Democracy Spraffa

Item 7 - Local Policing Plan -For Scrutiny

West Dunbartonshire Council · 22 February 2023
Back to Housing & Communities Committee — 22 February 2023 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

OFFICIAL 
West Dunbartonshire - L Division - Local Policing
Plan 
ITEM 7

Page 2

OFFICIAL 
Contents
West Dunbartonshire - L Division - Local Policing Plan .............................................. 1
Foreword ................................................................................................................ 3
Introduction ............................................................................................................. 5
National strategic alignment ................................................................................... 6
Police Scotland’s strategic objectives ..................................................................... 7
West Dunbartonshire Local policing delivery context.............................................. 8
Local priorities ...................................................................................................... 10
Local objectives and activity ................................................................................. 13
Threats to public safety and wellbeing are resolved by a proactive and
responsive police service .................................................................................. 13
The needs of local communities are addressed through effective service delivery
.......................................................................................................................... 18
The public, communities and partners are engaged, involved and have
confidence in policing ........................................................................................ 22
Our people are supported through a positive working environment, enabling
them to service the public ................................................................................. 25
Police Scotland is sustainable, adaptable and prepared for future challenges . 28
Governance and performance .............................................................................. 31
Equality, diversity and inclusion ............................................................................ 32
Engaging with us .................................................................................................. 33

Page 3

OFFICIAL
Foreword
As the Local Police Commander I am pleased to introduce the Local Policing Plan
for West Dunbartonshire for 2023-26.  I was proud to be appointed Divisional
Commander of Argyll and West Dunbartonshire in December 2021 and I would like
to thank my predecessor, Chief Superintendent John Paterson, for his commitment
and dedication to policing this area before my arrival in post.
This plan outlines how police officers and staff, working closely with partner agencies
through the community planning process, will focus on local policing priorities over
the next three years; it reflects the views of the diverse range of urban, rural, remote
and island communities across the area as well as drawing on information from
Police Scotland’s Strategic Assessment.
Much has changed since the compilation of the last Local Policing Plan in 2020 and
Police Scotland and our partners acknowledge the challenges and opportunities
which lie ahead, particularly when we consider both the continued recovery from the
global COVID pandemic and the current cost of living, creating an ever changing,
uncertain and complex environment.
Local Policing is at the heart of our relationship with communities and all of the
officers and staff working across Argyll and West Dunbartonshire are committed to
keeping our communities safe by providing a responsive, resilient and focussed
service. This Local Policing Plan reflects the need to collaborate, refocus and
redirect resources from across a range of sectors to meet the needs of the public.  I
am committed to developing and enhancing the strong community spirit that exists
by building close alliances with our communities and partners across the public,
private and third sectors to improve outcomes and reduce inequalities as set out in
the Community Empowerment (Scotland) Act 2015.
We are all aware of the impact vulnerability, mental ill-health, alcohol and substance
misuse has on both individuals and wider society.  A broader understanding of the
impact that living through the COVID pandemic has had is also starting to emerge,
including the harms caused to individuals.  The cost of living is likely to further impact
communities, families, households and businesses.  It has been well documented
that the associated demands placed on policing continue to grow with less than 20%
of all calls received by the police service resulting in a crime being recorded.

Page 4

OFFICIAL
In developing our Local Policing Plans for 2023-26, we have consulted widely with
our stakeholders – the public, partner agencies and our staff.  The feedback we
received has informed this plan.  We will address priorities and tackle the things
which you have told us matter to you the most.  This plan builds on the strong
foundations already in place, with a continued emphasis on crimes of violence and
protecting the most vulnerable members of our communities, road safety, thefts
(including cyber and digital frauds), drug supply and misuse and disorder.  In
addition to tackling traditional and visible crime and criminality, we must find different
ways to prevent, disrupt and respond to the ever more inventive and complex use of
digital tools and new tactics, often originating from beyond our borders, to commit
fraud, extort money or cause harm.  
Increased use of social media across all age groups brings with it the requirement to
raise awareness, through education, of the potential harm that can be caused and to
ensure everyone remains safe online and has the confidence to report any matters
of concern.  In these challenging times, it is clear that the police service cannot meet
the needs of everyone on its own. We will improve our skill-set by continuing to
actively participate in existing and new partnerships, listen to and learn from the
experience of our people and communities and utilise our policing expertise to
improve resilience, prevent crime and other harm.  
Whilst the demands and complexity of the challenges faced by Police Scotland
continue to evolve our core values of integrity, fairness, respect and human rights
will continue to underpin all we do. As your Local Police Commander I have a
statutory responsibility under the Police and Fire Reform (Scotland) Act 2012 to work
closely with West Dunbartonshire and Argyll & Bute Local Authorities to ensure our
Local Policing Plans are linked to the Local Outcome Improvement Plans.  I am
determined that officers and staff across the Argyll & West Dunbartonshire Division
continue to provide a visible, effective and efficient policing service that is relevant to
the communities we serve; preventing and detecting crime whilst providing support
and protection to those who need us.  I am immensely proud of the work police
officers and staff do every hour of every day across the Division to keep people safe,
and it’s my privilege to serve as your Local Police Commander.
Chief Superintendent Lynn Ratcliff, Local Police Commander, Argyll & West
Dunbartonshire Division

