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Review of Renfrewshires Public Transport Provision

Renfrewshire Council · 1 May 2024
Back to Leadership Board — 1 May 2024 and its agenda

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To:  LEADERSHIP BOARD 
On:  01 May 2024 
Report by: DIRECTOR OF ENVIRONMENT, HOUSING AND INFRASTRUCTURE 
Heading: Review of Renfrewshire’s Public Transport Provision 
1. Summary 
1.1 At the meeting of the Leadership Board of 26 April 2023, the Board approved recommendations
relating to a review of Renfrewshire’s Public Transport provision. The recommendations
approved were:
 that the commencement of the Review of Renfrewshire's Public Transport Provision be
noted;
 that the first stages of the Review as set out in section 5 of the report be noted;
 agreed that update reports be brought back to this Board; 
 as part of the review, Officers be instructed to engage with the Community Transport
Association who had a track record in supporting communities in setting up successful,
sustainable not for profit public transport options; 
 that Council called on the Scottish Government to take decisive action to 
o Reverse the soon to be implemented cuts to Renfrewshire bus services;
o Investigate the placing of strict conditions on support to private bus companies;
o Look at introducing caps on fares to encourage people to use bus services; and
o Move towards bringing local bus services under local authority control 
1.2 Officers engaged a transport consultant Systra, to deliver this review on the basis of the
recommendations from the Leadership Board with a view to outlining recommendations for how
the public transport network in Renfrewshire could be improved for the benefit of the communities
of Renfrewshire. 
1.3 This report sets out the key stages the consultant considered as part of the review and the local
and regional context for the current public transport network as well as looking further afield for
any successful models currently in operation elsewhere. 
1.4 During this period, Strathclyde Partnership for Transport (SPT) have also been conducting a
Regional review of public transport and have developed a Regional Bus Strategy. The
Renfrewshire report links to but is not constrained by the work ongoing at a regional level.

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SPT’s regional bus strategy is out for consultation at the present time. The strategy presents
potential future operating models for the way forward for bus services across the region.  The
Council intends to submit a response to the consultation and this will be presented to the
Infrastructure, Land and Environment Policy Board in May, along with the response the Council
would intend to submit to SPT a copy of the Systra report ( as attached at appendix 1) to support
the development on the strategy for Renfrewshire and the Region. 
1.5 The full report is attached as an Appendix to this report but is summarised in some detail at
sections 3 to 5 below. 
2.      Recommendations 
It is recommended that the Leadership Board: 
2.1 Notes the completion of the review and the results of the public consultation highlighted within
the report, 
2.2 Agrees that officers from Renfrewshire should participate in wider regional discussions on the
implications of alternative delivery models for bus services in Renfrewshire, 
2.3  Agrees that officers should engage with bus operators and SPT in relation to the development of
Bus Service Improvement Partnerships, and 
2.4 Notes the positive progress been made with delivering a community transport model for
Renfrewshire.   
3.   Public Transport Network Review 
3.1 Background to the Review
The overall aim of the review was to assess the current local bus network and understand the
range of interventions that may be available to the Council as well as understanding the role that
community transport could play in a future model. 
3.2 The review is set within the context of national, regional and local policy drivers including;
 National Transport Strategy 2 (NTS2) – the strategy for Scotland aims to provide fair,
easy and affordable access to all through an inclusive, safe and accessible transport
system. 
 Regional Transport Strategy (RTS) – the RTS for the west of Scotland covers the period
between 2023 and 2028 to ensure the area is well connected with active, liveable
communities, facilitated by high quality, sustainable, low carbon transport. 
 SPT Regional Bus Strategy – SPT’s regional bus strategy has been developed and is
out for consultation at the present time. The strategy presents potential future operating
models for the way forward for bus services across the region as outlined below:
o Business As Usual; 
o Voluntary Partnerships;

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o Bus Service Improvement Partnerships; 
o Local Services Franchising; and 
o Municipal Bus Company 
The consultation on the regional strategy is open until 13 May 2024 and officers will
provide a response to the consultation which will be provided to the next meeting of the
Infrastructure, Land and Environment Policy Board for approval. We have advised SPT
that the response provided by the closing date will be subject to approval of the ILE Board
on 29 May 2024. 
Officers appreciate that this is a topic which generates significant interest and elected
members and the general public are encouraged to submit individual responses and the
consultation can be accessed at the web address below:
www.spt.co.uk/about-us/what-we-are-doing/regional-transport-strategy/bus-
strategy/ 
 Local Transport Strategy (LTS) – the Council is developing a new LTS which should be
ready for publication in early 2025. The should reflect the key priorities for national and
regional strategies but also identify measurable actions that the Council can take to
achieve these ambitions. 
 Ren Zero – Sustainable Transport is one of the key themes within the Ren Zero plan and
will be a major focus for the organisation as we work towards net zero by 2030. 
3.3 Renfrewshire Demographic Context
As outlined in Section 2 of the Review Report, bus journeys have been declining in Scotland and
the former Strathclyde region have dropped by around 35% since around 2008/09. 
3.4 Commuting and retail journeys make up over 50% of all journeys regardless of the mode of travel.
bus journey purposes. When considering public transport journeys (bus and rail) commuting to
work, the Renfrewshire figure is slightly higher at 16% than the Scottish average of 15%. 
3.5 Over a similar timeframe car ownership has significantly increased, with that increase figure in
Renfrewshire being around 20%. However, in Renfrewshire, there are currently 25% of
households who do not have access to a car, this figure is even more start in lower income SIMD
areas where they reach up to 55% and therefore these communities rely on these services to be
operating effectively to go about their daily lives. 
3.6 Consultation Process
One of the key priorities within the review was to consult with the public to better understand the
localised experience they have when accessing bus services and to identify the barriers to
increasing public transport patronage. 
3.7 The public consultation comprised of online and paper based surveys combined with a series of
facilitated drop in sessions where the public could speak to Council officers about their concerns
on a face to face basis. 
3.8  Almost 1,800 responses were received during the consultation period with a summary of the main
response issues highlighted below and expanded upon in more detail in the Appendix.

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Frequency of bus use 
From the figure below, many of the respondents were those who are frequent bus users with 69%
using a bus at least once per week 
Time of Travel 
The most frequent time of travel was between 9.30am and 4pm on a weekday, however more
than half of the respondents also identified that they travel by bus at the weekend. The graph
shows the level of demand there is for services operating in the off peak hours and weekends. 
Satisfaction with buses in Renfrewshire   
The overwhelming majority of respondents, 82%, answered that they were dissatisfied to at least
some extent with the current provision of bus services in Renfrewshire. The response
demographic outlines that bus users were on average more satisfied with services that non users
although dissatisfaction reasons could include services no longer being available in certain areas.

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Reasons for not travelling by bus   
A variety of responses were given by respondents in relation to the reason why they did not travel
by bus with 54% stating it was because bus services did not operate in their area. These were
closely followed by 47% stating it was due to access to alternative transport and 42% advising it
was due to buses to serving their destination. 
Measures to encourage more bus journeys  
As expected, there were a number of improvements that would encourage more people to use
bus services on a more regular basis. 75% of respondents advised that more frequent services
would encourage them to use the bus as a method of transport.   
Respondents also offered a number of other points including:
 39 respondents advising they would like to see better regulation of bus operators and
for them to be held accountable for service levels,
 172 respondents felt that increasing competition and having more than one operator in
the area would improve the service, and
 53 highlighting they would like to see better customer service provided by drivers. 
In addition to the public consultation document, the drop in sessions produced broadly similar
themes with the key problems identified during these sessions highlighted below.

