Democracy Spraffa

Item 9 - Appendix 1

West Dunbartonshire Council · 19 November 2025
Back to Housing & Communities Committee — 19 November 2025 and its agenda

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Page 1

Housing Emergency Declaration action plan 
Generated on: 27 October 2025
Report Layout: Housing Scorecard with Action and PI codes   
Icon Name  
1 - Deliver and maintain More Homes - West Dunbartonshire approach to the delivery of affordable housing. 
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/001
Continue to lobby SG
for increase in AHSP
funding in partnership
with
COSLA/SOLACE/ALAC
HO  
31-Mar-
2025
Issue letter to the housing minister
highlight the Housing Emergency
declaration and requesting that the full
AHSP is restored.
30-Aug-2024 Yes
John Kerr  
Highlight within SHIP and Programming
Process the impacts of cuts to the AHSP
31-Oct-2024 Yes  
Participate in a number of Member and
Officer groups and influence agenda to
maximise AHSP budget settlement
31-Mar-2025 Yes  
Review impact of discussions with Scottish
Government
31-Mar-2025 Yes  
H/HEDAP/2024/002
Refresh Strategic
Housing Investment
Plan to ensure the
delivery of new homes
to meet acute housing
need in West
Dunbartonshire  
29-Nov-
2024
Presentation to West Dunbartonshire
Strategic Housing Providers Forum
30-Aug-2024 Yes
John Kerr  
Carry out prioritisation exercise 21-Oct-2024 Yes  
Draft SHIP approved by More Homes
Project Board
31-Oct-2024 Yes  
H/HEDAP/2024/003
Deliver new Strategic
Housing Investment
Plan  
31-Oct-
2024       Jamie Dockery  
H/HEDAP/2024/004
Deliver the Council's
approved new build
programme for 24/25  
01-Mar-
2025       Dawn Conner
ITEM 9 - APPENDIX 1

Page 2

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
helping meet the
identified housing
need.  
H/HEDAP/2024/005
Examine ways to
accelerate new build
delivery considering
housing emergency
declaration  
31-Dec-
2024
SHIP to be prepared and draft submitted
to the Scottish Government by October 31
31-Oct-2024 Yes
John Kerr  
Develop and acquire More Homes Project
Board approval for proposal to ensure the
acceleration and prioritisation of new
home delivery.
31-Dec-2024 Yes  
Develop revised Strategic Local
Programme in partnership with Scottish
Government  
Yes  
H/HEDAP/2024/006
Scale up and extend
the Buy Back Scheme
to meet the key
housing demand
factors including the
provision of temporary
accommodation  
31-Mar-
2025
Year-end total buybacks 31-Mar-2025 Yes
Laura Hanna  
17 buy backs completed so far, this
financial year 
(11 Larger properties 3 bed + & 6 non-
larger 1 & 2 beds) 
We have a further 8 under offer awaiting
completion 
(2 Larger properties 3 bed + & 6 non-
larger 1 & 2 beds)  
Yes  
We have completed 13 buy backs so far in
this financial year, with another 9
properties under offer, awaiting
completion. 7 of these properties have
been let so far, with 4 of the lets going to
homeless applicants.  
Yes  
H/HEDAP/2024/007
Explore innovative
housing investment
and partnership
models to maximise
housing investment
approaches  
31-Dec-
2025
Participate in Housing Investment task
force discussions
25-Sep-2024 Yes
John Kerr  
Continue to develop own proposals in
partnership with external agencies and
potential investors
31-Mar-2025 Yes  
Proposal paper to More Homes Project
Board r to define policy
31-Dec-2025 No  
H/HEDAP/2024/008 In
partnership with the
Scottish Government
review the planning  
28-Feb-
2025
actions from the meeting - attended by
chief planning officer
28-Feb-2025 Yes
Peter Barry; Alan Douglas; Michael
Mulgrew

