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Item 06 - Provision of Insurance Services (including Claims Handling) for WDC and WDLT

West Dunbartonshire Council · 21 September 2022
Back to Tendering Committee — 21 September 2022 and its agenda

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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Supply, Distribution and Property
Tendering Committee: 21 September 2022
___________________________________________________________________
Subject: Provision of Insurance Services (including Claims
Handling) for West Dunbartonshire Council and West
Dunbartonshire Leisure Trust
1. Purpose
1.1 The purpose of this report is to advise Members of the Provision of Insurance
Services (including Claims Handling) contracts that were approved on the 25
July 2022 by the Chief Officer – Resources and the Chief Officer - Regulatory
and Regeneration in consultation with the Convener of Tendering Committee
for the Provision of Insurance Services (including Claims Handling) for the
Council and the Leisure Trust and the awarding of contracts as detailed.
2. Recommendations
2.1 It is recommended that Members note the appointment of insurance providers
as listed in Appendix 1 for the Provision of Insurance Services (including
Claims Handling) for the Council and West Dunbartonshire Leisure Trust
(WDLT). 
2.2 Members are to further note that award of these contracts shall be for a period
of three years and at a value of £3,549,281 ex VAT with the option of two 12
month extensions and at a value £5,915,468.74 ex VAT over five years based
on year one premiums inclusive of insurance premium tax. The
commencement date of the contracts is 1 August 2022.
3. Background
3.1 The Council and the Leisure Trust require a number of insurance policies to
ensure sound business practice as well as meeting any statutory requirements
where necessary.
3.2 The procurement exercise for the insurance requirements was conducted in
accordance with the Public Procurement Regulations, the Council’s Standing
Orders and Financial Regulations. A Contract Strategy document was also
approved on 10 March 2022.
3.3 A report on Contracts to be Awarded During the Summer Recess was
approved at the Tendering Committee on 8 June. A further report detailing the
outcome of the contracts for Provision of Insurance Services (including Claims
Handling) for the Council and the Leisure Trust was to be submitted to the next
appropriate Tendering Committee for noting, in accordance with Standing
Orders 35(b) iv.
ITEM 6

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4. Main Issues
4.1 Two procurement routes were considered, an open tender or a mini
competition utilising a Crown Commercial Services collaborative dynamic
purchasing system. Due to the time constraints the only viable option was to
procure through a mini competition. 
4.2 A mini competition invite was issued to the 22 insurance providers on the
dynamic purchasing system on 4 May 2022. Six potential bidders expressed an
interest, with three bidders submitting a response by the deadline of 2 June
2022. 
4.3 The three tender submissions were evaluated by representatives from the
Insurance Team, the Leisure Trust, Arthur J Gallagher Insurance Brokers and
the Corporate Procurement Unit against a set of award criteria which is based
on Commercial / Quality ratio of 60% / 40% for each of the 13 Insurance Lots 
4.4 The scores relative to the award criteria of each tenderer and the Award of the
contracts are detailed within Appendix 1. 
4.5 Both Maven Public Sector and Risk Management Partners have committed to
paying all staff as a minimum the real Living Wage (£9.90 per hour) and
promotes Fair Working Practices across their respective organisations. Both
organisations indicated the difficulty in offering social benefits although Maven
Public Sector has committed to the delivery of the following social benefits
under contract Lot 6: 
• Measurable and committed support for local community benefits as part of
the contract. 
The social benefits will be discussed at the implementation meeting with Maven
Public Sector and actions to take these forward will be agreed. 
5. People Implications
5.1 There are no people implications. 
6. Financial and Procurement Implications
6.1 Financial costs in respect of these contracts will be met from the approved
budget of Resources. 
6.2 A comparison with last year insurances premiums indicates an overall saving to
the Council of 20% and 18% for the Leisure Trust. 
6.3 This procurement exercise was conducted in accordance with the agreed
Contract Strategy produced by the Corporate Procurement Unit in close
consultation with the Insurance Team, the Leisure Trust, and Arthur J
Gallagher Insurance Brokers officers and the provisions of Contract Standing
Orders, the Financial Regulations and Public Procurement Regulations.

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7. Risk Analysis
7.1 Maven Public Sector and Risk Management Partners Ltd have no known links
to Serious and Organised Crime which would have significant political and
reputational ramifications for the Council and the Leisure Trust. 
8. Equalities Impact Assessment (EIA)
8.1 An equalities screening was undertaken for this report to determine if there is
an equalities impact. The results where there is no equalities impact 
9. Consultation
9.1 The Insurance Team, the Leisure Trust, Finance Services and Legal Services
along with the Council’s insurance broker have been consulted on the contents
of this report 
10. Strategic Assessment
12.1 The Provision of Insurance Services (including Claims Handling) for the Council
and the Leisure Trust will contribute to the delivery of the Council's strategic
priorities. 
Name:  Angela Wilson
Designation:  Chief Officer – Supply, Distribution and Property
Date: 27 July 2022 
Person to Contact: Alex Grace, Senior Procurement Officer, Corporate
Procurement Unit
Telephone 01389 737828
Email: alex.grace@west-dunbarton.gov.uk
.
Appendices: Appendix 1. 
Background Papers: Contract Strategy  
EIA Screening  
Delegated Authority Report - Tendering Committee: 8
June 2022   
Wards Affected: All Council Wards

