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Item 8 Appendix 1 - Joint Inspection of Children and Young People at Risk of Harm in West Dunbartonshire

West Dunbartonshire Council · 18 May 2023
Back to Community Planning West Dunbartonshire Management Board — 18 May 2023 and its agenda

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Report of a joint inspection of services for children and young people at risk of harm in Dundee City1
Interim report on phases 1 and 2
of a joint inspection of services for
children and young people at risk 
of harm in West Dunbartonshire
Prepared by the Care Inspectorate in partnership with Education Scotland, Healthcare
Improvement Scotland and Her Majesty’s Inspectorate of Constabulary in Scotland
24 May 2022

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2  Report of a joint inspection of services for children and young people at risk of harm in West Dunbartonshire
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Contents
Introduction        3
Key Messages  7
Statement 1: Children and young people are safer because risks have
been identified early and responded to effectively        8
Statement 2: Children and young people’s lives improve with high quality
planning and support, ensuring they experience sustained loving and
nurturing relationships to keep them safe from further harm          11
Statement 3: Children and young people and families are meaningfully and
appropriately involved in decisions about their lives and influence service
planning, delivery and improvement          13
Statement 4: Collaborative strategic leadership, planning and operational
management ensure high standards of service delivery             14
Conclusion 16
What happens next 16
Appendix 1: Key terms 17

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Introduction
Our remit
At the request of Scottish Ministers, the Care Inspectorate is leading joint inspections
of services for children and young people at risk of harm.  As a result of the Covid-19
pandemic, the programme of joint inspections of services for children was paused
between March 2020 and June 2021 and recommenced in July 2021. The remit of
these joint inspections is to consider the effectiveness of services for children and
young people up to the age of 18 at risk of harm.  The inspections look at the
differences community planning partnerships are making to the lives of children and
young people at risk of harm and their families.  
Joint inspections aim to provide assurance on the extent to which services, working
together, can demonstrate that: 
1. Children and young people are safer because risks have been identified early
and responded to effectively
2. Children and young people’s lives improve with high quality planning and
support, ensuring they experience sustained loving and nurturing
relationships to keep them safe from further harm
3. Children and young people and families are meaningfully and appropriately
involved in decisions about their lives.  They influence service planning,
delivery and improvement
4. Collaborative strategic leadership, planning and operational management
ensure high standards of service delivery.
The inspections also aim to consider the impact of the Covid-19 pandemic and the
continuation of practice to keep children and young people safe.  
The terms that we use in this report
• When we say children at risk of harm, we mean children up to the age of 18
years who need urgent support due to being at risk of harm from abuse and/or
neglect.  We include in this term children who need urgent support due to
being a significant risk to themselves and/or others or are at significant risk in
the community.
• When we say young people, we mean children aged 13-18 to distinguish
between this age group and younger children.
• When we say parents and carers, we mean those with parental
responsibilities and rights and those who have day to day care of the child,
including kinship carers and foster carers.
• When we say partners, we mean leaders of services who contribute to
community planning.  This includes representatives from West
Dunbartonshire Council, Greater Glasgow and Clyde NHS, Police Scotland
and third sector organisations.

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• When we say staff, we mean any combination of people employed to work
with children, young people and families in West Dunbartonshire.
Appendix 1 contains definitions of some other key terms that we use. 
Our approach
Inspection teams include inspectors from the Care Inspectorate, Healthcare
Improvement Scotland, Her Majesty’s Inspectorate of Constabulary in Scotland and
Education Scotland.  Teams also include young inspection volunteers, who are
young people with direct experience of care or child protection services.  Young
inspection volunteers receive training and support and contribute to joint inspections
using their knowledge and experience to help us evaluate the quality and impact of
partners’ work.  
We take a consistent approach to inspections by using the quality framework for
children and young people in need of care and protection, published in August 2019.
Inspectors collect and review evidence against all 22 quality indicators in the
framework to examine the four inspection statements.
How we conducted this inspection 
Our joint inspection process normally consists of three phases:
• Surveys and record reading
• Analysis of publicly available information, partnership position statement and
evidence
• Engagement with children, young people and families and focus groups with
staff.
The inspection of services for children at risk of harm in the West Dunbartonshire
community planning partnership area took place between October 2021 and March
2022.  Due to constraints presented by the ongoing Covid-19 pandemic, we did not
undertake the engagement phase with West Dunbartonshire that was planned for
February 2022. This meant that we did not meet children, young people and families
or conduct focus groups with staff. 
We recognised the significant challenges for the partnership in managing the
ongoing impact of the pandemic and the resources needed to do so. Moreover, the
need to postpone meetings with children and families in the context of another
Covid-19 wave meant that a much longer time had elapsed since we read children’s
records than would usually be the case.  For some families, an interview would now
be inappropriate.  In this context, all four bodies involved in the inspection agreed a
different approach to the norm was needed.

