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Item 11 Appendix 2 - Accounts Commission Report - Audit of Glasgow City Council Senior Officer Exit Packages

West Dunbartonshire Council · 10 December 2025
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Page 1

The 2023/24 audit
of Glasgow City
Council
Senior officer exit packages 
Prepared by the Controller of Audit
September 2025
Item 11
Appendix 2

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The 2023/24 audit of Glasgow City Council | 2 
Contents 
Commission findings 3
Introduction 6
How decisions were made 10
The council’s response 16 
Accessibility
You can find out more and read this report using assistive technology on
our website www.audit.scot/accessibility.

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Commission findings | 3 
Commission findings 
The Accounts Commission accepts the Controller of Audit’s report on a
matter arising from the 2023/24 audit of Glasgow City Council in relation to
the scrutiny, governance and transparency of decision-making of exit
packages of senior officers. The Commission welcomes that the Controller
used her powers to bring this issue to its attention, and notes she was able
to draw on the independent investigation of the issue undertaken by
Brodies LLP (on behalf of the council), as well as the annual audit report.
The Brodies LLP report was itself supported by the report of a King's
Counsel (KC), whom Brodies had instructed to review and provide an
opinion on its investigation.
Following consideration of the Controller’s report (presented at page 6) at
its meeting on 14 August, the Commission has made the findings
presented below.
1 The Commission welcomes the actions of the new chief executive of Glasgow
City Council in commissioning an internal review and an independent
investigation of these issues following discussions with appointed auditors,
and for reporting the findings of the investigation publicly. We note that the
2023/24 annual audit report shows the council has accepted many of the
recommendations and look forward to seeing the auditors’ review of progress
in the 2024/25 annual audit. We expect the council to have strong evidence of
good governance, scrutiny, and value for money and to present clear
business cases for future restructuring.
2 Given that councils are required (under the under Section 4 of the Local
Government and Housing Act 1989), to have a ‘head of paid service’, and
that this is ordinarily the post of chief executive, we find it hard to understand
how this post was part of a senior management restructuring package,
developed in February 2021 (and presented in the ‘Restructure Report’),
aimed at cost savings and efficiency. Within the final Restructure Report, an
Executive Director post, deleted in January 2021, was linked to the early
retirement of the chief executive, and subsequently included as part of
payback period calculations. As the Brodies report states, the savings

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Commission findings | 4 
associated with the deleted post had already been achieved. Based on the
information considered, it is our view that the rationale for the former chief
executive’s retirement contributing to efficiencies was, at best, unclear. 
3 We consider that the restructuring package was dealt with in a manner
inconsistent with the Key Principles of Public Life in Scotland, in particular
selflessness, integrity and objectivity. The Restructure Report appears to
have been approved by some individuals who then benefitted from its
proposals. This exhibits a failure to address and document potential conflicts
of interest (that should have been obvious to such senior and experienced
officers) and displays a lack of judgement in relation to how their actions
adhered to the principles. The council should take action to ensure that all
officers and members are not only familiar with the principles but that the
organisational culture respects and supports them fully. The council must also
ensure that independent scrutiny is applied to issues and decisions where
there are potential conflicts of interest.
4 Given the seniority of the officers associated with these exit packages, our
clear view is that a full report should have been presented to the relevant
committee for approval. Within the Scheme of Delegation used during this
period, consideration of whether to involve elected members was a
‘judgement call’ by officers based on whether an issue could be considered
politically controversial. Given the significance of the post of chief executive,
linking it to efficiency savings should have been subject to independent
scrutiny. Had elected members been involved at key stages, their scrutiny
could have mitigated some of the justified criticisms around perceived
conflicts of interest.
5 As councils continue to face financial challenges, service redesign and
restructuring will be a necessary part of responding, so transparency around
decision-making is essential. The decisions of elected members and officers
should uphold the nine Key Principles of Public Life in Scotland –
selflessness, integrity, objectivity, accountability, openness, honesty,
leadership, public services, respect. Where decisions around restructuring
and exit packages are being taken, councils must ensure there is clear
evidence of effective governance, independent scrutiny, and robust and
transparent record keeping.

