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Agenda Document Pack - Clinical and Care Governance Committee - 28/05/2026

Moray Council · 28 May 2026
Back to Clinical and Care Governance Committee — 28 May 2026 and its agenda

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Clinical and Care Governance Committee 
Thursday, 28 May 2026 
Council Chambers 
NOTICE IS HEREBY GIVEN that a Meeting of the Clinical and Care Governance
Committee, Council Chambers, Council Office, High Street, Elgin, IV30 1BX on
Thursday, 28 May 2026 at 10:00 to consider the business noted below. 
AGENDA 
1. Welcome and Apologies 
2. Declaration of Member's Interests 
3. Minute of meeting of 26 February 2026 5 - 8
4. Action Log - 26 February 2026 9 - 10 
Safe and Effective Practice 
5. Health and Social Care Moray Clinical and Care
Governance Group Escalation Report
11 - 28 
Effective Communication and Information 
6. Complaints Report for Quarter 4 2025-2026 29 - 44
7. Grampian Vaccination and Immunisation Annual Report
2025
45 - 158
8. Items for Escalation to MIJB 
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Watching the Meeting
You can watch the webcast live by going to:    
http://www.moray.gov.uk/moray_standard/page_43661.html    
Webcasts are available to view for 1 year following the meeting.  
You can also attend the meeting in person.  If you wish to
attend in person, please come to the High Street entrance door
and a member of staff will let you into the Chamber. 
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MORAY INTEGRATION JOINT BOARD 
SEDERUNT 
Mr Derick Murray (Chair)  
Councillor Peter Bloomfield (Voting Member)
Councillor Scott Lawrence (Voting Member)
Mr Alex Stephen (Voting Member)  
Professor Duff Bruce (Non-Voting Member)
Mrs Sheila Brumby (Non-Voting Member)
Ms Helen Chisholm (Non-Voting Member)
Mr Sean Coady (Non-Voting Member)
Ms Miriam Connor (Non-Voting Member)
Dr Robert Lockhart (Non-Voting Member)
Mr Jim Lyon (Non-Voting Member)
Ms Aimee McIntosh (Non-Voting Member)
Ms Deborah O'Shea (Non-Voting Member)
Ms Judith Proctor (Non-Voting Member)
Ms Elizabeth Robinson (Non-Voting Member)
Mrs Christine Stevens (Non-Voting Member) 
Clerk Name: Caroline O'Connor
Clerk Telephone: 07779 999296
Clerk Email: committee.services@moray.gov.uk 
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MINUTE OF MEETING OF THE CLINICAL AND CARE GOVERNANCE COMMITTEE 
Thursday, 26 February 2026 
Council Chambers, Council Office, High Street, Elgin, IV30 1BX 
PRESENT 
Councillor Peter Bloomfield, Mrs Sheila Brumby, Mr Sean Coady, Ms Miriam Connor,
Councillor Scott Lawrence, Dr Robert Lockhart, Mr Jim Lyon, Mr Derick Murray, Ms
Deborah O'Shea, Ms Judith Proctor, Mrs Christine Stevens 
APOLOGIES 
Professor Duff Bruce, Ms Helen Chisholm, Ms  Aimee McIntosh, Ms Elizabeth Robinson,
Mr Alex Stephen 
IN ATTENDANCE 
Allied Health Professional Lead, Moray; Corporate Manager; Corporate Business
Support Manager; Interim Service Manager, Mental Health and Drug and Alcohol
Services; Interim Primary Care Development Manager; Aberdeenshire Clinical Lead GP
and Caroline O'Connor, Committee Services Officer  
SUBSTITUTES
Mr Sandy Riddell (for Mr Alex Stephen) 
1.         Chair 
The meeting was chaired by Mr Derick Murray.  
2.         Declaration of Member's Interests 
There were no declarations of Member's interests in respect f any item on the agenda.  
3.         Minute of meeting of 28 August 2025 
The minute of the meeting of 28 August 2025 was submitted and approved.  
Item 3.
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4.         Action Log - 28 August 2025 
The Action Log of the meeting of 28 August 2025 was discussed and updated
accordingly.  
With reference to Item 2 on the Action Log where Councillor Bloomfield highlighted an
typographical error in the due date column as it do not match with the date in the action
required column, the Clerk confirmed the due date should read 25 September 2025 and,
once amended, the action would be marked as closed.  
5.         Complaints Report for Quarters 1, 2 and 3, 2025/2026 
The meeting had before it a report by the Chief Nurse - Moray informing the Committee
of complaints and feedback reported and closed during Quarters 1, 2 and 3 (1 April 2025
- 31 December 2025).  
Following consideration the Committee unanimously agreed to note the totals, lessons
learned, response times and action taken for complaints completed within the first
three quarters of 2025/26.  
6.         Drug Related Deaths in Moray 
The meeting had before it a report by the Interim Service Manager, Mental Health and
Drug and Alcohol services updating the Committee about drug related deaths in Moray.  
Following consideration the Committee unanimously agreed to note:-  
i) the drug related death figures for Moray; 
ii) ongoing work of the services in relation to the Multi Agency Risk System (MARS)
process; 
iii) the National Benchmarking report on the implementation of the Medication
Assisted Treatment (MAT) Standards: Scotland 2023/24; 
iv) the work being done on the Moray residential rehabilitation pathway; and 
v) the development of a strategic group and lived experience panel to align the Moray
strategy and the National Mission.  
7.         Health and Social Care Moray Clinical and Care Governance Group Escalation
Report 
The meeting had before it a report by the Chief Nurse - Moray informing Committee of
progress and exceptions reported to the Clinical and Care Governance Group since the
last report to Committee in August 2025.  
Following consideration the Committee unanimously agreed to note the contents of the
report.  
8.         Items for Escalation to MIJB 
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The Committee noted that there were no items for escalation to the Moray Integration
Joint Board.  
9.         Primary Care Update [Para 6.2.3] 
The meeting had before it a report by the Primary Care Development Manager informing
Committee of issues identified within Moray Primary Care relating to the hand back of a
General Medical Services Contract following a prolonged period of concern.  
In response to a question from Mr Riddell asking for the timescales of implementation of
the action plan, the Primary Care Development Manager confirmed implementation of
the action plan would be completed within 3 months.  
In order to provide assurance to Committee of completion of the action plan, the Chair
moved adding an additional recommendation (iii) "to report back to this Committee on
implementation of the Action Plan." 
Following consideration and there being no one otherwise minded, the Committee
unanimously agreed to:-  
i) note that a Level 1 investigation was undertaken; 
ii) note the work undertaken to address and resolve the issues identified; and 
iii) report back to this Committee on implementation of the Action Plan. 
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MEETING OF MORAY INTEGRATION JOINT BOARD CLINICAL AND CARE GOVERNANCE COMMITTEE  
THURSDAY 26 FEBRUARY 2026   
ACTION LOG    
ITEM
NO. 
TITLE OF REPORT  ACTION REQUIRED  DUE DATE  ACTION BY  UPDATE MAY
2026
1.  HSCM Clinical and
Care Governance
Group Escalation
Report
27/02/25
Work to be undertaken to refresh the
Terms of Reference (TOR) in April 2025
following conclusion of national work
relating to the practice governance
elements and reported back to
Committee in due course. 
February
2026
Corporate
Manager
Progress update
included in HSCM
CCGG Escalation
report on today’s
agenda.
2.  Complaint Report for
Quarters 1, 2 and 3
2025/26
26/02/26 
1. Learning from upheld/partially upheld
complaints to be included in future
reports.
2. Where increases in trends are shown
on a graph, include narrative on any
particular contributory themes. 
3. Remind Cllrs of email address to use
when logging complaints to ensure
consistency of recording. 
Corporate
Business Support
Manager 
SMT 
Ongoing as
reporting continues
to be refined. 
Processes are being
reviewed 
3.  Drug Related Deaths in
Moray 26/02/26
Prepare briefing or recirculate ADP
Strategy to members of Committee with
analysis of drug use in Moray in terms of
work being undertaken, changing
patterns and challenges. 
Chief Officer Moray ADP
Strategic Delivery
Plan 2026-29
scheduled for June
MIJB meeting
Item 4.
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ITEM
NO. 
TITLE OF REPORT  ACTION REQUIRED  DUE DATE  ACTION BY  UPDATE MAY
2026
4.  HSCM Clinical and
Care Governance
Group Escalation
Report 26/02/26 
Evaluation of Realistic Medicine and
MeOC Benefits programme to be shared
with Committee. 
Depute Chief
Officer
Promotion of MeOC
and Realistic
Medicine remains
ongoing, with
principles
increasingly
embedded as
standard within
approaches such as
community
appointment days. 
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REPORT TO: MORAY INTEGRATION JOINT BOARD CLINICAL AND CARE
GOVERNANCE COMMITTEE ON 28 MAY 2026 
SUBJECT: HEALTH AND SOCIAL CARE MORAY CLINICAL AND CARE
GOVERNANCE GROUP ESCALATION REPORT 
BY:  CHIEF NURSE – MORAY 
1. REASON FOR REPORT 
1.1 To inform the Committee of progress and exceptions reported to the Clinical and
Care Governance Group since the last report to Committee in February 2026. 
2. RECOMMENDATION 
2.1 It is recommended that the Committee consider and note the contents of the
report. 
3. BACKGROUND 
3.1 Health and Social Care Moray (HSCM) Clinical Governance Group was
established as described in a report to this Committee on 28 February 2019 (para
7 of the minute refers). 
3.2 The assurance framework for clinical governance was further developed with the
establishment of the Clinical Risk Management Group (CRM) as described in a
report to this Committee on 30 May 2019 (para 7 of the minute refers). 
3.3 As reported to this Committee on 29 October 2020 (para 5 of the minute refers)
Social Care representatives attend the Clinical Governance Group, so the group
was renamed HSCM Clinical and Care Governance (CCG) Group. 
3.4 A refresh of the Terms of Reference for the HSCM CCG Group was undertaken in
2023 and reported to this Committee on 30 November 2023 (para 6 of the minute
refers).  A further refresh of the Terms of Reference for the HSCM CCG Group is
currently underway and will be presented to this Committee once finalised. 
3.5 This report contains information reported to HSCM CCG Group from Clinical
Service Groups / departments. This report also contains further information
Item 5.
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relating to incidents / adverse events reported via Datix and areas of concern / risk
and good practice shared during the reporting period. 
3.6 The meeting schedule of the MIJB does not always align to quarterly reporting.  It
has been agreed that the Escalation Report should include the CCG Group
meetings between committee scheduling to ensure committee is provided with
the most up to date information; this may not always be quarterly. 
3.7 The CCG Group have met 3 times during this reporting period. 
4. KEY MATTERS RELEVANT TO RECOMMENDATION 
4.1 This section summarises the main governance matters considered by the HSCM
CCG Group during the reporting period, together with the key implications for
assurance and any matters requiring onward attention by the Committee. 
HSCM CCG Group Workshop
4.2 On 5 March 2026, a multi-agency workshop took place to the effectiveness of the
CCGG.  This facilitated workshop and subsequent meeting (held on 2 April)
undertook a structured review of the group’s effectiveness, purpose, objectives,
reporting mechanisms and membership to ensure that its remit and structure
remain fit for purpose. This is important as it supports clearer governance,
stronger assurance routes and effective escalation where required.  A report
outlining the findings, key changes and next steps is attached at Appendix 2.  Any
revisions to the arrangements will be progressed through the appropriate
governance processes. 
Values Based Reflective Practice essential toolkit training
4.3 Values Based Reflective Practice (VBRP®) aims to support wellbeing and give staff
the tools to reflect on their individual practice, helping staff maintain person-
centred care and re-connect with their core professional values. The VBRP®
Essential Toolkit training is available for all health and social care staff, training
takes place in person with dates available in Elgin and Aberdeen. A number of
staff from Moray have attended. Reflective practice can support staff resilience,
learning culture and quality of care. Evaluation feedback is currently being
gathered to understand the impact of the training locally and to inform any further
rollout or support requirements. 
Prescribing Efficiencies 
4.4 Since June 2024, a Specialist Pharmacy Technician has been in post to identify
and recommend changes from a prescribing cost-saving efficiency perspective. 
The role has supported a collaborative approach from the Pharmacy Teams, GP
Practices and NHS Grampians Medicines Unit to promote a consistent approach
across Moray and Grampian. The role began as a spend-to-save initiative but has
been so successful over the last 2 years that it has now been made permanent
within HSCM.  The Specialist Pharmacy Technician continues to work closely with
the GP Practices and the Medicines Unit to ensure that all switches are
appropriate, consistently applied and support best value. 
Overview of Incidents, Complaints and Risk Management
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Clinical Risk Management (CRM)
4.5 The CRM group continues to meet every 2 weeks to discuss issues highlighted on
the HSCM Datix dashboard. This includes Complaints, Level 1 and Level 2
Adverse Event Reviews, and Risks. 
4.6 Membership includes Senior Managers, Clinical Leads, Chief Nurse and relevant
Service Managers. The purpose is to enable oversight and assurance to senior
leaders regarding the quality and standards of services. The group supports that
adverse events and complaints are investigated appropriately, and learning is
identified and shared appropriately, including cross sector learning where
relevant 
Complaints and Feedback
4.7 The HSCM Quarterly Complaints report for Quarter 4 of 2025/26 is a separate item
on today’s agenda. Complaints continue to form an important part of the overall
governance and assurance framework, alongside adverse events and risk
management, by identifying themes, opportunities for learning and areas requiring
improvement. 
Adverse Events (AE)
4.8 Information about AE reported on Datix during Quarter 4, 2025/26 is available at
Appendix 1. 
4.9 Graph 1 in Appendix 1 shows that while figures remain relatively consistent there
are three peaks noted at Q3 2022/23, Q3 2023/24 and Q2 2025/26 for adverse
events that resulted in no harm. The peaks can be attributed to incidents in
mental health inpatient areas. Some inpatients may present with higher levels of
distress, violence or aggression,  resulting in an increase in recorded incidents. In
Q2 2025/26, reporting was also influenced by repeated absconding attempts by 
one inpatient in a Community Hospital, each of which was appropriately  recorded
on Datix. 
4.10 Following a pan-Grampian decision to undertake Level 1 reviews for all patients
open to services who die by suicide, these cases are recorded as deaths.  This
automatically triggers a major/extreme rating. This had the potential to distort
reporting at that level. The position was reviewed through the wider Mental Health
and Learning Disability service Adverse Event Review Group, and it was agreed
such cases should be recorded as Moderate while still proceeding to a full Level 1
review.  This supports greater consistency in recording across Grampian. 
Findings and Lessons Learned from incidents and reviews
4.11 A Level 1 review consists of a full review team who have been commissioned to
conduct a significant adverse event review (SAER), reporting findings and learning
via the division/service governance structures. 
4.12 There are currently 15 Level 1 reviews in progress (at the time of reporting). Three
Level 1 reviews have concluded in this reporting period. 
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4.13 NHS Grampian have set up a short life working group (SLWG) to improve
performance on Level 1 reviews.  There is a strong emphasis on Putting People
First and trauma-informed approaches informed by powerful lived-experience
workshops. Sub-groups are focussed on commissioning of SAERs, learning,
quality and safety, governance, and supporting people, families and staff. The
Chief Nurse for Moray is contributing to  this programme of  work and will provide
updates to committee members through future reports 
HSCM Risk Registers
4.14 Each Clinical service identifies and documents risks relevant to their service. 
Service managers are invited to attend the Clinical Risk Management (CRM)
group, which provides constructive challenge and support.  These discussions
support appropriate review of risks, confirmation that mitigating actions are
proportionate, and ensure risk records remain accurate and up to date. 
4.15 The risk register is routinely reviewed by Service leads with guidance and support
provided. A review of the risk framework is due to commence shortly, and any
proposed changes or updates to those processes will be taken through the
appropriate governance structures. 
4.16 At the time of reporting, there are 42 risks on the sector risk register. These are
monitored and reviewed as appropriate, by the Service Managers. The current risk
level of each risk is displayed in the chart below: 
4.17 A number of operational risks are currently assessed as High or Very High,
predominantly relating to workforce pressures.  These risks are subject to active
management and oversight through established HSCM governance
arrangements, including the CRM Group and Senior Management Team. Whilst
these risks remain significant, they are under active management and oversight,
and no operational risk currently requires escalation to this Committee. 
Items for escalation to the Clinical and Care Governance Committee 
Low
5%
Medium
55%
High
38%
Very High
2%
Risks by Risk level (current)
Low
Medium
High
Very High
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4.18 There are no items requiring escalation to Committee at this time. Current risks
and governance matters continue to be managed through established operational
and senior governance arrangements 
5. SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes
Improvement Plan (LOIP)) and Moray Integration Joint Board
Strategic Plan “Partners in Care 2022 – 2032”
As set out within Annex C of the Health and Social Care   
Integration Public Bodies (Joint Working) (Scotland) Act 2014      
Clinical and Care Governance Framework.  
(b) Policy and Legal
Clinical and Care Governance requirements are set out within the Moray             
Health and Social Care Integration Scheme. Appropriate arrangements     
must be in place to ensure and evidence good governance in meeting
duties under the Public Bodies (Joint Working) (Scotland) Act 2014. 
(c) Financial implications
None directly associated with this report. 
(d) Risk Implications and Mitigation
Established systems and processes are in place across service areas to
support clinical governance, providing assurance to the HSCM Senior
Management Team and to this Committee. These arrangements support
the identification, review and management of risks arising from adverse
events, complaints, scrutiny activity and wider governance concerns, while
also enabling learning and sharing of good practice across Health and
Social Care. 
Adverse events, complaints and risk information provide important
intelligence on emerging themes, patterns and areas requiring
improvement. Regular monitoring through Datix, the Clinical Risk
Management Group and wider governance structures supports timely
action, proportionate mitigation and continuous improvement in the
quality and safety of care. 
A number of operational risks remain high or very high, predominantly in
relation to workforce pressures, but these are subject to active
management and oversight through established governance
arrangements. No new risk implications arise directly from this report, and
no operational risks currently require escalation to Committee. 
(e) Staffing Implications
This activity is core to all practitioners in the front line both in terms of their
professional competence and assurances in care delivery. There are no
direct implications arising from this report. 
(f) Property
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None directly arising from this report. This report does not propose any
changes to physical infrastructure. 
(g) Equalities/Socio Economic Impact 
There is no requirement for an equality impact assessment because there
is no change to policy required as a result of this report. 
(h) Climate Change and Biodiversity Impacts
None directly arising from this report. This report focuses on clinical and
care governance, specifically relating to service quality, safety, and
learning from adverse events and complaints. 
(i) Directions
None directly arising from this report. This report does not propose any
changes to physical infrastructure, service delivery models, or resource
allocation. 
(j) Consultations
Consultations have been undertaken with the following staff who agree
with the content of this report where it relates to their area of responsibility: 
• HSCM Clinical and Care Governance Group members
• Caroline O’Connor, Committee Services Officer, Moray Council
• Alistair Boyd-Orr, Lead Pharmacist Primary Care 
6. CONCLUSION 
6.1 The HSCM CCG Group is assured that issues and risks identified from
complaints, adverse events, clinical risk management activity and  internal
and external reporting, are identified, reviewed, and escalated appropriately
through established governance arrangements. This report provides
assurance to the Committee that systems remain in place to support
oversight, scrutiny, learning and improvement across HSCM. Whilst some
workforce related risks remain high, these continue to be actively managed,
and there are no matters requiring escalation to the Committee at this time. 
Author of Report: Sonya Duncan, Interim Corporate Manager, HSCM
Background Papers: with author 
Ref: 
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APPENDIX 1
Adverse Events by Category and Level of Review Reported on Datix (Quarter 4, 2025/26)
Table 1  
Level 3 - local review
by line manager in
discussion with staff
Level 2 - local
management team
review
Level 1 - significant
adverse event analysis
and review
No Level
of Review
Assigned Total
Abusive, violent, disruptive or self-harming behaviour 120 0 1 9 130
Access, Appointment, Admission, Transfer, Discharge (Including
Absconders) 5 0 0 1 6
Accident (Including Falls, Exposure to Blood/Body Fluids, Asbestos, Heat,
Radiation, Needlesticks or other hazards) 107 5 0 9 121
Clinical Assessment (Investigations, Images and Lab Tests) 2 0 0 1 3
Consent, Confidentiality or Communication 4 0 0 2 6
Financial loss 2 0 0 0 2
Fire 7 0 0 0 7
Implementation of care or ongoing monitoring/review (inc. pressure ulcers) 18 1 0 3 22
Infrastructure or resources (Staffing, Facilities, Environment, Lifts) 5 0 0 0 5
Medical device/equipment 4 0 0 1 5
Medication 26 0 0 5 31
Other - please specify in description 24 1 0 8 33
Patient Information (Records, Documents, Test Results, Scans) 1 0 0 1 2
Security (no longer contains fire) 1 0 0 0 1
Treatment, Procedure (Incl. Operations or Blood Transfusions etc.) 3 0 0 0 3
Total 329 7 1 40 377 
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Adverse Events by Type and Result Reported on Datix (Quarter 4, 2025/26)
Graph 1 
0
50
100
150
200
250
Breach of
Information / IT
Security
Patient / Client /
Resident
Staff (including
Volunteers)
Student or
Trainee
Visitors,
Relatives or
member of the
Public
Provision of
Service
Property /
Equipment
Adverse Events by Type and Result
Near Miss (event prevented)
Event resulted in NO injury, harm or ill-health
Event resulted in injury, harm or ill-health
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Adverse Events by Service and Level of Review Reported on Datix (Quarter 4, 2025/26)
Table 2  
Level 3 - local review by line
manager in discussion with
staff
Level 2 - local
management team
review
Level 1 - significant adverse
event analysis and review No Level
of review
assigned
Total
Allied Health Professionals 12 1 0 1 14
Community Hospital Nursing 77 0 0 17 94
Community Nursing 22 2 0 7 31
Community Pharmacy 1 0 0 0 1
Community Therapy Services 1 1 0 0 2
General Practice 3 0 0 1 4
GMED 19 0 0 4 23
Grampian Vaccination and Immunisation Programme 9 0 0 1 10
MacMillan Nursing Service 0 0 0 1 1
Mental Health - Adult Mental Health 43 0 1 5 49
Mental Health - Learning Disabilities 1 1 0 0 2
Mental Health - Old Age Psychiatry 125 0 0 0 125
Mental Health - Psychology 0 0 0 1 1
Mental Health - Specialisms 5 0 0 0 5
Out of Hours Community Nursing 3 0 0 0 3
Primary Care 4 1 0 1 6
Public Dental Service 4 0 0 1 5
Administration 0 1 0 0 1
Total 329 7 1 40 377 
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Adverse Events by Type and Severity Reported on Datix (Quarter 4, 2025/26)
Table 3  
NEGLIGIBLE:
Negligible/no injury or
illness, negligible/no
disruption to service,
negligible/no financial
loss
MINOR: Minor injury
or illness, short term
disruption to service,
minor financial loss
MODERATE: Significant
injury, externally reportable
e.g. RIDDOR, some
disruption to service,
significant financial loss
MAJOR: Major
injury, sustained
loss of services,
major financial loss
EXTREME: Death or
major permanent
incapacity,
permanent loss of
service, severe
financial loss
Total
Breach of Information / IT Security 3 0 0 0 0 3
Patient / Client / Resident 231 63 5 2 1 302
Staff (including Volunteers) 19 3 2 0 0 24
Student or Trainee 0 1 0 0 0 1
Visitors, Relatives or member of the
Public 3 1 0 0 0 4
Provision of Service 24 0 0 0 0 24
Property / Equipment 19 0 0 0 0 19
Total 299 68 7 2 1 377 
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Table 4: All adverse events by result by Quarter (Qtr) on Datix  
2022/23 
Qtr 3
2022/23
Qtr 4
2023/24
Qtr 1 
2023/24
Qtr 2
2023/24
Qtr 3
2023/24
Qtr 4
2024/25
Qtr 1
2024/25
Qtr 2
2024/25
Qtr 3
2024/25
Qtr 4
2025/26
Qtr 1
2025/26
Qtr 2
2025/26
Qtr 3
2025/26
Qtr 4
Occurrence
with NO
injury, harm
or ill-health
283 200 210 270 327 235 217 225 252 275 272 340 270 250
Occurrence
resulting in
injury, harm
or ill-health
78 60 73 76 71 70 69 59 70 79 99 96 78 90
Near Miss
(occurrence
prevented)
38 20 22 26 50 31 27 41 30 44 36 46 45 37
Property
damage or
loss
0 0 0 0 0 0 0 0 0 0 0 0 0 0
Death 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Total 349 280 305 372 448 336 313 325 352 398 407 482 393 377 
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Table 5: Adverse Events by Severity Reported by Quarter (Qtr) on Datix  
2022/23 
Qtr 3
2022/23
Qtr 4
2023/24
Qtr 1
2023/24
Qtr 2
2023/24
Qtr 3
2023/24
Qtr 4
2024/25
Qtr 1
2024/25
Qtr 2
2024/25
Qtr 3
2024/25
Qtr 4
2025/26
Qtr 1
2025/26
Qtr 2
2025/26
Qtr 3
2025/26
Qtr 4
Negligible 283 226 240 305 388 274 256 278 294 329 325 400 319 299
Minor 60 48 58 61 52 53 50 43 56 66 79 74 70 68
Moderate 5 6 5 6 8 9 6 3 1 1 3 5 4 7
Major 0 0 1 0 0 0 1 1 0 0 0 0 0 2
Extreme  1 0 1 0 0 0 0 0 1 2 0 3 0 1
Total 349 280  305 372 448 336 313 325 352 398 407 482 393 377 
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Graph 1: All Adverse Events by Result per Quarter 
0
50
100
150
200
250
300
350
400
Q4 21/22Q1 22/23Q2 22/23Q3 22/23Q4 22/23Q1 23/24Q2 23/24Q3 23/24Q4 23/24Q1 24/25Q2 24/25Q3 24/25Q4 24/25Q1 25/26Q2 25/26Q3 25/26Q4 25/26
All Adverse Events by Result per Quater
No harm Harm Near Miss
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APPENDIX 2
HSCM Clinical & Care Governance Committee (CCGC) Briefing Paper May 2026
Clinical & Care Governance Group (CCGG) – Refresh of Purpose, Terms of
Reference and Reporting Arrangements
Purpose of Briefing
To brief the Clinical and Care Governance Committee on the recent work undertaken
through the Health and Social Care Moray (HSCM) Clinical & Care Governance Group
(CCGG) to refresh its purpose, Terms of Reference (ToR) and reporting arrangements,
and to outline the key changes and next steps.
