Democracy Spraffa

Item 12 - Appendix 1

West Dunbartonshire Council · 21 August 2024
Back to Housing & Communities Committee — 21 August 2024 and its agenda

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Page 1

WDC Mobility
Scooter
Guidance
ITEM 12 -
APPENDIX 1

Page 2

WDC Mobility Scooter Use Policy
Page 2 of 7 
Contents
1. Scope ......................................................................................................................... 4
2. Introduction ................................................................................................................. 4
3. Definitions ................................................................................................................... 4
4. Guidelines and Responsibilities ................................................................................... 5
5. Review ....................................................................................................................... 7

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WDC Mobility Scooter Use Policy
Page 3 of 7 
This document is also available in other languages, large print and audio format
on request. 
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Цей документ також доступний іншими мовами, великим шрифтом та в
аудіоформаті за запитом. 
British Sign Language 
BSL users can contact us via contact SCOTLAND-BSL, the on-line British Sign
Language interpreting service. 
� 01389 737527
🖂🖂 West Dunbartonshire Council, 16 Church Street, Dunbarton, G82 1QL.
🖳🖳   communications@west-dunbarton.gov.uk

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WDC Mobility Scooter Use Policy
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1. Scope
This guidance will apply to any tenant living in sheltered housing complexes, multi-
story flats or any other communal living accommodation. 
2. Introduction
The purpose of this document is to provide guidelines on Mobility Scooters in
accommodation as set out above. 
Due to the widespread use and availability of mobility scooters, their popularity is
beginning to create issues in terms of safe storage, use and charging in areas that
were not designed to accommodate scooters. Subsequently, tenants are attempting
to use common areas to store and charge their scooters. 
The Fire Scotland Act 2005 requires that fire risks in common areas should be
assessed, and actions taken to reduce these risks. In residential buildings mobility
scooter fires can pose a life safety risk to tenants, employees, firefighters and others
when stored in communal areas and/or escape routes. 
The objectives of this document are to:
• provide guidance for staff when tenants request storage/charging facilities.
• provide guidance to tenants when requesting storage/charging facilities.
• provide guidance to staff when tenants wish to keep their mobility scooters in their
own home.
• provide guidance to tenants who wish to keep their mobility scooters within their
own home.
• address any safety risks for all tenants.
• respond to future needs of tenants; and
• future proofing services to fit tenants’ needs. 
3. Definitions 
Mobility Scooters 
Powered scooters and wheelchairs are defined as ‘invalid carriages’ under the Use of
Invalid Carriages on Highways Regulations 1988. The regulations divided these
machines into three classes:
• Class 1 applies to manual wheelchairs.
• Class 2 applies to machines designed for use on the pavement travelling at speed
of up to 4mph (i.e.,8i9 power wheelchairs). They may also be used on the road to
cross from one pavement to another or where no pavement is available; and
• Class 3 applies to machines that can be used both on the pavement where, like
class 2 vehicles, they are limited to 4mph, and on the road where they can travel
up to 8mph.

