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Document Pack - Tendering Committee - 5 June 2024

West Dunbartonshire Council · 5 June 2024
Back to Tendering Committee — 5 June 2024 and its agenda

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Page 1

Agenda
Tendering Committee
Date:  Wednesday, 5 June 2024
___________________________________________________________________
Time:  09:15 
___________________________________________________________________
Venue: ‘The Bridge’ Meeting Room, 
Council Offices, 16 Church Street, Dumbarton G82 1QL
___________________________________________________________________
Contact:   Lynn Straker, Committee Officer
Email: lynn.straker@west-dunbarton.gov.uk
committee.admin@west-dunbarton.gov.uk
Dear Member
Please attend a meeting of the Tendering Committee as detailed above.
The business is shown on the attached agenda.  
Yours faithfully
PETER HESSETT
Chief Executive
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Distribution:
Councillor John Millar (Chair)
Councillor Karen Murray Conaghan
Councillor June McKay (Vice Chair)
Councillor Lawrence O’Neill
Councillor Chris Pollock
Councillor Hazel Sorrell
Councillor Clare Steel
Councillor Sophie Traynor
All other Councillors for information
Chief Officer – Regulatory and Regeneration
Date of Issue: 23 May 2023
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TENDERING COMMITTEE
WEDNESDAY, 5 JUNE 2024
AGENDA
1 APOLOGIES
2 DECLARATIONS OF INTEREST
Members are invited to declare if they have an interest in any of the items of
business on this agenda and the reasons for such declarations.
3 MINUTES OF PREVIOUS MEETING 5 - 7
Submit, for approval as a correct record, the Minutes of Meeting of the
Tendering Committee held on 15 November 2023. 
4 OPEN FORUM
The Committee is asked to note that no open forum questions have been
submitted by members of the public.
5 9 - 13CONTRACT AUTHORISATION REPORT - MAINTENANCE
OF FIRE, CCTV AND INTRUDER ALARMS
Submit report by the Chief Officer – Regulatory and Regeneration seeking the
approval of the Tendering Committee to conclude the award of the contract for
Maintenance of Fire, CCTV & Intruder Alarms.  
6 CONTRACT AUTHORISATION REPORT – CONSTRUCTION 15 - 24
OF NEW HOUSING AT WILLOX PARK 
Submit report by the Chief Officer – Regulatory and Regeneration seeking the
approval of the Tendering Committee to conclude the award of the contract for
Construction of New Housing at Willox Park.
7/
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7 CONTRACT AUTHORISATION REPORT – MEASURED TERM   25 - 29
CONTRACT FOR SERVICING AND MAINTENANCE OF 
MECHANICAL INSTALLATIONS AT WEST DUNBARTONSHIRE 
NON-HOUSING PROPERTIES
Submit report by the Chief Officer – Regulatory and Regeneration seeking the
approval of the Tendering Committee to conclude the award of the contract for
Measured Term Contract for Servicing and Maintenance of Mechanical
Installations at West Dunbartonshire Non-Housing Properties.
8 DELEGATED AUTHORITY TO APPROVE CONTRACT  31 - 43
AWARDS DURING SUMMER RECESS – ST ANDREWS WAY
– SUPPORT LIVING SERVICE FOR ADULTS WITH SEVERE,
ENDURING AND COMPLEX MENTAL HEALTH CHALLENGES
Submit report by the Chief Officer – Regulatory and Regeneration advising the
Tendering Committee of proposals to approve the award of the contract for the
St Andrews Way - supported living service for adults with severe, enduring and
complex mental health challenges, as detailed during the summer recess.  
_____________________________________________________________
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TENDERING COMMITTEE
At a Meeting of the Tendering Committee held in the ‘The Bridge’ Meeting Room,
Council Offices, 16 Church Street, Dumbarton on Wednesday, 15 November 2023
at 9.15 a.m.
Present: Councillors June McKay, Lawrence O’Neill*, Chris Pollock,
Hazel Sorrell, Clare Steel* and Sophie Traynor.
*Arrived later in the meeting.
Attending: Laura Adams, and Angus Cameron, Business Partners –
Strategic Procurement; Andrew Cameron, Section Leader, ICT;
and Scott Kelly, Committee Officer.
Apologies: Apologies for absence were intimated on behalf of Councillors
Karen Murray Conaghan and John Millar.
Councillor June McKay in the Chair
DECLARATIONS OF INTEREST
It was noted that there were no declarations of interest in any of the items of
business on the agenda.
Note: Councillor O’Neill entered the meeting at this point.
MINUTES OF PREVIOUS MEETING
The Minutes of Meeting of the Tendering Committee held on 11 October 2023 were
submitted and approved as a correct record.
OPEN FORUM
The Committee noted that no open forum questions had been submitted by
members of the public.
Item 3
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CONTRACT AUTHORISATION REPORT – PROVISION OF FUEL CARDS AND
ASSOCIATED SERVICES
A report was submitted by the Chief Officer – Regulatory and Regeneration seeking
approval to conclude the award of the contract for the Provision of Fuel Cards and
Associated Services.
Having heard Ms Adams, Business Partner – Strategic Procurement, in further
explanation and in answer to a Member’s question, the Committee agreed:-
(1) to authorise the Chief Officer – Regulatory and Regeneration to conclude, on
the Council, the award of the contract for the Provision of Fuel Cards and
Associated Services to UK Fuels Limited; and
(2) to note: (i) that the contract shall be for a period of two years with the option of
a two 12-month extensions and at a budget value of £615,640.50 inclusive of
VAT over two years and £1,231,281 inclusive of VAT should the contract be
extended; and (ii) that the estimated commencement date was 1 January
2024.
PROVISION OF REMOVALS, EXTERNAL ENVIRONMENTAL WORKS AND
NEEDLE SWEEP SERVICES
A report was submitted by the Chief Officer – Regulatory and Regeneration seeking
approval to conclude the award of the contract for the Provision of Removals,
External Environmental Works and Needle Sweep Services.
Having heard Ms Adams, Business Partner – Strategic Procurement, in further
explanation and in answer to Members’ questions, the Committee agreed:-
(1) to authorise the Chief Officer – Regulatory and Regeneration to conclude, on
behalf of the Council, the award of the contract for the Provision of Removals,
External Environmental Works and Needle Sweep Services to SPS
Doorguard Limited; and
(2) to note: (i) that the contract shall be for a period of four years at a value of
£935,923.20 inclusive of VAT; and (ii) that the estimated commencement date
was December 2023.
PROVISION OF MANAGED WIDE AREA NETWORK SERVICES (SWAN 2.0)
A report was submitted by the Chief Officer – Regulatory and Regeneration seeking
approval to conclude the award of the contract for the Provision of Managed Wide
Area Network Services (SWAN 2.0).
