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Item 5 Appendix 2 - Internal Audit Plan 2024-25 - Progress to 30 April 2025

West Dunbartonshire Council · 11 June 2025
Back to Audit Committee — 11 June 2025 and its agenda

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Page 1

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLANS
AT 30 APRIL 2025 
Summary: Section 1 Summary of Management Actions due for
completion by 30/4/2025 
There were 4 actions due for completion by 30 April 2025,
3 actions have been reported as completed and for one
action, a revised completion date has been agreed. 
Section 2 Summary of Current Management Actions Plans at
30/4/2025 
At 30 April 2025 there were no audit reports delayed due
to management not finalising the action plan within
agreed timescales. 
Section 3 Current Management Actions at 30/4/2025 
At 30 April 2025 there were 63 current audit action
points.   
Section 4 Analysis of Missed Deadlines 
At 30 April 2025 there were 4 audit action points where
the original agreed deadline has been missed. 
Section 5 Summary of Action Plan Points by Audit Year
Item 5 Appendix 2

Page 2

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
SUMMARY OF ACTION PLANS DUE FOR COMPLETION BY 30.04.2025 
SECTION 1 
2
Strategic Area 
No. of
Actions
Due 
No. of
Actions
Completed 
Deadline
missed
Revised Date
set* 
Deadline
missed
Revised Date
to be set*
Roads and Neighbourhood 1  1 
Housing and Employability 3 3  
Total 4 3 1 
* These actions are included in the Analysis of Missed Deadlines – Section 4

Page 3

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
SUMMARY OF CURRENT ACTION PLANS AT 30.04.2025 
SECTION 2 
3
CURRENT ACTIONS BY STRATEGIC AREA 
Roads and Neighbourhood 
Due for completion June 2025 1
Due for completion December 2025 1
Total Actions 2
HSCP - Health and Community Care 
Due for completion June 2025 1
Total Actions 1
Education Learning and Attainment 
Due for completion May 2025 1
Total Actions  1
Regulatory & Regeneration 
Due for completion June 2025 1
Total Actions  1
Housing & Employability 
Due for completion May 2025 10
Due for completion June 2025 24
Due for completion July 2025 8
Due for completion August 2025 4
Due for completion September 2025 3
Due for completion November 2025 1
Due for completion December 2025 1
Due for completion January 2026 1
Due for completion March 2026 7
Total Actions  59
Total current actions: 64

Page 4

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Page 5

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
4
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
Current Internal Audit Action Plans 
Supplier Management (Report Issued March 2023) 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/158
HSCP Formal Contract and Supplier Management (Amber)
Development of a Contracts Register to be stored centrally and controlled by the CCQ Team.  By the
due date it will have been developed to include a risk register in RAG format to cover contract start
date, end date, extension date, CI scores, spend status, Quality monitoring information. Risk
register will also be used to programme in more to review services well ahead of contract end date. 
31-Dec-2023 30-Jun-2025
HSCP Head of
Strategy and
Transformation
Chief Officer HSCP
Board 
Fleet Management (Report Issued May 2023) 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/176
Lack of measuring of individual vehicle efficiency/Co2 emissions (Amber)
Management will further consider reporting of Co2 emissions as part of the net zero strategy and
transition to electric vehicles. 
In relation to vehicle efficiency, as fuel efficiency is affected by individual driver style, management
will consider whether driver information scores could be collated and provided to management to
prioritise or target individual training. 
31-Oct-2024 30-Jun-2025
Chief Officer
Roads and
Neighbourhood
Chief Officer
Roads and
Neighbourhood

