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Item 08 Appendix 1 - Trauma Informed and Responsive Strategy Document 2025-28

West Dunbartonshire Council · 20 February 2025
Back to Community Planning West Dunbartonshire Management Board — 20 February 2025 and its agenda

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West Dunbartonshire Trauma Informed and Responsive Approach –
Strategy Document 2025-2028 
Policy Number  Owner 
Date Effective  Review Date 
ITEM 8 - APPENDIX 1

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Document Management Details 
Document Management Category Details
Policy Title West Dunbartonshire Trauma-Informed
and Responsive Strategy 2025-28
Writer of Policy ***
Approved By 
Date Approved 
Date Effective 
Review Date 
Version Number Version 1
Rationale for Introduction/driver for Change   Detailed in introduction 
Lead Officer   
Consultation and Approval Process   Trauma Informed and Responsive
Steering Group
Date when the Equalities Impact Assessment was
approved

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Contents 
Executive Summary __________________________________________________________ 4
Introduction________________________________________________________________ 5
 What is Trauma? ______________________________________________________ 5
 What is the Impact of Trauma? __________________________________________ 6
 What can reduce the Impact of Trauma? ___________________________________ 9
 What is Trauma Informed Practice? ______________________________________ 10
 How do we become Trauma Informed and Responsive? ______________________ 12
 Why Should Trauma Informed Practice Matter to Me? _______________________ 13
Vision for West Dunbartonshire _______________________________________________ 15
National Context ___________________________________________________________ 16
Local Context ______________________________________________________________ 18
 A West Dunbartonshire Trauma Informed Approach ________________________ 18
 How Many People Locally Have Experienced Trauma? _______________________ 18
 How will our services become Trauma Informed and Responsive? ______________ 20
Outcome 1 – Staff Support and Wellbeing _______________________________________ 20
Outcome 2 – Trauma-Informed Systems, Policies and Processes _____________________ 21
Outcome 3 – Community Involvement __________________________________________ 22
Outcome 4 – Leadership and Culture ___________________________________________ 24
Governance and Reporting ___________________________________________________ 24
Glossary __________________________________________________________________ 25
Further Reading ____________________________________________________________ 26
Further Support ____________________________________________________________ 27

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References ________________________________________________________________ 28 
Executive Summary
The West Dunbartonshire Trauma-Informed and Responsive Strategy 2025-2028 begins the
journey to embed Trauma-Informed Principles across our services and community. 
Strategy Key Messages:
1. Understanding Trauma and Its Local Impact:
 Trauma results from harmful or life-threatening events and affects physical, mental, and
social health.
 An estimated 13,000 residents experiencing four or more Adverse Childhood
Experiences (ACEs), highlighting the urgency for Trauma-Informed Practice.
2. Vision and Strategic Outcomes:
 Four outcomes guide the strategy: 
o Staff Support and Wellbeing: Equip staff with tools to understand and address
trauma while supporting employees who may have their own experiences.
o Trauma-Informed Systems and Policies: Embed trauma-informed principles to
enhance safety, trust, and inclusivity.
o Community Involvement: Empower our community in co-producing trauma-
informed services.
o Leadership and Culture: Promote organisational culture change through trauma-
informed leadership.
3. The Case for a Trauma-Informed Approach:
 Trauma-informed principles enhance trust, safety, and empowerment, reducing re-
traumatisation and improving service outcomes.
 This approach supports existing priorities in the West Dunbartonshire Strategic Plan
(2023-26) and aligns with national frameworks like the National Trauma Transformation
Programme (NTTP).

