Democracy Spraffa

Item 9 - Appendix 1

West Dunbartonshire Council · 25 February 2026
Back to Housing & Communities Committee — 25 February 2026 and its agenda

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Page 1

Housing Emergency Declaration Action Plan
January 2026
Icon Name
1 - Deliver and maintain More Homes - West Dunbartonshire approach to the delivery of affordable housing.
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Issue letter to the housing minister highlight the Housing
Emergency declaration and requesting that the full AHSP is
restored.
30-Aug-2024 Yes
Highlight within SHIP and Programming Process the
impacts of cuts to the AHSP
31-Oct-2024 Yes
Participate in a number of Member and Officer groups and
influence agenda to maximise AHSP budget settlement
31-Mar-2025 Yes
H/HEDAP/2024/
001 Continue to
lobby SG for
increase in AHSP
funding in
partnership with
COSLA/SOLACE/
ALACHO
31-Mar-
2025
Review impact of discussions with Scottish Government 31-Mar-2025 Yes
John Kerr
Presentation to West Dunbartonshire Strategic Housing
Providers Forum
30-Aug-2024 Yes
Carry out prioritisation exercise 21-Oct-2024 Yes
H/HEDAP/2024/
002 Refresh
Strategic
Housing
Investment Plan
to ensure the
delivery of new
homes to meet
acute housing
need in West
Dunbartonshire
29-Nov-
2024
Draft SHIP approved by More Homes Project Board 31-Oct-2024 Yes
John Kerr
H/HEDAP/2024/
003 Deliver new
Strategic
Housing
Investment Plan
31-Oct-
2024 Jamie Dockery
ITEM 9 - APPENDIX 1

Page 2

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
H/HEDAP/2024/
004 Deliver the
Council's
approved new
build
programme for
24/25 helping
meet the
identified
housing need.
01-Mar-
2025 Dawn Conner
SHIP to be prepared and draft submitted to the Scottish
Government by October 31
31-Oct-2024 Yes
Develop and acquire More Homes Project Board approval
for proposal to ensure the acceleration and prioritisation of
new home delivery.
31-Dec-2024 Yes
H/HEDAP/2024/
005 Examine
ways to
accelerate new
build delivery
considering
housing
emergency
declaration
31-Dec-
2024
Develop revised Strategic Local Programme in partnership
with Scottish Government
Yes
John Kerr
Year-end total buybacks Yes
17 buy backs completed so far, this financial year
(11 Larger properties 3 bed + & 6 non-larger 1 & 2 beds)
We have a further 8 under offer awaiting completion
(2 Larger properties 3 bed + & 6 non-larger 1 & 2 beds)
Yes
H/HEDAP/2024/
006 Scale up
and extend the
Buy Back
Scheme to meet
the key housing
demand factors
including the
provision of
temporary
accommodation
31-Mar-
2025 We have completed 13 buy backs so far in this financial
year, with another 9 properties under offer, awaiting
completion. 7 of these properties have been let so far, with
4 of the lets going to homeless applicants.
31-Mar-2025
Yes
Laura Hanna
Participate in Housing Investment task force discussions 25-Sep-2024 Yes
Continue to develop own proposals in partnership with
external agencies and potential investors
31-Mar-2025 Yes
H/HEDAP/2024/
007 Explore
innovative
housing
investment and
partnership
models to
maximise
housing
investment
approaches
31-Mar-
2026
Proposal paper to More Homes Project Board to define
policy
31-Mar-2025 No
John Kerr

