Paisley First Renewal Ballot
Renfrewshire Council · 18 September 2024
Back to Leadership Board — 18 September 2024 and its agenda
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To: On: Leadership Board 18 September 2024 Report by: Chief Executive Heading: Paisley First Renewal Ballot 1. Summary 1.1 Paisley First was registered as the Business Improvement District for Paisley Town Centre in January 2015 following the outcome of a successful ballot of town centre businesses on 13 November 2014. 1.2 BIDs have a legislative basis under the Planning (Scotland) Act 2006. After operating for a 5-year term, another successful ballot must take place for the BID to continue operating. Under the legislation, it is for the Local Authority to conduct the ballot on behalf of the BID. At its meeting of 14 June 2024, the Leadership Board agreed that the Council should support the conduct of this ballot, and that a further report should be brought to this meeting of the Leadership Board setting out the details of the BID Proposal and officers’ recommendations on how the Council’s votes in the ballot could be cast. 1.3 This report sets out the voting options open to the Council. 2. Recommendations 2.1 That the Board notes and considers the content of the BID Proposals. 2.2 That the Board considers the voting options open to the Council and instructs the Chief Executive how to exercise the votes on behalf of the Council. 2.3 Subject to a successful ballot outcome, delegates to the Chief Executive to put in place the necessary arrangements for the collection of the BID levy, and for finalising of the terms of the operating agreement. 2.4 Notes that the outcome of the ballot process will be reported to a future meeting of the Leadership Board.
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3. Background 3.1 Paisley First was registered as the Business Improvement District for Paisley Town Centre in January 2015 following the outcome of a successful ballot of town centre businesses on 13 November 2014. BIDs have a legislative basis under the Planning (Scotland) Act 2006. 3.2 The Paisley First Board of Directors is made up of local business owners, there are 13 positions on the board, including one position for Renfrewshire Council. This position is currently held by the Head of Economy and Development. 3.3 After operating for a 5-year term, another successful ballot must take place for the BID to continue operating. Under the legislation, it is for the Local Authority to conduct the ballot on behalf of the BID. At its meeting of 14 June 2024, the Leadership Board agreed that the Council should support the conduct of this ballot, and that a further report should be brought to this meeting of the Leadership Board setting out the details of the BID Proposal and officers’ recommendations on how the Council’s votes in the ballot could be cast. 3.4 Following the decision at the last meeting, the Council commissioned the ballot and Civica Election Services Ltd (formerly Electoral Reform Services) has been appointed to conduct the ballot on our behalf. Ballot papers were issued to all levy payers by 12 September with the ballot closing on 24 October 2024. It is anticipated that the result will be announced on 25 October 2024. 3.5 The Paisley First Business Improvement District Business Proposal appears as Appendix 1 to this report. 3.6 For the BID Ballot to be successful there must be: i. A minimum of 25% turnout of eligible business in the area both by number and aggregate rateable value. ii. A majority in favour of the BID in the number of those voting; and iii. A majority in favour of the BID in the proportion of rateable value of those voting. 3.7 The Council will be entitled to vote in the BID ballot in respect of each of its properties within the BID area. Similarly, OneRen will be entitled to vote in respect of each of its properties within the BID area. The Board of OneRen will be required to reach its own decision in respect of how their votes are cast. 3.8 Appendix 1 to this report is the Business Improvement District Business Proposal, which sets out the business case for the continuation of BID for the next 5 years. Members are asked to note and consider the content of that document before then considering how the Council should vote in the ballot. 3.9 There are three options open to the Council in respect of how its votes are cast; vote for the renewal (Yes), vote against the renewal (No), or abstain. Each of those options is considered in the following three
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paragraphs. Members are asked to consider each of the options and agree which of those will be the instruction to implemented by the Chief Executive on behalf of the Council. 3.10 Vote For Renewal: The Council supported the introduction of the BID in 2014 and supported its renewal in 2019. As set out in section 3.2 of this report, the Council has a place on the board of Paisley First. The Council has been working with Paisley First for a period of 10 years. Having considered the detail set out in Appendix 1, Members may wish to see that work continue, in which case a Yes vote for the renewal would be appropriate. 3.11 Vote Against Renewal: Having considered the content of Appendix 1, Members may take the view that there is a balance between any benefit of the BID proposal and other factors such as the significant cost to the Council in participating in the BID. The direct costs of paying the BID levy on Council properties currently amounts to £19,720. This figure does not include costs incurred by OneRen (£8,540) or the RVJB (£1,560). In addition, the Council is required to administer the billing and collect of the levy. The Council meets the full cost of providing these services on behalf of Paisley First. Officers have assessed the staffing costs in 2023/24 at £34,035.43, with additional postage, printing and sundry costs of £4,947.29. Accordingly, the total annual cost to the Council amounts £58,702.72. Over a 5-year period, the estimated total cost to the Council of a renewal of the BID would be in excess of £300k. Members may take the view that the costs involved outweigh any benefit to the Council from a renewal, in which case a No vote would be appropriate. 3.12 Abstain: Prior to the renewal ballot being launched, Paisley First were required to conduct a survey of businesses within the BID area. While that indicated the required level of support to permit a ballot to proceed, the Council is aware that the view among the local business community is not universal. The requirements for a successful ballot are set out at section 3.6 of this report. OneRen and the Council are responsible for approximately 6% of the properties in BID area and account for just over 23% of the total rateable value. Members may take the view that the work of Paisley First is of more direct relevance to local businesses than to the Council, and that the views of those businesses should be the determining factor in whether the renewal is agreed or not. Given the figures involved, the Council could be seen to have a disproportionate influence on the ballot by casting its votes either for or against the renewal. Members may therefore wish to consider instructing that the Council abstain in this ballot. 3.13 Should the outcome of the ballot be that the BID is renewed, it is proposed that the current delegation to the Chief Executive to put in place the necessary arrangements for the collection of the BID levy, and for finalising of the terms of the operating agreement would continue. 3.14 A report will be brought to a future meeting to advise on the outcome of the BID renewal ballot.