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Appendix 1  
Weighting Maven
Public
Sector
Risk
Managem
ent
Partners
Ltd
Protector
Insurance
Commentary
Technical (40%)
Service Delivery and
Methodology 
24% 18.30% 24.00% 15.60% The technical scores were carried
over to each Lot, and added to the
commercial scores to provide a
total score for each Lot.  
Implementation Plan and
Contract Transfer 
8% 5.90% 7.70% 4.50%
Contract Management and
Performance
6% 4.20% 4.80% 1.80%
Social Benefits in
Procurement 
0% 0.00% 0.00% 0.00%
Commitment to Fair
Working Practices
1.0% 0.75% 0.75% 0.75%
Sustainability 1.0% 0.50% 0.75% 0.25%
Technical  Sub-Total %: 40% 29.65% 38.00% 22.90% 
Lot 1 
Property Damage &
Business Interruption,
including Money and
Special All Risks Property
Insured
60% £ £ £ Not awarded - Lot 12 Package was
the best option for the Council 
Price Sub Total £ - £409,910 £663,856 -
Price Sub Total % 60% 60.00% 37.05% -
Total Score 100% 89.65% 75.05% -

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Lot 2
Casualty, including
Employer’s Liability, Public
& Products Liability,
Officials’ Indemnity, Libel &
Slander
60% £ £ £ Not awarded - Lot 12 Package was
the best option for the Council
Price Sub Total £ - £199,890 £226,237 £369,952
Price Sub Total % 60% 60.00% 53.01% 35.59%
Total Score 100% 89.65% 91.01% 58.49%     
Lot 3    
Lot 3  Motor Fleet 60% £ £ £ Not awarded - Lot 12 Package was
the best option for the Council  Price Sub Total £ - £330,444 £286,688 £336,405
Price Sub Total % 60% 52.05% 60.00% 54.11%
Total Score 100% 81.70% 98.00% 77.01%     
Lot 4    
Contractor’s All Risks/Own
Plant/Hired-in-Plant
60% £ £ £ Contract award to Mavin Public
Sector 
Price Sub Total £ - £10,000 £33,930 -
Price Sub Total % 60% 60.00% 17.68% -
Total Score 100% 89.65% 55.68% -    
Lot 5   
Computer 60% £ £ £ Contract award to Risk
Management Partners Ltd  Price Sub Total £ - £10,000 £11,145 -
Price  Sub Total % 60% 60.00% 53.83% -
Total Score 100% 89.65% 91.83% -

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Lot 6    
Fidelity Guarantee  60% £ £ £ Contract award to Mavin Public
Sector.  Noted:  Risk Management
Partners Ltd offer was conditional
with award of Lot 2 or Lot 3
Price Sub Total £ - £16,587 £17,141 -
Price Sub Total % 60% 60.00% 58.06% -
Total Score 100% 89.65% 96.06% -     
Lot 7    
Group Personal
Accident/Travel –
Corporate and Off Site
Visits
60% £ £ £ Contract award to Risk
Management Partners Ltd 
Price Sub Total £ - - £11,436 -
Price Sub Total % 60% - 60.00% -
Total Score 100% - 98.00% -     
Lot 8    
Engineering Inspection
and Insurance
60% £ £ £ Contract award to Risk
Management Partners Ltd 
Price Sub Total £ - - £50,578 -
Price Sub Total % 60% - 60.00% -
Total Score 100% - 98.00% -      
Lot 9
Fine Art including
Exhibitions
60% £ £ £ No contract award
Price Sub Total £ - - - -
Price Sub Total % 60% - - -
Total Score 100% - - -

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Lot 10
Medical Malpractice 60% £ £ £ Not awarded - Lot 12 Package
which includes lot 2 was the best
option for the Council which has
adequate cover included by Maven
Public Sector
Price Sub Total £ - - £6,500 -
Price Sub Total % 60% - 60.00% -
Total Score 100% - 98.00% -      
Lot 11
WDLT 60% £ £ £ Contract award to Mavin Public
Sector  Price Sub Total £ - £63,226 £107,651 -
Price Sub Total % 60% 60.00% 35.24% -
Total Score 100% 89.65% 73.24% -      
Lot 12 Package
Combining Lots 1, 2 and 3 60% £ £ £ Contract award to Mavin Public
Sector  Price Sub Total £ - £898,464 - -
Price Sub Total % 60% 60.00% - -
Total Score 100% 89.65% - -      
Lot 13 Package  
Combining Lots 2 and 3 60% £ £ £ Not awarded - Lot 12 Package was
the best option for the Council.  Price Sub Total £ - £498,802 - £694,433
Price Sub Total % 60% 60.00% - 43.10%
Total Score 100% 89.65% - 66.00%

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