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22.06.22 - Leadership Board - Council Plan – six months progress update

Renfrewshire Council · 22 June 2022
Back to Leadership Board — 22 June 2022 and its agenda

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_______________________________________________________________________
To:  Leadership Board
On:  22 June 2022
_______________________________________________________________________
Report by:  Chief Executive 
_______________________________________________________________________
Heading: Council Plan – six months progress update
_______________________________________________________________________
1. Summary 
1.1 In September 2017, the Council approved the Council and Community Plans, which outlined an
ambitious vision for Renfrewshire. The Council Plan covers the period 2017 to 2022 and sets the
direction of the organisation, through five strategic outcomes. Service Plans for each Council
service sit under this framework and describe in more detail how these priorities will be achieved,
supplemented by a detailed action plan and performance scorecard. 
1.2 Alongside Service Plan updates to policy boards, progress against the Council Plan objectives is
regularly reported to the Leadership Board to enable scrutiny of the Council’s performance and
priorities - ensuring the plans are agile enough to respond to local and national emerging themes
whilst still delivering on the agreed strategic outcomes. 
1.3 The COVID-19 pandemic has had a huge impact on Renfrewshire’s communities, residents and
businesses and all Council services were impacted by restrictions. The Council worked with
partners to continue to deliver vital services throughout the period, with many of our employees
continuing to work in critical front-line services alongside significant numbers of employees who also
continued to deliver services whilst working from home. New services and responsibilities were
taken on by services in line with health restrictions and legislative requirements. 
1.4 At the appropriate points during the pandemic, services worked to restart impacted services in line
with Scottish Government guidance. In parallel to this work, the Council worked with partners to
develop local recovery plans for Renfrewshire, which set out the key actions to be progressed to
support communities and businesses to recover from the impact of the pandemic and have
continued to progress during 2022. As restrictions have eased and we move into the next phase of
the pandemic, the delivery of services is also being impacted by supply chain and cost inflation
issues linked to the war in Ukraine and the wider cost of living crisis in relation to food and fuel costs
in particular.  The impact on services and across local communities is a key focus for the
organisation.

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1.5 Despite all the challenges our services and communities have faced, good progress has been made
against the five Council Plan priorities. This report provides a Council wide progress update, in
relation to existing Council Plan priorities and performance for 2021/22. Appendix 1 provides a
detailed summary of progress against key actions and indicators. 
1.6 Work is currently underway to develop a refreshed Council Plan and Community Plan, which will
reflect the priorities of the organisation and of partners as we move forward from the pandemic.  It is
anticipated that both plans will be brought forward in Autumn 2022 for board approval.
_______________________________________________________________________
2.  Recommendations 
2.1 It is recommended that members of the Leadership Board note: 
• the progress achieved against the strategic outcomes since the last update to Leadership Board
in December 2021, as outlined in appendix 1;
• that this is the final report in relation to the implementation of the current Council Plan, which
covered the period 2017-2022; and
• that a new Council Plan is currently being developed and will be brought forward for approval in
Autumn 2022.
_______________________________________________________________________
3.  Background 
3.1 Renfrewshire’s Council Plan 2017 – 2022 describes how the organisation will achieve the vision of
“working together for a thriving and connected Renfrewshire, creating opportunities for all” through
five strategic priority areas: 
•  Reshaping our place, our economy and our future
• Building strong, safe and resilient communities
• Tackling inequality, ensuring opportunities for all 
• Creating a sustainable Renfrewshire for all to enjoy 
• Working together to improve outcomes 
3.2  While the COVID-19 pandemic has fundamentally changed how we work, deliver services and
engage with communities, the organisation’s ambition for Renfrewshire remains and our five
strategic priority areas also remain relevant and underpin our approach to recovery. 
3.3 As agreed by Council, three core recovery plans were developed which have shaped the immediate
activity of the Council – the Economic Recovery Plan, Financial Recovery Plan and the Social
Renewal Plan. Taken together, these describe how Renfrewshire can learn, recover and build from
the experiences of the pandemic - they are cross-cutting and drive the efforts of officers across the
Council. 
3.4 A new Council Plan for 2022-2027 is currently being developed, which will align to these recovery
plans. They outline an approach to work together across services and sectors with a focus on the
economy, our resilience, supporting our most vulnerable and those most impacted by the pandemic
and to deliver a green recovery. 
3.5 Council Plan activity also sits alongside the Council’s arrangements in terms of progressing and
achieving best value which are considered within the Annual Audit Report published each year by
Audit Scotland.

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A small number of recommendations have been made through the Annual Audit Reports, and
progress against those pertaining to best value are tracked and reported within each update report
to the Leadership Board and are mainstreamed within the Service Development Planning process
which flows into the Council Plan monitoring and reporting process. 
3.6 Within the Annual Audit Report for 2020/21, Audit Scotland confirm that: ‘The Council has an
appropriate and effective Best Value framework in place.  The Council continues to make positive
progress addressing the recommendations contained in our 2016/17 Best Value Assurance Report.
The Council’s performance management arrangements remained effective during the pandemic.’ 
3.7 This assessment is very positive given the significant challenges experienced by the Council during
2020/21 in relation to COVID-19.   
_______________________________________________________________________
4. Progress of the Council Plan during 2021/22 
4.1 As outlined in Section 1, there are numerous concurrent challenges affecting our communities over
the five-year Council Plan programme. Despite work priorities shifting as we supported our
communities through these challenges over the last few years, strong progress has been made over
the plan period. 
4.2 Of the 55 actions within the current Council Plan, 48 actions have been completed to 100%. Some
actions were delayed due to the unforeseen current events, and the remaining 7 actions will be
carried into the new Council Plan, currently in development. 
4.3 Key achievements since the previous update in December 2021 are grouped under each of the
Council Plan strategic outcomes below. 
4.4       RESHAPING OUR PLACE, OUR ECONOMY AND OUR FUTURE 
• Good progress continues to be made on the development of the Advanced Manufacturing
Innovation District Scotland (AMIDS) in Inchinnan. The two anchor facilities, the National
Manufacturing Institute Scotland (NMIS) and the UK’s Medicines Manufacturing Innovation Centre
(MMIC) are scheduled to open in 2022. Success in attracting £38.7m of Levelling Up funding from
the UK Government (the highest amount awarded to any Scottish bidder) will support the AMIDS
South project which in turn will support AMIDS generating benefits for more of Renfrewshire,
including employment, skills and economic growth. The need for delivery of investment at AMIDS is
recognised within the Renfrewshire Economic Strategy 2020-2030 where it is noted as a key
component. 
• The Clyde Waterfront and Renfrew Riverside project, part of the City Deal, is underway. The project,
which will deliver a new swing bridge for vehicles, cyclists and pedestrians, and will open for
passing ships, is being delivered by GRAHAM and is due for completion in 2025. GRAHAM is
currently subcontracting for initial piling works to begin in Autumn 2022. 
• The Council’s Employability Service continues to offer support on jobs and skills development.
Youth employment is a key priority within the Economic Recovery Plan and figures have been
improving monthly. A recent report from ONS and Scottish Government showed that Renfrewshire
had the second highest youth employment rate in Scotland in 2021 at 67.4% (54.9% is Scotland
average) and (by a considerable margin) the highest youth employment growth over the last 10
years across Scotland at 21.1% (against a Scotland increase of -0.3%).

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This shows the level of commitment and work on the youth employment agenda over the years, but
particularly the last year. This is also evidenced in data about positive destinations from school
which shows Renfrewshire as being the 4th top performing Council area in Scotland, with Council
services and partners working effectively in partnership together to achieve this positive outcome for
our young people. 
• The Council and its partners set out ambitious targets to create 700 new and additional jobs for
unemployed young people in Renfrewshire by end December 2021 through the resources provided
by the UK Government Kickstart Scheme and Scottish Government Young Persons Guarantee. The
Kickstart scheme has now concluded and was very successful across Renfrewshire. The Council
Kickstart Gateway placed young people into 408 roles across Renfrewshire, including 71 at
Renfrewshire Council. The Renfrewshire Gateway was one of the largest in Scotland, again
showing the commitment locally to support young people into work. The Young Persons Guarantee
programme continues to perform well, and the Local Employability Partnership continue to be held
up as best practice across Scotland for partnership working and commitment to improving the
opportunities of local unemployed people. 
• The Council also coordinated, administered and delivered business grants and support to business
impacted by the pandemic restrictions. The key Scottish Government grant programmes for
businesses are now complete and it is estimated to be in the region of £169m distributed through
awards to local businesses and self-employed people. The Council will continue to deliver a new
£2.654m Covid programme to support business and employment this year. 
• In terms of wider regeneration, the Cultural Infrastructure programme continues to progress. The
Paisley Museum Reimagined project appointed a main works contractor in May 2021, with a site
start in July. The Paisley Town Hall Refurbishment main works contract was awarded in March 2021
and works have commenced on site, with Practical Completion anticipated in March 2023. The
Paisley Learning & Cultural Hub main works contract is now underway with a site start during
August 2021 and completion anticipated in early 2023. The Paisley Arts Centre refurbishment
project now has advance works contract complete with main works commencing and due for
completion in March 2023. The Public Realm & Junction improvements project has restarted which
has been re-programmed to allow effective consultation. The Public Realm works in County Square
and Abbey Quarter are being re-programmed to align with interdependencies in these projects. 
• Following approval from the Communities, Planning and Housing Policy Board in May 2021 of the
£100million Housing Led Regeneration Programme for Renfrewshire, consultation took place with
all residents impacted and other stakeholders. The programme will deliver modern, high quality,
energy efficient, affordable Council housing that will not only significantly enhance the Council’s
housing stock but will also contribute to the wider transformation of Renfrewshire as a place and will
be central to the economic and social recovery of Renfrewshire. 
• A new build housing programme for 2021/22 is being delivered with revised targets due to COVID-
19 restrictions. 95 newbuild homes in Johnstone Castle were completed in April 2021 and the
Bishopton newbuild project delivered a range of house types, sizes and locations, with 80 spacious
family and amenity homes which are energy efficient and affordable. Work commenced on site in
Spring 2021 on 39 new homes at Auchengreoch Road in Johnstone and on 101 new homes in
Ferguslie Park. 
• The Johnstone Castle project recently won the Scottish Home Awards Affordable Housing
Development of the Year (Social Rent) and The Herald Property Awards Best Regeneration Project
of the Year (Residential).

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• The Council has continued to modernise the school estate and the extensive £51.85m investment
programme is supplemented by a School Improvement Fund (SIF) which has amounted to £4.35m. 
This fund supports smaller scale projects and a further allocation of £0.65m has been agreed from
2022 / 23 capital resources providing a total additional investment of £5m on school buildings.
Council funding of £10m towards the construction of a new build Thorn Primary School was agreed
in February 2022. A formal process of application is required in relation to securing LEIP phase 3
match funding and a project status evaluation document will be developed in due course. Bids are
expected to be submitted for phase 3 funding in September / October 2022. 
• Plans to relocate Paisley Grammar School to a new build community campus have progressed.
Space planning consultants have engaged in extensive consultation with stakeholders to develop a
strategic brief which has been approved by the PGSCC Governance Board and site visits to
benchmark with other projects across the country are being planned and undertaken. The multi-
disciplinary design team has been appointed and the project team commenced engagement with
Ryder Architects week beginning 30 May 2022.  The Council’s vision for the new Campus is
ambitious and forward thinking.  It is expected that our designers will deliver an innovative and
creative learning environment which is welcoming to all; learner focused; supportive and inclusive;
sustainable; and agile enough to support the needs and aspirations of all users. 
• Renfrewshire’s major events programme was significantly impacted by the pandemic. A digital
programme was designed to celebrate live events whilst restrictions around gatherings was still in
place. A hybrid programme was designed and delivered for events in the latter half of 2021 with a
combination of in-person and online events. A new interim events strategy was developed and
approved at Leadership Board in February 2022. To date in 2022, we have already hosted Future
Paisley Exhibition, Unboxed – About Us, and the successful Paisley Food Festival in April, and look
forward to the beacon service for the Platinum Jubilee. 
4.5       BUILDING STRONG, SAFE AND RESILIENT COMMUNITIES 
• The Council’s Communities and Public Protection services have supported services and
communities in mitigating the impact of COVID-19 on services and communities. During 2021/22
this has included: 
o recruiting additional Environmental Health Compliance Officers
o assisting Public Health with contact tracing in educational establishments
o delivery of Community Testing sites to assist with asymptomatic testing
o supporting businesses to understand and remain compliant with all relevant Scottish
Government COVID-19 legislation and guidance
o supporting delivery of safe elections for the Scottish Parliament and Council by providing
guidance and staff acting as COVID-19 Marshalls and COVID-19 Supervisors 
• During 2021/22 the Council continued to manage the Local Assistance Team for calls in relation to
self-isolation/vaccinations. Following revised Scottish Government guidance, the Local Assistance
Team have been stood down and completed their last calls on Saturday 30th April 2022. From
12/10/2020 until the service ended in April, a total of 26,587 calls were received made. The work
undertaken by the team, often alongside their normal workload, has been outstanding and
recognised by Scottish Government. 
• In terms of community resilience, the Neighbourhood Hub model which was put into place as part of
the initial pandemic response continues to develop, with colleagues across the Council and our
partners.