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Implications of the Report 1. Financial – In the event of the renewal being successful, the financial implications to the Council are as set out in section 3.10 of the report. 2. HR & Organisational Development – The collection of the BID levy is the responsibility of Renfrewshire Council. Systems and arrangements for collection are already established. 3. Community/Council Planning – • Our Renfrewshire is thriving – the activities of Paisley First contribute to the animation and activity within Paisley Town Centre. • Our Renfrewshire is safe – Paisley First work with Renfrewshire Council and the Community Safety Partnership on initiatives such as Purple Flag accreditation which contributes to a safer night time economy. • Working together to improve outcomes – Paisley First work closely with the Council and partners on a range of issues and provide events and activities which are complementary to the Council’s activities. 4. Legal – Paisley First is established as a Business Improvement District under the Planning (Scotland) Act 2006. The requirement for a renewal ballot after the 5 year term and the requirements for Renfrewshire Council as the local authority are established in the legislation. 5. Property/Assets – n/a 6. Information Technology – n/a 7. Equality & Human Rights - (a) The Recommendations contained within this report have been assessed in relation to their impact on equalities and human rights. No negative impacts on equality groups or potential for infringement of individuals’ human rights have been identified arising from the recommendations contained in the report as the report seeks to confirm how the Council will cast it’s votes in the upcoming ballot on the proposed renewal of the Paisley BID. 8. Health & Safety – n/a. 9. Procurement – Renfrewshire Council have appointed the Civica to conduct the ballot on behalf of Paisley First. 10. Risk – There is a risk that the ballot will fail to achieve the required level of support from levy payers. 11. Privacy Impact – n/a
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12. COSLA Policy Position –n/a. 13. Children’s Rights – n/a as the report seeks to confirm how the Council will cast it’s votes in the upcoming ballot on the proposed renewal of the Paisley BID. 14. Climate Risk – n/a List of Background Papers Background Paper 1 – “Paisley First” Proposed Business Improvement District (BID) paper to Economy & Jobs Policy Board 28 January 2015. Paisley First Renewal Ballot Report to Leadership Board 14 June 2024 Author – Mark Conaghan – Head of Corporate Governance
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Your town, your business, your BID…. PAISLEY FIRST BUSINESS PLAN 2025 – 2030 APPENDIX 1
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 1. FOREWORD 2. EXECUTIVE SUMMARY 3. WHAT IS A BID? 4. WHAT WE HAVE ACHIEVED SO FAR 5. THE PROPOSED BID AREA 6. WHAT IF PAISLEY VOTES NO? 7. CONSULTATION PROCESS 8. BID PROJECT PLAN 9. THE BID LEVY 10. THE BID BALLOT PROCESS 11. BID MANAGEMENT AND DELIVERY 12. COMMUNICATION AND PERFORMANCE MONITORING 13. PAISLEY FIRST BOARD OF DIRECTORS 14. PAISLEY FIRST CONTACT DETAILS “Business” or variations of the word “business” are used throughout this document. The word “business” in this context refers to property owners or tenants and occupiers of properties who are liable to pay the non-domestic rate (NDR), whether they pay business rates or not. This includes all properties listed on the Scottish Assessors Association Portal (website) with a non-domestic rateable value, many of whom may be a charitable organisation, public sector organization, social enterprise or community group who may not consider themselves to be a business. CONTENTS
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. FOREWORD Elaine Templeton 01 I am delighted to present Paisley First’s third Business Plan which outlines our priorities for the next five years. These projects have been identified by you, our levy-payers, through surveys and extensive consultation. As local business owners, the Paisley First board of voluntary directors and myself are all too aware of the challenges of recent years and of running a business in a town centre today. Paisley First offers vital support to businesses, never more so than during the pandemic, and we have strived to make a difference for our local businesses during the cost-of-living crisis. With a collective voice, we have been able to successfully campaign on local issues such as the Causeyside Street Cycle Lane and the Gauze Street Junction changes. We will continue to work towards improvements to the new parking strategy too. Paisley First BID is helping to put Paisley town centre and its local businesses on the map, encouraging both locals and visitors to take a fresh look at all Paisley has to offer, retaining tried and tested projects while always looking for new ways to promote the town centre and its businesses. Supporting Paisley First and this business plan offers a unique opportunity to continue to work together to ensure that our town centre remains both vibrant and relevant for locals and visitors alike. With the reopening of Paisley Town Hall and Paisley Museum, we have an opportunity to attract more visitors to the town, and we are also ideally placed to capitalise on the growing number of tourists arriving at Ocean Terminal Greenock during the summer months. Improving the tourism offer will be a focus for term three and we will work with local businesses and local partners including Renfrewshire Council and the University of the West of Scotland to ensure our businesses can maximise opportunities from this. The BID is here to bring investment into the town, deliver projects which wouldn’t happen otherwise, and to listen to business owners, visitors and local residents. It is only the BID that can work as a liaison between all town centre businesses, the council and other partners, placing us in a great position to support your business, putting Paisley First. The cost to businesses in supporting Paisley First can be recouped and more by engaging with the Paisley First team and the projects and services they deliver. You can find out more about Paisley First on our website www.paisleyfirst.com or for more general information on BIDS, please refer to www.improvementdistricts.scot. A notice of ballot will be sent to all eligible persons on or before 12/09/2024 along with the ballot papers on or before 12/09/2024. You will have 6 weeks to cast your vote before the ballot closes at 5pm on 24/10/2024. Ballot papers received after this date and time will be null and void. Paisley First has delivered some fantastic projects in the last ten years – but there is still so much more to achieve. I urge you all to vote YES so that we can continue to work for, and on behalf of, Paisley businesses to help create a better business environment, a more attractive town centre for residents and visitors, and a safe place to work and live. Elaine Templeton, Taste Buds Paisley Chair, Paisley First
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 EXECUTIVE SUMMARY Paisley First is uniquely placed to bring investment, innovation and influence to Paisley town centre on behalf of its local businesses and levy payers. This plan outlines our ambitions for the next five years to support the town centre and help our local business thrive. At the beginning of our second term, the Paisley First team quickly adapted to bring vital support to our local businesses during the COVID pandemic. We cancelled BID levies for 2020, and supported businesses with relevant and timely information and communications, provided grant assistance, social media promotions, reopening guidelines and PPE Starter Kits, as well as launching our Love Local, Love Paisley marketing campaign. Through our annual BID Member Surveys, local businesses then told us their priorities had changed and so we adapted the business plan for 2020-2025 to take into account the changing wants and needs of our levy payers. As well as all the events, marketing activities and business support now in place, the experience we have gained during the last ten years puts us in a better position to achieve even more in a third term. With an established team in place and a central office location, we are already known as the unofficial local and tourism information centre - ideally positioned to be at the focal point of activity within the town, especially when many of our projects are aimed at driving footfall to Paisley town centre. Paisley First is here to be the voice of businesses in the town centre, taking forward the issues that matter and campaigning collectively. At a time of continued economic uncertainty, it is vital that the business community works collectively to decide and deliver improvements in Paisley town centre; by working together we can achieve much more than as individuals. By voting YES in support of Paisley First we can ensure that Paisley is a great place to live, work and visit, a town centre with a proud history, and a promising future. Ronald Girvan, Nationwide Building Society Vice Chair, Paisley First Ronald Girvan 02
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. WHAT IS A BID? A Business Improvement District (BID) is a geographically defined area, where businesses come together and agree to invest collectively in projects and services that the businesses believe will improve their trading environment. BID projects are new and additional projects and services; they do not replace services that are already provided by Renfrewshire Council and other statutory bodies. BIDs are developed, managed and paid for by the non-domestic sector by means of a compulsory levy, which the eligible persons in the proposed BID area must vote in favour of before the BID can be established. Each eligible person liable to pay the BID levy will be able to vote on whether or not the BID goes ahead. See Scotland’s Improvement Districts website for further details about the new approach to BIDs in Scotland www.improvementdistricts.scot. BIDs can support regeneration, grow local economies, create local employment and create a cleaner, safer trading environment. A key element to their success is that the local businesses take ownership and responsibility for their trading environment, identifying the projects necessary to resolve common problems and issues, and overseeing their implementation, whilst also contributing to the future direction of the town and its future development. As at May 2024 there are 35 fully operational BIDs in Scotland with a further 20 in development. These all range in size and type but are in operation in places such as Alloa, Falkirk, Barrhead, Shawlands, Hamilton and Milngavie as well as in Glasgow, Edinburgh, Aberdeen and Inverness. Most BIDs run for a period of five years with the vast majority continuing, for consecutive terms, when they come up for renewal. Currently, there are 28 BIDs in their second or third BID terms equating to 50 successful renewal ballots demonstrating that businesses value the projects and services delivered by BIDs. The BID Levy is an entirely separate levy to which the local authority has no access and is not a new funding stream for Renfrewshire Council. Every eligible business within the proposed BID area has a vote on whether or not the BID is renewed; it is for you to decide. The ballot for the second term of Paisley First BID will be open from 12th September to 24th October 2024. Crucially, the projects and services delivered by a BID cannot replace statutory services delivered by Renfrewshire Council or Police Scotland. In line with BID legislation, the Paisley First BID will put in place a Baseline Service Agreement which is a legal document agreed by both parties which clearly sets out the statutory and any additional baseline services provided by the council in the town. The BID will continue to monitor service levels outlined in the agreement. In the last ten years, Paisley First BID has shown itself to be an open, collaborative and independent ambassador for the town. It has striven to position itself centrally to all town centre matters and is an organisation that has developed excellent partnerships with key town centre stakeholders and can influence decision makers. 