Page 3

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
H/HEDAP/2024/
008 In
partnership with
the Scottish
Government
review the
planning and
consenting
system
considering the
national housing
emergency to
increase the
scale and pace
of development
across all
tenures
28-Feb-
2025
actions from the meeting - attended by chief planning
officer
28-Feb-2025 Yes
Michael Mulgrew
Detail development priorities within SHIP 31-Oct-2024 Yes
Housing Development Service design to be completed 30-Sep-2025 Yes
H/HEDAP/2024/
009 Review HRA
resource
allocation across
the Council to
help
facilitate/deliver
new build
programme
28-Feb-
2026
Bring forward any actions to help increase the new build
programme
28-Feb-2025 No
John Kerr
Approval for Gilmour Avenue modular development 25-Sep-2024 Yes
Develop revised approach based on review and share with
development partners
31-Dec-2024 Yes
H/HEDAP/2024/
010 Explore an
approach to
develop modular
and other forms
of innovative
housing by
working in
partnership with
other housing
providers
31-Mar-
2026
Review Gilmour Avenue development on completion 31-Mar-2025 No
John Kerr
H/HEDAP/2024/
011 Examine
the capacity of
the HRA to
deliver agreed
29-Aug-
2025
review for 2024/25 31-Mar-2025 Yes
Peter Barry

Page 4

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
housing
ambitions
Participation in Scottish Government trawl process 30-Sep-2024 Yes
Special More Homes Board scheduled for November to look
at the opportunities with other service departments (now
Housing Summitt).
28-Feb-2025 Yes
H/HEDAP/2024/
012 Engage with
public and
private sector
landowners to
increase the
HRA landbank
and support
development in
line with the
refreshed
Strategic
Housing
Investment Plan
31-Mar-
2025
Plan agreed at More Homes Board to inform delivery plans
for 2026/27
12-Mar-2026 No
John Kerr
H/HEDAP/2024/
013 Review
Affordable
Housing Design
Standard
31-May-
2026
Review plan in parallel with existing standards framework  31-May-2026 No
John Kerr
H/HEDAP/2024/
014 Increase
provision of Mid-
Market Rent
properties as a
viable housing
option for
homeless and
housing
applicants
31-Dec-
2026
As Strategic housing authority collaborate with a number
of developing housing association to look at the inclusion
of MMR properties as an addition to the Strategic Housing
Investment Plan
31-Dec-2026 No
John Kerr
H/HEDAP/2024/
062 Refresh
Housing Needs
and Demand
Assessment
(HNDA) within a
local WDC
perspective
30-Jun-
2026
Prioritise the use of local systems to determine wider
housing need and demand requirements
30-Jun-2026 No
John Kerr; Claire
McKay
H/HEDAP/2024/
063 Carry out a
31-Aug-
2026
31-Aug-2026 Jamie Dockery;
Michael Mulgrew

Page 5

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
review of
planning design
standards
(Housing
development
and planning)
Icon Name
2 - Make Best Use of Existing Stock
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
H/HEDAP/2024/
015 Continue to
Improve our
approach to
empty council
homes with a
strengthened
focus on
reducing void
time and letting
longer term
empty homes
and negating
any use of
unsuitable
accommodation.
31-Dec-
2024
Continue to Improve our approach to empty council homes 31-Dec-2024 Yes
Craig Wilson
Implement and monitor measures to improve the control
and generation of non-essential repairs.
30-Aug-2024 Yes
Based on performance and progress made on reducing the
number of empty homes agree to continue to monitor and
postpone any decision on a fixed term moratorium.
27-Sep-2024 Yes
Continue to implement improvement actions in the void
management improvement plan including increasing
productivity and reducing the average cost to bring an
empty home back to the Councils' relet standard.
29-Nov-2024 Yes
H/HEDAP/2024/
016 Consider a
fixed term
moratorium on
non-essential
housing repairs
to focus activity
around bring
empty homes
back into use
20-Dec-
2024 Craig Wilson

