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Agenda Document Pack - Moray Council - 13/08/2024

Moray Council · 13 August 2024
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Moray Council 
Tuesday, 13 August 2024 
NOTICE IS HEREBY GIVEN that a Meeting of Moray Council is to be held in the
Council Chambers,Council Office, High Street, Elgin, IV30 1BX at 11.30am or
immediately following Planning and Regulatory Services Committee whichever is
the earlier. 
BUSINESS 
1. Sederunt 
2. Declaration of Group Decisions and Members Interests * 
3. Minute of Meeting of Moray Council on 26 June 2024 5 - 14
4. Written Questions ** 
5. Chief Social Work Officer Annual Report 2023-2024
Report by Chief Social Work Officer  
15 - 48
6. Moray Integration Joint Board Summary Report
Report by Chief Office, Health and Social Care Moray  
49 - 66
7. Forres Conservation Heritage Scheme Delivery Phase
Report by Depute Chief Executive (Economy, Environment and
Finance)  
67 - 74
8. Findhorn and Kinloss Area Bus Service
Report by Depute Chief Executive (Economy, Environment and
Finance)  
75 - 82
9. Local Heat and Energy Strategy
Report by Depute Chief Executive (Economy, Environment and
Finance)  
83 -
180
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10. LED Replacement Programme Corporate Buildings
Report by Depute Chief Executive (Economy, Environment and
Finance)  
181 -
184
11. Programme to Install Solar Photovoltaic on Council
Buildings
Report by Depute Chief Executive (Economy, Environment and
Finance)  
185 -
188
12. Information Reports - if called in 
Information Reports - Not for Discussion at this Meeting
Any member wishing to call in a noting or information report from one
meeting shall give notice to Committee Services at least 48 hours
before the meeting for which the report is published. The Notice shall
be countersigned by one other elected member and shall explain the
reason for call in including any action sought. 
Information Report - By Election - Ward 7 - Elgin South
Report by the Depute Chief Executive (Education, Communities and
Organisational Development)  
189 -
190 
Information Report - Sundry Debt Write Off for 2024-2025
Report by Depute Chief Executive (Economy, Environment and
Finance)  
191 -
194 
Watching the Meeting
You can watch the webcast live by going to: 
http://www.moray.gov.uk/moray_standard/page_43661.html    
Webcasts are available to view for 1 year following the meeting.  
You can also attend the meeting in person, if you wish to do so,
please come to the High Street entrance door and a member of
staff will be let into the building. 
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GUIDANCE NOTES 
* Declaration of Group Decisions and Members Interests - The Chair of the
meeting shall seek declarations from any individual or political group at the
beginning of a meeting whether any prior decision has been reached on how
the individual or members of the group will vote on any item(s) of business on
the Agenda, and if so on which item(s).  A prior decision shall be one that the
individual or the group deems to be mandatory on the individual or the group
members such that the individual or the group members will be subject to
sanctions should they not vote in accordance with the prior decision.  Any such
prior decisions will be recorded in the Minute of the meeting. 
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MORAY COUNCIL 
Moray Council 
SEDERUNT 
Councillor Kathleen Robertson  (Chair)
Councillor Donald Gatt  (Depute Chair)  
Councillor James  Allan  (Member)
Councillor Peter Bloomfield  (Member)
Councillor Neil Cameron  (Member)
Councillor Tracy Colyer  (Member)
Councillor Theresa Coull  (Member)
Councillor John Cowe  (Member)
Councillor John Divers  (Member)
Councillor Amber Dunbar  (Member)
Councillor Jérémie Fernandes  (Member)
Councillor David Gordon  (Member)
Councillor Juli Harris  (Member)
Councillor Sandy Keith  (Member)
Councillor Scott Lawrence  (Member)
Councillor Graham Leadbitter  (Member)
Councillor Marc Macrae  (Member)
Councillor Paul McBain  (Member)
Councillor Neil McLennan  (Member)
Councillor Shona Morrison  (Member)
Councillor Bridget Mustard  (Member)
Councillor Derek Ross  (Member)
Councillor John Stuart  (Member)
Councillor Draeyk van der Horn  (Member)
Councillor Sonya Warren  (Member)
Councillor Ben Williams  (Member)  
Clerk Name: Tracey Sutherland
Clerk Telephone: 07971 879268
Clerk Email: committee.services@moray.gov.uk 
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MORAY COUNCIL 
Minute of Meeting of the Moray Council 
Wednesday, 26 June 2024 
Council Chambers, Council Office, High Street, Elgin, IV30 1BX 
PRESENT 
Councillor Peter Bloomfield, Councillor Neil Cameron, Councillor Tracy Colyer,
Councillor Theresa Coull, Councillor Amber Dunbar, Councillor Donald Gatt,
Councillor David Gordon, Councillor Juli Harris, Councillor Sandy Keith, Councillor
Scott Lawrence, Councillor Graham Leadbitter, Councillor Marc Macrae, Councillor
Paul McBain, Councillor Neil McLennan, Councillor Shona Morrison, Councillor
Kathleen Robertson, Councillor Derek Ross, Councillor John Stuart, Councillor
Draeyk van der Horn, Councillor Sonya Warren, Councillor Ben Williams 
APOLOGIES 
Councillor James  Allan, Councillor John Cowe, Councillor John Divers, Councillor
Jérémie Fernandes, Councillor Bridget Mustard 
IN ATTENDANCE 
Interim Chief Executive, Depute Chief Executive (Economy, Environment and
Finance), Depute Chief Executive (Education, Communities and Organisational
Development), Head of Governance, Strategy and Performance, Head of
Environmental and Commercial Services, Head of Housing and Property Services,
Head of HR, ICT and Organisational Development, Public Transport Manager,
Design and Construction Manager, Asset Manager, Strategic Planning and
Development Manager and Lissa Rowan, Committee Services Officer as Clerk to
the Meeting.   
1.         Chair 
Councillor Robertson, being Council Leader, chaired the meeting.   
2.         Withdrawal of Item 8b) Grant for Maintaining Teacher Numbers 
The Chair stated that, following consultation with Senior Officers, she had taken
the decision to withdraw the report "Grant for Maintaining Teacher Numbers" as
this was to be discussed at an upcoming COSLA Leaders meeting on 28 June
2024 where a national position may be agreed. As funding had to be agreed by 12
July 2024, the Chair stated that the Interim Chief Executive may have to exercise
his emergency powers for subsequent homologation by Council, in line with
procedures used previously. This was agreed.   
Item 3.
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3.         Condolences 
The Council joined the Chair in expressing their deepest sympathies to Councillor
Divers following the passing of his wife and assured him of their thoughts and
prayers at this difficult time.  
4.         Declaration of Group Decisions and Members Interests 
In terms of Standing Orders 21 and 23 and The Councillors' Code of conduct the
Council noted that there were no declarations for Group Leaders or Spokesperson
in regard to any prior decisions taken on how members will vote on any item on the
agenda or any declarations of Member's interests in respect of any item on the
agenda.  
For transparency: 
• in relation to item 12 "Moray Sport and Leisure Asset Review", Councillors
Macrae, Cameron and Gordon stated that they were Council appointed
representatives on Moray Leisure Centre - Board of Directors; and 
• in relation to item 8a) "Unaudited Annual Accounts for 2023-24", Councillor
Gatt stated that he was Chair of the Grampian Joint Valuation Board and
Councillor Dunbar stated that she was Depute Chair of HITRANS.   
5.         Resolution 
The meeting resolved that in terms of Section 50A (4) and (5) of the Local
Government (Scotland) Act 1973, as amended, the public and media
representatives be excluded from the meeting for Items 10 and 11 of business on
the grounds that it involves the likely disclosure of exempt information of the class.  
Para number of
the minute 
Para Number of Schedule 7a
19 Para 6 - Information relating to the financial or business
affairs of any particular person(s); 
Paras 8 and 9 – Information on proposed terms and/or
expenditure to be incurred by the Authority  
20 Para 9 – Information on terms proposed or to be proposed
by or to the Authority  
21 Para 8 – Information on the amount of any expenditure
proposed to be incurred by the authority 
6.         Next Meeting of Council 
The Chair stated that a request had been made to change the next scheduled
meeting of the Council from 7 August 2024 to 14 August 2024, to allow Officers
time to prepare reports for the agenda following the summer holiday period and
asked the Council to consider this during the tea break.
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On resumption of the meeting, following consideration amongst Members during
the tea break, the Council agreed to move the next meeting of Council on 7 August
2024 to immediately following the Planning and Regulatory Services Committee on
13 August 2024. 
7.         Minute of Meeting dated 22 May 2024 
Under reference to paragraph 1 of the Minute, Councillor Williams raised concern
that the wording surrounding his declaration for transparency alluded to a
conversation he had had with the Monitoring Officer in relation to these specific
items, when in fact it had been a previous discussion, and asked that the minute
be changed to reflect this.  This was agreed.  
Thereafter, the Minute of the meeting of Moray Council dated 22 May 2024 was
approved subject to a change to reflect that Councillor Williams had made a
transparency statement as a result of a previous discussion he had had with the
Monitoring Officer.   
8.         Written Questions 
The Council noted that no written questions had been submitted.   
9.         Regulation of Investigatory Powers (Scotland) Act 2000 and
Regulaton of Investigation Powers Act 2000 - Authorised Officers 
The meeting had before it a report by the Depute Chief Executive (Economy,
Environment and Finance) informing the Council of changes in Authorising Officers
relative to the Regulation of Investigatory Powers (Sc) Act 2000 (RIPSA) and the
Regulation of Investigatory Powers Act 2000 (RIPA).  
Following consideration, the Council unanimously agreed:  
i) to note the recent staffing changes which impact on RIPSA/RIPA
operations; 
ii) the revised list of Authoring Officers as set out in Appendix 1 of the report,
subject to all officers having completed relevant training; 
iii) to delegate authority to the Chief Executive to appoint or otherwise make
interim changes to Authorising Officers and the Senior Responsible Officer
on behalf of the Council in periods between review of the corporate Scheme
of Delegation, subject to any changes being intimated to all members and
published on the Council website.   
10.         School Transport Policy and Implementation 
The meeting had before it a report by the Depute Chief Executive (Economy,
Environment and Finance) informing the Council of the position relating to home to
school transport tenders for the next five years, the potential for increased costs
and options available to counter these increased costs.  
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Following consideration, the Council unanimously agreed to:  
i) note the contents of the report and approve public consultation on the
options relating to walking distance as set out in paragraphs 5.2-5.4,
mileage payments as set out in paragraphs 5.5-5.6 and walking routes as
set out in paragraphs 5.7-5.8 of the report; and 
ii) approve the use of public registered services and the Under-22 scheme for
certain secondary school routes as set out in paragraphs 5.9-5.12 of the
report. 
11.        Short to Medium Term Financial Strategy 
Under reference to paragraph 7 of the Minute of the meeting of Moray Council
dated 28 February 2024, the meeting had before it a report by the Depute Chief
Executive (Economy, Environment and Finance) asking the Council to consider the
revised budget for 2024/25 and consequent revisions to the estimated budget
position for 2025/26 and 2026/27.  
During her introduction, the Chief Financial Officer advised that the
confidential/draft watermark on the Short to Medium Term Financial Strategy
should have been removed prior to printing and confirmed that the strategy was
neither confidential nor draft. This was noted.  
Following consideration, the Council unanimously agreed to:  
i) note the revised budget for 2024/25 and, based on current estimates,
consequent anticipated improvement in the financial position for 2025/26 as
set out in Appendix 1 of the report; 
ii) note the timeline for future revisions of the budget gap; 
iii) note that there is still considerable uncertainty around key budget
assumptions in 2024/25 which may further alter the budget gap; 
iv) note, notwithstanding the improvement in budget position from that reported
in February, a significant structural deficit remains and given ongoing
uncertainties, the Council still requires to make very significant levels of
savings in a short timeframe;   
v) note that this report meets a target in the Best Value Action Plan of
reporting a revised Short to Medium Term Financial Strategy by June 2024;
and 
vi) approve the Short to Medium Term Financial Strategy as set out in
Appendix 2 of report.  
12.         Unaudited Annual Accounts for 2023-24 
The meeting had before it a report by the Depute Chief Executive (Economy,
Environment and Finance) asking the Council to consider the unaudited Annual
Accounts for the year to 31 March 2024 for both Moray Council and the Connected
Charity Trust Funds administered by the Council.  
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During discussion surrounding councillor expenses, concern was raised that these
had increased from £12,857 in 2022/23 to £17,753 in 2023/24, and, given that
Council Services were having to look for ways to reduce spend, it was asked that
Councillors review their own future expenses claims and that these also be
scrutinised to ensure they are being claimed in line with council policy and criteria
for claiming.  
In response, the Interim Chief Executive advised that he would take this point on
board.  
Thereafter, the Council unanimously agreed to note the:  
i) unaudited Annual Accounts for Moray Council for the year ended 31 March
2024;              
ii) Moray Council Connected Charity Trust Funds Trustees’ Report and
Financial Statements for the year ended 31 March 2024; 
iii) that Councillor expenses will be scrutinised in line with council policy and
criteria for claiming. 
13.         Capital Plan 2023-24 
Under reference to paragraph 7 of the Minute of the meeting of the Corporate
Committee dated 28 August 2024, the meeting had before it a report by the
Depute Chief Executive (Economy, Environment and Finance) informing the
Council of the expenditure to 31 March 2024 under the capital plan for financial
year 2023/24 including recommended budget adjustments for inclusion in the
Capital Plan for 2024/25 and future years.  
Following consideration, the Council unanimously agreed to:  
i) note full year expenditure to 31 March 2024 of £30,429,000 against a
budget of £42,936,000, as set out in Appendix 1 of the report and against
an estimated out-turn of £25.2 million;  
ii) note the projected overall expenditure for projects spanning more than one
financial year, as set out in Appendix 2 of the report;  
iii) approve carry forwards and amendments to 2024/25 and future years
totalling a decrease of £13,638,000 in 2024/25 and an increase of
£24,848,000 from 2025/26 onwards as detailed in sections 4 and 5 of the
report; and  
iv) note that a full review of the Council’s Capital Strategy and indicative ten
year capital plan for 2024 to 2034 will be carried out by the end of
September 2024 and reported to Council, in accordance with the Best Value
Action Plan approved by Council on 11 June 2024.   
14.         2023-24 Revenue Out-Turn Variances from Budget 
Under reference to paragraph 10 of the Minute of Moray Council dated 6 March
2024, the Meeting had before it a report by the Depute Chief Executive (Economy,
Environment and Finance) advising the Council of the major variances from the
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approved budget in the actual out-turn for 2023/24 and asking for approval of
adjustments to the budget for 2024/25 where income and expenditure trends are
forecast to continue and where there has been slippage in projects which are
proposed to be funded from reserves.  
Following consideration, the Council unanimously agreed:  
i) to note the major variances in 2023/24 from those anticipated in March
2024, as summarised in Appendix 1 of the report; 
ii) to note that net expenditure is £8,975,000 less than forecast, with
£5,011,000 within services; £6,436,000 less in forecast loans charges (with
£7,526,000 due to the adjustment for retrospective service concession); and
£2,472,000 more in central provisions; 
iii) to note the major variances from the approved budget for 2023/24 as
summarised in Appendix 2 of the report; 
iv) to note that the outturn of an underspend of £7,691,000 consists of an
underspend on services of £6,186,000 (including DSM and PEF and other
ear-marked funding); an overspend of £1,541,000 on loans charges offset
by a one-off reduction of £7,526,000 relating to the retrospective element of
the service concession flexibility and additional requirement for central
provisions of £4,480,000; 
v) to note that £11,011,000 requires to be transferred into specific ear-marked
reserves resulting in a reduction in working reserve of £14,176,000,
£3,519,000 more than forecast as additional requirement for ear-marked
reserves was identified during the accounting process for the year end;  
vi)  to approve additional budgets for projects subject to slippage in 2023/24 as
detailed in paragraph 3.36 to 3.41 of the report, totalling £192,000 to be
funded from the Working ear-marked reserve; and 
vii) to approve ongoing savings of £225,000 as summarised in paragraph 3.35
of the report.  
15.         Building Information Modelling 
The meeting had before it a report by the Depute Chief Executive (Economy,
Environment and Finance) providing an update on progress in relation to Building
Information Modelling (BIM) and asking Council to approve the full business case
and the request for resource.  
The Council joined the Chair in commending Officers for the report which had
proved to be an interesting read and thereafter unanimously agreed to: 
i) approve the Full Business Case for Building Information Modelling (BIM) as
set out in Appendix I of the report; 
ii) the request for funding of £74k to proceed with the proposed rollout; and 
iii) note that periodic updates on progress will be provided to the Economic
Development and Infrastructure Services Committee to monitor and
scrutinise progress. 
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16.         Moray Sport and Leisure Asset Review 
Under reference to paragraph 14 of the Minute of the meeting of Moray Council
dated 25 October 2023, the meeting had before it a report by the Depute Chief
Executive (Education, Communities and Organisational Development) informing
the Council of the engagement work to date regarding the sport and leisure service
connected to budget savings and service redesign and asking for approval for
funding to undertake an asset review to provide the evidence base for future
service delivery.  
Following consideration, the Council unanimously agreed to:  
i) note the work undertaken to date regarding budgets savings and service
redesign connected to the sport and leisure service; 
ii) allocate £28,000 from the transformation reserve fund to undertake a Sport
and Leisure asset review to provide further evidence base that will
contribute to the design of our future leisure estate; and 
iii) note that a report will be presented back to Council within 6 months
detailing the findings of the asset review. 
17.         Public Performance Report 2023-24 
The meeting had before it a report by the Depute Chief Executive (Education,
Communities and Organisational Development) asking the Council to consider the
Public Performance Report (PPR) 2023-24 which reports progress and
performances of council services against Corporate Plan 2019-24 priorities.  
During discussion, Officers were commended for the report, which was clear,
concise, and easy to read however in relation to the spend of £5.2 million on
vehicles and electric car charges, it was queried whether a link to locations of
electric car charging points could be placed on the front page of the Council's
website.  
In response, the Head of Environmental and Commercial Services agreed to
ensure that clear link to locations of electric car charging points is available on the
Council's website.  
Thereafter, the Council unanimously agreed to:  
i) approve the PPR 2023-24 which reports Council performance and progress
against Corporate Plan 2019-24 priorities and that the PPR be published on
the council website; 
ii) note that a clear link to locations of electric car charging points would be
available on the Council's website.   
18.         Corporate Plan - Progress Update 2023-24 
Under reference to paragraph 6 of the Minute of the meeting of Moray Council
dated 3 March 2020, a report by the Depute Chief Executive (Education,
Communities and Organisational Development) informed the Council of progress
made during 2023-24 on the final year of the 2019-24 Corporate Plan.
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Following consideration, the Council unanimously agreed to note progress made
during 2023-24 on the Corporate Plan 2019-24. 
19.         Former Toilets, Leys Road, Forres [Paras 6, 8 and 9] 
The meeting had before it a report by the Depute Chief Executive (Economy,
Environment and Finance) asking the Council to consider offers to acquire the
former toilets at Leys Road, Forres.  
Following consideration, the Council unanimously agreed to:  
i) approve a sale of the former toilets at Leys Road, Forres as detailed in
Section 5 of the report; and 
ii) to authorise the Asset Manager (Commercial Buildings) and the Legal
Services Manager to finalise detailed terms and conditions and conclude
the transaction. 
20.         Moray Affordable Housing Programme - Council Land Acquisition
[Para 9] 
Under reference to paragraph 10 of the Minute of the meeting of the Housing and
Community Safety Committee dated 7 May 2024, a report by the Depute Chief
Executive (Economy, Environment and Finance) asked the Council to agree to
purchase a site at Speyview, Aberlour for development of new Council housing.  
Councillor Gatt having considered the report in detail, welcomed the proposed
development of affordable housing in Speyside and moved that the Council agree
the recommendations as printed within the report. Councillor Macrae seconded
this.  
There being no-one otherwise minded, the Council unanimously agreed to:  
i) purchase of the site detailed at Section 5 of the report, at a purchase price
which does not exceed the District Valuer’s valuation; and  
ii) remit the Legal Services Manager to conclude the purchase of the site on
the main terms as set out in paragraph 5.4 of the report. 
21.         Long Term Town Fund - Elgin Town Board Update [Para 8] 
Under reference to paragraph 10 of the Minute of the meeting of the Economic
Development and Infrastructure Services Committee dated 30 April 2024, the
meeting had before it a report by the Depute Chief Executive (Economy,
Environment and Finance) informing the Council of progress by Elgin Town Board
and asking the Council to consider shortlisted projects which are likely to have a
financial and/or staffing implication for the Council.  
The Council joined the Chair in commending all involved in progressing the Elgin
Town Board including volunteers from local communities and thereafter
unanimously agreed:  
i) to note progress made by Elgin Town Board; 
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ii) to note the financial and staffing implications for the Council arising from the
shortlisted projects identified in Appendix 1 to the report; 
iii) that the shortlisted projects in Appendix 1 be supported by the Council
should the Elgin Town Board be minded to include them within the 10 year
vision and 3 year Investment Plan, subject to a maintenance agreement
being agreed between the Council and Elgin Town Board prior to
submission of the Vision and Investment Plan to the UK Government; and 
iv) that delegated authority be granted to the Chief Financial Officer and Head
of Economic Growth and Development to agree the terms of a maintenance
agreement to ensure projects do not result in additional revenue
expenditure for the Council.   
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REPORT TO: MORAY COUNCIL ON 13 AUGUST 2024 
SUBJECT: ANNUAL REPORT OF THE CHIEF SOCIAL WORK OFFICER
2023-2024 
BY:  CHIEF SOCIAL WORK OFFICER 
1. REASON FOR REPORT 
1.1 To inform the Council of the annual report of the Chief Social Work Officer
(CSWO) on the statutory work undertaken on the Council’s behalf during the
period 1 April 2023 to 31 March 2024 inclusive. 
2. RECOMMENDATION 
2.1 It is recommended that the Council consider and note the contents of
this report. 
3. BACKGROUND 
3.1 In compliance with their statutory functions under the Social Work (Scotland)
Act 1968, all local authorities have a CSWO.  For a number of years CSWOs
have produced Annual Reports about social work services which are provided
for relevant committees, full Council and Integration Joint Boards. 
3.2 The Office of the Chief Social Work Adviser in the Scottish Government
(OCSWA) collates an overview Summary Report based on the key content of
the reports from all local authorities in Scotland.  This summary would 
• Be of value to CSWOs and also support the CSWA in their role of
raising the profile and highlighting the value and contribution of social
work services; and 
• Be a useful addition to the set of information available to aid
understanding of quality and performance in social work services
across Scotland. 
3.3 The Council’s Social Work Services require to support and protect people of
all ages as well as contributing to community safety by reducing offending and
managing the risk posted by known offenders.  Social Work has to manage
this together with the implications of significant demographic change and
financial constraint whilst fulfilling a widening array of legal obligations and
duties. 
Item 5.
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3.4 The annual report is attached at APPENDIX 1.  This report was completed
and presented to the IJB by the previous Chief Social Work Officer.  The
current Interim Chief Social Work Officer is now formally presenting this
report. 
4. SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP)) and Moray Integrated Joint Board Strategic Plan
“Partners in Care 2022 – 2032”
This report is in line with the Moray 2026 Plan – healthier citizens,
ambitious and confident young people, adults living healthier,
sustainable independent lives safeguarded from harm and Council
priority 4 – More of our children have a better start in life and are ready
to succeed. 
(b) Policy and Legal
The service referred to in this report fall within the scope of a number of
important pieces of legislation including: 
• Social Work (Scotland) Act 1968
• The Adult Support & Protection (Scotland) Act 2007
• The Community Care & Health (Scotland) Act 2002
• The Children (Scotland) Act 1995
• The Joint Inspection of Children’s Services & Inspection of Social
Work Services (Scotland) Act 2006
• Adoption and Children (Scotland) Act 2007
• Looked After Children (Scotland) Regulations 2009
• The Public Bodies (Joint Working) (Scotland) Act 2014
• Children & Young People (Scotland) Act 2014 
Significant policies and white papers that relate to these services
include: 
• Changing Lives, the Future of Unpaid Care in Scotland (2006)
• Delivery for Health (2005)
• All our Futures: Planning for a Scotland with an Ageing Population
(2007)
• Better Health, Better Care: Action Plan for a Healthier Scotland
(2007)
• Better Outcomes for Older People: Framework for Joint Services
(2005)
• National Guidance for Child Protection in Scotland, The Scottish
Government 2014 
(c) Financial implications
There are no direct financial implications arising from this report.  Future
priorities will be addressed within the context of the financial planning
process. 
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(d) Risk Implications
There are no risk implications associated with or arising from this report. 
(e) Staffing Implications
There are no staffing implications directly relating to this report. 
(f) Property
There are no property implications arising from this report. 
(g) Equalities/Socio Economic Impact
There are no issues directly arising from this report. 
(h) Climate Change and Biodiversity Impacts
There are no issues directly arising from this report. 
(i) Consultations
The following have been consulted in the preparation of this report: MIJB
Senior Management Team; Aileen Scott, Legal Services Manager; Head
of Children and Families and Justice Social Work and Democratic
Services Manager, who are in agreement with the content of this report
relating to their service area. 
5. CONCLUSION 
5.1 This report shows that Social Work, like other areas of health and social
care are experiencing pressures. 
Author of Report: Tracy Stephen, Chief Social Work Officer/Head of Service
Background Papers: Attached at Appendix 1
Ref: 
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Appendix 1 
Annual Report by Moray Chief Social
Work Officer
2023 - 2024
Introduction  
I am pleased to present the Chief Social Work Officer (CSWO) report for the period spanning
1st April 2023 to 31st March 2024.  
This year has brought about a different set of challenges, chiefly related to the financial
position of Moray IJB and the continuing difficulties in recruitment across social work and
social care. There has continued to be a lot of policy change across the wider system and
staff wellbeing has come into much sharper focus as staffing levels and resources became
scarce.  That said, the staff across the health and social care partnership have been
extraordinary and their commitment and relentless efforts are keenly felt by the members
of our community who they are supporting.   
This was the first year of children, families and justice services social work being in the 
Health and Social Care Partnership as a delegated service into Moray Integration Joint Board. 
This created a year of many changes and adjustments for everyone across the partnership
but it has felt like a positive step forward in being able to work in an integrated way with
adult social work and social care, amongst others.  
Governance, accountability, and statutory
functions 
The CSWO chairs a Practice Governance Board both within Children, Justice and Adult
Services.  The CSWO reports into the Integration Joint Board and related Audit, Risk and
Performance and Clinical and Care Governance Committees as well as the Education,
Children’s and Leisure Services Council Committee, as necessary.  There is also requirement
to attend and support both the Adult and Child Protection Committees.  The CSWO chairs
the GIRFEC Leadership Group and attends a wide range of partnership meetings across the
Health and Social Care Partnership, Children’s Services, wider NHS Grampian Partnership
and across Adults and Justice Services. The CSWO also attends a regular national CSWO
meeting, as well as linking into Social Work Scotland Standing Committee and related
subgroups.    
Item 5.
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Appendix 1 
The governance and accountability arrangements for Moray remain chiefly unchanged
throughout this period.  Work will continue around trying to better align the governance
structures across health and social care. 
This year saw a joint inspection of children at risk of harm which created an amount of
additional activity, between July 2023 and January 2024.  The partnership worked well
together to support the process and the inspection report was as expected, where partners
were aware of the areas still requiring development.    
There was a Fostering, Adoption and Adult Placements inspection in July 2023 which
resulted in an improved grading of Good. There was also a nationwide thematic inspection in
relation to children’s disability services which included Moray.         
There were many challenges experienced across Adult Services, with the continued issue of
delayed discharges and care at home and there have been transformational ideas and a high
level of commitment from staff to find solutions to the situation.   
Reducing resources and a requirement to find savings created opportunities to approach
challenges in a different way and rethink the way people are provided with support to best
meet their needs.    
There have been challenges with recruitment of Social Workers and social care staff across
this year and this has had an impact on staff who continue to work increasing caseloads. 
Although this is a national issue, it is felt keenly in Moray as a rural area as recruitment can
be a challenge at any time, with this year being particularly difficult.   
Within Health and Social Care Moray the CSWO is part of the Senior Management Team that
meets on a weekly basis. 
The Chief Social Work Officer relies on reporting from Service Managers, Consultant
Practitioners and the development and performance staff to have oversight of the wider
system and the quality of social work practice.  Developments in this area are required to
ensure that the right information is being collected and scrutinised.    
The data dashboard using Microsoft Power BI has now been developed for Children’s and
Justice Services and it is hoped that not only will this provide much more relevant reporting
to stakeholders, but there may in the future be opportunities to publish recent data.   
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Appendix 1 
Children and families  
This year has seen a number of significant challenges within Children and Families Social
Work, mainly pertaining to recruitment and retention of staff, similar to many other areas.
This led to increased workloads for staff and some failed recruitment drives. The recruitment
of agency workers was also a challenge, as Moray can be a difficult place to attract people
to, due to the rurality and geography of the authority, despite the fact that when people
come here to work and live, they tend to remain.    
Work is ongoing related to the partnership’s efforts to progress with the Whole Family
Wellbeing Fund and both staff absence and capacity impacted progress. The commitment
shown to making improvements across the Children’s Services Partnership has been
inspiring and with everyone working together, the children’s services plan came together
cohesively.   
Services across the partnership, in place to protect children and young people at risk of harm,
were inspected between July and December 2023. Services were assessed as adequate and the
key inspection findings were: 
- The partnership’s approach to identification and initial response to risk was helping to
keep children and young people safe. 
- The majority of children and young people were benefitting from caring and trusting
relationships with key staff, but not all felt that staff spent the time with them that they
needed. 
- Where available, specialist services were helping children and young people recover
from abuse and neglect. 
- Young people at risk of harm from themselves or to others, or from risk in the
community did not always receive the help they needed to make a positive difference in
their lives. 
- Children and young people and parents and carers were contributing to decisions about
their lives, though not all had access yet to independent advocacy. 
- Children and young people at risk of harm were not yet routinely influencing service
planning and delivery. 
- The child protection committee had not yet fully developed the mechanisms necessary
to understand and communicate the difference that services were making to the lives of
children and young people at risk of harm. 
Alongside partners, Social Work Services are now engaged in an improvement plan to
develop and improve the service and practice for children and young people at risk of harm.    
Positively, the Children’s Services Plan 2023-2026 was launched in October 2023, setting out
the vision for children, young people and their families. The Social Work Service has
incorporated the aims of this plan into a Social Work Plan for 2024-2027. Central to this plan
is reducing the number of children going into care, developing best practice and
transforming our culture.  
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Appendix 1 
Population of approx.             
94, 280    (NRS Mid-Year Population Estimates data released on 26 March 24) 
18.8% of those are under 18   
Approx. 95% of young
people under  
16 identify as 
White -Scottish 
20% single parent family
62% small family 
18% large family (3 or more children)     
(Moray CSP, 2023)   
0.97% of children and young people
have a ‘looked after’ status       
95 %
5 %
Nationality
White Scottish Other  
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Appendix 1 
Overall at the end of March 2024 there were 1185 open cases to the Children and Families
and Justice Social Work department. Excluding aftercare cases 23% of the people using all
other services had previous care experience. 
• Access Team 172 
• West Area Team 233 
• East Team 136 
• Youth Justice 45 
• Throughcare and Aftercare 87 
• Disability Pod  90 
• Justice Service 422 
There were 2614 referrals into the Access Team in the year 23/24 which is an overall
decrease of 13.27% on the previous year.   
Of these 624 were Child Protection referrals which is a 14.4% decrease in Child Protection
referrals on the previous year.    
136
233
172 90
45 37
50
422
Cases open as at 31 March 2024
East SW West SW Access Disability Pod
Youth Justice Throughcare Aftercare Justice Services
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Appendix 1 
There was also a decrease of 26 referrals relating to domestic abuse which is a decrease
6.9%.     
Area Teams 
West and East Area Teams had an average of 18% child protection cases open across the
services. Both area teams also struggled with similar staffing challenges putting the teams
under additional pressure. There were 173 looked after and accommodated children. 71
children’s names were placed on the North East Child Protection Register at the end of
March 2024. 
*Numbers exclude justice services and aftercare services 
Overall there was a slight increase in children being received into local authority care in
Moray from March 23 until November 23, there is been evidence of social workers finding
creative solutions to support families to stay together and keep children remaining within
their families which resulted in an overall decrease in numbers at the end of March 24. Of
the children and young people who were leaving care (no longer formally looked after) there
were 58 who left care and this was also a decrease of 26.7% from the previous year.    
173
71 469
Categories of Open Cases
Looked After Child Child Protection Registration Child In Need
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Appendix 1 
The Promise 
During this period developments were focussed on keeping The Promise to Moray’s children
and young people. Our Champion’s Board was refreshed and we launched Moray’s Children’s
Services Plan which incorporated the Promise Plan for Moray, Child Poverty plan and the
Corporate Parenting Plan. Staff absences impacted our ability to progress the activity we
hoped, but a new structure to support the priorities of the plan helped to continue towards our
goals.    
Bairn’s hoose conversations took us to consider our current building at Hamilton Drive,
which is a shared unit for police, social work and health colleagues and has the potential to
become a format of Bairn’s hoose. Those conversations will continue within the Child
Protection Committee.    
This year has seen the first annual review of the Scottish Child Interview Model (SCIM). The
design and implementation of the model has brought accolade to the North East of Scotland
with the model winning the Chief Constable’s Excellence Award 2023 under category of
Service Improvement.    
The SCIM is now firmly embedded and well-established across the North East.  The proposed
hybrid model allowing central coordination supported by local management and structures
has been implemented, along with the successful delivery of ‘soft boundaries’ and a single
North East IRD process. 
The Implementation Group continues to provide oversight, support, and direction of the
SCIM with quarterly reports developed and considered by the group and reported to the
three associated CPCs. 
Total Number of JIIs (SCIM) 
During 2023, a total of 676 JIIs were completed by the SCIM team with an additional 108
requiring to be completed out with the team utilising the 5-Day model.  As such, over the
course of the review period, 87% of interviews were conducted under the SCIM, far
exceeding the team’s initial commitment of 60%. 
279
41 %
253
38 %
144
21 %
2023 - Number of Interviews
Aberdeen City
Aberdeenshire
Moray
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Appendix 1 
Children’s Services Learning Reviews 
Child I (Irvine)    
The circumstances pertaining to Irvine were felt to be similar in nature to the recent learning
review the partnership undertook for Haddon. While the partnership agreed there would be
benefit for a smaller review and support for practitioners the learning is reflected in the
wider action plan from both reviews.    
The Strategic Manager learning event held 22nd January 2024 and A practitioner Feedback
Event held 5th February 2024.    
Both reviews of Flora and Hadden were undertaken internally and were noted as excellent
examples of learning reviews by the Care Inspectorate. As such both were presented to the
Care Inspectorate Knowledge Hub to disseminate the wider learning, both presentations
generated lots of interest and questions, we were thanked for sharing the learning widely. 
Out of Area Placements  
In April of 2024 there were 23 agency placements which was a decrease of 4 from the start
of the financial year. For residential care the number of placements reduced from 18 to 15,
there was 1 secure care placement and for foster care there was a decrease from 9 to 7. 
Reduction in the overall number of placements related to young people becoming adults or
a change in the practice model.   
In 2023/24 the Placement Oversight Meeting has continued to have oversight of agency
placements and supports care planning. This is with a view to ensuring that high cost care
options are only used when necessary and to support young people returning to placements
in Moray. The carer recruitment campaign for foster care and supported lodgings has
continued to broaden placement options and reducing the need for agency/out of area
placements.     
Placement Services 
Placement Services comprises Fostering, Adoption, Kinship, Supported Lodgings, Continuing
Care and Throughcare & Aftercare.   
The Fostering Service experienced an increase in the number of foster carers from 34 to 37.
This was an increase of 8.87% and followed increased activity with the Marketing Plan and a
focus placed on recruitment within the Carer Recruitment Campaign. 
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Appendix 1 
The Adoption Service undertook one assessment which was due to be heard at panel in May
2024. Two young people from outwith Moray were placed with Moray Adopters where 
four young people achieved legal permanence by each being made subject to a Permanence
Order with Authority to Adopt.         
In Kinship Care the number of kinship household moved from 28 to 30 which was an
increase of 7%. Linked with this, the number of kinship placements formalised via a legal
order moved from 38 to 36 during the year which was a decrease of 5%. Two placements
ended as the young people returned to parental care. 
In Supported Lodgings the number of households moved from 4 to 7 where the number of
being offered placements increased from 5 to 10. This reflected a move by Supported
Lodgings carers to provide more than one placement. It also reflected some applicants
wishing to provide a supported lodgings placement to unaccompanied asylum seeking
children. As with the Fostering Service a Marketing Plan and Business Plan resulted in a more
targeted recruitment campaign as part of the Carer Recruitment Campaign.    