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WDC Mobility Scooter Use Policy
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4. Guidelines and Responsibilities 
4.1 Acceptable Vehicles 
This guidance applies to both Class 2 and 3 vehicles. Class 1 vehicles do not require
permissions to be stored or used within our properties, but no items should be stored
in communal areas, storage of permitted vehicles / equipment should not be stored in
communal areas unless it has been specifically designated for such purposes. 
Any class 3 vehicle which is longer than 1200mm or wider than 700mm is not permitted
to be stored inside sheltered housing complexes, multi-storey common areas or
customers own homes at all. The reason for this is class 3 scooters are road worthy
vehicles and therefore are generally heavier and larger. This increases the risk of
damage to West Dunbartonshire Council (WDC) property, including to lifts. 
Section 2.13 of the tenancy agreement will be updated to state – ‘No property
belonging to you, anyone residing with you, or anyone visiting you, including but not
limited to bicycles, motorcycles or prams, should be stored in any of the common
parts except in areas set aside for storage. Scooters, E-bikes and mobility scooters
and similar can only be stored in a designated safe area after Landlord consent. You
must not do anything which causes inconvenience or danger to anyone using the
common parts.’   
4.2 Permissions 
All tenants of sheltered housing, multi-storey flats or other communal
accommodation cannot store or charge scooters in communal areas unless this area
has been specifically designated by WDC as safe and acceptable to do so. The
Practical Fire Safety Guidance for Existing Specialised Housing has identified
Mobility Scooters as a risk indoors if they are stored on escape routes, if there was a
fire there is a likelihood that escape routes would become impassable due to smoke
and heat putting residents at significant risk. 
When recommendations (as set out in the above mentioned Fire Safety Guidance)
and conditions on ownership of mobility scooters (as set out below in section 4.3) are
met, tenants may be able to store smaller scooters in their own home. It is
recommended also that tenants should arrange a home fire safety visit from Scottish
Fire and Rescue Service. To book a free home safety visit call the Scottish Fire and
Rescue Service on 0800 0731 999 or visit www.firesscotland.gov.uk 
If you are a new tenant moving into one of our complexes, you will not be permitted
to move in with a mobility scooter or purchase one with the intent to store or use
internally within the complex once you are in residence, unless a suitable storage /
charging facility is available within your home or at the complex.  Please note you will
require to obtain permission from onsite staff prior to arranging any external storage
arrangements for mobility scooters and the provision of this will only be possible if
there is suitable hard standing and access. Onsite staff should also consult with
Housing prior to authorising any additional external charging points.

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WDC Mobility Scooter Use Policy
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4.3 Conditions on ownership of mobility scooter 
It is recommended that all users of Mobility Scooters should have Public Liability
Insurance covering accidental damage to a third party and/or property. This is
required if the user causes injury to another person or damage to WDC building.
Class 3 Mobility Scooters should also by registered with the DVLA. Government guidance
on mobility scooters, and the requirements around them can be found on the
following link-
Mobility scooters and powered wheelchairs: the rules: Overview - GOV.UK (www.gov.uk) 
4.4 Use of mobility scooters within common areas 
Mobility scooters cannot be used inside the building unless the tenant has authorised
permission for storage within their flat as set out above in section 4.2 Permissions.
Mobility Scooters must not be stored or charged in corridors or other communal
areas. At present there are no external designated storage / charging facilities on any
of our sites. Where mobility scooters are left within unauthorised areas, WDC staff
will discuss this with the owner. Should the mobility scooter remain there after
discussions have taken place, WDC may remove and dispose of the scooter. 
If you have been granted permission to store your mobility scooter in your home and
therefore are allowed it indoors, they should be ridden safely and in a responsible
manner, especially within the confines of the building and grounds of the complex
and by taking due care and consideration for other tenants, staff and visitors.  All
scooters should be set at the lowest speed setting when being used indoors, and if
using lifts, users should ensure they take due care and attention of the property and
other lift users. Mobility scooter users should also ensure they can safely manoeuvre
their scooters for entry and exit to the lift. Any damage caused to WDC property
because of mobility scooters will be recharged to tenants. This may be recovered
through the owner’s Public Liability Insurance Company, or if the insurance is void
the customer will be personally liable for all costs. All users should also be vigilant
when charging their scooter, adhere to the guidance issued with the scooter
regarding charging, and never leave the scooter on charge unattended due to the
potential fire risk from the batteries. As a minimum, batteries should have a CE mark
or UKCA mark to show that they adhere to the applicable safety standards. We
would also recommend tenants to register their devices with the manufacturer, this
makes it easier for any recalls or issues to be easily communicated with you, and to
only buy from reputable sources. In the UK there is specific legislation to cover
batteries, they are governed by the General Product Safety Regulations. 
Lithium-ion Batteries | Electrical Safety First

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WDC Mobility Scooter Use Policy
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5. Review 
This guidance will be reviewed and updated before the end of 2024, when the
Council has developed a mobility scooter external storage programme or earlier if a
review is required due to changes in legal, regulatory, or best practice
recommendations.