Following discussion and having heard Mr Cameron, Business Partner – Strategic
Procurement, in further explanation and in answer to a Member’s question, the
Committee agreed:-
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(1) to authorise the Chief Officer – Regulatory and Regeneration to conclude, on
behalf of the Council, the award of the contract for the Provision of Managed
Wide Area Network Services (SWAN 2.0) to British Telecommunications PLC;
(2) to note: (i) that the contract shall be for a period of six years at an initial value
of £2,127,654.66 inclusive of VAT; (ii) that included within the contract was
the option to place orders for any future Value Added Services up to an
additional value of £690,000 inclusive of VAT; and (iii) that for any orders that
would exceed £690,000 accumulatively, a report would be taken to a future
Committee meeting to seek approval; and
(3) to note that the estimated commencement date of the contract was December
2023.
Note: Councillor Steel entered the meeting during consideration of this item.
The meeting closed at 9.25 a.m.
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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Regulatory & Regeneration
Tendering Committee: 5 June 2024
___________________________________________________________________
Subject: Contract Authorisation Report – Maintenance of Fire, CCTV &
Intruder Alarms
1. Purpose
1.1 The purpose of this report is to seek the approval of the Tendering Committee
to conclude the award of the contract for Maintenance of Fire, CCTV & Intruder
Alarms.
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
Contract for Maintenance of Fire, CCTV & Intruder Alarms to ADT Fire &
Security plc.
b) Note that the contract shall be for a period of two years with the option of
a two years extension and at a value of £336,786 inclusive of VAT over
two years and £673,572 inclusive of VAT should the contract be
extended.. The estimated commencement date of the contract is 6 June
2024.
3. Background
3.1 West Dunbartonshire Council has a requirement to appoint a suitably
experienced contractor to carry out Maintenance of Fire, CCTV & Intruder
Alarms.
3.2 The overall budget for Maintenance of Fire, CCTV & Intruder Alarms was
approved at the West Dunbartonshire Council Committee on 1 March 2023.
The budget for this specific contract is allocated from the Central Repairs
Allocation which is a reoccurring budget.
3.3 This procurement exercise has been conducted in accordance with the
Council’s Standing Orders and Financial Regulations and the Public
Procurement Regulations. A Contract Strategy document was also approved
on 18 July 2023.
4. Main Issues
4.1 The Contract Strategy identified that the best route to market was an open
procedure to increase competition and allow the Council to fully and better
define the scope of services and requirements rather than using one of the
available frameworks.
Item 5
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4.2 A contract notice was published on the Public Contracts Scotland advertising
portal and the Find a Tender Service on 4 March 2024. Thirty-Three potential
bidders expressed an interest, with four bidders submitting a response by the
deadline on 11 April 2024.
4.3 The four tender submissions were evaluated by representatives from Asset
Management and Corporate Procurement Unit against pre-determined
selection criteria forming part of the published tender documents which
assessed competence, experience, and capacity. Four tender submissions
passed the selection criteria.
4.4 Four tender submissions were evaluated against a set of award criteria which
was based on Price / Quality ratio of 70% / 30%. The scores relative to the
award criteria of each tenderer are as follows:
Weighting ADT Fire and
Security plc
Churches Fire
Security Ltd
DMi Fire and
Security
Fortress
Security Ltd
Quality (30%)
Method Statement (4.2%) 4.2% 3.15% 3.15% 2.1%
Programme (3%) 1.5% 0.75% 2.25% 2.25%
Phasing of Works (1.8%) 1.35% 0.9% 1.35% 1.35%
Emergency
Response
(1.8%) 1.8% 0.9% 1.8% 1.35%
Escalation Process (1.2%) 0.9% 0.9% 0.9% 0.9%
Contract Service
Delivery Team –
Structure
(1.125%) 0.843% 0.843% 0.843% 0.562%
Contract Service
Delivery Team –
Skills
(6.375%) 6.375% 4.781% 6.375% 4.781%
Business Continuity
Arrangements &
Communication
(1.8%) 1.35% 1.35% 1.35% 1.35%
Service Continuity (1.2%) 0.9% 0.9% 0.9% 0.9%
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Phase Out Plan &
Exit Strategy
(3%) 3% 0% 3% 1.5%
Social Benefits (2.7%) 1.35% 2.7% 1.35% 2.7%
Sustainability (0.9%) 0.675% 0.675% 0.675% 0.675%
Fair Work First (0.9%) 0.675% 0.675% 0.675% 0.675%
Quality Sub-Total %: (30%) 24.918% 18.524% 24.618% 21.093% 
Price (70%)
Price (70%) £280,655 £484,757.20 £394,390.00 £402,957.96
Price Sub Total % (70%) 70% 40.526% 49.812% 48.753%
Total Score 100% 94.918% 59.052% 74.431% 69.846%
4.5 It is recommended that the contract is awarded to ADT Fire & Security plc, of
Leicester, who has provided the most economically advantageous tender.  The
contract shall be for a period of two years with the option of a two years
extension and at a value of £336,786 inclusive of VAT over two years and
£673,572 exclusive of VAT should the contract be extended. 
4.6 ADT Fire & Security plc has committed to paying all staff as a minimum the real
Living Wage (£11.44 per hour) and promotes Fair Working Practices across
their organisation. Further, ADT Fire & Security plc has committed to delivery of
the following social benefits as a direct result of delivery of this contract:
• Use of West Dunbartonshire based organisations for sub-contracting
opportunities;
• Facilitate quarterly work experience opportunities covering a range of
work based skills;
• Any other measurable and committed support for local small and medium
sized enterprises as part of this contract;
• Donation of goods to local food-share scheme;
• Provision of volunteers to support a local community project.
The social benefits will be discussed at the implementation meeting with ADT
Fire & Security plc and actions to take these forward will be agreed. 
5. People Implications
5.1 There are no people implications.
6. Financial and Procurement Implications
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6.1 Financial costs in respect of this Contract will be met from the approved Central
Repairs Allocation reoccuring budget  which sits within  Asset Management.
6.2 The figures in the recommendations have been provided as inclusive of VAT in
line with Scottish Government guidance. As the Council is able to recover VAT
it may be of interest to note that the prices referred to in Paragraph 2.1(b)
exclusive of VAT will be £280,655 over two years and £561,310 over four
years.
6.3 This procurement exercise was conducted in accordance with the agreed
Contract Strategy produced by the Corporate Procurement Unit in close
consultation with Asset Management officers and the provisions of Contract
Standing Orders, the Financial Regulations and Public Procurement
Regulations.
7. Risk Analysis
7.1 ADT Fire & Security plc has no known links to Serious and Organised Crime
which would have significant political and reputational ramifications for the
Council.
8. Equalities Impact Assessment (EIA)
8.1 An equalities screening was undertaken which determined a full equalities
impact assessment was not required.
9. Consultation
9.1 Asset Management, Finance Services and Legal Services have been consulted
on the contents of this report.
