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Item 11 Appendix 2

West Dunbartonshire Council · 20 March 2024
Back to Educational Services Committee — 20 March 2024 and its agenda

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Education Services
Violence and Aggression
in Schools Policy
January 2024
1
Appendix 2

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Contents
Section Page
1 Members of Steering Group 4
2 Introduction 5
3 Policy Aims 6
4 Rights of employees, all children, young people and visitors 7
5 Core Principles of Violence and Aggression Policy 9
● Convivencia 9
● Wellbeing 9
● Inclusion 10
● Equity 10
● Relationships are at the heart of all we do 10
● Targeted approaches through Staged Intervention 10
● Training and support 11
6 Establishing and maintaining an ethos where violence and aggression is not
tolerated 12
● School Organisation and Pathway 12
● Child’s Plans 12
● Risk Assessments 13
● Training 13
● Recommendations ‘No Safe Place’ 14
7 Responding to violence and aggression when it occurs so that school ethos is
protected 15
● Reporting violent and aggressive situations 15
● Support following an incident 16
● Undertaking investigations 17
● Provide further support and advice 17
8 Legal implications to policy 18
● When physical intervention can be used 19
● When physical intervention cannot be used 20
● Children with additional support needs 20
● Planning for and the management of physical intervention 20
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9 Appendices
Appendix 1: Useful definitions for policy terminology 22
Appendix 2: EIS Data on Violence and Aggressive Incidents 24
Appendix 3: Rights Respecting Schools Survey Data 25
Appendix 4: Advice on risk assessments 29
Appendix 5: Child Plans - questions for managers and staff 31
Appendix 6: Reporting information 32
Appendix 7: De-escalation 35
Appendix 8: Potential Timeline of a Violent and Aggressive Incident
37
Appendix 9: Process to be followed in response to aggressive and
threatening situation 38
Appendix 10: An exemplar of a school behaviour policy 39
Appendix 11: Consideration of consequences 41
Appendix 12: Weapons protocol 42
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Members of Steering Group
Claire Cusick - Senior Education Officer
Joanne Scott - Education Support Officer
Alison Boyles - Headteacher - Dumbarton Academy
Johnathan Henderson - EIS rep - Dumbarton Academy
Chris McGilchrist - EIS rep - St Peter the Apostle HS
Laura Minto - EIS rep - Clydemuir PS
Parent and Pupil Representatives from Clydebank High School and Dumbarton
Academy
Greg Allan - PT Whole Family Wellbeing / UNCRC Officer
Kate Kerr - Unison Rep - Facilities - St Patrick’s Primary
Sharon Hayes - Learning Assistant - Kilpatrick
Hazel Redford - PT Physical Education - OLSP
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Introduction
In West Dunbartonshire Council, the majority of employees in 2023 still perceive that
all or most children and young people are generally well-behaved in schools.
Employees continue to find that children and young people engage in mostly positive
behaviours in the classroom in all or almost all lessons.
However, since 2006, teaching and support staff have been reporting more negative,
distressing and challenging behaviours.
There was a general trend of positive behaviours decreasing and negative
behaviours increasing as pupils’ age increased, with most low level and negative
behaviours more commonly reported in secondary schools than primary schools.
The exception was physical violence and aggressive behaviours, both directed at
children and young people and towards staff, which were more often experienced in
primary schools compared with secondary schools. Primary 1 -3 teachers were also
more likely to encounter these behaviours towards themselves or other staff in the
classroom compared with P4-7 teachers and in P4-7 compared with in secondary
school. Behaviour in Scottish Schools Research Report 2023
The EIS Union recently compiled a report that investigated the ‘nature and extent of
the ‘violence and aggression’ faced by teachers’, the ‘nature and extent of the
‘violence and aggression’ faced by pupils’ and ‘identify challenges around ‘violence &
aggression and good practice to address or mitigate violence & aggression in
schools’. 872 EIS members were surveyed and an example of information obtained
from this survey can be found on Appendix 2. This survey shows that perceptions of
teachers on violent and aggressive behaviour in schools is clearly present, frequent
and requires a solution. This survey, as well as the EIS Union’s ‘Violence &
Aggression’ recommendations report following the survey have been considered
greatly as part of the policy review.
WDC’s Children’s Rights Officer issued a survey to all primary and secondary
schools in the authority. Insights regarding respect displayed from children and
young people to employees and between children and young people themselves
were gathered. The data which was considered and relevant in relation to this policy
is located on Appendix 3. The data informs us that there is a high proportion of both
employees, children and young people who are concerned about the degree of
respect they receive from others. It should be noted that there may be several
potential reasons that both employees, children and young people responded in the
way that they did.
