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Item 8 - Appendix 6

West Dunbartonshire Council · 1 February 2023
Back to Corporate Services Committee — 1 February 2023 and its agenda

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Page 1

WEST DUNBARTONSHIRE COUNCIL
GENERAL SERVICES CAPITAL PROGRAMME
ANALYSIS OF PROJECTS AT GREEN ALERT STATUS
PERIOD END DATE
PERIOD 8
Budget Forecast
Spend
£000 £000 % £000 £000 %
1
Project Life Financials 30 0 0% 30 0 0%
Current Year Financials 30 0 0% 20 (10) -33%
Project Description
Project Manager Karen Shannon
Chief Officer Laurence Slavin
Project Lifecycle 31-Mar-24 31-Mar-24
2
Project Life Financials 50 43 86% 51 1 1%
Current Year Financials 7 0 0% 8 1 10%
Project Description
Project Manager Karen Shannon
Chief Officer Laurence Slavin
Project Lifecycle 31-Mar-23 31-Mar-23
3
Project Life Financials 60 6 9% 60 0 0%
Current Year Financials 25 1 3% 25 0 0%
Project Description
Project Manager Adrian Gray
Chief Officer Laurence Slavin
Project Lifecycle 31-Mar-23 28-Feb-23
Main Issues / Reason for Variance
The various claim forms and departmental reports have been reviewed and updated and the relevant online request forms were submitted to the
Digital Sub-Group to be converted to Online Achieve Forms.  The various claim forms and departmental reports have now been converted to
Online Achieve Forms and are in the process of being tested. Once complete, the supplier will take matters forward with their design team. An
anticipated timeline for completion of the project, taking into account the various stages i.e. development, testing, going live etc. will be drawn up
in conjunction with the supplier at that time.  Budget spend anticipated in 2022/23.
Mitigating Action
None required at this time.
Budget was rephased to 2022-2023 as version upgrade of the Council's cash receipting system is required beforehand and is currently
underway. The Module for this has been secured and anticipated timescales for Go Live is May 2023.
Anticipated Outcome
Upgraded Electronic Insurance System.
Planned End Date Forecast End Date
Mitigating Action
None required at this time.
Anticipated Outcome
Upgraded version with PCI compliant telephone payment system.
Electronic Insurance System
Acquisition of a claims/incident management system supported by an electronic document management
system.
Mitigating Action
None possible at this time.
Anticipated Outcome
30 November 2022
Budget Details
Project Life Financials
Spend to Date Variance
Payment Card Industry Data Security Standard (PCIDSS)
Module would ensure that WDC were compliant with the current requirements of PCIDSS for card payments
without the need for numerous costly workarounds
Planned End Date Forecast End Date
Main Issues / Reason for Variance
Development of Agresso system later than originally anticipated but within original budget.
Agresso development
The purpose of this project is to carry out an upgrade of the Agresso Finance System which was last
upgraded in 2015. The requirement to upgrade is to maintain a level of support available from Unit 4 who
have advised that support for older versions of the system is being reduced.
Planned End Date Forecast End Date
Main Issues / Reason for Variance
Continuing issues with the completion of required data cleansing prior to the upgrade have further delayed the start of the upgrade. Provided
these difficulties can be overcome the upgrade will commence in December and aim to complete by the end of February 2023.
Appendix 6

Page 2

WEST DUNBARTONSHIRE COUNCIL
GENERAL SERVICES CAPITAL PROGRAMME
ANALYSIS OF PROJECTS AT GREEN ALERT STATUS
PERIOD END DATE
PERIOD 8
Budget Forecast
Spend
£000 £000 % £000 £000 %
30 November 2022
Budget Details
Project Life Financials
Spend to Date Variance
4
Project Life Financials 5 0 0% 5 0 0%
Current Year Financials 5 0 0% 5 0 0%
Project Description
Project Manager Jackie Nicol Thomson
Chief Officer Laurence Slavin
Project Lifecycle 31-Mar-23 31-Mar-23
5
Project Life Financials 1,000 34 3% 1,000 0 0%
Current Year Financials 1,000 34 3% 250 (750) -75%
Project Description
Project Manager Gillian McNeilly
Chief Officer Laurence Slavin
Project Lifecycle 31-Mar-23 31-Mar-23
6
Project Life Financials 53 13 25% 53 0 0%
Current Year Financials 33 0 0% 33 0 0%
Project Description
Project Manager Alan Douglas
Chief Officer Peter Hessett
Project Lifecycle 31-Mar-24 31-Mar-24
Main Issues / Reason for Variance
Solicitor Project Support for Capital Projects
Solicitor costs to directly support capital projects
Planned End Date Forecast End Date
Cost of Living
To support Council and community organisations with capital costs for cost of living initiatives.
Planned End Date Forecast End Date
Main Issues / Reason for Variance
Working Group currently developing proposals for rephased section of this initiative. The budget will be spread equally over four years and
£0.75m has been rephased. £0.25m allocated to 22-23 FY shows current expenditure of £0.13m paid out in grants and a futher £0.11m still
under consideration for payment in 22-23. Funding awarded to purchase various items such as vehicles, kitchen equipment, nursery and
sensory equipment and mobility aids.
Mitigating Action
None required
Anticipated Outcome
Initialive will assist with cost of living crisis
Trainee solicitor in place. Budget will be fully spent.
Mitigating Action
None required at this time.
Anticipated Outcome
Solicitor support for Capital Projects, with full budget spend anticipated.
IFRS 16 Database
This is a system which will ensure that WDC has the correct level of information and adheres to correct
reporting of IFRS16 - Leasing. 
Planned End Date Forecast End Date
Main Issues / Reason for Variance
The purchase of software to allow new accounting treatment of leases to be appropriately reported is on track. Full spend anticipated FY
2022/2023.
Mitigating Action
None required
Anticipated Outcome
Purchase of software for accounting for leases.

