Democracy Spraffa

Item 5 - Appendix 3

West Dunbartonshire Council · 8 June 2023
Back to Audit Committee — 8 June 2023 and its agenda

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Page 1

Key Performance Indicators – 2022/23
Measure Description Actual Target
1. Draft Report Percentage of draft reports issued
within 3 weeks of completion of
fieldwork.
92% 80%
2. Final Report Percentage of final reports issued
within 2 weeks of draft report.    
54%(1) 100%
3. Audit Plan Delivery Percentage of audits completed
versus planned.
80% 85%
4. Audit Budget Percentage of audits completed
within budgeted days.
77% 80%
5. Audit Recommendations Percentage of audit
recommendations agreed.
100% 90%
6. Action Plan Follow Up Percentage of action plans
followed up – Internal and External
Audit.
100% 100%
7. Customer Feedback Percentage of respondents who
rated the overall quality of internal
audit as satisfactory or above.
100% 100%
8. NFI recommended
matches
Percentage of National Fraud
Initiative recommended matches
investigated within timescales.
100% 100%
9. DWP liaison Percentage of cases referred to/
actioned for DWP within DWP
timescales. 
100% 100%
10. Staff compliance with
CPD
Number of training hours
undertaken to support CPD
100 100
11. Management
engagement
Number of meetings with CMT and
senior management as appropriate
3 per
quarter
1 per
quarter
(1) Delays were experienced in finalising some audit reports due to officer capacity in
some services.
APPENDIX 3