Page 5

OFFICIAL 
Introduction
Argyll & West Dunbartonshire Division has a large geographical footprint. At just
under 3000 square miles, it reaches from Clydebank in West Dunbartonshire as far
north as Oban, out to Mull, Coll and Tiree and south to Islay and Kintyre.
West Dunbartonshire includes the towns of Clydebank, Dumbarton and Alexandria
and has a population of more than 89,000 people. 
It covers an area of around 98 square miles with residential and business
communities that stretch along the banks of the Clyde to the shores of Loch Lomond.
The Chief Constable of Police Scotland has ultimate and overarching responsibility
for the policing of Scotland as per Section 17 of the Police and Fire Reform
(Scotland) Act 2012. 
Section 47 of the Police and Fire Reform (Scotland) Act 2012 places a statutory
responsibility on each Local Police Commander to produce a policing plan for their
local authority area. These plans are not solely a legislative responsibility, but also
demonstrate Police Scotland’s commitment to delivering local and national
outcomes. 
Our Local Policing Plan 2023-2026 is linked to the West Dunbartonshire Local
Outcome Improvement Plan. It currently provides the priorities for West
Dunbartonshire:
Flourishing Our local community is flourishing
Independent Our adults and older residents are supported to remain
independent
Nurtured Our children and young people are nurtured
Empowered Our residents are empowered
Safe Our communities are safe
The Local Policing Plan will adapt to our changing challenges and demands and as
such will be reviewed every 3 months to ensure it accurately reflects the needs of
our communities within West Dunbartonshire.

Page 6

OFFICIAL 
National strategic alignment
Our strategic outcomes provide a clear route from the Scottish Government’s
outcomes and priorities, including the Justice Strategy, through Police Scotland’s
strategies, plans and performance reporting, enabling us to demonstrate alignment
and clearly articulate our ambitions and progress as demonstrated below. In addition
to the Annual Police Plan, Police Scotland’s thirteen local policing divisions produce
Local Police Plans which reference distinct priorities, objectives, outcomes and
performance measures. They link to wider community planning arrangements, with
Local Outcome Improvement Plans taken into account in their development.
 Scottish Government National Outcomes/Strategic Priorities/Justice Vision
 SPA/Police Scotland Strategic Outcomes
 Long Term Policing Strategy: Policing for a Safe, Protected and Resilient
Scotland
 Enabler strategies including People, Fleet, Estates, Public Contact and
Engagement, Enabling Policing for the Future, Digital Data and ICT, Cyber,
Environmental, Procurement, Violence against Women and Girls, Equality
Diversity and Inclusion
These are underpinned by plans including the Strategic Workforce Plan, Annual
Police Plan, Local Police Plans, Local Outcome Improvement Plans, and 
Financial Plans.

Page 7

OFFICIAL 
Police Scotland’s strategic objectives

Page 8

OFFICIAL 
West Dunbartonshire Local policing delivery context
Argyll and West Dunbartonshire Division covers almost 3,000 square miles of land
and sea. The area encompasses two local authority areas - West Dunbartonshire
and Argyll and Bute. For West Dunbartonshire we have a dedicated Area
Commander who has responsibility for day-to-day policing.
Whilst West Dunbartonshire has a population of just over 89,000 people, there are a
lot of tourist attractions in the area including Dumbarton Castle and of course Loch
Lomond which attracts people from all over the UK particularly during the summer
months. 
The area has a vibrant and diverse population and boasts a significant number of
small-scale commercial enterprises supporting the local community. 
Uniformed policing in the division consists of response officers, based at Dumbarton
Police Station who are responsible for the day to day policing presence in our
communities and are the first point of contact for the majority of our frontline
response. To compliment response officers, West Dunbartonshire has a dedicated
Community Policing Team who are embedded in our communities and will address
local issues at a local level. 
The Community Engagement Team (CET) provide specialist support to the Division
in respect of crime prevention, safer communities and architectural liaison work. The
CET prioritises the Divert and Deter strands of the Serious Organised Crime
Strategy and oversees local imbedding of the UK’s Counter Terrorism Strategy
known as Contest. Further to this, the CET leads equality and diversity matters and
oversees hate crime investigations within the division.
Specialist departments within the division include the Criminal Investigation
Department (CID), and the Public Protection Unit (PPU), responsible for the
investigation of serious crime, sexual crime and domestic abuse.