Page 6

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
5
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
CSA Education Procedures (Report Issued May 2024) 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/231
Adequacy of School Fund Procedures
A review of the procedures will be undertaken and updated to reflect up to date practice and provide
sufficient guidance to staff involved in maintaining and managing school funds.
A copy of the updated school fund procedures will be disseminated to Heads of establishments. 
31-Mar-2025 31-May-2025 Senior Education
Officer
Chief Officer –
Education,
Learning and
Attainment 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/235
Procurement Awareness Training
Chief Officer, Regulatory & Regeneration is hoping to recruit to the vacant Procurement Manager
post by early June 2024. 
The incoming Procurement Manager will be provided with the opportunity to agree the revised 
training and guidance. 
31-Aug-2024 30-Jun-2025
Chief Officer,
Regulatory &
Regeneration
Chief Officer,
Regulatory &
Regeneration 
Corporate Procurement below £10k (Report Issued June 2024)

Page 7

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
6
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
UK Shared Prosperity Fund Assurance Review (Report Issued June 2024) 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/237
Inadequate policies and procedures to support closure of the fund (Amber)
Management are in regular discussions with Government officials about continuity of UKSP Funds.
Should these discussions prove to be unsuccessful and there is no further funding from this source,
WDC has a full set of HR policies relating to staff terms and conditions and processes for dealing
with the loss of funding. We will begin to implement the appropriate course of action three months in
advance of the fund closing.   
As an update, the funding has been extended into Year 4 (25/26) and a report will be presented to
IRED Committee in February 2025 on further year funding. 
31-Dec-2024 31-Dec-2025
Chief Officer
Housing &
Employability/
Chief Officer,
Resources
Chief Executive 
Void Management (Report Issued May 2025) 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/255
/1
Adequacy of Tenant Rechargable Repairs Process (Amber)
As part of Void working group remit conduct annual review of pre-termination process and
paperwork, unless required to be reviewed sooner.  31-Aug-2025 31-Aug-2025
Housing
Operations
Manager
Chief Officer
Housing and
Employability
IAAP/255
/2
Adequacy of Tenant Rechargable Repairs Process (Amber)
Introduced new work code to identify clear out recharges, to allow CAS to include description when
issuing re-charge letter. 
30-Jun-2025 30-Jun-2025 IHMS Change
Officer
Chief Officer
Housing and
Employability
IAAP/255
/3
Adequacy of Tenant Rechargable Repairs Process (Amber)
Review recharge process to include guidance for staff to follow should previous tenant query/dispute
recharge amount invoiced for and be incorporated into Void Procedure and Recharge processes.   30-Jun-2025 30-Jun-2025
Maintenance
Manager/
Housing
Operations
Manager 
Chief Officer
Housing and
Employability

Page 8

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
7
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/255
/4
Adequacy of Tenant Rechargable Repairs Process (Amber)
Design and implement new PowerBi clear out report.   31-Jul-2025 31-Jul-2025
Housing
Operations
Manager
Chief Officer
Housing and
Employability
IAAP/256
/1
Adequacy of Job Costing Process (Amber)
Review how SORs labour times and QL system data is being used by supervisors to ensure effective
resource planning and implement any necessary changes to ensure and improve efficiency.  
30-Jun-2025 30-Jun-2025
Maintenance
Manager
Chief Officer
Housing and
Employability
IAAP/256
/2
Adequacy of Job Costing Process (Amber)
Review the existing reporting cycle for void property estimated costs against recharge costs to
ensure these are effective and informative.  30-Jun-2025 30-Jun-2025
Building Services
Manager Chief Officer
Housing and
Employability
IAAP/256
/3
Adequacy of Job Costing Process (Amber)
Continue to report void management data at appropriate forums including Building Services Board.   31-Mar-2026 31-Mar-2026
Housing
Operations
Manager
Chief Officer
Housing and
Employability
IAAP/257
/1
Lack of monitoring and authorisation of repairs costs to void properties (Amber)
Review void authorisation processes with Housing Operations and agree if further checks and
balances within empty homes management are necessary.  
30-Jun-2025 30-Jun-2025
Building Services
Manager
Chief Officer
Housing and
Employability
IAAP/257
/2
Lack of monitoring and authorisation of repairs costs to void properties (Amber)
Review in-service variation processes and identify necessary improvement actions. 
30-Jun-2025 30-Jun-2025
Maintenance
Manager/IHMS
Change Officer/
Support Services
Coordinator
Chief Officer
Housing and
Employability
IAAP/257
/3
Lack of monitoring and authorisation of repairs costs to void properties (Amber)
Implement any necessary changes to the variation process and agreed authorisation processes.  31-Jul-2025 31-Jul-2025
Housing
Operations
Manager
Chief Officer
Housing and
Employability
IAAP/258
/1
Ensuring Value for Money when using external contractors (Amber)
Carry out a review of non-specialist void contractor rates and compare against the National Schedule
of Housing Rates to establish if these are comparable and provide Value for Money.  30-Jun-2025 30-Jun-2025
Contracts Co-
ordinator Chief Officer
Housing and
Employability
IAAP/258
/2
Ensuring Value for Money when using external contractors (Amber)
Carry out analysis of the anticipated demand for non-specialist contractors for void properties
repairs in 2025/2026 and 2026/2027.  30-Jun-2025 30-Jun-2025
Maintenance
Coordinators/
Contract
Coordinator
Chief Officer
Housing and
Employability