Page 6

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Review evidence to make final decision on a 3-month (last
quarter of 2024/2025) moratorium on non-essential
housing repairs to focus resources on the repair of the
Councils' housing properties.
13-Dec-2024 Yes
Complete review of referral/communication processes
between void team and Helptomove
30-Sep-2024 Yes
Engage with Consumer Scotland to discuss problems
encountered and provide case studies to support national
focus on holding energy companies accountable to resolve
meter issues more efficiently
30-Sep-2024 Yes
Introduce new report from help the move to identify move
ins with no end date meter readings to enable more
accurate billing information
30-Sep-2024 Yes
Introduce weekly monitoring report for support worker to
track progress of complex meter issues and update to
teams
30-Sep-2024 Yes
Review liaison arrangements with Helpthemove ensuring
appropriate representation to input to operational
challenges
30-Sep-2024 Yes
Develop escalation process with helpthemove on more
problematic meter problems
31-Oct-2024 Yes
H/HEDAP/2024/
017 Develop a
process
including
exploring
potential
partnering
arrangements to
address lengthy
delays by
energy suppliers
in the reletting
process.
31-Dec-
2025
Explore other providers to establish if can provide
additional support to helpthemove arrangements
Yes
Nicola Pettigrew
Seek HACC approval of new strategy - aim to bring 25
properties per year back into use
30-Nov-2024 YesH/HEDAP/2024/
018 Accelerate
the reduction of
private sector
empty homes by
delivering a new
Long Term
Empty Homes
Strategy
31-Mar-
2025
Review numbers of empty homes brough back into use at
end of current financial year
31-Mar-2025 Yes
Karen Rae
Carry put early consultation with tenants to inform revised
Repairs Policy and ensure tenant priorities are delivered.
30-Jun-2024 Yes
HRA Value for Money Group to develop revised Repairs
Policy which will meets tenant priorities and reflects input
from key stakeholders.
31-Aug-2024 Yes
H/HEDAP/2024/
019 Deliver with
tenant
representatives
a new repairs
policy
30-Nov-
2024
20-Nov-2024 Yes
Stefan Kristmanns

Page 7

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Seek approval for revised Repairs Policy from Housing and
Communities Committee November 2024.
H/HEDAP/2024/
020 Ensure new
repairs policy
achieves key
objectives
30-Nov-
2024
Ensure new repairs policy achieves key objectives 30-Nov-2024 Yes
Craig Wilson
Review and agree the new 70% allocation to transfer
applicants for all new builds
30-Aug-2024 Yes
new media/drive for downsizing etc 16-Feb-2025 Yes
H/HEDAP/2024/
021 Review and
promote
Allocations
Policy
flexibilities and
enhanced
Transfer
Incentive
Scheme linked
to the review of
the Housing
Allocations
approach
31-Mar-
2025
Review current transfer incentive scheme 28-Feb-2025 Yes
Claire McKay
Introduce notification to Repair and Maintenance Manager
on voids properties due for return on back of transfer
move in advance of sign-up
30-Sep-2024 Yes
Introduce robust pre-allocation house assessments process
which embeds ongoing discussions with Building Services
to highlight condition of voids and recharges as required
30-Sep-2024 Yes
Introduced homeless liaison meetings in advance handover
dates to identify existing WDC tenants with open homeless
case
30-Sep-2024 Yes
Prepare lettings initiative action plan 30-Sep-2024 Yes
Identify properties for each quota and engage with
relevant teams to finalise
31-Oct-2024 Yes
H/HEDAP/2024/
022 Actively
introduce a pre
letting process
initially linked to
the transfer led
allocation
process for new
build social
housing
27-Mar-
2026
Review house assessment form to ensure capturing
relevant information via HO mobile app
26-Mar-2026 No
Nicola Pettigrew
Project board to agree options for HACC following all
feasibility studies and financial reviews
Linked to action H/RRTP/19-24/064
31-Mar-2025 YesH/HEDAP/2024/
023 Deliver the
recommendation
31-Mar-
2026 Claire McKay