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3.9  Bus Network Review
The bus network in Renfrewshire is dominated by one main bus operator (McGills) being
responsible for over 75% of routes in the area, with the second biggest operator (First Glasgow)
covering around 10% of the market. 
3.10  In Renfrewshire over 80% of the bus network is service by commercial routes with the
remaining share being subsidised services, where the route is not financially attractive to an
operator but there is a community need and the routes are subsidised through SPT. 
3.11 At the current time there are no direct bus services from Bridge of Weir, Kilbarchan and
Houston to the Royal Alexandria Hospital or Paisley. 
3.12 The frequency of bus services has been analysed over the time periods 2015 – 2019 and 2019
– 2023 in order to understand how bus services had changed before and after the pandemic.
The changes were then analysed at different time periods during the day to identify how these
changes then impacted services at peak and off peak times. 
2019 v 2015 Frequency
 Between 7am and 9am the majority of routes lost up to 10 buses in the AM period, with
reductions noted in key routes such as Paisley to Renfrew, Paisley to Johnstone,
Glasgow to Erskine, and Paisley to Bridge of Weir, 
 Between 10am and 3pm the majority of routes lost 10 buses per hour with the Paisley
to Johnstone corridor showing a decrease of between 10 and 30 buses per hour. 
 Between 5pm and 7pm the majority of bus routes lost up to 10 buses per hour with
some stops in Renfrew showing loss of between 10 and 20 buses per hour. 
2023 v 2019 Frequency
 Between 7am and 9am there were further frequency reductions across a number of
Paisley routes, however some routes in Renfrew, Houston, Bridge of Weir and
Howwood witnessed frequency increases. 
 Between 10am and 3pm further reductions are noted across Paisley routes with some
marginal increase on the Paisley to Johnstone route. 
 The pattern of reduction from 2019 to 2023 continues in to the evening peak with a
number of routes showing reductions.

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3.13 In addition to frequency reductions, some bus routes have been withdrawn by operators. The
Scottish Government had utilised a Network Support Grant (NSG) to assist bus operators with
their recovery from the impacts of the pandemic. The removal of the NSG coincided with the
withdrawal of 6 bus services which served Renfrewshire. 5 of these routes were operated by
McGills, with 1 route being operated by First Glasgow. 
3.14 Bus Services also play a key role in providing access to employment areas with Paisley,
Renfrew, Johnstone and the Airport area being major employment centres. Paisley, Renfrew
and Johnstone are all well served with regular bus services, however the airport area only has
one service and as a result any cancellations or delays have a major impact. 
3.15 Network Review Summary 
When reviewing the data on services and combining with the outcome from the public
consultation process it is clear that there are a number of areas where the bus provision is sub-
standard. The main areas affected are:
 Langbank to Paisley,
 Dargavel/Bishopton,
 Erskine to Paisley,
 Connections to the Royal Alexandria Hospital, and 
 Connections to the Southwest area of Renfrewshire – Houston, Bridge of Weir and
Kilbarchan. 
3.16 A number of recommendations have been made in pages 67 and 68 of the report, however it
should be noted that in the commercial operating market that bus provision is currently provided
in, there are limitations on how many of these recommendations the Council can take forward in
the short to medium term. 
3.17 There is a specific reference to community or demand responsive transport and this is covered
in more detail at section 4 of this report. 
3.18 Previous engagement with bus operators has resulted in requests from operators for the
Council to improve the infrastructure associated with public transport. The main areas that
operators have highlighted which they advise would allow them to improve service frequency
and reliability are:
 Provision of dedicated bus priority infrastructure including bus lanes and real traffic light
priority systems,
 Improvements to enforcement of traffic restrictions to reduce private cars being an
obstruction to public transport, 
 Removal of on street parking from key bus corridors to support journey time and
frequency improvements, and
 Expansion of real time information infrastructure. 
4. Bus Operating Landscape and Opportunities for Change 
4.1 Since bus services were deregulated in 1986 the role of local authorities in the delivery of bus
services is limited to the provision of infrastructure on the local road network and engagement
with the regional transport authority (SPT) to make improvements to services. 
4.2 The Council does not have the power to regulate bus operations across its area and it cannot
prevent the withdrawal of services.

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4.3 The current commercial market results in the commercial operators being responsible for bus
network planning, bus fares and ticketing arrangements as well has the discretion of integrating
their services with other transport modes. 
4.4  As a result of this the bus operators have the power to plan and design services whereas the
Council is only able to plan routes that are deemed to be required from a social rather than a
profitable point of view and this is delivered with support from SPT. 
4.5  As outlined at section 3.2 above, SPT’s Regional Bus Strategy has highlighted a number of future
potential operating models for the bus network and as part of the Council’s review, Systra have
carried out an assessment and options appraisal of the different models available. 
4.6 The options considered are:
 Status Quo – Delivered through a voluntary partnership arrangement which seeks to
strengthen current relationship and delivery of joint outcomes. At the current time the
Council is already a member of the Glasgow City Region Bus Partnership which is
comprised of the eight local authorities, SPT and bus operators in the area. 
 Bus Service Improvement Partnership (BSIP) – This is a new form of statutory
agreement that would ensure agreements between operators and a transport authority
were binding and can include sanctions if commitments are not adhered to. 
 Bus Franchising Scheme – Franchising moves competition on to a operating contract
level rather than on road competition between operators. This provides a greater degree
of control over bus service specifications and fares to local transport authorities. The
authorities would then procure contracts to deliver the levels of service it requires
necessary to meet the needs of communities. 
 Municipal Ownership – As a result of the changes from the Transport (Scotland) Act
2019 local transport authorities can create municipally owned bus companies to compete
for contracts and operate registered bus services. The municipal operator would likely be
an arms-length organisation wholly owned by the authority but providing separation when
competing for contracts. 
The full detail of the appraisal is contained at page 74 of the review report, with a summary
provided in the table below: 
It is agreed within the report that the status quo is not the preferred way forward and is unlikely
to have any real effect on improving the bus network in the future. The summary
recommendations are that the alternative models should be explored and in order to derive the
most significant improvements to the network, these should be considered at a regional level.

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5.   Community Transport 
5.1  There are a number of circumstances where community transport can play a role in the delivery
of vital transport services for local communities, particularly where users cannot access public
transport because of mobility issues or there is a lack of service provision in their area. 
5.2 Council officers have been working with a number of different community groups who have
expressed an interest in starting a community transport organisation. This work has resulted in
the creation of a group called Renfrewshire Community Transport. They are now a Scottish
charitable incorporated organisation and have been successful in securing £25,000 funding from
the Sustainable Communities fund to develop a business plan to identify a way forward for
delivering a community transport model in Renfrewshire. 
5.3 Council officers will continue to support the organisation and will provide resources to create a
robust business plan that can then be adopted by other organisations in the future. 
6.   Next Steps 
6.1  It is clear from the report that there are options to consider for the future direction of the public
transport landscape in the future, however there are some more short-term actions that the
Council can set out to achieve in order to improve services for local communities whilst awaiting
more fundamental model change. 
6.2 Council officers will review the infrastructure provided for local bus services and identify where
there are opportunities for delivering improvements. It is however worth noting that the SPT
capital programme for 2024/25 has been reduced to £0 so there is little scope for delivering
infrastructure improvements in 2024/25. 
6.3 Officers will also respond to the SPT Regional Bus Strategy consultation, however given the
varying personal opinions on the issue elected members may be keen to provide individual
responses also.

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Implications of this Report 
1. Financial – Although the expected financial impact of alternative models for bus service
delivery cannot be quantified at the current time it is anticipated that a franchising model could
require significant additional public expenditure to deliver. 
2. HR and Organisational Development – none 
3. Community Planning 
Our Renfrewshire is thriving / Reshaping our place, our economy and our future –
By continuing to support public transport improvements we will continue to facilitate
access to employment and economic growth. 
4. Legal – none 
5. Property/Assets – none 
6. Information Technology – none 
7. Equality & Human Rights - The recommendations contained within this report have been
assessed in relation to their impact on equalities and human rights. No negative impacts on
equality groups or potential for infringement of individuals’ human rights have been identified
arising from the recommendations contained in the report. If required following implementation,
the actual impact of the recommendations and the mitigating actions will be reviewed and
monitored, and the results of the assessment will be published on the Council’s website. 
8. Health and Safety – none. 
9. Procurement – none. 
10.  Risk – none.   
11. Privacy Impact – none. 
12. Cosla Policy Position – none. 
13. Climate Impact – Delivering an improved public transport service for communities across
Renfrewshire should result in a decrease in private car mileage which is a major contributor to
emissions across the area. 
List of Background Papers - none 
Author  Gordon McNeil, Director of Environment, Housing & Infrastructure
e-mail:  gordon.mcneil@renfrewshire.gov.uk

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Renfrewshire Bus
Network Review
and Future Options
Study Report

