Democracy Spraffa

Item 08 - Appendix 5

West Dunbartonshire Council · 25 October 2023
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Page 1

Local Government Benchmarking Framework
Total PI =105
Cost =21
Satisfaction =11
Performance =73
Cost of indicators where performance
is:
Satisfaction indicators where
performance is:
Performance indicators where
performance is:
Improved
from
previous
year
Better than
Scottish
average
Better than
Family
group
average
Improved
from
previous
year
Better than
Scottish
average
Better than
Family
group
average
Improved
from
previous
year
Better than
Scottish
average
Better than
Family
group
average
Children’s services 20% (1/5) 40% (2/5) 40% (2/5) 100% (1/1) 100% (1/1) 100% (1/1) 73%
(19/26)
35% (9/26) 46%
(12/26)
Adult & Social
Care Services
0% (0/2) 0% (0/2) 50% (1/2) 50% (2/4) 100% (4/4) 100% (4/4) 40% (2/5) 60% (3/5) 60% (3/5)
Corporate 100% (1/1) 100% (1/1) 100% (1/1) n/a n/a n/a 54% (7/13) 54% (7/13) 46% (6/13)
Culture & Leisure 50% (2/4) 50% (2/4) 75% (3/4) 100% (4/4) 100% (4/4) 100% (4/4) n/a n/a n/a
Environmental 29% (2/7) 43% (3/7) 43% (3/7) 0% (0/2) 100% (2/2) 100% (2/2) 67% (4/6) 67% (4/6) 83% (5/6)
Housing services n/a n/a n/a n/a n/a n/a 40% (2/5) 20% (1/5) 20% (1/5)
Economic
development
50% (1/2) 50% (1/2) 50% (1/2) n/a n/a n/a 91%
(10/11)
36% (4/11) 27% (3/11)
Climate change n/a n/a n/a n/a n/a n/a 100% (2/2) 100% (2/2) 100% (2/2)
Finance n/a n/a n/a n/a n/a n/a 40% (2/5) 40% (2/5) 40% (2/5)
Total 33% 43% 52% 64% 100% 100% 64% 45% 47%
APPENDIX 5

Page 2

Children's Services
Performance Indicator (32)
P= Performance (26)
C= Cost (5)
S= Satisfaction (1)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P Proportion of children being looked after in the Community 89.6% 15th ELA
C The gross cost of "children looked after" in residential based
services per child per week £
£3,488 4th ELA
C The gross cost of "children looked after" in a community setting
per child per week £
£238 3rd ELA
C Cost per primary school pupil £ £7,062 27th ELA
C Cost per secondary school pupil £ £8,223 21st ELA
C Cost per pre-school place £ £12,424 29th ELA
P % of pupils gaining  5 + awards at level 5 65% 25th ELA
P % of pupils gaining 5+ awards at level 6 35% 20th ELA
P % pupils in 20% most deprived areas getting 5+ awards at level
5
52% 9th ELA
P % pupils in 20% most deprived areas getting 5+ awards at level
6
23% 9th ELA
S % of Adults Satisfied with local schools 88.1% 1st ELA
P Percentage of school leavers in positive and sustained
destinations
95.12% 20th ELA

Page 3

Performance Indicator (32)
P= Performance (26)
C= Cost (5)
S= Satisfaction (1)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P Overall Average Total Tariff 899 25th ELA
P Average Total Tariff SIMD Quintile 1 725 11th ELA
P Average Total Tariff SIMD Quintile 2 982 5th ELA
P Average Total Tariff SIMD Quintile 3 1,015 14th ELA
P Average Total Tariff SIMD Quintile 4 1,199 9th ELA
P Average Total Tariff SIMD Quintile 5 1,143 25th ELA
P % of P1, P4 and P7 pupils combined achieving expected CFE
Level in Literacy
71.4% 13th ELA
P % of P1, P4 and P7 pupils combined achieving expected CFE
Level in Numeracy
78.18% 15th ELA
P Literacy Attainment Gap (P1,4,7 Combined) - percentage point
gap between the least deprived and most deprived pupils
18.77% 3rd ELA
P Numeracy Attainment Gap (P1,4,7 Combined) - percentage
point gap between the least deprived and most deprived pupils
17.63% 12th ELA
P Percentage of children who have reached all of the expected
developmental milestones at the time of the child's 27-30 month
child health review - Early Years Collaborative Stretch Aim
73.95% 32nd ELA
P % of funded Early Years Provision which is graded good or
better
87.5% 21st ELA
P School Attendance Rates (per 100 pupils) 90.4% 31st ELA