Page 3

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
and consenting system
considering the
national housing
emergency to increase
the scale and pace of
development across all
tenures  
H/HEDAP/2024/009
Review HRA resource
allocation across the
Council to help
facilitate/deliver new
build programme  
30-Jan-
2026
Detail development priorities within SHIP 31-Oct-2024 Yes
John Kerr  
Housing Development Service design to be
completed
30-Sep-2025 Yes  
Once new co-ordinator in place - will bring
forward any actions to help increase the
new build programme
31-Dec-2025 No  
H/HEDAP/2024/010
Explore an approach
to develop modular
and other forms of
innovative housing by
working in partnership
with other housing
providers  
31-Dec-
2025
Approval for Gilmour Avenue modular
development
25-Sep-2024 Yes
John Kerr  
Develop revised approach based on review
and share with development partners
31-Dec-2024 Yes  
Review Gilmour Avenue development 30-Nov-2025 No  
H/HEDAP/2024/011
Examine the capacity
of the HRA to deliver
agreed housing
ambitions  
29-Aug-
2025
review for 2024/25 31-Mar-2025 Yes
Peter Barry  
H/HEDAP/2024/012
Engage with public
and private sector
landowners to increase
the HRA landbank and
support development
in line with the
refreshed Strategic
Housing Investment
Plan  
31-Dec-
2025
Participation in Scottish Government trawl
process
30-Sep-2024 Yes
John Kerr  
Special More Homes Board scheduled for
November to look at the opportunities
with other service departments (now
Housing Summitt).
28-Feb-2025 Yes  
Plan agreed at More Homes Board to
inform delivery plans from 2025/26
30-Nov-2025 No  
H/HEDAP/2024/013
Review Affordable
Housing Design
Standard  
31-Mar-
2026       John Kerr

Page 4

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/014
Increase provision of
Mid-Market Rent
properties as a viable
housing option for
homeless and housing
applicants  
30-Apr-
2026       John Kerr  
H/HEDAP/2024/062
Refresh Housing
Needs and Demand
Assessment (HNDA)
within a local WDC
perspective  
31-Mar-
2026       John Kerr; Claire McKay  
H/HEDAP/2024/063
Carry out a review of
design standards
(Housing development
and planning)  
31-Mar-
2026       Jamie Dockery; Michael Mulgrew 
Icon Name  
2 - Make Best Use of Existing Stock 
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/015
Continue to Improve
our approach to empty
council homes with a
strengthened focus on
reducing void time and
letting longer term
empty homes and
negating any use of
unsuitable
accommodation.  
31-Dec-
2024       Craig Wilson  
H/HEDAP/2024/016
Consider a fixed term
moratorium on non-
essential housing  
20-Dec-
2024
Implement and monitor measures to
improve the control and generation of
non-essential repairs.
30-Aug-2024 Yes
Craig Wilson  
Based on performance and progress made 27-Sep-2024 Yes

Page 5

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
repairs to focus
activity around bring
empty homes back
into use
on reducing the number of empty homes
agree to continue to monitor and postpone
any decision on a fixed term moratorium.  
Continue to implement improvement
actions in the void management
improvement plan including increasing
productivity and reducing the average cost
to bring an empty home back to the
Councils' relet standard.
29-Nov-2024 Yes  
Review evidence to make final decision on
a 3-month (last quarter of 2024/2025)
moratorium on non-essential housing
repairs to focus resources on the repair of
the Councils' housing properties.
13-Dec-2024 Yes  
H/HEDAP/2024/017
Develop a process
including exploring
potential partnering
arrangements to
address lengthy delays
by energy suppliers in
the reletting process.  
31-Dec-
2025
Complete review of
referral/communication processes
between void team and Helptomove
30-Sep-2024 Yes
Nicola Pettigrew  
Engage with Consumer Scotland to discuss
problems encountered and provide case
studies to support national focus on
holding energy companies accountable to
resolve meter issues more efficiently
30-Sep-2024 Yes  
Introduce new report from help the move
to identify move ins with no end date
meter readings to enable more accurate
billing information
30-Sep-2024 Yes  
Introduce weekly monitoring report for
support worker to track progress of
complex meter issues and update to
teams
30-Sep-2024 Yes  
Review liaison arrangements with
Helpthemove ensuring appropriate
representation to input to operational
challenges
30-Sep-2024 Yes  
Develop escalation process with
helpthemove on more problematic meter
problems
31-Oct-2024 Yes  
Explore other providers to establish if can
provide additional support to helpthemove  
Yes

