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Item 10 - Access to Housing West Dunbartonshire

West Dunbartonshire Council · 1 May 2024
Back to Housing & Communities Committee — 1 May 2024 and its agenda

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WEST DUNBARTONSHIRE COUNCIL
Report by the Chief Officer, Housing and Employability
Housing and Communities Committee: 01 May 2024
___________________________________________________________________
Subject:     Access to Housing in West Dunbartonshire Council
1. Purpose
1.1 The purpose of this report is to provide members with an update on Access to
Housing in West Dunbartonshire. Access to Housing includes housing for those
on the general list, transferring tenants and households experiencing
homelessness. This report will cover the following.
• Performance 2023/24,
• Current housing demand and the needs,
• 2024/25 Letting and future demand.
2. Recommendations
2.1  It is recommended that the Housing and Communities Committee:
(i) Note the current housing and homeless context and unprecedented
pressures in West Dunbartonshire;
(ii) Note that discussions will take place at a member/officer level to discuss
the potential of a housing emergency declaration within West
Dunbartonshire in advance of the summer recess;
(iii) Note the performance of our allocations for 2023/34 (4.5 and 4.6);
(iv) Note the current demand on our waiting list and level of needs and that
there are 1342 (26%) applicants that have no recognised housing need;
(v) Approve the revised target times (4.10) and agreed letting target (4.12 and
4.13) for those experiencing homelessness for 2024/25 to ensure we
continue to meet our statutory obligations as a local authority;
(vi) Note our updated Regulatory Engagement Plan (4.15);
(vii) Note the agreed letting targets for transferring tenants and those on the
general housing list (4.17)
(viii) Note and agree actions in relation to transferring tenants in (4.18) and
(4.19) of increasing the use of Homeswapper and creation of a transfer
led lettings plan for new build completions,
ITEM 10

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(i) Note the West Dunbartonshire Council funding allocation of £261k from
the Distribution of Funding for Rapid Rehousing Transition Plans (RRTPs)
funding for 2024/25 and approve that this allocation be utilised to deliver
the Home at the Heart (WDC RRTP) priorities for 2024/25 and;
(ii) Note in Section 7 the risks identified regarding letting and our legislative
duty to provide the statutory homeless and housing access service.
3. Background
3.1 The current Allocations Policy was agreed by Committee in February 2022. The
policy is due a review end of 2024 into early 2025. The policy is based on priority
needs meaning those with the greatest need are housed.  Appendix 1 details the
categories of our Allocation Policy along with a Points Table summary.
3.2 Each year, to meet our commitments to all those in housing need and our
statutory and legislative duties regarding homeless households, we agree our
letting targets for those on the general waiting list, transfer list and those with
homeless priority. The request for lets to homeless households is based on
annual modelling based on backlog, incoming demand, and supply and
turnover.
3.3 At the last Allocations elected members briefing in November 2023 it was agreed
we would report annually our performance and to highlight any changes required
within our Allocations Policy.
3.4 During the time of the current policy we experienced a worldwide pandemic that
began in 2020, and a cost-of-living crisis which has impacted inflation and
interest rates.  This has led to extreme pressures on limited social housing
across the country.  More than ever the demand outstrips the supply of social
housing.
3.5 Due to ongoing pressures impacting supply and increased demand the Scottish
Housing Regulator declare a systematic failure in our Homeless system in
December 2023 in a Thematic report.
3.6 This has also led to four Local Authorities declaring a housing emergency
including two which neighbour West Dunbartonshire. The Chartered Institute of
Housing (Scotland) has also declared a national housing emergency and
several sector bodies are actively lobbying the Scottish Government to declare
a national housing emergency.
3.7 Further discussion is planned at a Member/Officer level to discuss whether the
declaration of a housing emergency is valid within the current housing context
in West Dunbartonshire and depending on the outcome of these discussions a
report will be provided to Council in advance of the summer recess.
3.8 Therefore more than ever housing is a key priority, and it is critical we are
ensuring those with the greatest need are being housed.

