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Agenda Document Pack - Moray Local Review Body - 14/03/2024

Moray Council · 14 March 2024
Back to Moray Local Review Body — 14 March 2024 and its agenda

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Moray Local Review Body 
Thursday, 14 March 2024 
NOTICE IS HEREBY GIVEN that a Meeting of the Moray Local Review Body is to
be held at Council Chambers, Council Office, High Street, Elgin, IV30 1BX on
Thursday, 14 March 2024 at 09:30. 
BUSINESS 
1 Sederunt 
2 Declaration of Group Decisions and Members Interests * 
3 Minute of Meeting dated 15 February 2024 5 - 10
4 LR299 - Ward 6 - Elgin North  
Planning Application 23/01371/APP – Retrospective consent to convert
part of garage to hair salon at 22 Duffus Crescent, Elgin  
11 -
154 
Summary of Local Review Body functions:
To conduct reviews in respect of refusal of planning permission or
unacceptable conditions as determined by the delegated officer, in
terms of the Scheme of Delegation to Officers under Section 43(A)(i) of
the Town & Country Planning (Scotland) Act 1997 and the Town &
Country Planning (Scheme of Delegation and Local Review
Procedure)(Scotland) Regulations 2013, or where the Delegated
Officer has not determined the application within 3 months of
registration.     
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GUIDANCE NOTES 
* Declaration of Group Decisions and Members Interests - The Chair of the
meeting shall seek declarations from any individual or political group at the
beginning of a meeting whether any prior decision has been reached on how
the individual or members of the group will vote on any item(s) of business on
the Agenda, and if so on which item(s).  A prior decision shall be one that the
individual or the group deems to be mandatory on the individual or the group
members such that the individual or the group members will be subject to
sanctions should they not vote in accordance with the prior decision.  Any such
prior decisions will be recorded in the Minute of the meeting. 
** Written Questions - Any Member can put one written question about any
relevant and competent business within the specified remits not already on the
agenda, to the Chair provided it is received by the Proper Officer or Committee
Services by 12 noon two working days prior to the day of the meeting.  A copy
of any written answer provided by the Chair will be tabled at the start of the
relevant section of the meeting.  The Member who has put the question may,
after the answer has been given, ask one supplementary question directly
related to the subject matter, but no discussion will be allowed. 
No supplementary question can be put or answered more than 10 minutes after
the Council has started on the relevant item of business, except with the
consent of the Chair. If a Member does not have the opportunity to put a
supplementary question because no time remains, then he or she can submit it
in writing to the Proper Officer who will arrange for a written answer to be
provided within 7 working days. 
*** Question Time - At each ordinary meeting of the Committee ten minutes will be
allowed for Members questions when any Member of the Committee can put a
question to the Chair on any business within the remit of that Section of the
Committee.  The Member who has put the question may, after the answer has
been given, ask one supplementary question directly related to the subject
matter, but no discussion will be allowed. 
No supplementary question can be put or answered more than ten minutes
after the Committee has started on the relevant item of business, except with
the consent of the Chair.  If a Member does not have the opportunity to put a
supplementary question because no time remains, then he/she can submit it in
writing to the proper officer who will arrange for a written answer to be provided
within seven working days. 
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MORAY COUNCIL 
Moray Local Review Body 
SEDERUNT 
Councillor Marc Macrae  (Chair)
Councillor Amber Dunbar  (Depute Chair)  
Councillor Neil Cameron  (Member)
Councillor Juli Harris  (Member)
Councillor Sandy Keith  (Member)
Councillor Paul McBain  (Member)
Councillor Draeyk van der Horn  (Member)
Councillor Sonya Warren  (Member)  
Clerk Name: Lissa Rowan
Clerk Telephone: 07765 741754
Clerk Email: committee.services@moray.gov.uk 
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MORAY COUNCIL 
Minute of Meeting of the Moray Local Review Body 
Thursday, 15 February 2024 
Council Chambers, Council Office, High Street, Elgin, IV30 1BX 
PRESENT 
Councillor Amber Dunbar, Councillor Juli Harris, Councillor Sandy Keith, Councillor
Marc Macrae, Councillor Paul McBain, Councillor Sonya Warren 
APOLOGIES 
Councillor Neil Cameron, Councillor Draeyk van der Horn 
IN ATTENDANCE 
Mrs MacDonald, Senior Planning Officer and Mr Miller, Senior Planning Officer as
Planning Advisers, Legal Services Manager as Legal Adviser and Mrs Rowan,
Committee Services Officer as Clerk to the Moray Local Review Body. 
1         Chair 
Councillor Macrae, being Chair of the Moray Local Review Body, chaired the
meeting.    
2         Declaration of Group Decisions and Members Interests 
In terms of Standing Order 21 and 23 and the Councillor's Code of Conduct, there
were no declarations from Group Leaders or Spokespersons in regard to any prior
decisions taken on how Members will vote on any item on the agenda or any
declarations of Members interests in respect of any item on the agenda. 
3         Minute of Meeting dated 18 January 2024 
The Minute of the meeting dated 18 January 2024 was submitted and approved.   
4         LR297 - Ward 8 - Forres 
Planning Application 23/00976/APP – Convert the Old Stable Bar to 3 holiday
lets at Seaview Caravan Park, Findhorn Road, Kinloss  
A request was submitted by the Applicant, seeking a review of the decision of the
Appointed Officer, in terms of the Scheme of Delegation, to refuse planning
permission on the grounds that:  
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The proposal is contrary to policies 1, 2, 10 and 22 of the National Planning
Framework (NPF) 4 and EP12 of the Moray Local Development Plan (MLDP) 2020
for the following reasons:-  
• The proposal is located on a site that is at risk of coastal flooding as
identified via the future SEPA flood maps and the redevelopment of this site
from a bar to holiday accommodation where people are sleeping overnight
is an increase in land use vulnerability as there is an increase to people
from coastal flood risk therefore is contrary to NPF policies 10, 22 and
MLDP policy EP12. 
• The proposed development has no safe access and egress from the
development in a flood event due to the public road used to access the site
also being at flood risk therefore is it unacceptable under NPF policy 22. 
• The proposal does not adapt to the future impacts of climate change
(coastal flooding) therefore it is contrary to NPF policies 1 and 2.  
A Summary of Information Report set out the reasons for refusal, together with the
documents considered or prepared by the Appointed Officer in respect of the
planning application, in addition to the Notice of Review, Grounds for Review and
supporting documents submitted by the Applicant.  
In response to a question from the Chair as to whether the Legal or Planning
Advisers had any preliminary matters to raise, Mrs Scott, Legal Adviser advised
that she had nothing to raise at this time. 
Mrs MacDonald, Planning Adviser advised that there is an extant objection from
SEPA on this application and, should the Moray Local Review Body (MLRB) be
minded to uphold the appeal and grant planning permission, it would have to be
referred for consideration by the Scottish Ministers.  This was noted.  
The Chair then asked the MLRB if it had sufficient information to determine the
request for review.  In response, the MLRB unanimously agreed that it had
sufficient information to determine the case.  
Councillor McBain, having visited the site and considered the case in detail, moved
that the MLRB uphold the appeal and grant planning permission in respect of
Planning Application 23/00976/APP as, in his opinion, the proposal was an
acceptable departure from NPF4 policies 1 (Tackling the Climate), 2 (Climate
mitigation and adaptation), 10 (Coastal Development) and 22 (Flood Risk) and
policy EP12 (Management and Enhancement Water) of the MLDP 2020 as the
road would act as a flood barrier and stop the caravan park flooding.  He further
noted that the proposal was to convert a derelict building that had been empty for
many years and welcomed the proposal to bring it back into use.  This was
seconded by Councillor Dunbar.  
Mrs Scott, Legal Adviser reiterated that, if the MLRB was minded to uphold the
appeal that it could not grant planning permission as the case would have to be
referred to the Scottish Ministers for consideration given the extant SEPA objection
so any motion to uphold the appeal and grant planning permission would be
subject to consideration by the Scottish Ministers.  This was noted.  
Councillor Harris raised concern in relation to climate change and the impact this is
having on coastal areas and stated that she was of the understanding that the
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possibility of flooding was a medium risk and moved that the MLRB dismiss the
appeal and uphold the original decision of the Appointed Officer to refuse planning
permission in respect of Planning Application 23/00976/APP.  This was seconded
by Councillor Warren.  
Mrs MacDonald, Planning Adviser advised that, should the MLRB be minded to
grant planning permission then there would usually be a condition to ensure that
the use is for a holiday let and further advised that the Transportation Service had
recommended a condition in relation to turning and parking at the development.    
In response, Councillors McBain and Dunbar agreed to include these conditions in
their motion.  
On a division there voted:  
For the Motion (3): Councillors McBain, Dunbar and Macrae 
For the Amendment (3): Councillors Harris, Warren and Keith 
Abstentions (0): Nil 
There being an equality of votes and in terms of Standing Order 66(c), the Chair
cast his casting vote in favour of the motion and the Committee agreed to refer the
application to the Scottish Ministers stating that the MLRB are minded to uphold
the appeal and grant planning permission in respect of Planning Application
23/00976/APP as the proposal is considered to be an acceptable departure from
NPF4 policies 1 (Tackling the Climate), 2 (Climate mitigation and adaptation), 10
(Coastal Development) and 22 (Flood Risk) and policy EP12 (Management and
Enhancement Water) of the MLDP 2020, as the road would act as a flood barrier
and stop the caravan park flooding and the proposal would bring a derelict building
that had been empty for many years back into use, subject to the following
conditions and reasons:  
1. The units hereby approved shall be used for holiday/short term letting
purposes only and shall not be used as the sole or main place of residence
of any occupant; a holiday being defined as a stay of one or more nights by
a person or persons away from that person or persons sole or main place of
residence unless otherwise agreed with this Council as Planning Authority
and shall not be occupied by the same person or persons for more than 4
months in any calendar year( Any such period shall not run consecutively to
such a period in any successive or preceding year). 
Reason: In the interests of amenity and in order to ensure that the unit is
used for the purpose applied and upon which its planning merits have been
assessed. 
2. Parking shall be the following: 
• 3 car parking spaces retained for the old schoolhouse
• 2 car parking spaces for each new apartment
• 3 car parking spaces retained for the existing site reception 
The parking spaces shall be demarked on site in accordance with submitted
drawing reference “0621.2417.05B” and made available for use prior to the
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first occupation of the first apartment, and thereafter be retained within the
site throughout the lifetime of the development unless otherwise agreed in
writing with the Council as Planning Authority.
Reason: To ensure the permanent availability of the level of parking
necessary for residents/visitors/others in the interests of an acceptable
development and road safety. 
3. A turning area shall be retained within the curtilage of the site to enable
vehicles to enter and exit in a forward gear. 
Reason: To ensure the provision for vehicles to enter/exit in a forward gear
in the interests of the safety and free flow of traffic on the public road. 
5         LR298 - Ward 4 - Fochabers Lhanbryde 
Planning Application 23/01062/APP – Change of use of open land to private
garden at 2 Duke Street, Portgordon, Buckie, Moray  
A request was submitted by the Applicant, seeking a review of the decision of the
Appointed Officer, in terms of the Scheme of Delegation, to refuse planning
permission on the grounds that:  
The proposed change of use of an area of Open Space to domestic garden ground
is contrary to the Moray Local Development Plan (MLDP) 2020 and National
Planning Framework 4 for the following reasons:  
1. The proposals would result in the loss of an area of identified as Open
Space under ENV5 within the Moray Local Development Plan (MLDP) 2020
which would fail to comply with MLDP 2020 Policies DP1 and EP5. 
2. The ENV5 Green Corridor forms part of the old railway/cycle path corridor
which contributes to the setting and character of Portgordon and helps to
connect the cycle path into the village centre. The location also provides
amenity to the village hall opposite. Whilst the site makes up a small part of
the green corridor, piecemeal erosion can negatively impact on the quality
and character of the ENV and the role it plays in the setting of Portgordon
and wider green networks and therefore the proposals would also fail to
comply with NPF4 Policy 20 as the overall integrity of the green network
would be fragmented. 
3. The Tree Survey Report has not been updated to show the location of the
rerouted footpath which would now go between the trees and an
Arboricultural Method Statement has not been submitted which would set
out how construction will minimise impacts on tree roots. As a result, MLDP
2020 Policy EP7 has not been complied with as additional information is
required to confirm that the trees would be safeguarded from the impact of
the construction of the path.  
A Summary of Information Report set out the reasons for refusal, together with the
documents considered or prepared by the Appointed Officer in respect of the
planning application, in addition to the Notice of Review, Grounds for Review and
supporting documents submitted by the Applicant.  
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In response to a question from the Chair as to whether the Legal or Planning
Advisers had any preliminary matters to raise, Mr Miller, Planning Adviser advised
that he had nothing to raise at this time.  
Mrs Scott, Legal Adviser advised that the Applicant had emailed the members of
the Moray Local Review Body (MLRB) outwith the statutory time period and that
the MLRB had been advised to disregard the email and Applicant had been made
aware of this.  This was noted.  
The Chair then asked the MLRB if it had sufficient information to determine the
request for review.  In response, the MLRB unanimously agreed that it had
sufficient information to determine the case.  
The Chair, having considered the Case in detail moved that the MLRB uphold the
appeal and grant planning permission in respect of Planning Application
23/01062/APP as, in his opinion, the proposal is an acceptable departure from
MLDP policies DP1 (Development Principles), EP5 (Open Space), EP7 (Forestry
Woodland and Trees) and NPF4 policy 20 (blue and green infrastructure) as the
proposal is to use the land as a garden which would maintain the green space and
is in keeping with the current designation of the land, subject to a condition to
extend the current footpath adjacent to Duke Street to meet the new footpath.  
In response, Mr Miller advised that, should the MLRB agree to uphold the appeal
and grant planning permission, a suspensive condition could be added to ensure
that the current footpath is extended to meet the new footpath in accordance with
details to be agreed with the Transportation Service.  He further advised that the
Transportation Service had recommended 3 conditions, should planning
permission be granted, and sought clarification whether the Chair's motion would
include the 3 recommendations from Transportation.  
The Chair agreed to include the recommendations from Transportation in his
motion.  
Councillor Harris queried whether there could be an assurance that, should the
MLRB uphold the appeal and grant planning permission, the land be solely used
as garden ground and not for an extension to the property.  
In response, Mr Miller, Planning Adviser advised that, if the MLRB were minded to
grant planning permission, then a condition could be added to revoke permitted
development rights to ensure no structures are erected, including extension(s) to
the house, that may erode the visual appearance of the extended garden area.  
The Chair stated that he was content to include a condition in his motion to revoke
permitted development rights to ensure the land is used as garden ground, in
addition to the 3 recommended from the Transportation Service and the
suspensive condition in relation to the extension of the footpath completed to an
acceptable standard for future adoption by the Council for maintenance and asked
if there was anyone otherwise minded.  
There being no-one otherwise minded, the MLRB agreed to grant planning
permission in respect of Planning Application 23/01062/APP as an acceptable
departure from MLDP 2020 policies DP1 (Development Principles) and EP5 (Open
Space) on the basis the visual appearance of the extended garden ground would
not erode the function of the open space designation ENV5.  Subsequently, the
proposal is an acceptable departure from NPF4 policy 20 (blue and green
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infrastructure).  The proposal is also in compliance with policy EP7 (Forestry
Woodland and Trees) in that the proposal will not adversely impact on the integrity
of the two trees adjacent to the site.  This is subject to the following conditions and
reasons: 
1. The development to which this permission relates must be begun not later
than the expiration of 3 years beginning with the date on which the
permission is granted. 
Reason: The time limit condition is imposed in order to comply with the
requirements of section 58 of the Town and Country Planning (Scotland) Act
1997 as amended. 
2. No development shall commence until a drawing (scale 1:500) has been
submitted to and approved in writing by the Council, as Planning Authority
in consultation with the Roads Authority showing the provision of a re-
located private 1.2m wide (whin dust) footpath diverted around the
proposed new site boundary, along with the provision of new 1.2m wide
public footway along the southern edge of the U109L Duke Street, thereby
extending the existing pubic footway to connect with the northern end of the
re-located private footpath (approximate distance of 13m); and thereafter
the new public footway and private footpath shall be constructed in
accordance with the approved details prior to the erection of the new site
boundary. 
Reason: To ensure acceptable development in the interests of road safety. 
3. New boundary walls/fences fronting onto Duke Street shall be set back from
the edge of the public carriageway at a minimum distance of 2.0m. 
Reason: To ensure acceptable development in the interests of road safety. 
4. The opening path of the new access gate shall be fully contained within the
site and not encroach onto the public verge. 
Reason: To ensure acceptable development that does not create any hazard
to road users in the interests of road safety. 
5. Notwithstanding the provisions of the Town and Country Planning (General
Permitted Development) (Scotland) Order 1992 (as amended, revoked or
re-enacted; with or without modification), the erection of any outbuilding,
structures, creation of hardstanding for parking of vehicles or extension to
the property of 2 Duke Street, Portgordon, AB56 5RH shall not be permitted
in the site hereby approved to be incorporated into the curtilage of said
property without the consent of the Council, as Planning Authority. 
Reason: In the interests of the character and appearance of the surrounding
area. 
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MORAY LOCAL REVIEW BODY 
14 MARCH 2024 
SUMMARY OF INFORMATION FOR CASE No LR299 
Planning Application 23/01371/APP – Retrospective consent to convert part of
garage to hair salon at 22 Duffus Crescent, Elgin 
Ward 6 – Elgin City North 
Planning permission was refused under the Statutory Scheme of Delegation by the
Appointed Officer on 31 October 2024 on the grounds that: 
The proposal is contrary to the provisions of the Development Plan because: 
(i) The salon as a class 1 (shop use) is an incompatible use within a residential
property. 
(ii) The salon within the private residential property is incompatible with the
residential area, and, the traffic movements with their associated noise and
disturbance would have a significant adverse impact on the character and
residential amenity of the surrounding residential properties. 
The proposal is therefore contrary to NPF Policies 16 b) and 14 c) and MLDP
2020 Policies DP1 (i) a) and PP2 of the Development Plan. 
Documents considered or prepared by the Appointed Officer in respect of the above
planning application are attached as Appendix 1. 
The Notice of the Review, Grounds for Review and any supporting documents
submitted by the Applicant are attached as Appendix 2. 
Further Representations received in response to the Notice of Review are attached
as Appendix 3. 
The Applicant’s response to Further Representations is attached as Appendix 4. 
Item 4
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Spynie Dental Centre
DUFFUS CRESCENT
COVESEA
WEST
ROAD
1
12
40
28
14
18
16
2
8
13
27
4
Path
DUFFUS LANE
9
2
2
1
14
2
8
Location plan for Planning Application Reference Number :
23/01371/APP
This map is reproduced from Ordnance Survey material with the permission of Ordnance Survey on behalf of the Controller of Her Majesty's
Stationary Office Unauthorised reproduction infringes  Crown Copyright and may lead to prosecution or civil proceedings.
(c) Crown Copyright.  The Moray Council 100023422 2024 Page 13