In Continuing Care the number of placements increased from 7 to 9, a rise of 28%, providing
young people with placement stability and continuity as they transitioned into adulthood.
This also reflected the effectiveness of the Continuing Care Policy and the degree to which it
was embedded within practice.             
Champion’s Board  
Moray Champions Board continues to thrive and during the last year has been the driving
force behind events which have enabled young people to connect with their peers, develop
new and valuable skills, and be involved in the co-production and decision making of services.
Key achievements include-  
• Care Leavers Event supported by 15 Corporate Parents from across the partnership.  
• Care Day Celebrations hosted by 10 care experienced young people and attended by
50 Corporate Parents.  
• Participation in Moray Council Recruitment Process. 
• 8 young people hosted a Summer BBQ which provided peer support opportunities
for young care experienced children. 
• Co-produced a new Care Leavers Housing Protocol. 
• 3 young people created and launched a video addressing stigma in Education. 
• 8 young people supported the joint inspection of children’s services by developing a
welcome video for inspectors and hosting an engagement event with young
inspectors from the Care Inspectorate. 
• Moray Champions Board took a lead role in the commissioning including service
design and delivery of the new advocacy provider for Moray.  
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Appendix 1 
• 5 young people worked with Morays Promise Team to co-produce and submit a
successful funding bid to Corra, to develop a local maintaining relationships project.    
During the last year 10 young people are active members of the Champions Board attending
weekly sessions and have been supported by 4 multiagency facilitators including adults from
the Through Care After Care Team, Morays Youth Team, and Police Scotland.  The group has
been supported regularly by 7 Corporate Parents from across the partnership.   Next steps
for the group include developing a care leavers drop in hub and a Champions Board weekly
podcast.   
Unaccompanied children and young
people seeking asylum 
In 2023/24 there was a significant increase in the number of unaccompanied asylum seeking
children (UASC) supported by Placement Services via the National Transfer Scheme. The
number of young people increased from 6 to 10 UASC who were under 18 and for the over
18’s, still being supported, increased from 3 to 7. They were placed in Supported Lodgings,
college accommodation or Local Authority housing supported by staff from the Throughcare
& Aftercare Team. This highlights the commitment by Moray Council to support those
unaccompanied asylum seeking children via the National Transfer Scheme.  
Youth Justice  
There have been 67 referrals into Youth Justice over the last year, with 45 young people
actively engaging with the team at the end of this reporting period. These numbers have
remained fairly consistent throughout this period.  At this time 8% of open cases within
Justice Social work and Youth Justice are care experienced young people.  This relates to
31% within Youth Justice and 6% in Justice Social Work. 
39 25 14
467 422
45
JSW/YJ COMBINED JUSTICE SW YOUTH JUSTICE
CEYP Total case load
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Appendix 1 
There remains a continued commitment to reducing the number of care experienced young
people open to Justice Services and the early identification of individuals so that appropriate
supports and early interventions can be offered. 
There have been 61 children and young people referred to the Scottish Children’s Reporter
Administration during this period.  5 of those individuals were female indicating that it
continues to be young males who require the highest level of support in respect of being in
conflict with the law.  The most common offence reported is vandalism with threatening or
abusive behaviour next highest, it is evident that these behaviours have a significant impact
on the local community and other young people.  Targeted interventions are used to address
these types of behaviour working with the young people and their care givers.  Multi-agency
working with education, police and fire service continues to address risks and provide
information and safety advice to young people and their families. 
Youth Justice staff have undertaken training in relation to criminal exploitation and young
people which has enhanced their knowledge in relation to contextual safeguarding and
particular risks faced by young people within the community.  There has also been further
training completed in relation to completing risk assessments for young people displaying
sexually harmful behaviour which ensures that young people are provided with the right
care and support alongside addressing behaviours that are of concern.   
The Youth Justice team carry out interventions for all 16 and 17 year olds who are assessed
as suitable for diversion from prosecution and continue to provide a support role to young
people who appear from Court.  During this period the team have supported two individuals
who have been remanded by the Court to a secure care placement and supported the
Justice Social work team in ensuring that approaches when working with younger people
within the criminal justice system are appropriate and upholding the rights of children. 
Justice Services  
Justice services supported 324 requests for a Justice Social Work Report which converted
into 249 community payback orders over the reporting period. The service was able to
provide some bespoke and creative supports to people who need it the most in the
community, whilst also maintaining contact with individuals in custody who will be released
on statutory measures.  During this period there were 6 individuals who were released from
prison on statutory measures and 16 who were offered support through voluntary
throughcare.  Work has been undertaken through the Community Justice partnership to
improve the voluntary provision offered with partners as the uptake on this support remains
quite low. 
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Appendix 1 
Stats as of 31 March 2024: 
At the end of reporting period there were 92 individuals being
subject to MAPPA in the community, 2 of these were MAPPA level
2 and none at MAPPA level 3.  During this period there was a CAT 3
referral into MAPPA which was managed until transfer of the case
to another local authority area. 
Bail supervision and electronic monitoring assessments allow an
opportunity for early intervention work to take place and early
identification of support needs whilst offering a robust alternative
to remand.  Assessments are completed in all cases where bail is
being opposed and there has been a significant increase in these
over this period.  Bail supervision clinics have now been set up by
the support work team in Justice to ensure that contact levels
meet the requirements, and practical and emotional support is
available in addition to referrals to other agencies.  We continue
to prioritise women, parents or those with caring responsibilities,
individuals who may be more vulnerable due to addiction or
mental health issues and under 25’s. 
12551 hours of unpaid work have been completed over this reporting period covering the
majority of areas in Moray.  Whilst most of this work is undertaken by the unpaid work
squads in the community, at the end of this period 14 individuals were being supported in
individual placements.  These placements include charity and third sector organisations
which does not take away employment opportunities for other people.  This has meant we
have been able to support a female who was pregnant to compete her hours and has also
resulted in on-going voluntary placements following individuals completing their hours. 
Improved links have been made between Unpaid Work staff and Moray Pathways in order to
link people with employment support at the earliest opportunity.  This also allows the
individuals to maximise the potential for ‘other activity’ hours that can make up to 30% of
Moray 
Cat 1's 
Total:  126 
In prison:  34 
In hospital:  0 
In community:  92 
Police owned:  54 
JSW owned:  38 
NHS owned:  0 
Cat 3's 
In community:  0 
SPS - due for 
release  1
Restricted Patients 
Total:  2 
In community:  0 
In hospital:  2 
11
122
8
29
0 20 40 60 80 100 120 140
2022/2023
2023/2024
Bail Supervision
Disposal Assessment
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Appendix 1 
hours on an Order.  This approach has resulted in increased access to funding for training
courses for individuals alongside support to gain employment.  The team also continue to
work in partnership with Moray Food Plus in the growing and distribution of fresh produce
to the local community from our polytunnel, we also utilise this space for group work
activities. 
During this reporting period we have continued to run a men and women’s group which is
open to anyone within the service.  An 8-week health and wellbeing programme was run in
partnership with the NHS Health Promotions team, with sessions also supported by Moray
Arts Development Engagement.  There are a number of other interventions used within the
team aimed at reducing reoffending including structured programme work targeting
particular offences i.e. sexual or domestic offending which is delivered in a group, 2:1 or 1:1
depending on the programme and individuals risks and needs. 
Policy, Development and Commissioning  
There was significant work undertaken by the Policy, Development and Commissioning team
to develop and implement procedures and resources to support staff across the partnership
in their practice. Procedures developed this year include: 
Revised Multi-agency Child Protection Procedure incorporating Protection From Serious
Harm 
The National Guidance for Child Protection 2023 is translated into the Moray context and
the procedure ensures that our approach to safeguarding young people who may be at risk
of significant harm is firmly anchored in child protection practice.  Further to this, where
there is actual or potential risk of serious harm, the procedure introduces Protection for
Serious Harm Planning to support the partnership manage risk.   
Multiagency Reflective Case Discussion Procedure 
Reflective Case Discussions have been written into practice to support practitioners to
reflect upon the barriers to positive outcomes for families 
Multiagency Escalation Procedure 
Where there is a variance in, for example, the assessment of risk or approach to planning
between partners to a plan, the Escalation Procedure will support practitioners to resolve
the problem and make progress for children and their families.  
Secure Care Procedure 
When secure care may be an option for a young person, to prevent risk of harm to
themselves or others, the Secure Care Procedure outlines the potential routes to secure acre
and the efforts which must be made to prevent this options form being utilised.   
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Appendix 1 
Moray Support in Pregnancy Pathway 
A revision of the Moray Vulnerable Pregnancy Pathway, the Support in Pregnancy Pathway,
sets out the duties, roles and responsibilities to women whose pregnancy is considered
vulnerable.  
Graded Care Profile 2 Procedure 
The Graded Care Profile 2 was introduced to Moray to support the assessment and response
to neglect. This procedure sets out the response to the assessment to ensure that were
neglect is assessed as present, children, young people and their families can rely on a
consistent approach across the partnership.   
Induction Procedure 
Mirroring the national picture, the recruitment and retention of qualified social work staff
has been a challenge in Moray. The Induction Procedure was introduced to welcome new
staff.   
Child Protection materials
A series of leaflets relating to child protection practice (Inter-agency Referrals Discussion,
Child Protection Planning Meetings, Child Protection Investigations) were developed to
support practitioners to help children, young people and their families understand the
service and support their participation in planning.   
Training and Development  
In the dates between April 2023 and April 2024, the following training has been received by
staff: 
Safe and Together 
The multi-agency roll out of Safe & Together has been ongoing during this period and over
60 staff members attended the four day CORE sessions. In total, 82% staff members are now
licensed to use the tool with the remainder scheduled to be trained over summer 2024. This
is a total increase of 54% over the period. 
3 social work staff members are trained as trainers. In addition to this, a series of quarterly
Practitioner Forums have been introduced to support trained staff. 
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Appendix 1 
Safer Sleep 
The multi-agency Safer Sleep training delivered by the Cot Death Trust has now been
attended by 71% of children and families social work staff. This training was specifically in
relation to Sudden and Unexplained Death of an Infant and/or Child giving staff a good
understanding of potential causes, as well as how to interact with families who may face this
awful situation. This increase equates to a further 16% of staff receiving training.    
Our Family Story  
The assessment paperwork ‘Our Family Story’ introduced in the previous period was still
being trained in the past 12 months and 76% of children & families staff have now received
training in its use, an increase of 17%.    
Solution-Orientated Practice/Meetings  
Moray is continuing to embrace the multi-agency use of Solution Oriented
Practice/Meetings. This way of working ties in directly with child protection planning
meetings, the Our Family Story assessment and soon to be launch Child Planning paperwork
suite. 76% of staff are familiar with this model, which is a 17% increase during this period.    
Graded Care Profile 2 
As of October 2023, 18 members of staff across the partnership were prepared to become
Graded Care Profile 2 trainers, 5 of which are from the children & families social work
department. To date, 11 training sessions have been scheduled and a total of 31 staff
members becoming licensed practitioners, alongside multi-agency colleagues. This equates
to 30% of the eligible workforce, with a further 40% to be captured over the remainder of
the year.   
Short briefings have also been delivered to individuals who would have little use for the
licensed tool, but would benefit from a general understanding. These have been well
attended and attendees span across the HSP, Council employees and third sector staff.     
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Appendix 1 
In addition to the aforementioned sessions, the department has come together with the
CSWO at multiple sessions to assist with the creation of a Social Work Plan. This are
designed to work alongside the existing Children’s Services Plan 23-26. These sessions have
allowed for collaborative working, critical thinking, and the introduction of appropriate
Team performance indicators. Furthermore, Senior Social Workers now have their own
mentoring sessions with a representative from HR, covering staffing related issues, like the
FARM process. 
Parallel to the delivery of the above training, further learning opportunities have been being
developed. Over the summer months, staff are due to receive training in newly developed
topics such as: Child Criminal Exploitation, Child Sexual Exploitation, Contextual
Safeguarding, and Court Skills. 
Adult Services 
Challenges were keenly felt across adult services, with the pressures of delayed hospital
discharge continuing. There are many examples of staff pulling together to find creative
solutions to support different parts of the system to enable support to be focussed in the
correct areas. 
Plans to progress the MRI scanner for Moray and the related decant of Ward 4, Mental
Health services to complete necessary anti-ligature works was making good progress and
many practitioners came together to carefully plan how the works could happen
concurrently and in the least intrusive way possible both for patients of Ward 4 but also of
Dr Grays Hospital. Unfortunately, despite making good progress towards finding an ultimate
solution, Scottish Government advised that it was unlikely to be able to fund this project and
so an alternative route to making support to people both safe and sustainable, with a focus
on community supports and maintaining people at home where possible and in their best
interests.      
Community Care   
Referrals to Community Care 
NHS24 Public 
Protection 
Referral - Adult 
Police 
Concern 
Report - Adult 
Referral to 
Community 
Care Team+ 
Scottish 
Ambulance 
Service 
Referral - Adult 
Scottish Fire & 
Rescue 
Service 
Referral - Adult 
2023/24  205  1332  2136  120  52 
2022/23  187  1645  2042  74  16 
2021/22  12  1333  2227  23  11 
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Appendix 1 
Need in the community continues to rise as the age of the population does in Moray with
reducing resources across the board. This gives rise to a need to work relentlessly to support
people in need to access family and community assets and third sector supports first and
foremost, also supporting people to remain at home and be independent.   
Care at Home 
The Care at Home Service provides practical support and personal care, to people with an
assessed need, to support them to live as independently as they can at home or in a homely
setting in their community.  Care at Home (CAH) provision is one of the most challenging
sectors within Health and Social Care. Social Care staff provide services to some of the most
vulnerable in our communities. Citizens regularly face social isolation, difficulty with everyday
tasks and mobility, long term health concerns and financial worries.    
Self-Directed Support (SDS) is the way that care and support is delivered, making the
principles of choice and control central to care and support, and giving individuals full
opportunity to take control of their support and their lives. 
In Moray, option 3 CAH services are delivered by the Health and Social Care Partnership’s
own CAH or by our Partner, Care Quality Scotland (CQS).  Weekly monitoring of the unmet
need in CAH has been in place since August 2021. In Spring 2023, a strategic review of
current CAH arrangements was commissioned by HSCM Senior Management Team. 
There is an ongoing review of the current contract with a focus on service improvement and
sustainability. As part of the review, a CAH Workshop was held on 4 March 2024 to revisit
the vision “In Moray we want to empower people to live independent lives near the people
and places that are important to them. We want to support people to regain their
independence after a period of ill health or following a traumatic event.”    
Care at Home Position  
Planned hours of care at home refers to the assessed package of care based on an
assessment completed to assist individuals to meet their personal outcomes.  As of 25th
February 2024, the planned weekly hours of care were 4752. 
Number of
planned
weekly hours
(Feb 2023)
Number of
planned
weekly hours
(Feb 2024) 
Change  %
Internal Care
at Home 
3,550 3,871 +321 +9.04%
Partner
Provider 
1,446 881 -565 -39.07%
Total  4,996 4,752 -244 -4.88%  
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Appendix 1 
A weekly care at home hub meeting was established in January 2023 with the aim of better
understanding challenges faced in each locality and keeping track of where and how care is
being provided, to understand risks faced by the service users and providers and to assist in
developing strategies for improvement across the service. Performance information from
these meetings is submitted weekly to the Collaborative Care Home Support Team Meeting,
which oversees provision of care at home and care homes by internal and external services. 
A Strategic Care at Home Group was set up in 2023 to look at the commissioning element of
CAH and how internal services can support progress in this area. This is managed and
progressed by the Commissioning Team, supported by the Locality Managers. 
Internal CAH underwent an unannounced inspection between the 9th to 15th November
2023. This was the first inspection since 2020 and all six actions identified had been met in
full, with the service being awarded the grade of five (very good) in the following categories:  
• How well do we support people’s wellbeing;  
• How good is out leadership;  
• How good is our staff team; and  
• How well is our care and support planned.    
The service was commended for having several projects ongoing, looking at innovative
solutions to difficulties facing the care sector and improving people’s outcomes. 
Recruitment/Retention/Training: Since April 2023, 58 new staff have started in the service as
shown in Figure 1. It also shows 48 staff have left, the reasons for this are shown in figure 1
below. 
Figure 1 
As a result of the CAH Practice Governance Forum, a new induction training programme has
been developed, which is now held every 2 months, and has had excellent feedback from
participants and CAH staff. This will continue to be collected after each course is completed,
with a view to more formally reviewing the programme throughout 2024/25. 
0 2 4 6 8 10 12 14 16 18 20
Reasons employees have left Care at Home Service  24 23 /
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Appendix 1 
The retention rate in CAH remains high at 79% for staff that have joined the service since
April 2023. Staff feedback gathered by the Care Inspectorate during the inspection was also
incredibly positive about all aspects within the service. 
There has been significant work from Health and Social Care Moray with the help of internal
services, to support the external partner. It was hoped that we will see substantial
improvements during 2024. The partner provider had a moratorium placed upon the service
leading to a reduction in almost 60 packages of care since September. 
CAH have devised a Self-assessment tool based on the Care Inspectorate framework, which
was highly commended as part of the Inspection process. A forum was established in 2023
for internal CAH services. This is held on a weekly basis and ensures consistency, best
practices, staff development, manages service and user risk and supports CAH to meet
legislative requirements. 
From the Quarter 2 and 3 performance report, the number of delayed discharges at the
December 2023 snapshot was 37, this was an increase from 26 at the end of quarter 2. It
was noted that delayed discharges for the winter (October – March) period showed a
common trend with previous years. Daily huddles and increased multi-disciplinary team
working are prioritising delayed discharge reduction work. 
Total Number of hours of care not provided each week – those waiting in community and
hospital 
Mental Health   
Mental Health Officer Workforce 
There are currently 13.8FTE Mental Health Officers practicing in Moray.  Only 1 MHO has a
dedicated MHO role with the remaining having substantive posts. Two of the FTE work in
Out of Hours Social Work. A recent workload measurement exercise indicated that daytime
MHOs with substantive posts spend on average 1 day per week on MHO work.  As with the
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Appendix 1 
situation throughout Scotland there are challenges in growing the MHO workforce to meet
demand.    
One Mental Health Officer (MHO) qualified in 2023. There are currently two MHO
candidates in training who are expected to qualify towards the end of 2024. However, it is
possible retirements will reduce the workforce in the near future given the age profile of
MHOs, with 5 being over the age of 60 (see table 1) and some seriously considering
retirement.    
MHOS  ≤25  25-29  30-34  35-39  40-44  45-49  50-54  55-59  60-64  65+ 
FEMALE  0  0  0  0  4  2  2  1  3  0 
MALE  0  0  0  0  0  0  0  1  2  0 
TOTAL  0  0  0  0  4  2  2  2  5  0 
Table 1
Moray seconded an Advanced Practitioner in 2022 attached to the Mental Health Team to
focus solely on Adults with Incapacity work to mirror the MHO who had a dedicated MHO
role focussing largely on Mental Health Act work. Because the funding was a one-off
payment with no further funding forthcoming we were only able to recruit for two years,
starting in July 2022. The seconded post holder left that post early due to being recruited to
a permanent post and the social work secondment post was ended on maternity leave. The
AWI dedicated role was instrumental in almost clearing the MHO report waiting list but this
has since grown again with 20 being on the waiting list as of 31st March 2024. 
Mental Health Act 
Table 2 
There is an upward trend in both Short Term
Detention Certificates (STDCs). This represents a
42% increase from previous year. For CTOs there
has been an increase of 44% increase since 2021-
2022. It is not possible to draw conclusions from this
given the natural annual fluctuations and the small
numbers involved. Data collection and reporting is
an area for improvement in the coming year. 
Comparative data 2021-2024 
(Numbers of EDCs in brackets show attributable to there being no MHO on duty Out of Hours). 
The gateway into Mental Health compulsory treatment is expected to be through Short Term
Detention Certificates rather than Emergency Detention. In total in 2023-2024 there were 21
EDCs, 8 EDCs of which had no MHO consent were attributable to no MHO being available. All
EDCs were converted to an STDC the following two days or revoked. 
Scrutiny into the reason for EDCs in the past year indicated that some EDCs had been
incorrectly attributed to there not being an MHO available and clarification of availability of 
ORDER 
2021-
2022 
2022-
2023 
2023- 
2024 
EDC  17(8)  23(10)  21(8) 
STDC  66  60  85 
CTO  18  11  26 
CO  2  1  0 
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Appendix 1 
MHOs was sent to the Clinical Director for distribution. The number of EDCs should decrease
during the coming year when the remaining social worker in Out of Hours Social Work
qualifies as an MHO in Autumn of 2024. 
Adult’s with Incapacity 
In 2022-2023 referrals for an MHO Adults with Incapacity report was 79 which was more
than a 100% increase compared to pre-pandemic levels. In 2023-2024 numbers of referrals
fell to 62 after a 3-year trend of increasing referrals, a decrease of 27%. Unfortunately, the
waiting list for an MHO report has increased to 20.     
During 2023 -2024 there were 46 welfare guardianships granted in Moray.     
Table 3 
Applicant  Learning
Disability 
Dementia  Head 
injury 
Mental
Health 
ARBD  Total 
Private  24  12  2  0  0  38 
CSWO  2  4  0  1  1  8 
There are 50 CSWO welfare guardianships in existence, each overseen by a delegated
guardian. 
Adult Commissioning 
In the last year the team have been focusing on the improvements identified in the external
audit from KPMG in February 2023.  This process has ensured that the governance surrounding
commissioning decisions has been approved and the role that Commissioning has within Health
and Social Care Moray has been strengthened.     
To maintain the processes around commissioning, contracts and monitoring, the team has
created a procedure with a number of process maps underpinning the content.  These
process maps identify governance routes, monitoring processes and internal ways of
working.  The team have also been working hard to ensure that contracts are current, and
they have awarded 13 contracts and undertaken 5 letters of extension.  The team is
currently working on 12 contracts which are at various stages of the commissioning cycle. 
Within this, the voice of the citizens of Moray gets stronger as they are included in the
commissioning cycle, from consultation stage to sitting on a tender panel.   
A particular strength of the Adult Social Care Commissioning team is with the proactive and
reactive monitoring of contracts.  The proactive element of the monitoring of contracts
involves a weekly submission of staffing absences, a monthly submission of Comments,
Complaints and Incidents, an annual site visit by a Commissioning Co-ordinator, a 6 monthly
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Appendix 1 
finance meeting and an annual contract meeting. This ensures that relationships with
providers are strong, and they are well supported.  This information is then detailed to the
Lead Officer.    
The Commissioning Team also meet weekly with Social Work and Health colleagues as well
as with the Care Inspectorate to identify any potential issues.  Where there are issues, the
Commissioning Team lead on reactive monitoring which is a three-tiered approach: 
Supportive Monitoring, Enhanced Monitoring and Social Work led Large Scale 
Investigations.  The approach to be used is authorised through the Collaborative Care
Meeting and is a well-received way of monitoring that is supportive, whilst also holding all
internal and external colleagues to account for improvement actions.  This way of
monitoring has been praised by colleagues in the Care Inspectorate as it supports their
inspections and any improvements that they agree with providers. 
Over the next year, the Commissioning Team will be focussing largely on ensuring that
Health and Social Care Moray have contracts that are current and appropriate. 
They will also take the work on commissioning processes from the last year and undertake
shared learning within Health and Social Care Moray to upskill and teach colleagues about
ethical commissioning.   
Learning Disability 
Following the management changes in relation to the Service Manager and Social Work 
Team manager roles in 2023, there have been further changes in 2024 with the current
Health Team Manager retiring from this position at the end of May 2024. Recruitment is
ongoing in relation to this role.   
Approximately 450 people with a Learning Disability are supported and receive a wide
spectrum of services from a multi-disciplinary team, to promote their safety, health and
wellbeing, and ensure that they have access to full and independent lives. 
Implementing the Dynamic Support Register has been a significant area of development
within the service over the last year. This is in line with the Coming Home Implementation
Memorandum of Understanding between the Scottish Government and COSLA and aims to
improve monitoring of the experiences of people with learning disabilities and complex care
needs who are in hospital, who are in out-of-area placements and/or whose current support
arrangements are at risk of breaking down. In the last year there have been 3 people
supported through this process to return to their homes in Moray following discharge from a
Learning Disability or Mental Health hospital bed, and 9 people supported to stabilise
support arrangements which had been at risk of breaking down. There continue to be 5
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Appendix 1 
people living out of area or in hospital and 7 people whose current support arrangements
are at risk of breaking down that are being proactively supported through this process.     
Housing has been an area of significant development within the service over recent years
and it is imperative this momentum continues in order to meet the needs of those on the
Dynamic Support Register and to proactively prevent people being added to the register.
The service is working in partnership with Moray Council Housing Department as well as
external providers to achieve this. This includes the continued plan to increase our provision
within the Woodview service which offers independent living to some of the most
vulnerable adults who have complex and challenging needs.    
There has been significant progress over the last year in planning for implementation of
Annual Health Checks for adults with Learning Disabilities. These checks have been
introduced by the Scottish Government to address and reduce health inequalities
experienced by those with a Learning Disability. Working in partnership with one GP
practice, the service is soon to commence a pilot involving 20 people with Learning
Disabilities with a view to rolling this out more widely thereafter.     
The transition workers within the Health and Social Care Partnership continue to work
closely with the children and families disability pod, ensuring that planning for young adults
begins at the earliest possible opportunity.   
Our Adult Learning Disability service has continued to experience challenges in recruiting
into vacant posts, particularly within Social Work and Psychiatry however the team have
worked exceptionally hard to provide continuous support to people despite the
aforementioned challenges around Covid and recovery. 
Unpaid Carers 
Carers UK predicts 3 in 5 of us will be a carer at some point in our lives.  There are
approximately 800, 00 carers in Scotland, with an estimated 16,200 unpaid carers in Moray. 
Not all unpaid carers in Moray require formal support from statutory services to assist
them to meet the demand of the role, or to receive formal support for the person they care
for, however, carers rights are enshrined in the Carers (Scotland) Act 2016, and alongside
the national Carers Strategy, our local Moray Carers strategy 2023-2026 “Recognised,
Valued and Supported” for both adult and young carers was launched on 1st April 2023. 
Our strategy has three key priorities: 
Priority 1 Recognition for Carers 
Priority 2 Valuing Carers 
Priority 3 Supporting Carers 
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Appendix 1 
A local action plan has been developed to support us to embed our key priorities over the
coming years, with work underway in line with our strategic aims. 
We have a commissioned service who provide information, support, advice and to offer both
Adult Carer Support Plans and Young Carer Statements. Our Carers team is working
alongside the Carers Support Service and our Commissioning team to ensure that the key
outcomes are delivered in line with strategy. 
We are continuing to support unpaid carers through the work undertaken by the Day
Opportunities team, with the SDS Enablers focussing on building relationships, taking a
strength based, asset-based approach, and acknowledging the need for place-based support
in people’s own communities. Through the team ensuring that the support delivered is
focussed on meeting the needs of the unpaid carer, but also providing a meaningful
outcome for the cared for person, short breaks and respite can be a positive experience for
both individuals. The work of the team supports Strategic Outcome Three, Supporting
Carers. 
Adult Protection Committee 
The adult protection committee continues to be an effective meeting and meets each
quarter – chaired by the Independent Chair of both adult and child protection committees.    
Several developments have taken place in the last year within Adult Support and Protection.
These have included:    
• Trauma informed approach to Case Conferences  
• Multi-agency training events  
• Multi-Agency Quality Assurance  
• The embedding of the Moray Integrated Vulnerable Adults process (MIVA)  
• ASP National Implementation Subgroup – Chronologies    
The trauma informed approach to Case Conferences is highlighted as a particular area of
good practice with the team working alongside multi-agency practitioners and supported
individuals to ensure that the Adult Support and Protection Case Conference Agenda and
flow of the meeting was mindful of the trauma experienced by the people they support. 
One such example of the changes that have taken place included the support provided prior,
during and after the meeting to individuals as well as ensuring that the meeting was as
person-centred as possible, with professionals entering only after the individual and their
representatives had arrived and had time with the Chair. This has proved successful, and we
have seen a rise in individuals attending and contributing to their Case Conference.   
In relation to training the APC agreed a subgroup for ASP Learning and Development. The
subgroup links to the Grampian Learning and Development ASP Group. The multi-agency
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Appendix 1 
group will work to support developments and awareness on local issues relating to ASP
work. Including    
• Hoarding and Self-Neglect  
• Referrals and local threshold awareness  
• Identifying areas of interest and further development  
• Undertaking a training needs analysis (TNA) 
Following the revision of the Adult Support and Protection Codes of Practice in 2022 a National
Implementation Group was formed supported by the Scottish Government to support the
embedding of the codes and changes to practise. A series of smaller Subgroups were then
created to support this with participants from a breadth of services and organisations across
Scotland (SWS, IRISS, Scottish Government, Care Inspectorate, Police, NHS, Health 
Improvement Scotland, Local Authorities, and the 3rd Sector). 
These subgroups cover 4 areas 
• Chronologies  
• Self-Evaluation  
• Advocacy and Voice of the Service User  
• Inquiry, investigative powers, and the role of the Council Officer 
The Adult Support and Protection Lead Officer for Moray currently facilitates the Chronology
Group, with representation on a Grampian basis to all four of the Subgroups from the Pan
Grampian Partnership.    
Following discussion, further presentation and partnership working, as well as agreement and
interest from several Scottish Government Ministers who are responsible for Public Protection
areas and work streams the remit of the Chronology Subgroup will now be widened to include
all areas across the lifespan.   
This is an exciting development in which can lead to real transformational change in relation
to Chronologies across the Lifespan and how we move forward collaboratively in tackling
this challenging subject. 
The Subgroup will now work to    
• Develop and amend the draft tools alongside Iriss to ensure its relevance across the
life span of an individual.  
• Discuss and plan communication and learning and development messaging.  
• Move forward to Championing Chronologies within Partnerships and Organisations  
• Plan involvement and consultation with lived experienced individuals in their
information and what this means for them.  
• Agree governance and oversight on a national basis (currently this is via the National
Adult Protection Strategic Forum) 
• Test the agreed draft tools within Pilot areas across Scotland.  
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Appendix 1 
Throughout the period 2023 – 2024 Moray has received 2 requests for Learning Review. One
referral progressed to Adverse Event Review (AER). The further referral resulted in decision
by the Learning Review Subgroup to not proceed with Learning Review but hold a
Practitioners Event in relation to the case to enable any learning to be extracted and shared.
The Practitioner Event is due to take place in May 2024. 
Moving forward into 2023/2024 the APC are revising their Multi-Agency Improvement Plan
in consultation with front-line practitioners as well as revision of the Lead Agency
Operational Guidance which will assist in bringing further clarity and support the embedding
of this work stream.    
Adult Support and Protection 
A total of 920 Adult Support and Protection referrals have been received from April 2023 –
March 2024. It is apparent that the significant rise we observed in 2022/2023 appears to
have reached a plateau. The table below gives a further insight into this and shows the
unprecedented rise in referrals witnessed last year and over the last 3 years.   
ASP Referrals 
120 
0  
April May June July August Sep Oct Nov Dec Jan Feb March  
Figure 1 – number of ASP referrals received. 
Following receipt of an ASP referral a formal ‘screening’ process takes place to ascertain if
the individual concerned could be at risk of harm. Instances where a screening is not
required include should the referral be a duplicate; individual is already open to ASP
process, or the referral is an ‘update’ of information already known for example.  Below is
a breakdown of the outcome of the ASP referrals received.   
20
40
60
80
100
2021/22
2022/23
2023/24
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Appendix 1 
SCREENING OUTCOME  NUMBER OF SCREENINGS  PERCENTAGE OF ALL SCREENINGS 
FURTHER SOCIAL WORK INTERVENTION  379  52.20% 
NO SUPPORT REQUIRED  154  21.21% 
PROCEED TO IRD  131  18.04% 
REFERRAL TO EXTERNAL AGENCIES  26  3.58% 
SOCIAL WORK TEAM REFERRAL  32  4.41% 
NO OUTCOME RECORDED  3  0.41% 
OUTCOME OVERDUE  1  0.14% 
Figure 2: Screening outcomes 
Between April 2023 and March 2024 there have been 726 screenings completed, with 379
(52.2%) requiring further social work intervention.  154 (21.2%) did not require support, and
a further 131 (18.0%) proceeded to IRD.  The remaining 62 (8.54%) were referred to external
agencies or social work team or have no outcome recorded. 
The use of an Inter-Agency Referral Discussion (IRD) for ASP has been in place in Moray since
December 2021. Since commencement this process has provided better working relationships
between partners, and feedback provided from practitioners has been favourable. The
number of IRD’s held during the period April 2023 and March 2024 averaged 10 adults per
month with 74 progressing to Adult Support and Protection Investigation compared to 58 the
year prior.    
The advent of the Adult Support and Protection Minimum Dataset in conjunction with Iriss,
who led the project alongside five learning partners commenced in April 2023. This
mandatory dataset was welcomed in Moray and a step in the right direction in relation to
generating meaningful and comparable data nationally. The implementation of this has not
been without challenge for Moray in aligning our CareFirst System to capture the data
required, but one that we see value in.     
Challenges and improvements 
We have faced a number of challenges across this year, getting used to the addition to the
HSCP of children and justice social work. There were also challenges around reducing
resources, increases in need in the community and staffing issues, both retention and
recruitment and staff sickness.    
Staff have been extremely resilient this year when there have been a number of vacancies
across the system but no let-up in need. 
There has been high levels of commitment to providing quality services to individuals who
need support across the board and an improvement in how people consider the views of
those they are supporting.    
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Appendix 1 
Undoubtedly, there is an increased need for justice social work and increasing prison
population and recognition that community based sentences are most likely to allow the
right conditions for change but this creates additional pressure on justice services and this
has been an extremely busy year for the team.    
The cost of care is increasing along with the cost of living, so third sector partners,
commissioned services and the general public have all been impacted by this and it creates
unmet need at a time where we have an aging population and families are living under
stressful conditions, particularly related to poverty. We have had to work closely with
providers to recognise where they require additional support, and where we have had to
look creatively at service provision to ensure we are helping the right people at the right
time.    
There has been a significant increase in young people arriving in Moray through the UASC
scheme and our teams have done an amazing job in helping the young people settle and
have opportunities to reach their potential. 
Our mental health officers are declining in numbers and this creates additional requests for
support from the officers we have in place, with less interest from staff in completing their
mental health certificate, which perhaps reflects the pressures on the social work roles
across the system.    
Delayed discharges continue to be a wicked issue but teams have worked relentlessly to shift
the position related to this and to allow people to get home from hospital at the soonest
opportunity, in line with our priority of home first. This has to be done in a way that balances
people’s need for protection and support with being discharged from a disempowering
hospital setting.   
Resources  
The Health and Social Care Partnership in Moray faced the same financial challenges as
many other areas of the country. There is an increasing overspend and need to pull back in
line with reducing budgets. Work has been ongoing throughout the year to identify where
savings can be made and where efficiencies can be created by doing things differently.    
Children’s services commissioned a prevention of care service to work with families whose
children were on the edge of care to enable more young people to remain at home with
support on an intensive basis. Functional Family Therapy are now embedded and form part
of the children’s services resource panel, to ensure the correct children and young people
are given this service as a priority.    
The Whole Family Wellbeing Fund has allowed for continuation of some key posts, not least
the Wellbeing Co-ordinators whose function it is to work with universal services to ensure
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Appendix 1 
that the GIRFEC process is working well in Moray, with the child’s plan being developed by
universal services to reduce the pressures on social work’s front door and to ensure that
families are not elevated to third tier services unnecessarily.  Plans are now in place to
develop services that will help whole family support and reduce some of the difficulties that
young people are experiencing within education, by providing a multi-agency team to pool
all skills together to wrap around families.    
The resources to support children and young people is in high demand, with numbers of
foster carers not meeting demand and the use of Out of Area placements continues to be a
challenge as a number of social work departments compete for the same few placements
available at times.   
There are also challenges around resources within care at home and care homes, as well as
community care and the pressures of providing safe bespoke care on tightening purse
strings is ever present and continues to be a source of stress for social workers.    
Moray also has a limited number of third sector and community organisations and there is a
low presence of social care agencies to enable good competitive and ethical commissioning
practices. We continue to try and find creative ways to ensure our commissioning processes
allow us the best possible services for our communities.   
2020/21 2021/22 2022/23 2023/24
Adult Social Work and
Social Care
Total Budget 
49.6  58.5  60.4  63.9 
Children, Young People
& Families
Total Budget 
19.383  19.791  18.334  16.147 
Justice Services
Total Budget  -0.106  -0.106  -0.109  -0.109 
Workforce 
Number of front line social work posts:   
Adult Services:   46.8 FTE 
Children and Families:  57.08 FTE 
Justice:    13.5 FTE 
There continues to be a number of
vacancies across Social Work, in
particular around children and families,
as with other parts of the country, with
work happening alongside HR to try and
find creative ways to fill posts and
support succession planning.   
