Democracy Spraffa

Item 8 - Chief Social Work Officer Annual Report 2023-24

West Dunbartonshire Council · 18 December 2024
Back to West Dunbartonshire Council — 18 December 2024 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

WEST DUNBARTONSHIRE COUNCIL
Report by the Chief Social Work Officer
Council:  18th December 2024
___________________________________________________________________
Subject: Chief Social Work Officer Annual Report 2023-24
1. Purpose
1.1 The purpose of this report is to provide the Council with the Chief Social Work
Officer (CSWO) Annual Report for 2023-24 (Appendix 1) which provides
information on the statutory work undertaken on the Council’s behalf, including
a summary of governance arrangements, service delivery, resources and
workforce.
2. Recommendations
2.1 The Council is asked to approve the content of the Chief Social Work Officer
Annual Report 2023-24 and approve its submission to the Office of the Chief
Social Work Advisor to the Scottish Government.
3. Background
3.1 The requirement for each Council to have a Chief Social Work Officer was
initially set out in section 3 of the Social Work (Scotland) Act 1968 and is also
contained within section 45 of the Local Government etc. (Scotland) Act 1994.
3.2 The role of the CSWO is to provide professional guidance, leadership and
accountability for the delivery of social work and social care services – both of
those provided directly by the local authority social work and care services
delegated to the HSCP and also those commissioned or purchased from other
providers.
3.3 The CSWO Annual Report has been prepared in line with National Guidance:
‘The Role of the Chief Social Work Officer’ (Scottish Government: 2016).  This
report also fulfils the statutory requirement for each CSWO to produce an
annual report on the activities and performance of social work services within
the local area.
3.4 Following approval, the annual report will be provided to the Chief Social Work
Advisor to the Scottish Government and will be posted on the Council and
HSCP websites.
4. Main Issues
4.1 Each CSWO produces an annual report based on an agreed template by the
Office of the Chief Social Work Adviser.  This ensures local reporting
ITEM 8

Page 2

arrangements continue whilst having due regard to current pressures being
experienced across the sector.  The Office of the Chief Social Work Advisor
will use completed reports to prepare a national overview later in the year.
4.2 The report, makes significant reference to the work of teams across Children
& Families, Adults, Older People and Justice Services.  The report gives both
performance information and highlights the extensive and varied contribution
that social work makes to the lives of our citizens within West Dunbartonshire
and the role that social work has to play in the protection of the public.
4.3 Oversight arrangements, public protection activity and performance
information is detailed as well as external scrutiny of those regulated services
delivering statutory functions during 2023-24. 
4.5 The report summarises the development around recruitment and retention in a
national context of shortages of social workers and vacancies which have
been evident for some time and is most acutely experienced in children’s
services. Workforce planning is crucial in supporting the development of local
strategies in recruitment and retention of social work staff and the priority that
this requires. 
4.6 As a profession delivering services which are trauma informed, relationship
based to deliver rights-based services to individuals, families and carers
towards better outcomes, our skilled workforce is key to any delivery model. 
The Social Work and care services workforce is diverse and includes social
care workers, occupational therapists, residential and day care staff, home
care staff, Mental Health Officers; and social workers delivering protection and
a range of statutory interventions to ensure the safety and protection of
vulnerable Children, Adults and the wider public.  Services are delivered by a
skilled, dedicated workforce who require support, training and effective
leadership to undertake complex and often challenging work. There are
identified gaps in learning and development opportunities for social work staff
and in 2024/25 we will see this improve with the appointments of two learning
and development officers. 
4.8 The clarity of objective of service ambition to deliver earliest and preventative
services to enable children and adults to live their best lives in community
settings where possible, is clear across all delivery areas. Challenges to this
approach are perhaps evident in both children and adult services with
ensuring preventative services are both locally accessible and effective in
meeting need at earliest stages.
Children’s service 5 year strategic plan approved by the Integrated Joint
Board set out the vision and directions for children’s services to ensure West
Dunbartonshire are Keeping the Promise,  by supporting  children in local
communities and family settings where possible.
The national drivers to ensure  increased numbers of adults involved with
Criminal Justice  services are effectively supported and risks to the public are 
manged within the community although  is being driven at a time when
resourcing of  Justice services to deliver community based options is

Page 3

increasingly stretched  both in terms of local and national settlements.
5. People Implications 
5.1 The CSWO Annual Report highlights both ongoing challenges and
developments in workforce planning and recognises the activity taking place
to support staff wellbeing and ensure successful recruitment and retention. 
5.2 The report highlights developments of key posts across social work services
to support an on-going improvement agenda and identified priorities for the
delivery of social work services. 
6. Financial and Procurement Implications 
6.1 There are no financial or procurement implications arising from the CSWO
annual report, however the report highlights the financial implications upon the
HSCP budget and the importance of spend that is compliant with procurement
arrangements. 
6.2 Budgetary oversight of services provided by the HSCP continues to be
provided by the HSCP Board. Budget pressures in social work and social care
are evident and the CSWO now attends the vacancy panel for all relevant
posts to ensure effective representation of the statutory functions and risks are
considered when decision on posts are made aligned to budget.
7. Risk Analysis 
7.1 Provision of statutory social work services requires appropriately qualified and
skilled staff; analysis of activity and future demand is intended to inform future
service planning to continue to meet statutory duties. HSCP Risk registers
reflect protection functions and impact of vacancies and current gap in some
aspects in learning and development for staff.
8. Equalities Impact Assessment (EIA) 
8.1 There is no requirement for an equalities impact assessment and this report
does not recommend a change to existing policy, function or strategy.   
9. Environmental Sustainability 
9.1 There are no implications for environmental sustainability. 
10. Consultation 
10.1 Contributions to the CSWO Annual Report has been informed by managers
and staff delivering the statutory functions contained within this report. 
11. Strategic Assessment

Page 4

11.1 Analysis of activity, resources and performance within the CSWO Annual
Report provide assurance that the planning and delivery of social work
services in West Dunbartonshire continue to reflect statutory requirements. 
11.2 The report also demonstrates how services support the Council’s strategic
priorities and the HSCP Strategic Plan, working with local residents and
communities to improve lives. 
Lesley James
Head of Children’s Health, Care and Justice
Chief Social Work Officer 2nd December  2024
Person to Contact: Lesley James, Head of Children’s Health, Care and
Justice Services, Chief Social Work Officer  
Lesley.james@west-dunbarton.gov.uk 
Appendices: Chief Social Work Officer Annual Report 2023-24 
Background Papers: None 
Wards Affected: All