Page 8

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
HACC approval on options 30-Nov-2025 Yes
Carry out procurement exercise to meet new needs and
options agreed
28-Feb-2026 Nos from the
Supported
Housing Review
bring future updates decisions to Feb/May HACC 30-Mar-2026 No
Establish project plan and resource requirement 30-Nov-2024 Yes
Initial Report findings to be presented and
recommendations agreed at Better Homes Project Board
31-Mar-2026 No
Stock assessment to be undertaken against key technical
and operational indicators to assess performance
31-Mar-2026 No
Finding to inform refreshed Housing Asset Management
Strategy which will be presented to August Housing and
Communities Committee
07-May-2026 No
H/HEDAP/2024/
024 Carry out a
comprehensive
assessment of
our housing
stock to ensure
it can deliver the
key priorities
within the Local
Housing
Strategy
31-May-
2026
Implementation Plan including the focused regeneration
initiatives to be led by Housing Development Co-ordinator
(Better Homes)
31-May-2026 No
Jackie McRory
1000 Homes 31-Oct-2024 YesH/HEDAP/2024/
025 Continue to
roll out our
approach to
address
condensation,
dampness and
mould within our
homes through
the use of smart
technology that
strengthens
housing
management
31-Mar-
2025
2000 homes 31-Mar-2025 Yes
Emily Dorrian
Initial Proposal developed 18-Oct-2024 Yes
The initial introduction of 2 new compliance roles to be
managed within the housing service and dedicated to HRA
properties (phase 1)
28-Feb-2025 Yes
Review of planned approach with tenant representatives
and paper to be submitted to Better Homes Board in April
regarding a potential Phase 2 to ensure compliance
requirements are met
30-Sep-2025 Yes
H/HEDAP/2024/
026 Deliver new
proactive
approach to
ensure our
housing stock
continues to
meet all
statutory
01-Jul-
2026 John Kerr

Page 9

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
compliance
requirements
Implementation of Phase 1 29-May-2026 No
Obtain baseline data to support VFM in promoting mutual
exchange options with applicants
30-Sep-2024 Yes
Review functionality and best practice with Home Swapper 30-Sep-2024 Yes
Introduce quarterly marketing information via social
media, tenants news to maximise awareness
28-Feb-2025 Yes
Complete marketing awareness campaign to increase use
of home swapper
31-Mar-2025 Yes
Add link to online housing application form to direct to
home swapper and increase uptake
30-Apr-2025 Yes
targeted campaign - news article highlighting how easy
text transfer applicants with no housing need
access Facebook groups to link with home swapper
31-May-2025 Yes
Identify additional resource required to support home
swapper back admin functions required
31-Oct-2025 Yes
Ensure resource is in place - modern apprentice 30-Apr-2026 No
H/HEDAP/2024/
027 Maximise
use of Home
Swapper to
meet rehousing
need of transfer
applicants
29-May-
2026
Review VFM annual costing of home swapper and consider
if in-house platform could be developed (similar to rent
insights approach)
22-May-2026 No
Nicola Pettigrew
Gather all information on all leases for an overview 30-Nov-2024 Yes
Review all leases and decide whether best use of housing
stock
31-Jul-2025 Yes
begin consultation/actions to end any leases we no longer
think appropriate - report to HIB
28-Nov-2025 Yes
H/HEDAP/2024/
028 Review of
all current lease
agreements
within context of
housing
emergency
(e.g., Safe as
Houses scatter
flats and impact
on generating
homelessness)
31-Mar-
2026 Bring final updates/decisions to HIB to sign off 28-Mar-2026 No
John Kerr
H/HEDAP/2024/
029 Deliver
housing Capital
Investment
Programme to
ensure all
31-Mar-
2025
31-Mar-2025 Yes
Alan Young