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Commission findings | 5 
6 It is alarming to see reports which need to consider the lawfulness of actions
within councils, and such circumstances do little to reassure taxpayers about
how public money is being used. Given the serious issues highlighted in the
Controller’s report, the Commission considered carefully the most appropriate
way to use the powers available to it, including holding a hearing, making
recommendations to Scottish ministers or censuring in light of the concerning
issues presented. In reaching our findings, we have considered the legal
advice provided to Glasgow City Council and the action already taken. On
this occasion, we have decided to take proactive steps to ensure that all local
government bodies recognise the important lessons presented here, including
writing to all council chief executives and leaders to highlight the importance
of good governance and transparency in decision-making.

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Introduction | 6 
Introduction 
1.  The Code of Audit Practice requires auditors to produce an Annual Audit
Report (AAR) summarising the significant matters arising from their audit
work. For local authorities, auditors address the AAR to elected members
and the Controller of Audit.
2.  I have received the Annual Audit Report and the audited annual
accounts for Glasgow City Council (the council) for 2023/24. The
appointed local auditor (Stephen Reid of Ernst & Young LLP (EY)) has
issued a qualified audit opinion in relation to the council’s financial
statements for the council and its group in respect of two City Building
group entries for a second year. This reflected the impact of delays from
previous years’ auditing of the accounts for these arm’s-length external
organisations following a series of whistleblowing allegations in 2022. 
3.  The auditor also identified several risks, including the need for a robust
medium- to longer-term financial strategy to reflect potential financial
scenarios and support financial sustainability, as well as the need to agree
a revised date for implementation of the new pay and grading structure.
A total of 30 recommendations remain open, including 19 Grade 1(high
risk) recommendations. I will monitor the council’s progress with
addressing these issues through the audit team. I intend to bring a Best
Value report to the Commission in August 2026 and will keep this under
review with the appointed auditor including consideration of the pace of
progress in implementing improvements.
4.  The auditor also raised significant matters in the AAR in relation to the
scrutiny, governance and transparency of decision-making in respect of
the exit of five senior officers over the course of a three-year period
between 2021 and 2024. I have decided to use the reporting powers
available to me under s102 (1) of the Local Government (Scotland) Act
1973 to bring these matters to the Accounts Commission’s attention.
5.  My report relies on a number of publicly available documents. Auditors
have not undertaken primary evidence gathering such as interviews with
current or former officials of Glasgow City Council. The report draws
heavily on the independent review ‘Investigation into exit packages of
former senior officials at Glasgow City Council’ undertaken by Brodies LLP,
particularly for the ‘Background’ and ‘How decisions were made’ sections
of the report. The independent review report is publicly available from
Glasgow City Council. It was produced for the purposes of the council, and
I appreciate the agreement of both the council and Brodies to use the
content. I note that the parties who exited the council as part of the
restructure of the Chief Executive’s Department were not interviewed, and

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Introduction | 7 
not all had the opportunity to give evidence to the investigation carried out
by Brodies. My report also draws on the work reported by the appointed
auditor in the Annual Audit Report 2023/24.
Background
6.  In early 2021, a proposal was drafted setting out a restructure of the
council’s Chief Executive’s Department, which included setting out the
financial arrangements relating to the exit of five senior officers. The
officers were:
• the former solicitor to the council and director of governance
• the former principal advisor to the chief executive
• the former head of human resources
• the former head of legal and administration and latterly director of
legal and administration
• the former chief executive. 
7.   The departures took place between April 2021 and May 2024. The total
cost of the exit packages was £1.035 million with £0.268 million relating to
redundancy payments and £0.77 million relating to strain on pension
fund costs. The estimated ongoing savings in the proposal were £0.65
million per annum. 
Strain on pension fund costs are the additional cost incurred by a
pension fund when a member retires early or receives benefits without
actuarial reductions, often due to factors like redundancy or employer-
approved early retirement. These costs arise because the fund needs to
pay out benefits sooner or with less reduction than initially anticipated,
requiring additional funding to cover the shortfall.
8.  The leader of the council and city treasurer raised concerns after
publication of the unaudited financial statements, which included details of
the pension costs and payments in relation to loss of office, were
published. The new chief executive launched an internal review into these
matters which led to the commissioning of an independent review,
including legal advice. 
9.  In March and April 2025, the outcome of the independent review was
reported to three of the council’s committees for consideration.
Subsequently, proposed changes to strengthen its governance
arrangements in relation to workforce and service reform, were considered
and agreed at a meeting of the council on 15 May 2025. A timeline of
these events is set out in Exhibit 1. It is important to note that the Brodies
independent investigation states that ‘we did not find any evidence