Background
The HSCM Clinical & Care Governance Group is a key assurance forum, providing
oversight of quality, safety and governance across health and social care services and
offering assurance to the HSCM Senior Management Team (SMT) and the MIJB Clinical
& Care Governance Committee.
During 2025–26, members increasingly raised concerns that:
• The purpose and role of CCGG were not always clear in practice
• Reporting was inconsistent and often duplicative
• There was limited visibility of learning, improvement and frontline intelligence
• Escalation routes and feedback loops lacked clarity
• Care and social work governance was not consistently integrated into group
business
In response, a facilitated workshop and subsequent meeting were held to undertake a
structured review of the group’s effectiveness, purpose, objectives, reporting
mechanisms and membership.
Work Undertaken
The refresh has been progressed through:
• A multi-agency CCGG workshop (5 March 2026) involving health, care and social
work leaders
• Detailed discussion at subsequent CCGG meeting (2 April 2026)
• Revision of the CCGG Terms of Reference
• Development of a new streamlined monthly Learning and Assurance Reporting
Template
• Review of reporting structures and escalation routes
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This work has been led by the Chief Nurse and Lead AHP (Moray) on behalf of the
partnership, with input from operational, professional and governance leads.
Key Themes Identified
The workshop and follow-up discussions identified consistent themes:
Understanding of Clinical & Care Governance
• Variable understanding of what clinical and care governance means in practice
• Over-emphasis on data reporting, with insufficient focus on learning and
improvement
• Weak feedback mechanisms to services
Purpose and Role of CCGG
• Lack of clarity on what issues should be managed locally versus escalated to
CCGC, SMT or Committee
• Duplication across governance forums
• Inconsistent scrutiny and challenge of reports
Objectives
• Objectives were lengthy, complex and not clearly linked to assurance activity
• Limited visibility of how CCGG delivers assurance or improvement
Reporting and Membership
• The reporting framework and diagrams required simplification and updating
• Representation from care and social work needed strengthening
• Chairing and leadership responsibilities required clarification
• Reporting burden was high, limiting meaningful discussion
Key Changes Agreed
As a result of this work, the following key improvements have been developed:
1. Refreshed Terms of Reference
• Clearer articulation of purpose, decision-making authority and assurance role
• Simplified, clearer objectives aligned to assurance and improvement
• Clarification of membership expectations, deputies and chairing responsibilities
• Stronger emphasis on CCGG as a supportive, ‘critical friend’ forum, not an
operational management body
• Clearer links to SMT and the MIJB Clinical & Care Governance Committee
2. Streamlined Reporting Approach
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• Introduction of a Monthly Service Learning and Assurance Report, replacing
multiple service-by-service updates
• Focus on: 
o Exceptions and emerging risks
o Progress updates on known risks
o Good practice and shared learning
• Explicit distinction between: 
o Items for awareness
o Items requiring discussion
o Items requiring escalation
• Stronger alignment with the Scottish Clinical & Care Governance Framework
(Receive → Scrutinise → Act → Monitor → Report)
3. Clearer Escalation and Feedback Loops
• Agreement that: 
o Operational risks remain owned and managed within services
o CCGG provides collective oversight and challenge
o Escalations route via SMT before Committee, where appropriate
• A clearer expectation of feedback to services on decisions and actions taken
4. Improved Integration of Care Governance
• Agreement for regular, structured input from Adult and Children’s Practice
Governance Boards
• Recognition of the need to visibly integrate care and social work governance into
CCGG assurance 
“Before / After” – What Has Changed 
Area Before After (Refreshed CCGG)
Purpose Broad, historic ToR not always
clear in practice
Clear assurance role with
defined purpose and authority
Focus of reporting High-volume,
service-by-service updates
Exception-based learning and
assurance reporting
Learning &
improvement
Limited visibility Explicit focus on learning, good
practice and improvement
Escalation routes Inconsistent and unclear Clear pathway: CCGG → SMT →
Committee
Operational vs
governance
Blurred boundaries Clear separation – operational
risks managed in services
Care governance Variable and inconsistent
input
Regular, structured Practice
Governance input
Member role Attendance-focused Clear expectations as
contributors and “critical
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friends”
Assurance to SMT Implicit Explicit, structured and
evidence-based 
Current Position
• Revised Terms of Reference have been drafted and will be brought to Committee
once finalised
• The new reporting template has been agreed and will be trialled from the next
CCGG cycle
• Membership and chairing arrangements are being clarified
• Reporting structures will continue to be refined to ensure alignment with wider
Grampian clinical governance developments
Next Steps
• Trial the refreshed reporting template for 3–6 months, followed by evaluation
• Finalise and confirm: 
o Membership and deputies
o Chairing model
o Practice Governance reporting arrangements
• Bring any further refinements to CCGC for agreement if required
• Provide assurance to SMT and Committee on the impact of the refreshed
approach 
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REPORT TO: MORAY INTEGRATION JOINT BOARD CLINICAL AND CARE
GOVERNANCE COMMITTEE ON 28 MAY 2026 
SUBJECT: COMPLAINTS REPORT FOR QUARTER 4, 2025/2026 
BY:  CHIEF NURSE - MORAY 
1. REASON FOR REPORT 
1.1 To inform the Committee of complaints and feedback reported and closed during
Quarter 4 (1 January 2026 – 31 March 2026). 
2. RECOMMENDATION 
2.1 It is recommended that the Committee considers and notes the totals,
lessons learned, response times and action taken for complaints completed
within the last quarter of 2025/26. 
3. BACKGROUND 
3.1 Within Health and Social Care Moray (HSCM), complaints received by NHS
Grampian (NHSG) and Moray Council are recorded on 2 separate systems, in
accordance with the appropriate policy and procedure of these organisations. 
3.2 At the meeting on 27 February 2020 (para 7 of the minute refers), it was agreed
that a combined report from NHSG and Council complaints systems be submitted
to future meetings of the Committee.  At the Committee meeting on 27 August
2020 (para 14 of the minute refers) it was requested that the procedures be
explained to demonstrate the similarities and differences, if any.   
3.3 The NHS and Local Authority (LA) Complaints Handling Procedure requires staff to
receive, consider and respond to complaints and feedback in a person-centred
and proportionate way, with an emphasis on early resolution, fairness and
learning. The procedure has been developed in line with guidance issued by the
Scottish Public Services Ombudsman (SPSO) and reflects the standardised,
two-stage approach to complaints handling applied across NHS and Local
Authority services. This ensures consistency of practice, compliance with SPSO
expectations, fulfilment of statutory duties under the Patient Rights (Scotland) Act
2011, and alignment with the Healthcare Principles introduced by that Act.
Item 6.
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Complaints information is used as a source of assurance and service
improvement, alongside other governance and performance intelligence. 
3.4 The complaints process followed by both NHSG and Moray Council have the
same target response timescales. Early resolution, or front line, complaints will
be responded to within 5 working days and complaints handled at the
investigation stage have a response time of 20 working days. Where it is not
possible to complete the investigation within 20 working days an interim response
should be provided with an indication of when the final response should be
provided. 
3.5 The decision as to whether the complaint is upheld or not will be made by the
manager or Head of Service.  If the person raising the complaint is not satisfied
with the outcome, then they may contact the SPSO for an independent review and
assessment, however prior to this, every effort is made to engage with the
complainant to resolve the matter to their satisfaction. 
4. KEY MATTERS RELEVANT TO RECOMMENDATION 
4.1 Committee is presented with quarterly complaints performance information using
the mandatory Key Performance Indicators (KPIs), published by SPSO in March
2022.  These are: 
Indicator One  The total number of complaints received 
The sum of the number of complaints received at Stage 1 (this
includes escalated complaints as they were first received at Stage 1),
and the number of complaints received directly at Stage 2.
Indicator Two  The number and percentage of complaints at each stage which
were closed in full within the set timescales of five and 20
working days
The number of complaints closed in full at stage 1, stage 2 and after
escalation within MCHP timescales as % of all stage 1, stage 2 and
escalated complaints responded to in full
Indicator Three  The average time in working days for a full response to complaints
at each stage 
The average time in working days to respond at stage 1, stage 2 and
after escalation
Indicator Four  The outcome of complaints at each stage 
The number of complaints upheld, partially upheld, not upheld and
resolved at stage 1, stage 2 and after escalation as % of all
complaints closed at stage 1, stage 2 and after escalation 
4.2 Part 4 of the SPSO Model Complaints Handling Procedure on Governance
stresses the importance of learning from complaints, and the requirements to
record and publicise learning.  Qualitative analysis of learning and service
improvement actions is a mandatory element of complaints reporting and is
included within this report.  
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4.3 HSCM Complaints performance data for Quarter 4 is attached at Appendix 1. 
4.4 Information about complaints referred to the Ombudsman are also included
along with any complaints relating to the actions and processes of Moray
Integration Joint Board (MIJB). 
4.5 Figures reported do not include complaints raised regarding the vaccination
appointments or processes as these are being dealt with through a dedicated
team covering the Grampian area. Any complaints or comments regarding the
Moray Vaccination Centre in Elgin are included in reported figures. 
4.6 Out of Hours Primary Care Service (known as GMED) is hosted by the MIJB for the
whole of Grampian.  GMED service cares for patients who have urgent care needs
and cannot wait until their GP Practice is open. GMED operates 18:00 until 08:00
each weekday, all weekends and each public holiday including the festive period.
Therefore, figures presented for GMED are for a Grampian wide service that on
average sees around 90,000 contacts annually. 
Complaints
4.7 During Quarter 4, a total of 42 complaints were received across HSCM, with 31
complaints closed during the period. The majority of complaints were not upheld.
The data shows that Adult Mental Health Services accounted for the highest
volume of complaints closed during the quarter.  This reflects the complexity of
service delivery and the high levels of demand with these services. 
4.8 The table below sets out total number of complaints received and closed, per
quarter, for 2025/26. 
Received
Q1 25/26
Closed
Q1 25/26
Received
Q2 25/26
Closed 
Q2 25/26
Received
Q3 25/26
Closed
Q3 25/26
Received
Q4 25/26
Closed
Q4 25/26
NHS 14 13 18 22 22 23 19 19
Council 25 28 21 18 27 17 23 12 
39 41 39 40 49 40 42 31 
4.9 The chart below sets out HSCM complaints received and closed by Quarter. 
4.10 While headline figures suggest an increase in the number of complaints received,
further analysis is required to provide an accurate interpretation of the data. For
31
37 42 37
28
35 36 38 39 39
49
42
34 34 37 38
22 25
37 36 41 40 40
31
0
10
20
30
40
50
60
Q1 23/24Q2 23/24Q3 23/24Q4 23/24Q1 24/25Q2 24/25Q3 24/25Q4 24/25Q1 25/26Q2 25/26Q3 25/26Q4 25/26
Received Closed Linear (Received)
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example, Quarter 3 of 2025/26 shows a marginally higher volume of complaints
compared with previous quarters; however, review of the records confirms that
three cases were closed as duplicate submissions, one related to another service
area within Moray Council, and one was withdrawn by the complainant. When
these cases are excluded, the adjusted total for the quarter is 44 complaints,
which is more consistent with numbers reported in previous quarters. 
Complaint Themes
4.11 Communication remains the most common theme requiring improvement, this is 
consistent with earlier quarters. 
Timescales
4.12 Whilst 100% of Stage 1 complaints recorded on Datix were responded to within
timescales, performance overall against complaint handling timescales remains
variable. This is consistent with earlier quarters. 
4.13 Whilst HSCM aim to respond to complaints within timescales this is not always
achievable.  Complaints received are often complex and include more than one
service and other sectors, which can impact on response times due to the level of
investigation and coordination required.  Actions to improve response times is
under ongoing Senior Management Team (SMT) oversight. 
4.14 NHS Grampian is holding a complaints workshop on the 6 May 2026.  The aim of
this interactive session is to build a shared understanding of the end-to-end
complaints process across services, and to agree practical, proportionate actions
that will support timely, reliable and person-centred complaint management. 
Actions from Complaints
4.15 Actions from complaints during Q4 continues to focus primarily on
communication, adherence to agreed processes and clarity of next steps for
people who access HSCM services.  In most cases, learning actions were
addressed at team level through reminders, reflective practice or target training.
Progress against actions are monitored through local management structures and
CRM. 
Scottish Public Services Ombudsman (SPSO)
4.16 During Q4, the SPSO upheld one complaint.  In response, the service has updated
guidance documents, revised processes have been implemented and the service
completed a Shared Learning Summary for organisational wide learning. The
Shared Learning Summary explains what has happened, what went well, what
could be improved and what has been learnt. 
Learning Assurance Table
4.17 The table below provides some examples of actions that have been taken as a
result of complaints received this quarter. 
Theme Complaint Action Taken Level of
Learning
Communication
(staff-patient)
Care, treatment and
communication
Feedback shared with
team and example will
support learning and
Team
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improve communication
going forward
Process /
procedure
Waiting times to be
seen
Shared learning brief
completed and shared
with primary and
secondary care services.
Organisation
wide
learning
Communication
(staff-patient)
Care, treatment and
communication
Staff members
undertake additional
training and reflective
piece of work.
Individual
Communication
(staff-patient)
Support received
and treatment
Training on
documentation / record
keeping and language
used.
Team
Communication
(staff-patient)
Service access and
communication 
Reminder to staff about
protocols 
Individual
and Team 
MP/MSP Enquiries
4.18 There were 11 MP/MSP enquiries received (in this reporting period) regarding
council services, under HSCM (including Children and Families and Justice), and
recorded on the Council system, Lagan.  These were allocated as follows: 
Service Number of Enquiries
HSCM – Access Team 3
HSCM – Care at Home 5
Children and Families and Justice Social
Work – Access Team
1
Childres and Families Area Teams 2 
4.19 As of 1 April 2024, all general MP/MSP enquiries received by NHS Grampian Chief
Executive Office, regarding health services, and specific to Moray, are forwarded
direct to a central mailbox in Moray to handle, in their entirety.  To support this
change HSCM have streamlined their operational procedures for handling
enquiries which has improved efficiency, management oversight, consistency in
responses, time management and data collection. 
4.20 There were 3 MP/MSP enquiries received regarding health services, under HSCM,
during this reporting period.  These were in relation to two areas, as set out below: 
Service Number of Enquiries
Unmet need  1
GP Services  2 
4.21 Any patient specific MP/MSP enquiries continue to be logged on Datix, and
processed by NHS Grampian, either as a complaint, concern or comment, and
captured in figures presented today. 
5. SUMMARY OF IMPLICATIONS 
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(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement
Plan (LOIP)) and Moray Integration Joint Board Strategic Plan
“Partners in Care 2022 – 2032”
As set out within Annex C of the Health and Social Care Integration
Public Bodies (Joint Working) (Scotland) Act 2014 Clinical and Care
Governance Framework. 
Effective handling of complaints is used to ensure the efficient and
sustainable delivery of services to meet priorities. 
(b) Policy and Legal
Clinical and Care Governance requirements are set out within the Moray
Health and Social Care Integration Scheme. Appropriate arrangements must
be in place to ensure and evidence good governance in meeting duties under
the Public Bodies (Joint Working) (Scotland) Act 2014. 
This report has been prepared in line with the SPSO Model Complaints
Handling Procedures, using the four mandatory SPSO KPIs and associated
qualitative learning analysis. 
(c) Financial implications
None directly associated with this report. 
(d) Risk Implications and Mitigation
There are systems and processes in place across service areas to support
clinical governance, providing assurance to the HSCM Senior Leadership
Team and to the Clinical and Care Governance Committee. There are
platforms within Health and Social Care to discuss and share good practice,
learning and challenges. 
MIJB, Moray Council and NHS Grampian could find themselves exposed to
significant risks if good governance is not in place.  The purpose of this report
is to oversee the processes to ensure that appropriate action is taken in
response to adverse events, scrutiny reports/action plans, safety action
notices, feedback, complaints and litigation, and those examples of good
practice and lessons learned are disseminated widely. 
(e) Staffing Implications
This activity is core to all practitioners in the front line both in terms of their
professional competence and assurances in care delivery.   
(f) Property
None directly arising from this report. 
(g) Equalities/Socio Economic Impact
Not required as there are no changes to policy. 
(h) Climate Change and Biodiversity Impacts
None directly arising from this report. 
(i) Directions
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None directly arising from this report. 
(j) Consultations
Consultations have been undertaken with the following staff who agree with
the content of this report where it relates to their area of responsibility: 
• Corporate Manager, HSCM
• Caroline O’Connor, Committee Services Officer, Moray Council 
• HSCM Clinical and Care Governance Group 
6. CONCLUSION 
6.1 This report provides a summary of HSCM complaints and enquiries received
and closed during Quarter 4 of 2025/26 (1 January – 31 March 2026).  Robust
governance arrangements remain in place to monitor themes, oversee
improvement actions and ensure learning from complaints contributes to
service improvement and quality of care.   
Author of Report: Isla Whyte, Corporate Business Support Manager
Background Papers:  with author 
Ref: 
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APPENDIX 1 
Complaints Data 
Quarter 4 (01/01/26 – 31/03/2026)
Actions from Complaints
The tables 1, 2, 3 and 4 below set out the outcomes of closed complaints, what service received the complaint and any actions taken.   
Complaints Information Extracted from Datix – 19 complaints were closed during Quarter 4, 2025/26. 
Table 1 Actions Taken/Outcome of complaints closed during Quarter 4, 2025/26: 
Fully upheld: Complaint is
accepted
Partially upheld: Complaint
is partly accepted
Not upheld: Complaint is
not accepted
Complaint withdrawn:
Complaint not taken
forward
Total
Access - Improvements made to service access 2 0 0 0 2
Communication - Improvements in
communication staff-staff or staff-patient  3 4 0 0 7
Education/training of staff 1 0 0 0 1
Policy reviewed 1 0 0 0 1
Action plan(s) created and instigated 1 0 0 0 1
Share lessons with staff/patient/public 2 0 0 0 2
Risk issues identified and passed on 0 1 0 0 1
No action required 0 0 9 1 10
Total 10 5 9 1 25* 
*this figure does not represent the number of complaints closed as complaints may have more than one action  
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APPENDIX 1 
Complaints Data 
Quarter 4 (01/01/26 – 31/03/2026)
Table 2
Complaints Information Extracted from Lagan: 12 complaints were closed during Quarter 4, 2025/26
Directorate Department Service Upheld Partially Upheld Not Upheld Resolution Grand Total
Health and
Social Care
Moray
Children and
Families and
Justice Services
Access Team 0 0 1 0 1
Children and Families Area
Teams 
0 0 2 0 2
Youth Justice 0 0 1 0 1
Health and
Social Care
Moray
Care at Home  0 1 0 0 1
Learning Disability  0 0 1 0 1
Mental Health  0 0 1 0 1
Moray East   0 1 0 0 1
Moray West 1 0 3 0 4 
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APPENDIX 1 
Complaints Data 
Quarter 4 (01/01/26 – 31/03/2026)
Table 3
Complaints Information Extracted from Datix: 19 complaints were closed during Quarter 4, 2025/26:  
Fully upheld: Complaint is
accepted
Partially upheld: Complaint is
partly accepted
Not upheld: Complaint
is not accepted
Complaint withdrawn:
Complaint not taken
forward
Total
Community Hospital Nursing 1 0 0 0 1
GMED 1 0 0 0 1
Grampian Vaccination and Immunisation
Programme 0 0 2 0 2
Hospital Dental Services 1 0 0 0 1
Mental Health - Adult Mental Health 1 4 6 0 11
Mental Health - Learning Disabilities 0 0 1 0 1
Mental Health - Old Age Psychiatry 0 1 0 0 1
Mental Health - Specialisms 0 0 0 1 1
Total 4 5 9 1 19 
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APPENDIX 1 
Complaints Data 
Quarter 4 (01/01/26 – 31/03/2026)
Table 4
Complaints Information Extracted from Datix – Action Taken by Service (complaints closed during Quarter 4, 2025/26)  
Access -
Improvements
made to service
access
Communication -
Improvements in
communication staff-
staff or staff-patient 
Education/
training of staff
Policy
reviewed
Action plan(s)
created and
instigated
Share
lessons with
staff
/patient
/public
No
action
required
Risk issues
identified
and
passed on
Total
Community Hospital Nursing 0 1 0 0 1 1 0 0 3
GMED 1 1 1 1 0 0 0 0 4
Grampian Vaccination and
Immunisation Programme 0 0 0 0 0 0 2 0 2
Hospital Dental Services 1 0 0 0 0 0 0 0 1
Mental Health - Adult Mental
Health 0 5 0 0 0 1 6 0 12
Mental Health - Learning
Disabilities 0 0 0 0 0 0 1 0 1
Mental Health - Old Age
Psychiatry 0 0 0 0 0 0 0 1 1
Mental Health - Specialisms 0 0 0 0 0 0 1 0 1
Total 2 7 1 1 1 2 10 1 25* 
*this figure does not represent number of complaints closed as complaints may have more than one action.   
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APPENDIX 1 
Complaints Data 
Quarter 4 (01/01/26 – 31/03/2026)
Indicator 1 – The total number of complaints received  
The sum of the number of complaints received at Stage 1 (this includes escalated complaints as they were first received at Stage 1), and the number of complaints
received directly at Stage 2. 
Table 7 – Total number of complaints received in Quarter 4, 2025/26
System recorded Early Resolution / Frontline (Stage 1) Investigation (Stage 2) Not Marked Total
NHS – Datix 7 12 0 19
Moray Council - Lagan 3 5 15 23
Total  10 17 15 42 
Table 8 – Allocation of complaints received in Quarter 4, 2024/25
NHS Service - Datix 
Allied Health Professionals 1
Dental 1
GMED 6
Mental Health – Adult Mental Health 10
Mental Health – Specialisms 1
Total 19 
Table 9 – Allocation of complaints received in Quarter 4, 2025/26
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APPENDIX 1 
Complaints Data 
Quarter 4 (01/01/26 – 31/03/2026)
MC Service - Lagan 
Children and Families and Justice Access Team 7 
Children and Family Area Teams 5 
Fostering and Adoption and Supported Lodgings 1
Health and Social Care Moray Access Team 2 
Community Care Finance 2 
Moray East 3 
Moray West 2 
Occupational Therapy 1
Total  23 
Indicator 2 - The number and percentage of complaints at each stage which were closed in full within the set timescales of 5 and 20 working days
The number of complaints closed in full at stage 1, stage 2 and after escalation within MCHP timescales as % of all stage 1, stage 2 and escalated complaints
responded to in full.
There were 19 Complaints closed on the NHS system Datix during Quarter 4, 2025/26 – breakdown as follows:
Early Resolution/Stage 1 2
Investigation/Stage 2  8
Escalated Stage 2 8
SPSO 1 
There were 12 Complaints closed on the MC system Lagan during Quarter 4, 2025/26 – breakdown as follows:
Early Resolution/Stage 1 5
Investigation/Stage 2  6
Escalated Stage 2 1 
Table 10 – number and percentage of complaints at each stage closed within timescales (based on complaints closed during Quarter 4, 2025/26)
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APPENDIX 1 
Complaints Data 
Quarter 4 (01/01/26 – 31/03/2026) 
Frontline/Early Resolution within timescale Investigation within timescale Escalated Investigation
NHS - Datix 2 out of 2 (100%) 4 out of 8 (50%) 1 out of 8 (13%)
Moray Council - Lagan 1 out of 5 (20%) 0 out of 6 (0%) 0 out of 1 (0%)   
Indicator 3 - The average time in working days for a full response to complaints at each stage 
Table 11 – average time in working days to respond at stage 1, stage 2 and after escalation (based on complaints closed during Quarter 4, 2025/26) 
Frontline Investigative Escalated Investigative 
NHS - Datix 3 days 21 days 40 days
Moray Council - Lagan 25 days 57 days 36 days
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APPENDIX 1 
Complaints Data 
Quarter 4 (01/01/26 – 31/03/2026)
Indicator 4 - The outcome of complaints at each stage 
The number of complaints upheld, partially upheld, not upheld and resolved at stage 1, stage 2 and after escalation as % of all complaints closed at stage 1, stage 2
and after escalation.
Graph 2 below shows the number of complaints fully upheld, partially upheld and not upheld as recorded in Datix during Quarter 4, 2025/26.  
19 complaints were closed: 1 was withdrawn. From the remaining 18 complaints: 22% were upheld, 28% were partially upheld and 50% were not upheld. 
0
1
2
3
4
5
6
Early Resolution Investigation Escalated Investigation SPSO
Complaints Outcome (Datix)
Fully Upheld Partially Upheld Not Upheld
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APPENDIX 1 
Complaints Data 
Quarter 4 (01/01/26 – 31/03/2026) 
Complaints Information Extracted from Lagan:
Graph 3 below shows the number of complaints upheld, partially upheld and not upheld as recorded in Lagan.
12 complaints were closed during Quarter 4, 2025/26: 8% were fully upheld, 17% partially upheld and 75% were not upheld. 
0
1
2
3
4
5
6
Frontline Investigation Escalated Investigative
Complaints Outcome (lagan)
Fully Upheld: Complaint is accepted Partially Upheld: Complaint is partly accepted Not Upheld: Complaint is not accepted
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REPORT TO: MORAY INTEGRATION JOINT BOARD CLINCAL AND CARE
GOVERNANCE COMMITTEE ON 28 MAY 2026 
SUBJECT:        GRAMPIAN VACCINATION AND IMMUNISATION ANNUAL REPORT
2025 
BY:  VACCINATION PLANNING MANAGER AND PUBLIC HEALTH
CONSULTANT 
1. REASON FOR REPORT 
1.1 To inform the Committee of the third Annual Vaccination and Immunisation
Report for NHS Grampian.  The purpose of the report is to provide an annual
monitoring report of vaccine preventable disease surveillance data, along with
uptake data for each vaccine delivered within Grampian. The report is brought to
the Moray Integration Joint Board Clinical and Care Governance Committee for
assurance and therefore focuses on parts of the report more applicable to a
governance committee. 