Page 6

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
arrangements  
H/HEDAP/2024/018
Accelerate the
reduction of private
sector empty homes
by delivering a new
Long Term Empty
Homes Strategy  
31-Mar-
2025
Seek HACC approval of new strategy - aim
to bring 25 properties per year back into
use
30-Nov-2024 Yes
Karen Rae   Review numbers of empty homes brough
back into use at end of current financial
year
31-Mar-2025 Yes  
H/HEDAP/2024/019
Deliver with tenant
representatives a new
repairs policy  
30-Nov-
2024
Carry put early consultation with tenants
to inform revised Repairs Policy and
ensure tenant priorities are delivered.
30-Jun-2024 Yes
Stefan Kristmanns  
HRA Value for Money Group to develop
revised Repairs Policy which will meets
tenant priorities and reflects input from
key stakeholders.
31-Aug-2024 Yes  
Seek approval for revised Repairs Policy
from Housing and Communities
Committee November 2024.
20-Nov-2024 Yes  
H/HEDAP/2024/020
Ensure new repairs
policy achieves key
objectives  
30-Nov-
2024       Craig Wilson  
H/HEDAP/2024/021
Review and promote
Allocations Policy
flexibilities and
enhanced Transfer
Incentive Scheme
linked to the review of
the Housing
Allocations approach  
31-Mar-
2025
Review and agree the new 70% allocation
to transfer applicants for all new builds
30-Aug-2024 Yes
Claire McKay  
new media/drive for downsizing etc 16-Feb-2025 Yes  
Review current transfer incentive scheme 28-Feb-2025 Yes  
H/HEDAP/2024/022
Actively introduce a
pre letting process
initially linked to the
transfer led allocation
process for new build
social housing  
31-Dec-
2025
Introduce notification to Repair and
Maintenance Manager on voids properties
due for return on back of transfer move in
advance of sign-up
30-Sep-2024 Yes
Nicola Pettigrew  
Introduce robust pre-allocation house
assessments process which embeds
ongoing discussions with Building Services
to highlight condition of voids and
30-Sep-2024 Yes

Page 7

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
recharges as required  
Introduced homeless liaison meetings in
advance handover dates to identify
existing WDC tenants with open homeless
case
30-Sep-2024 Yes  
Prepare lettings initiative action plan 30-Sep-2024 Yes  
Identify properties for each quota and
engage with relevant teams to finalise
31-Oct-2024 Yes  
Review house assessment form to ensure
capturing relevant information via HO
mobile app
31-Dec-2025 No  
H/HEDAP/2024/023
Deliver the
recommendations
from the Supported
Housing Review  
31-Mar-
2026
Project board to agree options for HACC
following all feasibility studies and
financial reviews 
Linked to action H/RRTP/19-24/064
31-Mar-2025 Yes
Claire McKay  
HACC approval on options 30-Nov-2025 No  
Carry out procurement exercise to meet
new needs and options agreed
30-Jan-2026 No  
H/HEDAP/2024/024
Carry out a
comprehensive
assessment of our
housing stock to
ensure it can deliver
the key priorities
within the Local
Housing Strategy  
31-May-
2026
Establish project plan and resource
requirement
30-Nov-2024 Yes
Jackie McRory  
Stock assessment to be undertaken
against key technical and operational
indicators to assess performance
31-Dec-2025 No  
Initial Report findings to be presented and
recommendations agreed at Better Homes
Project Board
28-Feb-2026 No  
Finding to inform refreshed Housing Asset
Management Strategy which will be
presented to August Housing and
Communities Committee
07-May-2026 No  
Implementation Plan including the focused
regeneration initiatives to be led by
Housing Development Co-ordinator (Better
Homes)
31-May-2026 No  
H/HEDAP/2024/025
Continue to roll out
our approach to  
31-Mar-
2025
1000 Homes 31-Oct-2024 Yes
Emily Dorrian   2000 homes 31-Mar-2025 Yes