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Introduction | 8 
allowing us to conclude that any recipient of any severance/retirement
package, or any other officer, acted improperly’.
Exhibit 1 
Timeline of key events
2021 to 2024 
January/February
2021
As part of planning for the restructuring of the council’s Chief Executive’s
Department, a business case was developed which set out the
proposed financial arrangements for the exit of five senior officers within
the department. 
April 2021 The former solicitor to the council and director of governance left the
council. She received a sum of £95,000 voluntary separation payment. 
July 2021 The former principal advisor to the chief executive left, receiving early
unreduced access to her pension and redundancy, totalling benefits of
just under £192,000. 
January 2023 The former head of human resources left, receiving early unreduced
access to his pension and redundancy, totalling benefits of just under
£148,000. 
September 2023 The former head of legal and administration (latterly the director) left,
receiving early unreduced access to her pension and redundancy
totalling benefits of £283,000.
May 2024 The former chief executive left, receiving early unreduced access to her
pension at a cost of £317,000 to the council. 
July 2024 The council published its unaudited financial statements, including the
remuneration report, disclosing costs associated with the early
retirement of the former chief executive and former director of legal and
administration. 
August 2024 The accounts and financial statements were reported to the council’s
Finance and Audit Scrutiny Committee. 
September 2024 An internal review was commissioned by the new chief executive to be
performed by the council’s monitoring officer and head of audit and
inspection.
October 2024 The appointed auditor was notified about the internal review and about
the restructure report. 
December 2024 The council instructed Brodies LLP to investigate and prepare an
independent report on these matters.

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Introduction | 9 
Timeline of key events
2025 
February 2025 Brodies LLP provided the report of its investigation. This included the
report of a King’s Counsel (KC), Brodies had instructed to review and
provide an opinion on its investigation. 
March 2025 The council’s Finance and Audit Scrutiny Committee considered in
public, a report by the chief executive on the findings of the independent
investigation by Brodies of senior officer exit payments. This included
provision of the full Brodies report and KC opinion. 
April 2025 The council’s Wellbeing, Equalities, Communities, Culture and
Engagement Policy Committee considered a report setting out the
findings and recommendations of the independent review of the
arrangements for the chief officer departures.
April 2025 A special meeting of the council’s Finance and Audit Scrutiny Committee
was held to consider the annual accounts and annual audit report,
including the external auditor’s comments on the exit payments. 
May 2025 The council’s City Administration Committee considered a paper on the
review of arrangements for chief officer departures and proposed
changes.
May 2025 The former chief executive reached an agreement with Strathclyde
Pension Fund which, with the approval of the council, resulted in
repayment to the council of the strain on the fund cost associated with
her early retirement.
May 2025 Glasgow City Council agreed proposed changes to the terms of
reference of committees and the scheme of delegated functions, in
response to the independent review. 
Source: Audit Scotland

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How decisions were made | 10 
How decisions were made
The approach taken to the restructuring of the senior management of
the Chief Executive’s Department 
The role of the Chief Executive’s Department
10.  The Chief Executive’s Department in a council is the strategic planning
and management centre of the organisation. It provides the corporate
lead, advice and support to its other departments and functions. It also
provides the lead for governance and support to councillors with their
policy-setting, decision-making and scrutiny role.
11.  In Glasgow City Council, the main services of the Chief Executive’s
Department include for example: Policy, Corporate governance and
communication; Legal and administration; Human resources; Corporate
procurement; Digital services; Customer care; Financial inclusion and
Economic development.
Restructuring requires good governance 
12.  Whether as part of improvement and/or savings programmes, councils
need to undertake organisational and staff restructuring from time to time.
It allows the organisation to realign its resources to respond to change or
to new priorities and find ways to work more efficiently. This can include
redeployment or reductions of senior officers through early retirement or
redundancy packages. 
13.  It is important that decisions made about restructuring, including exit
packages for senior staff, are undertaken in the most transparent manner
with clear governance arrangements that reflect the principles of public life
in Scotland (Exhibit 2). In addition to demonstrating high standards of
governance, councils also need to demonstrate that decisions about
restructuring and exit packages are value for money for the public purse.

