Democracy Spraffa

Item 13 - Workforce Planning - Annual Update

West Dunbartonshire Council · 27 May 2026
Back to Corporate Services Committee — 27 May 2026 and its agenda

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WEST DUNBARTONSHIRE COUNCIL 
Report by Chief Officer – People & Technology 
Corporate Services Committee:  27 May 2026
___________________________________________________________________ 
Subject: Council Workforce Plan 2022-2027:  Update and Annual Action
Plans 2025/26 
1. Purpose 
1.1 The purpose of this report is to provide an update on the Council’s workforce
planning activity for 2025/26.   
2. Recommendations 
2.1 The Committee is asked to:
• Note progress during 2025/26 in delivering against the Council Workforce
Plan within the People First Strategy; 
• Note the workforce profile as of 31st March 2026 and key changes; and
• Note progress within the Workforce Plans for each service. 
3. Background 
3.1 The Workforce Planning Strategy and Framework 2022 - 2027 reflects the 5-
year People First Strategy and incorporates the Council’s Strategic Planning
Framework. 
3.2 The Council Workforce Plan is subject to monitoring and evaluation to ensure
that it remains effective in delivering required outcomes and is responsive to
any changes in circumstances, which subsequently arise. This report contains
2 sections and associated appendices: 
• The progress and achievements made over the last year (Appendix 1);
• The current workforce profile and monitoring, examining any changes
(Appendix 2). 
3.3 Service’s annual action plans are scoped under the four Workforce Planning
Priorities from the Corporate Workforce Plan for each Chief Officer Area and
are submitted to the relevant Committee as part of the Delivery Planning
process. Separate delivery reports are tabled at this committee. 
3.4 Whilst separate planning processes exist in relation to West Dunbartonshire
Health & Social Care Partnership (HSCP), appropriate alignment is in place
with links to the Health Care Staffing and Workforce Planning Oversight
Group to ensure that Council employees working within HSCP are included
and benefit from all Council Wide initiatives and relevant workforce planning
requirements. 
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4. Main Issues 
4.1 The attached (Appendix 1) updates on the annual action plans at Chief Officer
Service level for 2025/26 under the 4 Priorities:
Priority 1. Our People (Workforce Profile): Ensure resilience and
engagement of the workforce;
Priority 2. Recruitment & Retention: Current and predicted future
workforce gaps are addressed and core skill sets retained;
Priority 3. Structure & Roles: Service structures and delivery model/s
are stable, fit for purpose and future requirements;
Priority 4. Skills & Capabilities: Current and future skills gaps and
capabilities are addressed.
These 4 priorities are formed from the Corporate Workforce plan which
reflects the People First Strategic Plan (Appendix 3). 
4.2 Key Achievements 
4.2.1 Key achievements over 2025/26 for workforce planning within the context of
the People First Strategy have been summarised and reflect the People &
Technology Service Plan as reported to this committee. Details of key
achievements are in Section 2 - Performance & Review of the Service
Delivery Plan. 
4.3 Workforce Planning Strategy & Framework 
4.3.1 Workforce Planning continues to be challenging in a climate of budget savings
and limited resources. The demand for support has been high around the
Council’s savings options and the subsequent volume and pace of service re-
designs, an on-going need for support related to SWITCH and Organisational
Change processes for employees and managers.  This has been during a
time when Strategic HR has undertaken its own re-structure and transitioned
into new ways of working. 
4.3.2   All reviews consider the Council’s Standard operating Model (SOM) and
digital requirements with services, including Strategic HR and wider corporate
services taking part in the roll out of Office 365, SharePoint and OneDrive this
year. 
4.3.3 Previous years have seen intense volume and activity around the Voluntary
Severance/Voluntary Early Retirement (VS/VER) which presented challenges
to resource.  Considering the limited number of speculative VS/VER requests
that could be approved, a targeted approach is now being taken.  Requests
are limited to those impacted by service redesigns.  This change in approach
supported timely decision making, resourcing and will continue into 2026/27. 
4.3.4  There has been significant development in the workforce planning console,
including new data tiles and an updated interface to improve usability.  It is