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APPENDIX 1 
DOCUMENTS CONSIDERED
OR PREPARED BY THE
APPOINTED OFFICER
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Consultation Request Notification
Planning Authority Name Moray Council
Response Date 5th September 2023
Planning Authority
Reference
23/01371/APP
Nature of Proposal
(Description)
Retrospective consent to convert of part of garage to
hair salon at
Site 22 Duffus Crescent
Elgin
Moray
IV30 5PY
Site Postcode N/A
Site Gazetteer UPRN 000133061210
Proposal Location Easting 320636
Proposal Location Northing 864046
Area of application site (M2)
Additional Comment
Development Hierarchy
Level
LOCAL
Supporting Documentation
URL
https://publicaccess.moray.gov.uk/eplanning/ce
ntralDistribution.do?caseType=Application&ke
yVal=RZFIFKBG0CQ00
Previous Application
Date of Consultation 22nd August 2023
Is this a re-consultation of
an existing application?
No
Applicant Name Mr And Mrs Ryann Ferguson
Applicant Organisation
Name
Applicant Address 22 Duffus Crescent
Elgin
Moray
IV30 5PY
Agent Name
Agent Organisation Name
Agent Address
Agent Phone Number
Agent Email Address N/A
Case Officer Shona Strachan
Case Officer Phone number 01343 563303
Case Officer email address shona.strachan@moray.gov.uk
PA Response To consultation.planning@moray.gov.uk
NOTE:
If you do not respond by the response date, it will be assumed that you have no
comment to make.
The statutory period allowed for a consultation response is 14 days.  Due to scheduling
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pressures if a definitive response is not received within 21 days this may well cause the
two month determination period to be exceeded.
Data Protection - Moray Council is the data controller for this process.  Information collected about
you on this form will be used to process your Planning Application, and the Council has a duty to
process your information fairly.  Information we hold must be accurate, up to date, is kept only for
as long as is necessary and is otherwise shared only where we are legally obliged to do so.  You
have a legal right to obtain details of the information that we hold about you.
For full terms please visit  http://www.moray.gov.uk/moray_standard/page_121513.html
For full Data Protection policy, information and rights please see
http://www.moray.gov.uk/moray_standard/page_119859.html
You can contact our Data Protection Officer at info@moray.gov.uk or 01343 562633 for more
information.
Please respond using the attached form:-
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MORAY COUNCIL
PLANNING CONSULTATION RESPONSE
From:   Environmental Health Manager
Planning Application Ref. No: 23/01371/APP
Retrospective consent to convert of part of garage to hair salon at 22 Duffus Crescent Elgin
Moray IV30 5PY for Mr And Mrs Ryann Ferguson
I have the following comments to make on the application:-
Please
x
(a) I OBJECT to the application for the reason(s) as stated below 
(b) I have NO OBJECTIONS to the application and have no condition(s) and/or
comment(s) to make on the proposal

(c) I have NO OBJECTIONS to the application subject to condition(s) and/or
comment(s) about the proposal as set out below 
×
(d) Further information is required in order to consider the application as set out
below

Reason(s) for objection
Condition(s)
Further comment(s) to be passed to applicant
Informative:
The premises will require to comply with the Health and Safety at Work etc Act 1974 and
the Workplace (Health, Safety and Welfare) Regulations 1992.
Further information required to consider the application
Contact:  Julia McDonald Date……05/09/23……………………..
email address: Phone No  ……………………………..
Consultee:
Return response to consultation.planning@moray.gov.uk
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Please note that information about the application including consultation responses and
representations (whether in support or objection) received on the proposal will be published on the
Council’s website at http://publicaccess.moray.gov.uk/eplanning/  (You can also use this site to
track progress of the application and view details of any consultation responses and
representations (whether in support or objection) received on the proposal).  In order to comply
with the Data Protection Act, personal information including signatures, personal telephone and
email details will be removed prior to publication using “redaction” software to avoid (or mask) the
display of such information.  Where appropriate other “sensitive” information within documents will
also be removed prior to publication online.
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Consultation Request Notification 
Planning Authority Name Moray Council
Response Date  5th September 2023
Planning Authority
Reference
23/01371/APP
Nature of Proposal
(Description)
Retrospective consent to convert of part of garage to
hair salon at
Site 22 Duffus Crescent
Elgin
Moray
IV30 5PY 
Site Postcode N/A
Site Gazetteer UPRN 000133061210
Proposal Location Easting 320636
Proposal Location Northing 864046
Area of application site (M2) 
Additional Comment 
Development Hierarchy
Level
LOCAL
Supporting Documentation
URL
https://publicaccess.moray.gov.uk/eplanning/ce
ntralDistribution.do?caseType=Application&ke
yVal=RZFIFKBG0CQ00
Previous Application 
Date of Consultation 22nd August 2023
Is this a re-consultation of
an existing application?
No
Applicant Name Mr And Mrs Ryann Ferguson
Applicant Organisation
Name 
Applicant Address 22 Duffus Crescent
Elgin
Moray
IV30 5PY 
Agent Name 
Agent Organisation Name 
Agent Address 
Agent Phone Number 
Agent Email Address N/A
Case Officer Shona Strachan
Case Officer Phone number 01343 563303
Case Officer email address shona.strachan@moray.gov.uk
PA Response To consultation.planning@moray.gov.uk 
NOTE:
If you do not respond by the response date, it will be assumed that you have no
comment to make. 
The statutory period allowed for a consultation response is 14 days.  Due to scheduling
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pressures if a definitive response is not received within 21 days this may well cause the
two month determination period to be exceeded. 
Data Protection - Moray Council is the data controller for this process.  Information collected about
you on this form will be used to process your Planning Application, and the Council has a duty to
process your information fairly.  Information we hold must be accurate, up to date, is kept only for
as long as is necessary and is otherwise shared only where we are legally obliged to do so.  You
have a legal right to obtain details of the information that we hold about you.
For full terms please visit  http://www.moray.gov.uk/moray_standard/page_121513.html 
For full Data Protection policy, information and rights please see
http://www.moray.gov.uk/moray_standard/page_119859.html 
You can contact our Data Protection Officer at info@moray.gov.uk or 01343 562633 for more
information. 
Please respond using the attached form:- 
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MORAY COUNCIL 
PLANNING CONSULTATION RESPONSE 
From:   Transportation Manager 
Planning Application Ref. No: 23/01371/APP
Retrospective consent to convert of part of garage to hair salon at 22 Duffus Crescent Elgin
Moray IV30 5PY for Mr And Mrs Ryann Ferguson 
I have the following comments to make on the application:-  
Please 
(a) I OBJECT to the application for the reason(s) as stated below  
(b) I have NO OBJECTIONS to the application and have no condition(s) and/or
comment(s) to make on the proposal 

(c) I have NO OBJECTIONS to the application subject to condition(s) and/or
comment(s) about the proposal as set out below   
x
(d) Further information is required in order to consider the application as set out
below 

