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Agenda Document Pack - Equal Opportunities Forum - 29/03/2023

South Lanarkshire Council · 29 March 2023
Back to Equal Opportunities Forum — 29 March 2023 and its agenda

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Council Offices, Almada Street        
Hamilton, ML3 0AA 
Tuesday, 21 March 2023 
Dear Councillor 
Equal Opportunities Forum 
The Members listed below are requested to attend a meeting of the above Forum to be held
as follows:- 
Date:  Wednesday, 29 March 2023
Time:  14:00
Venue: Hybrid - Committee Room 1, Council Offices, Almada Street, Hamilton,
ML3 0AA 
The business to be considered at the meeting is listed overleaf. 
Yours sincerely 
Cleland Sneddon
Chief Executive 
Members 
Mo Razzaq (Chair), Mark McGeever (Depute Chair), Janine Calikes, Ross Clark, Poppy Corbett,
Grant Ferguson, Monique McAdams, Kirsten Robb, Dr Ali Salamati, Bert Thomson 
Substitutes
Mathew Buchanan, Gavin Keatt, Richard Lockhart, Katy Loudon, Carol Nugent, Norman Rae
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BUSINESS 
1 Declaration of Interests 
2 Minutes of Previous Meeting
Minutes of the Equal Opportunities Forum held on 30 November 2022 submitted
for approval as a correct record.  (Copy attached) 
3 - 6 
Item(s) for Consideration 
3 Annual Report on Mainstreaming Equalities and Diversity – Community
and Enterprise Resources
Report dated 14 March 2023 by the Executive Director (Community and
Enterprise Resources).  (Copy attached) 
7 - 32 
4 Transport Network Accessibility
Presentation by S Laird, Engineering Manager - Transportation Engineering,
Community and Enterprise Resources 
5 British Sign Language Update
Verbal update by A Bell, Team Leader, Consultation, Organisational
Development and Equality (Finance and Corporate Resources) 
Urgent Business 
6 Urgent Business
Any other items of business which the Chair decides are urgent. 
For further information, please contact:-
Clerk Name: Elizabeth-Anne McGonigle
Clerk Telephone: 07385403101
Clerk Email: elizabeth-anne.mcgonigle@southlanarkshire.gov.uk 
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EQUAL OPPORTUNITIES FORUM 
Minutes of meeting held via Confero and in the Council Chamber, Council Offices, Almada Street,
Hamilton on 30 November 2022 
Chair:
Councillor Mo Razzaq 
Councillors Present:
Councillors Janine Calikes, Councillor Ross Clark, Councillor Grant Ferguson, Councillor Mark
McGeever (Depute), Councillor Kirsten Robb, Councillor Ali Salamati 
Councillors’ Apologies:
Councillor Poppy Corbett, Councillor Monique McAdams, Councillor Bert Thomson 
Attending:
Finance and Corporate Resources
A Bell, Team Leader, Consultation, Organisational Development and Equality; G Bhatti, Employee
Development and Diversity Manager; M Carrigan, Administration Assistant; N Docherty,
Administration Assistant; K McVeigh, Head of Personnel Services; S Somerville, Administration
Manager
Social Work Resources
D Dobbie, Service Manager (Children and Justice); M Kane, Service Development Manager; C
Stewart, Planning and Performance Manager 
Also Attending:
K Irvine, Action for Children; N Sheach, Dartington; K Wallace, Unite the Union 
1 Declaration of Interests 
No interests were declared. 
2 Minutes of Previous Meeting
The minutes of the meeting of the Equal Opportunities Forum held on 21 September 2022 were
submitted for approval as a correct record. 
The Forum decided: that the minutes be approved as a correct record. 
3 Annual Report on Mainstreaming Equalities and Diversity – Social Work
Resources
A report dated 1 November 2022 by the Director, Health and Social Care was submitted on work
being undertaken by Social Work Resources to meet the commitments of the Council’s Equal
Opportunities Policy and related statutory duties. 
The Council Plan 2022 to 2027, Connect, set out the Council’s objective to deliver a range of
outcomes for the benefit of everyone in South Lanarkshire.  There were 6 outcomes, with Social
Work Resources focusing mainly on the following 3:- 
 Health and Wellbeing
 Children and Young People
 Communities and Environment
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The COVID-19 pandemic brought unprecedented challenges.  It impacted on the most
vulnerable and placed significant pressure on the Council’s wider partners and workforce.  At
the height of the pandemic, critical investment had been placed in front line staffing, while
business continuity plans were established to ensure that public protection remained a priority. 
Despite the return of services through the council’s Recovery Plan, there remained a residual
impact.  A significant build-up of demand, coupled with a national shortage of skilled workforce
across all sectors, had resulted in recruitment and retention challenges within social care. 
Social Work Resources participated in the Council’s Equality and Diversity Working Group and,
along with other Resources, had developed equality outcomes that met the general duty as set
out in the Equality Act 2010 as follows:- 
 to eliminate discrimination, harassment and victimisation of people who became involved
in the justice system
 to advance equality of opportunity
 to foster good relations in all the work we do 
Progress in meeting the Council’s 5 identified equality outcomes was detailed at Section 5 of the
report. 
Over the course of 2021/2022, the Resource carried out Equality Impact Assessments, which
included 6 that related to the Council’s policies and plans, as detailed in paragraph 6.2 of the
report. 
Officers responded to members’ questions on various aspects of the report. 
The Forum decided: that the report be noted. 
[Reference: Minutes of 16 June 2021 (Paragraph 3)] 
4 Inclusion as Prevention
A presentation was given on Inclusion and Prevention by the following:- 
 D Dobbie, Service Manager (Children and Justice), Social Work Resources
 N Sheach, Dartington
 K Irvine, Action for Children 
Inclusion and Prevention was a system change initiative aimed at preventing the criminalisation
of young people. 
The presentation highlighted the following:- 
 The ‘Inclusion as Prevention’ Approach
 a 5 year system change initiative funded by National Lottery Community Fund
 Tests of Change
 adopt, adapt or abandon
 Animation Showcase – Grief and Loss
 Aspirations and Legacy
 wider impact
 sustainability
 evaluation
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D Dobbie, N Sheach and K Irvine, having responded to members’ questions, were thanked for
their informative presentation. 