2. RECOMMENDATION 
2.1 It is recommended that the Committee: 
i) scrutinise and note the findings of the Vaccination and Immunisation
Annual Report 2025 attached as Appendix 1; 
ii) acknowledge the importance of vaccination in primary prevention for
the citizens of Moray; 
iii) acknowledge the requirement for a longer-term premises to ensure
delivery and continued uptake of vaccination programme in Moray; 
iv) acknowledge that a process will be established to review vaccination
activity against vaccination staffing resource so that vaccination funding
aligns with vaccination activity; 
v) acknowledge the Directions 2025 which once again confirm design and
delivery of vaccination services is a responsibility of NHS Grampian; and
Item 7.
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vi) instruct the Chief Officer to provide an annual monitoring report to the
Committee in 2027. 
3. BACKGROUND 
3.1 The World Health Organisation (WHO) describes vaccines as one of the two public
health interventions that have the greatest impact on the world’s health, the other
being clean water. It is also considered as one of the most impactful and cost-
effective public health interventions available to communities and populations
across the world. Vaccination can prevent or reduce the severity of disease,
minimise disability and save lives, often in many of the most disadvantaged
people in society. It offers excellent value for money by reducing current and
future public expenditure on health and social care provision. 
3.2 The importance of vaccination to Scotland is reinforced by its inclusion in the
Scottish Government report, Scotland’s Population Health Framework 2025-35. In
the Executive summary to the framework, we find the following paragraph: 
 We are under no illusion of the financial pressures we currently face
across the public sector and society as a whole, some of which affect the
resources available to support individuals and services. We also
recognise, however, that unless we make this shift to prevention, the
demands on support and services will only increase.
 For example, in August 2024 Scotland commenced delivery of the
Respiratory syncytial virus (RSV) vaccination programme, which provided
protection to older adults, and to infants via a maternal vaccination
programme. Despite being brought in very rapidly with little time for
familiarisation with the population, national evaluation of these
programmes has already shown success in reducing hospitalisations due
to RSV infections by 62% in adults and 80% in children under 15. These
results are excellent and will provide relief to the system during the
Autumn-Winter period 
3.3 The Scottish Vaccination and Immunisation Programme’s (SVIP) 5-year strategic
framework is now enshrined as part of the Scottish Government’s Population
Health Framework. Like Moray’s strategic plan prevention activities are prioritised
and vaccination remains at the heart of this. This alignment creates the
environment to maximise the benefits of vaccination. 
3.4 The National Health Service (Vaccination and Immunisation) (Scotland) Directions
2025 were issued to health boards in November 2025. The accompanying cover
letter from the Deputy Director for Public Health Capabilities reinforces previous
directions that the responsibility for the design and delivery of vaccinations lie
with the Health Board. 
3.5 The Grampian Vaccination and Immunisation Programme comprise NHS
Grampian and the constituent Health and Social Care Partnerships. Operational
delivery is delegated to Moray Health and Social Care Partnership (HSCP) on
behalf of NHS Grampian who retain accountability for design and delivery of the
vaccination programme. The Board therefore exercises oversight of the
programme in Moray with the Director of Public Health as Executive lead
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supported by the Vaccination Programme Board. Membership of the programme
board includes the Chief Officer for Moray or their appointed deputy. 
3.6 The attached annual report (Appendix 1) demonstrates the continued delivery of
the Grampian arm of the Scottish Vaccination and Immunisation Programme.
Maximising uptake is the cornerstone of a vaccination service, and the attached
report explains the Grampian context of how vaccination is offered, to whom and
why within the framework of a national programme. Uptake data is reported from
page 40 onwards. A report on how the service is improving equity is given from
page 78 onwards. Reports of quality improvement actions which have already
been carried out and those which are planned over the coming years are given
from page 85 onwards. 
3.7 The introduction of major national changes—including the new RSV programmes
for pregnant people and older adults, ongoing enhancements to the childhood
schedule, and refinements to COVID- 19 and influenza eligibility—required rapid
operational adaptation. NHS Grampian implemented these changes effectively,
achieving strong RSV uptake (approximately 10% above national averages) and
maintaining high coverage across key childhood vaccines. Vaccination uptake
rates for the pertussis vaccine offered in pregnancy remained particularly strong,
and uptake for primary doses at 12 and 24 months remained high across all
HSCPs. 
3.8 Seasonal vaccination delivery remained robust. Uptake among older adults and
care home residents continued to exceed national rates, although lower uptake
persisted among younger risk groups and health and social care staff cohorts,
reflecting national trends. More recently there has been a focus on staff flu
vaccination in the 2025-26 autumn season and teams have been at the forefront
of this work which falls out with the reporting timeframe for this report. 
3.9 A new Once-for-Grampian Travel Health service was successfully launched,
modernising access, improving consistency of advice, and delivering high levels of
user engagement. Significant progress was also made in developing digital referral
pathways for non-routine and post-exposure vaccination requests, strengthening
clinical governance and standardisation. 
4. KEY MATTERS RELEVANT TO RECOMMENDATION 
4.1 Scotland, like many countries close to home and worldwide, is seeing declines in
vaccinations. In Scotland uptake has largely held or shown modest decline for
many routine vaccinations with sharper declines in seasonal vaccinations.
Grampian is seeing the same trend, almost exactly mirroring the national picture. 
4.2 During 2024–25, Moray HSCP continued to deliver safe and effective vaccination
services within a period of significant operational challenge. The service achieved
strong uptake across core childhood and adult programmes, performing broadly
in line with Grampian averages and often exceeding national performance,
particularly for routine childhood immunisations at 12 and 24 months. Uptake for
pregnancy programmes remained high overall, with continued efforts underway to
address a slight dip in pertussis uptake compared to the Scottish average through
improved local communications and engagement with maternity services. Moray
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also performed well in key adult programmes, including pneumococcal and RSV,
with uptake comparable to or above national benchmarks. 
4.3 The year was also marked by substantial disruption due to relocations because of
loss of vaccination premises. Despite this, the service demonstrated resilience by
adopting an expanded hub-and-spoke delivery model, bringing clinics closer to
population centres and improving accessibility. Early feedback suggests this has
reduced non-attendance and been positively received by service users. 
4.4 Equity remains a central theme of the programme. Although NHS Grampian
performs strongly overall, gaps remain for some ethnic communities,
home- schooled children, and residents in areas of greater deprivation. Work
continues to strengthen community relationships, improve accessibility, and
deliver targeted interventions aligned with the Scottish Vaccination and
Immunisation Programme’s 5-Year Strategic Framework. The Moray team
continue to innovate and have strengthened partnership working with Moray
Council and the third sector, including outreach to people experiencing
homelessness, those accessing drug and alcohol services, and residents with
learning disabilities, supported by flexible fast-track access and targeted clinics. 
4.5 Premises instability and workforce pressures remain key risks, but the service has
continued to adapt delivery models to mitigate impact and support equitable
access while longer-term accommodation solutions are progressed. 
4.6 Work has been done in previous years to look at the actual costs of running the
vaccination service in Moray demonstrating anomalies. For example, there are
posts which are fully paid from vaccination budget lines, where the post holder
contributes 50% or less activity to vaccination. Discussions are ongoing with
Moray leadership about this situation. Further transparency is necessary and a
review of staffing and skill mix has previously been advised to bring the budgets
into balance. Where vaccination budgets are overspent, the consequences of
decisions about the vaccination programme in Moray based on those decisions of
must be presented to vaccination programme board for assurances.  
5. SUMMARY OF IMPLICATIONS 
(a) Corporate Plan and 10 Year Plan (Local Outcomes Improvement Plan
(LOIP)) and Moray Integration Joint Board Strategic Plan “Partners in
Care 2022 – 2032”
Working with our partners to support people so they can cope with, and
where possible, overcome the health and wellbeing challenges they may
face. 
Ensuring that the right care is provided at the right place at the right time
when people are in need. Ensuring that our systems are as simple and
efficient as possible. 
The approach set out in this report is consistent with the ambitions of the
MIJB strategic plan. 
(b) Policy and Legal
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None directly associated with this report
(c) Financial implications
None directly associated with this report
(d) Risk Implications and Mitigation
None directly associated with this report
(e) Staffing Implications
None directly associated with this report
(f) Property
None directly associated with this report
(g) Equalities/Socio Economic Impact
An Equality Impact Assessment is not required as there are no changes to
policy arising from this report and therefore there will be no differential
impact on people with protected characteristics. However, individual
strategies will comply with the need for an Equalities Impact Assessment
and is considered as part of our service planning process.
(h) Climate Change and Biodiversity Impacts
None directly associated with this report
(i) Directions
None directly associated with this report
(j) Consultations
Consultation on this report has taken place with the Chief Officer, Interim
Corporate Manager, Health and Social Care Moray, and Caroline
O’Connor, Committee Services Officer, Moray Council, who agree with the
report.
6. CONCLUSION
6.1 The Grampian Vaccination and Immunisation annual report (Appendix 1) is an
opportunity to reflect on the delivery of the programme and the varied
activities and improvements that have been achieved over the year.
Author of Report: Jo Hall, Vaccination Planning Manager, Public Health, NHS
Grampian
Dr Clare- Louise Walker, Public Health Consultant, Public Health,
NHS Grampian
Background Papers: with author
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APPENDIX 1
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Table of Contents
1. EXECUTIVE SUMMARY ..................................................................................... 8
2. INTRODUCTION ............................................................................................... 10
3. WHY VACCINATION IS IMPORTANT AS PART OF POPULATION HEALTH . 13
4. NATIONAL AND LOCAL CONTEXT – IMMUNISATION PROGRAMMES ........ 15
4.1. NATIONAL .................................................................................................. 15
4.2. LOCAL ........................................................................................................ 16
4.3. FINANCE .................................................................................................... 16
4.3.1 SVIP ......................................................................................................... 17
4.3.2 PCIF ......................................................................................................... 17
4.3.3 HEALTH BOARD BASELINE/CORE BUDGET ........................................ 19
4.3.4 VACCINE SUPPLY COSTS ..................................................................... 19
4.3.5 OTHER CONSIDERATIONS .................................................................... 19
5. VACCINE PREVENTABLE DISEASES ............................................................. 21
5.1. CHOLERA ................................................................................................... 21
5.2. COVID-19.................................................................................................... 21
5.3. DIPHTHERIA .............................................................................................. 24
5.4. GONORRHOEA .......................................................................................... 24
5.5. HAEMOPHILUS INFLUENZA TYPE B (HIB) .............................................. 24
5.6. HEPATITIS A .............................................................................................. 25
5.7. HEPATITIS B .............................................................................................. 25
5.8. HUMAN PAPILLOMA VIRUS (HPV) ........................................................... 26
5.9. INFLUENZA ................................................................................................ 27
5.10. MEASLES ................................................................................................ 28
5.11. MENINGOCOCCAL DISEASE (MEN B) .................................................. 29
5.12. MPOX ...................................................................................................... 31
5.13. MUMPS ................................................................................................... 32
5.14. PERTUSSIS (WHOOPING COUGH) ....................................................... 32
5.15. PNEUMOCOCCAL DISEASE .................................................................. 33
5.16. POLIO ...................................................................................................... 34
5.17. RABIES .................................................................................................... 34
5.18. RESPIRATORY SYNCYTIAL VIRUS (RSV) ............................................ 35
5.19. ROTAVIRUS ............................................................................................ 35
5.20. RUBELLA ................................................................................................ 36
5.21. SHINGLES ............................................................................................... 37
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5.22. TETANUS ................................................................................................ 37
5.23. TUBERCULOSIS ..................................................................................... 38
5.24. TYPHOID ................................................................................................. 39
5.25. VARICELLA ............................................................................................. 39
6. VACCINE UPTAKE ........................................................................................... 40
6.1. PREGNANCY ............................................................................................. 41
6.1.1 PERTUSSIS ......................................................................................... 41
6.1.2 FLU AND COVID-19 PROGRAMME .................................................... 42
6.1.3 RSV ...................................................................................................... 42
6.2 CHILDHOOD ROUTINE IMMUNISATIONS ................................................ 44
6.2.1 IMMUNISATIONS UP TO 12 MONTHS OF AGE ................................. 44
6.2.2 IMMUNISATIONS UP TO 24 MONTHS OF AGE ................................. 46
6.2.3 IMMUNISATIONS UP TO FIVE YEARS OF AGE ................................ 47
6.2.4 IMMUNISATIONS UP TO SIX YEARS OF AGE .................................. 49
6.3 UPTAKE AND COVERAGE OF SCHOOL-BASED IMMUNISATION
PROGRAMMES .................................................................................................... 51
6.3.1 HUMAN PAPILLOMA VIRUS (HPV) .................................................... 51
6.3.2 VACCINATION WITH TD, IPV AND MEN ACWY ................................ 52
6.4 UPTAKE AND COVERAGE IN ADULT IMMUNISATION PROGRAMMES 53
6.4.1 SHINGLES ........................................................................................... 53
6.4.2 PNEUMOCOCCAL ............................................................................... 55
6.4.3 OLDER ADULT RSV ............................................................................ 57
6.5 UPTAKE AND COVERAGE IN SEASONAL IMMUNISATION
PROGRAMMES .................................................................................................... 59
6.5.1 AUTUMN WINTER 2024 / 25 ............................................................... 59
6.5.2 SPRING 2025 ....................................................................................... 69
6.6 UPTAKE AND DELIVERY OF OTHER SELECTIVE AND NON- ROUTINE
VACCINES ............................................................................................................ 72
6.7 POST EXPOSURE TREATMENT OF INFECTIOUS DISEASE .................. 73
6.8 BABIES BORN TO MOTHERS WITH HEPATITIS B .................................. 73
6.9 BCG FOR NEWBORNS AT RISK OF TUBERCULOSIS ............................ 74
6.10 VACCINATIONS DELIVERED IN SEXUAL HEALTH CLINICS ............... 74
6.11 VACCINATIONS DELIVERED IN OCCUPATIONAL HEALTH SERVICES
75
6.12 TRAVEL HEALTH .................................................................................... 76
7 EQUITY IN GRAMPIAN ..................................................................................... 78
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7.1 HOME SCHOOLED CHILDREN ................................................................. 78
7.2 EQUITY AUDIT ........................................................................................... 80
7.3 OTHER EQUITY WORK ............................................................................. 81
7.3.1 Moray ........................................................................................................ 81
7.3.2 Aberdeenshire .......................................................................................... 82
7.3.3 Aberdeen City ........................................................................................... 82
8 QUALITY IMPROVEMENT AND SAFETY IN VACCINATION .......................... 85
8.1 PRIORITIES FOR IMPROVEMENT NOT MENTIONED ELSEWHERE ..... 85
8.1.1   DIGITAL IMPROVEMENTS TO NON-ROUTINE PATHWAY/ TETANUS
POST EXPOSURE PATHWAY ......................................................................... 85
8.1.2    DETAILED RISK ASSESSMENT AND MITIGATIONS OF LOCAL
MANUAL APPOINTMENT SYSTEMS. .............................................................. 85
8.1.3    HSCP BIANNUAL REPORTS TO VACCINATION PROGRAMME BOARD
........................................................................................................................... 85
8.1.4 REVIEW OF VACCINATION SCHEDULING STRATEGY ACROSS
GRAMPIAN........................................................................................................ 86
8.1.5      EVALUATION OF STAFF FLU VACCINATION OFFER ................. 86
8.1.6      MEDICAL STUDENTS ON VACCINATION PLACEMENTS ........... 86
8.2 RISK MONITORING ................................................................................... 87
9 SPOTLIGHTS .................................................................................................... 88
9.1 SPOTLIGHT SCHOOLS ............................................................................. 88
9.1.1 ABERDEEN CITY PILOT .......................................................................... 88
9.1.2 PARTNERSHIP WORKING IN MORAY ................................................... 88
9.2 SPOTLIGHT TRAVEL HEALTH .................................................................. 89
9.3 SPOTLIGHT: GREENING OF VACCINATION SERVICES ........................ 93
10 PLANNED CHANGES AND HORIZON SCANNING FOR PROGRAMME ..... 95
11 GENERAL PRACTICE DELIVERY................................................................. 97
11.1 WHY GENERAL PRACTICES DON’T DELIVER VACCINES ANYMORE
97
11.2 THE ROLE OF GENERAL PRACTICE IN VACCINATIONS IN 2026 ...... 97
12 CONCLUSIONS ........................................................................................... 100
13 ACKNOWLEDGEMENTS ............................................................................. 101
14 FEEDBACK .................................................................................................. 102
15 REFERENCES ............................................................................................. 103
16 APPENDICIES ............................................................................................. 105
16.1 APPENDIX A – COHORT BREAKDOWNS ........................................... 105
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16.2 APPENDIX B - DIRECTIONS COVER LETTER .................................... 106 
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Abbreviations
ADP   Annual Delivery Plan
AMR   Antimicrobial resistance
CMO   Chief Medical Officer (for Scotland)
DPH   Director of Public Health
FVCV   Flu Vaccine and Covid-19 Vaccine
GBMSM  Gay, Bisexual and Men who have sex with Men
GREC  Grampian Regional Equality Council
GVIP   Grampian Vaccination and Immunisation Programme
HSCP  Health and Social Care Partnership
HV   Health Visitor
IJB   Integrated Joint Board
JCVI   Joint Committee on Vaccinations and Immunisation
MSM   Men who have Sex with Men
NHSG  NHS Grampian
PAG   Preliminary Assessment Group
PHS   Public Health Scotland
SG   Scottish Government
SIMD   Scottish Index of Multiple Deprivation
SIRS   Scottish Immunisation & Recall System
SLWG  Short Life Working Group
SVIP   Scottish Vaccination and Immunisation Programme
VMT   Vaccination Management Tool
VTP   Vaccination Transformation Programme
WHO   World Health Organisation 
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Vaccine and disease abbreviations
BCG   Bacillus Calmette-Guerin
DTP   Diphtheria, tetanus, polio
FVCV   Influenza vaccine (Flu) and COVID-19 Vaccine
Hep A  Hepatitis A
Hep B  Hepatitis B
Hib   Haemophilus influenzae type B
HPV   Human Papilloma Virus
IPD   Invasive pneumococcal disease
IPV   Inactivated Polio Virus
MenACWY  Meningococcal groups A, C, W and Y
MenC   Meningitis C
MMR   Measles, Mumps and Rubella
MMRV  Measles, Mumps, Rubella and Varicella
Mpox   Mpox (Previously Monkeypox)
PCIF  Primary Care Improvement Funding
PHF  Population Health Framework
PPV   Pneumococcal Polysaccharide Vaccine
RSV   Respiratory Syncytial Virus
TB   Tuberculosis
Td   Tetanus and Diphtheria vaccine 
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1. EXECUTIVE SUMMARY
2024–25 was a year of significant progress and sustained pressure for vaccination
and immunisation services across NHS Grampian. Despite operating during a period
of financial constraint, service redesign, and increasing programme complexity, NHS
Grampian continued to deliver high‑ quality, equitable vaccination services and
consistently achieved uptake levels at or above the Scottish average across most
programmes.
The introduction of major national changes—including the new RSV programmes for
pregnant people and older adults, ongoing enhancements to the childhood schedule,
and refinements to COVID‑ 19 and influenza eligibility—required rapid operational
adaptation. NHS Grampian implemented these changes effectively, achieving strong
RSV uptake (approximately 10% above national averages) and maintaining high
coverage across key childhood vaccines. Pertussis in pregnancy remained particularly
strong, and uptake for primary doses at 12 and 24 months remained high across all
HSCPs.
Seasonal vaccination delivery remained robust. Uptake among older adults and care
home residents continued to exceed national rates, although lower uptake persisted
among younger risk groups and certain workforce cohorts, reflecting national trends.
Targeted approaches, such as Priority Intervention Hubs and community‑ based
clinics, contributed to improved access for underserved populations.
A new Once‑ for‑ Grampian Travel Health service was successfully launched,
modernising access, improving consistency of advice, and delivering high levels of
user engagement. Significant progress was also made in developing digital referral
pathways for non‑ routine and post‑ exposure vaccination requests, strengthening
clinical governance and standardisation.
The report highlights increasing pressures on the system. Programme expansion
without additional national funding, continued reliance on temporary premises—
particularly in Moray—ongoing workforce constraints, and the absence of a national
integrated vaccination information system all represent material operational risks.
Epidemiological pressures also persisted, including an exceptional pertussis surge in
2024, growing TB notifications in early 2025, and rising national measles activity
requiring heightened vigilance and continued focus on MMR uptake.
Equity remains a central theme of the programme. Although NHS Grampian performs
strongly overall, gaps remain for some ethnic communities, home‑ schooled children,
and residents in areas of greater deprivation and large urban settings. Work continues
to strengthen community relationships, improve accessibility, and deliver targeted
interventions aligned with the Scottish Vaccination and Immunisation Programme’s
5‑ Year Strategic Framework.
Despite challenges, NHS Grampian’s vaccination teams have demonstrated
resilience, innovation and strong partnership working across the system. The
achievements set out in this report reflect a committed workforce and a
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well‑ functioning, adaptable vaccination system that continues to protect the health of
people across Aberdeen City, Aberdeenshire and Moray. 
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2. INTRODUCTION
This is the third Annual Vaccination and Immunisation Report for NHS Grampian. Its
purpose is to provide an annual monitoring report of vaccine preventable disease
surveillance data, along with uptake data for each vaccine. A commentary is provided
to give context for greater understanding of the data and the challenges and quality
improvement measures associated with the programme
2024-25 has been another busy year in the vaccination world. The NHS Grampian 
Vaccination and Immunisation Programme (GVIP) continues to offer a good service
and overall exceeds the Scottish average for most populations for most vaccination
programmes.
In the Executive summary to Scotland’s newly published Population Health
Framework1 2025-35 we find the following paragraph:
We are under no illusion of the financial pressures we currently face across the
public sector and society as a whole, some of which affect the resources
available to support individuals and services. We also recognise, however, that
unless we make this shift to prevention, the demands on support and services
will only increase.
This resonates strongly in NHS Grampian as we find ourselves escalated to Level
Four of the NHS Scotland Support and Intervention framework whilst at the same time
trying to meet the increasing requirements of the Scottish Vaccination and
Immunisation Programme (SVIP) vaccination programme at a time of static funding
following baselining.
The Population Health Framework’s vision and aim is to live longer, healthier and
fulfilling lives whist improving life expectancy and reducing the life expectancy gap
between the most deprived 20% of local areas and the national average. One of the
two initial priorities is Embedding prevention in our system and a high-quality
comprehensive vaccination programme is at the forefront of the delivery on this
priority. 
Our contribution to the Population Health Framework is implementation of the 5-year
Strategic Framework2. This puts equity at the heart of our programme – not as an
extra, but in fulfilment of our aim to leave no-one behind3. Because a proportion of our
population doesn’t come forward for vaccination, we have to put more resource into
reaching those individuals, providing more opportunities for explanation and
vaccination. Sometimes, that means being available in the right places to talk without
an immediate benefit. All of this takes time and resource. It is not enough to make the
offer; have it rejected and move on. This will not narrow the life expectancy gap.                                            
1 Scotland's Population Health Framework - gov.scot
2 Scotland's 5-year plan - Scottish Vaccination and Immunisation Programme (SVIP) - Immunisation,
vaccine and preventable disease - Health protection - Population health - Public Health Scotland
3 Plan for the Future NHS Grampian Plan For The Future Accessed 03/12/2025
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Like many population based primary prevention interventions, vaccination is excellent
value for money. The Population Health Framework cites a return on investment of
£34 for ever £1 spent. In NHS Grampian, our overall vaccination rates for most
programmes are good. However, throughout the region we have pockets where
uptake is less good. These may be related to deprivation or particular ethnic
communities or transport links. 
In August 2024 Scotland commenced delivery on the Respiratory syncytial virus (RSV)
vaccination programme, which provided protection to older adults and to infants via a
maternal vaccination programme. Despite being brought in very rapidly with little time
for familiarisation within the population, national evaluation of these programmes have
already shown success in reducing hospitalisations due to RSV infections by 62% in
adults4 and 80% in children under 15. These results are excellent and will provide relief
to the system during the Autumn- Winter period. Of note, the decision by SG to
implement RSV vaccination as a campaign rather than a year long programme linked
to birth dates (the English model) is part of the reason behind the success of the
programme and also the existence of the rapid evaluation. Following these excellent
results the RSV programme will be expanded for 2026 to include those aged over 80
years. Vaccination works, and the more we improve our uptake rates, the greater the
benefit to individuals and to our health care system.
2024-25 was the year that the SVIP budget was baselined. Unfortunately, it also
became the first year that no additional funding was available for new vaccination
programmes. In practice this means that costs for delivery of the new RSV vaccination
were absorbed by the programme and that changes to the child health programme for
2025-26 which require an additional 18 month appointment will also have to be
absorbed by Health Boards as well as the proposed Measles, Mumps, Rubella,
Varicella (MMRV) catch up programme. Funding for vaccination programmes is
complex and there is a new section in this year’s report to explain this further.
Early in 2025 the new travel health service was launched as a once for Grampian
initiative. It is an innovative model aimed to signpost individuals to the service they
need. More information can be found in the Travel health section later in the report.
Travel health diseases are now included in the vaccine preventable disease section
for the first time.
2024-25 was also the year that Moray vaccination service was forced to move
premises again. They took over the Southfield site in June 2024 and left again in April
2025 when a lease renewal did not complete at short notice. Moray Council offered a
temporary home at Beechbrae Education Centre, for which we thank them. At the time                                            
4 PHS Early evidence of population impact of RSV vaccinations on hospitalisations among older adults
in Scotland 2025-02-early-evidence-population-impact-rsv-vaccination-hospitalisations-older-adults-
scotland-v1.docx accessed 03/12/2025 
5 PHS Our Blog 01/12/2025 How the new maternal RSV vaccination prevents serious illness in
Scotland: 219 babies and counting - Our blog - Public Health Scotland Accessed on 03/12/2025 
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of writing the vaccination service does not have a permanent location, although a great
deal of work is going into finding a new home. 