Page 9

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
8
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/258
/3
Ensuring Value for Money when using external contractors (Amber)
If appropriate arrange and carryout a full tender exercise to engage a void property contractor from
an existing framework or arrange an open tender exercise.  30-Nov-2025 30-Nov-2025
Contracts
Manager Chief Officer
Housing and
Employability 
Housing Repairs and Maintenance (Report Issued May 2025) 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/263
/1
Adequacy of Housing Client Function (Red)
Carry out a review of the Client Function to identify any areas that require improvement to ensure
quality, value for money repair and maintenance services are provided. 
31-Jul-2025 31-Jul-2025
Building Services
Manager Chief Officer
Housing and
Employability
IAAP/263
/2
Adequacy of Housing Client Function (Red)
Implement any necessary Client Function changes identified.  31-Mar-2026 31-Mar-2026
Building Services
Manager
Chief Officer
Housing and
Employability
IAAP/263
/3
Adequacy of Housing Client Function (Red)
Develop Building Services 2025/2026 improvement action plan to include appropriate financial
management, service costs recovery and budget management actions. 
30-Jun-2025 30-Jun-2025
Building Services
Manager
Chief Officer
Housing and
Employability
IAAP/263
/4
Adequacy of Housing Client Function (Red)
Present Building Services 2025/2026 improvement action plan to the Building Service Board for
approval.  30-Jun-2025 30-Jun-2025
Building Services
Manager
Chief Officer
Housing and
Employability
IAAP/263
/5
Adequacy of Housing Client Function (Red)
Complete actions within Building Services 2025/2026 action plan.  31-Mar-2026 31-Mar-2026
Building Services
Manager Chief Officer
Housing and
Employability
IAAP/263
/6
Adequacy of Housing Client Function (Red)
Carry out a review of variation procedure and authorisation limits and implement any necessary
changes ensuring robust procedures are in place and provide value for money services.  30-Jun-2025 30-Jun-2025
Contracts Co-
ordinator/
Support Services
Co-ordinator
Chief Officer
Housing and
Employability