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4. Main Issues
4.1 Our current approach to tackling homelessness is outlined in our Rapid
Rehousing Transition Plan (RRTP) “Home at the Heart”.  It was developed in
response to a key recommendation from the Homelessness and Rough
Sleeping Action Group (HARSAG) that was adopted by the Scottish
Government.  Its aims are influenced by the Scottish Social Housing Charter
and consistent with the Scottish Government’s “Ending Homelessness
Together” approach. A progress report of Year 5 of “Home at the Heart” will be
submitted to the Housing and Communities Committee in August 2024.  This
report will also highlight priority areas for 2024/25.
4.2 It was agreed that 64% of lets would go to homeless households, 20% of lets
would then be given to those on the general waiting list, 2% of which would be
to meet our commitment to young care leavers, and 5% to prevent youth
homelessness.
4.3 The remaining 16% would go to current tenants of the waiting list, of which 3%
to enable regeneration projects.
4.4 As of 21 March 2024, the following lets have been achieved;
Category Total Lets %
General 160 19
General (Young Care Leavers) 9 1%
General (Youth Prevention) 12 1%
Transfer 120 14%
Transfer (Regeneration) 19 2%
Homeless Priority 538 63%
TOTAL 858 100%
Appendix 1 details the categories and points summary of the Allocations policy.
4.5 Analysing the needs of those housed.  A total of 122 applicants from the general
waiting list have been housed as of 29th Feb 2024, their level of needs is as
seen below;
1.6%
8.2%
27.9%
62.3%
0%
10%
20%
30%
40%
50%
60%
70%
0 points 10-25 points 30-60 points 65 points and over
General List

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Of the 122, 12 applicants had a low-level housing need (under 25) and 2 no
housing need at all with 0 points.
4.6 A total of 109 current tenants (transfer) were rehoused and their level of need are
seen as below;
Of the 109, 35 applicants had low level of housing need with 7 have no need at
all therefore an aspirational move was facilitated by the housing service.
4.7 When we look at need of households experiencing homelessness, we use a
Rapid Rehousing Transition Plan (RRTP) model which considers the level of new
homeless decisions, the backlog of homeless households, projected future
demand, the number of lets made to households experiencing homelessness and
projected letting activity. The RRTP model uses this data to determine the
number of lets that will be required for households experiencing homelessness
on an annual basis and determines a projected lettings % target.  The table below
shows the target for 2023/24 and the achieved targets along with RSL’s;
Calculation of homeless lets required and % of expected
letting activity required to meet need - split by LA & RSL 
Year 5
target  Year 5 actual
Lets required to meet demand 921 652
Split LA 576 538*
Split RSL 311 149**
% Allocation of lets required
LA 69%*** 63%
RSL 69% 51%**
* As at 21/03/24
** As at 31/12/24 – Q4 not
*** 5% moved to Youth prevention
Current Demand
4.8 As of 29th February 2024 there are 5,166 applicants on the housing waiting list
plus an additional 470 current applications from households experiencing
homelessness.  The tables below show the points of those application by general
and transferring applicants;
6.4%
25.7% 28.4%
39.4%
0%
10%
20%
30%
40%
50%
0 points 10-25 points 30-60 points 65 points and over
Transfer List

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These tables show that 23% of general applicants and 33% of transfer applicants
have no housing need with 0 points and a further 28% of general and 40%
transfer applicants have a low level of housing need.
4.9 Our main reasons and background to those presenting as homeless with West
Dunbartonshire Council remain consistent with numbers as they are currently;
• 23% of the presentations are youth presentations (under 25
predominantly relationship breakdowns),
• 17% are those fleeing domestic abuse,
• 30% present from a housing association home or a private rented home,
and
• 13% from West Dunbartonshire Council tenancies including those
deemed at risk or experiencing domestic abuse.
Letting to Households Experiencing Homelessness
4.10 As part of our annual modelling for our RRTP we reviewed the target times for
those with no/low needs and due to the current housing access projections, we
874
1061
1319
490
0
200
400
600
800
1000
1200
1400
0 Points 10 - 25 Points 30 - 60 Points 65 plus points
General Waiting List Numbers
468
572
252
130
0
100
200
300
400
500
600
700
0 Points 10 - 25 Points 30 - 60 Points 65 plus points
Transfer Waiting List Numbers