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3
1. Background to the Study
▪ Aims and Objectives
▪ Policy Review
2. Demographic Context
▪ Population and Socio-economic Data
▪ Bus Journeys, Car Ownership and Travel to Work
data
3. Consultation
▪ Online Survey
▪ Public Drop-in Sessions
4. Network Analysis
▪ Existing Bus Market and Core Services
▪ Change in Bus Routes and Frequency
▪ Service Withdrawal
▪ Accessibility Gaps
▪ Bus Priority Measures
5. Alternatives for Change
▪ Current Operational Model
▪ Bus Partnership and Reform Options
▪ Comparison of Operational Models
▪ Appraisal of Bus Partnership and Reform Options
▪ Costs and Revenues of Delivery Models
▪ Recommendations
6. Community Transport
▪ Existing Situation
▪ Demand for Community Transport
▪ Proposal for Community Transport
7. Actions to Take Forward
Contents
Renfrewshire Bus Network Review and Future Options

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LA CONFIANCE TRANSPORTE LE MONDE
Background to the Study
Section 1

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5
Aims and Objectives of the Study
▪ Aims
▪ Undertake a review of local bus network in Renfrewshire and advise on the range of interventions now
available to the Council to tackle any perceived shortfalls, including the potential role of the community
transport sector.
▪ Objectives
▪ Identify gaps in local bus services
▪ Identify user (and non-user) needs and perceptions
▪ Identify potential solutions to improve bus provision
Renfrewshire Bus Network Review and Future Options

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6
Policy Overview
The Renfrewshire Bus Network Review is set within the context of the goals and
objectives set out by national, regional and local policies. Below is a summary of the
policies and strategies that are relevant to this study.
National Policy
National Transport Strategy 2 (NTS2)
Scotland’s National Transport Strategy 2 (NTS2) envisage to have a sustainable,
inclusive, safe and accessible transport system, helping deliver a healthier, fairer and
more prosperous Scotland for communities, businesses and visitors. To this end,
NTS2 sets out priorities that include-
▪ Reduce inequalities
▪ Will provide fair access to services we need
▪ Will be easy to use for all
▪ Will be affordable for all
▪ Take climate change action
▪ Identify gaps in local bus services
▪ Identify user (and non-user) needs and perceptions
▪ Identify potential solutions to improve bus provision
Renfrewshire Bus Network Review and Future Options
Figure 1 : Sustainable travel hierarchy

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7
Regional Policy
Regional Transport Strategy
The Regional Transport Strategy for the west of Scotland 2023-2038 aims to make the west of Scotland “an attractive, resilient and well-
connected place with active, liveable communities and accessible, vibrant centres facilitated by high quality, sustainable and low carbon
transport shaped by the needs of all”.
The following objectives of the RTS emphasise on the need for public transport improvement in the region to achieve its strategic vision.
▪ To improve accessibility, affordability, availability and safety of the transport system, ensuring everyone can get to town centres, jobs,
education, healthcare and other everyday needs
▪ To reduce carbon emissions and other harmful pollutants from transport in the region
▪ To make public transport a desirable and convenient travel choice for everyone
Strathclyde Regional Bus Strategy-Draft Case for Change
▪ The Regional Bus Strategy draft case for change aims “To provide a world class bus network which reverses the long-term decline in travel by
bus, by developing a more efficient bus system which is fully integrated with other public transport, affordable to all and plays a key role in the
social, environmental and economic development of the region”.
The SRBS sets out three key objectives-
▪ Increase Network Coverage
▪ Increase affordability of bus network
▪ Increase attractiveness of the bus network
Renfrewshire Bus Network Review and Future Options
Policy Overview

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8
Local Policy
Key local Transport policies and strategies that identify public transport improvements as crucial for sustainable growth are discussed
below.
Renfrewshire Local Transport Strategy
Renfrewshire is currently developing a new Local Transport Strategy (LTS). The 2017 LTS Refresh states the key objectives including-
▪ Extend opportunities for all by:
▪ Combating poverty and promoting equality including
▪ Supporting behavioural change;
▪ Encouraging healthier lifestyles;
▪ Encouraging a choice of transport options;
▪ Improving access for all, including the mobility impaired.
▪ Encourage integration of services and an integrated approach by public bodies whilst achieving best value
Renfrewshire Economic Strategy 2020-2030
The Economic Strategy aims “To improve the economic infrastructure of Renfrewshire including better public transport provision, rail and road
capacity, and the provision of new digital connectivity and networks”.
It recognises the need for interventions that influence travel behaviours and modal shift including public transport improvement, exemplary
networks for walking and cycling, park and ride and demand management measures for private car use.
Renfrewshire Bus Network Review and Future Options
Policy Overview

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Renfrewshire Local Development Plan 2021
Renfrewshire LDP 2021 supports investment which assists sustainable communities by ensuring people and places are well connected
through access to a range of travel and transport networks. In particular, new developments “on sites which can be accessed sustainably to
encourage a modal shift from the private car to walking, cycling and public transport”.
The LDP also aims to support sustainable economic growth by delivering high quality development with “good accessibility to a range of
sustainable travel modes, based on links to the hierarchy of walking, cycling, public transport networks and ensuring integration with the
design and layout of the development and the wider network”.
Renfrewshire’s Plan for Net Zero
‘Sustainable Transport’ is one of the Key Themes and Actions within Renfrewshire’s Plan for Net Zero. The Priority areas for this theme
include-Extend opportunities for all by:
▪ Maximise active travel opportunities;
▪ Increase public transport patronage;
▪ Minimise car miles;
▪ Enable modal shift to Ultra Low Emission Vehicles (ULEVs);
▪ Alleviate transport poverty; and
▪ Local carbon offsetting: to make every trip in the Renfrewshire area net zero carbon.
Improvements to public transport provision will help increase patronage and minimise car distance kilometres. This will contribute to
reduction in carbon emission and help alleviate transport poverty.
Renfrewshire Bus Network Review and Future Options
Policy Overview

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Legislation
The Transport (Scotland) Act 2019
This review takes cognisance of the Transport Act 2019 and the powers given to local authorities related to bus operations, intended to give
local transport authorities more flexibility to respond to their own transport challenges. These include-
▪ Provision of bus services etc. by local transport authorities
▪ Bus services improvement partnerships
▪ Franchising frameworks and franchise agreements
▪ Provision of service information when varying or cancelling registration
▪ Smart and integrated ticketing
▪ Provision of information about bus services
Renfrewshire Bus Network Review and Future Options

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LA CONFIANCE TRANSPORTE LE MONDE
Demographic Context
Section 2

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12
Renfrewshire Population
Population
▪ 2022 Census - 183,800, an increase of 9,000 from 2011
▪ Male - 48.4% ; Female - 51.6% (2021 estimate)
▪ Renfrewshire population by age group (2021 estimate):
Ageing Population
▪ 17% are under 16; 12% are 16 to 24; 54% are 25 to 64; and 19% are 65
or over.
▪ 65 and over age groups have grown since 2011, while the proportion of the
population under 24 has dropped.
Ethnicity
▪ The Black, Asian and Minority Ethnic (BAME) population
accounts for 2.8% of the overall local population​. This equates to 4,781
people. Of these:
▪ 65% are Asian; 17% are African; 9% are from multiple ethnic
backgrounds; 2% Caribbean; and 7% from other ethnic groups​.
Renfrewshire Bus Network Review and Future Options
29,784
17,798
46,950 50,823
19,047 15,538
0
10,000
20,000
30,000
40,000
50,000
60,000
0 to 15 16 to 24 25 to 44 45 to 64 65 to 74 75 and
over
People
Age Group
Population by Age Group
(NRS Mid-Year Estimate for 2021)
-2.70%
-9.40%
3.90% 2.30%
17.80% 15.40%
-15%
-10%
-5%
0%
5%
10%
15%
20%
0 to 15 16 to 24 25 to 44 45 to 64 65 to 74 75 and
over
%
Change
Age Group
Population % Change by Age Group
(2011-2021, NRS Mid-Year Estimate)
Figure 2(a,b): Age profile and population change in Renfrewshire
(a)
(b)

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13
Socio-Economic Data
Deprivation
Figure 3 shows Scottish Index of Multiple Deprivation
(SIMD) in Renfrewshire. Most deprived areas are-
▪ Paisley
▪ Renfrew
▪ Johnstone
▪ Linwood
It is estimated that in 2019/20 6,997 (23.1%) children in
Renfrewshire were living in poverty after housing
costs. This is almost 1 in every 4 children. (Renfrewshire
Health and Social Care Partnership)
Renfrewshire Bus Network Review and Future Options
Lochwinnoch
Howwood
Bridge
of Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Linwood
Figure 3: Level of deprivation in Renfrewshire
Paisley