Page 3

WEST DUNBARTONSHIRE COUNCIL
GENERAL SERVICES CAPITAL PROGRAMME
ANALYSIS OF PROJECTS AT GREEN ALERT STATUS
PERIOD END DATE
PERIOD 8
Budget Forecast
Spend
£000 £000 % £000 £000 %
30 November 2022
Budget Details
Project Life Financials
Spend to Date Variance
7
Project Life Financials 30 0 0% 30 0 0%
Current Year Financials 10 0 0% 10 0 0%
Project Description
Project Manager Pamela Clifford
Chief Officer Peter Hessett
Project Lifecycle 31-Mar-23 31-Mar-23
8
Project Life Financials 15 4 24% 15 0 0%
Current Year Financials 11 0 0% 11 0 0%
Project Description
Project Manager Stephen Daly
Chief Officer Amanda Graham
Project Lifecycle 31-Mar-23 31-Mar-23
9
Project Life Financials 421 272 65% 421 (0) 0%
Current Year Financials 91 42 46% 91 (0) 0%
Project Description
Project Manager David Main
Chief Officer Amanda Graham
Project Lifecycle 31-Mar-24 31-Mar-24
Re -imagine Antonine Wall 
Council's capital contribution towards the multi-partner (five local authorities and Historic Environment
Scotland) Rediscovering the Antonine Wall project which is also funded by the Heritage Lottery Fund.
Anticipated Outcome
Preservation of Historic Site.
Planned End Date Forecast End Date
Main Issues / Reason for Variance
Council's capital contribution towards the multi-partner (five local authorities and Historic Environment Scotland) Rediscovering the Antonine
Wall project will be paid by the end of the financial year.
Mitigating Action
None Required.
Anticipated Outcome
Review of service requirements & telephony functionality will inform works to improve citizen experience.
Transformation of Infrastructure Libraries and Museums
To improve performance and efficiency of Council's Libraries and Cultural Services.
Planned End Date Forecast End Date
Planned End Date Forecast End Date
Main Issues / Reason for Variance
Improvements to Contact Centre telephony were completed as scheduled during 2021/2022.  Further works have been scoped and agreed for
improvement to Housing telephony, benefiting both residents and the Council.  A review of the out of hours service is currently being undertaken
including work to upgrade telephony.  Any works will also incur professional fees for necessary scripting works.  We are also exploring call
recording technology across all the Contact Centre telephony.  It is anticipated these projects will be completed during the financial year
2022/2023.
Mitigating Action
None required.
Telephone System Upgrade
To improve Housing Repairs telephone platform for incoming calls, providing improved Management
Information.
Main Issues / Reason for Variance
Work is underway to progress furniture replacement at Dumbarton, Duntocher and Parkhall libraries during 2022/2023.  Budget of £0.1m has
been rephased to next financial year for Dalmuir library as work is currently scheduled for 2023/2024.
Mitigating Action
None required.
Anticipated Outcome
Project carried forward to align with Asset Management programme.

