Democracy Spraffa

Item 10 - Appendix 1

West Dunbartonshire Council · 22 May 2024
Back to Infrastructure, Regeneration & Economic Development Committee — 22 May 2024 and its agenda

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West Dunbartonshire Council
Roads and Neighbourhood Services
Roads and Transportation Team
Management and Coordination of Road Works on Traffic
Sensitive Roads Protocol
April 2024
ITEM 10 - APPENDIX 1

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Table of Contents 
1. Introduction 
2. Purpose 
3. Notification and Authorisation 
4. Control of Timings of Works 
5. Traffic Management Requirements 
6. Consultation 
7. Major Planned Works 
8. Additional Considerations 
9. Communication Strategy 
10.  Emergency Works

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1. Introduction 
As the Roads Authority, West Dunbartonshire Council Roads and Transportation
team have the responsibility of ensuring Works Promoters have the necessary time
and space to support the safe and efficient implementation of maintenance and
improvement work to the network and the services running underneath it. 
The Roads Authority must work with Works Promoters to ensure that the impacts of
their works on businesses, the local community and the travelling public are fully
considered and understood, and any avoidable impacts are adequately mitigated
before works are implemented. 
This is particularly important on any road designated as Traffic Sensitive as works in
these locations are likely to be particularly disruptive to other road users. 
Section 64 of New Roads and Street Work Act (NRSWA) allows a Road Authority to
designate roads as traffic sensitive. These will be strategic and main distributer
routes through the authority, which if subject to road works will have a serious impact
on traffic flow through the area and could potentially lead to disruption to travel times. 
Designations may only apply to certain times of day, days of the week, or days of the
year. Roads may be traffic sensitive at peak times only (7am to 9am & 3pm to
6.30pm) or throughout the working day (7am to 6.30pm) and these times may
change depending on the day of the week. 
2. Purpose 
Although traffic sensitive designations highlight that works in these situations are
likely to be particularly disruptive to other road users, it does not necessarily prevent
occupation during traffic-sensitive times. Limiting the time and days of working on
roads with a traffic-sensitive designation must be considered in all instances. 
The purpose of this document is to highlight considerations which should be taken
into account when processing or managing road works by other statutory
undertakers on the road network. Whilst the exact nature of any mitigation measures
that should be put in place will vary depending on the location, nature and duration of
the works and the likely impact on the traffic flow, some minimum measures are
prescribed for our traffic sensitive locations. 
It also provides additional detail in relation to emergency works, which have the
potential to further negatively impact on the road network and road users will not be
given advanced warning of the works and full mitigation may be unable to be put in
place on the outset of the works as the immediate issue resolution may prevent this.

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3. Notification and Authorisation of Works 
Road Works and the associated traffic management have the potential to impact on
the performance on our network. It is important, therefore that suitable time is
provided for any discussions/consultations and customer notification to take place.
This ensures suitable mitigation measures can be put into place. 
The minimum notification periods for works on Traffic Sensitive Roads are defined in
the Code of Practice for Coordination of Road Works. Works Promoters must submit
their applications for works within minimum lead times, before the proposed start
date, based on the category of the works. 
An application to start work inside the minimum lead time is known as an early start.
There may be circumstances where the Roads authority and others concerned have
no objection (or indeed, find it advantageous) to an undertaker proceeding before the
end of the full prescribed notice period. 
Whilst permission should not be refused unreasonably, these should be kept to a
minimum on traffic sensitive locations as the reduced lead in time will limit the notice
that can be provided to other road users, local residents and businesses and local
transport operators. 
In all instances, the Works Promoter should include a valid reason for the early start
within their application or subsequent applications. 
Table 1: Minimum Notice Periods 
Works Type Advance
Notice
Notice of
Expected
Starting Date
Actual Start
Notice
Emergency
(Including remedial
dangerous)
No notice
required
No notice
required
Within 2 Hours
of Works
Starting
Urgent No notice
required
No notice
required
At least  2
Hours in
advance of
Works Starting
Minor Works
(Without
excavation)
No notice
required
3 days
notice
Within  2
Hours of
Works Starting
Minor Works
(Mobile and Short
Duration)
No notice
required
3 days
notice
Within  2
Hours of
Works Starting
Minor Works (With
excavation)
One month
notice
7 days
notice
Within  2
Hours of
Works Starting
Remedial Works
(Non dangerous)
No notice
required
3 days
notice
Within  2
Hours of
Works Starting
Standard Works One month
notice
7 days
notice
Within  2
Hours of
Works Starting