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This strategy reflects West Dunbartonshire’s commitment to creating a supportive, safe, and
inclusive environment for residents and employees by aligning local priorities with national
frameworks and evidence-based practices. 
Introduction
 What is Trauma? 
Trauma is a response to a wide range of events that can be harmful or life threatening to an
individual. Trauma can be experienced from one off events, a series of events or long-term
circumstances of an individual. How trauma and traumatic events are experienced will be
unique to everyone, but the impact of trauma is long lasting. 
Some individuals may experience potentially traumatic events in childhood, known as Adverse
Childhood Experiences (ACEs). These events can disrupt development and emotional
regulation. Many people will experience an ACE in childhood and have no prolonged impact.
However, exposure to 4 or more ACEs have been linked to poorer health and wellbeing
outcomes in adulthood1.
The below diagram shows some examples of different traumatic events and some adverse
childhood experiences.
Figure 1: Diagram of Adverse Childhood Experiences and Trauma2 
1 Felitti, V. J., Anda, R. F., Nordenberg, D., Williamson, D. F., Spitz, A. M., Edwards, V., Koss, M. P., & Marks, J. S.
(1998). Relationship of childhood abuse and household dysfunction to many of the leading causes of death in
adults. The Adverse Childhood Experiences (ACE) Study. American journal of preventive medicine, 14(4), 245–258.
https://doi.org/10.1016/s0749-3797(98)00017-8
2 https://www.traumatransformation.scot/app/uploads/2023/10/NESD1770-Caregiver-Venn-Diagram-v2.pdf

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 What is the Impact of Trauma?
The full impact of trauma can vary considerably between individuals.  The impact of trauma will
depend on the event(s), access to services, and life circumstances. However, the impact of
trauma can be long lasting. 
Although the level of impact trauma can cause can vary, it is common for trauma to affect social
wellbeing, physical health and mental health. 
Figure 2: National Trauma Transformation Programme Trauma Tree3 
3 https://www.traumatransformation.scot/app/uploads/2023/09/NESD1770-NTTP_Trauma-Tree.pdf

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Justice Services that support victims and witnesses of crimes also must be aware of the ways
environments, circumstances and systems can be traumatic to individuals. It is also important
to recognise that people who perpetrate crimes will often be victims of crime so the prevalence
rates for those affected by trauma, who are part of justice services - whether victim or
perpetrator, is much higher than the general population. 
Figure 3: National Trauma Transformation Trauma Tree for Victims and Witnesses4: 
4 tree-unhealthy-thmb-230523.jpeg (1290×886) (traumatransformation.scot)

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The links between trauma and health and wellbeing outcomes are complex. Some of the risks
to health, social and emotional wellbeing are to do with risk-taking behaviours, while other
risks come from biology and the impact of stress hormones. 
Experiencing trauma can impact everyone in different ways depending on their own unique
circumstances. However, some common outcomes of different age groups include: 
Age Range Trauma Impact
Pre-Natal Trauma experience linked with maternal anxiety
and low birth weights5 
5 Blackmore, E. R., Putnam, F. W., Pressman, E. K., Rubinow, D. R., Putnam, K. T., Matthieu, M. M., Gilchrist, M. A.,
Jones, I., & O'Connor, T. G. (2016). The Effects of Trauma History and Prenatal Affective Symptoms on Obstetric
Outcomes. Journal of traumatic stress, 29(3), 245–252. https://doi.org/10.1002/jts.22095

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Babies and Infants Experiencing trauma linked with developmental
and cognitive delays before turning 66
Children and Young People Experience high fear response, even in safe
environments7
Adults Increased cancer risk through health behaviours
and chronic stress8
Older Adults Trauma experience and low resilience linked to
higher mortality in older adults9 
 What can reduce the Impact of Trauma? 
Our own personal resilience and our access to protective factors can play a role. 
Protective factors, such as having social support and high self-esteem, can reduce the negative
impact of trauma. We will all have our own level of resilience which will impact how we cope
and adapt with stressful events in our day-to-day lives. Having low resilience and fewer
protective factors can mean we experience traumatic events worse than others. 
However, it is important that our services and organisation embed Trauma Informed Practice to
ensure people can get the support they need, regardless of their own personal circumstances. 
6 Vanderzee, K. L., Sigel, B. A., Pemberton, J. R., & John, S. G. (2018). Treatments for Early Childhood Trauma:
Decision Considerations for Clinicians. Journal of child & adolescent trauma, 12(4), 515–528.
https://doi.org/10.1007/s40653-018-0244-6
7 McLaughlin, K. A., & Lambert, H. K. (2017). Child Trauma Exposure and Psychopathology: Mechanisms of Risk and
Resilience. Current opinion in psychology, 14, 29–34. https://doi.org/10.1016/j.copsyc.2016.10.004
8 Marshall, D. C., Carney, L. M., Hsieh, K., Dickstein, D, R., Downes, M., Chaudhari, A., McVorran, S., Montgomery,
G, H., Schnur, J, B., (2023), Effects of trauma history on cancer-related screening, diagnosis, and treatment, The
Lancet Oncology, 24(11), 426-437, https://doi.org/10.1016/S1470-2045(23)00438-2x
9 Nishimi, K., Bürgin, D., O'Donovan, A., (2023), Psychological resilience to lifetime trauma and risk for
cardiometabolic disease and mortality in older adults: A longitudinal cohort study, Journal of Psychosomatic
Research, 175, https://doi.org/10.1016/j.jpsychores.2023.111539

