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West Dunbartonshire Council · 8 June 2022
Back to Tendering Committee — 8 June 2022 and its agenda

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Agenda
Tendering Committee
Date:  Wednesday, 8 June 2022
___________________________________________________________________
Time:  09:15 
___________________________________________________________________
Format: Hybrid Meeting
___________________________________________________________________
Contact:   Scott Kelly, Committee Officer
Email: scott.kelly@west-dunbarton.gov.uk
Dear Member
Please attend a meeting of the Tendering Committee as detailed above.
The Convener has directed that the powers contained in Section 43 of the Local
Government in Scotland Act 2003 will be used and Members will have the option to
attend the meeting remotely or in person at the Civic Space, Church Street,
Dumbarton.
The business is shown on the attached agenda. 
Yours faithfully
JOYCE WHITE
Chief Executive
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Distribution:
Councillor John Millar (Chair)
Councillor Diane Docherty 
Councillor Craig Edward
Councillor David McBride
Councillor Jonathan McColl
Councillor June McKay (Vice Chair)
Councillor James McElhill
Councillor Hazel Sorrell
All other Councillors for information
Chief Officer – Supply, Distribution and Property
Chief Officer – Regulatory and Regeneration
Date of Issue: 25 May 2022
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TENDERING COMMITTEE
WEDNESDAY, 8 JUNE 2022
AGENDA
1 APOLOGIES
2 DECLARATIONS OF INTEREST
Members are invited to declare if they have an interest in any of the items of
business on this agenda and the reasons for such declarations.
3 RECORDING OF VOTES
The Committee is asked to agree that all votes taken during the meeting will
be carried out by roll call vote to ensure an accurate record.
4 OPEN FORUM
The Committee is asked to note that no open forum questions have been
submitted by members of the public.
5 CONTRACT AUTHORISATION REPORT – SPECIALIST 7 – 9
ROOFING (FLAT ROOFING AND METAL ROOFING)
With reference to the Minutes of Meeting of the Tendering Committee held on
20 April 2022, submit report by the Chief Officer – Supply, Distribution and
Property seeking approval to authorise the Chief Officer – Regulatory and
Regeneration to conclude the award of the contract for Specialist Roofing
(Flat Roofing and Metal Roofing).
6 CONTRACT AUTHORISATION REPORT – MICROSOFT 11 – 13
LICENSES FOR EDUCATION ICT ESTATE 
Submit report by the Chief Officer – Supply, Distribution and Property seeking
approval to authorise the Chief Officer – Regulatory and Regeneration to
conclude the award of the contract for Microsoft Licenses for Education ICT
Estate. 
7/
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7 CONTRACT AUTHORISATION REPORT – CITRIX 15 – 17
NETSCALER LICENSES 
Submit report by the Chief Officer – Supply, Distribution and Property seeking
approval to authorise the Chief Officer – Regulatory and Regeneration to
conclude the award of the contract for Citrix Netscaler Licenses.
8 CONTRACT AUTHORISATION REPORT – ICT DEVICE 19 – 21
REPLACEMENT FOR CORPORATE AND EDUCATION
Submit report by the Chief Officer – Supply, Distribution and Property seeking
approval to authorise the Chief Officer – Regulatory and Regeneration to
conclude the award of contracts for the replacement of ICT Devices.
9 CONTRACT AUTHORISATION REPORT – STORAGE ARRAY 23 – 26
NETWORK REPLACEMENT
Submit report by the Chief Officer – Supply, Distribution and Property seeking
approval to authorise the Chief Officer – Regulatory and Regeneration to
conclude the award of the contract for Storage Array Network (SAN)
Replacement.
10 CONTRACT AUTHORISATION REPORT – PROVISION OF 27 – 31
ONLINE PAYMENT SYSTEMS AND CASHLESS CATERING
SYSTEMS 
Submit report by the Chief Officer – Supply, Distribution and Property seeking
approval to conclude the award of the contract for the Provision of Online
Payment Systems and Cashless Catering Systems.
11 CONTRACT AUTHORISATION REPORT – SCHOOL 33 – 38
TRANSPORT SESSION 2022/23
Submit report by the Chief Education Officer seeking approval to authorise the
Chief Education Officer, in liaison with Strathclyde Partnership for Transport,
to conclude and award contracts for mainstream school transport from August
2022 up to the end of school session 2024/25.
12/
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12 CONTRACT AUTHORISATION REPORT – To Follow
SUB-CONTRACTORS AND SPECIALIST CONTRACTORS
FOR BUILDING SERVICES 
Submit report by the Chief Officer – Supply, Distribution and Property in
relation to the above.
13 DELEGATED AUTHORITY TO APPROVE CONTRACT To Follow 
AWARDS DURING SUMMER RECESS – PROVISION OF 
INSURANCE SERVICES (INCLUDING CLAIMS HANDLING) 
FOR WEST DUNBARTONSHIRE COUNCIL AND WEST
DUNBARTONSHIRE LEISURE TRUST 
Submit report by the Chief Officer – Supply, Distribution and Property advising
of proposals to approve the award of the contracts for the Provision of
Insurance Services (including Claims Handling) for West Dunbartonshire
Council and West Dunbartonshire Leisure Trust as detailed during the
summer recess.
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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Supply, Distribution and Property
Tendering Committee: 8 June 2022
___________________________________________________________________
Subject: Contract Authorisation Report – Specialist Roofing (Flat Roofing
and Metal Roofing)
1. Purpose
1.1 The purpose of this report is to update Committee following the previous report
on 20 April, and seek the approval of the Members to authorise the Chief
Officer - Regulatory and Regeneration, to conclude the award of the contract
for Specialist Roofing (Flat Roofing and Metal Roofing). 