The Forum decided: that the presentation be noted. 
In terms of Standing Order No 14, the meeting was adjourned at 3.00pm and reconvened at 3.07pm 
5 Forward Programme for the Equal Opportunities Forum
A verbal update by G Bhatti, Employee Development and Diversity Manager (Finance and
Corporate Resources) was given on the proposed broad structure of future forum meetings
which included suggestions put forward by Forum members.  In terms of visits to places of
worship, those would be organised in small groups outwith the meetings’ schedule. 
Each individual meeting would focus on a specific Resource. 
Following discussion, it was agreed that the matter raised in terms of British Sign Language
(BSL) be considered at the next meeting of the Forum. 
The Chair highlighted potential future events, such as Pride week and one involving religious
groups. 
G Bhatti responded to members’ questions. 
The Forum decided: 
(1) that the verbal update be noted; and 
(2) that the matter raised in terms of BSL be considered at the next meeting of the Forum. 
6 Urgent Business
There were no items of urgent business. 
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Report
Agenda Item 
Report to: Equal Opportunities Forum
Date of Meeting: 29 March 2023
Report by: Executive Director (Community and Enterprise
Resources)  
Subject: Annual Report on Mainstreaming Equalities and
Diversity – Community and Enterprise Resources 
1. Purpose of Report
1.1. The purpose of the report is to:- 
 update the Equal Opportunities Forum of the strategic and operational work being
undertaken and planned by Community and Enterprise Resources to meet the
commitments within the “Mainstreaming equalities progress report 2019 to 2021
and Mainstreaming equalities report 2021 to 2025” 
2. Recommendation(s)
2.1. The Forum is asked to approve the following recommendation(s):- 
(1) that the work being undertaken by Community and Enterprise Resources in
terms of mainstreaming equalities, be noted.
[recs]
3. Background
3.1. In April 2021, the Council published its “Mainstreaming equalities report 2021 to
2025”.  There are 5 Equality Outcomes set for 2021 to 2025 with a focus on actions
to produce results intended to achieve specific and identifiable improvements in
people’s life chances. The 5 outcomes are:- 
 Equality Outcome 1: Increase the number of people from minority ethnic
backgrounds employed in the South Lanarkshire Council workforce to reflect
the diversity of the South Lanarkshire population
 Equality Outcome 2: Older people, those from vulnerable groups and
individuals who live alone are protected from scams and nuisance calls and
their wellbeing is improved through increased awareness and preventative
action
 Equality Outcome 3: ‘Counselling through schools’ service is accessible for all
children/young people aged 10 and over
 Equality Outcome 4: Prevent homelessness occurring and significantly reduce
homelessness
 Equality Outcome 5: Increase the number of affordable homes for rent 
Community and Enterprise Resources lead on Equality Outcome 2. This outcome is
being progressed by Environmental Services Consumer and Trading Standards
Services and quarterly updates are provided to the Corporate Equality and Diversity
lead officer. Progress is noted in Appendix 1 items 8 and 9.
3
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3.2. Community and Enterprise Resources continues to build on progress and remains
committed to embedding equalities across all aspects of service provision. 
Resource equality activity is aligned and reported against the following 6 Council
plan ‘Connect’ outcomes:- 
 Caring, connected, sustainable communities
 Inspiring learners, transforming learning, strengthening partnerships
 People live the healthiest lives possible
 Our children and young people thrive
 Good quality, suitable and sustainable places to live
 Thriving business, fair jobs and vibrant town centre 
Progress of activity along with the differences each activity has made is detailed in
Appendix 1.   
3.3. The Resource has an in-house Equal Opportunities Working Group which includes
officers from each Service. It is the responsibility of service representatives to
promote and co-ordinate equality and diversity activities within their services. The
Chair of the Resource group attends the Corporate Equality and Diversity Working
Group. 
3.4. The Resource monitors all complaints regarding discrimination and ensures
measures are taken to resolve any issues.  These are reported through the Council’s
complaints procedure and any equality issues are reported to The Resource
Management team as part of the quarterly monitoring process. No equality
complaints were received during 2021/2022. 
4. Equalities Impact Assessments 
4.1.  Equality Impact Assessments (EQIAs) assess the impact of new or revised policies
practices or services against the requirements of the public sector equalities duty
and help ensure the needs of service users are taken into account during their
development and implementation.   
4.2. During 2022, the Resource completed 2 EQIAs in relation to:- 
 Sustainable Development Climate Change Strategy
 Social Enterprise Strategy 
4.3. The Resource follows corporate guidance for carrying out EQIAs.  Training for new
users of the EQIA system is being arranged and refresher training is also being
provided as requested by Services.   
5. Comfort Scheme Pilot
5.1. As part of the budget savings process for 2014/2015 the decision was taken to close
all public conveniences.  At that time, 2 EQIAs were completed and approved in
relation to these closures. A further 2 EQIAs were approved in 2015 and
subsequently all the Council’s 21 public convenience were closed to the public. 
5.2. Following these closures, a Comfort (community toilet) Scheme pilot was launched in
line with the Business Improvement District (BID) for Lanark.  The Comfort Scheme
enabled local authorities to work in partnership with local businesses to provide
access for the public to clean, safe and accessible toilets in local business premises
with a small annual fee provided. Three local businesses were identified as suitable
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and the pilot commenced in July 2019. Initially intended to be a one year pilot, this
was extended to September 2022 as a result of the COVID-19 pandemic.   
5.3. The evaluation of the pilot highlighted high administrative costs for the Council and
challenges in determining usage of the scheme. For these reasons it was decided
not to continue with the scheme. It was recommended that discussions be
progressed with Lanark Business Improvement District on the potential continuation
of the scheme under their management and operation. This was reported at the
Community and Enterprise Resources Committee 13 December 2022.  Following the
Committee decision, Lanark Business Improvement District (Discover Lanark)
advised they would discuss this at a future board meeting to consider any further
options that may be available. 
