Democracy Spraffa

Item 7 - Herbert Protocol

West Dunbartonshire Council · 22 May 2025
Back to Community Planning West Dunbartonshire Management Board — 22 May 2025 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

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Page 1

OFFICIAL 
OFFICIAL 
Report by A/Supt Trish Robertson 
Community Planning West Dunbartonshire: 22 May 2025   
Subject: 
1. Purpose 
To raise awareness of the Herbert Protocol, used by Police Scotland to assist in
missing person investigations involving adults living with dementia. 
2. Recommendations 
It is recommended that members of the CPP Management Board note the content of
the presentation and share the information where appropriate. 
3. Background 
The Herbert Protocol was developed by Norfolk Police in 2011 and has been
in use across Scotland for a number of years. It was formally launched on a
national basis in September 2021, although has been in place in West
Dunbartonshire for much longer than this.   
4. Main Issues 
People living with dementia often have a loss of short-term memory, but can recall
memories from decades previously. People living with dementia can be vulnerable
to going missing, and can place themselves at risk. The early stages of a missing
person investigation are critical and the Herbert Protocol allows carers to provide
detailed information to the police should a missing episode occur. This can assist
relatives and carers to recall and share information quickly, at a time that can be
emotionally charged and can assist in tracing and safeguarding the person as swiftly
as possible. 
Police Scotland’s Argyll and West Dunbartonshire Division are keen to increase
awareness of the Herbert Protocol and ensure that as many people living with
dementia as possible have a form completed, and that family members / carers
continually keep this up to date. Posters have been placed in GP surgeries and
hospitals across West Dunbartonshire and members of the CPP Management
Committee are requested to assist in sharing information where possible.
ITEM 7

Page 2

OFFICIAL 
OFFICIAL 
5. People Implications 
N/A 
6. Financial Implications 
N/A 
7. Risk Analysis 
N/A 
8. Equalities Impact Assessment (EIA) 
N/A 
9. Consultation 
N/A 
10. Strategic Assessment 
N/A 
Person to Contact:  A/Supt Trish Robertson -  Patricia.Robertson@scotland.police.uk
PC Martin McKenna – Missing Person Coordinator for Argyll and
West Dunbartonshire Division – martin.mckenna@scotland.police.uk 
Appendices: Herbert Protocol PowerPoint presentation 
Background Papers: None   
Wards Affected: All wards