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
contract for Specialist Roofing (Flat Roofing and Metal Roofing) to Hugh L
S McConnell Limited.
b) Note that the contract shall be for a period of two years at a budget of
£2,000,000 with two x 12 month options to extend at a budget of
£4,000,000 ex VAT. The estimated commencement date of the contract is
30 June 2022.
3. Background
3.1 At the Tendering Committee on 20 April 2022, the Members authorised the
contract award for Specialist Roofing.  However, further clarifications were
required regarding the contract and the budget and consequently, this report
advises Committee of these clarifications before awarding the Specialist
Roofing (Flat Roofing and Metal Roofing) contract.  The original report that was
approved at the April Tendering Committee has been included as a background
paper for reference. 
3.2 Where works of a specialist nature are required (including roofing works), a
specialist contractor is employed.  The project was developed in response to
notification that the previous Flat Roofing and Metal Roofing contractor would
cease trading.   
3.3 Infrastructure Regeneration and Economic Development Committee (IRED) on
the 12 May 2021 and 17 November 2021 approved the commencement of a
programme of Subcontractor Procurements for the Council. This procurement
exercise has been conducted in accordance with the Council’s Standing Orders
and Financial Regulations, the Public Procurement Regulations and the
contract strategy.
ITEM 5
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4. Main Issues
4.1 As noted in the report authorised at 20 April 2022 Tendering Committee, one
bidder submitted a tender response - Hugh L S McConnell Limited - and their
tender submission was evaluated against a set of award criteria which was
based on Price  / Quality ratio of 60% / 40%.  Hugh L S McConnell Limited
scored 60% / 36%.  
4.2 Committee approved the recommendation to award the contract to, Hugh L S
McConnell Limited.  The bidder, provided within their tender, the pricing
schedule to provide roofing sub-contracting services up to the value of
£6,712,500.  This specific detail should have been clarified in the previous
report to Committee in April.  Although the schedule provides services up to the
value of £6,712,500, in line with the budget, the contract shall be for a period of
two years at a budget of £2,000,000 with two x 12 month options to extend at a
budget of £4,000,000 ex VAT.  
4.3 Hugh L S McConnell Limited has committed to paying all staff as a minimum
the real Living Wage (min. £9.90 per hour) and promotes Fair Working
Practices across their organisation.   Further, Hugh L S McConnell Limited has
committed to delivery of social benefits that will be discussed at the
implementation meeting and examples will be:
• Use of West Dunbartonshire based organisations for sub-contracting
opportunities;
• Measurable and committed support for local small and medium sized
enterprises
• Donation of support a local community project;
• Community operated transport which helps reduce CO2 emissions or
carbon footprint; and
• Supporting the reduction of non-recyclable materials throughout the West
Dunbartonshire area.
5. People Implications
5.1 There are no people implications.
6. Financial and Procurement Implications
6.1 Financial costs in respect of this contract will be met from the approved Capital
budget of Infrastructure Regeneration and Economic Development
Committees.
6.2 This procurement exercise was conducted in accordance with the agreed
Contract Strategy produced by the Corporate Procurement Unit in close
consultation with Building Services and the provisions of Contract Standing
Orders, the Financial Regulations and relevant Public Procurement Regulation.
7. Risk Analysis
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7.1 Hugh L S McConnell Limited has no known links to Serious and Organised
Crime which would have significant political and reputational ramifications for
the Council.
8. Equalities Impact Assessment (EIA)
8.1 An equalities impact screening was undertaken and identified that an Equalities
Impact Assessment was required
9. Consultation
9.1 Building Services, Finance Services and Legal Services have been consulted
on the contents of this report.
10. Strategic Assessment
10.1 The Council has responsibility for the Housing Capital Programme until 2025.
As part of that responsibility the Council must meet the demand for roofing
including; domestic properties, commercial properties, maintenance and
repairs.  
Name:  Angela Wilson
Designation:  Chief Officer – Supply, Distribution and Property
Date:  8 June 2022
Person to Contact: Susan Todd – Senior Procurement Officer, Corporate
Procurement Unit, Council Offices, 16 Church Street,
Dumbarton. Telephone: N/A
Email: Susan.Todd@west-dunbarton.gov.uk
Martin Feeney – Building Services Manager 
Email: Martin.Feeney@west-dunbarton.gov.uk
Appendices: None
Background Papers: Report to Tendering Committee 20 April 2022
Contract Strategy
Equalities Impact Assessment
Wards Affected: West Dunbartonshire
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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Supply, Distribution and Property
Tendering Committee: 8 June 2022
___________________________________________________________________
Subject: Contract Authorisation Report – Microsoft Licenses for Education
ICT Estate
1. Purpose
1.1 The purpose of this report is to seek the approval of the Tendering Committee
to authorise the Chief Officer – Regulatory and Regeneration to conclude the
award of the contract for Microsoft Licenses for Education ICT Estate.
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
contract for Microsoft Licenses for Education ICT Estate to Insight Direct
(UK) Ltd; and
b) Note that the contract shall be for a maximum period of 12 months and at
a value of £62,814 ex VAT. The estimated commencement date of the
contract is 1 July 2022.
3. Background
3.1 The Council has a requirement to procure Microsoft licenses across the
education establishments.  These licenses provide a Council wide agreement
for staff and pupils and are required in order for the Council to be allowed to
access and utilise the Microsoft Windows and Microsoft Office software.  The
current contract is with Insight Direct (UK) Ltd.
3.2 The budget for Microsoft Licenses for Education ICT Estate was approved at
the Corporate Service Committee on 23 February 2022. This procurement
exercise has been conducted in accordance with the Council’s Standing Orders
and Financial Regulations and the Public Procurement Regulations. A Contract
Strategy was also approved on 31 March 2022.