The Moray vaccination service staff deserve our thanks for their resilience at this time.
The opportunity has been taken to better align vaccination clinics with population
centres using an “expanded hub and spoke model”. This has moved a greater number
of vaccination appointments closer to the eligible populations place of residence and
early feedback has found this popular with the population with fewer DNA’d
appointments and positive comments to staff about the new locations making it easier
to attend. We have a new partner in Forres Mechanics Football Club and thank them
for hosting us for the Autumn-Winter vaccination programme.
Finally, the first SVIP vaccination conference was held in June 2025 and NHS
Grampian co-hosted an extremely well received workshop about Making Every
Opportunity Count (MEOC) in vaccination services. 
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3. WHY VACCINATION IS IMPORTANT AS PART OF
POPULATION HEALTH
The World Health Organisation (WHO) describes vaccines as one of the two public
health interventions that have the greatest impact on the world’s health, the other
being clean water. It is also considered as one of the most impactful and cost-effective
public health interventions available to communities and populations across the world.
Vaccination can prevent or reduce the severity of disease, minimise disability and save
lives, often in many of the most disadvantaged people in society. It offers excellent
value for money by reducing current and future public expenditure on health and social
care provision. The European Region of the World Health Organisation (WHO)
recommend coverage of 95% in a population is required to control or eliminate
disease.
Effective control of vaccine preventable disease requires action across the whole
health and care system, and this aligns with the drive to improve outcomes and reduce
inequalities. 
Surveillance data demonstrate low incidence rates of vaccine preventable disease
during 2024 in Grampian apart from a surge in pertussis (whooping cough). These
periodic surges occur regularly in this disease, and more details can be found in
section 5.14. Many of the vaccine preventable diseases are also notifiable diseases
because of their potential to cause harm to public health. The information in table 1
was taken from disease notifications to Public Health Protection Team in 2023.
Antimicrobial resistance (AMR) has been highlighted as a global threat to health as
pathogens evolve and become more successful at evading antibiotics causing
morbidity and mortality. As vaccines are used prophylactically, they decrease the
number of infectious disease cases and reduce antibiotic use and the emergence and
spread of AMR6. It is expected that the new RSV programme will have a significant
effect on antibiotic prescribing. 
Table 1: Notifiable organism/ disease controllable by vaccination in Grampian Calendar Year 2023 and
2024 
Source: HP Zone – 10/09/25                                            
6 Micoli, F., Bagnoli, F., Rappuoli, R. et al. The role of vaccines in combatting antimicrobial resistance.
Nat Rev Microbiol 19, 287–302 (2021). https://doi.org/10.1038/s41579-020-00506-3
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Apart from Pertussis, Hepatitis B and Tuberculosis (TB) have numerically the highest
number of notified cases. There has been a fall in TB and a rise in Hepatitis B cases
in 2024. This is likely to be due case finding activities and increased testing.
Tuberculosis vaccination is a targeted, risk-based programme, not a population-based
vaccination programme. Infection rates are low regionally in comparison to
international incidence. Hepatitis B became a population-based programme in
October 2017 as part of the childhood programme, and we would predict these
numbers to fall as the children grow to adulthood. More information on both
programmes is given below. 
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4. NATIONAL AND LOCAL CONTEXT – IMMUNISATION
PROGRAMMES
4.1. NATIONAL
Immunisation policy in Scotland is set by the Scottish Government Health Directorate
who take advice from the UK Joint Committee on Vaccinations and Immunisation
(JCVI). JCVI provide advice on immunisations for the prevention of infections and/or
disease following consideration of evidence on the burden of disease, vaccine safety
and efficacy, and on the impact and cost effectiveness of immunisation strategies 7.
The UK immunisation schedule is continually reviewed and updated.8 Immunisation
against infectious disease (commonly known as the Green Book)9 reflects the current
policies and procedures as advised by the JCVI and provides essential guidance on
vaccines and vaccination procedures for all vaccine preventable diseases that may
occur in the UK.
Scottish Vaccination and Immunisation Programme (SVIP) took over formal
responsibility for all aspects of vaccination programmes from 2023. SVIP is a
partnership of Scottish Government (SG), Public Health Scotland (PHS) and the
fourteen territorial health boards. SVIP incorporates a public health and clinically led,
person-centred approach to the programme based on strong collaboration across the
system.
It builds on the learning and experience developed from the previous PHS-led Scottish
Immunisation Programme (SIP), the previous SG-led Flu and Covid-19 (FVCV
Programme) and the Vaccination Transformation Programme (VTP). 
Since the adoption of the 2018 GMS contract primary care staff do not deliver
vaccinations. Recent SG directions confirm that primary care can only deliver
vaccinations at the request of the Health Board in “exceptional circumstances”.
However, recent CMO letters in 2024 and 2025 state the ongoing important role of
General Practice staff in recording vaccinations into GP records where no data link is
possible, promoting and advising on vaccinations; responding to vaccination status
enquiries including vaccination histories; and signposting and referring to
Immunisation Teams in Health Boards for vaccine delivery.10 11                                              
7 [1] Joint Committee on Vaccination and Immunisation Code of Practice, June
8 Complete schedule (children & adults) available here:
https://www.gov.uk/government/publications/the-complete-routine-immunisation-schedule
9 Immunisation Against Infectious Disease, Immunisation against infectious disease - GOV.UK
(www.gov.uk)
10 Non-routine vaccination update SGHD/CMO(2024)13 4th July 2024
Non-routine vaccination update
11 
Averting the resurgence of measles in Scotland SGHD/CMO(2023)13 , 2023 16th August 2023
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4.2. LOCAL
The Director for Public Health has the accountability and governance oversight for
vaccination and immunisation at NHS Grampian Board Level and undertakes the role
of executive lead.
Since 2022, NHS Grampian has been responsible for the design and delivery of
vaccination services for citizens living in its boundary. The vaccination programme
team coordinate vaccination programmes on behalf of the Board and are active
participants within the SVIP structure. 
The Grampian Vaccination and Immunisation (GVIP) Programme Board (VPB) is
chaired by the Director of Public Health with the 3 HSCP Chief Officers, Finance,
Primary Care, Nursing and Pharmacy colleagues as members. The Vaccination
Programme Board has oversight of the whole vaccination programme, oversees
progress, and ensures the nationally agreed outcomes are delivered within Grampian,
taking decisions on a Grampian wide basis on complex issues that are common to
Grampian or issues which are escalated. 
Reporting into the GVIP Programme Board, the GVIP Clinical and Care Governance
Group meets monthly to be assured that all appropriate governance arrangements are
in place, to identify actions where required and to provide support and advice and
share learning across NHS Grampian.  This group reviews quality of service delivery,
complaints and feedback, adverse events along with the review of the vaccination
programme risk register.
Our three Health and Social Care Partnerships (HSCPs) in Aberdeen City,
Aberdeenshire, and Moray deliver vaccinations on behalf of the Board. HSCP Chief
Officers are accountable to their respective Integrated Joint Boards (IJBs) for their
services and are members of the Grampian wide GVIP Programme Board as above.
It is recognised that some functions are better organised once on the bigger NHSG
footprint rather than three times on the smaller HSCP footprints. This Once for
Grampian approach can be seen in the successful move to a single call centre model
and the integrated travel health service. 
This has meant local changes in how members of the public access services. In
Grampian, vaccinations are administered in a range of settings. 
4.3. FINANCE
The funding arrangements for service delivery and vaccine supply are complex and
are likely to evolve over time. The funding to support the delivery currently comes from
several sources including SVIP, Primary Care Improvement Fund (PCI)F and board
baseline budgets. These funding streams are largely historic.  
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4.3.1 SVIP
This budget was originally given during the expansion of services to meet the
challenges of the Covid pandemic and provides the approximately 70% of operating
budget. Corporate costs are top-sliced and then the remaining budget is allocated to
partnerships each year on a population basis. Each year the allocation is approved at
Vaccination Programme Board.
The SVIP budget provided for the new Covid programme and also the expansion in
the flu programme. Since then, it has also paid for the MPox vaccination programme,
RSV programme and changes to the Shingles programme resulting in a doubling of
delivery activity. It has supported the premises costs for vaccination centres, refit of
those centres as necessary and utility bills. It has also paid for a number of corporate
costs such as transport and distribution, pharmacy staff, infection prevention and
control team costs, public health staff and HR and recruitment staff.
The SVIP budget therefore supplies the deficiencies of the PCIF allocation and is a
net contributor to the PCIF budget. 
Scottish Government is undertaking a review of current funding arrangements with the
aim of future streamlining the funding approach across immunisation programmes and
providing greater transparency of how vaccination programmes are funded. The SVIP
budget is already baselined for 2024-25 and processes have commenced to baseline
the PCIF funding.
It is anticipated that this move will help facilitate the flexibilities available and will ease
the reporting burden across funding streams. It will continue to engage with Boards
via Directors of Finance, Directors of Public Health and Immunisation Coordinators
over the course of this financial year to support the transition to greater baselining of
funding. 
4.3.2 PCIF
As part of the 2018 GMS primary care contract, PCIF funding was awarded to establish
the multidisciplinary teams designed to take activity away from primary care so
practices could focus on developing specialist generalist services. Vaccination was
one of these multidisciplinary teams. Each HSCP provided plans to SG and was
awarded an allocation according to their plans. For this reason, there is variation in the
amounts each partnership receives for vaccination from this source. This funding was
to support the vaccination programmes delivered by primary care at the time of the
2018 contract. 
PCIF funding pays a contribution towards vaccination staff. It does not pay for any
other business costs of running a service such as premises costs, pharmacy,
distribution or corporate services such as programme management, recruitment and
HR.
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A further source of funding is delivered directly to primary care from SG to pay for the
residual functions described in Section 4.1 which are carried out in general practice.  
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4.3.3 HEALTH BOARD BASELINE/CORE BUDGET 
The core budget within NHS Grampian provides funding to HSCP’s to support the
delivery components of the school aged vaccination programme. In addition, the
baseline budget covers the supply of vaccine     
4.3.4 VACCINE SUPPLY COSTS
Vaccine cost recharges within NHS Grampian refer to the process of allocating and
recovering the expenses associated with vaccine procurement. 
There are currently several mechanisms in place to manage these costs due to pricing
confidentiality with vaccine manufacturers. 
In Grampian, vaccine supply costs are currently managed via board baseline budget,
in year allocations from SG based on administration, financial performance returns
(FPR’s) and invoicing directly to SG from UKHSA. 
4.3.5 OTHER CONSIDERATIONS
Management of budgets for delivery of vaccinations sits within the HSCPs. However,
the HSCPs deliver on behalf of NHS Grampian, and their chief officers sit of the VPB
which agrees strategic direction for the vaccination programmes. 
There is more to the delivery of a vaccination programme than needles in arms.
Preventative services require more than simply making an offer and then moving on if
an individual doesn’t take up the offer at the first time of asking. There is the outreach
work with vulnerable populations to encourage them to come forward for vaccination.
Building trust in communities takes time. Putting on bespoke clinics for underserved
populations takes resource and may mean that staff see few residents in those
sessions at first. The approach in the 5-year strategic framework incorporated in the
Population Health Framework expects this kind of work to be business as usual, not
an optional extra or the marker of a platinum service.
Throughout 2024 it has become more apparent that not all the budget allocated to
HSCPs for vaccination has been spent on vaccination activity. Staff paid for from
vaccination budget lines have been used to deliver CTAC services whilst vaccination
budgets have become overspent. Restructuring of staff teams is recommended to
align to current and future business needs.
As vaccination programmes continue to expand without additional SVIP funding to
support this expansion this situation becomes a risk. Currently, the SVIP budget is
used to support those services historically delivered in General Practice and paid for
out of the PCIF. If expansion continues without additional funding, it may be necessary
for the Health Board and HSCPs to consider how to pay for business expenses
previously paid for out of SVIP funding. In the worst-case scenario, it might be
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necessary for the Health Board to decide which elements of the vaccination
programme it can no longer support. 
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5. VACCINE PREVENTABLE DISEASES
Data for vaccine preventable diseases are summarised at both a national and
Grampian level where data are available. The following section contains background
information about the agents, diseases, and vaccinations for reference. Graphs
showing Scottish data illustrate the effect of vaccination on vaccine preventable
diseases. 
5.1. CHOLERA
Cholera is a severe acute gastrointestinal infection caused by the pathogen vibrio
cholerae which is found in contaminated or undertreated water. Cholera causes
severe watery diarrhoea which can lead to dehydration and death within hours. While
cholera has a high attack rate, only around 5% of people will become seriously ill.
Children under 5 are at highest risk of developing severe symptoms. As cholera is
spread faecal orally it mainly affects areas with little sanitation and water treatment
facilities, or in areas of humanitarian or climate crisis (Source: BMJ Best Practice
(2024). Cholera; Green book)
The current seventh global cholera pandemic started in 1961, and cholera remains
endemic in many countries. In 2022 there were 472,697 cases of cholera across 24
counties and over 2000 reported deaths. In countries with established sanitation and
water supplies cases of cholera are extremely rare. In the UK there were 20 cases
reported in 2022, all of which were contracted from abroad. There are two oral cholera
vaccines licensed in the UK however they are only recommended to the following
groups: 
 Humanitarian aid workers
 Persons going to areas of cholera outbreak who have limited access to safe
water and medical care
 Other travellers to cholera risk areas who are at risk of exposure or serious
infection 
5.2. COVID-19
COVID-19 is an acute respiratory viral infection caused by SARS-Cov-2 and spread
primarily through respiratory droplets and aerosol. The 2020 COVID-19 pandemic
resulted in a significant increase in mortality both worldwide and in the United
Kingdom, particularly in people aged over 75, and led to several lockdowns and
accelerated vaccine development.
Initial national programmes in the UK aimed to offer primary vaccination prioritised by
risk category as capacity allowed.
From 2024 JCVI no longer advised COVID 19 vaccination for health and social care
workers or care home staff, however they suggested an occupational offer for these
groups, which the Scottish Government accepted.
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During the recovery phase of the pandemic, a non-standard method of vaccine cost
analysis was used in determining eligibility to reflect ongoing uncertainty. This resulted
in a wide cohort being offered vaccination. However, post pandemic as the virus has
changed, more people have protection following vaccination or infection and we
understand more about the benefits of vaccination (e.g. reducing severe disease and
hospitalisation, but having limited effect on onward transmission), JCVI has moved to
a more business as usual approach, and cost effectiveness analysis is now following
the standard model. This has resulted in a reduction in eligible cohorts from 2025/26.
The data section in this report therefore includes the at-risk groups in Tables 3 and 4
from the Covid-19 Chapter of the Green Book. Next year’s report will reflect these
changes and report the smaller cohorts. 
For autumn 2024/25 the following groups are eligible:
 Residents in a care home for older adults
 All adults aged 65 years and over
 Persons aged 6 months to 64 years in a clinical risk group as defined in Tables
3 and 4 of the Covid-19 Chapter in the Green Book. 
For autumn 2025 and spring 2026 the following groups will be offered the vaccine: 
 Adults aged 75 and over
 Residents in a care home for older adults
 Individuals ages 6 months and over who are immunosuppressed 
The age at which the vaccine is recommended has increased to 75 and reflects
available data, figure 1, which demonstrates that those aged over 80 (orange dotted
line), are much more likely to experience hospitalisation than all other age group, grey
lines (Source: JCVI statement on COVID-19 vaccination in 2025 and spring 2026 -
GOV.UK) 
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Figure 1: Smoothed-out weekly average of COVID-19 hospital admissions in those aged over 80 in
England (October 2023 to September 2024). Grey lines represent all other age groups 
Intensive care and high dependency admission rates due to COVID-19 have shown
no large seasonal peaks and very low baseline rates since 2023, figure 2. This
contrasts to influenza data where there are large seasonal peaks in winter. 
Figure 2: Weekly overall COVID-19 ICU or HDU admission rate per 100,000 trust catchment
population reported between April 2020 and September 2024 through SARI-Watch mandatory
surveillance (England) 
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5.3. DIPHTHERIA
Diphtheria is caused by Corynebacterium diphtheriae and closely related bacteria and
classically presents with swollen neck glands and a pseudo membrane in the throat
which obstructs the airways or sore throat or pharyngitis in unimmunised or partially
immunised individuals. It is now rare in Scotland following the vaccination programme
which began in 1941/2. In 1940 there were nearly 16,000 cases in Scotland with 675
deaths. 
5.4. GONORRHOEA 
Gonorrhoea is caused by the bacteria Neisseria Gonorrhoeae and is one of the most
common sexually transmitted infections worldwide. It can affect the throat, rectum,
urethra and endocervix, and may be asymptomatic or cause purulent discharge and
pain when urinating. If left untreated, it can lead to infertility and pelvic inflammatory
disease. The immune system is not effective at clearing gonorrhoea and therefore
protective immunity does not occur after infection, making re-infection common.
Gonorrhoea cases have risen globally, with increasing resistance to antibiotics.
Therefore, from August 2025, a targeted opportunistic vaccination campaign has been
introduced primarily for gay and bisexual men who have sex with men (GBMSM)
diagnosed in sexual health clinic or who report high risk sexual activity. GBMSM have
a diagnostic rate 24 times higher than heterosexual men attending sexual health
clinics. The vaccine used in this campaign is for Neisseria Meningitidis, 4CMenB,
which is given as part of the routine childhood immunisation schedule to protect
against meningitis. Due to the similarity between the two bacteria, the vaccine can
provide some cross cover to protect against gonorrhoea. The vaccine will be offered
to high-risk groups and requires two doses at least 4 weeks apart (Source: Green
Book). 
5.5. HAEMOPHILUS INFLUENZA TYPE B (HIB)
Haemophilus influenzae can cause serious invasive disease, especially in young
children. There are six subtypes but prior to vaccination Type B was the dominant
subtype. The usual presentation of invasive disease was meningitis with around 10%
of children having long term complications of the disease. Cases from Hib have fallen
dramatically since the introduction of vaccination. Protection is achieved from 4 doses
given in multivalent preparations as part of the childhood programme. (A multivalent
preparation is one which provides protection against multiple strains of a disease, or
protection against multiple diseases in the same vaccine preparation.)
The Hib/MenC vaccine for infants turning one was discontinued in July 2025. The
evidence now suggests that MenC vaccination is no longer necessary and to provide
additional coverage for Hib a further dose of the 6 in 1 vaccine will be added to the
schedule from 1st January 2026 (Source: CMO Letter).  
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5.6. HEPATITIS A
Hepatitis A is caused by the Hepatitis A virus and spread through the faecal-oral route.
Hepatitis A infection tends to be mild and does not result in chronic infection or liver
impairment, though can lead to significant morbidity or mortality in older people and
those with hepatic co-morbidities. Given its faecal-oral spread, Hepatitis A is
comparatively rare in high-income countries with adequate standards of sanitation and
vaccination. At-risk categories include individuals travelling to Hepatitis A-endemic
areas; patients with chronic liver disease; patients with haemophilia; men who have
sex with men (MSM); people who inject drugs, and individuals with occupational
exposure. Several Hepatitis A vaccinations are available – both monovalent and
combined with Hepatitis B or Typhoid vaccinations – and these are given either IM or
subcutaneously (in the case of haemophilic patients) in two or three doses. 
5.7. HEPATITIS B 
Hepatitis B is caused by the Hepatitis B virus and spread through exposure to infected
blood or bodily fluids. Hepatitis B causes an acute flu-like illness with jaundice and
may sometimes lead to complete liver failure. While infection resolves in most patients
following the acute illness, chronic infection persists in a proportion of cases. Risk of
chronic infection is increased in young people and immunocompromised individuals,
and chronic infection can lead to cirrhosis and hepatocellular carcinoma.
Hepatitis B vaccination is included in the routine childhood immunisation programme.
As of 1st January 2026, an additional 6 in 1 vaccination will be offered at 18 months
and will provide an additional dose of the hepatitis B vaccine for all infants. This will
reduce the need for infants at increased risk to attend at 1 year (Source: CMO Letter). 
At risk categories include neonates with maternal Hepatitis B exposure; travellers to
endemic countries; people who inject drugs; MSM; sex 12 workers; close family
contacts of individuals with chronic Hepatitis B infection; individuals living in custodial
institutions or residential accommodation; individuals with certain renal or hepatic
comorbidities, and those at risk of occupational exposure.
Cases of Hepatitis B can be seen in figure 3, reaching a high of 80 during 2024. This
likely reflects increased testing for blood borne viruses.
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Figure 3: Hepatitis B Cases Throughout Grampian Trend (2011-2024)
Source: HP Zone – 10/09/25 
5.8. HUMAN PAPILLOMA VIRUS (HPV)
Vaccination against HPV is part of WHO’s global Cervical Cancer Elimination Initiative.
There is a causal pathway from infection with particular high risk HPV subtypes and
development of squamous cell carcinomas of the cervix, anus, vulva, vagina, penis
and head and neck cancers. By vaccinating young people and older people at higher
risk, this pathway can be disrupted. 
A joint paper12 from PHS and the Universities of Strathclyde and Edinburgh published
online in January 2024 showed that following vaccination, reductions in incidence of
cervical cancer are seen for those aged under 18 at the time of vaccination. A great
success is that no cervical cancer cases have been detected in fully vaccinated
women following HPV immunisation at age 12 and 13 since the programme started in
Scotland in 2008. Australian data has shown a similar success with no cancers
diagnosed in women aged <25 years in 202113.
5.14. From 1 January 2023, following a review of evidence by JCVI showing one dose
conferred similar levels of immunity to two doses, the HPV vaccine moved to a one-
dose schedule for immunocompetent individuals before their 25th birthday. 2 doses
are required for citizens aged 25 – 45 years in the MSM programme and 3 doses for
those who are immunosuppressed or known to be HIV positive.
While the vaccination programme is proving highly successful, the NHS strongly
encourages everyone with a cervix to attend cervical screening when they are called,
irrespective of vaccination status (Source: Green Book) 
12 Palmer et al Invasive cervical cancer incidence following bivalent human papillomavirus vaccination:
a population-based observational study of age at immunization, dose, and deprivation - PubMed  J Natl
Cancer Inst 2024 June 7 Accessed 3/12/25
13 2025 Cervical cancer elimination progress report 2025 Cervical Cancer Elimination Progress Report
| C4 Accessed 03/12/2025
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5.9. INFLUENZA
Influenza is an acute viral respiratory infection caused by influenza A, B or C –
symptoms include fever, myalgia, malaise, headache and coryzal (common cold)
symptoms. Influenza is normally self-limiting in otherwise healthy patients but can lead
to significant morbidity in young children, older people, immunocompromised
individuals, those with respiratory or cardiac co-morbidities and pregnant women.
Influenza is highly seasonal, and a vaccination programme has been in place in the
United Kingdom since the late 1960s. Periodic antigenic drift in the virus means that
individuals frequently lose immunity between influenza seasons, necessitating at-risk
individuals being re-vaccinated each year against likely dominant strains.
The nasal flu vaccine is used in the children’s programme because of its superior
effectiveness in children leading to reduced cases in children and the community when
compared to injectable vaccines. 
Bird flu or Avian Influenza is an infectious type of influenza that spreads between birds
and occasionally infects humans who have directly handled infected birds alive or
dead. It isn’t spread easily from human to human. There is a risk that a new strain of
flu could be created if an individual is infected with both a strain of bird flu and human
flu at the same time and elements from each combine to produce a new strain. If this
resulted in a new, more infectious and harmful type of flu there could be an increase
in morbidity and mortality. For this reason, poultry workers are advised to be
vaccinated against human flu as they are the most likely to be at risk in this
circumstance. In a further development, evidence of infection with avian influenza has
been found in dairy cattle in the US. The impact of this on bovine (cattle) and human
health is under investigation nationally and internationally.
Influenza shows large seasonal variation as seen in figure 4 where cases greatly
increase during the winter months. Data from last winter shows a large spike in
influenza hospital admissions, especially compared to other respiratory infections
(Source: COVID-19 & Respiratory Surveillance). 
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Figure 4: Number of acute hospital admissions due to COVID-19, influenza and RSV in Scotland
Source:PHS Viral respiratory diseases (including influenza and Covid 19) surveillance in Scotland 
5.10. MEASLES
Measles is one of the most transmissible infectious diseases. It can lead to serious
and potentially life-threatening complications even years after the original infection.
Catching measles when pregnant can result in complications for baby. However, the
MMR vaccine, which also provides protection against mumps and rubella, is highly
effective - after two doses around 99% of people will be protected against measles.
In last year's annual report, the measles outbreak in England was ongoing. Although
cases are now decreasing there were over 2,900 cases of measles in 2024. As of 13th
August, there have been 28 laboratory-confirmed measles cases in Scotland
compared to 24 in 2024. None of these have occurred in Grampian. See figure 5. In
the first quarter of 2025 there were three primary cases of measles, two of which were
imported from out with the UK and resulted in a further 12 cases, and five cases not
associated with chains of transmission, two of which were associated with foreign
travel. Individuals who are not fully immunised are therefore advised to complete a
course prior to travel. 
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Figure 5: Number of laboratory-confirmed cases of measles in Scotland by month and year, 2015 to
March 2025 
Source: Disease surveillance - Data and surveillance - Measles - Infectious diseases - Health
protection - Population health - Public Health Scotland 
These increases are consistent with the rest of Europe where 26,222 cases of measles
were reported to the European Centre for Disease Prevention and Control between
March 2024 and March 2025. Importation of measles from out with the UK and
subsequent transmission within unvaccinated groups is a concern and highlights the
need for good vaccine coverage. While rare, some fully vaccinated individuals can
develop measles however their symptoms are usually milder, and individuals are less
infectious. Childhood MMR vaccination rates are generally high in Scotland however
uptake has shown some recent decline and within certain population groups these
rates are much lower. 
In Scotland, measles remains a mainly imported infection however vaccinations rates
need to remain consistent in all population groups to prevent transmission. 
