Democracy Spraffa

Appendix 3 - Summary of Public Consultation Findings

Argyll and Bute Council · 21 November 2024
Back to Argyll and Bute Council — 21 November 2024 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

APPENDIX 3: SUMMARY OF PUBLIC CONSULTATION FINDINGS 
AIMS: 
Question: Argyll and Bute's Local Heat and Energy Efficiency Strategy (LHEES) aims to
improve energy efficiency to help reduce carbon emissions and address fuel poverty. As well
as advocating for a just transition to low or no carbon heating for our homes and non
domestic buildings. To what extent do you agree or disagree with these aims? 
PRIORITIES 
Question: Are the priorities identified within the LHEES the right ones for Argyll and Bute? 
How important or otherwise, would you say improving energy efficiency is to you? 
How important, or otherwise, is it to you that the LHEES prioritises zero-emission heating? 
How important or otherwise, is it to you that communities that generate zero carbon energy
should benefit from doing so?

Page 2

How important or otherwise, would you say addressing electricity grid capacity is to you? 
How important or otherwise, would you say that ensuring that there is a just transition to
decarbonisation? (A just transition means fair and equitable move from fossil fuels where
communities are able to experience the benefits of low carbon heating at an affordable cost). 
How important or otherwise, would you say that the Argyll and Bute LHEES should aim to
tackle fuel poverty? 
How important or otherwise, do you think it is that the LHEES  creates skilled jobs in
Argyll and Bute and improves opportunities for local businesses working in the green
economy?

Page 3

OPPORTUNITIES AND CHALLENGES 
Do you agree with the challenges set out in Argyll and Bute’s LHEES? (These challenges
are outlined on pages 76-78 of the LHEES strategy) 
Do you agree with the opportunities set out in Argyll and Bute’s LHEES? (These
opportunities are outlined on pages 79-81 of the LHEES strategy) 
DELIVERY / IMPLEMENTATION 
How would you rate information available about energy efficiency and heat decarbonisation
options? 
What technologies do you think Argyll and Bute should consider to decarbonise and move
towards Net Zero emissions? Please select all that apply.
Number of respondents:
How would you rate information available about 
Would you be willing to change your heating system to a zero-emissions system?

Page 4

What, if any, energy efficiency measures would you implement in your building? Please
select all that apply.
Number of respondents: 
What tools or assistance would you need to enable you to change to a zero-emissions
heating system? Please select all that apply. 
Are the actions proposed in the LHEES Delivery Plan the right ones? (The proposed actions
are set out in pages 5-15 of the Delivery Plan)

Page 5

QUALITATIVE FEEDBACK
Category  Consultation Feedback   Council Response
Information 
Had air source installed and informed that
solar panels would reduce costs but they did
not meet eligibility for panels.  
“Poor quality of support from agencies like
Energy Savings Trust - incorrect and poor
advice on the viability of heat pump installation.
Poor selection of contractors to carry out
insulation upgrades etc”
"Need to have access to advisers to help folk
through the process of insulating homes before
looking at heating system changes.  Finance is
frightening for some folk."
"People need clear advice". 
There is a lot of general information
about decarbonising; however,
people need bespoke advice about
how to decarbonise their particular
buildings. The LHEES recognises
that people require impartial bespoke
advice to be confident enough to
decarbonise.
Heat
Networks
and District
Heating 
"District Heating should be considered to
address fuel poverty and energy inefficiency".
Comment 
Consider Geothermal District Heating 
The LHEES methodology found that
traditional Heat Networks were not
viable in most of Argyll and Bute.
Small-scale District Heating Schemes
(DHS) may be viable, and the
Council are undertaking
additional work on shared ground
loops to assess potential options.
Following the consultation, the
LHEES will also explore other district
heating schemes.   .   
Grid  "Grid concerns overstated". 
“Agree that limitations of local grid need to be
addressed. Currently we can not even export
excess production from our solar panels. If
this issue can be solved I would anticipate
production by domestic wind turbines
becoming very attractive benefit…” 
“Grid upgrade is crucial, especially to the
islands”.
“increase grid capacity” 
In some islands, the grid can't power
existing heat pumps due to
constraints, so generators power
them. 
Improving the grid capacity is a
LHEES priority.