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The hubs operate on a partnership basis with Renfrewshire Leisure, the HSCP, Engage
Renfrewshire, local groups and organisations across communities, and are supported by local
volunteers. Support provided has included signposting to food services, delivering prescriptions,
befriending calls to people who feel isolated or vulnerable, and delivery of books and toys through
the Libraries Direct Service. 
• Local Partnerships have continued to operate through the pandemic. Awards were made to groups
for activities for 12–25-year-olds through the “Celebrating Renfrewshire” participatory budgeting
process in autumn 2021.  Applications for wider local partnership funding are due to be considered
in June 2022. 
• A framework for mainstreaming participatory budgeting has been drafted subject to further
engagement with internal stakeholders. Alongside this, work has continued to develop our local
approach to participatory budgeting, and work with Environment & Infrastructure continues to be
delivered; phase 1 saw just under 3000 ideas from residents. The next stage of the #youdecide
programme is being launched early autumn, whereby residents will be given the opportunity to vote
on the projects they want to see delivered in their communities. The pilot schools participatory
budgeting scheme, using cost of the school day monies has been a success, with 9 schools
participating in the programme. 
• A new multi-agency service called Ren10 has been launched to improve families’ access to health
and wellbeing support. Ren10 provides appropriate and proportionate help at the right time and
focuses on bridging the gap between universal services that deal broadly with wellbeing and the
highly special support for more severe mental health conditions.  Key activity has included the
development of Non-violence Resistance Approaches, Child Psychology Parent Drop Ins, inter-
agency training and extensive digital supports have also been established.  Interventions are
framed within a context of open access to ensure families who believe they will benefit can seek
support timeously.  Over 1000 children and young people have been directly supported by a Ren10
resource, 125 of whom were care experienced.   
• Good progress has been made in delivering health improvement activity across Renfrewshire’s
school establishments.  A substantial programme of early intervention and prevention work has
complemented support provision around key areas such as emotional literacy, substance misuse,
relationships consent and coercive control.  Significant work has been progressed through the
Mentors in Violence Prevention Programme (MVP) to help young people understand how to keep
themselves safe and healthy in their personal relationships.  In secondary schools, peer mentoring
programmes have supported younger learners to consider and discuss different scenarios such
as behaviour online, the use of harmful language, coercive control, gender labelling, alcohol, and
consent.  In the last year, the MVP programme has been expanded with the development of a
whole school approach (including teaching staff and support staff, business support and Active
Schools) to maximise impact.  Work is underway to offer training to Third sector partners involved in
the Early Actions work, community sports clubs and other voluntary organisations such as
Renfrewshire Scouts.  This is multi-agency approach enables the coordination and targeted
deployment of skills and resources across various settings, resulting in consistency of language and
message across all stakeholders. 
• Pressures remain across the whole health and social care system and continue to severely impact
acute hospitals. It is important that people who are no longer in need of medical care are supported
to move on to a more appropriate setting, therefore, preventing unnecessary delays in discharge
from hospital remains a priority. Extensive steps have been taken to ensure discharges are timely
and safe, as a result, we are performing exceptionally well and ranked second lowest rate in
Scotland and the lowest across Greater Glasgow and Clyde.

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Our response has included addressing care at home capacity and includes short-term placements
in care homes whilst patients are waiting for home care services to become available. Early
discussions are undertaken with patients and families, and all decisions are made on solid clinical
grounds in order to ensure the most appropriate care for people. 
4.6 TACKLING INEQUALITY, ENSURING OPPORTUNITIES FOR ALL 
• Throughout the pandemic, the needs of those who were homeless or in housing need have
continued to be met. Staff from Homeless Services and the Housing Support team have used a
Housing First approach in partnership with Turning Point Scotland and Blue Triangle Housing
Association which has now been further upscaled from 18 service users at the beginning of the
Renfrewshire’s Rapid Rehousing Transition Plan (RRTP), to 57 individuals now being in receipt of
this wraparound support at any one time, using both RRTP and Council funding. The Council has
also launched a ‘shared living’ initiative with the Simon Community Scotland to support homeless
applicants who want to share accommodation and deployed an officer from ‘Say Women’ to support
young women (16- 25 years old) who have experiences sexual violence and are at risk of
homelessness. 
• In line with the recommendations to the Communities, Housing and Planning Policy Board in
October 2021, the Council is on track to have distributed the full Tenants Grant Fund allocation of
£214,000 across the private and social rented sectors, to address rent arrears accrued by around
172 tenants, who met the applicable guidance and criteria. 
• Work is ongoing to assess the impact of the pandemic and cost of living crisis on low-income
households.  To inform the Social Renewal Plan, a Community Impact Assessment was undertaken
in 2020 and is currently being updated, including a survey to the Public Service Panel to understand
the changes people have experienced since the previous survey in 2020. 
• Through the Social Renewal Plan, which was agreed by Council in early 2021, work has been
undertaken in terms of developing further supports around food and fuel insecurity, and the
provision of advice and support for people in need of employment and money advice. A Social
Renewal Lead Officer came into post in December 2021 and officers have continued to work with
partners to progress actions in the Social Renewal Plan. The Social Renewal lead officer also
supported coordination of Scottish Government Winter Support Fund to support low-income families
and individuals, in line with the Social Renewal Plan priorities. Work to engage low-income
households will be a priority in 2022. Actions achieved include: 
o An initial allocation of Community Food Funding approved in December 2021
o Funding for fuel supports, including financial supports provided
o Establishment of a Fair Work advice service to provide employment advice
o A money advice week took place after the success of benefit take up week
o Affordable credit sessions provided to a number of diverse groups
o Funding agreed for a ‘Digital Champions’ programme. 
• Alongside this targeted work, throughout the pandemic and recovery, the Council has administered
a range of critical support payments for our citizens to help to prevent financial hardship, including
self-isolation support grants, low-income pandemic payments and school meal payments.

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• Year 4 of the Tackling Poverty programme has continued, with services adapted as appropriate due
to Covid. Street Stuff has taken more activities into the community to reach more young people.
Cost of the school day funding has been used to directly support families, with the full allocation
spent. 
• Renfrewshire Council has continued to support the delivery of the Connecting Scotland Programme
which was established by Scottish Government and Scottish Council for Voluntary Services to
provide digital connectivity to people in priority categories who did not have a device. Successful
applications were submitted across all phases by Renfrewshire Council COVID-19 neighbourhood
hubs, Children’s Services and Communities and Housing Services, with 999 devices secured for
service users. A further 1602 devices were awarded to a wide range of Renfrewshire public sector
and community-based organisations across all phases giving a total of 2601 for the Renfrewshire
area. The Connecting Scotland Programme is now evaluating and redesigning, and a new
programme is still to be announced. 
• Curriculum for Excellence attainment data shows that the pandemic had a negative impact on
attainment, not only in Renfrewshire but across Scotland.  Many of Renfrewshire’s most vulnerable
families were disproportionately impacted by academic disruption, reduced opportunities for
socialising and economic stress.   Renfrewshire Council worked collaboratively with its partners to
identify the children and young people in most need, with staff adapting their approaches to ensure
families had the means and support to access learning opportunities.  Good progress is being made
with targeted and evidence-based interventions to support schools in literacy and numeracy as part
of wider educational recovery. 
• Renfrewshire Council continues to evidence effective partner collaboration and the added value in
terms of children and young people’s outcomes.  Work is underway through the Renfrewshire
Children’s Services Partnership to enhance the opportunities for data coordination.  This strategic
approach will ensure outputs from engagement activity are multi-purpose and are facilitated by the
organisations/partners with the most appropriate relationship to the target group(s). Early work has
also been progressed to develop a consistent approach to evaluation for those working with children
and young people, ensuring evidence of impact is appropriately captured, particularly among third
sector and community organisations. 
• A mid-year report was submitted to the Scottish Government providing an evaluation of the Scottish
Attainment Challenge and progress made towards closing the poverty related attainment gap.  We
continue to deliver successful outcomes in literacy, numeracy and health and wellbeing resulting in
attainment patterns which continue to sit above national average and compare very favourably with
comparator data. In senior phase, patterns of attainment between Renfrewshire and its comparators
are in line with previous years across all attainment cohorts 
• The Council is revisiting Renfrewshire Nurturing Relationships Approach to ensure that it is
refreshed and embedded in the practice of all education staff within Renfrewshire Council and a
new Principal Educational Psychologist has been appointed. This has been coupled with a renewed
focus on GIRFEC and a continued drive towards meeting the aims of The Promise. The Promise
Ambassador has been progressing supporting the implementation of The Promise. A large
component of this role has been to raise the profile of the Promise through engaging with a wide
range of staff teams and partners.  Awareness raising sessions have been held to ensure all
partners understand what role they play in ensuring that care experienced children and young
people are appropriately supported.  To support this work further, a set of values have been
developed for professionals to #KeepthePromise.

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Promise Keepers are formally recruited and are responsible for acting as a champion for The
Promise, ensuring that the recommendations and priorities remain at the forefront of discussions
around service delivery and design.  Good progress has been made to establish The Promise Self-
Evaluation tool, which will be used to identify areas of best practice that can be shared to encourage
partnership learning between staff teams and identify where services require further support to fully
implement The Promise. The Council is currently recruiting a Promise Manager, a senior manager
to take responsibility for leading, coordinating and driving the council’s delivery of the Promise in
Renfrewshire.  This post, which is jointly funded by all council services and Renfrewshire Health and
Social Care Partnership will be based in Children’s Services but operate across the wider
partnership to ensure we #KeepthePromise’ 
• The projects within the Alcohol and Drugs Change Programme are continuing to progress, including
the Trauma Informed and Responsive Renfrewshire Programme, a partnership programme of work
to ensure that recognising and responding to trauma is part of every service we deliver. A
coordinator post has been created to lead this programme of work going forward, with recruitment
currently underway. A steering group has been established, and engagement with the Improvement
Service and other local authorities has taken place. An initial high-level action plan is currently being
developed. Work has also progressed on the Stigma/Language Matters project with a marketing
and communications activity plan being developed. 
4.7      CREATING A SUSTAINABLE RENFREWSHIRE FOR ALL TO ENJOY 
• Climate change remains a key priority area for the Council and work is currently being progressed to
develop a plan for Renfrewshire, which will set out the actions required to achieve the net zero by
2030 target set by Council in 2019. Phase 1 of the Plan for Net Zero is on schedule for completion
by Summer 2022. Particular areas of progress include
o The Climate Change Action Fund has been progressing at pace.  To date, £978,000 has
been allocated to support 14 projects including expanding the Council’s electric fleet;
exploring the feasibility of a large-scale solar farm on the former landfill site in Linwood;
developing a local response to ensure resilient town centres; net zero business support;
community food growing; and a Community Climate Fund to provide awards to community
organisations to develop localised green community projects and initiatives.
o Following our residents Climate Survey, a representative sample of respondents formed
Renfrewshire’s Climate Panel, which is part of the evidence base for the Plan for Net Zero,
with 4 sessions to date (paused for the pre-election period).  Engagement has also been
undertaken across stakeholders, including traditionally under-represented groups, local
organisations, public, private and third sector and community planning partners. 
o A baseline emissions inventory and trajectory to 2030 has been initially developed for
Renfrewshire Council as an organisation as well as Renfrewshire area as a whole.  This will
help to develop focus areas and prioritise actions in order to reach net zero.
o Further stakeholder, business and partner engagement is programmed throughout the
remainder of the financial year to support the development of Renfrewshire’s Plan for Net
Zero.  Officers have met with Engage Renfrewshire and Council colleagues leading on
Renfrewshire’s Social Renewal Plan to discuss further engagement with particular groups on
areas of overlap such as climate justice, food and fuel insecurity; and have established
Renfrewshire’s Net Zero Network – an informal group of community planning partners and
representatives from the business community to offer peer support around climate issues
and identify shared areas of focus and potential opportunities for partnership working.