03 Paisley First plays a crucial role in continuing to help revitalise Paisley's town centre, benefiting not just the local businesses but the entire community. Their efforts in organising local events and promoting the town have fostered a sense of pride and engagement, supporting Paisley to become a vibrant and thriving hub of activity once again. ACCORD HOSPICE
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 WHAT WE HAVE ACHIEVED SO FAR… By supporting local businesses, Paisley First BID is helping to put Paisley town centre and its local businesses on the map, encouraging both locals and visitors to take a fresh look at all Paisley has to offer. For almost ten years now, Paisley First has delivered a number of successful initiatives designed to drive footfall back to Paisley, provided business support and training to town centre businesses and used our collective voice to tackle the issues you say matter most to you. In the lifetime of the BID, Paisley First has delivered projects under four key themes: Grants to improve business frontages Many businesses have taken advantage of our Business Improvement Grant for a variety of frontage improvements ranging from paintwork, new signage and even new doors, window vinyls and external lighting. The grant is match funded up to £1,000 and open to any business within the BID who is up to date with their BID Levy payments. Quality artificial hanging baskets The switch to the introduction of artificial hanging baskets has seen participation in this scheme almost double and has been well received by businesses and visitors to the town alike. Mural trail With a number of murals around the town providing a talking point for locals and visitors alike, these stunning artworks beautifully capture the story of Paisley past, present and future. Paisley First worked with local artists and community groups to deliver this much-loved mural trail which was the winner of the Scotland Loves Local Creative Town Award in 2021. Congratulations Graduate Signage As a proud university town, our local businesses have been decorating their windows with Congratulations Graduates signage ahead of the annual graduation ceremonies at the beginning of July. Keep Paisley Safe Defibrillators The introduction of First Aid training for local businesses highlighted the lack of available defibrillators in the town centre, particularly out of hours. Paisley First subsequently purchased and installed four defibrillators in the town, including two external public access defibrillators, and are responsible for the ongoing care and maintenance of these as part of the Circuit Network. What’s On Leaflet Racks We promote our local businesses and town centre events with a variety of promotional leaflets which are available in our leaflet racks in both the Piazza and the Paisley Shopping Centre as well as the Lagoon Leisure Centre, giving visitors advance notice of what’s happening, encouraging them to spread the word and giving them another reason to return to the town centre. Footfall Data Capture We look strategically at Footfall Data to examine trends to help plan our activities and events as well as carry out regular surveys of town centre shoppers and event visitors to gauge feedback on what facilities, services and events will encourage people to visit Paisley more often. Theme One First impressions Count 04
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. WHAT WE HAVE ACHIEVED SO FAR… Theme Two Bringing Life to Paisley Free seasonal trails Our seasonal trails at Easter, Halloween and Christmas ensure that people see the whole town centre when they visit, and because we are offering a free activity, they are more inclined to spend in the shops and cafes as they spend the day in town. Even if you are not part of the trail, visitors become aware that you are in the town centre and may return for another visit. Free summer- long trails Our research tells us that families are always looking for a different day out during the long school summer holidays and our summer brick-built trails do not disappoint. Thousands of visitors from across Scotland and further afield visit Paisley annually for our summer trail, strategically spread throughout the town so all areas of the town are visited. Paisley’s CarFest Paisley’s CarFest has become a firm favourite in the town’s events calendar, bringing thousands of visitors into the town no matter the weather. As well as treats for motor enthusiasts, there is plenty of family friendly fun with free rides and kids’ activities, live music and in recent years, the welcome addition of a town centre business only market too. Paisley’s Big Christmas Weekends With a range of family fun and free Christmas activities and street entertainment plus Christmas movies, we look to attract families into Paisley town centre during weekends in December. Small Business Saturday Christmas Market We are giving Christmas shoppers plenty of reasons to come to the town during the festive season with our free children’s activities, but we also provide free stalls to local businesses for Paisley’s Small Business Saturday Christmas Market, held on the first Saturday in December, to showcase our existing town centre businesses who are in the town centre all year, not just for Christmas. Love Paisley Star Awards Scotland Loves Local Week 2024 saw the inaugural Love Paisley Star Awards take place in the town centre, celebrating our local Paisley town centre businesses with winners nominated by a public vote. 05 In the days when we didn’t realise what Paisley First actually brought to Paisley, we resented paying. “Now, we can’t see how Paisley businesses, and even its reputation, can survive without them. “The team do a fabulous job.” PAISLEY GIFT CART
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 WHAT WE HAVE ACHIEVED SO FAR… Theme Two Bringing Life to Paisley Buddie Walk of Fame Phase One of the Buddie Walk of Fame saw 10 worthy Paisley Buddies commemorated on the streets of Paisley with a Stars in the Pavement Trail. We hope that a successful renewal ballot, will see Phase Two delivered during a third term. Best Dressed Christmas Window Competition Always a favourite amongst local businesses, our Best Dressed Window Competition has grown from strength to strength in recent years with past judges including STV weatherman Sean Batty and St Mirren FC legend Tony Fitzpatrick. Love Paisley Magazines Our hugely popular Love Paisley magazine is published twice a year in May and October, a free glossy and advert free magazine which showcases our town centre businesses through engaging features, with thousands of copies distributed throughout Paisley including our leaflet racks in both shopping centres and the local leisure centre. Illustrated Food and Drink Map In 2022, we produced an illustrated food and drink map showcasing our fantastic range of food and drink venues, which is now updated on an annual basis, the only guide you need to eating out in Paisley town centre. Buddie Good Deals and FiverFest We run regular business promotions throughout the year including FiverFest and Buddie Good Deals to encourage people to try businesses they may not have engaged with before, hopefully becoming regular customers. Christmas Golden Ticket Competition Projects like the Golden Ticket competition ensure that businesses benefit when extra footfall is driven to the town centre during busy times like Christmas. A wide range of businesses have benefitted from winner’s spend, which is locked into Paisley town centre. 06
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. WHAT WE HAVE ACHIEVED SO FAR… Theme Two Bringing Life to Paisley Paw Friendly Paisley Promotions One of our most popular leaflets, we are always updating and promoting our increasing number of Paw Friendly Paisley town centre businesses, with a window vinyl also available for participating businesses. Student Engagement and Student Deals The Paisley First team attends the Freshers Fayre at the University of the West of Scotland every year to promote Paisley town centre and our local businesses to the new student community. We also work closely with the ResLife team to further strengthen ties with the student community, in particular international students who are more likely to live as well as study in the town. Sponsorships Such as The Big Art Show, Feel Good February, the Annual ACCORD Art Exhibition and Spree for All. Paisley First offers sponsorship opportunities to those community groups or organisations who wish to hold events in the town centre who can demonstrate that their project, which would not be achievable without sponsorship, will drive footfall to Paisley for the benefit of local businesses. Scotland wide advertising and marketing We market our events across Scotland through a wide range of advertising including print, outdoor, tv, radio and digital plus leaflet racks and posters throughout all key tourism destinations. Seasonal Social Media Promotions We also offer our businesses year-round seasonal and non-seasonal promotion on social media under our Love Local, Love Paisley marketing umbrella, including our popular What’s On for the Weekend Guide. 07 We believe it’s better to have a BID looking after Paisley’s interests and all the businesses than none, helping to lobby the council for free Car Parking. “There are more local events attracting people into the town from across the county with the trails attracting people from further afield too, bringing much needed footfall into our town . “Paisley’s image has improved in the wider community which can only be a good thing. Paisley needs Paisley First to shine a spotlight on the town and it’s town centre businesses. Whether it’s promoting the events in the town or the individual businesses, Paisley First are putting Paisley back on the map. “In this day and age with increasing online sales taking away much needed footfall from towns and city centres, along with more out of town retail parks, it is imperative we have a successful Paisley First BID to promote what the town has to offer, where everyone benefits.” HOUSTON KILTMAKERS