Page 6

Community
Wealth
Building 
and
Community
Resilience
"Should be working with communities to
generate power and retain wealth locally".
Comment that is one of the LHEES Priorities. 
"Focus is on big projects and not small scale
generation"- 
Local wind and solar generation is needed 
Wealth generation through shared ownership
of wind farms.
“If A&B has excess energy, couldn't people in
the council area benefit from this with lower
bills”?
“If heating is to be electric in whatever form,
some kind of secondary heating must be left in
and added to a house in case of power cuts”   
The Scottish Government's LHEES
methodology does not consider
generation; however, the Council has
included local generation in its
LHEES to address the problems with
grid capacity. The Council is also
keen to have a delivery ethos that
facilitates a just transition and
enables community wealth-building
opportunities. Therefore, the LHEES
delivery plan will determine how this
can be achieved. 
One of the Argyll and Bute LHEES
priorities is to ensure that
communities have a sustainable
energy supply and that their energy
supply is resilient. 
Insulation
and energy
efficiency 
support insulation only if they are made from
natural materials.  
"Fabric first is not just silly it is impossible. Get
hydrogen into gas". 
“Insulation of older less efficient properties
HAS to be implemented before moving to heat
pumps. Reducing energy use has to be the
focus other heat pumps will not be efficient and
will use huge quantities of electricity” 
On ground floor housing underfloor insulation
is badly needed
"Internal insulation and replacement boilers to
assist household’s on low to join grant
schemes which the council do not support at
present the same as other areas.    And give a
reason for NOT being part of this scheme ? We
do not all get pension credit and do not qualify"
Comment -we do have ABS 
The Argyll and Bute LHEES does not
specify what type of insulation should
be used, so installers can choose to
use a natural product. 
Most technical experts widely
promote and support a “fabric first”
approach. It is also the approach
taken by other councils. A fabric-first
approach ensures buildings are
energy efficient before installing
decarbonised heating systems. 
Using Hydrogen to heat homes may
be possible in the future.  The
Council is waiting on the Scottish and
UK Governments’ policy on using
hydrogen as a heating fuel. The
Council are also awaiting findings
from the trials taking place in the east
of Scotland. The Council has been in
communication with the company
assessing the use of hydrogen in
Argyll and Bute’s town gas system,
the Council await their findings on
whether it will be viable.  
Fuel
Poverty  Fuel Poverty should not be considered in the
LHEES. 
"Fuel poverty is better handled as a poverty
problem".
Councils have a statutory duty to 
develop a heat decarbonisation plan.
The duty also requires councils to
ensure that the plan does not push
people into fuel poverty. 
Fuel poverty considerations have
influenced the areas the Council has
prioritised for decarbonisation. For

Page 7

"The main driver for dealing with fuel poverty
should be the national government; local
authorities being involved leads to a post code
lottery and the waters being muddied
Fuel poverty more important than carbon
emissions 
You should not include both carbon emissions
and fuel poverty in the edict.   
example, the Argyll and Bute LHEES
does not focus on mains gas areas
as the Council consider this more
likely to negatively affect fuel poverty. 
Planning
and Building
Regulations
“New build planning requirements should
include an obligation to make better use of
insulation and installation of heat pumps, solar
heating etc”.
Relax  planning restrictions on conservation
areas  for external wall insulation
"The discussion does not look at the role of
landowners and developers or at their role in
creating more resilient, 'wealthy' communities.
The Council planning department has been
inconsistent in applying conditions to estate
developments and industrial [e.g. whisky]
developments to ensure that they improve and
add to the abilities for communities to move
towards low carbon use". Comment not really
in the remit of the LHEES but we have
included community wealth building as it is an
important principle 
New developments are required to be
energy efficient and incorporate
renewable energy technologies
through the application of Planning
and Building Standards. 
The LHEES has to prioritise. The
Argyll and Bute LHEES does not
prioritise conservation areas due to
the challenges in decarbonising
these buildings. Planning restrictions
on conservation areas and listed
buildings are set nationally. 
That said, some building owners in
conservation areas are seeking
solutions to decarbonise their
premises. Historic Environment
Scotland also produce technical
guidance on energy conservation in
heritage buildings.  New products on
the market may provide suitable
insulation solutions for these
buildings. This will be addressed by
providing good information and
advice which the LHEES prioritises
Net Zero  Net zero carbon in ordinary homes will make
little or no difference to world emissions and
does nothing but for people
Net Zero unachievable  
waste of time trying to achieve it (Net Zero).
Net Zero is a waste of time as the UNIPCC are
only estimating the CO2 emissions from
Peatlands 
Unfortunately, while achieving net zero in
Scotland is a noble aim, it will not affect climate
change while China and India continue to open
new coal mines.
Both the Scottish Government and
the Council have a target to reach
Net Zero and so must make plans to
achieve this target. In addition,
councils are legally mandated to
have a heat decarbonisation plan
(LHEES).