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From both sets of data, and the research referenced above, we can reasonably
ascertain that violent and aggressive incidents are too frequent in schools, which is
affecting our safe & nurturing learning environments. A measured and appropriate
response to violent and aggressive incidents in schools would contribute greatly to
improving the wider experience and health and wellbeing of all.
Finally, West Dunbartonshire Council recognises any incident of violent or
aggressive behaviour towards children, young people, employees and visitors to be
unacceptable.
Policy Aims
The aim of this document is to:
● Fulfil West Dunbartonshire Council’s duty of care for all children, young
people, employees and visitors;
● Provide guidance to minimise the occurrence of violent and aggressive
incidents in schools;
● Provide guidance on managing actual or potential violent and aggressive
incidents;
● Provide guidance on the use of Safety Interventions during violent and
aggressive incidents;
● Provide guidance on support for all children, young people, employees and
visitors following a violent and aggressive incident;
● Provide guidance on reporting incidents of violence and aggression;
● Give details of training available to staff relating to violent and aggressive
incidents.
This policy will be reviewed by members of the steering group in March 2025.
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Rights of employees, children, young people and visitors
WDC Employees and Visitors Rights in relation to violent and aggressive incidents
West Dunbartonshire Council employees and visitors have the right to be safe at
their workplace, when visiting our buildings or when using one of our buildings.
This policy offers guidance to ensure that appropriate Health and Safety legislation is
strictly followed in the event of a violent and aggressive incident.
The Council has a duty of care towards all employees and visitors within its
establishments and this policy is designed to ensure the safety and care of everyone
within all educational establishments.
Children’s Rights in relation to violent and aggressive incidents
The United Nations Convention on the Rights of the Child (The UNCRC - Click here
for all the articles of The UNCRC) is now enshrined in Scottish law. The UNCRC Act
(2024) has had a clear impact on the design and implementation of this policy.
Under Article 12 of the convention, every child has the right to express their views,
feelings and wishes in all matters affecting them, and to have their views considered
and taken seriously. Children and young people within West Dunbartonshire Schools
have been consulted and have had their views taken into account in the creation of
this policy. This has been vital to ensure Children and Young People have a shared
sense of ownership of this policy.
The following are examples of where The UNCRC applies to this policy. This is not a
definitive list:
● Article 3 - Best Interests of the Child
● In all actions concerning children, whether undertaken by public or
private social welfare institutions, courts of law, administrative
authorities or legislative bodies, the best interests of the child shall be a
primary consideration.
● Article 6 - Life, survival and development
● States Parties recognise that every child has the inherent right to life.
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● States Parties shall ensure to the maximum extent possible the survival
and development of the child.
● Article 19 - Protection from violence
● States Parties shall take all appropriate legislative, administrative,
social and educational measures to protect the child from all forms of
physical or mental violence, injury or abuse, neglect or negligent
treatment, maltreatment or exploitation, including sexual abuse, while
in the care of parent(s), legal guardian(s) or any other person who has
the care of the child.
● Article 28 - Access to education
● States Parties shall take all appropriate measures to ensure that school
discipline is administered in a manner consistent with the child’s human
dignity and in conformity with the present Convention.
All polices, including this one, should be underpinned by a rights-based approach.
Getting it Right for Every Child and the Children and Young People (Scotland) Act
requires every practitioner to familiarise themselves with and take account of the
United Nations Convention of the Rights of the Child (UNCRC) in their day-to-day
practice.
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Core Principles of Violence and Aggression Policy
Convivencia
This policy will adopt a view on violence and aggression within learning
establishments to include incidents that act against ‘convivencia’ – the Spanish word
for “living together in harmony”. This view supports and explains the two essential
strands of all school strategies for violence and aggression reduction:
● establishing and maintaining a learning environment where violence and
aggression is not tolerated – so that an ethos of ‘convivencia’ is always
present;
● responding to violence and aggression when it occurs so that the ethos of
‘convivencia’ is protected.
Wellbeing
It is essential that the whole establishment community has a shared understanding
of wellbeing and the dignity and worth of every individual. This promotes a culture
and ethos of positive relationships. All of our establishments should be free from
violence and aggression. Our establishments and centres are expected to be
nurturing and inclusive and to foster a climate of mutual respect. This can only be
achieved when pupils’ needs are appropriately assessed and met. Renfrewshire
Council’s Education Staged Intervention Framework and assessment of needs
should be fully implemented to promote a safe working environment for all
employees and children.
Staff wellbeing should be recognised as a key factor in ensuring a nurturing, positive
establishment environment. The quality of relationships within an education
establishment can be seen to have a significant impact on employee wellbeing and
their resilience along with their ability to manage and cope with the numerous
challenges and stresses.