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 WHAT WE HAVE ACHIEVED SO FAR… Theme Three Helping Business Business Support We also provide business support helping businesses on matters such as refuse, landlord and council issues to name just a few. During the COVID-19 pandemic, Paisley First cancelled BID levies for 2020, and supported businesses with relevant and timely information and communications, grant assistance, social media promotion, reopening guidelines, and PPE Starter Kits. Digital billboard advertising We offer the use of four digital billboards in the wider Paisley and Barrhead area for the months of May and October each year so that more businesses can have access to individual outdoor advertising outwith the immediate town centre area – again as part of our Love Local, Love Paisley marketing campaign. Business Training Hundreds of town centre businesses and staff have taken part in a wide variety of Business Training including Social Media Training, First Aid Training, Food Allergens Training, Food Hygiene, Personal Licence, Refresher Training and AI Training. These sessions are held annually, with courses saving local businesses an average of £80 per staff member. We are always looking for businesses to suggest new training courses which could benefit them and their business. Initiatives to reduce business costs Paisley First has worked with Eyebright Utilities to offer savings to local businesses across utilities including energy, water, broadband and chip and pin services. Free marketing video One of the key highlights for promoting Paisley town centre businesses and any special offers are our free marketing videos. As well as appearing on our social media, businesses are able to use this free film as an advertising tool for their own website, social media and marketing. Free Appeals of Business Rates In 2023, Paisley First appointed Colliers, experts in the field of business ratings, to work with all BID members who were facing an increase in their business rates as a result of the 2023 revaluation. Businesses only had a few months to appeal these new rateable values, otherwise, they would be locked into them for the next five years. Social media promotion We use all social media platforms successfully to shine a spotlight on the town, its businesses, its heritage, fabulous architecture, and all events taking place in the town centre, including highlighting job vacancies and spaces to let. Website with business directory listings and What’s On Calendar All of our town centre businesses are included in our Business Directory on the Paisley First website which all hosts a popular What’s On Calendar, as well as further details on our projects and services. Support businesses to engage fully with town centre events We support our businesses to fully engage in town centre events such as Halloween and one-off events like Mòd Phàislig. The Royal National Mòd returned to Paisley in 2023 and it was crucial that our local businesses were at the heart of the festivities. Enthusiastic local businesses signed up for Gaelic speaking lessons and recorded welcome videos in Gaelic, some offered sponsorship for some of the official Mòd competition categories and others signed up to be stockists of Mòd merchandise too. Welcome signage in Gaelic and Mòd Phàislig bunting also decorated our local business windows. 08 APPEALING YOUR BUSINESS RATES
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. WHAT WE HAVE ACHIEVED SO FAR… Theme Four Providing Business Voice Addressing parking issues in the town centre Following a campaign by Paisley First, a Free for Three pilot was launched in certain town centre car parks in 2019. As part of the campaign, we also called on Renfrewshire Council to conduct a review of current parking restrictions and the introduction of Parking Signage at main points throughout the town centre. In autumn 2023, Paisley First lobbied for the retention and roll out of Free for Three with business letters of support, public surveys and photocalls attended by both STV and the BBC. Paisley First is continuing to campaign for changes to the new Renfrewshire Parking Strategy. Collective voice on town centre issues Paisley First worked with local businesses and the local community council to halt the council’s plans to install a cycle lane down Causeyside Street, ignoring local business concerns. Our collective voice on issues that matter to local businesses also helped pause planned traffic and junction changes on Gauze Street, Mill Street and Glasgow Road. Advocacy and Support Paisley First has been working hard with local businesses to improve cleanliness standards within the town centre but there is still much work to be done. Paisley First is contacted on a frequent basis by businesses wishing to report missed collections and the ensuing mess when refuse sacks and bins are left on the streets for days on end. Paisley First is in regular contact with Renfrewshire Council on this matter including sending photographic evidence. Communication of any town centre impacts As well as keeping levy payers up to date with our own activities, Paisley First works to inform businesses of any other circumstances which could affect local businesses such as road closures. Regular Newsletters and Open Evenings Paisley First issues printed and e-newsletters as well as information sheets on a regular basis. We also hold open evenings and our annual AGM which is open to all local businesses. 09 With town centres struggling across the country, it is great to have a team dedicated to trying to improve ours! Paisley was a shopping destination before the big shopping centres opened around Glasgow and stole the attention, so having Paisley first working on shining a light back on the town is a nice reminder of how much Paisley has to offer!' SUMMITS OUTDOOR
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 PAISLEY FIRST BID AREA The BID boundary will run from the University of the West of Scotland to the west, include the area within Old Sneddon Street to the north, include Paisley Grammar School to the east and the Watermill Hotel to the south. The BID incorporates the core retail area of the town, the prime cultural area of the historic Paisley Abbey, the primary train station - Paisley Gilmour Street Station, the office sector along Glasgow Road, Causeyside Street and the two tiers of education represented by the Grammar School and the University of the West of Scotland campus. The proposed BID area incorporates all or part of the following streets: Abbey Close Abercorn Street Back Sneddon Street Bridge Street Causeyside Street (no1-64) Central Road Central Way Christie Street Cotton Street County Place County Square Forbes Place Gauze Street George Place George Street Gilmour Street Glasgow Road (no1-37 including Paisley Grammar School) High Street Hunter Street Incle Street Johnston Street Lady Lane (no4) Lawn Street Lonend Marshall's Lane Maxwell Street Mill Street Moss Street New Sneddon Street (no6-12) New Street Northcroft Street Oakshaw Street East Old Sneddon Street Orchard Street Orr Square Renfrew Road (no9-11) School Wynd Shuttle Street Silk Street Sma’ Shot Lane Smithhills Street St. Mirren Street Storie Street Weighhouse Close Weir Street Voluntary Levy Contributions At the Board of Directors discretion, voluntary levy contributions will be accepted from businesses outwith the BID area enabling these businesses to become associate members thereby, enabling them to receive similar benefits to BID area businesses. However, associate membership businesses will not be able to vote in the current or any future BID renewal ballot. 10
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. WHAT IF PAISLEY BUSINESSES VOTE NO DURING THE RENEWAL BALLOT? If the Paisley First BID is not supported at renewal ballot, then the events and services run by Paisley First will simply stop, and more than £1.6 Million of investment will be lost to Paisley town centre over the next five years. Events like Paisley’s CarFest will no longer be held in the town centre and our seasonal trails, including our summer-long trails, will end for good. There will be no more Love Local, Love Paisley marketing campaign – no more business promotions, no more digital billboard opportunities, no free marketing films, no more Love Paisley magazine and no more Love Paisley Star Awards. There will be no more Christmas activities or town centre business Christmas market. There will be no more leaflets on our leaflet racks, no more ‘What’s On’ promoted on our website and social media, letting people know what’s happening in our town, giving them reasons to visit. There will be no more Paisley First Business training – any business who wants to take advantage of training such as first aid, social media, personal licence refresher, food hygiene or fire safety training, will have to source and fund these courses themselves. Businesses will have to fund their own appeals of Business Rates moving forward. There will be no more hanging baskets and businesses wishing to improve on the look of their businesses will no longer be able to benefit from our popular Business Improvement Grants. 11 Paisley First provide first hand support for local businesses. The profile they’ve created fully supports local business and they are extremely proactive in their approach, whether it be enhancing the town centre, or campaigning i.e. parking charges. “They actively encourage footfall to the town centre with campaigns and events throughout the year, attracting local residents and those in the surrounding areas. “Well done Paisley First!” SILK SALON Most importantly, town centre businesses will have lost its collective voice. The BID will not be here to provide a credible voice on important issues such as car parking and refuse concerns on behalf of town centre businesses. If another scheme like the Causeyside Street Cycle Lane is proposed, Paisley First won’t be here to launch a campaign insisting the concerns of local businesses are heard. The benefits of everything that has been developed and achieved together to date will be lost with Paisley falling behind other towns who can evolve to keep up with rapidly changing consumer habits with assistance from their local BID.