10. Strategic Assessment
12.1 The Maintenance of Fire, CCTV & Intruder Alarms will contribute to the delivery
of the Council's strategic priorities:
• Our communities are resilient and thriving;
• Our environment promotes a greener future;
• Our economy is strong and flourishing
Name:  Alan Douglas
Designation:  Chief Officer – Regulatory & Regeneration
Date: 
Person to Contact: Michelle McKenzie, Senior Procurement Officer,
Corporate Procurement Unit 
Telephone 01389 737484  
Email: michelle.mckenzie@west-dunbarton.gov.uk
Background Papers: Contract Strategy
EIA Screening
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Wards Affected: All

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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Regulatory & Regeneration
Tendering Committee: 5 June 2024
___________________________________________________________________
Subject: Contract Authorisation Report – Construction of New Housing
at Willox Park
1. Purpose1.1 The purpose of this report is to seek the approval of the Tendering Committee
to conclude the award of the contract for Construction of New Housing at
Willox Park.
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
Contract for Construction of New Housing at Willox Park to McTaggart
Construction Limited.
b) Note that the contract shall be for a period of four years however, the
contract shall end on completion of the defects period, which may be
before or after the four year term and at a value of £4,925,850.77
exclusive of VAT over four years. The estimated commencement date of
the contract is August 2024.
3. Background
3.1 West Dunbartonshire Council require to appoint a suitable contractor for the
construction of 17 properties at Willox Park Dumbarton.
3.2 The overall budget for Construction of New Housing at Willox Park was
approved at the Housing and Communities Committee on 24 August 2022. The
period of budget was for four years. The budget for this specific contract is
Housing Revenue. 
3.3 This procurement exercise has been conducted in accordance with the
Council’s Standing Orders and Financial Regulations and the Public
Procurement Regulations. A Contract Strategy document was also approved
on 22 November 2023.
Item 6
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4. Main Issues
4.1 The Contract Strategy identified that the best route to market would be a mini
competition from the Scottish Procurement Alliance Framework Agreement
New Build Housing Construction (H2) Workstream 1 (10-30 units) as it should
increase competition due to there being 10 potential bidders who can tender for
the requirement. The Scotland Excel Framework Agreement New Build
Residential Construction was disregarded due to project timescales and a
delay with the new generation of the framework going live.
4.2 The technical evaluations from the original Scottish Procurement Alliance
Framework Agreement New Build Housing Construction (H2) Workstream 1
(10-30 units) were taken forward. The scores relative to the award criteria are
as follows:
Weighting CCG
(Scotland) Ltd
McTaggart
Construction
Limited
The JR Group
Quality (80%)
Quality Sub-Total %: (80%) 61.58% 66.30% 57.51%
Price (20%)
Price Sub Total £ - £4,669,016.27 £4,925,850.77 £4,267,955.08
Price Sub Total % (20%) 18.282% 17.328% 20%
Total Score 100% 79.862% 83.628% 77.51%
4.3 It is recommended that the contract is awarded to McTaggart Construction
Limited, of North Ayrshire, who has provided the most economically
advantageous tender. The contract shall be for a period of four years however,
the contract shall end on completion of the defects period, which may be before
or after the four-year term and at a value of £4,925,850.77 exclusive of VAT
over four years. The value of the contract is below the value approved by the
Housing and Communities Committee.
4.4 McTaggart Construction Limited has committed to paying all staff as a
minimum the real Living Wage (£11.44 per hour) and promotes Fair Working
Practices across their organisation. Further, McTaggart Construction Limited
has committed to delivery of the following social benefits as a direct result of
delivery of this contract:
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• Recruitment of two members of staff from within the West Dunbartonshire
geographical area.
• Deliver two quarterly workshops, covering career skills, mock interviews
etc., within a school or community learning environment.
• Facilitate five quarterly work experience opportunities covering a range of
work based skills.
• Donation of labour to support a local community project.
• Support Climate Hero's initiative in partnership with Developing the Young
Workforce- West Region and Education.
• Any other measurable and committed support for local small and medium
sized enterprises as part of this contract.
• Attend employment fair to encourage local employment with West
Dunbartonshire.
• Deliver certified training to a Working4U client cohort.
The social benefits will be discussed at the implementation meeting with
McTaggart Construction Limited and actions to take this forward will be agreed.
5. People Implications
5.1 There are no people implications.
6. Financial and Procurement Implications
6.1 Financial costs in respect of this Contract will be met from the approved
Housing Capital budget of Housing and Employability.
6.2 This procurement exercise was conducted in accordance with the agreed
Contract Strategy produced by the Corporate Procurement Unit in close
consultation with Housing and Employability officers and the provisions of
Contract Standing Orders, the Financial Regulations and Public Procurement
Regulations.
7. Risk Analysis
7.1 McTaggart Construction Limited has no known links to Serious and Organised
Crime which would have significant political and reputational ramifications for
the Council.
7.2 Should the Tendering Committee decide not to proceed as recommended then
this will delay the project, may have financial implications and reputational
ramifications.
8. Equalities Impact Assessment (EIA)
8.1 An equalities screening was undertaken for this project to determine if there is
an equalities impact and a full EIA was carried out.
9. Consultation
9.1 Housing and Employability, Finance Services and Legal Services have been
consulted on the contents of this report.
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10. Strategic Assessment
The Construction of New Housing at Willox Park will contribute to the delivery
of the Council's strategic priorities:
• Our communities are resilient and thriving.
• Our environment promotes a greener future.
• Our economy is strong and flourishing.
Name:  Alan Douglas
Designation:  Chief Officer – Regulatory & Regeneration
Date: 
Person to Contact: Ellie Street 
Procurement Officer
Ellie.Street@west-dunbarton.gov.uk
Background Papers: Contract Strategy
Appendices: EIA Assessment
Wards Affected: Ward 3
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AssessmentNo 611 Owner edorrian2
Resource
Regeneration,
Environment
and Growth
Service/Establishment Housing and Employment
First Name Surname Job title
Head Officer Jamie Dockery Senior Housing Development Officer
(include job titles/organisation)
Members Jamie Dockery, Senior Housing Development Officer Emily Dorrian, Senior Housing
Development Officer Ric Rea, Performance and Strategy Officer
(Please note: the word 'policy' is used as shorthand for stategy policy function or
financial decision)
Policy Title SHIP 2023-2028 (Strategic Housing Investment Plan)
The aim, objective,purpose and intended out come of policy
The Strategic Housing Investment Plan (SHIP) 2023 – 2028 sets out the funding
priorities for affordable housing in West Dunbartonshire for the next five years as
outlined in the West Dunbartonshire More Homes Better Homes Local Housing
Strategy 2022-2027. The SHIP is an operational document rather than a strategic
one.
Service/Partners/Stakeholders/service users involved in the development
and/or implementation of policy.
The SHIP sits within the Local Housing Strategy and has been underpinned by the
Council’s commitment to promoting and sustaining equality and inclusion, and
equality and diversity principles.
Does the proposals involve the procurement of any goods or
services? Yes
If yes please confirm that you have contacted our procurement
services to discuss your requirements. No
SCREENING
You must indicate if there is any relevance to the four areas
Duty to eliminate discrimination (E), advance equal
opportunities (A) or foster good relations (F) Yes
Relevance to Human Rights (HR) Yes
Relevance to Health Impacts (H) Yes
Relevance to Social Economic Impacts (SE) Yes
Who will be affected by this policy?