Page 4

WEST DUNBARTONSHIRE COUNCIL
GENERAL SERVICES CAPITAL PROGRAMME
ANALYSIS OF PROJECTS AT GREEN ALERT STATUS
PERIOD END DATE
PERIOD 8
Budget Forecast
Spend
£000 £000 % £000 £000 %
30 November 2022
Budget Details
Project Life Financials
Spend to Date Variance
10
Project Life Financials 3,998 1,260 32% 4,011 13 0%
Current Year Financials 1,673 73 4% 1,673 0 0%
Project Description
Project Manager Sarah Christie/Michelle Lynn
Chief Officer Amanda Graham
Project Lifecycle 31-Mar-23 31-Mar-23
11
Project Life Financials 40 0 0% 40 0 0%
Current Year Financials 40 0 0% 40 0 0%
Project Description
Project Manager John Anderson
Chief Officer Amanda Graham
Project Lifecycle 31-Mar-23 31-Mar-23
12
Project Life Financials 1,422 647 46% 1,422 0 0%
Current Year Financials 1,422 647 46% 900 (522) -37%
Project Description
Project Manager Patricia Kerr
Chief Officer Victoria Rogers
Project Lifecycle 31-Mar-23 31-Mar-23
Main Issues / Reason for Variance
The original projected spend has been affected by internal and external delays due to the Covid 19 recovery, a reduction in the scope of the
Clydebank Town Hall project, a change in the delivery date for the Clydebank Museum at Clydebank Library during the contract award stage,
while the new Dalmuir Library and Gallery had to be rescheduled for approval in August 2021. Officers are now making progress to get projects
back on track, projects will still be delivered in full, and a review of optimism bias will be undertaken in the projections for 2022/23.
Mitigating Action
None available at this time.
Mitigating Action
None required
Anticipated Outcome
New floor fitted in Alexandria Community Sports Hall.
Alexandria Community Centre Sports Hall re-flooring
Alexandria Community Centre Sports Hall re-flooring
Planned End Date Forecast End Date
Main Issues / Reason for Variance
The Alexandria Community Centre Sports Hall continues to be utilised as COVID-19 vaccine centre during 2022/23 and the work will be
postponed until the last quarter of the financial year.
Heritage Capital Fund
Heritage Capital Fund.
Anticipated Outcome
Project to be delivered on budget and within revised timescale.
Planned End Date Forecast End Date
Planned End Date Forecast End Date
Main Issues / Reason for Variance
Mobile phone replacements continue but many are on hold due to dependency on ITune module of Microsoft 365.  Assessing the next volume of
Chromebook replacements and continuing to liaise with Education.
Mitigating Action
Continue to escalate and meet framework suppliers to confirm delivery lead times.
Investigate other procurement routes as well as adjust the project scope to replace where stock allows.
ICT Modernisation
This budget is to facilitate ICT infrastructure and modernise working practices.
Anticipated Outcome
Most of the capital allocated to HSCP (approx £500k) will be used to review/replace the current case management systems and will be rephased
in line with the project plan. Supply chain delays may continue to impact delivery and spend.

Page 5

WEST DUNBARTONSHIRE COUNCIL
GENERAL SERVICES CAPITAL PROGRAMME
ANALYSIS OF PROJECTS AT GREEN ALERT STATUS
PERIOD END DATE
PERIOD 8
Budget Forecast
Spend
£000 £000 % £000 £000 %
30 November 2022
Budget Details
Project Life Financials
Spend to Date Variance
13
Project Life Financials 60 50 83% 60 0 0%
Current Year Financials 17 7 40% 17 0 0%
Project Description
Project Manager Patricia Kerr
Chief Officer Victoria Rogers
Project Lifecycle 31-Oct-22 31-Oct-22
14
Project Life Financials 1,297 490 38% 1,297 0 0%
Current Year Financials 1,297 490 38% 950 (347) -27%
Project Description
Project Manager Brian Miller/ Patricia Kerr
Chief Officer Victoria Rogers
Project Lifecycle 31-Mar-23 31-Mar-23
15
Project Life Financials 450 237 53% 450 0 0%
Current Year Financials 173 60 35% 120 (53) -31%
Project Description
Project Manager Dorota Piotrowicz/ Patricia Kerr
Chief Officer Victoria Rogers
Project Lifecycle 30-Sep-23 30-Sep-23
Planned End Date Forecast End Date
Main Issues / Reason for Variance
Technical aspect of the project is complete and WDC are assisting with user testing. Delayed but on budget. This is funded by Scottish
Government budget.
Main Issues / Reason for Variance
Project spend relates to internal and external resources to implement new systems, processes and user training skills. Mailbox migration aspect
of the project now being resumed as cloud backup solution is in place. Implementation of device management functionality in 365 is live for
corporate devices but full rollout is linked to mailbox migrations. Information governance work stream in progress. Project resourcing issues
continue due to competing demands and competitive environment for recruitment.
Mitigating Action
Continue to monitor the various work streams to accelerate aspects of the project where possible if suppliers can provide resource. Continue to
assess where a) internal skills have developed, b) external resource is needed for introducing new functionality in the future to inform future
bidding cycles and c) temporary recruitment/secondment is required.
ICT Security & DR
The project is for the enhancement of security systems, server replacement and the update of corporate
applications to ensure compliance with 15/16 PSN requirements, to enhance the disaster recovery
capabilities of WDC.
Majority of budget spent but delayed.
Project services to delivery Microsoft 365 Implementation including 3rd party supplier, training, technical
consultancy etc.
Planned End Date Forecast End Date
Anticipated Outcome
Anticipated Outcome
Anticipate two thirds of the budget being spent this financial year due to supply chain issues. Additionally, some works are planned for the last
quarter of the year for Public Sector Network (PSN) annual compliance submission.
365 Implementation
Internet of Things Asset Tracking
Asset Tracking.
Planned End Date Forecast End Date
Main Issues / Reason for Variance
Storage Area Network (SAN) installation ongoing. Server replacement at procurement stage. Wi-Fi access equipment scoping for end of life
items and estimated potential £0.300m spend to replace up to 900 - 1000 wireless access points.  Planning procurement for secondary storage
(data domains) underway and estimated £0.150m spend. Indications are that global supply chain issues will impact Wi-Fi and storage lead
times.
Mitigating Action
Monitor supply chain issues. Continue tendering processes and implementation stages for each project.
Mitigating Action
None available at this time.
Anticipated Outcome
Technical aspect of the project is complete and WDC assisting with user testing. Delayed but on budget.