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The activities the inspection team were able to undertake between October 2021 and
March 2022 to gather the evidence reflected in this report were: 
• We carried out a staff survey and received 536 responses from staff working
in a range of services
• We reviewed 14 survey responses from children and young people and 21
from parents and carers  
• We reviewed practice by reading a sample of records held by services for 60
children and young people at risk of harm  
• We read a position statement prepared by the partnership and we undertook
an analysis of all available evidence and reviewed publicly available
information about the partnership 
• The young inspection volunteers reviewed the partnership’s online resources
and social media 
• We met with the partnership on three occasions throughout the inspection
which included discussions on how to conclude the inspection. 
We judged that from this activity we had sufficient evidence to reach confident
conclusions about key strengths and areas for development.  Given that we did not
meet with children, young people, parents and carers whose records we had read,
we were not able to evaluate quality indicator 2.1 - Impact on children and young
people.

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Total population: 
88,340 people
Proportion of children: 
In 2020 17.5% of the population were under the age 
of 16, slightly above the national average of 16.8%
Key facts
On 30 June 2020, the population 
of West Dunbartonshire was 88,340. 
This is a decrease of 0.7% from 88,930 in 2019.
The proportion of
datazones (40%) in West
Dunbartonshire within the
20% most deprived SIMD
datazones in Scotland is
amongst the highest across
the country. By contrast,
it has one of the lowest
proportions of datazones
(6%) within the 20% least
deprived datazones.
West Dunbartonshire had the second highest
prevalence of domestic violence incidents
recorded by Police Scotland in 2020/21, 
at 168 incidents per 10,000 population,
compared to the national average of 119.
In 2020/21, West
Dunbartonshire
had a rate of 15.1
child protection
investigations 
(per 1,000 of the 
0 – 15yr population),
higher than the
Scottish average 
of 12.8.

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Key Messages 
• The partnership was responding effectively when concerns about children and
young people were first identified
• Children and young people said they had an opportunity to develop a
relationship with a key member of staff
• There are discrepancies between how staff saw their practice and what we
saw in children and young people’s records. 
• Following the initial identification of harm, the quality of key processes was
inconsistent
• From reading records, there was little evidence of children’s views being
solicited or taken into account when decisions were made that affected them 
• There was little follow up analysis of the impact of services to improve
outcomes for children and young people at risk of harm
• To be more impactful, the child protection committee’s oversight and scrutiny
of data and quality assurance activity required development
• Strategic leaders needed to work collaboratively to understand their activity
and its impact on children and young people at risk of harm.