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Being a Trauma Informed Organisation will ensure that we work in ways that understand the
impact of trauma and work in ways that prevent further harm. 
 What is Trauma Informed Practice?
Trauma Informed Practice is a way of working that is rooted in the understanding of how
exposure to trauma can impact an individual’s functioning and development. This can impact
how they interact with people and services. 
Adopting Trauma Informed Practice into service delivery allows those who have experienced
trauma to experience services that foster safety and positive relationships which can support
recovery. 
Some people who interact with our services may have experienced a traumatic event however
may not realise the impact this has had on them. By adopting a Trauma Informed approach to
our services, we can work in ways that reduce exposure to potential trauma triggers. Trauma
triggers cover a wider range of external factors that can remind an individual of their traumatic
experience.   
Staff can also benefit from Trauma Informed Practice within the workplace. Having a
supportive, understanding and empowering workplace culture can ensure staff feel valued and
respected at work. 
Trauma Informed Practice is working in ways that:
 Realising the prevalence of trauma and adversities on our communities
 Recognising the impact of trauma across the life course 
 Resist re-traumatisation and further harm 
 Realising resilience of individuals 
 Reduce and address inequalities to improve lives 
 Recognises importance relationships

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To make this happen, it is important to apply the principles of Trauma Informed Practice into
the work we do: 
 Safety
 Trust
 Choice
 Collaboration 
 Empowerment

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Another important aspect is cultural considerations. By being considerate of individuals needs
by removing barriers and addressing stereotypes. Some examples of working in ways that
consider culture include: 
 Using and valuing connections to cultures and healing that connecting with culture can
bring
 Using processes that are person-centred 
 Understanding the need for gender responsive services 
Trauma Informed Practice is a journey that involves reviewing how we currently work and
making the necessary changes. 
 How do we become Trauma Informed and Responsive?
Becoming a Trauma Informed and Responsive organisation is a journey that takes time. Some
changes can be made immediately in the way we work to be more Trauma Informed and some
changes will take longer to embed sustainably. 
A Trauma Informed and Responsive organisation involves being proactive in the journey to
embedding Trauma Informed Practice and Principles within the organisation. This means
reviewing systems, processes and policies with a Trauma Lens to ensure sustainable change. 
From the learning that has happened across Scotland, the development of the Trauma
Informed and Responsive Roadmap was created. This highlights the different stages every
service and organisation will go through to adopt and strengthen their Trauma Informed
approach. 
National Trauma Transformation: Roadmap for Creating Trauma Informed and Responsive
Change10 
10 https://www.traumatransformation.scot/app/uploads/2023/11/Roadmap-for-Trauma-Informed-Change-Executive-
Summary.pdf

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Every service will be at different stages of the Trauma Informed journey but collectively the
change will result in a Trauma Informed and Responsive Organisation. 
 Why Should Trauma Informed Practice Matter to Me?
Trauma is everyone’s business. 
As a member of the community, we will regularly access services. As an employee, we will
regularly contact and deliver services.