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Major Works Three
months
notice
7 days
notice
Within  2
Hours of
Works Starting
Substantial Works
for Road
Purposes
Three
months
notice
7 days
notice
Within  2
Hours of
Works Starting 
4. Control of Timings of Works 
Under Sections 115 and 115(1A) of NRSWA a road works authority can serve a
direction on an undertaker, setting out times or days during which proposed or
ongoing road works may or may not be carried out. This power is subject to two
important constraints: 
(i) it can be used only where the proposed works are likely to
cause serious traffic disruption that would be avoided or
reduced if the works were to be carried out at specific times;
and 
(ii) (ii) a road works authority using this power must have regard
to the advice set out in the Code of Practice. 
Directions may be given in the following circumstances: 
(i) in a road which has been designated as traffic sensitive in
order to restrict road works during traffic sensitive periods,
and where an undertaker has not agreed to voluntarily curtail
his works during the traffic sensitive period
(ii) in a road which is not designated traffic sensitive under
normal circumstances but is required to carry traffic diverted
from another road affected by either works in the road or a
road closure; or
(iii) where there is no traffic sensitive designation but, by reason
of a short-term local event or occurrence (e.g. a Royal visit,
road race, major sports event) it is necessary to curtail road
works to avoid traffic disruption; or
(iv) where serious traffic disruption can be avoided or minimised
by virtue of one work site serving two or more undertakers; or
where no traffic sensitive designation exists, but the scale of
works is such that more than one traffic lane is affected and
accordingly the works are likely to cause serious traffic
disruption which may be avoided or reduced if the works could
be carried out only at specific times 
All traffic sensitive locations have been recorded on the Road Works Register and
any statutory undertaker wishing to undertake works on these locations will be
automatically notified when works notifications are uploaded onto the system.
As much as possible works should be programmed for completion during periods of
lower traffic levels. The undertaker will be required to provide evidence that the
below options have been considered and provide details as the reason works cannot
be completed during these times.

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a. During Holiday Periods (Bank Holidays, School Holidays etc)
b. At Weekends
c. Overnight (where noise will not be a factor)
d. Out with Peak Times i.e. between 9.30am and 15.30pm and after 6.30pm 
5. Traffic Management Requirements 
Any temporary traffic management installed on our network, particularly on Traffic
Sensitive Locations will impact on the traffic flows through the area. 
When reviewing applications to undertake works on our road network officers should
satisfy themselves that the measures proposed are appropriate and to the right level
and that all consideration has been taken in undertaking the works in a fashion which
will minimise the impact to the traffic flow. 
Works involving passive traffic control such as Give and Take or Priority Working are
examples of passive traffic control and would not require additional conditions if not
located on a traffic sensitive road at traffic sensitive times. These works must
maintain at least 1.2m width of the footway and involve no pedestrian crossing
restrictions. 
Works involving Stop and Go boards, temporary traffic lights, lane closures, speed
reductions, convoy working, temporary one-way, or a road closure are all examples
of positive traffic control. For works involving multi-way signals, the network
management team should be alerted at least two weeks in advance with a detailed
scale plan showing location of the signal heads submitted for approval. These works
are likely to have a greater impact on the road network and so the longer advanced
notice allows for greater control for coordination purposes, thus improving the
likelihood that works are approved. 
Where possible officers will promote the use of passive control measures to
minimise the impacts to traffic flow however where works do not allow for this the
hierarchy of controls will be followed. 
Hierarchy of Traffic Controls
1. Passive Traffic Control
2. Lane closure only, maintaining one lane of traffic flow in each direction
3. Stop/Go Boards
4. Temporary Traffic Lights*
5. Convoy System
6. Temporary One Way System
7. Road Closure** 
*Note: WDC has set a minimum standard that all temporary traffic lights should be
manually controlled between 7am and 7pm on traffic sensitive locations.