The Strategic Housing Investment Plan may affect the whole population of West Dunbartonshire.
Who will be/has been involved in the consultation process?
West Dunbartonshire Equality Forum was consulted and fed into the final text of the Local Housing
Strategy which underpins the Empty Homes Strategy. The Housing Development team provides
regular SHIP updates at the Strategic Housing Providers Forum, the More Homes Board and the
WDTRO.
Please outline any particular need/barriers which equality groups may have in relation to
this policy list evidence you are using to support this and whether there is any negative
impact on particular groups.
Needs Evidence Impact
Age The SHIP seeks to
support people of all
West
Dunbartonshire has
Ensure that new
home delivery
Item 6
Appendix 1
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ages access
appropriate housing.
We know that
households with
children and older
people are more
likely to experience
poverty meanwhile
young adults are
more likely to
experience
homelessness.
a higher than
average share of
older people and
child poverty rates
are an area of focus
and concern.
achieves a balance
across the age and
needs spectrum. Our
current SHIP places
an emphasis on
larger family homes
to target this
identified housing
need. We also
continue to develop
options for older
people.
Cross Cutting
The SHIP has a
positive cross
cutting effect across
the equality
assessment criteria.
The SHIP represents
an opportunity to
deliver quality new
homes for the
spectrum of needs
across West
Dunbartonshire and
provide wider social
and economic
benefits.
The development of
new homes can help
improve supply of
home and in doing
so improve access to
housing and in doing
so seeks to address
the impact of
inequality and
discrimination on
persons regardless
of gender, sexual
orientation, race,
religion/belief age
their social or
economic status or
whether they are
transgender.
Disability
Those affected by a
disability may not be
able to occupy the
home if it does not
meet their needs. A
recent study counted
that 32% of adults
had a limiting
physical and
mentally limiting
disability (SHS,
2017).
This is evidenced in
high demand for
accessible housing
high and exceeds
current supply.
Ensure that new
homes meet the
highest accessibility
standards. The
current SHIP places
an emphasis on
town centre
locations and 20
minute
neighbourhoods,
acknowledging that
good access to
amenities is
important for
everyone but
particularly for
those with
disabilities.
Social & Economic
Impact
It is recognised that
new housing
development is an
important economic
driver in any local
It is estimated for
every 10,000 new
homes built
generates
£443million capital
Ensure that new
development
maximise their
impact on their local
communities
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economy. At last
measurement 27%
of households in
WDC experienced
fuel poverty but
these statistics were
before recent price
increases.
spend, £1,9b
additional output,
38,400 jobs and
£94million in taxes
(SFHA 2020).
including through
community benefits,
such as local
employment and
apprenticeships.
New homes must be
energy efficient and
in doing so will have
lower fuel bills and
this is important for
supporting
households to utilize
their household
budgets effectively.
Sex
Limited available
statistics in West
Dunbartonshire.
Women make up
90% of lone parents,
and 45% of lone
parents are income
deprived.
Through the LHS is
was identified that
WDC is likely to have
gaps with equality
monitoring and
work is underway to
improve equalities
monitoring
The development of
new homes can help
improve access to
housing and in doing
so seeks to address
the impact of
inequality and
discrimination.
Gender Reassign
Limited available
statistics in West
Dunbartonshire.
Transgender people
are victim to higher
than average levels
of abuse, both in
domestic
relationships and in
public and thus may
need particular
housing support
(Scottish
Government, 2013).
Through the LHS is
was identified that
WDC is likely to have
gaps with equality
monitoring and
work is underway to
improve equalities
monitoring
The development of
new homes can help
improve access to
housing and in doing
so seeks to address
the impact of
inequality and
discrimination on
persons regardless
of gender, sexual
orientation, race,
religion/belief age
their social or
economic status or
whether they are
transgender.
Health
West
Dunbartonshire has
been identified as an
area of high
deprivation and
poor health issues.
Through the LHS is
was identified that
WDC is likely to have
gaps with equality
monitoring and
work is underway to
improve equalities
monitoring
The development of
new homes can help
address needs
identified in respect
of specialist housing.
The SHIP requires
that each project
supported by the
programme contains
at least 10%
specialist housing,
the nature of the
specialist housing to
be agreed in
consultation with
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the West
Dunbartonshire
HSCP.
Human Rights
The Human Rights
Act recognises the
right to have
people's housing
needs met.
The SHIP supports
the aims of the
Human Rights Act
1988 in respect of
access to homes.
The SHIP identifies
opportunities for the
development of new
homes which can
improve access to
homes.
Marriage & Civil
Partnership
Some needs will
cross cut with sex
and sexual
orientation Limited
available statistics in
West
Dunbartonshire.
Through the LHS is
was identified that
WDC is likely to have
gaps with equality
monitoring and
work is underway to
improve equalities
monitoring
The development of
new homes can help
improve access to
housing and in doing
so seeks to address
the impact of
inequality and
discrimination on
persons regardless
of gender, sexual
orientation, race,
religion/belief age
their social or
economic status or
relationship status.
Pregnancy &
Maternity
Limited available
statistics in West
Dunbartonshire.
Through the LHS is
was identified that
WDC is likely to have
gaps with equality
monitoring and
work is underway to
improve equalities
monitoring
The development of
new homes can help
improve access to
housing and in doing
so seeks to address
the impact of
inequality and
discrimination. New
homes will provide
appropriate storage
for prams and easier
access. The ongoing
development family
sized homes helps to
assist people who
have recently had
children access
appropriate
housing,.
Race
The Council needs to
take into account,
potential different
housing needs of
come ethnic groups,
for example Gypsy
Travellers.
Through the LHS is
was identified that
WDC is likely to have
gaps with equality
monitoring and
work is underway to
improve equalities
monitoring
There is an
understanding that
some of our ethnic
minority groups
have particular
housing needs and
this is something we
are building upon in
the SHIP and
through the LHS.
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Religion and Belief
'Race' and religion
and belief are not
the same however
there is some cross
cutting due to
concentration of
some groups in
some religions. 50%
of people report
having no religion
but for those having
a religion can be a
source of
harassment and
discrimination,
particularly for
those who belong to
non-Christian
religions. (SHS
2018).
Through the LHS is
was identified that
WDC is likely to have
gaps with equality
monitoring and
work is underway to
improve equalities
monitoring
The development of
new homes can help
improve access to
housing and in doing
so seeks to address
the impact of
inequality and
discrimination.
Sexual Orientation
Limited available
statistics in West
Dunbartonshire. 1/4
of those who identify
as Lesbian, Bi-
sexual, gay or other
reported being
discriminated in the
past 12 months,
compared to
8%heterosexual
people (SHS, 2018).
Through the LHS is
was identified that
WDC is likely to have
gaps with equality
monitoring and
work is underway to
improve equalities
monitoring
The development of
new homes can help
improve access to
housing and in doing
so seeks to address
the impact of
inequality and
discrimination.
Actions
Policy has a negative impact on an equality group,but is still to be implemented, please
provide justification for this.