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encouraging to note that usage of the console continues to increase with
training available from Strategic HR.   
4.3.5 Substantial progress has also been made in the development of generic role
profiles which will ultimately play a key part in aiding succession planning,
critical role analysis, job evaluation, skills matrix development (including digital
skills) and organisational cross skilling in line with our leadership frameworks
and recruitment to roles. 
4.4 Overview of National Picture 
4.4.1 As part of wider workforce planning, the Council continues to input into
national and local strategies. Every 2-3 years there is a commitment that a
National Workforce Planning Survey will be undertaken, led by the Society of
Personnel and Development Scotland (SPDS) and the Improvement Service
(IS).  The National Workforce Planning Survey for all 32 Local Authorities will
be repeated in the coming year, and in preparation planning has already
commenced. The findings and recommendations from the previous survey
were communicated to all Chief Officers and raised at COSLA (Convention of
Scottish Local Authorities) for wider action. 
4.4.2 The Improvement Service are currently developing a template for a National 
(Scottish) Local Authority workforce dashboard.  If approved through 
SOLACE, this will reflect the workforce data of local authorities at a national 
level, expanding upon the Local Government Benchmarking indicators for the 
workforce and the key findings of the National Workforce Planning Survey. 
This year’s survey will also inform the development of the dashboard. 
4.4.3  Additionally, a pilot has been agreed through national groups to highlight
Local Authorities as an employer of choice through promotional activities and
materials.  Given the success of this activity in England, it is anticipated that
raising the profile of Scottish Local Authorities in this manner will aid
recruitment and retention. This will support our People First Year 1 actions for
recruitment. 
4.4.4 The Glasgow City Region Skills Working Group partnered with the University
of West of Scotland to introduce a course for Environmental Health Officers
following the success of the ‘fast track’ course for Trainee Planners last year.
The goal is that this new provision will support local authorities in the Glasgow
City Region area to address recruitment shortages and availability of
qualifications in this profession.

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4.5  Priority 1. Our People (Workforce Profile): Ensure resilience and
engagement of the workforce. 
Equalities 
4.5.1 Understanding the makeup of the workforce continues to be a priority.  A data
verification exercise was carried out in 2025/26 and posted on Trickle,
Workforce Update.  This did not result in any increased information being
received.  Alternative ways of collecting information are currently being
considered. 
4.5.2 Focus has been given to maintaining the Equally Safe at Work (ESAW)
programme Development Tier. This year has continued to focus on the
development of a sexual harassment policy information in line with the new
legislative changes on employers to prevent sexual harassment as outlined in
the policy section below. The 2 e-learning modules ‘Together for gender
equality’ and ‘Gender Based Violence’ have continued to be available and
promoted. 
Wellbeing 
4.5.3 The Wellbeing priority in 2025/26 was the renewal of contracts for the
employee benefits platform (Vivup) and the financial wellbeing platform (My
Money Matters).  The preparatory work has been completed, and the new
contracts will commence in 2026/27. Continued promotion of My Money
Matters has resulted in a 41% increase in employees with shared cost
additional voluntary contributions (AVC’s) to their pensions in the past year.
This delivers a saving to the Council and the employee through the
mechanism of a tax efficient salary sacrifice agreement.  The value of monthly
employer savings linked to AVCs has also increased by around 59% in the
past year.  In addition, the employee benefits platform, Vivup has seen usage
rise by approximately 75%, and employer savings from salary sacrifice for
home goods and electronics have increased by 28%. 
Employee Engagement 
4.5.4 Through the ‘People First’ Strategy, the Council has committed to develop
and improving employee engagement by building on existing good practice.
The Council’s main tool for employee engagement remains the digital platform
Trickle, available via the website or app which supports inclusivity as it is
accessible to the whole workforce. This enables the workforce, including front
line employees, to raise issues and access information via the app on their
phone.  Recognising the benefits of this employee engagement tool, work has
continued to focus on improving the level of engagement with Trickle across
existing and new users. The number of users is currently 1984, which is a
small decrease from1999 as reported in 2024/25.  The Strategic HR team are
working with services locally to drive the increase in users by directly linking to