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 In early 2024, Paisley First distributed a BID Members Survey to all town centre businesses plus national head offices. We received detailed responses that provided a foundation to develop our Next Steps documents which was issued to all town centre businesses. Following additional feedback at our Open Evenings in March and June, and further face to face consultation, we have developed this Business Plan to outline our plans for term three of the BID. The aim has been to establish the priority issues and the projects and services that you would like Paisley First to deliver on your behalf. At all times and stages, consultation with BID businesses has been through a variety of channels including printed newsletters, business surveys, e-newsletters, open evenings and face to face consultations. We are continually striving to engage with BID members and to seek their views and suggestions of ways to increase footfall and improve visitor experiences. You told us that your priorities were to continue the campaign for longer free parking, a well promoted and vibrant town centre to attract more visitors and see increased spend, to create a cleaner and more attractive town centre, to raise the profile of the town by improving people’s perception of Paisley and a more diverse High Street offering to attract new customers into the town centre. We also employed an independent market research company to gauge public opinion on the town centre and how visitors to the town could be encouraged to visit more often. Parking and cleanliness of the town centre were also the two biggest issues for visitors to the town along with a desire for new niche businesses to be attracted to the town centre. 12 Muirmedia joined Paisley First as a voluntary member this year. Despite being based just outwith the town centre bid area I’m a proud Paisley Buddie that takes pride in his town centre so I jumped at the chance to join Paisley First as their forward-thinking outlook aligns with my own. “It’s proving to be a fruitful decision for business reasons and the ‘feel good factor' of playing my part in building a positive, thriving Paisley.” MUIRMEDIA Voluntary BID Member CONSULTATION PROCESS How we identified your priorities and the projects you want us to deliver on your behalf
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. BUSINESS PLAN BID PROJECTS 2025 – 2030 If successful in gaining a third term, we will continue to work tirelessly to drive footfall to the Paisley First BID area. THEME ONE First impressions Count - £140,000 over 5 years Our events to date have shown that people are happy to visit Paisley town centre when there are events on, and it’s a great opportunity to raise awareness of the diverse range of businesses within the town to different audiences. We will continue to market our events across Scotland through a range of advertising and promotional activity. We want to continue to work together with local businesses and with partners to enhance the town’s centre’s appearance, improving perceptions of Paisley and encouraging both locals and visitors to take a fresh look at all Paisley has to offer. We will also work to provide more business support, training, and marketing opportunities to build on the success of campaigns like the Love Local, Love Paisley brand and our digital billboard campaign. We will work with local businesses and partners to improve a tourism offer and ensure our businesses can maximise opportunities from this. We are always keen to hear from levy payers on what type of projects and services you would like us to deliver. We will work hard to find solutions to the challenges faced by our businesses, preserve what we have already achieved and work together to maximise opportunities to help businesses flourish, while enhancing the reputation of Paisley town centre. Tourism Centre Seek additional funding to make the Paisley First office a tourist information point within the town offering a range of Welcome to Paisley literature for visitors. Pride in Paisley Campaign Launch a town centre wide clean-up campaign which encourages everyone including businesses to take responsibility for the appearance of the town centre and includes new modern bins for the town centre as well as new and improved street furniture. As part of this, a grant for artworks on business shutters will be developed. Creative Christmas Lighting Project Install festive lighting and features to a number of streets in the town centre who are currently without festive lighting or decoration. Town Centre Business Signage Install information points at key areas in the town which can be easily adapted. Floral Art Project In addition to the Hanging Baskets scheme, we would be looking for an art installation throughout the town, working in conjunction with community groups which showcased stunning floral displays to add even more colour to the streets of Paisley in the summer months. Larger Scale art installation Paisley’s answer to the Kelpies, albeit on a much smaller scale, with the creation of standalone permanent artwork which can be a draw for visitors all year round. CONTINUING PROJECTS • GRANTS TO IMPROVE BUSINESS FRONTAGES • QUALITY ARTIFICIAL HANGING BASKETS • MURAL TRAIL • CONGRATULATIONS GRADUATE SIGNAGE • FOOTFALL DATA CAPTURE • KEEP PAISLEY SAFE DEFIBRILLATORS • WHAT’S ON LEAFLET RACKS 13
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 THEME TWO Bringing Life to Paisley - £645,000 over 5 years Take a fresh look at Paisley advertising campaign for closer to home visitors Develop and produce a specific advertising campaign to focus on the retail mix in Paisley, the growing food and drink scene, and the wide range of places to visit – showcasing a great day out in Paisley town centre As well as a TV advertising campaign, there would also be an outdoor advertising campaign and a Renfrewshire household mailshot. Enhanced advertising and marketing campaigns targeted at tourists arriving at Glasgow Airport and Ocean Terminal Greenock Paisley town centre specific advertising campaigns which focus on a great day out in Paisley town centre – heritage attractions, fun events, wide range of shops and dining options to suit every taste and budget. Paisley Tourist Map and online Guide Publication incorporating business vouchers which offers two visit options - a short visit and a longer tour outline of places to visit. Buddie Walk of Fame – Phase Two Additional Stars in the pavement celebrating the great and the good of Paisley on the streets of the town centre plus leverage external funding to create an accompanying app. Paisley Pattern Day Celebrating all things Paisley during Paisley Fair weekend. Summer Street Party An end of summer street party with a sports and health focus, free activities for children and a larger scale Skateboarding or BMX event. Refresh and relaunch our Paisley Pub Trail To help attract customers back into our Paisley pubs and bars. Refresh and relaunch of our Love Paisley app The only guide you need to a great day out in Paisley. CONTINUING PROJECTS • FREE SEASONAL TRAILS • FREE SUMMER-LONG, LARGER SCALE TRAILS • PAISLEY’S CARFEST INCL. TOWN CENTRE MARKET • SMALL BUSINESS SATURDAY CHRISTMAS TOWN CENTRE MARKET • PAISLEY’S BIG CHRISTMAS WEEKENDS • LOVE PAISLEY STAR AWARDS • BEST DRESSED CHRISTMAS WINDOW COMPETITION • LOVE PAISLEY MAGAZINES • ILLUSTRATED FOOD AND DRINK MAP • BUDDIE GOOD DEALS BUSINESS PROMOTIONS • GOLDEN TICKET COMPETITION ALTERNATIVE • PAW FRIENDLY PAISLEY PROMOTIONS • STUDENT ENGAGEMENT AND STUDENT DEALS • SPONSORSHIP OPPORTUNITIES • SCOTLAND WIDE ADVERTISING AND MARKETING • SEASONAL SOCIAL MEDIA PROMOTIONS 14