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How decisions were made | 11 
Exhibit 2 
Principles of public life 
There are expectations on how elected members and officers of public bodies,
including councils, conduct themselves and the work they undertake. In 1995, the
Committee on Standards in Public Life (the Nolan Committee) identified seven
principles of conduct underpinning public life. In Scotland these principles were
expanded to include a further two into the Nine Principles of Public Life in Scotland   
1. Selflessness 
Acting solely in the 
public interest.
2. Integrity
Avoiding obligations that
might influence official duties.
3. Objectivity 
Making decisions impartially
and on merit.   
4. Accountability 
Being answerable to the
public and open to scrutiny.
5. Openness 
Acting transparently and
justifying decisions.
6. Honesty 
Being truthful and declaring
conflicts of interest.   
7. Leadership 
Promoting and upholding
these principles through
example.
8. Public service 
Acting in the interests of the
public body and fulfilling its
core tasks.
9. Respect 
Treating colleagues and staff
with courtesy and valuing 
their roles. 
Source: Scottish Government/Audit Scotland
How decisions were made
The process for approving the business case for restructuring
the senior management of the Chief Executive’s Department is
not formally documented
14.  The independent investigation by Brodies LLP sets out that following a
discussion in January 2021, the head of human resources sent the former
chief executive a business case in February 2021, entitled Proposed
Senior Management Restructure Report. This report set out the proposed
financial arrangements relating to the exit of five senior officers within the
Chief Executive’s Department. The report proposed that:

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How decisions were made | 12 
• the post of solicitor to the council and director of
governance (Grade 13) be made redundant, with its functions
merged into other senior roles. A new role of solicitor to the council
and monitoring officer (Grade 12) would be created
• the post of solicitor to the council and monitoring officer be subject
to a ‘bump redundancy’, and a legal manager post (Grade 10)
deleted
• the post of principal adviser to the chief executive (Grade 11) be
made redundant, with its functions merged into a new head of
performance and governance role
• the post of head of human resources (Grade 11) be subject to
a bump redundancy, and a strategic HR manager post (Grade 11)
deleted
• the chief executive (Grade 15) take early retirement in or around
late 2022 on grounds of efficiency, with an estimated cost
of £349,095.
Bump redundancy (or transferred redundancy) generally refers to an
employee at risk of redundancy being moved into another role within the
organisation. The person currently in that role is then made redundant
instead. 
15.  In February 2021, the former executive director of finance sent an
email to the chief executive stating: ‘I can confirm that each individual case
and the overall project are consistent with council policy and the business
case is comfortably within target parameters. I am therefore fully
supportive of the proposals as outlined in the paper.’ There is no explicit
evidence of the chief executive, the director of governance and solicitor to
the council approving the restructure report, as required at that time by the
scheme of delegated functions. The independent review concludes that it
is implicit in the collective correspondence about the report. There does
not appear to be a clear document trail recording definitively the decision-
making in relation to approval of the restructure report. 
Approval of the exit and the terms for four of the five officers
were in line with policy
16.  The independent review concluded that approval requirements were
met for the exit terms of the solicitor to the council, the principal advisor to
the chief executive, head of/director of legal and administration and head
of human resources. 
17.  The exit terms offered to four of the former officers were in line with
the council’s policies in terms of redundancy payments, pension strain
costs and payback periods.

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How decisions were made | 13 
18.  The independent review concludes that ‘it is not clear whether [the
solicitor to the council’s] departure can be said to fall within the scope of
the council’s policies on redundancy and early retirement’ as it was not
formally a redundancy. She received a severance payment of £95,000 as
an agreed sum to be paid on her resignation. She did not receive
redundancy or early access to her pension. 
Approval of the chief executive’s exit did not follow the scheme
of delegated functions 
19.  There was no specific provision for approval of the early retirement or
severance of the chief executive under the scheme of delegated functions. 
20.  The former chief executive highlighted in her statement to the
independent review that in her view, as the role didn’t fall under ‘chief
officials’ that the scheme permitted her to delegate approval to the
executive director of finance and head of human resources, as for non-
chief officials. Her view is the approval was given at the time the
restructure report was written in 2021. 
21.  The independent review also draws attention to an email in March
2024 from an HR officer sent to both the new head of human resources
and the executive director of finance with the request for the former chief
executive’s early retirement, which was approved on the same day. The
independent review notes, however, that it appears that the executive
director of finance and the new head of human resources did not consider
they were formally approving the application but that their function was to
check the application complied with relevant council policies.
Elected members were not involved in decision-making or
approval processes 
22.  The scheme includes the general requirement on officers ‘where
he/she considers that a matter may be politically controversial even
although it has been specifically delegated to him/her, to consult with the
appropriate city convener. If after consultation the officer determines the
matter is politically controversial, it must be referred to committee as
appropriate for approval’. 
23.  What can be considered politically controversial is a judgement,
however it is reasonable to consider the early retirement of the chief
executive on efficiency grounds, and the operational and financial
implications of this could meet this description, and it is not clear what
consideration was given to this issue. The independent review concluded
that officers should have referred the restructure report to the relevant city
convenor for consultation as a matter of potential political controversy.
24.  Councillors do not, however, appear to have been involved in the
decision-making or approval processes for the exit packages for any of the
five senior officers, including the chief executive. There is no evidence of
the proposals and terms being discussed with councillors and the