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workforce planning actions where needed and encouraging Trickle
Champions to be appointed in services.  While Trickle has been in place since
2020 and offers clear benefits as a communication and engagement tool, a
full review is planned for 2026, in advance of contract renewal. This review
will assess the impact of Trickle on employee engagement, ensure continued
value for money, and consider alternative options where necessary. 
4.5.5 The Council continues to promote several initiatives to support employee
engagement including Trickle, 1-2-1 (Be the Best) conversations to support
workforce development, recognising success and value through employee
recognition awards and understanding the workforce voice through Trickle
Moodsense.  This is in addition to monthly workforce updates to inform the
workforce of key updates across ICT, HR and Health and Safety. 
4.5.6 Due to the volume of service re-design processes, employee engagement has
been concentrated around consultation processes and ensuring employees
receive the required information and supports to enable informed decisions to
be made. Services have concentrated on this at a local level through
meetings and various written information around the consultation packs with
some services making use of internet spaces to cascade and share
information for large and front-line service areas.  Examples of this are the
dedicated intranet pages set up by Facilities Management and Care at Home. 
4.5.7 Demonstrating that the Council values employees and celebrates success is a
key component of employee engagement. A range of initiatives are in place to
support this, including the relaunch of the Council’s employee Recognition
Awards.  Aligned to the Council’s core ACHIEVE values and launched in
November 2024, the first ACHIEVE Awards Ceremony was held on 1 May
2025.  A total of 36 nominations were received across all award categories,
with winners recognised for their contributions will be celebrated at the next
Awards Ceremony.  To ensure the awards remain meaningful, high-quality
and sustainable, it is proposed that the ACHIEVE Awards are held on a
biennial basis. This will allow sufficient time to promote the awards, embed
recognition within services, and align the programme more effectively with
wider workforce engagement and organisational priorities. 
Policy 
4.5.8 The Employment Rights Bill has brought multiple legislative changes in the
last quarter of 25/26 into the first quarter of 26/27 including:
• Changes to statutory sick pay entitlements; 
• Trade Union recognition, in particular notice requirements for ballot and
strike action;
• Day 1 rights to paternity, parental and bereavement leave for parents;
• Collective redundancy award limits and; 
• Sexual harassment and whistleblowing.

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4.5.9 Efforts and resources have been concentrated around understanding impacts,
assessment of risks and reviewing the employment-based policies and
guidance to reflect these changes. This has also involved communications to
Trade Unions, Managers and employees to ensure compliance and
awareness. 
4.5.10 Further legislative changes are scheduled throughout 2026 and efforts
continue to be focused on the review, impact assessment and implementation
of these changes to ensure preparedness.  Forthcoming changes include:
• Unfair dismissal rights after 6 months;
• Prohibition of exploitative practices regarding ‘fire & re-hire'; 
• Duty to prevent sexual harassment by a 3rd party; 
• Removal of zero hours contracts and right for workers to be given
average hours contracts after 12 weeks;
• Enhanced protection for pregnant employees and those on
maternity leave in relation to redundancy;
• Unpaid bereavement leave 
4.5.11 Whilst work was paused on the Resolution Framework due to other priorities
and resources this will be reviewed in the future with consideration given to
digital and AI supports in the development of this framework. 
4.6 Priority 2. Recruitment & Retention: Current and predicted future workforce
gaps are addressed and core skill sets retained 
4.6.1 Progress remains steady on this workstream with agreement for national
recruitment resources to be developed and piloted within 2 local authorities as
outlined at 4.4.3.to highlight the image of Scottish local authorities as an
employer of choice. 
4.6.2 As per section 4.3.5 Reflecting our Standard Operating Model (SOM)
structures and the People First strategy workstreams, a role profile template
has been developed supporting the requirements around job evaluation,
workforce and succession planning, skills development, job quality and
equalities. 
4.6.3 A comprehensive review of the Onboarding approach was undertaken and
this culminated in the development of a centralised Onboarding hub which
was published on the intranet in May 2025.  This hub offers useful guidance
and information for new employees and managers/team leaders who provide
onboarding support, all conveniently located in one place. 
4.6.4 Additional supports were also developed including a toolkit with an     
onboarding checklist for managers, an onboarding checklist for employees
and an onboarding checklist for those with senior officer responsibilities.