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We need to ensure that our services are designed with trauma in mind to ensure they are
inviting and offer the correct support at the appropriate time. Services that are designed in
Trauma Informed ways have a wide range of benefits for both the people accessing services
and staff. 
Some examples of the benefits of working in Trauma Informed ways include: 
Age Range Trauma Informed Practice in Action
Pre-Natal Individualised care that focuses on Trust, Safety and
relationships help childbearing people feel
empowered following a traumatic birth.11
Babies and Infants Children accessing Trauma Informed programmes
Early Education Centres showed developmental,
social and emotional improvements compared with
classes not actively Trauma Informed programmes12
Children and Young People Changing the language used in case notes with young
people can help young people to feel safety and trust
between themselves and professionals.13
Adults Using a trauma-informed tool for understanding
patient history can support making plans unique to
the individuals – including knowing potential triggers
and personal distress management preferences. 14 
11 Annabel Tafe, Allison Cummins, Christine Catling, Exploring women’s experiences in a midwifery continuity of
care model following a traumatic birth, Women and Birth, Volume 36, Issue 4,2023, Pages e421-e427, ISSN 1871-
5192, https://doi.org/10.1016/j.wombi.2023.01.006.
1. Tan, P. Z., Aralis, H., Ijadi-Maghsoodi, R., Wang, E., Kataoka, H. S., Miller, K., Sinclair, M., Gorospe, M. C., R.
Delja, R. J., Barrera, W., Lee, J. S., Mogil, C., Milburn, N., Paley, B., (2024), Advancing equitable access to
high quality early childhood education through a trauma- and resilience-informed community schools
approach, Early Childhood Research Quarterly, 69, 111-121, https://doi.org/10.1016/j.ecresq.2024.06.004
13 Firmin, C., Langhoff, K., Eyal-Lubling, R., Maglajlic, A. R., Lefevre, M., (2024), ‘Known to services’ or ‘Known by
professionals’: Relationality at the core of trauma-informed responses to extra-familial harm, Children and Youth
Services Review, 160, https://doi.org/10.1016/j.childyouth.2024.107595
14 Marshall, D., Green, S., Jones, M. B., Starrs, C., Montgomery, H. G., Minassian, K., Wunder, B., Force, J., Schnur,
B. J., Trauma-Informed Radiation Therapy: Implementation and Evaluation of a Sensitive Practice Tool for Female
Patients Undergoing Radiotherapy for Breast Cancer, Journal of the American College of Radiology,19(11),1236-
1243, https://doi.org/10.1016/j.jacr.2022.07.011.

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Older Adults Adopting Trauma Informed Approaches to care can
support autonomy and promote staff and dementia
patient safety15 
We all have a part to play to make West Dunbartonshire a Trauma Informed place to live, work
and thrive. 
Vision for West Dunbartonshire 
Embedding Trauma-Informed and Responsive Practice takes time. We need to work with our
community planning partnership members to ensure sustainable change can happen across
West Dunbartonshire. 
The work to develop a Trauma Informed and Responsive West Dunbartonshire contributes to
the overall vision for the Community Planning West Dunbartonshire Partnership that West
Dunbartonshire is a ‘A great place to live, work and visit'. 
Our vision is to embed Trauma-Informed ways of working in all that we do to ensure our
community and staff are supported to reduce the negative impacts trauma can cause. Ensuring
the Trauma-Informed Principles of Safety, Trust, Choice, Collaboration are understood and
embedded in our services is key. 
Four local outcomes have been created based on best practice and learning from other areas to
support embedding Trauma Informed and Responsive Changes in a systematic way. 
15 Couzner, L., Spence, N., Fausto, K., Huo, Y., Vale, L., Elkins, S., Saltis, J., Cations, M., (2022), Delivering Trauma-
Informed Care in a Hospital Ward for Older Adults With Dementia: An Illustrative Case Series, Frontiers in
Rehabilitation Sciences, 3, DOI=10.3389/fresc.2022.934099

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National Context
Developing a Trauma Informed Workforce across Scotland is a shared vision of the Scottish
Government and the Convention of Scottish Local Authorities (COSLA). 
Adopting Trauma Informed approaches strengthens already existing priorities. Trauma
Informed Practice and Principles have been embedded and supports agendas in multiple
National Strategies, Priorities, Guidance and Policy.