Page 8

"Ensure our natural environment of plants and
trees are not decimated they will carbon
decrease quicker than anything. All other effort
will cause carbon in their manufacturing
somewhere in the world".
Short of knocking down old properties and
rebuilding super efficient ones net zero is
complete fantasy 
Category  Consultation Feedback   Council Response
Costs and
implementation 
Concerned about being able to afford to implement. 
the money required to do any of this will not be available
How will we get the money from government to carry out the
work
Heat grids and networks will be so costly to implement
People can’t afford to install these.
Cost of insulation too high. Comment schemes are available for
those who are on low incomes or in homes with poor EPC. 
Where are the ordinary person in the street are going to get the
money for all this in the current economic climate
Never enough money to get anything done
Electricity is unlikely to be a realistic contender unless an
extreme level of cuts are made into its cost 
We are keen to reduce our carbon footprint and costs, but the
price & disruption of transferring are currently prohibitive
don’t want the disruption of installing a heat pump.
Too many old properties that cannot be changed over easily.
Too expensive to replace with solar panels etc
Home owners need financial support to achieve zero carbon
Since we have a lot of Cat 3 housing stock  there has to be a
serious focus on helping people financially to move to zero
carbon heating,
More importantly we need to have a review of Standing charges
for electricity which are unfair for remote areas like Argyll and
Bute. Our MP and MSP need to fight for lower charges for their
constituents. There is no point telling people to use electrical
heating systems if they can't afford to switch  it on, due to the
costs if they remain the same as now. This topic must be part of
the review if we have to address Cat 3 buildings that are not
suitable for heat pumps.
Get the standing charges for electricity lowered at the same
time if you want people to move to electric heating derived from
zero emission sources.- 
funding needed to implement it
No cost effective solutions 
Relying on individuals to choose to take action not going to
work. 
It will take a generation to implement- 
Decarbonising
buildings is an
enormous task. The
LHEES is not a
short-term
programme but a
long-term strategic
vision covering 20
years. Therefore,
there is a long time
frame for doing this
work. 
There have been
some incentives to
decarbonise, but the
economics of
making the change
have been difficult to
demonstrate for
most people. The
Heat in Buildings Bill
(HiBs) proposes
incentivising
decarbonisation and
enforcing it through
a series of
measures. 
The Hibs
consultation
documents also set
out public sector
and other funding
streams that building
owners could use to
decarbonise. 
Most people pay the
standing charge
once a day to have
electricity, so if the