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• While carrying out the engagement and emissions baselining building blocks to give us a solid
evidence base to design and deliver the Plan for Net Zero, services across the Council have continued
to progress broader projects and approaches to reduce emissions and increase efficiencies across a
wide range of critical areas in order to progress towards the 2030 target.  This includes the
construction of a low carbon district heating network at the AMIDS site, due for completion in summer
2022; linking with regional and national initiatives such as Climate Ready Clyde to progress the
Adaptation Strategy for Glasgow City Region; a pilot Charity Shop Gift Card initiative in Renfrewshire
which would promote local efforts in terms of the circular economy, whilst also offering a potential
source of additional support for low-income households; and embedding sustainable procurement in
our contracts to improve the social, environmental and economic wellbeing of our own area with a
particular focus on reducing inequality whilst actively contributing to the Council’s net zero goal. 
• The Council’s Housing team have developed a collaborative and an innovative partnership with a
research organisation to design and deliver a social housing new build development within the
context of the Council-approved Regeneration and Renewal Programme on zero energy buildings,
with follow on works concentrating on minimising the embedded and operational carbon in new
building stock. It has also agreed a capital programme which will deliver more than £250m in capital
investment in housing over the next 5 years with significant ramping up in years 2 and 3 for
investment in homes to meet EESSH2032, SHQS and all other compliance requirements and to
maintain these standards in the coming years. 
• Renfrewshire Council has switched 131 fleet vehicles from pollution emitting diesels to low emission
electric vehicles.  This is around 30% of our Council stock of vehicles.  Increased publicly available
EV chargers is being rolled out across Renfrewshire with 72 public charging bays currently in
Renfrewshire and a further 54 charging bays planned in 2022. Charging points have been added at
Castle Semple Visitor Centre Lochwinnoch, Johnstone Town Hall, Montrose Care Home in Foxbar
and various Council owned car parks across Renfrewshire and additional charging infrastructure
has been installed at the Underwood Road and Robertson Park depots. 
• Team Up to Clean Up activity considerably grew during the pandemic with almost 1,000 individual
kits gifted to volunteers.  The Campaign now has 3.8k active group members, who deliver between
10 and 40 litter picks each day and more than half of the 74 Green Spaces applications were
submitted by volunteer groups in the campaign. Over the course of 2021, 4,696 community events
took place, with 8965 volunteers collecting 18,056 bags of litter from Renfrewshire neighbourhoods
and open spaces. This year, thousands of volunteers have carried out litter picks throughout April
for Renfrewshire's Big Spring Clean. Throughout the month, more than 1,500 people took part in
544 litter picks, which is more than 18 per day. Thanks to the efforts of volunteers, Renfrewshire has
climbed from 31st to 12th place in Scotland’s benchmarking table, the Local Environmental Auditing
and Management System (LEAMS), for Street Cleanliness. 
4.8   WORKING TOGETHER TO IMPROVE OUTCOMES 
• Protecting mental health and wellbeing of staff continues to be a priority and access to a wide range
of mental health and wellbeing support and services has been provided. In 2021 there were many
enhancements made to this support, such as the wellbeing hub, and enhancements to the staff
counselling service. In May 2022 for Mental Health Awareness Week, communications were sent
out to staff to remind them of the support available and sharing the stories of some members of staff
willing to share their own stories with their experiences. The suite of staff mental health resources
and training continues to be reviewed to expand this and offer additional supports. Work on this
programme will continue throughout 2022.

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• The financial consequences of the pandemic have been substantial for the Council and the
communities we serve; with both immediate and longer-term financial issues arising. The Scottish
Government has confirmed its intention to publish a resource spending review in May 2022 which
should provide additional context for the council’s financial plans; however the financial outlook is
expected to remain challenging and service transformation along with other financial sustainability
workstreams will be required to underpin the council’s medium term financial outlook. 
• The Council has worked hard to enhance staff engagement, effectively supporting Council staff as
they transition from home working to hybrid working, communicating changes to COVID protocols in
Council buildings. In January 2022, the Chief Executive invited staff to ask him anything and four
short films related to health and wellbeing, transforming ways of working, future ambition, and
getting to know him, were released responding to questions. This gave colleagues the opportunity to
engage with the new Chief Executive, and get answers to anything concerning them. 
• People Strategy: ‘Our People Our Future 2021-2026’, was launched in Spring 2021, integrating the
Council’s approach to organisational development and workforce planning into one strategy. 
Progress has been made across the 3 strategic priorities:
o Health & wellbeing: The wellbeing strategy is being reviewed, which includes an annual
action plan that incorporates a full calendar of health promotion activities. A number of
events have taken place over the course of the year, resources and guidance was promoted
and provided for staff on various topics, with a strong focus on mental health awareness.
The results of the Smarter Working Staff Survey carried out in June 2021 was shared with
our Trade Unions and are informing an action plan of wellbeing supports for staff and our
approach to interim ways of working throughout 2021/22.   
o New ways of working – post pandemic: The Smarter Ways of Working Survey results were
used to inform the council's approach to organisational restart. 
o Staff communication and engagement:  We are building on positively received staff
communications throughout COVID, by continuing to work closely with internal
communications to deliver clear information to staff during recovery with regular updates
provided via COSLA and the Scottish Government while interim working arrangements are
in place to ensure the safety and wellbeing of staff. To support and engage staff, a new
employee benefits portal was launched in September 2021. 
• Training for ‘Leading our Values’ and ‘Living Our Values’ was provided for managers and staff
during 2021, and a review of the impact of the training is scheduled to be carried out later in 2022.  
The process of embedding our values throughout our HR policies and corporate training has begun,
which has commenced the cultural change journey of staff experiencing and demonstrating our
values in their day-to-day interactions and behaviours.   Work will continue embedding the Values
throughout 2022. 
• Progress continues to be made on Right for Renfrewshire activities but at a slower pace than
planned due to the impact of the pandemic on capacity. The programme is currently being
reassessed to ensure it remains appropriate and continues to underpin the Council’s financial
sustainability. Service redesigns within Finance and ICT are ongoing and will be fully implemented
in 22/23. 
Implications of the Report
1. Financial – none 
2. HR & Organisational Development – none

Page 12

3. Community/Council Planning – the content of the report relates specifically to the delivery of the
Council Plan and the appendix shows the associated progress for the latter half of 2021/22. 
4. Legal - none 
5. Property/Assets - none 
6. Information Technology - none 
7. Equality and Human Rights - The Recommendations contained within this report have been
assessed in relation to their impact on equalities and human rights. No negative impacts on equality
groups or potential for infringement of individuals’ human rights have been identified arising from the
recommendations contained in the report because it is for noting only. If required following
implementation, the actual impact of the recommendations and the mitigating actions will be
reviewed and monitored, and the results of the assessment will be published on the Council’s
website. 
8. Health and Safety - none 
9.  Procurement – none 
10. Risk – none 
11.  Privacy Impact – none 
12. COSLA Policy Position – none 
13. Climate Risk – the Council Plan priorities are underpinned by actions which will directly support the
Council’s response to the climate emergency – section 4.7 has a particular focus on activities
supporting this priority area. 
_______________________________________________________________________ 
Author: Seony Ross, Senior Planning and Policy Development Officer, Seony.Ross@renfrewshire.gov.uk

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Appendix 1: Council Plan Progress Report
13
Council Plan Action Plan 
Generated on: 18 May 2022 
Action Status 
Cancelled 
Overdue 
Unassigned; Check Progress 
Not Started; In Progress; Assigned 
Completed 
Local Outcome 01: Reshaping our place, our economy and our future 
Code What we will do Due Date Status % complete Progress update Latest Note Date
CP17.D
HS.08
Deliver our City Deal
Projects - the Glasgow
Airport Investment Area,
the Airport Access Project,
Clyde Waterfront and
Renfrew Riverside and City
Region wide employment
programmes
31-Mar-2022   The monitoring of benefits associated with the City Deal Projects is ongoing and
includes new residential and commercial developments, in the vicinity of both the
GAIA and CWRR projects which has been accelerated as a result of the significant
City Deal investment. It is estimated that circa 15% of the projected outputs and
outcomes have been realised.
17-May-2022

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Appendix 1: Council Plan Progress Report
14
Code What we will do Due Date Status % complete Progress update Latest Note Date
CP17.D
HS.01
Support the Regional
Economic Framework and
locally driving economic
progress through the
Renfrewshire Economic
Leadership Panel
31-Mar-2022   Work is ongoing to consider the future of the ELP and its link to the regional
economic framework. In particular by aligning the ELP to sectoral growth ambitions.
EKOS consulting have been commissioned to carry out analysis in support of
ambitions. In addition, the ELP have been engaged on active travel, tourism and
wider strategic projects such as the work of the city deal team and wider GCR
matters. As we continue to move out of the Covid pandemic, the ELP will continue to
play a key role in driving the Economic development Strategy. They have also been
involved in the development of the wider place shaping ambitions.
17-May-2021 
CP17.C
E.01
Progress our digital
ambitions, implementing
free public wifi across our
town centres and working
with partners to promote
digital skills and
development
31-Mar-2022   A programme to implement the Digital Strategy "Digital Leadership & Skills"
Workstream 2021/22 priorities has been progressing over the last 12 months as
agreed with the Digital Board which includes Learning pathways in development with
customisable content; Microsoft Office Specialist qualifications were launched which
commenced in September 2021 at West College Scotland, with Fear Free Technology
training scheduled to be rolled out in spring/summer 2022. The development of a
Digital on-line community was launched in January 2022 to provide opportunities to
share ideas, and resources and ask a Digital Champion a question: Monthly
communications are planned via the Take 5 and will feature quick tips, features by
Digital Champions and digital challenges for staff to upskill this group in the
technologies/themes being rolled out and provide a dedicated on-line channel for
regular communications and information for staff.
Training in building “Digital Leaders” which will provide specific resources to support
managers in embedding digital capabilities across their team is being developed by
identifying Digital Champions with recruitment of this group which was planned for
February 2022 and developing specific resources to support managers in embedding
digital capabilities across their team will be promoted and implemented to begin
from Summer 2022.
18-May-2021 
CP17.R
LL.01
Invest in our cultural and
economic infrastructures,
transforming Paisley Town
Hall, Paisley Learning Hub
and Paisley Museum
31-Mar-2022   The Cultural Infrastructure investment programme has progressed. The Paisley
Museum Reimagined (PMR) project will appoint a main works contractor in May
2021, with a site start anticipated in July. The Paisley Town Hall Refurbishment
(PTHR) main works contract was awarded in March 2021 and works have commenced
on site, with Practical Completion anticipated in November 2022. The Paisley
Learning & Cultural Hub (PL&CH) main works contract is in preparation, with an
anticipated site start during August 2021 and completion in late 2022. The Paisley
17-May-2022

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Appendix 1: Council Plan Progress Report
15
Code What we will do Due Date Status % complete Progress update Latest Note Date
Arts Centre refurbishment design process is approaching completion, with an
Advance Works contract planned for Autumn 2021, Main Works during 2022 and
completion in January 2023. The Public Realm & Junction improvements project has
restarted and will be carefully re-programmed to accommodate project updates and
dependencies, with a view to completion of consultation and design processes by
the end of 2021.
CP17.D
HS.02
Deliver on the ambitions of
our town centre strategies,
and specifically working
with partners to transform
Paisley Town Centre
31-Mar-2021   The Vision for Paisley Town Centre, developed in association with Scotland’s Towns
Partnership and supported by Scottish Government, was launched by the Cabinet
Secretary for Communities and Local Government in Paisley in January 2020. This
ambitious document sets out a 10 year transformation plan for the town centre as a
place to live, to socialise and of civic life. 
Delivery of this strategy and those for Renfrewshire’s other centres has been
supported by the award of funding from the Scottish Government Town Centre Fund
and is the basis of further grant applications being developed during 2021/22.
17-May-2021
CP17.E
C.01
Continue to invest in
infrastructure to support
growth - from road and rail
links to bridges, cycle and
pedestrian routes
31-Mar-2022   Restrictions due to the Covid-19 pandemic have had an impact on the ability to
deliver infrastructure improvements this year. However, progress continues to be
made on improving accessibility for disabled people at bus stops and providing new
bus shelters in Renfrewshire and the strengthening of Crosslee Bridge, over the
National Cycle Route N7. The opportunity has also been taken to progress designs
for an off-road cycle link to the Hawkhead housing development and a bus turning
loop in Erskine. 
The progress of the refurbishment of the footbridge across the White Cart was also
delayed by Covid-19 restrictions and is now planned for reopening to pedestrian
and cycle traffic in mid-May 2021.
28-Apr-2021
CP17.C
E.02
Implement our destination
marketing plans
31-Mar-2022   The purpose of the Paisley.is destination brand is to tell the story of Paisley and
Renfrewshire in a new way and position the area as a great place to visit, live and
invest – attracting visitors and talent.   
13-Nov-2020

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Appendix 1: Council Plan Progress Report
16
Code What we will do Due Date Status % complete Progress update Latest Note Date
The four priorities for the year two marketing plan have been successfully delivered;
developing brand partnerships; building the brand; raising the profile of Paisley and
Renfrewshire; and developing engaging visitor campaigns. 
Key performance indicators for marketing and communications activity are outlined
here: 
Digital footprint: Paisley.is unique page views - 497,000, more than doubled from
Year 1: 245,000. Almost 12,000 social media followers and a social media reach of
3.5m 
Opportunities to see and hear something positive about Paisley and Renfrewshire
(OTSH): 236m generated from 5030 media articles, with combined PR value of £10m 
14 media familiarisation visits based around event weekends and Renfrewshire-wide
itineraries have been delivered – golf, spa breaks, great outdoors, architecture. 
Brand activity included; the development and launch of the Wallace Begins trail, with
Renfrewshire acting as a start point and gateway, and new connections made with
The National Wallace Monument and Dumbarton Castle (9,600 visits to Wallace
Begins on Paisley.is website generated via 787,971 search and display impressions);
updated marketing collateral (Paisley Walking Trail and Great Things to See and Do
in Renfrewshire); local, regional and national distribution of Renfrewshire marketing
collateral in hotels and visitor accommodations, visitor attractions, leisure and retail
attractions and other large public venues. 
Through VisitScotland partnership, 4 paid-for campaigns targeted at visitors living
within a two-hour drivetime of Renfrewshire generated over 5.7 million impressions
of Paisley.is brand and over 30,000 unique visits to the Paisley.is website. Exhibited
at VisitScotland Expo. 
5 strategic partnerships established: Scotrail, VisitScotland, EventScotland, Glasgow
City Region and Renfrewshire Chamber of Commerce.