Page 9

OFFICIAL 
Our Local Policing Division is supported by a number of national functions including
Specialist Crime Division (SCD), Operational Support Division (OSD), Partnerships,
Prevention and Community Wellbeing Division (PPCW). 
We are also supported by our Contact, Command and Control Division who provide
frontline advice, support and assistance to the public and police.  Their highly skilled
staff and officers provide 24 hour support to resolve enquiries, prioritise and task
incidents and supply our frontline officers with operationally critical information. 
The introduction of the Contact Assessment Model (CAM) changed the way Police
Scotland handles calls from the public. With CAM, each call is assessed and
prioritised to ensure that where a police response is required, it will be despatched
timeously. Where the matter does not require a policing response and would be
more effectively resolved by another agency, the call will be referred accordingly.
This ensures that communities across West Dunbartonshire receive support from the
most appropriate agency and enables police resources to be deployed more
effectively to prevent crime and disorder in your area.

Page 10

OFFICIAL 
Local priorities

Page 11

OFFICIAL
We engaged with the public on this Local Policing Plan through our Your Police
Survey, which has been running now for a number of years. We also carried out
specific engagement from November 2022 through to February 2023, providing an
opportunity for you to tell us what matters to you most for policing in West
Dunbartonshire. 
This reflected past consultation results and underlines that we continue to focus our
efforts on areas of concert for the communities we serve. The priorities you identified
were:
 Tackling anti-social behaviour
 Tackling crimes related to drugs and alcohol
 Visibility, presence and being approachable
 Traffic related offences
 Improved community engagement
 Tackling violence and domestic abuse
These priorities are not considered in isolation, for example our response to violence
against women and girls includes elements of a number of the priorities identified. 
Whilst public consultation with the people of West Dunbartonshire determines local
priorities, national priorities are identified through our National Strategic Assessment,
and these also feature in our Annual Police Plan. National priorities include:
 Protecting vulnerable people
 Tackling crime in the digital age
 Working with communities
 Support for operational policing
Together with the local priorities you identified and our shared partnership objectives,
we will focus our efforts with equal commitment and determination to deliver positive
outcomes for the communities we serve. The resources which inform our priority
setting are:

Page 12

OFFICIAL 
 Locally we have engaged with our communities to provide results from the
Your Police Survey open to everyone in our community of West
Dunbartonshire.
 Nationally, we have sources such as the Police Scotland National Strategic
Assessment (2023/26) providing crime and incident data, Police Scotland
Annual Police Plan (2023/24)
 West Dunbartonshire Local Outcome Improvement Plan
 Community Impact Assessments
 Equality and Human Rights Impact Assessments
Taking the local priorities provided by you, alongside our own Strategic Assessment
and partnership objectives, the overall priorities for the West Dunbartonshire Local
Policing Plan are:
 Acquisitive Crime
 Public Protection
 Road Safety and Road Crime
 Serious Organised Crime
 Violence and anti-social behaviour
Only by working together can we achieve the shared vision of a West
Dunbartonshire which has a positive, equitable and inclusive future.

Page 13

OFFICIAL
OFFICIAL
Local objectives and activity
Threats to public safety and wellbeing are resolved by a proactive
and responsive police service 
We find ourselves moving at an ever-increasing pace from the physical to the digital
world; a move that creates new and complex crime types. It also affects traditional
crime, much of which now has a digital element.
To protect our communities effectively, we will continue to explore innovative
technologies and partnerships.
We will continue to be a key contributor to local joint planning and delivery, helping
drive a shift to prevention and early intervention across services.
Objective: Keep people safe in the physical and digital world
Activity: Implement new measures to reduce threat, risk and harm to vulnerable
missing people.  
Key Milestones:
 Ensure Herbert Protocol continues to be implemented for those living with
dementia whether at home or in care establishments.
 Promote the use of the Purple Alert app within communities to enable
community awareness to find someone living with dementia if they go
missing.
 Hold focus groups with those living with dementia, younger people and those
in the business sector around the use of Dementia Safeguarding Tags.
 Develop a communications plan to launch the Dementia Safeguarding Tags
with those living with dementia, business sector and wider public.
 Launch the Dementia Safeguarding Tags within communities of West
Dunbartonshire.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:

Page 14

 How effective is the implementation of the Herbert Protocol in helping find
people living with dementia who go missing?
 How well have Argyll and West Dunbartonshire Police Division promoted the
Purple Alert app?
 How effective is the Dementia Safeguarding Tag in assisting people living with
dementia when they are out in the community?
Activity: Work with partners to reduce the impact of cyber related harm.
Key milestones: 
 Deliver cyber-related harm awareness events to those most at risk including
vulnerable adults and younger people, alongside partner agencies including
Trading Standards.
 Increase preventative work to highlight dangers of cyber-crime including use
of Youth Engagement Officers to deliver inputs to schools and Community
Engagement officers to deliver inputs to older adults.
 Work with partners in education to prevent cyber bullying.
 Work with partners in education to provide parents with tools to keep their
young people safe online.
Update expected: Y1-3 Quarterly 
Performance measures and insights:
 How many cyber-crime awareness events have been held with partner
agencies?
 How effective has the division been in reducing the impact of cyber-crime?
 How well are Argyll and West Dunbartonshire doing in providing information to
parents to help prevent cyber-bullying?
Objective: Design services jointly to tackle complex public safety and
wellbeing challenges
Activity: Develop partnership approaches to tackle drug related deaths, drug related
harm and improve community wellbeing
Key milestones:

Page 15

OFFICIAL 
 Focus intelligence led proactive operations to divert those involved in drugs
supply across the geography from travelling to supply drugs.
 Contribute to all drugs related death reviews as part of the Alcohol and Drugs
Partnership in West Dunbartonshire.
 Provide drug supply awareness (known as County Lines) inputs to front line
partners including social work, education staff, housing and environmental
services. Enhance our approach to those exploited by Serious Organised
Crime Groups in the drugs supply chain, safeguarding victims and maximising
investigative focus on bringing those involved in the coordination of such
activity to justice.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 Have intelligence-led proactive operations led to an increase in drug-related
detections?
 How well received are our inputs at Drugs Related Death Review meetings
chaired by the Alcohol and Drugs Partnership?
 How effective are Argyll and West Dunbartonshire Police Division in
encouraging the reporting of drug intelligence within communities?
Activity: Implement a refreshed approach to Children and Young People
underpinned by a Children’s Rights Approach to policing.
Key milestones: 
 Work with child protection partners to mitigate the risks posed to children and
young people including online sexual abuse and exploitation.
 Ensure we meet our corporate parenting responsibility by upholding the rights
and securing the wellbeing of Care-Experienced Young People.
 Create a refreshed Joint Investigative Interview (JIT) suite in Dumbarton
Police Station to improve our response to child protection for children who
have been abused or neglected.
 Provide a consistent point of contact for the school community, delivering and
participating in inputs and initiatives to provide focus on early and effective
intervention through education.

Page 16

OFFICIAL 
 Introduce the Scottish Child Interview Model (SCIM) to ensure best practice of
local authority and police working closely together to provide the best possible
service to children at risk.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 What work has been carried out with partners to mitigate the risks of online
sexual abuse and exploitation, and how effective has this been?
 Has the JIIT suite in Dumbarton been completed and how effectively is this
being used?
 How many inputs have been provided within education establishments for
young people?
 Has the roll out of SCIM taken place and how successful has this been?
Objective: Support policing through proactive prevention
Activity: Support the implementation of Distress Brief Intervention throughout West
Dunbartonshire.
Key milestones: 
 Identify and train officers suitable for the launch of Distress Brief Intervention
taking an incremental approach to ensure adequate service provision with
Level 1 providers.
 Support officers in completion of both online and face to face training to
ensure they are appropriately trained as Level 2 officers.
 Monitor referrals to Support in Mind Scotland in accordance with training
provided for Level 2 referring officers.
 Promote Distress Brief Intervention as an additional tool to support those with
low level distress.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How many officers have completed the training for Distress Brief Intervention?
 Is training, awareness and guidance in place for officers and staff within the
required timescales?

Page 17

OFFICIAL 
 How many referrals have been made that are suitable for engagement with
Support in Mind Scotland?
 How effective are Argyll and West Dunbartonshire Police Division in
supporting the implementation of Distress Brief Interventions?
Activity: Support the delivery of the National Water Safety Strategy to reduce
accidental drownings and water-related suicides. 
Key milestones: 
 Be a key stakeholder in a partnership approach to water safety in West
Dunbartonshire.
 Engage with education to provide a positive impact into the secondary school
curriculum
 Work with staff to improve water safety awareness and operational
effectiveness.
 Adopt a positive media strategy to promote water safety.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How well are Argyll and West Dunbartonshire Police Division contributing to
the Partnership Approach to Water Safety?
 Have the number of water related incidents seen a change since the start of
our educational activity?
 Is messaging around social media consistent across all partners to get the
right messages across?

Page 18

OFFICIAL 
The needs of local communities are addressed through effective
service delivery
To create your Local Police Plan we have engaged and consulted with the public,
stakeholders, community representatives and partners including other service
providers to ensure we have a shared understanding of the local community and the
role of policing within it.
We will continue to improve the services we provide as society evolves, embedding
accessibility and inclusivity into all that we do.
We continue to be able to call upon additional operational support and specialist
services to assist with incidents and investigations, large planned and unplanned
events, and other situations where these resources are needed, ensuring our focus
remains on the needs of the local community. 
Objective: Understand our communities and deliver the right mix of services to
meet their needs
Activity:  Tackle residential and commercial housebreakings and other forms of
acquisitive crime through preventative measures 
Key milestones: 
 Deliver preventative messages and mediums to provide wide ranging
education to all sections of our community including those who may not yet
have reliable internet services.
 Provide inputs with elderly communities on fraud prevention and increase the
capability of “cared for at home” network to educate those who may be
housebound for the purpose of preventing frauds.
 Strengthen local partnerships making use of technologies, including ‘Call
Blockers’ to reduce the likelihood of fraud.
 Deliver a programme of events with the business communities and financial
institutions to raise awareness, encourage target hardening, target criminality
and protect those vulnerable to acquisitive crime.