Page 10

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
9
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/264
/1
Lack of Checking of Overtime Claims (Red)
Develop an out of hours report of work completed in overtime from QL Housing Management System
data.  30-Apr-2025 30-Apr-2025
IHMS Change
Officer Chief Officer
Housing and
Employability
IAAP/264
/2
Lack of Checking of Overtime Claims (Red)
Ensure responsible officers are checking overtime claims completed by craft team members and
these reconcile with the out of hours report before approval and presentation to Coordinators. 
30-Jun-2025 30-Jun-2025
Maintenance
Manager
Chief Officer
Housing and
Employability
IAAP/264
/3
Lack of Checking of Overtime Claims (Red)
Review and update Building Services overtime request, approval and payment processes.  31-May-2025 31-May-2025
Building Services
Manager Chief Officer
Housing and
Employability
IAAP/264
/4
Lack of Checking of Overtime Claims (Red)
Rollout revised overtime request, approval and payment process to responsible officers.  31-May-2025 31-May-2025
Maintenance
Manager
Chief Officer
Housing and
Employability
IAAP/264
/5
Lack of Checking of Overtime Claims (Red)
Monitor and review revised processes to ensure effectiveness.  31-Jul-2025 31-Jul-2025
Building Services
Manager
Chief Officer
Housing and
Employability
IAAP/265
/1
Adequacy of Stock Control Procedures (Amber)
Complete the procurement of an appropriate barcoding hardware and software solution.  30-Jun-2025 30-Jun-2025
Contracts
Manager Chief Officer
Housing and
Employability
IAAP/265
/2
Adequacy of Stock Control Procedures (Amber)
Implement a barcoding solution to warehouse operations.  31-Jul-2025 31-Jul-2025
Contracts Co-
ordinator
Chief Officer
Housing and
Employability
IAAP/265
/3
Adequacy of Stock Control Procedures (Amber)
Present a decision paper to the IHMS Project Board to approve development of the automatic
reordering module.  30-Jun-2025 30-Jun-2025
IHMS Change
Officer Chief Officer
Housing and
Employability
IAAP/265
/4
Adequacy of Stock Control Procedures (Amber)
Following approval, complete necessary work implement, test and go live on QL system.  31-Aug-2025 31-Aug-2025
IHMS Change
Officer
Chief Officer
Housing and
Employability

Page 11

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
10
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/265
/5
Adequacy of Stock Control Procedures (Amber)
Fully implement phase 2 of the review of Building Services structure in warehouse services.  31-May-2025 31-May-2025
Contracts Co-
ordinator Chief Officer
Housing and
Employability
IAAP/265
/6
Adequacy of Stock Control Procedures (Amber)
Complete regular stock takes ensuring every commodity has been counted and anomalies identified
are investigated and rectified. Provide stock valuation reports for 2024/2025. 
31-May-2025 31-May-2025
Contracts Co-
ordinator
Chief Officer
Housing and
Employability
IAAP/265
/7
Adequacy of Stock Control Procedures (Amber)
Review warehouse facilities security arrangements and implement necessary changes ensuring stock
is appropriately managed and secured.  31-May-2025 31-May-2025
Contracts Co-
ordinator Chief Officer
Housing and
Employability
IAAP/265
/8
Adequacy of Stock Control Procedures (Amber)
Develop written procedures for stores and stock control to include version control and will be
approved by the Chief Officer.  31-May-2025 31-May-2025
Contracts Co-
ordinator
Chief Officer
Housing and
Employability
IAAP/265
/9
Adequacy of Stock Control Procedures (Amber)
Training will be provided and distribution of the new procedures to all stores staff will be recorded in
a register. Staff will sign the register to confirm receipt of the procedures. 
31-May-2025 31-May-2025
Contracts Co-
ordinator
Chief Officer
Housing and
Employability
IAAP/266
/1
Lack of Recovery Plan to reduce overspend (Amber)
Develop a cost recovery plan for 2025/2026 and gain approval of the plan from the Building Services
Board. 
30-Jun-2025 30-Jun-2025
Building Services
Manager Chief Officer
Housing and
Employability
IAAP/266
/2
Lack of Recovery Plan to reduce overspend (Amber)
Complete actions in the cost recovery plan for 2025/2026 reporting progress at the Building Services
Board and other appropriate forums. 
31-Mar-2026 31-Mar-2026
Building Services
Manager
Chief Officer
Housing and
Employability
IAAP/266
/3
Lack of Recovery Plan to reduce overspend (Amber)
Drive down tenant and resident reactive repair demand in line with the criteria within the new
repairs policy.  31-Mar-2026 31-Mar-2026
Building Services
Manager Chief Officer
Housing and
Employability
IAAP/267
/1
Adequacy of monitoring of Schedule of Rates for Specifying and Controlling Repairs &
Maintenance Work (Amber)
Compare the percentage of variation on non emergency reactive repairs completed in 2024/2025 to
previous years. 
31-May-2025 31-May-2025
Contracts Co-
ordinator Chief Officer
Housing and
Employability