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How decisions were made | 14 
restructure report was not shared with councillors or presented at
committee for approval. 
Appropriate scrutiny, transparency and accountability was
lacking
25.  As highlighted at paragraph nine, it is important to note that the
independent investigation states that ‘we did not find any evidence
allowing us to conclude that any recipient of any severance/retirement
package, or any other officer, acted improperly’. However, in the interests
of transparency and good governance, the absence of a clear document
trail, setting out the decisions and approvals required for the restructure
report, including the consideration of potential conflicts of interest and the
need to involve councillors, is concerning. 
26.  I support the auditor’s conclusions in his 2023/24 AAR that ‘the council
was unable to demonstrate effective scrutiny, governance and
transparency in decision-making or value for money in respect of the exit
of five senior officers over the course of a three-year period between 2021
and 2024’. It is not clear whether the restructure was value for money. All
councils should ensure that they can demonstrate the value for money for
any service reform or restructure. In this case, the council’s restructure
paper highlights two key reasons for the structural change: 
• the ongoing requirement to make significant savings; and 
• a need to address the demographics of the senior team and put in
place robust succession planning arrangements. 
27.  The restructure report concluded that the total cost of the proposals
would be £731,486, with ongoing annual savings of £652,658, resulting in
a payback period of 1.12 years. However, the detail of the report sets out
total redundancy and strain on the fund costs of £1.025 million for the five
senior officers. The council advises that the lower cost of £731,846 is after
in-year salary savings are included.
28.  The appointed auditor notes in the AAR that the actual total cost of the
exit of the five senior officers was £1.035 million as opposed to the cost of
the proposals in the restructure report of £1.025 million. The difference
reflects updated figures since the time of the business case in 2021, as
well as changes to planned leaving dates. 
29.  It is not possible to reach a conclusion on the rationale for the exit
terms given to the five senior officers, as there is a lack of consideration
within the restructure report of the benefits to the council for the reform
(outwith the overall annual financial savings of £0.65 million). 
30.  There is no reference within the restructure report to alternative
mechanisms for change being considered. The auditor comments in the
AAR that ‘while we note in circumstances where restructures involve
senior officers, alternative options such as redeployment are often not

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How decisions were made | 15 
practical or possible, we would expect consideration of all options to be
evaluated. In this specific instance, it’s unclear why early retirement and
redundancy was the best solution to address concerns around succession
planning’. 
31.  It is particularly difficult to see the justification for the chief executive’s
early retirement on the grounds of cost savings and succession planning,
as the post of chief executive remains within the structure. In February
2024, the request to approve the terms of the chief executive’s early
retirement, made to the head of human resources and the executive
director of finance for approval, was made on the grounds of efficiency. 
32.  A final amendment made to the restructure report before its approval
by officers was to include a link between the deletion of the post of
executive director of development and regeneration services and the early
retirement of the chief executive. The deletion of the role was approved by
the council’s City Administration Committee in January 2021, but the
rationale for the link to support the case for the chief executive’s retirement
contributing to savings is unclear.