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14
Historical Data
Passenger Journeys
Historical data shows that bus journeys in Scotland have been declining
over the years (Figure 4). In Southwest and Strathclyde region, bus
passenger journeys dropped by about 35% between 2008-09 and 2019-
20.
Travel to Work and Other Purposes
Table 1 shows percentage of trips by purposes and Commute and
shopping trips make up more than half of all journeys. Travel to work
data 2019 in Table 2 shows that a similar proportion of people in
Renfrewshire (16.0%) use public transport for commuting compared
with the national average (15.0%). 2011 household survey data show
that 62.4% of employed people in Scotland travelled to work by car.
This implies that a majority of the commute trips in Renfrewshire are
also made by cars.
Renfrewshire Bus Network Review and Future Options
% Business
Journeys
% Commuting
Journeys
% Education
Journeys
% Health
Journeys
% Shopping
Journeys
Scotland 2.4 23.3 5.6 2.2 23.6
Renfrewshire 2.0 24.0 5.0 3.0 30.0
% Bus
Journeys To
Work
% Cycling
Journeys To
Work
% Train
Journeys To
Work
% Walking
Journeys To
Work
Scotland 9.6 2.7 5.4 12.0
Renfrewshire 10 1.0 6.0 4.0
Table 1: Percentage of trips by purpose in Renfrewshire and Scotland Table 2: Travel to work by mode in Renfrewshire and Scotland
Figure 4: Change in total passenger journeys (Source: Department for Transport)

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15
0
5
10
15
20
25
30
35
40
45
50
%
Of Households
with no Access to a Car
Year
Households with no Access to a Car
Renfrewshire Car Ownership
Renfrewshire Car Ownerships
Figure 5 shows that car ownerships in Renfrewshire have increased by
about 20% between 1999 and 2021. Currently there are 25% households
who do not have access to a car.
Table 3 below gives an indication of the specific Intermediate Zones with
the highest percentage of households without access to a car, for within
the bottom 2 deciles for SIMD Income
Renfrewshire Bus Network Review and Future Options
Table 3: Car ownership level areas in low-income areas
Locality Name Percentage
without a car
Origin TTW Percentage
travelling to work by bus
Linwood 53.9% 19.8%
Renfrew 55.9% 15.5%
Paisley 60.0% 13.0%
Johnstone 55.3% 11.0%
Zone Name Income
Decile
Percentage
without a car
S02002263 Paisley Ferguslie 1.9 55.0%
S02002277 Paisley Gallowhill and Hillington 1.7 51.9%
S02002259 Johnstone Northwest 1.5 50.0%
Table 4: Travel to work by bus in low car ownership areas
Bus Reliance For Travel to Work
Table 4 shows the localities in Renfrewshire with the highest travel to
work by bus mode share. This table is ordered by origin percentage
travelling to work by bus. Nearly 20% of commute trips from Linwood are
made by bus which is almost twice the national average (10.4%).
Figure 5: Household with no access to cars  (Source: Statistics.gov.scot)

Page 25

LA CONFIANCE TRANSPORTE LE MONDE
Consultation
Section 3

Page 26

17
Introduction
Public consultation has been undertaken using an online questionnaire survey and public drop-in sessions in
Renfrewshire.
▪ Online Survey
▪ A questionnaire survey was developed and disseminated via Renfrewshire council website, social media
and targeted emails to community councils. Paper surveys were available on request. The survey was
anonymous and included questions regarding the level of bus usage.
▪ Public Drop-In Sessions
▪ Public drop-in sessions were held at five selected locations around Renfrewshire. The sessions were
facilitated by a team of two members, one each from SYSTRA and Renfrewshire Council.
Renfrewshire Bus Network Review and Future Options

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18
Online Survey
As part of this review, Renfrewshire Council undertaken an online survey between
Friday 20th October 2023 and Friday 24th November 2023, to gather views from
Renfrewshire residents.
The survey aimed to understand local views towards the bus network and identify
any gaps in provisions/barriers to bus use.
The survey was designed by SYSTRA Ltd and hosted (online) and publicised by
Renfrewshire Council through different channels, including on their website, social
media and targeted emails to community councils.
A total of two hundred posters were displayed on prominent bus stops and on-board
buses (Figure 6), and residents were also able to complete the survey at a number of
drop-in sessions held across Renfrewshire.
The survey was anonymous and was open to all residents, regardless of their level of
bus use.
Renfrewshire Bus Network Review and Future Options
Figure 6: Renfrewshire bus survey poster

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19
Online Survey
Sample Profile
A total of 1,787 responses were received during the survey period.
Participants were self-selecting but covered a mix of demographic
types.
Figure 7 shows that the majority of the sample identified as women
(71%), whilst around three in ten respondents identified as men
(28%). A higher-than-average proportion of women completed the
survey compared to the average in Renfrewshire (71% vs 52%1).
Just over a third of respondents fell within the 35-54 age category
(35%), followed by a quarter of respondents who were aged between
55 and 65 (26%), and a fifth who fell within the 66-79 age category
(20%). Just 2% of the sample were aged 80 or older. These figures
are broadly representative of the age profile within Renfrewshire.
Renfrewshire Bus Network Review and Future Options
AGE
GENDER
Which age group do you
fall within?
(n=1,781)
Which of the
following best
describes your
gender?
(n=1,772) 1%
28%
71%
I use another term
Man
Woman
2%
21%
26%
35%
16%
80 and older
66 - 79
55 - 65
35 - 54
18 - 34
1,787
1Scotland’s Census 2022, National Records of Scotland Figure 7: Survey sample characteristics in terms of Gender and Age

Page 29

20
Online Survey
Sample Profile
Figure 8 shows that a fifth of the sample reported that the Equality
Act definition of a disabled person applied to them (21%). This is
representative of the proportion of disabled people in Renfrewshire.
60% of the respondents did not have any concessionary bus pass.
Majority of the bus pass holders were elderly people (60+).
Just under half of the respondents have access to a car or van as a
driver (47%), while 1% have access to a motorbike or moped. Just
over half of the respondents reported not having access to any of
these vehicles as a driver (52%).
Renfrewshire Bus Network Review and Future Options
MOBILITY
BUS PASS
VEHICLE ACCESS
[Equality Act description of a
disabled person] Does this
definition apply to you?
(n=1,766)
What type of Scottish
National Entitlement
Card do you have?
(n=1,787)
Do you have access to a car,
van, motorbike or moped as a
driver? (n=1,787)
Yes,
21%
No,
79%
60%
4%
7%
29%
None
Young Persons' NEC
Disabled NEC
60+ NEC
1%
47%
52%
Motorbike
Car/van
None
Figure 8: Survey sample characteristics in terms of  Mobility, Bus Pass, and Vehicle
access

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21
Online Survey
Frequency of Bus Use
92% of respondents have travelled by bus within the last year, while 69% respondents are travelling by bus at least once a week (Figure 9).
Renfrewshire Bus Network Review and Future Options
Q4. During 2023, how often have you used this mode (bus) on average?
N= 1,787
31%
28%
10% 10% 8%
5%
8%
5 days a
week or
more
2-4 days a
week
About
once a
week
Less than
once a
week, but
at least
once or
twice a
month
Less than
once a
month,
but more
than twice
a year
Once or
twice a
year
Never
OVERALL SUMMARY
▪ Many respondents are frequent bus users, with
nearly a third (31%) travelling 5 days a week or more.
▪ 69% travel by bus frequently (at least once a week),
23% are less frequent users (less than once a week
but at least once a year), whilst 8% never travel by
bus.
Figure 9: Participants’ frequency of bus use

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22
Online Survey
Time of Travel
As show in Figure 10, when travelling by bus, the most popular time to travel was between 9.30 and 4pm on a weekday, and at the
weekends.
Renfrewshire Bus Network Review and Future Options
Q5. When travelling by bus, what time(s) of day do you tend to travel?
N= 1,644
OVERALL SUMMARY
▪ The most frequent time of travel by bus was between
9.30 and 4pm on a weekday (n=970, 59%).
▪ More than half of the respondents (56%) also
reported that they travel by bus at the weekend.
▪ More than a fifth of the respondents travel late in the
evening (between 7pm and 11 pm)
This demonstrates their reliance on buses in the off-
peak hours and weekends.
47%
59%
42%
22%
5%
56%
Before
9.30am on
a weekday
Between
9.30am
and 4pm
on a
weekday
Between
4pm and
7pm on a
weekday
Between
7pm and
11pm on a
weekday
After
11pm on a
weekday
Weekend
at any
time
Figure 10: Participants’ time of travel by bus