This proposal is for the retrospective consent to convert an existing domestic single
garage to a hair salon. The supporting information confirms that only one customer will be
present at any given time, and with a gap between appointments provided to ensure that
one customer leaves before the following one arrives. The salon is also to have a
maximum of three customers per day and operate three days per week. No additional staff
(other than the resident) is proposed. 
Based on Moray Council parking standards the property requires three parking spaces,
plus one for the visiting customer. The loss of the garage has resulted in the loss of one of
the existing spaces, and the driveway also contains a ramped access which further
reduces the presently available parking area. 
However as part of this proposal the existing driveway is to be reconfigured with the
removal of the ramped access and the widening of the driveway to the full width of the
property frontage in lock block, thereby providing four parking spaces. 
On the basis that the proposal is retrospective in nature the following conditions would
apply:
Condition(s)
1. Within six months of the date of this decision notice the existing driveway shall be
reconfigured and extended to provide four car parking spaces. The car parking spaces
shall thereafter be retained within the site throughout the lifetime of the development
for use by residents and customers, unless otherwise agreed in writing with the
Council as Planning Authority. 
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Reason: To ensure the permanent availability of the level of parking necessary for
residents/visitors/customers in the interests of an acceptable development and road
safety. 
2. No water shall be permitted to drain or loose material be carried onto the public
footway/carriageway. 
Reason: To ensure the safety and free flow of traffic on the public road and access to the
site by minimising the road safety impact from extraneous material and surface water in
the vicinity of the access
Further comment(s) to be passed to applicant
Planning consent does not carry with it the right to carry out works within the public road
boundary. 
The applicant should note that the short section of (shared) road serving the site is private
and is not adopted by the Roads Authority. 
Public utility apparatus may be affected by this proposal.  Contact the appropriate utility
service in respect of any necessary utility service alterations which have to be carried out
at the expense of the developer. 
No building materials/scaffolding/builder’s skip shall obstruct the public road (including
footpaths) without permission from the Roads Authority. 
Contact: AG Date 05 September 2023
email address: transport.develop@moray.gov.uk  
Consultee: TRANSPORTATION 
Return response to  consultation.planning@moray.gov.uk 
Please note that information about the application including consultation responses and representations (whether in support or objection) received on the proposal will be published on the Council’s website at
http://publicaccess.moray.gov.uk/eplanning/  (You can also use this site to track progress of the application and view details of any consultation responses and representations (whether in support or objection) received
on the proposal).  In order to comply with the Data Protection Act, personal information including signatures, personal telephone and email details will be removed prior to publication using “redaction” software to avoid
(or mask) the display of such information.  Where appropriate other “sensitive” information within documents will also be removed prior to publication online. 
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Consultee Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Consultee Details
Name: Mr CL Consultations
Address: Environmental Health, Council Offices, High Street Elgin, Moray IV30 1BX
Email: Not Available
On Behalf Of: Contaminated Land
Comments
Approved unconditionally - Adrian Muscutt
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment: is causing me no issues at all.
I haven't noticed any increase in traffic or excess noise.
the conversion is in keeping with the home & without knowing it was there I wouldn't have noticed
there was a business inside.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:As another property owner in Hamilton Gardens, I fully support this application.
It will not bring anything negative to the neighbourhood and the applicants are considerate,
modest, hard working people.
The salon is a positive attribute to the community in Hamilton Gardens and is great to be in
walking distance to many.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:These applicants are really lovely people.
They will not cause a nuisance by having the salon at the property.
It is good to have a salon on the estate to serve the growing community who live here.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:The conversion has been done really sympathetically and fits in with the look of the
houses in the street. There is no problem with increased traffic on the road and it is lovely to have
a local business so close which we can support.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:The house has be converted in a discreet manor and looks appealing to the eye. No
increase in traffic or obstructing parking has been witnessed. In this current climate it is a pleasure
to see a new business develop.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:i am very supportive of M rand Mrs Fergusson's application for the hair salon in their
property. it has been renovated to a very high standard with no detrimental effect to the estate.
from traffic or large numbers of clients . They have always s been respectful of other neighbours .
Considering this is a large estate and many people in the estate have work vans as well as private
cars which are often parked outwith their driveway i have had no such issue with the Fergissons . I
wish them all the success and certainly a positive addition to our estate.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I am full support of the salon opening. I can walk to and leave the car. More flexibility
around haircuts especially being on my own with 2 kids. A better work life balance for Rebecca
and her young family. A lot of Rebecca's clients are from the Bishopmill her being a parent at the
local primary. This means a lot more people can walk and leave there car therefore less traffic on
the road in an already conjested elgin
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:Very nice to have a local business in walking distance, I fully support Rebecca's
application and with it being a small business I see no problem with parking as Rebecca's drive is
big enough to hold an extra vehicle, my family have known Rebecca and her family for a number
of years and consider them valuable members of the community.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:Mrs Ferguson provides a welcome service to the local community with her hair dressing
service, and I fully support her planning application for a hair salon.
Embracing the working from home ethic, Mrs Ferguson offers a warm and friendly atmosphere for
her customers, and the geographical location allows easy walking access for residents within the
Hamilton gardens, from surrounding estates, and from the local bus stop.
For the few that may need to use a car, off street parking is provided by utilising Mrs Ferguson's
driveway. However, since the business is a sole proprietorship that caters for only one customer at
a time, extra vehicles parked on the estate is not currently an issue and is unlikely to become so in
the future. Similarly, there has been no noticeable increase in local traffic flow, or noise, this is also
unlikely to become a future issue.
The conversion of Mrs Ferguson's garage (part of) to a hair salon has been carried out
professionally and with due regard for the surrounding neighbourhood, it is in keeping with the
remainder of the property, and externally gives no indication of its purpose. Indeed, it is similar in
appearance to other conversions on the estate.
With the current cost of living and climate issues, running a business from home is sensible,
keeping costs low for the owner, and the customer. Furthermore, the need for vehicle use by
either party is reduced. Moreover, by providing the service locally, Mrs Ferguson's business
serves to boost the social fabric and economic growth of the community.
In summary, Mrs Ferguson's hair salon provides a valuable service to the local community that
can only have a positive impact on the people of Hamilton Gardens, with negligible environmental
impact. As a neighbour, I fully support Mrs Ferguson's planning application and wish her every
success for the future.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:We fully support Rebecca with her new venture. Having salon at the door step would be
amazing and very handy for us as a family therefore we have no objections towards this project:)
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I support this small business and the owners doing their best for themselves and their
family and the local area
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:It will be good and convenient to have small hair saloon nearby. Certainly, I would like to
use this service. I would like to support this application and development of that small business in
the neighbourhood.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:Very convenient to be able to walk here to get my hair done in this lovely salon.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer objects to the Planning Application
Comment Reasons:
- Parking
- Road access
- Road safety
- Traffic
Comment:I am concerned about parking at the premises as the street is already congested at
times. It is also in our house deeds that no business should be allowed from our properties at
Hamilton Gardens.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I believe this a brilliant idea and look forward to supporting Rebecca and her business!
Support mums working from home!
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer objects to the Planning Application
Comment Reasons:
- Activity at unsociable hours/behaviour
- Contrary to Local Plan
- Legal issues
- Loss of privacy (being overlooked)
- Noise
- Over-development of site
- Parking
- Permitted Development
- Road access
- Road safety
- Traffic
Comment:I'm writing this as I would like to object to the retrospective plans 23/01371/APP
submitted by Mr and Mrs Ferguson of 22 Duffus crescent, Elgin, Moray IV30 5PY. My objection is
based on the increased traffic this would cause and the unfamiliar faces constantly frequenting the
green area that is situated between our two properties
that my children frequently play on. This is a great little spot for the children that many of the
children of the area play on. It also offers an aesthetically positive view from our house. It is up
kept within the coverage of the private factoring fee that each resident of the estate pays. I bought
our property over 12 years ago signing the deeds that stipulate that the said properties are solely
for residential uses and strictly no business or trade use. I was comfortable in the assurance that it
was an area with respite/detached from business, commerce and industry. With a safe
environment at the front of us ideal for the children with minimal residential traffic flow. Having a
salon opposite would most definitely impact these aspects and create an elevated risk to our
children. This planning was not brought to our attention previous to their development of salon.
Thus we have been able to witness the negative impact of increased persons/customers coming
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and going outwith the time that is stated in these plans (9pm-3pm 3days a week) which is quite
clearly a smoke screen from my view point. I believe the planning of a car park at the front of the
said property indicates the volume of customers they are intending to accommodate. Increased
traffic and increased footfall to the property is a definite invasion of "the right to peaceful
enjoyment" of property and "respect for private and family life" Human rights act 1998 Protocol 1,
article 1 and 8 respectively. I hope this email impresses upon you my objection to this
retrospective planning of the said property.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:It is convenient to have a hair salon in the estate; and small, local businesses should
always be encouraged and supported. Given the nature of the business, I can't foresee this
causing any issues for the immediate surrounding area or the housing estate in general - be that
noise, congestion, parking issues or anything that would be detrimental.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I'm in support of this application.
It's great to see young people starting their own business given the current economic climate.
There shouldn't be any additional disruption to neighbours or traffic on the road given the size of
the business.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:All for small businesses making a success
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I think we should all support small local businesses and this one is ideal as you don't
need a car to access the business
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer objects to the Planning Application
Comment Reasons:
- Contrary to Local Plan
- Legal issues
- Loss of privacy (being overlooked)
- Noise
- Parking
- Procedures not followed correctly
- Road access
- Road safety
- Traffic
Comment:I wish to object to planning application 23/01371/APP | Retrospective consent to convert
of part of garage to hair salon at | 22 Duffus Crescent Elgin Moray IV30 5PY.
Reasons for objection are noted below -
1 - Supporting comments already submitted clearly note that clients will be driving and walking to
the premises, this worries me greatly in regards to privacy on the street, with our living room
window directly overlooking the private access road - customer will will be able to see directly into
our property. There will also be increased footfall and cars parked in close proximity to our
property. The increase in foot fall and parking issues will have an adverse affect of our peaceful
enjoyment of our property -
Human Rights Act 1998 - Protocol 1, article 1 - the right to a peaceful enjoyment of property and
article 8 respect to private family life.
2 - The conversion of the garage to a salon was one where neighbours were not consulted
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beforehand, the noise increase from the conversion and the fact we were unable to use our private
access road for nearly 2 weeks was less than satisfactory to say the least. There was blatant
disregard to neighbours privacy and right to peace during the whole process.
3 - Parking on the private access road and surrounding roads has already been a point of
frustration and conflict by neighbours in close proximity and I cannot see this would improve by
allowing the salon to stay open. I have seen on several occasions clients of the applicant blocking
access to properties who border the private access road.
In the report from the transport manager it states -
Within six months of the date of this decision notice the existing driveway shall be reconfigured
and extended to provide four car parking spaces. The car parking spaces shall thereafter be
retained within the site throughout the lifetime of the development for use by residents and
customers, unless otherwise agreed in writing with the Council as Planning Authority.
I believe this is in direct conflict with Moray Councils Local Development Plan -
Car Parking must not dominate the street scene, also a maximum of 50% of car parking within the
front curtilage will
be permitted, subject to the visual impact of the cars being mitigated by an acceptable boundary
treatments such as hedging or low stone boundary walls.
With Mr & Mrs Fergusson wishing to turn 100 percent of the area of land to the front of their
property into parking - I believe this to be in direct conflict to the above noted.
The report also notes that the disabled access will be removed to make way to 4 car parking
spaces, there is no mention of any other disabled access being made available or to replace the
one that is being removed.
This will be in direct violation of the Equality Act 2010 - Under the Equality Act employers and
organisations have a responsibility to make sure that disabled people can access jobs, education
and services as easily as non-disabled people
A person (a "service-provider") concerned with the provision of a service to the public or a section
of the public (for payment or not) must not discriminate against a person requiring the service by
not providing the person with the service.
4 - As a neighbour/property owner bordering the private access road and financially responsible
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for all repairs (us being 1 of 5 property owners) , opening of the salon will not only have an impact
on our privacy and family life but will also affect us financially, with all the increased foot fall and
car usage on the road, this will no doubt result in repairs and up keep needed having a direct
financial impact on us, I believe that Mr and Mrs Fergusson should have legally looked into this
matter beforehand, it also clearly states in the title deeds for their property and indeed
neighbouring properties that owners/residents are not allowed to run a business from their
property. The applicants have clearly not followed any of the procedures and have complete
disregard to any of the local policies put in place to safe guard neighbours in the development.
5 - The level of activity associated with the change of use would be out of keeping of the
residential area and would impact adversely on our family life and our property and gives
unacceptable overbearing loss of amenity, in terms of privacy, noise and parking on the private
access road I refer to
MLDP 2020 DP1 section e -
Proposal must not adversely impact upon neighbouring properties in terms of privacy, daylight or
overbearing loss of amenity.
6 - 1 client at a time, 3 clients a day, who will be monitoring these numbers, who is to Stop Mrs
Fergusson from booking in more clients or having large group bookings. The level of ambiguity
this leaves suggests that the salon would be better placed within the town centre where they can
contribute to the local economy and not within a local residential area where it will impact on the
local residents.
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Page 65

Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I have no objections and give my support to the planning application.
Rational:
* The conversion of the garage to a salon has not detracted from the aesthetics of the building but
enhanced it in keeping with the surrounding buildings.
*The salon is tastefully decorated to accommodate only one client per session in a very private,
relaxing environment.
* The salon is ideally situated within walking distance for me and if needed, a bus service runs
past Duffus Heights houly during working hours.
* This young, entrepreneur mother of three young children should be supported and encouraged
to promote a good standard of work ethics to help become self reliant, particularly in the cost of
general living standards we find ourselves in.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I would like make a comment in support of this conversion of garage to hair salon.
I'm am a neighbour living on the estate and find the salon to be very convenient.
It is a useful location for those on the estate and is walking distance for many meaning very little
added traffic. The salon offers a valuable service to those who work from home or work unusual
hours.
The work has been done to a very high standard and appears to be in keeping with other houses
on the estate.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:Within walking distance. Beautiful business and are respectful neighbour's
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I have been a customer for several years at a previous salon. The addition of this salon
is a terrific example of someone being entrepreneurial, providing a flexible service for customers in
the local area. The fixtures and fittings are of high quality, and it is well decorated and appointed.
The applicant is considerate to her neighbours asking me to walk to my appointment and not park
on her street.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I have been a regular customer for years. This new business location is a fantastic
opportunity and high quality service to have here in our development.
It is in walking distance from our home, which means my family can walk, which cuts down on
using our car, therefore sustainable travel. This business is very accessible for wheelchair users,
or customers with limited mobility. The building itself is of a very high quality, fixtures and fittings. It
is very comfortable and is extremely welcoming indeed.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I think it's great if someone can start a business from home. I would always support this,
especially a mum with 3 children.
Anyone who has a problem with this should just mind their own business as it's not affecting their
lives.
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Neighbour
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:
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Comments for Planning Application 23/01371/APP
Application Summary
Application Number: 23/01371/APP
Address: 22 Duffus Crescent Elgin Moray IV30 5PY
Proposal: Retrospective consent to convert of part of garage to hair salon at
Case Officer: Shona Strachan
Customer Details
Comment Details
Commenter Type: Member of the Public
Stance: Customer made comments in support of the Planning Application
Comment Reasons:
Comment:I fully support this conversion. I don't see how it could have any negative impact on
surrounding houses as Rebecca will only have one client at a time and therefore I have no reason
to object. Personally I feel that hard working families should be supported rather than torn down.
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Responses by Mr and Mrs Ferguson re Planning Application Number 23/01371/APP
Objections from 10th September
1. No visitors to 22 Duffus Crescent have any interest in invading the privacy of the neighbour’s
to the property. The development is a large housing development with residents, visitors,
trades people, delivery persons etc always driving and walking around. Mrs Ferguson’s clients
are long established and well known to her with the sole intention of attending their hair
appointment.
2. Any construction works at a property causes temporary disruption and inconvenience to the
neighbours and we consciously made attempts to be considerate to our neighbours by
ensuring the tradesmen were able to park within the driveway of 22 Duffus Crescent. We
parked our own car at a neighbours’ house, who offered the use of their drive whilst they
were on holiday. The use of the private access road was always clear and never blocked. The
tradesmen were not on site for a full 2 weeks, they completed the works timeously ensuring
that they were considerate to the neighbours by sticking to hours between 8am and 4pm.
3. In order to alleviate any onward issues with parking at the property, we already have plans
and permission for provision of 4 car parking spaces in our driveway.  We have taken this
decision to accommodate our own family vehicle, work van and then to have adequate space
for a visiting vehicle.
Most houses in current times have at least 2 vehicles to any family home.  In addition, some
families have more than this, if older children who live at home also have their own car.
22 Duffus Crescent already consists of only driveway at the front of the property, there is no
grassed area or flowerbed.  The driveway is just going to be reconfigured to allow for 4 spaces,
of which disabled access will remain, giving no value to the comment regarding violation of
the Equity Act 2010.
4. The increased footfall and car usage on the access road and path will in no way incur any
financial loss to any of the neighbours.  Having 1-3 clients a day for 3 days a week is no
different to a normal family home receiving visitors albeit friends, relatives, postal deliveries,
milk deliveries, cleaner, gardeners and other service providers.
Each of the 5 proprietors has a right of access to their own property and for anyone visiting
their home, there is no reference it the maintenance obligation as to how many visitors are
permitted per home per day.  If this was the case, all visitors regardless of nature,would have
to be restricted to each household responsible for the maintenance, which is wholly
unrealistic.
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Given wehave only lived at 22Duffus Crescent for a year, weare already 10 years plus behind
any usage of the road that the other 4 properties have enjoyed.  As far as we are aware there
has been no requirement for any upkeep or maintenance of the access road and pathway
since construction.  The access road is of the same road surface material as the main roads
through the development, which are all used on a daily basis for a much higher volume of
traffic than the access road and therefore we do not anticipate the extra visitors to our
property to affect the condition of the road.
Regarding the running of a business from 22 Duffus Crescent, prior to deciding to proceed
with the salon, we were already aware of numerous businesses that run from the home of the
proprietors in this development, namely:- a taxi firm, accountant, dog grooming, Air B & B’s,
beauticians, car cleaning, music teacher, Executive travel, crafters, driving instructor, jeweller.
There are also many proprietors who sell personal items on local selling sites which results in
strangers visiting the homes to collect such items.
As far as we are aware the only enforceability of this title burden is that of neighbours who
can prove the natureof the business has caused detriment to the valueor enjoyment of their
property.  To prove this, a property surveyor would require to value the neighbours’
properties and advise whether the salon at number 22 Duffus Crescent has resulted in a
devalue of their properties.  If anything, we would consider the addition of the extra room at
22 Duffus Crescent to increase the value of the surrounding properties, as if 22 Duffus
Crescent was to be marketed for sale, the extra room could be converted to a
study/office/snug/playroom and this would likely be valued higher than it would without the
additional room, thus increasing the average house price on the street.
As far as the salon causing the neighbours detriment to the enjoyment of their property, Mrs
Ferguson’s intended working hours are during school hours, 9am – 3pm when most
neighbours are out themselves at work and therefore unaware of anyone attending at 22
Duffus Crescent.  Receiving clients to the property for their hair appointments is no different
to us having a friend or relative visit and therefore could not be proved to have caused the
neighbours any detriment to being able to enjoy their own properties.
5. There is no loss of daylight to the neighbours, given the alterations are internal and no external
changes have been made to the property, other than the installation of a window,
As mentioned above, the level of activity
in minimal and no different to having a friend, relative or neighbour visit at 22 Duffus Crescent.
6. Mrs Ferguson works alone at the salon is only able to accommodate one client at any one
time.  She will be working within school hours around her young family, the youngest of which
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is only 2, so will be unable to increase her working hours or availability due to her family
commitments.
The costs associated with running a small business and renting a premises for use during the
restricted part time hours Mrs Ferguson can commit to means it is not viable to rent a
premises or be part of an existing salon. Having the salon at home means that she can walk
her children to school which is better for the environment and reducesfuelcostsof taking the
car to a premises away from our home.
Mr Ferguson works long hours, so Mrs Ferguson is the primary carer of our 3 young children.
The children participate in a number of after school activities and are part of sport clubs which
takes up Mrs Ferguson’s time after school and at weekends.  There is no scope for her
availability to increase, given the commitments of the children.
Mrs Ferguson walks her children to and from school and is seen every day by her neighbours
before and afterschool, so they are fully aware that she is not in the salon working after 3pm.
Responses to objection dated 8th September
1. We applied for a Building Warrant for change of use and the drawing technician we used
advised us that we would not require planning permission.
The builder we had consulted to carry out the works at our property had a last minute
cancellation and we were given the opportunity to proceed with the alterations and had to
make a quick decision to proceed.
We have now taken steps to rectify the lack of Planning Permission by applying for
Retrospective Planning Consent.
As noted in the earlier responses, the construction works may have caused the immediate
neighbours slight inconvenience, but as already mentioned, any building works at a property
will create noise and disruption, but this was kept to a minimum and is now completed, so has
no ongoing impact to the neighbouring properties as a result of the salon now being complete.
2. Response as noted above at point 4 regarding properties being used for business use.
3. Response as noted above at points 3 and 4 – in addition – 
Mrs Ferguson specifically messaged her clients to request that they approach ourproperty via
the road which passes number and leave thisway also to restrict any inconvenience to the
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neighbours at number as the neighbour at number have no concerns regarding the
salon or the clients passing their property. (add photo)
4. What evidence is there to prove the hours that Mrs Ferguson has been working?  Mrs
Ferguson has kept her appointment book completely up to date with all clients times and
dates of appointments and with the backup of the ring doorbell camera, can prove the times
clients have attended at the property.
The screenshot of the opening times has been taken from a social media page.  The ‘Always
open’ reference refers to the social media page and not the physical salon business.  Mrs
Ferguson’s social media page can receive messages at any time, but the salon is clearly not
open 24/7.  Having 3 young children, Mrs Ferguson does not attend to clients in the salon in
the evenings.  Assumptions have been made due to the lights being on in the salon during the
evening, but we are at liberty to have lights on in any room in our home without justification
to our neighbours.
As noted above, the amount of clients attending at the salon are no different to friends or
relatives visiting our family and by no means causes danger to the children playing outside,
given the times of opening are during school hours, when children are not out playing and
also given ourown children play on the green area mentioned, the safety of ourownchildren
is paramount and we would never put them at risk or in danger from operating the salon in
our home.
Having 340 followers on a social media page is no indication of how many customers the Mrs
Ferguson has.  Social media followers can be friends, colleagues, other hairdressers to name
a few.  The supportive comments are simply stating that customers can walk to the salon if
they live in Hamilton Gardens, which is much more convenient that having to drive into town.
The supportive comments are not all from existing customers, they are also from people who
know us and are supporting us withthis new venture.
Responses to 7th September and 3rd September objections are covered in the above responses.
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h
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REPORT OF HANDLING 
Ref No: 23/01371/APP Officer: Shona Strachan
Proposal
Description/
Address  
Retrospective consent to convert of part of garage to hair salon at 22 Duffus Crescent
Elgin Moray IV30 5PY
Date: 31.10.2023 Typist Initials: LMC 
RECOMMENDATION
Approve, without or with condition(s) listed below N
Refuse, subject to reason(s) listed below Y
Legal Agreement required e.g. S,75 N
Notification to Scottish Ministers/Historic Scotland N
Hearing requirements
Departure N
Pre-determination N 
CONSULTATIONS
Consultee Date
Returned Summary of Response 
Contaminated Land 01/09/23 No objection. 
Scottish Water  No response at time of report. 
Environmental Health Manager 06/09/23 No objection subject to a condition which
would require the salon to comply with
Health and Safety at work Regulations. 
Transportation Manager 05/09/23 No objection based on a time specific
condition which would require the existing
drive way to be reconfigured and extended
to provide 4 car parking spaces.   
DEVELOPMENT PLAN POLICY
Policies Dep Any Comments 
(or refer to Observations below)
National Planning Framework 2023  
NPF26 - Business and industry Y 
NPF13 - Sustainable transport N 
NPF14 - Design, quality and place Y 
Moray Local Development Plan 2020  
PP3 Infrastructure and Services N 
PP2 Sustainable Economic Growth Y 
DP1 Development Principles Y 
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Page 2 of 7
REPRESENTATIONS
Representations Received YES 
Total number of representations received:  TOTAL = 37: Objections = 5.  Comments in support = 32
Names/Addresses of parties submitting representations 
Name and address details of parties submitting representations withheld in accordance with the
General Data Protection Regulations. 
Summary and Assessment of main issues raised by representations
Issue: Comments in Support of the application centred on the following maters:  
 Supporting businesses from home.  
 Service provision within the estate which will offer convenience.   
 High quality design and finish for the conversion.  
 Applicant encourages customers to walk to the salon.   
Comments (PO): Comments in support are noted.   
Issue: As a retrospective planning application appropriate planning procedures have not been
followed.   
Comments (PO):  Individuals should always seek advice from the Planning Authority prior to
undertaking works to ensure that no land use planning breeches occur.  In such circumstances
"retrospective planning consent" can be sought to seek to regularise any planning breaches as is the
case with this application.  The purpose of this application is to assess the acceptability of the
proposal in planning terms.   
Issue: Works took place to convert the garage without any prior consultation or conversation with
surrounding neighbouring properties.   
Comments (PO):  Aside from any required planning application process, there is no obligation for
applicants to seek any consultation/conversation with surrounding properties prior to undertaking
alterations to their property.   
Issue: The works to convert the garage caused disruption and noise impacts upon surrounding
properties for a period of two weeks.   
Comments (PO):  Construction works can cause disruption.    However, this would not be a material
planning reason to refuse the planning application.   
Issue: The title deeds of the property state that: "No part of any plot, including dwelling house shall
be used for the carrying on therein or thereon of any trade, business or profession". 
Comments (PO):  Title deeds are a separate legal matter and not a material planning consideration
in the assessment of this planning application.   
Issue: The increased of people to the property will cause an increase in unfamiliar faces frequenting
a small area of green open space which is frequently used by neighbourhood kids and provides a
positive view within the street.      
Comment (PO):  The small area of green open space is public open space and is in near proximity
to the site but does not fall within it and the salon use will not impinge upon the open space area. 
Use of this area of public open space by the public is a separate matter from the assessment of this
planning application.  
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Page 3 of 7
Issue:  The properties at this location are accessed via a private shared access road.  All the
property owners who use the access have a financial responsibility towards upkeep and maintenance
of the private shared access.    The use of this private shared access road by salon users would
create an additional burden on the use of this shared access road.  In addition, there has been
several instances where salon users have blocked the private shared access road causing disruption
and obstructing access to the other properties who rely on this access road to get to their properties.   
Comments (PO):  The use and any associated financial contributions towards the private shared
access road is a private legal matter and not a material planning consideration in the assessment of
this planning application.   
Issue:  The requirement from Transportation to add additional parking to the front of the dwelling to
accommodate parking for the dwelling and for the salon use within will effectively turn 100% of the
land to the front of the property into car parking which contributors believe is in contravention to
MLDP 2020 Policy DP1 (ii) b) which states that car parking must not dominate the street scene and
must be provided to the side or rear and behind the building line, with a maximum of 50% car parking
to be allowed within the front curtilage.   
Comments (PO):  Based on Moray Council Parking Standards the property requires three parking
spaces plus one for the visiting customer.  The loss of the garage has resulted in the loss of one of
the existing spaces, and the driveway also contains a ramped access which further reduces the
presently available parking area. However as part of this proposal the existing driveway is to be
reconfigured with the removal of the ramped access and the widening of the driveway to the full width
of the property frontage in lock block, thereby providing the required four parking spaces. 
This parking arrangement is required to ensure onsite parking can be provided for the dwelling and
the salon within the confines of the existing house site.  The comments in relation to MLDP 2020 DP1
(ii) b) do not apply in this instance as this policy provision applies across the whole street rather than
to individual plots so whilst it is acknowledged the requirement would increase the level of parking
provided at the front of the property, as an individual plot within the wider street, it is not considered
to significantly alter the parking composition across the whole streetscape.   
Issue: The removal of the existing ramped access to achieve the parking requirement, without
replacement disabled access would be in contravention to the Equalities Act 2010.   
Comment (PO): It is confirmed in the floor plans that a level access will be provided; following
internal consultation with Building Standards; it has been confirmed that the specification provided
would allow for disabled access provision and that the level access requirements will be checked as
part of any Completion Certificate process under Building Regulations.   
Issue: The application submission states the salon will only be open 9-3 on 3 days a week, for 3
customers, who will be monitoring these numbers, who is to stop the applicant from booking in more
clients or having large group/family bookings.  The level of ambiguity this leaves suggests that the
salon would be better placed within the town centre where they can contribute to the local economy
and not within a local residential area where it will impact on the local residents. 
Comments (PO):  Whilst it is recognised that the application proposal is for the salon to be operated
3 days a week between 9am and 3pm with a maximum of 3 customers a day.   
It is considered that given the creation of a bespoke salon within a private home, it is not possible to
practically or effectively enforce any such planning condition which would seeks to restrict the
operation of the salon to these hours and numbers.  In the absence of such a condition the Planning
Authority considers that it is not possible to ensure that the salon would only operate within the hours
and numbers specified.  This is a significant consideration in this case as the use beyond those hours
and numbers identified would run result in movement from cars having a significant adverse impact
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Page 4 of 7
on the character and amenity for surrounding residential properties. With this in mind it is
acknowledged that the salon use would be more appropriately suited to a town centre or other
commercial neighbourhood shops locality. 
Issue:  The increase in visitors to the site will be out of keeping with the residential area and will
adversely impact upon the character and amenity of the area and will comprise the right to peaceful
enjoyment of property and the right to private family life under the Human Rights Act 1998.      
Comments (PO):  Noted - see comments above. 
OBSERVATIONS – ASSESSMENT OF PROPOSAL 
Legislative Framework
Section 25 of the 1997 Act as amended requires applications to be determined in accordance with
the development plan, namely the adopted National Planning Framework 4 (NPF4) and adopted
Moray Local Development Plan 2020 (MLDP) unless material considerations indicate otherwise.   
The main planning issues are considered below: 
Proposal and Site
Retrospective planning consent is sought to convert part of a garage to hair salon at 22 Duffus
Crescent Elgin. 
The property is a detached dwelling in a modern residential housing development.  The garage which
has been converted is an integral feature with the salon occupying the front part of the garage.   As
part of the changes the garage door has been removed and a large double window has been
installed internally the salon has been fitted with a single "back wash" for hair washing etc.      
The applicant supporting statement advises that the salon will provide the applicant the opportunity to
work as a sole operating self-employed hair stylist.  The hours of operation are to be 9am-3pm with a
maximum of 3 clients per day and a maximum of 3 days per week.   
Policy Assessment 
NPF Policy 26 Business and Industry Part b) 
Development proposals for home working, live work units and micro-businesses will be supported
where it is demonstrated that the scale and nature of the proposed business and building will be
compatible with the surrounding area and there will be no unacceptable impacts on amenity or
neighbouring uses.   
NPF Policy 14 Design, Quality and Place Part c) 
Development proposals that are poorly designed, detrimental to the amenity of the surrounding area
or inconsistent with the six qualities of successful places, will not be supported.    
MLDP 2020 Policy DP1 Development Principles  
Policy DP1 (i) a) requires that the scale, density and character of a development must be appropriate
to the surrounding area and create a sense of place. Proposals must also not adversely impact upon
neighbouring properties in terms of privacy, daylight or overbearing loss of amenity.    
MLDP 2020 Policy PP2 Sustainable Economic Growth  
Policies PP2 promote sustainable economic growth provided all potential impacts can be successfully
mitigated.   
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Page 5 of 7
In this case, whilst it is recognised that the application proposal is for the salon to be operated 3 days
a week, between 9am and 3pm with a maximum of 3 customers a day and these hours and numbers
would be commensurate with a part time use.  A salon as a class 1 (shop use) is not a typical use
ordinarily associated or compatible with residential use.  Further, it is considered that given the
creation of a bespoke salon within a private home, it is not possible to practically or effectively
enforce any such planning condition which would seek to restrict the operation of the salon to the
hours, days and numbers of clients identified by the applicant.      
Therefore, the operation of the salon use with uncontrolled hours, days and numbers of clients would
result in traffic movements with associated noise and disturbance which would have a significant
adverse impact on the character and residential amenity of the surrounding residential properties.  
In the submitted response to the objections received, the applicant believes there to be numerous
business that run from home within Elgin.  However, every proposal is considered on its own merits
and it is noted for example that the businesses quoted may themselves not benefit from any required
planning consent.        
Taking account of the above considerations, the salon is incompatible with the residential area and
given that the operations of a salon in a private home cannot be controlled by planning condition; it is
considered that the traffic movements and their associated noise and disturbance would have a
significant adverse impact on the character and residential amenity of the surrounding residential
properties. 
Design Considerations NPF14 and MLDP 2020 DP1  
The external alterations associated with the change of use are compatible with the character and
appearance of the residential development and in and of themselves do not create any adverse
amenity impacts.  The proposal meets the design requirements of Policies NPF14 and MLDP 2020
DP1.   However, this is separate from the unacceptable use of the salon.      
Access and Parking NPF13 and MLDP 2020 Policy DP1 & PP3 
The Transportation Section has advised that: the short section of shared road serving the site is
private and is not adopted by the Roads Authority.  No objection has been raised to the development
subject to a condition which would require the existing driveway to be reconfigured and extended to
provide four car parking spaces within six months of the date of the decision notice to allow sufficient
parking for the domestic property and the salon within.  It is noted the submitted plans show the
driveway being reconfigured and lock blocked to provide this parking.  Subject to compliance with the
conditions(s) identified the proposal would be acceptable under Policies NPF13 and the access and
parking requirements of Policy DP1 and PP3.   
Recommendation - Refusal 
OTHER MATERIAL CONSIDERATIONS TAKEN INTO ACCOUNT 
None 
HISTORY
Reference No. Description       
Decision  Date Of Decision   
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Page 6 of 7
ADVERT
Advert Fee paid? N/A
Local Newspaper Reason for Advert Date of expiry 
DEVELOPER CONTRIBUTIONS (PGU)
Status N/A 
DOCUMENTS, ASSESSMENTS etc. *
* Includes Environmental Statement, Appropriate Assessment, Design Statement, Design and Access
Statement, RIA, TA, NIA, FRA etc
Supporting information submitted with application? YES 
Summary of main issues raised in each statement/assessment/report
Document Name:  Statement in Support of the Application 
Main Issues:  The Statement advises that: the converted garage is to be used by the applicant
as a salon to provide an opportunity to work as a self-employed hair stylist.  The
proposed hours of operation are 9am-3pm with a maximum of 3 clients per day
and a maximum of 3 days per week.  It is confirmed in the statement that the
applicant is to be the sole operator of the salon which is suggested means there
is to be a maximum of 1 client and 1 car at the property at any one time with
clients spaced such that this is adhered to.  An extract fan will be fitted to the
salon to ensure any odours are extracted with trickle vents on windows for air
circulation.  Background music would be played within the salon.   
Document Name:  Response from Applicants to Objections 
Main Issues:  The applicants have provided responses to the objections raised from their
perspective.   
S.75 AGREEMENT
Application subject to S.75 Agreement  NO
Summary of terms of agreement: 
Location where terms or summary of terms can be inspected:   
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Page 7 of 7
DIRECTION(S) MADE BY SCOTTISH MINISTERS (under DMR2008 Regs)
Section 30 Relating to EIA  NO
Section 31 Requiring planning authority to provide information
and restrict grant of planning permission  NO
Section 32 Requiring planning authority to consider the imposition
of planning conditions  NO
Summary of Direction(s)   
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(Page 2 of 3) Ref:  23/01371/APP
IMPORTANT
YOUR ATTENTION IS DRAWN TO THE REASONS and NOTES BELOW
SCHEDULE OF REASON(S) FOR REFUSAL
By this Notice, Moray Council has REFUSED this proposal.  The Council’s reason(s)
for this decision are as follows: -
The proposal is contrary to the provisions of the Development Plan because:
i) The salon as a class 1 (shop use) is an incompatible use within a
residential property.
ii) The salon within the private residential property is incompatible with the
residential area, and, the traffic movements with their associated noise
and disturbance would have a significant adverse impact on the character
and residential amenity of the surrounding residential properties.
The proposal is therefore contrary to NPF Policies 16 b) and 14 c) and MLDP
2020 Policies DP1 (i) a) and PP2 of the Development Plan.
LIST OF PLANS AND DRAWINGS SHOWING THE DEVELOPMENT
The following plans and drawings form part of the decision:-
Reference Version Title
RF/01 Elevations and floor plans
RF/02 Site location plan
NOTICE OF APPEAL
TOWN AND COUNTRY PLANNING (SCOTLAND) ACT 1997
If the applicant is aggrieved by the decision to refuse permission for or approval
required by a condition in respect of the proposed development, or to grant
permission or approval subject to conditions, the applicant may require the planning
authority to review the case under section 43A of the Town and Country Planning
(Scotland) Act 1997 within three months from the date of this notice.  The notice of
review should be addressed to The Clerk, Moray Council Local Review Body, Legal
and Committee Services, Council Offices, High Street, Elgin IV30 1BX.  This form is
also available and can be submitted online or downloaded from
www.eplanning.scotland.gov.uk
If permission to develop land is refused or granted subject to conditions and the
owner of the land claims that the land has become incapable of reasonably
beneficial use in its existing state and cannot be rendered capable of reasonably
beneficial use by the carrying out of any development which has been or would be
permitted, the owner of the land may serve on the planning authority a purchase
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(Page 3 of 3) Ref:  23/01371/APP
notice requiring the purchase of the owner of the land’s interest in the land in
accordance with Part 5 of the Town and Country Planning (Scotland) Act 1997.
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APPENDIX 2 
NOTICE OF REVIEW,
GROUNDS FOR REVIEW &
SUPPORTING DOCUMENTS
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The Moray Council Council Office High Street Elgin IV30 1BX  Tel: 0300 1234561  Email: development.control@moray.gov.uk
Applications cannot be validated until all the necessary documentation has been submitted and the required fee has been paid.
Thank you for completing this application form:
ONLINE REFERENCE 100655606-001
The online reference is the unique reference for your online form only. The  Planning Authority will allocate an Application Number when
your form is validated. Please quote this reference if you need to contact the planning Authority about this application.