Page 4

Performance Indicator (32)
P= Performance (26)
C= Cost (5)
S= Satisfaction (1)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P School Attendance Rates for Looked After Children (per 100
Looked After Children)
88.2% 17th ELA
P School Exclusion Rates (per 1000 pupils) 17.9 27th ELA
P School Exclusion Rates for Looked After Children (per 1000
looked after children)
66.9 10th ELA
P Participation Rate for 16-19 year olds (per 100) 90.1% 31st ELA
P % Child Protection Re-Registrations within 18 months 2.99% 9th ELA
P % Looked After Children with more than one placement within
the last year
11.7% 7th ELA
P % of children living in poverty (after housing costs) 23.4% 28th H&E
02 Corporate Services
Performance Indicator (14)
P= Performance (13)
C= Cost  (1)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P Sickness absence days per teacher 2.51 8th P&T

Page 5

Performance Indicator (14)
P= Performance (13)
C= Cost  (1)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P Sickness absence days per employee (local government) 4.36 23rd P&T
P Support services as a % of total gross expenditure 3.42% 7th RES
P The percentage of the highest paid 5% employees who are
women
62% 6th P&T
P Gender pay gap 1.78% 11th P&T
P Percentage of income due from council tax received by the end
of the year
94.5% 27th RES
P % of invoices sampled that were paid within 30 calendar days 90.7% 21st RES
P % of operational buildings that are suitable for their current use 93.3% 6th RES
P % of internal floor area of operational buildings in satisfactory
condition %
91% 18th RES
P Proportion of SWF Crisis Grants decisions within 1 day 94% 21st CCF
P Proportion of SWF Community Care Grants decisions within 15
days
77.7% 25th CCF
P Proportion of SWF budget spent 100.8% 26th RES
P Proportion of DHP funding spent 96.7% 11th RES
C Cost of collecting council tax per dwelling £ £5.84 12th RES

Page 6

03 Adult & Social Services
Performance Indicator (11)
P= Performance (5)
C= Cost  (2)
S= Satisfaction (4)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P Self-directed support spend for people aged over 18 as a % of
total social work spend on adults
2.2% 32nd HSCP
C Home care costs for  people aged 65 or over per hour  £ £31.91 21st HSCP
S % of adults supported at home who agree that they are
supported to live as independently as possible (Core
Integration Indicator)
83.2% 6th HSCP
S % of adults supported at home who agree that they had a say
in how their help, care or support was provided
75.1% 6th HSCP
S % of carers who feel supported to continue in their caring role
(Core Integration Indicator)
31.7% 9th HSCP
P Rate of readmission to hospital within 28 days per 1,000
discharges (Core Integration Indicator)
95.9 10th HSCP
P % Proportion of care services graded "good" or better in Care
Inspectorate inspections (Core Integration Indicator)
87.7% 4th HSCP

Page 7

Performance Indicator (11)
P= Performance (5)
C= Cost  (2)
S= Satisfaction (4)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P Number of days people spend in hospital when they are ready
to be discharged, per 1,000 population (75+) (Core Integration
Indicator)
1,441 28th HSCP
P % of people aged 65 and over with long-term care needs who
receiving personal care at home
72.9% 2nd HSCP
S % of adults supported at home who agree that their services
and support had an impact in improving or maintaining their
quality of life (Core Integration Indicator)
85.7% 2nd HSCP
C Net Residential Costs Per Capita per Week for Older Adults
(65+)
£736 26th HSCP
04 Culture & Leisure Services

Page 8

Performance Indicator (8)
C= Cost (4)
S= Satisfaction (4)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st--32nd)
Scottish
average
Family
group
average
C Cost per attendance at sports facilities £ £5.50 14th WDLT
C Cost per visit to libraries £5.18 20th CCF
C Cost per museum visit £ £0.31 3rd CCF
C Cost of parks & open spaces per 1,000 population £ £48,064 32nd R&N
S % of adults satisfied with libraries 86.7% 3rd CCF
S % of adults satisfied with parks and open spaces 87.5% 14th R&N
S % of adults satisfied with museums and galleries 74.6% 6th CCF
S % of adults satisfied with leisure facilities 75.1% 12th WDLT
05 Environmental Services