The SHIP does not have a negative impact on an equality group.
Will the impact of the policy be monitored and reported on an ongoing bases?
The SHIP will be renewed every year and the LHS every 5 years, with an annual review. We are
committed to improving equality monitoring and using this data to improve and quality ensure our
service design and delivery. The SHIP delivery will be subject to ongoing monitoring through the
More Homes Board and Strategic Housing Providers Forum.
Q7 What is you recommendation for this policy?
Intoduce
Please provide a meaningful summary of how you have reached the recommendation
The SHIP represents West Dunbartonshire Council’s five year plan for the delivery of affordable
housing across the council area. The development of new homes can help improve access to housing
and in doing so seeks to address the impact of inequality and discrimination on persons regardless
of gender, sexual orientation, race, religion/belief age their social or economic status or whether
they are transgender. In particular, our design standard and requirement for at least 10% of homes
to be suitable for residents in wheelchair represents a particular opportunity to ensure that our
homes will benefit our tenants and communities. The annual update provides an opportunity to
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ensure that our ambitions reflect latest best practice and confirm that there will be an overall
benefit to residents of West Dunbartonshire and the local economy. The implementation of the SHIP
supports the Council’s key strategic priorities, and we will carefully continue to monitor its impact.
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WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Regulatory & Regeneration
Tendering Committee: 5 June 2024
___________________________________________________________________
Subject: Contract Authorisation Report – Measured Term Contract for
Servicing and Maintenance of Mechanical Installations at West
Dunbartonshire Non-Housing Properties
1. Purpose
1.1 The purpose of this report is to seek the approval of the Tendering Committee
to conclude the award of the contract for Measured Term Contract for Servicing
and Maintenance of Mechanical Installations at West Dunbartonshire Non-
Housing Properties.
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of West Dunbartonshire Council (the Council), the award of the
Contract for Measured Term Contract for Servicing and Maintenance of
Mechanical Installations at West Dunbartonshire Non-Housing Properties
to Valley Group.
b) Agree that the contract shall be for a period of two years with the option of
a two x 12-month extension and at a value of £176,343 inclusive of VAT
and £146,952.50 exclusive of VAT over two years and £352,686 inclusive
of VAT and £293,905 exclusive of VAT should the contract be extended.
The estimated commencement date of the contract is July 2024.
3. Background
3.1 West Dunbartonshire Council (the Council) has an ongoing statutory
requirement to maintain and service all non-housing mechanical installations to
ensure that they are safe meet current legislative requirements.
3.2 The overall budget for Measured Term Contract for Servicing and Maintenance
of Mechanical Installations at West Dunbartonshire Non-Housing Properties
was approved at The Council Meeting on 1 March 2023.  The period of budget
was for four years. The budget for this specific contract which is allocated from
the Central Repairs Allocation which is a reoccurring budget. 
3.3 This procurement exercise has been conducted in accordance with the
Council’s Standing Orders and Financial Regulations and the Public
Procurement Regulations.  A Contract Strategy document was also approved
on 26 June 2023.
Item 7
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4. Main Issues
4.1 It was recommended that the Council carry out an Open Tender for this
requirement. This approach would allow for the utilisation of a wider supplier
base allowing for a more competitive tender. It would also allow the Council to
define the scope of works and requirements fully and better than if it was to
utilise one of the above framework options.
4.2 A contract notice was published on the Public Contracts Scotland advertising
portal and the Find a Tender Service on 15 March 2024. 15 potential bidders
expressed an interest, with three bidders submitting a response by the deadline
on 16 April 2024.
4.3 The three tender submissions were evaluated by representatives from Asset
Management, and Corporate Procurement Unit.   against pre-determined
selection criteria forming part of the published tender documents which
assessed competence, experience, and capacity. Three tender submissions
passed the selection criteria.
4.4 The tender submissions were evaluated against a set of award criteria which
was based on Price / Quality ratio of 60% / 40%. 
The scores relative to the
award criteria of each tenderer are as follows:
Weighting Dalkia
Operations
Ltd
Skanska
Construction
UK Limited
Valley Group
Quality (40%)
Method Statement (5.6%) 4.2% 4.2% 4.2%
Programme (4%) 3% 4% 3%
Phasing of Works (2.4%) 2.4% 2.4% 1.2%
Emergency
Response
(2.4%) 1.8% 2.4% 1.8%
Escalation Process (1.6%) 1.2% 1.2% 0.8%
Contract Service –
Delivery Team
Structure 
(1.2%) 0.6% 1.2% 0.9%
Contract Service –
Delivery Team Skills
(6.8%) 3.4% 5.1% 5.1%
Business Continuity
Arrangements & 
Communication
(2.4%) 1.8% 2.4% 1.8%
Service Continuity (1.6%) 1.2% 1.6% 1.2%
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Phase Out Plan &
Exit Strategy
(4%) 3% 4% 2%
Social Benefits (4%) 4% 2% 4%
Sustainability
Measures in Place
(2%) 1.5% 2% 1%
Commitment to Fair
Work First
(2%) 1.5% 2% 1.5%
Quality Sub-Total %: (40%) 29.6% 34.5% 28.5%
Price (60%)
Price Sub Total £ - £263,546.02 £196,569.82 £146,952.50
Price Sub Total % (60%) 33.46% 44.86% 60%
Total Score 100% 63.06% 79.36% 88.5%
4.5 It is recommended that the contract is awarded to Valley Group, of Glasgow
who has provided the most economically advantageous tender.  The contract
shall be for a period of two years with the option of a two x 12-month extension
and at a value of £176,343 inclusive of VAT over two years and £146,952.50
exclusive of VAT over two years. The value of the contract shall be £352,686
inclusive of VAT and £293,905 exclusive of VAT should the contract be
extended. 
4.6 Valley Group has committed to paying all staff as a minimum the real Living
Wage (£11.44 per hour) and promotes Fair Working Practices across their
organisation. Further, Valley Group has committed to delivery of the following
social benefits as a direct result of delivery of this contract:
• Recruitment a member of staff from within the West Dunbartonshire
geographical area.
• Use of West Dunbartonshire based organisations for sub-contracting
opportunities.
• Deliver quarterly workshops, covering career skills, mock interviews etc.,
within a school or community learning environment.
• Facilitate quarterly work experience opportunities covering a range of
work-based skills.
• Donation of goods to local food-share scheme.
The social benefits will be discussed at the implementation meeting with Valley
Group and actions to take these forwards will be agreed. 
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5. People Implications
5.1 Tupe applies as this will be a contractor-to-contractor transfer however, there
will be no people implications.
6. Financial and Procurement Implications
6.1 Financial costs in respect of this Contract will be met from the approved Central
Repairs Allocation reoccurring budget which sits within Asset Management.
6.2 The figures in the recommendations have been provided as inclusive of VAT in
line with Scottish Government guidance. As the Council is able to recover VAT
it may be of interest to note that the prices referred to in Paragraph 2.1(b)
exclusive of VAT will be £293,905 over four years.