Applicant or Agent Details
Are you an applicant or an agent? * (An agent is an architect, consultant or someone else acting
on behalf of the applicant in connection with this application)  Applicant  Agent
Agent Details
Please enter Agent details
Company/Organisation:
Ref. Number: You must enter a Building Name or Number, or both: *
First Name: * Building Name:
Last Name: * Building Number:
Address 1
Telephone Number: * (Street): *
Extension Number: Address 2:
Mobile Number: Town/City: *
Fax Number: Country: *
Postcode: *
Email Address: *
Is the applicant an individual or an organisation/corporate entity? *
  Individual    Organisation/Corporate entity
Plans Plus
Colin
Keir
Main Street
Plans Plus Offices
01343 842635
IV30 8LG
Moray
By Elgin
Urquhart
ctkplans@aol.com
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Page 2 of 5
Applicant Details
Please enter Applicant details
Title: You must enter a Building Name or Number, or both: *
Other Title: Building Name:
First Name: * Building Number:
Address 1
Last Name: * (Street): *
Company/Organisation Address 2:
Telephone Number: * Town/City: *
Extension Number: Country: *
Mobile Number: Postcode: *
Fax Number:
Email Address: *
Site Address Details
Planning Authority:
Full postal address of the site (including postcode where available):
Address 1: 
Address 2:
Address 3:
Address 4:
Address 5:
Town/City/Settlement:
Post Code:
Please identify/describe the location of the site or sites
Northing Easting
Mr
22 DUFFUS CRESCENT
Ryann
Moray Council
Ferguson Duffus Crescent
22
ELGIN
IV30 5PY
IV30 5PY
UK
864046
Moray
320636
Elgin
ctkplans@aol.com
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Page 3 of 5
Description of Proposal
Please provide a description of your proposal to which your review relates. The description should be the same as given in the
application form, or as amended with the agreement of the planning authority: *
(Max 500 characters)
Type of Application
What type of application did you submit to the planning authority? *
  Application for planning permission (including householder application but excluding application to work minerals).
  Application for planning permission in principle.
  Further application.
  Application for approval of matters specified in conditions.
What does your review relate to? *
  Refusal Notice.
 Grant of permission with Conditions imposed.
  No decision reached within the prescribed period (two months after validation date or any agreed extension) – deemed refusal.
Statement of reasons for seeking review
You must state in full, why you are a seeking a review of the planning authority’s decision (or failure to make a decision). Your statement
must set out all matters you consider require  to be taken into account in determining your review. If necessary this can be provided as a
separate document in the ‘Supporting Documents’ section: *  (Max 500 characters)
Note: you are unlikely to have a further opportunity to add to your statement of appeal at a later date, so it is essential that you produce
all of the information you want the decision-maker to take into account.
You should not however raise any new matter which was not before the planning authority at the time it decided your application (or at
the time expiry of the period of determination), unless you can demonstrate that the new matter could not have been raised before that
time or that it not being raised before that time is a consequence of exceptional circumstances.
Have you raised any matters which were not before the appointed officer  at the time the  Yes   No
Determination on your application was made? *
If yes, you should explain in the box below, why you are raising the new matter, why it was not raised with the appointed officer before
your application was determined and why you consider it should be considered in your review: * (Max 500 characters)
Retrospective consent to convert part of garage to hair salon
See separate sheet attached
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Page 4 of 5
Please provide a list of all supporting documents, materials and evidence which you wish to submit with your notice of review and intend
to rely on in support of your review. You can attach these documents electronically later in the process: * (Max 500 characters)
Application Details
Please provide the application reference no. given to you by your planning
authority for your previous application.
What date was the application submitted to the planning authority? *
What date was the decision issued by the planning authority? *
Review Procedure
The Local Review Body will decide on the procedure to be used to determine your review and may at any time during the review
process require that further information or representations be made to enable them to determine the review. Further information may be
required by one or a combination of procedures, such as: written submissions; the holding of one or more hearing sessions and/or
inspecting the land which is the subject of the review case.
Can this review continue to a conclusion, in your opinion, based on a review of the relevant information provided by yourself and other
parties only,  without any further procedures? For example, written submission, hearing session, site inspection. *
 Yes   No
Please indicate what procedure (or combination of procedures) you think is most appropriate for the handling of your review. You may
select more than one option if you wish the review to be a combination of procedures.
Please select a further procedure *
Please explain in detail in your own words why this further procedure is required and the matters set out in your statement of appeal it
will deal with?  (Max 500 characters)
In the event that the Local Review Body appointed to consider your application decides to inspect the site, in your opinion:
Can the site be clearly seen from a road or public land? *  Yes   No
Is it possible for the site to be accessed safely and without barriers to entry? *  Yes    No
Original plans Decision notice supporting Review information
23/01371/APP
31/10/2023
By means of inspection of the land to which the review relates
15/08/2023
Review board would benefit from seeing both the salon and the site to see for themselves the small scale nature of this salon and
the minimum impact it has on the surrounding area.
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Checklist – Application for Notice of Review
Please complete the following checklist to make sure  you have provided all the necessary information in support of your appeal. Failure
to submit all this  information may result in your appeal  being deemed invalid.
Have you provided the name and address of the applicant?.  *  Yes   No
Have you provided the date and reference number of the application which is the subject of this  Yes   No
review? *
If you are the agent, acting on behalf of the applicant, have you provided details of your name  Yes   No   N/A
and address and indicated whether any notice or correspondence required in connection with the
review should be sent to you or the applicant? *
Have you provided a statement setting out your reasons for requiring a review and by what  Yes   No
procedure (or combination of procedures) you wish the review to be conducted? *
Note: You must state, in full, why you are seeking a review on your application. Your statement must set out all matters you consider
require to be taken into account in determining your review. You may not have a further opportunity to add to your statement of review
at a later date. It is therefore essential that you submit with your notice of review, all necessary information and evidence that you rely
on and wish the Local Review Body to consider as part of your review.
Please attach a copy of all documents, material and evidence which you intend to rely on  Yes   No
(e.g. plans and Drawings) which are now the subject of this review *
Note: Where the review relates to a further application e.g. renewal of planning permission or modification, variation or removal of a
planning condition or where it relates to an application for approval of matters specified in conditions, it is advisable to provide the
application reference number, approved plans and decision notice (if any) from the earlier consent.
Declare – Notice of Review
I/We the applicant/agent certify that this is an application for review on the grounds stated.
Declaration Name: Mr Colin Keir
Declaration Date: 19/12/2023
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~ design consultants lliil p I ans Phone: 01343 842635
111
Fax: 01343 842785
Mobile: 07766 315501
Email: ctkplans@aol.com
p I US ~ Web, http,//members.aol.com/ctkplans
Main Street, Urquhart, Elgin, Moray, IV30 8LG
PLANNING REVIEW STATEMENT
PROJECT :- RETROSPECTIVE CONSENT TO CONVERT PART
OF GARAGE TO HAIR SALON AT 22 DUFFUS CRESCENT
ELGIN MORAY IV30 lPY.
PROJECT NUMBER 23-52
This was a retrospective application to convert part of a domestic
garage to a small hair salon providing a work space of 3.0 x
2.57m which is a total of 7.71 sq.m. This space will only allow a
working facility for the applicant and one client at any given time.
This is a facility to benefit a mother of  children, to give her an
opportunity to earn an income during a tiny window of time
between nursery, school and after school activities. It also
benefits many elderly residents who have become clients over the
months who do not have to take cars into town to get their hair
done. They can walk to this salon. This in itself should be
encouraged at a time when we are all being told to be more
friendly to the planet. We will go on to explain in more detail as
to why and how this low key vital business will not impact on the
amenity or Human Rights of any surrounding proprietors.
The application was made by a friend of the applicant who
believed that planning permission was not required and that only
a building warrant was necessary. The very fact that this was
applied for and approved demonstrates that the applicant was
not trying to hide anything from the neighbours. Many garages
are converted and do not require any planning consent but in
this instance a change of use was involved which has led to the
retrospective application being made.
Member of Federation of Small Businesses : VAT. Reg. No. 415 7900 54 : Proprietor - Colin T. Keir
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REASONS FOR REFUSAL.
You will see from the refusal notice dated 31st October 2023 that
Moray Council have cited the reason for refusal as Policy NPF
16b. This in fact refers to Development Proposals within Local
Development plans and bears no sugnificance to this proposal.
Moray Council should have assessed this application on policy
26b and not 16b.
Policy 14 in the NPF document actually states that there are 6
qualities of successful places. "Supporting well connected
networks that make moving around easy and reduce car
dependency" It goes on to say that "supporting the efficient
use of resources that will allow people to live, play, WORK
and stay in their area, ensuring climate resilience, and
integrating nature positive, biodiversity solutions".
MLDP 2020 Policy DP 1 requires that the scale, density and
character of the development must be appropriate to the
surrounding area and create a sense of place. Proposals must
also not adversely impact upon neighbouring properties in terms
of privacy, daylight or OVERBEARING LOSS OF PRIVACY. It is
a well known fact that many of these new housing developments,
not just in Elgin by Moray wide have seen many garages
converted over the last 5 years with more and more people
working from home after Covid pandemic. This in itself takes
many cars off the road helping to reduce our carbon footprint.
Almost every garage conversion sees a window/ door arrangement
installed to replace the garage door which all appears to blend in
sympathetically with their surroundings. So the actual work
which has been carried out has not been detrimental to the
existing character or amenity ofthe area. The window looks out
on to the street as does everyone elses's windows therefore there
is no privacy impingement nor is there any change to the light
afforded to all surrounding properties. The Council agree that the
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£.. design consultants 11.11 p I ans Phone: 01343 842635
ID
Fax: 01343 842785
I ~
Mobile: 07766 315501
P US
Email: ctkplans@aol.com
Web: http://members.aol.com/ctkplans
_ _ Main Street, Urquhart, Elgin, Moray, IV30 8LG
installation of the window is acceptable under policies NPF 14
and MLDP 2020 DPl
CONCLUSIONS.
It is perhaps stretching a point to put this 7. 71 sq.m. space in
the same category as a Class 1 (shop use) when only dealing with
a maximum of 9 clients a week albeit within daylight hours
whilst the applicants children are at school or nursery. Current
clientele are predominantly locals, most of whom are elderly who
benefit greatly from the service the applicant provides. They do
not have to drive into Elgin town centre, fret about a parking
space nor have to walk further to a town centre salon than they
do from their homes to the salon in question. The environment
wins and so do the elderly who rely on what the applicant
provides.
At a time of economic turmoil, how can an individual who has to
work around  children's activities, possibly hope to start
a business in the town working 3 hours a day for 3 days of the
week. The economics simply do not stack up. You have to begin
as an acorn before you become an oak tree and this is the
applicant's acorn. She has to be flexible both in terms of her
childrens school activities and their health as one of the children
suffers from allergies and asthma so she has to be available at a
drop of a hat to pick the child up.
With regards to vehicle movements, we are certain that there will
be more Amazon van deliveries to this address in a week that
there will be clients arriving with their car. It is a facility
frequented by locals who are all happy to walk to have their hair
done.
Member of Federation of Small Businesses : V.A.T. Reg. No. 415 7900 54 : Proprietor - Colin T. Keir
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REGULATING.
The concerns around how one could control the numbers of
clients is a concern which is accepted. No one these days would
simply accept the word of an applicant that all she would take on
in a day is 3 clients only or 9 in a week.
The applicant makes all the appointments electronically and a
diary is kept.
Her finances would detail the payments and over a period of time
it would be easy to ascertain how many clients visit per
day/week.
Any consent could be restricted to 3 years and re-applied for
again after this time. If there were issues then any consent could
be looked at afresh.
A Section 75 agreement could be entered into restricting the
number of bookings that could be made per week.
Or the word of the applicant that she is a low key, but
important contributer to the neighbourhood could be
considered and avoiding people having to take cars,
including herself to go to work may just allow her to make a
simple living from home whilst improving the environment.
There are options available to control this proposal which
would protect the surrounding neighbours and also allow the
applicant to service elderly people's needs who also live
locally.
Finally. NPF policy 14 states under the heading of
ADAPTABLE. "supporting commitment to investing in the
long-term value of buildings, streets and spaces by allowing
for flexibility so that they can be changed quickly to
accommodate different uses as well as maintained over time.
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~ design consultants lliil p I ans Phone: 01343 842635
"
Fax: 01343 842785
Mobile: 07766 315501
Email: ctkplans@aol.com
P I US ~ Web: http://members.aol.com/ctkplans
Main Street, Urquhart, Elgin, Moray, IV30 8LG
The applicant has put together her own response to specific
objections but there have been 32 local people who have
supported this application. There has been no evidence to
demonstrate the increase of vehicle movements since the salon
started business only supposition. In a democracy 32 ayes to 5
nos would be a positive and we accept that policies are there to
protect Moray. But what are we protecting here.? It is a well
known fact that there are at least 49 other businesses locally
(some class 1) operating. A refusal will make many residents
worried that what is providing a living for them at present by
working out of their homes could come to an end if identified by
Moray Council as requiring planning permission.
We respectfully ask that you overturn the planning
departments refusal of this application as it does in our
opinion comply with the policies the planning department
stated for their reason to refuse this low key development.
Member of Federation of Small Businesses : VAT. Reg. No. 415 7900 54 : Proprietor - Colin T. Keir
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As noted in the earlier responses, the construction works may have caused the immediate
neighbours slight inconvenience, but as already mentioned, any building works at a property
will create noise and disruption, but this was kept to a minimum and is now completed, so
has no ongoing impact to the neighbouring properties as a result of the salon now being
complete.
2. Response as noted above at point 4 regarding properties being used for business use.
3. Response as noted above at points 3 and 4 - in addition - 
Mrs Ferguson specifically messaged her clients to request that they approach our property
via the road which passes number  and leave this way also to restrict any inconvenience to
the neighbours at number , as the neighbour at number  have no concerns regarding
the salon or the clients passing their property. (add photo)
4. What evidence is there to prove the hours that Mrs Ferguson has been working? Mrs
Ferguson has kept her appointment book completely up to date with all clients times and
dates of appointments and with the backup of the ring doorbell camera, can prove the times
clients have attended at the property.
The screenshot of the opening times has been taken from a social media page. The 'Always
open' reference refers to the social media page and not the physical salon business. Mrs
Ferguson's social media page can receive messages at any time, but the salon is clearly not
open 24/7. Having  children, Mrs Ferguson does not attend to clients in the salon in
the evenings. Assumptions have been made due to the lights being on in the salon during
the evening, but we are at liberty to have lights on in any room in our home without
justification to our neighbours.
As noted above, the amount of clients attending at the salon are no different to friends or
relatives visiting our family and by no means causes danger to the children playing outside,
given the times of opening are during school hours, when children are not out playing and
also given our own children play on the green area mentioned, the safety of our own
children is paramount and we would never put them at risk or in danger from operating the
salon in our home.
Having 340 followers on a social media page is no indication of how many customers the Mrs
Ferguson has. Social media followers can be friends, colleagues, other hairdressers to name
a few. The supportive comments are simply stating that customers can walk to the salon if
they live in Hamilton Gardens, which is much more convenient that having to drive into
town. The supportive comments are not all from existing customers, they are also from
people who know us and are supporting us with this new venture.
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APPENDIX 3 
FURTHER REPRESENTATIONS
FROM INTERESTED PARTIES
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1
Lissa Rowan
From:
Sent: 17 January 2024 18:17
To: Lissa Rowan
Subject: Re: Notice of Review: Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council
network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Hi there, 
I wish to add to my support of the conversion of the garage to hair salon at 22 Duffus Crescent.   Since its
conversion, I have not noticed a sudden influx of extra people on foot or in cars around the area.  Although
we live further down the street, I walk past 22 Duffus Crescent up to six times a day, mainly between 8.30
and 3.30.  I have not seen any issues with extra cars or parking outside or near to 22 Duffus Crescent on any
occasion.  I have not met lots of people taking over the pavements near by.  Most times I walk past, the
house and salon look quiet and there is no one else around, just as it was before the conversion. 
Many thanks, 
On Tue, Jan 16, 2024 at 10:54 AM Lissa Rowan <Lissa.Rowan@moray.gov.uk> wrote:
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy and
Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754 
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2
Please note, my working pattern is Monday-Thursday  
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1
Lissa Rowan
From:
Sent: 17 January 2024 20:24
To: Lissa Rowan
Subject: Support for Planning Application 23/01371/APP
Hi Lissa, 
I would like to express my support for the planning application 23/01371/APP. 
The reason I would like to support the application is that since the applicant has opened her salon it has
allowed me to go to have my hair done for the first time in years. This is due to the affordable prices, the
fact that I can go within school hours when my children are at school and nursery and also that it is within
walking distance from my house which means I don’t have to travel far. 
I was a hairdresser myself for many years but had to give up work when I had children as I simply could not
afford the rates to rent a premises in town. 
I think that it is fantastic that the applicant has opened this salon within her home which allows her to
work within school hours. It would be a shame if the application was rejected as it would take away ability
to work. 
Thank you. 
Kind regards, 
Sent from my iPhone
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1
Lissa Rowan
From:
Sent: 17 January 2024 21:21
To: Lissa Rowan
Subject: Re: Notice of Review: Planning Application 23/01371/APP
Attachments: image003.png
Warning. This email contains web links and originates from outside of the Moray Council
network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Dear Madam 
Town and Country Planning (Schemes of Delegation and Local Review Procedure) 
(Scotland) Regulations 2013 [‘the Regulations’] 
Notice of Review: Planning Application 23/01371/APP – Retrospective consent to convert part of garage to
hair salon at 22 Duffus Crescent, Elgin 
Further to the previous support submission in connection with the above, I would have the following points
to add:- 
Given that the salon has been operating for a period of approximately 6 months, there is now evidence that
it is not posing any adverse issues to the neighbours or other proprietors on Duffus Crescent. 
I pass the property on a daily basis to get to and from my own home and rarely see another vehicle in the
drive other than the Fergusons’ own family car. 
I believe that it has definitely been proven that the salon has not had any negative impact and you would
actually not even realise the salon was there if you did not know it was. From the outside of the property, it
looks just like any other home that has converted the garage to a room. 
Mrs Ferguson is a mother to 3 primary/nursery aged children and can only work during the school/nursery
hours. She should be supported in being able to run the salon at her home to fit in with a very busy home
life with the children. I know from my own experience that trying to work and support a family is difficult
enough at the best of times. 
The original concerns of extra footfall, vehicular traffic, road obstruction, parking issues and privacy of
neighbours can surely now all be negated, given none of these have been an issue. 
Commercial rates to rent a salon space or even rent a chair in an existing salon are too high for someone
who has limited hours to work. Having the salon at home gives Mrs Ferguson the opportunity to be able to
work and make the best use of the child free time she does have. 
There are numerous other businesses that run from homes in Hamilton Gardens and a small, discreet salon
is an asset to the community. 
I am not a client of Mrs Fergusons and have no personal interest in her running the salon from home, other
than to support one of the kindest people I know. 
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2
I would hope that the decision be seriously reconsidered with the lives of the whole Ferguson family taken
into account, as Mrs Ferguson is simply trying to work in the only way possible to support and provide for
her lovely family. 
Yours faithfully 
On Tue, 16 Jan 2024, 10:54 Lissa Rowan, <Lissa.Rowan@moray.gov.uk> wrote:
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy and
Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754
The linked image cannot be displayed.  The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.
Please note, my working pattern is Monday-Thursday  
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1
Lissa Rowan
From:
Sent: 18 January 2024 20:27
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council
network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Hello Lissa.
Thank you so much for the email. I would like to add that we have not noticed any disturbance  in the area
due to this business. There are no changes have been noticed to livelihood.  We haven't noticed any issues
with large amount of people or cars in area in the last 6 months. There has been no issue with parking or
traffic within the area or our street.
We fully support Rebecca with this business. For me and my family it's an advantage to have the business
so close by.  
We wish Rebecca all the very best for her business. 
Kind regards   
From: Lissa Rowan <Lissa.Rowan@moray.gov.uk>
Sent: 16 January 2024 10:54
Subject: Notice of Review: Planning Application 23/01371/APP 
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy and
Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754 
Please note, my working pattern is Monday-Thursday  
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1
Lissa Rowan
From:
Sent: 18 January 2024 20:34
To: Lissa Rowan
Subject: RE: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council
network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Good evening,
I would like to put forward the following comments in support of the application above.  As a neighbour I was
previously in favour of the application and I still strongly support the application.
Mrs Fergusson has been extremely considerate of other neighbours and in deed I would not know  that she is
operating a hair salon from her garage  There certainly has been no increase in traffic or has there been any
congestion or problems in parking in the street.  In fact I have a new neighbor who has more cars parked every day
outside their property than I have ever seen with Mrs Fergusson.  I actually would not know when she is working as
it is still very quiet and I have not seen large groups of people frequent the property
There are quite a few of us who live on the estate who use her for our hairdressing services – it is indeed a very
beneficial addition to our estate and obviously very good for carbon footprint as I can walk and I am not having to
use my car, it is also very safe for my children to use her to get their hair cut.   I think more people should be given
the opportunity to operate from home especially as this has been done in keeping to high standards of our
estate  and very tastefully done in keeping with the other properties in the estate
Thank you   
Sent from Mail for Windows 
From: Lissa Rowan
Sent: 16 January 2024 10:54
Subject: Notice of Review: Planning Application 23/01371/APP 
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy and
Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754 
Please note, my working pattern is Monday-Thursday   
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1
Lissa Rowan
From:
Sent: 19 January 2024 10:57
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Dear Lissa, 
Thank you for your email and attachment. 
I would like to further add to my support for this application as I feel strongly that having a small local hair salon is
definitely a net benefit to the community - in fact, I don’t really see any real disadvantages. I struggle to see how
something being run on such a small scale for relatively short period of times could be of any more inconvenience to
those living in the area than say, people having a friend/relative round to visit; having delivery drivers drop off
parcels; or a window cleaner doing his rounds. 
I see the applicant at school pick ups/drop offs as well as at various afterschool kids’ activities and hobbies.
Therefore, I do not believe she would have any or many opportunities to be able to operate outwith school hours.
The nature of the business is not one where you would have a queue of people waiting outside or cars coming and
going every 5minutes. It is also likely that a lot of  clients will walk to the salon given its convenient location. 
It is extremely difficult to find premises to rent for only a few hours - you quite often need to commit to full days (as
I know from my wife’s experience), this would be inefficient and would not make it worth the applicant’s time.
There are so many difficulties for households with two working patents and there should be more done to help and
encourage people (especially mothers) to get back to work. As my wife and I are also working parents, we can
understand the need for the convenience and flexibility of being able to essentially work from home. A huge number
of people are lucky enough to be able to do so and given the very quiet, limited and non-intrusive nature of the
applicant’s business, I don’t see why this shouldn’t be an option for her. 
Kind Regards, 
On 16 Jan 2024, at 10:54, Lissa Rowan <Lissa.Rowan@moray.gov.uk> wrote:  
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy
and Performance Services
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2
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754
<image003.png>  
Please note, my working pattern is Monday-Thursday  
<LR299 - Ltr to IPs NoR Not.pdf>
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1
Lissa Rowan
From:
Sent: 20 January 2024 17:24
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council
network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Hi I am so very pleased to see this being reviewed. 
. 
. The family
are a lovely, kind and respectful family with 3 children who are very well thought of in this estate. Ryan is a
very good trustworthy respectable  electrician and Rebecca an incredible talented hair dresser who just
wants to work whilst not having to worry about her job effecting the kids.   
I and many others would very much like the salon to go ahead being we live close by  and would prefer
giving  that the hours open are during school time  hours.  Not everyone drives and the bus service isn’t the
best up this way anyway so even better for those who lived close by 
who would benefit from the short
distance to Rebecca’s salon. Not to mention the ever growing populating houses being built round here
would also benefit. Please see that this is beneficial for this area 
Regards 
On 16 Jan 2024, at 10:55, Lissa Rowan <Lissa.Rowan@moray.gov.uk> wrote:
Thursday  
The linked
image cannot
be displayed. 
The file may
have been
moved,
renamed, or
deleted.
Verify that
the link
points to the
correct file
and location.
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1
Lissa Rowan
From:
Sent: 22 January 2024 19:00
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council
network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Dear Lissa, 
Many thanks for you email regarding the Notice of Review: Planning Application 23/01371/APP. 
Please see below a further representation in support of Mrs Ferguson's planning application. 
Since Mrs Ferguson has opened her business operating from no.22 there has been no increase in pedestrian footfall,
vehicle numbers, or traffic noise in Duffus Crescent. Indeed, if one did not already know that Mrs Ferguson had a
salon you would be unaware of it. I work from home in Duffus Crescent so I am home all day with a street-side office
and would certainly notice any increases in traffic or noise. Furthermore, I regularly walk past no.22 with my dog, and
there has been no increase in the number of street parked vehicles, or vehicles blocking access ways.  Mrs Ferguson
is a busy mother who has decided to spend a couple of hours a day providing a hair dressing service for those in a
similar situation on the development, and also to help support her family, to provide this service anywhere other than
her home would not be feasible for her, and would remove a convenient service from those who rely on services
being local.
As a neighbour, I fully support Mrs Ferguson, her business provides a vital service to those unable to go elsewhere,
services such as Mrs Ferguson's not only keep businesses local, they also unite the community. 
Best Regards. 
On Tuesday, 16 January 2024 at 10:54:43 GMT, Lissa Rowan <lissa.rowan@moray.gov.uk> wrote: 
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Page 129