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23
Online Survey
Satisfaction with buses in Renfrewshire
Generally, respondents are dissatisfied with the provision of buses within Renfrewshire.
Renfrewshire Bus Network Review and Future Options
Q9. When travelling by bus, what time(s) of day do you tend to travel?
N= 1,644
OVERALL SUMMARY
▪ The majority of respondents (82%) answered they
were dissatisfied to some extent with the current
provision of buses (Figure 11).
Very satisfied, 2% Somewhat satisfied, 8%
Neither satisfied
nor dissatisfied,
6%
Somewhat
dissatisfied,
26%
Very
dissatisfied,
57%
TRENDS BY RESPONDENT PROFILE
▪ Bus users were slightly more likely to be satisfied
than non-users (11% vs 2%).
▪ Scottish NEC owners were more likely to be satisfied
than those without (15% vs 8%)Figure 11: Bus user satisfaction

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24
Suggested Improvements
Respondents were invited to provide further comments as to how bus provision in Renfrewshire could be improved.
1,058 respondents chose to make further comments, and these have been categorised as follows:
Renfrewshire Bus Network Review and Future Options
Specific
route
improvemen
ts (882
comments) Reliability
and timing
improvemen
ts (667
comments)
Operator
specific
(272
comments) Impact of
bus travel
(86
comments)
Other
improvemen
ts (63
comments)

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25
Non-users: Reasons for not travelling by bus
The main reasons for not using the bus are due to buses either not operating from respondents’ origins or to
their chosen destinations. Having alternative transport was also one of the main reasons for not travelling by
bus.
Renfrewshire Bus Network Review and Future Options
Q10. You mentioned that you have not travelled by bus within the last year. Why is this?
N= 143
OVERALL SUMMARY
▪ Respondents said they do not travel by bus due to
buses not operating in their area (54%) or to their
destination (42%) (Figure 12). .
▪ Meanwhile 47% said they had alternative transport
e.g. car.
▪ Male respondents were more likely to select ‘long
journey times’ (38% vs 17%) or access to alternative
transport (62% vs 42%).
4%
5%
9%
14%
14%
14%
16%
21%
21%
25%
42%
47%
54%
Accessibility issues
Difficulty in accessing info online
Fear of COVID/illness
Buses unreliable (cancellations)
Lack of fare information
Bus is too expensive
Buses do not run on time
Bus journey times are too long
Prefer the comfort of other modes
Lack of flexibility and convenience
Buses do not serve my destination
I have alternative transport e.g. car
Buses do not operate in my area
Figure 12: Participants’ reasons for not travelling by bus

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26
Improvements to encourage more bus journeys
Respondents said that more frequent services, improved reliability and more bus routes would be most
likely to encourage bus journeys.
Renfrewshire Bus Network Review and Future Options
Q11. What improvements to bus travel would most likely encourage you to make more journeys by bus?
(Select up to five) N= 1,787
OVERALL SUMMARY
▪ 75% respondents said that more frequent services
would encourage them to use the bus, alongside
more bus routes (60%) (Figure 13).
▪ Reliability is also an important factor, with 67%
wanting more reliable services and 43% selecting
‘fewer cancellations’. 
▪ Disabled people were more likely to want improved
on-board accessibility (17% vs 2%), and males were
more likely to selected improved integration (28% vs
17%).
2%
2%
3%
5%
6%
9%
10%
13%
20%
25%
34%
43%
60%
67%
Covid reassurances
Nothing
Ticketing improvements
Improved on-board accessibility
More comfortable on-board
Improved personal safety
Other
Improved waiting facilities
Improved integration with other modes
Improved timetables/service information
Cheaper fares
Fewer cancellations
More bus routes
Buses running more reliably on time
Other included
earlier/later and
weekend services
(34), improved
driver customer
service (18), and
more competition
from other
operators (17)
Figure 13: Improvements desired by the participants

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27
Suggested improvements - Routes
Renfrewshire Bus Survey Findings
50 respondents
commented that they
do not have a local bus
service.
188 respondents
commented that they
did have a route, but it
was either withdrawn
or changed.
Many respondents suggested locations where they felt bus routes were required:
Braehead Shopping Centre (32)
Erskine to Paisley / Renfrew (87)
“The no 22 Erskine/Paisley route is
sorely missed. It was a great service”.
Dargavel / Bishopton (73)
“Dargavel village is a growing village however the transport
facilities are very poor”.
Gallowhill Loop (36)
Royal Alexandra Hospital (73)
“It would be much better to be able
to get to appointments easier and
without worry of missing a bus”.
Kilbarchan (35)
Houston (38)
Bridge of Weir (31)
Langbank (38)
Johnston (34)
N=1,058 that provided further comments. Number of comments made about each area is provided in brackets.
Figure 14: Location of improvements suggested by participants

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28
Suggested improvements – Reliability/timing
Renfrewshire Bus Survey Findings
MORE FREQUENT SERVICES
166 respondents commented that they would like to see more frequent bus services.
Some commented that there is one bus every 1 or 2 hours and would appreciate a half-
hourly service during peak times.
“ Cancellations were also an issue for
many, with 151 commenting on this.
There is also frustration around (lack of)
communication of cancellations.
The current  bus service is not working for most
people with fewer buses and restricted times.
“
“
FEWER CANCELLATIONS
SERVICES RUNNING LATER/EARLIER AND/OR AT WEEKENDS
119 respondents commented that they would like to see services starting earlier in the
morning or later in the evening, and more frequent services at weekends.
95 respondents said they want a more
reliable bus service and buses to run on time.
MORE RELIABLE SERVICES
Why have an information board at a bus stop when
they do not turn up on time or it is a no show.
“
“
More routes and more frequent buses. Where I
live the buses stop running after 7pm.
“
“

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29
Suggested improvements – Operator
Renfrewshire Bus Survey Findings
GREATER COMPETITION REQUIRED
Many respondents (172) felt that increasing
competition and having more than one operator in the
area, would improve the service provided.
53 respondents commented that they
would like to see better customer
service provided by drivers.
CUSTOMER SERVICE
“
Stop monopolising services, competition makes for a more
cost effective and improved product for consumers.
“
Why have an information board at a bus stop when
they do not turn up on time or it is a no show.
“
“
With a lack of railway lines in Erskine
and Renfrew, these towns are
particularly left to the whims of the
solitary bus provider.
““
39 respondents said they would like to
see better regulation of operators.
Some felt that operators should be
held accountable for poor service, and
some voiced frustration at complaints
not being dealt with to their
satisfaction.
REGULATION

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30 Renfrewshire Bus Survey Findings
A smaller number of respondents made comments related to other areas, including
communication/information, ticketing, and integration with rail:
▪ 43 comments related to a request for improved communication/information,
particularly when services are delayed and cancelled. Lack of information when a
bus is cancelled or late is perceived to add to frustrations of customers. “
When buses don't come there is no information as to
why and if the next one will appear.
“
▪ 43 comments from respondents who
feel the cost of travelling bus is too high
for the service received. 
▪ 24 respondents commented that they
would like to see better integration with
the rail network, whilst 14 comments
were related to requests for integrated
tickets.
“
Having a connected transport system without needing
to pay for separate travel fares.
“ “Bus provision has to be reimagined as a true public
service. I think the status quo is failing and that we
need new thinking, and expert driven solutions. “
Suggested improvements – Information, Fares and Ticketing

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31
Impact of Sub-standard Bus Provision
Renfrewshire Bus Survey Findings
Some respondents commented on the impact that a good or bad bus service can have:
Social exclusion / isolation Personal safety Access to services / jobs
Mental health / stress Environmental benefits
Some felt that
removal/change to
services had led to
some groups
(particularly
older/disabled people)
becoming isolated
Some respondents
commented that a poor
service has a negative
impact on their mental
health and they’ve felt
stressed due to cancelled
services
For some, an improved bus
service would encourage
them to get rid of their car
and would have a positive
impact on the environment.
Respondents
commented that a
frequent and reliable
bus service would
help improve access
to jobs.
Many commented that cancelled services
late at night had a negative impact on
their personal safety due to having to
either wait in the dark or walk home
The bus frequency and routes have been
cut and this is sometimes the only way
elderly or disabled people can travel.“ “
It is very unsafe due to late or no-
show busses, especially in the darker
evenings.“ “

