Democracy Spraffa

Item 05 - Contract Authorisation Report – Provision of a Microsoft Enterprise Agreement - Corporate 365 Licensing

West Dunbartonshire Council · 16 November 2022
Back to Tendering Committee — 16 November 2022 and its agenda

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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Supply, Distribution and Property
Tendering Committee: 16 November 2022
___________________________________________________________________
Subject: Contract Authorisation Report – Provision of a Microsoft
Enterprise Agreement – Corporate 365 Licensing
1. Purpose
1.1  The purpose of this report is to seek the approval of the Tendering Committee
to authorise the Chief Officer – Regulatory and Regeneration to conclude the
award of the contract for Provision of a Microsoft Enterprise Agreement –
Corporate 365 Licensing.
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
contract for Provision of a Microsoft Enterprise Agreement – Corporate
365 Licensing to Phoenix Software Ltd; and
b) Note that the contract shall be for a maximum period of 36 months and at
a value of £2,011,356 incl VAT. The estimated commencement date of
the contract is 31 December 2022.
3. Background
3.1 The Council has a requirement to procure Microsoft licenses across the
corporate establishments.  These licenses provide a Council wide agreement
for staff and are required in order for the Council to be allowed to access and
utilise the Microsoft Windows, Microsoft Office 365 software as well as
database and server access.  The current contract is with Insight Direct (UK)
Ltd.
3.2 The budget for Provision of a Microsoft Enterprise Agreement – Corporate 365
Licensing was approved at the Corporate Service Committee on 23 February
2022. This procurement exercise has been conducted in accordance with the
Council’s Standing Orders and Financial Regulations and the Public
Procurement Regulations. A Contract Strategy was also approved on 28
September 2022. 
4. Main Issues
4.1 The Contract Strategy identified that a reverse e-auction – online and in real
time, under a Crown Commercial Services (CCS) framework agreement (FA)
Technology Products & Associated Services RM6068, Lot 3 – Software and
Associated Services, was the best route to market for Microsoft Windows and
Microsoft Office software.
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4.2 On 7 October 2022, three compliant bids were received from Insight Direct
(UK) Ltd, Phoenix Software Ltd and Boxxe, which assessed their Quality
scores (10%).  Utilising each bidder’s Quality scores (10%), an e-auction was
then held on 13 October 2022 which further assessed their Price scores (90%):  
Weighting Insight Direct
(UK) Ltd
Phoenix
Direct Ltd
Boxxe 
Best Value (10%) 7.5% 5% 7.5%
Quality Sub-Total
%:
(10%) 7.5% 5% 7.5%
Price £ (90%) £2,072,970.48 £2,011,356 £2,118,242.64
Price Sub Total % (90%) 87.32% 90% 85.46%
Total Score 100% 94.82% 95% 92.96% 
4.3 It is recommended that the contract is awarded to Phoenix Direct Ltd who
provided the most economically advantageous tender / e-auction.  The contract
shall be for a maximum period of 36 months at a value of £2,011,356.  The
value approved at Corporate Services Committee was £1,669,960.53 based on
the previous annual spend.  Microsoft renew their pricing and public sector
discounts regularly which accounts for the increase. The value of the contract is
above the value approved by the Corporate Services Committee and the extra
funding will be provided from the Computer Software Budget. 
4.4 Phoenix Direct Ltd has committed to following Fair Working Practices in line
with the FA process and pay all staff the real Living Wage (min. of £9.90 per
hour). There are no specific social benefits offered as part of this contract
however social benefits will be discussed at the implementation meeting with
Phoenix Direct Ltd and actions to take these forward will be agreed. 
5. People Implications
5.1 There are no people implications. 
6. Financial and Procurement Implications
6.1 Financial costs in respect of this contract will be met from the approved
revenue budgets of ICT Services.  This contract exceeds the available budget
which creates an annual cost pressure of £114,000 per annum, this will need to
be factored in to future budgets. 
7. Risk Analysis

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7.1 Failure to implement a Microsoft license renewal will leave the Council staff
with no access to Microsoft products, such as Word, Excel and Outlook. 
7.2 Phoenix Direct Ltd has no known links to Serious and Organised Crime which
would have significant political and reputational ramifications for the Council. 
8. Equalities Impact Assessment (EIA)
8.1 An equalities impact assessment screening was undertaken by the ICT
Services which determined a full equalities impact assessment was not
required. 
9. Consultation
9.1 Consultation has taken place with ICT Services, Finance Services and Legal
Services. 
10. Strategic Assessment
10.1 The Provision of a Microsoft Enterprise Agreement – Corporate 365 Licensing
will contribute to the delivery of the Council’s strategic priorities by supporting
the provision of efficient and effective frontline services that improve the
everyday lives of residents. 
Name:  Angela Wilson
Designation:  Chief Officer – Supply, Distribution and Property
Date: 1 November 2022 
Person to Contact: Jennifer Darkins, Procurement Officer, 
Corporate Procurement Unit 
Email: jennifer.darkins@west-dunbarton.gov.uk 
Appendices: None 
Background Papers: The Contract Strategy  
EIA Screening 
Wards Affected: None