In line with the Council’s Code of Conduct it is essential that there is meaningful
recognition from managers at all levels of the demands of working within educational
establishments. Effective leadership within establishments is crucial to ensuring that
all employees are protected, and that staff wellbeing is high profile by embedding
appropriate strategies and approaches within management systems and methods.
Senior leadership teams should create a culture where staff wellbeing is seen as a
crucial aspect of the wellbeing of the wider establishment community and recognition
is given to the importance of the link between work-life balance and positive mental
health.
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Inclusion
There must be clear values-driven leadership and shared communication to creating
an inclusive and positive ethos in which positive relationships can thrive, which is
endorsed by, and embedded across, the whole community. Inclusion entails children
and young people being present, participating, achieving, and being supported. This
is everyone’s responsibility.
Being a Teacher in Scotland General Teaching Council Scotland (GTCS) Standards
for Registration include “Demonstrating a commitment to motivating, and including all
learners, understanding the influence of gender, social, cultural, racial, ethnic,
religious and economic backgrounds on experiences of learning, taking account of
specific learning needs and seeking to reduce barriers to learning.”
The Scottish Social Services’ Council (SSSC) Equality, Diversity and Inclusion
Mainstreaming and Outcomes state “As a public body, we comply with the Equality
Act 2010 and the Public Sector Equality Duty (PSED, or general equality duty). We
pay due regard to the need to: • eliminate discrimination, harassment, victimisation,
and any other conduct that is prohibited by or under the Equality Act 2010 • advance
equality of opportunity between people who share a relevant protected characteristic
and people who don’t • foster good relations between people who share a relevant
protected characteristic and people who don’t.”
Equity
Equity underpins our approach to inclusion and promoting positive relationships. This
ensures that each child and young person is given the right support, at the right time,
in the right place from the right person when they need it.
Relationships are at the heart of all we do.
Everyone within an establishment community is more likely to demonstrate positive
behaviour where relationships are respectful, rights based and where children are
supported to develop positive behaviours.
Targeted approaches through Staged Intervention
There is a legislative requirement to support identified additional support needs
through appropriate wellbeing assessment and planning, as set out in the refreshed
Getting It Right for Every Child policy. Our strategy for embedding the Nurture
Principles (Renfrewshire’s Nurturing Relationships Approach) should also inform this
approach, particularly ‘All Behaviour is communication’ and ‘Children’s Learning is
understood developmentally.’ Many children and young people will need specific
targeted support to develop a repertoire of pro-social behaviours. Evidence
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demonstrates that it is important to teach appropriate social skills alongside
managing behaviour.
Thorough assessment using the National Practice Model, particularly the Resilience
Matrix, and more specific assessments such as the Boxall Profile can help
establishments decide on what particular personalised support is required.
Training and Support
From time-to-time children and young people who present as distressed or
dysregulated can be challenging to manage within classes and playrooms. This
behaviour can occur on a continuum and be exacerbated by certain factors. It is
therefore essential that the DHT Pupil Support/Support for Learning Coordinator
ensures that employees are appropriately trained and supported to carry out their
duties. This may also include working with specialist employees to for example CSS
staff, IL staff etc.
Where specialist staff, in conjunction with the DHT Pupil Support/Support for
Learning Coordinator, establish the need for professional learning, this shall be
arranged from amongst the specialist teams, including Educational Psychology to
ensure that employees are fully equipped to fulfil their responsibilities. Safety
Interventions (previously MAPA) run numerous sessions throughout the year and
dates are available on the CPD website. Where learning and development from
external agencies is identified, this too shall be provided. It is the responsibility of
senior leaders to disseminate specialist information such as Suicide and Self Harm
guidelines and professional learning dates for Safety Interventions (previously
MAPA) to all staff; it is the responsibility of employees to become familiar with
policies, request a child’s plan and/or risk assessment if it has yet to be shared with
them or ask for support where they identify a gap in their skills or knowledge.
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Establishing and maintaining an ethos where violence and aggression is not
tolerated
School Organisation and School Pathways
Child’s Plan
Where a pupil requires support in the form of a Child’s Plan, this must be constructed
with the Team around the Child (TAC) and clearly reflect the views of the pupil and
family. As members of the TAC, employees must also be fully involved in the
rationale behind decisions and understand their role to support. Other employees
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who come into contact with the pupil must also be advised about risk management
strategies.
Risk assessment
This policy provides clear structures to ensure that employees are protected from
violence and aggression and relates to the prevention, management and reporting of
violent incidents in establishments.
Risk assessments should be shared with employees working with the child or young
person, including supply/cover staff. Employees are reminded to request a copy of
the risk assessment/plan if it has yet to be shared.