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are increasing our target times from 15 weeks (2023/24 target) to 16 weeks
(2024/25 target) as our current time is 19 weeks.
4.11 External factors impacting void turnover, house building, and tenancy
terminations means the expected supply in 2024/25 will be reduced for both
Council and RSL lets. Currently modelling suggests that due to an increased
backlog, increased demand and reduced available turnover that for 2024/25 for
West Dunbartonshire, 127% of all available social tenancies inclusive of
conversions and housing first allocations will require to be allocated to
households experiencing homelessness to ensure targeted reductions in
temporary accommodation and faster access to settled accommodation is
achieved.
4.12 While this cannot be arithmetically achieved, and recognising other housing
need factors it would not be practical to have 100% allocation of lets to
households experiencing homelessness. Therefore, we will apply 64% lettings
target to homeless households. This objective was supported by the Housing
Improvement Board in March 2024 and a similar commitment of 69% will be
sought from our RSL partners via their annual RRTP Contribution Statements.
Calculation of homeless lets required and % of expected letting
activity required to meet need - split by LA & RSL 
Year 6 (24/25)
Lets required for to assist meeting
demand 932
Split LA 621
Split RSL 311
Projected turnover  Year 6
Split LA 750
Split RSL 350
% Allocation of lets required  Year 6
LA 64%*
RSL 69%
*5% is going to general youth homeless prevention and is included in lettings information
above
4.13 As detailed 64%/69% is not enough to fully meet demand and clear the backlog
of households in temporary accommodation and will result in a shortfall of
around 688 lets and 110 additional households in temporary accommodation.
The backlog includes 265 households in temporary accommodation with a total
of 84 children.  There are approximately 158 children in our wider
homelessness backlog. By not fully meeting our demand means households
will spend longer in temporary accommodation than they or the Council would
like.
4.14 A shortfall on lets can also lead to a requirement to increase the number of
temporary accommodation units. If we required to do this, it will reduce lets
available for mainstream offers and would also require additional staff
resources to manage the additional units.

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4.15 Regulatory Engagement
The Scottish Housing Regulator has updated engagement plan in April 2024
for the year ahead which will have been published in April.  They have stated;
During 2023/24, we reviewed and compared the data for all local authorities
from the Scottish Government’s national homelessness statistics. We also
spoke to all local authorities to gather further information and assurance about
their homelessness services. To assess the risks to people who are
threatened with or experiencing homelessness we will engage with all local
authorities during 2024/25 with a focus on the provision of appropriate
temporary accommodation.
This reinforces the priority and importance of meeting our aims within our
RRTP.
4.16 The Housing and Communities Committee Convener has engaged with the
Housing Minister and has maintained the Council’s commitment to ending
homelessness through the following;
“Continue our approach and commitment to ending homelessness and maintain
high levels of allocating council homes to homeless households, as we
referenced at our meeting, we require this commitment to be matched by our
housing association partners which at this point is inconsistent and would
welcome your influence to ensure all parts of the social housing sector are
working collaboratively to minimise time spent in temporary accommodation”.
Transferring Tenants
4.17 It has been agreed that for 2024/25 lets to transferring tenants would be
increased from 16% to 18%, which means that 18% for those on the general
waiting list.  Those general lets include lets made through the Council’s
ongoing participation in humanitarian resettlement schemes which we project
to be around 50 households in 2024/25 through ongoing participation in the
existing schemes. 
4.18 In addition to this increase to further meet the needs of those of our current
tenants it has been agreed to further explore ways to increase the use of
Homeswapper which enables social housing tenants to exchange properties
with other tenants to meet their needs.  Mutual exchange also does not come
with any void repair costs which is an additional benefit to all tenants.  All
Council tenants who apply for housing will be automatically enrolled on the
Homeswapper scheme and will be supported to access a home exchange
which will meet their housing need.
4.19 Council new build properties will mainly be let to transfer tenants in the first
instance to promote turnover of properties. The investment approach to transfer
led new build allocations is that we work to create allocation chains from each
mainstream new build and will be achieved through the delivery of a lettings
plan for each new build development, this will be in place for our Clydebank
East development where we anticipate the first handover of homes in late
Summer. We anticipate that a minimum of 70% of new build lets will be made