6.3 This procurement exercise was conducted in accordance with the agreed
Contract Strategy produced by the Corporate Procurement Unit in close
consultation with Asset Management officers and the provisions of Contract
Standing Orders, the Financial Regulations and Public Procurement
Regulations.
7. Risk Analysis
7.1 Valley Group has no known links to Serious and Organised Crime which would
have significant political and reputational ramifications for the Council.
7.2 Should the Tendering Committee decide not to proceed as recommended then
this will delay the project, may have financial implications and reputational
ramifications and impact on delivery of statutory compliance requirements.
8. Equalities Impact Assessment (EIA)
8.1 An equalities screening was undertaken for this report to determine if there is
an equalities impact. The results where:
• There is no equalities impact.
9. Consultation
9.1 Asset Management, Finance Services and Legal Services have been consulted
on the contents of this report.
10. Strategic Assessment
12.1 The Measured Term Contract for Servicing and Maintenance of Mechanical
Installations at West Dunbartonshire Non-Housing Properties will contribute to
the delivery of the Council's strategic priorities:
• Our communities are resilient and thriving.
• Our environment promotes a greener future.
• Our economy is strong and flourishing.
Name:  Alan Douglas
Designation:  Chief Officer – Regulatory & Regeneration
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Date: 23 May 2024
Person to Contact:
Appendices:
Background Papers:
Procurement Officer
Ellie Street
Ellie.Street@west-dunbarton.gov.uk
N/A
Contract Strategy
EIA Screening
Wards Affected:  All
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Page 31

WEST DUNBARTONSHIRE COUNCIL
Report by Chief Officer – Regulatory & Regeneration
Tendering Committee: 5 June 2024
___________________________________________________________________
Subject: Delegated Authority to Approve Contract Awards during Summer
Recess – St Andrews Way - supported living service for adults
with severe, enduring and complex mental health challenges
1. Purpose
1.1 The purpose of this report is to advise the Tendering Committee of proposals to
approve the award of the contract for the St Andrews Way - supported living
service for adults with severe, enduring and complex mental health challenges,
as detailed during the summer recess.
2. Recommendations
2.1 It is recommended that the Tendering Committee:
a) Grants delegated authority to the Chief Officer – Health and Social Care
Partnership, to approve the award of the contract for St Andrews Way -
supported living service for adults with severe, enduring and complex
mental health challenges during the summer recess; and
b) Authorise the Chief Officer - Regulatory and Regeneration to conclude on
behalf of the Council, the award of the contract for the St Andrews Way –
supported living service for adults with severe , enduring and complex
mental health challenges; and
c) Notes that a report detailing the outcome will be submitted to the next
appropriate Tendering Committee for noting.
3. Background
3.1 The West Dunbartonshire Health and Social Care Partnerships Community
Mental Health Team is looking to provide a step down model of care to support
individuals with severe, enduring and complex mental health challenges in a
supported living environment. 
3.2 St. Andrews Way is a new build property situated in Clydebank, the West
Dunbartonshire Health and Social Care’s expectation is that the Provider would
enter into a lease with the Council under bespoke terms.
3.3 The Provider will support up to 5 adults aged between 18-65 years old at any
one time who have been identified by the HSCP as requiring at least 25 hours
of support per week.
3.4 The West Dunbartonshire Health and Social Care Partnership has identified a
number of individuals who require a step down model of care and support in
order to support individuals to maximise their independence. These individuals
Item 8
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will likely be from long term care settings such as hospital, residential care and
other long term care settings that no longer meet their needs.
3.5 St Andrews Way will be a supported living environment which will use a
rehabilitation model to provide care and support for individuals for a period of
up to 24 months. During this period the Provider will support the individual to
move on to and sustain their own tenancy on a long term basis by providing
outreach services. 
3.6 The procurement exercise for the St Andrews Way - supported living service for
adults with severe, enduring and complex mental health challenges is being
conducted in accordance with Public Procurement Regulations, the Council’s
Standing Orders and Financial Regulations. A Contract Strategy document was
also approved on 10 May 2024.
4. Main Issues
4.1 As there are no Framework Agreements or Dynamic Purchasing Systems
available for this requirement, an open tender will be carried out.
4.2 An open tender allows the Council to ensure that the Council meets the needs
of our service users whilst allowing the West Dunbartonshire Health and Social
Care Partnership to build a collaborative relationship during the term of this
contract.  
4.3 An open tender was published on 14 May 2024 with a closing date of 17 June
2024.  The submissions will be evaluated by the West Dunbartonshire Health
and Social Care Partnership and the Corporate Procurement Unit against a set
of award criteria which is based on Commercial / Quality ratio of 5% / 95%.  
4.4 The report detailing the outcome that shall be submitted to the next appropriate
Tendering Committee, will also detail:
• The Provider;
• Contract Value (Pre Extension);
• Contract Value (Including Extension);
• Commitment to the real Living Wage;
5. People Implications
5.1 There are no people implications.
6. Financial and Procurement Implications
6.1 Financial costs in respect of these contracts will be met from the approved
budget of Resources.
6.2 The procurement exercise will be conducted in accordance with the agreed
Contract Strategy produced by the Corporate Procurement Unit in close
consultation with the West Dunbartonshire Health and Social Care Partnership
and the provisions of Contract Standing Orders, the Financial Regulations and
Public Procurement Regulations.
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7. Risk Analysis
7.1 The implications of holding these contract awards until the Tendering
Committee reconvenes could lead the Council to significant financial
implications and reputational ramifications.
7.2 The Corporate Procurement Unit will ensure that the successful provider has
no known links to Serious and Organised Crime which would have significant
political and reputational ramifications for the Council.
7.3 Should the Tendering Committee decide not to proceed as recommended then
this will delay the provision of St Andrews Way - supported living service for
adults with severe, enduring and complex mental health challenges which may
have financial implications and reputational ramifications.
8. Equalities Impact Assessment (EIA)
8.1 An equalities screening was undertaken for this project to determine if there is
an Equalities Impact and a full EIA was carried out. 
9. Consultation
9.1 The West Dunbartonshire Health and Social Care Partnership, Finance
Services and Legal Services have been consulted on the contents of this
report. 
10. Strategic Assessment
10.1 St Andrews Way - supported living service for adults with severe, enduring and
complex mental health challenges will contribute to the delivery of the Council's
strategic priorities.
Name:  Beth Culshaw 
Designation:  Chief Officer – Health and Social Care Partnership
Person to Contact: Jennifer Darkins, Procurement Officer, Corporate
Procurement Unit
Email: jennifer.darkins@west-dunbarton.gov.uk
Appendices: EIA Assessment 
Background Papers: Contract Strategy
Wards Affected: All Council Wards.
