Democracy Spraffa

Item 8 - R&N Del plan 23-24 Mid year progress

West Dunbartonshire Council · 1 November 2023
Back to Infrastructure, Regeneration & Economic Development Committee — 1 November 2023 and its agenda

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WEST DUNBARTONSHIRE COUNCIL 
Report by Chief Officer - Roads and Neighbourhood 
Committee: 
Infrastructure, Regeneration and Economic Development 1 November 2023 
Subject: Roads and Neighbourhood Delivery Plan 2023/24 – Mid-year Progress 
1 Purpose 
1.1 This report sets out the mid-year progress of the Roads and Neighbourhood
Delivery Plan 2023/24. 
2 Recommendations 
2.1 It is recommended that Committee notes the progress achieved. 
3 Background 
3.1 In line with the Strategic Planning & Performance Framework, each Chief
Officer develops an annual Delivery Plan which sets out actions to help deliver
the Strategic Plan and address the performance challenges and service
priorities identified in the planning process. The Plan also provides an
overview of services and resources, including employees and budgets, sets
out the performance indicators (PIs) for monitoring progress and considers the
relevant risks. 
3.2 The Roads and Neighbourhood Delivery Plan 2023/24 was presented to
Infrastructure, Regeneration and Economic Development Committee on 24
May 2023 with a commitment to report mid-year progress and year-end
progress in November 2023 and May 2024 respectively. 
3.3 In September 2023, the Supply, Distribution and Property strategic area was
disbanded and the services and teams realigned to the remaining seven
strategic areas. Roads and Neighbourhood now incorporates the Capital
Investment Team, Consultancy Services and Compliance Team. These
changes are reflected in the Roads and Neighbourhood Delivery Plan for
2023/24 and this mid-year progress report. 
4 Main Issues 
4.1 Full details of mid-year performance are set out in Appendix 1. 
4.2 Two of the 36 actions have been completed, one action has been cancelled
as it was a duplicate and 30 are progressing as planned and on track for
completion by year-end and three are delayed. Delayed actions relate to the
following, two are still on track for completion at year end and one will not be
completed by year end, due to a delay in the Deposit Return Scheme being
introduced. 
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• District Heating Network Expansion Programme ( Golden Jubilee
Hospital)
• Complete phase 2 of the Fit for Service review of waste services
• Prepare for introduction of Deposit Return Scheme 
4.3 Eighteen of the 22 PIs are monitored quarterly, with 11 meeting or exceeding
targets in quarter 1, three marginally missed target and four significantly
missed target. Quarter 2 data is available for 16 of the 18 PIs and of those, 11
met or exceeded targets and are likely to meet the targets set for year-end. Of
the remaining five PIs, based on the data and the short and long trends, all
five are unlikely to meet year-end targets. The position is as follows: 
• Residents satisfied with the Waste service overall: target for both Q1 and
Q2 marginally missed with downward trend and therefore it’s unlikely the
year-end target will be met. 
• % residents satisfied with the street cleaning service: target for both Q1
and Q2 marginally missed with downward trend and therefore it’s unlikely
the year-end target will be met. 
• % residents satisfied with Parks & open spaces: whilst target for Q1
marginally missed, Q2 target was significantly missed and therefore it’s
unlikely the year-end target will be met.
• % of routine road related defects repaired within 28 working days of being
reported:  target for Q1 was significantly missed and whilst Q2 target was
also red status there was a significantly improvement in performance.
However it’s unlikely the year-end target will be met.
• % residents satisfied with roads maintenance: target for Q1 was
significantly missed and whilst Q2 target was also red status there was a
significantly improvement in performance. However it’s unlikely the year-
end target will be met.
5 People Implications 
5.1 There are no direct people implications arising from this report. 
6 Financial & Procurement Implications 
6.1 There are no direct financial or procurement implications arising from this
report. 
7 Risk Analysis 
7.1  Failure to deliver on the actions assigned to Roads and Neighbourhood may
have a direct impact on the delivery of the Council’s Strategic Plan. It is
essential that remedial action is taken to ensure strategic delivery plans
achieve the commitments detailed and approved. 
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8 Equalities Impact Assessment 
8.1  Screening and impact assessments will be carried out on specific activities as
required. 
9 Consultation 
9.1  The delivery plans were developed through consultation with officers from the
strategic service areas. 
10 Strategic Assessment 
10.1  The delivery plans set out actions to support the successful delivery of the
strategic priorities and objectives of the Council. 
Chief Officer:  Gail MacFarlane
Service Area:   Roads and Neighbourhood
Date:    18 October 2023
_____________________________________________________________ 
Person to Contact:  Karen Connelly    
Performance & Strategy Business Partner    
karen.Connelly@west-dunbarton.gov.uk 
Appendices:  Appendix 1: Roads and Neighbourhood Delivery Plan
2023/24 - Mid-year Progress 
Background Papers: Roads and Neighbourhood Delivery Plan 2023/24 -
Infrastructure Regeneration and Economic Development
Committee, 24 May 2023  
Strategic Planning & Performance Framework 2022/27   
Wards Affected: All
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