Page 12

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
11
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/267
/2
Adequacy of monitoring of Schedule of Rates for Specifying and Controlling Repairs &
Maintenance Work (Amber)
Review in service variation processes and identify necessary improvement actions.  31-May-2025 31-May-2025
Maintenance
Manager Chief Officer
Housing and
Employability
IAAP/267
/3
Adequacy of monitoring of Schedule of Rates for Specifying and Controlling Repairs &
Maintenance Work (Amber)
Implement any necessary changes identified in the variation processes. 
31-Jul-2025 31-Jul-2025
Maintenance
Manager
Chief Officer
Housing and
Employability
IAAP/267
/4
Adequacy of monitoring of Schedule of Rates for Specifying and Controlling Repairs &
Maintenance Work (Amber)
Reduce the average percentage of variation on non emergency reactive repairs by 5% in 2025/2026
compared the level in 2024/2025. 
31-Mar-2026 31-Mar-2026
Maintenance
Manager Chief Officer
Housing and
Employability
IAAP/268
/1
Lack of Post Inspections (Amber)
Rollout interim workaround for the post inspection process.  30-Apr-2025 30-Apr-2025
IHMS Change
Officer Chief Officer
Housing and
Employability
IAAP/268
/2
Lack of Post Inspections (Amber)
Complete fix in QL post inspection module.  30-Jun-2025 30-Jun-2025
Support Services
Co-ordinator
Chief Officer
Housing and
Employability
IAAP/268
/3
Lack of Post Inspections (Amber)
Monitor the post inspection process to ensure adherence identifying failures and review data at full
management team weekly catch up meetings.  30-Jun-2025 30-Jun-2025
Maintenance
Manager Chief Officer
Housing and
Employability
IAAP/268
/4
Lack of Post Inspections (Amber)
Report post inspection performance to Building Services Board and other appropriate forums.  30-Jun-2025 30-Jun-2025
Building Services
Manager
Chief Officer
Housing and
Employability
IAAP/268
/5
Lack of Post Inspections (Amber)
Review post inspection targets to ensure these are effective and repair standards are being met /
improved.  30-Sep-2025 30-Sep-2025
Maintenance
Manager Chief Officer
Housing and
Employability
IAAP/269
/1
Inefficient Allocation of Resources (Amber)
Include an action in the Building Services 2025/2026 improvement action plan to have an effective
imprest stock provision in place. 
30-Jun-2025 30-Jun-2025
Building Services
Manager
Chief Officer
Housing and
Employability