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Appendix 1 
Looking ahead 
Moray will see the introduction of a new CSWO and Head of Service this year, as I will be
leaving the post in June.  This coincides with the departure of the Chief Nurse and the Chief
Officer at the same time as a new Chief Executive comes into the council.    
This will create some change for the workforce, it will be important to ensure services
remain as stable as possible during this time of transition, with an opportunity for a fresh
look at how we are doing and where we need to go.    
This next year should see the development of the Youth Pod within children’s services,
bringing together our throughcare and youth justice services into one specialised team. This
helps us meet the requirements of our improvement plan which followed the joint
inspection of children at risk of harm.    
There should also be an improved performance reporting within children’s services as we
have set out KPIs and developed the data dashboard to provide a better sense of how
children’s and justice social work is performing.    
Overall the key feature of the next year will be realising challenging savings plans and
ensuring that services to our most vulnerable citizen’s remain appropriate, proportionate
and that we are upholding the rights and best interests of those we are charged with
supporting.   
Tracy Stephen 
Moray Health and Social Care Partnership 
Chief Social Work Officer and Head of Service May
2024 
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REPORT TO: MORAY COUNCIL ON 13 AUGUST 2024 
SUBJECT: APPROVED MINUTES OF MORAY INTEGRATION JOINT BOARD 
BY:  CHIEF OFFICER, HEALTH AND SOCIAL CARE MORAY 
1. REASON FOR REPORT 
1.1 To inform the Council of the latest approved minutes of the meetings of the
Moray Integration Joint Board. 
1.2 This report is submitted under Section II (22) of the Council's Scheme of
Administration relating to the Moray Integration Joint Board (MIJB). 
2. RECOMMENDATION 
2.1 The Council is invited to consider and note the content of this report. 
3. BACKGROUND 
3.1 The MIJB was established on 6 February 2016 under the terms of the Public
Bodies (Joint Working) (Scotland) Act 2014 with full delegation of functions
and resources to enable integration of primary and community health and
social care services effective from 1 April 2016. The MIJB is a separate legal
organisation and acts as principal in its own right. 
The principal ambitions of health and social care integration are to: 
• Support the improvement of the quality and consistency of services for
patients, carers, service-users and their families.
• Provide seamless, joined-up quality health and social care services in
order to care for people in their homes or a homely setting where it is
safe to do so.
• Ensure resources are used effectively and efficiently to deliver services. 
3.2 The approved minutes from the MIJB meetings held on 28 March 2024 and 30
May 2024, which were accepted as correct records of the meeting on 30 May
2024 and 27 June 2024, respectively, can be found at Appendix 1 and 2.  A
few key highlights from the meetings for the Moray Council to note were, the
MIJB: 
Item 6.
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28 March 2024
• Noted the financial position of the Board as at 31 December 2023,
showing an overall overspend of £7,110,508 on core services and noted
the updated provisional forecast position for 2023/24 of an overspend of
£11,210,917 on total budget for core services.
• Approved for issue, the Directions arising from the updated budget
position.
• Noted a report by the Chief Financial Officer outlining the budget
allocations to the MIJB and considered the revenue budget for 2024/25,
the estimated funding gap and increase in charges agreed by Moray
Council for 2024/25. The Board approved the uplift to social care
providers as part of the continued policy commitment made by Scottish
Government since November 2021. 
• Endorsed the 2024/25 proposed savings plan and requested officers
progress to full integrated impact assessments.
• Agreed to note the predicted prescribing budget resource requirements
for 2024/25, alongside key drivers for growth and mitigations regarding
costs.
• Received a report on the Mental Health Pathway Mapping exercise and
implementation of the Moray Mental Health Strategy. The Board
requested a more detailed report is prepared for the June MIJB meeting
for consideration.
• Approved the vision and objectives for General Practice in Grampian as
set out by the Programme Manager, NHS Grampian GP Vision
Programme, and requested an update by March 2025.
• Endorsed the actions being taken to continue to deliver Care at Home in
Moray and noted the increasing demand on the service. 
30 May 2024
• Agreed to note the expected financial position at the end of the current
financial year and the implications for 2024/25 and noted the recovery
action plan and the intent to progress the savings highlighted.
• Requested the Deputy Chief Officer bring back a report regarding Ward 4
Dr Gray’s Hospital, setting out details on how risks will be mitigated,
model options and clear timescales to the June meeting of the Board. 
• Noted and commented on a report by the Chief Officer which provided
detail of the activities that support the delivery against the MIJB’s
strategic priorities as articulated in the Strategic Plan, and the delivery
against the 9 Health and Wellbeing outcomes. 
• Noted the unaudited revenue outturn position for the financial year
2023/24, the impact of the 2023/24 outturn on the 2024/25 revenue
budget and approved for issue, the Directions arising from the updated
budget position. 
• Noted the funding allocations proposed by NHS Grampian and Moray
Council, noted the anticipated budget pressures and approved the
2024/25 proposed savings plan.
• Formally approved the revenue budget for 2024/25, following
consideration of the risks highlighted in the report at 4.30.
• Agreed to note the updated Financial Strategic Risk Register which
provides an overview of the strategic financial risks, along with a
summary of actions which are in place to mitigate those risks. 
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• Noted the contents of the Annual Chief Social Work Officer report for
2023/24. 
• Noted the completed Moray Alcohol and Drug Partnership annual
reporting survey 2023/24 and agreed submission to the Scottish
Government.
• Noted the requirement to fully transition devices from analogue to digital
by 31 January 2027 and requested a revised report be prepared for the
Board meeting in June 2024 setting out the revised case, taking into
account the financial position. 
• Delegated authority to the Interim Chief Executives of Moray Council and
NHS Grampian to make an appointment of an Interim Chief Officer in
consultation with the Chair and Vice Chair of MIJB for a period until the
new Chief Officer takes up post (approximately 6 months), to allow the
recruitment of the permanent post to proceed. 
• Noted a report by the Corporate Manager informing the Board of
changes to membership of the MIJB and its Committees. 
• Noted an update of the General Adult Mental Health Secondary Care
Pathway Review and an overview of the findings and recommendations. 
3.3 The link to the webcast and reports submitted to the MIJB meeting on 28
March 2024 can be found here:
https://moray.cmis.uk.com/moray/CouncilandGovernance/Meetings/tabid/70/ct
l/ViewMeetingPublic/mid/397/Meeting/2010/Committee/18/Default.aspx 
3.4 The link to the webcast and reports submitted to the MIJB meeting on 30 May
2024 can be found here:
https://moray.cmis.uk.com/moray/CouncilandGovernance/Meetings/tabid/70/ct
l/ViewMeetingPublic/mid/397/Meeting/2319/Committee/18/Default.aspx 
3.5 Approved minutes, reports and link to webcast library for all MIJB meetings
can be found here:
https://moray.cmis.uk.com/moray/CouncilandGovernance/Committees/tabid/6
2/ctl/ViewCMIS_CommitteeDetails/mid/381/id/18/Default.aspx 
4. SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP))
This report forms part of the governance arrangements of MIJB; good
governance arrangements will support the Board to fulfil its objectives. 
(b) Policy and Legal
There are no policy or legal implications associated with this report. 
(c) Financial implications
There are no financial implications associated with this report. 
(d) Risk Implications
There are no risk implications associated with this report. 
(e) Staffing Implications
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There are no staffing implications arising from this report. 
(f) Property
There are no property implications arising from this report. 
(g) Equalities/Socio Economic Impact
An Equalities Impact Assessment is not required as there is no change
to policy and procedures resulting from this report. 
(h) Climate Change and Biodiversity Impacts
There are no climate change or biodiversity implications arising from this
report. 
(i) Consultations
Consultation on this report has taken place with Corporate Manager,
Health and Social Care Moray who is in agreement with the content in
relation to their area of responsibility. 
5. CONCLUSION 
5.1 This report provides a summary of the business addressed by the MIJB
at their meetings on 28 March 2024 and 30 May 2024. 
Author of Report: Isla Whyte, Corporate Business Support Manager, Health
and Social Care Moray
Background Papers: available online 
Ref: SPMAN-305227695-140 
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MORAY COUNCIL 
Minute of Meeting of the Moray Integration Joint Board 
Thursday, 28 March 2024 
Council Chambers, Council Office, High Street, Elgin, IV30 1BX 
PRESENT 
Mr Ivan Augustus, Councillor Peter Bloomfield, Mr Simon Bokor-Ingram, Mr Sean
Coady, Councillor Tracy Colyer, Ms Sonya Duncan, Ms Jane Ewen, Councillor Scott
Lawrence, Dr Robert Lockhart, Mr Derick Murray, Ms Deborah O'Shea, Mr Sandy
Riddell, Mr Dennis Robertson, Dr Malcolm Simmons, Ms Tracy Stephen, Mr Kevin
Todd, Councillor Ben Williams 
APOLOGIES 
Professor Duff Bruce, Mr Roddy Burns, Mr Adam Coldwells, Ms Deirdre McIntyre, Ms
Elizabeth Robinson 
IN ATTENDANCE 
Ms Sheila Brumby, Third Sector Representative substitute; General Manager, Dr
Gray's Hospital; Director of Planning and Performance, Digital Health and Care
Innovation Centre (DHI) Scotland; Lead Pharmacist Primary Care, Moray Health
and Social Care Partnership (HSCP); Consultant Psychiatrist and Clinical Lead;
Primary Care Development Manager, Aberdeen City HSCP; Locality Manager;
Service Manager, Provider Services; Head of Governance, Strategy and
Performance and Caroline O'Connor, Committee Services Officer. 
1.         Chair 
The meeting was chaired by Mr Dennis Robertson.  
2.         Declaration of Member's Interests 
Mr Riddell stated for transparency that he was Chair of the Mental Welfare
Commission Scotland.  
Councillor Williams stated for transparency a member of his family was employed
by an organisation involved in Item 5 on the agenda, however this did not relate to
the aspects included in the report and would therefore remain in the meeting. 
The Board noted that there were no other declarations of member's interests.  
3.         Minute of meeting of 25 January 2024 
The minute of the meeting of 25 January 2024 was submitted and approved.  
4.         Action Log of 25 January 2024 
The Action Log of the meeting of 25 January 2024 was discussed and updated
accordingly.
APPENDIX 1Item 6.
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5.         Chief Officer Report 
The meeting had before it a report by the Chief Officer informing the Board of the
Chief Officer activities that support the delivery against the Moray Integration Joint
Board's (MIJB's) strategic priorities articulated in the Strategic Plan, and the
delivery against the 9 Health and Wellbeing outcomes.  Strategic planning needs
to maintain a focus on transformational change to deliver services to our
community within the resources we have available.  2024/25 will be a very
challenging for delivering within the budget, with our two funding partners, Moray
Council and NHS Grampian, under considerable financial pressure as well.  
The Chair asked, in relation to the pausing of Ward 4 anti-ligature work project,
what immediate mitigations were in place for those requiring the services from
Ward 4 to meet the needs in the interim in order to provide assurance to the
Board.   
In response the General Manager, Dr Gray's advised there are range of
environmental control measures already in place which have reduced the risk of
ligature related safety incidents, noting further work was required to reach the level
required by the Health and Safety Executive.  He further advised the team are
keen to develop a community model to enhance and support patients to reduce
reliance on hospitalisation and this would form part of the risk assessment and
investment considerations by the Short Life Working Group.  
Mr Riddell asked for assurance on behalf of the Board in relation to both the anti-
ligature work and development of mental health pathways, that the Mental Health
Welfare Commission, Health and Safety Executive and relevant department of the
Scottish Government are fully sighted on what can be done within the funding
network.   
In response the General Manager, Dr Gray's advised part of the asset
management process will be clearly communicating what cannot be done along
with the risks to the Scottish Government, key stakeholders and patients.  
Councillor Lawrence asked, in relation to Moray Growth Deal and Rural Centre of
Excellence (RCE) for digital health care and innovation, for feedback on how Living
Lab 5 (Mental Wellbeing) will assist with early intervention given that issues often
start at an early age.    
In response and during the course of an update from the Director of Planning and
Performance, DHI-Scotland, she advised Living Lab 5 is the least developed
project and relates to all other Living Labs and is about preventing mental health
escalating as far as possible. LL5 will commence in mid 2024.  DHI are working
with the wellbeing communities in Moray and a further update will be provided
when more developed.  
Following consideration the Board unanimously agreed:-  
i) to note the content of the report; and 
ii) that transforming services to meet the aspirations of the MIJB's Strategic Plan
remains a priority.  
6.         Order of Business
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The Chair sought agreement from the Board that Item 7 would be taken after Item
8 on the agenda to allow the Lead Pharmacist Primary Care, MHSCP to join the
meeting to present the report.  This was unanimously agreed.  
7.         Revenue Budget Monitoring Quarter 3 for 2023-24 
The meeting had before it a report by the Chief Financial Officer updating the
Board of the current Revenue Budget reporting position as at 31 December 2023
for the Moray Integration Joint Board budget.  
Mr Riddell expressed concern relating to the approved savings plan where savings
achieved were far less than the target.   
In response the Chief Financial Officer advised there had been some ambitious
targets set at the start of the year which had not come to fruition however other
targets had been exceeded.  
Following lengthy consideration the Board unanimously agreed to:-  
i) note the financial position of the Board as at 31 December 2023 is showing an
overall overspend of £7,110,508 on core services; 
ii) note the updated provisional forecast position for 2023/24 of an overspend of
£11,210,917 on total budget for core services; 
iii) note the progress against the approved savings plan in paragraph 6; 
iv) note the budget pressures and emerging budget pressures as detailed in
paragraph 7; 
v) note the revisions to staffing arrangements dealt with under delegated powers
and in accordance with financial regulations within Moray Council (MC) and
NHS Grampian (NHSG) for the period 1 October to 31 December 2023 as
show in Appendix 3; and 
vi) approve for issue, the Directions arising from the updated budget position
shown in Appendix 4.  
8.         Revenue Budget 2024-25 
The meeting had before it a report by the Chief Financial Officer outlining the
budget allocations to the Moray Integration Joint Board (MIJB) and considering the
revenue budget for 2024/25, the estimated funding gap and the charges.  
Mr Murray expressed concern that the Board was not meeting its legal obligations
to set a balanced budget.  In response the Chief Financial Officer advised it is
acceptable to have a working budget to identify how the savings will be made to
balance the budget which will come back to the Board in May.  
Concern was raised by a number of members of Board regarding how realistic the
timescales were for implementing significant change to deliver savings.  In
response the Chief Officer advised there are gateways in place which have already
generated savings and the time will be used between now and May to engage with
stakeholders to inform impact assessments. 
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Following lengthy consideration the Board unanimously agreed to:-  
i) note the funding allocations proposed by NHS Grampian and Moray Council,
detailed at 4.6; 
ii) note the anticipated budget pressures detailed in 4.10; 
iii) note and endorse the 2024/25 proposed savings plan at 4.16 and to progress
to full integrated impact assessments and to commence staff and user
consultation; 
iv) formally approve the uplift to social care providers as set out in 4.5 as part of
the continued policy commitment made by Scottish Government since
November 2021; 
v) note the increase in charges agreed by Moray Council for 2024/25 as detailed
in Appendix 2 and that the review of the contributions policy will be brought
back to the next meeting; 
vi) accept that the Revenue Budget for 2024/25 as detailed at Appendix 1 will be
used as a working document to allow services to continue to be delivered and
a robust recovery to be developed for the next meeting of the Board on 30
May 2024, following consideration of the risks highlighted in 4.33; 
vii) approve Directions for issue as set out at Appendix 3 to NHS Grampian and
Moray Council; and 
viii) note the Medium Term Financial Plan will be updated for the meeting in May
2024 to reflect the recent amendments from both partner organisations and
the details from this report.  
9.         Primary Care Prescribing Budget for 2024-25 
The meeting had before it a report by the Lead Pharmacist, Health and Social
Care Moray informing the Board of the predicted prescribing budget resource
requirements for 2024-2025, alongside key drivers of growth and mitigations
regarding costs.  
Following consideration the Board unanimously agreed to note:-  
i) the recommendations made in the paper regarding volume, costs, risks and
the net predicted need for a budget source of £23,799m, as part of the overall
Health and Social Care Partnership budget setting process for 2024-25; 
ii) the estimated budget requirements; and 
iii) mitigations regarding cost efficiencies.  
10.         Mental Health Pathway Mapping 
The meeting had before it a report by the Interim Integrated Service Manager,
Mental Health and Drug and Alcohol Service updating the Board on progress on
the Mental Health Pathway Mapping exercise and implementation of the Moray
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Mental Health Strategy as discussed at the Moray Integration Joint Board (MIJB)
development session on 26 October 2023.  
Mr Riddell raised a number of concerns he had with the report, namely there being
no timescale stated as to when the Strategic Oversight Group would report back to
the Board, confusion around the role of Board as he would expect that experts in
adult and children's services would draft a model and transitions for discussion at
the Board and lastly, the details relating to waiting times at 3.15 were at odds with
what was reported to the last Audit and Performance Review Committee asking for
clarification regarding the figures provided to provide assurance to the Board.   In
response the Consultant Psychiatrist and Clinical Lead agreed with the points
raised and agreed clarity would be provided in an updated report back to the
Board. 
Councillor Bloomfield asked what the actions and outcomes are from the five key
themes and principles as it was unclear from the report and asked for the reason
for the age range of 25-64 in para 3.8 as the needs of individuals at either end of
the ranges were very different.  In response the Consultant Psychiatrist and
Clinical Lead advised he would ensure these points would be addressed in the
updated report. 
In response to a query from Dr Lockhart as to why there was no mention of adult
Attention Deficit Hyperactivity Disorder (ADHD) in the report, the Consultant
Psychiatrist and Clinical Lead confirmed he would ensure this was added to the
updated report. 
The Chair noted the report was disappointing and asked for a more detailed report
providing clarity on the points raised be prepared for the Board meeting on 27
June and the author of the report attend the meeting to answer any questions.  
There being no one otherwise minded the Board unanimously agreed, given
members of the Board felt it was a disappointing paper and did not provide the
clarity the Board would seek, that a full report providing clarity on all the points
raised be prepared for the Board meeting on 27 June.  
11.         General Practice Vision and Objectives 
The meeting had before it a report by the Programme Manager, GP Vision
Programme informing the Board of the outcomes and recommendations of the
NHS Grampian GP Vision Programme, and seek endorsement of the vision and
Specific, Measurable, Attainable, Realistic, Time-Bound (SMART) objectives
related to this programme.  
Following consideration the Board unanimously agreed to:-  
i) approve the vision and objections for General Practice in Grampian as set out
in Appendix A; and 
ii) instruct the Chief Officer to report back to the MIJB by the end of March 2025
with a progress update on the implementation of the vision and objectives.  
12         Care at Home Service in Moray 
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The meeting had before it a report by the Service Manager, Provider Services
providing the Board with an update on the delivery of the Care at Home Service in
Moray and the current demands faced.  
Following consideration the Board unanimously agreed to:-  
i) endorse the actions being taken to continue to deliver Care at Home in Moray;
and 
ii) note the increasing demand on the Care at Home Service.   
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MINUTE OF MEETING OF THE MORAY INTEGRATION JOINT BOARD 
Thursday, 30 May 2024 
Council Chambers, Council Office, High Street, Elgin, IV30 1BX 
PRESENT 
Mr Ivan Augustus, Councillor Peter Bloomfield, Mr Simon Bokor-Ingram, Mrs Sheila
Brumby, Mr Sean Coady, Councillor Tracy Colyer, Ms Sonya Duncan, Ms Jane
Ewen, Councillor Scott Lawrence, Dr Robert Lockhart, Ms Deirdre McIntyre, Mr
Derick Murray, Ms Deborah O'Shea, Mr Sandy Riddell, Mr Dennis Robertson, Dr
Malcolm Simmons, Ms Tracy Stephen, Mr Kevin Todd, Ms Janette Topp, Councillor
Ben Williams 
APOLOGIES 
Professor Duff Bruce, Mr Roddy Burns, Mr Adam Coldwells, Ms Elizabeth Robinson 
IN ATTENDANCE 
Interim Chief Executive, Moray Council; Head of Governance, Strategy and
Performance; Clinical Lead, Home First; Interim Integrated Service Manager,
Mental Health and Drug and Alcohol Service; Moray Alcohol and Drug Partnership
Co-ordinator; Marie Burnell, Integrated Service Manager; Provider Services
Manager; Lead for Mental Health and Learning Disability Inpatient, Specialist
Services and Child and Adolescent Mental Health Services; Business Change
Manager (TEC); Social Work Service Manager; Programme Manager for Rural
Centre of Excellence, Digital Health Care and Innovation Centre (DHI) Scotland
and Caroline O'Connor, Committee Services Officer. 
1.         Chair 
The meeting was chaired by Councillor Tracy Colyer.  
2.         Pre-Election Period 
The Chair reminded the Board the meeting was taking place during the pre-election
period and, with regards to discussion relating to the budget, asked that members
observe discretion with regards to discussion of any new new policies or actions
APPENDIX 2
Item 6.
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which may be seen to be politically motivated at a time when it was important that the
Board remains politically impartial.  
3.         Declaration of Member's Interests 
Councillor Williams stated for transparency a member of his family was employed by
an organisation involved the Moray Growth Deal referred to in Items 5, 7 and 11 on
the agenda, however this not relate to the aspects included in the reports and would
therefore remain in the meeting.  
Mr Riddell stated for transparency that he was Chair of the Mental Welfare
Commission Scotland.  
The Board noted there were no other declarations of member's interests.  
4.         Order of Business 
The Chair sought agreement from the Board that Item 15 the confidential paper would
be taken after Item 2 on the agenda and the webcast would restart at 11am.  This
was unanimously agreed.  
5.         Financial Recovery Plan 2024-25 - Confidential 
The meeting had before it a joint report by the Chief Officer and the Chief Financial
Officer providing the Board with a financial recovery action plan that addresses the
2024/25 budget gap between income and forecast expenditure.  
In response to concerns raised by Members of the Board regarding the risks
associated with Saving Reference Number 19 in Appendix 1, the Deputy Chief Officer
agreed to bring back a report setting out details on how risks will be mitigated, model
options and clear timescales to the June meeting of the Board. 
During discussion the Head of Governance, Strategy and Performance reminded the
Board of the pre-election guidance, noting the Board had to continue with business as
usual which required to be balanced against political risk. 
Following lengthy consideration the Board unanimously agreed to:-  
i. note the expected financial position at the end of the current financial year and
the implications for 2024/25; and 
ii. note the recovery action plan and the intent to progress the savings highlighted at
Appendix 1, with full details included in Appendix 2, for implementation, and
commence the staff and public engagement consultations necessary. 
6.         Thanks 
The Board, in noting that Ms Tracy Stephen was moving on from her post as Chief
Social Work Officer and Head of Service following her appointment to Director of
Children's Services at St Helens Council, joined the Chair in paying tribute to Ms
Stephen for her hard work and contribution to the Board and wished her well for the
future.  
The Board, in noting Mr Simon Bokor-Ingram had resigned as Chief Officer due to
health reasons, joined the Chair in paying tribute to Mr Bokor-Ingram for his
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leadership and dedicated service and substantial contribution to the Board and
wished him well for the future.  
7.         Minute of meeting of 28 March 2024 
The minute of the meeting of 28 March 2024 was submitted and approved.  
8.         Action Log of 28 March 2024 
The Action Log of the meeting of 28 March 2024 was discussed and updated
accordingly.  
9.         Chief Officer Report 
The meeting had before it a report by the Chief Officer informing the Board of the
Chief Officer activities that support the delivery against the Moray Integration Joint
Board's (MIJB's) strategic priorities articulated in the Strategic Plan, and the delivery
against the 9 Health and Wellbeing outcomes.  Strategic planning needs to maintain
a focus on transformational change to deliver services to our community within the
resources we have available. 2024/25 is a very challenging year for delivering within
the budget, with our two funding partners, Moray Council and NHS Grampian, under
considerable financial pressure as well. 
The Chief Officer updated the Board in relation to paragraph 3.10 and confirmed,
following the meeting of the Asset Management Group, there was no funding
allocation available for this year for anti-ligature work in Ward 4 at Dr Gray's
Hospital.  He confirmed a report will be prepared for the meeting of the Board in June
setting out the options in terms of mitigating the risks.  
In response to the update from the Chief Officer advising the report referred to in
paragraph 3.20 had not yet been received from the Cabinet Secretary for Health and
Social Care, Councillor Lawrence asked what plans are in place to meet with the
SOS group once the report is published.  The Chair confirmed once the report is
published an online meeting will be arranged with relevant officers and voting
members of the Board.  The Chief Officer further offered assurance that the SOS
group are part of the ongoing locality process.    
Following consideration the Board unanimously agreed:-  
i. to note the content of the report; and 
ii. that transforming services to meet the aspirations of the MIJB's Strategic Plan
remains a priority.  
10.         Revenue Budget Outturn for 2023-24 
The meeting had before it a report by the Chief Financial Officer informing the Board
of the unaudited financial outturn for 2023/24 for the core budgets and the impact this
outturn will have on the 2024/25 budget.  
Following consideration the Board unanimously agreed to:-  
i. note the unaudited revenue outturn position for the financial year 2023/24; 
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ii. note the impact of the 2023/24 outturn on the 2024/25 revenue budget; and 
iii. approve for issue, the Directions shown in Appendix 4 to NHS Grampian and
Moray Council.  
11.         Revenue Budget and Recovery Plan 2024-25 
The meeting had before it a report by the Chief Financial Officer outlining the budget
allocations to the Board and considering the revenue budget for 2024/25, the
estimated funding gap and the charges.  
Mr Riddell requested that the discussions which had taken place between the
relevant officers in NHS Grampian and Moray Council relating to the preparation of
the budget become business as usual going forward to avoid unintended
consequences and ensure more structured planning for future years.  In response the
Chair confirmed ongoing discussions were being held on a more frequent basis and
additional meetings of the Board would be held if required.  Mr Robertson further
advised work is ongoing on a structure to ensure the Chief Financial Officers across
the partnership are working together and suggested continuation of the pre budget
development session format adopted in the preparation of the 2024/25 recovery to
ensure appropriate scrutiny.          
Following consideration the Board unanimously agreed to:-  
i. note the funding allocations proposed by NHS Grampian and Moray Council,
detailed at 4.6; 
ii. note the anticipated budget pressures detailed in 4.10; 
iii. approve the 2024/25 proposed savings plan at 4.23 and detailed in Appendix 2; 
iv. formally approve the Revenue Budget for 2024/25 as detailed in Appendix 1,
following consideration on risks highlighted in 4.30; and 
v. approve Directions for issue as set out at Appendix 3 to NHS Grampian and
Moray Council.  
12.         Strategic Risk Register Report 
The meeting had before it a report by the Chief Officer providing the Board with an
overview of the strategic financial risks, along with a summary of actions which are in
place to mitigate those risks, updated May 2024.  
Following consideration the Board unanimously agreed to note the updated Financial
Strategic Risk Register included in Appendix 1.  
13.         Annual Report of the Chief Social Work Officer 2023-24 
The meeting had before it a report by the Chief Social Work Officer informing the
Board of the annual report of the Chief Social Work Officer on the work undertaken
on the Council's behalf during the period 1 April 2023 to 31 March 2024 inclusive.  
In response to a question from Mr Augustus as to there being no reference in the
policy and legal section of the report to the Carers Act, the Chief Social Work Officer
advised the team focus has been on improvements required following the inspection
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however the team are aware and as issues arise, the policy development will be
altered to reflect that. 
Mr Murray stated the report was helpful in providing a summary on the range of
activities however did not reference the outcomes.  In response the Chief Social Work
Officer provided assurance the team are are focussed on outcomes and more detail
on outcomes will be reported through future performance reports and the next Chief
Social Work Officer report.  
Following consider the Board unanimously agreed to note the contents of the report.  
14.         Moray Alcohol and Drug Partnership Scottish Government Annual
Reporting Survey Report 
The meeting had before it a report by the Moray Drug and Alcohol Partnership
(MADP) Coordinator informing the Board of the results of the MADP annual reporting
survey 2023/24 and requesting approval to submit the survey.  
Following consideration the Board agreed to:-  
i. note the completed annual reporting survey and agrees submission to the
Scottish Government as required; and 
ii. note the progress of the Moray Drug and Alcohol Partnership in delivering the
services to moray as documented in Appendix 1.  
15.         Analogue to Digital Telecare Transition 
The meeting had before it a report by the Deputy Chief Officer/Head of Service
seeking approval from the Board to proceed with the proposed approach for replacing
current analogue community alarm/telecare devices in the community, in preparation
for the UK-wide switchover from analogue to digital.  
The Business Change Manager (TEC) advised there had been significant change
since the report had been prepared in that Open Reach have announced that the
deadline for the changeover from analogue to digital phone lines has been extended
to 31 January 2027.  Whilst the extended deadline is welcomed, it has a substantial
impact on the plans set out in the report.    
Following the update from the Business Change Manager (TEC), the Chief Officer
moved amended recommendations to reflect the extended deadline and to allow for
more detailed plans to be scoped out.  He moved recommendation (i) be amended to
reflect the new deadline, recommendation (ii) be replaced with "a revised report be
prepared for the Board meeting in June setting out the revised case, taking into
account the financial position" and recommendations (iii), (iv) and (v) be removed.  
There being noone otherwise minded the Board unanimously agreed to:-  
i. note the requirement to fully transition devices from analogue to digital by 31
January 2027; and 
ii. a revised report be prepared for the Board meeting in June setting out the revised
case, taking into account the financial position.  
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16.         Recruitment and Selection Process for an Interim and Subsequent
Permanent Chief Officer Report 
The meeting had before it a report by the Interim Chief Executive, Moray Council and
Interim Chief Executive, NHS Grampian recommending the proposed approach to
recruiting a replacement for the outgoing Chief Officer of the Moray Integration Joint
Board (MIJB), and including a number of recommendations for approval by the Board
relating to the interim appointment for the role, the recruitment selection process and
the constitution of an appointment panel for the final selection panel interview.
Following consideration the Board unanimously agreed to:-  
i. delegate authority to the the Interim Chief Executives of Moray Council and NHS
Grampian to make an appointment of an Interim Chief Officer in consultation with
the Chair and Vice Chair of MIJB for a period until the new Chief Officer takes up
post (approximately 6 months), to allow the recruitment process of the permanent
post to proceed; 
ii. note the indicative timeline for the recruitment and selection process for the
permanent position; 
iii. establish a temporary Committee of the MIJB, to be called an Appointment panel
for the permanent appointment, constituting the Chair and Vice Chair of the MIJB
and Chairs of the Audit, Performance and Risk and Clinical and Care Governance
Committees, with the Interim Chief Executives of Moray Council and NHS
Grampian as principal advisors to the Panel, to interview candidates and make a
recommendation to MIJB in terms of recommendation; 
iv. agrees that the appointment of the Chief Officer shall be determined by the MIJB
on the recommendation of the Appointment Panel; and 
v. instruct the Interim Chief Executives of Moray Council and NHS Grampian to
report to the MIJB on any interim appointment.  
17.         Membership of Board and Committees Report 
The meeting had before it a report by the Corporate Manager informing the Board of
changes to membership of the Moray Integration Joint Board (MIJB), Audit,
Performance and Risk (APR) Committee and Clinical and Care Governance (CCG)
Committee.  
Following consideration the Board unanimously agreed to note:-  
i. the Chair and Vice Chair rotated position on 1 April 2024; 
ii. the appointment of a new Chair to the APR Committee from 1 April 2024; 
iii. the temporary update to the CCG Committee membership whilst awaiting the
update of National Health Service (NHS) voting membership; 
iv. the vacancy of NHS voting member; 
v. the appointment of Sheila Brumby as the Service User Stakeholder; 
vi. the appointment of Janette Topp as the Third Sector Stakeholder; and 
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vii. the updated membership of Board and Committees attached at Appendix 1.  
18.         General Adult Mental Health Secondary Care Pathway Review Report 
The meeting had before it a report by the Lead for Mental Health and Learning
Disability (MHLD) Inpatient, Specialist Services and Child and Adolescent Mental
Health Services (CAMHS) providing an update to the Board on the review of the
General Adult Mental Health Secondary Care Pathway and an overview of the
findings and recommendations.  The report was also shared with the other two
Integration Joint Boards within Grampian, Aberdeen City Health and Social Care
Partnership (ACHSCP) and Aberdeenshire Health and Social Care Partnership
(AHSCP).  
Following consideration the Board unanimously agreed to:-  
i. note the update of the General Adult Mental Health Secondary Care Pathway
Review, provided in the Summary Report (Appendix 1) with supporting
appendices (Appendix 2); and 
ii. note the findings and recommendations of the General Adult Mental Health
Secondary Care Pathway review as outlined in Section 4 of the report.   
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REPORT TO: MORAY COUNCIL ON 13 AUGUST 2024 
SUBJECT: FORRES CONSERVATION AND HERITAGE SCHEME DELIVERY
PHASE APPLICATION 
BY:  DEPUTE CHIEF EXECUTIVE (ECONOMY, ENVIRONMENT AND
FINANCE) 
1. REASON FOR REPORT 
1.1 To inform the Council that the 12-month Development Phase of the Heritage
and Place Programme, which was funded through Historic Environment
Scotland and the National Lottery Heritage Fund, has been successfully
completed. 
1.2 This report seeks authorisation for submission of the Delivery Phase
applications for the Heritage and Place Programme 5-year Delivery Phase to
the same bodies by no later than 15 August 2024. 
1.3 This report is submitted to Committee in terms of Section III A (2) of the
Scheme of Administration to consider Capital and Revenue Budgets and long-
term financial plans. 
2. RECOMMENDATION 
2.1 It is recommended that Council agrees: 
(i) to note  the progress of the Heritage and Place Programme
Development Phase of the project; 
(ii) that applications for the Delivery Phase be submitted to the
National Lottery Heritage Fund and Historic Environment Scotland
which, if successful, will result in a £3.3m 5-year investment
programme; and 
(iii) to delegate authority to the Acting Head of Economic Growth and
Development Services to approve and submit the Delivery Phase
applications with supporting documents. 
3.  BACKGROUND 
3.1 The Heritage and Place Programme launched by the National Lottery
Heritage Fund (NLHF) and Historic Environment Scotland (HES) fits the
Item 7.
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context of place based regeneration and therefore aligns very well with the
objectives of the Forres Town Centre Improvement Plan. The funders are
working in partnership to take a collective approach to their area based
funding programmes. They aim to co-fund heritage projects that support
place-based regeneration and boost local economies making communities
better places to live, creating economic prosperity and supporting personal
wellbeing. Their strategic priorities relate to the economic, social, and
environmental value of heritage. Applications for the same project can be
submitted through each organisations’ individual grant programmes. They will
work together to consider projects which – with dual funding – can maximise
impact and deliver positive and lasting change for Scotland’s places and
communities. 
3.2 At the Economic Development Infrastructure and Services (ED&IS)
Committee on 21 June 2022, approval was granted for submission of
Expression of Interest (EOI)to the NLHF and HES to support delivery of the
Forres Town Centre Improvement Plan (paragraph 7 of the minute refers)
which was successful and subsequently a report was presented to the ED&IS
Committee on 15 November 2022 where permission was granted to submit
funding applications for the Development Phase to the same bodies (para 17
of the minute refers). 
3.3 The successful Development Phase funding applications secured £33,000
from the National Lottery Heritage Fund and Historic Environment Scotland,
combined with £20,000 from the UK Shared Prosperity Fund which funded a
grade 8 Development Project Officer. The officer role was to consult with the
community and partner organisations and commission supporting documents
from a number of consultants.3.4 As part of this work, with the assistance of
the Economic Growth and Regeneration Team, they also carried out the
development phase community and partnership consultation. Delivery Phase
applications have been prepared along with an area action plan and other
supporting documents.  During the development stage, a range of
consultation activities tailored to all age groups and abilities were carried out
including activity with the local primary schools, Forres Academy and youth
clubs to gather interests and ideas about their local place and heritage. 
3.4 Consultants were commissioned to review and update the content and costing
in the Forres Conservation Area Appraisal & Management/Action Plans (to
include building valuations, materials audit and management & maintenance
strategy); undertake a Skills Audit & prepare a Traditional Skills Training Plan,
design and deliver innovative Community Heritage Engagement Activities
during the development and design an Activities Plan and Evaluation Strategy
for the delivery phase. These documents are in draft form and will be finalised
before the application submission. 