Page 9

Gas is much cheaper than electricity. That needs to be
addressed. Comment we are lobbying the Scottish Government
to encourage them to lobby the UK Government to remove the
gas subsidy and transfer it to electricity. Only the UK Gov has 
the power to address this.
Need financial incentives
How do you implement this 
(Implementation) need to be thought through and monitoring of
standards and compliance with regulations rigorously
implemented. Not just a tick box exercise. Monitored by
accredited surveyors. 
The issue of how is more difficult
Most of the options I have seen for making my home fuel
efficient, much less zero carbon, make no economic sense to
me as a householder. If increasing awareness includes some
cost-effective strategies I am more likely to consider any
necessary changes. 
No one wants to live in an uncomfortable house, but some are
forced to as the transition is too difficult.
A significant challenge is people’s resistance to change 
This must not be achieved by committing owner occupiers of
their own homes to vast expense and immense disruption, with
hugely intrusive building works requiring them to evacuate their
homes.  Many pensioners, living in old, large, stone houses
cannot possibly afford the hundreds of thousands of pounds
required to virtually rebuild their 19th century home to 21st
century building standards and to completely replace their entire
old central heating systems with new pipe work, new radiators
and heat pumps which cannot cope with the space to be
heated. 
the cost of electric heating is unsustainable in large old home 
household already
uses any electricity,
they will be paying
the standing charge.
Transitioning to
electrical heating will
not increase the
standing charge for
most people. 
A very small number
of people who do
not use electricity
from the grid on a
daily basis will be
impacted. 
Category  Consultation Feedback   Council Response
Installers
Upskilling
and
improving
the supply
chain   
Need to upskill local people 
Training straight from school 
Not being able to get contractors. 
Installers not trust worthy
Need local people. 
Area is poorly served by them (installers). 
Our location inhibits the provision of skilled jobs and
infrastructure- 
"a well-established network of supply and
maintenance companies to make alternative energy
sources (e.g. ground source) transparent and realistic"
"no skills to deliver" 
"promoting heat pumps before there are sufficient
people to install them and maintain them would cause
problems". 
(Need) “trusted and reliable supplier”.
Providing a pathway for local
people to upskill as well as
providing opportunities for local
businesses to grow their
supply chain will benefit local
communities. 
The LHEES recognises that
the lack of installers will hinder
the decarbonisation journey,
and so has prioritised
upskilling and improving the
supply chain. 
It is a commonly held view that
there will be considerable job
opportunities and that jobs in
the green economy are higher
paid and higher quality jobs.

Page 10

“I tried to use an energy free loft insulation provider a
few years ago and was conned by the staff they sent
out being told they couldn't do it under the scheme
(we had no insulation at all!) but they could do it
privately at a price.  I ended up doing it myself.  It
makes me not trust these schemes or the people they
may send out for advice or to carry out work”.
“I don't think the job creation is as great as you make
it out to be”.   
Category  Consultation Feedback   Council Response
Heat
Pumps   
The current generation of Heat Pumps are not cost
effective. 
Obsessed with heat pumps which are not suitable PV -
PV generates electricity which then has to be used to
make heat either heat pumps or direct electric heat 
Not going to give up fossil  fuel heating as heat pumps
are not suitable
Heat pumps don't work and are a waste of money.
Heat pumps not suitable for older buildings Comment our
LHEES can't do everything and so we are not prioritising
older buildings in this LHEES we are awaiting
technological advances or changes or policy on
Hydrogen or Biomass as these would be more suitable
for older homes.
empirical evidence already exists in the public domain
that heat pumps do not work in older properties,
particularly where the construction is of solid stone
Heat pumps are not suitable for lots of older properties
Moreover heat pump technology will require extensive
improvement to achieve he performance of a current gas
combi boiler, which will be the deciding factor for anyone
considering a change.  Electricity is unlikely to be a
realistic contender unless an extreme level of cuts are
made into its cost (also unlikely).
“I do not think that attaching heat pumps to the side of
every domestic property is the answer. These will be
highly susceptible, in many locations, to the vagaries of
our stormy, coastal winter weather. I certainly do not
believe that in such a rural area, it is in any way sensible
to rely on a single form of power supply to homes.
Anything but these bleeding heat pumps. Despicable
things
While there are many options
for generating electricity
(wind, hydro, Solar PV and, in
the future, wave and tidal),
There are more limited
heating options. The LHEES
methodology is not
concerned with electricity
generation, although the
Council has included
electricity generation in its
LHEES to address grid
constraints and ensure a just
transition.   
The LHEES considers how
we heat our homes and
buildings and requires
councils to develop a plan to
heat buildings with heat
sources that do not directly
produce carbon emissions.
Heat sources which produce
zero direct emissions are as
follows:
Electrical Heating ( including
heat pumps and direct
electric heating) 
Heat Networks- The LHEES
methodology determined that
traditional heat networks were
not viable for most of Argyll
and Bute. However, the
Council is considering if
small-scale heat networks
would be viable, such as
shared ground loops or small
geothermal heat networks.