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Statement 1: Children and young people are safer because risks
have been identified early and responded to effectively.   
Key messages 
• The partnership maintained child protection services and tried to reduce the
impact of the Covid-19 pandemic on the operational delivery of services to
children and families
• There was a marked contrast between the confidence expressed by staff in
their abilities and what we saw in records
• When concerns about children were first identified, the partnership
responded promptly 
• There were delays in inter-agency referral discussions taking place and
they had not taken place for a third of the children whose records we read
• Improvement is needed in both the response to follow up concerns and the
effectiveness of reducing risk for children and young people. 
Response during the Covid-19 pandemic 
Despite experiencing high levels of infection as the Covid-19 pandemic progressed,
the West Dunbartonshire partnership were successful in maintaining services to, and
contact with, children at risk of harm and their families.  They continued to deliver
essential child protection services alongside providing families with much needed
practical support.  Weekly contact with children and young people subject to child
protection registration was maintained.  The majority of children and young people
and most parents and carers who responded to our survey felt that they had
sufficient contact with a member of staff during the pandemic. 
Identification of concerns 
When concerns about children were first identified, these were shared with the police
and social work without delay and they responded promptly.  The named person was
informed in every record we read.  Immediate action was taken at this stage to keep
children safe which was enabled by clear initial decision making between partners. 
Staff who completed our survey reported that they felt confident in their knowledge,
skills and their ability to identify, report and assess risks and concerns.  They felt
supported and challenged by their managers to achieve a high standard of practice
and staff from all agencies said they received regular supervision.  However,
although most staff felt confident that local child protection arrangements were
effective and took place in a timely way, this was not for the most part supported by
our record reading findings after the initial concern was identified and reported.

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Effectiveness of response 
An Inter-Agency Referral Discussion (IRD) should be held to ensure all the relevant
information is shared between the key agencies so that decisions and actions are
well informed and coordinated.  No IRD had taken place in just over a third of our
sample of records.  Police and social work were involved in all IRDs, when they
occurred, with health also in attendance at almost all of these.  Education,
additionally, were involved in the majority of IRDs. 
Once the partnership had decided to proceed to an initial multi-agency meeting, the
quality of the response in some cases was evaluated as good or better but the
majority were evaluated as adequate.  There was appropriate representation from
agencies and clear decisions were again made in almost all cases.  Most meetings
took place within timescales and almost all had a written record.  However, we
considered that risks and needs had been partially considered in just under half of
the records we read.  Children and young people who were of an age to have had
their views and experiences considered, had not contributed to the initial multi-
agency meeting.  The contribution of parents and carers was better in most cases. 
Results from the staff survey highlighted that the majority of social work and social
care staff agreed children at risk of harm were living in the right environment to keep
them safe.  However, some staff groups in other agencies disagreed with the
statement.  The majority of respondents agreed or strongly agreed that children and
young people are being supported to recover from their experiences of harm.
Responses from health and police staff do highlight variations with some disagreeing
with the statement.  It would benefit the partnership to use the survey results
themselves to identify gaps and understand these discrepancies.   
The partnership had identified improvements that needed to be made to ensure that
IRDs focused on the immediate needs of the child.  However, these had not yet
impacted on practice and the partnership agreed that improving IRDs is a priority
area of focus. 
The partnership was addressing specific issues of concern for children and families
in the area.  These included children and young people’s mental health, online harm
and domestic abuse.  Domestic abuse was an enduring concern and a significant
factor for families of children whose names were on the child protection register. 
The Violence Against Women and Girls Partnership had supported the introduction
of Multi-Agency Risk Assessment Conferences (MARAC) in 2020 and the No Home
for Domestic Abuse Policy.  This promotes a zero tolerance approach to domestic
abuse within local authority properties.  These were promising steps but it was too
early for the partnership to know about the direct impact on children and young
people.