Page 8

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
address condensation,
dampness and mould
within our homes
through the use of
smart technology that
strengthens housing
management  
H/HEDAP/2024/026
Deliver new proactive
approach to ensure
our housing stock
continues to meet all
statutory compliance
requirements  
31-Dec-
2025
Initial Proposal developed 18-Oct-2024 Yes
John Kerr  
The initial introduction of 2 new
compliance roles to be managed within
the housing service and dedicated to HRA
properties (phase 1)
28-Feb-2025 Yes  
Review of planned approach with tenant
representatives and paper to be submitted
to Better Homes Board in April regarding a
potential Phase 2 to ensure compliance
requirements are met
30-Sep-2025 Yes  
Implementation of Phase 1 31-Dec-2025 No  
H/HEDAP/2024/027
Maximise use of Home
Swapper to meet
rehousing need of
transfer applicants  
31-Oct-
2025
Obtain baseline data to support VFM in
promoting mutual exchange options with
applicants
30-Sep-2024 Yes
Nicola Pettigrew  
Review functionality and best practice with
HomeSwapper
30-Sep-2024 Yes  
Introduce quarterly marketing information
via social media, tenants’ news to
maximise awareness
28-Feb-2025 Yes  
Complete marketing awareness campaign
to increase use of homeswapper
31-Mar-2025 Yes  
Add link to online housing application form
to direct to home swapper and increase
uptake
30-Apr-2025 Yes  
targeted campaign - news article
highlighting how easy 
text transfer applicants with no housing
need 
access Facebook groups to link with
homeswapper
31-May-2025 Yes  
Identify additional resource required to 31-Oct-2025 No

Page 9

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
support home swapper back admin
functions required  
Review VFM annual costing of home
swapper and consider if in-house platform
could be developed (similar to rent
insights approach)
31-Oct-2025 No  
H/HEDAP/2024/028
Review of all current
lease agreements
within context of
housing emergency
(e.g., Safe as Houses
scatter flats and
impact on generating
homelessness)  
31-Dec-
2025
Gather all information on all leases for an
overview
30-Nov-2024 Yes
John Kerr  
Review all leases and decide whether best
use of housing stock
31-Jul-2025 Yes  
begin consultation/actions to end any
leases we no longer think appropriate -
report to HIB
28-Nov-2025 No  
H/HEDAP/2024/029
Deliver housing Capital
Investment
Programme to ensure
all homes meet the
Scottish Housing
Quality Standard  
31-Mar-
2025       Alan Young  
H/HEDAP/2024/030
Maximise the use of
existing housing
systems to support
effective stock
management  
31-Mar-
2026       Graham Watters  
H/HEDAP/2024/064
Explore establishing a
common downsizing
WDC wide scheme and
a mutual exchange
site  
31-Mar-
2026
Agree baseline principles in terms of the
scheme
31-Oct-2025 Yes
Claire McKay  
Explore options for a common mutual
exchange WDC wide scheme
31-Mar-2026 No  
Explore options of a common downsizing
scheme for social landlords in west
Dunbartonshire
31-Mar-2026 No  
Explore requirements of a dedicated
resource to facilitate increased numbers if
downsizers and mutual exchanges
31-Mar-2026 No

Page 10

Icon Name  
3: Enhancing housing access & prevention of homelessness 
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEADP/2024/065
Carry out a
communications audit
to ensure tenants and
services fully informed
on housing availability
in WDC  
31-Mar-
2026
Review current information on different
platforms
31-Oct-2025 Yes
Claire McKay  
explore option of stock and turnover tool
being added to the public
30-Nov-2025 No  
create a briefing and offer to attend
services team meetings to discuss housing
in WDC
31-Mar-2026 No  
H/HEDAP/2024/031
Develop and
implement transfer led
approach to new build
housing allocations  
31-Aug-
2024
Committee Approval in place and ensure
ongoing tenant support
30-Aug-2024 Yes
John Kerr  
H/HEDAP/2024/032
Strengthen strategic
leadership approach
with HSCP regarding
housing emergency  
30-Jun-
2025
Set up meeting with all senior
management from both HSCP and
Housing/Homeless to take forward
discussions
29-Nov-2024 Yes
Peter Barry; Margaret-Jane Cardno  
Follow up actions from joint meeting 25-Apr-2025 Yes  
H/HEDAP/2024/033
Establish a Task Force
approach to engage
public bodies to
promote prevention
measures linked to the
Housing (Scotland) Bill  
31-Dec-
2025
set up new meeting of the housing bill
group now Bill is through stage 1
30-Oct-2024 Yes
John Kerr   Discuss options for task force - link to
timeline for the bill
29-Nov-2024 Yes  
Develop West Dunbartonshire approach 30-Nov-2025 No  
H/HEDAP/2024/034
Develop a new
refreshed strategic
approach to the
prevention of
homelessness through
the delivery of a
Housing Solutions
Strategy  
01-Apr-
2025
Finalise draft of strategy following
consultation (Aug until Dec)
31-Dec-2024 Yes
Claire McKay  
Seek HACC approval of new strategy 28-Feb-2025 Yes  
Embed and deliver new strategy 01-Apr-2025 Yes  
H/HEDAP/2024/035 In   31-Dec- VAWG partnership supportive of action 30-Nov-2024 Yes Claire McKay