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Appendix 1: Council Plan Progress Report
17
Code What we will do Due Date Status % complete Progress update Latest Note Date
7 media partnerships activated: The Herald/Newsquest, The List, The Skinny, Capital
FM, What’s On Network, Ocean Outdoor and MILL Magazine. 
Delivered marketing campaigns for 15 town centre events, including national event
marketing for Paisley Food & Drink Festival, Paisley Halloween Festival and The
Spree.
CE.SIP.
17.01.
01
Deliver a range of diverse
and exciting events to
increase visitors to our
town centre and grow local
event attendances
31-Mar-2018   The 2019 annual events programme (15 events) was successfully delivered,
including 4 major visitor events - Paisley Food and Drink Festival, British Pipe Bands
Championships, The Spree Festival and Paisley Halloween Festival – with the
Halloween festival alone drawing an audience of over 40,000 people. The
programme delivered 156,024 attendees, £3.4m combined economic impact,
supported 108 volunteers and achieved an overall event satisfaction rating of 97%. 
A new events strategy is being developed to enable the reintroduction of an events
programme in 2021 that can accommodate COVID-19 safety measures and
restrictions. Work continues at a national level with EventScotland to support the
national restart plan
13-Nov-2020
CP17.D
HS.03
Work to increase the
number of new business
and social enterprise start
ups in Renfrewshire, using
innovative approaches to
encourage
entrepreneurship and
innovation
31-Mar-2022   The team provide the one-to-one business advice and support needed to get an
idea off the ground and help develop the new business. Each business gets access to
research and information, workshops, training, and expert help for their business.
During 2021/2022, 273 businesses were started with the support of the team. 
Start-Up Street is our new initiative offering new and growing businesses low-cost,
high-quality workspace and wraparound support for up to 2 years. Our first
Enterprise Centre located in George Street, Paisley was launched in October 2020, 30
new business start-ups have benefitted from support.  
Other new centres are being developed are in Johnstone and Renfrew. 
The InCube Creative programme aims to work intensively with up to 20 start-up and
early stage businesses per annum in order to increase their survival during the
crucial early years when they are most vulnerable. 
To date more than 60 businesses have participated in the programme
19-May-2022

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Appendix 1: Council Plan Progress Report
18
Code What we will do Due Date Status % complete Progress update Latest Note Date
CP17.D
HS.04
Proactively work with
property owners to bring
some of the area's most
valued assets back into use
31-Mar-2022   Active progress has been made across several buildings. 2/3 County Place, Paisley
refurbishment has been completed; as has the refurbishment of the former
Johnstone Police Station with grant support from the Council and Scottish
Government; the Leadership Board has approved grant support for the Liberal Club
and 5 George Place in Paisley; the Council has secured £800k from Scottish
Government for PACE theatre’s new youth theatre project. Further work is
progressing on priorities such as Forbes Place in Paisley and Renfrew's former police
station.
19-May-2022
CP17.D
HS.05
Support growth activity in
relation to emerging
manufacturing, digital,
culture and food industries
locally
31-Mar-2022   The Marketing and Communications service have completed a new inward
investment section on Paisley.is. The team continue to work with Economic
Development to create content in relation to growth sectors, property search and a
referrals and enquiries process. Marketing includes the Advanced Manufacturing
Innovation District Scotland (AMIDS), Glasgow Airport Investment Area (GAIA) , and
Clyde Waterfront and Renfrew Riverside (CWRR), including promotional information
for potential investors/locators and a route for referrals and enquiries. 
AMIDS is being showcased by several national and regional partners including UK
Dept of Trade & Industry, Scottish Development International, Scottish Cities Alliance
and Invest Glasgow. Further activity included the promotion of the procurement
exercise to recruit a Joint Venture partner for AMIDS, support of an SDI-led virtual
showcase for investors including promotion online and via trade press. This work is
ongoing and will be carried into 2022-23 as the sector growth work develops.
19-May-2022

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Appendix 1: Council Plan Progress Report
19
Local Outcome 02: Building strong, safe and resilient communities 
Code What we will do Due Date Status % complete Progress update Latest Note Date
CP17.D
HS.09
Deliver the Local Housing
Strategy to ensure good
quality and affordable
housing is available which
meets the needs of the
local population going
forward
31-Mar-2021   This Action was completed at the end of 2021. Achievements included: 
• 195 affordable homes which can be attributed to good partnership working
between various Services in the Council as well as positive working
relationships with Housing Associations and various other sectors of the
house building industry. 
• A further 219 affordable homes in 2020/21
• 2,715 owners who stay in pre-1919 tenement property were sent
information on the Council missing share scheme. 
• Funding from the Scottish Government’s Home Energy Efficiency Initiative
for Scotland: Area Based Schemes (HEEPS:ABS) was used for external wall
insulation projects with around 247 tenants and 204 owners in
Whitehaugh, Blackstoun, Gallowhill, Bridge of Weir, Kilbarchan, Howwood,
and Inchinnan benefitting from this initiative.
• Paisley Housing Association were successful in receiving funding of
£11,495 in 2019/20 from Energy Action Scotland’s Fuel Poverty Challenge,
to provide a Fuel Bank Voucher Service to assist tenants in crisis. A further
£49,975 was awarded by the Energy Saving Trust for a 2-year energy
advice project starting in September 2020.
• The HomeChoice@Renfrewshire Homexchange Shop helped 1,144 visiting
customers and assisted 162 customers to register for a mutual exchange
through the online service.
• A further 73 applicants self-registered for a mutual exchange, with the
Council enabling 17 successful mutual exchanges in 2019/20. 
24-May-2022
CP17.D
HS.06
Work to tackle unregistered
private landlords to ensure
required housing standards
are met
31-Mar-2022   This action was completed in 2020, the following text is updated to then. An
enhanced enforcement activity programme remains in place for landlords within the
private rented sector. Officers continue to work with private landlords to improve the
standard of housing across Renfrewshire. To date, 284 unregistered landlords have
been identified during the 19/20 financial year. Of these, 212 have applied to be
entered onto the Register of Private Landlords and the remaining landlords are at
13-Nov-2020

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Appendix 1: Council Plan Progress Report
20
Code What we will do Due Date Status % complete Progress update Latest Note Date
various stages of enforcement action for failing to register. 28 Repairing Standards
visits have been undertaken within this timescale to enforce remedial works to
address various areas of disrepair within these properties.  
CHS.SIP
.17.06.
06
Implement
recommendations flowing
from the national reviews
of child protection and the
care system.
31-Mar-2020   This action was completed in 2020, the following text is updated to then. We are
continuing to improve culture, ethos and practice by quality assuring our practice
against the lessons learned from National and Local Initial Case Reviews (ICRs) and
Significant Case Reviews (SCRs), identifying existing good practice and highlighting
areas for development. 
In addition, Renfrewshire is part of the North Strathclyde Region who has been
successful in becoming one of the first areas nationally to pilot and implement the
learning from the new Joint Investigative Interview course. Our successful
application, ‘A Holistic Trauma Approach to Joint Investigative Interview (JII), brings
together the North Strathclyde Partnership (East Renfrewshire, Renfrewshire, East
Dunbartonshire, Inverclyde, “K” Division and “G” division) and 3rd sector partners
Children 1st, in a development based on the European Promise quality standards. 
The Independent Care Review was published in February 2020 and any updated
policy and guidance emerging from both these reviews will be implemented as it
becomes available.
13-Nov-2020
CHS.SIP
.17.06.
03
Continue to develop
residential provision in
childcare.
30-Nov-2018   Our newest Children’s house in Linwood was completed at the end of January 2019
and became operational in February 2019.  
13-Nov-2020
CP17.E
C.02
Develop and deliver
strategies for how the
Council will respond locally
to the risks posed by
serious organised crime
and terrorism
31-Mar-2022   The multi-agency Community Protection (Prevent) Steering Group has been
established with key partners across Renfrewshire and Inverclyde. Partners include: 
• Renfrewshire Council • Police Scotland • Scottish Fire and Rescue Service •
Scottish Ambulance Service • Scottish Prison Service • West College Scotland •
University of the West of Scotland          • Good Shepherd • Kibble • Spark of Genius 
The Operational Working Group has also been established in Renfrewshire to lead on
the agenda and feed into the wider multi-agency divisional meeting. The Group will
look at both Counter Terrorism and Serious and Organised Crime. An action plan has
13-Nov-2020

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Appendix 1: Council Plan Progress Report
21
Code What we will do Due Date Status % complete Progress update Latest Note Date
been developed to allow partnership working and a sub group is being established
to look at disrupting and deterring serious and organised crime.
CP17.H
SCP.01
Design a new way of
working with key partners
to improve outcomes for
the most vulnerable adults
in our area, ensuring they
get the right support at the
right time
31-Mar-2022   The IJB’s Strategic Planning Group, consisting of members from the HSCP, Third
Sector, partners in the NHS and Renfrewshire Council and wider representatives of
carers and service users, has worked collaboratively to improve local relationships. A
range of collaborative and partnership-based projects have been taking place since
early 2021 to address agreed priorities covering (i) loneliness and social isolation; (ii)
lower-level mental health and wellbeing; (iii) housing as a health issue; (iv)
inequalities; (v) early years and vulnerable families and (vi) healthy and active living.
Subsequent funding has provided (and will provide) a unique opportunity for both
collaborative cross-sector working and innovative design and development of
community-based health initiatives. 
The HSCP is currently funding10 projects involving around 14 local organisations
Focused on our shared priorities, these projects will support families with young
children; people with mental health issues; people from BAME communities; and
people with disabilities; as well as the general Renfrewshire population.  All funding
applications had to also outline how their proposal would support those most
adversely impacted by the COVID-19 pandemic.  The successful projects were
assessed positively by an independent panel on their ability to be scaled up and
sustained if successful. Due to the pandemic, some of the projects are slightly
behind schedule, however they will be evaluated during 2022 and the SPG will work
together to move to the next phase of addressing priorities. In support of this, the
HSCP has also implemented cross-sectoral working through the Voluntary Sector
Group, which has the objective of improving working between organisations in the
third sector and the HSCP.  This enables broader discussions on current and future
approaches to service delivery.
In addition, the HSCP and Renfrewshire Council worked jointly with Engage
Renfrewshire to undertake the assessment of proposals for funding to implement
Community Mental Health and Wellbeing initiatives.  This funding was allocated by
the Scottish Government to Third Sector Interfaces and there has been close
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22
Code What we will do Due Date Status % complete Progress update Latest Note Date
partnership working to ensure that funded projects meet local priorities.  In total
over 50 projects have been funded with a share of £550k funding.
CP17.D
HS.07
Along with our key partners
we will monitor and review
the impact of the range of
services we provide to
homeless people and those
threatened with
homelessness
31-Mar-2022   A Rapid Rehousing Transition Plan (RRTP) for Renfrewshire was approved by the
Policy Board in August 2019. The RRTP, which had been agreed with partners, details
how we would improve the outcomes for homeless applicants between 2019 and
2024, and £183k was awarded from the Scottish Government to support its
implementation in 2019/20. This funding has been used to deploy Temporary
Resettlement Officers, upscale our use of the Housing First approach to 30 service
users, and launch a Shared Living Initiative in partnership with Simon Community
Scotland to support homeless people who were interested in sharing a tenancy. A
Steering Group with membership from a range of partners was established to track
the implementation of the RRTP, chaired by Head of Housing & Planning Services.
The Renfrewshire Homelessness Partnership continues to meet regularly to monitor
and review all the measures in place to support those who are homeless. 
During the pandemic, Operational letting activity has continued to focus on the
provision of temporary and settled accommodation for homeless people and other
people with the highest levels of housing need, in keeping with the needs based
framework set out in the housing allocation policy. This sustained focus on
homelessness was necessary, in order to enable people to move on from temporary
accommodation to settled housing, create greater capacity within the system and
return to a situation where it would not be necessary to use B&B accommodation.
13-Nov-2020
CRSIP1
7.01.0
3.07
Develop and deliver phase
2 of the Renfrewshire
Community Safety
Partnership hub.
31-Mar-2018   Phase 2 of the Renfrewshire Community Safety Hub has been completed with the
Renfrewshire Wardens fully integrated into the Hub. The proposal is to move onto
Phase 3 to continue to expand the hub. This will include reviewing and implementing
outcomes from the Collaborative Leadership Programme led by Police Scotland and
Scottish Fire and Rescue Service. Phase 3 will also include the Community Safety Hub
assisting regeneration projects by expanding the public space CCTV network to
include Paisley Town Hall, Paisley Museum (whilst under refurbishment) and
Robertson Park. To assist the Joint Agency Command Centre (JACC), a direct link
between CCTV and the Conference Room will be integrated to allow real time images
to be displayed to partners.
13-Nov-2020