4. Main Issues
4.1 The Contract Strategy identified that a reverse e-auction – online and in real
time, under a Crown Commercial Services (CCS) framework agreement (FA)
Technology Products & Associated Services RM6068, Lot 3 – Software and
Associated Services, was the best route to market for Microsoft Windows and
Microsoft Office software.
ITEM 6
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4.2 On 22 April 2022, three compliant bids were received from Insight Direct (UK)
Ltd, Phoenix Software Ltd and Stone Computers Ltd, which assessed their
Quality scores (10%).  Utilising each bidder’s Quality scores (10%), an e-
auction was then held on 26 April 2022 which further assessed their Price
scores (90%):
Weighting Insight Direct
(UK) Ltd
Phoenix
Software Ltd
Stone
Computers Ltd
Best Value (10%) 5% 7.5% 2.5%
Quality Sub-Total %: (10%) 5% 7.5% 2.5%
Price Sub Total £ - £62,814 £64,960 £70,789
Price Sub Total % (90%) 90% 87.027% 79.861%
Total Score 100% 95% 94.527% 82.361%
4.3 It is recommended that the contract is awarded to Insight Direct (UK) Ltd, of
The Atrium, 1 Harefield Road, Uxbridge, Middlesex, UB8 1PH who provided the
most economically advantageous tender.  The contract shall be for a maximum
period of 12 months at a value of £62,814 ex VAT. The value of the contract is
below the value approved by the Corporate Services Committee.
4.4 Insight Direct (UK) Ltd has committed to following Fair Working Practices in line
with the FA process and pay all staff the real Living Wage (min. of £9.90 per
hour). There are no specific social benefits associated with this contract,
however further social benefits will be discussed with Insight Direct (UK) Ltd
and any actions to take any social benefits forward will be agreed and will be
monitored as part of the Contract and Supplier Management Policy.
5. People Implications
5.1 There are no people implications.
6. Financial and Procurement Implications
6.1 Financial costs in respect of this contract will be met from the approved
revenue budgets of ICT Services. 
7. Risk Analysis
7.1 Failure to implement a Microsoft license renewal will leave the Council staff and
pupils with no access to Microsoft products, such as Word, Excel and Outlook.
7.2 Insight Direct (UK) Ltd has no known links to Serious and Organised Crime
which would have significant political and reputational ramifications for the
Council.
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8. Equalities Impact Assessment (EIA)
8.1 An equalities impact assessment screening was undertaken by the ICT
Services which determined a full equalities impact assessment was not
required. 
9. Consultation
9.1 Consultation has taken place with ICT Services, Finance Services and Legal
Services.
10. Strategic Assessment
10.1 The Provision of Microsoft Licences for Education ICT Estate will contribute to
the delivery of the Council’s strategic priorities by supporting the provision of
efficient and effective frontline services that improve the everyday lives of
residents.
Name:  Angela Wilson
Designation:  Chief Officer – Supply, Distribution and Property
Date: 
Person to Contact: Michelle McKenzie, Procurement Officer, Corporate
Procurement Unit 
Telephone 01389 737484  
Email: michelle.mckenzie@west-dunbarton.gov.uk
Appendices: None
Background Papers: The Contract Strategy
EIA Screening
Wards Affected: None
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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Supply, Distribution and Property
Tendering Committee: 8 June 2022
___________________________________________________________________
Subject: Contract Authorisation Report – Citrix Netscaler Licenses
1. Purpose
1.1 The purpose of this report is to seek the approval of the Tendering Committee
to authorise the Chief Officer – Regulatory and Regeneration to conclude the
award of the contract for Citrix Netscaler Licenses.
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
contract for Citrix Netscaler Licenses to Boxxe Limited; and
a) Note that the contract shall be for a maximum period of 12 months and at
a value of £199,025 ex VAT. The estimated commencement date of the
contract is 1 July 2022.
3. Background
3.1 The Council has a requirement to renew the existing Citrix Licences to allow
continued use of the existing Citrix Xendesktop environment to facilitate flexible
and mobile working practice.  It is also required to support projects such as the
Office Rationalisation project. The current contract is with XMA Limited.
3.2 The budget for Citrix Netscaler Licenses was approved at the Corporate
Service Committee on 23 February 2022. This procurement exercise has been
conducted in accordance with the Council’s Standing Orders and Financial
Regulations and the Public Procurement Regulations. A Contract Strategy was
also approved on 7 April 2022.
4. Main Issues
4.1 The Contract Strategy identified that a reverse e-auction – online and in real
time, under a Crown Commercial Services (CCS) framework agreement (FA)
for Technology Products & Associated Services RM6068, Lot 3 – Software and
Associated Services, was the best route to market for Citrix Netscaler Licenses.
4.2 On 25 April 2022, two compliant bids were received from Boxxe Limited and
XMA Limited, which assessed their Quality scores (10%).  Utilising each
bidder’s Quality scores (10%), an e-auction was then held on 28 April 2022
which further assessed their Price scores (90%):  
ITEM 7
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Weighting Boxxe Limited XMA Limited
Best Value (10%) 5% 7.5%
Quality Sub-Total %: (10%) 5% 7.5%
Price Sub Total £ - £199,025 £243,406.02
Price Sub Total % (90%) 90% 73.59%
Total Score 100% 95% 81.09%
4.3 It is recommended that the contract is awarded to Boxxe Limited, of East Moor
House, Green Park Business Centre, Goose Lane, Sutton on the Forest, York,
Y061 1ET who provided the most economically advantageous offer.  The
contract shall be for a maximum period of 12 months at a value of £199,025 ex
VAT. The value of the contract is above the value approved by the Corporate
Services Committee (£194,800) and the extra funding will be provided from
within the Computer Software budget.