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National Trauma Transformation Programme Vision and links to other policy agendas16: 
Working in Trauma Informed ways is becoming the standard. Some areas we support must
report their progress in working in Trauma-Informed ways, such as: 
- Medication Assisted Treatment (MAT) Standard 10 
- Scottish Social Services  Council (SSSC) Codes of Practice 
To support the delivery of Trauma Informed and Responsive Practice nationally, the
Improvement Service, COSLA, Resilience Learning Partnership (RLP) and NHS Education for
Scotland (NES) have worked together to develop National Trauma Transformation Programme
(NTTP). This work started in 2017 with the creation of the Knowledge and Skills Framework and
the development of the National Trauma Training Programme in 2018. The NTTP was created
to highlight the need for a whole systems approach to a Trauma Informed culture and changes
to policies and practice which are of a transformational nature. 
16 Improvement Service, Improving outcomes for people and communities affected by poverty, inequality, trauma
and adversity: joining the dots across key policy agendas: joining-dots-across-policy-agendas.pdf

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Local Context
 A West Dunbartonshire Trauma Informed Approach
The trauma agenda is crossing-cutting both nationally and locally. The work to because Trauma-
Informed supports existing priorities around staff support, involving communities and building
resilience of our communities and services. 
Some examples of local strategies that include commitment to or will be supported by applying
a Trauma-Informed Approach include. 
 West Dunbartonshire Local Outcome Improvement Plan 2022-27
 West Dunbartonshire Council Strategic Plan 2022-27
 West Dunbartonshire Health and Social Care Partnership Strategic Plan 2023-26
Improving Lives Together
 Housing and Employability Delivery Plan 24-25
 Education Delivery Plan 24-25
 Citizens, Culture and Facilities Delivery Plan 24-25
 People and Technology Delivery Plan 24-25
 Regulatory and Regeneration Delivery Plan 24-25
 Resources Delivery Plan 24-25 
 How Many People Locally Have Experienced Trauma? 
In Scotland, we do not regularly screen for trauma experiences when accessing services. Some
experts have suggested this can lead to stigmatisation and create discomfort for those being
asked about their experiences. 
However, we can estimate the levels of trauma experienced locally using various research and
published reports.

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When a child is victim of physical, emotional and or sexual abuse, or grows up in a household
where abuse takes place, that is recognised as an Adverse Childhood Experience (ACE). The
2019 Scottish Health Survey reports that 1in 7 adults have experienced 4 or more ACEs. 47% of
adults reported verbal abuse and 28% reporting physical abuse. 10% of women and 4% of men
had reported sexual abuse in childhood. 
If we applied these figures to West Dunbartonshire, we could estimate: 
Adversity Experienced Number of People
4+ ACEs 13,284
Verbal Abuse 42,509
Sexual Abuse 4,605 (Women)
1,700 (Men) 
It is important to highlight that there are links between ACEs and Violence Against Women and
Girls (VAWG). For example, Domestic Abuse, which is a form of VAWG, was reported as an ACE
by 24% of adults. Gender inequality is the cause and consequence of VAWG, and this needs to
be understood within context of the different expectations and gender roles for men and
women in society. Women and girls are disproportionately affected by VAWG, and they
experience it because they are women and girls. Recorded Crimes in Scotland (2023-24) data
shows 94% of the victims of Domestic abuse incidents where female, and evidence suggests
that Childhood Sexual Abuse (CSA) has a higher prevalence in girls. This is also what was found
in the 2019 Scottish Health Survey – 10% of women and 4% of men had experienced sexual
abuse in childhood. 
The West Dunbartonshire GGC Health and Wellbeing Survey reports 1 in 6 residents felt
isolated from friends and family. Around 33% of respondents had experienced some form of
discrimination a few times in the last year. This shows a large section of our population may
have limited social support.

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 How will our services become Trauma Informed and Responsive?
West Dunbartonshire Council and West Dunbartonshire HSCP are committed to becoming
Trauma Informed and Responsive organisations. This involves embarking on our own journey to
embedding Trauma Informed Practice in a meaningful way. 
As part of this, we have set a clear vision for West Dunbartonshire and outcomes that we aim to
achieve over the course of this strategy. 
Outcome 1 – Staff Support and Wellbeing
Staff are supported and empowered to understand the impact of trauma. 
Staff feeling able to work in Trauma Informed and Responsive ways is key to embedding this
work. Staff within our organisation may have their own trauma and our organisation and
policies should be designed to support them. Additionally, in our supporting roles, we may
experience discloses of traumatic events which can cause vicarious trauma. Being able to
acknowledge and respond in ways that are Trauma-Informed is important. 
A Trauma-Informed organisation will recognise the importance of supporting staff to stay
within their personal Window of Tolerance. We all work best within our Optimal Zone and
experiencing trauma in our personal or work lives can shrink this zone and lead to increased
chance of burnout or feeling overwhelmed.

