Democracy Spraffa

Item 9 - Appendix 1

West Dunbartonshire Council · 13 May 2026
Back to Housing & Communities Committee — 13 May 2026 and its agenda

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Page 1

Housing Emergency Declaration action plan 
Generated on: 29 April 2026
Report Layout: Housing Scorecard with Action and PI codes   
Icon Name  
1 - Deliver and maintain More Homes - West Dunbartonshire approach to the delivery of affordable housing. 
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/
001 Continue to
lobby SG for
increase in AHSP
funding in
partnership with
COSLA/SOLACE/
ALACHO  
31-Mar-
2025
Issue letter to the housing minister highlight the
Housing Emergency declaration and requesting
that the full AHSP is restored.
30-Aug-2024 Yes
John Kerr  
Highlight within SHIP and Programming Process
the impacts of cuts to the AHSP
31-Oct-2024 Yes  
Participate in a number of Member and Officer
groups and influence agenda to maximise AHSP
budget settlement
31-Mar-2025 Yes  
Review impact of discussions with Scottish
Government
31-Mar-2025 Yes  
H/HEDAP/2024/
002 Refresh
Strategic
Housing
Investment Plan
to ensure the
delivery of new
homes to meet
acute housing
need in West
Dunbartonshire  
29-Nov-
2024
Presentation to West Dunbartonshire Strategic
Housing Providers Forum
30-Aug-2024 Yes
John Kerr  
Carry out prioritisation exercise 21-Oct-2024 Yes  
Draft SHIP approved by More Homes Project
Board
31-Oct-2024 Yes  
H/HEDAP/2024/
003 Deliver new
Strategic
Housing
Investment Plan  
31-Oct-
2024       Jamie Dockery
ITEM 9 - APPENDIX 1

Page 2

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/
004 Deliver the
Council's
approved new
build
programme for
24/25 helping
meet the
identified
housing need.  
01-Mar-
2025       Dawn Conner  
H/HEDAP/2024/
005 Examine
ways to
accelerate new
build delivery
considering
housing
emergency
declaration  
31-Dec-
2024
SHIP to be prepared and draft submitted to the
Scottish Government by October 31
31-Oct-2024 Yes
John Kerr  
Develop and acquire More Homes Project Board
approval for proposal to ensure the acceleration
and prioritisation of new home delivery.
31-Dec-2024 Yes  
Develop revised Strategic Local Programme in
partnership with Scottish Government  
Yes  
H/HEDAP/2024/
006 Scale up
and extend the
Buy Back
Scheme to meet
the key housing
demand factors
including the
provision of
temporary
accommodation  
31-Mar-
2025
Yearend total buybacks 31-Mar-2025 Yes
Laura Hanna  
17 buy backs completed so far, this financial
year 
(11 Larger properties 3 bed + & 6 non-larger 1
& 2 beds) 
We have a further 8 under offer awaiting
completion 
(2 Larger properties 3 bed + & 6 non-larger 1 &
2 beds)  
Yes  
We have completed 13 buy backs so far in this
financial year, with another 9 properties under
offer, awaiting completion. 7 of these properties
have been let so far, with 4 of the lets going to
homeless applicants.  
Yes  
H/HEDAP/2024/
007 Explore
innovative
housing
investment and
partnership
models to
maximise 
30-Jun-
2026
Participate in Housing Investment task force
discussions
25-Sep-2024 Yes
John Kerr  
Continue to develop own proposals in
partnership with external agencies and potential
investors
31-Mar-2025 Yes  
Proposal paper to More Homes Project Board r
to define policy
31-Jun-2026 No