4.4 Boxxe Limited has committed to paying all staff as a minimum the real Living
Wage (£9.90 per hour) and promotes Fair Working Practices across their
organisation.  There are no specific social benefits associated with this
contract, however further social benefits will be discussed with Boxxe Limited
and any actions to take any social benefits forward will be agreed and will be
monitored as part of the Contract and Supplier Management Policy.
5. People Implications
5.1 There are no people implications.
6. Financial and Procurement Implications
6.1 Financial costs in respect of this contract will be met from the approved
revenue budgets of ICT Services.
7. Risk Analysis
7.1 Failure to implement a Citrix Netscaler renewal will leave the Council staff with
no access to continue with Remote and Flexible Working.
7.2 Boxxe Limited has no known links to Serious and Organised Crime which
would have significant political and reputational ramifications for the Council.
8. Equalities Impact Assessment (EIA)
8.1 An equalities impact assessment screening was undertaken by the ICT
Services which determined a full equalities impact assessment was not
required. 
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9. Consultation
9.1 Consultation has taken place with ICT Services, Finance Services and Legal
Services.
10. Strategic Assessment
10.1 The Provision of Citrix Netscaler Licenses will contribute to the delivery of the
Council’s strategic priorities by supporting the provision of efficient and effective
frontline services that improve the everyday lives of residents.
Name:  Angela Wilson
Designation:  Chief Officer – Supply, Distribution and Property
Date:  
Person to Contact: Michelle McKenzie, Procurement Officer, Corporate
Procurement Unit 
Telephone 01389 737484  
Email: michelle.mckenzie@west-dunbarton.gov.uk
Appendices: None
Background Papers: The Contract Strategy
EIA Screening
Wards Affected: None
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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Supply, Distribution and Property
Tendering Committee: 8 June 2022
___________________________________________________________________
Subject: Contract Authorisation Report – ICT Device Replacement for
Corporate and Education
1. Purpose
1.1 The purpose of this report is to seek the approval of the Tendering Committee
to authorise the Chief Officer – Regulatory and Regeneration to conclude the
award of contracts for replacement of ICT Devices. 
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the contracts
to the following Scottish Government ICT framework agreement (FA) suppliers:
FA Name Supplier Name Estimated
Total Cost
2022/23
Web Based and Proprietary  Devices
(Tablets)
XMA Limited £395,479.41
Desktop Client Devices (PCs and
Monitors)
HP Inc. UK Ltd £496,531.97
b) Retrospectively approve the device replacement purchases for Corporate and
Education establishments for late summer delivery.  Approval is sought due to
current global supply chain shortages that creates an extended lead-time for
delivery.
3. Background
3.1 Through the Capital Plan, approval has been given to the replacement of
approximately 2600 ICT devices per annum for Corporate and Education
services. The approved budget of £737k for this requirement in 2022/23 was
formally noted by the Corporate Services Committee on 23 February 2022. At
this meeting, it was agreed to refer all contract awards from £50k to the
Tendering Committee. 
3.2 This procurement exercise has been conducted in accordance with the
Council’s Standing Orders and Financial Regulations and the Public
Procurement Regulations. A Contract Strategy was also approved on 12 May
2022.
ITEM 8
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4. Main Issues
4.1 The Contract Strategy determined that the Scottish Government’s ICT FA’s
were the best route to market.  For the device replacements in 2022/23, it is
proposed to use the following FA’s:
FA Name Supplier
Name
Estimated
Total Cost
Web Based and Proprietary 
Devices (Tablets)
XMA Limited £395,479.41*
Desktop Client Devices (PCs
and Monitors)
HP Inc. UK Ltd £496,531.97*
*Estimated Total £892,011.38
*ICT will adjust the volume of devices ordered to align with available budget as
outlined in the Corporate Services February 2022 paper.
4.2 The two Scottish Government’s ICT FA’s have a single supplier on each FA.
The Price and Quality ratio was determined at the time that the FA’s were
tendered.  As such, the Quality aspect has already been assessed and the
Price captured in catalogues which the Council has access to.
4.3 XMA Limited and HP Inc.UK Ltd. have committed to following Fair Working
Practices in line with the FA process and pay all staff the real Living Wage
(min. of £9.90 per hour). There are no specific social benefits associated with
these contracts, however further social benefits will be discussed with the
suppliers and any actions to take any social benefits forward will be agreed and
will be monitored as part of the Contract and Supplier Management Policy.
5. People Implications
5.1 There are no people implications.
6. Financial and Procurement Implications
6.1 Financial costs in respect of this contract will be met from the approved capital
budgets for People and Technology.
7. Risk Analysis
7.1   XMA Limited and HP Inc.UK Ltd have no known links to Serious and Organised
Crime which would have significant political and reputational ramifications for
the Council.
7.2 Should the Tendering Committee decide not to proceed as recommended then
this will delay the project and may have implications on the Council’s ability to
progress capital spend and will impact teaching and learning as many devices
are no longer fit for purpose.
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8. Equalities Impact Assessment (EIA)
8.1 An equalities screening was undertaken for the original Committee report and
there were no equalities implications.  Where specific needs are identified,
adjustments are made to the device specification.  
9. Consultation
9.1 Consultation has taken place with ICT Services, Finance Services and Legal
Services.
10. Strategic Assessment
10.1 High quality IT equipment and services contribute to the Council’s strategic
priority of delivering fit for purpose estate and facilities and delivers a positive
response to staff feedback in the annual ICT Customer Satisfaction Survey.
