Democracy Spraffa

Corporate Improvement Plan action plan v1.3

Argyll and Bute Council · 26 June 2025
Back to Argyll and Bute Council — 26 June 2025 and its agenda

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Corporate Improvement Plan Action Plan 2025-28 
Argyll and Bute Council Corporate Improvement Plan Action Plan 
Ref Theme Outcome Success measures Key dates Lead Progress
CIP1 Transformation  Scottish Approach to Service
Design is embedded into our
transformation programme
Report on utilisation of
framework in at least 3
services' change processes
June 2026 Third Tier
Managers 
CIP2 We identify opportunities to
resolve data challenges through
production of Power BI reports to
support our Connect for Success
principle - Data and evidence-
driven
Increase in Power Bi reports
available by 6 per quarter 
March 2026 Data
Programme
Manager 
CIP3  Data deployment and accessibility
is improved by the development of
interfaces
Data platform launched and
available
June 2025 Data
Programme
Manager 
CIP4  Self Assessment feeds into
improvement plans at team,
service and corporate levels using
appropriate LGBF indicators
Number of improvement
plans at each level that have
Self Assessment as the
source of improvement
identified 
March 2026 Third Tier
Managers 
CIP5  We improve accessibility, capture
and use of data through increased
use of online forms
Increase in online forms, that
are compatible with data
July 2026 Third Tier
Managers /
Customer
Engagement

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2   
Argyll and Bute Council Corporate Improvement Plan Action Plan 
Ref Theme Outcome Success measures Key dates Lead Progress
analysis and automation
processes. 
and
Transformati
on Manager
CIP6  Our learning council principle is
embedded through increased use
of pilots and reflective evaluation
2 pilot approaches complete
and evaluated
October
2026
Third Tier
Managers /
Team Lead
OD Project
Office 
CIP7  A new target operating model that
supports delivery of connect for
success is developed and
implemented
Operating model designed
and approved with key stages
of maturity articulated
January
2026
Executive
Leadership
Team 
CIP8  A Transformation and Savings
Strategy aligned to longer term
financial approach is developed
Transformation and Savings
Strategy is in place
March 2026 HR and OD
Manager 
CIP9  Tools and learning are in place to
support the project pipeline and
project management approach. 
Learning is in place to
manage projects and
programmes
June 2026 Head of
Customer
Support
Services

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Argyll and Bute Council Corporate Improvement Plan Action Plan 
Ref Theme Outcome Success measures Key dates Lead Progress
CIP10 Performance Our performance reporting shows
clear links with Corporate Plan
Priorities
Strategic outcome indicator
dashboards built
March 2026 Senior HR
Business
Partner 
CIP11 The public can easily see how we
are performing against our
priorities and outcomes
Clear and transparent Public
Performance Reporting
information is available on the
website
March 2026 Team Lead -
OD Project
Office /
Senior HR
Business
Partner 
CIP12 Each Head of Service has an
improvement plan
Automatic data feeds are
maximised to enable focus on
improvement actions being
implemented on time
March 2027 Heads of
Service 
CIP13 We use data and evidence to
inform best deployment of
resources to meet operational
service standards
Performance dashboards
pilot evaluated and rolled out.
March 2026 Third Tier
Managers /
Senior HR
Business
Partner 
CIP14 We evidence efficiency in our
performance reporting and
monitoring processes through our
updated Performance
Improvement Framework,
Time spent collating
performance data reduced by
15%
March 2027 HR and OD
Manager

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4   
Argyll and Bute Council Corporate Improvement Plan Action Plan 
Ref Theme Outcome Success measures Key dates Lead Progress
streamlining performance and
KPIs
CIP15 Risk is minimised by increasing
mandatory training completion 
Managers have clearer
oversight of employee
mandatory training
completion 
October
2025
Third Tier
Managers /
Senior HR
Business
Partner 
CIP16 Community
Engagement
We increase the reach of our
consultation and engagement to a
wider group of representatives and
demonstrate that we have listened
to their views by publishing all
findings online
Stakeholder information for
consultation and engagement
updated to include
representatives of a wider
range of protected
characteristics and statutory
areas and engagement
findings published on website
March 2027 Communitie
s and
Partnership
Manager /
Communicat
ions
Manager 
CIP17 Finance We have a revised approach to
delivery of the Capital Programme
Revised approach to delivery
of the capital programme is
agreed
March 2026 Head of
Financial
Services 
CIP18 Leadership
and Workforce
We provide skills development and
knowledge enhancement in data
skills to enable teams to deliver
services 
Increase in employee
knowledge and confidence in
regard to data skills. 
Baseline of eligible
April 2026 Senior HR
Business
Partner

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5   
Argyll and Bute Council Corporate Improvement Plan Action Plan 
Ref Theme Outcome Success measures Key dates Lead Progress
(networked) employees 10%,
target 50%
CIP19 There is an increase in the number
of young people working for the
Council through relevant pathways
Increase in number of young
people working for the
Council as reported in our
Health of the Organisation
report FQ4
March 2027 Third Tier
Managers /
HR and OD
Manager 
CIP20 Our pathways support internal
progression
Service workforce plans
include progression pathways
(formal or informal)
March 2028 HR and OD
Manager 
CIP21 We improve our organisational
capacity by using data and
evidence to target interventions to
improve wellbeing
Maintain or improve ranking
for sickness absence in
LGBF
June 2026 Senior HR
Business
Partner / HR
Business
Partners 
CIP22 We support older workers and
provide opportunities for young
workers through implementation of
succession planning 
Succession plans in place for
senior leadership roles
March 2027 HR and OD
Manager

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6   
Argyll and Bute Council Corporate Improvement Plan Action Plan 
Ref Theme Outcome Success measures Key dates Lead Progress
CIP23 By providing skills development
and knowledge enhancement in
digital skills, we enable teams to
deliver services
Increase in employee
knowledge and confidence in
regard to digital skills. 
Baseline 15%, target 80% of
eligible (networked)
employees
April 2026 Senior HR
Business
Partner 
CIP24 We create a stable workforce by
reducing the reliance on temporary
and agency staff through delivery
of the Agile project and review of
recruitment
Temporary posts reduced by
10% and number of Agency
Staff reduced by 5% 
March 2027 HR and OD
Manager 
CIP25 We increase the reach of our
engagement with employees 
Increase employee survey
response rate to 25%
October
2026
HR and OD
Manager 
CIP26 The golden thread runs through
our strategic workforce planning
Our Strategic Workforce Plan
is reviewed to reflect
transformation and financial
strategies
March 2026 HR and OD
Manager