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2
Lissa Rowan| Committee Services Officer | Governance, Strategy and
Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754 
Please note, my working pattern is Monday-Thursday  
Page 130

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1
Lissa Rowan
From:
Sent: 22 January 2024 19:14
To: Lissa Rowan
Subject: Your ref : LR/LR299
Good Evening, 
I have received notification of a review of the above reference. 
I would just like to say that I live round the corner from Mrs Fergusson and fully support the salon, I walk
regularly round Hamilton gardens and have not once seen any changes in traffic or any more people around
than normal. I find the convenience of the salon is excellent, saves having to go into town, I feel as a
community we should support anyone trying to run a business and provide for their families. Mrs Ferguson
is a very well thought of member of the community and is very considerate of anyone around her. 
Kind regards   
Sent from the all-new AOL app for iOS
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1
Lissa Rowan
From:
Sent: 23 January 2024 19:14
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Dear Lisa 
I am writing again to support this very small business .
I am able to arrive at appointments within four minutes with my electric bike which is extremely accommodating to
me to be able to come before my school pick up. I am aware that most of  clients live within Hamilton
gardens and Bishopmill area due to them knowing the family a number of years they are all a support to the family 
in which other possible position is  able to work such short hours in
which are not a tie. Due to keeping the prices down not being in town or with high rates to pay I’m able to afford
hair appointments regularly. This accommodating salon suites so many with additional needs due to its quiet and
calm atmosphere. The family are committed to other activities out within school and nursery hours which gives no
other flexibility for working out within them.this is such a useful business to many in the area and has no impact on
anyone. The family are only trying to do the very best for themselves and their family.  both
running businesses and juggling life they are a hard working family and showing their children a great purpose in life
with such great work ethics. 
On 16 Jan 2024, at 10:54, Lissa Rowan <Lissa.Rowan@moray.gov.uk> wrote:  
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy
and Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754
<image003.png>  
Please note, my working pattern is Monday-Thursday  
<LR299 - Ltr to IPs NoR Not.pdf>
Page 132