Page 11

I am not a fan of heat pumps, I find them expensive and
usually improperly set up, not efficient enough to use just
radiators, underfloor heating would make them more
efficient (supported by many reports) and the cost of
running them I find excessive, so much so I would return
to gas today if given the choice , I absolutely hate these
heat pumps with a vengeance, horrible inefficient and
expensive, but no one listens so why bother complaining
its all just a gimmick for the government.. private sector
and owner occupied properties are I am afraid in the
bracket of if you can afford to buy your home then you
are responsible for maintain , updating and for it's energy
usage / proficiency.”
Not persuaded
Worried about cost and efficacy of heat pumps
“Although the coastal areas are windy temperatures in
winter are often mild. At the same time the area is
relatively humid which may I believe affect the efficiency
of insulation and heat pumps”.
(Air Source Heat Pumps) “expensive disruptive many
case need replumbing. Ground source too expensive”.
“The majority of homes in AB fall into the off gas. Their
locations / exposure doesn't allow heat pump without
enormous renovation and at massive costs”.
“moreover heat pump technology will require extensive
improvement to achieve he performance of a current gas
combi boiler, which will be the deciding factor for anyone
considering a change”.  
“Heat pumps are too inefficient to maintain a decent temp
in winter for 90% of current builds”.
LHEES focuses too much on Heat pumps “ 
The LHEES strategy is
committed to exploring these
small heat networks. 
In the future, Hydrogen may
be an option. 
In addition, the LHEES
methodology requires
buildings to be categorised on
their suitability for a heat
pump. Consequently, for
these reasons, the LHEES is
focused on heat pumps. 
Category  The LHEES will now spell out more clearly the options for heating buildings. The
strategy will also more clearly set out the role that electricity-generating technologies
play in generating clean electricity, which can then be used by other technology to heat
homes and buildings. 
What other
technologie
s we
should
consider? 
Consultation Feedback   Council Response
Tidal   Future technology to generate electricity. 
LPG Fossil fuel 
Sunamp
This technology is considered in LHEES in
the other technologies category 
heat store 
Thermal stores are also considered in the
LHEES in the other technology category.
solar panels  This is an electricity-generating technology
mores use of battery storage 
This technology stores electricity for future
use
Geothermal 
The Council will commit to exploring this
technology.

Page 12

Biomass
Biomass is a low-carbon technology but
not a zero-direct-emission fuel source. 
Hydrogen for heating  This is a technology for the future 
Methane from sewage works This is an electricity-generating technology 
hydro
This is an electricity-generating technology
No mention of nuclear
Nuclear has not been included in the
LHEES as it is contrary to the Scottish
Government's policy. 
Wave  This is an electricity-generating technology
air to air heat pumps 
These have been explicitly added to the
strategy. 
Emerging technologies
The LHEES considers these in the other
technologies section.
It doesn't mention the source of the
energy e.g. renewables- Don’t talk
about the source of energy Comment
the LHEES only focuses on a narrow
part of decarbonisation i.e. Heat in
Buildings. The assumption in an
LHEES is that electricity is a clean
decarbonised heat source and does
not ask us to consider how the
electricity was generated (i.e. solar,
wind, hydro etc) 
This is an electricity-generating technology
"disappointed that there is no mention
of wind power. One option would be to
allow/encourage households to install
3-5kW wind turbines feeding a battery
and inverter to power an electric boiler.
This would supply clean energy without
having to replace all the plumbing.
Alternatively larger wind turbines could
be used to power clusters of houses".
Comment wind only produces
electricity that electricity still has to
heat the home either through a heat
pump or a direct electrical heating
system such as storage heaters which
is also disruptive as a supply has to be
taken to each heater.  Other electric
solutions such as boilers and electric
radiators are expensive to run.  
This is an electricity-generating technology
A significant opportunity is to ensure
that all new housing is carbon neutral 
New building regulations came into force
in April 2024. According to the new
regulations, new homes must have zero
direct emissions heating systems,
although they are not required to meet the
Passivhaus standard. 
However, since coming into force, the new
regulations have suspended the
prohibition of biomass meaning that this