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4.6.5 On a local basis the HR Adviser team have been supporting various ‘mock
interview’ experiences for High School pupils to prepare them for the world of
future work and positive destinations but also promoted the Council as an
employer  
Job Evaluation 
4.6.6 This year has seen a significant number of job evaluations being progressed
following the implementation of the new Job Evaluation Policy and Procedure
and streamlining of processes including the on-line forms. Efforts have
concentrated around ensuring evaluations are undertaken within timelines
where possible including forward scheduling and the list of roles awaiting
evaluation significantly reduced. Job evaluation has been a key activity this
year in relation to progressing the service review processes and work around
the Strategic Operating Model. The volume of roles for re-evaluation
continues to exceed previous years. 
4.6.7 Work continues to ensure all data relating to job evaluation is robust and fit for
purpose which includes the archiving of historic role profiles and job
evaluation information. Also, in relation to the Strategic Operating Model
(SOM) providing structured governance moving forward to any proposed
changes in line with the Workforce Plan as outlined in section 4.7.3. 
Career Pathways & Succession Planning 
4.6.8 Recruitment and retention remain challenging for certain roles within the
Council which follows national trends. Service areas have looked to address
these issues with re-structures incorporating succession planning and looking
to develop clear career pathways. 
4.6.9 Recruitment actions to attract diverse talent remains a priority with links to
Working 4U to provide better connections to current and potential talent pools.
This year efforts have concentrated around the promotion of Paid Work
Placements across the Council with Services being encouraged to offer time-
limited, paid work placements for individuals from priority groups who often
face compounded barriers to employment. These include Vulnerable Young
People, Long-Term Unemployed, Economically Inactive, Families
Experiencing Poverty, Individuals with Disabilities, People with Long-Term
Health Conditions, Neurodiverse Individuals, Care Experienced Individuals,
Minority Ethnic Communities, Community Justice Participants and Residents
in Areas of Multiple Deprivation as identified by the Strategic Employability
Group. 
4.6.10 The paid work placements are fully funded by the ‘No One Left Behind’ fund
with the potential to draw from the UK Shared Prosperity Fund offering
meaningful experience, enhanced confidence, and improved job readiness by
supporting service users into a paid work placement, for a period of up to 6
months. To date there are currently 5 placements in progress across

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Education, ICT, Planning & Building Standards and the Contact Centre
supporting communities into employment, the diversification of our workforce
and talent pipelines for entry level posts. 
4.7 Priority 3. Structure & Roles: Service structures and delivery model/s are
stable, fit for purpose and future requirements 
Budget Savings 
4.7.1 Priority has remained on supporting services across the Council to make the
relevant savings through service reviews and re-structures ensuring services
continue to be robust and fit for current and future demand. A number of key
services reviews have been reflected with the service workforce plan updates
in Appendix 1.  The focus for workforce planning remains to stabilise the
workforce and work priorities. With future budget gaps predicted, longer-term
workforce planning remains difficult in addition to reviewing how services can
be automated/digitalised or delivered more efficiently. 
4.7.2 Services with budget savings agreed for 2026/27 are again entering formal
consultation periods with cognisance of the new and proposed legislative
changes. Effective employee engagement remains core to this process and
the workforce console and data continue to be imperative to inform and fully
understand the implications of proposals for service delivery, the workforce
and ensure accurate notification of the potential impacts. 
SOM (Standard Operating Model) 
4.7.3 Work continues to ensure that the spans of control and ratios of employees to
managers is correct and fit for purpose, to ensure service delivery moving
forward. This includes the SOM principles and a tier-by-tier approach with
Chief Officers and Service Managers down to grade 10 being reviewed and
actions planned/commenced to ensure compliance within re-structures and a
consistent structure in place to deliver the services required in the future.
Work has also commenced on Grade 9 and governance arrangements are
ensuring role profiles are updated to reflect current responsibilities and duties. 
Fit for Future (FfF) Service reviews 
4.7.4 A FfF review of the approach to supporting employee wellbeing (with a focus
on sickness absence) commenced in 2025/26.  The Supporting Employee
Wellbeing policy states that every employee should have a Return to Work
(RTW) meeting after every absence but figures between October 2023 and
September 2025 outlined, only 92% of RTW meetings were recorded and only
52% of RTW online forms completed.  The review explored the RTW process
which should be followed when an employee returns to work following a
sickness absence (where no manager’s prompt has been reached).

