Item 14 Appendix 5 LGBF Comparative Performance
West Dunbartonshire Council · 29 October 2025
Back to West Dunbartonshire Council — 29 October 2025 and its agenda
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1 APPENDIX 5: Local Government Benchmarking Framework - Comparative Performance Cost indicators where performance is: Satisfaction indicators where performance is: Performance indicators where performance is: Total Performance Indicators =108 Cost =21 Satisfaction =11 Performance =76 Better than previous year Better than Scottish average Better than family group average Better than previous year Better than Scottish average Better than family group average Better than previous year Better than Scottish average Better than family group average Children’s Services 20% (1/5) 20% (1/5) 40% (2/5) 0% (0/1) 100% (1/1) 100% (1/1) 35% (9/26) 38% (10/26) 38% (10/26) Corporate 100% (1/1) 100% (1/1) 100% (1/1) n/a n/a n/a 62% (8/13) 54% (7/13) 54% (7/13) Adult & Social Care Services 0% (0/2) 50% (1/2) 100% (2/2) 0% (0/4) 0% (0/4) 0% (0/4) 40% (2/5) 60% (3/5) 60% (3/5) Culture & Leisure 100% (4/4) 50% (2/4) 50% (2/4) 0% (0/4) 100% (4/4) 100% (4/4) n/a n/a n/a Environmental 57% (4/7) 71% (5/7) 71% (5/7) 50% (1/2) 100% (2/2) 100% (2/2) 17% (1/6) 50% (3/6) 33% (2/6) Housing Services n/a n/a n/a n/a n/a n/a 80% (4/5) 40% (2/5) 20% (1/5) Economic Development 50% (1/2) 100% (2/2) 50% (1/2) n/a n/a n/a 73% (8/11) 36% (4/11) 36% (4/11) Climate Change n/a n/a n/a n/a n/a n/a 60% (3/5) 60% (3/5) 40% (2/5) Finance n/a n/a n/a n/a n/a n/a 20% (1/5) 20% (1/5) 20% (1/5) Total 52% (11/21) 57% (12/21) 62% (13/21) 9% (1/11) 64% (7/11) 64% (7/11) 47% (36/76) 43% (33/76) 39% (30/76)
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2 Children's Services How we perform locally How we compare nationallyTotal Performance Indicators = 32 P= Performance (26) C= Cost (5) S= Satisfaction (1) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner S Percentage of adults satisfied with local schools (2021/24) 75.3% 12th ELA C Gross cost of children looked after in residential based services per child per week (2023/24) £5,621 22nd HSCP C Gross cost of children looked after in a community setting per child per week (2023/24) £284 4th HSCP C Cost per primary school pupil (2023/24) £8,457 28th ELA C Cost per secondary school pupil (2023/24) £9,487 24th ELA C Cost per pre-school place (2023/24) £14,250 28th ELA P Proportion of children looked after in the community (2023/24) 89.9% 13th HSCP P Percentage of pupils gaining 5 + awards at level 5 (2023/24) 61% 28th ELA P Percentage of pupils gaining 5+ awards at level 6 (2023/24) 28% 31st ELA P Percentage pupils in 20% most deprived areas getting 5+ awards at level 5 (2023/24) 50% 9th - - ELA P Percentage pupils in 20% most deprived areas getting 5+ awards at level 6 (2023/24) 20% 12th ELA P Percentage of school leavers in positive and sustained destinations (2023/24) 96% 13th ELA
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3 How we perform locally How we compare nationallyTotal Performance Indicators = 32 P= Performance (26) C= Cost (5) S= Satisfaction (1) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P Percentage of children who have reached all expected developmental milestones at time of child's 27-30 month child health review (2023/24) 79.3% 27th HSCP P Percentage of funded Early Years Provision which is graded good or better (2023/24) 100% 1st ELA P School attendance rates per 100 pupils (2023/24) 88.9% 29th ELA P School attendance rates for Looked After Children per 100 Looked After Children (2022/23) 84.5% 16th ELA P School exclusion rates per 1000 pupils (2022/23) 20.5 23rd ELA P School exclusion rates for Looked After Children per 1000 looked after children (2022/23) 76.5 18th ELA P Participation rate for 16–19 year-olds per 100 (2023/24) 90.7% 29th ELA P Percentage child protection re-registrations within 18 months (2023/24) 2.2% 10th HSCP P Percentage Looked After Children with more than one placement within the last year (2023/24) 16.4% 13th HSCP P Percentage of children living in poverty after housing costs (2023/24) 25.2% 29th R&N P Percentage of P1, P4 and P7 pupils combined achieving expected CFE Level in Literacy (2023/24) 72.3% 20th ELA
