Item 8 - H&E Year-end Delivery Plan 24-25 and H&E Delivery Plan 25-26
West Dunbartonshire Council · 7 May 2025
Back to Housing & Communities Committee — 7 May 2025 and its agenda
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WEST DUNBARTONSHIRE COUNCIL Report by Chief Officer – Housing Services Housing and Communities Committee 7 May 2025 Subject:Housing & Employability Delivery Plan 2024/25 - Year-end Progress & Housing Services Delivery Plan 2025/26 1 Purpose 1.1 This report sets out the year-end progress of the 2024/25 Delivery Plan and presents the new Delivery Plan for 2025/26. 2 Recommendations 2.1 It is recommended that Committee notes the progress achieved at year-end and the new plan for 2025/26. 3 Background 3.1 In line with the Strategic Planning & Performance Framework, each Chief Officer develops an annual Delivery Plan which sets out actions to help deliver the Strategic Plan and address the performance challenges and service priorities identified in the planning process. The Plan also provides an overview of services and resources, including employees and budgets, sets out the performance indicators (PIs) for monitoring progress and considers the relevant risks. 3.2 In the last few months of 2024/25, several services and teams across the Council were realigned to other Chief Officer areas. For consistency and transparency, the year-end progress reports reflect the content of the 2024/25 delivery plans reported to the relevant committees at the beginning of that year, with none of the organisational changes that took place in-year included. Those changes are, however, reflected in the new delivery plans for 2025/26. 4 Main Issues 2024/25 Year-end Progress 4.1 The 2024/25 Delivery Plan was presented to Housing and Communities Committee on 1 May 2024 and interim progress reported on 20 November 2024. 4.2 Full details of year-end progress are set out in Appendix 1. 4.3 The progress of the Delivery Plan’s 27 actions, including workforce plan actions, is summarised below: Progress No. (%) ITEM 8
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Completed 19 (70%) Overdue 8 (30%) 4.4 Overdue actions relate to the following and will be carried forward and completed in 2025/26: Develop and introduce a new preventative focused housing access system -33% complete, this action has not been completed due to the delay with the Housing Bill receiving royal assent. The team have carried out preparatory work in readiness for the new Bill and this work will continue in 2025/26 to complete this action. Develop and introduce a wider national rented home strategy – 50% complete, this action has not been completed as planned due to the delay with the Housing Bill receiving royal assent. The team have carried out preparatory work in readiness for the new Bill and this work will continue in 2025/26 to complete this action. Develop approach to the new Social Housing Net Zero Standard – 50% complete, this action has not been completed due to the delay from the Scottish Government of the publication of the new standards. The team have carried out preparatory work in readiness for the new standards and this work will continue in 2025/26 to complete this action. Deliver new Housing Asset Management Strategy – 50% complete, this action has not been completed as planned due to resourcing within the service. It is anticipated this will be complete and presented to the Housing and Communities committee in August 2025. Workforce actions - Significant progress has been made across all four workforce actions in the last year; work will continue over the coming year to progress these to a completed status. Develop and implement wellbeing, employee engagement, equality and learning and development plans to enable capabilities, improve resilience and promotion of a diverse workforce – 92% complete. Develop and implement employee life cycle plans in line with the People First Strategy to attract and retain the workforce – 91% complete. Implement service review process including role design, use of new technology and new ways of working to add resilience, address gaps, and establish opportunities for efficiencies – 92% complete. Develop and implement learning and development plans and development opportunities to improve capabilities and resilience within the workforce – 86% complete. 4.5 Year-end data is available for 13 of the Plan’s 31 PIs. The performance of those PIs is summarised below: Performance Against Target No. (%) Target met or exceeded 11 (36%)
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Target narrowly missed 2 (6%) Target significantly missed 0 Unknown 18 (58%) 4.6 Data for the full suite of PIs set out in the plan will not be available until June 2025. The full set of PIs will be reported through the Council’s annual performance reporting process once all data becomes available. 2025/26 Delivery Plan 4.7 The 2025/26 Delivery Plan is set out at Appendix 2. 4.8 Key priorities include: CCTV infrastructure (phase 2); Preventing Homelessness; Improving the tenant and prospective tenant journey; Tenant Safety and Wellbeing; New Housing Supply and Sustainable Housing; Delivering the Housing Capital Investment Programme; and Implementing changes in accordance with the Housing Bill Scotland 2024. 4.9 Implementation of the Plan will be monitored by the management team with mid-year and year-end progress reported to Housing and Communities Committee around November 2025 and May 2026 respectively. 5 People Implications 5.1 There are no direct people implications arising from this report. 6 Financial & Procurement Implications 6.1 There are no direct financial or procurement implications arising from this report. 7 Risk Analysis 7.1 Failure to deliver on the actions assigned to Housing Services may have a direct impact on the delivery of the Council’s Strategic Plan. It is essential that remedial action is taken to ensure strategic delivery plans achieve the commitments detailed. 8 Equalities Impact Assessment 8.1 Screening and impact assessments will be carried out on specific activities as required. 9 Consultation 9.1 The delivery plans were developed through consultation with officers from the strategic service areas.
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10 Strategic Assessment 10.1 The delivery plans set out actions to support the successful delivery of the strategic priorities and objectives of the Council. Chief Officer: Peter Barry Service Area: Housing Services Date: 10 April 2025 _____________________________________________________________ Person to Contact: Nicola Docherty Nicola.docherty@west-dunbarton.gov.uk Appendices: Appendix 1: Housing & Employability Delivery Plan 2024/25 – Year-end Progress Appendix 2: Housing Services Delivery Plan 2025/26 Background Papers: Housing & Employability Delivery Plan 2024/25 – Housing and Communities Committee, 1 May 2024 Housing & Employability Delivery Plan 2024/25 Mid-year Progress - Housing and Communities Committee, 20 November 2024 Strategic Planning & Performance Framework 2022/27 Wards Affected: All