6. Open Space Strategy (OSS)
6.1. Preparation of an Open Space Strategy (OSS) and audit is one of the requirements
of the Planning (Scotland) Act 2019. However, detailed regulations and guidance are
awaited from Scottish Government.  The Act specifically requires equality of access
to open space to be assessed and also requires significant public engagement to be
undertaken, including specific engagement with groups protected under the
Equalities Act 2010. 
6.2. The Planning Service and Countryside and Greenspace Service are due to complete
the first stage of this process, which involved identifying the open space provision in
South Lanarkshire and assessing relevant sites in terms of quality and accessibility,
in March 2023. 
6.3. Pilot community engagement meetings have taken place with community groups in
Larkhall and Carluke to gain an understanding of what the key open space issues in
their areas are, and to look at ways to involve the wider local communities in the
OSS process.  A full programme of community engagement across South
Lanarkshire will be undertaken on the audit and strategy. 
6.4. The preparation of the OSS is a significant project which will have major resource
implications for the Council both in terms of staff time and expertise. It is, therefore,
proposed that consultants be appointed to undertake elements of the work required,
and funding from the Council’s Climate Change fund has been secured to take this
forward in order to meet the deadline March 2024. 
7. Employment and Training 
7.1. Recruitment
7.1.1. During 2022, Community and Enterprise Resources received a total of 3471
applications.  From these applications, 493 posts were filled following the Council’s
standards on recruitment and selection.   
7.1.2. Of the 29 candidates who declared a disability, all were interviewed, ten were offered
a post and one was appointed.  Of the 72 candidates from an ethnic background, all
were interviewed and 17 were offered a post and appointed. 
7.2. Training and Development
7.2.1. The Resource will continue to ensure employees understand that equal opportunities
is a core competence against which they are measured. Within the Council’s
induction framework, line managers are required to explain conditions of service and
processes to new employees, which includes equal opportunities.  Learn on Line
modules identified as mandatory training for all employees have been added to
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Service training matrices and completion of these courses is being monitored by the
Community and Enterprise Learning and Development Board.   
7.3. Supporting Employees
7.3.1. Community and Enterprise Resources continues its commitment to ensuring
employees have the necessary support to allow them to undertake their duties and is
proactive in promoting the health and wellbeing of employees. 
7.3.2. The Resource supports employees who are unable to undertake their full range of
duties by making adjustments to their role and thereby allowing a return to work.
These can range from amended duties to the provision of adaptive equipment, e.g.
an adapted keyboard, mouse or chair. 
8. Access to information 
8.1. The Resource publishes Service information on the Council website which complies
with the Web Content Accessibility Guidelines legislation which came into force on
23 September 2020.  ReciteMe was launched onto the Council’s website in October
2022.  ReciteMe provides accessibility and language options to enable everyone
to customise the Council’s website in a way that works for them including
changing the front size/type, background colour or change the language.  The
Resource has a commitment to translate documents and provide interpretation
services when appropriate.   
9. Consultation, Involvement and Engagement 
9.1. The Resource continues to work closely with a range of equalities groups and
stakeholders.  These include:- 
 Access Panel
 Seniors Together
 Youth Council
 Various Community Councils/Groups and Development Trusts
 Wooddean Community Project Organisation
 Healthnhappy Springhall
 Strathaven Rotary Club Libberton and Tinto Primary Schools
 Victoria Park, Cairns, Heatheryknow and Calderwood Primary Schools 
These groups and stakeholders were instrumental in shaping development of key,
strategic pieces of work.  Recent examples are consultation on the South
Lanarkshire Local Development Plan and the Topgolf driving range, a commercial
leisure development application in Cambuslang where, during pre-application
discussions the Access Panel made a number of suggestions to improve disabled
access within the building. 
10. Next steps and priorities    
10.1. During the next year, the Resource will:- 
 continue to promote and facilitate equality in all areas of service delivery
 ensure effective input to the Corporate Equality Outcomes
 continue to implement the process of equality impact assessment across all
new and revised policy areas
  continue its commitment to staff training and development in relation to equality
and diversity related issues
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 continue the project management and delivery of projects assisting in providing
improved facilities for disabled people and ensuring compliance with Equality
Act legislation 
11. Employee Implications
11.1. Mainstreaming equalities are met from within existing employee resources. 
12. Financial Implications
12.1. There are no financial implications arising from this report. 
13. Climate Change, Sustainability and Environmental Implications
13.1. There are no climate change or environmental implications as a result of this report. 
14. Other Implications
14.1. There is a risk to the Council if the Resource does not comply with the relevant
equalities duty and legislation 
15. Equality Impact Assessment and Consultation Arrangements
15.1. This report does not introduce a new policy, function or strategy or recommend a
change to an existing policy and, therefore, there is no requirement for an impact
assessment to be carried out.   
15.2. There was no requirement to undertake consultation in terms of the content of this
report. 
David Booth
Executive Director (Community and Enterprise Resources) 
14 March 2023 
Link(s) to Council Values/Priorities/Outcomes
Values
 Focused on people and their needs
 Working with and respecting others
 Accountable, effective, efficient and transparent
 Ambitious, self-aware and improving
 Fair, open and sustainable
 Excellent employer 
Priorities
 We will work to put people first and reduce inequality
 We will work towards a sustainable future in sustainable places
 We will work to recover, progress and improve 
Outcomes
 Our children and young people thrive
 Good quality, suitable and sustainable places to live
 Thriving business, fair jobs and vibrant town centres
 Caring, connected, sustainable communities
 People live the healthiest lives possible
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 Inspiring learners, transforming learning, strengthening partnerships 
Previous References
 Equal Opportunities Forum – 15 September 2021 
List of Background Papers
 South Lanarkshire Working For You: Mainstreaming Equalities Progress Report 2019 to
2021 and Mainstreaming Equalities Report 2021 to 2025 
Contact for Further Information
If you would like to inspect the background papers or want further information, please
contact:-
Gayle Forrest:- Support Team Leader
E-mail:- gayle.forrest@southlanarkshire.gov.uk
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Appendix 1 – Mainstreaming Equalities 
Contents – 2022 
1 – Caring, connected, sustainable communities……………………………………………………………………..……2
2 – Inspiring learners, transforming learning, strengthening partnerships…………………………………………..…..9
3 – People live the healthiest lives possible…………………………………………………………………………….…11
4 – Our children and young people thrive………………………………………………………………………………….12
5 – Good quality, suitable and sustainable places to live………………………………………………………………...15
6 – Thriving business, fair jobs and vibrant town centre………………………………………………………………….17 
Key to Services 
ESD – Enterprise and Sustainable Development 
FWG  – Facilities, Waste and Grounds
PRS  – Planning and Regulatory Services
RTF  – Roads Transportation and Fleet 
Note relating to the statistics provided within this Appendix:  
Where full financial or calendar year figures are available for 2021/2022 they have been provided, along with figures ‘as at’ the time of
reporting. This is due to the reporting schedule of the Forum and also some business areas were interrupted by the pandemic which continued
to impact on some service areas into 2021. 