Page 10

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
homes meet the
Scottish Housing
Quality Standard
H/HEDAP/2024/
030 Maximise
the use of
existing housing
systems to
support effective
stock
management
31-Mar-
2026
Review and introduction of new asset management
database
31-Mar-2026 No
Graham Watters
Agree baseline principles in terms of the scheme 31-Oct-2025 Yes
Explore options for a common mutual exchange WDC wide
scheme
31-Mar-2026 No
Explore options of a common downsizing scheme for social
landlords in west Dunbartonshire
31-Mar-2026 No
H/HEDAP/2024/
064 Explore
establishing a
common
downsizing WDC
wide scheme
and a mutual
exchange site
31-Mar-
2026
Explore requirements of a dedicated resource to facilitate
increased numbers if downsizers and mutual exchanges
31-Mar-2026 No
Claire McKay
Icon Name
3: Enhancing housing access & prevention of homelessness
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Review current information on different platforms 31-Oct-2025 Yes
explore option of stock and turnover tool being added to
the public
06-Feb-2026 Yes
H/HEADP/2024/
065 Carry out a
communications
audit to ensure
tenants and
services fully
informed on
housing
availability in
WDC
31-Mar-
2026
create a briefing and offer to attend services team
meetings to discuss housing in WDC
31-Mar-2026 No Claire McKay

Page 11

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
H/HEDAP/2024/
031 Develop and
implement
transfer led
approach to new
build housing
allocations
31-Aug-
2024
Committee Approval in place and ensure ongoing tenant
support
30-Aug-2024 Yes
John Kerr
Set up meeting with all seniors management from both
HSCP and Housing/Homeless to take forward discussions
29-Nov-2024 YesH/HEDAP/2024/
032 Strengthen
strategic
leadership
approach with
HSCP regarding
housing
emergency
30-Jun-
2025
Follow up actions from joint meeting 25-Apr-2025 Yes Peter Barry; Margaret-
Jane Cardno
set up new meeting of the housing bill group now Bill is
through stage 1
30-Oct-2024 Yes
Discuss options for task force - link to timeline for the bill 29-Nov-2024 Yes
H/HEDAP/2024/
033 Establish a
Task Force
approach to
engage public
bodies to
promote
prevention
measures linked
to the Housing
(Scotland) Bill
31-Mar-
2026
Develop West Dunbartonshire approach 31-Mar-2026 No
John Kerr
Finalise draft of strategy following consultation (Aug until
Dec)
31-Dec-2024 Yes
Seek HACC approval of new strategy 28-Feb-2025 Yes
H/HEDAP/2024/
034 Develop a
new refreshed
strategic
approach to the
prevention of
homelessness
through the
delivery of a
Housing
Solutions
Strategy
01-Apr-
2025
Embed and deliver new strategy 01-Apr-2025 Yes
Claire McKay
VAWG partnership supportive of action H/HEDAP/2024/038
but will be carrying out a self-assessment of the group
where Prevention will be a key element
30-Nov-2024 YesH/HEDAP/2024/
035 In
partnership with
31-Dec-
2024 Claire McKay

Page 12

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Violence Against
Women
Partnership
deliver a
refreshed focus
on preventing
negative
housing
situations as a
result of
domestic abuse.
deliver action H/HEDAP/2024/038 31-Dec-2024 Yes
Service redesign Principles and staff consultative exercise
undertaken
31-Dec-2026 Yes
Job evaluation 31-Jan-2026 No
Direct Matches & Matching Pools and Expressions of
Interest
28-Feb-2026 No
H/HEDAP/2024/
035a Full
implement the
introduction of
the Housing
Solutions
Service following
on from the
Homelessness
Service redesign
30-May-
2026
Service Rebranding Action List 31-Mar-2026 No
Joanne Sutherland
Agree in principle online form and tweak to ensure all
aspects covered
30-Sep-2024 Yes
RSL to seek Committee approval on form before being
finalised
30-Nov-2024 Yes
Agree data sharing agreement and Information to be used
on the website for all involved and link
13-Jun-2025 Yes
H/HEDAP/2024/
036 In
partnership with
local RSLs
develop and
implement a
common
application form
for all social
housing
providers in
West
Dunbartonshire
as part of the
development of
a Common
Housing Register
17-Oct-
2025
Agree Launch online form 01-Oct-2025 Yes
Claire McKay
this is linked to Action 48 being achieved first 31-Oct-2024 Yes Joanne Sutherland