In line with other changes to the childhood immunisation schedule, the second MMR
vaccine has been moved from 3 years 4 months to the new 18-month appointment.
(Source: CMO letter) 
5.11. MENINGOCOCCAL DISEASE (MEN B)
Meningococcal disease is caused by Neisseria meningitidis and has many different
groups including B, C, W and Y which are the most common. It is transmitted through
air droplets often requiring a prolonged period of contact with an infected individual.
Invasive disease can cause meningitis and sepsis with infants under the age of one
being most at risk.
Meningococcal B vaccination is given as 3 doses in the first year of life. From July
2025, the second dose of 4CMenB moved from 16 to 12 weeks to provide earlier
protection.
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The Meningococcal groups A, C, W and Y (Men ACWY) vaccine protects against
meningococcal disease caused by four groups of meningococcal bacteria. The Men
ACWY vaccine is offered to all young people in S3 at school. Young people in S4 to
S6 who missed the opportunity to be immunised the previous year are offered
vaccination at subsequent visits.
The Hib/MenC vaccine was previously given to children at 12 months however this
was removed from the schedule in July 2025 due to low rates of Men C across all age
groups, primary due to the success of the MenACWY vaccination programmes. There
have been no deaths in Scotland due to Men C since 2017, figure 6. 
Figure 6: Meningococcal Deaths by Serotype reported in Scotland 2005 to 2025 (week 13) 
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Figure 7: Meningococcal serogroup W by age group reported in Scotland 2009 to 2025 (week 13)
Table 2: Meningococcal cases in Grampian 2012 – 2024    
Source: HP Zone – 10/09/25 
5.12. MPOX
Mpox (previously known as Monkeypox) is a rare viral infection related to Smallpox. It
is usually associated with travel to West Africa and has only, until recently, rarely been
reported out with this region. Two forms of Mpox are found Clade I (Central African)
and Clade II (West African) and Clade 1 was considered a high consequence
infectious disease. 
While still considered a serious infection for some individuals, following an assessment
by the advisory Committee on Dangerous Pathogens (ACDP) clade 1 mpox is no
longer classified as a high consequence infectious disease. As outlined by the WHO
European Region, national elimination is a country defined as detecting only import
related cases and no local animal reservoir. Therefore, the UK’s strategic goal is to
eliminate person-to-person transmission of mpox. 
The Mpox virus is similar to the smallpox virus and the smallpox vaccine gives effective
protection against Mpox. The vaccine is given in two doses a minimum of 28 days
apart.
The Mpox vaccine continues to be offered opportunistically to high-risk groups in
Grampian. Health and social care worker are at very low risk of exposure to mpox and
therefore do not require pre-exposure vaccination (Sources: Current situation -
Overview - Mpox - Infectious diseases - Health protection - Population health - Public
Health Scotland; Green book – vaccine eligibility). 
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5.13. MUMPS 
Mumps, caused by paramyxovirus, is spread by airborne or droplet transmission and
classically causes bilateral parotid swelling, fever, and myalgia. In addition, mumps
can cause a variety of significant complications such as meningitis, encephalitis,
orchiditis, oophoritis and pancreatitis. These complications, if developed, may be
associated with sensorineural hearing loss and subfertility. Vaccination against
mumps in the United Kingdom commenced with the introduction of the MMR vaccine
in 1988, leading to a significant decrease in the 16 prevalence of mumps in the years
following due to high levels of uptake. 
The COVID-19 pandemic lockdowns significantly reduced the transmission of mumps,
see figure 9. Last year in Grampian there were 12 cases of mumps (Source: Mumps -
Results and commentary - Immunisation and vaccine-preventable diseases quarterly
report - January to March 2025 (Q1) - Immunisation and vaccine-preventable diseases
quarterly report - Publications - Public Health Scotland). 
Figure 8: Mumps Transmission (2015-2025) 
5.14. PERTUSSIS (WHOOPING COUGH)
Pertussis, or whooping cough, is a highly, infectious bacterial disease affecting the
respiratory system. Infants and young children are particularly at risk of severe disease
and/or death. 
Protection against disease is conferred via vaccination in childhood. From October
2012, pregnant women in Scotland have been offered a pertussis vaccine typically
between 16- and 32-weeks’ gestation. This is to protect infants in their first eight weeks
of life who are too young to receive their routine immunisations and are most at risk of
complications from the infection.
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As figure 9 shows, last year there was a huge surge in pertussis cases in Scotland,
and Grampian reported 1,076 cases. This increase has now settled with a marked 10-
fold decrease in Scottish cases in the first quatre of 2025 compared to the same period
in 2024. There is annual variation in the number of pertussis cases, and this spike was
thought to be a combination of annual variation and decreased natural immunity
following isolation during the pandemic (Pertussis - Results and commentary -
Immunisation and vaccine-preventable diseases quarterly report - January to March
2025 (Q1) - Immunisation and vaccine-preventable diseases quarterly report -
Publications - Public Health Scotland). 
Figure 9: Number of Laboratory-confirmed Bordetella Pertussis Cases in Scotland, by month 2012 to
March 2025 
5.15. PNEUMOCOCCAL DISEASE 
Pneumococcal disease can present as non-invasive or invasive infections caused by
the bacterium Streptococcus pneumoniae (also called pneumococcus). Non-invasive
disease includes middle ear infections (otitis media), sinusitis and bronchitis, whilst
invasive pneumococcal disease includes septicaemia, pneumonia, and meningitis.
Young children, the elderly and people in a clinical risk group are most at risk of severe
pneumococcal disease, and so all these groups are currently offered a pneumococcal
immunisation. 
People aged 65 or over only need a single dose of the vaccine. However, those with
certain underlying health conditions require additional doses every 5 years. Children
with health conditions may require additional doses. 
The pneumococcal conjugate vaccine covering 20 types of pneumococcus will replace
the existing vaccine for adults over 65 in 2026. It was found to reduce mortality and
hospital admissions and be more cost effective (Source: Green book; Cost-
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effectiveness of using a 20-valent pneumococcal conjugate vaccine to directly protect
adults in England at elevated risk of pneumococcal disease – PubMed). 
5.16. POLIO
Poliomyelitis is now rare in the UK following national vaccination programmes. It is an
acute illness caused by the poliovirus entering the body through the gut and giving rise
to a range of symptoms from gastrointestinal disturbance, fever and paralysis. During
UK epidemics in the 1950s up to 8000 notifications of paralytic polio were received in
a year. 4 doses via the 6 in 1 vaccine are offered during the childhood programme,
with a booster dose delivered at age 14 (S3). Pre-travel vaccination assessment is
advised for high risk areas. 
5.17. RABIES
Rabies is a virus caused by the rabies virus genotype 1 or less commonly by rabies
related lyssaviruses. Rabies leads to acute infection of the central nervous system
called encephalomyelitis. It causes headache, fever and laterally hallucinations and
coma. Rabies is almost always fatal. Infection usually occurs following a bite or scratch
from an infected animal, most commonly a dog or bat. It can also occur if mucous
membranes are in contact with infected saliva, such as an infected animal licking a
wound or mouth. 
In Asia, Africa, Central and South America, rabies is endemic in feral, and less
frequently domestic, dogs. Global mortality from rabies is estimated to be around
59,000 people each year, mainly in Asia and Africa. Although the UK is rabies free,
certain bat species still carry the infection. 
Prior to travel to a rabies endemic country, it is recommended to seek advice from a
travel clinic about receiving the rabies vaccination. Pre-exposure immunisation is
given in three doses on days 0, 7, and 28. If you plan to travel sooner an accelerated
course can be given. 
Non travellers, including animal control workers and veterinary staff, with occupational
exposure to rabies enzootic areas are also recommended to receive pre-exposure
vaccination. This will be offered on the NHS to volunteer bat handlers.
It is important that if exposure does occur, a further risk assessment is carried out
without delay as the vaccine does not offer full protection. The exposed site should be
washed out with soap and water and further post exposure vaccination and
immunoglobulins may be required depending on the exposure (Source: Green Book). 
Sadly, it was reported this year that a returned traveller died in the UK from rabies
infection following contact with a stray dog in Morrocco. Cases of rabies in the UK are
extremely rare; between 2000 and 2024 there were 6 cases of human rabies
associated with animal exposures abroad. Prior to travel it is important to seek advice
regarding rabies vaccination and if exposed a prompt course of rabies treatment is
extremely effective at preventing the disease (Source: Rabies case confirmed
following contact with animal abroad - GOV.UK).
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5.18. RESPIRATORY SYNCYTIAL VIRUS (RSV)
RSV is one of the common respiratory viruses circulating every autumn in the UK.
Globally up to 90% of children are infected by the age of 2. RSV epidemics tend to
start in October and go on for 4-5 months, peaking in December. The time between
contact with an infected person and developing symptoms is 3-5 days. RSV is spread
via coughs and sneezes in large droplets and secretions and can live on surfaces for
around 4-7 hours.
For most people RSV is a mild respiratory illness. Sneezing, runny nose, cough and
fever are common symptoms with a smaller number of children having ear infections
and croup. Infants under the age of one and older adults are at greater risk of more
severe disease including wheezing and breathing difficulties. RSV is the most common
cause of bronchiolitis in babies and older adults can suffer from pneumonia. Severe
cases may require hospitalisation and RSV infection can lead to deaths.
Two highly successful vaccination programmes for RSV commenced in August 2024
in time to protect for the Autumn; one for pregnant women given at 28 weeks’ gestation
onwards to protect infants and one for older adults aged 75-79. Despite being brought
in very rapidly with little time for familiarisation within the population, national
evaluation of these programmes have already shown success in reducing
hospitalisations due to RSV infections by 62% in adults14 and 80% in children under
115
For very and extremely preterm infants (born before 32 week) the JCVI advises
immunoglobulin during or immediately prior to their first RSV season. This is because
they are unlikely to be protected by maternal vaccination. This is given by paediatric
staff. 
5.19. ROTAVIRUS 
Rotavirus is an extremely infectious cause of gastroenteritis through both the faecal-
oral and occasionally respiratory route and can require hospitalisation in severe cases
due to dehydration. Incidence follows a seasonal pattern, with most cases in winter
and early spring, and most symptomatic cases are in young children. A national infant
rotavirus vaccination programme was commenced in Scotland in 2013, leading to a
significant reduction in both overall cases and peak incidence in winter. Rotarix, the
licensed vaccine for rotavirus, is given orally in two doses at 8 and 12 weeks (Source:
Rotavirus - Results and commentary - Immunisation and vaccine-preventable                                            
14 PHS Early evidence of population impact of RSV vaccinations on hospitalisations among older adults
in Scotland 2025-02-early-evidence-population-impact-rsv-vaccination-hospitalisations-older-adults-
scotland-v1.docx accessed 03/12/2025 
15 PHS Our Blog 01/12/2025 How the new maternal RSV vaccination prevents serious illness in
Scotland: 219 babies and counting - Our blog - Public Health Scotland Accessed on 03/12/2025 
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diseases quarterly report - January to March 2025 (Q1) - Immunisation and vaccine-
preventable diseases quarterly report - Publications - Public Health Scotland). 
Figure 10: Laboratory reports of rotavirus in Scotland from 2011 to end of March 2025 (week 13) 
5.20. RUBELLA 
Rubella is a viral illness caused by togavirus and spread by droplet transmission. The
symptoms of acute rubella infection tend to be mild and include fever, coryzal
symptoms, malaise and rash – though it may be associated with more serious
complications such as post-infectious encephalitis and thrombocytopenia. The primary
concern regarding rubella is the potential for foetal loss and birth defects in cases of
maternal infection in pregnancy. Up to 90% of infants exposed to rubella at 8 to 10
weeks' gestation will develop congenital rubella syndrome. As such, the primary aim
of vaccination programmes is to reduce exposure of pregnant women to rubella.
Targeted vaccination began in the UK in 1970, and universal vaccination began in
1988 with the introduction of MMR leading to significant decreases in rates of rubella.
This is delivered during the childhood programme via the MMR vaccine (Source:
Rubella - Results and commentary - Immunisation and vaccine-preventable diseases
quarterly report - January to March 2025 (Q1) - Immunisation and vaccine-preventable
diseases quarterly report - Publications - Public Health Scotland). 
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Figure 11: Number of laboratory-confirmed cases of rubella in Scotland by year, 1988 to March 2025
(week 13) 
5.21. SHINGLES
Shingles (Herpes zoster) is caused by the reactivation of a latent varicella zoster virus
infection, sometimes decades after initial infection. Shingles can occur at any age, with
the highest incidence seen in older people.  The severity of shingles generally
increases with age and can lead to Post Herpetic Neuralgia that may require
hospitalisation.
The shingles vaccine programme for older adults was introduced in Scotland in
September 2013 following recommendation by JCVI in 2009 and SG policy. From 1st
September 2023 the vaccine offered has changed from Zostavax to the non-live
vaccine Shingrix requiring a switch from a 1-dose to a 2-dose schedule.
The eligible age for immunocompetent individuals has changed from 70 to 60 years of
age for the routine cohort in a phased implementation over a 10-year period. Eligibility
also expanded to all those who are severely immunosuppressed aged 50 years and
over, with no upper age limit. Further expansions will take place in 2026. 
5.22. TETANUS
Tetanus is caused by the release of tetanus toxin during infection with Clostridium
tetani. It causes symptoms such as fever, muscle spasms, lockjaw, difficulty breathing
and swallowing problems. Bacterial spores are commonly present in the environment,
including soil. This vaccine is currently given as part of the childhood schedule at 8,12,
16 weeks and 3 years 4 months.
From January 1st 2026, as part of the changes to the children’s schedule an additional
dose of 6-in-1 vaccine that includes diphtheria, hepatitis B, polio, tetanus, haemophilus
influenzae type B, and pertussis will be given at 18 months (Source: CMO Letter).  
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5.23. TUBERCULOSIS
BCG immunisation programme was introduced into the UK in 1953 to protect against
Tuberculosis (TB), a serious bacterial disease which affects the lungs and other parts
of the body including brain, bones, kidneys, and joints. The programme has undergone
changes in response to changing trends in TB epidemiology. Following a continued
decline in TB incidence in the UK-born population, the universal school-based
programme for adolescents was stopped in 2005. The BCG immunisation programme
is now risk-based; the key part being a neonatal programme targeted at those children
most at risk of exposure to TB, to protect them from the more serious childhood forms
of the disease. Babies are offered the vaccine if they or their parents or others close
to the baby have lived in an area with high levels of tuberculosis.
In 2023 the rate of tuberculosis increased in Scotland, mostly in persons born outside
of the UK. However, as figure 12 shows there has been a general decline in
tuberculosis numbers since 2010.  (PHS, 2024) 
Figure 12: Number of tuberculosis cases and incidence per 100,000 population in Scotland, 2003-2023 
2024 saw a decrease in numbers of TB from 2023 number but cases were still higher
than the previous years which showed a decline in cases. In Grampian the number of
cases of TB dropped in 2024 to 18 which is a return to the mean for the number of
cases between 2019-2022. (HP zone data). The first part of 2025 has seen numbers
increase in Scotland when compared to the start of 2024, including within Grampian,
figure 13. 
Figure 13: Number of TB notifications in Scotland by NHS boards by quarter, January to March 2025
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5.24. TYPHOID
Typhoid fever is caused by Salmonella enterica typhi and is spread through the faecal-
oral route. Typhoid fever varies significantly in severity from isolated gastrointestinal
symptoms and fever to multi-organ failure and has a mortality rate of up to 20% if
untreated.
Given its faecal-oral spread, typhoid fever is comparatively rare in high-income
countries with adequate standards of sanitation. In England, Wales and Northern
Ireland there were 645 cases of typhoid in 2023, 97% of these were associated with
travel abroad. Pre-travel assessment and vaccination is advised for higher risk areas. 
5.25. VARICELLA
Varicella or chickenpox is caused by the virus varicella zoster. It causes a
characteristic rash and will affect most people at some point in their lifetime. In most
cases the virus affects children under ten and causes mild disease. However, in some
groups the infection can be more serious; pregnant women and those who smoke are
at the greatest risk. There is no universal varicella vaccine programme in the UK as
90% of adults raised in the UK are immune, having had mild disease as a child. 
From January 2026 a new MMRV vaccine will be introduced into the childhood
schedule with two doses at 12 months and 18 months. Details for a limited catch up
of older children are not available at the time of writing. 
Non-immune individuals with occupational exposure, most commonly healthcare
workers, and healthy household contacts of immunocompromised persons are also
eligible. Post exposure prophylaxis with VZIG has largely been superceded by post
exposure treatment with antiviral agents such as aciclovir except for neonates at high
risk because of maternal infection 7 days prior to and after delivery. 
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6. VACCINE UPTAKE
Vaccination coverage is the percentage of people from the target population who have
received a specific vaccine. For very infectious communicable diseases a universal
vaccination approach is taken. The risk to public health increases if immunisation rates
for these diseases fall below herd immunity levels as this makes the possibility of
communicable disease transmission more likely. Less transmissible diseases or those
affecting a particular cohort in the population are better suited to a targeted approach.
The Grampian Vaccination and Immunisation Programme is organised into the
following work streams, largely mirroring the structure in figure 15 below. Reporting in
this chapter follows the order below in Table 3. (Please note this is the schedule prior
to the changes made to birth and pre-school schedules in July 25 and January 26.) 
Figure 14: Vaccination and Immunisation Work streams: Please note changes to programme in July
2025 and January 2026 which are not reflected in this diagram. 
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Table 3: Reporting Periods 
6.1. PREGNANCY
6.1.1 PERTUSSIS
Across Grampian the pertussis vaccine in pregnancy programme is delivered from 16
weeks’ gestation. Midwives have an important role in promoting the vaccine, ensuring
pregnant women are informed and administering the vaccine.
During 2024/25, coverage in Grampian from locally held data was 87.2%, shown in
Table 4. The data is reported according to NHS Board of delivery and therefore
excludes those who chose to receive their maternity care in other Board areas.
Because of different approaches to recording data across Scotland, it is difficult to
make a direct comparison with the rest of Scotland, which has an average of 83.3%. 
Table 4: Whooping Cough in Pregnancy Uptake Rates in NHS Grampian between April 2024 – March
2025           
Source: Badgernet - 12th September 2025 
Figure 15 displays the trend for Pertussis vaccination since 2021-22 and demonstrates
high uptake. Since 2021-22, there has been a decline in vaccine uptake throughout
Scotland, but uptake significantly improved in the most recent year. This is especially
evident in Aberdeen City's increase from 81.6% to 87.1%. Moray has dipped slightly
under the Scotland average since 2023-24 but the partnership has begun to produce
local communications to improve uptake. 
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Figure 15: NHS Grampian Pregnant People Whooping Cough Uptake by Financial Year
Data Source: Discovery (2025) 
6.1.2 FLU AND COVID-19 PROGRAMME
Pregnant people remained eligible for both Flu and COVID-19 vaccinations up to and
including the 2024-25 season, but uptake remained low. NHS Grampian records 6,418
pregnant people during Autumn Winter 2024-25 that were eligible for vaccination (EDD
280 days before 01-09-2024 and 280 days after 31-03-2025). Of the eligible
population, 576 (9.0%) individuals came forward for COVID-19 vaccination and 953
(14.8%) had the influenza vaccination.
In NHS Grampian, Influenza and COVID-19 vaccines in pregnancy are given by the
vaccination service, not by community midwives as part of antenatal care. These
vaccines are part of a seasonal programme and there is insufficient capacity to deliver
in maternity services. Pregnant people are given a fast-track pass to drop in to
vaccination services as a priority for flu and COVID-19 vaccination
During the summer of 2023, a study was undertaken in Grampian to understand
vaccine hesitancy in pregnant women. Several recommendations were identified and
implemented including better access to vaccination information for both patients and
staff and a fast-track pass to vaccination hubs. Feedback shows midwives feel more
supported in their vaccination roles and some barriers to vaccination were reduced.
Feedback about the fast-track pass has resulted in changes to the pass itself to make
it look more “official”.
In 2024, we worked with midwifery colleagues and a behavioural scientist from
University of Aberdeen to try to boost autumn and winter vaccination rates among
maternity staff and pregnant people.
6.1.3 RSV
RSV is a common virus which can cause a lung infection called bronchiolitis. In small
babies this condition can make it hard to breathe and to feed. Pregnant people
throughout Scotland are invited for an RSV vaccine at their 28-week antenatal
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appointment as of 1st August 2024. Having the RSV vaccine allows the parent to build
a good level of antibodies to pass on to their baby before birth, giving them the best
protection. As of 31st July 2025, NHS Grampian’s cohort comprised 4,613 eligible
pregnant people (4,084 have since delivered and 529 with ongoing pregnancies), of
which 2,772 had the RSV vaccination as shown in table 5. 
Table 5: NHS Grampian RSV Pregnant People Cohort
Data Source: Discovery (2025) 
NHS Grampian achieved significantly higher uptake rates across all HSCPs compared
to the Scottish average (59.5% versus 50% and 64.3% versus 52.6%) as shown in
figure 16 which is approximately 10% above the average. The divergence chart in
figure 17 illustrates these differences from the Scottish baseline (0). The data suggests
that women throughout Grampian were well-informed about the benefits of the RSV
vaccination during pregnancy which increased uptake, highlighting the successful
campaign. 
Figure 16: NHS Grampian RSV Pregnant People Cohort Uptake
Data Source: Discovery (2025) 
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Figure 17: NHS Grampian RSV Pregnant People Cohort Uptake – Divergence Chart
Data Source: Discovery (2025) 
6.2 CHILDHOOD ROUTINE IMMUNISATIONS
Over the past ten years, there has been a gradual decline in the uptake of childhood
immunisations across the UK and globally. While Scotland’s uptake has continued to
perform well by comparison with the other UK nations, this trend is observed in
Grampian also. The reporting ages for childhood vaccine completion rates in the UK
are 12 months, 24 months, five years and six years of age.
There are time lags between when a vaccination is first offered within the routine
childhood schedule and when uptake is evaluated, for example MMR2 appointments
are scheduled from 3 years 4 months but uptake is evaluated based on the cohort of
children who reach 5 years. Therefore, uptake data in a particular reporting year reflect
delivery practices over a longer period.
Changes are taking place to the childhood schedule in July 2025 and January 2026. 
6.2.1 IMMUNISATIONS UP TO 12 MONTHS OF AGE
Analysis of vaccine uptake at 12 months shows strong overall coverage across
Grampian displayed in figure 18, with most vaccines achieving or approaching WHO
benchmark and national targets, though some variation remains by geography.
Uptake of the 6‑ in‑ 1 vaccine remains consistently high across all areas, generally
staying above 95% in Aberdeenshire and Moray. Aberdeen City maintains strong
coverage, with a brief dip below 95% in Q3 2023–2024 followed by recovery in
subsequent quarters.
Pneumococcal (PCV) uptake is stable across throughout Grampian, with rates
consistently above 90% and minimal variation over time.
Rotavirus uptake demonstrates more quarterly variability across Grampian, with all
HSCP areas experiencing some fluctuation. Aberdeen City shows the most
pronounced variation, with coverage dropping in Q2 2023–24 and Q1 2024–25,
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though rates have subsequently improved. These patterns may reflect the challenges
of maintaining consistent coverage in a larger, more diverse urban population.
Meningococcal B (MenB) coverage remains robust across all areas. Aberdeen City
shows a wider range of uptake compared to Aberdeenshire and Moray, with rates
occasionally reaching the high 80s, though still maintaining strong overall protection.
Analysis of numerator and denominator trends confirms that fluctuations are unlikely
to be due solely to small cohort sizes as shown in figure 19. Aberdeen City consistently
has the largest eligible population, which may present different operational challenges
compared to the smaller cohorts in Aberdeenshire and Moray. Previous work has also
shown that faster population turnover in Aberdeen City can result in children appearing
as eligible after they have moved address or left the Board area.
Overall, Grampian achieves high vaccine coverage at age 12 months vaccination. The
greater variability observed in Aberdeen City, particularly for Rotavirus and MenB,
likely reflects the complexities of delivering services to a larger, urban population. 
Figure 18: Quarterly vaccination uptake at 12 months across Grampian
Data Source: Discovery (2025) 
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Figure 19: Quarterly numerator and denominator trends for 12‑ month vaccinations across Grampian
Data Source: Discovery (2025) 
6.2.2 IMMUNISATIONS UP TO 24 MONTHS OF AGE
At 24 months, vaccination uptake remains strong overall across Grampian, though
booster doses and MMR1 show greater variation than primary schedule vaccines, as
shown in Figure 20.
The 6‑ in‑ 1 and Hib/MenC vaccines maintain high coverage above 90% across all
areas, with Aberdeenshire and Moray consistently exceeding 95%. MenB booster and
PCV booster uptake also remains strong, though modestly lower than primary doses,
with all areas maintaining coverage above 85%.
MMR1 uptake ranges from the mid‑ 80s to low‑ 90s across HSCPs, reflecting the
national trend of declining MMR coverage. While below the WHO 95% target, Moray
and Aberdeenshire achieve rates in the low 90s in most quarters, providing a solid
foundation for targeted catch‑ up activities.
Analysis of numerator and denominator trends (Figure 21) confirms stable cohort sizes
across all areas, with Aberdeen City serving the largest eligible population.
Overall, Grampian maintains strong coverage for primary schedule vaccines at 24
months. The lower uptake for booster doses and MMR1 aligns with national
challenges and highlights the need for ongoing opportunities for focused engagement
to strengthen baseline coverage.
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Figure 20: Quarterly vaccination uptake at 24 months across Grampian                
Data Source: Discovery (2025) 
Figure 21: Quarterly numerator and denominator trends for 24‑ month vaccinations across Grampian                
Data Source: Discovery (2025) 
6.2.3 IMMUNISATIONS UP TO FIVE YEARS OF AGE
Across NHS Grampian (figure 22), vaccine uptake by age 5 remains strong, with the
6‑ in‑ 1 vaccine consistently achieving the 95% WHO benchmark. MMR1 and
Hib/MenC also attain high coverage in the low‑ to‑ mid 90s, approaching the target
threshold.