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AssessmentNo 993 Owner rickeera.kaur
Resource HSCP Service/Establishment Joint
First
Name Surname Job title
Head Officer Rickeera Kaur Contracts &Commissioning Officer
(include job titles/organisation)
Members
Neil Mckechnie : Contracts, Commissioning &Quality Manager : West
dunbartonshire HSCP Sylvia Chatfield : Head of Mental Health, Learning
Disability &Addictions Services : West dunbartonshire HSCP Anne Kane :
Integrated Operations Manager - Mental Health Services : West
Dunbartonshire HSCP
(Please note: the word 'policy' is used as shorthand for stategy policy
function or financial decision)
Policy Title Supported Living Provision - Mental Health Support Services
The aim, objective,purpose and intended out come of policy
A new service is being commissioned and procured to support people in WD
with severe and enduring and complex mental health issues, providing
accommodation and support for up to 24 months, whilst planning for future
tenancy needs and sustainment. The overarching aim is to support people
with vulnerable health and wellbeing to live as independently as able in the
community, and to reduce the adversity and trauma of mental ill health.
Outcomes are identified as: - Promotion of wellbeing as being paramount. -
Adults increase their ability to self-care. - A holistic approach (including
mental, physical, social, emotional needs) is taken in relation to the
individuals outcomes based care plan. - Mental health is monitored in
conjunction with the Community Mental Health Team (CMHT). - Adults have
increased levels of confidence and independent living skills. - Adults are
supported to move towards to their own tenancy with or without ongoing
support. - Adults are supported to engage with local supports and
community activities to help build resilience and secure sustainable support
networks. - Adults will be supported with interactions with the benefits
agency, adult education and employability. - Crisis support will be provided
as required to avoid hospital admission (or re-admission) where
appropriate - A culture of strengths based approaches and recovery focus is
embedded.
Service/Partners/Stakeholders/service users involved in the
development and/or implementation of policy.
WD HSCP Mental Health Services, including multi-disciplinary professional
team Provider - to be contracted through procurement processes People
with lived experience will be consulted on service design and planning.
Does the proposals involve the procurement of any
goods or services? Yes
If yes please confirm that you have contacted our
procurement services to discuss your requirements. Yes
SCREENING
You must indicate if there is any relevance to the four areas
Duty to eliminate discrimination (E), advance equal
opportunities (A) or foster good relations (F) Yes
Item 8
Appendix 1
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Relevance to Human Rights (HR) Yes
Relevance to Health Impacts (H) Yes
Relevance to Social Economic Impacts (SE) Yes
Who will be affected by this policy?
Individuals who will be living within the service, or who may wish to access the service Their
families, carers, social networks The Provider's workforce Health and social care
professionals working with those individuals The community local to the proposed service.
Who will be/has been involved in the consultation process?
People who have lived experience of ill mental health/ people who may use the service The
Provider - yet to be identified through procurement processes Mental health and LD services
- West Dunbartonshire HSCP Commissioning services - West Dunbartonshire HSCP.
Please outline any particular need/barriers which equality groups may have in
relation to this policy list evidence you are using to support this and whether there is
any negative impact on particular groups.
 
Needs Evidence Impact
Age
The service will
support people aged
18 -65. This is in line
with national
guidance, as best
practice for
supporting people
within the services
that best meet their
needs - services to
support children and
older adults should
be specialist and
separate.
Scot Gov 2023 -
Mental health and
wellbeing strategy
Scot Gov 2017 -
Mental Health
Strategy 2017-2027
Scot Gov - The
Promise
Positive - allows for
specialist services to
function to best
meet individual
needs
Cross Cutting
There are several
cross cutting issues,
given ill mental
health can affect any
person. Therefore
the above issues
should not be
considered in
isolation, but rather
an ongoing, dynamic
assessment of each
tenant's needs will
be required from the
Provider, alongside a
wider assessment of
the service
development and
needs.
NA NA
Disability
The service will
support people will
severe and enduring
mental health issues,
Scot Gov 2019 -
Scotland's
Wellbeing: national
outcomes for
Positive - if the
service is
functioning as
required, it will
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with a focus on
recovery within the
community, and
learning to live
healthy lives as
independently as
possible. The
building that houses
the service will have
accessible
bedrooms/
bathrooms/
communal spaces
available and staff
trained to
understand the
needs of any
resident with
disability, including
risk assessments
such as fire safety
and evacuation
needs. The service
will aim to recognise
and support the
rights of residents,
through expert
knowledge of the
rights based issues,
particular to mental
health and
wellbeing, tackling
stigma .
disabled people WD
HSCP Strategic Plan
2023 - 2026 Public
Health Scotland’s
strategic plan – A
Scotland Where
Everybody Thrives
promote the rights
and needs of people
with disabilities.
Social & Economic
Impact
Some "societal
conditions" put
some groups at
greater risk of poor
mental health than
others. These
conditions are
commonly known as
'social determinants'
and include
traumatic and
adverse experiences
such as poverty,
discrimination,
loneliness,
unemployment, lack
of adequate housing,
and lack of social
and cultural
opportunities. There
The Poverty Alliance
2022 - Tackling
poverty for good
mental health Scot
Gov 2023 - Mental
health and wellbeing
strategy
Positive - the service
focuses on tenancy
sustainment and
maintaining
independence in the
community -
therefore will have a
focus on
empowering people
to maximise their
income, manage
finances and
understand financial
decision making as
best possible. The
service will also
assess and highlight
barriers to people
accessing financial
support or income
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are direct
correlations
between poverty,
adversity, trauma
and poor mental
health. Therefore the
service must have a
robust
understanding of
how to alleviate
poverty, support
income
maximisation and
access to sustainable
income, for each
tenant. Financial
assessment for each
individual will be a
key part of planning
housing support and
tenancy
sustainment.
and can advocate for
the individual as
required.
Sex
As a Provider
specialist in mental
health support, the
service should
understand and
accommodate the
differing needs of
people using their
service. The
provider should
demonstrate core
values in anti
oppressive practice,
knowledge of gender
based violence
issues in WD and in
promoting
empowered
communities. The
service will operate
from a trauma
informed
perspective and
therefore
understand that
women are more
likely than men to
have experienced:
enduring poverty
GBV sexual violence
caring roles and
Mental wellbeing is
lower in West
Dunbartonshire than
in both the NHSGGC
area and Scotland as
a whole, with
women reporting
poorer mental
wellbeing than men
(WD HSCP Strategic
Plan 23-26)
Positive: the service
should be attuned to
individual's needs,
informed about local
need and able to be
responsive to this.
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duties that will
impact on their
mental health and
wellbeing. The
service should
recognise that
women using the
service may
continue to
experience such
adversities and need
support to manage
these. Similarly, the
service must
recognise local need
and reflect that WD
has higher than the
national average
numbers of men
ending their own
lives. The service
will require this
specialist knowledge
and ability to
anaylse data in order
to build nuanced and
specific risk
assessments and
aims and outcomes.
Gender Reassign
The service will
meet the needs of
any person who
meets the criteria
and is assessed as in
need of this level of
support, by
professionals with
the MH service in
WD HSCP. People
from the LGBTQI+
community are more
likely to have ill
mental health,
however this service
will be allocated on
the basis of need,
particularly to
support people to
live in the
community, and will
make full
assessment of each
individual's needs.
LGBT+ health
inequalities persist
in Scotland: BMJ:
2022, shows
inequity in access to
services persists.
