Item 6 app 2 - R&N DP 21-22 Year end Progress
West Dunbartonshire Council · 17 August 2022
Back to Infrastructure, Regeneration & Economic Development Committee — 17 August 2022 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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1 Appendix 2 - R&N Quality Standards 2021/22 Quality Standards 2021/22 Fleet & Waste Performance Indicator 2020/21 2021/22 Owner Value Status Value Target Short Trend Long Trend Note Percentage of missed bins collected within 3 working days of being reported 100% 98.5% 100% Kenny Lang WM5: Percentage of abandoned vehicles that require to be removed by the council that are removed within 14 days 100% 100% 100% Target achieved. Kenny Lang Greenspace Performance Indicator 2020/21 2021/22 Owner Value Status Value Target Short Trend Long Trend Note Percentage of offensive graffiti removed within 24 hours of being reported 100% 100% 100% Target achieved. Ian Bain Percentage of non-offensive graffiti removed within 5 working days of being reported 100% 100% 100% Target achieved. Ian Bain
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2 Roads & Transportation Performance Indicator 2020/21 2021/22 Owner Value Status Value Target Short Trend Long Trend Note Percentage of emergency road related defects repaired within 2 hours of being reported 100% 100% 100% Target achieved. Liam Greene Percentage of serious road related defects repaired within 2 working days of being reported 86.1% 85.1% 100% Adrift of target Reduction in available resources and backlog of works impacted response times. Additional resources and working practices will be reviewed to bring service levels back in line Liam Greene Percentage of non-serious road related defects repaired within 7 working days of being reported 78.2% 72.2% 100% Target not achieved. Reduction in available resources and backlog of works impacted response times. Additional resources and working practices will be reviewed to bring service levels back in line Liam Greene Percentage of routine road related defects repaired within 28 working days of being reported 46.7% 38.8% 100% Target not achieved. Reduction in available resources and backlog of works impacted response times. Additional resources and working practices will be reviewed to bring service levels back in line Liam Greene RL2: Percentage of all traffic light repairs completed within 48 hours 98.6% 100% 100% Improved performance from previous year. Target achieved. Liam Greene RL3: Percentage of all street light repairs completed within 7 days 100% 99% 99% Target achieved. Liam Greene PI Status Significantly Missed Target Narrowly Missed Target Met or Exceeded Target Long Term Trends Improving No Change Getting Worse Short Term Trends Improving No Change Getting Worse
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