Page 3

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
housing
investment
approaches  
H/HEDAP/2024/
008 In
partnership with
the Scottish
Government
review the
planning and
consenting
system
considering the
national housing
emergency to
increase the
scale and pace
of development
across all
tenures  
28-Feb-
2025
Actions from the meeting - attended by chief
planning officer
28-Feb-2025 Yes
Peter Barry; Alan
Douglas; Michael
Mulgrew  
H/HEDAP/2024/
009 Review HRA
resource
allocation across
the Council to
help
facilitate/deliver
new build
programme  
30-Jan-
2026
Detail development priorities within SHIP 31-Oct-2024 Yes
John Kerr  
Housing Development Service design to be
completed
30-Sep-2025 Yes  
Once new co-ordinator in place - will bring
forward any actions to help increase the new
build programme
31-Dec-2025 Yes  
H/HEDAP/2024/
010 Explore an
approach to
develop modular
and other forms
of innovative
housing by
working in
partnership with
other housing
providers  
30-Jun-
2026
Approval for Gilmour Avenue modular
development
25-Sep-2024 Yes
John Kerr  
Develop revised approach based on review and
share with development partners
31-Dec-2024 Yes  
Review Gilmour Avenue development 16-Jun-2026 No  
H/HEDAP/2024/  29-Aug- review for 2024/25 31-Mar-2025 Yes Peter Barry

Page 4

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
011 Examine the
capacity of the
HRA to deliver
agreed housing
ambitions
2025  
H/HEDAP/2024/
012 Engage with
public and
private sector
landowners to
increase the
HRA landbank
and support
development in
line with the
refreshed
Strategic
Housing
Investment Plan  
30-Nov-
2026
Participation in Scottish Government trawl
process
30-Sep-2024 Yes
John Kerr  
Special More Homes Board scheduled for
November to look at the opportunities with
other service departments (now Housing
Summitt).
28-Feb-2025 Yes  
Plan agreed at More Homes from 2027/28 04-Nov-2026 No  
H/HEDAP/2024/
013 Review
Affordable
Housing Design
Standard  
31-Mar-
2027       John Kerr  
H/HEDAP/2024/
014 Increase
provision of Mid-
Market Rent
properties as a
viable housing
option for
homeless and
housing
applicants  
30-Apr-
2027       John Kerr  
H/HEDAP/2024/
062 Refresh
Housing Needs
and Demand
Assessment
(HNDA) within a
local WDC  
31-Mar-
2027
Reviewed when best suited to carry this out 31-Mar-2026 Yes
John Kerr; Claire
McKay  
Create a timeline and action plan 30-May-2026 No

Page 5

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
perspective  
H/HEDAP/2024/
063 Carry a
review of design
standards
(Housing
development
and planning)  
31-Aug-
2026
Agreed to align with the new Local development
plan update
27-Apr-2026 Yes
Jamie Dockery;
Michael Mulgrew  
Gather data to feed into the new LDP4 30-Jun-2026 No  
H/HEDAP/2024/
069 Explore
options to
provide services
to other
landlords to
increase house
supply  
31-Mar-
2027       John Kerr 
Icon Name  
2 - Make Best Use of Existing Stock 
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/
015 Continue to
Improve our
approach to
empty council
homes with a
strengthened
focus on
reducing void
time and letting
longer term
empty homes
and negating
any use of
unsuitable
accommodation.  
31-Dec-
2024       Martin Feeney  
H/HEDAP/2024/
016 Consider a  
20-Dec-
2024
Implement and monitor measures to improve
the control and generation of non-essential
30-Aug-2024 Yes Martin Feeney

Page 6

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
fixed term
moratorium on
non-essential
housing repairs
to focus activity
around bring
empty homes
back into use
repairs.  
Based on performance and progress made on
reducing the number of empty homes agree to
continue to monitor and postpone any decision
on a fixed term moratorium.
27-Sep-2024 Yes  
Continue to implement improvement actions in
the void management improvement plan
including increasing productivity and reducing
the average cost to bring an empty home back
to the Councils' relet standard.
29-Nov-2024 Yes  
Review evidence to make final decision on a 3-
month (last quarter of 2024/2025) moratorium
on non-essential housing repairs to focus
resources on the repair of the Councils' housing
properties.
13-Dec-2024 Yes  
H/HEDAP/2024/
017 Develop a
process
including
exploring
potential
partnering
arrangements to
address lengthy
delays by
energy suppliers
in the reletting
process.  
31-Dec-
2025
Complete review of referral/communication
processes between void team and Helptomove
30-Sep-2024 Yes
Nicola Pettigrew  
Engage with Consumer Scotland to discuss
problems encountered and provide case studies
to support national focus on holding energy
companies accountable to resolve meter issues
more efficiently
30-Sep-2024 Yes  
Introduce new report from help the move to
identify move ins with no end date meter
readings to enable more accurate billing
information
30-Sep-2024 Yes  
Introduce weekly monitoring report for support
worker to track progress of complex meter
issues and update to teams
30-Sep-2024 Yes  
Review liaison arrangements with Helpthemove
ensuring appropriate representation to input to
operational challenges
30-Sep-2024 Yes  
Develop escalation process with helpthemove
on more problematic meter problems
31-Oct-2024 Yes  
Explore other providers to establish if can
provide additional support to helpthemove
arrangements 
Yes