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Appendix 1: Council Plan Progress Report
23
Code What we will do Due Date Status % complete Progress update Latest Note Date
CP17.C
S.01
Continue to modernise our
school estate, maximising
opportunities for
communities to benefit
from new facilities
31-Mar-2022   The Council’s extensive £51.850m investment programme is supplemented by a
School Improvement Fund (SIF) which has amounted to £4.35m.  This fund supports
smaller scale projects and a further allocation of £0.65m has been agreed from 2022
/ 23 capital resources providing a total additional investment of £5m on school
buildings. Paisley Grammar School Community Campus: Space planning consultants
have engaged in extensive consultation with stakeholders to develop a strategic brief
which has been approved by the PGSCC Governance Board and site visits to
benchmark with other projects across the country are being planned and
undertaken. Council funding of £10m towards the construction of a new build Thorn
Primary School was agreed in February 2022. A formal process of application is
required in relation to securing LEIP phase 3 match funding and a project status
evaluation document will be developed in due course. Bids are expected to be
submitted for phase 3 funding in September / October 2022.
04-May-2022 
CE.SIP.
18.02.
01
Work with key partners in
local areas to empower
people to develop and
deliver services, assets and
facilities in their local
communities
31-Mar-2021   This action was completed in 2020, the following text is updated to then. 
Along with investment such as the Community Empowerment Fund, work continues
with key community organisations to develop partnerships and their ideas for local
communities and assets. 
Nine applications totalling £173,760 have been awarded from the Community
Empowerment Fund to support community organisations to progress their plans
using Community Asset Transfer. In total 22 projects have been awarded funding
with the total amount awarded to date being £353,235.
13-Nov-2020
CE.SIP.
18.02.
02
Implement a new approach
for Local Area Committees
31-Mar-2019   This action was completed in 2020, the following text is updated to then. 
Local Partnerships are now fully operational. All Local Partnerships have agreed
membership and a set of local priorities. These local priorities are informing the
award of local grants and other development work. Meetings to decide 2020/21
grant allocations were postponed in March 2020 due to COVID-19 but took place in
September 2020. 
A very successful Participatory Budgeting pilot took place, with young people aged
12-25 having a direct say on the allocation of £150,000 of grant funding. Young
17-May-2021

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Code What we will do Due Date Status % complete Progress update Latest Note Date
people have designed and delivered the process, including identifying priorities,
agreeing criteria for the fund, supporting applicants and delivering an
announcement event. 
Another round of ‘Celebrating Renfrewshire’, the youth-led participatory budgeting
exercise, was successfully completed in December 2020 in partnership with Youth
Services and Renfrewshire Youth Voice. Over 1,700 young people voted on the 80
project ideas which were submitted, and £124,437 was awarded to youth projects
across Renfrewshire, with 68 projects receiving funding across the seven Local
Partnership areas. Renfrewshire was one of the few local authorities in Scotland to
carry out Participatory Budgeting exercises in 2020/21. The Partnerships and
Inequalities Team have also been supporting Environment and Infrastructure with the
design of the Community Investment Fund, which will be the Renfrewshire Council’s
first step towards mainstream Participatory Budgeting.
CE.SIP.
18.02.
03
Work with communities to
develop local action plans
to tackle the issues people
care about most
31-Mar-2021   Each of the seven Local Partnerships has agreed a set of local priorities that they
want to take action on. Award of funding to community groups through the Local
Partnership is guided by the local priorities, with community groups asked to
demonstrate how their project will contribute to delivery of local priorities. 
Another round of ‘Celebrating Renfrewshire’, the youth-led participatory budgeting
exercise, was successfully completed in December 2020 in partnership with Youth
Services and Renfrewshire Youth Voice. Over 1,700 young people voted on the 80
project ideas which were submitted, and £124,437 was awarded to youth projects
across Renfrewshire, with 68 projects receiving funding across the seven Local
Partnership areas. Renfrewshire was one of the few local authorities in Scotland to
carry out Participatory Budgeting exercises in 2020/21. The Partnerships and
Inequalities Team have also been supporting Environment and Infrastructure with the
design of the Community Investment Fund, which will be the Renfrewshire Council’s
first step towards mainstream Participatory Budgeting.
17-May-2021
CE.SIP.
18.02.
04
Make Renfrewshire a leader
in supporting volunteering
within communities
31-Mar-2021   During the pandemic, a national campaign called Scotland Cares was launched to
encourage people to volunteer to support the pandemic response. Over 50,000
people signed up to volunteer in Scotland, with over 1,100 registered in
Renfrewshire. At a local level officers worked closely with Engage Renfrewshire to
13-Nov-2020

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25
Code What we will do Due Date Status % complete Progress update Latest Note Date
develop our local volunteering response through the Renfrewshire Volunteer Reserve
Bank, to which 248 people signed up. Local volunteers are at the heart of the
neighbourhood hub model being developed in partnership with communities. 
The Neighbourhood Hub model which was put into place as part of the initial
pandemic response, continues to develop with colleagues across the Council and our
partners. Seven hub areas have been established, supported through three physical
locations in in Renfrew, Paisley and Linwood. The hubs operate on a partnership
basis with Renfrewshire Leisure, Renfrewshire Health and Social Care Partnership,
Engage Renfrewshire, local groups and organisations across communities, and are
supported by local volunteers. The hub teams have provided support services to over
300 households since the start of the lockdown period. Support provided has
included befriending calls to people who feel isolated or vulnerable, signposting to
food services and delivery of books and toys through the Libraries Direct Service.
Hubs have also taken responsibility for the prescription delivery service operation. In
addition, there is a new focus from October 2020 on those required to self-isolate
due to the Test and Protect programme.

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26
Local Outcome 03: Tackling inequality, ensuring opportunities for all 
Code What we will do Due Date Status % complete Progress update Latest Note Date
CP17.C
S.02
Take forward a "Celebrating
Youth" programme,
offering young people in
Renfrewshire the chance to
get involved and to
participate in a range of
social, cultural, digital and
sport activities.
31-Mar-2022   Youth Services and Renfrewshire Youth Voice planned the “Celebrating Youth”
programme during the Youth Voice Residential which focused on the 2019 theme of
“Participation”, this included: 
•           Support for young people to attend youth voice groups and events through
the Scottish Attainment Challenge and Young Scot partnership project; including
smart travel and rewards and discounts. 
•           Youth Voice Residential involving young people from youth voice groups,
young carers, volunteers to plan year programme and events. 
•           Participation Roadshow running over the summer school holidays to
community venues across Renfrewshire: Youth-led “Escape Rooms” events focussing
on problem-solving and team working, Young Scot information, Youth Voice and
Participation workshop, promotion of the Celebrating Youth Participatory Budgeting
programme. 
•           Planning and organising an issue-based Climate Change event for
encouraging youth action on environmental issues. 
•           Outdoor Learning Programmes during holidays for young people to get
outdoors; identifying focus of future community based environmental projects and
after school clubs. 
•           Youth Events Panel continue beyond Year of Young People, to work with RC
Events Team to engage young people in cultural events; the Spree, Youth Arts
Festival, Halloween Festival, etc. 
13-Nov-2020

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Code What we will do Due Date Status % complete Progress update Latest Note Date
•           Community youth clubs participating in workshops with artists to participate
in the Halloween parade and aerial displays. 
•           Planning for Positive About Youth Awards, 9th year celebration of youth
achievement; nominations open with venue, media company and event management
progressing. 
Digital Academy to involve young people in creating content for Young Scot
portal/council website
CP17.C
S.03
Ensure Renfrewshire is a
"Child Friendly" place where
children are nurtured and
thrive.
31-Mar-2022   With the appointment of the new Principal Educational Psychologist we are revisiting
Renfrewshire Nurturing Relationships Approach to ensure that it is refreshed and
embedded in the practice of all education staff within Renfrewshire Council. This has
been coupled with a renewed focus on GIRFEC and The Promise.
04-May-2022 
CHS.SIP
.17.02.
04
Further develop our early
years curriculum to support
new legislation and in
particular the additional
hours being allocated for
early learning and
childcare.
31-Jul-2021   Renfrewshire Council has fully implemented the expansion of 1140 hours of early
learning and childcare to eligible children, with all children aged 3 to 5 years and
eligible 2-year-olds now receiving this provision. This is despite a delay, due to the
Covid pandemic, in some of the Council’s planned infrastructure work required to
support the expansion.  
04-May-2022 
CP17.C
S.04
Provide high quality
education and support to
narrow the poverty related
attainment gap
31-Mar-2022  A mid-year report was submitted to the Scottish Government providing an
evaluation of the Scottish Attainment Challenge programme. In summary,
patterns of attainment are similar to previous years. Comparison to winter 2020
data suggests that:  
• Attainment in P1 has increased across all measures and decreases in overall
figures are due to lower P4 figures. 
• Decreases are largest in SIMD 30% most deprived group. 
• Decreases are largest in quartile 2 schools. 
• Listening & talking figures remain consistent across all stages. 
• Attainment in quartile 4 schools has increased across all measures.  
04-May-2022

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28
Code What we will do Due Date Status % complete Progress update Latest Note Date
• Comparison to June 2021 figures for P1/P2 and P4/P5 cohorts suggests figures
are lower than in June. However, variation in type of data collected. 
• Attendance - there were some improvements in 21-22 but this is not a direct
comparison to previous years due to schools closures / periods of home learning. 
Health and Wellbeing - a range of central data has been collected this year,
including the HWB national census data. This data demonstrates that services
and interventions are having a positive impact on the social and emotional
wellbeing of children and young people. 
CP17.C
E.07
Working with local
equalities led community
groups and employees to
implement specific and
meaningful equalities
outcomes
31-Mar-2022   Following engagement, draft equality outcomes were agreed by Council and
published in March 2021. Work to further consult and develop the draft Equality
Outcomes will be developed as part of the development of the Fairer Renfrewshire
programme.
19-May-2022 
CP17.H
SCP.02
Develop innovative
approaches for tackling
social isolation across all
groups in society
31-Mar-2022   The HSCP is one of the lead organisations who support residents experiencing social
isolation. Its strategic partnerships and operational interfaces with Housing and third
sector organisations are enabling us to better to identify and support adults who
may have little contact with other people, and offer a range of ways to connect them
into their communities; support services and social activities.
The HSCP support numerous services who are supporting different approaches to
tackle isolation including the Community Connectors Programme, ROAR –
Connections for Life and the Carers Centre which help people sustain and renew
connections with others. ALISS (A Local Information Service for Scotland) provides
access to over 200 community-based resources that can help to improve health and
wellbeing. In the context of self-directed support, ALISS provides greater choice for
adults and carers, enabling them to access information about resources in their
communities, to support them to achieve their identified outcomes. Many people use
self-directed support budgets to access services which allow them opportunities to
interact with others and take part in purposeful activity that specifically interests
them, 
24-May-2022

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29
Code What we will do Due Date Status % complete Progress update Latest Note Date
The Community Connectors programme, based in local GP Practices, continues to
provide vital support to people in local communities to address social issues via
Community Link workers, local health champions and a specialist housing advice
worker. The partnership approach of this programme has been recognised as having
benefits in supporting local people as well as reducing unnecessary appointments
with GPs.
In response to the COVID-19 pandemic, Active Communities provided a befriending
service which was utilised by workers in the Neighbourhood Hubs, enabling them to
refer people feeling isolated or lonely as a result of COVID-19.  Since then, funding
has been secured to work with the STAR Project and ROAR – Connections for Life to
increase the number of volunteer befrienders for health and social care staff in
locality teams to refer people to with the prime objective being to increase social
connectedness.  
The work of the HSCP complements the activity led by the Council to ensure
Renfrewshire is a safe, thriving and inclusive community and help people to
overcome the impacts of poverty and poor health.
CP17.H
SCP.03
Take forward targeted
action to address the
number of drug related
deaths in Renfrewshire
31-Mar-2022   The projects within the Alcohol and Drugs Change Programme are continuing to
progress, including the Trauma Informed and Responsive Renfrewshire Programme –
a partnership programme of work to ensure that recognising and responding to
trauma is part of every service we deliver. A coordinator post has been created to
lead this programme of work going forward, with recruitment currently underway. A
steering group has been established, and engagement with the Improvement Service
and other local authorities has taken place. An initial high-level action plan is
currently being developed. Work has also progressed on the Stigma/Language
Matters project with a marketing and communications activity plan being developed,
with objectives including: demonstrating leadership by ensuring the Council does
not use language that stigmatises people in public and staff communications;
supporting staff across partner organisations to understand the power of language,
be confident in their use of language and to challenge stigma by speaking up when
people make negative or wrong comments; and, supporting national campaigns to
help people in Renfrewshire understand the power of language. A training module
has also been developed with HR/OD, which will be used to roll out to staff. 
19-May-2022

