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Item 10 - Contract Authorisation Report – Online Payment Systems and Cashless Catering Systems

West Dunbartonshire Council · 8 June 2022
Back to Tendering Committee — 8 June 2022 and its agenda

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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Supply, Distribution and Property
Tendering Committee: 8 June 2022 
___________________________________________________________________
Subject: Provision of Online Payment Systems and Cashless Catering Systems
1. Purpose
1.1 The purpose of this report is to seek the approval of the Tendering Committee
to authorise the Chief Officer - Regulatory and Regeneration to conclude the
award of the contract for Provision of Online Payment Systems and Cashless
Catering Systems
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
Contract for Online payment systems and cashless catering systems to
ParentPay Ltd, Number 3, Siskin Drive, Coventry.
b) Note that the contract shall be for a period of 2 years with the option of a 2
x 12 month extension at a value of £32,500 ex VAT over 2 years and
£65,000 ex VAT should the contract be extended.  The estimated
commencement date of the contract is 1 July 2022.
3. Background
3.1 The projects aim is to continue to maximise the use of online school payment
systems for parents allowing full home to bank transactions for all types of
payments.  This requirement will allow the Council to benefit from new
emerging technologies    
3.2 The system will continue to promote the following, improved work practices
within the school environment.  The system will bring all the finance and school
payments into one area. The system offers payment plans option to assist
families to budget for any upcoming school trips or events.  Support non-cash
payment options within the Covid environment. 
3.3 The overall Revenue budget for Online payment systems and cashless catering
system for a period of 4 years was approved at the Educational Services
Committee on 1 December 2021. 
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3.4 This procurement exercise has been conducted in accordance with the
Council’s Standing Orders and Financial Regulations and the Public
Procurement Regulations.  A Contract Strategy document was also approved
on 5 April 2022.
4. Main Issues
The Procurement route to market compared two framework agreements (FA).
When carrying out the market analysis, the Scottish Procurement Alliance
(SPA) Framework had a number of Lots listed however, unfortunately this FA
could not offer the solution required under their electrical payment lot. The
Scotland Excel (SXL) framework agreement for Online School Payment,
offered a lot for Online School Payments with contractors who could deliver the
required solution.  Following market analysis it was agreed with the service
area that a mini competition would be conducted t utilising the framework
technical and commercial criteria.
4.1 A mini competition was issued on 6 April 2022 to all 4 contractors named on
the framework lot who could meet the Council’s requirements, with 3
contractors expressing an interest and with 2 contractors submitting a response
by the tender deadline of 29 April 2022.
The 2 tender submissions were evaluated by representatives from Education,
Learning and Attainment and Corporate Procurement Unit against pre-
determined selection criteria forming part of the published tender documents
which assessed competence, experience, and capacity.  
4.2 2 tender submissions were evaluated against a set of award criteria which was
based on Price / Quality ratio of 30% / 70%. 
The scores relative to the award
criteria of each tenderer are as follows:
Weighting CRB
Cunninghams
ParentPay
Ltd
Quality (70%)
Quality (30%) 15% 22.5%
Service (25%) 12% 18.75%
Social Benefits (5%) 2.5% 5%
Sustainability (5%) 3.75% 3.75%
Fair Work (5%) 2.5% 3.75%
Quality Sub-Total %: (70%) 51.775% 76.77%
Price (30%)

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Price  (100%) £8,811 £15,831.90
[Price Sub Total % (30%) 30% 16%
Total Score 100% 81.77% 92.77% 
4.3 It is recommended that the contract is awarded to Parent Pay, of Siskin Drive,
Coventry who has provided the most economically advantageous tender.  The
contract shall be for a period of 2 years with the option of 2 x 12 months
extensions and at a value of £32,500 ex VAT over 4 years and £65,000 ex VAT
should the contract be extended. 
4.4 ParentPay Ltd has committed to paying all staff as a minimum the real Living
Wage (£9.90 per hour) and promotes Fair Working Practices across their
organisation.   Further, ParentPay Ltd has committed to delivery of the
following social benefits as a direct result of delivery of this contract: 
• Recruitment of 1 members of staff from within the West Dunbartonshire
geographical area
• Deliver 1 quarterly workshops, covering career skills, mock interviews
etc., within a school or community learning environment;
• Providing hours of volunteers to support a local community project;
• Donation of £ to support a local community project 
The social benefits will be discussed at the implementation meeting with
ParentPay Ltd and actions to take these forward will be agreed. 
5. People Implications
There are no people implications. 
6. Financial and Procurement Implications
Financial costs in respect of this will be met from the approved General
Revenue budget of Education, Learning and Attainment. 
6.1 This procurement exercise was conducted in accordance with the agreed
Contract Strategy produced by the Corporate Procurement Unit in close
consultation with Education, Learning and Attainment officers and the
provisions of Contract Standing Orders, the Financial Regulations and Public
Procurement Regulations.

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7. Risk Analysis
7.1 ParentPay Ltd has no known links to Serious and Organised Crime which
would have significant political and reputational ramifications for the Council.
7.2 Should the Tendering Committee decide not to proceed as recommended then
this will delay the project, may have financial implications and reputational
ramifications.
8. Equalities Impact Assessment (EIA)
An equalities screening was undertaken for this report to determine if there is
an equalities impact.  It identified a range of positive impacts for equality groups
9. Consultation
Education, Learning and Attainment, Finance Services and Legal Services
have been consulted on the contents of this report.
10. Strategic Assessment
The Online Payment Systems and Cashless Catering Systems will contribute to
the delivery of the Council's strategic priorities:
• Open, accountable and accessible local government; and
• Efficient and effective frontline services that improve the everyday lives of
residents.
Name:  Angela Wilson
Designation:  Chief Officer – Supply, Distribution and Property
Date: 25 May 2022
Person to Contact: Laura Adams – Senior Procurement Officer, Corporate
Procurement Unit, Council Offices, 16 Church Street,
Dumbarton. Telephone: N/A
Email: Laura.Adams@west-dunbarton.gov.uk
Alan Munro – Quality & Performance Officer | Education
Learning & Attainment
Email: alan.munro@west-dunbarton.gov.uk

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Background Papers: Contract Strategy
EIA Screening
Wards Affected: All

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