Page 11

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
partnership with
Violence Against
Women Partnership
deliver a refreshed
focus on preventing
negative housing
situations as a result
of domestic abuse.
2024 H/HEDAP/2024/038 but will be carrying
out a self-assessment of the group where
Prevention will be a key element  
deliver action H/HEDAP/2024/038 31-Dec-2024 Yes  
H/HEDAP/2024/035a
Full implement the
introduction of the
Housing Solutions
Service following on
from the
Homelessness Service
redesign  
31-Dec-
2025
Job evaluation 28-Nov-2025 No
Joanne Sutherland  
Direct Matches & Matching Pools and
Expressions of Interest
19-Dec-2025 No  
Service Rebranding Action List 31-Dec-2025 No  
H/HEDAP/2024/036 In
partnership with local
RSLs develop and
implement a common
application form for all
social housing
providers in West
Dunbartonshire as part
of the development of
a Common Housing
Register  
17-Oct-
2025
Agree in principle online form and tweak
to ensure all aspects covered
30-Sep-2024 Yes
Claire McKay  
RSL to seek Committee approval on form
before being finalised
30-Nov-2024 Yes  
Agree data sharing agreement and
Information to be used on the website for
all involved and link
13-Jun-2025 Yes  
Agree Launch online form 01-Oct-2025 Yes  
H/HEDAP/2024/037
Introduce a
comprehensive
housing options
interviews at
application stage to
manage demand and
options  
31-Dec-
2025
this is linked to Action 48 being achieved
first
31-Oct-2024 Yes
Joanne Sutherland  
Delivery of stock sheet training and Team
Leader Support/shadowing in interviews.
28-Feb-2025 Yes  
Development and trial of Housing
Solutions paperwork and personal housing
plan.
28-Feb-2025 Yes  
Completion to module 6 housing options
toolkit for all casework staff
18-Aug-2025 Yes  
Review process once new structure in
place
28-Nov-2025 No  
Housing Options Survey and presentation   Yes

Page 12

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
to all casework staff  
H/HEDAP/2024/038
Review remit of
Housing Allocations
Panel to reflect a
homelessness
prevention perspective
(domestic, at risk,
others that would
otherwise present)  
31-Jan-
2025
Decision paper for Housing Improvement
Board to agree the extent of the review
31-Aug-2024 Yes
Claire McKay  
meeting of Co-ordinators to agree the
remit
30-Sep-2024 Yes  
new paper to HIB agreeing new proposals
of the remit
31-Dec-2024 Yes  
update guidance and relevant policies on
agreed remit
31-Dec-2024 Yes  
communicate and update new remit to all
staff
31-Jan-2025 Yes  
H/HEDAP/2024/039
Deliver a refreshed
process which will
ensure that time in
minimised for children
in all forms of
temporary
accommodation  
31-Aug-
2025
Review current open Homeless cases with
children
06-Dec-2024 Yes
Claire McKay  
Joint meeting between Homelessness and
Housing operations focusing cases who do
not have an offer
20-Dec-2024 Yes  
following on identify any new processes to
be implemented and rolled out to help
continually reduce times children spend in
temporary accommodation
31-Jan-2025 Yes  
Using additional Temporary
accommodation funds to focus on
acquisitions for those households in temp
with children waiting on offers
06-Apr-2025 Yes  
ongoing monthly monitoring of numbers
to review and maximise offers
31-Jul-2025 Yes  
H/HEDAP/2024/040
Design and deliver a
dynamic public
awareness campaign
focused on the
realities of
homelessness and
housing need  
31-Mar-
2026
Carry out recent research around stigma
and homeless 
with view to creating further actions to
take forward
20-Dec-2024 Yes
Donna Kirkwood; Mayra Nunes  
Liaise with WDC comms team on
appropriate campaign actions
31-Jan-2025 Yes  
Review WDC homeless webpage content
to ensure appropriate language/images
used around homelessness.
03-Feb-2025 Yes  
Identify positive case studies detailing 31-Mar-2025 Yes