Page 7

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/
018 Accelerate
the reduction of
private sector
empty homes by
delivering a new
Long Term
Empty Homes
Strategy  
31-Mar-
2025
Seek HACC approval of new strategy - aim to
bring 25 properties per year back into use
30-Nov-2024 Yes
Karen Rae  
Review numbers of empty homes brough back
into use at end of current financial year
31-Mar-2025 Yes  
H/HEDAP/2024/
019 Deliver with
tenant
representatives
a new repairs
policy  
30-Nov-
2024
Carry put early consultation with tenants to
inform revised Repairs Policy and ensure tenant
priorities are delivered.
30-Jun-2024 Yes
Stefan Kristmanns  
HRA Value for Money Group to develop revised
Repairs Policy which will meets tenant priorities
and reflects input from key stakeholders.
31-Aug-2024 Yes  
Seek approval for revised Repairs Policy from
Housing and Communities Committee
November 2024.
20-Nov-2024 Yes  
H/HEDAP/2024/
020 Ensure new
repairs policy
achieves key
objectives  
30-Nov-
2024       Martin Feeney  
H/HEDAP/2024/
021 Review and
promote
Allocations
Policy flexibilities
and enhanced
Transfer
Incentive
Scheme linked
to the review of
the Housing
Allocations
approach  
31-Mar-
2025
Review and agree the new 70% allocation to
transfer applicants for all new builds
30-Aug-2024 Yes
Claire McKay  
new media/drive for downsizing etc 16-Feb-2025 Yes  
Review current transfer incentive scheme 28-Feb-2025 Yes  
H/HEDAP/2024/
022 Actively
introduce a pre
letting process  
30-Jun-
2026
Introduce notification to Repair and
Maintenance Manager on voids properties due
for return on back of transfer move in advance
of sign-up
30-Sep-2024 Yes
Nicola Pettigrew

Page 8

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
initially linked to
the transfer led
allocation
process for new
build social
housing
Introduce robust pre-allocation house
assessments process which embeds ongoing
discussions with Building Services to highlight
condition of voids and recharges as required
30-Sep-2024 Yes  
Introduced homeless liaison meetings in
advance handover dates to identify existing
WDC tenants with open homeless case
30-Sep-2024 Yes  
Prepare lettings initiative action plan 30-Sep-2024 Yes  
Identify properties for each quota and engage
with relevant teams to finalise
31-Oct-2024 Yes  
Review house assessment form to ensure
capturing relevant information via HO mobile
app
30-Jun-2026 No  
H/HEDAP/2024/
023 Deliver the
recommendation
s from the
Supported
Housing Review  
24-Mar-
2027
Project board to agree options for HACC
following all feasibility studies and financial
reviews 
Linked to action H/RRTP/19-24/064
31-Mar-2025 Yes
Claire McKay  
HACC approval on options 30-Nov-2025 Yes  
Take a discussion paper to HSCP Board to take
further recommendations forward
29-Aug-2026 No  
Carry out procurement exercise to meet new
needs and options agreed
31-Oct-2026 No  
bring future updates decisions to Feb/May
HACC
31-Jan-2027 No  
H/HEDAP/2024/
024 Carry out a
comprehensive
assessment of
our housing
stock to ensure
it can deliver the
key priorities
within the Local
Housing
Strategy  
30-Sep-
2026
Establish project plan and resource requirement 30-Nov-2024 Yes
Jackie McRory  
Stock assessment to be undertaken against key
technical and operational indicators to assess
performance
31-Mar-2026 Yes  
Initial Report findings to be presented and
recommendations agreed at Better Homes
Project Board
12-May-2026 No  
Implementation Plan including the focused
regeneration initiatives to be led by Housing
Development Co-ordinator (Better Homes)
30-Jun-2026 No  
Finding to inform refreshed Housing Asset
Management Strategy which will be presented
12-Aug-2026 No