3
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Community and Enterprise Resources Mainstreaming Equalities 2022/2023 
1 – Caring, connected, sustainable communities  The aim of this outcome is to work with communities to
create safe, strong sustainable places.  In doing so we will
increase digital access in rural areas, address climate
change by reducing carbon emissions, improve road and
transport infrastructure, including public transport and act on
what our communities tell us 
What we have done so far What difference it has made Service
1 Waste Services provide help to elderly and infirm members of
the community who require assistance presenting their bin for
collection.  This involves removing the bin from the customer’s
garden, emptying and returning the bin to the storage point.
Most people using this service are 65+. 
Presentations to local community groups including the Seniors
Together Forum are carried out by Waste Services to ensure
elderly and infirm residents are aware of the full range of
services available to them. 
During 2021/2022, 4,611 residents were assisted by Waste
Services in the collection, empty and return to storage area
for each of their wheeled bins: 1,574 in the East Kilbride
area, 1,007 in the Hamilton area, 689 in Cambuslang and
Rutherglen and 1,341 in the Clydesdale area.
From April 2022 to February 2023, 5031 residents were
assisted by Waste Services in the collection, empty and
return to storage area for each of their wheeled bins: 1739 in
the East Kilbride area, 1105 in the Hamilton area, 748 in
Cambuslang and Rutherglen and 1439 in the Clydesdale
area
Medical collections are weekly.  The frequency of assisted
collections is appropriate for the property i.e. access/space
restrictions. 
Following the pandemic these presentations have resumed.
From September 2022 to date eight Waste Education
presentations have taken place 
FWG
2 Waste Services have special arrangements in place for
households that produce additional non-recyclable waste
because one or more of the residents has a recognised
medical condition.   
During 2021/2022, 2,004 households received this service: 
634 in the Clydesdale area, 541 in the East Kilbride area,
492 in Hamilton area and 373 in Cambuslang and
Rutherglen area. 
FWG
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Between April 2022 and February 2023, 1785 households
received this service:  355 in the Clydesdale area, 509 in the
East Kilbride area, 509 in Hamilton area and 373 in
Cambuslang and Rutherglen area. 
Waste crews are also available to enter residents homes to
assist with bulk uplift collections for residents who need
additional assistance.   
3 Grounds Services provide a Care of Gardens maintenance
service primarily targeted at those who are unable to manage
their garden, particularly older people and people with a
disability. 
The Care of Gardens service was provided to 3243
households on behalf of Housing and Technical Resources,
between the months June to October 2022. 
This assists in supporting people to live independently.
Maintaining their gardens to a good standard prevents the
garden from becoming overgrown and untidy and can help
with people’s overall health and wellbeing. 
FWG
4 Grounds Services provide a bereavement service to suit
various faiths and religious beliefs and provide a service to help
those in financial need.  The Council has a protocol in place for
the provision of Muslim burials within 24 hours
In 2021/2022
15 Council funded funeral services were carried out 
Two burials were carried out in the Muslim section of the
Bent Cemetery and six burials were carried out in the
Chinese section in Priestfield. No burials were carried out in
the area for the Coptic Orthodox Church St Mary and St
Michael in the Bent Cemetery 
In 2022/2023 to date 
12 Council funded cremations were carried out.   
Three burials were carried out in the Muslim section of the
Bent Cemetery and four burials were carried out in the
Chinese section in Priestfield. One burial was carried out in
the area for the Coptic Orthodox Church St Mary and St
Michael in Bent Cemetery. 
FWG
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5  In partnership with Paths for All and NHS Lanarkshire, Grounds
Services have available therapeutic walking programmes in
both South and North Lanarkshire Council areas.  Grounds
Services also deliver The “Get Walking Lanarkshire” initiative,
which runs continually. 
Between April and December 2022, Get Walking
Lanarkshire provided 14 active weekly walks and two one-off
walks in South Lanarkshire, a total of 369 walks were
delivered reaching on average 92 walkers a week. The
walks were led by 41 volunteer walk leaders. 
FWG
6 Grounds Services provide a graffiti removal service. The
response times are 24 hours to clear offensive graffiti and five
working days to clear all other graffiti.
This service ensures that offensive graffiti is removed
quickly.  In total the service received 179 notifications of
graffiti with 86% of offensive graffiti and 90.1% of non-
offensive graffiti removed within the required timescales in
2021-22. 
FWG
7 Preparation of an Open Space Strategy (OSS) and audit is one
of the requirements of the Planning (Scotland) Act 2019.
However, detailed Regulations and guidance are awaited from
Scottish Government. The deadline for completion of the
strategy is March 2024. 
As part of the development of the strategy, 966 open space
sites have been identified so far. Of these, 495 were found
suitable for quality assessment and have been surveyed. A
further 29 are to be investigated and assessed if appropriate.
More sites may be found while assessing these ones, this work
is due to be completed in March 2023. 
Further details are available at Section 6 of the Annual Report. 
The Open Space Strategy will identify deficiencies in open
space provision in South Lanarkshire and identify
opportunities to resolve this, for example through
developer’s contributions. The open space strategy will
contribute to a number of Council objectives, including
improving quality of health and wellbeing for residents. 
Having access to good quality accessible open space is
known to benefit physical and mental health.
PRS
8 Elderly and vulnerable adults are often the victims of scams,
cold calling and bogus workmen. To prevent these individuals
being victims Trading Standards Officers have continued to
work with Police Scotland and South Lanarkshire Council’s
Social Work and Housing Services to provide talks and
educational literature within sheltered housing complexes. 
