Democracy Spraffa

Department of Work and Pensions

Argyll and Bute Council · 17 August 2022
Back to Oban Lorn & the Isles Area Community Planning Group — 17 August 2022 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

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DWP Partner Update  August 2022  - Oban Lorn & Isles CPG 
Count of customers – Universal Credit and Legacy benefits (Stats Xplore 09/08/22)
Universal Credit – Number of People on UC by Age  Group at  June 2022  (all conditionality groups)
Jobcentre Plus 18 – 24 25 – 39 40 – 49 50 – 59 60+ TOTAL
Campbeltown   114    323    192   155    92      876
Dunoon   158    457    249   216    99    1179
Helensburgh   157    466    239   195  114    1171
Oban   202    701    350   287  176    1716
Rothesay     73    239    155   133    83      683
TOTAL  704  2186  1185   986  564   5625 
Universal Credit – Number of People on UC by Conditionality Group at June 2022
Jobcentre Plus C’town  Dunoon H’burgh Oban Rothesay TOTAL
Searching for work  179 293 206 382 146  1206
Working – with
requirements 
164 193 243 295 116  1011
Working – no
requirements
207 194 228 416 100  1145
No work related
Requirements
282 407 407 518 260  1874
Planning for work  5   19     21   19   22       86
Preparing for work  36   66   58  89   38    287
TOTAL 873 1172 957 1137 536  5609

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Jobseekers Allowance as at November 2021 – Argyll & Bute 
Male  124
Female    54
Total  178 
Employment & Support Allowance as at November 2021 – Argyll & Bute
Phase of claim 
Assessment phase   116
Work Related Activity Group   311
Support Group 2211
Total 2638 
Income Support as at November 2021 – Argyll & Bute
Statistical Group 
Lone Parent   49
Carer 114
Total 163 
Oban Job Centre continue to work with local employers to support their recruitment, either hosting employers on site or advocating
on behalf of our customers to support them into paid employment. 
We also continue to work with partners to identify suitable customers for No One Left Behind opportunities, funding which
employers can access via the Scottish Government. 
Provision
DWP has purchased provision for 25 customers who are currently on a health journey.  This provision is open to customers across
Argyll & Bute and will be delivered virtually by the provider.  The aim of this is provision is to support customers in their
employability journey with the aim of moving  them closer to the labour market. 
Get Britain Working Website (link)
Following a successful pilot, the Get Britain Working website developed by Staffline / PeoplePlus has been rolled out
across the country. The website provides the quickest, easiest way to search thousands of job vacancies and book directly
onto guaranteed available interview slots.

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 Vacancies across the whole of the UK in multiple industries with thousands of employers on a temporary and
permanent basis
 Guaranteed interviews available for DWP claimants
 Easy to use fuss free, online chatbot available 24/7
 New employers and vacancies added every week
 Search for jobs based on postcode and industry
 Check available guaranteed interview slots and book online - over 20,000 to choose from with new slots added daily
 The participant receives reminders about their interview slot Post interview feedback is provided 
GBW Claimant and Deskaid Flyer   
New benefits checker launched on GOV.UK 
An online tool to help people find the benefits and financial support they might be eligible for has been launched.  People
will answer up to 10 questions to find out what support is available. The results page will show things they might be
eligible for, with links to more information. 
This first version of the checker(link) includes a selection of benefits and other sources of financial support. A wider
range of support from across central government, local government and the NHS will be included in the next few months.
How to verify your identity for Universal Credit(link)   If you want to claim Universal Credit you must verify your identity.
This guide for claimants and people supporting them explains how to do that. 
Cost of Living Payment
Over £15bn in further support has been announced targeted particularly on those with the greatest need. This package is
in addition to the over £22bn announced previously, with government support for the cost of living now totalling over £37bn
this year. This means that almost all of the eight million most vulnerable households will get £1,200 of one-off support in
total this year to help with the cost of living, with all domestic electricity customers receiving at least £400.
 Energy Bills Support Scheme doubled to a one-off £400:
 £650 one-off Cost of Living Payment for those on means tested benefits:
 £150 Disability Cost of Living Payment
 £500m increase and extension of Household Support Fund