Page 9

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
to August Housing and Communities Committee  
H/HEDAP/2024/
025 Continue to
roll out our
approach to
address
condensation,
dampness and
mould within our
homes through
the use of smart
technology that
strengthens
housing
management  
31-Mar-
2025
1000 Homes 31-Oct-2024 Yes
Emily Dorrian  
2000 homes 31-Mar-2025 Yes  
H/HEDAP/2024/
026 Deliver new
proactive
approach to
ensure our
housing stock
continues to
meet all
statutory
compliance
requirements  
01-Jul-
2026
Initial Proposal developed 18-Oct-2024 Yes
John Kerr  
The initial introduction of 2 new compliance
roles to be managed within the housing service
and dedicated to HRA properties (phase 1)
28-Feb-2025 Yes  
Review of planned approach with tenant
representatives and paper to be submitted to
Better Homes Board in April regarding a
potential Phase 2 to ensure compliance
requirements are met
30-Sep-2025 Yes  
Implementation of Phase 1 30-Jun-2026 No  
H/HEDAP/2024/
027 Maximise
use of Home
Swapper to
meet rehousing
need of transfer
applicants  
29-May-
2026
Obtain baseline data to support VFM in
promoting mutual exchange options with
applicants
30-Sep-2024 Yes
Nicola Pettigrew  
Review functionality and best practice with
Home Swapper
30-Sep-2024 Yes  
Introduce quarterly marketing information via
social media, tenants’ news to maximise
awareness
28-Feb-2025 Yes  
Complete marketing awareness campaign to
increase use of home swapper
31-Mar-2025 Yes  
Add link to online housing application form to
direct to home swapper and increase uptake
30-Apr-2025 Yes  
targeted campaign - news article highlighting 31-May-2025 Yes

Page 10

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
how easy 
text transfer applicants with no housing need 
access Facebook groups to link with home
swapper  
Identify additional resource required to support
home swapper back admin functions required
31-Oct-2025 Yes  
Ensure resource is in place - modern apprentice 30-Apr-2026 No  
Review VFM annual costing of home swapper
and consider if in-house platform could be
developed (similar to rent insights approach)
22-May-2026 No  
H/HEDAP/2024/
028 Review of
all current lease
agreements
within context of
housing
emergency
(e.g., Safe as
Houses scatter
flats and impact
on generating
homelessness)  
31-Oct-
2026
Gather all information on all leases for an
overview
30-Nov-2024 Yes
John Kerr  
Review all leases and decide whether best use
of housing stock
31-Jul-2025 Yes  
begin consultation/actions to end any leases we
no longer think appropriate - report to HIB
28-Nov-2025 Yes  
Bring final updates/decisions to HIB to sign off 30-Jun-2026 No  
H/HEDAP/2024/
029 Deliver
housing Capital
Investment
Programme to
ensure all
homes meet the
Scottish Housing
Quality Standard  
31-Mar-
2025       Alan Young  
H/HEDAP/2024/
030 Maximise
the use of
existing housing
systems to
support effective
stock
management  
01-Jul-
2026
create a working group to review the data with
a view to adding to QL along with new data
provided part of the asset management
strategy to create an action plan to take this
forward
31-Mar-2026 Yes
Graham Watters  
take forward actions from the working group  01-Jul-2026 No