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We know... We Aim To...
Staff need training opportunities on
Trauma Informed Practice
Encourage uptake of nationally available
resources
Reviewing Induction Training for new employees
Staff wellbeing is important to the success
of the programme
Explore current access to staff support and
identify gaps
Update relevant policies and procedures relating
to staff wellbeing
Create a culture that staff feel valued and
supported 
Outcome 2 – Trauma-Informed Systems, Policies and Processes
To become a Trauma Informed and Responsive organisation, it is important that our systems
and processes reflect this aim. Without this, it can be difficult to ensure long-term and
sustainable changes.

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Areas of our organisation will already be working in Trauma-Informed ways and can be
celebrated. Other areas may be able to make small changes that have a big impact. By
acknowledging the need for systems to be updated in line with Trauma-Informed Practice, we
can ensure a mechanism to allow for continuous improvement by actively looking for best
practice and learning from others. 
By creating and promoting Trauma-Informed Systems, Policies and Processes, this ensures work
is sustainable and will provide long-term changes. 
We know... We Aim To...
Embedding Trauma-Informed Principles in
the way we work supports sustainability 
Sharing good practice from learning across our
own systems and external examples.
Encourage Senior Leaders to apply the Trauma
Self-Assessment tool to their services and wider
organisation
Policies and processes should be created
and updated with a Trauma Lens  
Encourage the use of the Trauma Lens tool for
policy updates and developments
Workshops developed to support those using
the Trauma Lens tool 
Outcome 3 – Community Involvement
Our West Dunbartonshire community will include those who have lived experience of trauma.
As part of the programme, it is important to embed their views throughout our work and make
sure we have a strong voice of those with Lived Experience. 
The West Dunbartonshire Community Empowerment Strategy and Action Plan and the HSCP
Engagement and Participation Strategy underpin our approach to involving the community in a
meaningful way.   
Community refers to a group of people that share common characteristics with each other,
such as:

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 Groups of people who all live in the same geographical area
(i.e. West Dunbartonshire covers Clydebank, Dumbarton, and
Alexandria) 
 Groups of people who share a common identity characteristic
(i.e. identify as disabled, LGBTQ+, etc.) 
 Groups of people who are brought together by a shared
passion (i.e. climate activists, unions, etc.) 
Intersectionality recognises that people can belong to multiple groups which can add to the
possibility of being discriminated against17. 
Our approaches to engagement with communities should be Trauma-Informed by embedding
the Trauma-Informed Principles in all the activities we undertake. 
We know... We Aim To...
Our West Dunbartonshire community
includes those with Lived Experience, and it
is important to include those with Lived
Experience in a meaningful way
Strengthen relationships with 3rd Sector
advocacy groups and promote the messaging of
the NTTP
Embed a Trauma-Informed Approach when
doing engagement work 
Feedback loops are important  Strengthen feedback loops with a Trauma-
Informed Approach 
17 Hankivsky, O., (2014) ‘Intersectionality 101’. Institute for Intersectionality Research and Policy. 7, 1-36

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Outcome 4 – Leadership and Culture
To ensure the long-term commitment needed to embed Trauma Informed changes, leadership
buy-in is vital. Work should be undertaken to ensure leaders are confident and have the tools
they need to lead on implementing Trauma Informed Practice into their services. 
A Trauma-Informed leader embodies the Trauma-Informed Principles of Safety, Trust, Choice,
Collaboration and Empowerment. A Trauma-Informed and Responsive organisation will
embrace cultural changes that embed these principles, so this way of working becomes the
expectation for how we work. 
We know... We Aim To...
Leaders need a deep understanding of
Trauma and the impact on services 
Encourage leaders to attend Skilled Trauma
Informed Leaders Training (STILT)
Promote visible Trauma Informed Leadership 
Leadership buy-in is important for
sustainable change
Hold Trauma Informed Leaders Events to
increase buy-in 
Governance and Reporting
The West Dunbartonshire Trauma Informed and Responsive Steering Group was established to
support the development of this Strategy Document. Individual workstreams will continue to
feed into this reporting mechanism. 
Reports will be shared with the West Dunbartonshire Community Planning Management Board
yearly to detail key work towards the outcomes.