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This means that, combined with other support, millions of low-income households across the UK will receive at least £1,200 from
the Government by Christmas to ease Cost of Living pressures. 
 £326 – the first of two cost of living payments – will automatically hit seven million bank accounts between 14 and 31 July
2022. Those on Tax Credit and no other benefits will receive their first payment by autumn. 
 Second instalment of £324 will follow from the autumn, with separate payments for pensioners and disabled people also
coming later this year 
Read the full press release and Cost of Living guidance.
Also, you may have seen in the media that there has been a significant increase in scammers attempting to obtain personal
information from customers by sending out texts suggesting that customers are eligible for Cost of Living payments. 
Please remind customers that they do not have to do anything. If they are eligible:  
 they will not need to apply for the payment 
 they will not need to call us 
 the payment to them is automatic 
 DWP will never ask for personal details by SMS or email. 
Please help us spread the message by using the assets on Twitter, Facebook and LinkedIn.
The toolkit for shareholders has been updated to include adaptable assets for you to add your own branding, as well as
downloadable posters, social media and newsletter copy. We encourage you to share this material with your networks. 
Cost of Living Stakeholder Toolkit 15.07
Cost of Living Payment (link is external)
Energy Bills Support Scheme explainer(link is external)
Millions of most vulnerable households will receive £1,200 of help with cost of living(link is external)
Overall government support for the cost of living: factsheet(link is external)
Please find attached 2 factsheets you may find helpful and a link below to the HMT (Her Majesty's Treasury) press notice. 
Energy Profits Levy Factsheet.pdf 
Support Measures Factsheet.pdf
Full details of the eligible benefits and tax credits for the various extra payments are available on Gov.uk

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Cost of living: managing your debts (link)
People worried about the cost of living or their debt payment plans are being urged to speak with their trustees, insolvency
practitioners, or a debt adviser.  The government understands that people are worried about the impact of rising prices and its effect
on household incomes.  The government’s MoneyHelper(link is external) has lots of free information and resources to help
you manage your money in uncertain times and how to keep up with essential bills and payments.  If you are worried
about debt, speaking to a trained and experienced debt adviser(link is external) about your situation could help you decide
what to do. And if you are concerned about missing a payment towards your Individual Voluntary Arrangement(link is
external), Income Payments Agreement or Income Payments Order(link is external) having early conversations is the best
first step to resolving your money issues and avoiding missing payments. 
New benefit to help with winter fuel bills – Scotland (link) 
A guaranteed annual winter heating benefit of £50 will be paid for the first time in February 2023 to around 400,000 low
income households.  Low Income Winter Heating Assistance will be the Scottish Government’s 13th benefit and replaces
the UK Government’s Cold Weather Payments.
Special Rules for End of Life  
As outlined in the Queen’s Speech on Tuesday 10 May fast-track benefit access is to be extended to those nearing the end of their
life for Personal Independence Payment, Disability Living Allowance and Attendance Allowance. 
The Social Security (Special Rules for End of Life) Bill will mean that people considered by a clinician as having 12 months or less
to live (rather than the current six months) can have fast-tracked access to these benefits. 
The extended fast-track access means those eligible are not subject to a face-to-face assessment, or waiting period, with the
majority of individuals receiving the highest rate of those benefits. 
In April 2022 the same changes were introduced for people on Universal Credit and Employment and Support Allowance.   
Get help arranging child maintenance digital service
Get help arranging child maintenance is a new online service which supports separated parents to understand their options around
making financial arrangements for their children. It has replaced Child Maintenance Options in England, Scotland and Wales. The

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service is available 24/7 and explains customers’ options and includes information about family-based arrangements as well as
the Child Maintenance Service (CMS).   
The digital and telephony services have been streamlined so customers can now make their application in one sitting as there is no
longer a need to arrange a call-back. The new service is also quicker to use, taking only 15-20 minutes as opposed to 45 minutes
previously. 
Customers who are unable to use the online service or have no one to help them can speak to a CMS case worker on 0800 171
2345 which is available 8.00 -16.00 Monday to Friday.  If your organisation has a website, please arrange for relevant changes to
be made to ensure readers are signposted to the new service.     
Help with the costs of childcare
A new cross-government Childcare Choices advertising campaign was recently launched.  The digital and radio campaign will seek
to ease the pressure on working families by encouraging take up of the range of government support available to help with the
costs of childcare.
The Childcare Choices campaign brings together all the support in one place and covers: 
 Universal Credit
 Tax-free childcare
 30/15 hours free childcare
More information about each of these offers can be found on the Childcare Choices website. 
Winter Fuel Payment 
If you were born on or before 25 September 1956 you could get between £250 and £600 to help you pay your heating bills. This is
known as a ‘Winter Fuel Payment’. The amount you’ll get(link is external) includes your ‘pensioner cost of living payment’.
This is between £150 and £300. You’ll only get this extra amount in winter 2022 to 2023. This is in addition to any Cost of Living
Payment(link) you get with your benefit or tax credits. Claims will be accepted until 31 March 2023.