Page 11

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/
064 Explore
establishing a
common
downsizing WDC
wide scheme
and a mutual
exchange site  
31-Oct-
2026
Agree baseline principles in terms of the
scheme
31-Oct-2025 Yes
Claire McKay  
Explore options of a common downsizing
scheme for social landlords in west
Dunbartonshire
30-Apr-2026 No  
Explore requirements of a dedicated resource to
facilitate increased numbers if downsizers and
mutual exchanges
05-Jun-2026 No  
Explore options for a common mutual exchange
WDC wide scheme
31-Aug-2026 No  
H/HEDAP/2024/
070 Review
processes and
protocols
between HSCP
and Landlords to
expand joint
working for
more vulnerable
tenants  
31-Mar-
2027       Claire McKay 
Icon Name  
3: Enhancing housing access & prevention of homelessness 
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEADP/2024/
065 Carry out a
communications
audit to ensure
tenants and
services fully
informed on
housing
availability in
WDC  
30-Oct-
2026
Review current information on different
platforms
31-Oct-2025 Yes
Claire McKay  
explore option of stock and turnover tool being
added to the public
15-May-2026 No  
create a briefing and offer to attend services
team meetings to discuss housing in WDC
30-May-2026 No  
H/HEDAP/2024/
031 Develop and
implement  
31-Aug-
2024
Committee Approval in place and ensure
ongoing tenant support
30-Aug-2024 Yes
John Kerr

Page 12

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
transfer led
approach to new
build housing
allocations  
H/HEDAP/2024/
032 Strengthen
strategic
leadership
approach with
HSCP regarding
housing
emergency  
30-Jun-
2025
Set up meeting with all seniors’ management
from both HSCP and Housing/Homeless to
take forward discussions
29-Nov-2024 Yes
Peter Barry;
Margaret-Jane
Cardno  
Follow up actions from joint meeting 25-Apr-2025 Yes  
H/HEDAP/2024/
033 Establish a
Task Force
approach to
engage public
bodies to
promote
prevention
measures linked
to the Housing
(Scotland) Bill  
31-Dec-
2026
set up new meeting of the housing bill group
now Bill is through stage 1
30-Oct-2024 Yes
John Kerr  
Discuss options for task force - link to timeline
for the bill
29-Nov-2024 Yes  
Develop West Dunbartonshire approach 31-Jan-2026 Yes  
H/HEDAP/2024/
034 Develop a
new refreshed
strategic
approach to the
prevention of
homelessness
through the
delivery of a
Housing
Solutions
Strategy  
01-Apr-
2025
Finalise draft of strategy following consultation
(Aug until Dec)
31-Dec-2024 Yes
Claire McKay  
Seek HACC approval of new strategy 28-Feb-2025 Yes  
Embed and deliver new strategy 01-Apr-2025 Yes  
H/HEDAP/2024/
035 In
partnership with
Violence Against
Women
Partnership  
31-Dec-
2024
VAWG partnership supportive of action
H/HEDAP/2024/038 but will be carrying out a
self-assessment of the group where
Prevention will be a key element
30-Nov-2024 Yes
Claire McKay  
deliver action H/HEDAP/2024/038 31-Dec-2024 Yes

Page 13

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
deliver a
refreshed focus
on preventing
negative
housing
situations as a
result of
domestic abuse.  
H/HEDAP/2024/
035a Full
implement the
introduction of
the Housing
Solutions
Service following
on from the
Homelessness
Service redesign  
30-Sep-
2026
Job evaluation 30-Apr-2026 No
Joanne Sutherland  
Direct Matches & Matching Pools and
Expressions of Interest
30-Jun-2026 No  
Service Rebranding Action List 31-Aug-2026 No  
H/HEDAP/2024/
036 In
partnership with
local RSLs
develop and
implement a
common
application form
for all social
housing
providers in
West
Dunbartonshire
as part of the
development of
a Common
Housing Register  
17-Oct-
2025
Agree in principle online form and tweak to
ensure all aspects covered
30-Sep-2024 Yes
Claire McKay  
RSL to seek Committee approval on form
before being finalised
30-Nov-2024 Yes  
Agree data sharing agreement and
Information to be used on the website for all
involved and link
13-Jun-2025 Yes  
Agree Launch online form 01-Oct-2025 Yes  
H/HEDAP/2024/
037 Introduce a
comprehensive
housing options
interviews at
application stage  
04-Jul-
2026
this is linked to Action 48 being achieved first 31-Oct-2024 Yes
Joanne Sutherland  
Delivery of stock sheet training and Team
Leader Support/shadowing in interviews.
28-Feb-2025 Yes  
Development and trial of Housing Solutions
paperwork and personal housing plan.
28-Feb-2025 Yes