Page 41

32
Frequency
92%
respondents have used
the bus within the last
year
Covid changes
travel by bus more since
the Covid-19 pandemic
39%
Satisfaction
83%
respondents are
dissatisfied with the
current bus provision
Key take outs
Renfrewshire Bus Survey Findings
Base: 1,787 Base: 1,787 Base: 1,787

Page 42

33
Non-bus reasons
54%
don’t travel by bus due to
lack of services in their
area
Improvements
respondents would travel
more if services were
more frequent
75%
Improvements
67%
would travel more if
reliability was improved
Key take outs
Renfrewshire Bus Survey Findings
Base: 143 Base: 1,787 Base: 1,787

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34
Public Drop In Sessions
To reach out to members of the public who unable to take the online survey or who feel more comfortable speaking to a
member of the team, SYSTRA jointly with Renfrewshire Council undertook five public drop-in sessions around Renfrewshire.
The locations were selected in liaison with the council’s communications team, making sure that each location captures a
certain geographic area. Two of the five sessions were run until late evening to allow people to drop in after work. Table 5
presents the schedule, locations and number of attendees in each session.
Renfrewshire Bus Network Review and Future Options
DATE TIME LOCATION FACILITATORS NO. OF
ATTENDEES
30th October
2023 10:00 to 16:00 Erskine Library, Bridgewater Place,
Erskine, PA8 7AA
Faqhrul Islam (SYSTRA)
Ian Black (Renfrewshire Council) 34
31st October
2023 13:00 to 19:30 Lagoon Leisure Centre, 11 Christie St,
Paisley PA1 1NB
Faqhrul Islam (SYSTRA)
Mark Higginbotham (Renfrewshire Council)
25
1st November
2023 13:00 to 19:30 Braehead Shopping Centre, King's Inch
Rd, Renfrew G51 4BN
Junaid Sahi (SYSTRA)
Ian Black and Stephen Heron
(Renfrewshire Council)
6
2nd November
2023 10:00 to 16:00 Cargill Hall, Lintwhite Cres, Bridge of
Weir PA11 3LJ
Craig Gow (SYSTRA)
Ian Black (Renfrewshire Council) 4
3rd November
2023 10:00 to 16:00 Johnstone Community Library, 25
Church St, Johnstone PA5 8FA
Craig Gow (SYSTRA)
Ian Black (Renfrewshire Council) 35
Table 5: Drop-in sessions schedule

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35
Public Drop-In Sessions- Key Problems Identified
In the drop-in sessions, participants were asked about their experience of bus journeys. Conversations with the participants
revealed the following key problems with existing bus provision
Renfrewshire Bus Network Review and Future Options
Poor/ Reduced  Frequency
•Short notice cancellations
•Leaves people stranded
Unreliability
•Buses don’t show up
•Delayed buses
Hours of Operation
•Service stops early in the evening
•No services on Sunday
Access to Network
•Long walk to bus stops
•No services in some areas
Journey Time and interchanges
•Long journey time for some trips
•2 or more interchanges for some key trips
Inaccurate Information
•Some services are not shown on electronic displays
•Incoming buses suddenly disappears from the app
On-board Safety
•School Kids do not move for others
•Antisocial behaviour has been witnessed on buses
Crowdedness
•Overcrowded due to  School Pupils
•A passenger had panic attack and had to get off.

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36
Bus Cancellations
•Short notice cancellations
•Leaves people stranded
Service Withdrawal
•Number 20, 22, 54 removed
•Number 64- replaced with 7A
Unsatisfactory Driver Behaviour
•Rude behaviour
•Starts driving before elderly people settle down
Operator Reluctant to Improve
•Lack of competition between operators
•Don’t communicate, and do not attend council
meetings
Unaffordable fares
•Long journey time for some trips
•2 or more interchanges for some key trips
Multiple Tickets
•Need single tickets for one trip with transfers
•Incoming buses suddenly disappears from the app
Poor Bus Stop Facilities
•Lack of benches at busy stops
•Access to buses is difficult due to low kerbs
Bus Bunching
•45-minute waits, bunches of buses all coming at once
•Service 26 too many buses, frequency too high,
sometimes 3 buses in minutes
Public Drop-In Sessions- Key Problems Identified
Renfrewshire Bus Network Review and Future Options

Page 46

LA CONFIANCE TRANSPORTE LE MONDE
Network Analysis
Section 4

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38
Existing Bus Operators
▪ Figure 15 shows that McGill's is the main bus operator in
Renfrewshire with over 75% of the Weekly Total Revenue
Distance. First Glasgow is the second biggest operator
covering around 10% of revenue distance.
▪ 81% of the network is served by commercial services and
19% by subsidised services.
Renfrewshire Bus Network Review and Future Options
Figure 15: Bus operators market share in Renfrewshire

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39
Subsidised services
Figure 16 Shows the bus routes in
Renfrewshire that are subsidised
by Strathclyde Partnership for
Transport.
Renfrewshire Bus Network Review and Future Options
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Paisley
Figure 16: SPT subsidised routes in Renfrewshire

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40
Core Service Routes
Renfrewshire Bus Network Review and Future Options
Table 6: Core service routes in Renfrewshire
No. Description Connects Type of
Route
First
Service
Last
Service
Service Frequency
Peak Interpeak Saturday Sunday
26 Nethercraigs -
Glasgow
Glenburn, Potterhill, Paisley Centre, Gallowhill, Porterfield,
Renfrew, Braehead Shopping Centre, Queen Elizabeth Hospital,
Govan, Glasgow Central
Core 05:22 23:02 8-
10mins
8mins 7-15mins 10-
30mins
38 Johnstone to
Glasgow
Kilbarchan, Cochrane Castle, Spateston, Johnstone, Elderslie,
Paisley Centre, Whitehaugh, Ibrox, Glasgow Central
Core 05:05 22:28 8mins 8mins 8mins 20mins
23 Erskine to Glasgow Bargarran, Erskine Library, Park Mains, Inchinaan, Braehead
Shopping Centre, Queen Elizabeth Hospital, Govan, Glasgow
Central, Buchanan Bus Station
Core 04:58 22:31 15mins 30mins 20-30mins 30mins
X23 Erskine to Glasgow Bargarran, Erskine Library, Park Mains, Inchinnan, Braehead
Shopping Centre, Glasgow Central, Buchanan Bus Station
Express 05:55 19:55 20mins 30mins 30mins -
757 Paisley to Clydebank
Bus Station
Paisley Centre, Inchinnan, Park Mains, Erskine, Dalmuir,
Clydebank Bus Station
Principal 05:27 23:00 30mins 30mins 30mins 60mins
17 Foxbar to Queen
Elizabeth University
Hospital
Royal Alexandra Hospital, Paisley Town Centre & Cardonald Principal 05:59 20:00 30mins 30mins 30mins -
61 Paisley Town Centre
to Foxbar
Paisley town centre & Lounsdale Road Core 05:25 23:30 10mins 10mins 10-20mins 20mins
No direct bus from Bridge of Weir, Kilbarchan and Houston to RAH or Paisley

Page 50

41 Renfrewshire Bus Network Review and Future Options
Table 7: Services that stop early in the evening
No. Description Connects Type of
Route
First
Service
Last
Service
Service Frequency
Peak Interpeak Saturday Sunday
70 Paisley – Lochfield
(SPT Subsidised)
Seedhill, Hunterhill, Dykebar, Lochfield 09:55 16:24 60mins 60mins 60mins -
1 Johnstone Station -
Kilmacolm
(SPT Subsidised)
Brookfield, Bridge of Weir, Quarriers Village 08:23 16:23 120mins 120mins 120mins -
1A Linwood, Houston, Bridge of Weir, Quarriers Village 07:19 15:19 120mins 120mins 120mins
2/2A Johnstone Station -
Johnstone Station
(SPT Subsidised)
Circular serving Brookfield, Bridge of Weir, Houston, Linwood 06:37 17:56 60mins 60mins 60mins -
521 Erskine- Bishopton
Station
(SPT Subsidised)
Mains Hill, Linburn 07:44 18:38 60mins 60mins 60mins -
6 Silverburn - Paisley Nitshill, Hurlet, Lonend 07:31 17:48 60mins 60mins 60mins -
10 Hawkhead Estate -
Royal Alexandra
Hospital
Ben Nevis Estate, Seedhill, Paisley Town Centre, RAH 08:45 17:45 60mins 60mins 60mins -
30 Johnstone -
Spateston
Johnstone, Corseford , Spateston 06:45 18:08 60mins 60mins 60mins -
There is only one night service- N38 Glasgow – Paisley on weekends from 00:30 to 03:30
Early Finishing and Night Services