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to transfer applicants in all our future new build developments.  Specific needs
properties will be excluded from this approach and will be allocated to the
household in greatest housing need regardless of current housing tenure.  This
wider approach will be linked to our current downsizing incentive scheme. 
4.20 The approaches outlined above ensure we are meeting the housing needs of
our current tenants. Positively increased lets to transferring tenants will add to
more turnover in homes being available but may lead to increased voids
expenditure. However, this will be closely monitored, and all transfer applicants’
homes will be visited in advance of any anticipated transfer allocation to ensure
the void expenditure is minimised.
5. People Implications
5.1 Any additional posts required to strengthen the team will be recruited in line with
the Council’s existing recruitment policy and will be funded from the Scottish
Government funding for the provision of homelessness prevention and response.
6. Financial and Procurement Implications
6.1 In March 2024, West Dunbartonshire Council was advised that our allocation
of the distribution of £8 million revenue funding to fund rapid rehousing
transition plans (RRTPs) for 2024-25 was £261k.  This represents a modest
increase in the allocation for 2023-24.  The agreed funding distribution is as
follows:
• a funding floor which ensures that every local authority in Scotland
receives at least £50,000 in 2024-25 towards the implementation of their
RRTP.
• the three-year average of unintentionally homelessness assessments
continues to be used for distribution. This comes from published national
homelessness statistics (HL1).
6.2 Any increased transfer lets means there will be additional spends on voids this
will be closely monitored to manage this risk. 
6.3 If we require to take additional temporary accommodation units there will be
costs to the service to do so along with additional staffing costs if we require
more staff if units increase.  It also means available lets will be reduced because
of being converted to temporary accommodation use.
6.4 If we increase the use of Home Swapper, as it will mean current tenants mutual
exchanging this does not have any add on costs to the void budget.
6.5 There are no procurement implications in terms of this report.
7. Risk Analysis
7.1 As detailed in 3.5 and 3.6 we are in them midst of a national housing crisis and
figures reinforce that our demand far outweighs the supply.  If we are unable to
house the demand presenting as homeless which can impact on increased use

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of Unsuitable Accommodation and potentially failing to offer any
accommodation could lead to full scale failure to meet our homeless duty.
7.2 We currently have Regulatory engagement as stated in 4.15 which includes our
homeless service and in particular our temporary accommodation.  The risk if
breaches of the Unsuitable Accommodation Order continue or we begin failing
to offer temporary accommodation then our engagement is at risk of being
increased.
7.3 The targets agreed in 4.12 do not meet demand therefore it is highly likely that
times spent in temporary accommodation will beginning increasing including for
those households with children.
8 Environmental Sustainability
8.1 The delivery of new homes referred to within this paper are within the approved
More Homes zero carbon approach. Our current and future approach to
strategic housing asset management will continue to prioritise a ‘zero carbon’
approach to decision making and deliverability and this will be done the aims of
the Housing Asset Management Strategy and the Council’s Climate Change
Strategy.
9. Equalities Impact Assessment (EIA)
9.1 There are no negative equalities impacts due to this update.  An EIA screening will
be carried out for any policy changes.
10. Consultation
10.1 The first draft of our RRTP was developed in collaboration with key partners,
including the Health and Social Care Partnership, local Registered Social
Landlords and third sector organisations, via a series of well attended
stakeholder events held in November and December 2018.
10.2 Consultation and communication have continued since the submission of the
first iteration of the RRTP through the Housing Solutions Partnership. Further
engagement has also taken place with other local landlords via the Strategic
Housing Providers Forum, engagement has continued with the Health and
Social Care Partnership and a dialogue with the West Dunbartonshire Tenants
and Residents Organisation (WDTRO) regarding the implementation of the
RRTP and Housing First has also taken place and will continue to do so at the
regular liaison meetings.
10.3 Consultation of tenants, housing applicants and wider stakeholders was carried
out in 2021 during the last review of our Allocations policy which was
subsequently agreed by Committee in February 2022. 
11. Strategic Assessment
11.1 Having considered the Council's strategic priorities, this report contributes
significantly to all strategic priorities.

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Peter Barry
Chief Officer, Housing and Employability
Date: 17th April 2024 
___________________________________________________________________
Person to Contact:  John Kerr – Housing Development and Homelessness
Manager, Housing Development and Homelessness Team,
Housing and Employability, telephone: 07793717981, email:
john.kerr@west-dunbarton.gov.uk
Claire McKay – Housing Development Co-ordinator, Housing
Development and Homelessness Team, Housing and
Employability, telephone: 07793717981, email: Claire. McKay
@west-dunbarton.gov.uk 
Appendices: 1. Allocations Categories and Points Summary
Background Papers: West Dunbartonshire Council Allocations policy
“Home at the Heart” – Rapid Rehousing Transition Plan
Wards Affected:   All