Approved Minutes of Meeting
West Dunbartonshire Council · 4 February 2026
Back to Corporate Services Committee — 4 February 2026 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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1497 CORPORATE SERVICES COMMITTEE At a Hybrid Meeting of the Corporate Services Committee held in the Civic Space, 16 Church Street, Dumbarton on Wednesday, 4 February 20261 at 2.00 p.m. Present: Councillors Kevin Crawford, Ian Dickson, Fiona Hennebry, David McBride, Michelle McGinty, Lawrence O’Neill, Chris Pollock, Martin Rooney and William Rooney. Attending: Peter Hessett Chief Executive; Alan Douglas, Chief Officer – Regulatory and Regeneration; Amanda Graham, Chief Officer – Citizen, Culture and Facilities; Victoria Rogers, Chief Officer – People and Technology; Laurence Slavin, Chief Officer – Resources; Michelle Lynn, Asset Manager; Carol Alderson, Finance Manager; Ryan Chalmers, Section Head – Resources; Arun Menon, Business Support Manager; James Gallacher, Service Manager – ICT; Louise Hastings, Strategic People and Change Manager; Janine Corr, Business Partner – Resources; Chris Anderson, Principal Solicitor (Legal Officer); and Scott Kelly, Committee Officer. Apologies: Apologies for absence were intimated on behalf of Councillors Gordon Scanlan and Clare Steel. Councillor William Rooney in the Chair STATEMENT BY CHAIR – AUDIO STREAMING Councillor William Rooney, Chair, advised that the meeting was being audio streamed and broadcast live to the internet and would be available for playback. DECLARATIONS OF INTEREST It was noted that there were no declarations of interest in any of the items of business on the agenda. RECORDING OF VOTES The Committee agreed that all votes taken during the meeting would be carried out by roll call vote to ensure an accurate record. 1 As corrected by the Corporate Services Committee at its meeting on 27 May 2026
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1498 MINUTES OF PREVIOUS MEETING The Minutes of Meeting of the Corporate Services Committee held on 12 November 2025 were submitted and approved as a correct record. MINUTES OF JOINT CONSULTATIVE FORUM The Minutes of Meeting of the Joint Consultative Forum held on 18 September 2025 were submitted and all decisions contained therein were approved. OPEN FORUM The Committee noted that no open forum questions had been submitted by members of the public. PEOPLE AND TECHNOLOGY SPEND 2026-27 A report was submitted by the Chief Officer – People and Technology providing a detailed breakdown of the planned People and Technology spend for both capital and revenue, covering new and existing contracts valued above £10,000 and seeking approval to procure and contract for the requisite goods and services. After discussion and having heard the Service Manager – ICT in further explanation and in answer to Members’ questions, the Committee agreed:- (1) to note the revenue and capital spend detail included in the report; (2) to note the projects to deliver this spend would be included in the 2026-27 People and Technology Delivery Plan currently in development and to be reported to a future meeting of the Committee; (3) to approve the procurement of and award by the Chief Officer – Regulatory and Regeneration in consultation with the Chief Officer – People and Technology of all contracts valued at £213,477 (VAT inclusive) and above subject to the cost being within the approved budget and the tender being in line with normal tender parameters; (4) to note, that where the contract award is less than £213,477 (VAT inclusive), authority is delegated to the Chief Officer – Regulatory and Regeneration in consultation with the Chief Officer – People and Technology to instruct the award of contracts for the planned revenue and capital spend, detailed in the report, to suppliers providing the most economically advantageous offer to the Council;
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1499 (5) to approve the revenue spend included in the report, including approval to explore and secure multi-year contracts, contracts using framework agreements and/or contracts using dynamic purchasing systems beyond the term of approved budgets where efficiencies and savings can be achieved; and (6) to approve the projects specified in Section 3 of the report, shown in Appendix 1 to these Minutes. Note: Councillor McGinty entered the meeting during consideration of this item. THE PROVISION OF MANAGED WORK FOR HOUSING BENEFIT AND COUNCIL TAX REDUCTION A report was submitted by the Chief Officer – Resources seeking approval to procure the provision of managed work associated with the processing of Housing Benefit and Council Tax Reduction claims. Having heard the Chief Officer – Resources in further explanation and in answer to Members’ questions, the Committee agreed to approve the procurement of the managed work associated with the processing of Housing Benefit and Council Tax Reduction for a two year period with the option on the Council’s part to extend for a further two 12-month periods, subject to continued funding from the Department for Work and Pensions as detailed in paragraph 4.2 of the report. WRITE-OFF OF NATIONAL NON-DOMESTIC RATES 2025/26 A report was submitted by the Chief Officer – Resources seeking approval of the write-off of debts in respect of National Non-Domestic Rates (NNDR), which had been deemed as irrecoverable during the financial year 2025/2026. After discussion and having heard the Chief Officer – Resources in answer to a Member’s question, the Committee agreed the write-off of NNDR accounts totalling £150,933.73. CORPORATE SERVICES REVENUE BUDGETARY CONTROL REPORT TO 31 OCTOBER 2025 (PERIOD 7) A report was submitted by the Chief Officer – Resources on the revenue financial performance to 31 October 2025 of those services under the auspices of the Corporate Services Committee. After discussion and having heard the Chief Officer – Resources and the Chief Officer – Citizen, Culture and Facilities, in further explanation and in answer to Members’ questions, the Committee agreed to note the contents of the report which
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1500 showed the revenue account was currently projected to underspend against budget by £0.138m (0.34%of the total budget) at the year-end. CORPORATE SERVICES CAPITAL BUDGETARY CONTROL REPORT TO 31 OCTOBER 2025 (PERIOD 7) A report was submitted by the Chief Officer – Resources providing an update on the Corporate Services capital programme to 31 October 2025. The Committee agreed:- (1) to note the current position of the 2025/26 capital budget for Corporate Services; and (2) to note that the project life total was currently on track. The meeting closed at 2.21 p.m.