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Glossary 
Adverse Childhood Experiences (ACEs) – Several events that happen in childhood that can be
traumatic. Experiencing 4 or more ACEs are linked to higher risks of poorer health and
wellbeing outcomes at adulthood. 
Adversity - A range of difficult or unpleasant situations.
Community - A group of people who live in the same area or share the same characteristic.
Community Planning – A goal of public bodies working with the local community to develop
services that make a positive difference in local lives. 
Community Planning Partnership – The name for the group of public services and community
representatives that participate in the development of service planning. 
Governance – The way we report progress and updates to promote accountability.
Health and Social Care Partnership – An integrated organisation formed from local NHS health
boards and Local Authorities to provide efficiencies and quality services.

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Lived Experience – Direct experience of a situation that can provide additional knowledge or
understanding that cannot be achieved through formal learning alone. 
Trauma - An event or series of events that are perceived as harmful. 
Physiological – Functions and processes of the body. 
Protective Factors – Something about a person, community or physical environment that can
help to protect from, minimise or mitigate negative outcomes associated with trauma.
Trauma Informed - An understanding anyone can experience trauma, being aware of the
impact of trauma and preventing further harm.   
Trauma Informed Practice – A way of working that embeds Trauma Informed Principles in a
meaningful way. 
Trauma Responsive – Promotes a proactive approach to embedding Trauma Informed Practice
within organisational systems, processes and policies. 
Resilience - The ability to recover from difficult circumstances or events.
Re-Traumatisation - The reaction to an exposure to something that reminds a person of a
previous Traumatic experience. 
Vicarious Trauma – A type of trauma experienced after hearing about someone else’s first-
hand experience. 
3rd Sector - An umbrella term for organisations that are not public or private sector. Often non-
profit, charities, community groups and social enterprises will come under the 3rd Sector
heading.   
Further Reading 
Below is a list of resources that are available freely and are useful to learn more on this topic
and the wider National programme.
 National Trauma Transformation Programme (NTTP): 
o Knowledge & Skills Framework

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o Training Plan
o Roadmap for Creating Trauma-Informed and Responsive Change: Executive
Summary
o Embedding Trauma-Informed and Responsive Organisations, Systems and
Workforce National Learning Report 2024
o A Roadmap for Creating Trauma-Informed and Responsive Change Part 2: Self-
Assessment 
o Roadmap for Creating Trauma-Informed and Responsive Change Appendix A:
How we design and deliver services trauma-informed lens and walkthrough tool
 Scottish Government: Trauma-Informed Practice: Toolkit
 Beacon House: The Window of Tolerance 
Further Support 
Trauma can impact anyone. If you require more support or want services to signpost to, below
include some services that are available to people living and working in West Dunbartonshire. 
- Adult Protection Process: Adult Support and Protection - West Dunbartonshire HSCP
(wdhscp.org.uk) 
- Childhood abuse survivors: Childhood abuse: survivor support in West Dunbartonshire -
mygov.scot
- Child protection Process: Child Protection - West Dunbartonshire HSCP (wdhscp.org.uk)
- Togetherall (All WD residents 16+): Togetherall
- VAWG Info (includes support for men): Violence Against Women and Girls - West
Dunbartonshire HSCP (wdhscp.org.uk) 
- WD Advice Services: Advice for young people | West Dunbartonshire Council (west-
dunbarton.gov.uk)
- WD Crisis Services: Crisis Services | West Dunbartonshire Council (west-
dunbarton.gov.uk)
- WD Self-Directed Support Info: Self Directed Support - West Dunbartonshire HSCP
(wdhscp.org.uk)
- WD Education Focused Mental Health Support: Schools - health and well-being | West
Dunbartonshire Council (west-dunbarton.gov.uk)
- WDWellbeing Info: Homepage | WD Wellbeing

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References
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