Page 13

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Delivery of stock sheet training and Team Leader
Support/shadowing in interviews.
28-Feb-2025 Yes
Development and trial of Housing Solutions paperwork and
personal housing plan.
28-Feb-2025 Yes
Completion to module 6 housing options toolkit for all
casework staff
18-Aug-2025 Yes
Housing Options Survey and presentation to all casework
staff
31-Dec-2025 Yes
H/HEDAP/2024/
037 Introduce a
comprehensive
housing options
interviews at
application stage
to manage
demand and
options
31-Mar-
2026
Review process once new structure in place 31-Mar-2026 No
Decision paper for Housing Improvement Board to agree
the extent of the review
31-Aug-2024 Yes
meeting of Co-ordinators to agree the remit 30-Sep-2024 Yes
new paper to HIB agreeing new proposals of the remit 31-Dec-2024 Yes
update guidance and relevant policies on agreed remit 31-Dec-2024 Yes
H/HEDAP/2024/
038 Review
remit of Housing
Allocations Panel
to reflect a
homelessness
prevention
perspective
(domestic, at
risk, others that
would otherwise
present)
31-Jan-
2025
communicate and update new remit to all staff 31-Jan-2025 Yes
Claire McKay
Review current open Homeless cases with children 06-Dec-2024 Yes
Joint meeting between Homelessness and Housing
operations focusing cases who do not have an offer
20-Dec-2024 Yes
following on identify any new processes to be implemented
and rolled out to help continually reduce times children
spend in temporary accommodation
31-Jan-2025 Yes
Using additional Temporary accommodation funds to focus
on acquisitions for those households in temp with children
waiting on offers
06-Apr-2025 Yes
H/HEDAP/2024/
039 Deliver a
refreshed
process which
will ensure that
time in
minimised for
children in all
forms of
temporary
accommodation
31-Aug-
2025
ongoing monthly monitoring of numbers to review and
maximise offers
31-Jul-2025 Yes
Claire McKay
Carry out recent research around stigma and homeless
with view to creating further actions to take forward
20-Dec-2024 Yes
Liaise with WDC comms team on appropriate campaign
actions
31-Jan-2025 Yes
03-Feb-2025 Yes
H/HEDAP/2024/
040 Design and
deliver a
dynamic public
awareness
campaign
31-Mar-
2026
Donna Kirkwood;
Mayra Nunes

Page 14

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Review WDC homeless webpage content to ensure
appropriate language/images used around homelessness.
Identify positive case studies detailing household
circumstances and support provided by WDC to resolve
homelessness to highlight help available and realities of
homelessness.
31-Mar-2025 Yesfocused on the
realities of
homelessness
and housing
need
Prepare articles for Housing News, include positive case
studies and advice around homelessness
31-Mar-2026 No
H/HEDAP/2024/
041 Review of
Pathway 1 cases
(i.e., those
homeless but
not in temporary
accommodation)
over 6 months
to assess if in
stable
accommodation
(and close if this
is confirmed)
30-Apr-
2025
295 homeless applications where temporary
accommodation wasn’t required, 198 cases closed when
applicants given a housing outcome. 86 cases closed no
housing outcome. Most common; asked to leave, fleeing
domestic violence and relationship breakdowns.
Yes
Joanne Sutherland
Linked to action 48 being achieved first 31-Oct-2024 YesH/HEDAP/2024/
042 Introduce a
consistent
assessment of
housing and
support needs
regardless of if a
tenant or
presenting as
homeless
31-Dec-
2025
review support process once new housing solutions
services are rolled out
30-Sep-2025 Yes
Claire McKay; Joanne
Sutherland
Develop new job profile to meet changing requirements 31-Aug-2025 Yes
Recruitment of new co-ordinator required to take forward 31-Mar-2026 Yes
H/HEDAP/2024/
043 Develop and
implement a
new approach to
resettlement
and
humanitarian
schemes
31-May-
2026
New co-ordinator to review current approach 31-May-2026 Claire McKay