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1501 Appendix 1 Table 1 – Existing Agreed ICT 1-Year Capital Plan Capital allocation 2026/27 ICT Security & Resilience £387,000 ICT Modernisation £459,000 Total £841,000 Table 2 – Proposed Projects ICT Capital Spend 2026-27 Description Capital (Est) ICT Security & DR, Resilience £387,000 1. Replace Ageing Infrastructure Hardware £94,000 2. Security Compliance remediation £70,000 3. Security Resourcing - multi-year consultancy services £23,000 4. Internal ICT resource recharges £90,000 5. Security Patching Improvements £20,000 6. Cisco Enterprise Agreement £90,000 ICT Modernisation £459,000 1. Chromebooks Device replacement: (laptops, PCs, chromebooks and mobile phones for both Corporate and Education) £336,000 2. Resources to Support a range of corporate projects. £123,000 Total £846,000 Estimated Annual Revenue Spend over £10,000 (based on 2025-26) Microsoft Enterprise Agreement Licences Phoenix 31.12.2028 £631,200 Wide Area Network SWAN 2.0 01.02.2033 £186,700 Social Work Case Management & Scheduler OLM 31.03.2026 £134,700 Cloud Telephony System BT 01.12.2030 £120,000 Integrated Housing Management System Aareon UK 07.02.2027 £115,100 Education MIS SEEMIS 02.05.2026 £105,500 Remote Access BT 31.12.2026 £97,000 M365 Education licenses Phoenix 01.07.2026 £83,500 Revenue & Benefits Northgate 31.03.2026 £79,600 Automation Software UI Path 01.02.2027 £74,400 Leisure Management MRM Gladstone 01.11.2026 £68,400 365 Cloud Backup Barracuda 31.10.2026 £67,800
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1502 Electronic Document Management Civica 31.03.2026 £57,800 Various/ Amalgamated Housing Benefits and Allocations Civica 31.03.2026 £57,800 Online Forms Granicus 30.11.2026 £49,000 Vulnerability Management Qualys Computacenter 24.12.2026 £39,500 Firewall Support BT 12.05.2029 £37,000 Planning & Building Uniform System IDOX 31.03.2026 £35,900 Job Costing CIS Core Accuris 30.01.2026 £32,600 Employability Case Management Advice Pro ACM 30.03.2026 £32,400 Security Filtering Management Infosec 04.06.2026 £31,900 Roads – Lighting, Collision, Flood Mgmt. WDM Various dates £31,400 Library Management Spydus Civica 1.12.2029 £29,100 Energy Management Navigator Inspired 01.04.2026 £27,500 Local Government Digital Transformation Scottish Gov. 31.03.2026 £27,400 Virtual Server Environment Support Phoenix/VMware 22.12.2025 £27,300 Corporate Arrears System Merchant 31.05.2026 £26,900 Flare Environmental Services Civica 31.03.2026 £26,900 GGP GIS software ESRI 31.03.2026 £26,700 Workforce Management Frontier 07.10.2026 £26,000 Freshservice ICT Service Desk Softcat 28.02.2026 £25,900 Backup Management Insight 31.12.2028 £25,800 Asset Management CIPFA 30.04.2026 £24,300 Performance Management system Ideagan 30.04.2026 £21,600 Server Maintenance Park Place 02.09.2026 £20,500 Election Management Avantguard IDOX 28.02.2026 £20,100 Vehicle Management Fleetmaster Trapeze UK 31.03.2026 £19,700 Education Gateway Glasgow C.C 06.06.2026 £17,600 Council Website Support Brace Digital 31.10.2026 £15,600 ORACLE ULA Oracle 05.04.2026 £14,800 ORBIS Northgate/NEC 31.03.2026 £14,800 Device Security Management Antivirus IT Bus Ltd. 26.06.2026 £13,900 Agresso support Hennessy IT 31.05.2027 £13,500 NBS Building RIBA 31.12.2028 £12,400 Housing Homeless database AVD 31.03.2026 £12,300 Health & Safety system Figtree 14.07.2026 £12,200 Council Meetings System Astech 30.04.2026 £11,900 Phishing simulation and training platform Metacompliance 11.06.2026 £11,800 Resource Booking System Omnijo 31.03.2026 £10,700