Item 08 - People and Technology Delivery Plan 2024-25 - Year-end Progress and Dleivery Plan 2025-26
West Dunbartonshire Council · 21 May 2025
Back to Corporate Services Committee — 21 May 2025 and its agenda
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WEST DUNBARTONSHIRE COUNCIL Report by Chief Officer – People and Technology Committee: Corporate Services Committee 21 May 2025 Subject: People and Technology Delivery Plan 2024/25 - Year-end Progress and Delivery Plan 2025/26 1 Purpose 1.1 This report sets out the year-end progress of the 2024/25 Delivery Plan and presents the new Delivery Plan for 2025/26. 2 Recommendations 2.1 It is recommended that Committee notes the progress achieved at year-end and the new Plan for 2025/26. 3 Background 3.1 In line with the Strategic Planning & Performance Framework, each Chief Officer develops an annual Delivery Plan which sets out actions to help deliver the Strategic Plan and address the performance challenges and service priorities identified in the planning process. The Plan also provides an overview of services and resources, including employees and budgets, sets out the performance indicators (PIs) for monitoring progress and considers the relevant risks. 3.2 In the last few months of 2024/25, several services and teams across the Council were realigned to other Chief Officer areas. For consistency and transparency, the year-end progress reports reflect the content of the 2024/25 delivery plans reported to the relevant committees at the beginning of that year, with none of the organisational changes that took place in-year included. Those changes are, however, reflected in the new delivery plans for 2025/26. 4 Main Issues 2024/25 Year-end Progress 4.1 The 2024/25 Delivery Plan was presented to Corporate Services Committee on 22 May 2024 and mid-year progress reported on 6 November 2024. 4.2 Full details of year-end progress are set out in Appendix 1. ITEM 8
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4.3 The progress of the Plan’s 22 actions is summarised below: Progress No. (%) Completed 19 (86%) Overdue 3 (14%) 4.4 Overdue actions relate to the following and will be carried forward and completed in 2025/26: • Further secure the Council’s Technology Infrastructure – 85% complete • Maintain and monitor employee wellbeing, engagement and workforce planning – 80% complete • Workforce Planning: Develop and implement wellbeing, employee engagement, equality and learning and development plans to enable capabilities, improve resilience and promotion of a diverse workforce. – 96% complete 4.5 Year-end data is available for all of the Plan’s nine PIs. The performance of those PIs is summarised below: Performance Against Target No. (%) Target met or exceeded 4 (45%) Target significantly missed 5 (55%) Performance Over Time No. (%) Improved over short term (or maintained high level of performance) 6 (67%) Improved over longer term (or maintained high level of performance) 7 (79%) 4.6 Where target was significantly missed, this relates to the following PI’s: • % employee attendance improvement rate (teachers and local government); -4.3% against a target of 1%. • % of Council employees who feel valued in the workplace; 45% against a target of 75%. • % of our workforce who have declared a disability; 1.4% against a target of 2.2%. • % of our workforce who have stated they are LGBT; 1.3% against a target of 2.5%. • % of our workforce who are from a Black minority ethnic group; 0.7% against a target of 1% 4.7 The full set of PIs will be reported through the Council’s annual performance reporting process. 2025/26 Delivery Plan 4.8 The 2025/26 Delivery Plan is set out at Appendix 2.
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4.9 Key priorities include: • Implement statutory payroll changes • Undertake annual payroll audit • Implement revised team structure and service provision across the three service teams. • Further secure the Council’s technology infrastructure • Deliver fit for purpose bandwidth capacity to all Council locations • Implement next phase of Microsoft 265 SharePoint and One Drive • Complete review of devices due to be replaced • Review and explore next generation technologies • Implement the Fit for Future programme of reviews. • Improve employee life cycle and optimise employee development opportunities • Continue to embed key Health & Safety practice • Undertake a strategic review of job profiles across the Council • Progress the plan to mainstream digital transformation across the Council • Maintain and manage the review process for Council & HSCP Core Plans • Manage and oversee the Business Continuity Process for the Council and HSCP • Continue to develop the Council and HSCP response and power resilience arrangements 4.10 Implementation of the Plan will be monitored by the management team with mid-year and year-end progress reported to Corporate Services Committee around November 2025 and May 2026 respectively. 5 People Implications 5.1 There are no direct people implications arising from this report. 6 Financial & Procurement Implications 6.1 There are no direct financial or procurement implications arising from this report. 7 Risk Analysis 7.1 Failure to deliver on the actions assigned to People and Technology may have a direct impact on the delivery of the Council’s Strategic Plan. It is essential that remedial action is taken to ensure strategic delivery plans achieve the commitments detailed. 8 Equalities Impact Assessment 8.1 Screening and impact assessments will be carried out on specific activities as required. 9 Consultation
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9.1 The delivery plans were developed through consultation with officers from the strategic service areas. 10 Strategic Assessment 10.1 The delivery plans set out actions to support the successful delivery of the strategic priorities and objectives of the Council. Chief Officer: Victoria Rogers Service Area: People and Technology Date: 30 April 2025 _____________________________________________________________ Person to Contact: Karen Connelly Performance & Strategy Business Partner karen.Connelly@west-dunbarton.gov.uk Appendices: Appendix 1: People and Technology Delivery Plan 2024/25 - Year-end Progress Appendix 2: People and Technology Delivery Plan 2025/26 Background Papers: People and Technology Delivery Plan 2024/25 - Corporate Services Committee, 22 May 2024 People and Technology Delivery Plan 2024/25 Mid-year Progress - Corporate Services Committee, 6 November 2024 Strategic Planning & Performance Framework 2022/27 Wards Affected: All