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4 How we perform locally How we compare nationallyTotal Performance Indicators = 32 P= Performance (26) C= Cost (5) S= Satisfaction (1) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P Percentage of P1, P4 and P7 pupils combined achieving expected CFE Level in Numeracy (2023/24) 79.4% 18th ELA P Literacy Attainment Gap (P1,4,7 Combined) - percentage point gap between the least deprived and most deprived pupils (2023/24) 12.9pp 1st ELA P Numeracy Attainment Gap (P1,4,7 Combined) - percentage point gap between the least deprived and most deprived pupils (2023/24) 12.3pp 1st ELA P Overall Average Total Tariff (2023/24) * 774 29th ELA P Average Total Tariff SIMD Quintile 1 (2023/24) 643 13th ELA P Average Total Tariff SIMD Quintile 2 (2023/24) 770 15th ELA P Average Total Tariff SIMD Quintile 3 (2023/24) 922 16th ELA P Average Total Tariff SIMD Quintile 4 (2023/24) 960 25th ELA P Average Total Tariff SIMD Quintile 5 (2023/24) 1,050 27th ELA *The tariff scale provides a measure of the latest and best achievement in each subject area for national qualifications and a range of wider awards. Qualifications are awarded tariff points based on their SCQF level. This measure includes pupils who started senior phase in S4 and looks at their cumulative attainment either to the point of leaving or to the end of S6.
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5 02 Corporate Services How we perform locally How we compare nationallyTotal Performance Indicators = 14 P= Performance (13) C= Cost (1) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner C Cost of collecting council tax per dwelling (2023/24) £0.7 2nd RES P Sickness absence days per teacher (2023/24) 8.1 20th P&T P Sickness absence days per employee (non-teachers) (2023/24) 15.1 24th P&T P Support services as a percentage of total gross expenditure (2023/24) 3.6% 12th RES P Percentage of the highest paid 5% employees who are women (2023/24) 60.1% 14th P&T P Gender pay gap (2023/24) -0.4% 6th P&T P Percentage of income due from council tax received by the end of the year (2023/24) 93.2% 31st RES P Percentage of invoices sampled that were paid within 30 calendar days (2023/24) 90.4% 23rd RES P Percentage of operational buildings that are suitable for their current use (2023/24) 93% 10th RES P Percentage of internal floor area of operational buildings in satisfactory condition (2023/24) 91.2% 13th RES
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6 How we perform locally How we compare nationallyTotal Performance Indicators = 14 P= Performance (13) C= Cost (1) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P Proportion of Scottish Welfare Fund Crisis Grants decisions within 1 day (2023/24) 95% 23rd CCF P Proportion of Scottish Welfare Fund Community Care Grants decisions within 15 days (2023/24) 82.3% 27th CCF P Proportion of Scottish Welfare Fund budget spent (2023/24) 101.4% 24th RES P Proportion of Discretionary Housing Payments funding spent (2023/24) 102% 10th RES 03 Adult & Social Services How we perform locally How we compare nationallyTotal Performance Indicators = 11 P= Performance (5) C= Cost (2) S= Satisfaction (4) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner C Net residential costs per capita per week for older adults aged 65+ (2023/24) £713 17th HSCP C Home care costs for people aged 65 or over per hour (2023/24 £41.81 23rd HSCP S Percentage of adults supported at home who agree that they are supported to live as independently as possible (2023/24) 62.7% 31st HSCP