Talks were delivered by Trading Standards to Police
Scotland and consumers at local shopping centres. During
2021/2022 nine talks were delivered, two have been
delivered so far during 2022/2023. These talks help prevent
elderly and vulnerable adults becoming the victims of scams
by raising the awareness of the areas where scammers
target. 
PRS
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Posts are regularly made on Facebook and Twitter, raising
awareness of the latest scams and signposting consumer
educational resources.
‘No Cold Calling’ stickers were disturbed to vulnerable
consumers and ‘Buy with Confidence’ literature was
distributed to local businesses. During 2021/2022 60 stickers
were issued, 100 have been issued so far during 2022/2023. 
9 Trading Standards officers undertook a number of initiatives to
improve the confidence and engagement of vulnerable adults
and the elderly who are targeted by scammers.   
Examples of initiatives carried out by Trading Standards
officers are patrolling areas such as Burnside, Rutherglen,
Bothwell, East Kilbride, Hamilton, Douglas and around
sheltered housing complexes that are targeted by bogus
doorstep callers, installing telephone call blockers and video
doorbells.  Engaging directly via talks that were delivered to
community groups and SLC services in Larkhall, Uddingston,
Lanark, Hamilton and Rutherglen.  Indirectly via emails and
alerts with local groups such as Seniors Together. 
Twenty-nine TrueCall (telephone call blockers) units were
installed which blocked 1047 nuisance calls and represents
an estimated saving of £13,005   
Seventeen video doorbells have been fitted as at February
2023. 
It is estimated that over the lifetime of these two initiatives
118 scams saved vulnerable households £348,621 and led
to a reduction of £323,821 in public service costs (NHS,
social care and police). There will be wellbeing benefits of
£115,980 across all users, and for those who would have
been scam victims there are quality of life benefits of
£198,166. This gives total initiative benefits of £986,588 of
which £672,442 are direct financial benefits. 
Community and Enterprise Resources lead on Equality
Outcome 2 – Scams and Bogus Callers 
PRS
10  Economic Development administers LEADER a European
funding programme which supports rural community and
business projects. The fund supports projects in rural South
Lanarkshire under the following themes: 
Developing Communities 
Growing Business
Heritage, Culture and the Environment     
These programmes address issues such as older people
From April 2021 to December 2022 LEADER provided
ongoing support and guidance to 22 projects in rural South
Lanarkshire including:- 
Carluke Development Trust – Community Growing and
Learning
Healthy Valleys – Resilient Families
The Haven – Dementia Connected
Skills Exchange Scotland – Moving on 2
ESD
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isolation and health (the Haven) or support rural younger
people secure training and jobs (Skills Exchange Scotland).
The Carluke Development Trust growing project supports
individuals with disabilities.
11  The Economic Development Service administers Community
Benefits Funds, namely 
Renewable Energy Fund (REF)
Clyde Wind Farm Fund (CWFF) 
The funds cover all of the Council’s rural communities and
many of the urban towns. Projects are supported under 4
themes :- 
Stronger Communities 
Prosperous Communities 
Healthy and Active Communities
Sustainable Environmental Communities   
The funding has priorities to work with disadvantaged groups
and specifically mentions age and disability. Example of this
include REF grants have helped Clydesdale Community
Initiatives (CCI) develop more facilities for disabled people and
Kirktonholme Football club better facilities for young people. 
In 2021-2022 the Renewable Energy Fund supported 52
projects with £1,068,935 of grant funding.  A further 25 Micro
Grants valued at £94,912 were awarded to South
Lanarkshire’s Community Councils.  The total value of REF
grants awarded in 2021/2022 was £1,163,847. 
In 2021/2022 the Clyde Wind Farm Fund supported 12
projects with £350,949 of grant funding. A further five Micro
Grants valued at £16,349 were award to Community
Councils. The total value of CWFF grants awarded in 2021-
2022 was £367,298. 
From April to December 2022 the Renewable Energy Fund
supported 36 projects with £424,170 of grant funding and
the Clyde Wind Farm Fund supported 11 projects with
£507,740 of grant funding. A further £131,000 of Micro
Grants were awarded to Community Councils.   
ESD
12  The Roads and Transportation Service published the Local
Transport Strategy (LTS) in 2013, a 10-year vision, which sets
out a series of policies and actions across a range of transport
modes and policy areas.  This includes vulnerable road users
and those with physical, sensory or visual impairments. The
LTS provides a framework to ensure the needs of all users are
considered when maintaining and improving the transport
network.   
A number of Active Travel Studies have been taken forward
with a view to improving walking and cycling infrastructure in
the main towns and villages.  To date studies are complete
for East Kilbride, Rutherglen/Cambuslang area, Carluke and
Law area, Lanark, Hamilton, Bothwell/Uddingston and
Blantyre Area, Strathaven/Stonehouse and surrounding
villages and Larkhall. 
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A new LTS is being developed to replace the existing strategy
which expires in 2023. The new LTS is expected to be
published in early 2024 and will address transport issues that
the community identified being important to them in relation to
travel within South Lanarkshire.  The vision is for a sustainable,
inclusive, safe and accessible transport system helping deliver
a healthier, fairer and more prosperous South Lanarkshire for
communities, businesses and visitors. 
This includes the condition of roads and footways as well as
overall road safety across the network. 
A further three studies are underway in the Clydesdale area
and once complete an Active Travel Study will be complete
for every part of South Lanarkshire. 
.
13  Tactile paving, tactile cones, audible tones, dropped kerbs as
well as “on crossing detectors” are provided on all new and
upgrades to traffic signals.   
The Roads and Transportation Service’s programme of
enhancing pedestrian crossing facilities has continued. 
During 2021/2022 13 pedestrian crossing were upgraded,
four traffic signal junction upgraded and three new Toucan
crossings were installed.  From April 2022 to February 23
five pedestrian crossing were upgraded and one traffic
signal junction upgraded. Pedestrians who are hard of
hearing or visually impaired have additional facilities to
assist in crossing at traffic signal-controlled junctions.  