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. THEME THREE Helping Business - £200,000 over 5 years THEME FOUR Providing Business Voice - £77,000 over 5 years. Free Advertising Opportunities to households within Renfrewshire Twice a year, create a mailshot highlighting the wide range of businesses Paisley has to offer and distribute amongst every household in Renfrewshire Source and introduce economies of scale alternatives for town centre businesses. Access additional funding for businesses Source external funding to provide alternative opportunities for a wide range of business improvement needs including Net Zero opportunities. • BUSINESS SUPPORT • FREE DIGITAL BILLBOARD ADVERTISING • FREE BUSINESS TRAINING SUITE • FREE APPEALS OF BUSINESS RATES • FREE MARKETING VIDEOS • INITIATIVES TO REDUCE BUSINESS COSTS • SOCIAL MEDIA PROMOTION OF JOB VACANCIES • WEBSITE WITH BUSINESS DIRECTORY LISTINGS AS WELL AS WHAT’S ON CALENDAR • SUPPORT BUSINESSES TO ENGAGE FULLY WITH TOWN CENTRE EVENTS SUCH AS HALLOWEEN AND ONE-OFF EVENTS LIKE MÒD PHÀISLIG • ADDRESSING PARKING ISSUES IN THE TOWN CENTRE • COLLECTIVE VOICE ON ISSUES SUCH AS JUNCTION AND ROAD CHANGES • ADVOCACY AND SUPPORT AROUND RUBBISH & REFUSE ISSUES • COMMUNICATION OF ANY TOWN CENTRE IMPACTS • REGULAR NEWSLETTERS AND OPEN EVENINGS Creation of Town Centre Champions Scheme Sub-groups of business owners with interests in specific issues. CONTINUING PROJECTS CONTINUING PROJECTS 15 Paisley First have worked tirelessly over the years to support local businesses, fighting to introduce Free Parking & introducing many successful events & projects throughout the year - working hard to make Paisley a clean & safe working/shopping environment. “We have received great support to our business on a personal level and can’t thank the team enough for all their dedication and hard work.” MILANO BOUTIQUE We are very impressed with the efforts of Paisley First, we find the value for cost is very worthwhile. “We were delighted to be involved with the Billboard Campaign and the amount of interest in the Dinosaur Trail has been exceptional. “The staff at Paisley First are very helpful and informative whenever we have a query about local issues.” MORRISONS BED CENTRE
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 2025 – 2030 Income and Expenditure Once the third term of the BID is operational, any variations within budgets will be reported to the BID Board of Directors. The Board will agree on an annual basis how funds for subsequent years will be allocated, directed by the approved Business Plan. This will be based on business feedback during the previous year and the priorities for the coming year, which allows the BID the flexibility to respond to changing business needs and requirements, and any new opportunities which may arise. Renfrewshire Council will collect the levy payments on behalf of the BID and will retain these funds in a separate account until the BID Board calls these funds down. The BID Board will manage the levy funds that are collected by the Council. This arrangement will ensure that projects are delivered, and any financial liabilities of the BID are transparent. The improvement levy will make it easier to obtain other sources of funding for specific projects and these opportunities will be pursued. The BID aims to attract other investment, sponsorship and trading income to increase the amount available to spend on your projects as they develop. Funds will be sought from but not restricted to Visit Scotland, Historic Environment Scotland, The National Lottery Community Fund and Zero Waste Scotland. As the BID progresses, more income will be attracted, and this will be invested in improving the town centre for the benefit of the businesses and local community. * The Potential Additional Funding is currently not secured or committed by others. Therefore, in the event that any or all of this funding is not realised then the scope of some of the projects outlined will be adjusted correspondingly, to ensure that they remain within budget. Year1 Year 2 Year 3 Year 4 Year 5 TOTAL Projected BID Levy Income £294,080 £294,080 £294,080 £294,080 £294,080 £1,470,400 Potential Additional Funding* £12,000 £20,000 £30,000 £35,000 £35,000 £132,000 Total Projected Income £306,080 £314,080 £324,080 £329,080 £329,080 £1,602,400 Year 1 Year 2 Year 3 Year 4 Year 5 TOTAL Project Cost Headings First Impressions Count £26,000 £28,000 £30,000 £30,000 £26,000 £140,000 Bringing Life to Paisley £122,000 £125,000 £130,000 £133,000 £135,000 £645,000 Helping Businesses £38,000 £39,000 £40,000 £41,000 £42,000 £200,000 Providing a Business Voice £14,000 £15,000 £16,000 £16,000 £16,000 £77,000 Operating Costs £76,080 £77,080 £78,080 £79,080 £80,080 £390,400 Contingency £30,000 £30,000 £30,000 £30,000 £30,000 £150,000 Total Expenditure £306,080 £314,080 £324,080 £329,080 £329,080 £1,602,400 16
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. BID LEVY Who will pay the BID Levy? A BID levy is an equitable and fair way of funding additional projects and services, which the local authority and other statutory bodies are not required to provide. There are approximately 674 commercial properties in the BID area which will generate a BID investment levy income of approximately £294,080 per annum and an estimated total levy income of £1,470,400 over 5 years. It has been agreed by the BID Board: - • The levy structure will be based on a fee banded system fixed on the rateable value (RV) of the property on the first day of the third term commencing 15/01/2025 and remain the same throughout the 5-year term of the BID. • There will be no increase or decrease in the levy amount during the term of the BID or as a result of the non-domestic rateable revaluation in April 2026 or any other non-domestic rateable revaluation during this third term. • The BID levy will be paid by the property occupier - the person liable to pay the non-domestic rate. • All eligible occupiers (of eligible properties) i.e., the eligible person liable to pay the non-domestic rate that are listed on the Local Assessors Valuation Roll on the ballot date will be liable to pay the levy. • The levy payments are not linked to what businesses actually pay in rates but are based on the rateable value of the property. • The levy must be paid either in one payment within 28 days from the date of the levy invoice or in 10 instalments by arrangement with the billing body. • If there is a change, in occupier to a property, until a new occupier is found, the property owner will be responsible for paying the levy. • Any new commercial development, subdivision of existing properties or merging of properties or new business with a non-domestic rateable valuation coming into the area during the 5-year term of the Town business improvement district will be liable for the BID Improvement Levy. • If the property is vacant or empty on the date the levy is issued and for any subsequent vacant periods, the property owner will be liable to pay the levy. • Self-catering holiday accommodation which is not the sole or main residence of any person and which is available (or intended to be available) for letting on a commercial basis, with profit in mind, for short periods totalling more than 140 days in the financial year remain liable for non-domestic rates for the whole year and will be included. • The levy will apply to properties with a rateable value of £1,000 and above. Levy bandings will be applied with a maximum banding at £800,000.00 and above. • The BID Levy will not be index-linked to the Retail Price Index (RPI) in order to take account of inflation, so that those liable to pay the levy can budget accordingly for the full five-year term. 17 In February this year I took a huge leap to open up my own physiotherapy clinic within Paisley. Luckily enough my premises were located within the Paisley First district, as this incredible organisation has helped me in more ways than I can imagine. “They have helped me with grant funding applications, they have provided business support, vital information and business based courses. Adding to this, the bill board campaign, where my business was featured on Paisley’s billboards, providing free advertisement. Not forgetting that Paisley First act as a community based voice, with the sole purpose of making Paisley a more attractive and engaging town to be in. “The team’s passion and commitment to the Paisley town centre truly deserves all the recognition and support possible to make Paisley a wonderful place to be.” STEVIE WEIR PHYSIOTHERAPY I love being part of the Paisley First Bid Area. Not only has it saved us a fortune in advertising but we truly feel that we are part of a forward thinking community. “This year alone we have had first aid training for our volunteers, billboard advertising. The investment in Paisley First, because it is an investment in our town, has paid for itself more than tenfold in the Billboard Advertising alone. “There really is no alternative to Paisley First, just ask the towns that have lost their status.” WHAT IF