Page 14

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
to manage
demand and
options
Completion to module 6 housing options
toolkit for all casework staff
18-Aug-2025 Yes  
Review process once new structure in place 22-May-2026 No  
Housing Options Survey and presentation to
all casework staff  
Yes  
H/HEDAP/2024/
038 Review
remit of Housing
Allocations Panel
to reflect a
homelessness
prevention
perspective
(domestic, at
risk, others that
would otherwise
present)  
31-Jan-
2025
Decision paper for Housing Improvement
Board to agree the extent of the review
31-Aug-2024 Yes
Claire McKay  
meeting of Co-ordinators to agree the remit 30-Sep-2024 Yes  
new paper to HIB agreeing new proposals of
the remit
31-Dec-2024 Yes  
update guidance and relevant policies on
agreed remit
31-Dec-2024 Yes  
communicate and update new remit to all staff 31-Jan-2025 Yes  
H/HEDAP/2024/
039 Deliver a
refreshed
process which
will ensure that
time in
minimised for
children in all
forms of
temporary
accommodation  
31-Aug-
2025
Review current open Homeless cases with
children
06-Dec-2024 Yes
Claire McKay  
Joint meeting between Homelessness and
Housing operations focusing cases who do not
have an offer
20-Dec-2024 Yes  
following on identify any new processes to be
implemented and rolled out to help continually
reduce times children spend in temporary
accommodation
31-Jan-2025 Yes  
Using additional Temporary accommodation
funds to focus on acquisitions for those
households in temp with children waiting on
offers
06-Apr-2025 Yes  
ongoing monthly monitoring of numbers to
review and maximise offers
31-Jul-2025 Yes  
H/HEDAP/2024/
040 Design and
deliver a
dynamic public
awareness
campaign  
31-Dec-
2026
Carry out recent research around stigma and
homeless 
with view to creating further actions to take
forward
20-Dec-2024 Yes
Donna Kirkwood;
Mayra Nunes  
Liaise with WDC comms team on appropriate
campaign actions
31-Jan-2025 Yes

Page 15

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
focused on the
realities of
homelessness
and housing
need
Review WDC homeless webpage content to
ensure appropriate language/images used
around homelessness.
03-Feb-2025 Yes  
Identify positive case studies detailing
household circumstances and support provided
by WDC to resolve homelessness to highlight
help available and realities of homelessness.
31-Mar-2025 Yes  
Prepare articles for Housing News, include
positive case studies and advice around
homelessness
31-May-2026 No  
Creating an action plan to overhaul the
webpages
31-Dec-2026 No  
H/HEDAP/2024/
041 Review of
Pathway 1 cases
(i.e., those
homeless but
not in temporary
accommodation)
over 6 months
to assess if in
stable
accommodation
(and close if this
is confirmed)  
30-Apr-
2025
295 homeless applications where temporary
accommodation wasn’t required, 198 cases
closed when applicants given a housing
outcome. 86 cases closed no housing
outcome. Most common; asked to leave,
fleeing domestic violence and relationship
breakdowns.  
Yes
Joanne Sutherland  
H/HEDAP/2024/
042 Introduce a
consistent
assessment of
housing and
support needs
regardless of if a
tenant or
presenting as
homeless  
31-Dec-
2025
Linked to action 48 being achieved first 31-Oct-2024 Yes
Claire McKay;
Joanne Sutherland  
review support process once new housing
solutions services are rolled out
30-Sep-2025 Yes  
H/HEDAP/2024/
043 Develop and
implement a
new approach to  
31-Jan-
2027
Develop new job profile to meet changing
requirements
31-Aug-2025 Yes
Claire McKay  
once restructure and recruitment in place new
co-ordinator to review current approach
31-Mar-2026 Yes