The aim is to safeguard the health, safety, and welfare of employees at all times by:
● reducing the risk of violence and aggression against employees;
● making sure that arrangements are in place to assess the risk of violence and
aggression against employees;
● providing appropriate training and information for employees. For example, as
part of the annual update on the first In-service day, establishment staff will
receive an update covering relevant information and training opportunities;
● making sure standards are applied consistently;
● providing appropriate support to employees following a violent or aggressive
incident;
● maintaining robust recording and management systems for all violent and
aggressive incidents, including those that fall within Reporting of Injuries,
Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013; and
● making sure that employees who have experienced or witnessed incidents are
confident to report them, have
● them taken seriously and dealt with effectively.
Further guidance can be found on Appendix 4 for completing risk assessments.
Training
This policy takes into account the recommendations of No Safe Place and our Safety
Interventions training provided by Crisis Prevention Institute. These place a clear
focus on ACES, Nurture and de-escalation over restraint or seclusion. More
information can be found on Appendix 5
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Recommendations from No Safe Place include:
● Local authorities should provide training to staff on a proportionate basis, with
only those who have been assessed as needing training receiving it;
● This training should be rights based and in line with the Council of Europe
recommendations 2004(10) and with the principles of the common core.
Specialist places have access to this training on an allocated in-service day and
annual refresh should also be available on this designated date.
Staff across the learning communities can access Safety Interventions via the CPD
website. Training requirements should be discussed with your line
manager/professional learning coordinator in the first instance.
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Responding to violence and aggression when it occurs so that the school
ethos is protected
Reporting violent and aggressive situations
Employees should report all incidents and should not accept that violence or
aggression is part of the job.
Recording of incidents helps to build up a true picture of the risks and triggers for
work related incidents, helping in the monitoring and development of appropriate
prevention strategies. It can contribute towards evidence which may be required
should legal proceedings be initiated. Employees are encouraged to report and
record incidents of violence and aggression and be aware of the process for doing
so. They should:
● Record what happened as soon as practically possible after the incident;
● Keep to the facts
● Record what you saw, heard, thought, and felt at the time. Include any
specific words, such as swear words, and actions, such as "grabs",
"squaring up", etc;
● Be as detailed as possible
● Statements such as “she was verbally abusive” or “…and then he
became more aggressive” are not descriptive enough to tell us exactly
what happened;
● Be as factual as possible
● Factual record of events means that we can learn from what happened,
make things safer and improve the way we work. It can also help to
reduce the risk of either the organisation or an individual being sued or
prosecuted.
The employee experiencing violence or aggression can choose to contact their
appropriate trade union representative for further advice and support if required.
Establishments should make every effort to ensure LPN / pupil chronology is
updated when there has been an incident of violence and/or restraint.
Where an employee is absent from work because of any incident or accident
involving violence at work the Council’s policy for “Supporting Employee
Wellbeing Policy”, including the support mechanisms shall be implemented. If
an employee is absent for more than 7 days due to violence, that incident does
become RIDDOR reportable. Please alert your SEO in these instances.
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Support following an incident
Provide immediate support and advice
The incident must be reported immediately to the head teacher who should
promptly take such action as is necessary to restore order and discipline in the
school.
In the event that the head teacher is the victim of the aggressive or threatening
incident, the above action should be taken by the next most senior employee. In
this situation the Senior Education Officer (or Education Officer if the SEO is
unavailable) should be informed and link Child Protection Officer as soon as
possible after the incident. The child’s plan and risk assessment should be
included in the email alert
The most important thing to check following an incident – whether or not it
involved physical intervention – is that everyone is safe and well. Key questions to
ask include:
● is there a requirement for emergency action e.g. the involvement
of the emergency services?
● does anyone require first aid or other non-emergency medical
attention?
● how are those who were involved/witnessed this feeling?
● does anyone require recovery time in school or at home?
● does anyone require peer support?
● is everyone reassured that the incident will be properly
investigated?
The head teacher should now investigate the incident fully to establish the exact
circumstances.
Undertake an investigation
● Take statements from all those involved capturing information from Appendix
5
● Consider if the police should be involved. This will depend on the seriousness
of the assault and other circumstances. In particular, the wishes of the victim
should be taken into account
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● Where Police are contacted all involved staff should cooperate fully at all
stages of the investigation
● Establishment should alert their link Education Officer and link Child
Protection Officer
● Contact the parent(s) or carer(s) and ask them to attend a meeting at the
school to discuss the incident. Seek their cooperation and agreement where
possible as to sanctions and action necessary to prevent a recurrence.
● For further information surrounding investigations please refer to ‘SMS Code
01 - Investigating, Recording and Reporting Incidents.’
http://intranet.west-dunbarton.gov.uk/chief-executive/people-technology/health
-and-safety/health-and-safety-management-standards/
Provide further support and advice
Any serious incident should be followed, at an appropriate time and emotional
distance from the incident, with an opportunity for the member of staff either
directly involved in or witnessing the incident to talk about the actual
circumstances of the event. If requested by the victim, advice should be sought
from the representatives of the relevant staff union and the Council’s HR team. In
all cases, the victim of an aggressive or threatening incident should be kept fully
informed of the outcome of any action taken.