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7 How we perform locally How we compare nationallyTotal Performance Indicators = 11 P= Performance (5) C= Cost (2) S= Satisfaction (4) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner S Percentage of adults supported at home who agree they had a say in how their help, care or support was provided (2023- 24) 59.1% 22nd HSCP S Percentage of carers who feel supported to continue in their caring role (2023/24) 26.7% 29th HSCP S Percentage of adults supported at home who agree that their services and support had an impact in improving or maintaining their quality of life (2023/24) 64% 29th HSCP P Rate of readmission to hospital within 28 days per 1,000 discharges (2023/24) 84.1 7th HSCP P Percentage of care services graded "good" or better in Care Inspectorate inspections (2023/24) 81.4% 14th HSCP P Number of days people spend in hospital when they are ready to be discharged, per 1,000 population (75+) (2023/24) 1,225 26th HSCP P Percentage of people aged 65 and over with long-term care needs who are receiving personal care at home (2023/24) 70.2% 5th HSCP P Self-directed support spend for people aged over 18 as a % of total social work spend on adults (2023/24) 2.1% 32nd HSCP 04 Culture & Leisure Services
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8 How we perform locally How we compare nationallyTotal Performance Indicators = 8 C= Cost (4) S= Satisfaction (4) Latest year status Latest comparative value Performance against previous year value National position (1st--32nd) Scottish average Family group average Owner C Cost per attendance at sports facilities (2023/24) £4.25 18th WDLT C Cost per visit to libraries (2023/24) £4.76 26th CCF C Cost per museum visit (2022/23) £0.01 1st CCF C Cost of parks and open spaces per 1,000 population (2023/24) £40,462 32nd R&N S Percentage of adults satisfied with libraries (2021/24) 77.7% 7th CCF S Percentage of adults satisfied with parks and open spaces (2021/24) 85.7% 15th R&N S Percentage of adults satisfied with museums and galleries (2021/24) 73.7% 10th CCF S Percentage of adults satisfied with leisure facilities (2021/24) 74% 7th WDLT
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9 05 Environmental Services How we perform locally How we compare nationallyTotal Performance Indicators = 15 P= Performance (6) C= Cost (7) S= Satisfaction (2) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner C Net waste collection cost per premises (2023/24) £76.82 15th R&N C Net waste disposal cost per premises (2023/24) £167.65 30th R&N C Net cost of street cleaning per 1,000 population (2023/24) £7,166 3rd R&N C Road maintenance cost per kilometre (2023/24) £27,197 27th R&N C Cost of trading standards and environmental health per 1,000 population (2023/24) £18,321 8th R&R C Cost of trading standards, money advice & citizens advice per 1,000 population (2023/24) £5,296 9th R&R C Cost of environmental health per 1,000 population (2023/24) £13,025 13th R&R P Street Cleanliness Index - Percentage Clean (2023/24) 87% 28th R&N P Percentage of Class A roads that should be considered for maintenance treatment (2023/25) 25.0% 10th R&N P Percentage of Class B roads that should be considered for maintenance treatment (2023/25) 36.0% 26th R&N P Percentage of Class C roads that should be considered for maintenance treatment (2023/25) 28.0% 8th R&N
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10 How we perform locally How we compare nationallyTotal Performance Indicators = 15 P= Performance (6) C= Cost (7) S= Satisfaction (2) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P Percentage of unclassified roads that should be considered for maintenance treatment (2021/25) 31.0% 7th R&N P Percentage of total household waste that is recycled (2023/24) 36.2% 27th R&N S Percentage of adults satisfied with refuse collection (2021/24) 88% 7th R&N S Percentage of adults satisfied with street cleaning (2021/24) 61.3% 18th R&N 06 Housing Services How we perform locally How we compare nationallyTotal Performance Indicators = 5 P= Performance (5) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P Gross rent arrears (all tenants) as at 31 March each year as a percentage of rent due for the reporting year (2023/24) 9.4% 14th RES P Percentage of council rent that was lost due to houses remaining empty (2023/24) 1% 10th HS P Percentage of council dwellings that meet the Scottish Housing Quality Standard (2023/24) 51.2% 24th HS