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1
Lissa Rowan
From:
Sent: 24 January 2024 07:19
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council
network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Good morning, 
I want to support this planning application request and wanted to highlight certain important points. 
First of all, it is very discreet and no one would have any idea that it is a salon. 
Secondly, there is no increase in traffic, nor any extra cars parking on the road due to Rebecca
being exceptionally considerate and using her driveway for anyone to park so you would not know
if friends,family or clients are visiting nor would anyone care as not effecting anyone else. 
Lastly, it is hard for us mums to work hours around the school day. Only possible to work 4.5hours
due to drop off/pickup/lunch, however working from home allows more flexibility meaning more
money for the family to live off. We should be supporting these small businesses not hindering, and
supporting people to work a decent amount of house to help with the economy. 
Kind regards 
Sent from Outlook for iOS
From: Lissa Rowan <Lissa.Rowan@moray.gov.uk>
Sent: Tuesday, January 16, 2024 10:59:46 AM
Subject: Notice of Review: Planning Application 23/01371/APP 
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy and
Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754
Page 133

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2
Please note, my working pattern is Monday-Thursday  
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1
Lissa Rowan
From:
Sent: 28 January 2024 07:50
To: Lissa Rowan
Subject: Application Ref- 23/01371/APP
Application Ref- 23/01371/APP 
Dear Lissa , 
Myself and my family live to the applicants on the end of the access road. Due to me working part
time from home I have had no disturbance in any way from the salon being next door. For the last 6 months
we have no difference or change and they been very accommodating asking clients to walk around the own
pathway. Whilst working I have noticed anyone passing. We barely ever see any cars there and when they
do have a visitor they always use their driveway. We have never had an issue with parked cars on the access
road or street from the Ferguson’s. 
The salon is very well done and this is a huge benefit to us as a family I can go on my day off for
appointments while my children are at school. My husband works shifts and can use the salon whilst home
in the day also. During school holidays I can send my children in one at a time whilst staying home with the
others and I can continue to work. This is extremely rare and a fantastic experience for us. 
we fully support Mrs Ferguson working from home and see how busy
their family are on a day to day basis, the same as we are. I am aware of many residents in Hamilton
gardens who also support it as it is so useful to us. We are also very aware of how many businesses in which
run from here and they have not been issued with any problems all fully supported by the community. Some
of these 48 other businesses here have continuous clients on a much larger scale, it is very unfair that the
Ferguson’s have been targeted for this very small business. Mrs Ferguson has such a limited time to work
which I understand myself and just wants to get on with juggling her children. I really hope you are able to
overturn the decision on this small business and approve.   
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1
Lissa Rowan
From:
Sent: 28 January 2024 19:34
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Good evening, 
I would like to add to my previous email please,  stating why Mrs Ferguson should be allowed to keep her salon in
Duffus Crescent, Elgin. 
I myself live on Duffus Crescent  and am extremely happy that I can walk to my hairdresser. There have been no
issues with parking on the estate as far as I am aware of. I have never seen or heard of any issues of this. 
This is just a mum of young children looking to do what she loves in her own home. 
Please consider letting Mrs Ferguson keep her beautiful salon. It’s not hurting anyone. 
Kind regards  
Sent from my iPhone 
On 16 Jan 2024, at 10:54, Lissa Rowan <Lissa.Rowan@moray.gov.uk> wrote:  
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy
and Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754
<image003.png>  
Please note, my working pattern is Monday-Thursday  
<LR299 - Ltr to IPs NoR Not.pdf>
Page 136

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1
Lissa Rowan
From:
Sent: 29 January 2024 21:24
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council
network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Good evening, 
I write regarding the retrospective planning permission Of 22 Duffus Crescent. 
Further to my first comments I would like to add that since then I have not noticed any extra traffic in the
area. I visit a friend regularly on Duffus crescent and drive past most days to my home on the estate and at
no point has the drive or road looked busy or overcrowded outside number 22. The transformation of the
garage looks pleasing to the eye and has been done to a high standard and looks In keeping with other
houses on the street with wood cladding. 
Having visited the salon with my daughter, it is very clear that the small salon would not be able to expand
and have more than the number of clients Mrs Ferguson stated in her plans which I believe is the concern of
some.
I have also visited the salon and at no point have i felt the need to observe the houses surrounding it, which
again, i believe is the concern of some. 
I also have to say that my daughter gets anxious with visiting salons but this homely experience allowed her
to feel comfortable and calm. 
With additional support needs on the rise throughout the country, I feel it is important to have more options
and this salon feels calming for parents and children alike. 
I fully support this business and I would find it a huge shame that The Ferguson's should be disadvantaged
due to a very small minority, especially when there are several other businesses on the estate who have had
no objections . Until a recent house sale, the house across from The
Ferguson's had a dog grooming business running in the back garden. 
I really do hope that this hard working family are left to enjoy their property and Mrs Ferguson continues to
be able to work from home. They are an asset to the estate and their work ethic and juggling of parenting are
to be admired. 
Kind regards, 
Sent from Outlook for Android
From: Lissa Rowan <Lissa.Rowan@moray.gov.uk>
Sent: Tuesday, January 16, 2024 10:54:41 AM
Subject: Notice of Review: Planning Application 23/01371/APP 
Page 137

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2
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy and
Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754 
Please note, my working pattern is Monday-Thursday  
Page 138

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1
Lissa Rowan
From:
Sent: 29 January 2024 21:36
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Good evening 
In addition to my previous comments with regards being in favour of Mrs feegussons hair salon I had mentioned I
felt the salon is very safe for my children to get their hair cut. My teenager has autism and can be over whelmed by
busy and noisy environments . The fact that Mrs Ferguson has only the capacity to have one client at a time makes
my daughter  feel very comfortable and safe as it is a nice and quiet space for her and easy access to home .
Thank you 
Sent from my iPhone 
Good evening,
I would like to put forward the following comments in support of the application above.  As a
neighbour I was previously in favour of the application and I still strongly support the application.
Mrs Fergusson has been extremely considerate of other neighbours and in deed I would not
know  that she is operating a hair salon from her garage  There certainly has been no increase in
traffic or has there been any congestion or problems in parking in the street. 
I actually would not know when she is working as it is still very quiet and I have not seen
large groups of people frequent the property
There are quite a few of us who live on the estate who use her for our hairdressing services – it is
indeed a very beneficial addition to our estate and obviously very good for carbon footprint as I can
walk and I am not having to use my car, it is also very safe for my children to use her to get their hair
cut.   I think more people should be given the opportunity to operate from home especially as this
has been done in keeping to high standards of our estate  and very tastefully done in keeping with
the other properties in the estate
Thank you    
Sent from Mail for Windows  
From: Lissa Rowan
Sent: 16 January 2024 10:54
Subject: Notice of Review: Planning Application 23/01371/APP  
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Page 139

Page 140

2
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy
and Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754
<image003.png>  
Please note, my working pattern is Monday-Thursday    
Page 140

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1
Lissa Rowan
From:
Sent: 26 January 2024 15:36
To: Lissa Rowan
Subject: Ref: LR/LR 299 - 22 Duffus Crescent
Good aŌernoon, 
I received a leƩer about the above property and the small business that trades from the converted garage. 
I have not noƟced any increase in traffic in the area due to Mrs Fergusons small business starƟng. 
If the business was bigger, I would expect there to be a dramaƟc increase in car’s parked on the side of the road and
a constant disturbance due to people constantly coming back and too, but this is far from the case. I haven’t noƟced
any change. 
I don’t believe that the size of the business would interrupt any neighbours as there is only a few people arriving
throughout the day. I would compare this to my friend coming round for a coffee or a Tesco delivery. 
On another note, I think it’s great that a young individual is looking to start a small business in the area considering
the recent economic turmoil with general cost increases/interest rate rises etc. Why would anybody wish to put a
stop to it as it will bring a benefit to the local community. 
Kind Regards, 
Page 141

Page 142

While I do not wish to make comments relating to personal issues, I have to reply to matters raised by the applicant.
The applicant has stated ‘they feel victimised by objectors who now intimidate us and any visitors when taking access
to and from our home’ If this is aimed at my family, it is simply untrue. But it has to be said that any innocent
interaction or movement outside of my property has been viewed as intimidation by the applicant.
I have previously had Mr Ferguson on my doorstep making a false allegation of intimidation. It was fully explained to
him and he could not contest my reasons. He then made ANOTHER allegation of intimidation, which AGAIN was
explained, and AGAIN he could not offer evidence to prove his point. During this discussion, Mrs Ferguson strode to
my front door saying ‘they are not listening’, and proceeded to talk AT me rather than have a discussion WITH me.
This escalation culminated with Mrs Ferguson shouting as she left my doorstep. I did not hear everything she said as
her back was towards me as she was shouting. I was fortunate in this instance that other neighbours had heard the
commotion and came to check we were both ok, as unfortunately my daughter was exposed to this behaviour due to
the shouting from the applicant. This was a frightening experience for both of us, and had considerable impact. This
is not the behaviour of a ‘low key’ or considerate neighbour.
Their latest response now includes a further allegation of watching them through the fence. We share a fenceline
separated roughly in the middle, and we have pots as part of our front garden. I can say both my wife and I have
been in this vicinity, checking our garden pots due to recent winds and for general upkeep, but also because due to
the actions and behaviours of the applicant (which we have not detailed, as they are not material concerns relating
to the plan) we intend to install a fence in the summer, and I needed to verify the boundary. I have run a line to
extend the fenceline, and they will find a red mark on the kerb which will verify this statement. (I have also been at
their gate on several occasions in the early hours of the morning- the gate is often not closed, and allowed to bang
nosily which wakes us up, so I go out to close it.)  I hope this answer regarding being at the fence reassures them that
nothing untoward was taking place, and the installation of the fence will provide a physical barrier to further guard
against misunderstandings. The fence will be installed entirely on our property so they do not have to worry about
maintenance. Due to the personal viewpoints being expressed, I feel a site visit should be refused, as there is enough
evidence and reports in place to perform an impartial assessment, rather than having a private audience to express
the applicants comments.
They say they have experienced deliberate obstruction of the access road from neighbours, making it near impossible
for them to access their drive. We have lived here happily for 8 years, with absolutely zero instances of parking issues
from any of the occupants of the 5 owners of the access road. It is not a main road, which the applicants are used to,
it is only wide enough for one vehicle. Visitors to our house park in front of our drive, and it does block the access
road. We are located in the middle, with two houses either side of us, so if we have a visitor parked in front of our
house, the other residents STILL have access to one of the two entrance/exit points. We ensure that enough space is
left available for the applicant to be able to manoeuvre their vehicle and use the entrance they are immediately next
to. Pictures taken and submitted by the applicant clearly demonstrate this. Our visitors have parked this way for 8
years, and it has not caused any issues whatsoever with previous neighbours. There is no delicate way to say it, but
this is a non-existent issue, and they seem determined to make their life difficult while attempting to make it into an
issue. They park vehicles facing the longest way out, increasing chances of any visitors at two houses blocking their
way. I arrived home in my work vehicle, and seeing Mrs Ferguson at her car, quickly reversed in to clear the road.
Rather than drive past (or perform a 3-point turn in her drive), she reversed out of the other entrance. Contrast this
with Mr Ferguson, who decided to mount the kerb and drive half on the grass to pass a visitor’s car, a dangerous
manoeuvre that could have damaged his or our visitor’s vehicle, and a bizarre one considering the entire rest of the
road was completely empty, and he could have driven in the other entrance without any issues. 
We do not have visitors often, but appear to have been under surveillance for a number of months, and in the
submitted pictures they managed to capture every single visitor which I find shocking, especially as they are the ones
seemingly having people looking in their windows and being intimidated. 
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Page 143