Page 13

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
12
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/269
/2
Inefficient Allocation of Resources (Amber)
Develop alternative scheduling and appointment system to replace DRS.  31-Jul-2025 31-Jul-2025
IHMS Change
Officer Chief Officer
Housing and
Employability
IAAP/269
/3
Inefficient Allocation of Resources (Amber)
Seek approval from Building Services Board to implement new system.  31-Aug-2025 31-Aug-2025
Building Services
Manager
Chief Officer
Housing and
Employability
IAAP/269
/4
Inefficient Allocation of Resources (Amber)
Implement new scheduling and appointment system.  30-Sep-2025 30-Sep-2025
Building Services
Manager/IHMS
Change Officer
Chief Officer
Housing and
Employability
IAAP/270
/1
Lack of Risk Assessments for Staff with Secondary Employment (Amber)
Include a reminder in scheduled toolbox talks and team briefs team members require to inform
management of any secondary paid work/employment as detailed within terms and conditions of
employment. 
30-Jun-2025 30-Jun-2025
Building Services
Co-ordinators Chief Officer
Housing and
Employability
IAAP/270
/2
Lack of Risk Assessments for Staff with Secondary Employment (Amber)
Review and if necessary complete risk assessments for employees that have informed management
of secondary paid work.  31-Aug-2025 31-Aug-2025
Building Services
Co-ordinators
Chief Officer
Housing and
Employability
IAAP/271
/1
Adequacy of Monitoring of Vehicle Usage (Amber)
Develop a formal fuel emission and tracking guidance procedure and rollout for use within service.  30-Sep-2025 30-Sep-2025
Contracts
Manager Chief Officer
Housing and
Employability
IAAP/271
/2
Adequacy of Monitoring of Vehicle Usage (Amber)
Continue to monitor automated reports from webfleet system and take appropriate action in line
with Fuel Emission and Tracking Protocol and appropriate Council policies.  31-Mar-2026 31-Mar-2026
Maintenance
Manager/
Contracts
Manager
Chief Officer
Housing and
Employability
IAAP/272
/1
Completeness and Accuracy of Right First Time Performance Indicator (Amber)
Reconcile Right First Time data for year 2024/2025 and present performance information for review.  30-Jun-2025 30-Jun-2025
Building Services
Support Oficer
Chief Officer
Housing and
Employability
IAAP/272
/2
Completeness and Accuracy of Right First Time Performance Indicator (Amber)
Review performance data for accuracy.  30-Jun-2025 30-Jun-2025
IHMS Change
Officer Chief Officer
Housing and
Employability

Page 14

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 3 
13
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
Code Agreed Action Status Original Due
Date Due Date Assigned To Managed By
IAAP/273
/1
Lack of Standard Operating Procedure Manual (Amber)
Review procedure file within x-drive to identify if there are gaps in available procedures that are not
available within QL to ensure team members have appropriate guidance to effectively complete
tasks. 
30-Jun-2025 30-Jun-2025
Maintenance Co-
ordinators Chief Officer
Housing and
Employability
IAAP/273
/2
Lack of Standard Operating Procedure Manual (Amber)
Develop and add any necessary procedures and processes to procedures file within the x-drive.  31-Dec-2025 31-Dec-2025
Maintenance Co-
ordinators Chief Officer
Housing and
Employability
IAAP/274
/1
Compliance with HMRC Benefit in Kind Guidelines (Amber)
Instruct responsible officers to issue and collate signed personal use disclaimer forms for homestart
team members for 2024/2025 year. 
31-May-2025 31-May-2025
Maintenance Co-
ordinators Chief Officer
Housing and
Employability
IAAP/274
/2
Compliance with HMRC Benefit in Kind Guidelines (Amber)
Review process for homestart personal use disclaimer protocol to ensure this is fit for purpose and
exercise is carried out annually.  31-Jul-2025 31-Jul-2025
Projects Manager Chief Officer
Housing and
Employability
IAAP/274
/3
Compliance with HMRC Benefit in Kind Guidelines (Amber)
Carry out a review of the homestart protocol with workforce, TUs and transport service ensuring this
remains fit for purpose.  31-Jan-2026 31-Jan-2026
Maintenance
Manager/Projects
Manager
Chief Officer
Housing and
Employability
IAAP/275
/1
Adequacy of Contract Monitoring (Amber)
Instruct team to desist issuing work to the identified contractor.  30-Apr-2025 30-Apr-2025
Building Services
Manager Chief Officer
Housing and
Employability
IAAP/275
/2
Adequacy of Contract Monitoring (Amber)
Review the Councils’ current term contracts and identify a suitable contract/contractor that is
equipped to carry out the type of work required. Instruct team on revised process and details of the
contractor to be engaged. 
30-Jun-2025 30-Jun-2025
Contracts
Manager/
Maintenance
Manager
Chief Officer
Housing and
Employability