Page 13

low emissions heating source can now be
used in new homes. 
Category  Consultation Feedback   Council Response
Cost to the
council 
“Total waste of time and money ....Better to
spend money elsewhere  …council should
not be providing new services-
….(Council)haemorrhaging much needed
council funds…. How many people are
involved- and Cost to council” 
Argyll and Bute Council would be better
spending their resources on repairing pot
holes 
“Local government should not be in the
business of increased council tax to meet
pointless government plans” 
“It is about time something is being done by
official organisations like councils. There is
a host of things that can be done and will
have to be done. Therefore it may be
essential to save money on other parts of a
budget to implement those urgent changes” 
Some respondents believed that the
Council should not allocate its budget to
the LHEES, while others suggested
reallocating funds from other policy
areas to invest in the LHEES. 
Creating a Local Heat and Energy
Efficiency Strategy (LHEES) is a
statutory obligation. The Scottish
Government has allocated specific
funding to councils for this purpose, so
producing the LHEES has not affected
the Council's budget. To answer the
question of how many staff were
involved in creating the LHEES, only 1
Officer was involved, and their role was
funded by the ring-fenced Scottish
Government allocated funds. 
Category  
Strategy  Consultation feedback  Council response 
"too technical" -  Due to the methodology that the council is required to
follow, the LHEES is considered a technical document.
For the consultation exercise the Council produced an
easy-to-read document summarising the main points
of the LHEES. In the future, the Council could consider
making a user-friendly version of the full document.
However, other feedback considered the strategy too
simplistic, so it's hard to strike the right balance.  too simplistic
strategy" should be short  
The LHEES strategy has been evaluated against the
nationally established LHEES methodology and
templates. The feedback from the assessment
indicated the need to incorporate additional
information into the strategy to ensure compliance with
the methodology requirements, which consequently
led to the expansion of the strategy into a lengthy
document. However, following the consultation
feedback, some technical information has been
relocated to the appendices. Additionally, the
document has been reformatted to highlight the
elements that define the vision and priorities,  and the
parts of the document which set the scene. So that
readers can easily skip to the vision and priorities
section.

Page 14

Few points of reference or
qualifiable data. 
The Scottish Government stipulated the specific data
sets that were to be utilised. Subsequently, a
consultant developed a specialised tool to analyse
LHEES data. Owing to time constraints, Argyll and
Bute Council, along with approximately half of the
other councils in Scotland, engaged the consultant to
analyse its LHEES data using the aforementioned tool. “this is total nonsense”.
“A Scottish Government box
ticking exercise which is a
waste of money
The Council have a statutory duty to produce an
LHEES 
Issues with the quality of the
document 
Noted. The Council prepared the initial draft of the
document, but the final text was composed and
formatted by consultants in line with Government
requirements. 
I am impressed with the
strategy.
Examples of a few positive comments
Worthwhile aims
spot-on. 
sensible and something
which has to be done. 
approach seems sensible
Agree 
is to be applauded 
supportive 
seem fine 
Category  Consultation Feedback  
Consultation  
Consultation feedback  The Council’s response
Process too bureaucrat and
consultative  
Some respondents considered that the Council did
not consult enough, while others thought the
process was too consultative. 
The Local Heat and Energy Efficiency Strategy
(LHEES) methodology delineates the consultation
requirements, against which councils are
appraised. The Scottish Government's assessment
of the Council's LHEES concluded that the Council
had either fully or predominantly satisfied all of the
consultation requirements.
Consultation "will be used to
manipulate the installation of
heat pumps”
The Scottish Government has set out its policy
position in the Heat in Buildings Bill (HiB). The bill
is currently making its way through the legislative

Page 15

“Scottish Government has
already made nonsense
decisions on our behalf".
process and it will determine whether
decarbonising heat will be mandated and the
process for doing so. 
Consultation to justify not
providing support to particular
groups 
The Council is not providing any support to any
groups as this is a strategy, not a programme of
works.
The questions were loaded 
and the survey was flawed
The survey asked questions like 
“How important or otherwise, would you say….”
and gave respondents the options to select strongly
agree, agree, disagree and strongly disagree, as
well as an option to choose don’t know. 
Qualitative questions were specifically directed at
individuals who opposed the proposal in order to
gain insight into their reasons for
disagreement and to focus the limited analysis
resources on understanding why they disagreed. 
In addition, the questions used were similar to
those used by other councils. 
Consultation platform was
difficult to use. 
The survey was conducted using Microsoft Forms,
a commonly used platform.  
More consultation needed to
be done  
The LHEES is a data-driven process, so it was
essential to gather and document the findings so as
to have data to consult upon. However, this has led
to respondents feeling that the process was
completed before they were consulted. This is not
the case the production of the strategy is just the
start of the engagement process. 
A better process for the LHEES could be to adopt
the approach used by Housing when developing
the LHS. The HNDA establishes the evidence
base, which is then subject to consultation. The
feedback from this exercise informs the strategy.
However, the LHS process spans four years,
allowing for this, whereas the LHEES had to be
produced in just one year. 
It is hoped to involve wider stakeholders in fleshing
out the actions in the Delivery Plan. However, the
LHEES has one Officer, and the short timeline
makes involving a wide range of stakeholders
challenging. It will be difficult to balance
consultation, develop specific and detailed delivery
actions, and keep up to date with fast-moving
legislative and technical changes. As well as
responding to consultations from governments,
national bodies and both of Argyll and Bute’s 
DSOs
Further consultation at local
level through Community
Councils could provide more
and more accurate feedback.