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Staff competence and confidence
The difference between the quality of practice we saw in records and the responses
from staff to some of the survey questions was a concern for us.  Survey results
showed a workforce who said they were confident of their knowledge, skills and
abilities.  The majority of staff agreed that children were being protected from harm
with some variance in responses from individual agencies.  Most staff told us they
were confident that child protection processes were effective.  However, this was not
supported by all aspects of the record reading findings.  The results we saw for the
quality of assessments, plans and chronologies in particular were in marked contrast
to the perception of staff.  The discrepancy in these two sources of evidence raised
important questions regarding what led to this level of confidence and how managers
were assuring themselves of the standards and quality of practice.   
Almost all staff stated they were receiving supervision or had opportunities to speak
to a line manager in a way that challenged them to achieve a high standard of
practice.  We had limited additional information on how staff were supported to
reflect and improve their skills or received feedback.  As a result, we were less
confident about how staff were being supported to maintain the level of confidence
they conveyed in their responses. 
Almost all staff said they knew what standards of practice were expected of them.
The majority of respondents agreed or strongly agreed that participation in regular
multi-agency training and development opportunities had strengthened their
contribution to joint working.  Most practitioners who completed our survey were
satisfied that training had increased their personal confidence and skills in working
with children at risk of harm.  The ongoing impact of the Covid-19 pandemic had
reduced the partnership’s capacity to provide training and the child protection
committee had a recovery plan in place to address this. 
Performance management and quality assurance 
The partnership was undertaking some quality assurance activity.  However, their
efforts were not being well used to inform any changes in practice.  There was a lack
of clarity about how the learning was informing the partnership about its
performance.  There was limited evidence about how the partnership was using
feedback, data and quality assurance activity consistently to understand the
effectiveness of the work undertaken to keep children and young people safe.  An
overarching framework for quality assurance would provide the partnership with a
structure and agreed approach to better realise the impact of their work.

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During our inspection we saw examples of how data could have been better used to
help the partnership further understand its strengths and areas for development. 
These included the number and age profile of children on the child protection
register; the use of child protection orders; the application of initial child protection
processes and the scale or complexity of presenting risks.   
It was encouraging that the partnership had realised the need to develop its
oversight of quality assurance and had established posts to support the child
protection committee in this activity. 
Statement 2: Children and young people’s lives improve with high
quality planning and support, ensuring they experience sustained
loving and nurturing relationships to keep them safe
from further harm.   
Key messages
• The majority of children, young people, parents or carers who responded to
our survey said they were happy with the level of contact they had with their
worker during the Covid-19 pandemic. 
• Assessments, chronologies and plans had been completed by staff but the
quality of these needed to improve. 
• The majority of children’s plans were being reviewed within timescales,
however, the quality of most reviews was rated as adequate. 
• The partnership highlighted a range of activities intended to support children
and young people at risk of harm.  We could not always see the impact of
these or how they related to an overarching plan for service delivery. 
• There was limited evidence that learning from audit or scrutiny activity was
being used to influence practice development or improvement. 
Staff survey feedback 
Responses to the staff survey indicated that most staff who were supporting children
at risk of harm considered that they were working well together.  They reported that
the Getting it Right for Every Child approach was having a positive impact on the
lives of children at risk of harm.  Most said they felt proud of the contribution they
were making to improve the wellbeing of children at risk of harm and their families. 
Staff survey responses suggested that joint training and access to child protection
training were working well and staff were benefitting from the opportunities.  Social
work staff were less positive.  Most staff felt that learning and training had increased
their skills and confidence.

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Assessing risk and need and planning 
Staff had completed assessments, chronologies and plans that considered needs,
concerns and risks for children in all of the records we sampled.  However, their
quality was not of a sufficiently high standard; the majority of assessments,
chronologies and plans were rated as adequate, and a few were unsatisfactory.
There was limited evidence that chronologies were used to identify patterns of
significant events and experiences.  The majority of plans were reviewed within
timescales, but the quality of reviewing was mostly rated as adequate or below.  This
meant we did not have confidence that the partnership was developing plans to
provide timely interventions to meet needs and reduce risk, maximise safety and
improve wellbeing.  Furthermore, the child’s voice was not always present in the
records we read, with the result that there was limited evidence that their views were
being acted on in the planning process. 
Support for children and young people at risk of harm
Services continued to work together during the Covid-19 pandemic restrictions and
physical and virtual contact was maintained with children and young people during
the lockdown periods.  Practical support, including food and shelter, was also made
available.  Some care leavers were enabled to stay in touch digitally.  Children and
young people, as well as parents and carers, were generally content with the level of
support that they had received. 
The effectiveness of work to reduce risks of abuse or neglect from parents or carers,
or from within the community, was assessed as good in less than half the sample we
read.  In most instances, in the small number of cases where there were risks of the
child harming themselves or others, practice to reduce those risks needed to be
more effective. 
The partnership had introduced an adult services parenting capacity assessment
and a strengths-based approach to supporting parents with alcohol and drug issues.
There was limited evidence of their impact.  Improving the lives of children through
specific parenting interventions was a strategic outcome within the integrated
children’s service plan but aspects of this work were in need of a refresh.  While our
record reading found that most children and young people were impacted by
parental behaviour, we could not see evidence of collaborative working between
children and adult services.   
It was difficult to establish whether mental health outcomes were improving for
children and young people.  Half of the respondents to the staff survey disagreed or
strongly disagreed that mental health outcomes for children and young people were
improving.  Several new initiatives and services had been launched in response to
meeting young people’s mental health and wellbeing needs.  For example, ‘Young
People In Mind’ was promoting the mental health and wellbeing of looked after and
accommodated children and young people.  It would have been helpful to have seen
evaluations or audits of these supports in order to assess their effect, or the longer
term consequences for vulnerable young people.  Steps had been taken across the
Greater Glasgow Health Board Child and Adolescent Mental Health Service