Page 51

42
Changes in Bus Routes
Changes in bus routes have been
investigated using GIS mapping of bus
network exported from PODARIS for
different years. We present a comparison
between 2015 and 2019 to understand
changes in the network in the pre-Covid
years. A year-by-year comparison shows
marginal change; hence it was deemed
appropriate to present results across
multiple years. Note that some areas are
served by multiple bus routes, hence it
may not be possible to identify the
removal or addition of a specific service
from this network comparison if the area
is served by other routes.
2019 vs 2015 Bus Networks
Network Loss (in blue)
The Figure 17 shows the comparison
between 2019 and 2015 bus network in
Renfrewshire. Blue lines show the bus
routes that existed in 2015 but not in
2019. Note that this does not indicate any
change in the bus frequency or re-routing
of bus routes.
Renfrewshire Bus Network Review and Future Options
Figure 17: Loss of bus routes in 2019 compared with 2015
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Paisley

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43
Changes in Bus Routes
2015 vs 2019 Bus Networks
Network Gain (in orange)
The Figure 18 shows the comparison
between 2019 and 2015 bus network in
Renfrewshire. Orange lines show the bus
routes that did not exist in 2015 but do
exist in 2019. Note that this does not
indicate any change in the bus frequency
or re-routing of bus routes.
Renfrewshire Bus Network Review and Future Options
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Paisley
Figure 18: Gain in bus routes in 2019 compared with 2015

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44
Changes in Bus Routes
We also present a comparison between
2015 and 2023 to understand changes
in the network over the 8-year period.
Note that some areas are served by
multiple bus routes, hence it may not be
possible to identify the removal or
addition of a specific service from this
network comparison if the area is served
by other routes.
2023 vs 2015 Bus Networks
Network Loss (in green)
The Figure 19 shows the comparison
between 2023 and 2015 bus network in
Renfrewshire. Green lines show the bus
routes that existed in 2015 but not in
2023. Note that this does not indicate
any change in the bus frequency or re-
routing of bus routes.
Renfrewshire Bus Network Review and Future Options
Figure 19: Loss of bus routes in 2023 compared with 2015
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Paisley

Page 54

45
Changes in Bus Routes
2015 vs 2023 Bus Networks
Network Gain (in purple)
The Figure 20 shows the comparison
between 2015 and 2023 bus network in
Renfrewshire. Purple lines show the bus
routes that did not exist in 2015 but do
exist in 2023. Note that this does not
indicate any change in the bus frequency
or re-routing of bus routes.
Renfrewshire Bus Network Review and Future Options
Figure 20: Gain in bus routes in 2023 compared with 2015
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Paisley

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46
Changes in Bus
Frequency
To understand changes in bus frequencies,
we undertook frequency analysis at stops
during different time periods. Average
buses per hour (bph) at stops were
compared between 2015 and 2019, and
then between 2019 and 2023. This is
deemed appropriate as it demonstrates
how bus frequencies have changed before
and after the COVID pandemic.
Figure 21 shows change in average buses
per hour (bph) at stops between 2019 and
2015 in the AM period, i.e. 7am to 9pm.
Majority of the routes lost up to 10 buses
in the AM period.
Key routes with frequency reductions are-
▪ Paisley - Renfrew
▪ Paisley- Johnstone-Kilbarchan
▪ Glasgow-Erskine
▪ Paisley – Potterhill
▪ Paisley- Bridge of Weir
Renfrewshire Bus Network Review and Future Options
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Paisley
Figure 21: Change in average bph at stops between 2019 and 2015 in the AM period

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47
Changes in Bus
Frequency
Figure 22 shows majority of the routes
lost up to 10 bph in the interpeak period.
Paisley- Johnstone corridor shows loss
of 10 to 30 bph during this period. Some
frequency gain are found within Foxbar
area.
Key routes with frequency reductions
are-
▪ Paisley – Renfrew- Erskine
▪ Paisley- Johnstone-Kilbarchan
▪ Paisley – Potterhill
▪ Paisley- Neilston (Cross-boundary)
Key routes with frequency increase are-
▪ Paisley – Foxbar
Renfrewshire Bus Network Review and Future Options
Paisley
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Figure 22: Change in average bph at stops between 2019 and 2015 in the interpeak period

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48
Changes in Bus
Frequency
Figure 23 shows that the majority of the
routes lost up to 10 bph in the PM
period. Some stops in Renfrew show loss
of 10 to 20bph during this period.
Key routes with frequency reductions
are-
▪ Paisley – Renfrew- Erskine
▪ Paisley- Glasgow
▪ Paisley- Johnstone-Kilbarchan
▪ Paisley – Potterhill
▪ Paisley- Houston
▪ Paisley- Neilston (Cross-boundary)
Renfrewshire Bus Network Review and Future Options
Paisley
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Figure 23: Change in average bph at stops between 2019 and 2015 in the PM period

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49
Changes in Bus
Frequency
Figure 24 shows that the majority of the
routes lost up to total 8 bph in the
evening period.
Key routes with frequency reductions
are-
▪ Paisley – Renfrew- Erskine
▪ Paisley- Glasgow
▪ Johnstone
▪ Paisley – Foxbar /Nethercraigs
▪ Paisley- Auchenback
Key routes with frequency increase are-
▪ Paisley – Neilston (cross boundary)
Renfrewshire Bus Network Review and Future Options
Paisley
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Figure 24: Change in average bph at stops between 2019 and 2015 in the evening

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50
Changes in Bus
Frequency
Figure 25 shows change in average bph
at stops between 2023 and 2019 during
the AM period, i.e. 7am to 9pm. 
Key routes with frequency reductions
are-
▪ Paisley- Auchenback
▪ Paisley- Dykebar
▪ Paisley- Gallowhill
▪ Paisley- Feruslie, Linwood
▪ Johnstone- Kilbarchan
▪ Paisley – Foxbar /Nethercraigs
Key routes with frequency increase are-
▪ Renfrew
▪ Bridge of Weir
▪ Houston
▪ Lochwinnoch
▪ Howwood
Renfrewshire Bus Network Review and Future Options
Paisley
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Figure 25: Change in average bph at stops between 2023 and 2019 in the AM period

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51
Changes in Bus
Frequency
Figure 26 shows change in average bph
at stops during the interpeak period.
Key routes with frequency reductions
are-
▪ Paisley- Glasgow
▪ Paisley- Dykebar- Barrhead
▪ Paisley- Gallowhill
▪ Paisley- Feruslie, Linwood
▪ Johnstone
▪ Paisley – Foxbar
Key routes with frequency increase are-
▪ Paisley- Johnstone
Renfrewshire Bus Network Review and Future Options
Paisley
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Figure 26: Change in average bph at stops between 2023 and 2019 in the interpeak period

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52
Changes in Bus
Frequency
Figure 27 shows change in average bph
at stops between during the PM period. 
Key routes with frequency reductions
are-
▪ Paisley- Glasgow
▪ Paisley- Dykebar
▪ Paisley- Feruslie, Linwood
▪ Paisley- Johnstone
▪ Paisley- Foxbar
Renfrewshire Bus Network Review and Future Options
Paisley
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Figure 27: Change in average bph at stops between 2023 and 2019 in the PM period

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53
Changes in Bus
Frequency
Figure 28 shows change in average bph
at stops between frequencies at stops
during the evening period.
Key routes with frequency reductions
are-
▪ Paisley- Glasgow
▪ Paisley- Johnstone
▪ Paisley- Dykebar
▪ Kilbarchan
Key routes with frequency increase are-
▪ Paisley- Glasgow
Renfrewshire Bus Network Review and Future Options
Paisley
Lochwinnoch
Howwood
Bridge of
Weir
Houston
Johnstone
Kilbarchan
Renfrew
Bishopton
Erskine
Figure 28: Change in average bph at stops between 2023 and 2019 in the evening