Page 16

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
resettlement
and
humanitarian
schemes
Recruitment of new co-ordinator required to
take forward
31-Mar-2026 Yes  
Review current approach along with the
various arrangements for different groups with
a view to creating an action plan to introduce
a new approach
31-Aug-2026 No  
H/HEDAP/2024/
044 Minimise
and eradicate
the use of
unsuitable
accommodation
for homeless
households  
31-Mar-
2025
Continue with monthly analysis of placements
in unsuitable accommodation and breaches of
UAO.
31-Mar-2025 Yes
Joanne Sutherland  
H/HEDAP/2024/
045 Deliver the
outcomes of the
Rapid Rehousing
Transition Plan  
30-Apr-
2025
Objective 1 - whole system approach 27-Apr-2025 Yes
Claire McKay  
Objective 2 - rapid rehousing (16 weeks) 27-Apr-2025 Yes  
Objective 3 - interim housing options 27-Apr-2025 Yes  
Objective 4 - housing first 27-Apr-2025 Yes  
H/HEDAP/2024/
046 Explore
expanding a
homelessness
prevention
approach and
better managed
demand for
temporary
accommodation  
29-May-
2026
Linked to Action 48 being achieved first 31-Oct-2024 Yes
Joanne Sutherland  
review in line with decrease of pathway 1 and
increased need to for temp
13-Apr-2025 Yes  
Prevention workshops (young people/DV) to
take place with casework
29-May-2026 No  
H/HEDAP/2024/
047 Introduce a
"Mediation First"
approach to
housing
applications for
16–19-year-olds
(as a
homelessness
prevention
approach)  
31-Jul-
2026
Action 48 needs achieved first 31-Oct-2024 Yes
Joanne Sutherland  
Restructure - once in place and introduction of
youth specialist team put process in place
01-May-2026 No

Page 17

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/
048 Implement
a ‘One Door’
preventative
housing access
system under
one service to
prepare for new
prevention
duties.  
30-Jun-
2026
actions 37, 42, 46 and 47 can then follow on
from this action if achieved
31-Oct-2024 Yes
John Kerr  
prepare a paper/proposal on option for
consideration to take to the access to housing
meeting
06-Nov-2025 Yes  
Paper on the possible vision to be taken to
Access to Housing Group in Oct 25
28-Nov-2025 Yes  
Agree principles relating to new one door
housing access system aligned to the new
Housing Solutions service
31-May-2026 No  
Develop implementation plan 31-May-2026 No  
H/HEDAP/2024/
049 Upscale the
Housing First
programme
through
collaborative
commissioning  
30-May-
2026
review current provision 31-Mar-2025 Yes
Claire McKay  
Take forward actions agreed following HSCP
meeting
30-Jan-2026 Yes  
Young persons housing first - pilot take
lessons learnt to mainstream fund
22-May-2026 No  
H/HEDAP/2024/
050 Deliver and
implement in
partnership with
RSL a Common
Housing Register
for West
Dunbartonshire  
31-Mar-
2027
taking forward full nomination process with
one landlord
30-Jun-2026 No
Claire McKay  
Work with those RSL who are keen to take
forward a common housing register
30-Nov-2026 No  
H/HEDAP/2024/
065 Carry out
communication
audit to help
manage current
and future
tenants’ and
partners
expectations
better on
housing
availability  
30-Sep-
2026
Review current information available to the
public
08-Aug-2025 Yes
Donna Kirkwood;
Claire McKay  
create a project plan following the review of
information on our webpages
12-Oct-2025 Yes  
Create an Ilearn for other services to raise
awareness of homeless and housing services
and demands
31-Jul-2026 No  
Make contact with other partners to provide
better understood housing information 
31-Aug-2026 No