Page 15

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
ANALYSIS OF MISSED DEADLINES AT 30.04.2025 
SECTION 4 
Status Key 14 
On track  Complete 
Overdue – update required  Missed original due date
–new date set 
Report Agreed Action Original Due
Date
Revised Date Management Comments
Supplier
Management (March
2023)
HSCP Formal Contract and Supplier
Management (Amber)
Development of a Contracts Register to be stored
centrally and controlled by the CCQ Team.  By the
due date it will have been developed to include a
risk register in RAG format to cover contract start
date, end date, extension date, CI scores, spend
status, Quality monitoring information. Risk
register will also be used to programme in more to
review services well ahead of contract end date.
31-Dec-2023
30-Sep-2024
30-Jun-2025 This works remains a key workstream for the HSCP however, a number
of challenges and additional pressures on capacity have prevented the
completion of this audit action by the due date.  It is anticipated that the
team will have concluded these other priority workstreams to allow them
to complete this work by June 2025.
Corporate
Procurement Below
£10k (Report Issued
June 2024)
Procurement Awareness Training (Amber)
Chief Officer, Regulatory & Regeneration is hoping
to recruit to the vacant Procurement Manager post
by early June 2024. 
The incoming Procurement Manager will be
provided with the opportunity to agree the revised
training and guidance.
31-Aug-2024 30-Jun-2025 The new procurement modules are estimated to be published by mid-
June and will include a <£10k module.
Fleet Management
(Report Issued May
2023)
Lack of measuring of individual vehicle
efficiency/Co2 emissions (Amber)
Management will further consider reporting of Co2
emissions as part of the net zero strategy and
transition to electric vehicles. 
In relation to vehicle efficiency, as fuel efficiency is
affected by individual driver style, management
will consider whether driver information scores
could be collated and provided to management to
prioritise or target individual training.
31-Oct-2024
30-Apr-2025
30-Jun-2025 Service agreements have been developed for services and piloted within
Roads and Neighbourhood.  The agreements contain a range of
information that is recorded on’ fleetmaster’ and include the fleet list and
associated costs for each service. This will provide services with a clear
understanding of the ongoing costs.  Comparative figures will be
provided for each year to illustrate/monitor the changes in costs and fuel
use which will assist in monitoring Co2 efficiency and collating/recording
or transforming fuel use into carbon emission tonnage. 
The summary info in the agreement will include, for example the number
and type of vehicles,  annual maintenance costs, associated costs for the
fleet and fuel usage. 
Discussions are ongoing with services to finalise all service agreements
for implementation by 30 June 2025.

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REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLAN POINTS 
CURRENT ACTION PLANS AT 30.04.2025 
SECTION 4
15
Status Key 
On track  Complete 
Overdue – update required  Missed original due date 
Report Agreed Action Original Due
Date
Revised Date Management Comments
CSA Education
Procedures (May
2024)
Adequacy of School Fund Procedures
A review of the procedures will be undertaken and
updated to reflect up to date practice and provide
sufficient guidance to staff involved in maintaining
and managing school funds. 
A copy of the updated school fund procedures will
be disseminated to Heads of establishments.
31-Mar-2025 31-May-2025 The policy will be drafted by the end of March and discussed with Heads
of Establishment at the May Business Meeting.

Page 17

REPORT TO AUDIT COMMITTEE ON
STATUS OF INTERNAL AUDIT ACTION PLANS 
SUMMARY OF ACTIONS BY AUDIT YEAR SECTION 5 
16 
Status at 30 April 2025 
Audit Year No of Agreed
Actions
No of actions
complete
Current actions by Grade
Red Amber Green*
2020/2021 25 25 0 0 0
2021/2022 51 50 0 0 1
2022/2023 51 46 0 2 3
2023/2024 62 47 0 3 12
2024/2025 80 8 10 49 13
Total 269 176 10 54 29 
* Green actions are within the Council’s risk appetite and are therefore not included in
Audit Committee reports.

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