Item 10 Appendix 6

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WEST DUNBARTONSHIRE COUNCIL APPENDIX 6
TRANSFORMATIONAL PROJECTS TO BE FUNDED FROM CAPITAL RECEIPTS - 2022/23
Digital Transformation within the Council - implementation of the Council’s Digital Strategy to maximise the potential of
digital technologies to improve outcomes and services for all our citizens and employees, whilst seeking to reduce our costs.
The end benefits expected include: Digital by default approach for all council services; Alignment of Council services with
leading mobile technologies and the benefit therein giving due consideration to end users; Maximise digital transactions via
self-service and reduced need for Face-to-Face and Phone interventions where possible; Digital services designed with end
users in mind through regular engagements during design and delivery phases; Improved ICT foundations to inform
Investment Programmes;
Costs for the project include staffing costs for a team of four
digital transformation officers, some external payments for
training of various staff throughout the council and allocation of
service staffing directly involved in the digital transformation of
the Council. 348                                            250                                        
Further strands of Digital Transformation (i.e. automation within the Council). The project is an enabler for continued
identification of efficiencies through automating a range of existing processes.
Costs for the project include staffing costs for the automation
274                                            180                                        
Restructures within the Council - to allow services to complete restructures (excluding teachers and front line service staff)
with a view to reducing costs without reducing services to the public.
Costs include voluntary early retirements/ voluntary
redundancies. It is noted that discretionary costs for early
retirement added years cannot be funded by capital receipts
and are excluded. Although these costs are one off, there are
continuous costs for different restructures.
78                                              270                                        
Total to be set against capital receipts in 2022/23 700                                            700                                        
Details of expected costsName and detail of project
Total Estimated cost to
implement in 2022/23                
£000
Actual cost of
implementation in 2022/23                             
£000