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30
Code What we will do Due Date Status % complete Progress update Latest Note Date
CP17.R
LL.02
Maximise use of leisure
assets in Renfrewshire,
promoting positive health
and mental wellbeing
31-Mar-2022   In addition to the main cultural, sport and leisure activities available in our cultural
and leisure facilities, OneRen runs a range of classes, activities and projects in our
libraries, leisure centres, museums and town halls which advise on, promote,
support and encourage positive health and mental wellbeing. 
Since COVID-19 restrictions have lifted, the OneRen team has worked hard to
provide a wide range of programmes and activities for our communities to get
involved with in person. Shifting engagement back to in person events. Our venues
are now back up and running with full opening hours and increased capacity, with
full and varied timetables of activities. 
Highlights from 1st October to 31st March include: A successful in person Paisley
Book Festival with 96 events and 1941 attendees, with excellent feedback from
those who attended. This included our biggest schools programme yet for the
festival with 30 events in school and public libraries. We recorded 434574 indoor
leisure attendances including swims, group exercise, court usage, gym usage, clubs
and events. Public libraries saw 63290 physical attendances (49,275 more than the
same time the previous year) as well as 71685 physical book issues. An outdoor
camp run by our sports services sector took 34 children away for 2 weeks to take
part in 6 different outdoor activities. The Performance Programme facilitated by our
arts team launched its first season of live performances since the closure of the
Paisley Arts Centre for refurbishment, one event attracted 114 children, many of
which would have been experiencing live performance for the first time.
13-Nov-2020 One Ren
CP17.C
S.05
Review support for young
carers, identifying
opportunities to improve
life chances
31-Mar-2022   Support for young carers’ is being embedded within our wider GIRFEC approach,
rather than as a stand-alone service. The development of new, multi-agency
community-based family support service, will co-ordinate the identification and
provision of holistic supports to young carers. 
19-May-2022
CE.SIP.
18.03.
02
Deliver approaches to help
mitigate the impacts on low
income households of the
next phase of Welfare
Reforms
31-Dec-2018   A programme of work was completed with the rollout of Universal Credit in
September 2018. Well-developed management arrangements were put in place to
monitor Universal Credit rollout and the change in Housing Benefit and Council Tax
Reduction caseloads, as well as monitor rent and council tax income and arrears
levels. This supported effective workforce planning and revenue collection activities.  
13-Nov-2020

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31
Code What we will do Due Date Status % complete Progress update Latest Note Date
CE.SIP.
18.03.
03
Deliver a range of
interventions to support
financial inclusion across
Renfrewshire
31-Mar-2019   This action was complete in 2020 and the note reflects to that point. The
programme is being reviewed under the Fairer Renfrewshire banner. 
The Tackling Poverty Programme continues to deliver a range of projects to support
families living in poverty. In this period, targeted income maximisation support has
put £1.7million in the pockets of low-income families, as well as continuing to
provide services such as holiday provision with a healthy meal, breakfast clubs and
services which support the mental health and wellbeing of young people. 
The Local Child Poverty Action Plan, developed in partnership with the HSCP and NHS
GGC, was published in June 2019, the learning from which will influence the
direction of the Tackling Poverty year 3 programme. The second annual report was
published in September 2020. 
Working in partnership with Renfrewshire Leisure, free sanitary products are now
available in town halls, community centres and libraries. This was launched as part
of a wider ‘Period Poverty’ campaign during Challenge Poverty Week in October
2019. 
13-Nov-2020
CHS.SIP
.18.03.
07
Introduce a youth and
equalities forum as a key
element of local
engagement.
31-Mar-2022   Youth Services continue to support the development of Youth Voice initiatives -
Renfrewshire Youth Voice (RYV), including the Youth Events Panel, Youth
Commission on Mental Health, newly elected Members of Scottish Youth Parliament,
and senior members from Community Youth Clubs. Youth Services and RYV have
jointly run a Youth Leadership training course in 2019, which included roadshows
and youth participation events across the authority. 
Partnership working with Children’s Services has seen RYV involved in the
forthcoming PSHE review in schools, youth perspective on developing Council
Values, links to Local Partnership Forums, and the Participatory Budgeting process
for the Youth Challenge Fund. 
In collaboration with Youth Services, a large-scale consultation with young people to
develop a ‘Framework for Personal and Social Education in Renfrewshire’ took place
in 2019/20.  
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32 
Local Outcome 04: Creating a sustainable Renfrewshire for all to enjoy 
Code What we will do Due Date Status % complete Progress update Latest Note Date
CRSIP1
7.01.0
4.17
Finalise the delivery of the
project to replace all street
lighting in Renfrewshire
with LEDs.
30-Sep-2017   Renfrewshire’s Street Lighting Investment Strategy has now been completed, with
30,756 street lights being converted to LED Lanterns at the end of 2018/19. 
13-Nov-2020
ECSIP1
8.04.0
4
Work to meet the
challenging targets set out
in our carbon management
plan – through our council
fleet, street lighting, public
realm and floodlight
strategy
31-Mar-2021    To support the growing number of EVs in the Council Fleet, EV Chargers have been
installed in Operational Depots at Underwood Road and Robertson Park as well as
HCSP facilities at Mile End Centre, Montrose Care Home, and Johnstone Town Hall to
increase the provision of Electric Vehicle Charging Infrastructure and deployment of
Low Emission Vehicles at these locations. 
28-Apr-2021 
ECSIP1
8.04.0
5
Ensure a residual waste
treatment and disposal
facility is fully operational
by end of 2019 as part of
the Clyde Valley Waste
Management solution
31-Dec-2019   The Council, in collaboration with four other councils, has invested in the Clyde
Valley Waste project, an energy from waste plant at Dunbar at a cost of £177 million
with a total contract value of £700m over the 25-year period. This will enable the
Council to meet its landfill diversion targets. The contract commenced in January
2020 and the project is now being delivered.
13-Nov-2020 
ECSIP1
8.04.0
6
Deliver the requirements of
the Scottish Household
recycling charter and
related service changes
31-Mar-2021   Renfrewshire Council has implemented the charter by improving on the waste
collection tonnages (accounting for the COVID-19 recovery).
Various initiatives have been delivered in support of the Recycling Charter including
consultation with householders and a school project (which had been delayed by
COVID-19). Assessment of school recycling performance has been completed. 
The Circular Economy Bill has been delayed by the Scottish Government.
Consultation and a routemap for waste are expected to be published in May 2022. 
The service has been working alongside Climate Change Champions throughout
schools in Renfrewshire. Champions have had visits to Enva to raise awareness and
enhance education on recycling. 
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Code What we will do Due Date Status % complete Progress update Latest Note Date 
The revised charter and route map will provide a foundation from which further
changes can be made. 
The Deposit Return Scheme will be launched on 16 August 2023. Implications for
Local Authorities are still being determined. 
Extended Producer Responsibility Scheme has not yet been laid before UK
parliament. 
Relevant tonnage information and composition of waste streams will be considered
to determine how these schemes are implemented across Renfrewshire. 
Baseline information has been gathered in 21/22 for all waste streams; residual,
food/green waste, paper and card and mixed plastic and cans.  
.
ECSIP1
8.04.0
7
Review and update
Renfrewshire’s Sustainable
Food Strategy and achieve
Sustainable Food City
Status
31-Mar-2021   Restrictions due to the Covid-19 pandemic have had an impact on the ability to
achieve Sustainable Food City Status. 
28-Apr-2021
ECSIP1
8.04.0
8
Deliver the Team Up, To
Clean Up campaign
throughout Renfrewshire,
involving local communities
31-Mar-2021   During 2020/21 the service targeted fly-tipping and addressed a number of areas
where extensive flytipping over the years had blighted the community. Work was
also undertaken to secure other open spaces where fly-tipping is prevalent. 
The COVID-19 pandemic acted as a catalyst for Team Up to Clean Up litter picking
activity.  Volunteers, many furloughed or with less hours needed on site for work,
ventured out alone, or with their families, to clean up their neighbourhoods.  This
resulted in almost 700 litter picking kits being handed out to volunteers across
Renfrewshire in 2020/21.  An unprecedented volume of community activity has
taken place over the last 12 months; 2,958 volunteers have gone out litterpicking on
1,842 occasions, removing 8,781 bags of litter from Renfrewshire streets and green
spaces.  StreetScene Services supported the Campaign by promptly uplifting bags
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Code What we will do Due Date Status % complete Progress update Latest Note Date
and disposing of flytipping. The group’s Facebook community group has grown from
750 members in 2019, to 2.4k group members.
ECSIP1
8.04.0
9
Ensure that the Council’s
integrated enforcement
policy is adhered to,
ensuring businesses and
communities are treated
fairly and consistently
31-Mar-2021   Enforcement staff across the Council continue to work with businesses to ensure
they can flourish and grow without an overpowering burden of enforcement. Advice
can be provided by staff with compliance visits undertaken to ensure compliance
with the appropriate legislation. 
During the pandemic, Environmental Health and Trading Standards Officers worked
to ensure that business premises have as much help and guidance as possible to
support them to comply with legislation and guidance. This has been both proactive
(e-mail, phone, and visit) and reactive (phone call or visit). In line with the Council’s
Integrated Enforcement Policy, businesses have been supported by officers adopting
an “engage, explain, encourage and then enforce” model which affords people the
best opportunity to comply before any enforcement action is taken.
17-May-2021
ECSIP1
8.04.1
0
Deliver a refreshed Air
Quality Action Plan to
improve air quality for
Renfrewshire
30-Sep-2018   The draft Renfrewshire Air Quality Action Plan has been completed for the 3 Air
Quality Management Areas in Paisley, Johnstone and Renfrew. This has been passed
to the Scottish Government and SEPA for review as per requirements under
legislation and once returned with comments, will go out to wider consultation in
due course. The Action Plan details actions to reduce air pollutants within these
areas.  
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35
Local Outcome 05: Working together to improve outcomes 
Code What we will do Due Date Status % complete Progress update Latest Note Date
CP17.F
R.01
Continue to manage the
Council's resources,
ensuring financial
sustainability of the
organisation
31-Mar-2022   The Scottish Government has confirmed its intention to publish a resource spending
review in May 2022 which should provide additional context for the council’s
financial plans; however the financial outlook is expected to remain challenging and
service transformation along with other financial sustainability workstreams will be
required to underpin the council’s medium term financial outlook.   
19-May-2022
CP17.F
R.02
Take forward opportunities
for transformation,
innovation and efficiency
through our Better Council
Change Programme
31-Mar-2022   Progress continues to be made on Right for Renfrewshire activities but at a slower
pace than planned due to the impact of the pandemic on capacity. The programme is
currently being reassessed to ensure it remains appropriate and continues to
underpin the Council’s financial sustainability. Service redesigns within Finance and
ICT are ongoing and will be fully implemented in 22/23.
19-May-2022
CP17.C
E.08
Review existing strategic
partnership agreements
and work with community
planning partners to
identify opportunities to
share and connect
resources
31-Mar-2022   Community Asset Transfer Annual Report submitted to Infrastructure, Land &
Environment Policy Board (25 August 2021)
19-May-2022
CP17.C
E.09
Develop our data and
analytics function, working
with partners to build a
better picture of how to
improve outcomes for local
people, businesses and
communities using an early
intervention approach
31-Mar-2022   The Data Analytics & Research Team has worked with a number of services using
geographic information, population projections and economic data to improve the
efficiency and accessibility of services. User workshops and resources were made
available expanding capacity in Excel, data visualisation and survey design and use. 
Dashboards were developed to expand the use of Business Intelligence at an
operational level. 
13-Nov-2020

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Code What we will do Due Date Status % complete Progress update Latest Note Date
CP17.F
R.03
Continue to modernise our
services, taking advantage
of new technologies to
deliver better, more
accessible and more
efficient services that meet
customer needs - such as
My Account
31-Mar-2022   Digital and Robotic Process Automation (RPA) services are being deployed as
detailed in the Digital Council action plan.  All work scheduled to be undertaken in
2021/22 is complete.
19-May-2022.
CP17.C
S.06
Engage with proposed
changes to education
governance and local
democracy, maximising
opportunities for the
organisation and
communities
31-Mar-2022   Children’s Services have been involved in local, collaborative and national
discussions throughout the session ensuring we are contributing fully to the national
agenda. We are working collaboratively with the West Partnership to support
continuous improvement in educational outcomes for all children and young people.
Renfrewshire is leading on aspects of the West Partnership plan and has
representatives across all other areas.  
13-Nov-2020
CP17.C
E.10
Implement an action plan
for the organisation,
addressing any
recommendations from the
recent Best Value Audit
31-Dec-2018   The Improvement Plan is reported to the Leadership Board annually. In the recently
published Annual Audit Report, Audit Scotland confirmed that the Council continues
to make good progress in terms of implementing the recommendations made
through the Best Value Assurance Report. 
13-Nov-2020
CP17.F
R.04
Roll-out the Performance
Development and Review
programme across the
Council
31-Mar-2018   Since PPT was approved by Members, HR&OD have been working with services to roll
out the policy, designing bespoke training and supporting materials, ensuring
managers have the right skills to carry out PPT effectively. Implementation of the
policy is taking into consideration other on-going Council priorities and
configuration of appropriate systems to record and report output data.  
13-Nov-2020
CP17.F
R.05
Implement new leadership
and management
development programmes
31-Mar-2022   Over 600 managers and leaders throughout the Council participated across the
‘Leaders of the Future’ and ‘ASPIRE’ programmes. 
These leadership programmes are now being replaced with our new Lead to Succeed
programme, which offers 3 different options linked to Chartered Management
Institute (CMI) accredited qualifications at Levels 2, 3 and 5.  These programmes will
support leaders of all levels across the Council by combining a range of leadership
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Code What we will do Due Date Status % complete Progress update Latest Note Date
topics recommended by CMI with additional content that centres around supporting
the Council’s recovery to COVID-19 and ongoing transformational change. These
programmes will be delivered in a blended format to offer maximum flexibility and,
while all participants will complete the same learning experience, those who choose
to go a step further and complete the related CMI assessments will be fully
supported to achieve the accredited leadership qualification.
CP17.C
E.11
Fully embed our staff
"intrapreneurship"
programme and
recognising staff for
success
31-Mar-2020   Phase 1 and 2 of the programme have been fully implemented. 13-Nov-2020
CP17.F
R.06
Implement our workforce
plan for Renfrewshire
Council
31-Mar-2022   The current Council Workforce Plan (2017-2020) is complete and will be replaced by
a new People Strategy in 2021. 
Significant progress has been made to deliver the Workforce Plans across the
Council, with positive activity around communication and engagement, supporting
career pathways including professional traineeships and qualifications, mentoring
and coaching in support of succession planning and health and wellbeing initiatives
aligned to national campaigns delivered in partnership with Occupational Health,
Employee Assistance providers and third sector partners. 
13-Nov-2020