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(CAMHS) which had positively impacted in reducing waiting times in West
Dunbartonshire.   
Quality improvement leading to better outcomes   
While there is good intention and a willingness to encourage new initiatives,
performance measurement and evaluation had not been sufficiently developed to
help the partnership understand where to best concentrate their efforts to support
improved outcomes for children and families.  There was agreement about some key
areas for improvement but there were no corresponding targets and no clear line to
actions intended to achieve objectives. 
Evidence of scrutiny and analysis of data relating to performance measures and
quality assurance was limited, although the partnership was developing a self-
evaluation framework.  It was not always clear how learning from audit activity was
leading to change.  Self-evaluation had shown that performance in meeting key child
protection timescales was inconsistent but improvement targets had yet to be set.
There was little indication that information gathered was being used to improve either
the quality or timeliness of child protection processes.  For example, an increase in
the number of referrals to the Scottish Children’s Reporter Administration (SCRA)
and a decrease in the number resulting in compulsory measures, had not apparently
been explored.  A commitment had been made to the Wave Trust’s campaign to
reduce child abuse by 70% by 2030.  It was unclear though, how the campaign’s
implementation would be measured, or how, in 2030, the council would know if its
commitment had achieved the desired aim. 
Statement 3: Children and young people and families are
meaningfully and appropriately involved in decisions about their
lives and influence service planning, delivery and improvement.   
As we did not undertake the engagement phase of this inspection, we had limited
evidence to address this statement.   
Key Messages
• Children and young people who were of an age to have had their views and
experiences considered, had not contributed to the initial multi-agency
meeting. 
• The majority of children, young people, parents and carers in the sample
had opportunities to develop a relationship with a key member of staff.
• We rated the quality of how well children had been listened to, heard and
included by staff as adequate or below in records.
• There was little evidence to suggest that children and young people are
given opportunities for involvement in development activities, service
planning and review.

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The majority of children and young people in the record reading sample had the
opportunity to develop a relationship with a key member of staff.  Based on the small
sample of children, young people, parents and carers who responded to our survey,
most children and young people agreed that their worker listened to their views and
opinions.  Most also agreed that their worker spent time with them and gave them
the help that they needed all, or most, of the time.  Children and families were mostly
satisfied with the help they were receiving to maintain supportive relationships with
the people they cared about.   
It was unclear how the wishes and expectations of children and young people were
sought, listened to and considered.  The majority of respondents to the staff survey
felt that children and young people participated meaningfully in decisions that
affected their lives and had their views respected.  How children were listened to,
heard and included by professionals was rated as less than good in the majority of
records we read.  We saw very few examples of children and young people’s views
being recorded in meetings which had taken place about them. 
Parents and carers had slightly more opportunities to be involved in discussions and
planning than children or young people.  A majority of staff were confident that
families and all relevant agencies actively contributed to effective plans for children
and young people.  We evaluated how well children, young people and families were
listened to in just over half the records as good or better.  However, all parents and
kinship carers agreed that staff communicated well and helped them to understand
what needed to change to keep children safe. 
The availability of independent advocacy for both parents and carers and children
and young people was inconsistent.  In our survey, less than half of parents and
carers said that they had an opportunity to speak with an independent advocate.
This was in line with our staff survey with fewer than half of staff agreeing that
advocacy was made available. 
Statement 4: Collaborative strategic leadership, planning and
operational management ensure high standards of service delivery. 
Key messages 
• Key plans across the partnership were not well aligned to an overarching
vision for childen’s services
• The approach leaders and managers were taking to monitoring practice
standards and quality assurance was under developed 
• To be more impactful, the child protection committee’s oversight and
scrutiny of data requires development.