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4.7.5 The data (from October 2023 and September 2025) was analysed, the
processes were mapped and those who complete RTW tasks were asked
about their experiences of the process to help identify areas for improvement. 
As a result, the intranet pages were updated to make the guidance more
straightforward for managers to follow and improvements to the online form
introduced. Work will continue in the new financial year by focussing on the
approach when manager’s prompt has been reached and the subsequent
steps which should be taken. It is expected that these improvements will
support managers and employees to undertake these processes more
effectively, essentially bring efficiencies and contribute to supporting
attendance. 
Information & Data 
4.7.6 The workforce planning console is the key interface of workforce information
for managers using real time data.  Further developments have taken place
this year providing the following: 
• Maternity Leave indicators
• First Aid Allowances indicators and reporting
• Timesheet analysis now included Teacher specific payments
• Moving of HR21 reports onto the Console
• Demonstration Console created for Training and illustration purposes
• New front-end layout, style and colour scheme
• Minor improvements to SSSC registration and pre-registration report
• Various behind the scenes improvements for performance 
4.7.7  As this remains a key tool for daily workforce planning and longer-term trend 
analysis, future improvements are planned around post specific reporting,  
moving further HR21 reports to the console, integrating the Leisure Trust to
the console and further improvements to the user interface. Table 1 below 
outlines the console usage over the period.

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Table 1   
4.7.8  The number of hits on the console has increased from last year by 426 with
the top reasons for remaining similar as illustrated below in Diagram 1 and 2:
Diagram 1 (Below): Console Hits 2024/25: 
Console Usage 2024-25 Console Usage 2025-26 
Month
Average No of users
per day ** Including
weekends 
Month 
Average No of Users
per day **not
including weekends)
APR-24 8.2 Apr -  25 31.27
May-24 9.2 May -  25 32.23
Jun-24 10.6 Jun - 25 29.81
Jul-24 11.8 Jul - 25 28.83
Aug-24 18.2 Aug -25 34.62
Sep-24 23.3 Sept - 25 30.05
Oct-24 23.1 Oct -25 35.43
Nov-24 23.8 Nov -25 34.95
Dec-24 18.2 Dec - 25 27.87
Jan-25 23.7 Jan - 26 35.55
Feb-25 28 Feb-26 35.20
Mar-25 31 Mar- 26 28.73

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Diagram 2 (Above): Console Hits 2025/26 
4.7.9 Data and analytics continues to play a key role in considering future resource
requirements and supported the People & Change function, leading to a
review of the workload and support the team provides. 
4.7.10 Surveys, self-evaluation, service design and quality improvement exercises
and workshops continue to provide beneficial insight into areas for
enhancement and have informed associated action plans. 
4.8 Priority 4. Skills & Capabilities: Current and future skills gaps and
capabilities are addressed. 
Learning & Development 
4.8.1 Following the People & Change restructure, Learning and Development 
activity has been incorporated within the People & Change Partners remit. 
This change supports a more joined up and consistent approach to   
workforce development, organisational change and capacity building across  
the Council.   
4.8.2 The comprehensive in-house delivery programme continues to be well 
supported by managers and employees.  Feedback from delegates   
continues to be very positive across all programmes with an average rating 
of 4.7/5.  Feedback from delegates reinforces that employees both enjoy the  
development and can apply the learning in their own workplace context. 
4.8.3 Usage of iLearn continues to be key in the development process, although
there is a decrease in numbers this year this may also be due to the
declining headcount and recruitment intake as course are usually renewed
every 1-2 years. The number of users still engaging is substantial and
learning remains accessible on any device 24/7 iLearn providing flexibility to