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Appendix 1: Council Plan Progress Report
38  
Council Plan Scorecard 
PI Status 
Alert 
Warning 
OK 
Unknown 
Data Only 
Long Term Trends 
Improving 
No Change 
Getting Worse 
Short Term Trends 
Improving 
No Change 
Getting Worse 
Local Outcome 01: Reshaping our place, our economy and our future 
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
DHS.EMP.01 Number of
new unemployed
people being
supported through
Renfrewshire Council
Employability
Programme (INVEST)   
924 1,100 859 1,100 237 275 194 275 209 275 219 275
A total of 1791 people were
supported through the
service.
The figures are broken down
into 3 distinct groups:

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Appendix 1: Council Plan Progress Report
39
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
•        859 new people
registered with the service
for a full training / guidance
and support employability
service; 
•        432 people were
registered during 20-21 and
continued to get a service
during 21-22 
•        Around 500 additional
people worked with the
service specifically to access
Kickstart Opportunities
being delivered by the Invest
in Renfrewshire team. 
DHS.EMP.09
Renfrewshire Claimant
Count (NOMIS)   
7,285 Data only 4,180 Data only 5,985 Data only 5,075 Data only 4,420 Data only 4,180 Data only
The claimant count has been
reducing steadily and the
quarterly figures are taken
every 3 months from June
2021. 
A recent report from ONS
and SG showed that
Renfrewshire had the second
highest youth employment
rate in Scotland in 2021 at
67.4% (54.9% is Scotland
average) and (by a
considerable margin) the
highest youth employment
growth over the last 10 years

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Appendix 1: Council Plan Progress Report
40
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
across Scotland at 21.1%
(against a Scotland increase
of -0.3%). This shows the
level of commitment and
work on the youth
employment agenda over the
years, but particularly the
last year. 
This data is taken from
NOMIS.
DHS.WORKPOP
Percentage of
Renfrewshire
population working age
(16-64)   
64.2%  Data only  Data only  Data only Not measured for
Quarters
Not measured for
Quarters
Not measured for
Quarters
Not measured for
Quarters
NOMIS, 115,100 adults aged
16-64 resident in
Renfrewshire in 2020 (latest
figures) – an increase of 200
from the year before.
DHS.EMP.08 Number of
new business start ups
in Renfrewshire with
Business Gateway
support   
86 310 272 320 80 80 78 80 60 80 54 80
The Start Up figures have
improved on last year
however the Business Team
were still working on the
COVID-19 grants
(sometimes intensively)
during 2021-22 and so the
figures are lower than the
target.
DHS.SLAEDOC9 Town
Vacancy Rate    N/A Data only N/A Data only Not measured for
Quarters
Not measured for
Quarters
Not measured for
Quarters
Not measured for
Quarters
Due to COVID-19 and the
lockdown, the annual town
centre audit was unable to
be undertaken. A number of
businesses are currently
closed or are operating at

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
reduced hours, so any
survey of the town centre
would not provide an
accurate measure of vacancy
rates. A full survey of all
town centres will be
completed once the
lockdown restrictions are
eased to measure the impact
of the lockdown on vacancy.
DHS.CP.RR01 Number
of properties on
Buildings at Risk
Register   
30 42 27 42 30 42 27 42 27 42 27 42
The Buildings at Risk
Register, prepared and
managed by Historic
Environment Scotland,
includes 27 Renfrewshire
properties, a reduction of
three since the start of 2021.  
CEX/EVENTS/01
Number of people
participating in the
events programme,
digitally or in person   
New indicator 789 300 200 75 81 75 508 75 0 75
This is a new indicator with
an annual target of 300, and
the baseline position for
2020 was 150. 
789 participation
opportunities were delivered
against an annual target of
300. 
Q1 events, Paisley Food and
Drink Festival and Renfrew
Gala day generated 200
participation opportunities.
Food Festival workshops -

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
pakora making and gin
tasting plus cookery
demonstrations and
workshops on food
sustainability. Families were
able to learn how to make
low-cost nutritional family
meals and received food
donations through EBI Unites
and Bridgewater Housing
Association. Renfrew Gala
day programming featured a
series of Renfrew on Film
screenings and a walking
challenge for residents to
explore areas of the town. 
Q2 events Sma Shot’ Day,
Radical War – Paisley
Radicals and Doors Open
Days had 81 participants
across live music, poetry,
dance, theatre and ariel
activities. Sma’ Shot was
delivered as a digital
programme with a focus on
the history of the Charleston
Drum and the burning of the
Cork. The event also
featured a small and
unadvertised return to live
performance in Paisley town

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43
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
centre with musicians and
spoken word artists
performing in popup spaces. 
The Radical War project,
Paisley Radicals, saw the
culmination of the Future
Paisley funded project which
delivered over 115 hours of
community engagement with
the final output of the
project an immersive
walking tour app now
available for visitors to enjoy
and learn about Paisley’s
role in the war. Doors Open
day was delivered as a
hybrid event with some
venues re-opening for the
first time, others were
showcased online in the
form of interactive family
tours. 
Q3 participation
opportunities came from The
Spree, Wee Spree, Spree for
All, Halloween and the
Christmas programme
across Renfrewshire -
Festive Fun. Opportunities
were available across music,

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Appendix 1: Council Plan Progress Report
44
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
dance, costume and creative
workshops, animation, and
street theatre. 
Please note there are no
council events in Q4.  
CEX/EVENTS/04
Number of people
viewing or attending
the events programme   
New indicator 63,630 65,000 18,300 16,250 17,553 16,250 27,777 16,250 0 16,250
This is a new indicator with
an annual target of 65,000,
reflecting the restrictions on
large scale outdoor events in
Q1 and 2. The cancellation
of the British Pipebands
Championships due to
COVID-19 restrictions
further impacted
attendance/viewing
numbers. 
Total audience for 2021/22
was 63,630 against target of
65,000. 
Breakdown: 
Two digital events took place
in Q1 due to covid
restrictions: 17,000+ people
tuned in to watch the Food
and Drink festival
programme (live cookery
demos, cooking and bake
along family sessions,
interactive cocktail making,

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Appendix 1: Council Plan Progress Report
45
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
crafts and live music)
1,000+ participated in
digital Renfrew Gala day. 
Q2 - Sma’ Shot day (2,136) ,
Paisley Radicals and Doors
Open Days (15,000) online
content. 
Q3 - in-person events with
restricted numbers to meet
covid capacity restrictions:
The Spree programme lost
one third capacity 
Main stage mass gathering
events – Halloween and
Festive events were re-
designed. Halloween festival
moved to a 5-day walking
trail event. A 4-week Festive
programme was designed
with activity taking place
across weekends in
Nov/Dec.  
CEX.OTSH.PI
Opportunities to see or
hear something (OTSH)
positive about Paisley
and Renfrewshire as
part of Paisley is
destination brand   
160,18
5,805
240,00
0,000
314,04
1,621
240,00
0,000
31,200,
000
60,000,
000
107,46
3,573
60,000,
000
109,41
0,795
60,000,
000
65,967,
253
60,000,
000
Q4 PR performance featured
the announcement of
Renfrewshire Council’s
events programme for 2022
as well as the launch and
initial promotion of this
year’s Paisley Food and
Drink Festival, which

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Appendix 1: Council Plan Progress Report
46
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
generated local and national
coverage in March. The
Future Paisley Exhibition and
Paisley Book Festival also
saw strong levels of local
coverage during this period. 
Local Outcome 02: Building strong, safe and resilient communities 
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
CHS/LGBF/01
Percentage of Looked
After Children cared for
in the community   
93% 89.9% 88% 89.9% 93% 89.9% 93% 89.9% 93% 89.9% 92% 89.9%
Performance remains stable
with almost all looked after
children being cared for in a
community setting.
Residential settings are more
suitable for a small number
of children and young
people based on their
particular needs but the
service will always seek to
place a child in a family
setting where appropriate.  
HSCP/AS/HC/02
Percentage of long
term care clients   
29% 30% 30.62% 30% 28% 30% 29% 30% 29% 30% 30.62% 30%
This indicator has increased
to 30.62% and therefore
exceeds the national target

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
receiving intensive
home care (National
Target – 30%)
of 30%.  Care at Home is
demand and need led service
which continues to ensure
that the most vulnerable
clients receive a high level of
support to allow them to
continue to live in their own
homes.
HSCP/CI/HCES/02
Percentage of adults
supported at home
who agree that they are
supported to live as
independently as
possible   
N/A Data only 62% Data only Not measured for Quarters
The Health and Care
Experience Survey is carried
out on a bi-annual basis and
asks about peoples'
experiences of accessing
and using their GP Practice
and other local healthcare
services; receiving care,
support and help with
everyday living; and caring
responsibilities. In addition,
a section in relation to
COVID-19 was added to the
2021/22 survey. 
Overall, Renfrewshire
received 4,375 responses
(23% response rate) to the
survey. However, for this
particular indicator there
were 349 responses 62% had
a positive response
(reduction of 5% from

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48
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
previous survey), 27%
neutral and 11% were
negative. 
The national picture was
relatively similar with 65% of
response being positive, 24%
neutral and 12% negative. 
CHP/CF/DD/01
Number of acute bed
days lost to delayed
discharges (inc AWI)   
6,250 Data only 5,878 Data only 1,334 Data only 1,471 Data only 1,289 Data only 1,784 Data only
Acute services are demand
led and subject to multiple
variables including peak
demands this coupled with
the underlying strong trend
of a rising ageing population
which is driving demand
upwards. The service targets
are to minimise the number
of people over 65 with non-
complex care codes delayed
more than 72hours.  
When benchmarked against
other HSCP’s our
performance in relation to
delayed discharges remains
amongst the best in
Scotland. The service will
continue to pro-actively
manage performance with
close monitoring of patient
movement.

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
SOA08.09o Percentage
of adults who agree
that Renfrewshire is a
safe place to live.   
75% 85% * 86%
Not measured for Quarters  *This comes from the
Renfrewshire Public Services
Panel which was carried out
in December 2020.
SOA09.1218a % of
adults who agree with
the statement “I am
satisfied with my
neighbourhood as a
place to live”.   
82% 88% * 91% Not measured for Quarters
* This comes from the
Renfrewshire Public Services
Panel which was carried out
in December 2020.
CR.PP.07 Number of
incidents of anti-social
behaviour reported to
Renfrewshire Council
Community Safety
Service   
1,662 1,800 1,299 1,800 315 420 401 420 317 420 266 420
The Q4 total for 2021/22
has followed the seasonal
trend of reducing numbers
during the colder winter
months. As part of this
ongoing annual trend, we
can expect to see these
numbers increase during
Quarters 1&2 of 2022/23
due to the warmer Summer
weather and school holidays.
CR.PP.32 Number of
complaints regarding
youth disorder   
307 650 248 650 86 150 39 150 38 150 85 150
The overall total of 248 for
2021/22 represents a 19%
reduction in comparison to
the overall total for
2020/21. This is mainly
attributable to the ongoing
Covid restrictions in place
during this period, which
also impacted notably on the
Youth Team, particularly in

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
relation to additional
interventions and new
referrals/case load.
CHS/CJ/CPO/02 % of
NEW unpaid work
orders/requirement
complete by the
required date   
91% 72% 90% 75% 91% 75% 95% 75% 86% 75% 89% 75%
Court services are recovering
and work is underway to
address their significant
backlog. The number of new
orders imposed has
increased throughout the
year and the service has
continued to prioritise
workloads and deliver
unpaid work activity in
accordance with safe
working guidelines.  
CR.PP.06c Number of
recorded attendances
at Street Stuff activities   
5,146 25,000 12,023 25,000 1,414 6,250 6,273 6,250 1,782 6,250 2,554 6,250
Due to the global Covid-19
pandemic, the Street Stuff
programme was massively
impacted due to the
legislative restrictions on the
gathering of people. Where
possible and allowed,
sessions were run outdoors
in a safe environment. As
legal restrictions have been
lifted, a new programme of
sessions is being deployed
with continuing close links
with Community Learning
and Development team to

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
maximise attendance and
opportunities.
HPCMT05 Average time
from household
presenting themselves
as homeless to
completion of duty
(number of weeks)   
25 23 22.25 26 25.73 26 23.19 26 20.18 26 19.89 26
It was anticipated that
performance with this
indicator may slip back in
2021/22, given the
challenges during COVID
recovery. 
A commitment to our key
RRTP objective of a stepped
increase in the number and
proportion of social rented
lets to homeless applicants,
as well as adjusting the
arrangements for matching
and resettling homeless
applicants to their new
tenancies, resulted in this
figure actually improving to
its best level for many years.
It continues to be
significantly better than the
national average. 
It may be a challenge to
continue to meet this level of
performance given the
demand for social rented
properties from programmes
such as Homes For Ukraine.