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Impact of leaders on staff
Survey results indicated that staff felt well supported and confident in their standards
of practice.  This varied between agencies but indicated that the overall level of
confidence in recognising and reporting signs of abuse was high.  What was less
certain was the extent to which managers and leaders were monitoring and driving
up standards.   
The records we read indicated that staff were working collaboratively when they had
identified and responded to immediate risk.  While this was borne out in record
reading, we did not see any direct ways in which this had been influenced by
leadership.  We saw little evidence of supervision or quality assurance activity in
records or how learning from the child protection committee was used to influence
practice.  Although staff felt that leaders had a clear vision for the delivery and
improvement of services provided to children at risk of harm, a significant percentage
did not experience that as clearly. 
Governance arrangements 
The partnership had appropriate governance arrangements and we saw that
different corporate visions were in place.  While these individually had value, key
plans were not well enough connected to an overall vision.  Furthermore, it was
unclear how plans and leadership of strategy, improvement and change were
communicated to and understood by staff, children, young people and families.  
We did not see opportunities for children and young people to be involved in shaping
the partnership’s visions and values. 
We are not yet confident that collective leadership across the partnership is as
strong and effective as it needs to be.  With significant work ahead to embed the
Promise, implement the National Child Protection Guidelines 2021 and new Joint
Investigative Interview process, this raised some questions about whether the
partnership recognised the collaborative approach required to effectively progress
these priorities. 
The Child Protection Committee 
Although there were appropriate governance structures across organisations, we
were less confident following the activity we completed about how effectively the
public protection chief officers group was overseeing the work of the child protection
committee.  We were not assured the child protection committee was maximising its
oversight of practice or influencing improvement.  Actions were appropriately
assigned to a lead officer to take forward but how the progress of actions was jointly
monitored was not evident from the minutes of subsequent committee meetings.  A
data subgroup of the child protection committee had been convened but consistent
analytical systems were not yet in place to effectively make use of audit and other
data to inform strategic planning, service development and resourcing. 
It was difficult to establish to what extent strategic leaders were working
collaboratively as a partnership and whether accountability for leading and directing
work to keep children safe was representing the full range of relevant partners.

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Conclusion 
While the partnership’s initial response to identifying and reporting concerns was
good, the effectiveness of services in improving children’s lives was unclear.  Our
record reading results raised concern about how children and families are supported
to sustain safe and positive changes in their lives.  We were concerned about the
disparity between staff’s own views about how effective their work is, and our
assessment of performance, from what we read in records. This led us to question
whether managers need to be more realistic in their assessment of performance and
more challenging of themselves and each other. 
We were struck by the number of initiatives and activities that partners were involved
in.  It was clear to us that there was little follow-up or analysis of the impact of
proposed actions, particularly by the child protection committee.  Actions were not
reviewed under a cohesive framework, the use of which could subsequently
influence service improvement and help target resources.  This lack of cohesion was
reflected at a strategic leadership level where we saw little evidence of improvement
in outcomes which leads us to question how much the partnership understands it’s
activity and impact. 
What happens next? 
The Care Inspectorate and scrutiny partners agreed not to undertake a full
engagement week based on reasons outlined in the introduction of this report.  
We decided that the most appropriate course of action would be to support the
partnership to undertake improvements in the areas we have identified.  While we
are more confident the partnership now know where changes need to be made, we
do not think they would be able to take all the actions necessary without external
support and challenge.  The partnership has agreed with this approach and has
recognised the need for improvement. 
We asked the leadership team in West Dunbartonshire to provide an improvement
plan which they have done and it includes areas highlighted in this inspection. The
partnership has established governance arrangements to oversee its improvement
action planning which will be chaired by the chief social work officer.   
Along with scrutiny partners, the Care Inspectorate will lead a series of improvement
sessions to support the partnership with the key areas for development.  During late
May and June 2022, we will facilitate nine sessions with a range of staff to help
focus the direction of improvement activity.  Thereafter we will monitor and evaluate
the partnership’s progress for an agreed period of time and report on the
improvements it has made.