Legal implications to policy
The Standards in Scotland’s Schools etc. Act 2000 introduced the restriction on
corporal punishment (section.16) which makes clear that pupils should never be
subjected to corporal punishment.
Corporal punishment is defined as ‘doing anything for the purposes of punishing the
pupil concerned (whether or not there are reasons for doing it) which, apart from any
justification, would constitute physical assault on that pupil’. A member of staff (for
example a teacher or any other person who works at the school and who has lawful
control or charge of the pupil) has no right by virtue of his or her position to inflict
corporal punishment on a pupil. This prohibition applies to all schools, including
independent schools and is prohibited at any time thus pupils on a school trip are
covered.
Importantly, however, there are two situations where a member of staff may
physically intervene and where physical intervention would not be seen as corporal
punishment:
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● where the action towards the pupil was done for reasons which
included averting an immediate danger of personal injury to any
person, including the pupil; and,
● where the reasons for the action included averting an
immediate danger to the property of any person, including the
pupil.
These do not need to be the only or primary reasons for the commission of an act
towards the pupil. Essentially, provided one of these reasons is included, assault will
not be inferred. What constitutes an immediate danger to personal injury or to
property is a matter of professional judgement, the law is unable to legislate for
every scenario.
However, averting immediate danger to property of limited value or immediate
danger of very minor personal injury would not constitute a defence to assault.
The purpose of physical intervention is the avoidance of injury to staff, pupils and
third parties. It must, therefore, only be used in circumstances where there are
reasonable grounds for believing that a child or young person is placing
himself/herself or other people in immediate danger; there is also a case for such
intervention when there is imminent risk of significant damage to property.
The European Convention of Human Rights provides that it is unlawful to inflict
inhuman or degrading treatment or punishment of any kind, for example, corporal
punishment.
Any other form of punishment which was inhuman or degrading would also be
unlawful. For example, it may be deemed degrading to expose a pupil to verbal
humiliation as a punishment.
The law in Scotland provides that education authorities, schools and educational
staff have a duty of care to protect pupils in their care from physical harm. Staff must
follow the guidance contained in this policy and procedures document to ensure the
backing and protection of the local authority should any legal action be brought as a
result of physical interventions being employed in exercising this duty. Any guidance
should be read in conjunction with recommendations from No Safe Place.
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When can physical intervention be used?
Any physical intervention must be in line with the Commissioners recommendations
within ‘No Safe Place: Restraint and Seclusion in Scotland’s Schools’
( https://www.cypcs.org.uk/ufiles/No-Safe-Place.pdf pg. 43-44), in the best interests
of the child or young person, whilst offering protection to staff and other
children.“The rights of all children and young people must be a key consideration
where physical intervention is being considered”. (Included, Engaged and Involved
Part 2, pg. 24)
Physical intervention must only be used as a last resort when other forms of
de-escalation, such as simple instructions, diversion or other types of interventions
within the child’s plan are not practical or not effective. This is further outlined in the
Commissioner’s recommendations, stating that ‘...local authorities should ensure
that all policies, whether at national or local level, make it clear that restraint and
seclusion are measures of last resort.”
Physical intervention should use the minimal force necessary to prevent injury or
damage and should be used for the shortest possible time. No intervention should
ever be deliberately painful or dangerous otherwise it could be classed as an
assault.
It is important for children and young people to be made aware that physical
intervention is a non-punitive measure solely used to prevent them harming
themselves, other people or property. Physical intervention should be preceded by a
dynamic risk assessment and a clear verbal instruction or other signal to stop the
dangerous or threatening behaviour. All children considered to potentially require
physical intervention should have a plan in place, agreed in advance with the child
and their parent/ carer(s), which includes de-escalation strategies and a risk
assessment. This plan should be reviewed in line with the GIRFEC model and
following any incident of physical intervention.
Staff should never put themselves at risk. Any form of physical intervention should
be contemplated only if:
● the staff member feels sufficiently able, and sufficiently trained, to intervene;
● such intervention poses minimal risk to the teacher or to others present;
● the staff member considers it likely that their intervention will make a positive
difference to the safety of the child, themselves or others.
In the case of staff who have medical conditions which could affect their ability to use
some physical intervention, safety advice should be taken from West Dunbartonshire
Council's Occupational Health Advisor.
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When must physical intervention not be used?