Page 19

OFFICIAL 
 Continue to work with West Dunbartonshire Council, sharing information
where possible and jointly promoting campaigns such as Shut out Scammers.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How are different platforms being used to push out education and prevention
messages?
 How effective are prevention messages to differing age groups within our
communities?
 How many funding applications have had success?
 How effective are the partnerships in Argyll and Bute in preventing frauds and
other acquisitive crimes?
 How many referrals have been made?
Objective: Support our communities through a blend of local and national
expertise
Activity: Develop a robust process to tackle anti-social behaviour including both
indoor and outdoor violence 
Key milestones: 
 Draft and implement a revised Information Sharing Protocol for ASB in
conjunction with West Dunbartonshire Council and Registered Social
Landlords.
 Focus priority actions with ASB partners to ensure victims are protected and
those responsible are engaged.
 Implement Summer Safety and Festive Safety Plans in relation to the night
time economy and licensed premises in conjunction with partners in West
Dunbartonshire Council and licensees.
 Increase the number of trained Keep Safe Places present throughout West
Dunbartonshire to assist in tackling hate crime and supporting vulnerable
people to live independently within our communities.
 Improve our information sharing on youth related issues with partner agencies
and the School Community, identifying and focussing on young people in

Page 20

OFFICIAL 
particular who are displaying behavioural difficulties, who are offending or at
risk of offending in the school or in the wider community.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 Is our Information Sharing Protocol regarding ASB up to date and fit for
purpose?
 How effective are our multi-agency ASB meetings at protecting victims?
 How many monitored licensed premises do we have in West Dunbartonshire?
 How have the number of Keep Safe places changed in West Dunbartonshire?
 How effective is Argyll and West Dunbartonshire Police Division at tackling
violent crime?
Activity: Improve and encourage reporting of domestic abuse throughout all
communities and target perpetrators
Key milestones: 
 Ensure domestic abuse investigations are progressed in accordance with
Police Scotland’s forthcoming Violence against Women and Girls strategy.
 Provide inputs from specialist departments to frontline officers who routinely
attend domestic incidents.
 Support local and national domestic abuse campaign material through social
media, officers promoting at community councils and via the displaying of
posters.
 Support businesses in our local communities to receive Domestic Abuse
awareness training through Medics against Violence (MAV).
 Enhance local focus for domestic incidents through Multi Agency Tasking and
Coordinating (MATAC) by proactively targeting domestic abuse offenders at a
local level, supported by national specialised expertise and alignment with
Multi Agency Risk Assessment Conference (MARAC)
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How effective is Argyll and West Dunbartonshire Police Division at keeping
victims of domestic abuse safe, and encouraging them to report incidents?

Page 21

OFFICIAL 
 How supported do our response officers feel when dealing with domestic
abuse incidents?
 How is our support for local and national campaigns received?
 How many businesses have we engaged with to encourage sign up to the
Medics against Violence inputs?
Objective: Support the changing nature of communities
Activity: Through intelligence led policing and proactive engagement with all road
users, reduce death and serious injury on West Dunbartonshire’s road network. 
Key milestones:  
 Deliver a calendar of campaign activity, in partnership with key stakeholders,
to improve driver attitudes/behaviour and reduce injury on the road network
throughout West Dunbartonshire.
 Work with GPs and social work departments to ensure those suitable for
DVLA assessments for retaining driving licences are supported by partner
agencies.
 Make our roads safer by positively influencing driver, cyclist, pedestrian and
horse rider behaviour through high visibility patrolling by specialist Roads
Policing Officers and use of Operation Close Pass and Lose the Blinkers.
 Carry out high visibility speed detection in local communities at locations of
most concern.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How effective are Argyll and West Dunbartonshire Police Division’s activities
in improving road safety in West Dunbartonshire?
 How well is the division doing in encouraging referrals to DVLA where
someone may not be suitable to continue driving?
 How well received have Operation Close Pass and Lose the Blinkers been in
promoting road safety?
 Have road deaths and serious injuries been reduced in West Dunbartonshire?