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
HPSIP01 Affordable
housing completions    250 200 170 243 Not measured for Quarters
The affordable newbuild
housing programme involves
both Council and Housing
Association developments
across a range of sites in
Renfrewshire. Due to the
impact of the COVID-19
pandemic some
developments were delayed.
The Council along with the
Housing Associations active
in Renfrewshire and the
Scottish Government
continue to work in
partnership to deliver
affordable housing across
Renfrewshire and to ensure
that delivery exceeds the
target next year. Over 450
new affordable homes are
now expected to be
completed in 2022/23.
SOA10.10a Private
housing completions    751 500 * 500 Not measured for Quarters
Private housing completions
are monitored in an annual
Housing Land Audit. 
Despite the pandemic, 1383
new private homes were
completed in the 2 year
period from 2019 to 2021
which exceeds targets. A
range of new homes

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
continue to be delivered
across Renfrewshire
including at Dargavel Village,
the former BASF site in
Paisley and the former
Johnstone Hospital.
*The 2022 audit will be
complete in the summer
which will record
completions for the period
2021/22.  
HPCHARTER08
Percentage of council
dwellings that are
energy efficient   
* 100.0% * 100.0% Not measured for Quarters
This indicator previously
recorded the percentage of
council dwellings that are
energy efficient. It has been
superseded by EESSH
indicators which are
returned to the Scottish
Housing Regulator. 
Local Outcome 03: Tackling inequality, ensuring opportunities for all 
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
CHS/EY/03 % of
entitled 2 year olds
accessing 1140 hours
of early learning and
childcare   
99% Data only 100% Data only 99% Data only 100% Data only 100% Data only 100% Data only
All eligible 2-year-old
children are in receipt of this
provision, in accordance
with legislation.  
CR.FM(S).01 % uptake
of free school meals in
primary and secondary
schools   
48.4% 75% 40.8% 75% 52.5% 75% * 75% * 75% * 75%
Although below target
performance in the first
quarter of 2021/22 at 52.5%
was above the 2020/21
figure of 48.4%. 
Lockdown periods and
transmission of COVID-19 in
the pupil population
impacted on the uptake of
school meals. A new
approach for gathering
school meal uptake data is
being developed in
conjunction with Parent Pay
.
* Free meal uptake, for each
sector, is calculated by
taking the total number of
free meals served and then
dividing that by the
maximum free meals served. 
Work is being undertaken to
improve data quality for
these indicators.

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
CHS/ATT/10 Average
complementary tariff
score of pupils living in
SIMD 30% most
deprived areas   
583 Data only * Data only Not measured for Quarters
Latest data on school leavers
attainment shows 2020/21
complementary tariff score
is ahead of 2019/20 and
represents a continuation of
an overall upward trajectory
across the previous 6 years.
Please note, assessment
methods continue to be
impacted by the pandemic,
and comparison with
previous years should be
treated with caution.  
*This data is not yet
available
CHS/ATT/11 Average
complementary tariff
score of all school
leavers in Renfrewshire   
763 Data only * Data only Not measured for Quarters
The average complementary
tariff score increased
significantly in 2020/21. The
average tariff of 763 is
significantly higher than the
previous 5 year average.
Please note, assessment
methods continue to be
impacted by the pandemic,
comparison with previous
years should be treated with
caution.  
*This data is not yet
available 
CHS/ATT/04 No. of
opportunities for    N/A 1,130 808 1,130 * * * * * * * *
2019/20: 261 DofE
participants + 1047 engaged

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56
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
young people to
achieve through
accredited awards
in community-based
learning programmes
offering wider achievement
*Due to the impact of the
COVID-19 pandemic, this
figure is not available for
2020/21.
358 DofE Participants + 450
engaged in community-
based learning programmes
offering wider achievement
CHS/YC/01 Number of
young carers engaged
with services   
46 Data only * Data only 28 Data only 12 Data only *
*This service is now
provided by Renfrewshire
Carers' Centre on a
commissioned basis and the
council's contract monitoring
processes apply. As such,
this dataset is no longer
produced by the council.  
HSCP/CI/HCES/08
Percentage of carers
who feel supported to
continue in their caring
role.   
Bi-
annual
Data only 26% Data only Not measured for Quarters
The Health & Care
Experience Survey is carried
out on a bi-annual basis and
asks about peoples'
experiences of accessing
and using their GP Practice
and other local health care
services; receiving care,
support and help with
everyday living; and caring

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57
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
responsibilities.  In addition,
a section in relation to
COVID-19 was added to the
2021/22 survey.   
Overall, Renfrewshire
received 4,375 responses
(23% response rate) to the
survey.  However, this
particular indicator there
were 703 response. 26% of
respondents felt positive
about being supported in
their caring role, 46% neutral
and 28% negative. 
This is slightly below the
positivity rate for Scotland
which is 30%. 
During the COVID-19
pandemic the HSCP has
worked closely with the
Carers Centre including:
• Developing a triage
system for carers who
are providing personal
care to access PPE
• Completing Adult Carer
Support Plans remotely

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
• Regular check-in calls
to find out if support
needs have changed
• Moving training and
one-to-one and group
support online
(Alzheimer and
Dementia, Parent Carer,
Male Carer, Mental
Health Carer
• Providing COVID-19
specific training course
including:  Autism
Quarantine Anxiety,
Energy Booster During
COVID-10, and Helping
Carers Cope During
Lockdown
Providing opportunities for
online peer support and
social interaction
HSCP/HI/ADS/06
Reduce the estimated
prevalence of problem
drug use amongst 15-
64 year olds
(percentage of total
population age 15-64)   
* Data only * Data only Not measured for Quarters
A study to produce
prevalence estimates of
problem drug use is
conducted every three years.
The most recent study was
published in March 2019
showing the 2015/16 data
estimates.
CP.RLL.PL.01 Number
of attendances at pools    33,096 Data only 209,12
8
Data only 22,301 Data only 56,404 Data only 58,123 Data only 72,300 Data only Increased attendances are
due to a number of factors.

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59
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
Increased operating hours,
expansion of learn to swim
programme, increase in
number of group exercise
classes and the return of
indoor clubs.  
CP.RLL.SL.01 Number
of attendances at
indoor sport and
leisure facilities
excluding pools   
71,413 Data only 876,74
9
Data only 26,151 Data only 67,749 Data only 69,676 Data only 713,17
3
Data only
Increased attendances are
due to a number of factors.
Increased operating hours,
expansion of learn to swim
programme, increase in
number of group exercise
classes and the return of
indoor clubs   
Local Outcome 04: Creating a sustainable Renfrewshire for all to enjoy 
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
CR.PP.01 Air Quality -
Annual average PM10
value across all
continuous monitoring
sites   
10.2 18 * 18 Not measured for Quarters
*Data is calculated annually
will not be available until
later in 2022 following
validation by the Scottish
Government.
CR.PP.01b Air quality -
average nitrogen
dioxide value of   
40 41 * 40 Not measured for Quarters
*Data is calculated annually
will not be available until
later in 2022 following

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60
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
monitoring sites,
within AQMA(s)
exceeding limits
validation by the Scottish
Government.
CR.SSL.01a Street
Cleanliness Score - %
of areas assessed as
clean   
93.6% 92% * 94.5% * Data for 2021/22 will not be published until February 2023
The percentage of
Renfrewshire's street
assessed as clean was 93.6%
for 2020/21. This figure is
provisional and is awaiting
verification by Keep Scotland
Beautiful. 
The cleanliness score is
based on 3 sample surveys
carried out throughout the
year by both the Council and
Keep Scotland Beautiful
(KSB). This score represents
the percentage of areas
assessed as acceptably clean
(categories A and B) using
KSB’s Local Environmental
Audit and Management
System (LEAMS)
methodology.  
CR.W.06a % of
Household Waste
Recycled (Calendar year
data)   
49.1% 54% 50% 50% 46.6% 50% 54.06% 50% 54.5% 50% 47.1% 50%
2021 stat still to be verified
by SEPA. 
Recycling levels are likely to
have been impacted by
COVID-19. There have been
greater yields in some waste
streams and the overall rate

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61
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
will also be affected by the
temporary closure of the
HWRCs. Recycling levels are
likely to have been impacted
by COVID-19. There have
been greater yields in some
waste streams and the
overall rate will also be
affected by the temporary
closure of the HWRCs.  
SOA13CR.08 % of the
vehicle fleet which uses
alternative fuels, such
as electricity   
23.7% 23% 25% 25% 25.9% 25% 25.9% 25% 26.4% 25% 25% 25%
Renfrewshire Council have
purchased 14 Electric
Vehicles to add to our zero
emissions fleet of cars, light
vans, minibuses and large
goods vehicles resulting in
almost a quarter of the fleet
now using alternative fuel
sources.  
SOA13CR.09 Amount
of CO² emitted by the
public vehicle fleet   
2,992 3,250 3,223 3,000 Not measured for Quarters
The amount of CO2 emitted
by the public vehicle fleet
has increased from 2,992 in
2020/21 to 3,223 in
2021/22. This is above
target of 3,000 but reflects
the increased vehicle use
because of the requirement
to maintain social distancing
throughout the COVID-19
pandemic.

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62
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
SOA13CR.12 Reduce
the amount of CO²
emitted from public
space lighting.   
1,368 1,700 1,246 1,700 Not measured for Quarters
There has been a slight
reduction in CO2 emissions
from public space lighting
due to a small number of the
remaining ‘conventional’
lanterns transferring to LED.
This figure shows an
improvement in 2021/22
compared to the previous
year. There was a 10%
reduction in CO2 between
2020/21 and 2021/22. Any
future improvements will
level out as the LED
programme is substantially
complete.    
Local Outcome 05: Working together to improve outcomes 
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
CMTABS01d
Councilwide - Average
number of work days
lost through sickness
absence per employee   
10.7 9.9 11.87 9.9 2.91 2.6 2.93 2.1 3.64 2.8 3.24 2.6
During 2021/22 the council
has recorded a provisional
overall absence rate of 11.87
days lost per FTE employee
which is 1.97 days above the
council target of 9.9, if

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63
PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
covid-19 absences are
removed, this figure is
11.40.  
Absence data is being
reviewed and a confirmed
annual figure will be
available in early June 2022.
CW.SPSO.02d Number
of complaints closed at
Frontline Resolution as
a percentage of all
complaints   
84.95% 85% 86.8% 85% 87.9% 85% 86% 85% 87.5% 85% 86.2% 85%
7,930 Frontline resolution
complaint cases were closed
against a total of 9,139
complaints received. Target
was achieved for this period
- 86.8%  
CWFOI01 % Of FOI
requests completed
within timescale   
95% 90% 95.4% 90% 95.3% 90% 93.4% 90% 96.3% 90% 97% 90%
A total of 1,226 FOI requests
were received during
2021/22. Of those, 1,170
were completed within
timescale (95.4%)  
FCSCSU03 % of calls
answered by the
Customer Service Unit
within target (40
seconds)   
67% 70% 58% 70% 59% 70% 56% 70% 61% 70% 57% 70%
Several periods of increased
calls through the year due to
changes in restrictions and
services offered as well as
reduced resource levels due
to leavers within the team
caused a reduction in the
service level through the
year. Recruitment activity is
ongoing to increase resource
levels.

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PI Code & Short Name Current
Status
Short
Term
Trend
Arrow
Long
Term
Trend
Arrow
2020/21 2021/22 Q1 2021/22 Q2 2021/22 Q3 2021/22 Q4 2021/22
Explanation of Performance
Value Target Value Target Value Target Value Target Value Target Value Target
FCSKPI001 Percentage
of Council Tax due in
the year, collected by
the end of the year
(cumulative position to
date)   
95.03% 96% 95.48% 96% 32.84% 32.76% 59.8% 60.27% 87.26% 87.98% 95.48% 96%
Following the substantial
impact of the COVID
pandemic in 2020/21 the
Council has made significant
progress in recovering the
collection position.
HPCHARTER31 Gross
rent arrears (all
tenants) as at 31 March
each year as a
percentage of rent due
for the reporting year.   
6.42% 8.00% 8.04% 8.00% 6.94% 8.00% 8.17% 8.00% 8.53% 8.00% 8.04% 8.00%
Although rent arrears have
increased over the course of
the current pandemic. The
increases have been
marginal. This figure
remains better than the
Scottish average.
HPCHARTER13 % of
reactive repairs carried
out in the last year
completed right first
time   
85.1% 93.0% 93.0% 93.0% Not measured for Quarters
From the total number of
reactive repairs completed
(14150) a total of 12,037
repairs were completed right
first time during the
reporting year.
PT.DS.PPF.CMT01
Average Time for
processing Planning
Applications
(Householder)   
6.9 8 * 8 6.7 8 6.7 8 * 8 * 8
*This indicator is verified by
the Scottish Government bi-
annually.
PT.DS.PPF.CMT.06
Application Approval
Rate   
96.9% Data only * Data only 97.4% Data only 97.1% Data only * Data only * Data only
*This indicator is verified by
the Scottish Government bi-
annually.