Parking: To justify parking, the applicant states other families have more vehicles parked at their houses. That is a
different physical, geographic location, and has nothing to do with this application. The fact is, the access road was
never designed for a large number of vehicles. Historically the 3 families centrally on the access road have had 2
vehicles, and have had visitors, but no parking instances. We have never objected to the applicant having visitors, or
visitors parking in front of THEIR house- but increasing numbers of visitors/customers and family members were
parking in front of our property, even though they could have parked in front of the applicants? We do not like
confrontation, so just put up with it, and then received notification of the retrospective planning application. This just
seemed a further extension of the applicant doing what they wanted with no consideration to others. With no
attempt from them to discuss their plans, our only recourse was to place an objection in the planning system. The
access road is only wide enough for 1 vehicle, it was never designed for large volumes of traffic. I previously had a
large van for work, and had to park outside the estate as it was too difficult to manoeuvre in the access road, so I
speak from experience. If the applicant has encountered difficulty manoeuvring when entering/leaving the access
road when they only have 2 vehicles it will only be made increasingly difficult, if not impossible, with 4 vehicles.
Modifying the front will not alleviate this issue. They have also mentioned a parking incident where they were
‘targeted by an irate neighbour over parking’. They have neglected to mention the entire incident was CAUSED by
their inconsiderate parking of two vehicles in front of that neighbours’ house, leaving no room if the occupant
expected visitors.
Reconfiguration of drive: The reconfiguration of the drive was submitted along with retrospective planning
application for the business, and while it may be beneficial for them, parking requirements have to be met by any
proposed business, and this was done primarily as a conditional requirement for a business. I am happy to be
corrected, but the report of handling states ‘the existing driveway to be reconfigured and extended to allow four car
parking spaces…… within 6 months of the decision notice to allow sufficient parking for the domestic property and
the salon within.’ The applicant states they already have permission to alter their drive- but surely that is only if the
business application is successful? As stated above, reconfiguring the drive will not alleviate issues.
Other Businesses in estate: Regarding other businesses running in the estate, I am aware of this, but I am not aware
of any impact on their neighbours, or their location within the estate. That has nothing to do with me, or this
application. Moray Planning department have clearly stated each application is considered on a case-by-case basis,
taking into account material considerations. The businesses noted may not have required planning consent, or have
any impact on the amenity. Mr Keir says a refusal will make many residents feel worried that working out of their
homes will come to an end if the application is refused.  I feel the sidelines/microbusinesses/home office
arrangements in the estate are subject to their own discussion within their immediate locality. The only worry that is
being created is by Mr Keir trying to say this planning application affects them, which it doesn’t. 
The deeds stipulate no business is to be run from the estate to protect the amenity. The planning system is there for
the same purpose. Neighbours can have disagreements, over many issues, or over the impact of a business. That is
THEIR business, neighbours can come to agreements over what takes place in their locality, as long as they are in
agreement. As Mr Keir states, we live in a democratic society. The deeds are only there to enforce decisions made by
the experienced council planners, which in this case was to refuse the application.
Provisions in place: A number of provisions have been put forward to address concerns of numbers of customers.
Electronic diaries, finance checks, a section 75 agreement. Diaries can be altered, off the books diaries kept, data can
be deleted, payments may be cash in hand. There are numerous ways that customer numbers can be manipulated,
which is why on a similar conversion a Moray planning officer refused it, as there was no way of officially regulating it
once approval had been given. Mr Keir states that it is a stretch to call the business a shop, but it is. He goes on to say
you begin as an acorn before becoming an oak tree. Every business owner wants their business to grow, but this
location is unsuitable for that growth. If it is so small scale, it seems overkill to turn part of your house into a shop,
when simply operating as a mobile hairdresser would ensure the ability to be flexible and mobile for your family,
while catering to the elderly in the comfort of their homes, and reducing your overall running costs from energy
expenditure? 
Page 143

Page 144

Further comments from Mr Keir
It has to be stated that Mr Keir is not impartial and has been paid to favour the applicants position. Mr Keir states 32
ayes to 5 nos would be a positive and that policies are there to protect Moray. My understanding was the planning
process was to pass comment on an application that had an effect on you, not a straightforward vote where most
votes indicate the winner. If that was the case, rather than just follow the rules of the planning system, I am sure 5
objectors would be able to muster more support than one applicant. That aside, some submissions of support
appeared blank, others were personal attacks, and very few actually contained material considerations. As I
mentioned in my objection, the customers disrupt our amenity, then return to their own home which is undisturbed.
Mr Keir accepts policies are in place to protect Moray. Those same policies were responsible for the application being
refused, after consideration of all arguments, but the decision was not accepted by the applicant. He asks ‘what is
being protected?’- that would be the democratic right of the 5 objectors to have their objections heard, and then be
validated by council planners in refusing the application. 
The applicant admits it was rushed, which resulted in no planning, and no assessment of the location, impact on
amenity, or any discussion at all with neighbours on the subject before proceeding. No discussion of the
purpose/nature of the work was given, not even through 2 weeks of noise and disruption when there was ample
opportunity to do so- a strange situation given we were classed as friends for a number of years. I do not believe it
was rushed, and feel it was a calculated decision to put everything in place to try and force their application through.
The applicant states she is considerate, but even she says ‘ she did not for one minute consider the neighbours
(would object to the alterations)’ . I feel the first part of that sentence is the pertinent part. Due to communication
not being open from the start, I feel I cannot trust their word on their intentions with this proposal as ultimately it
CANNOT be controlled, regardless of any short-term measures.
I can understand their feelings of emotional and mental upset, as this has had a damaging effect on all concerned.
Not wishing to detract from those feelings, it may help them to understand this is purely a planning matter, and
comments should have been restricted to this. I have reviewed my initial comments, and found none of them
derogatory or personal in nature. It was my understanding that the planning application was subject to all MATERIAL
CONSIDERATIONS pertaining to the plan, both for and against. Unfortunately, it has turned into a toxic environment
of personal attacks and bullying behaviour against objectors, who have only exercised their legal right to have an
opinion on a building matter that affects them. I live in a residential estate, and did not expect a shop to be
developed next door. 4 other objectors in the very near vicinity appear to have the same opinion. It is unfortunate
that the applicant cannot understand that it is perfectly acceptable to hold a different opinion to theirs. This is why
we have an impartial planning system, one that assessed both opinions, and ruled the development of a shop in a
residential area should be refused. 
Page 144

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1
Lissa Rowan
From:
Sent: 31 January 2024 20:37
To: Lissa Rowan
Subject: Re: Notice of Review:  Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council network. 
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Many thanks for the correspondence surrounding this planning application.  I understand that there is a due process
to follow but it is both surprising and alarming that this case is consuming so much time, effort and money, not only
by the applicants but also the council.  This is a micro business (not even a small business) that has minimal impact
on the environment in which it operates, and on the residences that surrounds it.  The owners are extremely
sensitive to their position in there local community, with minimal foot fall, no additional traffic arriving at the
premises, and no inconvenience caused to neighbours.  I am also aware of other businesses being operated from
private residences not only within this estate but in other areas of Elgin.  Is the same level of rigour applied to other
applicants?  Common sense must prevail.  Small and micro businesses are the lifeblood of any community. 
Many thanks, 
On 16 Jan 2024, at 10:54, Lissa Rowan <Lissa.Rowan@moray.gov.uk> wrote:  
Good morning  
Please find attached correspondence in relation to the above Notice of Review.  
Kind regards  
Lissa  
Lissa Rowan| Committee Services Officer | Governance, Strategy
and Performance Services
lissa.rowan@moray.gov.uk  | website | facebook | twitter | instagram | news
01343 563015 or 07765 741754
<image003.png>  
Please note, my working pattern is Monday-Thursday  
<LR299 - Ltr to IPs NoR Not.pdf>
Page 145

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1
Lissa Rowan
From:
Sent: 30 January 2024 20:30
To: Lissa Rowan
Subject: Fwd: Planning Application 23/01371/APP
Warning. This email contains web links and originates from outside of the Moray Council
network.
You should only click on these links if you are certain that the email is
genuine and the content is safe.
Can I please update my response to- 
In relation to the NOR for the above application I would like to add the below additional comments - 
Information detailed in the response from Mr & Mrs Fergusson in my opinion are quite clearly manipulative
fabrications intended to vilify the "Objectors" for their right to object to local planning permission.  The
fabricated issues they have raised in regards to neighbours should have no bearing over the planning
permission and is clearly a distraction tactic from the main issue of planning which is a class 1 shop being in
a residential area.  Responses in my opinion should be based purely on the planning permission and I fully
support Moray Council's decision to decline permission on the basis that this is a residential area and there
is no manner in which to monitor the business at 22 Duffus Crescent. 
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1
Lissa Rowan
From:
Sent: 05 February 2024 14:48
To: Lissa Rowan
Subject: 22 Duffus Crescent Elgin
I have no objection for the change of use from garage to hair salon.
Page 147

Page 148

Page 148

Page 149

APPENDIX 4 
APPLICANT’S RESPONSE TO
FURTHER REPRESENTATIONS
Page 149

Page 150

Page 150

Page 151

Reference – LR/LR299 
Dear Lissa 
Town and Country Planning (Schemes of Delegation and Local Review Procedure)
(Scotland) Regulations 2013 [‘the Regulations’]
Notice of Review: Planning Application 23/01371/APP – Retrospective consent to convert part of
garage to hair salon at 22 Duffus Crescent, Elgin
With reference to the 2 objections that have been received in connection with our appeal, we would
like the following to be considered:- 
We have lived on the street for over 11 years, only 4 houses away. We have never experienced issues
on parking 
. Our personal trips in and out of our home are
irrelevant to the planning. 
leaving visitors to park on the access road, this stops Emergency services from having
complete access if they were ever required, which is a huge worry to us. By continuing to park here
gives no turning for anyone not just us, but the 5 houses who share the access. 
. There is ample space in the street for
parking. 
Large vans are parked throughout the estate and plenty other vehicles, this is normal life when living
in a residential estate.
Our driveway and front of house has plans to make a safe and convenient parking area for our family
and few clients when needed. This will be off street parking and is considerate to neighbours. We
have chosen this option due to the wall taking up most of our driveway, is not as easy for children
entering/exiting our family car and use of children’s play equipment, so having proper use of the
driveway to make life easier. ? 
The many businesses locally have far larger numbers of clients, some having up to 65 per week. My
business is small and discreet with minimal clients. 
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Objectors have pointed out they are happy for other businesses to continue and would like to
continue to try prevent my business succeeding.  The suggestion of becoming a mobile business is of
no concern of my neighbours and in their opinion may be an option, but is in no way viable for me.   
, to become mobile would outweigh the option of me working. 
Further information in support of me working from my home reducing fuel, nursery/childcare bills
and rents/rates have previously been provided. 
I have been in the hairdressing industry
since the age of 12 and have been self employed for 6 years and have always kept up to date records
and accounts. I have payment and appointment systems.
I have no intentions of increasing size or numbers or growing my business. This has been made clear
previously. 
The salon is a small room to accommodate a tiny business and certainly is not a ‘shop’! The room
accommodates one person at one time. There is no shop access from the main street and no
signage. From the exterior you would be unaware what the room was being used for.
Consideration has always been given to neighbours and was discussed with two of the objectors on
starting. I have always provided information to clients how to be accommodating to neighbours on
entering and exiting by always using our side of the access and always using our driveway and path.
None of my clients have any interest in bothering others.  The neighbours on the opposite side to the
objector have submitted a very supportive comment, so if parking or privacy was an issue, it would
effect these neighbours also, however it is clear from their supportive statement that there are no
issues at all. 
During the appeal process we have only received 2 objecting comments, whereas our
original application received 4. This would lead us to believe that the other 2 original objectors have
no further concerns with the salon. Given the salon has been in use for 6 months and caused no
additional concerns to these 4 original objectors is proof in itself that the business is causing no
harm, inconvenience or disruption to anyone, or surely they would have amended or raised any
further concerns as this appeal stage.  Every other business in Hamilton gardens have supported
ours. We had 32 supporting comments to our original application and further to that this time we
have 50. I have been working for 6 months from my home and proved this has not disturbed anyone.
Quite simply want to get on with our lives bringing up our family with a small income. All we have
wanted is to be able to work peaceably with no cause of disruption or disturbance to anyone.
In response to second objector’s comments, again by the tone of their response it is clear that the
objector has a personal dislike of us.  The suggestion that we have fabricated issues to distract from
the issue of planning is one we would dispute.  We are simply trying to explain our situation. 
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The accusation that the salon is a ‘class 1 shop’ is completely untrue.  It is very clear this is not a shop
and only a very small salon room, for a minimal working base, for limited hours. The room only has
space for one person on visit at one time. There is no room for expansion and we have absolutely no
intentions of such accusations. 
It is more than clear to the objector what this small space is used for. There is no shop access from
the Main Street and no signage. From the exterior you would be unaware what the room was being
used for. 
As stated previously, there are numerous businesses running from Hamilton Gardens that no one has
any issue with.  It seems our application has been targeted by a minority within the community in a
personal attack against us.
By the number of supporting comments from neighbours, customers and friends, it is clear we are
not the characters that the objectors are attempting to portray us as.  For everyone who really knows
us as a family and has personal knowledge of our reasoning behind converting the garage to a salon
we have had nothing but support and kindness. 
We would hope our responses to the 2 objections are carefully considered and understood as part of
our appeal.
Mr and Mrs Ferguson 
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