Page 22

OFFICIAL 
The public, communities and partners are engaged, involved and
have confidence in policing 
Our values are at the heart of everything we do.  Our human rights based approach
to policing along with ethical and privacy considerations are of the utmost importance
to the service we provide. The communities we serve should feel confident that we
will always police in a way that is fully underpinned by our values of fairness,
integrity, respect and human rights.
The safety and wellbeing of the people we serve are enhanced by providing services
that work efficiently. We will listen and seek to understand the changing needs of
diverse communities, bringing both professionalism and empathy to our interactions
and making changes to our services when required. Engaging with people
strengthens relevance, responsiveness and accountability and builds trust. We will
improve and refocus our engagement activities where these are not reaching diverse
communities and are not representative of the society we serve. 
Objective: Embed the ethical and privacy considerations that are integral to
policing and protection into every aspect of the service 
Activity: Enable and support effective engagement and communication with the
public, including promotion of our Local Police Plan  
Key Milestones:
 Ensure Your Police Survey is accessible for all including those who do not
have access to electronic means.
 Utilise forms of communication including Neighbourhood Watch Scotland
Alerts, Rural Watch, local newspapers and community newsletters to ensure
effective engagement for those who do not engage directly with Police.
 Conduct focused engagement events with our local communities, paying
particular attention to seldom heard groups who might not engage digitally
with Police Scotland.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:

Page 23

OFFICIAL 
 How well are we engaging with the public in continual dialogue to ensure
effective and inclusive input to the Local Police Plan?
Objective: Protect the public and promote wellbeing across Scotland by
providing services that are relevant, accessible and effective
Activity: Promote and improve rural communities and environmental wellbeing so
that people can flourish and feel safe. 
Key milestones: 
 Lead on the Divisional Partnership against Rural Crime group ensuring all key
partners are involved and included.
 Support awareness of livestock worrying offences and coordinate local
campaigns focusing on consequential outcomes and publicise successful
prosecutions.
 Build local and national intelligence profiles of those involved in rural theft
through use of technologies.
 Increase use of Rural Watch to detect and intercept suspect vehicles.
 Raise awareness of up to date security methods and produces and share
proven prevention tactics and techniques to make fuel more difficult to steal
from rural locations.
 Support equestrians to have safe and responsible access to the countryside
and promote equine road safety.
 Improve prevention and detection of wildlife crimes.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How well supported do those in the rural communities feel by Argyll and West
Dunbartonshire Police Division?
 How effective has the livestock worrying campaigns been in preventing
livestock attacks?
 What have we done to build local intelligence profiles?
 How many members are signed up to Rural Watch and how well used is this
platform been in raising awareness of rural crime?

Page 24

OFFICIAL 
 How well are we promoting up to date security methods through letters to
victims of rural crime and proactively on social media?
 How well have we supported the equine community to be safe on the roads?
 How has the prevention and detection of wildlife crime changed?
Objective: Work with local groups and public, third sector and private sector
organisations to support our communities
Activity: Engage with third sector groups and partners in West Dunbartonshire
Council to support refugees, including those displaced by the conflict in Ukraine.
Key milestones: 
 Participate in community planning to ensure that displaced people have a
distinct route to accommodation, support and care.
 Work with third sector groups to raise awareness of Police Scotland and the
support services we provide amongst refugees
 Expand the Keep Safe initiative to be inclusive for refugees to use and
access. .
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 Does qualitative feedback from third sector refugee groups indicate that
refugees feel supported by Argyll and West Dunbartonshire Police Division?
 How many community events have we attended supporting refugees?
 How well have we promoted the Keep Safe Initiative to be inclusive for
refuges?

Page 25

OFFICIAL 
Our people are supported through a positive working environment,
enabling them to service the public 
The safety and wellbeing of our officers and staff are at the heart of Police Scotland’s
commitments. The challenges for policing are significant and the part policing plays
in daily life will become ever more important as society faces huge challenges.
Policing is also coming under increasing scrutiny and pressure in relation to our
actions.
We will create the environment for our staff to be able to work effectively and equip
them to make decisions, ensuring they are trusted and empowered to do so.
Objective: Prioritise wellbeing and keep our people safe, well equipped and
protected
Activity: Enhance our communication throughout Argyll and West Dunbartonshire
policing division to focus on our people, ensuring they have a strong identity.
Key milestones: 
 Engage with staff and officers across West Dunbartonshire to develop a
communication strategy that fits their needs.
 Produce a monthly divisional bulletin that is people focussed and celebrates
achievements of officers and staff through a person centred approach.
 Ensure enhanced local representation from Scottish Police Federation to
ensure we are listening to concerns raised by our people and that their views
are acted on.
 Continue to develop and monitor responses to the staff survey and ensure
that our responses are visible to our officers.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How has local communication evolved to suit the requirements of officers and
staff?
 How well is our bulletin being received by frontline officers and staff at
addressing the items they wanted to be included?