Booster doses show modestly lower completion rates. The 4‑ in‑ 1 preschool booster
and MMR2 typically reach the high 80s to around 90% across Grampian, falling short
of the 95% target needed for optimal community protection against measles and
pertussis.
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Geographic variation reflects different population contexts. Aberdeenshire consistently
achieves the highest coverage, meeting or exceeding 95% for most vaccines across
recent quarters. Moray maintains strong uptake in the mid‑ 90s for primary
vaccinations, with boosters around 90%. Aberdeen City shows lower coverage, with
primary vaccines in the low‑ to‑ mid 90s and boosters in the mid‑ 80s, likely reflecting
the challenges of delivering services to a larger, more diverse urban population.
Analysis of numerator and denominator trends (Figure 23) confirms stable cohort sizes
across all areas. 
Overall, Grampian demonstrates solid vaccination coverage by age 5, with primary
schedule vaccines performing particularly well. The gap in booster uptake, especially
in Aberdeen City, presents an opportunity for targeted interventions to strengthen
second‑ dose completion and maintain community protection as measles activity
increases nationally. MMR completion is likely to improve with the move to an
18‑ month appointment in January 2026. 
Figure 22: Quarterly vaccination uptake at 5 years across Grampian
Data Source: Discovery (2025) 
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Figure 23: Quarterly numerator and denominator trends for 5‑ year vaccinations across Grampian
Data Source: Discovery (2025) 
6.2.4 IMMUNISATIONS UP TO SIX YEARS OF AGE
By 6 years of age, vaccination uptake in NHS Grampian remains below the 95% target
for preschool immunisations, with notable geographic variation, as shown in Figure
24.
Aberdeenshire and Moray achieve strong coverage, approaching 95% for MMR1 and
reaching approximately 93–94% for the 4‑ in‑ 1 and MMR2 boosters. Aberdeen City
shows lower uptake, with around 90% coverage for MMR1 and mid‑ 80s for booster
doses, reflecting the ongoing challenges of urban vaccine delivery.
The overall Grampian average sits at approximately 93% for MMR1 and 89% for
MMR2, slightly below the Scottish national average. Coverage has largely plateaued
across all areas in recent quarters, with modest improvements from age 5 to age 6
due to catch‑ up programmes, though not sufficient to reach the 95% threshold.
Analysis of numerator and denominator trends (Figure 25) shows minor cohort
fluctuations but confirms that coverage gaps persist across all areas. 
Overall, Grampian demonstrates solid primary vaccine coverage by age 6, though
booster completion remains an area for improvement. The plateau in recent uptake
trends highlights the need for HSCPs to continue to resource sustained engagement
and targeted catch‑ up efforts, particularly in urban settings, to achieve optimal
community protection as children enter school.  
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Figure 24: Quarterly vaccination uptake at 6 years across Grampian                
Data Source: Discovery (2025) 
Figure 25: Quarterly numerator and denominator trends for 6‑ year vaccinations across Grampian                
Data Source: Discovery (2025)  
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6.3 UPTAKE AND COVERAGE OF SCHOOL-BASED
IMMUNISATION PROGRAMMES 
6.3.1 HUMAN PAPILLOMA VIRUS (HPV) 
HPV uptake in 2023/24 increased steadily from S1 to S4 in both Grampian and
Scotland. In 2024/25, a similar trend was observed, with rates rising by approximately
1–5% from S1 to S6 in Grampian (see Table 6). Coverage consistently improved with
each school year, highlighting the importance of offering catch-up vaccination
opportunities annually.
A process has been developed to ensure that any child who leaves school without
receiving routine vaccinations is contacted and offered vaccination. 
Table 6 – NHS Grampian HPV Uptake Between 2024-25
When examining HPV uptake by gender in S1, female uptake was consistently higher
by around 5% across the years (see Figure 26). In 2024/25, uptake for both females
and males increased steadily from S1 to S6, with coverage improving across all school
years. 
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Figure 26: S1 HPV Uptake by Gender and Year (2019-2025) 
6.3.2 VACCINATION WITH TD, IPV AND MEN ACWY
Uptake for Td/IPV throughout NHS Grampian increased by approximately 5% across
school years (S3–S6), as shown in Table 7—again highlighting the importance of
annual catch-up opportunities. Uptake for Td/IPV in 2023/24 increased from S3 to S4
in both Grampian and Scotland; however, Grampian uptake exceeded the Scotland
average. 
Table 7 – NHS Grampian Td/IPV Uptake Between 2024-25
Similarly, uptake for MenACWY in 2024/25 in Grampian increased by an average of
5% from S3 to S6 (see Table 8). The 2023/24 trend for MenACWY mirrored that of
Td/IPV.  
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Table 8 – NHS Grampian MenACWY Uptake Between 2024-25
6.4 UPTAKE AND COVERAGE IN ADULT IMMUNISATION
PROGRAMMES 
6.4.1 SHINGLES
During 2023/24 the shingles programme moved to the 2-dose Shingrix schedule. In
December 2024, invitations were sent to eligible groups, with vaccinations
commencing in January 2025. This represents the second year of the programme.
The eligible routine groups were those who are aged 50 years old and over with a
severely weakened immune system and individuals aged 65 and 70 (predefined age
eligibility cut offs). A catch-up offer was also made to individuals aged 66 or between
71-79 years.
In 2024/25, 23,907 shingles vaccines were administered covering the routine and
catch-up cohorts as displayed in Table 9. This led to an uptake rate of 41.7% for dose
one. Of those who received dose one, 81% went forward to receive the second dose,
which was 6% higher than the national average. The highest uptake was observed
within the new cohorts (Age 65 and Age 70). 
Table 9: Shingles Cohort Population and Vaccinations Administered                
Data Source: Discovery (2025) 
The high dose 2 completion rate of 81% demonstrates strong adherence to the two-
dose schedule among those who initiated vaccination as seen in figure 27 and 28.
Uptake experiences seasonal fluctuations as the programme is delivered between the
spring and autumn/winter COVID/flu campaigns.
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When reviewing the total coverage for the shingles vaccination throughout NHS
Grampian as of 31st August 2025, we can see that the total population is 75,957 of
which 55,879 have been fully vaccinated (73.6%). This is higher than the Scottish
average coverage of 69.4%. 
Figure 27: Shingles Dose 1 Vaccination Uptake by Cohort 2024-25
Data Source: Discovery (2025) 
Figure 28: Shingles Dose 2 Vaccination Uptake by Cohort 2024-25
Data Source: Discovery (2025)  
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6.4.2 PNEUMOCOCCAL 
Pneumococcal is a one-off vaccine offered to those aged 65 and over and those under
65 with underlying conditions, that protects against 23 serotypes of pneumococcal
disease. A small cohort require repeat vaccination every 5 years. 
NHS Grampian has an effective delivery strategy that focuses on inviting and
administering the vaccine when seasonal vaccinations are not being carried out,
typically between June-July and January-March. This approach reduces operational
pressure and aligns with the delivery of shingles. 
Table 10 demonstrates the cohort sizes for NHS Grampian between 2023-2024 which
has increased by 27.1% - influenced by the aging demographic throughout Scotland
and Grampian.  
The cumulative line graph in figure 29 displays how many vaccinations were
administered by the HSCPs during 2024/25. Aberdeenshire administered 8,938,
Aberdeen City administered 4,867 and Moray administered 3,344 totalling 17,149
throughout Grampian. 
Table 10: Pneumococcal Cohort Population and Changes
Data Source: Discovery (2025)
Figure 29: Cumulative Pneumococcal Vaccinations Administered by HSCP (2024-25)
Data Source: Discovery (2025)
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NHS Grampian’s uptake was above the Scottish average for 2024-25 which can be
seen in Figure 30. Moray achieved the second highest uptake throughout Scotland for
aged 65+ (42.4%) and every 5 years (35.6%). A detailed cohort breakdown can be
seen in the Appendix.
The total coverage methodology (including previously vaccinated individuals), figure
31, demonstrates that the vast majority of individuals aged 65+ are protected at 84.6%
(101,976 vaccinations). Uptake drops for the aged 2 to 64 at risk (58.4%) and further
drops again for every 5 years cohort (33.9%) 
Figure 30: NHS Grampian Uptake by Cohort – Pneumococcal 2024/25
Data Source: Discovery (2025) 
Figure 31: NHS Grampian Uptake by Cohort – Pneumococcal Coverage
Data Source: Discovery (2025) 
NHS Grampian achieves good uptake throughout all Urban / Rural criteria seen in
figure 32. However, Large Urban Areas are 7-12% under the other classifications and
much closer to the Scottish average. 
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Figure 32: NHS Grampian AW 2024/25 Pneumococcal Uptake by Urban / Rural
Data Source: Discovery (2025) 
Pneumococcal vaccine uptake by ethnic group is mostly above the Scottish average
(figure 33). Uptake is slightly lower among Other Caribbean or Black (1.1%) Other
African (1.8%) and Arab, Arab Scottish or Arab British (0.9%) populations. Most
notable, uptake among Black, Black Scottish or Black British is 12.1% below the
Scottish average. 
Figure 33: NHS Grampian AW 2024/25 Pneumococcal Uptake by Ethnic Groups
Data Source: Discovery (2025) 
6.4.3 OLDER ADULT RSV
The first successful year of the older adult RSV programme launched on 1st August
2024, targeting 30,536 individuals aged 75-79 and those turning 75 in Grampian (table
11). Uptake was 21,639 (70.8%), marginally above Scottish averages. Aberdeenshire
exceeded national averages by 1.1-1.9%, while Aberdeen City was 0.7-1.9% below
average (Figure 34 and 35). Most areas achieved over 70% uptake, except those
turning 75 in Aberdeen City (68.1%) and Moray (69.6%), indicating opportunities for
targeted improvements.
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Table 11: NHS Grampian RSV Cohort Population and Number Vaccinated
Data Source: Discovery (2025) 
Figure 34: NHS Grampian vs Scottish Benchmark – RSV 2024/25
Figure 35: NHS Grampian vs Scottish Benchmark Divergence Chart – RSV 2024/25
Data Source: Discovery (2025) 
Like other vaccination programmes, figure 36 demonstrates that the lowest uptake in
the Urban / Rural criteria is within Large urban areas at 69.6%, but this is only a slight
difference from the Scottish average of 71.7%. However, remote small towns and
remote rural areas exceeded averages by 8.5% and 19.2% respectively,
demonstrating NHS Grampian provides equitable access regardless of rurality.
NHS Grampian is under the averages for all SIMD deciles shown in figure 37 but the
gap between SIMD 1 and 5 is slightly narrower by 0.5%.
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Figure 36: NHS Grampian Uptake by Urban / Rural – RSV 2024/25
Data Source: Discovery (2025) 
Figure 37: NHS Grampian Uptake by SIMD Decile – RSV 2024/25
Data Source: Discovery (2025) 
6.5 UPTAKE AND COVERAGE IN SEASONAL IMMUNISATION
PROGRAMMES
6.5.1 AUTUMN WINTER 2024 / 25
Autumn Winter 2024/25 Campaign ran from 1st September 2024 to 31st March 2025
and introduced changes to vaccination timeframes and eligibility criteria. COVID-19
administrations ended in January 2025. Adults aged 50-64 were no longer
automatically eligible unless "At Risk" or having a "Weakened Immune System".
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Cohort sizes and % differences for COVID-19 and/or Influenza can be found in Table
12. The CMO’s recommendation was to offer an appointment to 85% of the population,
on a date prior to the 8th December 2024. 
Grampian's cohort population was 229,436 for COVID-19 and 234,642 for influenza.
Eligibility changes reduced the adult influenza cohort by 74,089 (24%), while the
weakened immune system cohort increased by 7,290 (61.8%). This large increase is
due to the weakened immune system cohort being refreshed. 
Table 12: Autumn Winter 2024-25 Eligibility Criteria and Population Changes
Data Source: Discovery (2025) 
Following the reduction of cohort population, there was a corresponding reduction in
the number of vaccinations administered by 14.8%, from 365,041 (AW 2023/24) to
310,841 (AW 2024/25), with reductions across COVID-19 (131,329 to 117,099),
influenza (174,702 to 134,891), and childhood influenza (59,010 to 58,850). These
patterns mirrored Scotland-wide trends.
The line graph (figure 38) shows peak administrations in November despite
compressed COVID-19 timelines, with sharp December drops consistent with
previous years. This suggests NHS Grampian successfully adapted by frontloading
the campaign, with the main difference being a steeper end-of-December decline
demonstrating success against the CMO’s target date. 
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Figure 38: NHS Grampian Autumn Winter 2024/25 Vaccinations Administered (cumulative)
Data Source: Discovery (2025) 
Vaccination uptake analysis figures 39 and 40 show highest uptake rates in older adult
cohorts during Autumn Winter 2024/25. Care homes exceeded 80% for both vaccines,
followed by Age 75+ (77.3% COVID-19, 81.4% influenza). Uptake declined
significantly in younger cohorts: at-risk ages 5-11 achieved 9.3% and ages 6 months
- 4 years reached 12%. Calls to family reminding them of their appointment, revealed
parents were unaware their children were “at risk” and did not feel they required
vaccinations. 
The divergence graphs (figures 41 and 42) show NHS Grampian performed well
overall, with most cohorts above Scottish averages. Aberdeenshire consistently
delivered the highest uptake rates across all cohorts for both diseases, while Moray
and City also achieved excellent rates throughout most cohorts.
Some improvement areas were identified. Uptake for social care workers fell 0.5-0.6%
below national averages, while healthcare workers were 2.2% below average for
influenza. 
A local survey of care home staff conducted by colleagues in Health Protection
showed 471/786 respondents had been vaccinated in previous years. Only 224
respondents said they had been vaccinated this season, 5 had not answered and 557
respondents had said they had not been vaccinated this season. This represents the
most striking result as a significant shift from those who had accepted vaccination in
previous years to not having accepted this season. This shift saw 260 individuals who
had previously accepted vaccination not accepting it this season.  
Various reasons were given for not accepting vaccinations this year. These were then
categorised into broader themes. The themes that were most common were “did not
want vaccination” (31%), “vaccine apathy” (16%), “health illiteracy” (14%), and
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“concerned about side effects” (14%).   These categories were similar for both groups
who had and hadn’t had a previous vaccination.
Aberdeen City showed the greatest variation, with uptake lower than the Scottish
average across four COVID-19 and five influenza cohorts, particularly among at-risk
individuals aged 18–64. However, compared with 2023/24, uptake in Aberdeen City
increased by 4.6% for children aged 6 months–4 years and by 2.3% for those aged 5–
11. Detailed breakdowns are provided in the appendix. 
Figure 39: NHS Grampian vs Scottish Benchmark AW 2024/25 COVID-19
Data Source: Discovery (2025) 
Figure 40: NHS Grampian Regions vs Scottish Benchmark AW 2024/25 Influenza
Data Source: Discovery (2025) 
Figure 41: NHS Grampian Difference compared to Scottish Benchmark Divergence Chart – Autumn
Winter 2024/25 COVID-19
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Data Source: Discovery (2025)
Figure 42: NHS Grampian Difference compared to Scottish Benchmark Divergence Chart – Autumn
Winter 2024/25 Influenza
Data Source: Discovery (2025) 
Intermediate zone maps were used to identify areas of low uptake. Figure 43 displays
COVID-19 uptake across all cohorts and most intermediate zones throughout NHS
Grampian were between 40-59% uptake (amber). This reflects the lower uptake rates
throughout the WIS and at-risk cohorts. When filtered to only display the 75+ cohort
(figure 44), the map changes sharply to uptake rates of 60% and over (green). City
Centre west is one of the only intermediate zones that has less than 60% uptake. 
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Figure 43: Autumn Winter 2024/25 Intermediate Zone Uptake for COVID-19 - All Cohorts                
Data Source: Discovery (2025)
Figure 44: Autumn Winter 2024/25 Intermediate Zone Uptake for COVID-19 – Aged 75+
Data Source: Discovery (2025) 
Similar intermediate zone analysis for influenza demonstrated noticeable differences
from COVID-19 maps. Higher uptake occurred throughout all zones, though some
areas fell below 40% (Figure 45) due to the lower younger cohort uptake rates. When
filtered to 75+ only (Figure 46), most areas exceeded 80% uptake. The maps were
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presented to HSCP teams which allowed for targeted interventions in the lowest
uptake areas. 
Figure 45: Autumn Winter 2024/25 Intermediate Zone Uptake for Influenza - All Cohorts
Data Source: Discovery (2025) 
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Figure 46: Autumn Winter 2024/25 Intermediate Zone Uptake for Influenza – Aged 75+
Data Source: Discovery (2025) 
NHS Grampian's vaccine uptake by deprivation level (figure 47) is slightly below the
Scottish average, following the typical pattern where uptake decreases by
approximately 6% per SIMD quintile. Between the most deprived (SIMD 1) and least
deprived (SIMD 5) areas, there's a 24.3% uptake difference for COVID-19 (Scotland:
25.6%) and 25.2% for Influenza (Scotland: 24.8%). The COVID-19 uptake gap
between least and most deprived is slightly narrower compared to Winter 2023
whereas influenza is slightly wider (1%). 
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Figure 47: NHS Grampian AW 2024/25 COVID-19 and Influenza uptake by SIMD Quintile
Data Source: Discovery (2025) 
NHS Grampian's uptake by 6-fold urban/rural classification (based on population and
accessibility, displayed in figure 48) exceeds the national average in all areas except
accessible rural, consistent with previous years. Remote rural areas showed the
highest uptake for influenza (59.4%) and COVID-19 (54%), indicating vaccination
services successfully reach all Grampian communities without accessibility barriers. 
Figure 48: NHS Grampian AW 2024/25 COVID-19 and Influenza uptake by Urban / Rural
Data Source: Discovery (2025) 
NHS Grampian's vaccination data shows ethnic inequalities across both COVID-19
and influenza programmes shown in figure 49 and 50, with persistent 45-50% gap
between White populations (highest uptake) and African communities (lowest uptake),
similar to previous years. These communities also have lower uptake than the Scottish
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averages. Although influenza coverage is higher, the same groups face barriers to
both vaccines, indicating the need for targeted interventions in African, Caribbean,
Black and Gypsy/Traveller populations to address systematic vaccination inequities.
During 2024/25, Aberdeen City implemented targeted strategies to reduce vaccination
inequalities among priority groups, including African, Caribbean, Black, and
Gypsy/Traveller populations. Interventions focused on high-deprivation areas, with
Priority Intervention Hubs, pop-up clinics, and strong community partnerships
improving access. These hubs provided vaccinations and health promotion in non-
medicalised environments, reducing barriers to care. These efforts demonstrate a
sustained commitment to tackling health inequalities and improving vaccine coverage
across all communities. 
Figure 49: NHS Grampian Autumn Winter 2024-25 COVID-19 uptake by Ethnic Group
Data Source: Discovery (2025) 
Figure 50: NHS Grampian Autumn Winter 2024-25 Influenza uptake by Ethnic Group
Data Source: Discovery (2025)  
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6.5.2 SPRING 2025
Similar to Spring 2024, the Spring 2025 campaign ran from 1st April until 30th June
2025. During this period, eligibility criteria remained the same as 2024 – individuals
were eligible for a COVID-19 vaccination if they were part of the cohorts in Table 13. 
Table 13: Spring 2025 Eligibility Criteria and Population Changes
Data Source: Discovery (2025) 
Grampian's eligible population increased to 73,263 (+3.6% from 70,723 in 2024), and
vaccinations administered decreased to 46,602 from 48,546. This resulted in 63.6%
uptake versus 68.6% in 2024 (-5%), requiring 3,656 additional vaccinations to match
previous performance. Scotland showed similar decline (-4.6%).
The 13-week campaign averaged 3,618 weekly administrations, peaking 28th April-
12th May with 20,211 vaccines (43.3% of total) as seen in figure 51. NHS Grampian’s
vaccinations fell below the national model (based on previous years) by 3.7% towards
the end of the campaign, while Scotland on average dropped by approximately 8%.
The spring 2025 programme protected our vulnerable citizens earlier than previous
campaigns. 
Figure 51: NHS Grampian Spring 2025 COVID-19 Vaccinations Administered (cumulative)
Data Source: Discovery (2025)
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NHS Grampian achieved 3% above the Scottish average for Spring 2025 vaccine
uptake. The cohort summary charts below show performance across different groups,
with detailed breakdowns available in the Appendix (page X).
The first chart (52) compares uptake rates for NHS Grampian and the three HSCPs
against the Scottish average. While most cohorts had strong uptake, children aged 5-
11 with weakened immune systems fell 2.7% below the national average. The second
chart (53) displays these differences with Scotland average set at zero. 
Figure 52: NHS Grampian and HSCP Uptake for Spring 2025
Data Source: Discovery (2025) 
Figure 53: NHS Grampian Difference Compared to Scottish Benchmark Divergence Chart – Spring
2025
Data Source: Discovery (2025) 
Uptake by SIMD Quintile for NHS Grampian is above the Scottish average throughout
all quintiles. However, all boards follow the same pattern whereby the most deprived
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areas have lower uptake, consistent with other vaccination programmes. In figure 54
below, we can see that the most deprived uptake was 49.5% compared to the least
deprived at 66.5%. There is a narrower gap (17%) between most and least deprived
compared to Scotland (20%) however the gap for grampian increased by 1.6%
compared to Spring 2024 (15.4%). 
Figure 54: NHS Grampian Spring 2025 COVID-19 uptake by SIMD Quintile
Data Source: Discovery (2025) 
The Spring 2025 campaign achieved strong uptake rates across most cohorts: 80.2%
for care home residents, 70.3% for individuals aged 75 and over, and 45.6% for those
with weakened immune systems - all surpassing national averages. However, younger
children with weakened immune systems showed lower uptake, indicating a need for
ongoing work. Future efforts will focus on improving identification of eligible children
through enhanced clinical record reviews to ensure accurate eligibility determination,
and we want to work closely with healthcare teams to make sure all children eligible
are supported to access the service. The aim is to make access simpler and more
accessible, strengthening partnerships with specialities so we can reach and engage
with families more effectively. 
Spring 2025 vaccinations by ethnic group (Figure 55) show NHS Grampian performing
well in several populations, including Scottish (63.5%), Irish (55.5%), and Other British
(63.8%) groups. However, uptake falls below the national average in certain
communities: Bangladeshi populations show the largest gap at 16.9% below the
Scottish average, while Polish and Pakistani communities also demonstrate lower
uptake. These disparities indicate a need to investigate potential barriers such as
communication preferences, language access, or differing information needs within
these communities. Understanding these factors will inform the development of
culturally appropriate vaccination strategies for future campaigns. 
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Figure 55: NHS Grampian Spring 2025 COVID-19 uptake by Ethnic Group
Data Source: Discovery (2025) 
6.6 UPTAKE AND DELIVERY OF OTHER SELECTIVE AND NON-
ROUTINE VACCINES 
Non routine vaccinations cover a range of situations where citizens require vaccination
out with the usual population vaccination schedules. These include those identified as
at clinical risk as defined in the Green Book, post exposure prophylaxis,  individuals
recently treated for cancer or who have had a stem cell transplant and require their full
course of vaccinations again; bat handlers or travellers who have been scratched or
bitten by rabid animals; new residents in Scotland requiring catch up vaccinations.
Non routine does not include occupational, sexual health risk-based vaccinations or
travel vaccinations.
With no national scheduling, call or recall system for non-routine vaccinations, Boards
have been working to put in place processes which support the delivery of these
vaccines. NHSG has processes by which services may refer a citizen for vaccinations
that are required out with normal vaccination schedules. There remain outstanding
operational and clinical questions to be worked through, and we are collaborating with
specialist services on a local and national level to achieve clarity and strong clinical
governance in this most flexible of programmes. A local working group has been
established to improve and further develop a system- wide approach to non-routine
vaccinations in NHSG with the aim to protect the health of the local population and
reduce inequalities. There is also a recently established national “Selective
Vaccinations” group with this remit and NHSG representation.
A CMO letter clarifying the place of non-routine vaccinations was issued in July 202416.
A digital referral pathway has successfully been established in NHS Grampian for
primary care using SCI Gateway in April 2024 and a further digital pathway for
secondary care utilising order comms was implemented in November 2025.
The first form was received via SCI gateway on 8th April 2024 and since then there
has been 921 forms submitted as of 30th September 2025. Of this total, 182 (19.7%)                                            
16 Non-routine vaccination update
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were returned to the sender for further clarification, and 89 (9.6%) were cancelled due
to not being eligible for vaccination or duplicated requests. Further evaluation will be
carried out. The remaining 650 went on to receive vaccination, 270 were administered
in Aberdeen City, 291 in Aberdeenshire and 89 in Moray. Unfortunately, the type of
administered vaccination is not currently available on the Business Object reports. 
6.7 POST EXPOSURE TREATMENT OF INFECTIOUS DISEASE
Health protection investigations regularly identify persons who have been exposed to
infectious disease. Post-exposure treatment with vaccines is recommended in some
cases including Diphtheria, Hepatitis A and B, Measles, Meningococcus, MPox and
Pertussis. Immunoglobulin may also be indicated for some infections. Health and
Social Care Partnerships (HSCP) arrange and administer vaccinations, with referrals
made in line with the non-routine vaccine pathway. Out of hours arrangements are
under local discussion as vaccination is not funded for an out of hours service. This
service gap has come under national discussion in response to discussions about
MPox preparedness.
A new post exposure pathway for measles has been developed with clear referral
processes in place. 
A tetanus pathway is in progress to streamline the referral process for subsequent
vaccination following clinical review and initial treatment.  
A pathway for rabies is also in development, in collaboration with relevant
stakeholders. 
6.8 BABIES BORN TO MOTHERS WITH HEPATITIS B 
The risk of developing chronic hepatitis B (Hep B) infection depends on the age at
which infection is acquired. Chronic infection occurs in 90% of those infected
perinatally but is less frequent in those infected as children (e.g. 20%-50% in children
between one and five years of age). Post-exposure immunisation is provided to infants
born to Hep B infected mothers, identified through antenatal screening, to prevent
mother to child transmission at or around the time of birth.