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 PAISLEY FIRST LEVY COLLECTION BANDS AND VALUES Band Rateable Value Range Cost per day Cost per month BID Levy per annum No. of businesses Total Band A £1,000 - £3,999 £0.55 £16.67 £200 102 £20,400 Band B £4,000 - £6,999 £0.77 £23.33 £280 162 £45,360 Band C £7,000 - £9,999 £0.93 £28.33 £340 158 £53,720 Band D £10,000 - £15,999 £1.32 £40.00 £480 123 £59,040 Band E £16,000 - £25,999 £1.64 £50.00 £600 65 £39,000 Band F £26,000 - £49,999 £2.14 £65.00 £780 44 £34,320 Band G £50,000 - £75,999 £2.41 £73.33 £880 8 £7,040 Band H £76,000 - £87,999 £4.38 £133.33 £1,600 1 £1,600 Band I £88,000 - £139,999 £6.58 £200.00 £2,400 4 £9,600 Band J £140,000 - £799,999 £8.22 £250.00 £3,000 6 £18,000 Band K £800,000 + £16.44 £500.00 £6,000 1 £6,000 674 £294,080 Exclusions The BID Board decided to exclude premises that have a rateable value of under £1,000. These premises can pay a voluntary levy and become an “associate member” should they wish, details of which are given in the BID Business Plan. The BID Board decided that there is no benefit from being part of the BID to the following categories of property and therefore are exempt from paying the levy: - places of worship, non-income generating charitable organisations, Sma’ Shot Cottages, Mill Street Police Station, Gilmour Street Train Station, voluntary clubs, advertising stations, ATMs, store rooms attached to BID properties and properties with rateable values of under £1,000. Collection of the BID Levy Renfrewshire Council will collect the investment levy on behalf of the BID, as this will be an efficient, safe and cost-effective method of collection. Renfrewshire Council will lodge the levy within a BID Revenue Account. The BID levy can only be drawn down by the Board of Directors of the BID to allow the delivery of the business plan. The BID Revenue Account and levy cannot be accessed by Renfrewshire Council nor can it be used by the Council as an additional source of income. Enforcement for non-payment In the event of any non-payment of the BID improvement levy, it will be strongly pursued by Renfrewshire Council (as the billing body) using the recovery powers available to the Council to ensure complete fairness to all the businesses that have paid. Renfrewshire Council will be entitled to charge an additional fee to the levy amount to meet any additional costs incurred in the recovery of the levy. 18
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. THE BALLOT PROCESS • Ballot papers will be posted to the eligible person responsible for casting a vote within their business at least 42 days before the day ballot. In the case of national companies, the responsibility for voting may lie with the head office. • Prior to or on the date the ballot papers are issued the BID Proposer will provide to all those eligible to vote in the ballot, with a copy of the BID Business Plan. • The BID ballot is a confidential postal ballot. As the relevant local authority, Renfrewshire Council has instructed CIVICA to independently manage the Paisley First renewal ballot in accordance with Scottish BID legislation. • Where an eligible property is vacant the voting papers will be sent to the property owner. • In Paisley First BID case, voting papers will be issued no later than 12/09/2024. • The final date for all ballot papers to be returned is 5pm on 24/10/2024. Papers received after this date and time will be deemed null and void and not be counted. • Voting papers are easy to complete, simply place a cross on either “yes” or “no” to the question “are you in favour of a BID?” The ballot paper must then be signed by the person eligible to vote and returned in the pre-paid envelope. • Some eligible persons may receive more than one ballot paper. Each ballot paper should be completed, signed and returned in its pre-paid envelope. • For the ballot to be successful there must be a minimum turnout of 25% (the headcount) by number of eligible persons and by combined rateable value; and of those who turnout, the majority must vote in favour by number and rateable value. • All eligible persons (i.e., those persons liable to pay non-domestic rates) will have one vote or where a person is liable for non-domestic rates for more than one property, that individual shall be eligible to cast more than one vote however they will be required to pay the levy for each of the properties that they occupy. • The ballot papers will be counted on 25/10/2024 and the results announced by Renfrewshire Council within one week. • Following a successful ballot, the BID will commence on 15/01/2025 and will run for a period of five years until the 14/01/2030. In the event that majority support is not achieved, all BID activity will cease on 14th January 2025, the final day of operation under the current five year term of operation. The Paisley First Board of Directors will officially wind up the Company, projects and services will no longer be delivered, BID staff will no longer be available as their positions will be made redundant and the BID office will be closed. A No vote will result in more than £1.6 Million of investment being lost to the town. 19 Paisley and most certainly the businesses that operate within Paisley town centre need the team at Paisley First to keep us up to date with intended developments within the town centre. “They give us a collective voice which has already been proven to work on potential major developments planned for our town. “Without them we probably would go unheard, this along with the work of trying to bring new businesses and support existing businesses is vital in my opinion and can only be good for Paisley town centre.” PHELPS BUTCHER
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 BID MANAGEMENT AND DELIVERY Following a successful yes vote, the management and operation of the BID will continue under the existing Company name, Paisley First (SC493420), which will operate from 15/01/2025. The Company will continue to be managed by its Board of Directors operating in an open and transparent way and answerable to the businesses in the area. The Directors are committed to the highest standards of management, governance and accountability; recognising that good governance helps deliver the strategic objectives of the company. There will be a detailed set of protocols (the Operating Agreement) which will cover, as well as other items, the billing, collection and transfer of the levy to the Company. The Board of Directors may consist of up to 12 directors, of which there are currently 8 in office. An active campaign will be launched after the successful ballot to recruit additional directors to the Board. Every eligible person that pays the levy will have the opportunity to nominate themselves or someone else from within the BID area to be elected to the Company Board but limited to one eligible person from each eligible property. Nominations of directors, representatives, or advisors from outside the BID, who do not pay the levy and who may or may not represent those making voluntary or other financial contributions toward the BID, will be strictly at the discretion of the Board of Directors. The Company will continue to be run by the businesses for the businesses. This Board will be responsible for all decisions relating to staff, contracts, the delivery of the approved business plan and other activities generated by the BID. The Board will be representative of the businesses and stakeholders in the area. The Chair and Vice Chair will be elected from the directors of the Board. The Board will include one representative from Renfrewshire Council. Other non-voting members or local groups may be co-opted onto the Board at the Board’s discretion. The BID Company Board will have the authority to adapt or alter the projects and services from year to year to reflect any change in economic circumstances or any new opportunities that may arise. This will be in the best interests of the levy payers and without recourse to an alteration ballot. Additionally, the BID Company Board reserve the right to consider creating a charitable arm of the company to enable it to secure additional funding, which can only be sourced with charitable status. 