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ensure that there is learning provision for all employees, regardless of their 
working hours or style.  Usage over the last 3 years can be seen in Diagram
3 below: 
Diagram 3 
Digital Transformation & Skills 
4.8.4 A Digital Senior Manager’s Network was delivered in June 2025.  External
speakers were present to update on:
• Alignment of local and national priorities
• M365 – the art of the possible
• Demistifying RPA and AI
• Turning Data into Action
4.8.5 Service Design training was offered.  This training (developed in-house by a
qualified service designer) provided an overview of service design including
research methods, the development of an idea through to solution and
continuous improvement thereafter.
4.8.6 Two resources (Digital Duel and Digital Dilemma) were developed with an
aim of making digital fun.  Digital Duel introduced a character and allocated
them points in 6 different digital related categories.  Thereafter you tried to
win all the cards by picking the category which you thought would beat your
opponent (i.e. the computer).  Digital Dilemma made further use of these
characters but posed a digital related question and asked who the best
character would be to help.
4.8.7 The Digital Office for Scottish Local Government and the Scottish Digital
Academy developed a series of 15 videos on data literacy focussing on what
data is and why it matters.  The series was advertised on a weekly basis.
4.8.8 The Digital Office for Scottish Local Government, the Scottish Government
and the Data Literacy Academy worked in partnership to create Data Literacy
training and two employees from the Change & Digital team participated in

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the pilot delivery of this training.  One employee successfully completed the
Data for Business training and the other completed the Data for Business Pro
training.
4.8.9 The M365 Skills Hub was advertised.  This is an online learning resource for
Microsoft users which is available to local authorities and other public sector
organisations.  Through the hub, self-paced guided learning is available, you
can view recordings of training sessions and there are opportunities to join
live training sessions in the future.  Free training opportunities from Microsoft
were advertised including the 5-week TechHer programme which offers free
introductory training on cloud computing, artificial intelligence, power
platform, Copilot and online security.  Virtual Training Hours were promoted. 
This training gives employees an opportunity to develop their digital skills by
attending instructor led webinars. Topics which were offered during the most
recent programme included Microsoft 365 Copilot, Copilot Chat, Copilot
Agents, Power BI, boosting productivity with Copilot in Outlook, PowerPoint,
Word and Excel.
4.9 The current workforce profile 
4.9.1 The workforce profile as at 31/3/26 is attached in Appendix 2, with
comparisons made against the previous year and commentary on trends. 
The main observations are detailed below. 
4.9.2 There has been a 3.93% decrease in Headcount and working hours which is
nearly double the decrease of the previous year. When compared to the same
period last year, there has been a headcount reduction of 210 across the
council, a 100 more than last year. This reduction change is spread across
the services and is mainly accounted for by the implementation of savings
options and recruitment restrictions. 
4.9.3 This year has seen a decrease in fixed term contracts indicative of  service
reviews coming to a conclusion and a further decrease of 10 apprenticeships
mainly from Roads & Neighbourhood Services. The casual/supply pool
headcount has also decreased particularly supply teachers. This is due to
auditing of the pool for those who have not undertaken work within a specific
time frame, moving teachers into different contracts and also them moving to
employment elsewhere. It is also indicative of the reducing pool of qualified
teachers available to the Council.   
4.9.4 Reviewing the comparison data the overall workforce has steadily 
declined across the services in measures that are indicative of their size with 
the bulk of the reductions in Community Health & Care, most likely due to the 
Home Care Review. 
4.9.5 The percentage split of the overall sex profile continues to remain a static with
an overall split of 26.6% male and 73.4.% females as does the age
distribution.  It can be noted that there is a slight difference in the age group
categories, although the 60–64-year-old category percentage remains stable,