Name:  Angela Wilson
Designation:  Chief Officer – Supply, Distribution and Property
Date: 
Person to Contact: Michelle McKenzie, Procurement Officer, Corporate
Procurement Unit 
Telephone 01389 737484  
Email: michelle.mckenzie@west-dunbarton.gov.uk
Appendices: None
Background Papers: The Contract Strategy
EIA Screening
Wards Affected: None
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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Supply, Distribution and Property
Tendering Committee: 8 June 2022
___________________________________________________________________
Subject: Contract Authorisation Report – Storage Array Network
Replacement
1. Purpose
1.1 The purpose of this report is to seek the approval of the Tendering Committee
to authorise the Chief Officer - Regulatory and Regeneration to conclude the
award of the contract for Storage Array Network (SAN) Replacement.
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
Contract for SAN Replacement to Insight Direct (UK) Ltd.
b) Note that the contract shall be for a period of five years and at a value of
£128,892.72 ex VAT. The estimated commencement date of the contract
is 01 July 2022.
3. Background
3.1 This requirement is to replace hardware storage used for the Council’s server
environment which was purchased in excess of 10 years ago and is now at the
end of life. The SAN Replacement will take place at a primary Data Centre with
106TB and secondary Data Centre 106TB, to meet current sizing. The total
capacity includes a 10% growth capacity over a period of five years. The two
sites will be:
- Primary Data Centre - Aurora House Data Centre
- Secondary Data Centre - William Patrick Library Data Centre
3.2 The associated benefits of this Contract will be the ability to cope with an
increase in storage capacity requirements alongside a reduction in energy
usage. This is due to the increased efficiency of the newer technology not
requiring to consume the same amount of power in the Council’s Data Centres.
3.3 The overall budget for (SAN) Replacement is part of the Capital Plan that was
approved at the Corporate Services Committee on 23 February 2022.
3.4 This procurement exercise has been conducted in accordance with the
Council’s Standing Orders and Financial Regulations and the Public
Procurement Regulations.  A Contract Strategy document was also approved
on 21 December 2021.
ITEM 9
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4. Main Issues
4.1 Pre market engagement was conducted via Public Contract Scotland (PCS)
and the recommended outcome from this was to utilise a framework agreement
(FA) mini competition procedure to secure the best outcome for the Council
with regards to commercial and technical solutions. 
4.2 Two potential FA’s where considered, one which included Quality and Price
and one which was Price only. It was concluded that due to the technical nature
of this requirement (Quality) that the Council utilise the Crown Commercial
Services FA for Technology Products & Associated Services (RM6068). 
4.3 23 potential bidders expressed an interest, with four bidders submitting a
response by the deadline on 1 April 2022. The four tender submissions were
evaluated by representatives from ICT and Corporate Procurement Unit against
pre-determined selection criteria forming part of the published tender
documents which assessed competence, experience, and capacity.  Four
tender submissions passed the selection criteria.
4.4 Four tender submissions were evaluated against a set of award criteria which
was based on Price / Quality ratio of 40% / 60%. The scores relative to the
award criteria of each tenderer are as follows:
Weighting European
Electronique
Insight
Direct (UK)
Limited
SCC
(Specialist
Computer
Centres)
Trustco Plc
Quality (60%)
Cost (15%) 15% 15% 15% 5%
Quality (20%) 15% 10% 20% 10%
Service (20%) 15% 20% 20% 20%
Social Benefits (5%) 5% 2.5% 5% 5%
Quality Sub-Total %: (60%) 50% 47.5% 60% 40%
Price (40%)
Price Sub Total £ - £182,324.00 £128,892.72 £192,874.80 £268,605.00
Price Sub Total % (40%) 28.8% 40% 26.73% 19.2%
Total Score 100% 78.8% 87.5% 86.73% 60.2%
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4.5 It is recommended that the contract is awarded to Insight Direct (UK) Ltd of The
Atrium, 1 Harefield Road Uxbridge, Middlesex, UB8 1PH who has provided the
most economically advantageous tender.  The contract shall be for a period of
five years at a value of £128,892.72 ex VAT. The value of the contract is below
the value approved by the Corporate Services Committee.
4.6 Insight Direct (UK) Ltd has committed to paying all staff as a minimum the real
Living Wage (£9.90 per hour) and promotes Fair Working Practices across their
organisation. Further, Insight Direct (UK) Ltd has committed to delivery of the
following social benefits as a direct result of delivery of this contract:
Donation of £300 of goods to local food-share scheme;
Donation of labour to support a local community project;
Providing 12 hours of volunteers to support a local community project; and
Supporting the reduction of non-recyclable materials throughout the West
Dunbartonshire area.
4.7 The social benefits will be discussed at the implementation meeting with Insight
Direct (UK) Ltd and actions to take these forward will be agreed. 
5. People Implications
5.1 There are no people implications.
6. Financial and Procurement Implications
6.1 Financial costs in respect of this Contract will be met from the approved Capital
budget of ICT.
6.2 This procurement exercise was conducted in accordance with the agreed
Contract Strategy produced by the Corporate Procurement Unit in close
consultation with ICT officers and the provisions of Contract Standing Orders,
the Financial Regulations and Public Procurement Regulations.
7. Risk Analysis
7.1 Insight Direct (UK) Ltd has no known links to Serious and Organised Crime
which would have significant political and reputational ramifications for the
Council.
7.2 Should the Tendering Committee decide not to proceed as recommended then
this will delay the project, may have financial implications and reputational
ramifications.
8. Equalities Impact Assessment (EIA)
8.1 An equalities screening was undertaken for this report to determine if there is
an equalities impact. The results where there is no equalities impact. 
9. Consultation
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9.1 ICT, Finance Services and Legal Services have been consulted on the
contents of this report.
10. Strategic Assessment
10.1 The Storage Array Network will contribute to the delivery of the Council's
strategic priorities:
• Efficient and effective frontline services that improve the everyday lives of
residents.