Immunisation of the infant starts as soon as possible after birth, and no later than 24
hours, and is followed by additional doses at four weeks and one year. These doses
are in addition to the routine schedule at 8, 12 and 16 weeks. An updated vaccination
schedule is due to be implemented in January 2026, which substitutes the monovalent
Hep B dose offered at one year of age, with the addition of a dose of hexavalent
vaccine at 18 months as part of the main schedule.
During 2024/25, a total of 15 babies were born to mothers' resident in Grampian
infected with Hep B (Table 14). Because of the small numbers involved the breakdown
of the data is not provided.
Ongoing audit and analysis of vaccinations is discussed at the appropriate Grampian
Newborn Screening overview meetings. 
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Table 14: Hepatitis B Screening Status of All Mothers Delivering in Grampian during the Period April
2024 – March 2025
6.9 BCG FOR NEWBORNS AT RISK OF TUBERCULOSIS 
In 2024, 870 babies in Grampian were identified as meeting the national eligibility
criteria for BCG vaccination. Of these 721 (82.9%) received the vaccine within the first
12 months of life (table 15). This puts us 3rd highest in Scotland behind only Shetland
and Orkney.
The BCG uptake levels in at risk infants in Grampian is slightly under the 2018 Scottish
TB Framework Key Performance Indicator level (set at 85% uptake level) by 2.1%. 
Table 15: Uptake Levels of BCG for Eligible Infants During the Period 2017 – 2024
Source: PHS Childhood Immunisations Publication 2025 
6.10 VACCINATIONS DELIVERED IN SEXUAL HEALTH CLINICS
A small number of vaccinations (including HPV, Hep A, Hep B, Prevenar and Mpox)
are carried out in sexual health clinics as part of their specialist assessment and
treatment. 
Since the Mpox outbreak in 2022/23 NHS Grampian sexual health clinics vaccinated
833 individuals, with all those eligible having been offered an appointment to attend
for 1st and 2nd doses. Opportunistic vaccinations continue. A further breakdown is
detailed below in Table 16. 
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Table 15: Vaccinations Delivered Within Sexual Health Clinics        
Source: NaSH – 21st October 2025 
6.11 VACCINATIONS DELIVERED IN OCCUPATIONAL HEALTH
SERVICES 
Occupational Health Services (OHS) provides professional, confidential and impartial
specialist advice to support employees in the workplace about their health.
The OHS runs clinics for staff in the Aberdeen and Elgin sites offering Hep A, Hep B,
DTP, DtaP, Typhoid, MMR, Pertussis and Varicella vaccines. The team also offer
Mantoux testing and Mpox vaccine to eligible staff. External clinics at RGU support the
student cohorts as well as maternity staff. The draft staff Immunisation policy is
currently being reviewed by the Equality and Diversity team.
Between April 2024 and March 2025, a total of 6,633 vaccinations were administered
within the occupational health services. 4,019 (60.6%) of these vaccines were Hep B
vaccinations. A breakdown of the remaining 2,614 vaccinations is displayed in the
below figure 56. Of note, numbers of first and second MMR vaccinations were
considerably higher in 24/25 than 23/24. 1st dose is 577 compared to 359 the
preceding year and an amazing 763 individuals have completed their MMR course
compared to 466 the previous year. 
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Figure 56: Vaccinations Administered Within Occupational Health Services Between April 2024 and
March 2025
6.12 TRAVEL HEALTH
The delivery of a travel health service was part of the GMS contract and is therefore
currently funded via the PCIF. There is a requirement to deliver the function in all
health board areas as detailed in the Chief Medical Officer letter SGHD/CMO(2021)13
issued on the 31st March 2022.
NHS Grampian have delivered travel health services via a community pharmacy
model since October 2021. Due to budget tracking, a highlighted potential overspend
in August 2024 prompted the decision to develop and implement a once for Grampian
approach to an in-house, capacity led delivery model, which projected a cost saving. 
Following agreement to implement the new delivery model, a soft launch took place in
January 2025, with a full implementation in February 2025.The service is delivered
from 3 sites across Grampian.
The new model of delivery is designed to make full use of the existing national digital
offer to direct and assist traveller to self-care and make their own initial risk
assessment prior to approaching the travel health service with a completed self-
assessment form, which is then reviewed by the travel team. Individuals are asked to
source their current vaccination history from their own records, or by requesting this
from their GP (as the holder of the complete record.)  A comprehensive risk
management review is undertaken, with consultations offered online via Near Me
Consultation where individuals are offered and sign posted to appropriate health and
safety advice relevant to their destination, along with guidance on managing existing
health conditions.  Due to the capacity of the team, those who submit an assessment
less than 8 weeks before their intended travel date are signposted to a private provider
to access their health advise and vaccinations privately.
The service continues to offer the 4 vaccinations available free on the NHS (Polio,
given as a combined diphtheria/ tetanus/ polio; Typhoid; Hepatitis A and Cholera). For
individuals who require further vaccination and malarial medication, they are
signposted to community pharmacy to arrange these privately. Travellers who are
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identified as requiring further routine vaccinations to ensure the routine schedule is
completed (e.g. MMR/ Diphtheria/tetanus/polio) are referred to the vaccination team
via the non-routine route, for administration as required.
Up until the end of September 2025, there have been 1,127 travel health assessments
received and of these, 56.7% (639) were female and 43.3% (488) were male. The
citizens that submitted the forms resided throughout Aberdeen City (43.5%),
Aberdeenshire (47.2%) and Moray (9.4%).
Further information on the service can be found in the Spotlights section 9. 
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7 EQUITY IN GRAMPIAN
7.1 HOME SCHOOLED CHILDREN
A number of vaccination programmes for children are delivered in partnership with
schools. Schools distribute our information packs and provide practical assistance with
delivering vaccination on site. This is extremely convenient for children and parents
alike. However, if a child is not on a school roll for any reason, they are unable to
benefit from this convenience. Children who are off roll and/or home schooled are
entitled to an equivalent offer of healthcare and these rights are enshrined in the
United Nations Convention on the Rights of a Child (UNCRC). Current arrangements
are generally sending information to education departments for dissemination on to
the parents of those children identified on their registers. The parents are requested
to phone in and book a vaccination appointment for their children. 
However, although local authorities have a responsibility to keep a register of home-
schooled children, parents are not compelled to let the local authorities know of home
schooling. This population of children is therefore difficult to identify. Children’s
vaccinations and health screening are administered through the SIRS system and is
given an annual data uplift from education sources.
Home-schooled children in the UK are believed to have lower vaccine uptake than
their mainstream school peers. The absence of a national dataset makes it difficult to
confirm and address this disparity. For this reason, we decided to test whether there
was an inequity between vaccination uptake for the off roll/home schooled population
and the general population.  
NHS Grampian’s Child Health Team identified 2,746 children coded as ‘HOME
TUITION- C/S 0,1,3’ or ‘No School’ which are broken down into their relative cohorts
in table 17.  Their vaccination histories were analysed, focusing on four key vaccines:
HPV (first dose), MenACWY, Td/IPV, and MMR. The first three are given in secondary
school. MMR is given as a preschool vaccine but was included both as a vaccine which
is offered in secondary school as a catch up and is a marker for preschool
vaccinations.
Across Grampian, while general uptake rates for Td/IPV (76.5%), MenACWY (76.2%),
HPV (82.2%), and MMR (95.4% first dose, 90.8% booster) exceed national averages,
uptake among home-schooled children is markedly lower as seen in Figures 57 and
58.
Gender disparities are also evident, with females generally showing higher uptake
especially with HPV, though Aberdeenshire reports higher male rates for MenACWY.  
These findings highlight the urgent need for targeted outreach and a unified strategy
to ensure equitable vaccine access for all children, regardless of educational setting. 
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Table 17: Children Flagged as Home School or Have No School Attachment
Source: SIRS – 21st October 2025 
Figure 57: Vaccination Uptake of Children Coded as Home Tuition 2024
Source: SIRS – 21st October 2025 
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Figure 58: Vaccination Uptake of Children Coded as No School 2024
Source: SIRS – 21st October 2025 
Following the home-schooled vaccination deep dive, letters were sent to households
confirming eligibility for the autumn/winter vaccination programme. At the same time
these letters also advised families to come forward for other routine childhood
vaccines. Evaluation of this measure will be used to make decisions/ further inform
about further interventions for this group. 
7.2 EQUITY AUDIT
PHS’s 5-year Vaccination and Immunisation Framework and Delivery Plan 2024
(5YSF), identifies barriers alongside recommendations to improve uptake for under-
served populations which include: young people/older people, LBGTQIA+ people,
minority ethnic people, people who are unmarried, married or in a civil partnership,
people who are pregnant/new parents, disabled people, people in rural locations,
people in poverty, people in the criminal justice system, gypsy & traveller groups,
homeless people, asylum seekers & refugees, carers and staff. 
We have been:
• Establishing the size of populations of under-served groups in each of the
partnership areas.
• Monitoring uptake data for intermediate zone, ethnicity, urban / rural and by SIMD
produced by PHS (Discovery).
• Auditing NHS Grampian vaccination and immunisation service practice for under-
served populations, against the PHS 5YSF recommendations. 
Findings:
• NHS Grampian vaccination centres have paper copies of PHS leaflets explaining
the vaccination schedule, vaccine safety and side effects. PHS leaflets provide links
to alternative formats and alternative languages. PHS also provide specific resources
aimed at younger people, older people, minority ethnic communities,
pregnancy/maternity, people in the criminal justice system and asylum seekers &
refugees.
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• NHS Grampian local vaccination contact centre provides a phone number and email
address to discuss changes to appointments if the time or location is not suitable.
• NHS Grampian vaccination appointments can provide arrangements for language
line, BSL interpreters, wheelchair access, portable hearing loops and quiet
spaces/rooms.
•  NHS Grampian vaccination clinics are available outside of working hours and
across NHS Grampian localities including via the Scottish Ambulance Service mobile
vaccination bus and the Moray mobile vaccination van.
•  NHS Grampian staff flu vaccinations 2025 are available via appointment at
permanent vaccination centres, via peer-to-peer scheme in primary and secondary
care, at workplace clinics in NHS premises with/without an appointment in September
and December, but without priority at Aberdeen City, Aberdeenshire and Moray
vaccination centres. 
•  NHS Grampian have established relationships with a variety of stakeholders
including schools, Grampian Regional Equity Council (GREC), drug and alcohol
partnerships, services for homeless people, mosques, gypsy & traveller groups and
other third sector organisations. 
Identified Gaps
• Mechanisms for capturing language, communication, accessibility requirements and
location preferences.
 This may be possible once a single digital solution for the vaccination
services is developed.
• Explore arrangements for co-ordinating appointments with partner or a household
member.
 Although it can be difficult to book coordinating appointments online, this
can be done by phoning the national helpline in the case of flu and covid
vaccinations and the local helpline in the case of other vaccinations.
•  Reducing the uptake gap between underserved groups and the general population 
 As the Public Health directorate plan is to work with similar underserved
groups, we have contributed to the joint plan this year by identifying and
mapping Trusted voices in the North Aberdeenshire area as a first step
towards a coordinated approach of reaching into communities with a
combined targeted preventative healthcare offer. 
7.3 OTHER EQUITY WORK
This is a compilation from the mid-year reports to Vaccination Programme Board for
April 2025 – October 2025  
7.3.1 Moray
There has been a change in service delivery to the population with Learning
Disabilities. Last year some residents opted not to visit the centre. Working with the
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Learning Disabilites service, we are vaccinating residents for autumn winter 2025 in
their residential facilities and hope to improve the vaccination rates for this cohort.
The Drug and Alcohol service agreed to give their clients fast track appointment cards
(similar to those provided to maternity services). These appointment cards mean that
service users can come to the centre for vaccination without an appointment. In
addition, clinics were organized in the Drug and Alcohol services premises in an
attempt to improve uptake of vaccination.  
A similar arrangement has been reached with the Moray Council team which supports
homeless clients in the Moray area.  They also have a supply of fast track appointment
cards and outreach clinics in their Elgin facility and Buckie facilities were planned for
the autumn winter season.    
Targeted clinics for these populations will run from 16.30 – 19.00 in response to
service providers advice. 
7.3.2 Aberdeenshire 
Aberdeenshire has largely focused on rural communities and have prioritised local
delivery to reduce travel barriers and improve uptake.
Aberdeenshire have prioritised local delivery to reduce travel barriers and improve
uptake: 
 Vaccination Centres: Long-term centres established in local towns- Macduff,
Fraserburgh, Peterhead, Huntly, Inverurie, Stonehaven, and Banchory.  
 Pop-up Clinics in Fire Stations: Partnerships with the Scottish Fire & Rescue
Service have enabled clinics in Aboyne, Ballater, Laurencekirk, and Alford, bringing
vaccines closer to rural communities.  
 SAS: Deploying SAS vaccinators to low uptake and rural areas to improve uptake. 
 Hub and Spoke Model- Spoke outreach to rural communities and areas with
challenging transport links to ensure high uptake across all of Aberdeenshire. 
Aberdeenshire is taking steps to target hard to reach communities- 
 Drop-in Clinics: Available across Aberdeenshire for spring boosters, especially
targeting older adults.  
 Public Campaigns: MSPs and health leaders encouraged residents to get
vaccinated, highlighting the importance of protection and reducing NHS pressure.
Maximizing local and board level social media. 
 Targeted Outreach: Focused efforts to reach vulnerable groups, including care
home residents, pregnant women, and those with chronic conditions. 
7.3.3 Aberdeen City 
Aberdeen City has implemented a range of targeted strategies to ensure equity of
vaccination uptake, particularly in line with Standard 4: ensuring good quality data on
under-represented groups and taking steps to reduce inequalities. These include:   
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Priority Intervention Hub Model 
 Aberdeen City has expanded the Vaccination Centre into a Priority Intervention
Hub offering tailored services to underserved communities. A similar scaled model
has been expanded to Get Active @ Northfield, Tillydrone Community Campus
and Countesswell Health & Wellbeing Centre.  
 The main hub in the City Centre provides same-day access to vaccination, health
promotion, and community support in non medicalised environments, helping
reduce barriers to access.   
Data Driven Targeting 
 The Vaccination & Immunisation Annual Report 2024 highlights the use of SIMD
(Scottish Index of Multiple Deprivation) and ethnicity-based data to identify gaps in
uptake.  This enables targeted outreach to harder to reach groups including: 
o People in areas of high deprivation 
o Ethnic minority communities 
o Individuals with low health literacy or digital exclusion    
Outreach and Mobile Clinics 
 Based on the information above, Aberdeen City has arranged pop up clinics in
areas of lower uptake and lower deprivation to support 
o Areas of Low uptake (Tillydrone, Northfield, Mastrick, King Street, Torry etc) 
o Homeless population (Timmermarket) 
o Refugees and asylum seekers (Language Café & Hotels hosting asylum
seekers) 
o Substance Misuse (ADA) 
Expansion of Pre-school Clinics in Local Communities. 
 During 2024/25 the service expanded availability of pre-school clinics in lower
uptake areas including: 
o Tillydrone Community Campus 
o Bucksburn Medical Practice 
o Torry Medical Practice 
o Counteswells Health & Wellbeing Centre 
 Drop in Access for Pre-school Vaccinations or Vaccine Histories at the Aberdeen
Vaccination & Wellbeing Hub.     
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Community Engagement  
 The Aberdeen City Team have attended several community centres and events
over the past 6 months to promote vaccinations in underserved areas. 
The Aberdeen City Team have attended all Community Appointment Days in the City
to promote vaccinations and undertake opportunistic vaccinations where possible. 
Impact  
 Childhood Vaccinations in Aberdeen City have shown year on year improvement
with uptake for Rotavirus and MenB exceeding 90% approaching the World Health
Organisation target of 95% 
 Pneumococcal vaccination uptake among older adults and at risk groups has
increased sharply since 2020/21, now exceeding the Scottish Average in most co-
horts. 
 Shingles vaccination uptake has been particularly strong with 70% uptake and 80%
of those recipients completing the two dose course.  
 A satisfaction survey was also carried out in regards to expanding our Pre-school
Vaccination Clinics in Tillydrone, Bucksburn, Torry and Countesswells and opening
up walk ins at the Vaccination & Wellbeing Hub.   
 Walk in Access to pre-school immunisation nurses at the Hub on Tuesdays and
Thursdays) has been well received by parents especially those with unpredictable
schedules or limited transport. 
 Parents appreciated the flexibility to speak directly with nurses about their
children’s vaccine schedule without needing a formal appointment.  
 The Central location in the Bon Accord Centre was praised for being non clinical,
welcoming, and easy to access, particularly for families with young children.  
 Parents have welcomed the availability of clinics closer to their home locations
providing easier access.   
Community Appointment Days: The rollout of Community Appointment Days
demonstrates a proactive and integrated approach to public health, aligning
vaccination delivery with broader preventative care and wellbeing services.  These
initiatives are embedded within the Aberdeen City Health & Social Care Partnership &
NHS Grampian Strategic commitment to health equality, early intervention and patient
centred care offering accessible, non-clinical environments that reduce barriers to
uptake.  Crucially, they are underpinned by strong partnership working across sectors,
bringing together vaccination teams, Community Treatment & Care, Health Visitors
and third sector organisations to co-design and deliver services that meet the needs
of underserved populations.  This collaborative model not only enhances service reach
and trust but also supports wider prevention goals by addressing social determinants
of health and promoting holistic wellbeing within local communities.  
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8 QUALITY IMPROVEMENT AND SAFETY IN VACCINATION 
8.1 PRIORITIES FOR IMPROVEMENT NOT MENTIONED
ELSEWHERE 
8.1.1   DIGITAL IMPROVEMENTS TO NON-ROUTINE PATHWAY/
TETANUS POST EXPOSURE PATHWAY
Pre-populated primary care referral form has been successfully used for a year via
SCI Gateway.
Pre-populated secondary care referral form via order comms, has been trialled and
went live in Trakcare in late November 2025.
Work on the multidisciplinary tetanus post exposure pathway is nearing completion.
This piece of work clarifies the pathway and establishes the principle that the clinicians
responsible for the primary assessment and treatment of the tetanus prone wound are
also responsible for the first tetanus treatment with antitoxin. If subsequent tetanus
injections are required these can be given in vaccination clinics following referral and
prescription. With the implementation of the Trakcare form this will be more
straightforward for clinicians. 
8.1.2    DETAILED RISK ASSESSMENT AND MITIGATIONS OF
LOCAL MANUAL APPOINTMENT SYSTEMS.
This was a local Grampian piece of work initiated following incidents in two of our
HSCPs involving manual appointment systems involving excel spreadsheets. The
process is now complete and the short life working group is disbanded. Thanks to
John Reid, who led the process to help us identify our risks, what we had control over
and what we couldn’t control. Changes have been made to mitigate our risks, and no
further incidents have occurred. This remains a temporary fix until the SVIP
programme receives its integrated data solution. 
8.1.3    HSCP BIANNUAL REPORTS TO VACCINATION
PROGRAMME BOARD
A formal biannual reporting process has been instituted this year supported by a
template to be completed by HSCPs. The template covers the following areas:
 Activity levels: delivery and uptake of programmes
 Staffing and establishment: Staffing levels, recruitment, training, and workforce
planning.
 Finance: Budget utilisation, cost efficiency, and financial sustainability.
 National Vaccination Standards: Compliance with Scottish Government
standards and quality benchmarks
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Delivery teams have completed this process once at the half year mark and we are
reviewing how useful each element is compared to the time taken to complete the
template
It is anticipated that the information in this document will be used as the basis for all
enquiries about operational delivery of the services by the HSCPs. We hope it will
reduce the need for additional reporting in response to all enquiries from inside and
outside Grampian. 
8.1.4 REVIEW OF VACCINATION SCHEDULING STRATEGY
ACROSS GRAMPIAN
A strategic review of the current scheduling framework for vaccination appointments
across NHS Grampian is planned for the first half of 2026 with the aim of improving
accessibility, equity and efficiency by prioritising proximity to vaccination centres over
adherence to local authority boundaries.
A mapping exercise of all adult cohorts will be carried out broken down by
intermediate/data zones similar to that done in Moray as part of the needs assessment
for a new vaccination site in Elgin. The impact of current scheduling arrangements on
travel times, appointment availability and vaccination uptake will be assessed and
alternative models assessed which prioritise proximity to a vaccination centre. Barriers
to new models will be assessed and stakeholders involved before developing a revised
scheduling framework that enhances accessibility and equity across the Grampian
region. 
8.1.5      EVALUATION OF STAFF FLU VACCINATION OFFER
An evaluation of the 2025/26 staff flu offer is planned for January to March 2026. A
senior public health registrar has been identified to carry out the work and will produce
an options appraisal for the 2026/27 campaign. 
8.1.6      MEDICAL STUDENTS ON VACCINATION PLACEMENTS
This autumn – winter period we have had our first cohorts of 4th year medical students
from the University of Aberdeen on placement with vaccination teams as part of the
Specialty Preferences block.
Once students completed the basic vaccinator training, they were working alongside
staff delivering vaccinations and brief opportunistic interventions as well as learning
about prevention, equity and equality and wider public health issues. Evaluation of this
pilot is underway.  
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8.2 RISK MONITORING
Risk within the vaccination programme in Grampian is managed through a structured
and proactive approach, ensuring patient safety, operational continuity and
compliance with national vaccination standards.
A key element of this process is the maintenance of our risk register on Datix, which
provides a centralised platform for recording, reviewing and monitoring risks.
Typical risks include the introduction of new and expanded vaccination programme
being introduced at short notice, vaccine supply disruptions, cold chain failures,
workforce shortages, data quality issues, adverse weather impact clinic operations as
well as digital system to support the safe and effective delivery of vaccination
programmes. 
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9 SPOTLIGHTS
9.1 SPOTLIGHT SCHOOLS
9.1.1 ABERDEEN CITY PILOT
In 2025, Aberdeen City undertook a quality improvement pilot aimed at streamlining
the school immunisation programme and improving vaccine uptake. The pilot was
implemented across three schools - Hazlehead Academy, Lochside Academy, and St
Margaret’s, and consolidated multiple immunisation sessions into a single visit for
HPV, DTP/MenACWY, and MMR catch-up, rather than the traditional three separate
visits. This approach minimised disruption to schools, improved efficiency, and created
more opportunities for vaccine promotion and engagement with pupils.
A key feature of the pilot was extended time within schools, which allowed pupils who
were initially hesitant or absent to return later in the week, supporting informed
decision making and reducing vaccine hesitancy. Dedicated staff, including
vaccinators and healthcare support workers, were available to provide reassurance
and address concerns.
The results were highly positive: HPV uptake increased by an average of 10.7%
across the three schools, with individual improvements ranging from +6.8% to +15.9%,
and DTP/MenACWY uptake rose by an average of 4.5%. Staff feedback was
overwhelmingly positive, with 82% of vaccination staff and 100% of school staff
recommending wider rollout.
Based on these outcomes, the model will be expanded to seven additional schools in
2025, with further rollout planned for 2026–27. 
9.1.2 PARTNERSHIP WORKING IN MORAY
In August 2025, Moray Council instituted a new mobile phone in schools' policy to align
with Scottish Government guidelines from 2024. The new policy requires that staff,
including visitors such as school inspectors and healthcare staff keep mobile phones
out of sight and are generally discrete with their use of phones.
Vaccination staff use mobile phones regularly in schools for a number of reasons
including checking medical information with parents, taking consent from parents and
to use as mobile data hotspots when coverage fails for the mobile devices we use for
recording vaccinations in schools. (Staff cannot access school wifi for this purpose).
Mobile phones would also be used to call for help in the event of any health
emergency.
Following discussions with the Education team, mitigations have been put in place
including the provision of landlines for staff use in areas where vaccination sessions
are taking place, where areas where no landline is available a mobile phone can be
used as a landline discretely and in the event of a medical emergency, mobiles can
be used freely, especially when someone cannot be left to call for help.
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9.2 SPOTLIGHT TRAVEL HEALTH
Travel health is a vital component of public health, as it helps to protect individuals
from preventable illnesses and infectious diseases that may be prevalent in their
destination/s. Since inception in late January 2025, the Travel Health Team has
developed, implemented and continually reviewed robust processes, in line with
national guidance, to ensure that all travellers receive the highest standards of care
and advice. The travel health team reviews risk assessment forms submitted by
citizens prior to travel. Review of the travel risk assessment ensure the travel health
practitioner can identify risk, provide advice and recommend appropriate preventative
measures required to support safe travel. By providing tailored guidance and
vaccinations, we not only safeguard the health of travellers but also reduce the risk of
importing infections into our communities. This proactive approach ensures that
journeys are safe and enjoyable, whilst supporting global health security.
Between January and September 2025, NHS Grampian's travel health service
received 1,127 referrals, averaging approximately 125 per month from individuals
located throughout all three HSCPs as seen in Figure 59. Referrals peaked in August
(158) and March (149), as shown in Figure 60, likely reflecting pre-summer and spring
holiday planning patterns. A breakdown of the forms received by age band can be
found in figure 661 which suggests the travel health services assists individuals of all
ages but particularly those aged between 10-29 and 50-69. Notably, 94.6% of
individuals (1,066) accessed the travel health website prior to submitting their form,
demonstrating that it serves as an accessible and valued resource for citizens. 
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Figure 5: NHS Grampian Travel Health Assessment Forms Received
Source: Travel Health Team – 1st October 2025 
Figure 60: NHS Grampian Travel Health Assessment Forms Received
Source: Travel Health Team – 1st October 2025 
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Figure 61: NHS Grampian Travel Health Assessment Forms Received by Age Band 
Source: Travel Health Team – 1st October 2025 
As of 30th September 2025, 97.2% of forms (1,095) had been completed, with 27
(2.3%) in progress and 6 (0.5%) recalled for a later date, indicating efficient processing
and turnaround times.