Page 13

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
household circumstances and support
provided by WDC to resolve homelessness
to highlight help available and realities of
homelessness.  
Prepare articles for Housing News, include
positive case studies and advice around
homelessness
31-Mar-2026 No  
H/HEDAP/2024/041
Review of Pathway 1
cases (i.e., those
homeless but not in
temporary
accommodation) over
6 months to assess if
in stable
accommodation (and
close if this is
confirmed)  
30-Apr-
2025
295 homeless applications where
temporary accommodation wasn’t
required, 198 cases closed when
applicants given a housing outcome. 86
cases closed no housing outcome. Most
common; asked to leave, fleeing domestic
violence and relationship breakdowns.  
Yes
Joanne Sutherland  
H/HEDAP/2024/042
Introduce a consistent
assessment of housing
and support needs
regardless of if a
tenant or presenting
as homeless  
31-Dec-
2025
Linked to action 48 being achieved first 31-Oct-2024 Yes
Claire McKay; Joanne Sutherland  
review support process once new housing
solutions services are rolled out
30-Sep-2025 Yes  
H/HEDAP/2024/043
Develop and
implement a new
approach to
resettlement and
humanitarian schemes  
31-Mar-
2026
Develop new job profile to meet changing
requirements
31-Aug-2025 Yes
Claire McKay  
Recruitment of new co-ordinator required
to take forward
31-Dec-2025 No  
once restructure and recruitment in place
new co-ordinator to review current
approach
31-Mar-2026 No  
H/HEDAP/2024/044
Minimise and eradicate
the use of unsuitable
accommodation for
homeless households  
31-Mar-
2025
Continue with monthly analysis of
placements in unsuitable accommodation
and breaches of UAO.
31-Mar-2025 Yes
Joanne Sutherland  
H/HEDAP/2024/045
Deliver the outcomes  
30-Apr-
2025
Objective 1 - whole system approach 27-Apr-2025 Yes
Claire McKay  
Objective 2 - rapid rehousing (16 weeks) 27-Apr-2025 Yes

Page 14

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
of the Rapid
Rehousing Transition
Plan
Objective 3 - interim housing options 27-Apr-2025 Yes  
Objective 4 - housing first 27-Apr-2025 Yes  
H/HEDAP/2024/046
Explore expanding a
homelessness
prevention approach
and better managed
demand for temporary
accommodation  
31-Dec-
2025
Linked to Action 48 being achieved first 31-Oct-2024 Yes
Joanne Sutherland  
review in line with decrease of pathway 1
and increased need to for temp
13-Apr-2025 Yes  
Prevention workshops (young people/DV)
to take place with casework
29-Dec-2025 No  
H/HEDAP/2024/047
Introduce a "Mediation
First" approach to
housing applications
for 16–19-year-olds
(as a homelessness
prevention approach)  
31-Jan-
2026
Action 48 needs achieved first 31-Oct-2024 Yes
Joanne Sutherland  
Restructure - once in place and
introduction of youth specialist team put
process in place
31-Dec-2025 No  
H/HEDAP/2024/048
Implement a ‘One
Door’ preventative
housing access system
under one service to
prepare for new
prevention duties.  
31-Dec-
2025
actions 37, 42, 46 and 47 can then follow
on from this action if achieved
31-Oct-2024 Yes
John Kerr  
prepare a paper/proposal on option for
consideration to take to the access to
housing meeting
06-Nov-2025 Yes  
Agree principles relating to new one door
housing access system aligned to the new
Housing Solutions service
07-Nov-2025 No  
Paper on the possible vision to be taken to
Access to Housing Group in Oct 25
28-Nov-2025 No  
Develop implementation plan 12-Dec-2025 No  
H/HEDAP/2024/049
Upscale the Housing
First programme
through collaborative
commissioning  
31-Dec-
2025
review current provision 31-Mar-2025 Yes
Claire McKay   Take forward actions agreed following
HSCP meeting
14-Nov-2025 No  
H/HEDAP/2024/050
Deliver and implement
in partnership with
RSL a Common
Housing Register for
West Dunbartonshire  
31-Mar-
2026       Claire McKay