Page 9

Performance Indicator (15)
P= Performance (6)
C= Cost (7)
S= Satisfaction (2)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
C Net waste collection cost per premises £52.84 6th R&N
C Net waste disposal cost per premises £132.12 28th R&N
C Net cost of street cleaning per 1,000 population £ £22,991 32nd R&N
P Street Cleanliness Index - % Clean 86.9 6th R&N
C Road maintenance cost per kilometre £ £27,441 30th R&N
P % of Class A roads that should be considered for maintenance
treatment
17.6% 6th R&N
P % of Class B roads that should be considered for maintenance
treatment
17% 1st R&N
P % of Class C roads that should be considered for maintenance
treatment
21.8% 5th R&N
P Percentage of unclassified roads that should be considered for
maintenance treatment
31.2% 10th R&N
C Cost of trading standards and environmental health per 1,000
population £
£19,326 12th R&R
C Cost of trading standards per 1,000 population £ £6,385 17th R&R

Page 10

Performance Indicator (15)
P= Performance (6)
C= Cost (7)
S= Satisfaction (2)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
C Cost of environmental health per 1,000 population £ £12,941 12th R&R
P % of total household waste that is recycled 35.6% 27th R&N
S % of adults satisfied with refuse collection 81.6% 13th R&N
S % of adults satisfied with street cleaning 68.9% 7th R&N
06 Housing Services
Performance Indicator (5)
P= Performance (5)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P Gross rent arrears (all tenants) as at 31 March each year as a
percentage of rent due for the reporting year
9.2% 14th RES
P % of council rent that was lost due to houses remaining empty 1.3% 12th H&E

Page 11

Performance Indicator (5)
P= Performance (5)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P % of council dwellings that meet the Scottish Housing Quality
Standard
18.2% 24th H&E
P Average time taken (in days) to complete non-emergency
repairs
10.2 17th H&E
P % of council houses that are energy efficient 83.7% 16th H&E
07 Economic Development
Performance Indicator (13)
P= Performance (11)
C= Cost  (2)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P % Unemployed People Assisted into work from Council
operated / funded Employability Programmes
48% 2nd H&E
C Cost per planning application £7,250 30th R&R
P Average time taken to deliver a commercial planning
application decision
13.1 21st R&R

Page 12

Performance Indicator (13)
P= Performance (11)
C= Cost  (2)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P % of procurement spent on local enterprises (assessed by
LGBF)
12.7% 31st R&R
P No of business gateway start-ups per 10,000 population
(2022/23)
23.35 9th R&R
C Investment in Economic Development & Tourism per 1,000
population
£152,091 7th R&R
P Proportion of people earning less than the living wage 14.6% 10th H&E
P Proportion of properties receiving superfast broadband 98.9% 2nd R&R
P Town Vacancy Rates 14.4% 24th R&R
P Immediately available employment land as a % of total land
allocated for employment purposes
38.9% 13th R&R
P Gross Value Added (GVA) per capita £19,273 24th R&R
P Claimant Count as a % of Working Age Population (2022-23) 4.6% 30th H&E
P Claimant Count as a % of 16-24 Population (2022-23) 5.7% 32nd H&E
08 Tackling Climate Change

Page 13

Performance Indicator (2)
P= Performance (2)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P CO2 emissions area wide per capita 3.59 10th R&R
P CO2 emissions area wide: emissions within scope of LA per
capita
3.61 7th R&R
09 Finance
Performance Indicator (5)
P= Performance (5)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P Total useable reserves as a % of council annual budgeted
revenue
5.3% 32nd RES
P Uncommitted General Fund Balance as a % of council annual
budgeted net revenue
1.4% 30th RES
P Ratio of Financing Costs to Net Revenue Stream - General
Fund
3.3% 5th RES

Page 14

Performance Indicator (5)
P= Performance (5)
How we perform locally How we compare nationally Owner
Latest
year
status
Latest
comparative
value
Performance
against
previous year
value
National
position
(1st-32nd)
Scottish
average
Family
group
average
P Ratio of Financing Costs to Net Revenue Stream - Housing
Revenue Account
23.6% 16th RES
P Actual outturn as a percentage of budgeted expenditure 100.4% 2nd RES
* LGBF data is continually reviewed and updated throughout the year by the Improvement Service and therefore subject to change, data
reported is accurate at time of reporting. In addition any modification to any data within the full benchmarking suite may impact our
comparative performance.
PI Status
Target significantly missed
Target narrowly missed
Target met or exceeded
Data only PI
Trends
Improving from previous performance
No change
Getting worse from previous
performance
Trends
Higher performance than the national
average
Neither higher nor lower
Lower performance than the national
average