Reviewing the travel health assessment outcomes of the 1,127 submitted forms (figure
62) revealed that 622 (55.2%) required vaccinations via both NHS and private
provision whereas 151 (13.4%) required vaccination through NHS provision only. This
indicates that over two-thirds of travellers required some form of vaccination,
underscoring the service's critical role in disease prevention 
Figure 62: NHS Grampian Travel Health Service Outcomes
Source: Travel Health Team – 1st October 2025 
Figure 63 illustrates the range of advice offered to travellers. Core travel health topics
including sun protection, hand hygiene, malaria prevention, food and water safety, and
insect bite prevention were discussed with approximately 800 individuals each,
reflecting their universal relevance. Specialist advice on altitude sickness and
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Schistosomiasis was provided less frequently, tailored to specific destinations and
itineraries. 
Figure 63: NHS Grampian Travel Health Service Advice Types
Source: Travel Health Team – 1st October 2025 
The travel service advised 3,246 vaccinations across all travellers (figure 64) which
led to 1,557 NHS vaccinations being administered as of 30th September 2025 (figure
65), approximately 178 vaccinations each month. 664 individuals were signposted to
private providers for non-NHS vaccinations, and 45 catchup vaccinations were
identified for MMR and MENACWY, and referred, representing an important
opportunistic public health intervention. 
Figure 64: Travel Health Vaccinations Advised
Source: Travel Health Team – 1st October 2025 
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Figure 65: Travel Health Vaccinations Administered            
Source: Travel Health Team – 1st October 2025 
9.3 SPOTLIGHT: GREENING OF VACCINATION SERVICES 
Grampian Vaccination and Immunisation Programme (GVIP) are working to reduce
emissions and adapt to climate change.
PHS’s 5-year Vaccination and Immunisation Framework and Delivery Plan 2024
identifies the need for a climate informed immunisation strategy to meet the NHS
Climate Emergency & Sustainability target of net zero emissions by 2040.
We are working in partnership with PHS to see what this might look like in practice
and developing methods to measure our environmental impact. Vaccination has many
benefits as discussed in this document, but there is also the risk of negative
environmental impacts. In Grampian, we aim to balance the two where we can. We
have identified carbon emissions across our patient pathways and are looking for ways
both to reduce our negative impact and to find ways to make an environmental
approach business as usual.  
We have been: 
 Establishing pathways from vaccination storage at the Aberdeen Royal
Infirmary to vaccination delivery at the vaccination centres and satellites across
Aberdeen City, Aberdeenshire and Moray.
 Establishing lists of site: name, type, location, postcode, ownership, delivery
and programmes across Aberdeen City, Aberdeenshire and Moray.
 Auditing GVIP use and emissions for fleet travel, business travel, electricity,
gas, water use and waste in relation to these sites.
 Auditing GVIP use of green space, active travel and reporting of overheating
and flooding.
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 Designing a questionnaire for visitors to vaccination centres to capture how far
and how long they are travelling to vaccination sites; their preferred transport
options and preferences about the use of green space on the NHS estate.  
Auditing NHS Grampian vaccination and immunisation service has shown that: 
 Use and emissions vary across NHS Grampian vaccination centres for fleet
travel, gas use and waste. We await further data on business travel, electricity
and water use.  
 Green space varies across NHS Grampian vaccination centres. We await
further data on active travel and reporting of overheating and flooding.  
Recommendations so far: 
 To disseminate the results of the audit throughout vaccination services
 To create a strategy that will tackle the development of sustainable ways to
share and embed good practice within vaccination services
 Explore the development of sustainable, routine monitoring across a range of
areas including fleet, business and active travel, utilities, waste, reporting of
overheating and flooding and use of green space.  
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10 PLANNED CHANGES AND HORIZON SCANNING FOR
PROGRAMME
The below table provides a summary of planned and proposed schedule changes
during 2025, 2026 and beyond, which will require teams to adapt delivery models. 
Programme Changes (Planned / Approved)
Childhood
 The following JCVI recommended changes are due to come
into effect as follows
o From 1st July, 2025, children will be offered the 2nd dose
of Men B vaccine at 12 weeks instead of the current 16
weeks
o From 1st July, 2025, children will be offered the PCV13
vaccination against pneumococcal disease at 16 weeks
instead of the current 12 weeks
o From 1st July 2025, the offer of the combined Hib/MenC
is removed. 
o To replace the Hib dose previously administered
through Hib/MenC, the 4th 6 in 1 vaccine will be offered
at the new additional 18 month scheduled appointment.
o From the 1st January, 2026, children will be offered an
MMRV vaccine at one year and eighteen months of age
which will protect against measles, mumps, rubella
(German measles) and varicella (chickenpox). The
second MMR dose is being moved forward in the
schedule to provide earlier protection and help to
improve uptake.  
o  An MMRV catch-up programme will also be offered to
those aged 3 years 4 months to under 6 years between
November 2026 and August 2028
 Implementation date for the new Child Health System to
replace Scottish Immunisation Recall Systems (SIRS) is now
first quarter of 2026. 
Adult
 The following additional JCVI recommendations are due to
come into effect as follows
o From 1st September 2025, people aged 18 and over with
severe immunosuppression are eligible for vaccination
against Shingles
o From 1st September 2026, people aged 80 and over are
eligible for vaccination against Shingles
o From 1st April 2026 the RSV programme will be extended
to include those over the age of 80, and all residents in a
care home for older adults.
Further expansion of the RSV programme is being considered by
JCVI and is to be confirmed. 
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Seasonal
Flu – Poultry workers and bird handlers were added to the adult flu
eligibility criteria for 2025/26. A final ministerial decision on the
inclusion of at-risk cattle and swine workers for the seasonal
programme for winter 2026/27 is awaited at the time of writing. 
Epidemic
Planning 
The Scottish Government vaccines’ team has been working with
PHS to finalise a deployment plan for the H5 pre-pandemic avian
influenza vaccine.  While JCVI has not yet advised deployment,
boards were asked to note the plan and consider local readiness to
support rapid implementation if required. 
During September – November 2025 a Tier 1 national pandemic
exercise led by the UK Government’s Department of Health and
Social Care and the UK Health Security Agency, with participation
from the Scottish Government and other Devolved Governments.
This exercise was designed to rigorously test the UK’s response to
a future pandemic caused by a novel infectious disease. Exercise
Pegasus will be a ‘live play’ scenario, involving real-time decision-
making and coordination across all UK Government departments,
Devolved Governments and thousands of participants from across
the nations and regions of the UK. 
COVID-19 & flu cohort changes – discussed in section 5 
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11 GENERAL PRACTICE DELIVERY
11.1 WHY GENERAL PRACTICES DON’T DELIVER VACCINES
ANYMORE
As mentioned above in 2018 a new contract was negotiated for General Practice by
its leaders and voted on by its membership. The majority of Scottish GPs agreed with
the changes and the new GMS contract was implemented. 
The Scottish Government said the new contract proposed a “refocusing of the GP role
as expert medical generalists. This role builds on the core strengths and values of
general practice – expertise in holistic, person-centred care – and involves a focus on
undifferentiated presentation, complex care and whole system quality improvement
and leadership.”
To allow for this refocusing to take place some of the tasks previously carried out in
General Practice were moved into separately funded multidisciplinary teams. GPs
were not financially disadvantaged during this restructuring. The Scottish Government
acknowledged the need for financial stability under the new arrangements and GPs
kept the funding they had previously received for vaccinations. This historic funding to
GP continues. 
In Grampian, our 3 HSCPs planned and costed 5 workstreams. Funding for the plans
were approved by Scottish Government, the HSCPs received separate funding and
the workstreams were implemented. One of these workstreams was vaccination,
called VTP, the Vaccination Transformation Project, which created an integrated,
cradle to grave, specialist vaccination service. Implementation of this new service was
overtaken by the start of the pandemic and the usual kind of communication with
stakeholders and the public to explain this new service did not take place. 
From 2020 onwards vaccination needs rapidly multiplied under the weight of the
pandemic when new programmes were implemented at pace and existing
programmes extended. VTP was fully implemented and ended in 2023. The Scottish
Immunisation Programme, Scottish Government led Flu and Covid-19 programme and
VTP structures handed over responsibility for governance to SVIP in April 2024.
Vaccination services are a success story of the 2018 GMS contract arrangements.
GPs in Scotland have not routinely delivered vaccinations since the implementation of
the 2018 contract. 
11.2 THE ROLE OF GENERAL PRACTICE IN VACCINATIONS IN
2026
The CMO for Scotland in 2024 and 2025 as well as the Directions 2025 (Appendix B) 
have described the supportive role of General Practice in vaccinations.
GPs’ expertise and trusted relationships with their patients make them crucial in
enhancing vaccine uptake and safeguarding public health. Some specific roles of
General Practice will include taking responsibility for:
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 promoting and advising individuals about vaccinations, and providing clear
answers to individual queries, in line with a patient’s specific medical history; 
 providing trusted vaccination and immunisation information to their patients to
ensure their patients make informed decisions about vaccinations, and to
provide accurate information on safety and improve confidence and trust in
vaccination; 
 providing advice, and signposting their patients to trusted evidence sources,
information and resources such as posters and screen displays for all
vaccinations; 
 ensuring their patients have equitable and timely access to the vaccines they
are entitled to receive; 
 making every contact and interaction count and optimising their patient’s
experience and engagement; 
 providing information on immunisation status of their patients as and when
requested.
 The General Practice with which the patient is registered should continue to
enter vaccination events within the practice’s electronic medical records
system. This activity continues to be resourced through the payments practices
receive for their historic role in vaccination delivery. This will continue until
national digital solutions are in place. 
In order to deliver these functions on behalf of the System, General Practices are
recompensed through the historic funding arrangements described above.
We quite often get questions about why General Practice no longer delivers
vaccinations and under what circumstances General Practice could begin to deliver
vaccinations again. These questions have become more frequent following the
announcement of a hybrid service including General Practice from April 2026 in NHS
Highland. NHS Grampian are operating under different circumstances to NHS
Highland and have no plans for GP delivery of population level vaccination
programmes. 
There are a number of reasons for this that mainly relate to the opportunity costs to
the Health Board for GP delivery. Opportunity costs ask us to think about the next best
alternative way that the Health Board can use resources. Put another way, “What else
could primary care teams be doing in the time it would need to organise and administer
vaccinations according to the demands of the Scottish vaccination and immunisation
programme”. 
These demands are greater than in 2018. There is the Covid-19 programme, the
extensions to the Flu programme, extended shingles programme which moved from a
one to two appointments, a new RSV programme for older adults which again is
extending following the successes of the first year and multiple changes to the
childhood schedule requiring all children to have an additional appointment. 
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There are additional quality demands - eligibility and uptake in programmes is more
closely monitored than before. There are new national quality standards to achieve as
well as fulfilling the requirements of the 5 year strategic framework, and the Scottish
Government’s 2025 Population Health Framework, in which vaccination is a key
programme. 
Furthermore, as vaccination budgets become baselined and new vaccination
programmes no longer attract new funding for staff and only limited funding for the
costs of vaccinations, the Health Board has to absorb these costs. NHS Grampian is
in Level 4 of the SGs Escalation and Support Framework and has been advised to
introduce zero-based budgeting to ensure realistic costings. Although GPs would only
be able to claim a fee for service for vaccination, the Board would have to take into
account the resource costs to both the Board and GP practices to establish the real
costs of any vaccination model to avoid destabilising primary care or the Board. We
are developing a template for zero-based budgeting for GVIP from 2026.
We asked Scottish Government policy colleagues for their help in clarifying the SG
position on GP delivery of vaccinations and received the following response from
Michael Taylor from the Primary Care policy team:
For the delivery of vaccinations by local GP practices there has to be a
determination whether it is necessary for one or more local GP practices to
deliver that service. The health board is responsible for decisions about design
and delivery of vaccination services (Directions 2025) and in NHS Grampian
the multidisciplinary Vaccination Programme Board, chaired by the SRO makes
these decisions.
We are contracting with GP practices nationally on the basis that they will be
focusing on delivering (and improving) those GP essential services which only
GP practices provide. Vaccinations should only be provided by GP practices by
exception.
For it to be necessary for General Practice to deliver vaccinations this means they
would not only have to be the best option, but the only available option. Any change
in vaccine delivery will mean an opportunity cost to General Practice in NHS
Grampian. Therefore, NHS Grampian will continue to follow SG policy in this area. 
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12 CONCLUSIONS
The vaccination programme has still not achieved its steady state with the introduction
of new programmes and significant expansion to existing programmes.
Implementation of some of these changes will continue to work through over the next
few years.
Overall NHS Grampian provides a good vaccination service; we exceed average
Scottish uptake for most programmes; we play our role nationally in SVIP structures;
we lead.
Locally our most significant gaps are around vaccination and specific ethnic
communities and adults and children who are part of our weakened immune systems
cohorts.  
Our successes are continuing to exceed expectations around our ability to bring in
new programmes; our situational awareness and risk identification on a national scale;
our “make it happen” attitude which has brought in our innovative travel health service,
our work with secondary care teams and also tests of change to improve the service.
We have worked to be more transparent around governance and have a plan of work
with HSCP partners to provide data against national standards and local requirements
to anticipate information requests from partners and reduce duplications. In addition,
working with our partners in 2026 we will look at cross boundary arrangements and
move towards zero-based budgeting in line with KPMG recommendations. Changes
are coming in the Human Medicine Regulations which will allow delivery teams re-
examine the skill mix of their teams and how staff are deployed throughout the year. 
Finance is mentioned in a number of sections because of the baselining of the SVIP
budget, the work towards baselining of the PCIF, and the expansion of programmes
without additional funding.
Work will continue maximising our uptake in an environment of vaccine hesitancy and
mis and disinformation. We count on your active support.   
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13 ACKNOWLEDGEMENTS
The NHS Grampian public health directorate would like to thank everyone who works
so hard across the Grampian system to ensure the population is protected against
vaccine preventable disease by working to ensure we maintain a high vaccine
coverage.  
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14 FEEDBACK
The team is always happy to receive feedback about the annual report. Please contact
gram.vaccineenquiries@nhs.scot to leave your comments.  
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15 REFERENCES
1 Scotland's Population Health Framework - Available at:
https://www.gov.scot/publications/scotlands-population-health-framework/ (Last
Accessed: 30/01/26)
2 Scottish Vaccination and Immunisation Programme (SVIP) - Scotland's 5-year
plan - Scottish Vaccination and Immunisation Programme (SVIP) - Immunisation,
vaccine and preventable disease - Health protection - Population health - Public
Health Scotland (Last Accessed: 30/01/26)
3 NHS Grampian Plan for the Future - Plan For The Future (Last Accessed:
30/01/26)
4 PHS Early evidence of population impact of RSV vaccinations on
hospitalisations among older adults in Scotland - 2025-02-early-evidence-
population-impact-rsv-vaccination-hospitalisations-older-adultsscotland-v1.docx
(Last Accessed: 30/01/26)
5 PHS Our Blog 01/12/2025 How the new maternal RSV vaccination prevents
serious illness in Scotland: 219 babies and counting -
https://publichealthscotland.scot/our-blog/2025/december/how-the-new-maternal-rsv-
vaccination-prevents-serious-illness-in-scotland-219-babies-and-counting/ - (Last
Accessed: 30/01/26)
6 Micoli, F., Bagnoli, F., Rappuoli, R. et al., The role of vaccines in combatting
antimicrobial resistance. Nat Rev Microbiol 19, 287–302 (2021).
https://doi.org/10.1038/s41579-020-00506-3. Page 12 of 104. (Last Accessed:
30/01/26)
7 Joint Committee on Vaccination and Immunisation Code of Practice - Joint
Committee on Vaccination and Immunisation - GOV.UK (Last Accessed: 30/01/26)
8 Complete Routine Schedule (Children & Adults) - 
https://www.gov.uk/government/publications/the-complete-routine-immunisation-
schedule (Last Accessed: 30/01/26)
9 Immunisation Against Infectious Disease -
https://www.gov.uk/government/collections/immunisation-against-infectious-disease-
the-green-book (Last Accessed: 30/01/26)
10 Non-Routine vaccination update SGHD/CMO (2024) -
https://www.publications.scot.nhs.uk/files/cmo-2024-13.pdf (Last Accessed:
30/01/26)
11 Averting the resurgence of measles in Scotland SGHD/CMO (2023) - Averting
the resurgence of measles in Scotland 2023 (Last Accessed: 30/01/26)
12 Palmer et al., Invasive cervical cancer incidence following bivalent human
papillomavirus vaccination: a population-based observational study of age at
immunization, dose, and deprivation - https://pubmed.ncbi.nlm.nih.gov/38247547/
(Last Accessed: 30/01/26)
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13 2025 Cervical cancer elimination progress report -
https://www.gov.scot/publications/cervical-cancer-elimination-scotland-expert-group-
final-report/ (Last Accessed 03/12/2025)
14 PHS Early evidence of population impact of RSV vaccinations on
hospitalisations among older adults in Scotland -
https://publichealthscotland.scot/publications/early-evidence-of-population-impact-of-
rsv-vaccination-on-hospitalisations-among-older-adults-in-scotland/ (Last Accessed:
30/01/26)
15 PHS Our Blog 01/12/2025 How the new maternal RSV vaccination prevents
serious illness in Scotland: 219 babies and counting -
https://publichealthscotland.scot/our-blog/2025/december/how-the-new-maternal-rsv-
vaccination-prevents-serious-illness-in-scotland-219-babies-and-counting/ - (Last
Accessed: 30/01/26)
16 NON-ROUTINE VACCINATION UPDATE -
https://www.publications.scot.nhs.uk/files/cmo-2024-13.pdf (Last Accessed:
30/01/26)  
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16 APPENDICIES
16.1 APPENDIX A – COHORT BREAKDOWNS
Appendix – Pneumococcal 2024-25 Cohort Breakdown (Detailed) 
Appendix – Spring 2025 Cohort Breakdown (Detailed) 
Appendix – AW 2024-25 Cohort Breakdown – COVID-19 (Detailed) 
Appendix – AW 2024-25 Cohort Breakdown – Adult Influenza (Detailed) 
Appendix – AW 2024-25 Cohort Breakdown – Childhood Influenza (Detailed) 
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16.2 APPENDIX B - DIRECTIONS COVER LETTER
Population Health Directorate Simon Cuthbert-Kerr
Deputy Director for Public Health Capabilities Division E: immunisationpolicy@gov.scot  
17th November 2025
Dear Colleague
I am writing to advise you of the National Health Service (Vaccination and
Immunisation) (Scotland) Directions 2025 which set out duties of territorial Health
Boards in delivering vaccination and immunisation programmes in Scotland. This
follows the 2017 Vaccination Transformation Programme (VTP) and establishment of
the Scottish Vaccination and Immunisation Programme (SVIP).
In 2017, the Scottish Government (SG) and the Scottish General Practitioners
Committee (SGPC) agreed vaccinations would move away from a model based on
GP delivery to one based on Health Board/Health and Social Care Partnership (HSCP)
delivery through dedicated teams. This was called the Vaccination Transformation
Programme. This would allow GPs to focus on delivering services that only they can
deliver, as expert medical generalists.
In March 2022, a Chief Medical Officer (CMO) letter was issued setting out details and
timescales for the rollout of VTP. In August 2022, a Primary Care Administration
circular was issued setting out the framework for bringing General Practice role in
delivering vaccinations to an end. All Health and Social Care Partnerships (HSCPs)
and Health Boards transitioned delivery by April 2023.
The VTP covered all NHS vaccinations that are delivered in Scotland. Each Health
Board is now responsible for both designing and delivering vaccination services within
their area in a way that is best suited to local populations, geography, and resources.
SVIP came into effect in January 2024, bringing existing governance structures
together, such as the Flu and Covid Vaccine Programme (FVCV) and Scottish
Immunisation Programme (SIP).  It is a partnership between territorial and National
Health Boards, Public Health Scotland (PHS) and Scottish Government, with PHS
holding the Senior Responsible Officer (SRO) role.
As set out in these Directions, Health Boards hold the responsibility to deliver
vaccinations, including the use of General Practice in exceptional circumstances. The
fees and associated details for this are set out here at pca2022-m-07.pdf. Other locally
negotiated services, such as pharmacy, optometry, and dentistry may be used to
deliver vaccinations depending on local needs.
While the Directions instruct Health Boards on the delivery of vaccinations, General
Practice, even if not contracted to deliver vaccines, retains some responsibility in
regard to good clinical care as set out in Non-routine vaccination update and Shingles
vaccination programme 2024/25
GPs expertise and trusted relationships with their patients make them crucial in
enhancing vaccine uptake and safeguarding public health. Through their on-going
involvement in vaccination and immunisation programmes, their advocacy for
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vaccination helps to strengthen public confidence. This contributes to the overarching
goal of SVIP - reducing morbidity and mortality from vaccine preventable diseases.
GPs active involvement and engagement in vaccination and immunisation is therefore
essential for the success of the programme, and some specific roles of General
Practice will include taking responsibility for: 
 Promoting and advising individuals about vaccinations, and providing clear
answers to;
 Individual queries, in line with a patient’s specific medical history;
 Providing trusted vaccination and immunisation information to their patients to
ensure their patients make informed decisions about vaccinations, and to
provide accurate information on safety and improve confidence and trust in
vaccination;
 Providing advice, and signposting their patients to trusted evidence sources,
information and resources such as posters and screen displays for all
vaccinations;
 Ensuring their patients have equitable and timely access to the vaccines they
are entitled to receive;
 Making every contact and interaction count and optimising their patient’s
experience and engagement; and
 Providing information on immunisation status of their patients as and when
requested. To support GPs engagement, Health Boards should ensure
information about local services is available to GP practices and provide all
relevant communications materials such as leaflets. 1
 General Practice and other relevant primary and secondary care clinicians
retain responsibility for referral to Health Board and HSCP-led vaccination
teams should a patient be identified as requiring vaccination. The referral is
usually made via the local immunisation team, details of which can be found
on NHS Inform. 
It is recognised that vaccination programmes can change. Where there are any
changes in existing programmes such as eligibility or doses, a revised CMO letter will
be issued. This will also be the case should a new programme be introduced. The
latest CMO letters are listed at Annex A and can also be found here. 
Patient accessibility is an important aspect of vaccination services. Health Boards
should explore together with GP practices how to best use the general practice estate
with agreed reimbursement where appropriate.
Health Boards should ensure that resources are in place to meet their Public Sector
Equality Duty and Fairer Scotland Duty to consider and address lower vaccination
uptake in underserved groups.  
Vaccination Record Management
Accurate recording of vaccination events remains essential to ensure patient safety
and continuity of care. All Heath Boards should be using the Vaccination Management
Tool (VMT) and National Clinical Data Store (NCDS) to record vaccination events if
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the recording of those vaccinations is supported by these systems. This includes the
recording of vaccinations delivered during pregnancy. If specific vaccines are not yet
supported by these systems – existing arrangements for updating patient records
should continue. We note that this most prominently affects children’s vaccination.
Where vaccinations are administered by Health Board or HSCP-led immunisation
teams and cannot yet be recorded through VMT/NCDS, the General Practice with
which the patient is registered should continue to enter the vaccination event within
the practice’s electronic medical records system. This activity continues to be
resourced through the payments practices receive for their historic role in vaccination
delivery. General Practices are also expected to provide individuals with their
vaccination data in a timely manner. In some areas, Health Boards have established
data-sharing arrangements that enable vaccination teams to update patient records
directly, reducing the need for manual input by General Practice. Where feasible,
Health Boards and practices are encouraged to explore such local arrangements.
The SG and SGPC agreed that the VTP was substantially complete in 2022, and that
GP practice teams would continue this data-entry function until national digital
solutions were in place. Although the delivery of these developments has taken longer
than originally anticipated, the SG continues to prioritise and invest in this digital
transformation as part of its ongoing commitment to improving vaccination services.
Integrations between GP-IT systems and NCDS are now being developed as part of
the initial phase of the vaccination digital transformation programme. These
developments form part of wider NHS Scotland digital transformation, and must align
with forthcoming GP-IT system updates. We will continue to provide updates as the
digital programme moves forward. 
Funding 
Delivery of our vaccination programmes is funded through the Primary Care
Improvement Fund (PCIF) and has been supplemented through the seasonal flu and
COVID-19 vaccine (FVCV) allocation since 2020. This latter allocation was introduced
at the start of our COVID-19 programme to support the national efforts required to
deliver our largest ever vaccination programme.
In line with the reduction in the size and scope of the COVID-19 vaccination
programme since the height of the pandemic, FVCV costs have reduced over time.
Since 2023/24, with the shift to business as usual for the COVID-19 vaccination
programme, these funds can be used to support the local delivery across our full range
of programmes. This facilitates workforce resilience and sustainability while
maximising efficient use of venues. The FVCV funding has been baselined from
2025/26.
We acknowledge that we have asked Boards to accommodate new programmes
within existing FVCV funding, such as the introduction of the new RSV older adults
and maternal programmes in 2024. We also understand that there are competing
financial priorities at Board level, such as investment in efforts to maintain and improve
vaccination uptake, and improve equity of access via expanded outreach and targeted
inclusivity activity. In future, new immunisation programmes being introduced, or step
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changes to the vaccination system in Scotland, will be carefully assessed as to the
feasibility, clinical impact and financial implication for health boards, with the potential
for any additional funding considered to support this activity, as set out in the 5 year
SVIP Framework.
The PCIF allocation funds the delivery costs of the vaccinations formerly delivered by
GP practices. There is no ring-fenced allocation for vaccination activity within the
PCIF. Fees for GP practices which are continuing to vaccinate are also met from the
PCIF allocation.
The payments GP practices receive for their historic role in delivering vaccinations are
met from the Primary Medical Services (Revenue) allocation. These payments cover
some residual GP practice activity including updating practice records and providing
vaccination records where necessary.
Vaccine costs are covered through a variety of mechanisms based on procurement
routes and contracts. These include: costs being met from the Health Boards’ baseline
allocation, in-year allocations provided by the Scottish Government to Health Boards
based on recorded expenditure on utilised vaccines, and the Scottish Government
paying UK Health Security Agency (UKHSA) directly due to pricing confidentiality.
I would like to thank you for your support in promoting and delivering vaccination
programmes in Scotland.
Yours sincerely 
Simon Cuthbert-Kerr
Deputy Director for Public Health Capabilities 
1 Vaccine communication material can be ordered from PHS.
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