3.5  A strong and collaborative partnership has been established and partnership
agreement drawn with objectives and aims, (Appendix 1)  
3.6 The updated Forres Town Centre Improvement Plan objectives covered in the
proposed 5-year delivery phase include: 
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• Explore the opportunity to make the town centre more accessible,
inclusive and pedestrian friendly through consultation with relevant groups
and a review of parking provision and disabled parking;
• Encourage people to walk and cycle (active travel) by improving paths and
roads to make them easier and safer to use for people of all abilities;
• Develop a shopfront improvement scheme to retain traditional facades and
enhance the attractiveness of the High Street;
• Improve the attractiveness of the streets and public spaces through
enhancements to paving, street furniture, planting, etc. (the ‘public realm’),
in particular Museum Square and the lanes to the High Street from
surrounding car parks
• Support the creation of a Heritage Quarter within Forres - with partners,
creating a unique sense of place, collaborating with local groups and
businesses to attract visitors to the area to learn and engage with the local
built and social heritage through use of trails, accessible information,
events and activities
• Improve signage and develop an Interpretation Trail;
• Explore opportunities to bring vacant and derelict buildings and sites back
into use for residential and/or community uses by working collaboratively
with landowners and other relevant parties 
3.7 The Heritage and Place Programme (HP&P) fund is open to applications from
local authorities or not-for-profit organisations that can demonstrate a
successful track record in delivering similar type work and level of funding. As
per the Expression of Interest and Development Stage application the Council
would be the project lead for this application and will take overall responsibility
for finance including procurement, administration, monitoring and evaluation
and would be responsible for employing the temporary Delivery Project Officer
if successful covering the 5-year period of implementation programme. A
partnership management group has been formed which includes 10 local
members of the community including business owners and the 4 Forres Ward
Members to help steer, support and promote the delivery phase and approve
grants during this phase. 
3.8 The Delivery Phase 2025-2030 (if applications are successful), will result in a
5-year investment programme.  The programme will  to deliver the Forres
Town Centre Improvement Plan in terms of key building repairs, public realm
improvements, shop front scheme, building health checks, and heritage
interpretation. Commissions will be completed for activities carried out during
Delivery Phase via commissions including Evaluation, Traditional Skills
Training Activities, Community Heritage Activities, Interpretation Design and
Delivery, Greening of the Conservation Area, Maintenance and Management
Strategy and Vacant Property Feasibility Study.   This will also support
projects and activities that create positive environmental impacts and
demonstrate ‘greening’ opportunities throughout the conservation area and
beyond. Improvement of signage and interpretation for sites within Forres and
surrounding areas and Moray wide opportunities, to compliment and build on
the work delivered through Moray’s Great Places project. 
3.9 During the delivery phase, alongside the partnership management group will
be 3 working groups that have been formed during the development phase of
this project. These groups are Forres Interpretation Reference Group,
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Museum Action Group and Forres Heritage Quarter Development Group. 
These groups are made up of members of the local community and relevant
organisations. They will be looking at ways to explore a new operating
model(s) for the Falconer Museum, creating a ‘heritage quarter’ and looking at
and improving interpretation throughout the area. They are not funded as part
of the HP&P project but will run in parallel to ensure a cohesive and joined up
approach. 
3.10 The recently approved Town Centre Improvement Plans (TCIP) contain a
Delivery Plan setting out ‘known’ potential funding sources for the TCIP
projects for Forres. At ED&IS Committee 5 September 2023 (para 10 of the
minute refers) it was agreed the Council’s allocation for Place Based
Investment Programme (PBIP) (£400,000: £200,000 24/25 allocation and
£200,000 25/26 allocation) and the UK Shared Prosperity Fund (UKSPF) for
the financial year 2024/25 (£280,000).  There is ongoing uncertainty around
Place Based Investment Programme (PBIP) funding allocations for 24/25
however Ministers have authorised the release of an element of the funding
up to a maximum value of 50% in order to protect the value for money of
projects already in progress.  Information on priority regeneration projects in
need of funding has been requested to ensure continued
progress/completion.  This is a priority project in progress with £654,000
already secured and around 43% of the total allocation (£466,000) would
cover the anticipated PBIP contribution for 24/25. Discussion with the Scottish
Government has been positive on release of £200,000 which would only leave
a £200,000 shortfall in match funding.  It is hoped that confirmation will be
given in the next couple of months.  It is unlikely that the request for £200,000
in 25/26 will be approved however there is scope to alter the scheme proposal
to fit the available budget if an alternative source of funding cannot be
secured. £250,000 capital as part of the underspend from Scottish
Government’s Town Centre Capital Fund for improving and adapting town
centres resulting from master planning is included in the indicative capital plan
for the Delivery Phase along with £124,000 from Coastal Community Fund. 
4.  SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP))
The project will contribute to achieving the corporate plan priority to build
thriving, resilient, empowered communities through delivery of the Town
Centre Improvement Plan Delivery Programme. 
(b) Policy and Legal
Any partnership agreement for the Development Phase will involve Legal
Services and will impact on their resources in terms of reviewing and
signing documentation. Where grant applicants are awarded funding of
more than £50,000, they will need to consent to a Standard Security and
Deed of Conservation Burdens. Legal advice will be required to establish
both these documents. 
(c) Financial implications
Both NLHF Grants for Heritage and HES Heritage & Place schemes
have the potential to secure substantial investment. Applications would
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seek to secure £790,000 from NLHF Grants for Heritage and £980,000
from HES Heritage & Place Scheme with private contributions (through
property owners contribution to the grant schemes) and other funding
sources detailed at 2.13, it is anticipated that the total scheme would
cost in the region of £3.3m. 
(d) Risk Implications
As part of the project management, risk implications have been identified
will be assessed throughout the delivery phase. There is a risk that bids
can be unsuccessful however through out the development phase, there
has been several progress meetings and updates with the funders.
There is a risk that the PBIF match funding may be withdrawn however a
meeting with Scottish Government confirmed that the project is
considered to be ‘in progress’ and therefore eligible to receive funding.  It
is critical that it continues since there would be significant loss of match
funding if stalled and it is also urgent given that the application needs to
be submitted by 15th August. It is therefore expected that the project
meets the PBIF criteria to receive up to 50% of the allocation in 2024/25.
However there is a risk that the 2025/26 allocation will not be authorised. 
This would have a minimal impact on a project of this scale. 
(e) Staffing Implications
Staff from the Economic Growth and Regeneration section will prepare
and submit the Delivery Phase applications.  A temporary full-time 5-year 
Delivery Project Officer post will be 100% funded by the delivery scheme
budget and will sit within the Economic Growth & Regeneration Team. 
Due to the temporary nature of the roles, officers tend to move on to
other positions before the end of the contracts however there is a slight
risk of potential redundancy situation depending on the length of
contract.  This would be further explored with HR prior to submitting a
delivery phase application. 
(f) Property
Capital grants and public realm works will provide essential external
repairs to many historic buildings within the conservation area from
building health checks to shop front improvement. 
(g) Equalities/Socio Economic Impact
An equality impact assessment is not required because the reason for
the report is for the Committee to consider a request to submit
applications for funding. 
(h) Climate Change and Biodiversity Impacts
No climate change or biodiversity implications have been determined for
this report because the reason for the report is for the Committee to
consider a request to submit applications for funding. The delivery phase
will enhance greening of the conservation area, explore the reuse of
vacant buildings and support food growing, wildlife enhancements and
biodiversity.
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(i) Consultations
Consultation has taken place with the Depute Chief Executive
(Economy, Environment and Finance), the Head of Environmental &
Commercial Services, the Head of Housing & Property, the Head of
Economic Growth and Development, Strategic Planning & Development
Manager, the Legal Services Manager, the Equal Opportunities Officer,
the Chief Financial Officer, the Human Resources Manager and Lissa
Rowan (Committee Services Officer) have been consulted and
comments received have been incorporated into the report. 
5. CONCLUSION 
5.1 The NLHF Grants for Heritage and the HES Heritage & Place Programme
are a good opportunity to utilise the extensive preparatory work
previously undertaken in the 12-month development stage and to create
a more attractive and strengthened proposal in conjunction with the
community. 
5.2  The proposal aligns directly with outcomes identified in the Forres Town
Centre Improvement Plan and could contribute significantly towards
achieving the Vision for the area. 
5.3  There are multiple strands of complementary match funding available
for delivery work which could result in a substantial 5-year programme
of investment for the Forres area. 
Author of Report: Kirsty Conti, Economic Growth & Regeneration Manager
Background Papers: Draft Documents on file in Economic Growth &
Regeneration
Ref:  SPMAN-813460984-599
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This project is part-funded by the National Lottery Heritage Fund (NLHF) Grants for Heritage with thanks to the National Lottery players, 
Historic Environment Scotland (HES) Heritage and Place Programme and by the UK Government through the UK Shared Prosperity Fund, 
for more information, visit UKSPF Prospectus. 
The Forres Conservation & Heritage Scheme Partnership Management Group (PMG) consists of
representatives from: Moray Council, Forres Area Community Trust, Forres in Bloom, Findhorn Bay Arts,
Forres Area Forum, Forres Heritage Trust, Leanchoil Trust, Forres Community Council, Visit Moray
Speyside, Friends of the Falconer Museum, local councillors, business representatives and other
relevant stakeholders (to be agreed), advisers and champions.
The PMG will be led by a wide range of partners, co-ordinated by Moray Council Economic Growth &
Regeneration Team, supported by a number of Moray Council departments & specialist advisers. The
PMG will meet bi-monthly with an agenda and minute taker from Moray Council. 
Forres Conservation & Heritage Scheme 
Partnership Management Group                                           APPENDIX 1 
Item 7.
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This project is part-funded by the National Lottery Heritage Fund (NLHF) Grants for Heritage with thanks to the National Lottery players, 
Historic Environment Scotland (HES) Heritage and Place Programme and by the UK Government through the UK Shared Prosperity Fund, 
for more information, visit UKSPF Prospectus. 
The key areas of focus for the Partnership
Management Group are: 
The overarching aims and objectives of this
partnership are:
• To steer development of the Forres Area
Conservation & Heritage Scheme and all
associated activity in line with community need
and funder requirements.
• To contribute to procurement
assessment/evaluation panel processes in line
with Moray Council Public Procurement
requirements.
• Assess and support grant applications during the
delivery phase of the project. 
• To identify opportunities to promote and
celebrate the unique character of Forres and
enhance the sense of place.
• To identify and develop other initiatives that
collectively support the aims of the project within
a strategic framework.
• Act as project ambassadors to encourage and
support community and business engagement
with project activity being mindful of barriers.
• To ensure that all proposals and investments are
complementary.
• To consider ways to reduce negative and
promote positive environmental impacts during
all areas of project delivery and post-completion.
• To provide wider access to, understanding of and
engagement with local heritage and green
spaces within the Conservation Area, including
Grant Park and Castle Hill.
• To protect, conserve and enhance the local
heritage of Forres, foster community cohesion
and participation.
• To create a sense of local ownership of and pride
in heritage and maximise the social benefits it
can bring.
• To position the historic environment at the centre
of place making activity by developing a Heritage
Quarter.
• To enhance the visitor experience of Forres
Town Centre and boost local economic
opportunities in a sustainable and inclusive way.
• To increase the quality and availability of historic
environment skills, raise awareness of climate
action, adaptation and sustainability.
• To develop and support activities that will
strengthen the resilience of the built, cultural and
natural environment. 
These aims are identified as being     
intrinsically linked. 
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REPORT TO: MORAY COUNCIL ON 13 AUGUST 2024 
SUBJECT: FINDHORN AND KINLOSS AREA BUS SERVICE 
BY:  DEPUTE CHIEF EXECUTIVE (ECONOMY, ENVIRONMENT AND
FINANCE) 
1. REASON FOR REPORT 
1.1 To inform the Council of the withdrawal of the commercial buses service
linking Kinloss and Findhorn with Forres and Elgin, the impact on these
communities and the options open to the Council. 
1.2 This report is submitted to Council in terms of Section III (F) (18) of the
Council's Scheme of Administration relating to passenger transport 
2. RECOMMENDATION 
2.1 It is recommended that Council: 
i) notes the options available relative to this service; and 
ii) agrees that Officers include proposals for Council to consider and
determine in relation to bus services serving Findhorn, Kinloss
and Forres as part of a forthcoming wider report on m.connect –
as set out in Option 3 at para 4.4. 
3. BACKGROUND 
3.1 Following a review of their commercial bus service network across Moray and
Aberdeenshire, Stagecoach Bluebird advised that they intend to truncate the
bus route linking Elgin and Forres via Duffus, Hopeman, Burghead, Kinloss
and Findhorn after last bus on Saturday 17 August 2024. This revision forms
part of a number of bus service changes although this is the most substantial
change in Moray. Buses will continue to link Elgin with Duffus, Hopeman and
Burghead but there will not be any scheduled bus service linking Kinloss and
Findhorn with Forres. Following community feedback to Stagecoach, they
announced on 30 July that they will reinstate a morning and evening peak
hour service linking Findhorn and Kinloss with Elgin via Burghead. However
there is no reinstatement of any service between Findhorn and Kinloss to and
from Forres. 
Item 8.
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3.2 The current service through Kinloss and Findhorn is approximately one bus
per hour between 0700 and 1730. The withdrawal of the service will see the
communities have no scheduled bus service at all. The Council’s m.connect
demand responsive service (DRT) will continue to be available to residents of
Findhorn and Kinloss where it currently has a number of regular customers.
However this service is already well subscribed and there is little slack in the
existing level of service for any significant number of new customers. 
3.3 The announcement has caused concern in both communities in terms of their
connectivity towards Forres and to a lesser extent, towards Elgin. Views have
been expressed in the community, endorsing the vital nature of scheduled
public transport to access essential services including medical facilities, food
supplies, socialising and onward transportation links. 39 Engineer Regiment
have advised of mobility issues for military spouses and families accessing
work and further education. Findhorn’s Ecovillage engage with seasonal
visiting guests and employees, many of whom depend on public transport
whilst in the area. 
3.4 Stagecoach advise that the service is not commercially viable between
Burghead and Forres in their current business model. Between 1 September
2023 and 31 May 2024, an average of 128 passengers per day were carried
between Kinloss/Findhorn and all points in Forres over these 9 months –
equating to around 5 passengers per single journey. The majority of these
customers hold National Entitlement Cards (NECs), with an average of 70 per
day using over 60’s NECs (55%) and 34 per day using under 22 NECs (27%). 
3.5.  The Council’s interest in public transport is governed in legal and policy terms
by the Transport Act 1985 and the Transport (Scotland) Act 2019. The
council’s responsibility (duty) is to secure provision of such bus services as
the council considers appropriate to meet requirements within their area,
which would not be met without an intervention from the council. In Moray, this
was set out in policy in 2012 that this duty would be met by the direct
operation of services – at the time known as Dial M, and now known as
m.connect.  Following the 2019 Act the council has greater flexibility in its
ability to directly operate bus services as a licensed operator rather than
purely under community transport legislation. This policy position has been
further endorsed and nuanced by the commitment to expand the operation of
m.connect as part of Moray Growth Deal. It should be noted that the council is
under no obligation to make any intervention, other than to consider how the
needs are met. It is recommended that all options are considered bearing in
mind both the council’s obligations and the wider strategic considerations of
the development of the m.connect network across the whole of Moray through
the Moray Growth Deal. 
4. OPTIONS FOR DISCUSSION 
4.1 There are a number of options outlined below which can be considered in
seeking to find a resolution for the communities impacted. It should be noted
that any short term intervention will have a budgetary impact and so the
preferred option is to follow the Council’s strategic route of developing public
transport solutions through the parameters of the Growth Deal. 
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4.2 Option 1 – “Do Nothing” Through the current provision of the m.connect
DRT service across Moray, the Council discharges its statutory
responsibilities contained within the 1985 Transport Act in providing access to
public transport in areas where there is no commercial provision. Therefore
the Council has no further legal obligation to intervene in what is a largely
commercial market, effectively creating a “do nothing” situation. Consideration
also must be given to the Council’s position in any future withdrawals of
commercially provided bus services, and careful reflection on the presumption
that the Council will always step in to resolve. It should also be noted that the
Council consults with the Moray community as a whole on bus provision as
part of engagement on developing the m.connect network. 
4.3 Option 2 – Community Led Bus Service. Some expression of interest has
been noted locally in establishing a community operated bus service, either
formed from scratch or tapping into an existing community bus project. Should
the community favour this option, Council officers could be made available in
an advisory capacity in terms of legislation and other guidance required, in
order to fulfil the community’s statutory obligations. Representatives would
also be signposted to the Community Transport Association (CTA) for further
guidance and support. Community bus projects require very serious
commitment for the long term, and an estimated six – nine months to pull
together and is therefore not be an immediate solution. 
4.4 Option 3 – Incorporate into Phase 2 Bus Revolution Options Review. The
next phase of the Growth Deal expansion of m.connect will be introduced in
April/May 2025 and proposals will be put forward for approval to Council on
25 September 2024. It is highly likely that this will include a proposal to
introduce a Moray coastal service linking Lossiemouth with Hopeman,
Burghead, College of Roseisle, Kinloss and Findhorn. There is potential to
include extending this to Forres, thus both offering a service to the impacted
communities and creating a new bus service link along the coast which will
offer connectivity to those communities requiring access to Lossiemouth
medical practice. This option will not provide an immediate solution to the lack
of transport in the Findhorn and Kinloss areas. However this approach follows
Council’s strategic route of developing public transport solutions through the
parameters of the Growth Deal and seeking opportunities from community
and larger organisation revenue streams benefitting from the service might be
harnessed collaboratively to provide a better service. For this option it should
be noted that this does not constitute a commitment at this point in time to
introduce any particular service – this will form the basis of discussion and
decision-making at the meeting of Council on 25 September. 
4.5 Option 4 – Funded additional m.connect DRT. It is operationally feasible to
provide some additional m.connect DRT to cover part of the day across the
communities impacted Monday to Friday subject to staffing being in place.
This service would only be on an interim basis subject to consideration of
future bus service provision approved at a strategic level through the Grown
Deal parameters. This would have an estimated cost implication to Council of
£29.5K as outlined below for which additional budget or an alternative funding
source would be required. The additional availability of one vehicle extra from
0700 – 0820, 0915 – 1130 and 1230 – 1445 could offer some extra booking
capacity for those wishing to access the service, booked on the current “first
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come, first served” basis. Service development as outlined here is dependent
on both driver recruitment and vehicle availability with an October 2024 start
date envisaged. Estimated costs for this service are as follows. 
Annual Operational Cost based on 255 days at £175.00 £45,000
NSG Grant Estimate £4,000
Revenue Estimate including NEC reimbursement  £11,500
Annual Cost to Council  £29,500 
4.6 Option 5 – Funded scheduled bus service. A partial replacement
scheduled bus service between Forres and Kinloss/Findhorn Monday to
Friday could be operated subject to staffing being in place. This service would
only be on an interim basis subject to consideration of future bus service
provision approved at a strategic level through the Grown Deal parameters
This would have an estimated cost implication of £45K as outlined below for
which additional budget or an alternative funding source is required. This
service could offer up to seven journeys on Mondays to Fridays between
Findhorn, Kinloss and Forres. However, service development as outlined here
is dependent on both driver recruitment and vehicle availability with an
October 2024 start date envisaged. The operating costs for this option are
higher as the costs incorporate a return journey late afternoon – extending the
operating hours beyond those set out in Option 4. Estimated costs for this
service are as follows. 
Annual Operational Cost based on 255 days at £261.00 £66,500
NSG Grant Estimate £6,250
Revenue Estimate including NEC reimbursement  £15,500
Annual Cost to Council  £45,250 
5 RURAL BUS SERVICE FUNDING 
5.1 Whilst considering the Council’s position in relation to the withdrawal of
service by Stagecoach, it is also pertinent to draw members attention to some
of the challenges faced in operating public transport in rural communities such
as Moray. These challenges are faced both by commercial operators and the
Council as operator of m.connect. With more dispersed communities, and
greater distances between people’s residences, schools, shops and other
services, the ability of operators to create a density of customer demand, and
the greater distances travelled both lead to much higher operating costs and
lower passenger numbers than in more urban conurbations. This is all set
against a general context where bus operators are facing challenging
operating conditions across Scotland. Despite a clear desire across national
and local policymakers to see public transport use increase for socio-
economic and environmental reasons, the aspiration is challenging to meet –
most especially in rural areas. 
5.2 There are two key sources of Scottish Government funding which arguably
contribute to the cost of operating public transport – both are payments that
are received by the bus operator. This is in addition to the fact that provision
of public transport is an element that is included along with other aspects of
local authority responsibility in calculating that General Grant. There is the
Network Support Grant (historically this was Fuel Duty Rebate), which
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provides an income to the operator of 14.4 pence per kilometre operated, and
is intended to assist with the cost of operation. Secondly there is the National
Entitlement Card for over 60s, those with a disability, and those under the age
of 22. The NEC card provides free bus travel for those who are eligible for the
concessionary travel. Whilst not actually a direct form of funding, it does
incentivise bus travel in eligible groups by making the travel free at the point
of use. However, the reimbursement rate is set nationally at 55.9 pence for
each £1 charged for the equivalent adult single fare (the under 22 NEC card
works on a similar principle but on a different reimbursement rate). In an area
where operating costs are clearly higher because of the greater mileages, the
NSG only goes some way to assist. Equally, operators are under an obvious
and understandable pressure to keep the bus fare at an affordable level and
broadly in line with bus fares in more urban areas where mileage is much
lower, and because of population density the opportunity for greater bus
occupation is higher. This means that the relative impact of the NEC
reimbursement rate in enabling viable bus services is much lower in areas
such as Moray, and across the Highlands and Islands region. 
5.3 This is exemplified in an analysis of the value of the Under-22s NEC scheme
undertaken by HITRANS (the Highlands and Islands Regional Transport
Partnership, of which Moray is a member). This shows that in the City of
Edinburgh, there is a 93% uptake on the Under 22s scheme, and on average
each young person benefits to a value of £355. Conversely, in Moray, where
there is much greater transport poverty the update of the card sits only at 56%
- this is the highest uptake in the HITRANS area, but below the national
average of 68%. The average financial benefit to each young person is only
£67. 
5.4 These figures clearly highlight the issues around transport poverty – with an
interlinking of affordability of service provision with quantum of provision, and
consequent uptake amongst potential passengers. Whilst officers do not have
the comparable figures for the other NEC categories, there can be no doubt
that there will be a similar picture. This highlights a need for improved revenue
funding arrangements for rural public transport in areas such as Moray,
whether this is by increasing the intervention rate of either/both NSG and the
NEC car, by direct additional revenue funding to local authorities, or another
suitable mechanism. 
6 SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP))
Public transport has links to economic growth and sustainable
communities. There is a direct link to the Corporate Plan 2024 in terms
of delivery of the Growth Deal objectives. 
(b) Policy and Legal
The council’s interest in public transport is governed in Policy and Legal
terms through the Transport Act 1985 and the Transport (Scotland) Act
2019 
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(c) Financial implications
Options 4 and 5 both have direct financial implications for Council. When
the Council approved the budget for 2024/25 on 28 February 2024
(paragraph 7 of the Minute refers) it balanced only by using reserves.
The indicative 3 year budget shows a likely requirement to continue to
make savings in the order of £13 million in the next two years. All
financial decisions must be made in this context and only essential
additional expenditure should be agreed in the course of the year. In
making this determination the committee should consider whether the
financial risk to the Council of incurring additional expenditure outweighs
the risk to the Council of not incurring that expenditure, as set out in the
risk section below and whether a decision on funding could reasonably
be deferred until the budget for future years is approved. 
As the budget has been balanced using reserves and reduced free
general reserves to the policy minimum, this would use further
earmarked reserves of £15k in 2024/25 for Option 4, or £23k in 2024/25
for Option 5, and increase savings required in 2025/26 by up to £23k if
approved. 
(d) Risk Implications
There are financial risks to the Council regardless of options pursued.
Reputational risks should be considered in assessing some of the
options presented and an awareness noted of future expectations on
commercial bus service withdrawals not always being able to be fulfilled. 
(e) Staffing Implications
Additional driving staff will be required in Spring 2025 if current strategic
parameters are involved, or from October 2024 if an interim solution is
being supported. 
(f) Property
There are no property implications relating to this report. 
(g) Equalities/Socio Economic Impact
As well as a duty to consider the transport needs for Moray, the public
sector equality duty requires that consideration is given to the impacts of
council decisions on those with protected characteristics. Older, younger,
and disabled people are more likely to be dependant on public transport,
however, this is a position across the whole of Moray. The report sets
out a range of options. In considering those options Council is asked to
note that there is a baseline public transport provision in the affected
area with the existing m.connect service, and further that an assessment
of impacts should also take into account future proposals and the results
of community engagement on public transport, which will be more fully
reflected in the forthcoming paper on future expansion of the m.connect
network. 
(h) Climate Change and Biodiversity Impacts
Should there be no bus service provided at all, there is potential for a
small increase in carbon emissions through additional car traffic.
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(i) Consultations
The Depute Chief Executive (Economy, Environment and Finance),
Head of Environmental and Commercial Services, Legal Services
Manager, Chief Financial Officer, Equalities Officer and Democratic
Services Manager have been consulted and their comments
incorporated into this report 
7. CONCLUSION 
7.1 A decision is required on whether to endorse the current policy of
assessing public transport need through the Growth Deal parameters or
pursue an interim path while being mindful of future expectations. 
Author of Report: Donald MacRae, Public Transport Unit 
Background Papers: 
Ref: 
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REPORT TO: MORAY COUNCIL ON 13 AUGUST 2024 
SUBJECT: LOCAL HEAT AND ENERGY EFFICIENCY STRATEGY 
BY:  DEPUTE CHIEF EXECUTIVE (ECONOMY, ENVIRONMENT AND
FINANCE) 
1. REASON FOR REPORT 
1.1 To seek the agreement of the Council to approve the Moray Local Heat and
Energy Efficiency Strategy (LHEES) and Delivery Plan as amended following
public consultation. 
1.2 This report is submitted to Council in terms of Section III (F) (33) of the Council's
Scheme of Administration relating to providing, developing and monitoring the
Council’s Economic Development and Infrastructure Services. 
2. RECOMMENDATION 
2.1 It is recommended that Council: 
(i) approves the Moray Local Heat and Energy Efficiency Strategy
(LHEES) (Appendix 1) and Delivery Plan (Appendix 2) as amended
following public consultation feedback (Appendix 3); 
(ii) notes that while work will progress on the LHEES if agreed, several
aspects as highlighted within the Delivery Plan cannot be met
within existing resources; and 
(iii) agrees that delegated authority be given to the Acting Head of
Service for Economic Growth and Development to allocate any
additional government funding, which may be made available
following consideration of the LHEES, in accordance with the
LHEES Strategy and Delivery Plan as agreed. 
3. BACKGROUND 
3.1 The Local Heat and Energy Efficiency Strategies (Scotland) Order 2022
places a duty on Moray Council to prepare, publish and update a Local Heat
and Energy Efficiency Strategy and Delivery Plan.  The Order required the
Council to produce its first LHEES strategy and delivery plan by 31 December
2023, and at no more than 5-year intervals thereafter. Production was delayed
Item 9.
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due to available staffing resources, with consultancy support commissioned
for data analysis, mapping and stakeholder engagement work. 
3.2 LHEES delivers area-based planning for the heat transition, supporting
achievement of statutory emissions reduction targets.  It provides the basis for
decarbonising heat in buildings and improving energy efficiency across entire
local authority areas. 
4. DRAFT STRATEGY AND DELIVERY PLAN 
4.1 A draft Moray LHEES Strategy and Delivery Plan was approved by the
Council on 24 April 2024 (para 12 of the Minute refers). 
4.2 This document was produced in collaboration with key partners across Moray
and has been subject to a variety of stakeholder engagement exercises,
including with elected members.  The Scottish Government has been kept
updated throughout policy development and has reviewed drafts at key
stages. 
4.3 Following approval by the Council, the draft documents were published and
made available for public consultation online and via Moray libraries from 25
April to 16 May 2024. 
4.4 Consultees were invited to respond to the following questions: 
1) What are your views on the priorities underpinning the Moray LHEES
Strategy?
2) Do you think that any of these priorities should be removed or changed?  If
so, please provide comments.
3) What are your views on the actions set out in the Moray LHEES Delivery
Plan?
4) Do you think that any of these actions should be removed or changed?  If
so, please provide comments.
5) Do you have any other comments regarding the Moray LHEES Strategy
and Delivery Plan? 
5. RESULTS OF PUBLIC CONSULTATION 
5.1 A total of 5 responses were received to the public consultation.  These
responses have been anonymised and included within Appendix 3.  The
feedback has resulted in the following amendments to the Strategy
(Appendix 2) and Delivery Plan Appendix 3): 
• Moray Trade Unions Council to be included as a stakeholder at key points in
the strategy’s development;
• Inclusion of information around the Council’s Fair Work First practices, and
encouragement for all involved in the delivery of LHEES to follow Fair Work
First; and
• Trade union recognition included as part of the Scottish Government’s action
to promote fair work practices and working standards in the renewable energy
sector, to ensure a just transition. 
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6. NEXT STEPS 
6.1 If approved by the Council, the amended documents will be shared with the
Scottish Government and a period of action-setting work will commence with
each of the action holders in the Delivery Plan.  This will involve creation of a
plan for each of the actions, identification of delivery timescales, resource
requirements and reporting arrangements. The Strategy and Delivery plan will
be updated on a 5-year basis in accordance with the statutory duty, with
annual reporting to the Council as part of the Climate Change Plan and
Routemap to Net Zero. 
6.2 Responsibility for co-ordination of the LHEES will reside with Strategic
Planning and Development and be met within existing resources as far as
possible.  As noted within the Delivery Plan, several aspects of work are
undeliverable within existing resources.  Work will focus on co-ordinating
actions, existing work and reporting to meet statutory requirements.  A limited
budget remains available for further consultancy support over the next 4 years
to support the LHEES strategy.  A new workstream to develop future bids to
the Scottish Government’s Just Transition Fund, using £30k agreed as part of
the Council’s revenue budget for 2024/25 will start shortly and consider
opportunities to progress the LHEES priorities. 
6.3 It is proposed that delegated authority be given to the Acting Head of Service
for Economic Growth and Development to allocate any additional government
funding, which may made available following consideration of the LHEES and
align with the agreed Strategy and Delivery Plan. Any bids for funding rather
than use of funding allocated will be submitted in line with the Financial
Regulations. 
7. SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP))
Development and deployment of a Local Heat and Energy Efficiency
Strategy is an action of the Council’s Climate Change Strategy 2020-
2030 which supports the priorities set out in the Corporate Plan. 
(b) Policy and Legal
The Local Heat and Energy Efficiency Strategies (Scotland) Order 2022
places a duty on Moray Council to prepare, publish and update a Local
Heat and Energy Efficiency Strategy and Delivery Plan at intervals not
exceeding 5 years. 
(c) Financial implications
There are no financial implications arising from this report. However,
delivery of LHEES will have significant financial implications for the
Council and wider area. The funding agreed in the 2024/25 budget of
£30k from reserves will shortly be used to identify opportunities for bids
to the Scottish Government’s Just Transition Fund, and this will include
consideration of how the Moray LHEES priorities can be progressed.
Delegated authority to the Acting Head of Service for Economic Growth
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and Development is requested to allocate any additional government
funding which may be made available following consideration of the
LHEES, as set out in para 6.3. 
(d) Risk Implications
The Council will continue to breach the Local Heat and Energy Efficiency
Strategies (Scotland) Order 2022 if it does not publish and progress a
Local Heat and Energy Efficiency Strategy and Delivery Plan.  As a
result, there is a risk that the Council will miss out on government
funding opportunities related to this work and suffer reputational
damage. 
(e) Staffing Implications
The budget saving agreed by Council to remove the dedicated LHEES
officer post has had a significant impact upon the workload of the
existing climate change officers and their ability to respond to
significantly increasing statutory duties related to climate change
including support for the emerging LDP. Delivery of the LHEES will be as
set out in the Delivery Plan, unless further funding is made available to
support further work. 
(f) Property
This proposal could help to address the climate emergency by
developing plans to reduce carbon emissions from buildings in Moray,
including Council buildings. Any works beyond existing actions will be
subject to further resourcing being made available as set out in the
Delivery Plan. 
(g) Equalities/Socio Economic Impact
There are no equalities/socio economic impacts arising from this report. 
(h) Climate Change and Biodiversity Impacts
No negative climate change or biodiversity impacts have been identified. 
(i) Consultations
Consultations have been undertaken with the Depute Chief Executive
(Economy, Environment and Finance), the Acting Head of Economic
Growth and Development, the Head of Housing and Property, the Head
of Governance, Strategy and Performance, the Democratic Services
Manager and the Equal Opportunities Officer. 
8. CONCLUSION 
8.1. Council is recommended to approve the Moray Local Heat and Energy
Efficiency Strategy and Delivery Plan following amendments after public
consultation. 
8.2. If approved, work will progress on the LHEES within existing resources
as set out in the Delivery Plan. However, delegated authority is
requested to be given to the Acting Head of Service for Economic
Growth and Development to allocate any additional government funding,
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which may made available following consideration of the LHEES, to
progress further work in accordance with the agreed Strategy and
Delivery Plan. 
Author of Report: George Gunn, Climate Change Strategy Officer
Background Papers: 
Ref: SPMAN-813460984-602
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Page 89

Local Heat and Energy
Efficiency Strategy
(LHEES)
2023 - 2028
Appendix 1Item 9.
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Acknowledgements 
This strategy was produced by Strategic
Planning and Development, Moray Council. 
Data analysis was conducted by Changeworks
and funded by the Scottish Government. 
Publication date: 13 August 2024
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Contents   
1.      Introduction              
1.1 Purpose of this strategy              
1.2 Strategy vision and priority areas 
2.      Structure and function                   
2.1 Structure                   
2.2 Function 
3.      Policy and drivers                   
3.1 Policy and strategy drivers                   
3.2 Other drivers 
4.      Non-domestic building stock 
5.      Priorities and outcomes 
6.      Opportunities and challenges                   
6.1 Technology opportunities                   
6.2 Other opportunities                   
6.3 Challenges 
7.      Governance, reporting and monitoring                   
7.1 Governance                   
7.2 Reporting and monitoring 
1LHEES Strategy 2023 - 2028
2
2
3
4
4
4
6
6
11 
12 
13 
40
40
41
42 
43
43
43
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2 LHEES Strategy 2023 - 2028
1.1 Purpose of this strategy
The Local Heat and Energy Efficiency Strategies (Scotland) Order 20221 places a
duty on Moray Council to prepare, publish and update a Local Heat and Energy
Efficiency Strategy and Delivery Plan. These documents should be reviewed
regularly and updated no later than 5 years after publication. 
Moray’s Local Heat and Energy Efficiency Strategy (LHEES) is at the heart of a
place based, locally-led and tailored approach to the decarbonisation of heat in
buildings. This strategy will underpin an area-based approach to heat and
energy efficiency planning and delivery. It was developed in collaboration with
key stakeholders across Moray and sets out the long-term plan for
decarbonising heat in buildings and improving their energy efficiency. 
The strategy: 
highlights how each segment of the building stock in Moray needs to change
to meet national and local objectives, including achieving zero greenhouse
gas emissions in the building sector, and the removal of poor energy
efficiency as a driver of fuel poverty; 
identifies strategic heat decarbonisation zones, and set out the principal
measures for reducing buildings emissions within each zone; and   
prioritises areas for delivery, against local and national priorities. 
The 5-year delivery plan provides a strong basis for action by stakeholders,
identifying early, low-regrets measures and areas where ongoing analysis is
required. It also provides direction and informs wider energy planning in the
public and private sectors. LHEES are designed to be indicative plans rather than
fixed answers to the many complex and unique challenges which individual
houses or neighbourhoods face. Therefore, this strategy should not be regarded
as prescriptive but rather as indicative, providing an opportunity for local
communities to influence the future course of the heat transition in their areas. 
This strategy and delivery plan will also play a key role in helping the Council to
meet its climate change aspirations and contribute to Scotland’s goal of
becoming net zero by 2045. 
1. Introduction
1The Local Heat and Energy Efficiency Strategies (Scotland) Order 2022 (legislation.gov.uk)
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1.2 Strategy vision and priority areas
The vision for this Local Heat and Energy Efficiency Strategy is to: 
Support Moray’s just transition to a sustainable and 
climate resilient community by improving building energy 
efficiency and decarbonising heat sources. 
Seven priorities (Table 1) form the basis of the strategy and delivery plan. They
help to ensure that this strategy improves energy efficiency and decarbonises
heat in buildings, alongside ensuring proposals are climate resilient, just, and
supportive of a wellbeing economy. Priorities 1-4 are overarching strategic
priorities which will underpin the work necessary to achieve Priorities 5-7. These
priorities are explored in full in Chapter 4.
3Apprenticeship Strategy
1. Building sustainable and climate resilient communities
Table 1. LHEES priorities for Moray.
7. Decarbonising building heat sources
6. Improving the energy efficiency of buildings
5. Tackling fuel poverty and improving health
4. Supporting a wellbeing economy, jobs and skills
3. A just transition for the energy system
2. Maximising knowledge and awareness and ensuring
certainty of success
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4 LHEES Strategy 2023 - 2028
2. Structure and function
Table 2. National LHEES considerations.