All users, including mobility impaired pedestrians and
wheelchair users, have increased/safer opportunities to
travel within South Lanarkshire.   
New set of signals installed at EK Rail Station as part of the
active travel corridor on West Mains Road. These signals
include segregated crossing points, audio and tactile
equipment and paving. Work ongoing at Churchill Avenue
active travel corridor which includes segregated cycle route
and a new straight through combined pedestrian and cycle
crossing. 
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14  New and replacement bus shelters are provided where
passenger numbers are suitable.  Also, high access kerbs and
bus bay markings are considered. 
During 2021/2022, eight bus shelters were renewed and 16
bus stops were altered to accommodate high access kerbs
and real time information.  From April 2022 to February 23,
nine new bus shelters and bus stops were altered to
accommodate high access kerbs and real time information.   
Mobility impaired passengers have access to bus shelters
designed to accommodate those who need the use of
walking aids and wheelchairs.   
RTF
15  Roads and Transportation Services have a dedicated team that
effectively co-ordinate and manage the impact of new
developments affecting the transport network.   The team aims
to ensure that new commercial and residential developments
are constructed to the appropriate standards 
The Greenhills Road / A726 Strathaven Road project has taken
the opportunity to introduce an enhanced network of footpaths
and footways; these are compliant with inclusive mobility
guidelines. This project was completed in 2022. 
This ensures footways are appropriate widths, drop kerbs
and footway connections are located in the most desirable
locations and disabled parking provision reflects the needs
of users and likely demands. 
The dual carriageway project at Greenhills Road/Strathaven
Road in East Kilbride opened 2022, providing approximately
3.5km of improved/new footway/cycle paths, three new
controlled crossing facilities with touch cones and tactile
paving for impaired vision users, nine new/improved
uncontrolled crossing facilities with associated, dropped
kerbs and tactile paving.  There is also improved access
from Strathaven Road to the industrial park with a new
accessible ramp to assist people with mobility issues to
access from Strathaven Road at the Calderglen Country
Park and facilities within the Kelvin Estate at Colvilles Place. 
RTF
16 Footways/footpaths and pedestrian areas are inspected, and
safety defects are noted and repaired by Roads and
Transportation Services
Roads and Transportation continued to deliver
improvements to the road and footway network.  There is a 
need to invest further in the footway network and as a result
during 2021/2022 additional funding was allocated to
footway resurfacing through participatory budgeting.  During
2021-22 27,470m2 of the footway network was resurfaced. 
Wider shared cycle/pedestrian footways have provided for a
more secure environment.
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2 – Inspiring learners, transforming learning, strengthening
partnerships  The aim of this outcome is to inspire learners, transform
learning and strengthen partnerships 
What we have done so far What difference it has made Service
17  Waste Services are responsible for overseeing South
Lanarkshire’s STEM hub which Viridor run, in conjunction with the
Engineering Development Trust (EDT), until at least 2027. The
South Lanarkshire hub was offered as a community benefit as
part of the Council’s residual waste treatment contract. 
The EDT is the leading organisation working to inspire young
people into careers in Science, Technology, Education and Maths
through business/ education links. EDT aims to improve equality
and divert in STEM by engaging with under-represented and
disadvantaged young people. 
In 2021/2022, ten secondary schools took part in the
Industrial Cadets Bronze Project. The award for the Best
Overall Project was given to St John Ogilvie High School;
the Best STEM solution was awarded to Calderglen High
School and the winner of the Determination Award was
Lanark Grammar School. 
At the Industrial Cadets Bronze Project National Finals, St
John Ogilvie High School won the National Pupil’s Choice
Award. 
Research has shown that the exposure of younger age
groups to businesses based on Science, Engineering and
Technology encourages more students to choose post-16
courses in these subjects, eventually leading to the study of
STEM degrees at universities. 
FWG
18  Roads and Transportation have continued to support road safety
education and initiatives, taking a “whole life” approach to road
safety education with initiatives aimed at all ages. The service
believes that good habits are best developed when we are young
and particular emphasis is given to educating and training children
and young people.  Current programmes are:
Ziggy’s Road Safety Mission
Streetsense
Junior Road Safety Officer Scheme 
Your Call                                           
Crash Magnets
Road Safety Calendar Competition
Bikeability training 
These programmes provide young people with road safety
learning opportunities and ultimately assist in contributing to
the national casualty reduction targets. 
Overall casualty numbers reached an all-time low of 254 in
2021. This figure has been on a continual decrease in
recent years, from 319 in 2020 and 431 in 2019. Figures for
2022 will be reported later this year in the Reported Roads
Casualties Scotland (RCCS) return. The service has made
progress towards the achievement of “vision Zero” by 2050
and the interim target of a 50% reduction in all fatal and
serious casualties and a 60% reduction in child fatal and
serious casualties by 2030. 
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19  Roads and Transportation Services have incorporated training,
educational and SME engagement elements within the Greenhills
Road / A726 Strathaven Road project. 
These projects include direct employment and training
opportunities for both new and existing staff. Construction
experience for schools and higher educational services has also
been incorporated. This project was completed in 2022 
Training opportunities for staff and higher educational
services has resulted in work experience placements,
S/NVQs and VTQ05 for 43 people’ 
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3 – People live the healthiest lives possible  The aim of this outcome is to improve health and wellbeing
to enable children and families to flourish, enabling them to
live the healthiest lives possible 
What we have done so far What difference it has made Service
20  Grounds Services ensure parks and open spaces are
maintained to a high standard. Ground’s maintenance
standards are measured by a performance indicator called
Land Audit Management System (LAMS). 
This ensures that parks and open spaces are maintained to
allow access for those with physical disabilities. It is widely
recognised that the provision of well-maintained clean parks
and open spaces can have a significant impact on the
wellbeing of both individuals and those within the community
and can assist with recuperation of both physical and
psychological illness as well as promote a healthy lifestyle.
FWG
21  Planning and Building Standards work closely with the
South Lanarkshire Access Panel to ensure that all those
who live, work and visit South Lanarkshire are able to
access services and facilities that the area has to offer in a
way that best meets their needs. 
The Access Panel review plans, make site visits of new and
refurbished buildings, both in the public and private sectors,
and provide advice on access issues and input to planning
policy documents. 