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The council’s response | 16 
The council’s response 
How the council are taking action to address the issues raised 
The council’s response and actions taken
The council commissioned an independent review and reported
publicly on the findings
33.  In September 2024, the council’s new chief executive commissioned
the council’s monitoring officer and head of audit and inspection to
undertake an internal review of the arrangements for the departure of
senior officers.
34.  Following consideration of the findings of the internal review and
discussion of the findings with the appointed auditor, the council sought an
independent legal view. Brodies LLP was instructed to undertake an
independent investigation. Brodies provided their report in February 2025.
This included the opinion of a KC on the questions of law asked by the
council, based on the findings in the Brodies LLP report. 
35.  A summary of findings from the Brodies LLP report, are set out in
Exhibit 3. The full report, with the opinion provided by the KC, is available
from Glasgow City Council.

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The council’s response | 17 
Exhibit 3 
Key findings of independent legal review 
Severance terms offered to each of the officers were in accordance with
applicable council policies. 
The justification for the early retirement of the former chief executive was
not supported by the restructure report or accompanying correspondence
and there was no clear justification for linking her retirement with the
deletion of the post of executive director of development and regeneration
services. 
The restructure report should have been the subject of elected member
input, rather than being approved solely by officers, particularly as the
officers who were involved in approving it also benefitted from its terms by
being proposed for early retirement/severance packages. No evidence was
found that elected members were asked to approve the report or individual
applications for severance/retirement. There was also no evidence that
elected members had any knowledge of the details of the departures prior
to the publication of the remuneration report as part of the unaudited
annual accounts for 2023/24. 
It is considered that the former chief executive’s application for early
retirement was not, on the face of it, lawfully approved in terms of the
council’s Scheme of Delegated Functions. However, it was considered
unlikely that a judicial review would overturn the decision, given the
detriment to the former chief executive and the time passed. 
That the pension strain costs which formed part of four of the five
redundancy/early retirement packages under investigation were mandatory
in terms of the council’s policy and the Local Government Pension Scheme
Regulations. 
It is considered that there is no reasonable basis for the recovery of the
sums paid by the council in respect of the five early retirement/redundancy
packages. 
Source: Brodies LLP report: Investigation into exit packages of former senior officers at
Glasgow City Council and Opinion of senior counsel in re. Investigation into exit packages of
former senior officers at Glasgow City Council
36.  The council presented the legally privileged report from Brodies LLP
and the opinion from the KC in public to the Finance and Audit Scrutiny
Committee on 11 March 2025. The council’s decision to consider the
findings of the independent review in public, indicates a desire to ensure
greater transparency and openness on the matter, which is welcome.

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The council’s response | 18 
The council are making updates to governance structures
and policy 
37.  An internal review of the council’s governance arrangements relating
to workforce and service reform activity has been undertaken. In response
to the issues highlighted by the independent review and recommendations
from the appointed auditor, the council is making amendments to
governance arrangements and policy in respect of early retirement and
voluntary redundancy. 
38.  At the May 2025 council meeting, amendments to the Scheme of
Delegated Functions and Committee Terms of Reference were agreed.
The amendments to arrangements include:
• Clarity in the scheme that the term chief officers refers to all officers
grade 12 and above, including the chief executive.
• Changing the title of the Senior Officer Appointment Committee to
the Senior Officer Workforce Committee and changing the remit to
consider not only appointments of senior officers but also the
approval of proposals involving early retirement or redundancy of
officers of grade 12 or above.
• Adding the director of legal and administration to the senior officers
required to approve changes to staffing structures, numbers and
gradings.
• Deleting the previous delegation, which authorised the chief
executive to approve applications from chief officials for early
retirement and voluntary severance. 
• Adding an express delegation relating to the early retirement and
voluntary severance of the chief executive, giving authority to the
Chair of the Corporate Workforce Planning Board to recommend
proposals to the Senior Officer Workforce Committee.
39.  The auditor makes the recommendation in the AAR that the council
should ‘set clear guidance on minimum expectations for any future
restructure papers. This should include at a minimum an outline of how the
restructure achieves value for money, what alternatives to early retirement
or voluntary redundancy were considered and how the restructure meets
the council’s strategic priorities. The council accepted this
recommendation and have committed to set clear guidance for future
restructure papers and to establish a Corporate Workforce Planning Board
to oversee the implementation.
40.  In addition, the council have committed to make improvements to the
administration of exit packages in response to areas for improvement
identified by the appointed auditor in the AAR. The recommendations
include:

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The council’s response | 19 
• The council should engage with Strathclyde Pension Fund to
ensure that strain on fund calculations are only made for relevant
individuals and consider whether any amendments are required to
improve the accuracy of estimated costs. 
• Management should review the current operational processes for
recording approvals and agreements to early retirements and
redundancies. This should include clear guidance on requirements
for electronic approvals. 
41.  The auditor notes in the AAR that ‘further work will be required to
ensure that such arrangements are adhered to and the Nolan principles
are upheld in future’. The council report that it ‘will put in place
arrangements to enhance and monitor awareness, understanding and
application of the council’s governance rules across senior management
and leadership teams. This will be extended to include the employees’
Code of Conduct, with appropriate training and communication carried out
with employees across the council family’.
No legal basis for recovery 
42.  The independent review concluded that there is no reasonable basis
for the recovery of the sums paid by the council in respect of the five early
retirement/redundancy packages. The current chief executive advised that
in early May 2025, legal representation for the former chief executive
arranged for an agreement to be made with Strathclyde Pension Fund and
the council. This resulted in the repayment, from Strathclyde Pension Fund
to the council, of the strain on the pension fund of £317,000, stemming
from her early retirement. 
Glasgow City and other councils need to ensure good
governance, value for money and clear business cases for
future reform and restructuring 
The council needs to ensure it is better prepared for future
restructuring 
43.  Councils should not turn to early retirement as the first and only option
when faced with budget cuts. The need for early retirements could be
better controlled by taking a strategic approach to planning the size and
composition of the workforce, including senior roles. 
44.  Best Value thematic work undertaken at the council has highlighted
that while detailed workforce planning occurs at a service level, there is no
overall workforce plan or strategy. The council need to be able to show,
how any restructure provides value for money including how any
restructures support the council’s strategic plan, financial plans and
workforce plans. 
45.  As the council looks to continue to transform and ensure it is fit for the
future, it will need to demonstrate that:

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The council’s response | 20 
• the planned restructure achieves value for money
• the revised structure reflects the council’s strategic priorities
• alternatives to early retirement or voluntary redundancy have been
considered 
• the process for approving early retirements and redundancies is
clearly documented
• the decision-making process is subject to appropriate scrutiny and
is in line with the principles of public life.
Lessons learnt for all councils
46.  Given the current challenging financial context across the public
sector, other councils will also be undertaking restructuring and reform
programmes. They too need to ensure that they have effective governance
arrangements in place. In particular, all councils will wish to consider: 
• Are their schemes of delegation and codes of conduct fit for
purpose and do they reflect the principles of public life? 
• Does the scheme of delegation include a clear process for
considering proposals and approvals for restructure, redundancy
and retirement and does it appropriately manage potential conflicts
of interest? 
• Is there appropriate officer and councillor scrutiny of the decision-
making processes in relation to restructure, redundancy and
retirement? 
• Is there a good understanding and implementation of the
requirements set out in the scheme of delegation relating to
restructure, redundancy and retirement, through training and
monitoring? 
• Does the prevailing culture among senior officers reflect the
standards and behaviours required by the principles of public life? 
47.  The Accounts Commission produced a report in 1997 and follow-up
review about the management of early retirement. These were: 
• Bye now, pay later? The management of early retirement in local
government – December 1997
• Bye now, pay later? A follow-up review of the management of early
retirement – June 2003
48.  Messages from these reports remain relevant and councils should
remain cognisant of these as they undertake restructuring and
reorganisation that includes the early exit of senior members of staff,

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The council’s response | 21 
senior council members and senior staff in bodies in the group accounts.
Listed below are recommendations from the 2003 report of note:
• Framework for decision-making: early retirement policies should be
approved by councillors and be reviewed regularly.
• Informing councillors: councillors should receive a report at least
annually that details the number of early retiral decisions made in
the year, along with the associated costs and savings attached to
these decisions.
• Decision-making: councils should rigorously appraise individual
cases to ensure the expected savings associated with a retiral
outweigh the costs. 
• To improve accountability and assist in monitoring, the costs of
early retirement should be charged to the appropriate service
budget. 
• Elected members should be involved in approving early retirement
decisions for senior staff.

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The 2023/24 audit of Glasgow City
Council
Senior officer exit packages 
Audit Scotland, 4th Floor, 102 West Port, Edinburgh EH3 9DN
Phone: 0131 625 1500 Email: info@audit.scot 
www.audit.scot 
ISBN: 978 1 915839 81 7
AS.5.0