2.1 Structure
The Local Heat and Energy Efficiency Strategies (Scotland) Order 2022
establishes a two-part structure to be followed to create an LHEES for each local
authority area. This involves the creation of: 
Strategy – a long-term strategic framework for the improvement of the
energy efficiency of buildings; and the reduction of greenhouse gas
emissions from the heating of such buildings. 
Delivery plan – sets out how the strategy will be implemented and
monitored in the local authority area by LHEES stakeholders. 
2.2 Function
National guidance frames the function of LHEES around six considerations
(Table 2)2. 
2 Scottish Government (2022) Local heat and energy efficiency strategies and delivery plans: guidance
(gov.scot)
Description 
Transitioning from heating oil
and LPG in off-gas areas 
On-gas grid heat decarbonisation 
Decarbonisation with heat
networks 
Improving poor building energy
efficiency 
Improving poor building energy
efficiency where this is a driver
for fuel poverty 
Improving energy efficiency in
mixed-tenure, mixed-use
buildings, conservation areas 
Consideration 
Off-gas grid buildings 
On-gas grid buildings 
Heat networks 
Poor building energy
efficiency 
Poor building energy
efficiency as a driver for
fuel poverty 
Mixed-tenure, mixed-use
and historic buildings 
Heat
decarbonisation 
Energy
efficiency 
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5LHEES Strategy 2023 - 2028
These six considerations were used to develop the priorities pursued in this
strategy as explained in Chapter 1.2 and will be explored fully in Chapter 5. 
In addition, the strategy is required to: 
be evidenced-based;
cover Moray’s full building stock as far as reasonably possible;
be developed in collaboration with stakeholders and use extensive
consultation;
be linked to any previous iteration to show progress achieved against
outcomes and carry forward outstanding actions;
demonstrate how it supports equality and addresses inequality;
be forward looking and delivery focussed, working towards local and national
targets; and
be open and transparent regarding data used, its associated limitation in
terms of scope, accuracy and coverage, and be continuously reviewed with
progress monitored. 
This strategy was developed by an internal team in Moray Council and through
engagement with stakeholders in the public sector, private businesses and
housing associations. Changeworks were commissioned to assist with external
engagement and data analysis. Working alongside other local authorities in the
North of Scotland, this strategy has been verified by HubNorth to ensure that
the strategies are individually sound and collectively coherent to maximise
opportunities to cooperate in their delivery. 
The requirements to support equality and address inequality are covered under
Priorities 1, 3, and 4 in Chapter 5.   
The recommended methodology for creating an LHEES seeks that the strategy
and delivery plan uses analysis and grouping of opportunities to identify and
prioritise actions: 
Strategic zones – visualisation of potential ways to decarbonise buildings at
a strategic level. These provide a mechanism to understand buildings’
baseline performance; scale of potential; and prioritise initial areas of focus. 
Delivery areas – more granular level zoning presenting clusters of buildings
within the same geographical area (area-based) or those with comparable
characteristics with similar opportunities (theme-based). 
During the development of the strategy, it was apparent that due to the rural
nature of Moray, the region’s varied housing stock, and dispersed nature of
buildings of a similar type meant that there were less opportunities to
geographically zone and cluster solutions for buildings of the same type.
However, thematic based clustering for the whole of Moray was undertaken and
the results of this are explained in Chapters 5 and 6. 
This analysis will help the Council and the Scottish Government to work with
partners in developing new policy and actions, as well as providing an evidence
based for funding applications.
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6 LHEES Strategy 2023 - 2028
3.1 Policy and strategy drivers
Moray Council has an increasing number of statutory duties to take action on
climate change. These national obligations, along with local priorities, have
directed the development of this strategy. As such, the development was
primarily driven by Scotland’s statutory targets for greenhouse gas emissions
reduction in the Climate Change (Scotland) Act 2019; Scotland’s Heat in
Buildings Strategy; the Heat Networks (Scotland) Act 2021; and national fuel
poverty targets. 
3.1.1 National policy drivers
The key national policies influencing this strategy are detailed in Table 3 below.
These will be regularly reviewed by the Council’s Climate Change Officers for
future updates of the LHEES to highlight any changes, and report on how they
may influence ongoing delivery plans. 
3. Policy and drivers
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7LHEES Strategy 2023 - 2028
Table 3. Summary of national policies relevant to the development of Moray’s LHEES Strategy.
Climate Change
(Emissions
Reduction Targets)
(Scotland) Act 20193 
Scotland’s Climate
Change Plan 2018-
324 
Scotland’s Heat in
Buildings Strategy
(2021)5 
Energy Efficiency
Standard for Social
Housing 2 (EESSH2)6 
Social Housing Net
Zero Standard
(SHNZS) 
Heat Networks
(Scotland) Act 20217 
Fuel Poverty
(Targets, Definition
and Strategy)
(Scotland) Act 20198 
Sets a national net zero emissions target of 2045: 75% by 2030;
90% by 2040; and 100% by 2045. 
Contains proposals/policies for meeting greenhouse gas
emissions reduction targets up to 2032. Details a vision by 2032
that a substantial majority of homes will have achieved a good
energy efficiency rating. 
Presents the pathway to meet 2045 net zero emissions from
buildings, alongside ensuring poor energy performance is
removed as a driver for fuel poverty. 
Aims to improve the energy efficiency of social housing, based
on a minimum Energy Performance Certificate (EPC) rating. All
social housing must meet, or be treated as meeting, EPC Band B,
or is as energy efficient as practically possible, by December
2032. This standard has been replaced by the Social Housing Net
Zero Standard. 
This new standard will replace the second Energy Efficiency
Standard for Social Housing (EESSH2) and is currently in
development. Consultation on this standard closed in March
2024. 
Regulates heat networks, supporting objectives in the Heat in
Buildings Strategy to grow heat network opportunities. This
strategy helps Moray Council meet part of its duty within the Act
by identifying potential heat network zones. Other duties excluded
from this strategy are identifying non-domestic building
connections; designating zones; setting up permitting, regulation,
and licencing processes; and developing a cost strategy. 
Sets targets for 2040 focussed on eradicating fuel poverty;
defines fuel poverty; requires production of a fuel poverty
strategy and makes provision for reporting. Targets include:
<5% of households in Scotland are in fuel poverty.
<1% of households in Scotland are in extreme fuel poverty.
Median fuel poverty gap of households in fuel poverty is
<£250.
3 Climate Change (Emissions Reduction Targets) (Scotland) Act 2019 (legislation.gov.uk)
4 Scotland’s Climate Change Plan 2018-32 (gov.scot)
5 Scotland’s Heat in Buildings Strategy (2021) (gov.scot)
6 Energy efficiency in social housing (gov.scot)
7 Heat Networks (Scotland) Act 2021 (legislation.gov.uk)
8 Fuel Poverty (Targets, Definition and Strategy) (Scotland) Act 2019 (legislation.gov.uk)
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8 LHEES Strategy 2023 - 2028
Table 4. Key targets from Scotland's Heat in Buildings Strategy (2021).
In November 2023, the Scottish Government published a consultation on a Heat
in Buildings Bill with proposals for legislation to: 
Prohibit the use of polluting heating systems after 2045, and before then at
point of property purchase or when a heat network connection is available in
a Heat Network Zone; and 
Require a minimum energy efficiency standard by 2028 for Private Rental
Sector and 2033 for owner occupiers. The Scottish Government has closed
it’s consultation on the new Social Housing Net Zero Standard (SHNZS) in
March 2024. This will replace the post-2020 Energy Efficiency Standard for
Social Housing (EESSH2). This will align any new standard with net zero
targets, providing clarity for the social housing sector. 
It is important to be cognisant of these consultations and any resultant changes
in legislation as the strategy progresses. 
3.1.1.1 National Planning Framework 4
National Planning Framework 4 (NPF4) is Scotland’s national spatial strategy
which transforms the way planning and climate change are viewed together.
It sets spatial principles, regional priorities, national developments, and
planning policy. Spatial planning priorities have been developed to help guide
the preparation of regional spatial strategies and local development plans.
This strategy will be delivered in conjunction with the Moray Local Development
Plan, consulting with communities and ensuring that development meets the
needs of communities and the climate. 
3.1.2 Local policy drivers
The main local policies that this strategy aligns with/supports are detailed below
in Table 5. These will be regularly reviewed by the Council’s Climate Change
Officers for future iterations to highlight any changes, and how they influence
ongoing delivery. 
Private
rented
homes to
be EPC C
Emissions
from buildings
must be 68%
lower than
2020 levels
Zero
emissions
heating in the
equivalent of
50,000 non-
domestic
buildings
All homes to
be EPC C 
Zero emissions
heating in
170,000 off-gas
fossil fuel
heated homes,
and 1 million
on-gas homes 
All fuel
poor
homes to
be EPC B
Buildings
no longer
contribute
to climate
change
20452028 2030 2033 2040
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9LHEES Strategy 2023 - 2028
Moray Local
Development Plan
20209 
Moray Economic
Strategy 202210 
Moray Corporate
Plan 202411 
Moray Local
Housing Strategy
2019-202412 
Moray Council
Strategic Housing
Investment Plan13 
Moray Council
Housing Need and
Demand
Assessment14 
Scheme of
Assistance for
Home Owners and
Private Tenants in
Moray15 
Moray Council
Climate Change
Strategy 2020-
203016
Provides guidance to residents, developers and investors as to
how much and where growth is proposed for land uses, such
as housing and employment, as sets out a wide range of
policies which are used to determine planning applications. 
A collaborative series of actions which set out how economic
growth and opportunities will be pursued in Moray. 
Details the Council’s vision, values and
priorities and the context for implementing these 
Sets out the outcomes the Council and its partners want to
achieve, and the actions they will take, to address housing
need and demand in Moray. Forms the basis for future
investment decisions in housing and related services. 
Sets out how investment in affordable housing will be directed
over the next 5 years to achieve the outcomes relating to
affordable housing detailed in the Moray Local Housing
Strategy. 
Estimates how much new housing, in all tenures, is required
for the next 20 years, which types of housing and their
locations. 
Details how the Council will provide advice, information and
assistance to private homeowners when carrying out work on
their home. 
Commits the Council to reduce its carbon emissions to net
zero by 2030, including a requirement for heat
decarbonisation.
Table 5. Summary of local policies relevant to the development of Moray’s LHEES Strategy.
9 Moray Local Development Plan 2020 (moray.gov.uk)
10 Moray Economic Strategy 2022 (moray.gov.uk)
11 Moray Corporate Plan 2024 (moray.gov.uk)
12 Moray Local Housing Strategy 2019-2024 (moray.gov.uk)
13 Moray Council Strategic Housing Investment Plan (moray.gov.uk)
14 Moray Housing Need and Demand Assessment (moray.gov.uk)
15 Scheme of Assistance for Home Owners and Private Tenants in Moray (moray.gov.uk)
16 Moray Council Climate Change Strategy 2020-2030 (moray.gov.uk) 
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10 LHEES Strategy 2023 - 2028
Moray Council
Climate Change
Plan and Routemap
to Net Zero
Emissions17 
Moray Hydrogen
Strategy18 
Moray Council
Open Space
Strategy19
Sets specific targets relating to energy efficiency:
2023-24: Complete school buildings condition and
suitability review. Plans developed to achieve
category B or higher in all schools.
2024-25: Complete Learning Estate Asset
Management plan to identify opportunities for
heating and power refurbishment to provide
renewable alternative options for buildings,
implemented over the next 10 years.
2025: All social housing to meet EPC Band C or higher
2032: All social housing improved to meet EPC Band
B or higher 
Expresses an anticipation that between 2036-2045, hydrogen
could be used for domestic heat alongside natural gas and
other energy sources. 
Provides a strategic vision for the provision, development,
maintenance and management of open space within Moray
(excluding the Cairngorms National Park).
17 Moray Council Climate Change Plan and Routemap to Net Zero Emissions (moray.gov.uk)
18 Moray Hydrogen Strategy (moray.gov.uk)
19 Moray Council Open Space Strategy (moray.gov.uk)
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11LHEES Strategy 2023 - 2028
3.2 Other drivers
In 2019, just over half of all Scottish energy demand was for heating20. This was
responsible for approximately 20% of all energy related greenhouse gas
emissions21. Scotland has set a target of 50% of heating energy from renewable
sources by 203022. To support this, the Scottish Government has committed: 
£2.8bn of investment over the current parliament (to 2026); 
At least £200m investment in the public sector estate to improve and reduce
energy use and install zero emissions heating systems; and 
£479.6m for energy projects in the 2023/24 budget, of which £231.1m is for
tackling fuel poverty and improving energy efficiency. 
The Scottish Government has indicated that Local Heat and Energy Efficiency
Strategies will be a consideration when allocating future funding and designing
national funding packages. 
Another driver is the ongoing energy crisis. The rising cost of energy is adding
pressure to all homes and businesses. Moray’s domestic gas and electricity
costs alone rose to an estimated £130m/year in 2022/2323. Higher fuel costs
increase fuel poverty and costs for businesses. Total energy costs (including
non-domestic) represent a sizeable proportion of Moray’s total GDP which is
mostly paid to external companies and so lost from the local economy. 
Progressing this strategy can therefore bring potential financial benefits for
Moray, and support the just transition to net zero by reducing: 
The financial burden of energy costs for buildings (domestic, business, public
sector estate,  and others including social enterprises and community
organisations); 
‘Loss’ to Moray’s GDP and increasing local wealth retention as part of
Community Wealth Building; 
Energy demand and costs as a driver of fuel poverty; 
Energy demand in the cost of doing business; 
Energy as a driver of the climate emergency in Moray; and 
Energy demand to increase energy resilience. 
20 Total final energy consumption by sector (2019) – BEIS (Scottish Energy Statistics Hub)
21 Greenhouse gas emissions by source sector (2019) – Scottish Government (Scottish Energy Statistics
Hub)
22 Scotland’s renewable energy targets (gov.scot)
23 Based on data analysis by Changeworks using PEAT-OR fuel cost data from July 2023.
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12 LHEES Strategy 2023 - 2028
4.1 Domestic building stock in Moray
Moray has over 47,500 homes24. Of these, 68% were built before 1984 which is
similar to the national average of 70%25. About 6% of homes in Moray are in
conservation areas, and 3% are designated as listed buildings26. Most homes
(70%) are detached, semi-detached, or end-terraced. Only 7% of homes on
Moray are flats which is well below the national average of 40%. The pattern of
tenure is similar to the national average, with 63% owner occupied, 23% social
housing, and 13% private rentals.
4. Domestic building stock
24 LHEES Domestic Baseline Tool.
25 National averages provided by Energy Savings Trust and are taken from Home Analytics v3.8.
26 Historic Scotland categorises listed buildings based on their level of importance; Category A is
assigned to buildings of national importance, Category B for buildings of regional importance, and
Category C for buildings of local importance.
Table 6. LHEES priorities and outcomes for Moray.
of homes are in
conservation areas
Listed Building and
Conservation Status
Housing Profile
Detached
Semi - detached
Mid - terraced
End - terraced
Small block of
flats/dwelling
converted into flats
Block of flats
Large block of flats
Flan in mixed use
building
Other/unknown
Listed Buildings
Listed Buildings
Listed Buildings
Not Listed
0.2%
1.4%
1.5%
96.9%
A
B
C
35%
25%
11%
10%
10% 
2%
2%
3% 
2%
Tenure
Property Age
6.4%
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1. Building sustainable and climate resilient communities 
2. Maximising knowledge and awareness and ensuring certainty of
success 
3. A just transition for the energy system 
4. Supporting a wellbeing economy, jobs and skills
13LHEES Strategy 2023 - 2028
5. Priorities and outcomes
For each priority, outcomes have been identified. Table 6 explores these priorities in
detail. These priorities were produced in conjunction with stakeholders. Elected
members were provided with a presentation on the draft priorities and an
opportunity to provide feedback in March 2024.
Moray buildings move towards net zero and
help address the climate emergency. 
The resilience of Moray’s buildings, communities
and economy is supported to adapt to the
impacts of climate change. 
Improved knowledge and awareness amongst
key stakeholders of the need for change and
energy efficiency measures. 
Actions will be prioritised on certainty of success
and minimal potential unintended
consequences. 
All communities experience a just transition to
net zero, with actions only implemented where
they are equitable and where the detrimental
impacts are minimised. 
Skills and jobs required to support retrofit
actions across Moray are identified and
supported, as part of the just transition. 
Actions will continue to support recovery, focus
on place, and work in partnership with Moray
communities as part of the just transition. 
Moray actions are identified where local,
regional, and national expenditure or funding
could support the just transition.
Table 6. LHEES priorities and outcomes for Moray.
1.1 Achieving net
zero 
1.2 Adaptation 
2.1 Maximise
knowledge and
awareness 
2.2 Ensure certainty
of success 
3.1.A just transition 
4.1 Skills and jobs 
4.2 Community
wealth building 
4.3 Finance
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14 LHEES Strategy 2023 - 2028
5. Improving the energy efficiency of buildings 
6. Tackling fuel poverty and improving health 
7. Decarbonising building heat sources 
Homes across Moray become more energy
efficient and work towards national targets,
while recognising the challenges this presents. 
Non-domestic buildings across Moray become
more energy efficient, while recognising the
challenges this presents. 
Heritage buildings across Moray become more
energy efficient, while recognising the unique
challenges that this presents. 
Energy costs are reduced in fuel poor homes by
improving energy efficiency. 
Physical and mental health outcomes are
improved due to adequate heat and ventilation
in homes and a reduction in energy bills. 
Homes across Moray have decarbonised heat
sources and work towards national targets,
while recognising the challenges this presents. 
Non-domestic buildings across Moray have
decarbonised heat and work towards national
targets, while recognising the challenges this
presents. 
Potential heat network zones are identified as a
mechanism to decarbonise heat.
5.1 Domestic
properties 
5.2 Non-domestic
properties 
5.3 Heritage
buildings 
6.1 Reducing energy
costs 
6.2 Improved health
outcomes 
7.1 On and off gas
grid 
7.2 Non-domestic 
7.3 Heat networks 
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15LHEES Strategy 2023 - 2028
5.1 Priority 1: Building sustainable and climate resilient communities 
5.1.1 Outcomes 
5.1.2 Context
Our climate is changing faster than ever previously experienced. Scientists agree
that greenhouse gas emissions from human activities are the main reason for
global temperature increases over the past 150 years27. 
Increased carbon dioxide in our atmosphere also has a profound impact on the
health and wellbeing of the population. There is approximately 1 excess death
per 4,500 tCO2e emitted and it is known that the impacts of climate change will
be felt disproportionately by people with low income who have contributed
least to the increase in greenhouse gas emissions. 
Moray Council declared a climate emergency in 2019, and since then progress
has been made in reducing emissions and enhancing resilience. However, the
pace of these efforts must be amplified both within the council and across the
region if the Council’s 2030 target is to be achieved. Addressing the climate
emergency demands a collective effort to curb emissions, enhance
sustainability, and adapt to the effects of a changing climate. To achieve this,
building owners across Moray must improve the energy efficiency of their assets
and transition away from carbon-intensive heating systems. 
The transformation of Moray’s housing and building stock to net zero will
require all stakeholders to work in partnership to deliver meaningful change.
Organisations and communities should be encouraged to seek solutions and
work together to explore long term solutions for their buildings and
neighbourhoods. Collaborative working between business and agencies to
further the aims of this strategy will be required. 
The targets outlined in the Scottish Government's Heat in Buildings Strategy and
EESSH2 align with the overall net zero objectives. Consequently, all actions
outlined in the delivery plan will contribute to this priority and assist Moray's
buildings in meeting net-zero and other related targets. 
27 IPCC (2021) Climate Change 2021: The Physical Science Basis.
Moray buildings move towards net zero and
help address the climate emergency. 
The resilience of Moray’s buildings,
communities and economy is supported to
adapt to the impacts of climate change.
1.1 Achieving net zero 
1.2 Adaptation
1. Building sustainable and climate resilient communities
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16 LHEES Strategy 2023 - 2028
These actions will consider the implications of a changing climate, such as the
increased frequency of extreme weather events. For example, the level and type
of insulation may need to be adjusted to ensure that buildings are resilient to
the impacts of climate change. 
The impact of global temperature increases has already been significant.
Weather patterns are changing and sea levels are rising. These changes are
leading to severe events such as heatwaves, floods, droughts and wildfires, and
increasingly so in the Moray region. 
Coastal flooding is of particular concern and impact in Moray due to rising sea
levels and storm surges leading to property damage, infrastructure disruption
and loss of habitable land. 
Climate change also poses the greatest threat to the natural environment and
the ecosystem services that it provides. This threat will in turn negatively impact
the Moray food and drink sector, tourism sector, and overall health and
wellbeing. 
Implementation of NPF4 is crucial to delivering necessary climate change
adaptation measures through the planning system. There are opportunities for
communities across Moray to shape development in their areas through Local
Place Plans, and for the new Local Development Plan to integrate adaptation
into future spatial planning. 
5.1.3 Summary
This priority is about building sustainable and climate resilient communities in
Moray. The outcomes of this priority are to achieve net zero and to adapt to the
impacts of climate change. The context of this priority is that our climate is
changing faster than ever previously experienced and that this is having a
profound impact on the health and wellbeing of the population. Moray Council
declared a climate emergency in 2019, and since then progress has been made
in reducing emissions and enhancing resilience. However, the pace of these
efforts must be amplified both within the council and across the region if local
and national targets are to be achieved. 
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17LHEES Strategy 2023 - 2028
5.2 Priority 2: Maximising knowledge and awareness and ensuring certainty of
success 
5.2.1 Outcomes 
5.2.2 Context
The just transition requires all building owners, and stakeholders, to be engaged
with and informed on the Local Heat and Energy Efficiency Strategy. This
includes its purpose and actions; how to improve building energy efficiency and
decarbonise heat sources; and information around the support and funding
services available. 
Various organisations already exist to provide information and advice. These will
be promoted across Moray, as well as any funding opportunities. 
Improved knowledge and awareness amongst
key stakeholders of the need for change and
energy efficiency measures. 
Actions will be prioritised on certainty of
success and minimal potential unintended
consequences.
Business Energy Scotland 
Business Gateway 
Citizens Advice Bureau 
Community Energy
Scotland 
Energy Saving Trust
Provides support and access to funding to help
small and medium-sized enterprises save energy,
carbon, and money – including energy efficiency
assessments. 
Provides free, impartial advice and guidance to
new and existing businesses in Scotland. 
Offers free, confidential, and independent advice
to people on a wide range of issues, including
energy. 
Supports communities to develop their own
renewable energy projects. 
Provides independent advice on energy efficiency
and renewable energy to householders and
businesses.
2.1 Maximise
knowledge and
awareness 
2.2 Ensure certainty
of success
2. Maximising knowledge and awareness and ensuring certainty of
success
Table 7. Relevant information and advice services in Moray.
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18 LHEES Strategy 2023 - 2028
Home Energy Scotland 
Local Energy Scotland 
Moray Council 
Moray CAN 
Net Zero Nation 
REAP 
Scarf 
Scotland’s National Public
Energy Agency 
tsiMORAY 
UHI Moray 
Helps people create warmer homes, reduce bills,
and lower carbon footprints, delivered via an
advice centre network. 
A network of local energy advice services that
provide impartial advice on energy efficiency and
renewable energy to householders and
businesses. 
Have webpages dedicated to heating advice,
focussing on providing support following the
increase in energy bills. 
A community-led action network that works to
reduce carbon emissions in Moray. 
Scottish Government website providing resources
and advice for a range of Net
Zero issues including energy efficiency. 
Provide free and impartial energy advice to
anyone in Moray, including home visits. 
Delivers targeted energy efficiency advice and
services to households and businesses. 
Will provide leadership and coordination to deliver
heat decarbonisation, by: 
Accelerating transformational change in how
we heat and use energy in buildings;
Aiding public understanding and awareness;
and
Coordinating delivery of investment. 
Provide support and networking opportunities for
organisations in Moray. 
Performs a leading role in skills development,
research, and community engagement. Currently
exploring how to develop the green jobs which will
be required to deliver this change in heating
systems.
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19LHEES Strategy 2023 - 2028
There is an ongoing requirement to provide information and support to help
consumers make informed choices. However, there are challenges to raising
awareness on Local Heat and Energy Efficiency Strategies, energy efficiency, and
heat decarbonisation. These include: 
How best to encourage owners to improve their buildings;
Knowing where to find the correct support;
The cost of measures and potential disruption from retrofit lead to lack of
engagement;
Disinformation and mixed messaging from people led by ideology rather
than science;
Understanding how EPC bands are calculated, and how best to improve
these; and
The mass behavioural shift needed regarding how homes and buildings are
used and heated. 
To maximise knowledge and awareness, the Delivery Plan will focus on
identifying and addressing gaps in information provision and support services.
This will be achieved by integrating the roles and plans of key stakeholders to
ensure a comprehensive and coordinated approach. 
By aligning work plans and prioritising actions with a high likelihood of success
and minimal unintended consequences, Moray can make best use of available
resources and achieve short-term successes that will serve as stepping stones
towards more ambitious initiatives. In the short term, the focus will be on
addressing low regrets measures and building Moray's capacity to tackle larger
challenges over time. 
5.2.3 Summary
To achieve progress on this priority, all building owners and supporting
organisations must be involved in the decarbonisation journey. All stakeholders
will be informed about the considerations identified during the development of
this strategy and the available national funding and support to ensure the
success of retrofits. Actions include developing a communications strategy,
materials, and presentations, and engaging with the Scottish Government to
encourage a nationally coordinated campaign supporting all stakeholders. 
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20 LHEES Strategy 2023 - 2028
5.3 Priority 3: A just transition for the energy system 
5.3.1 Outcomes 
5.3.2 Context
As part of Moray’s approach to achieving net zero and tackling the climate
emergency, residents and the environment must benefit from this transition in a
just manner. This means understanding and tackling socio-economic
inequalities that will be created or exacerbated by the transition. A just
transition will require Moray being “a resilient, fair, and prosperous place to live
and work and puts fairness and social justice at the heart of achieving climate
goals”. 
If we continue with business as usual, existing challenges to Moray communities
will get harder, with those least responsible and most vulnerable being
impacted the hardest and unable to adapt. Achieving positive socio-economic
objectives will be impossible without addressing climate justice. This will aim to
prevent disproportionate impacts to marginalized groups and ensuring all
residents share in the health, economic, and social benefits of a clean energy
economy. 
Moray’s just transition will see changes to the way existing energy infrastructure
is used. This will be driven by the need for grid improvements and additional
generation capacity, and by the long-term goal of moving away from natural gas.
SSEN, SGN and the Scottish Government will all play a leading role in this effort.
SSEN will be responsible for upgrading the electricity grid, SGN will focus on
developing alternative fuels suitable for part or all of the gas network, and the
Scottish Government will provide national coordination. Moray Council will play
a supporting role by providing local context and input to these changes. 
Understanding the amount of energy needed and how to minimise it is
necessary for future generation planning. This sets a baseline for energy
generation to meet demand. However, transitioning to renewable energy
sources means that energy may not always be available when and where it is
needed, necessitating the development of methods to transport and store it. 
5.3.2.1 Electricity
This strategy proposes a substantial increase in decarbonised heating systems
powered by electricity, including individual heat pumps and heat pumps
connected to heat networks. The substantial number of heat pumps projected
to be installed by 2045 will place significant strain on the electricity grid. This will
All communities experience a just transition
to net zero, with actions only implemented
where they are equitable and where the
detrimental impacts are minimised.
3.1.A just transition
3. A just transition for the energy system
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21LHEES Strategy 2023 - 2028
require careful collaboration with SSEN, as the Distribution Network Operator,
to ensure grid limitations are identified and addressed when action planning. 
Discussions with SSEN should also explore potential grid expansion
opportunities and consider other energy projects competing for capacity.
Investigating battery storage options will be crucial for managing the network,
as current battery definitions categorise them as grid capacity consumers.
However, this definition is expected to change. By collaborating with SSEN, this
strategy will support their ability to make informed decisions regarding
investments and grid upgrades, based on local context and priorities. This
collaborative approach will ensure a robust and reliable electricity grid capable
of meeting the demands necessary for a just transition and net zero future. 
Meeting the Scottish Government’s ambition for decarbonised heat is likely to
require national fossil fuel consumption to reduce by 28 TWh in 2030 (based on
a 2021 baseline)28.  Therefore, work to drive heat decarbonisation should begin
without delay. This means that in the short term such work will require to
progress under current grid constraints or managing minor upgrades where
necessary. To achieve this, regular engagement should take place with SSEN to
assess the feasibility of short-term actions. The Council will also explore using
SSEN's Local Energy Net Zero Accelerator (LENZA) software which is scheduled
for release in 202429. This geospatial planning tool empowers planners to make
data-driven decisions regarding the placement of new energy assets in local
areas. It does so by analysing current cable capacity and assessing the potential
impact of additional loads. This enhanced understanding of local energy
infrastructure will be crucial for informed place-based decision-making,
ensuring that the just transition is implemented in a strategic and sustainable
manner. 
5.3.2.2 Natural gas
In Moray, most homes rely on natural gas for heating, accounting for
approximately 30,850 properties. To achieve and surpass the Heat in Buildings
Strategy's goal of zero emissions heating in 1 million on-gas homes by 2030,
unabated natural gas usage must be phased out and replaced with low-carbon
and renewable energy sources. Two mechanisms can be employed to achieve
this transition. These are: 
1. Introducing alternative heating systems
Heat pumps offer a promising alternative to natural gas heating in individual
buildings. These systems extract heat from the air or ground and use electricity
to transfer it to a building's heating system. Heat pumps are highly efficient and
can significantly reduce energy consumption. 
Heat networks, which distribute hot water from a central source to multiple
buildings, can also play a role in reducing natural gas usage. 
28 Scotland’s Heat in Buildings Strategy (2021) (gov.scot)
29 SSEN Local Energy Net Zero Accelerator (LENZA) (ssen.co.uk)
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22 LHEES Strategy 2023 - 2028
2. Switching natural gas for decarbonised alternatives
Gas blending involves mixing natural gas with hydrogen, reducing the overall
carbon content of the fuel. Hydrogen, produced using renewable energy
sources, can be a clean and sustainable alternative to natural gas. 
Whilst the Scottish Government does not anticipate hydrogen playing a role in
heating buildings in the immediate future30, shifting to 100% hydrogen gas for
heating holds immense potential as a long-term decarbonisation solution,
contingent on the success of ongoing trials. SGN is at the forefront of exploring
alternatives, collaborating closely with other gas networks to gather evidence
for the UK’s 2026 heat policy decision regarding hydrogen's future role in
residential heating. 
The long-term potential of hydrogen in building heating should be thoroughly
evaluated, considering opportunities and timelines. The Council should continue
to discuss with SGN the opportunity of hydrogen to have a role in building
heating as enhanced understanding could facilitate its integration into strategic
planning. This knowledge will smooth the transition and inform the optimal
timing for a hydrogen shift, should it be deemed suitable. Additionally, decisions
must be made regarding the suitability of hydrogen compared to heat pumps
and networks. Modelling should also account for potential decommissioning
costs of gas network sections. Progress on this is the principally the
responsibility of government and the gas distribution networks, with the Council
providing support through this strategy and the provision of local knowledge. 
5.3.3 Summary
This priority examines how this strategy and the just transition to decarbonised
heat will interact with the broader energy system. It specifically considers the
use of existing electricity infrastructure, the impact on future grid capacity, and
the transition from natural gas to other fuels. SSEN and SGN are key
stakeholders in leading this transition and will be involved throughout the
strategy's lifetime to monitor their progress. To help achieve this priority, actions
focus on supporting SSEN and SGN through: 
Collaborating with SSEN and using the LENZA tool to plan heat
decarbonisation measures for buildings and guarantee that Moray's energy
system requirements for heat decarbonisation are met; and 
Working with SGN to investigate the potential of hydrogen for heating
buildings in Moray. 
30 Scotland’s draft Energy Strategy and Just Transition Plan (gov.scot)
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23LHEES Strategy 2023 - 2028
Skills and jobs required to support retrofit
actions across Moray are identified and
supported, as part of the just transition. 
Actions will continue to support recovery, focus
on place, and work in partnership with Moray
communities as part of the just transition. 
Moray actions are identified where local,
regional, and national expenditure or funding
could support the just transition.
4.1 Skills and jobs 
4.2 Community
wealth building 
4.3 Finance
4. Supporting a wellbeing economy, jobs and skills
5.4 Priority 4: Supporting a wellbeing economy, jobs and skills 
5.4.1 Outcomes 
5.4.2 Context 
5.4.2.1 Skills and jobs
Enhancing energy efficiency and decarbonising heat sources can generate
substantial economic benefits for businesses. These advantages include
strengthening supply chains, fostering job creation, facilitating the adoption of
innovative technologies, and supporting the emergence of new industry entrants.
To achieve the goals of a just energy transition, supply chains must expand,
particularly requiring a surge in skilled heating and energy efficiency installers. 
Enabling people to earn a decent income will help them to have a decent standard
of living and is the best way of tackling poverty. Low wages are a prime cause of
in-work poverty, along with the increased use of zero-hours contracts and other
precarious practices. The Council challenges its contractors to highlight their Fair
Work First practices (including their stance on the Living Wage) and encourages
all others involved in the delivery of this strategy to do the same. 
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24 LHEES Strategy 2023 - 2028
In Moray, additional challenges currently being experienced include: 
Lack of understanding of the whole-building approach: Heat pump
installation requires a comprehensive understanding of a building's thermal
performance, including ventilation, air tightness, and potential condensation
issues. 
Inadequate insulation sector qualifications: Many individuals working in
the insulation industry may only hold manufacturer-specific qualifications,
which may not provide them with the necessary knowledge for
comprehensive heat pump installations. In addition, the Scottish Government
do not deem these to be competent qualifications. 
Insufficient understanding of local skill gaps: There is a need for a clearer
picture of the current skill level and the training needs across Scotland to
effectively address the local skills shortage. A study is currently underway, led
by researchers at UHI Moray, to report on green skills requirements across
the region. 
Potential workload increase due to delays: Delayed heat pump
installations could lead to a backlog of work in the future, further straining
the already limited pool of qualified installers. 
Table 8. National economic opportunities and challenges from Scotland's Heat in Buildings Strategy.
Challenges
Construction sector and supply chains
are still recovering from COVID-19 and
the UK’s exit from the European Union. 
There is a skills gap to meet existing
demand, with demand expected to
grow. 
Requirement to understand supply
chain demand to ensure availability of
skilled labour will not increase prices
and throttle ambitions. 
Consider just transition for jobs in
traditional, fossil-fuel based sectors. 
Materials shortages and increased
prices.
Opportunities
Heat and energy efficiency sectors generate
turnover of £2bn/year and support around
12,500 FTE jobs. 
An additional 16,400 jobs will be supported by
2030 due to investment in decarbonised
heating deployment. 
Total investment to meet net zero targets for
buildings is around £33bn, with investment set
to peak at up to £2.5bn/year. 
Opportunities for Scottish companies to service
demand across the UK alongside internal
demand. 
Maximise benefits for Scottish manufacturers
(investment and access to a skilled workforce).
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Retrofitting a significant number of homes annually necessitates a substantial
skilled workforce. The more complex and extensive the retrofitting measures
per dwelling, the greater the number of homes that need to be retrofitted each
year to achieve the targets, consequently increasing job demand. This issue will
intensify with each passing year that targets are not met. Skills and jobs
required to support this include: 
Insulation installation;
Emerging innovative technologies;
Heat pump installation/maintenance;
Funding;
Heat network construction/operation;
Retrofit co-ordination;
Smart energy;
Carbon management;
Traditional skills for heritage buildings;
Data and digital; and
Supporting roles (e.g. welders, scaffolders). 
5.4.2.2 Community wealth building
Community wealth building is a strategic approach that uses the economic
influence of established local organisations, such as local authorities, healthcare
providers, universities, colleges, housing associations, and major private sector
employers, to address persistent systemic issues and structural inequalities
within communities. It aims to reshape local and regional economic systems,
empowering more communities and individuals to participate in, own, and
benefit from the wealth generated within their economies. It can foster job
creation, business growth, community asset ownership, and shorter supply
chains, leading to enhanced resilience and alignment with net zero objectives31. 
This strategy will aim to support local supply chain opportunities as part of
community wealth building and procurement by strategically identifying and
prioritising areas for retrofit delivery. This approach will inform Moray
businesses of potential opportunities and so allow them to maintain their
competitiveness and contribute to the region's economic vitality. 
5.4.2.3 Finance
As noted in Table 8, total investment required to meet net zero targets for
buildings in Scotland is around £33 billion, with annual investment peaking
around £2.5 billion by 2030. Moray has over 49,000 buildings, the majority of
which will need to be retrofitted – necessitating significant levels of investment.