Page 15

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
H/HEDAP/2024/
044 Minimise
and eradicate
the use of
unsuitable
accommodation
for homeless
households
31-Mar-
2025
Continue with monthly analysis of placements in
unsuitable accommodation and breaches of UAO.
31-Mar-2025 Yes
Joanne Sutherland
Objective 1 - whole system approach 27-Apr-2025 Yes
Objective 2 - rapid rehousing (16 weeks) 27-Apr-2025 Yes
Objective 3 - interim housing options 27-Apr-2025 Yes
H/HEDAP/2024/
045 Deliver the
outcomes of the
Rapid Rehousing
Transition Plan
30-Apr-
2025
Objective 4 - housing first 27-Apr-2025 Yes
Claire McKay
Linked to Action 48 being achieved first 31-Oct-2024 Yes
review in line with decrease of pathway 1 and increased
need to for temp
13-Apr-2025 Yes
H/HEDAP/2024/
046 Explore
expanding a
homelessness
prevention
approach and
better managed
demand for
temporary
accommodation
31-Mar-
2026
Prevention workshops (young people/DV) to take place
with casework
27-Mar-2026 No Joanne Sutherland
Action 48 needs achieved first 31-Oct-2024 YesH/HEDAP/2024/
047 Introduce a
"Mediation First"
approach to
housing
applications for
16–19-year-olds
(as a
homelessness
prevention
approach)
31-Mar-
2026
Restructure - once in place and introduction of youth
specialist team put process in place
31-Mar-2026 No
Joanne Sutherland
actions 37, 42, 46 and 47 can then follow on from this
action if achieved
31-Oct-2024 Yes
prepare a paper/proposal on option for consideration to
take to the access to housing meeting
06-Nov-2025 Yes
Paper on the possible vision to be taken to Access to
Housing Group in Oct 25
28-Nov-2025 Yes
H/HEDAP/2024/
048 Implement
a ‘One Door’
preventative
housing access
system under
one service to
30-Jun-
2026 John Kerr

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Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Agree principles relating to new one door housing access
system aligned to the new Housing Solutions service
17-Apr-2026 Noprepare for new
prevention
duties. Develop implementation plan 15-May-2026 No
review current provision 31-Mar-2025 YesH/HEDAP/2024/
049 Upscale the
Housing First
programme
through
collaborative
commissioning
31-Mar-
2026
Take forward actions agreed following HSCP meeting 31-Mar-2026 No
Claire McKay
H/HEDAP/2024/
050 Deliver and
implement in
partnership with
RSL a Common
Housing Register
for West
Dunbartonshire
31-Mar-
2027
Deliver and implement in partnership with RSL a Common
Housing Register for West Dunbartonshire
31-Mar-2027 No
Claire McKay
Review current information available to the public 08-Aug-2025 Yes
create a project plan following the review of information on
our webpages
12-Oct-2025 Yes
H/HEDAP/2024/
065 Carry out
communication
audit to help
manage current
and future
tenants’ and
partners
expectations
better on
housing
availability
01-Apr-
2026
Make contact with other partners to provide better
understood housing information
31--Mar-2026 No
Donna Kirkwood;
Claire McKay
Contact other LAs with supported lodgings 06-Mar-2026 YesH/HEDAP/2024/
066 Include
exploring use of
supported
lodging whilst
reviewing
different
temporary
accommodation
for young people
01-Apr-
2026
Review feasibility following staff restructure 06-Mar-2026 No
Claire McKay; Mayra
Nunes
John Kerr