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loss of headcount from other age groups has resulted in this being the second
highest age category this year. The percentage of those working past 65
years of age has remained stable. 
4.9.6 In line with the reduction in headcount there is also a less new starts this year
as Services make considerations around budgets, structures and recruitment.
Turnover has increased this year also to 15.7%, 3.5% from the previous year
in line with that of 2022/23 (15% in 2022/23, 13.2% in 2023/24 to 12.2% in
2024/25).  The highest percentage turnover remains in Citizen, Culture and
Facilities closely followed by Education and Community Health & Care in
terms of headcount.   
4.9.7 There has also been a slight increase in the number of Voluntary Severance
and Voluntary Early Retirement (VS/VER) by 5 from 2024/25 due to service
reviews and budget savings being implemented. Although the VS/VER
process is now targeted and individuals who are part of the service review
processes where their roles are ‘at risk’ it is expected that this figure will
remain similar as we enter into 2026/27 budget savings processes. 
4.9.8 The number of employees taking retirement between the ages of 55-59 has
decreased this year along with the number of flexible retirement applications
approved. It is noted that the changes to the Pension fund in terms of strain
on the fund figures for flexible retirement and Services ability to mitigate these
in the current financial climate will have impacted on the number of approved
applications.  Flexible Retirement continues to be a popular option for
employees who wish to work in a reduced capacity and access their pension
whilst enabling the Council to retain their skills and experience, however the
trend of a reduction in those released may continue due to the costs
associated. 
4.9.9 This year has seen a slight increase in sickness absence compared to the
previous year (14.53 full time equivalent workdays lost per employee) from
14.3. in 2024/25.  Although the same reasons of minor illness, personal stress
and acute medical conditions remain the highest with front line employees
having the highest levels of sickness. Employee wellbeing and engagement
supports will continue to be developed and deployed. 
4.10 Workforce Planning Actions for 2026/27 
4.10.1 The Corporate Workforce Plan for 2026/27 has been reviewed and updated in
line with progress and priorities and key actions are summarised in the P&T
Delivery Plan 2026/27 at Section 3, Strategic Assessment. 
4.10.2 A summary of key areas for progression and continued development are
outlined and build on many of the actions in previous years. It is recognised
that these actions are all interdependent and contribute to the wider People
First Strategy but are also reliant of resourcing which requires to be prioritised
to meet the needs of service delivery and savings.

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4.10.3 A mid-year update will be provided as part of the service delivery plan
reporting schedule, and a more detailed outline of progression will be reported
at the end of 2026/27 for workforce planning. 
4.10.4 The People First and Workforce Planning Strategies will require review
following 2027 and planning and consideration around future strategic
developments is likely to commence this year in line with the Council’s
Strategic Planning Process. 
4.10.5 The priority areas of work will continue under the same banners as 2024/25
and outlined in section 4.1 and will be managed through the People and
Technology Service Delivery Plan.   
5 People Implications 
5.1 Integration of workforce planning within wider organisational planning
processes ensures that workforce issues are effectively identified and
addressed. This supports the Council’s commitment to its’ employees in
relation to all aspects of their employment, ensuring that employees’ needs
are met, and that efficient and modern services are effectively delivered both
now and in the future. 
6. Financial and Procurement Implications 
6.1 There are no additional financial or procurement implications associated with
this report. There are funding streams associated with the initiatives
mentioned in this report, but these are already secured. 
7. Risk Analysis 
7.1 A robust approach to workforce planning ensures that the Council identifies
current and future needs and identifies potential risks to the council at an early
stage. This proactive approach allows strategies and policies to be developed
that ensure the continued delivery of best value services. A risk has been
identified in relation to being sufficiently resourced to be able to undertake key
workforce planning actions in the coming year and/or to be able to respond to
workforce planning actions arising. 
8. Equalities Impact Assessment (EIA) 
8.1 A full EIA is not required in relation to the Council Workforce Plan as
individual assessments will be undertaken in relation to each area of work
referred to as it is progressed.

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9. Consultation 
9.1 The Strategic Leadership Group have been involved in the development of
the plan through preparation of the Delivery Plans and this report and
associated appendices have been provided to the relevant trade unions on
12th May 2026. 
10. Strategic Assessment 
10.1 The contents of this report and the workforce planning process supports the
Council’s Priority 4, ‘Our Council’, Objective 10 ‘Our workforce is resilient and
skilled where digital technology supports service delivery for our residents’ to
make the best use of both financial and human resources resulting in a
positive impact upon service provision. 
Victoria Rogers 
Chief Officer - People & Technology 
Date: 12th May 2026 
Person to Contact: Lisa MacGregor, People and Change Partner
16 Church Street, Dumbarton
Tel: 07949800801
Email: Lisa.MacGregor@west-dunbarton.gov.uk 
Appendices: Appendix 1 – Council Workforce Plan Progress update
2024/25 
Appendix 2 – Workforce Profile and Monitoring 31st
March 2026 
Background Papers: Council Workforce Plan 2017-2022:  Update & Annual
Action Plan 2022/23
Chief Officer Area Workforce Plans (as part of Service
Delivery Plans) 2022-2027
The Workforce Planning Strategy and Framework 2022 –
2027 
Wards Affected:  None