It is estimated that the total cost of measures to fully retrofit domestic
properties in Moray will be £955m, or approximately £22k per home. Whilst this
presents a funding challenge, it is also a substantial economic opportunity for
businesses in Moray. 
25LHEES Strategy 2023 - 2028
31 Community Wealth Building – Cities and Regions Policy (gov.scot)
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5.5 Priority 5: Improving the energy efficiency of buildings
5.5.1 Outcomes 
5.5.2 Context
Enhancing the energy efficiency of buildings will not only lower energy
consumption but also allow the successful implementation of decarbonised
heating systems. By reducing energy demand, this will help reduce fuel costs
and contribute to alleviating fuel poverty and achieving net-zero emissions.
Therefore, a fabric-first approach is a cornerstone of the Heat in Buildings
Strategy. 
5.5.2.1 Domestic properties
The Heat in Buildings Strategy and EESSH2 have targets on building energy
efficiency as shown in Table 9. 
26 LHEES Strategy 2023 - 2028
Homes across Moray become more energy
efficient and work towards national targets,
while recognising the challenges this presents. 
Non-domestic buildings across Moray become
more energy efficient, while recognising the
challenges this presents. 
Heritage buildings across Moray become more
energy efficient, while recognising the unique
challenges that this presents.
Private rented homes
to be EPC C by 2028 
Currently 4,600 private
rented homes in
Moray not in EPC C
All social housing to be
EPC B by 2032 
9,500 social homes 
in Moray not currently in
EPC B
All other homes to be
EPC C by 2033 
Currently 22,600 other
homes in Moray not in
EPC C
5.1 Domestic
properties 
5.2 Non-domestic
properties 
5.3 Heritage buildings
5. Improving the energy efficiency of buildings
Table 9. Relationship between Heat in Buildings Strategy and EESSH2 targets and progress in Moray.
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The energy efficiency challenge in Moray is substantial - only 5% of homes have
an EPC band of A or B. 81% of Moray homes have an EPC band lower than C
which is considerably higher than the national average of 51%. 
The 2040 target of all fuel poor homes to be EPC B or above poses a significant
challenge as it is difficult to pinpoint fuel poverty risk years in advance, and any
household could potentially experience fuel poverty due to unforeseen changes
in living circumstances. This strategy therefore applies the target to all homes. 
Along with EPC bands, analysis identified other indicators for poor energy
efficiency. This includes 5% of homes with single glazed windows; 13% with
<100mm of loft insulation; and 54% with uninsulated walls. 
5.5.2.2 Non-domestic properties
It is important to note that non-domestic data is less accurate than domestic
data. Therefore, while the goal is to enhance the energy efficiency of all non-
domestic buildings across Moray, the immediate focus will be on buildings
where more reliable data is available, including Moray Council buildings and
properties owned by key partners such as the NHS. 
5.5.2.3 Heritage buildings
Heritage buildings, particularly those within Conservation Areas or with Listed
Status, often present unique challenges in terms of energy efficiency and
decarbonisation efforts. While these structures hold significant historical and
cultural value, their distinctive architectural features and materials can hinder
the implementation of standard retrofitting measures commonly applied to
other buildings. 
The preservation of heritage buildings demands a balance between enhancing
energy efficiency and maintaining their architectural character. Altering original
features or introducing modern elements that are aesthetically incompatible
with the building's heritage can diminish its historical significance. 
The Council has issued guidance for repair or replacement works to historic
buildings within Moray, and this includes energy efficiency measures32. A grant
scheme is already run by the Council for the replacement of windows in eligible
properties33. The Council will continue to publicise these measures and identify
and promote opportunities where further support can be provided. 
27LHEES Strategy 2023 - 2028
32 Replacement Windows & Doors Guidance (moray.gov.uk)
33 Moray Council Window Grant Scheme Fund (moray.gov.uk)
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28 LHEES Strategy 2023 - 2028
5.5.2.4 Challenges
There are building-specific challenges that will need to be addressed at a project
level, such as: 
Minimising disruption to building/services whilst works are carried out;
The need to carry out repair work before retrofitting;
Restrictions such as Conservation Areas and Listed Status; and
Difficulties in financing energy efficiency measures. 
5.5.2.5 Existing funding mechanisms for Local Authorities
A variety of funding is available to support Moray Council in undertaking and/or
financing retrofits. In the short term, existing energy efficiency programmes
supported by Moray Council will continue to deliver energy efficiency and fuel
poverty reduction work. This strategy will prioritise existing projects and seek to
provide justification for future potential projects where this funding can be most
effectively used.
Awarded for energy efficiency programmes in high fuel
poverty areas. This funding is blended with owners’
contributions and funding from Registered Social
Landlords who may choose to insulate their homes at
the same time. 
Used by energy suppliers to meet up to 25% of their
ECO Affordable Warmth obligation by installing energy
saving measures in properties declared eligible by local
authorities. Local authorities are responsible for
ensuring households are in private tenure and either
living in fuel poverty or have a low income and
vulnerable to living in the cold. 
A carbon credits scheme that unlocks additional
funding into retrofit projects by verifying the emission
reductions and social value of retrofit projects. 
Capital grant funding support to enable the delivery of
heat decarbonisation and energy efficiency projects
across public buildings.
Scottish Government
Area Based Schemes
(ABS)34 
Energy Company
Obligation (ECO) Help to
Heat Scheme - Local
Authority Flexibility35 
HACT Retrofit Credits36 
Scottish Central
Government Energy
Efficiency Grant Scheme37
34 Scottish Government Area Based Schemes (gov.scot)
35 Energy Company Obligation (ECO) Help to Heat Scheme (gov.uk)
36 HACT – Retrofit Credits (hact.org.uk)
37 Scottish Central Government Energy Efficiency Grant scheme (gov.scot)
Table 10. Retrofit funding examples available for Moray Council.
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In addition, other funds and support are available directly for domestic and non-
domestic properties including Warmer Homes Scotland38; Home Energy
Scotland Grant and Loan39 and Private Rented Sector Landlord Loan40; and
Business Energy Scotland SME Loan Scheme41. All of these schemes are
promoted across Moray and this will continue as a cornerstone of this strategy. 
5.5.3 Summary
This priority focuses on improving energy efficiency of Moray's buildings to
meet national targets, support decarbonisation, and help building owners to
lower energy costs. To achieve this, short, medium and long term building level
actions will be identified and prioritised. To ensure quality, building level actions
have only been included where there is a high certainty of success and positive
impacts or are already planned for implementation: 
Building level studies to understand specific energy efficiency measures
required; 
Planned projects improving energy efficiency such as installation of wall
insulation, floor and loft insulation, double/triple glazing, insulating pipes,
and draught proofing; 
Ongoing analysis and modelling to identify further high certainty building
level actions; 
Promotion of funding and support for energy efficiency measures; and 
Raising awareness and knowledge of energy efficiency. 
29LHEES Strategy 2023 - 2028
38 Warmer Homes Scotland funding (homeenergyscotland.org)
39 Home Energy Scotland Grant and Loan funding (homeenergyscotland.org)
40 Private Rented Sector Landlord Loan funding (homenergyscotland.org)
41 Business Energy Scotland SME Loan funding (businessenergyscotland.org)
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30 LHEES Strategy 2023 - 2028
5.6 Priority 6: Tackling fuel poverty and improving health 
5.6.1 Outcomes 
6.1 Reducing energy costs
Energy costs are reduced in fuel poor homes by improving energy efficiency. 
6.2 Improved health outcomes
Physical and mental health outcomes are improved due to adequate heat and
ventilation in homes and a reduction in energy bills. 
5.6.2 Context
Fuel poverty is when total household fuel costs are more than 10% of adjusted
net income; and if after deducting fuel and care costs, the remaining net income
does not allow for an acceptable standard of living. For extreme fuel poverty,
more than 20% of net income is needed. This priority focuses on reducing and
preventing fuel poverty in Moray via energy efficiency and heat decarbonisation
measures. Poverty increased in Moray pre-pandemic and  it is expected to have
increased further due to  rising fuel costs and the cost-of-living crisis. 
Fuel poverty is a significant issue in Moray, with over 31% of households
experiencing it, exceeding the national average. This situation is even more
concerning for 18% of Moray households, who face extreme fuel poverty, also
surpassing the national average42. Off-gas homes are particularly vulnerable to
both fuel poverty and extreme fuel poverty as electricity and oil heating can be
more expensive than gas. Research has identified specific groups that are at an
increased risk of fuel poverty, as outlined in Table 11. 
Homes across Moray become more energy
efficient and work towards national targets,
while recognising the challenges this presents. 
Non-domestic buildings across Moray become
more energy efficient, while recognising the
challenges this presents.
Young &
middle-age
groups 
Ethnic minority
communities
Females 
People with the
lowest net
income
Single marital
status 
Social housing
and private
rented sector
Couples with
2+ children/
lone parents 
Rural areas
People with
disabilities 
People relying
on electric
heating
6.1 Reducing energy
costs 
6.2 Improved health
outcomes
6. Tackling fuel poverty and improving health
42 Scottish House Condition Survey 2017-19 (gov.scot)
Table 11. Groups most likely to experience fuel poverty.
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The energy efficiency of buildings plays a critical role in fuel poverty. National
guidelines emphasise the need to identify areas where poor building energy
efficiency contributes to fuel poverty within the strategy and delivery plan.
However, the representation of this factor in the key domestic dataset is
inconsistent, with energy efficiency measures not adequately weighted against
fuel poverty. This, coupled with uncertainties regarding the combination of
measures and potential heat pump inefficiencies caused by poor insulation,
makes it challenging to identify building-level actions that will not exacerbate
fuel poverty. This strategy therefore aligns with the Tackling Child Poverty
Delivery Plan commitment to only take forward actions where they will not
worsen fuel poverty rates43. Therefore, the immediate priority will be to
continue area-based schemes as set out in Section 4.5 whilst collecting more
accurate data to decide if schemes focussed on building types would be feasible
and if so, what would be more efficient. 
For health, a significant concern for this strategy is indoor air quality. This is
influenced by several factors which make estimates of health impacts
challenging. The Cleaner Air for Scotland 2 Strategy states a “need for policy
integration and coherence to avoid the risks of unintended consequences.” It
notes non-health-related developments (e.g. energy efficiency measures) could
have unexpected adverse health impacts if a wider perspective is not taken.
Poor insulation installation may cause damp and mould, worsening indoor air
quality, leading to negative health and wellbeing impacts. The Council will
continue to engage with Scottish Government and other partners to ensure
indoor air quality is researched further and considered in the context of Local
Heat and Energy Efficiency Strategies. 
5.6.3 Summary
Fuel poverty is a pressing issue in Moray, and improving energy efficiency is a
key mechanism to tackle it. By enhancing energy efficiency, energy costs can be
reduced, alleviating the financial burden on households. Proper implementation
of energy efficiency measures can lead to positive physical and mental health
outcomes. However, it is crucial that any measures implemented do not
inadvertently worsen fuel poverty. At present, area-based interventions are
deemed to be the most appropriate for an area like Moray due to our range and
distribution of different building types. Further monitoring and research into
indoor air quality will better inform future iterations of the strategy. Adopting a
considered building-level approach will ensure that no one is left behind. 
31LHEES Strategy 2023 - 2028
43 Best Start, Bright Futures: Tackling Child Poverty Delivery Plan 2022-26 (gov.scot)
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32 LHEES Strategy 2023 - 2028
5.7 Priority 7: Decarbonising building heat sources 
5.7.1 Outcomes 
5.7.2 Context
Decarbonised heat sources are low and zero emissions heating. They include
heat pumps, heat networks, infra-red heating or electric heaters combined with
solar PV; solar water heating; and thermal storage. Implementation of new
heating systems will help reduce emissions and help Moray to achieve net zero
and tackle the climate emergency. 
Identification of ‘strategic zones’ for moving forward these measures, as
suggested by the LHEES methodology, does not work for Moray. In Moray,
building architypes are numerous and scattered, requiring a case-by-case
approach to decarbonisation. Dividing work by on/off gas grid status, prioritising
off gas properties first, is a better approach to suit local circumstances. 
5.7.2.1 Domestic building stock
The Heat in Buildings Strategy outlines that there are low and zero-emission
heating options available for all homes. It sets ambitious targets to achieve zero-
emission heating by 2030. This includes 170,000 off-gas homes that currently
rely on high-emission fuels, with approximately 12,720 of these homes located
in Moray. Additionally, the strategy aims to transition 1 million on-gas homes to
zero-emission heating, including approximately 30,850 homes in Moray. 
To achieve the targets set out by the Heat in Buildings Strategy, it is crucial to
accelerate the decarbonisation of heating systems. This strategy prioritises the
implementation of proven and cost-effective measures that minimise potential
regrets. In Moray, where 71% of properties are connected to the gas grid
compared to the national average of 80%, a no/low regrets approach is adopted.
This entails implementing heat decarbonisation measures for domestic
properties only where there is a high likelihood of success (Chapter 4.2). 
Homes across Moray have decarbonised heat
sources and work towards national targets,
while recognising the challenges this presents. 
Non-domestic buildings across Moray have
decarbonised heat and work towards national
targets, while recognising the challenges this
presents. 
Potential heat network zones are identified as a
mechanism to decarbonise heat.
7.1 On and off gas
grid 
7.2 Non-domestic 
7.3 Heat networks
7. Decarbonising building heat sources
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The national methodology classifies properties into four categories based on
their suitability for heat pump adoption. Most on-gas homes in Moray fall into
the moderately suitable category, indicating that they can be effectively
decarbonised using heat pumps. Homes that are less suitable for heat pumps
may require additional upgrades or alternative low-carbon heating solutions.
Amongst off-gas properties, just over half are immediately suitable for heat
pumps or require minor improvements44. 
5.7.2.2 Non-domestic building stock
Although decarbonised heating systems could be suitable for a considerable
portion of the non-domestic building stock, enabling works, including
distribution system upgrades and increased site electricity capacity, may often
be required. 
The Heat in Buildings Strategy sets a target for zero emissions heating in 50,000
non-domestic building by 2030: This would equal approximately 2,125 in Moray
of which around 1,190 are on mains gas. Unlike domestic, most non-domestic
properties in Moray have electric heating; with only 21% on mains gas and 14%
on oil heating. This is similar to the national trend whereby over half of all non-
domestic properties are already heated using low or zero emissions sources. 
While there are ambitious Scottish targets for decarbonisation of heating for
local authority owned non-domestic buildings by 2038, there are serious
concerns about the levels of funding required to meet this target. Clarity over
the amount and timing of any support is essential to create meaningful long-
term decarbonisation plans for public sector non-domestic buildings. 
As stated in section 4.5.2.2, it is important to note that non-domestic data is less
accurate than domestic data. Therefore, while the ultimate goal is to ensure that
all non-domestic buildings across Moray are fitted with decarbonised heating
systems, the immediate focus will be on buildings where more reliable data is
available, including Moray Council buildings and properties owned by key
partners such as the NHS. 
5.7.2.3 Existing district heat networks
Moray is home to five45 existing heat networks, which provide a sustainable and
affordable source of heat to a variety of buildings, including residential
properties and businesses (Table 1). The potential to expand these, including
options of switching to decarbonised heat sources, will be explored during the
delivery stage of this strategy. 
33LHEES Strategy 2023 - 2028
44 Changeworks LHEES data analysis for Moray.
45 Heat network analysis conducted by Changeworks only considered semi-public & public buildings.
Therefore, there may be more than five heat networks in Moray which are presently unrecorded.
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34 LHEES Strategy 2023 - 2028
5.7.2.4 Potential district heat network zones
There is significant potential to develop further heat networks in Moray. A
number of locations in Moray have been identified as being potentially suitable
for new heat networks, including Buckie, Burghead, Elgin, Forres, Keith and
Lossiemouth. 
To assist in the prioritisation of the heat network zones they have been divided
into three categories: 
Category 1: Identifies areas with the highest potential for economically viable
heat networks at present. This is determined using the national methodology
that considers factors such as linear heat density, buffer radii, and the
number of anchor loads. This represents the highest priority of zone for
future progression. 
Category 2: Taking a broader approach by considering a wider range of
factors such as heat sources, social housing, and strategic sites, to prioritise
areas for heat networks that are not solely based on economic viability. This
represents zones which will be more difficult to develop at present but may
be suitable for development in the future. 
Category 3: Settlement-level zones which can be used for longer-term
planning. It considers all the factors in Categories 1 and 2, as well as other
factors that may be relevant to the specific settlement. This represents zones
which will be difficult to develop but may be suitable for further
consideration in the future. 
Heat network 
Roseisle Maltings 
Findhorn Foundation Biomass District
Heating System 
West Whins Affordable Housing 
Edgehill Forres 
Dairy Cottage, Keith
Description 
Bioplant maltings and distillery, heat
piped to maltings at Burghead. 
Operational biomass district heating
system with 13 connections. Extension
under development. 
Air Source Heat Pump district heating
system with 6 connections. 
Operational biomass district heating
system with 7 connections. 
Operational biomass district heating
system with 4 connections.
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5.7.2.5 Category 1: Areas with the highest potential 
A summary of the potential heat networks zones in Moray identified through
the heat network mapping process is shown in Table 12. This identifies three
areas in Elgin which contain suitable anchor loads and public buildings with
sufficient heat demand near each other. 
Elgin 1 includes the Moray Leisure Centre (MLC) and Elgin Academy. Being a
substantial consumer of heat, the MLC is currently pursuing potential
retrofitting and enlargement. This opportune timing could prove beneficial for
incorporating the MLC into a heat network. While Elgin Academy is situated near
the MLC, the River Lossie might pose challenges or raise the expense of
connecting the two buildings. 
35LHEES Strategy 2023 - 2028
Zone ID 
Elgin 1 
Elgin 2 
Elgin 3
Category 
1
1
1
Annual heat
demand (MWh/yr) 
7,503 
18,836 
7,442
Number of
anchor loads 
2
2
2
Table 12. Potential heat networks identified in Moray.
Figure 2. Locations of Category 1 potential heat networks in Elgin.
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36 LHEES Strategy 2023 - 2028
Elgin 2 includes buildings such as Elgin Town Hall, Elgin Library, Moray Council HQ
and Moray Growth Deal projects in South Street. There are also other public
buildings nearby such as Elgin Sheriff Court, UHI Moray campus and Dr Gray’s
Hospital. Therefore, a larger heat network in the centre of Elgin may be
economically feasible with the opportunity to link to the MLC rather than having
two distinct networks. There is also the opportunity to engage industrial facilities
around the centre of Elgin which may have surplus heat to supply to the network. 
Elgin 3 includes Elgin High School. This would involve linking the school and
neighbouring buildings in a heat network. This network would be more difficult
to develop than Elgin 2 as there are fewer public buildings to act as anchor loads. 
Although missing from the data, the Linkwood area to the southeast of Elgin
may also be suitable for a heat network. This area includes Linkwood Primary
School, Moray Sports Centre and Linkwood Distillery in relatively close proximity.
There might be opportunities to use waste heat from the distillery as part of a
heat network in this area or connect it to Elgin 2, the heat network identified in
the town centre. 
In terms of advancing these three potential projects, the immediate focus will be
on investigating the viability of an expanded Elgin 2 option. The timing of the
Moray Growth Deal interventions at Elgin Town Hall, Elgin Library, and South
Street presents an opportune moment to include these within the heat network.
The Council has been successful in receiving support from the Scottish
Government’s Heat Network Support Unit for a feasibility study looking at this
and potentially including more buildings into the network. This will be
progressed in financial year 2024/25 when the funding is released. 
5.7.2.6 Category 2: Areas with a wider range of factors
The towns of Buckie, Forres, and Keith lack the scale of public sector anchor
loads that would suggest the
financial viability of a heat
network. Additionally, these
locations present other limiting
factors that require careful
consideration. 
Buckie has a potential heat
network zone around the
primary and secondary schools.
However, as there is a
possibility for retrofitting or
improvements to these
buildings that have not been
finalised, it is practical to wait
until these plans are in a more
advanced stage and then
investigate the feasibility of a
heat network in the area. 
Figure 3. Location of Category 2 potential heat networks in Buckie.
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Forres' situation regarding possible heat network provision resembles that of
Buckie. While there are various public buildings in the area, those with the
highest heat demand are the schools. There are developing plans for a new
Forres Academy, yet the location remains undecided at present. There could be
potential for heat networks surrounding a new Forres Academy, which should
be explored as part of the design of the new school. Due to the relatively
substantial heat demand from businesses and public buildings in the Forres
town centre, there is interest from the community in a heat network there. The
feasibility of this is currently being investigated by the community. 
While Keith does not have a significant concentration of public buildings with
high heat demand, it has the potential to connect excess heat generated by
distilleries to a heat network. While this approach may not be as commercially
viable as other options, it warrants further exploration. The Keith Grammar
School and the nearby swimming pool could contribute substantially to the heat
demand of the network. Consideration should also be given to the potential
relocation of industries like data storage centres to Keith, assuming the region's
electricity infrastructure is upgraded due to the reinforcement of the grid and its
connection to offshore wind energy projects. 
37LHEES Strategy 2023 - 2028
Figure 4. Heat demand map of Forres.
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38 LHEES Strategy 2023 - 2028
For the purposes of strategic planning and development, these Category 2 sites
will remain under review with their potential heat network status reassessed on
a regular basis. If these areas are designated as potential Heat Network Zones,
developers with planning applications in these areas will be required to outline
anchor load status and/or capability to connect with a heat network. This will
help to ensure that new developments are designed in a way that is compatible
with future heat networks. 
5.7.2.7 Category 3: Areas for further investigation as heat networks
Some sites were identified as having relatively high heat demand, though there
were insufficient anchor loads to include them within the potential heat network
zones at present. These areas include Burghead and Lossiemouth. 
It is important to note that these sites may become potential heat network
zones in the future. Further feasibility work could be undertaken to assess the
potential for heat networks in these areas, considering factors such as the
density of heat demand, the availability of renewable heat sources, and the
potential for new anchor loads to be developed. 
The establishment of an anchor load in one of these areas could make it
feasible to create a heat network in these areas. For example, if a new public
building is built in an area with high heat demand, this could make it possible to
build a heat network that would also serve the surrounding homes and
businesses. Similarly, if a waste heat recovery scheme is developed in an
industrial area, this could be used to provide heat for a nearby heat network.
Figure 5. Heat demand map of Keith.
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5.7.3 Summary
This priority aims to decarbonise heating systems across Moray and achieve net
zero emissions from heating by 2045. Most Moray properties are connected to
the gas grid, but to achieve the level of decarbonisation required, this strategy
takes a no/low regrets approach to prioritising actions. This involves having heat
decarbonisation actions for domestic properties only where there is a high
certainty of success. There is potential to develop further heat networks in
Moray. Several areas in the region have been identified as being potentially
suitable for new heat networks, including Buckie, Elgin, Forres, and Keith.
However, most domestic properties in Moray will not be in areas suitable for
heat networks so individual heating solutions such as heat pumps will be the
most suitable solution for these.
39LHEES Strategy 2023 - 2028
Figure 6. Heat demand map of Burghead.
Figure 7. Heat demand map of Lossiemouth.
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40 LHEES Strategy 2023 - 2028
6.1 Technology opportunities
Several technologies and measures exist which can help to reduce energy
consumption and decarbonise heat in buildings (Table 13). 
6. Opportunities and challenges
Insulation 
All types of insulation
reduce heat and energy
loss: 
Cavity wall and solid
wall;
Floor, roof and loft;
Draught proofing;
Double and triple
glazing;
Energy efficient doors;
and
Tanks, pipes, and
radiators.
Heat networks 
Bioplant maltings and 
Supplies heat (or cooling)
to buildings by taking
excess heat from a
central source. Supplying
multiple buildings
removes the need for
individual boilers or
heaters. 
Sources of excess heat
include combined heat &
power plants, industrial
operations, wastewater
treatment works, mine
water, landfill sites.
Air and ground source
heat pumps 
Transfers heat from air,
ground or water outside
of a building to radiators,
underfloor heating and
hot water cylinders. 
Heat is absorbed into a
thermal transfer fluid,
passed through a heat
exchanger into the
pump. This raises the
temperature of the fluid
and transfers heat to
water.
New energy sources 
Expanding existing
electricity supply to meet
demand. 
Exploring new energy
options such as
hydrogen..
Energy storage 
It is expected that due to
the energy transition, the
price of energy storage
will increase. 
Thermal storage for
buildings ensures
efficient operation of
zero emission heating
systems. It usually
consists of hot water
storage tanks or compact
heat batteries. Thermal
storage may also support
heat networks.
Other 
Other decarbonised heat
sources include infra-
red/electric heaters
combined with solar
photovoltaic panels; and
solar water heating..
Table 13. Technological opportunities applicable to Moray.
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6.2 Other opportunities 
6.2.1 Just Transition
Local Heat and Energy Efficiency Strategies focus on decarbonising heat in
buildings and improving energy efficiency. However, it is important to consider
the broader context of the energy transition when developing and
implementing the strategy. 
The transition to a new energy system presents an economic opportunity, as
energy prices are a major factor in the cost of doing business. A just energy
transition will create significant supply chain opportunities which will require
new jobs, skills, and knowledge transfer. This could have substantial benefits for
Moray, for example: 
If, on average, two measures are undertaken by all homes below EPC B, this
would equal approximately 5,300 interventions per year in Moray from now
to 2040. 
The opportunity for internalising even 10% of Moray’s energy spend could
equal an additional £9.5m per year46 circulating the Moray economy, building
community wealth. 
For every 1% reduction in energy demand through energy efficiency
measures, Moray’s energy cost would reduce by ~£1m per year. 
As part of this opportunity, by collaborating with neighbouring local authorities
on common areas of interest, the Council and relevant stakeholders can
optimise the use of limited resources and achieve mutually beneficial outcomes
for the entire north of Scotland. 
6.2.2 Wider energy planning
This strategy acknowledges that energy is not limited by council boundaries or
property ownership. There is a need to balance the use of energy for heating
with other priorities, such as wider regional plans, local industrial uses and
electric vehicle charging. 
It will therefore provide direction and help inform wider energy planning with
stakeholders and through the development of Moray's Local Development Plan
(LDP) 2027. This LHEES will provide material considerations for the LDP to
identify local policy priorities and heat network zones. 
To leverage commercial investment in the just transition, wider energy planning
is essential. Ensuring that this strategy and delivery plan feed into this wider
planning will help further this aim. 
41LHEES Strategy 2023 - 2028
46 Based on total final energy consumption for Moray (2019) and an average price per kWh of 27.4
pence (gov.uk) 
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42 LHEES Strategy 2023 - 2028
6.2.3 Stakeholder connections
This strategy and future iterations will cover all buildings in Moray. It is critical
that all building owners are brought along as part of a just transition. To ensure
ongoing success and development, as this LHEES evolves it will be necessary to
continually engage and understand stakeholder needs and wants and ensure
these are included in future iterations of the strategy. An engagement plan has
been created by Changeworks and is included in the delivery plan. 
New partnerships will be forged to move forward projects in line with the
strategy’s vision. Due to the variety of building stock and geographical
challenges across Moray, investment and innovative technologies will be
required to help meet deliver projects and associated targets. 
6.3 Challenges
Several challenges must be addressed to ensure the success of this strategy and
delivery plan. Short-term actions will focus on collaborative solutions to the
challenges: 
Uncertainty of measures: using proven technologies as the basis for heat
decarbonisation; 
Energy performance certificates: acknowledging data limitations and
ensuring certificates are up to date; 
Skills and knowledge: understanding concerns and providing information and
assistance, identifying skills shortages and taking action to address these;
and 
Ongoing funding and delivery: working with stakeholders, government and
the private sector to identify appropriate funding and delivery mechanisms. 
Some of these challenges make it difficult to achieve robust delivery or have
undesired short- and long-term impacts, potentially damaging confidence in the
strategy and early actions. Potential impacts, if not addressed, include: 
Higher energy costs; 
Increasing or not reducing fuel poverty; 
Damp/mould; and 
Interstitial (inter-wall) condensation leading to internal degradation. 
To address the uncertainty of measures, only those measures with a high
likelihood of success and positive impacts will be pursued. A focus will be placed
on research and analysis to identify high-certainty building-level measures.
Additionally, the Council will raise nationally significant challenges to the
Scottish Government to facilitate a coordinated response and action. 
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7.1 Governance
This strategy provides a framework for future capital and revenue work to guide
Moray's buildings towards achieving net zero targets. LHEES focusses on
enhancing energy efficiency and decarbonising heat sources, detailing specific
projects to be implemented, monitoring progress, identifying gaps and
challenges, and outlining potential solutions. 
It has been developed to align with existing governance structures; understand
cross-cutting opportunities, such as the Local Development Plan, and work with
partners to take the strategy forward. 
Moray’s LHEES will be managed as a project within the Council’s Strategic
Planning and Development section, working in partnership with stakeholders
across the region. A draft strategy and delivery plan will be presented for the
approval by the Council in April 2024. A public consultation was held on the
documents before final versions were presented for approval by the Council in
August 2024. Thereafter, progress on the strategy will be reported to the
Council’s Climate Change Board and annually to the Economic Development and
Infrastructure Services Committee. 
7.2 Reporting and monitoring
To ensure the Council meets the requirements of the Local Heat and Energy
Efficiency Strategies (Scotland) Order 2022, the following steps will be taken to
report on and monitor Moray’s LHEES and delivery plan. 
Ongoing monitoring will be crucial to the success of the strategy and delivery
plan. This will ensure that key outcomes are met, allowing for continuous
improvements to adapt to changing requirements and incorporate new
information and data. It will also help to ensure that Moray's LHEES and delivery
plan remain dynamic and responsive documents. Significant delivery risks,
changes, and achievements will be reported and incorporated into the Council’s
annual statutory Public Bodies Climate Change Reporting. 
Regular progress updates will be reported to the LHEES Steering Group on a
quarterly basis. A more formal review will occur every two years. This will
include consideration on any new national or local policy and how these might
influence this strategy and delivery plan. Furthermore, any new information and
data will also be considered. Every 5 years the delivery plan will be reviewed and
updated (if appropriate). 
Significant achievements will be included in the Council’s wider public-facing
climate communications and communicated via established partnerships
including Moray CAN and Moray Climate Assembly. 
A series of targets/outcomes to measure success against each LHEES priority
are included within the delivery plan. 
43LHEES Strategy 2023 - 2028
7. Governance, reporting and
monitoring  
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44 LHEES Strategy 2023 - 2028
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Local Heat and
Energy Efficiency
Strategy (LHEES)
Delivery Plan 
2023 - 2028
Appendix 2
Item 9.
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Acknowledgements 
This delivery plan was produced by Strategic
Planning and Development, Moray Council. 
Data analysis used to inform its development
was conducted by Changeworks and funded by
the Scottish Government. 
Publication date: 13 August 2024
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Contents   
1.      Introduction 
2.      Delivery Plan 
3.      Actions 
4.      Requirements of the Scottish Government 
5.      List of Actions 
6.      Stakeholder Engagement
1LHEES Delivery Plan 2023 - 2028
2
3
4
6
9
28
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2 LHEES Delivery Plan 2023 - 2028
The unique mix of rural communities and historic towns in Moray presents several
challenges in achieving a just transition to a sustainable and climate resilient
community. Moray’s Local Heat and Energy Efficiency Strategy (LHEES) sets out to
assist this by providing a framework for improving building energy efficiency and
decarbonising heat sources. 
This LHEES Delivery Plan details how Moray Council, in collaboration with key
stakeholders, will translate the LHEES priorities into actions. By implementing these
actions, we can create a cleaner, healthier, and more economically vibrant Moray for
all. 
The delivery plan is framed around what can be delivered now, given the existing
policy and funding landscape, and is likely to be updated over time as the Scottish
Government introduces new standards, regulation and delivery programmes, as well
as potentially updated requirements, approaches and tools associated with the LHEES
process. 
The actions captured in this delivery plan are in draft, with the requirement for
further stages of consultation and agreement over governance, timescales and
specific details around completion. This will be carried out in the months following
approval by the Council. 
The finalised delivery plan will then be reviewed and updated by the Council’s Climate
Change officers on an annual basis as the policy and funding landscape changes. This
first LHEES Delivery Plan incorporates actions with a near-term (5-year) focus, to put
crucial steps in place to build to the longer-term goal of net zero, with clearer and
more granular long-term steps to be set out in later LHEES iterations once
government has a better understanding of local needs. 
1. Introduction
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3LHEES Delivery Plan 2023 - 2028
This delivery plan was developed to provide a platform for delivery of priorities
identified within the Moray LHEES Strategy as detailed in Table 1. 
2. Delivery Plan
1. Building sustainable and climate resilient communities
Table 1. LHEES priorities for Moray.
7. Decarbonising building heat sources
6. Improving the energy efficiency of buildings
5. Tackling fuel poverty and improving health
4. Supporting a wellbeing economy, jobs and skills
3. A just transition for the energy system
2. Maximising knowledge and awareness and ensuring
certainty of success
It has been developed in collaboration with key stakeholders to ensure a cohesive
and considered approach to action across Moray. Actions have been defined across
three timescales: immediate (within 6 months), short term (6 months to 2 years) and
long term (2-5 years). 
Funding and capacity to deliver upon actions is an issue for all stakeholders of this
delivery plan. Actions which are necessary, but which are presently undeliverable
within existing resources, have been highlighted throughout the document.
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4 LHEES Delivery Plan 2023 - 2028
3. Actions
Actions were identified through engagement internally within Moray Council and
externally with key stakeholders. These represent the actions which key stakeholders
believed were most integral to Moray’s net zero journey. They provide enabling
actions for other key programmes of work, such as by providing key resource or
funding. They also intend to solve current challenges which have been identified
through this LHEES process, such as joining up the many parallel streams of work
across the Council, better understanding attitudes towards low carbon or beginning
to structure an approach to treat harder to access properties with private owners. 
Actions within the delivery plan will be updated and amended as projects are
identified and feasibility studies are concluded. 
Many of these actions do not have confirmed funding however it is suggested that
this is not a reason to avoid stating actions, but the lack of funding and further
support needed from the UK and Scottish governments for their delivery needs must
be emphasised and raised if proving a risk to wider decarbonisation. 
These actions alone will not solve all of the issues we face. Local communities across
Moray will need to engage in action, technological advances and adopt positive
behavioural change. Public engagement, targeting increased awareness and policy
support, will create a more informed and supportive community. It will also drive the
changes in individual and collective behaviours needed to reduce carbon emissions
and reach net zero. 
Following this initial publication of a proposed list of actions, a more comprehensive
and robust process should be carried out with each of the proposed action owners to: 
1. Agree and confirm the action owner:  This needs to be with respect to
available resource to deliver the action but importantly will need to reflect the
owner’s expertise or power to enable delivery. 
2. Refine and add further detail to each action: Action owners will need to add
specifics to each action such as interim steps required, scope of the action and
timeframes or resource needed. 
3. Determine risk factor: Introduce a risk factor associated with each action. 
4. Confirm timescales and deadlines: Suggested timeframes have been given in
this Delivery Plan however it will be essential for the action owner to review this
and ensure it is realistic. It may be desirable to make the timeframe more
detailed than the three delivery categories given in this plan. 
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5LHEES Delivery Plan 2023 - 2028
In addition to the long list of proposed actions, several major actions have been
highlighted below as essential to the viability of Moray’s LHEES: 
1. Establish governance arrangements through alignment of actions within
upcoming Moray Council Climate Change Strategy and the upcoming
Moray-wide Climate Strategy
Align relevant internal actions within the Council’s upcoming Climate Change
Strategy for quarterly progress reporting to the Climate Change Board, and
annual reporting to the Economic Development and Infrastructure Services
Committee. External actions should be aligned within the upcoming Moray-wide
Climate Strategy, with development led by Moray CAN.
In line with other local authorities, a more detailed delivery plan will be produced in
2025 once the action setting process has been undertaken fully and in recognition of
any government announcements following publication of the initial LHEES Strategy
and Delivery Plan documents.
Proposed action owner: Strategic Planning and Development / Moray CAN 
Timescale: Immediate
2. Highlight funding gap, cost and data limitations
Engage with the Scottish Government to report the funding gap of £955m for
domestic properties, as identified within the Moray LHEES. This will be based on
the anticipated action required which is reported in the Moray LHEES plus taking
a wider view of actions which are not captured in relation to buildings with non-
traditional construction, non-domestic support needed and cost of renewables
e.g. solar PV and battery systems. 
The Scottish Government and the Energy Saving Trust will also need to support
the Council to account for the limitations in the estimated costs output by the
Energy Saving Trust’s modelling tool, particularly owing to the rural nature of
Moray. 
The funding gap for the wider electricity and gas network constraints will require
support from network operators. The Council is willing to work with network
operators to progress electrification of heat projects where the grid is less
constrained in the short term, and plan in the other areas as part of a longer-
term strategy.