Page 26

OFFICIAL 
 What local footprint do we have for local divisional federation representatives
at all ranks?
 What progress have we made since the latest staff survey in supporting the
needs of our people?
Objective: Support our people to be confident leaders, innovative, active
contributors and influencers
Activity: Establishment of Divisional Improvement Team to ensure local officers are
well connected and supported. 
Key milestones: 
 Increase our capability for Specially Trained Officers (Taser deployments) for
all communities throughout Argyll and Bute providing a safe geographical
coverage.
 Continue to promote wellbeing champions and access to support services
such as Police Treatment Centres, occupational health and Employee
Assistance Programme.
 Promote Your Safety Matters for all officers and staff in Argyll and West
Dunbartonshire Police Division.
 Establish staff led improvement group to ensure all officers and staff are
listened to and that change is driven from the grassroots of our service.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How many officers are Taser-trained, and what is our spread of Taser-trained
officers throughout West Dunbartonshire?
 How well are our officers being supported in accessing support services and
are these being well used?
 Are we promoting Your Safety Matters in a meaningful way?
 How has our staff-led improvement group led to change in West
Dunbartonshire?
Objective: Support our people to identify with and demonstrate Police
Scotland values and have a strong sense of belonging

Page 27

OFFICIAL 
Activity: Develop and implement divisional people plans to support the
implementation of the People and Equality, Diversity and Inclusion strategies.
Key milestones: 
 Review and evaluate existing approach
 Support officers through lateral and vertical development by identifying those
suitable for both local and national training.
 Develop and support our probationary Constables and Sergeants through the
national structured continuous professional development programme.
 Make progress towards ensuring that our workforce is representative of the
communities it serves and undertake positive action recruitment with under-
represented communities.
 Enhance support to first line managers through creation of a supervisory
toolkits relevant to West Dunbartonshire.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How does Argyll and West Dunbartonshire Police Division proactively
promote and support equality, diversity and inclusion initiatives?
 Do our people feel like they are being developed in accordance with their
ambitions?
 How well are we at supporting positive action recruitment?
 Is the supervisory toolkit fit for purposes and being well used, how are we
ensuring feedback and regular updates?

Page 28

OFFICIAL 
Police Scotland is sustainable, adaptable and prepared for future
challenges
Ongoing political, technological, economic and societal changes as well as
unforeseeable emergencies on a local and global scale require the police service to
adapt and respond to future challenges in order to maximise the benefits of future
opportunities. This includes working to reduce the impact of our activity, estates and
fleet on the environment. Police Scotland aims to make a significant contribution to
the Scottish Government’s 2040 carbon neutral target and 2045 zero greenhouse
gas emissions target.
Everyone has a role to play in improving financial sustainability, making efficient use
of resources and eliminating waste to deliver best value. Procurement of and
demand for goods and services will remain under scrutiny, ensuring resources are
used in the most efficient way possible to meet the greatest need.
Objective: Use innovative approaches to accelerate our capacity and capability
for effective service delivery
Activity: Seek out shared learning and training opportunities with partners
Key milestones:
 Awareness inputs to response and community front line officers on services
available for families affected by drugs in conjunction with the Alcohol and
Drugs Partnership.
 Encourage shared water safety attendance at training events alongside
Scottish Fire and Rescue Service and other Community Planning Partners.
 Promote dementia awareness training with West Dunbartonshire Community
Volunteer Services and the Health and Social Care Partnership.
 Partnership involvement in delivery of Distress Brief Intervention Training
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 Have frontline officers felt a benefit to the awareness sessions around families
affected by drugs?

Page 29

OFFICIAL 
 Have Argyll and West Dunbartonshire Police Division supported water safety
training and learning sessions?
 How well prepared are frontline officers to provide a compassionate response
to people living with dementia?
 How many officers are trained to provide Distress Brief Intervention referrals?
Objective: Commit to making a positive impact through outstanding
environmental sustainability
Activity: Develop and implement innovative and sustainable methods to deliver a
modern policing service in West Dunbartonshire. 
Key milestones: 
 Identify training and funding for cycling equipment for our officers.
 Better utilise pedal cycles for officers in smaller villages to provide visibility
and approachability
 Continue to support the roll out of electric vehicles.
 Foster biological diversity and improve wellbeing of staff by establishing green
space for social, recreation and relaxation activities.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How many cycle trained officers do we have in West Dunbartonshire?
 How accessible are alternative transport methods for officers carrying out high
visibility patrols and community engagement?
 Are electric vehicles being utilised within West Dunbartonshire and what is the
footprint of vehicle availability across our hubs.
Objective: Support operational policing through the appropriate digital tools
and delivery of best value
Activity: Support the implementation of the digital data and ICT strategy including
Mobile Working, national Core Operating System and Digital Evidence Sharing
Capability 
Key milestones:

Page 30

OFFICIAL 
 Support the training of officers in receiving Mobile Devices for notebook
purposes.
 Support the development of the national Core Operating System by ensuring
local officers are able to use the system effectively and this is quality
controlled.
Update expected:
 Y1-3 Quarterly
Performance measures and insights:
 How well are Argyll and West Dunbartonshire Policing Division doing to roll
out the use of mobile devices to operational officers?
 What local training and awareness is available to support officers in using the
COS systems.