Physical intervention should never be used as a means of ensuring compliance
with staff instructions when there is no immediate risk to people or property. In
addition, physical intervention should not be used when:
● safety can be restored in another practicable way;
● you are not in control of yourself;
● you consider it clearly unsafe to do so (for example, the young person has a
weapon);
● the young person has a medical difficulty that may be made worse by being
restrained;
● there are not enough adults to restrain the child safely;
● you feel that, even with enough adults, you are not confident you can manage
to restrain the child safely; and/or
● you are on your own with a young person, unless you assess that a physical
intervention is the action which presents the lowest risk (in very rare
circumstances).
Children with Additional Support Needs
Some children/young people may have an additional support needs profile which can
mean that difficult to manage behaviours have a recognised relationship with those
additional support needs. In these cases, it is important that explicit planning takes
place to minimise the likelihood of such behaviours occurring and clear guidance
given to staff on how to respond if this becomes necessary.
Many children who have additional support needs can display distressed and/or
difficult to manage behaviour. Other pupils may have a history of aggressive or
self-harming behaviour. In such cases, medical advice should be sought on the
forms of intervention which may be safely used. The establishment should make
sure that parents/carers are aware that they have a clear onus to advise staff of any
medical condition or change in medical status.
Planning for, and the management of physical intervention
In all circumstances where distressed behaviour has a recognised relationship with
identified additional support needs, the Child’s Plan should incorporate measures
to minimise, support and safely manage those behaviours. An individual risk
assessment including de-escalation and positive handling considerations must be
carried out and the Child’s Plan should reflect any medical and/or de-escalation
and positive handling advice received. It should identify:
● the triggers that cause the young person distress;
● the early warning signs that all is not well; and
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● ways in which staff and children can help calm the situation.
These plans must be reviewed as frequently as required, and every time there is a
physical intervention with the child/young person. They should then be shared with
the wider team of teachers, support staff and parents. Where they have yet to be
shared, the wider team should request the up to dare copy. Any form of physical
intervention as part of the plan must be demonstrated to the child and parent.
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Appendix 1: Useful definitions for policy terminology
Corporate Health and Safety (H&S) use the following definition in WDC Violence at
Work Safety Management Standard. The Health and Safety Executive has defined
violence at work as:
“Any incident in which a person is abused, threatened or assaulted in circumstances
relating to their work”.
This includes:
● Physical assault;
● Threatening behaviour, with or without a weapon;
● Serious or persistent intimidation, including sexual or racial harassment;
● Severe verbal abuse; and
● Behaviour designed to cause emotional distress or humiliation, including rude
gestures or innuendo of an offensive nature.
This includes threatening behaviour online too.
This is not an exhaustive or definitive list. Incidents should be assessed individually
and in the context that they occur. It is recognised that individual perception,
sensitivity and reaction to some of the factors may vary from one employee to
another. For this reason, WDC recognises a definition of violence that includes "the
experience of a feeling of threat" on the part of the employee, in any situation.
Aggression is defined as ‘spoken or physical behaviour that is threatening or
involves harm to someone or something’. (Cambridge Dictionary Website, 2024).
Physical assault is the intentional application of force by one person on another,
without lawful justification, resulting in injury or personal discomfort for example
damage to glasses, dental work etc.
Non-physical assault is the use of inappropriate language or behaviour causing
distress and/or constituting harassment.
Unacceptable behaviour including for example - loud or intrusive conversations or
shouting, offensive sexualised behaviour or gestures, physical posturing and
unwanted email, telephone or from other technological devices and from social
media communication
Emotional Dysregulation is the decreased ability to control emotional responses
resulting in disproportionate reactions to the situation.
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ACEs stands for Adverse Childhood Experiences. These relate to highly stressful,
and potentially traumatic, events or situations that occur during childhood and/or
adolescence. They can be a single event, or prolonged threats to, and breaches of,
the young person’s safety, security, trust or bodily integrity.
Safety Interventions are restrictive and non-restrictive interventions to maximise
safety and minimise harm. These are used as a last resort and for the minimum time
necessary.
Non-restrictive interventions enable staff to respond by considering effective
verbal interventions, making the environment safe, or moving to a place of safety if
the person in distress does something that could injure others. Examples of
non-restrictive interventions include:
• Removing items that could be dangerous
• Removing the person in distress
• Removing bystanders
• Asking a staff member to help
• Calling for help
• Physical disengagements
Restrictive intervention can be described as any physical, environmental, or
mechanical intervention used to restrict a person’s liberty of movement.
Disengagement is the use of a physical intervention to gain a release of self or
others.
These definitions will apply to incidents involving all children, young people,
employees and visitors who are under the duty of care of West Dunbartonshire
Council.
