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Item 8 - Chief Social Work Officer Annual Report 2022-23

West Dunbartonshire Council · 20 December 2023
Back to West Dunbartonshire Council — 20 December 2023 and its agenda

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WEST DUNBARTONSHIRE COUNCIL
Report by the Chief Social Work Officer
Council:  20 December 2023
___________________________________________________________________
Subject: Chief Social Work Officer Annual Report 2022-23
1. Purpose
1.1 The purpose of this report is to provide the Council with the Chief Social Work
Officer (CSWO) Annual Report for 2022-23 (Appendix 1) which provides
information on the statutory work undertaken on the Council’s behalf,
including a summary of governance arrangements, service delivery,
resources and workforce.
2. Recommendations
2.1 The Council is asked to approve the content of the Chief Social Work Officer
Annual Report 2022-23 and approve its submission to the Office of the Chief
Social Work Advisor to the Scottish Government.
3. Background
3.1 The requirement for each Council to have a Chief Social Work Officer was
initially set out in section 3 of the Social Work (Scotland) Act 1968 and is also
contained within section 45 of the Local Government etc. (Scotland) Act 1994.
3.2 The role of the CSWO is to provide professional guidance, leadership and
accountability for the delivery of social work and social care services – both
those provided directly by the HSCP and also those commissioned or
purchased from other providers.
3.3 The CSWO Annual Report has been prepared in line with national guidance:
‘The Role of the Chief Social Work Officer’ (Scottish Government: 2016).  This
report also fulfils the statutory requirement for each CSWO to produce an
annual report on the activities and performance of social work services within
the local area.
3.4 Following approval, the annual report will be provided to the Chief Social
Work Advisor to the Scottish Government and will be posted on the Council
and HSCP websites.
4. Main Issues
4.1 Each CSWO produces an annual report based on an agreed template by the
Office of the Chief Social Work Adviser.  This ensures local reporting
arrangements continue whilst having due regard to current pressures being
experienced across the sector.  The Office of the Chief Social Work Advisor
will use completed reports to prepare a national overview later in the year.
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4.2 The report for 2023-22, makes significant reference to the work of teams
across Children & Families, Adults, Older People and Justice Services.  The
report gives both performance information and highlights the extensive and
varied contribution that social work makes to the lives of our most vulnerable
citizens within West Dunbartonshire
4.4 Oversight arrangements, public protection activity and performance
information is detailed as well as external scrutiny of those regulated services
delivering statutory functions during 2022-23. 
4.5 Referenced throughout the report is the ongoing position re staff shortages
and vacancies which have been evident throughout 22/23 as is most acutely
experienced in children’s services. Workforce planning is crucial in supporting
the development of local strategies in recruitment and retention of social work
staff in a climate of national recruitment challenges. 
4.6  As a profession based on building relationships to engage with children and
adults and deliver rights-based services to individuals, families and carers
towards better outcomes, our skilled workforce is key to any delivery model. 
The Social Work services workforce is diverse and includes Social Workers;
Occupational Therapists; residential and day care staff; home care staff;
Mental Health Officers; and people working with Children, Adults and Justice
Services.  Services are delivered by a skilled, dedicated workforce who
require support, training and effective leadership to undertake complex and
often challenging work. 
4.6 This year, has seen services reset from a pandemic driven service response,
with increased numbers of staff returning to the work place and buildings . 
4.7 It is to the credit of the entire social work and social care workforce that vital
services in West Dunbartonshire have continued throughout pandemic and
beyond and is testament to the dedication, commitment and individual effort of
each social worker, social care worker and manager in providing a continuity
of service through these unprecedented times. Those with the greatest
inequalities in life have been most impacted through the pandemic. 
Unfortunately the impact on citizens and communities is still not fully visible
and increased need and demand is being seen in almost all service areas in a
climate of significant budgetary pressure. that additional needs for families
and individuals will be evident for some time to come. 
4.8 The clarity of objective of service ambition to deliver earliest and preventative
services to enable children and adults to live their best lives in community
settings where possible is clear across all delivery areas. Challenges to this
approach are perhaps seen most clearly in adult eligibility for service where
demand significantly is in excess of service resource.
5. People Implications 
5.1 The CSWO Annual Report refers to workforce planning and development
which recognises activity to support staff wellbeing and ensure successful
recruitment and retention.

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5.2 The report highlights developments of key posts across social work services
to support an on- going improvement agenda and identified priorities for the
delivery of social work services. 
6. Financial and Procurement Implications 
6.1 There are no financial or procurement implications arising from the CSWO
annual report, however the report highlights the financial implications upon the
HSCP budget and the importance of spend that is compliant with procurement
arrangements. 
6.2 Budgetary oversight of services provided by the HSCP continues to be
provided by the HSCP Board and senior officers continue to address these
issues to meet statutory duties; the ongoing impact of the Covid-19 pandemic
will undoubtedly continue to shape the budgetary and financial arrangements
for HSCP services during 2021-22 and beyond. 
7. Risk Analysis 
7.1 Provision of statutory social work services requires appropriately qualified and
skilled staff; analysis of activity and future demand is intended to inform future
service planning to continue to meet statutory duties. 
8. Equalities Impact Assessment (EIA) 
8.1 There is no equalities impact as the report does not recommend a change to
existing policy, function or strategy.   
9. Environmental Sustainability 
9.1 There are no implications for environmental sustainability. 
10. Consultation 
10.1 The CSWO Annual Report has been informed by information provided by
managers across the HSCP; members of the HSCP Senior Management
Team have also been consulted on the report content. 
11. Strategic Assessment 
11.1 Analysis of activity, resources and performance within the CSWO Annual
Report provide assurance that the planning and delivery of social work
services in West Dunbartonshire continue to reflect statutory requirements. 
11.2 The report also demonstrates how services support the Council’s strategic
priorities and the HSCP Strategic Plan, working with local residents and
communities to improve lives.

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Lesley James
Head of Children’s Health, Care and Justice
Chief Social Work Officer
23rd November 2023 
Person to Contact: Lesley James, Head of Children’s Health, Care and
Justice Services, Chief Social Work Officer  
Lesley.james@west-dunbarton.gov.uk 
Appendices: Chief Social Work Officer Annual Report 2022-23 
Background Papers: None 
Wards Affected: All