Name:  Angela Wilson
Designation:  Chief Officer – Supply, Distribution and Property
Date: 24 May 2022
Person to Contact: Daniel Cullen
Procurement Officer
Daniel.Cullen@west-dunbarton.gov.uk
Appendices: None
Background Papers: Contract Strategy
EIA Screening 
Wards Affected: All
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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Supply, Distribution and Property
Tendering Committee: 8 June 2022 
___________________________________________________________________
Subject: Provision of Online Payment Systems and Cashless Catering Systems
1. Purpose
1.1 The purpose of this report is to seek the approval of the Tendering Committee
to authorise the Chief Officer - Regulatory and Regeneration to conclude the
award of the contract for Provision of Online Payment Systems and Cashless
Catering Systems
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
Contract for Online payment systems and cashless catering systems to
ParentPay Ltd, Number 3, Siskin Drive, Coventry.
b) Note that the contract shall be for a period of 2 years with the option of a 2
x 12 month extension at a value of £32,500 ex VAT over 2 years and
£65,000 ex VAT should the contract be extended.  The estimated
commencement date of the contract is 1 July 2022.
3. Background
3.1 The projects aim is to continue to maximise the use of online school payment
systems for parents allowing full home to bank transactions for all types of
payments.  This requirement will allow the Council to benefit from new
emerging technologies    
3.2 The system will continue to promote the following, improved work practices
within the school environment.  The system will bring all the finance and school
payments into one area. The system offers payment plans option to assist
families to budget for any upcoming school trips or events.  Support non-cash
payment options within the Covid environment. 
3.3 The overall Revenue budget for Online payment systems and cashless catering
system for a period of 4 years was approved at the Educational Services
Committee on 1 December 2021. 
ITEM 10
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3.4 This procurement exercise has been conducted in accordance with the
Council’s Standing Orders and Financial Regulations and the Public
Procurement Regulations.  A Contract Strategy document was also approved
on 5 April 2022.
4. Main Issues
The Procurement route to market compared two framework agreements (FA).
When carrying out the market analysis, the Scottish Procurement Alliance
(SPA) Framework had a number of Lots listed however, unfortunately this FA
could not offer the solution required under their electrical payment lot. The
Scotland Excel (SXL) framework agreement for Online School Payment,
offered a lot for Online School Payments with contractors who could deliver the
required solution.  Following market analysis it was agreed with the service
area that a mini competition would be conducted t utilising the framework
technical and commercial criteria.
4.1 A mini competition was issued on 6 April 2022 to all 4 contractors named on
the framework lot who could meet the Council’s requirements, with 3
contractors expressing an interest and with 2 contractors submitting a response
by the tender deadline of 29 April 2022.
The 2 tender submissions were evaluated by representatives from Education,
Learning and Attainment and Corporate Procurement Unit against pre-
determined selection criteria forming part of the published tender documents
which assessed competence, experience, and capacity.  
4.2 2 tender submissions were evaluated against a set of award criteria which was
based on Price / Quality ratio of 30% / 70%. 
The scores relative to the award
criteria of each tenderer are as follows:
Weighting CRB
Cunninghams
ParentPay
Ltd
Quality (70%)
Quality (30%) 15% 22.5%
Service (25%) 12% 18.75%
Social Benefits (5%) 2.5% 5%
Sustainability (5%) 3.75% 3.75%
Fair Work (5%) 2.5% 3.75%
Quality Sub-Total %: (70%) 51.775% 76.77%
Price (30%)
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Price (100%) £8,811 £15,831.90
[Price Sub Total % (30%) 30% 16%
Total Score 100% 81.77% 92.77%
4.3 It is recommended that the contract is awarded to Parent Pay, of Siskin Drive,
Coventry who has provided the most economically advantageous tender.  The
contract shall be for a period of 2 years with the option of 2 x 12 months
extensions and at a value of £32,500 ex VAT over 4 years and £65,000 ex VAT
should the contract be extended. 
4.4 ParentPay Ltd has committed to paying all staff as a minimum the real Living
Wage (£9.90 per hour) and promotes Fair Working Practices across their
organisation.   Further, ParentPay Ltd has committed to delivery of the
following social benefits as a direct result of delivery of this contract:
• Recruitment of 1 members of staff from within the West Dunbartonshire
geographical area
• Deliver 1 quarterly workshops, covering career skills, mock interviews
etc., within a school or community learning environment;
• Providing hours of volunteers to support a local community project;
• Donation of £ to support a local community project
The social benefits will be discussed at the implementation meeting with
ParentPay Ltd and actions to take these forward will be agreed. 
5. People Implications
There are no people implications.
6. Financial and Procurement Implications
Financial costs in respect of this will be met from the approved General
Revenue budget of Education, Learning and Attainment.
6.1 This procurement exercise was conducted in accordance with the agreed
Contract Strategy produced by the Corporate Procurement Unit in close
consultation with Education, Learning and Attainment officers and the
provisions of Contract Standing Orders, the Financial Regulations and Public
Procurement Regulations.
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7. Risk Analysis
7.1 ParentPay Ltd has no known links to Serious and Organised Crime which
would have significant political and reputational ramifications for the Council.
7.2 Should the Tendering Committee decide not to proceed as recommended then
this will delay the project, may have financial implications and reputational
ramifications.
8. Equalities Impact Assessment (EIA)
An equalities screening was undertaken for this report to determine if there is
an equalities impact.  It identified a range of positive impacts for equality groups
9. Consultation
Education, Learning and Attainment, Finance Services and Legal Services
have been consulted on the contents of this report.
10. Strategic Assessment
The Online Payment Systems and Cashless Catering Systems will contribute to
the delivery of the Council's strategic priorities:
• Open, accountable and accessible local government; and
• Efficient and effective frontline services that improve the everyday lives of
residents.