Page 31

OFFICIAL
Governance and performance
Policing by consent is the bedrock of our approach. Public trust and confidence can
only be maintained through the legitimacy engendered by effective governance,
transparency and accountability. 
Our Performance Framework links to our local and national plans enabling
monitoring and measurement of progress on our priorities for policing and strategic
outcomes.
Key to delivering excellence in service provision is working collaboratively to support
the Community Planning Partnership and the Community Empowerment (Scotland)
Act 2015. 
Our Local Police Plan reflects the priorities that local communities, businesses and
organisations have told us matter most to them. We will continue to work with our
communities and partners to listen to concerns and ensure we respond effectively to
emerging issues. 
An overview of divisional performance against our strategic outcomes and shared
objectives is provided by the Divisional Commander at the West Dunbartonshire
Housing and Communities Committee on a quarterly basis. The performance reports
are a matter of public record and are stored on the West Dunbartonshire Councils’
Website.
Local Area Commanders regularly liaise with and provide updates to the community
and elected representatives at various forums and, to complement this, Community
Policing Officers provide local policing ward updates to Community Councils and
residents’ groups.

Page 32

OFFICIAL 
Equality, diversity and inclusion
Our work is underpinned by our commitment to equality and diversity, both in our
dealings with the public we serve and our own staff. We promote the core policing
values of human rights, integrity, fairness, and respect within our organisation and
the communities we police.
We recognise that effective consent-based policing must reflect the needs and
expectations of the individuals and local communities we serve. Our aim is to ensure
that our service is fair, consistent and transparent and that we focus on our key
objective of protecting the most vulnerable in our society. 
The Code of Ethics for policing in Scotland sets out the standards of behaviour
expected of all staff. It encapsulates Police Scotland’s core values and statutory
obligations under the Police and Fire Reform (Scotland) Act 2012. The Code sets out
both what the public can expect from us and what we should expect from each other.
The Scottish Police Authority (SPA) Equality Outcomes sets out their commitment to
not only comply with equality legislation, but to ensure that the implementation of
their equality actions positively contributes to a fairer society through advancing
equality and good relations in all that we do. 
We are committed to developing and promoting best practice in the refresh of our
Equality outcomes for 2022. These can be found along with our commitment and
duties to equality, diversity & inclusion at: 
https://www.scotland.police.uk/about-us/how-we-do-it/strategic-planning/policing-
together-equality-diversity-and-inclusion-strategy/ or via the QR code.

Page 33

OFFICIAL
This plan has been subject to an Equalities and Human Rights Impact Assessment
(EqHRIA) in compliance with the Scottish Public Sector Equality Duty. Separate
EqHRIAs will be undertaken for the activities described in this plan as required.
Engaging with us
Argyll and West Dunbartonshire Police Division
Dumbarton Police Station
Stirling Road
Dumbarton
G82 3PT
We are here to help
Dial 999 for an emergency that requires urgent police attention.
For non-emergency contact call the 24- hour non-emergency contact centre on 101.
If you have information about a crime in your area and wish to provide it
anonymously, call Crimestoppers charity on 0800 555 111. 
If you have any concerns or issues you wish to discuss, you can contact your local
Community Policing Team by phoning 101.
For more detailed information about your local Community Policing Team and other
services that Police Scotland provides, please visit our website at
www.scotland.police.uk 
If you would like this information in an alternative format or language, please phone
us on 101 to discuss your needs. Service users who are deaf or have a hearing
impairment can contact Police Scotland via Next Generation Text (NGT) on 18001,
101 for non-emergency, or 18000 in an emergency.

Page 34

OFFICIAL
Meaningful and effective engagement involves genuine dialogue, respect, integrity,
transparency and accountability. It provides an opportunity for people to shape our
services and influence decisions made. Insight from effective engagement helps
identify practical solutions and determine changes required to meet the needs of the
communities we serve. 
Police Scotland is committed to continuous improvement in all that we do. If you
have something to tell us about our service, please contact us at:
https://www.scotland.police.uk/contact-us/ 
Further information about our wider engagement can be found in our consultation
and engagement hub at: https://consult.scotland.police.uk/ 
Police Scotland has a number of active social media channels that provide a range
of information and insight into policing, both nationally and in your local area. A full
list of our social media accounts can be found on our website. Our local channels
can be found at:
Twitter: West Dunbartonshire Police
Facebook: Argyll and West Dunbartonshire Police Division
Please note that our social media channels are not monitored 24/7 and should not
be used for reporting crime. Please dial 999 in an emergency, and 101 in a non-
emergency situation.
Inclusive and accessible engagement.
We aim to embed accessibility and inclusivity into our services to make them work
for everyone. 
This Local Police Plan was subject to an Equality and Human Rights Impact
Assessment (EqHRIA). A summary of the EqHRIA has been published alongside
this document at [still in development].

Page 35

OFFICIAL 
This Local Police Plan can be made available in various alternative formats. For
more information, please contact us via our online form:
https://www.scotland.police.uk/contact-us/.
Deaf, deafened, hard of hearing or speech-impaired callers can contact us via Text
Relay on 18001101.