Item 8 - Housing Services Delivery Plan 25-26 mid year progress
West Dunbartonshire Council · 19 November 2025
Back to Housing & Communities Committee — 19 November 2025 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
Page 1
WEST DUNBARTONSHIRE COUNCIL Report by Chief Officer – Housing Services Committee: Housing and Communities Committee 19 November 2025 Subject: Housing Services Delivery Plan 2025/26 - Mid-year Progress 1 Purpose 1.1 This report sets out the mid-year progress of the Housing Services Delivery Plan 2025/26. 2 Recommendations 2.1 It is recommended that Committee notes the progress achieved at mid-year. 3 Background 3.1 In line with the Strategic Planning & Performance Framework, each Chief Officer develops an annual Delivery Plan which sets out actions to help deliver the Strategic Plan and address the performance challenges and service priorities identified in the planning process. The Plan also provides an overview of services and resources, including employees and budgets, sets out the performance indicators (PIs) for monitoring progress and considers the relevant risks. 3.2 The Housing Services Delivery Plan 2025/26 was presented to Housing and Communities Committee on 7 May 2025 with a commitment to report mid-year progress and year-end progress in November 2025 and May 2026 respectively. 4 Main Issues 4.1 Full details of mid-year progress are set out in Appendix 1. 4.2 The progress of the Plan’s 21 actions is summarised below: Progress No. (%) Completed 2 (10%) In progress and on track 17 (80%) Overdue 1 (5%) Cancelled 1 (5%) 4.3 The overdue action relates to the following, with further details set out in the appendix: ITEM 8
Page 2
Implement second phase of CCTV equipment and infrastructure modernisation and improvements 4.5 Twenty-one of the Plan’s 25 PIs are monitored quarterly. Performance is summarised below. Performance Against Target Q1 Q2 Target met or exceeded 7 7 Target narrowly missed 5 5 Target significantly missed 6 5 Data only PI 2 2 Not available 1 2 Total No. of PIs 21 21 4.6 Significantly missed targets at mid-year relate to the following PIs, with further details set out in the appendix: % of Youth Homelessness levels in West Dunbartonshire The number of incidences of youth homelessness in West Dunbartonshire is reduced % of all homeless cases re-assessed within 12 months (repeat homelessness) Average time taken (in days) to complete medical adaptations 4.7 Significantly missed targets at mid-year, where improvement was noted in the second quarter relate to the following PIs, with further details set out in the appendix: % of properties returned from repairs within target Average length of time (in hours) taken to complete emergency repairs Average time taken (in days) to complete non-emergency repairs 5 People Implications 5.1 There are no direct people implications arising from this report. 6 Financial & Procurement Implications 6.1 There are no direct financial or procurement implications arising from this report. 7 Risk Analysis 7.1 Failure to deliver on the actions assigned to Housing Services may have a direct impact on the delivery of the Council’s Strategic Plan. It is essential that remedial action is taken to ensure strategic delivery plans achieve the commitments detailed. 8 Equalities Impact Assessment
Page 3
8.1 Screening and impact assessments will be carried out on specific activities as required. 9 Consultation 9.1 The delivery plans were developed through consultation with officers from the strategic service areas. 10 Strategic Assessment 10.1 The delivery plans set out actions to support the successful delivery of the strategic priorities and objectives of the Council. Chief Officer: Peter Barry Service Area: Housing Services Date: 23 October 2025 _____________________________________________________________ Person to Contact: Nicola Docherty Nicola.docherty@west-dunbarton.gov.uk Appendices: Appendix 1: Housing services Delivery Plan 2025/26 - Mid-year Progress Background Papers: Housing Services Delivery Plan 2025/26 - Housing and Communities Committee, 7 May 2025 Strategic Planning & Performance Framework 2022/27 Wards Affected: All