A Roads and Transportation Officer attended the Access
Panel meeting on 22 February 2023 to discuss pedestrian
crossing settings, specifically the Top Cross and Palace
Grounds locations in Hamilton to provide explanation of the
settings used and how these are designed to assist users
who are hard of hearing or visually impaired.   
The weekly list of planning and building standards
applications is available to view on the SLC website and the
Council’s equalities team distribute this to the Panel
members. 
This Panel ensures that architects, designers and planners
consider their duties under the Equality Act at the earliest
possible stage of projects and during 2021/2022 the service
representatives attended 11 meetings of the Access Panel 
Visits were largely restricted due to COVID-19, however, a
major application which the PBS Service dealt with during
2022/2023 was for a commercial leisure development in
Cambuslang for the Topgolf multi storey golf driving range
application. The Access panel were approached by the
project architects at pre-application stage to discuss their
Design and Access statement. The Panel made a number of
suggestions to improve disabled access within the building.
The detailed plans for the building were later assessed by
the Planning and Building standards team. 
Any enquiries received are passed to the relevant planning
officer/building standards officer who if required liaises with
the access panel direct. During 2022/2023 SLC Equality
Services were consulted on one planning application 
PRS/RTF
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4 – Our children and young people thrive 
The aim of this outcome is to ensure children have the best
start in life, improve the health and wellbeing of children,
young people and families and improve the life chances of
children and young people in need of care and protection 
What we have done so far What difference it has made Service
22  Facilities Services provides school meals service for
children and young people in South Lanarkshire. All meals
meet the Nutritional Requirements for Food and Drink in
Schools (Scotland) Regulations 2020.  The service
provides a range of nutritionally balanced menu options
everyday including meals which are suitable for vegetarian
and vegan. There is special diet procedure for any child or
young person who has any dietary need, food allergy or
intolerance, a registration form is completed, and menu
agreed. In addition to this Facilities Services offer Halal
menu option and all requests are handled within this
process. 
Details for school lunches and special diet policy are
included in the Council website, school handbooks and
available from Schools direct and through school apps. 
In addition, the Service produce parent/carer menu flyers
and digital animations which are shared to schools and
circulated through social media platforms. 
Throughout the year Facilities officers attend pupil councils,
PTA meetings as well as primary one induction and S1
transition events to promote the menu and services
provided. 
From April 2022 to February 2023 the service has processed
522 special diet requests and 311 Halal requests meeting
any medical and cultural needs. No requests have been
received in relation to kosher diet needs. 
By providing nutritious school meals Facilities services are
assisting in improving the health and wellbeing of children
and young people in South Lanarkshire. 
FWG
24

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23  Amenity Services Landscape Development team have
worked in partnership with various community groups to
deliver a range of play area improvements ensuring that an
element of inclusive equipment is integral to all designs. 
The Landscape Development team has to date worked with
17 groups to design, deliver and refurbish play areas which
has increased opportunities for all children to play together
irrespective of ability.  The team have also designed one
sensory garden in conjunction with Education Resources for
children who do not enjoy busy play areas, the opportunity to
enjoy nature and informal play in a sensory environment. 
FWG
24  Preparation of a Play Sufficiency Assessment (PSA) is a
totally new requirement of the Planning (Scotland) Act
2019. However, detailed Regulations and guidance are
awaited from Scottish Government.
The Act requires significant public engagement/consultants
to be undertaken, including specific engagement with
groups protected under the Equalities Act 2010, in
particular, children and young people. 
This is a new piece of work that the Planning Service will be
commencing work on during 2023 and will hopefully draw
on some of the data collected for the play investment fund
exercise recently carried out by Amenity Services. 
In the longer term the findings of the PSA could be used to
target future developers contributions. 
The PSA will contribute to the outcome by providing
opportunities to improve the health and wellbeing of children. 
Children experience a range of health, wellbeing and
educational benefits from outdoor play, and learning in, and
connecting with nature. 
Providing quality opportunities for children of all ages and
varying abilities to play should benefit their physical and
cognitive development and uphold their right to engage in
play and recreational activities. 
PRS/FWG
25  Environmental Services have an ongoing programme of
work designed to prevent the sale of tobacco and Nicotine
Vapour Products (NVPs) to children (under 18s) which
assists in the prevention of children taking up smoking. This
includes carrying out inspections to business which sell
such products. 
During 2021/2022, officers visited 96 businesses and
discovered 25 contraventions of tobacco and NVP related
legislation 
From April 2022 to February 2023 officers have visited 63
businesses and discovered 55 contraventions of tobacco
and NVP related legislation. 
PRS
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26  Fleet Services provide transportation services to Education
Resources (primarily school pupils with Additional Support
Needs and pupils attending college) and Social Work
Resources (both Adult Services and Older Peoples
Services’ clients).    
This transport service helps children and adults access
school or social care establishments safely throughout South
Lanarkshire. 
Transport is provided for 731 children and 268 adults in a
range of vehicles adapted where necessary to meet the
specific needs of the individual. 
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5 – Good quality, suitable and sustainable places to live  The aim of this outcome is providing good quality, suitable
and sustainable places to live.  Work to bring vacant and
derelict land sites into productive use.  Work with property
owners and landlords to make sure our private housing is
suitable for the needs of our residents and support the
sustainability and prosperity of rural communities and
economy while protecting the distinctive character of the
rural area 
What we have done so far What difference it has made Service
27  South Lanarkshire Local Development Plan (LDP) is a
statutory plan which guides the future use of land in the area. 
The plan has been subject to extensive consultation with the
public and local interest groups such as the Access Panel,
Seniors Together and the Youth Council and their views were
taken on board when drafting the plan.  The LDP was formally
adopted by the Council on 9 April 2021 
The Scottish National Planning Framework (NPF) 4 was
approved by the Scottish Parliament in January 2023. It sets
out planning policies for the next 20 years and is now part of
the statutory Development Plan alongside the LDP. All
planning applications will be assessed against these policies
alongside the current LDP 2 policies until a new LDP is
prepared. 