Name:  Angela Wilson
Designation:  Chief Officer – Supply, Distribution and Property
Date: 25 May 2022
Person to Contact: Laura Adams – Senior Procurement Officer, Corporate
Procurement Unit, Council Offices, 16 Church Street,
Dumbarton. Telephone: N/A
Email: Laura.Adams@west-dunbarton.gov.uk
Alan Munro – Quality & Performance Officer | Education
Learning & Attainment
Email: alan.munro@west-dunbarton.gov.uk
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Background Papers: Contract Strategy
EIA Screening
Wards Affected: All
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WEST DUNBARTONSHIRE COUNCIL
Report by the Chief Education Officer
Tendering Committee: 8 June 2022
Subject: Contract Authorisation Report - School Transport Session 2022/2023
1. Purpose
1.1 The purpose of this report is to seek approval of the Tendering Committee to
authorise the Chief Education Officer in liaison with Strathclyde Partnership for
Transport (SPT) to conclude and award contracts for mainstream school transport
from August 2022 and up to end of school session 2024/25.
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Education Officer in liaison with SPT to conclude on
behalf of West Dunbartonshire Council, the award of the provision of
mainstream school transport contracts from August 2022 as detailed in
appendix 1;
b) Note that the contracts shall be for a maximum period of 3 years and at the
cumulative value of £451,568 per annum (ex VAT);
c) Note the Chief Education Officer in liaison with SPT will award any further
contracts during school term 2022/2023 for contracts not exceeding £50,000.
3. Background
3.1 Strathclyde Partnership for Transport (SPT) makes the necessary arrangements
in liaison with West Dunbartonshire Council to procure all mainstream school
transport contracts.
3.2 The procurement exercise was conducted on the Council’s behalf by SPT under
their Dynamic Purchasing System which offers open access to suppliers and
enables the Council to take advantage of supplier competition and capacity. The
procurement was carried out in accordance with the Public Procurement
Regulations. 
3.3 Members will be aware that:
a) Contracts for sums not exceeding £50,000 may be awarded by the
appropriate Chief Education Officer following appropriate procurement
processes; and
ITEM 11
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b) Contracts for sums exceeding £50,000 require to be notified to Members for
approval.
3.4 As contracts are aggregated for Public Procurement Regulations they have been
reported here regardless of their individual values.
4. Main Issues
4.1 Tender submissions were evaluated by representatives from SPT (as laid down
in West Dunbartonshire Council’s mainstream school transport agency
agreement) against pre-determined selection criteria forming part of the
published tender documents which assessed contingency planning, presentation
and livery and social benefit.  Eight tender submissions passed the selection
criteria.
4.2 Tender submissions were evaluated against a set of award criteria which was
based on a Total Cost of Ownership (TCO) / Quality ratio of 90% /10 %. The
quality element reflects 80% contingency planning, 10% relating to presentation
and livery and 10% relating to social benefit. TCO includes the maintenance,
running costs, disposal etc as well as price.
4.3 Lists of contracts are appended showing those for sums exceeding £50,000 for
Members approval (Appendix 1).
4.4 The contracts recommended for award are for a range of 12 and 36 month
period and include dedicated vehicle provision and service bus passes. Where
dedicated contracts are approved, all vehicles must be fitted with seatbelts. The
annual value of the contracts recommended as listed at appendix 1 is £451,568
(exc VAT) which represents an increase of £57,865 compared to current contract
cost.
4.5 The award of contracts will be subject to meeting the terms and conditions as
stated in the Conditions of Contract.
4.6 10% of the available quality marks (20% weighting overall) were attributed to
social benefits and this will be explored further with the appointed contractors
under the terms of the contract and in consultation with SPT.
5. People Implications
5.1 There are no people implications related to this report.
6. Financial and Procurement Implications
6.1  Financial:
Financial costs in respect of these particular contracts will require to be met from
the approved revenue budgets of Education, Learning and Attainment. As noted
in 4.4 above, there will be an overall increase in annual cost of £57,865 for the
recommended contracts as referenced in appendix one. At the budget setting
exercise each year anticipated costs are determined by our understanding of
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expected market fluctuations, however this year has seen a marked rise in
transport costs out with our prediction.
6.1.1 Procurement:
This procurement exercise was conducted in accordance with the relevant Public
Procurement Regulations. 
7. Risk Analysis
7.1 There is a risk that the Authority will not deliver its statutory duties under the
Education Scotland Act (1980) should the committee decide not to proceed as
recommended.
7.2  The successful contractors have no known links to Serious and Organised Crime
which would have significant political and reputational ramifications for the
Council.
8. Equalities Impact Assessment (EIA)
8.1 An equalities impact assessment screening has been carried out which
confirmed there is no negative impact on any protected characteristic.
9. Consultation
9.1 Legal, Finance and Corporate Procurement Unit have been consulted in relation
to the content of this report.
10. Strategic Assessment
10.1 Proper procurement is a cornerstone of good governance and supports Council
and officers to pursue the 5 strategic priorities of the Council’s Strategic Plan.
This report forms part of the financial governance of the Council.