Positive - the service
will provide support
for mental health
and wellbeing, and
rights based
support, to any
tenant.
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The service should
undertake equalities
monitoring to
ensure that the
support offered
within is reflective of
the wider needs of
the community, to
assess whether it is
accessible.
Health
The service aims to
support people to
manage and alleviate
health issues.
Therefore the
service must operate
from a foundation of
understanding local
health issues, health
inequalities and
individual need.
Poor mental health
is correlated with
poor physical health
and wellbeing
outcomes and
therefore both are a
priority for this
service, including
supporting access
and uptake of
universal services.
Scot Gov 2018 -
Mental Health in
Scotland: Improving
the Physical Health
and Well Being of
those Experiencing
Mental Illness
Positive - the service
will provide a
stepping stone to
people managing
their own tenancies -
allowing them time
and support to focus
on sustaining their
health and
wellbeing.
Human Rights
There are numerous
relevant human
rights issues, for an
adult experiencing ill
mental health, or for
any adult receiving
or in need of
intensive support
from public services,
or accessing public
housing services.
Therefore the
Provider must have
extensive knowledge
and expertise in
rights based
practice, be active in
the mental health
support/ research/
development sector
and show clear
GOOD PRACTICE
GUIDE MAY 2017
Human Rights in
Mental Health
Services, Mental
Welfare
Commission. West
Dunbartonshire
Health and Social
Care Partnership
Participation and
Engagement
Strategy 2020 - 2023
Positive - if the
systems and
processes in place
consider and
account for
participation with
community forums/
people who use
services/ people
with lived
experience.
Negative: if this is
not embedded
throughout. Positive:
the service brings
another organisation
to multi agency care
plans, whose focus
should be on
empowerment and
upholding rights of
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evidence of how
their organisation
will demonstrate
commitment rights
based work. It is
expected that
tenant's living in the
service will have
access to advocacy
support, formal or
informal, as they
wish.
their tenants.
Marriage & Civil
Partnership
Accommodation
through the service
will be provided
only on a single
occupancy basis.
This is due to the
needs of group living
and the likely needs
of people accessing
the service, for
whom a scoping
exercise has been
completed to assess
need.
Service specification:
St Andrews Way –
Supported Living
Services for Adults
with Severe,
Enduring and
Complex Mental
Health Needs.
Neutral - individual
assessments of need
can be completed on
a person centered
basis if required and
marital status would
not prevent referral
to the service.
Pregnancy &
Maternity
The service would
undertake individual
assessment
including risk
assessment
regarding any
tenant's health and
wellbeing, including
pregnancy. An
assessment would
involve the tenant
and relevant
professionals, to
ensure that the
individual is in the
best service to meet
their unique needs,
and where risk can
be managed. The
service will not be
able to provide for
infants or children
as this is a specialist
support that will fall
out with their remit
and registration.
Therefore
Scot Gov 2019 -
Perinatal mental
health services:
needs assessment
and
recommendations
Neutral - whilst this
prevents parents
from residing in the
service with their
children, this is not a
service that is
specialised in
meeting that need,
therefore is not
relevant.
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individuals would be
supported to move
on to more suitable
accommodation if
required, with this
service focusing on
the adult's mental
health and
wellbeing.
Race
The service
specification details
that the Provider's
recruitment and
staffing should as far
as reasonably
possible reflect the
demongraphics of
WD communties.
Given there are
discrepancies in the
numbers of adults
from minority ethnic
groups who require
intensive mental
health support, for
example statutory
detention -
compared to the
number of the same
adults who access
intensive supports -
there should be
awareness and
monitoring of these
within the St
Andrew's Way
service to ensure it
is accessible to
people from all
ethnicities. However
people will be
referred to the
service on a basis of
need and the
assessment of need
should be holistic,
including
assessment of social
wellbeing outcomes
and the service's
ability to meet the
individual's need.
The service should
Mental Welfare
Commission for
Scotland- 'Racial
inequality and
mental health
services in Scotland:
A call for action' -
details priority areas
including racial
equality in that
workforce, and
recording and
reporting of
ethnicity across
mental health
services. Scot Gov
2021 : Tackling
mental health stigma
and discrimination
Positive: The service
could bring positive
benefit if it
accurately identifies,
supports and
empowers people in
need.
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undertake equalities
monitoring to
ensure that the
support offered
within is reflective of
the wider needs of
the community, to
assess whether it is
accessible.
Religion and Belief
The service should
take into account the
religious and
cultural needs of any
person residing
there - this will be
part of a wider
assessment of
holistic needs - and
support the
individual to manage
or uphold these as
they wish. As
NHSGGC guidance
details, there can at
times be relevant
issues for
individuals such as
when their lifestyle
or wellbeing is in
conflict with their
religious beliefs and
this can cause
detriment to their
mental wellbeing.
The service will be
operated by a
Provider specialist
in supporting mental
health recovery and
should have skilled
and attuned staff
who are able to
support tenant's
emotional wellbeing.
Scot Gov 2023 - Core
mental health
standards
Positive: the service
should be able to
support individual's
to understand and
overcome stigma
and discrimination.
The service will
support people to
meet their own goals
in terms of making
decisions within
their own lives,
about their own
wellbeing. The
service will be able
to make provision as
required to support
their tenant's
religious or cultural
needs including: -
provision of
male/female
workers if requested
for reasonable
grounds -provision
of safe space for
religious practices -
support to attend
community facilities
and resources -
support to maintain
wellbeing to allow
integration in the
local community
again.
Sexual Orientation
Research indicates
the people from the
LGBTQI+ community
are more likely to
struggle with their
mental health and
less likely to be able
to access or uptake
intensive support.
LGBT+ health
inequalities persist
in Scotland: BMJ:
2022, shows
inequity in access to
services persists.
Positive - the service
will support people
based on assessment
of need.
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However evidence
also shows that the
same people are not
equally in need of
intensive services
such as inpatient
treatment,
suggesting that early
intervention or
community supports
may be sufficient to
promote resilience
and coping. The
service should be
aware and attuned
to how mental
health issues impact
LGBTQI+ individuals
and make person
based assessments
and care plans to
support health and
holistic wellbeing.
Actions
Policy has a negative impact on an equality group,but is still to be implemented, please
provide justification for this.
Will the impact of the policy be monitored and reported on an ongoing bases?
Contract monitoring - monthly initially then, quarterly if appropriate - this should include
equalities monitoring to ensure that the service is meeting the needs of the community and
addressing inequality/ inequity where possible. Individual care plan and support reviews
will also continue for any person living within the service, as required.
Q7 What is you recommendation for this policy?
Intoduce
Please provide a meaningful summary of how you have reached the recommendation
A new service is planned that will aim to support people with severe and enduring mental
illness. This service will require to be attuned to the needs of individuals and groups of
people who struggle with poor mental health and the challenges and inequalities that people
might face. The Provider should evidence strong commitment to core values and
demonstrable history of promoting human rights and in mental health and wellbeing
outcomes. This will be a key factor in awarding the contract to an appropriate provider.
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