Proposed action owner: Strategic Planning and Development
Other stakeholders to
be included: Scottish Government, Ofgem, utility network operators
Timescale: Immediate
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6 LHEES Delivery Plan 2023 - 2028
Ongoing collaborative efforts, including funding, communications, and strategic
support from the Scottish Government, are essential for the successful operation of
Moray’s LHEES. These requirements are detailed in Tables 1 to 4. 
As discussed in Section 1, this delivery plan will be reviewed annually to take account
of changes in the policy and funding landscape resulting from consideration of LHEES
across Scotland. Early engagement by the Scottish Government with local authorities
is encouraged with respect to changes in standards, regulation, delivery programmes
and funding. The use of ring-fencing in this area should be considered to ensure that
strategic priorities are delivered upon. 
4. Requirements of the Scottish
Government
Table 1. Funding requirements.
Requirement 
Provide a significant increase in funding to support
energy efficiency and heat decarbonisation projects
and supporting activities (fuel poverty; engagement;
data collection, modelling and analysis; funding for
community organisations). Moray has over 49,000
buildings, the majority of which will need to be
retrofitted. Domestic measures equate to an estimated
£22k per dwelling. 
Provide significant funding for research institutions,
local authorities, social landlords, and others to
develop studies and Building Information Modelling
(BIM) for archetypes.
Outcome 
Greater funding availability
and ability to deliver projects. 
Guidance for each building
archetype.
Table 2. Knowledge and awareness requirements.
Requirement 
Produce a national communications toolkit to raise
awareness of Local Heat and Energy Efficiency
Strategies; energy efficiency and heat decarbonisation
measures; support and advisory services. 
Deliver a public communications programme to raise
awareness of the support and advisory services
available and to encourage home upgrades, to
maximise uptake of these schemes.
Outcome 
Improved awareness and
behavioural change.
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7LHEES Delivery Plan 2023 - 2028
Table 3. Research and data requirements.
Requirement 
Encourage use of Building Energy
Management Systems and sub-metering
by building owners and sharing of data. 
Develop a sustainable data sharing model
and platform. 
Research the density of new
housing/building developments required
to support a new heat network. 
Research how indoor air quality is
impacted/improved by energy efficiency
and heat decarbonisation measures by: 
Ensuring indoor air quality and
retrofitting building are fully considered
in the Clean Air Strategy 2.
Agreeing standard methodology for
monitoring indoor air quality pre- and
post-retrofit, including pilot projects.
Developing a framework model to
identify how factors impact indoor air
quality (e.g. insulation type, air
tightness).
Convening a task group to identify
actions to be undertaken to address
issues associated with indoor air
pollution. 
Model heat efficiency in the context of
changing workstyles now and in the
future.
Outcome 
Greater awareness of building
performance. 
Improved data accessibility and
transparency. 
Improved modelling. 
An understanding of how risks related
to poor indoor air quality can be
mitigated to make improved decisions
on which building level actions to
implement. 
Greater insight of heat demand.
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8 LHEES Delivery Plan 2023 - 2028
Table 4. Policy/incentive gap requirements.
Requirement 
Map policies/targets to evidence and tools
to provide a timeline of anticipated
improvements. 
Clarify the phrase “as far as reasonably
possible” within the context of the Heat in
Buildings Strategy. 
Incentivise and/or further regulate
developers to ensure new builds are
suitable for decarbonised heating. 
Work with the Building Research
Establishment on energy performance
certificate reform to develop an improved
metric. 
Agree a new Energy Efficiency Standard for
Social Housing 2 target, aligned to net zero
and supporting fuel poverty eradication.
Develop policy levers to support short-
term mitigation to alleviate current grid
capacity pressures. For example, revise the
battery storage definition; private wire for
heat networks; surplus from private
grids/renewables to power local buildings. 
Continue to support National Planning
Framework 4 Policy 19: Development
proposals within or adjacent to a Heat
Network Zone identified in a Local
Development Plan will only be supported
where they are designed and constructed to
connect to the existing heat network. 
Provide further clarification on
requirements around operation,
maintenance, KPIs, obligation to connect,
consumer protection and community
wealth building aspects (e.g. mandating
community shares).
Outcome 
Improved awareness and accessibility
to key policies. 
Improved understanding of targets. 
New builds which are suitable for net
zero. 
An improved energy performance
metric. 
A revised target. 
Alleviation of grid pressures and
improvement in capacity. 
Heat networks become standard
consideration for developments and
existing implementation considerations
are addressed.
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9LHEES Delivery Plan 2023 - 2028
Action    
Support
com
m
unity-
led energy
effi
ciency and
adaptation
projects
Action
owner    
M
oray CAN   
Description    
Continue to connect to grant
providers, technical assistance,
and training opportunities for
com
m
unity groups looking to
lead on energy effi
ciency and
adaptation projects in their local
areas.
Tim
escale    
Im
m
ediate 
Targets/
Outcom
es   
Increased num
ber of
com
m
unity-led projects
supported, and carbon
em
issions saved through
these projects. 
Increased com
m
unity
skills and capacity for
clim
ate action, m
easured
by workshops
attendance or volunteer
hours.
Deliverable
within
existing
resources? 
Yes
Achieving
net zero 
4 
Adaptation  
4
5. List of Actions
Ongoing collaborative efforts, including funding, com
m
unication, and strategic support from
the Scottish Governm
ent, are essential for
the successful operation of M
oray’s LHEES. These requirem
ents are detailed in Tables 1 to 4.
Priority 1: Building sustainable and clim
ate resilient com
m
unities.
Priorities
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10 LHEES Delivery Plan 2023 - 2028
Action    
Encourage
form
ation of
com
m
unity
energy
cooperatives       
Enhance
com
m
unity
resilience
within local
strategic
planning 
Action
owner    
M
oray CAN           
Strategic
Planning &
Developm
ent  
Description    
Encourage the form
ation of
com
m
unity energy cooperatives,
where residents collectively
invest in renewable energy
projects. Doing so will enhance
com
m
unity resilience, generate
clean energy and em
power
com
m
unities econom
ically and
socially.   
Integrate clim
ate resilience
considerations into M
oray’s new
Local Developm
ent Plan.
Incorporate green infrastructure,
flood resilience m
easures, and
passive cooling strategies to
future-proof buildings and
com
m
unities against the im
pacts
of clim
ate change. 
Tim
escale    
Short term
Short term
Targets/
Outcom
es   
Num
ber of new
com
m
unity energy
cooperatives
established, and M
W
h of
renewable energy
generated. 
Investm
ent attracted by
cooperatives from
local
residents and
organisations. 
Integration of clim
ate
resilience m
easures in
new
developm
ents. 
Increased awareness
and understanding of
clim
ate risks and
adaptation m
easures
am
ongst local planners
and developers. 
Deliverable
within
existing
resources? 
No            Yes. 
Achieving
net zero 
4 4
Adaptation  
4 4
Priorities
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11LHEES Delivery Plan 2023 - 2028
Priority 2.
M
axim
ising knowledge and awareness and ensuring certainty of success
Action    
Im
prove
knowledge
am
ongst staff
and
stakeholders
Action
owner    
M
oray Council
Heads of
Service
Description    
Continue to participate in and
facilitate access to relevant
training sessions, conferences,
workshops and other knowledge
sharing events between industry,
experts, and council offi
cers to
im
prove knowledge on energy
effi
ciency and heat
decarbonisation.
Tim
escale    
Im
m
ediate
Targets/
Outcom
es   
Increased participation
of staff
in training
sessions and other
knowledge sharing
events. 
Im
proved knowledge
and understanding of
energy effi
ciency and
heat decarbonisation
m
easures am
ongst all
staff
which is kept up to
date. 
Developm
ent of internal
capacity to support
LHEES im
plem
entation
effectively. 
Deliverable
within
existing
resources? 
Yes
M
axim
ise
knowledge
and
awareness 
4
Ensure
certainty of
success   4
Priorities
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12 LHEES Delivery Plan 2023 - 2028
Action    
Undertake
education and
awareness
cam
paigns
Action
owner    
M
oray CAN
Description    
Launch public education
cam
paigns to raise awareness
about the im
portance of energy
effi
ciency and sustainable
heating practices. Engage
schools, com
m
unity groups, and
local m
edia to prom
ote
behaviour change and em
power
individuals to take action in their
hom
es and workplaces. Raise
awareness of clim
ate change and
build capacity for adaptation and
m
itigation actions.
Tim
escale    
Im
m
ediate
Targets/
Outcom
es   
Increased public
awareness of clim
ate
change, energy
effi
ciency, sustainable
heating practices and
the need for behavioral
change and action. 
Dem
onstrable changes
in attitudes and
behaviours towards
energy conservation and
sustainable heating
solutions, identified
through case studies and
surveys. 
Increased engagem
ent
in LHEES initiatives and
com
m
unity-led projects. 
M
em
bers of the public
indicate that they feel
em
powered to take
action in their hom
es
and workplaces.
Deliverable
within
existing
resources? 
Yes
M
axim
ise
knowledge
and
awareness 
4
Ensure
certainty of
success   4
Priorities
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13LHEES Delivery Plan 2023 - 2028
Action    
Ensure
retrofitting
plans are
aligned
between
Council and
Registered
Social
Landlords     
Support
research on
public
attitudes
towards
renewable
technologies
in M
oray
Action
owner    
Housing and
Property            
Strategic
Planning &
Developm
ent
Description    
Host and participate in joint
m
eeting with RSLs to align social
housing retrofit plans in the
future.          
Support ongoing research at UHI
on local public attitudes towards
renewable technologies through
facilitating interviews, data
sharing and provision of
expertise.
Tim
escale    
Im
m
ediate             
Short term
Targets/
Outcom
es   
Consistency and
coherence in retrofitting
approaches across
Council and RSL building
stock. 
Alignm
ent of
decarbonisation
engagem
ent approaches
to sim
ply com
m
unication
and encourage tenant
buy-in to sustainable
solutions. 
Publication of research
findings on public
attitudes towards
renewable technologies. 
Developm
ent of
recom
m
endations based
on research findings to
inform
ongoing M
oray
LHEES strategy.
Deliverable
within
existing
resources? 
Yes             
Yes
M
axim
ise
knowledge
and
awareness   
4
Ensure
certainty of
success  4 4
Priorities
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14 LHEES Delivery Plan 2023 - 2028
Action           
Raise
awareness of
LHEES in
M
oray 
Action
owner           
Strategic
Planning &
Developm
ent  
M
oray CAN
Description           
Undertake engagem
ent sessions
with the public and businesses as
part of the Local Developm
ent
Plan developm
ent process. 
Conduct deeper engagem
ent
with com
m
unity representatives,
environm
ental groups, and
industry experts can provide
valuable insights and foster
ownership of the strategy am
ong
diverse stakeholders. Hosting
public forum
s and workshops to
facilitate m
eaningful dialogue
and increase com
m
unity buy-in. 
Tim
escale           
Short term
Targets/
Outcom
es   
Increased understanding
of public concerns and
preferences to guide
effective com
m
unication
and engagem
ent
strategies. 
Num
ber of engagem
ent
sessions conducted with
different groups. 
Increased understanding
of LHEES priorities and
actions, and enhanced
sense of strategy
ownership am
ongst
stakeholders, m
easured
by annual pulse survey. 
Identification of
stakeholder concerns
and suggestions to
inform
LHEES
developm
ent. 
Deliverable
within
existing
resources?        
Yes    
Yes
M
axim
ise
knowledge
and
awareness        
4
Ensure
certainty of
success          4
Priorities
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15LHEES Delivery Plan 2023 - 2028
Action    
Identify
com
m
unities
and workers
m
ost im
pacted
by the energy
transition 
Establish a Just
Transition Fund
to support
affected
com
m
unities
and
businesses. 
Prom
ote fair
work practices
and working
standards in
the renewable
energy sector 
Action
owner    
UHI M
oray      
Scottish
Governm
ent      
Scottish
Governm
ent 
Description    
Conduct m
apping and
assessm
ents to understand the
specific needs and challenges of
com
m
unities and workers reliant
on industries affected by the
transition. 
Provide a dedicated funding
program
m
e in M
oray to support
infrastructure upgrades,
econom
ic diversification
initiatives, and com
m
unity-led
projects.  
Facilitate the developm
ent of
industry-wide agreem
ents on fair
wages, trade union recognition,
worker safety, and training
opportunities in the renewable
energy sector.
Tim
escale    
Im
m
ediate      
Short term
Long term
Targets/
Outcom
es   
Identify com
m
unities
and workers m
ost
im
pacted by the
transition, with detailed
profiles and needs
assessm
ents. 
Increased investm
ent in
im
pacted com
m
unities,
job creation, reduced
reliance on fossil fuels
for energy needs, and
diversification of local
econom
ies 
Im
proved labour
standards and working
conditions in the
renewable energy sector. 
W
orkers are incentivised
to m
ake the transition.
Deliverable
within
existing
resources? 
Yes      
?        ?
A
just transition  
4       4        4
Priority 3.
A
just transition
for the energy system
Priorities
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16 LHEES Delivery Plan 2023 - 2028
Action    
Encourage
green
startups and
diversification
of existing
businesses   
Provide
dedicated
support to
encourage
green
business
developm
ent
in M
oray   
Action
owner    
Business
Gateway
M
oray      
Business
Gateway
M
oray
Description    
Provide business support to
new
start-ups and existing
businesses in M
oray. 
Provide a program
m
e of
support to green start-ups
and existing businesses,
delivering opportunities for
collaboration and upskilling.
Adm
inister green start-up
and equipm
ent grants for
areas specified as required
in M
oray. 
Tim
escale    
Short term
Long term
Targets/
Outcom
es   
Increased num
ber of
green startups launched
and established
businesses expanding. 
Creation of new
green
jobs in M
oray. 
Attraction of investm
ent
in green businesses and
innovations.  
Deliverable
within
existing
resources? 
Yes        
No
Skills
and
jobs  4        4
Finance   
4            4
Com
m
unity
wealth
building 
4 4
Priority 4.
Supporting a wellbeing econom
y, jobs and skills
Priorities
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17LHEES Delivery Plan 2023 - 2028
Priorities
Action    
Im
prove
awareness of
job and
learning
opportunities
associated
with LHEES
Action
owner    
M
oray Local
Em
ployability
Partnership/
DYW
Description    
W
ork with em
ployers and
industry associations to
connect individuals with
green job and learning
opportunities.
Tim
escale    
Long term
Targets/
Outcom
es   
Growth in participation
in LHEES-related job and
learning opportunities.
M
onitored using
enrolm
ent figures in
relevant courses,
apprenticeships, jobs
and training initiatives. 
Im
proved em
ployer
engagem
ent. Em
ployers
are actively involved in
prom
oting and offering
LHEES-related jobs and
learning opportunities. 
Increased awareness of
opportunities as surveys
dem
onstrate im
proved
understanding and
interest in LHEES career
paths.
Deliverable
within
existing
resources? 
Yes 
Skills
and
jobs  4
Finance   
Com
m
unity
wealth
building
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18 LHEES Delivery Plan 2023 - 2028
Priorities
Action    
Identify non-
dom
estic
buildings with
largest
potential
energy
savings.     
Im
prove
building
m
anagem
ent
system
s. 
Action
owner    
Strategic
Planning &
Developm
ent         
Housing &
Property 
Description    
Analyse building data to
identify those with the
largest heat dem
ands,
engage with the building’s
owner and
propose/support a high-
level energy effi
ciency
analysis. These buildings
m
ay offer the largest
im
pact from
energy
effi
ciency im
provem
ents. 
Accelerate ongoing works
to im
prove building
m
anagem
ent system
s in all
public buildings where
appropriate, to m
ore
accurately m
onitor and
im
prove building
perform
ance 
Tim
escale    
Im
m
ediate           
Im
m
ediate 
Targets/
Outcom
es   
Top 10%
of non-
dom
estic buildings by
heat dem
and identified
and initial engagem
ent
com
pleted.       
Im
provem
ent in building
energy perform
ance in
public buildings. 
Deliverable
within
existing
resources? 
No            No
Dom
estic
properties   
Non-dom
estic
properties  
4            4
Heritage
buildings   
Priority 5.
Tackling fuel poverty and im
proving health
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19LHEES Delivery Plan 2023 - 2028
Priorities
Dom
estic
properties  
4 4 4
Non-dom
estic
properties  
4        4      4
Heritage
buildings          
4       4
Action    
Conduct
ongoing
stakeholder
engagem
ent
with gas and
energy
networks. 
Align existing
investm
ent
and asset
m
anagem
ent
plans with
LHEES. 
Create energy
effi
ciency
im
provem
ent
plans for
council owned
buildings.
Action
owner    
Strategic
Planning &
Developm
ent     
Housing &
Property     
Housing &
Property   
Description    
Continually engage with
SGN
and SSEN
to ensure
effective strategic planning.     
Review
existing investm
ent
and asset m
anagem
ent
plans to target energy
effi
ciency im
provem
ents of
buildings within the
Council’s portfolio. 
Conduct energy effi
ciency
audits of all relevant
council owned buildings
and produce im
provem
ent
plans which dem
onstrate
potential carbon and
financial savings.
Tim
escale    
Im
m
ediate       
Short term
Long term
Targets/
Outcom
es   
Energy network
infrastructure plans are
aligned with LHEES plans
and priorities.    
All existing investm
ent
and asset m
anagem
ent
plans aligned with LHEES
objectives.   
100%
of council owned
buildings with energy
effi
ciency im
provem
ent
plans 
Deliverable
within
existing
resources? 
Yes.       
Yes.      
No.  
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20 LHEES Delivery Plan 2023 - 2028
Priorities
Dom
estic
properties  
4
Non-dom
estic
properties  
4       4
Heritage
buildings  
4       4
Action    
Conduct
ongoing internal
engagem
ent
within the
Council.  
Understand the
decarbonisation
plans of large
organisations. 
Action
owner    
Strategic
Planning &
Developm
ent    
M
oray CAN    
Description    
Continue to engage with
council sections to
stream
line the approach to
delivery of LHEES
inform
ation and energy
reduction strategies. 
Build upon engagem
ent
work by identifying and
engaging with large
organisations which are
known to have several
properties or a high energy
dem
and, to understand
their decarbonisation plans
and any support they m
ay
require.
Tim
escale    
Short term
Long term
Targets/
Outcom
es   
Increased awareness
and understanding of
LHEES objectives across
all relevant council
services, m
easured by
pulse surveys. 
Engagem
ent evidence
report produced which
will inform
future LHEES
iterations.
Deliverable
within
existing
resources? 
Yes.      
Yes
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21LHEES Delivery Plan 2023 - 2028
Priorities
Dom
estic
properties  
4 4
Non-dom
estic
properties          
4
Heritage
buildings          
4
Action    
Develop a
fund for initial
hom
eowner/
private
landlord
retrofit
surveys. 
Create retrofit
and new
build
living
exem
plars
and showcase
to the public
and
developers. 
Action
owner    
Scottish
Governm
ent      
Strategic
Planning &
Developm
ent     
Description    
Develop a fund for initial
retrofit surveys which is
accessible to all
hom
eowners and private
landlords to rem
ove this
initial barrier to action.  
Develop retrofit and new
build exem
plar buildings as
part of the M
oray Growth
Deal to dem
onstrate the
potential for fabric retrofit,
battery storage, solar PV,
insulation, heat pum
ps, and
other innovative m
easures
to work effectively. Host
showcase events at the
buildings as a learning
opportunity for the public
and developers.
Tim
escale    
Short term
Long term
Targets/
Outcom
es   
Funding secured and
initial hom
eowner/
private landlord retrofit
survey program
m
e
launched.   
Two exem
plar buildings
com
pleted and
showcased to the public
and developers. Lessons
learned shared to inform
future LHEES iterations
and national building
and planning policy.   
Deliverable
within
existing
resources? 
?        Yes.         
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22 LHEES Delivery Plan 2023 - 2028
Priorities
Dom
estic
properties  
4
Non-dom
estic
properties  
4
Heritage
buildings  
4
Action    
Review
and
develop
heritage
buildings and
unconventional
construction
guidance.
Action
owner    
Strategic
Planning &
Developm
ent     
Description    
Develop user friendly
guidance for heritage and
unconventional building
owners. Consolidate
existing resources, explain
acceptable im
provem
ents,
and outline available
financial support to
em
power them
to navigate
energy effi
ciency and heat
decarbonisation while
respecting unique building
and site characteristics.
Tim
escale    
Long term
Targets/
Outcom
es   
Guidance m
ade available
for owners of heritage
and unconventional
building owners.
Increase in funding
applications (and
planning applications
where applicable),
dem
onstrating progress
in decarbonisation
efforts. 
Deliverable
within
existing
resources? 
Yes.  
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23LHEES Delivery Plan 2023 - 2028
Action    
Prom
ote
energy
literacy and
behavioural
change  
Strengthen
healthcare
interventions     
Increase
support for
low-incom
e
households
Action
owner    
M
oray CAN      
NHS
Gram
pian      
Scottish
Governm
ent 
Description    
Continue to provide education
and resources to em
power
people to use energy m
ore
effi
ciently and m
ake inform
ed
choices about their energy
consum
ption. 
Ensure healthcare professionals
routinely identify and address
fuel poverty as a social
determ
inant of health. Integrate
fuel poverty support into m
edical
care and social prescribing
program
m
es. 
Im
plem
ent targeted grants,
benefits, and top-ups to energy
bills for those m
ost in need. 
Tim
escale    
Short term
Short term
Short term
Targets/
Outcom
es   
Increased awareness of
energy-saving m
ethods.     
Reduced incidence of
health problem
s
associated with cold
hom
es.    
Reduce the num
ber of
households in fuel
poverty in line with
national targets.
Deliverable
within
existing
resources? 
Yes      
?        ?
Reducing
energy
costs  4               4
Im
proved
health
outcom
es 
4        4
Priority 6.
Im
proving the energy effi
ciency of buildings
Priorities
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24 LHEES Delivery Plan 2023 - 2028
Action    
Advocate for
policy and
regulatory
changes    
Invest in
research and
innovation
Action
owner    
M
oray Council
Leader      
Strategic
Planning &
Developm
ent
Description    
Lobby for stronger UK and
Scottish governm
ent policies to
regulate energy prices, reform
the energy m
arket, protect
vulnerable consum
ers, and
invest in renewable energy
solutions. 
Develop and test new
technologies and solutions as
part of the M
oray Growth Deal to
m
ake energy m
ore affordable
and accessible, particularly for
vulnerable groups. Com
pile case
studies and present findings to
Scottish Governm
ent.
Tim
escale    
Long term
Long term
Targets/
Outcom
es   
Secure specific policy
changes and
governm
ent funding
com
m
itm
ents.    
Case studies produced
highlighting lessons
learned from
M
oray
Growth Deal projects.
Deliverable
within
existing
resources? 
Yes.       
Yes.
Reducing
energy
costs  4        4
Im
proved
health
outcom
es 
4        4
Priorities
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25LHEES Delivery Plan 2023 - 2028
Priorities
Dom
estic
properties             
4 
Non-dom
estic
properties             
4 
Heritage
buildings 
4           4  
Action    
Designate
M
oray heat
network zones        
Identify existing
electricity grid
capacity to m
eet
heat
decarbonisation
requirem
ents 
Action
owner    
Strategic
Planning and
Developm
ent        
SSEN 
Description    
Designate within local
planning policy the heat
network zones identified by
the M
oray LHEES Strategy.
Publish statem
ent in
accordance with Heat
Networks (Scotland) Act
2021 and review
in no m
ore
than 5 years from
date of
publication. 
Conduct com
prehensive
assessm
ents of grid
capacity and potential
upgrades needed to
support widespread
electrification of heating. 
Tim
escale    
Im
m
ediate          
Short term
Targets/
Outcom
es   
Heat network zones are
designated for M
oray,
encouraging increased
use of this m
ethod of
heat decarbonisation. 
Statutory obligations
within the Heat
Networks (Scotland) Act
2021 are m
et. 
Identified areas with
suffi
cient capacity for
heat decarbonisation
requirem
ents. 
Need assessm
ent and
projected costs of
infrastructure upgrades.
Deliverable
within
existing
resources? 
Yes.          
Yes 
Priority 7.
Decarbonising building heat sources
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26 LHEES Delivery Plan 2023 - 2028
Priorities
Dom
estic
properties  
4        4        4 
Non-dom
estic
properties  
4                 4 
Heritage
buildings         
4         4
Action    
Develop and
im
plem
ent
financial
incentives for
on-grid heat
pum
p
installations 
Targeted
support for
low-incom
e
households
and vulnerable
com
m
unities   
Facilitate the
developm
ent
and expansion
of heat
networks 
Action
owner    
Scottish
Governm
ent      
Scottish
Governm
ent       
Scottish
Governm
ent
Description    
Introduce grants, rebates,
or tax breaks to encourage
hom
eowners and
businesses to switch to
electric heat pum
ps.   
Provide additional financial
assistance and access to
inform
ation and resources
for low-incom
e households
and vulnerable
com
m
unities transitioning
to low-carbon heating
solutions. 
Provide regulatory support,
funding, and technical
assistance for com
m
unities
to establish or expand
district heating networks
fuelled by renewable
sources.
Tim
escale    
Short term
Short term
Long term
Targets/
Outcom
es   
Increased num
ber of
non-dom
estic properties
with heat pum
ps
installed.    
Reduction in fuel
poverty.       
Increased num
ber and
capacity of heat
networks in M
oray.   
Deliverable
within
existing
resources? 
?        ?         ?  
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27LHEES Delivery Plan 2023 - 2028
Priorities
Dom
estic
properties  
4
Non-dom
estic
properties 
4
Heritage
buildings 
4
Action    
Facilitate
opportunities
to advance
heat network
opportunities
in M
oray
Action
owner    
Strategic
Planning and
Developm
ent
Description    
Collaborate on project
developm
ent and
im
plem
entation of heat
networks in M
oray
identified within the LHEES,
and as designated as heat
network zones.
Tim
escale    
Long term
Targets/
Outcom
es   
Opportunities to develop
heat networks in M
oray
are realised.  
Deliverable
within
existing
resources? 
Yes. 
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28 LHEES Delivery Plan 2023 - 2028
6. Stakeholder Engagement
Stakeholder engagement is crucial to the success of Moray’s LHEES strategy. Through-
out the strategy development process, the Council has engaged with internal and ex-
ternal stakeholders at key stages in line with the LHEES methodology. 
Stakeholders provided comments and feedback on a draft of the LHEES strategy and
delivery plan, and this was used in the creation of the existing versions. 
Following draft approval by the Council, a 3-week public consultation was held from
25 April to 16 May 2024. Following this consultation, amendments were made where
necessary and a final version presented to the Council for approval on 14 August
2024. 
The Moray LHEES steering group will be expanded to include all agreed action owners
within the delivery plan. This group will meet quarterly to update action progress
which will then be reported to the Council’s Climate Change Board.   
Going forward, stakeholder engagement will continue to be necessary as the strategy
enters delivery. Changeworks have provided the following stakeholder engagement
materials to ensure that compliance with the LHEES methodology is achieved. 
6.1 Stakeholder influence mapping
An Influence/Interest Matrix has been used to map stakeholders within the Moray
area.  This provides a clear picture of the level of engagement required for each
stakeholder and quickly highlights who the high priority stakeholders are. 
The following engagement level is a recommended starting point for each tier, based
on Zero Waste Scotland/Arup LHEES guidance: 
TIER 1 – Part of Project Steering Group (PSG). Ongoing engagement throughout the
project at defined workshops e.g. identifying priorities and for delivery. Specific
engagement plans developed as required. 
TIER 2 – Participate in workshops and engage with the project at key milestones (if
required). Potentially one-to-one contact during data collection stage and one-to-one
interviews to be held with these stakeholders to gain further insight and
understanding of priorities and delivery contributions. 
TIER 3 and 4 – Potentially participate in workshops and engage with the project at key
milestones (ad hoc basis e.g. delivery planning). Receive a direct invite to public
consultation. 
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Figure 1 indicates there are 20 tier 1 stakeholders highlighted. 
Figure 1. Tier 1 influence mapping to date. 
An engagement plan is required to detail activities for specific stakeholders to track
engagement, where this is key to the LHEES strategy/development (e.g. for some Tier
1 stakeholders or a specific heat network project). 
The LHEES methodology (section 3.1.2) specifies that the Engagement Plan should
cover the following aspects: 
Purpose of engagement
Frequency of engagement
Type of information required
Stakeholder’s priorities, interest and expectations for LHEES
Level of involvement with LHEES delivery 
6.2 Key groupings and associated engagement actions
Each engagement group has been categorised based on similarities in their interest
relating to LHEES. For each grouping, key questions and outcomes are discussed,
alongside the planned engagement strategy. 
1. Local authorities
Key stakeholders include: 
Aberdeenshire Council
Aberdeen City Council
The Highland Council 
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30 LHEES Delivery Plan 2023 - 2028
The joint procurement strategy agreed between Moray, Aberdeenshire, Highland,
and Aberdeen City councils is intended to clearly outline the procurement and
commercial priorities from 2023 to 2026 for the partners to the Commercial and
Procurement Shared Service, taking account of the local ambitions and priorities
for each partner. 
This provides a strong opportunity for collaboration and alignment of approach
across the four partner local authorities and has potential to contribute to meeting
each local authority’s LHEES targets. 
Actions: 
Develop a list of existing programmes of works developed under this
framework.
Explore potential avenues for expansion of these works.
Review written LHEES of each LA and earmark areas for collaboration /
investigation, many are still at draft stage and have potential for updates.
Set up working group for partners in the strategy, building on existing LHEES
governance and oversight group meetings currently taking place. Changeworks
can provide LHEES contact details for Aberdeenshire, Aberdeen City Council and
Highland Council and facilitate kick off meeting.
Set up regular working group linked to LHEES; define aims / outcomes and
schedule meeting times. 
2. RSLs and housing development groups 
Key stakeholders include: 
Moray Council
Langstane Housing Association
Grampian Housing Association
Osprey Housing Association
Tulloch Homes (Osprey Housing Association)
Springfield Properties 
Engagement with RSLs has started with a series of meetings held with individual
housing associations, see notes below. This has primarily focussed on: 
Stock condition data
Funding streams
Planned pipeline of work 
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Osprey Housing Association – project pipeline 
New build projects: 
30 units in Buckie, 1-4 bed (houses / bungalows mix), ASHP – Mitsubishi is their
preferred supplier of heat pumps.
Kinnedder street, Lossiemouth – 8 units, 1-4 bedrooms, ASHP.
Hopeman - 4 cottage style flats, ASHP.
Potential project in Elgin town centre for NHS key worker flats, 20 units, design
TBC Construction developed under section 75 requirements; Osprey is content
with this niche as it works for the population density in the area. However there
is less control over certain design aspects. 
Retrofit projects: 
559 properties, 443 gas fed, 109 heat pump, 7 oil based.
Electric storage heaters have been replaced with ASHPs .
Shaw Place and Pinefield Crescent, Elgin, ex MOD housing - CWI extract and refill
- approx. 100 properties. This stock type may also need under floor insulation
too if the minimum standard of the SHNZHS is introduced.
Additional 70-80 properties which are 50 years old and requiring loft top up 
Current development strategy: 
Existing relationship with Tulloch Homes to develop properties based on a
minimum performance specification set out by Osprey.
Oil boilers will be replaced with ASHP as they come to end of life, have been
doing this for at least 2 years across Aberdeenshire and Moray. No decision on
gas transition due to SHNZS/HiBS guidance not being confirmed. 
Barriers / constraints / opportunities: 
Challenges with contractor competency and general poor project
management/communication. Expressed concern with larger contracts, there is
less organisation and transparency about what is going on on-site, through
work with Everwarm it was not clear when works were scheduled for certain
properties.
As a trial, Osprey are going to pilot smaller contracts with local contracts to test
for improvements on communication and installations. 
SHNZS / EESSH 2 transition. 
31LHEES Delivery Plan 2023 - 2028
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32 LHEES Delivery Plan 2023 - 2028
Grampian Housing Association – project pipeline 
300 properties require new heat pumps. As Grampian Housing Association were
early adopters, these properties do not meet the criteria for match funding with
replacement costs around £8k. These properties are in a coastal area with high
corrosion, contributing to some faster degradation.
Recently installed and commissioned a small communal heat pump system
replaced 20 individual boilers in Turriff. There is potential scope to replicate this
in properties on Turner Street Court in Keith.   
New build projects: 
Developed in collaboration with volume house builders Barratt Homes and
Springfield. Currently ASHPs installed as standard design led by developers.
These developers and contracted to offer a percentage of properties as social
housing which are purchased by Grampian HA. 
Current development strategy: 
Investigating potential to change heating to storage heaters + DHW cylinders.
Points raised regarding connection incentives potentially impeding heat for new
build stock.
Grampian Housing Association carried out some pilot project work investigating
infrared ceiling film in conjunction with PV and batteries where property type
allowed. Findings overall were inconclusive to develop strategy further. 
Barriers / constraints / opportunities: 
Highlighted significant opportunities of using waste heat resources around
Moray, distilleries of particular interest. It was noted that any network
developed with distilleries are subject to business success of the distilleries and
are at risk should the company go out of business. Unclear who would provide
heat to properties in this scenario and what consumer protection safeguarding
will be in place. 
Raising awareness of the significant challenge that should be highlighted within
the LHEES and to ScotGov around replacement of old heat pumps and a lack of
funding to do this. 
Actions: 
Investigate working group development with regular meetings for RSLs
operating in the area
Develop briefing for what Moray’s role will be in this group moving forward. Is
there scope to develop a shared contractor / consultant framework to accelerate
retrofit in the local area? 
During meetings, the aim is to understand key priorities, strategies and targets
for the organisation. Where do these align with LHEES? Are there further
opportunities for alignment in the future? 
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3. Partnership organisations 
Key stakeholders include: 
Hub North
Moray CAN
University of the Highlands and Islands
Moray Trade Unions Council 
Partnership organisations should be used by local authorities as they can provide
support on collaborative projects between the public sector, local government,
industry and academia. Using their contacts and bringing relevant stakeholders
together to discuss LHEES proposals will be key in the transition from strategy
documents to delivering projects across Moray. 
Actions: 
Obtain consultation response from Hub North on finalised LHEES.
Discuss Hub North’s continued role in the shift from LHEES writing to delivery.
Support ongoing research of relevance at the University of the Highlands and
Islands, facilitating access to data and resources where appropriate.
Provide regular progress updates to Moray CAN and seek feedback from expert
advisory group where appropriate.
Engage with Moray Trade Unions Council at key stages of project development. 
4. Utility companies 
Key stakeholders include: 
SSEN
SGN 
To understand the opportunities and constraints across Strategic Zones and
Delivery Areas, engagement and collaboration with DNOs and local utility
companies (including existing district heating networks) is essential. Input and data
from utility companies should build a picture of opportunities, constraints,
challenges and any need for further discussion and input from the utility
companies. 
33LHEES Delivery Plan 2023 - 2028
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34 LHEES Delivery Plan 2023 - 2028
Actions: 
Investigate how Moray can use SSEN’s new LENZA tool to highlight known areas
of constraints and/or capacity (to support LHEES demand led approach). Overlay
these areas with LHEES data work to build a picture of critical areas for
infrastructure upgrade. 
Set out process for grid upgrade works and highlight the practical impacts of
this on LHEES planning
Develop understanding of planned electricity network upgrades. Explore how
this may impact LHEES Delivery Plans or shape future iterations. DNOs strategic
priority areas / focus in the short-, medium- and long-term. 
Develop process for information sharing between the council and DNO. Is there
an opportunity for the council to influence upgrade plans to suit LHEES or vice
versa.
Gain an understanding of whether there are any DNO (SSEN) low carbon energy
projects, pilots or feasibility studies. 
5. Heat network development 
Key stakeholders (for category 1 heat network) include: 
Moray Council HQ
Moray Leisure Centre
Elgin Academy
Elgin High School
Elgin Town Hall
Elgin Library
Elgin Sheriff Court
UHI Moray
Dr Gray’s Hospital 
Moray Council will focus on developing plans in the Elgin area initially. 
Actions: 
Develop finalised list of relevant stakeholders including community groups.
Commission feasibility study including technological and economic appraisal of
the available options taking local development plans into account.
Set out actions and planned timeline based on the feasibility study.
Engage the Scottish Government regarding heat network funding options.
Run community engagement session to disseminate plans.
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Appendix 3 
MORAY LHEES STRATEGY AND DELIVERY PLAN
PUBLIC CONSULTATION RESPONSES TO QUESTIONS
Question 1. What are your views on the priorities underpinning the Moray LHEES
Strategy?
