Item 8 - Appendix 3
West Dunbartonshire Council · 15 June 2022
Back to Audit Committee — 15 June 2022 and its agenda
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Appendix 3 Key Performance Indicators – 2021/22 Measure Description Actual Target 1. Draft Report Percentage of draft reports issued within 3 weeks of completion of fieldwork. 100% 80% 2. Final Report Percentage of final reports issued within 2 weeks of draft report. 91% 100% 3. Audit Plan Delivery Percentage of audits completed versus planned. 75% 85% 4. Audit Budget Percentage of audits completed within budgeted days. 67% 80% 5. Audit Recommendations Percentage of audit recommendations agreed. 96% 90% 6. Action Plan Follow Up Percentage of action plans followed up – Internal and External Audit. 100% 100% 7. Customer Feedback Percentage of respondents who rated the overall quality of internal audit as satisfactory or above. 100% 100% 8. NFI recommended matches Percentage of National Fraud Initiative recommended matches investigated within timescales. 100% 100% 9. NFI other matches Percentage of National Fraud Initiative other matches investigated within timescales. 100% 90% 10. DWP liaison Percentage of cases referred to/ actioned for DWP within DWP timescales. 100% 100% 11. Staff compliance with CPD Number of training hours undertaken to support CPD 100 100 12. Management engagement Number of meetings with CMT and senior management as appropriate 3 per quarter 1 per quarter