Laura Mason
Chief Education Officer
_________________________________________________________
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Person to Contact: Susan Mullin, Transport Coordinator 
Education, Learning and Attainment, 
e-mail: susan.mullin@west-dunbarton.gov.uk
Andrew Brown, Senior Education Officer
Education, Learning and Attainment
e-mail: andrew.brown@west-dunbarton.gov.uk
Appendices:  As attached
Background Papers: EIA screening
Wards Affected:  All
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Replacement
Contract No. Area
Current
Operator
Current
Annual Value
Estimated
Pupils Years Total cost Annual Costs
Operator £ Change
% increase
/ decrease Outcome
Assessor
Comments
Additional
Comments
Number of
Bids
received
0579L
GLASGOW GAELIC
SCHOOL (Pri) -
DUMBARTON,
OLD KILPATRICK,
DUNTOCHER,
FAIFLEY AND
CLYDEBANK
(dedicated)
CLYDEBANK
& DISTRICT
TOA RADIO
SYSTEM LTD
11,953.00 4 1 13,300.00 13,300.00
CLYDEBANK &
DISTRICT
TOARS (084)
1,347.00 11 BEST
VALUE single (84S1) n/a 3
2007M CLYDEBANK HS -
FAIFLEY
FIRST
GLASGOW
(NO 1) LTD
26,949.00 72 1 32,832.00 32,832.00
FIRST
GLASGOW (N0.
2) LIMIT
5,883.00 22 BEST
VALUE single (075S1)
Price is to
provide school
passes to
enable pupils
to travel on
First Glasgow
service 2.
2
2399U
ST EUNAN'S PS -
LINNVALE,
CLYDEBANK
PJ TRAVEL
LIMITED 27,815.00 29 3 96,857.00 32,285.67 P J Travel Ltd 4,470.67 16 BEST
VALUE single (T92S1) n/a 1
2695R
CLYDEBANK HS -
HARDGATE
(COCHNO ROAD
AREA)
CLYDEBANK
& DISTRICT
TOA RADIO
SYSTEM LTD
3,039.00 1 1 3,800.00 3,800.00
CLYDEBANK &
DISTRICT
TOARS
761.00 25 BEST
VALUE single (084S1) n/a 1
8011P
GARTOCHARN PS -
GARTOCHARN
FARMS
MCCOLLS
TRAVEL LTD 30,784.00 16 3 79,771.00 26,590.33 Carrs Loch
Lomond Ltd -4,193.67 -14 BEST
VALUE single (D53S1) n/a 5
8047M
OUR LADY & ST
PATRICK'S HS -
MOLLANBOWIE
AND HALDANE
MARBILL
COACH
SERVICES
LIMITED
32,820.00 65 3 114,000.00 38,000.00 Carrs Loch
Lomond Ltd 5,180.00 16 BEST
VALUE single (D53S1) n/a 6
8048M
OUR LADY & ST
PATRICK'S HS -
BALLOCH,
DALVAIT AND
BONHILL
(LADYTON,
O'HARE, REDBURN
AND NOBLESTON)
MARBILL
COACH
SERVICES
LIMITED
32,820.00 62 3 106,020.00 35,340.00 MCCOLLS
TRAVEL LTD 2,520.00 8 BEST
VALUE single (G58S1) n/a 7
Appendix
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8049M
OUR LADY & ST
PATRICK'S HS -
MAIN ROAD
MILTON AND
JAMESTOWN, OLD
BONHILL AND
DILLICHIP AREAS
MARBILL
COACH
SERVICES
LIMITED
32,820.00 80 3 105,450.00 35,150.00 Carrs Loch
Lomond Ltd 2,330.00 7 BEST
VALUE single (D53S1) n/a 6
8050M
OUR LADY & ST
PATRICK'S HS -
PAPPERT,
BRAEHEAD,
BEECHWOOD
(Beechwood
Drive) AND
STRATHLEVEN
(dedicated)
MARBILL
COACH
SERVICES
LIMITED
26,416.00 53 3 96,045.00 32,015.00 Marbill Coach
Services Ltd 5,599.00 21 BEST
VALUE
package
(276P2) n/a 9
8122M
VALE OF LEVEN
ACAD (LINK) -
GARTOCHARN/BA
LLOCH (FARM
AREAS)
MCCOLLS
TRAVEL LTD 23,399.00 16 1 26,600.00 26,600.00 Carrs Loch
Lomond Ltd 3,201.00 14 BEST
VALUE single (D53S1) n/a 5
8148B
OUR LADY & ST
PATRICK'S HS -
LEVENVALE,
TULLICHEWAN,
ROSSHEAD AND
ALEXANDRIA
MARBILL
COACH
SERVICES
LIMITED
26,416.00 65 3 108,300.00 36,100.00 Carrs Loch
Lomond Ltd 9,684.00 37 BEST
VALUE single (D53S1) n/a 6
8149B
OUR LADY & ST
PATRICK'S HS -
RENTON
MARBILL
COACH
SERVICES
LIMITED
26,416.00 56 3 96,045.00 32,015.00 Marbill Coach
Services Ltd 5,599.00 21 BEST
VALUE
package
(276P2) n/a 7
8150B
OUR LADY & ST
PATRICK'S HS -
CASTLEHILL,
DUMBARTON
MARBILL
COACH
SERVICES
LIMITED
32,820.00 75 3 130,530.00 43,510.00 MCCOLLS
TRAVEL LTD 10,690.00 33 BEST
VALUE single (G58S1) n/a 5
8151B
OUR LADY & ST
PATRICK'S HS -
CARDROSS ROAD,
WESTCLIFF AND
KIRKTONHILL
DUMBARTON
MARBILL
COACH
SERVICES
LIMITED
26,416.00 60 3 96,045.00 32,015.00 Marbill Coach
Services Ltd 5,599.00 21 BEST
VALUE
package
(276P2)
option:
Change of
Vehicle
Use 59 seater
instead of 60 8
8152B
OUR LADY & ST
PATRICK'S HS -
BRUCEHILL,
DUMBARTON
MARBILL
COACH
SERVICES
LIMITED
32,820.00 53 3 96,045.00 32,015.00 Marbill Coach
Services Ltd -805.00 -2 BEST
VALUE
package
(276P2) n/a 9
TOTAL 393,703.00 TOTAL 1,201,640.00 451,568.00 TOTAL 57,865.00 15%
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