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11 How we perform locally How we compare nationallyTotal Performance Indicators = 5 P= Performance (5) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P Average time taken in days to complete non-emergency repairs (2023/24) 10.9 18th HS P Percentage of council houses that are energy efficient (2021/22) 83.7% 16th HS 07 Economic Development How we perform locally How we compare nationallyTotal Performance Indicators = 13 P= Performance (11) C= Cost (2) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner C Investment in Economic Development & Tourism per 1,000 population (2023/24) £119,504 13th R&R C Cost per planning application (2023/24) £5,536 9th R&R P Average time taken to deliver a commercial planning application decision (2023/24) 11.4 21st R&R P Percentage of procurement spent on local enterprises (2023/24) 11.5% 31st R&R P Number of business gateway start-ups per 10,000 population (2023/24) 22.5 7th R&R
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12 How we perform locally How we compare nationallyTotal Performance Indicators = 13 P= Performance (11) C= Cost (2) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P Percentage unemployed people assisted into work from Council operated / funded Employability Programmes (2023/24) 29.3% 4th R&N P Proportion of people earning less than the living wage (2021/22) 14.6% 10th R&N P Proportion of properties receiving superfast broadband (2023/24) 99.3% 1st R&R P Town vacancy rates (2023/24) 13.9% 21st R&R P Immediately available employment land as a percentage of total land allocated for employment purposes (2023/24) 43.8% 7th R&R P Gross Value Added (GVA) per capita (2023/24) £25,442 18th R&R P Claimant count as a percentage of working age population (2023/24) 4.4% 30th R&N P Claimant count as a percentage of 16-24 population (2023/24) 5.6% 31st R&N 08 Tackling Climate Change
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13 How we perform locally How we compare nationallyTotal Performance Indicators = 5 P= Performance (5) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P CO2 emissions area wide per capita (2023/24) 3.62 8th R&R P CO2 emissions area wide: emissions within scope of local authority per capita (2023/24) 3.53 8th R&R P CO2 emissions from transport per capita (2023/24) 20.62 12th R&R P CO2 emissions from electricity per capita (2023/24) 54.89 28th R&R P CO2 emissions from natural gas per capita (2023/24) 61.83 19th R&R 09 Finance How we perform locally How we compare nationallyTotal Performance Indicators = 5 P= Performance (5) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P Total useable reserves as a percentage of council annual budgeted revenue (2023/24) 5.4% 32nd RES P Uncommitted General Fund Balance as a percentage of council annual budgeted net revenue (2023/24) 2% 23rd RES P Ratio of financing costs to net revenue stream - General Fund (2023/24) 10.9% 31st RES
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14 How we perform locally How we compare nationallyTotal Performance Indicators = 5 P= Performance (5) Latest year status Latest comparative value Performance against previous year value National position (1st-32nd) Scottish average Family group average Owner P Ratio of financing costs to net revenue stream - Housing Revenue Account (2023/24) 41.9% 26th RES P Actual outturn as a percentage of budgeted expenditure (2023/24) 102% 4th RES PI Status Target significantly missed Target narrowly missed Target met or exceeded Data only PI How we perform locally Better than previous year No change Worse than previous year How we compare nationally Better No change Worse Owner Service Area CCF Citizen, Culture & Facilities ELA Education HS Housing Services HSCP Health & Social Care Partnership P&T People & Technology R&R Regulatory & Regeneration RES Resources WDLT West Dunbarton Leisure Trust