The NPF provides a clear recognition that diversity is an
integral part of placemaking and seeks to ensure that barriers
and challenges of the design of our living and working
environments are tackled effectively. This in turn provides the
remit for the next LDP to more explicitly address these issues. 
The current Adopted LDP contains a number of policies
which contain references to ensuring new developments
are accessible for all.  The wording of these policies was
discussed with the Access Panel to improve their
relevance to people with disabilities. 
If any of these policies do not accord with NPF 4, the new
NPF policy will take priority. The Council is developing
supporting planning guidance (SPG) to cover the new and
updated policy issues emerging from NPF (see below) 
The LDP includes an Active Travel policy which supports
the preparation of Active Travel studies for South
Lanarkshire’s settlements.  These studies are currently
being developed by Roads and Transportation Service and
will improve accessibility within settlements. 
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28  The Planning Service is preparing a series of Supporting
Planning Guidance (SPG) documents. The purpose of these is
to provide further detail on the application of existing LDP2
policies but also to provide guidance for developers on new
areas of policy coming out of the recently approved NPF4
In 2022/23 the following SPG were produced
Carrying out development at a dwelling house
Electric vehicle charging points
Community Infrastructure Assessment
Local Nature Reserves
Renewable Energy 
Further SPG are being prepared including:
Climate Change
Greening and biodiversity 
The Planning Service has appointed consultants to prepare a
new Residential Design Guide. The Access Panel will be
invited to make an input to this. 
The Electric Vehicle Charging Points (EVCPs) SPG and
the carrying out development at a dwelling house SPG’s
were presented by planning officers to the Access Panel
meeting in February 2022.   
The Panel gave advice on the difficulty in accessing
EVCPs, and as a result changes were made to the SPG to
include level access provision to the EVCPs. 
The Panel gave further advice regarding the design and
dimensions for level access provision to allow access to
the rear of a dwelling house for people with restricted
mobility. This was included in the finalised Carrying out
development at a dwellinghouse SPG. 
Ensuring that accessibility and inclusivity is considered in
the early design of residential developments will help
support residents throughout varying stages and abilities in
their life, in particular people with assisted needs. 
The appearance of the external environment is being
considered, as the use of varied and clearly defined
materials has the potential to assist the visual recognition
of streets and houses which may assist people with
cognitive disabilities.   
PRS
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6 – Thriving business, fair jobs and vibrant town centre 
The aim of this outcome is to ensure thriving business, fair
jobs and vibrant town centres.  More people in
employment, economically active, reduce poverty,
household debt and increase value spend with local
businesses   
What we have done so far What difference it has made Service
29 Economic Development supports local businesses through the
development and delivery of business support programmes.
South Lanarkshire’s business support programmes include
targeted interventions for women and under 18’s including :- 
Women into Business 
Young Enterprise Company Programme 
The Business Gateway Lanarkshire Community Benefits Group
remit includes shaping how the Business Gateway in
Lanarkshire promotes entrepreneurship to young people via
local schools and other channels 
In 2021/2022 2679 businesses were assisted via grants,
loans or property advice, generating £22.1m in sales and
creating or sustaining 1094.5 jobs. 
From April 2022 to December 2022 739 businesses were
assisted via grants, loans or property advice, generating
£11.2m in sales and creating or sustaining 809 jobs. 
ESD
30  Economic Development continue to lead the delivery of
investment in town and neighbourhood centres which has
acted as a catalyst for additional investment to maximise
opportunities for growth. 
This 5-year program commenced on 2020-2021 Economic
Development has for year 2021-2022, secured £1.8 m capital
funding with an additional £3.6m committed over the next three
years. This investment including year one, has already resulted
in excess of £9m additional private sector investment directly
linked to the Council investment 
Projects were selected following a bidding process by
communities, leading to the delivery of a number of high
profile projects and development works which support
neighbourhood centres across South Lanarkshire. These
are some of the 20 projects supported and through these
initiatives which, to the end of financial year 2025/2026 will
bring combined investment in excess of £17.0m:- 
The development on a learning centre and new path
network at the David Livingston Centre, Blantyre 
Redesign and development of Rankin Gait, Carluke as a
Town Centre outdoor events space, Carluke 
creation of an open air events space that is fully accessible
to all incorporating new street furniture etc 
new bridges to ensure Blackwood Estate Community
Woodland is fully accessible to all 
ESD
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VisitLanarkshire (run by South and North Lanarkshire
Councils), work with AccessAble, who are a charity who
prepare detailed statements for visitors with disability to check
before they travel that they will be able to access the building. 
Access to statements is available at 
https://www.accessable.co.uk/visit-lanarkshire 
and the AccessAble website is linked directly on
VisitLanarkshire.com. ensuring visitors have information on the
accessibility of venues and attractions whilst raising awareness
of accessible tourism. 
31  Economic Development works with internal and external
partners to identify and secure external funding which supports
the Council’s vision “to improve the lives and prospects of
everyone in South Lanarkshire”. 
External funding secured:
2021/2022 £3,165,399
2022/2023 £4,837,207 (as at February 2023) 
This funding has been secured from a range of sources
including EU, UK Government, Scottish Government, Big
Lottery and Trusts and Foundations.  The funding will be
used to support a range of projects led by SLC and key
partners and help deliver the strategic priorities and
objectives.
External funding supported a range of activities including: 
- support for women affected by domestic and substance
abuse 
- increased social prescribing opportunities and health
improvement activities for older people 
- development of new fully accessible community facilities
in Hamilton and Abington 
ESD
32  Consumer and Trading Standards have carried out a number
of inspections to local business, ensuring compliance with
consumer protection - consumer safety, weight and measures,
fair trading and animal health. The impact of these inspections
lifts consumer confidence and ensures a level playing field for
business in South Lanarkshire 
The following inspections of businesses were carried out:
Weights and Measures: 120 visits, nine contraventions
Consumer Safety: 94 visits, 18 contraventions
Fair Trading: 251 visits, 75 contraventions
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33  Parking initiatives are in place within Hamilton and East
Kilbride:- 
Duke Street car park in Hamilton offers free parking after 3pm
The Village East Kilbride officers free parking for an hour on
street and within the car park 
These initiatives were put in place to assist accessibility
and encourage turnover of spaces for the less able driver 
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