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**Note: Road closures to our traffic sensitive roads should be avoided and should be
the last resort. When required these should be restricted to periods of lower traffic
levels. 
Where permanent traffic signals need to be switched off or are likely to be affected
by any temporary traffic management, the works promotor will need to understand
that impact and provide evidence to the Authority of the mitigating factors they
consider appropriate to reduce disruption to the Road network at that location. It may
be necessary for officers to impose additional control instructions to manage the
impact of these controls. 
Road Closures 
Closure of any road would always be the last option the Authority would consider.
Generally it would have to be physically impossible to complete the works by other
traffic management methods before closure was allowed, and even then the closure
periods would be significantly restricted. The Work Promoter would have to
demonstrate that all other options had been considered e.g. the use of Temporary
Traffic Signals, using Temporary Traffic Signals outside of Traffic Sensitive hours,
working on Sundays etc. 
The Works Promoter will be required to provide evidence that they have considered
and understood the breadth/ impact of their proposals on business, the local
community and all road users, including public transport and adequately mitigated
any adverse avoidable impacts before they are implemented. 
If a Road Closure is employed then no conflicting works will be permitted within the
extents of the diversion route.   
6. Consultation 
Early engagement providing timely, clear, accurate and appropriate information to all
relevant stakeholders is key to minimising the impact of any works on our traffic
sensitive locations. This will ensure that local residents, businesses and public
transport operators have the opportunity to take any mitigation measures. 
The Works Promoter remains responsible for ensuring that stakeholders such as
Community Councils, businesses, local residents and public transport operators are
provided with timely, clear, accurate and appropriate information. 
The exact level of consultation required will be dictated by the nature and impact of
the proposed works. Figure 1 below provides guidelines as to the appropriate
consultation levels based on the expected impact.

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Figure 1. 
• Advanced Warning signs (Minimum Requirement) 
For all works on Traffic Sensitive Locations, advanced warning signs must be
erected by the promoter at least 7 days prior to the commencement of works. 
The advance signage should be placed at the extents of the works area and provide
details of the duration and nature of the works. Signage should also be placed which
provides contact details for the relevant undertaker. 
It may also be appropriate for Variable Message Signs to be erected in advance of
any works. 
• Local Residents and Businesses informed via a letter drop 
For works that are likely to impact the road network for 10 days or more (or where
works that have the potential to be especially disruptive) all nearby businesses and
residents should be notified via a letter drop. 
The letter should include information on:-
 Dates and Duration
 Description of Works
 Type of Traffic Management employed
 Information on any local access restrictions
 Contact Details
 Details of any alternative routes/diversions

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• Neighbouring Authorities 
In instances where works may impact on the road network of another Roads
authority, consultation must be undertaken by the works promoter with the relevant
authority. The Works Promoter will need to provide evidence that engagement has
taken place and that plans are agreed by all parties before works can proceed. It
may be more advantageous to hold a joint meeting with all road authorities to ensure
that mitigation and control measures are agreed in advance of works commencing. 
Such works could include:-
a)  a road closure involving a diversion route outside West Dunbartonshire
b)  or works that may affect traffic flow on a main route into neighbouring
authority town, 
c) or works that have a diversion or impact on the operation of the trunk road
network 
Key Roads Stakeholders for West Dunbartonshire:-
 Argyll and Bute Council
 Stirling Council
 Glasgow City Council
 East Dunbartonshire Council
 Transport Scotland/Amey Contracts (A82)
 Loch Lomond and the Trossachs National Park Authority 
• Local Transport Operators 
West Dunbartonshire Council understands that works on the Roads network can
cause service disruption and delays to passenger transport services. The majority of
these works are undertaken by utility companies, the Roads and Transportation
Team or developers. 
It is therefore important that effective co-ordination, control and communication of
road works is undertaken with local transport operators to reduce disruption caused
by works and minimise the impact these works have on service reliability and
punctuality. 
The Roads and Transportation team must advise Works Promoters if their proposed
works are on a passenger transport route and facilitate discussions, through
Strathclyde Passenger Transport (SPT). 
Where planned works may affect passenger transport services, we ensure that
Works Promoters. 
 Engage early with and provide timely, clear, accurate and appropriate
information to including public transport operators 
 Work with local transport operators so that they may effectively modify their
service routing temporarily (including suspension of stops) to accommodate