Page 16

This is survey is another
Scottish Government box
ticking exercise which is a
waste of resources. 
The LHEES methodology requires councils to carry
out consultation. Argyll and Bute’s consultation
survey is similar to that of other councils. 
Need more time 
A longer consultation period would have been
ideal, but the timeline did not allow this, as the
LHEES process is very short. very few people even have
the time to read (the
documents)
(If) “you do not consider all
possibilities then you are not
doing your job”
The Council listed various technologies and asked
the respondents to suggest which ones they
thought the Council should consider. The
respondent indicated that the Council should not
seek others' views on which options to consider
A leaflet should have been
sent to every Council Tax
payer asking them if they
thought the Council should
do an LHEES
The LHEES is a statutory duty, so the Council don’t
get to choose whether it does it or not. 
Ambition and
prioritisation 
Consultation feedback  The Council’s response 
“The strategy identifies 8 priorities,
they appear to have equal priority
status and levels of
interdependency. The Just
transition is the more important
priority, and this is highly likely to
need net-zero rather than absolute
zero heating arrangements. “ 
The LHEES is a 20-year plan, and as such,
it has a wide range of priorities which need
to be addressed over the long term. It also
highlights which of the priorities it will focus
on in the next five years.   
There are three types of priorities:
Enabling priorities  such as:
• improving the grid, 
• increasing installers, skilled people
and the supply chain 
• Ensuring building owners have
access to information that allows
them to make informed choices
about their decarbonisation options. 
Delivery priorities such as 
• improving energy efficiency 
• decarbonising the heat source. 
Delivery principles/ ethos priorities  such as 
• ensuring a just transition, 
• addressing fuel poverty 
ensuring sustainable, energy resilient
communities
These are important and laudable
aims. They cover a multiplicity of
issues and factors in our lives. I am
particularly interested in the issue of
heating and powering our homes -
this needs to be addressed with a
clear and realistic look at the
capabilities of our current, and
therefore long term future housing
stock to be energy efficient
Don’t try and do too much 
you cannot focus on everything
You cannot 'focus' on everything -
be realistic
Maybe keep it simple and
concentrate on the carbon
reduction. 
The magnitude of the task youve
set yourself.

Page 17

prioritisation is not easy
the target date is optimistic and will
necessitate considerable expense
householder for householders,
unless of course the Government
choose to meet the costs involved. 
More actual focus would make them
more achievable and generate
more support from the public. You
cannot 'focus' on everything. 
Specific details In this region, tidal
energy and sea source heat pumps
should be looked at. The geology
here is not favourable for ground
source. The recent replacement of
a power line from Garelochhead
towards Rosneath with one of the
same capacity was a wasted
opportunity. 
just get on with it    
(Decarbonisation)
Some respondents asked the Council to get
on and deliver; however, others wanted
more consultation and engagement. A
balance between these two positions is
required.
implement simple cost-effective
solutions now, for everyone, and
the impact will be significant
Please do not let this be a tick box
exercise
proposals a bit vague
As the delivery plan evolves from high-level
actions to detailed steps, the proposals will
become more specific
Too much emphasis on challenges  
The LHEES methodology requires
challenges to be identified and considered. 
As other respondents have pointed out,
without being realistic about the challenges,
the approach lacks credibility. This is
another case where a balance needs to be
struck between the two propositions.
Your aims are little more than
smoke and mirrors.
This viewpoint was not widely held.