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Appendix 2 - EIS Data on Violence and Aggressive Incidents (November 23 Report)
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Appendix 3 - Rights Respecting Schools Survey Data (October 2023)
The Children’s Rights Officer issued a survey to all primary and secondary schools in the authority. It collected the insights
regarding respect displayed from children and young people to employees and between children and young people themselves.
What the data displays is that there is a high proportion of both employees and children and young people who do perceive respect
from others to be a concern. It should be noted that there may be several potential reasons that both employees, children and
young people responded in the way they did. However, we can reasonably ascertain that a reduction and appropriate response to
violent and aggressive situations in schools would contribute to improved respect received by all.
Primary Employees (198 responses)
Secondary Employees (201 responses)
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Primary Children (1769 responses)
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Secondary Young People (922 responses)
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Appendix 4 - Advice on risk assessments of physical intervention
Individual children and young people
Assessing risk must take account of both the specific risks posed by individual young people as well as the risk towards any
individual young person if physical intervention has to take place. In either case, you should carry out an individual assessment.
You should include the steps to be taken to deal with the risks in the young person’s day-to-day care arrangements. The risk factors
to be considered prior to intervention include:
● previous incidents or situations;
● a history of being a victim of violence or violent situations;
● stressful/difficult home situations;
● under the influence of alcohol or other substances;
● communication difficulties;
● previous experiences of intense rejection; abuse; separation; loss; distress and/or fear;
some forms of mental health issues;
● physical pain due to illness or some forms of disability;
● difficulties in adapting to new situations or people;
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● extreme sensitivity to aspects of an environment e.g. noise; physical contact; light etc.;
● exposure/re-trigger of previous trauma;
● risks associated with physical intervention (CPI Safety Interventions workbook pg. 39-45):
● psychological injury;
● soft-tissue injury;
● articular or bone injury;
● respiratory restriction;
● cardiovascular compromise.
There are situations where physically intervening present a significant risk and should be avoided if possible. For example, this
could apply if there is a combination of the type of factors listed above.
Risk assessments need to evolve as young people and their circumstances change. The aim is to allow each young person to grow
so that they do not need other people to support their behaviour.
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Appendix 5 - Child Plans - questions for managers and staff
● For each child, what behaviour do they display that might place that child or others at significant risk of harm, and how
should you respond to keep people safe?
● Does the Child’s Plan consider how issues such as personality, gender, religion, cultural or ethnic background,
developmental delays, and previous history affect behaviour and influence decisions on when to physically intervene?
● If there is a big risk of the young person behaving dangerously, is a behaviour management plan in place, including plans for
physically intervening, where needed?
● Will adult involvement increase the risk of aggressive or threatening behaviours and lead to harm, even where the aim is to
support the young person?
● Does the care plan consider the young person's use of alcohol and drugs?
● Does it consider their relationships and daily routines?
● Does it identify possible flashpoints, how they should be dealt with and by whom?
● Does the care plan outline the alternatives to physically restraining the young person which have proved effective in the
past?
● Is the young person’s support plan updated to reflect learning from recent incidents
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Appendix 6 - Reporting information for seemis and Figtree
Step 1: Details of the incident to be emailed to HT for inclusion in Seemis latest pastoral notes and Figtree
To be completed by the person/s undertaking the physical intervention (immediately or within 24 hours). This statement is
completed in conjunction with the submission of an online HS1 form via FIGTREE.
Name of establishment:
Name of staff:
Designation:
1. What was happening for the child before the incident? What seemed to trigger the behaviour? Who else was involved or
present?
2. What behaviour alerted you that the child was struggling to cope?
3. Which techniques did you use to de-escalate the situation?
4. Before physically intervening what was the response from the pupil/child?
5. What was the specific risk to the welfare of the child or others?
6. What method or type of hold did you use and were there any complications that arose during the intervention?
7. How long did the physical intervention last?
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8. How did the physical intervention come to an end, and what help and support did you offer to the child?
Signed: Date: Designation:
Part 2 Figtree
To be completed by the HT on FIGTREE. Level of detail required is as follows. Ensure responsible person is Headteacher and line
manager is the link Senior Education Officer
NAME OF ESTABLISHMENT:
NAME OF MEMBER(S) OF STAFF:
CHILDS NAME:
CHILD’S DOB & STAGE:
CONFIRM FIGTREE SUBMISSION:
Injuries
Was member of staff injured? YES/NO
Was pupil injured? YES/NO
Pupil Support Plan
Does the pupil have a plan in place? YES / NO
If no, is a support plan now required? YES / NO
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If yes, was this action in line with the part of the support plan that details aggressive or threatening behaviour?
YES / NO
As a result of this incident does the support plan need to be reviewed? YES / NO
Has a planning meeting/ TATC been convened? YES / NO Date:
Has the parent been informed? YES / NO Date:
Please explain the ways in which the plan will reflect a response to this incident:
Incident logged in LPN as Latest Significant Event with brief description and response? YES/NO
Centrally Recorded LPN information to be captured (still needed?)