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DWP publishes plan: Fighting Fraud in the Welfare System 
In May the Government published Fighting Fraud in the Welfare System, which sets out the Department for Work and Pensions’
plan to tackle the growing challenge posed by those seeking to exploit the public purse.      
The publication sets out transformative plans to take strides in protecting the taxpayer from those who are intent on stealing from
public funds. From investing £613m over the next three years to boost the Department’s specialist counter-fraud response, to
pursuing a range of legislative reforms, the Department intends to identify, investigate, and recover losses more effectively, saving
the taxpayer billions. 
Find out more   
Resettlement 
This publication provides guidance for businesses considering making offers of employment to people coming to the UK
from Ukraine.
Any offer of employment opportunities are completed via the Vacancy information questionnaire(link is external),
which need to be returned to offerwork@homeoffice.gov.uk(link sends e-mail), and your organisation will be contacted
by the National Employer and Partnership Team in the Department for Work and Pensions within 5 working days, to
discuss the roles available.
Job opportunities will then be shared across the DWP Jobcentre Plus network and with the Refugee Employment Network
(REN), a charity which works with organisations across the UK to support refugees into work. 
More than 1,000 Ukrainian pensioners who recently arrived in Britain are already receiving financial support
through Pension Credit
The figures follow emergency regulations laid by the Department for Work & Pensions (DWP) in March 2022 which
enabled Ukrainians to immediately access benefits and other support upon their arrival.
Minister for Pensions Guy Opperman said: 'Our priority is ensuring those arriving from Ukraine can find safety here and
get the support they need.'
' I urge those hosting elderly Ukrainians – and all those across the country with older relatives and friends – to check with
them and see if they could be eligible for this extra financial assistance.'

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HMRC (HM Revenue and Customs) urges businesses to move to new customs IT platform now to continue trading(link
is external)
HMRC is urging businesses to move to its new customs IT platform now to continue trading, and is writing to businesses to
support them with the changes.
The letters and emails include further information about making the move to the UK’s single customs platform – the Customs
Declaration Service – and set out the steps businesses must take now to ensure they can continue trading. They also
signpost to online resources to support businesses through the process 
Best Start Grant School Age Payment applications now open - Scotland(link is external)
Families have been urged to check whether they are eligible and apply for the Best Start Grant School Age Payment as
applications open for children old enough to start primary school
This one-off payment of £267.65 is to help at a key stage in a child’s life and can be used for anything from a new pair of
shoes to books or arts and crafts materials.
Best Start Grant School Age Payment is available to families who get Universal Credit, tax credits or certain benefits with
children born between 1 March 2017 and 28 February 2018.
Visit mygov.scot/beststart or call 0800 182 2222 to find out more or apply.
Accessing a free TV licence made easier for low-income pensioners  
New measures to save over-75s on Pension Credit from having to obtain paperwork in order to get a free TV licence have been
outlined. Currently those affected are required to obtain and share documentation with the BBC to prove they are in receipt of
Pension Credit. Under the new plans – expected to come into effect next year - the BBC will be able to verify automatically whether
a person applying for a free TV Licence is on Pension Credit with DWP. This change will support eligible pensioners, struggling to
keep on top of their bills, to claim the £159 annual saving more quickly and with less hassle.  
The Government will not be sharing customer data with the BBC, but instead will be verifying whether free licence applicants fit the
BBC’s eligibility criteria. For more information, please visit GOV.UK.

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Pension Credit toolkit(link) 
The revised Pension Credit toolkit: advice and guidance for stakeholders - now includes a new ZIP file of posters and
flyers to download and use to promote Pension Credit
END 
(09/08/22)