Page 18

Category  Consultation Feedback  
Other
comments Consultation Feedback  Councils Response
What does just transition mean in a
non-domestic setting?- 
The strategy discusses just transition and
explains what this means in a domestic
setting. A section will be added to the
strategy to explain a just transition in a
non-domestic setting.
Decarbonisation provides
opportunities 
“more radical options geothermal
given consideration/ heat networks;
locally owned small pump storage
schemes to power heat networks;
reliance on grid electricity for much
of the transition is a little worrying” 
Small geothermal heat networks are 
being explored.
“The council is the wrong
organisation to do this work …..
extent to which any in individual
council can really drive this forward.
Surely the main driver should be at a
national level, especially when it
comes to issues about the grid”. 
The Council is working with stakeholders
across Scotland. However, it is the
Council who has a statutory duty to
develop the Argyll and Bute LHEES
Landlords should have to carry a
higher percentage of the cost than
owner occupiers -
The market will decide the costs, not the
Council.
Please include people who own their
own property 
All domestic properties are included in
the LHEES.
Non Domestic Buildings will be
forced to decarbonise at their own
expense…….Focus on commercial /
factory / premises - those that
produce products that are totally un
necessary.  
The LHEES methodology requires the
LHEES to consider all buildings.
However, Argyll and Bute does not have
as many non-domestic factories
compared to other local authority areas.
In addition, most commercial premises
are already using electricity as their
heating source. However, it is noteworthy
that non-domestic users with high heat
demands still tend to heat their buildings
with fossil fuel.  As the LHEES cannot do
everything at once, at this time the Argyll
and Bute LHEES is focused on domestic
properties. 
All the so-called incentives are for
people on benefits, everyone should
be rewarded for green changes 
There is a wide range of incentives and
not all are restricted to people on
benefits.  The Council, however, does
not decide the criteria for support for
government schemes. However, the
Council has developed a ‘statement of
intent’ for ECO flex funding to ensure the
funds reflect local priorities.

Page 19

Sort out smart meters and support
everyone who are trying to do the
right thing already by installing Solar
PV, etc, at our own (substantial) cost 
Smart meters are being rolled out by
electricity providers, and there is
considerable advice available online,
Government, third sector and through the
private sector. 
Advising caretakers of old buildings
e.g. Churches as to how they can
become more energy efficient 
ALIenergy are already active in
delivering the following Aims: Priority
1 and 2- Decarbonising heat and
addressing grid capacity- Retrofit
Private Housing Stock; PRIORITY 3,
4 and 5- Sustainable energy-resilient
communities fuel poverty and a just
transition-Fuel poverty: Focus on
homes where  poor energy efficiency
contributes to fuel poverty;
PRIORITY 6- Fabric first approach-
getting buildings heat pump ready-
Energy Efficiency Measures; and
Priority 8- Knowledge and
Awareness-Bespoke advice,
Knowledge of  decarbonisation
programmes, Refuting
misconception. 
The Council has a statutory duty to
develop the LHEES and monitor the
decarbonisation journey. The delivery of
the LHEES will require input from many
organisations. In the New Year, the
Council will set up a delivery group, and
will welcome any organisation that can
deliver the strategy
It comes across as being imposed
on properties. 
The Council has no control over home
owners heat decarbonisation journey.
Council tax payers paying for council
houses to decarbonise - 
Council tax is not spent on insulating
social housing, as the council is not a
landlord. Insulation programmes are
funded by the Scottish Government via a
separate grant and RSLS. 
Category  Consultation Feedback   Council Response
Out with the
Scope of
the LHEES 
Geopolitical point about the cost of
energy- 
STREET LIGHTING WASTING
ENERGY
reduce electrical use in the property
Hydrogen -Use of Hydrogen for Bus
transport.  
Lithium battery units fire risk to nature
and human life 
very little incentive for going green and
using public transport. The amount of
ferries running to Mull each day is a joke 
LHEES is restricted to reducing the
amount of carbon emissions
generated by heating buildings, so
these comments are out of the scope
of the consultation. 
The LHEES remit does not involve
reducing electricity usage. As
electricity is considered a zero direct
emissions fuel. It will only be in the
remit of the LHEES to consider
reducing the amount of electricity
used in the home if the electrical
heating systems are pushing people
into fuel poverty.