20 1 Larger Pic I’ve been a wholehearted supporter of BIDs and the creation of Paisley First from the beginning. It’s been gratifying to see it grow over the last 10 years, with it working hard in making essential contributions to our businesses, and to the development of town centre in general, especially through the last difficult 5 years. “It would be unthinkable now not to have Paisley First at the core of our town centre’s growth. It’s said business is all about going forward.... without Paisley First with us we’ll be going backwards ... back to where we were 10 years ago to be precise.” PRINT & COPY IT Paisley First’s friendly team have been a great support while we have been developing our business in Moss St Paisley. With their help we have improved the exterior of our premises and upskilled our staff team. “Participating in their Billboard Campaigns, Town Trails and Best Window Competitions has increased our footfall. “Without Paisley First none of this would have been possible, we are voting ‘Yes’ to ensure it continues.” ST VINCENT’S HOSPICE
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. COMMUNICATION AND PERFORMANCE MONITORING Effective communication is a basic business requirement and therefore the BID will continue to use a variety of mediums to communicate with you: • Regular printed newsletters and information sheets • Regular e-newsletters • Regular updates on our website www.paisleyfirst.com • Regular updates on our social media channels • Local newspaper articles • Regular visits to businesses by the BID team • One to one meetings with levy payers and stakeholders • Quarterly Open Evenings and our AGM The principles of openness and transparency lie at the heart of Paisley First’s policy of communication with businesses and the public. Paisley First maintains an Open Door policy for businesses, with levy-payers or their representatives welcome to visit the Paisley First office at any times for advice, support or raise any issues or concerns. Performance Monitoring Throughout the lifetime of the BID, all work on the BID projects will be monitored to ensure the projects proposed in the BID Business Plan achieve a high level of impact and are progressing to the satisfaction of the Paisley town centre businesses that voted for the BID. The BID Board of Directors will monitor and oversee the efficient delivery of the BID projects. The BID will also send out an annual survey to levy payers to ensure that feedback is properly recorded and acted upon. We will also undertake regular surveys of town centre shoppers and event visitors to gauge feedback on what facilities, services and events will encourage people to visit Paisley more often. In addition, the BID will also undergo an independent evaluation of its activities at the halfway point of the third term. The AAIR Paisley First BID will undergo an Assessment and Accreditation Interim Review (AAIR) for Scottish BID Companies during the course of the third term. The AAIR • Is a bespoke review which recognises and accords with the Scottish BIDs legislation and the public and private sector environment in Scotland. • Gives confidence to businesses and the Board of Directors that the practices of the BID Company are robust and accord with good practice and • supplies an audit trail to support any future evaluation of the BID Company. 21 Having had ongoing support and access to various training and promotional opportunities for my business I cannot imagine Paisley First not being there as I simply would not be able to currently afford to access things like billboard ads without their input. “Furthermore, the input both in terms of both encouragement and practical support for my "Feel Good February" festival each year has been invaluable and I cannot imagine what losing that would do to the festival.” THE BUTTERFLY ROOM
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 PAISLEY FIRST BOARD OF DIRECTORS The Paisley First Board of Directors is made up of a group of volunteers from a cross section of the business community within Paisley town centre as well as a local authority representative. Current board members of the Paisley First BID are: Elaine Templeton, TasteBuds Paisley Chair Ronald Girvan Nationwide Building Society Vice Chair Caroline Sweeney Restoration & Creation Richard Ford The Paisley Centre Ian Henderson Henderson Properties Ltd Helena Brown The Print Centre Declan Fallon Kenneth Edwards Hairdressing Alasdair Morrison Renfrewshire Council 22
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. PAISLEY FIRST BUSINESS IMPROVEMENT DISTRICT CONTACT DETAILS Paisley First 1 County Place Paisley PA1 1BN Tel: 0141 237 8120 Email: ask@paisleyfirst.com 23
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst PAISLEY FIRST BUSINESS PLAN 2025 – 2030 Header Header Sub Heading 24
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst Your town, your business, your BID…. TESTIMONIALS Read what our members have to say about Paisley First Paisley First does a tremendous job in promoting Paisley and all its local businesses. From the annual CarFest to October FiverFest and many more innovative events like the Dinosaur Trail, Paisley First encourage more people to visit our town centre. This is beneficial for the town. “Having worked in partnership with Paisley First for a number of years, they embrace diversity and equality to help those with mobility challenges and disabilities move around and participate fully in social, economic and cultural activities. “Shopmobility Renfrewshire is proud to work in partnership with Paisley First and will continue to support them wherever we can.” SHOPMOBILITY RENFREWSHIRE Paisley has a distinct community and a great deal to celebrate. Paisley First are a generous and important community force for inspiring a love and care of local. “The BID helps to keep local businesses afloat and earns their gratitude - alongside the gratitude of Buddies.” RAINBOW TURTLE Two Towns Down appreciate what Paisley First does for our Town, promoting small businesses and linking them with local events throughout the year. “Their dedication to raising the profile of Paisley and our businesses gives us back the time to just concentrate on the day to day running. Having them there to advise, support, identify and provide training for us all, makes them such an asset to our Town. “We are not within the BID area but felt this was such an outstanding service we opted in. We love what Paisley First does for the Town, promoting small businesses and council ventures.” TWO TOWNS DOWN BREWERY Voluntary BID Member We enjoy and benefit from getting involved in Paisley First projects such as FiverFest, Student Deals, the billboard advertising campaign as well as the CarFest and Christmas markets. “It would be a big loss if we were to lose these activities, we need a dedicated organisation to put the needs of local businesses in Paisley first.” JOHN MCKAY JEWELLERS Our partnership with Paisley First has proven to be hugely valuable and we have appreciated their support. The promotional events, activities, and collaborative projects have not only boosted our visibility, but also enabled new connections to grow with other local businesses. “Their commitment to improving the town's infrastructure, aesthetic appeal and buzz has created a more welcoming environment for businesses, residents, and visitors. “We look forward to continuing our partnership and seeing Paisley’s town and businesses flourish.” STAFFFINDERS Paisley First delivers in bringing people into the town centre for all sorts of events and activities. “Without them, we wouldn’t have all these special attractions to bring people in.” HARVIES TOBACCONIST 25
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0141 237 8120 www.paisleyfirst.com Like us on Facebook - paisley first Follow us on Instagram - @paisley_first Follow us on Tik Tok - @paisleyfirst