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the works, and have the relevant time to publicise the temporary changes
accordingly. 
 The Works Promoter may be required to contribute either partially or in full to
any relevant costs associated with implementation of alternative service
measures, such as shuttle bus services. 
7. Major Planned Works 
It is likely that all Major planned works will require some form of publicity and
consultation to discuss and agree any provisions to reduce the impact of these
works. The exact level of publicity and consultation will depend on the location,
duration and nature of the works to be undertaken however, upon notification of any
major works on the Road Works Register, the Roads and Transport Team will
arrange an initial meeting with the works promoter to discuss and agree the correct
level of provision and identify any other key stakeholders that should be consulted. 
As appropriate Discussions should be held with 
 Roads Traffic Officer
 Local Technical Assistant
 Roads Network Coordinator
 WDC Road Works Coordinator
 Works Promotor
 Works Promoters Contractor
 Works Promoters Traffic Management 
Further meetings will be organised in the lead up to works commencing to ensure
that all mitigating measures have been addressed, relevant stakeholder
communications and publicity has taken place. The Works Promoter will be required
to provide evidence that this has taken place prior to works commencing on site. 
It was noted during the development of the attached protocols that work in traffic
sensitive locations, in particular emergency works have the potential to impact on
bus routes or timings. As such additional consideration that notice/discussions with
bus operators should be undertaken as soon as possible. 
8. Additional Considerations 
It is noted that whilst major works will require more in depth consultation between the
Roads Authority and the Works Promoter, there may be instances where similar
levels of consultation will be required.
Where the service identifies that the proposed works are likely to have a significant
impact on the road network or traffic management proposals will conflict with existing
traffic management infrastructure such as traffic lights or pedestrian crossings then a
programme meeting should be arranged with the relevant Roads officers and Works
Promoters representatives as soon as possible.

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9. Communication Strategy 
It is the responsibility of the Works Promoter to undertake all necessary publicity and
communication in relation to the works however, it is recognised that West
Dunbartonshire Council have a responsibility to their residents to ensure that they
are aware of any upcoming works. 
Where works are identified on the traffic sensitive network and once the traffic
management, consultation and mitigation measures have been agreed the Roads
and Transportation team will liaise with the Council’s communication team to ensure
the works are promoted through the Council’s website and social media. These
notices will be updated are required as works progress. 
The Roads and Transportation team will also provide notice to Senior Management,
Local Elected Members and the Roads Convenor providing details on the dates,
duration, nature of works, traffic management implications and mitigation measures
in relation to the works. 
10.  Emergency Works 
Under the terms of the Code of Practice “emergency works” means works whose
execution at the time when they are executed is required in order to put an end to, or
to prevent the occurrence of, circumstances then existing or imminent (or which the
person responsible for the works believes on reasonable grounds to be existing or
imminent) which are likely to cause danger to persons or property. 
Due to the immediate nature of emergency works the undertaker may proceed
without advanced notice however contact should be made with the Roads Authority
within 2 hours of the works commencing. 
Once the Road service is aware of the works they should then ensure the required
notifications and provided in line with the communications strategy above providing
initial details of the nature, location and impact of the works. If necessary the Roads
Authority will notify other interested parties such as other Roads Authorities, Bus
Operators or the emergency services. 
It is possible that emergency works may involve large jobs involving considerable
disruption. Once the full extent of the emergency works have been assessed
discussions will be held with Roads and Transportation officers and the works
promoter to agree any longer term traffic management and communication
requirements. 
Where possible works should be restricted to the minimal works required to resolve
the emergency situation with any associated remedial works programmed in as per
the required notification process and timelines. 
Where there are other conflicting planned works by other Promoters in the vicinity of
the emergency works these should be delayed until such times as the emergency
works are completed.

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Should there be any works currently underway within the vicinity of the emergency
works the Roads officers should instruct these works to be backfilled and traffic
management removed until such times as the emergency works are concluded. 
If the nature of the works currently underway prevents removal then discussions will
be arranged by Roads officers to discuss how these will be managed to reduce the
impact on road users.