Response 1: 
[skipped question] 
Response 2: 
Priority 3: A Just Transition for the Energy System: If Moray’s LHEES resulted in the mass
installation of direct electric heating systems, this would not be consistent with Priority 3,
which aims to ensure all communities experience a just transition. A GSHP is between
300% and 400% efficient, producing three to four units of heat for every unit of electricity
consumed (compared to air source heat pumps (ASHP), which are 250% - 300% efficient
and direct electric systems, which are only 100% efficient). This greater efficiency has a
demonstrable impact on household bills and wider system costs. Where [redacted] has
replaced inefficient direct electric systems across three tower blocks in 273 flats in
Thurrock with GSHPs on an SGL, electricity bills have been reduced by 66%. Additionally,
if direct electric heaters were widely deployed, it would require additional generating
capacity and grid infrastructure; this could create additional systems costs of £315 billion
up to 2050. Furthermore, Independent research from Element Energy shows that GSHPs
consume around 40% less electricity than ASHPs and around 70% less than traditional
electric heaters. As such, the large-scale deployment of SGLs can deliver substantial
reductions in overall electricity consumption. As illustrated in Figure 1 the higher
efficiencies of GSHPs relative to ASHPs show significant electricity savings are available if
GSHPs are installed widely. If GSHPs were installed in 100% of UK homes, this would
deliver an energy saving roughly equal to the expected annual generation of Hinkley Point
C. In a more realistic scenario where the deployment of GSHPs increases from 15% of the
heat pump market to 38%, then the country could save 6.4TWh per year in 2050 – enough
electricity for 2.2million homes. 
Item 9.
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Appendix 3 
Source: Element Energy Low Carbon Heat Study. 
Priority 5: Improving the Energy Efficiency of Buildings: Whilst [redacted] would naturally
recommend cost-effective insulation measures, if not already done, to be taken at the
same time as heat pump installation, we are concerned that Moray’s LHEES has taken
the view that fabric first is always the best first option. Due to their high levels of efficiency,
GSHPs can deliver significantly higher reductions in energy consumption than insulation
alone. Our own calculations below in Figure 2, based on HM Government research on the
impacts of insulation on fuel consumption, show that, on average, loft and cavity wall
insulation reduces heat-related energy consumption by only around 10%. Once a home’s
gas boiler has been replaced by a heat pump, reducing the energy consumption by
around 2/3rds, the insulation is, in effect, only providing a 3% reduction on the original
heating-related energy consumption of the building. Heat pumps have major potential to
drastically cut energy and carbon, but we have a mountain to climb in reaching the
required deployment numbers if a rigidly fabric-first approach is taken, which the Heat in
Buildings Strategy is encouraging LHEES to take. 
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Appendix 3 
Source: [Redacted] analysis and DECC (2010) National Energy Efficiency Data
Framework 
Furthermore, there is a common misconception that heat pumps are not suitable for
heritage buildings due to their high heat demand and because they cannot be easily well
insulated, most commonly because the building is listed or historic. [Redacted] has
already installed GSHPs at a number of historic buildings, such as a grade II listed
farmhouse where an old gas boiler was replaced with a highly efficient water source
system by sinking pond mats in the lake, with no visual impact on the exterior of the
building and a converted 125-year-old church in Fountainbridge, Edinburgh. More case
studies can be found [Redacted]. 
Of course, careful consideration needs to be given to heat loss calculations, the
practicalities of installing sufficient emitters to meet the heat loss and the flow temperature
that is going to be necessary to supply those emitters at the required output. There is no
one-size-fits-all approach for historic buildings; however, one approach which can be
taken is by combining different types of heat emitter in the same area, for example, if
underfloor heating is installed but the calculations indicate an output shortfall, rather than
further increasing the flow temperature to the underfloor heating it is perfectly possible to
fit a few radiators in the same room. 
Priority 6: Tackling fuel poverty: Fuel poverty is a significant issue in Moray, with over 31%
of households in fuel poverty and 18% in extreme fuel poverty. These properties should,
therefore, be a priority for the most efficient form of heating, GSHPs. Research by Element
Energy demonstrates that deploying GSHPs through an SGL model - with the capital
costs of SGLs removed from upfront costs to a householder and replaced with a monthly
network fee - can reduce the costs to the householder below that of an ASHP, both on an
upfront and an annualised basis. As Figure 3 shows, installing SGLs instead of ASHPs
leads to annualised cost savings of £115 per year in a 3-bed semi-detached house, and
annualised cost savings of £290 per year in a 3-bed terraced house. 
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Appendix 3 
Source: Element Energy Low Carbon Heat Study 
Without SGLs, the delivery of affordable, clean heat to all will be harder to achieve as
there are a number of properties, such as tenements, that are not suitable for individual
heat pumps. Therefore, direct electric heating systems are one of the few options left for
these properties. Given that GSHPs are reducing bills in flats that previously used
traditional electric heaters by up to 66%, GSHPs deployed on an SGL are the most
affordable heating option available to these properties and provide the most economic
option for the 19.6% of Scottish households in fuel poverty and the 41% of households
using electric heating who are in fuel poverty. 
Priority 7: Decarbonising building heat sources: Within the wider decarbonisation of heat
challenge, it’s increasingly clear that GSHPs will play a major role. The Climate Change
Committee’s (CCC) sixth budget suggested 5.3 million homes could be heated by GSHPs
by 2050, whilst National Grid’s 2023 Future Energy Scenarios estimates almost nine
million8. The industry is of the opinion that GSHP deployment will be primarily done via
SGLs for reasons of cost and practicality. It is therefore concerning that Moray’s LHEES
has stated that heat networks are only suitable in areas with large anchor loads,
suggesting a preference towards traditional central plant or waste heat networks that
require high heat loads to be economically viable. SGLs are classed as heat networks via
Scottish and UK legislation through the Heat Network (Scotland) Act 2021 and the Energy
Act 2023, respectively. This area-based approach sees multiple homes, each with its own
GSHP, connecting to an SGL installed under the street. This achieves significant
economies of scale (estimated 30% cost reduction) compared to individual ground loops
and means millions more homes, from terraces to tenements to high-rise tower blocks,
particularly those without the space for external ASHPs, could access the most energy-
efficient heating technology. This type of ‘ambient’ heat network is economically viable at
much lower levels of heat density than traditional district heat networks as it doesn’t
require the production and transportation of heat and, therefore, doesn’t suffer from heat
losses. Deploying GSHPs on an SGL means the two major barriers to GSHPs (additional
upfront cost and space requirements) are removed, as the ground array is financed
privately and installed under the public highway. This technology can operate on networks
as small as two houses to multiple blocks of flats and is ideally suited for sections of the
city that cannot draw on the waste heat of a data centre or an area that does not have the
anchor load for a traditional central plant heat network. Additionally, unlike a traditional
heat network, [Redacted] SGLs ensure consumer protection as the building owner is free
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Appendix 3 
to disconnect from the SGL if they so wish, whilst the building resident can take advantage
of billing independence, something not available via traditional networks. In order to
ensure consumer choice is protected, it is critical that Moray Council considers SGLs
within the development of its prospective heat network zones. We would, therefore,
encourage the council to include SGLs as a possible heat network within the LHEES and
to work with the SGL industry to identify areas that could be more suitable for SGLs. This
would include lower heat-dense areas, sections of the county with high densities of
tenements, areas with significant physical barriers that make large-scale heat networks
more difficult, and areas without any waste for use in a traditional heat network. To be
clear, [Redacted] is not pressing for the council to redraw the existing proposed heat
network zones, merely ensuring equal access to develop networks to a variety of heat
network technologies and therefore allowing a competitive process to deliver the best
solution for each area that has been placed in a heat network zone. 
Response 3: 
I think the priorities of the strategy are very welcome. If we are to achieve a just transition,
these are exactly the priorities that I expect to see my representatives pursuing, not only in
this publication but across all of their work. 
Response 4: 
[skipped question] 
Response 5: 
[skipped question] 
Question 2.  Do you think that any of these priorities should be removed or changed?
If so, please provide comments.
Response 1: 
Just Transition
The term ‘Just Transition’ was first used by North American trade unionists to describe a
worker-led transition away from highly polluting industries.  The Scottish Trades Union
Congress (STUC) has defined a Just Transition as “workers organising against
environmental harm.”  In contrast, the Scottish Government currently favours a top-down
approach in which power and decision-making is largely outsourced to external
consultancies, big business, and private investment firms.  The Just Transition
Commission recently highlighted that this approach is failing to deliver a Just Transition. 
Moray Council’s LHEES should be amended better to reflect the original meaning of ‘Just
Transition’.  There should be mechanisms for front-line workers (particularly trade union
members) in construction, energy, skills training, housing and other relevant sectors to
develop plans and actions to meet the goals outlined in the LHEES.  This should include
Moray Council promoting ScotGov Fair Work principles to local employers, involving
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Appendix 3 
trades unions in decarbonisation plans and actions, and could include local sector-wide or
cross-sector Workers’ Assemblies.  Trade unions should also be involved in the
decarbonisation plans for workplaces, as the workers in those workplaces have particular
understanding of the needs, limitations and opportunities present in their work buildings. 
Municipal public ownership
In order to achieve a Just Transition and maximise public benefit, key infrastructure and
services should be developed and maintained in municipal public ownership.  This should
include energy generation and storage, district heat networks, and a municipally owned
home retrofit service. 
Home retrofit in particular is not being developed at the required scale and pace in the
private sector.  Failing to develop local home retrofit enterprise, and relying on contractors
from other regions, will result in a major transfer of wealth from Moray to those other
localities. 
While the strategy does support community-owned energy generation, this tends to favour
wealthier members of a community who can afford to buy community shares.  Publicly
owned energy by contrast would be owned by everyone in Moray regardless of wealth,
and should be one of the aims of the strategy. 
Training for home retrofit
The strategy rightly identifies UHI Moray as the key source of local training.  UHI Moray is,
however, facing cuts of 25% to both lecturers and support staff.  The proposed cuts will hit
Construction, STEM subjects, Business & Accounting and other subjects essential for
decarbonising buildings.  The current Just Transition research exercise at UHI Moray has
been hampered by staff being unsure whether they will still have a job after July of this
year.  Moray Council and councillors must support calls for ScotGov cuts to UHI Moray to
be halted and reversed. 
Hydrogen for home heating
There are significant concerns about hydrogen for home heating, both from a cost and
safety perspective.  A recent review of independent studies (i.e. those not funded by the
gas or electricity industries) found 54 independent studies concluding that 100% hydrogen
is not suitable for home heating, and no studies finding to the contrary.   While new
evidence may change this, any evidence provided by Scottish Gas Networks should be
supported by fully independent evidence.  SGN is a private company with significant
interest in maintaining the value of its assets for the private benefit of its shareholders. 
The safety aspect is particularly concerning to trades unions (including the Fire Brigades
Union) due to the increased explosivity of hydrogen compared with natural gas.  
Hydrogen is also expected to be far more expensive compared with electricity when used
for home heating, so over-reliance on hydrogen is likely to increase local fuel poverty
based on current evidence. 
Heat pump running costs 
We are also concerned that the running costs for heat pumps can be extremely high at
current electricity prices, even with proper insulation.  Reform of the electricity market,
including increased price regulation and public ownership of energy generation and
transmission, must be carried out in order to make heat pumps and affordable option. 
Moray Council should lobby the UK Government to carry this out. 
Response 2: 
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Appendix 3 
Please see response to Question 1. 
Response 3: 
[skipped question] 
Response 4: 
[skipped question] 
Response 5: 
[skipped question] 
Question 3.  What are your views on the actions set out in the Moray LHEES Delivery
Plan?
Response 1: 
[skipped question] 
Response 2: 
[Redacted] welcomes the action that aims to enhance community resilience within local
strategic planning with passive cooling strategies to future-proof buildings and
communities against the impacts of climate change. As summer temperatures increase,
GSHPs can provide ‘passive cooling’ for whole streets or entire tower blocks and
tenements. This can be done without actively using the heat pump itself, simply using the
cooler temperature of the ground in comparison to the air. This approach produces
significantly fewer emissions compared to traditional air conditioning. Passive cooling uses
considerably less electricity than active or full air-conditioning. A 200W [Redacted]
passive cooling system with an average cooling period of 10.4 hours a day, consumes an
average of 2.1kWh a day. This would emit 431g of CO2 compared to 1,400g of CO2 each
day for an air conditioning unit – 3.3 times higher than the passive cooling system. 
Improving knowledge amongst staff and stakeholders is an important action that we
welcome. Indeed, [Redacted], the wider SGL industry and the Ground Source Heat Pump
Association are well-placed to improve council staff knowledge and help identify areas that
could be more suitable for SGLs within Moray. 
As an action, conducting ongoing stakeholder engagement with gas and energy networks
is important. Indeed, heat electrification means the decommissioning of the gas grid and
with over 30,000 properties in Moray on the gas grid; serious consideration needs to be
given to its decommissioning. Gas will no longer have a role to play in heating, signalling
clearly that hydrogen will not be suitable for all but a small number of properties. Local and
national analysis is therefore needed to determine this impact. This should examine three
key areas: 
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Appendix 3 
1. Impact of disconnections: As the number of buildings connected to the gas grid
reduces, gas network charges would need to increase by over three times. Some
customers, such as renters, who cannot switch, will be particularly exposed.
Analysis of the impact this will have and possible remedies is needed. 
2. Funding decommissioning: Despite modelling that decommissioning the gas
network could cost £25billion between 2025 - 2050, no funding has been put in
place by either the Government or the privately owned gas networks.
Consideration of possible joint public and private funding needs to be undertaken.
3. Stranded assets: Gas infrastructure investments are made on the basis of 45-year
assets' depreciation time. Meaning the public, either via bills or taxation, could be
paying for gas assets installed today in 2069 for what will effectively be a stranded
asset. Examination of how the Government allocates the costs and risks
associated with stranded gas infrastructure is needed. 
Response 3: 
[skipped question] 
Response 4: 
[skipped question] 
Response 5: 
[skipped question] 
Question 4.  Do you think that any of these actions should be removed or changed? If
so, please provide comments.
Response 1: 
Resourcing
The LHEES calculates a cost of £1.1bn to decarbonise all dwellings in Moray (>49k
dwellings at £22k per dwelling), and workplaces/ municipal buildings are presumably
additional to that.  The Strategy says there is currently a £955m funding gap for domestic
properties.  In order for this to be more than a paper exercise, Moray Council and
councillors must demand major tax and funding reform from both the Scottish and UK
Governments.  The STUC has, for example, shown how ScotGov could raise an additional
£3.7bn per year using existing powers.   Without major increases in the level of
resourcing, the LHEES will not be achieved and Moray will not reach Net Zero.  It is
imperative that decarbonisation be achieved, and that the cost be born by those most able
to pay, not be loaded onto lower income households. 
Fair Work
Page 15 of the Delivery Strategy (Priority 3 ‘Just Transition’, Action 3 ‘Promote Fair Work
practices and working standards in the renewable energy sector’) – this action makes no
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Appendix 3 
mention of trade union recognition, and should be amended.  Trade union recognition is
essential to achieve fair work.  There is currently no trade union recognition in (for
example) offshore wind, meaning offshore oil & gas workers would be required to
transition from unionised workplaces to non-unionised ones.  This is not a Just Transition. 
Response 2: 
[skipped question]. 
Response 3: 
[skipped question] 
Response 4: 
[skipped question] 
Response 5: 
[skipped question] 
Question 5.  Do you have any other comments regarding the Moray LHEES Strategy
and Delivery Plan?
Response 1: 
[skipped question] 
Response 2: 
Whilst not unique to Moray, an overarching concern we have with the LHEES
methodology is that it grades different property types according to their priority for
decarbonisation. This has placed flats and properties without a wet heating system, i.e.
those that have direct electric or night storage heating systems, as a lower priority and,
therefore, as being the least suitable for heat pumps. [Redacted] has extensive
experience in installing GSHPs on SGLs in these property types and has installed GSHPs
on SGLs in over 30 blocks of flats, encompassing over 1,000 flats since 2017. Given over
3,000 households in Moray are flats, a significant proportion of which are likely to be
heated by direct electric heating systems; these buildings should be a priority for heat
pump deployment rather than being categorised as some of the properties least suited to
heat pump installation. 
Response 3:
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Appendix 3 
[skipped question] 
Response 4: 
[skipped question].   
Response 5: 
[skipped question]. 
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REPORT TO:   MORAY COUNCIL ON 13 AUGUST 2024 
SUBJECT: LED REPLACEMENT PROGRAMME CORPORATE BUILDINGS 
BY:  DEPUTE CHIEF EXECUTIVE (ECONOMY, ENVIRONMENT AND
FINANCE) 
1. REASON FOR REPORT 
1.1 This report outlines the proposed plan to replace lighting within the Council’s
Corporate Estate with Light Emitting Diode (LED) to improve the environment
in the property and reduce running costs and seeks approval to delegate
authority to the Head of Housing and Property Services and the Chief
Financial Officer to approve individual projects on a spend to save basis. 
1.2 This report is submitted to Council in terms of Section II of the Council's
Scheme of Administration relating to matters excluded from delegation to
Committees. 
2. RECOMMENDATION 
2.1 It is recommended that the Council: 
i) note the proposed plan to replace lighting in corporate assets;
and 
ii) delegate authority to the Head of Housing and Property Services
and Chief Financial Officer to progress projects that meet the
Council’s spend to save principles in line with the Council’s
standard governance processes including ancillary project
management governance. 
3. BACKGROUND 
3.1 The majority of the Council’s building stock is illuminated by fluorescent
lighting.  In many cases this lighting is aged, yellowed and provides a poor
quality of light for work.   
3.2 LED lighting can save between 40% - 60% electricity when compared to
fluorescent lighting.  There are less maintenance costs as LED bulbs last a lot
longer than traditional lighting and additional controls can be added to reduce
occasions where lighting remains on in unoccupied space.  The recent energy
crisis and increased cost of electricity has brought the Council’s energy
expenditure into sharp focus.
Item 10.
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3.3 As fluorescent lights contain mercury, they are subject to the Restriction of the
Use of Certain Hazardous Substances in Electrical and Electronic Equipment
(Amendment) Regulations 2023.  This means that fluorescent light bulbs are
no longer available. LED alternatives will be available for fluorescent light
fittings, however these will also be phased out over the coming years. 
3.4 The cost of electricity used in the Council’s buildings in financial year 2023/24
was over £3.5m.  Although the cost of electricity is unlikely to continue rising
at the pace it has been over recent years, it is very unlikely to fall significantly.
Budgetary pressures mean savings should be made wherever possible. 
3.5 There are around 100 non-domestic Council properties that will require
lighting upgrades.  By extrapolating the costs estimated for the buildings that
have already been surveyed, the cost of this has a current value in the region
of £4.6m. Doing this has the potential to generate approximately £600,000 of
recurring annual savings on electricity. 
3.6 It is therefore considered that an accelerated programme of upgrading the
lighting is needed to generate savings but to also improve the lighting
conditions within the Council’s buildings. A review of the Council’s buildings
has been undertaken and the 3 highest consuming buildings were identified
for further investigation. Work has been undertaken and the table below
outlines the sites, projected costs for lighting upgrade and estimated annual
savings. 
Site  Estimated
Project Cost 
Estimated
Savings 
Simple
Payback
period
Carbon
Saving
(KgCO2e)
Moray Council
Annexe 
£        
83,317.50 
£             
45,873.60 
1.8 36,920
Ashgrove Depot 
£     
106,575.00 
£             
20,432.72 
5.2 85,774
Moray Council HQ 
£     
135,786.70 
£             
20,992.13 
6.5 16,895     
3.7 The simple payback periods for these works are noted above for information.
Further each project will held to reduce the Council’s carbon emissions with
an estimate of the reduction per building provided above Due to the size of
potential savings it is therefore proposed that these three projects will be
commenced first. Given the reduced frequency of replacing LED lighting
compared with fluorescent, further revenue savings will also be achieved and
this will be estimated in any detailed project proposal.   
3.8 A further building and a car park have been identified as the next stage of the
programme. Due to staff capacity and desire to deliver savings early it is being
considered that a delivery partner could project manage the delivery of this
programme and all other future assets that are identified for an upgrade
across a multi-year programme. Any costs associated with this partner/advisor
would be assessed within the spend to save assessment outlined below. 
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3.9 In order for a property to receive an upgrade, it is intended that a spend to
save assessment is undertaken on the project before implementation. The
process will assess all costs of delivery including any professional/project
support along with borrowing costs against the savings generated from the
project and the life expectancy of the lights. If within this assessment it is
deemed that the project will meet the spend to save criteria of the Council at
the time, it is proposed that delegation is provided to the Head of Housing and
Property Services and Chief Financial Officer to agree and instruct the spend,
subject to completion of appropriate ancillary project governance in terms of
the Council’s Project Management Governance Policy. Any projects which do
not come under this threshold will not be progressed in isolation. They might
be progressed as part of a wider upgrade of a property if it is deemed
appropriate. Any property which does not receive an upgrade will be reviewed
on completion of the programme. 
4 SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP)
This report supports the aims of the Corporate Plan of a financially stable
Council. 
(b) Policy and Legal
The project will support the Council’s climate change route map and
Climate Change Strategy. 
(c) Financial Implications
If all buildings are upgraded the total cost of investment could be in the
region of £4.6m but generate savings in the region of £600,000 per
annum. Each individual building will be assessed and will only progress if
the project meets the spend to save criteria. Any projects approved
under this approach will be subject to the usual reporting/monitoring
arrangements for capital budgets and will deliver a positive net revenue
benefit in addition to meeting the cost of borrowing. 
(d) Risk Implications
If the Council does not progress with this programme the following risks
would materialise: 
i) Continued high revenue costs both energy consumption and
maintenance.
ii) Lack of progression to net zero.
iii) Reputational damage if the Council does not progress towards net
zero.
iv) Poor lighting conditions for working and learning. 
(e) Staffing Implications
Each proposal will be assessed against spend to save principles and this
will include the cost of professional support to manage and deliver. If
internal staff resource required to delivery this will delay project and
potentially affect other energy management projects. 
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(f) Property 
These are set out in the report. 
(g) Equalities/Socio Economic Impact
No equalities or socio-economic impacts have been identified relating to
the recommendations of this report. 
(h) Climate Change and Biodiversity Impacts
The proposals to upgrade lighting to LED will help reduce energy
consumption within our buildings and will help the Council reduce its
carbon emissions. 
(i) Consultations
The Head of Housing and Property Services, the Chief Financial Officer,
the Legal Services Manager, the Equal Opportunities Officer, Asset
Manager (Corporate Buildings), and the Democratic Services Manager
have been consulted and their comments incorporated in this report as
appropriate. 
5 CONCLUSIONS 
5.1 It is recommended that Council note the proposed plan to upgrade
lighting within Council buildings by installing LED light fittings. 
5.2 Delegate authority to the Head of Housing and Property Services and
Chief Financial Officer to approve projects which will generate savings
outlined in paragraph 3.9. 
Author of Report: Neil Strachan, Property Asset Manager
Background Papers:  
Ref:    SPMAN-1285234812-1610  
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REPORT TO:   MORAY COUNCIL ON 13 AUGUST 2024 
SUBJECT: PROGRAMME TO INSTALL SOLAR PHOTOVOLTAIC ON
COUNCIL ASSETS 
BY:  DEPUTE CHIEF EXECUTIVE (ECONOMY, ENVIRONMENT AND
FINANCE) 
1. REASON FOR REPORT 
1.1 This report outlines the proposed plan to install solar photovoltaic (PV) on
Council assets to generate electricity to be used in the buildings. 
1.2 This report is submitted to Council in terms of Section II of the Council's
Scheme of Administration relating to matters excluded from delegation to
Committees. 
2. RECOMMENDATION 
2.1 It is recommended that the Council: 
i) note the proposed plan to install solar PV on corporate assets;
and 
ii) delegate authority to the Head of Housing and Property Services
and Chief Financial Officer to agree individual projects based on
the spend to save principles in line with the Council’s standard
governance processes including ancillary project management
governance. 
3. BACKGROUND 
3.1 There is a need to reduce energy costs and carbon emissions from the
Council’s property assets.  Installing solar PV panels on the Council’s
buildings will both reduce scope 2 carbon emissions associated with grid
electricity use as well as reduce revenue spend on electricity. There is an
opportunity to install solar PV on many of the council’s buildings. Doing so can
utilise currently unused roof space.  The electricity from the PV would be fed
generally directly into the building offsetting the cost and emissions of using
electricity supplied via the grid. 
3.2 An assessment of the Council’s buildings was undertaken to consider what a
pilot project might look like. The highest electricity using buildings were
considered. The buildings that were selected to be looked at as a starting
Item 11.
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point are Elgin Library, HQ Annexe and Ashgrove Depot. These have been
chosen at this point due to each building’s high consumption and times of use. 
There are other buildings in the Council’s portfolio that will also be suitable for
PV and it is hoped these projects could be replicated elsewhere. 
3.3 The PV would be sized in order that the majority of the electricity generated
would be consumed on site as this is what is currently economically viable.
Systems should be developed with room for expansion as further electrical
loads are added to the buildings for example more electric vehicle charging
points. 
3.4 There are a number of ways that projects like this could be funded through
capital provided by the Council; any potential grant funding that becomes
available and Power Purchase Agreements (PPA). A PPA is a commercial
agreement between the Council and a provider who will share in the capital
cost in return for a revenue income from the Council via payment for the
electricity used. The PPA can range in the amount of capital funding from 25%
up to 100%. The higher the funding provided via the PPA, the higher the end
cost of the electricity and therefore reduced revenue saving. 
3.5 An initial high-level proposal for Elgin library indicated an installation cost of
circa £70,000, with the electricity generated equating to around 13% of the
yearly demand, thus generating savings of circa £10,000 per year and
avoiding 11,000 KgCO2 per year. The simple payback period being around
seven years for this project.  If this was extrapolated across the other two
buildings, it is estimated that total annual savings could be in the region of
£40,000 from the three buildings. 
3.6 Further buildings could be developed with solar PV, however factors like roof
size, aspect and demand for electricity on site all significantly affect the benefit
a panel array could provide. Therefore, at this stage, committing to specific
buildings is difficult, however there is a desire to roll the project out across the
portfolio. Due to staff capacity and in order to optimise the pace of this
programme, it is proposed that a delivery partner would project manage the
delivery of this programme and all other assets that are identified for an
installation. The costs of this support will be built into the spend to save
calculation. 
3.7 In order for the property to receive an installation, it is intended that a spend to
save assessment is undertaken on the individual building projects before
implementation. The process will assess all costs of delivery including any
professional/project support along with borrowing costs against the savings
generated from the project and the life expectancy of the solar panels. If within
this assessment it is deemed that the project will meet the spend to save
criteria of the Council at the time, it is proposed that delegation is provided to
the Head of Housing and Property Services and Chief Financial Officer to
agree and instruct the spend, subject to completion of appropriate ancillary
project governance in terms of the Council’s Project Management
Governance Policy. Any projects which do not come under this threshold will
not be progressed in isolation. They might be progressed as part of a wider
upgrade of a property if it is deemed appropriate. 
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4 SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP)
This report supports the aims of the Corporate Plan of a financially stable
Council. 
(b) Policy and Legal
The project will support the Council’s Climate Change Route map and
Climate Change Strategy. 
(c) Financial Implications
It is estimated that the initial three buildings would require capital
expenditure of circa £250,000 and should generate annual energy
savings in the region of £40,000. Any projects approved under this
approach will be subject to the usual reporting/monitoring arrangements
for capital budgets and will deliver a positive net revenue benefit in
addition to covering the cost of borrowing. Each individual building will be
assessed and will be required to show a simple payback period of 10
years or less before approval is provided for works to progress. 
(d) Risk Implications
If the Council does not progress with this programme the following risks
would materialise: 
i) Continued high revenue costs both energy consumption and
maintenance.
ii) Lack of progression to net zero.
iii) Reputational damage if the Council does not progress towards net
zero. 
(e) Staffing Implications
Each proposal will be assessed against spend to save principles and this
will include the cost of professional support to manage and deliver. If
internal staff resource required to delivery this will delay project, and
savings generation and potentially affect other energy management
projects. 
(f) Property 
These are set out in the report. 
(g) Equalities/Socio Economic Impact
No equalities or socio-economic impacts have been identified relating to
the recommendations of this report. 
(h) Climate Change and Biodiversity Impacts
The proposals to install solar PV arrays on Council property assets will
help reduce energy consumption from the national grid within our
buildings. Further, the energy generated will be zero carbon emitting and
will help the Council reduce its carbon emissions. 
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(i) Consultations
The Head of Housing and Property Services, the Chief Financial Officer,
the Legal Services Manager, the Equal Opportunities Officer and the
Democratic Services Manager have been consulted and their comments
incorporated in this report as appropriate. 
5. CONCLUSION 
5.1 It is recommended that Council note the proposed plan to install solar
PV panels on initially 3 buildings with the intention to roll out to other
property assets. 
5.2 Delegate authority to the Head of Housing and Property Services and
Chief Financial Officer to agree individual projects based on the spend
to save principles. 
Author of Report: Neil Strachan, Property Asset Manager
Background Papers:  
Ref:    SPMAN-1285234812-1611  
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REPORT TO: MORAY COUNCIL ON 13 AUGUST 2024 
SUBJECT: INFORMATION REPORT: BY ELECTION – WARD 7 – ELGIN
SOUTH 
BY:  DEPUTE CHIEF EXECUTIVE (EDUCATION, COMMUNITIES AND
ORGANISATIONAL DEVELOPMENT) 
1. REASON FOR REPORT 
1.1 To inform the Council of the date of the by election in Ward 7, Elgin South
following confirmation of Councillor Leadbitter’s intention to resign from 14
August 2024. 
1.2 This report is submitted to Committee in terms of Section II (9) of the Council's
Scheme of Administration relating to elections. 
2. BACKGROUND 
2.1 Following the UK Parliamentary Election on 4 July 2024 and the subsequent
election of Councillor Graham Leadbitter as the Member of Parliament for the
Moray West, Nairn and Strathspey Constituency, Councillor Leadbitter has
confirmed his intention to resign his role as Councillor from 14 August 2024. 
2.2 As a result of his resignation, a vacancy will arise in Ward 7 – Elgin South and
a by election will need to be held to elect a new Councillor for the Ward. 
2.3 A by election must be held within 3 months of the resignation.  Following
discussion between the Returning Officer and the Elections team, it has been
agreed that the by election will be held on Thursday 7 November 2024, with
the Count being held at 10am on Friday 8 November 2024, venue to be
confirmed. 
2.4 Any changes to political balance and Outside Body membership will be
considered in a further report to Council following the outcome of the by
election.
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3. SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP)
None 
(b) Policy and Legal
None 
(c) Financial implications
The cost of a by election is met by the Council. 
(d) Risk Implications
None 
(e) Staffing Implications
None 
(f) Property
None 
(g) Equalities/Socio Economic Impact
None 
(h) Climate Change and Biodiversity Impacts
None 
(i) Consultations
The Depute Chief Executive (Education, Communities and
Organisational Development) and the Head of Governance, Strategy and
Performance have been consulted and any comments have been
incorporated into the report. 
4. CONCLUSION 
4.1 The by election for the vacancy in Ward 7 – Elgin South will take place
on Thursday 7 November 2024 with the Count taking place at 10am on
Friday 8 November 2024, venue to be confirmed. 
Author of Report: Tracey Sutherland, Democratic Services Manager
Background Papers: 
Ref: 
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REPORT TO: MORAY COUNCIL ON 13 AUGUST 2024 
SUBJECT: INFORMATION REPORT: SUNDRY DEBT WRITE-OFF
INFORMATION FOR 2024/2025 
BY:  DEPUTE CHIEF EXECUTIVE (ECONOMY, ENVIRONMENT AND
FINANCE) 
1. REASON FOR REPORT 
1.1 To inform the Council of the details of Sundry Debt transactions which  will be
written off during 2024/25, relating to invoices raised up to 31 March 2023. 
1.2 This report is submitted to Council in terms of Section III A (2) of the Council's
Administrative Scheme relating to the regulation and management of the
Council’s finances according to policy. 
2. BACKGROUND 
2.1 The current Sundry Debt Management Policy, which includes the procedures
for sundry debt write off, was approved by Policy and Resources Committee on
1 September 2015 (paragraph 9 of the Minute refers). Sundry debts are defined
as all amounts due to the Council with the exception of Housing Rents, Non
Domestic Rates and Council Tax. 
2.2 The process of writing off debts is an administrative exercise, which removes
the debts from the Council’s balance sheet but in practical terms still allows the
Council to pursue the debts until they can no longer be legally recovered. 
Sundry debts are time prescribed 5 years after the last communication of debt
recovery. 
2.3 The write off process only commences after all other avenues of recovery have
been exhausted. The recovery processes are detailed below: 
• First Council reminder (day 21)
• Second Council reminder (day 49)
• Referral to external debt collector (day 59)
• Further reminder letters
• Telephone contact
• Doorstep collection (where appropriate)
• Salary arrestment (where appropriate)
• Court action (where appropriate)
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2.4 To avoid referring debt to the external debt collector a number of additional
actions are taken by Finance staff: 
• Instalment arrangements are offered when required
• Regular debt management information reports are produced for
departments to review
• Regular meetings are held with departments to discuss potential
defaulters.
• Regular contact with departments regarding sensitive debt (eg for
social care services). Departmental knowledge of their customers can
lead to recommendation for write off on economic grounds. The
majority of these are invoices for Social Care services. 
2.5 A summary of reasons for invoices being written off after the year end are
shown in the table below: 
Reason  Value (£)  Count
% of total
value
written off
% of total
number
written off
Department
Recommendation
29,844.35 77 11.02 5.54
Bankrupt/Sequestration 4,378.35 9 1.62 0.65
Gone Away 5,929.01 24 2.19 1.73
External debt collector
recommendation
230,600.94 1,280 85.17 92.08
Total 2024/25 270,752.65 1,390 100.00 100.00
Total 2023/24 221,818.27 1,032   
2.6 The same invoices have been analysed by service and are shown in the table
below. 
Service  Value (£)  Count
% of Total
Value
Written Off
% of Total
Number
Written Off
Childrens’ Services 39.69 1 0.01 0.07
Economic Growth and
Development
14,251.88 9 5.26 0.65
Education 914.00 16 0.34 1.15
Education, Resources and
Communities
6,059.06 199 2.24 14.32
Environmental and
Commercial
65,825.22 389 24.31 27.99
Financial Services 966.44 3 0.36 0.22
Governance, Strategy and
Performance
64.26 2 0.02 0.14
Health and Social Care 51,253.85 308 18.93 22.16
Housing & Property 131,378.25 463 48.52 33.31
Total 270,752.65 1,390 100.00 100.00 
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2.7 For comparison, the service analysis for 2023/24 is shown below. 
Service Value (£) Count Movement (£) Movement
(Number)
Children’s Services   +39.69 +1
Economic Growth and
Development
34,366.55 16 -20,114.67 -7
Education 221.67 6 +692.33 +1
Education, Resources
and Communities
4,524.31 127 +1,534.75 +72
Environmental and
Commercial
105,259.73 450 -39.434.51 -61
Financial Services 93.00 1 +873.44 +2
Governance Strategy and
performance
132.10 2 -67.84 0
Health and Social Care 45,332.73 332 +5,921.12 -24
Housing and Property 31,888.19 98 +99,490.06 +365
Total 221,818.27 1,032 +48,934.38 +358 
3. SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP))
None directly relating to this report. 
(b) Policy and Legal
The process employed to establish the debt for write off is prescribed by
the Council’s Debt Management Policy. 
The Council’s Financial Regulations state that the Chief Financial Officer
shall act on advice from the Head of Governance, Strategy and
Performance, external debt collectors and/or Sheriff Officers when
determining debts to be written off for accounting purposes. Details of
debts written off shall be retained for credit control purposes and to allow
the debts to be pursued at any stage until they become time prescribed.
(c) Financial implications
The financial implications are shown in paragraphs 2.5 and 2.6 but all
debts will continue to be pursued until the Council is legally prevented
from doing so. 
(d) Risk Implications
Regular meetings are held with departments in order to identify and
contact defaulters quickly to reduce the Council’s exposure to unpaid
debt.  Any new information received by the Council is used to pursue the
debt until legally prescribed. 
(e) Staffing Implications
None directly relating to this report. 
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(f) Property
None directly relating to this report. 
(g) Equalities/Socio Economic Impact
None directly relating to this report. 
(h) Climate Change and Biodiversity Impacts
No climate change or biodiversity implications have been determined for
this policy. 
(i) Consultations
The process of writing off invoices involves continuous consultation with
both the Council’s external debt collection agency and the relevant service
departments. 
5. CONCLUSION 
5.1 All debts will continue to be pursued until they can no longer be legally
recovered or it becomes uneconomic to pursue recovery. 
5.2 Debts amounting to £270,752.65 were considered to be sufficiently
unlikely to be recovered as to warrant being written off during 2024/25,
which is to say they are no longer included as debtors on the Council’s
balance sheet. 
Author of Report: Daniel Littlewood, Assistant FMS & Banking Manager
Ref: DL/SPMAN-1293228629-1122 
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