Page 18

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/
066 Include
exploring use of
supported
lodging whilst
reviewing
different
temporary
accommodation
for young people  
31-Aug-
2026
Review feasibility following staff restructure 30-Jun-2026 No
Claire McKay;
Mayra Nunes  
Contact other LAs with supported lodgings 31-Jul-2026 No  
H/HEDAP/2024/
067 Review
housing
allocation % to
households who
experience
homelessness  
01-May-
2025
Carry out modelling reviewing backlog,
expected demand and turnover with a view to
reducing current letting ask
30-Apr-2025 Yes 
Seek HIB approval and ask RSL to match 01-May-2025 Yes  
H/HEDAP/2024/
071 Explore
additional
actions to
improve access
to the private
rented sector  
31-Mar-
2027       Claire McKay 
Icon Name  
4: Strengthen the Financial viability and capacity of the Housing Revenue Account and associated Housing and Homelessness budgets 
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/
051 Complete
the review of
Building
Services Repairs
and Maintenance
service costs to
deliver
immediate
efficiencies to  
31-Mar-
2025
Building services action plan created 31-Oct-2024 Yes
Martin Feeney  
Deliver action plan - include service effiencies 31-Mar-2025 Yes

Page 19

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
the HRA  
H/HEDAP/2024/
052 Explore
innovative
housing
investment and
partnership
models to
maximise
housing
investment
approaches  
31-Aug-
2026       John Kerr  
H/HEDAP/2024/
053 Carry out
review of HRA
contributions to
other non-
housing Council
service areas  
30-Jun-
2026
Agreement made in 24/25 
CFO agreed to full whole system review of
HRA payments that will begin once Year end
work completed in 2025.
30-Jun-2025 Yes
Peter Barry  
take forward actions following whole system
review of all HRA payments by Chief Finance
Officer
30-Jun-2026 No  
H/HEDAP/2024/
054 Examine the
capacity of the
HRA and the
Council's
General Fund to
deliver agreed
housing
ambitions  
30-Jun-
2025
further review this action has been closed as
linked to action 53
31-Mar-2025 Yes
Peter Barry; John
Kerr; Jim
McCarron; Laurence
Slavin  
H/HEDAP/2024/
055 Develop a
3-year rental
strategy in
partnership with
tenants to
ensure tenant
priorities and
strategic
housing
ambitions can
be delivered  
30-Nov-
2026       Stefan Kristmanns

Page 20

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/
056 Review
Building
Services
structures and
external
contractors to
ensure best
value  
31-Dec-
2025
several actions part of the review already
taken place saving money
31-Mar-2025 Yes
Peter Barry; Craig
Wilson  
Last actions as part of the review to be taken
forward
30-Nov-2025 Yes  
H/HEDAP/2024/
057 Working
with other local
authority
partner re-
examine housing
finance position
in Scotland to
promote the
delivery of new
social housing
including the
treatment of
historic HRA
Capital Debt  
31-Mar-
2025
Joint work with COSLA 01-Mar-2025 Yes
Claire McKay  
H/HEDAP/2024/
059 Develop a
refreshed
funding delivery
model for the
delivery of new
housing in light
of increased
borrowing levels
exploring
increased grant
benchmark
levels  
09-May-
2025
take paper to more homes board for approval
on the viability of new agreed benchmarking
(£120K)
30-Apr-2025 Yes
John Kerr  
H/HEDAP/2024/
060 Directly
lobby the
Scottish
Government to  
30-Apr-
2025
Link in via SIG this has fed into both COSLA
and ALACHO being clear tenants should pay
and all measures should be fully funded by
Scottish government - awaiting SG publication
30-Apr-2025 Yes
Claire McKay

Page 21

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
ensure the cost
of achieving net
zero in social
housing is met
with national
funding to
ensure rental
income can be
utilised for
improving
current and
developing new
social housing. 
Action Status 
Cancelled 
Overdue; Neglected 
Unassigned; Check Progress 
Not Started; In Progress; Assigned 
Completed 
PI Status 
Alert 
Warning 
OK 
Unknown 
Data Only 
Long Term Trends 
Improving 
No Change 
Getting Worse 
Short Term Trends 
Improving 
No Change 
Getting Worse 
Risk Status

Page 22

Alert 
High Risk 
Warning 
OK 
Unknown