Was physical intervention required? YES / NO
If yes, has report been completed and submitted via FIGTREE? YES / NO
Revised RA now in place? YES / NO
Has the Child’s Plan been reviewed? YES / NO
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Appendix 7 - De-escalation
Practical de-escalation is the primary focus of our Crisis Prevention Safety Intervention training of which their trademarked
Integrated Experience model is the overarching protocol
Supportive - relationship based Directive
Calm and consistent adult
Provide space and time
Think "what has happened?"
Awareness of background, circumstance, triggers
Distract
Rational detachment
Clear direction /simplified instruction
Scale back language
Positive phrasing
Respectful
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Down play challenge - stick to topic Behaviour influences behaviour
Offer fail safe choice - "if…then…" /
Scripted intervention (PIVOTAL) - agree as a
team/department/TATC
Use caring, supportive tones
Keep volume appropriate to the situation
Deliver message at a rate the young person can process
Limit setting “when…then…”
Non-restrictive intervention Restrictive intervention (Safety Interventions training)
Remove items that could be dangerous
Remove the person in distressed
Remove bystanders
Remove class/group to a different place of saftey
Ask staff member for help
Be mindful of posture, proximity, gestures
Take any threats seriously
Physical disengagements (Safety Interventions training)
Lowest level of physical hold until risk is removed
Lowest level of hold for least amount of time possible
Demonstrated to young person/parents previously if part of
plan/risk assessment
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1
1
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Appendix 10 - An exemplar of a school behaviour policy
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References
‘Violence reduction in schools – how to make a difference’, Council of Europe, 2006
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Appendix 11 Consequences
Consequences
https://consult.education.gov.uk/school-absence-and-exclusions-team/revised-school
-behaviour-and-exclusion-guidance/supporting_documents/Behaviour%20in%20sch
ools%20%20advice%20for%20headteachers%20and%20school%20staff.pdf
On the rare occasion where it has been determined that there has been an act of
violence that is unrelated to ASN/ACEs, that it has been an act of maliciousness to
deliberately hurt or intimidate another pupil / member of staff, staff should follow their
establishment discipline policy.
Priority should be to ensure the safety of the pupil, other pupils and staff and to
restore a calm and orderly environment. It is important that staff across a school
respond in a consistent manner so pupils know with certainty that misbehaviour will
always be addressed, and that context will be taken into account. De-escalation
techniques can be used to prevent further behaviour issues arising and recurring and
schools may use pre-agreed scripts and phrases to help calmly restore order. Where
necessary, consequences should quickly follow the incident.
Schools should be clear that there are consequences for misbehaving and
misbehaviour will not be ignored. The aims of any response to misbehaviour should
be to:
• restore a safe, orderly environment in which all pupils can learn and thrive;
• attempt to prevent the recurrence of misbehaviour; and
• maintain the culture of the school by reinforcing the need for safety, calm and
dignity.
All members of staff should respond predictably, promptly and assertively to
incidents of misbehaviour. Inconsistency teaches pupils that boundaries are flexible
which can encourage further misbehaviour. This reduces the deterrent effect of
sanctions, which in turn dilutes their effectiveness.
Where appropriate, staff should take account of any contributing factors that are
identified after an incident of misbehaviour has occurred: for example, if the pupil has
suffered bereavement, experienced abuse or neglect, has mental health problem,
has been subject to bullying, has needs including ASN or a disability (including any
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not previously identified), has been subject to criminal exploitation, or is experiencing
significant challenges at home.
Sanctions should be applied clearly and consistently to reinforce the routines,
expectations and norms of the school’s behaviour culture. When appropriate, staff
should make time for a pastoral discussion to ensure the pupil understands why they
received the sanction and what they need to do in the future to improve their
behaviour.
Acceptable consequences for consideration
The behaviour policy should include a range of possible consequences clearly
communicated to and understood by pupils, staff and parents. Consequences should
not be considered in opposition to rewards, but rather as two complementary strands
of intervention that reinforce a school’s positive behaviour culture.
Examples may include:
Use of restrictive / non-restrictive safety intervention that manage immediate risk of
harm to
• a verbal reprimand;
• the setting of written tasks such as writing an account of their poor behaviour;
• loss of privileges – for instance the loss of a prized responsibility;
• parental phone call / meeting;
• detention;
• school based community service, such as tidying a classroom
• regular reporting including early morning reporting; scheduled uniform and other
behaviour checks; or being placed “on report” for behaviour monitoring;
• exclusion (discuss pupils with ASN/who are LAC with SEO prior to exclusion)
• in the most serious of circumstances - permanent exclusion / call to Police
Scotland.
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