Page 15

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/065
Carry out
communication audit
to help manage
current and future
tenants’ and partners
expectations better on
housing availability  
01-Apr-
2026
Review current information available to
the public
08-Aug-2025 Yes
Donna Kirkwood; Claire McKay  
create a project plan following the review
of information on our webpages
12-Oct-2025 Yes  
Contact other partners to provide better
understood housing information
31-Dec-2025 No  
H/HEDAP/2024/066
Include exploring use
of supported lodging
whilst reviewing
different temporary
accommodation for
young people  
01-Apr-
2026
Contact other LAs with supported lodgings 31-Dec-2025 No
Claire McKay; Mayra Nunes  
Review feasibility following staff
restructure
06-Mar-2026 No  
H/HEDAP/2024/067
Review housing
allocation % to
households who
experience
homelessness  
01-May-
2025
Carry out modelling reviewing backlog,
expected demand and turnover with a
view to reducing current letting ask
30-Apr-2025 Yes 
Seek HIB approval and ask RSL to match 01-May-2025 Yes 
Icon Name  
4: Strengthen the Financial viability and capacity of the Housing Revenue Account and associated Housing and Homelessness budgets 
Code & Title Status Progress Due Date Milestone Due Date Done Assigned To  
H/HEDAP/2024/051
Complete the review
of Building Services
Repairs and
Maintenance service
costs to deliver
immediate efficiencies
to the HRA  
31-Mar-
2025
Building services action plan created 31-Oct-2024 Yes
Craig Wilson  
Deliver action plan - include service
efficiencies
31-Mar-2025 Yes  
H/HEDAP/2024/052
Explore innovative
housing investment
and partnership
models to maximise  
30-Nov-
2025       John Kerr

Page 16

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
housing investment
approaches  
H/HEDAP/2024/053
Carry out review of
HRA contributions to
other non-housing
Council service areas  
31-Mar-
2026
Agreement made in 24/25 
CFO agreed to full whole system review of
HRA payments that will begin once Year
end work completed in 2025.
31-Mar-2025 Yes
Peter Barry  
take forward actions following whole
system review of all HRA payments by
Chief Finance Officer
31-Mar-2026 No  
H/HEDAP/2024/054
Examine the capacity
of the HRA and the
Council's General Fund
to deliver agreed
housing ambitions  
30-Jun-
2025
further review this action has been closed
as linked to action 53
31-Mar-2025 Yes
Peter Barry 
H/HEDAP/2024/055
Develop a 3-year
rental strategy in
partnership with
tenants to ensure
tenant priorities and
strategic housing
ambitions can be
delivered  
30-Nov-
2026       Stefan Kristmanns  
H/HEDAP/2024/056
Review Building
Services structures
and external
contractors to ensure
best value  
31-Dec-
2025
several actions part of the review already
taken place saving money
31-Mar-2025 Yes
Peter Barry   Last actions as part of the review to be
taken forward
30-Nov-2025 No  
H/HEDAP/2024/057
Working with other
local authority partner
re-examine housing
finance position in
Scotland to promote
the delivery of new
social housing
including the
treatment of historic  
31-Mar-
2025
Joint work with COSLA 01-Mar-2025 Yes
Claire McKay

Page 17

Code & Title Status Progress Due Date Milestone Due Date Done Assigned To
HRA Capital Debt  
H/HEDAP/2024/058
Review homelessness
services funding with
aim of being able to
reduce level of
temporary
accommodation and
free up staff resource  
31-Mar-
2026       Peter Barry  
H/HEDAP/2024/059
Develop a refreshed
funding delivery model
for the delivery of new
housing in light of
increased borrowing
levels exploring
increased grant
benchmark levels  
09-May-
2025
take paper to more homes board for
approval on the viability of new agreed
benchmarking (£120K)
30-Apr-2025 Yes
John Kerr  
H/HEDAP/2024/060
Directly lobby the
Scottish Government
to ensure the cost of
achieving net zero in
social housing is met
with national funding
to ensure rental
income can be utilised
for improving current
and developing new
social housing.  
30-Apr-
2025
Link in via SIG this has fed into both
COSLA and ALACHO being clear tenants
should pay, and all measures should be
fully funded by Scottish government -
awaiting SG publication
30-Apr-2025 Yes
Claire McKay 
Action Status 
Cancelled 
Overdue; Neglected 
Unassigned; Check Progress

Page 18

Not Started; In Progress; Assigned 
Completed 
PI Status 
Alert 
Warning 
OK 
Unknown 
Data Only 
Long Term Trends 
Improving 
No Change 
Getting Worse 
Short Term Trends 
Improving 
No Change 
Getting Worse 
Risk Status 
Alert 
High Risk 
Warning 
OK 
Unknown