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Appendix 1: Key Terms 
CAMHS (child and adolescent mental health services) are the NHS multi-
disciplinary teams that provide assessment and treatment/interventions in the
context of emotional, developmental, environmental and social factors for children
and young people experiencing mental health problems, as well as training,
consultation, advice and support to professionals working with children, young
people and their families. 
Child protection committees are the locally-based, inter-agency strategic
partnerships responsible for child protection policy and practice across the public,
private and third sectors. Working on behalf of chief officers, their role is to provide
individual and collective leadership and direction for the management of child
protection services in their area. 
A Children’s Service Plan is a strategic plan prepared by local authorities and
relevant health boards. It sets out the provision of children’s services and related
services in a local authority area. 
Getting it Right for Every Child (GIRFEC) is a national policy designed to make
sure that all children and young people get the help that they need when they need
it. 
Independent advocacy refers to a person providing advocacy who is not involved in
providing the services to the individual, or in any decision-making processes
regarding their care. 
An initial multi-agency meeting is the first formal occasion in which the chair and
attendees consider whether child protection registration, vulnerable young person’s
or care and risk management planning is necessary. Examples include initial child
protection planning meetings or case conferences; and initial care and risk
management multi-agency meetings or equivalent. 
An inter-agency referral discussion (IRD) is the start of the formal process of
information sharing, assessment, analysis and decision-making following reported
concern about abuse or neglect of a child or young person up to the age of 18 years,
in relation to familial and non-familial concerns, and of siblings or other children
within the same context. This includes an unborn baby that may be exposed to
current or future risk.

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18  Report of a joint inspection of services for children and young people at risk of harm in West Dunbartonshire 
OFFICIAL
Multi Agency Risk Assessment Conferences (MARAC) MARACs are regular,
local meetings where information about domestic abuse victims at risk of the most
serious levels of harm is shared between representatives from a range of local
agencies to inform a co-ordinated action plan to increase the safety of the victim and
their children. 
Named persons are a core component of the GIRFEC approach, and are a
professional point of contact within universal services, if a child, young person or
their parents need information, advice or help. Local arrangements and the term
used to describe this role or function may vary from area to area. 
The Promise is the main report of Scotland’s independent care review published in
2020. It reflects the views of over 5,500 care experienced children and adults,
families and the paid and unpaid workforce. It described what Scotland must do to
make sure that its most vulnerable children feel loved and have the childhood they
deserve. 
The Scottish Children’s Reporter Administration (SCRA) is a national body which
focuses on children most at risk. Its role is to decide when a child needs to go to a
Children’s Hearing, help children and families to take part in hearings and provide
accommodation for hearings. 
Scrutiny partners represent the scrutiny bodies that take part in joint inspections.
This includes the Care Inspectorate, Education Scotland, Healthcare Improvement
Scotland, and Her Majesty's Inspectorate of Constabulary for Scotland. 
A Significant Case Review (SCR) is carried out where a child has died, or has been
significantly harmed, or where they have been at risk of harm. SCRs aim to find out if
anything could have been done to prevent harm, and what could be done to stop a
similar event happening in the future. This term was in common usage until 2021
when it was replaced by the term ‘learning review’ in the updated national guidance. 
Young Inspection Volunteers are young people (aged 18 - 26) with experience of
care services who are specifically trained to support the Care Inspectorate with our
inspections. They are part of the inspection team.

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©  Care Inspectorate 2022  I   Published by: Communications
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