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Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Carry out modelling reviewing backlog, expected demand
and turnover with a view to reducing current letting ask
30-Apr-2025 YesH/HEDAP/2024/
067 Review
housing
allocation % to
households who
experience
homelessness
01-May-
2025
Seek HIB approval and ask RSL to match 01-May-2025 Yes
Icon Name
4: Strengthen the Financial viability and capacity of the Housing Revenue Account and associated Housing and Homelessness budgets
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Building services action plan created 31-Oct-2024 YesH/HEDAP/2024/
051 Complete
the review of
Building
Services Repairs
and
Maintenance
service costs to
deliver
immediate
efficiencies to
the HRA
31-Mar-
2025
Deliver action plan - include service efficiencies 31-Mar-2025 Yes
Craig Wilson
H/HEDAP/2024/
052 Explore
innovative
housing
investment and
partnership
models to
maximise
housing
investment
approaches
30-Nov-
2026
Develop a local plan to take forward an element of the
Housing Investment Task Force recommendations.
30-Nov-2026 No
John Kerr
Peter Barry

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Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
Agreement made in 24/25
CFO agreed to full whole system review of HRA payments
that will begin once Year end work completed in 2025.
31-Mar-2025 YesH/HEDAP/2024/
053 Carry out
review of HRA
contributions to
other non-
housing Council
service areas
31-Mar-
2026 take forward actions following whole system review of all
HRA payments by Chief Finance Officer
31-Mar-2026 No
H/HEDAP/2024/
054 Examine
the capacity of
the HRA and the
Council's
General Fund to
deliver agreed
housing
ambitions
30-Jun-
2025
further review this action has been closed as linked to
action 53
31-Mar-2025 Yes
Peter Barry
H/HEDAP/2024/
055 Develop a
3-year rental
strategy in
partnership with
tenants to
ensure tenant
priorities and
strategic
housing
ambitions can
be delivered
30-Nov-
2026
Following the delivery of refreshed housing revenue
account business plan examine the introduction of a multi-
year rental and investment strategy.
30-Nov-2026 No
Stefan Kristmanns
several actions part of the review already taken place
saving money
31-Mar-2025 YesH/HEDAP/2024/
056 Review
Building
Services
structures and
external
contractors to
ensure best
value
31-Dec-
2025
Last actions as part of the review to be taken forward 30-Nov-2025 Yes
Peter Barry; Craig
Wilson
H/HEDAP/2024/
057 Working
with other local
authority
31-Mar-
2025
Joint work with COSLA 01-Mar-2025 Yes
Claire McKay

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Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
partner re-
examine
housing finance
position in
Scotland to
promote the
delivery of new
social housing
including the
treatment of
historic HRA
Capital Debt
H/HEDAP/2024/
058 Review
homelessness
services funding
with aim of
being able to
reduce level of
unsuitable
temporary
accommodation.
31-Dec-
2026
Review to be undertaken to inform budget provision from
2027/28
31-Dec-2026 No
John Kerr
H/HEDAP/2024/
059 Develop a
refreshed
funding delivery
model for the
delivery of new
housing in light
of increased
borrowing levels
exploring
increased grant
benchmark
levels
09-May-
2025
take paper to more homes board for approval on the
viability of new agreed benchmarking (£120K)
30-Apr-2025 Yes
John Kerr
H/HEDAP/2024/
060 Directly
lobby the
Scottish
Government to
ensure the cost
of achieving net
30-Apr-
2025
Link in via SIG this has fed into both COSLA and ALACHO
being clear tenants should pay and all measures should be
fully funded by Scottish government - awaiting SG
publication
30-Apr-2025 Yes
Claire McKay

Page 20

Appendix 1
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
zero in social
housing is met
with national
funding to
ensure rental
income can be
utilised for
improving
current and
developing new
social housing.
Action Status
Cancelled
Overdue; Neglected
Unassigned; Check Progress
Not Started; In Progress; Assigned
Completed
PI Status
Alert
Warning
OK
Unknown
Data Only
Long Term Trends
Improving
No Change
Getting Worse
Short Term Trends
Improving
No Change
Getting Worse

Page 21

Appendix 1
Risk Status
Alert
High Risk
Warning
OK
Unknown