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54
Bus Service Withdrawal
Scottish Government’s Network Support Grant (NSG) fund was available to both commercial and community bus operators to
support Scotland’s bus network, keep fares more affordable and recover from the Covid 19 impacts. The NSG ceased on 31
March 2023. Consequently, six bus services were withdrawn from Renfrewshire in May- July 2023 (Table 8). Withdrawal of
these services caused inconveniences for a lot of passengers, some of which were reported through the public consultation.
Renfrewshire Bus Network Review and Future Options
Table 8: Service withdrawal in May-July 2023
Operator Service no Route
First Glasgow (No.1) Limited N9 Sauchiehall St - Paisley, Gauze St
McGill's Bus Service 22 Paisley - Erskine
McGill’s Bus Service 31 Johnstone Castle + Cochrane Castle circular - Johnstone
McGill’s Bus Service 54 Neilston circular - Paisley
McGill’s Bus Service 64 Phoenix Park or Glasgow - Gallowhill or Newton
McGill’s Bus Service 22S Paisley - Erskine

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Services to Employment
We used Business Register and Employment Survey (BRES) data 2022 for access to employment analysis.
Table 9 shows number of jobs within each locality and the available bus services and frequencies. Major
employment centres with more than 2000 jobs in Renfrewshire are –
▪ Paisley
▪ Renfrew
▪ Paisley Airport area
▪ Johnstone
▪ Elderslie
Paisley, Renfrew and Johnstone are well served with services every 8-10mins in the peak hour. Paisley
airport area has only one service (No757), therefore any delay or cancellations would have serious impact on
the commuters.
Renfrewshire Bus Network Review and Future Options

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Services to Employment
Renfrewshire Bus Network Review and Future Options
Name Urban Rural
Classification
No. of
Jobs
Existing Bus Provision
Erskine Other Urban Area 1,300 757: 15 mins peak and 30mins interpeak, 521/521A- Hourly services, 23/X23: 15- 20mins peak frequency
Renfrew Large Urban Area 10,738 26: 8-10 mins peak frequency, 23/X23: 15- 20mins peak frequency, 21: half hourly services, 77:20-30mins
Bishopton Accessible Small Town 865 521/521A: hourly services, Train every 15 mins
Inchinnan Accessible Small Town 320 757: 15mins peak hour and 30mins inter peak time.
Paisely Large Urban Area 32,930 26: 8-10 mins peak frequency, 38/38A: 8-10 mins peak frequency, 757: 15 mins peak and 30mins
interpeak, 21: half hourly services,  6:hourly services, 51/51A: every 15 mins (peak), 66: half hourly
services, 904: hourly services, 20/20A: 30 mins morning peak and hourly services, 61: 10mins frequency
Paisley-Airport
Area
Large Urban Area 7,050 757: 15 mins peak and 30mins interpeak
Elderslie Large Urban Area 2,210 20/20A: 30 mins morning peak and hourly services, 17A: 30 mins (peak and inter-peak),  38/38A: 8-10
mins peak frequency
Johnstone Large Urban Area 3,530 38/38A: 8-10 mins peak frequency, 7/7A: 9-11 mins frequency, 17A: 30 mins (peak and inter-peak),
20/20A: Hourly services, 1/1A:half hourly services, 51/51A: every 15 mins (peak), 17A: 30 mins (peak and
inter-peak), 32: half hourly peak and hourly interpeak frequency, 30: hourly services, 61: 10mins frequency
Kilbarchan Large Urban Area 220 1/1A: half hourly services, 32: half hourly peak and hourly interpeak frequency, 38/38A: 8-10 mins peak
frequency
Linwood Large Urban Area 1,540 7/7A: 9-11 mins frequency, 1A: Hourly services
Houston/Crosslee Accessible Small Town 615 1A: Hourly services, X7: 40-60 mins frequency
Bridge of Weir Accessible Small Town 635 1/1A: half hourly services, X7:40-60 mins frequency
Howwood Accessible Rural Area 120 904: hourly services
Lochwinnoch Accessible Rural Area 260 307/307A: hourly services between 18:00 and 22:00
Langbank Accessible Rural Area 115 No bus service. Trains every 30mins
Table 9 Existing bus provision to employments

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Journey Time Reliability
Bus Punctuality
Glasgow and Strathclyde Strategic Bus Network Plan (GSSBNP)
study identified the routes where services get delayed within SPT
area. The study used data from July to September 2022 for a
sample of services. Two of the identified routes connect Paisley
with Glasgow-
▪ Glasgow to Paisley via M8
▪ Glasgow to Paisley via A761 (Glasgow Rd)
Table 10 shows the percentage of services that are late by more
than 2 minutes at different time periods. Overall, more than half of
the services are late on these routes in a day with almost all
services late by more than 2 mins in the PM period.
Renfrewshire Bus Network Review and Future Options
Time period Glasgow to Paisley
via M8
Glasgow to Paisley via
A761 (Glasgow Rd)
Early AM
(0400-0800) 25-50% 25-50%
AM
(0800-0900) 50-75% 25-50%
Interpeak
(0900-1700) 50-75% 50-75%
PM
(1700-1800) 75-100% 75-100%
Evening
(1800-2200) 50-75% 50-75%
All day 50-75% 50-75%
Table 10: Percentage of services that are late by more than 2 minutes at different time periods

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58
Accessibility to LDP Sites
Key LDP sites are concentrated across the following areas- Bishopton; Erskine; Renfrew Ferry .
Industrial Supply Sites below deemed to not have access to a bus service within a 400m walk-
▪ Glasgow Airport – AMIDS
▪ Ferguslie Park
▪ Linwood
Table 11 shows LDP sites with proposed number of dwellings  and existing bus provision. Note that new services might be
planned as part of the planning applications.
Renfrewshire Bus Network Review and Future Options

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59
Access to LDP Sites
Renfrewshire Bus Network Review and Future Options
Table 11: LDP sites with existing bus provision
Site
References
Dwellings
Pre-2026
Dwellings
Post 2026
Total
Dwellings
Bus Provision
RFRF1037
RFRF0911Z
RFRF0911Y
576 1,343 1,919 Bishopton - new larger housing estate and no existing bus routes in vicinity (adjacent to RFRF0911Z).
Design looks to be parking space for dwellings. Site approx. 1600m walk to Bishopton Rail Station.
RFRF0769B
RFRF0994 
225 559 784 Renfrew - at corner of Ferry Road and Kings Inch Road. Served by McGill’s 26 and FGLA 77, with
approx. 11-14 buses per hour (bph) in Peak. Located at Renfrew/Yoker Ferry which is understood to
be replaced by a bridge (however limited as is a draw bridge). Located to the east of site RFRF0994
which is further away from bus corridor.
RFRF0971A 420 200 620 Dykebar - site located on McGill’s 66 and 166 routes and encompasses Dykebar Hospital. Frequency
approx. 4-6bph in peaks.
RFRF0971 140 110 250 Thornly Park - on B774 Caplethill Road. Served by McGill’s 51 and 54 with 11-12 bph during peak
times and mapping indicating within a walking distance of existing stop
RFRF1003 165 81 246 Erskine - located on A726 and serviced by McGill’s 23D. Reasonable frequency however no bus stop
infrastructure located on road at site which would be required.
RFRF0989A 195 15 210 Hawkhead - served by McGill’s 10 and Key Coaches, with frequency of 1bph. Appears to be housing,
many of which have driveways. Within walk distance of Hawkhead Rail Station.
RFRF1040 - 150 150 Ferguslie Park - main section of site located within 400m of existing service (McGill’s 24 and 264),
however not all parts of site are. East end of site walkable to Paisley St James rail station.
RFRF1024 50 50 100 Spateston - located on B787 Beith Road, service level of 7-9bph in AM peak.

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60
Access to Active Bus Stops
We used Scottish Government’s 6-fold Urban-Rural classification to determine the population within walking distances of bus stops. The
following walking distances have been used -
▪ Urban areas: 400m and 600m
▪ Small towns: 600m and 800m
▪ Rural areas: 800m
Table 12 shows % of population within distance of a bus stop with at least an hourly bus service at different time periods. The analysis show that
a high proportion of population within urban areas are within 600m of bus stops. Small towns have relatively lower coverage (maximum 76% of
population within 800m) and rural areas are poorly served with only around 40% population being within 800m of active bus stops. This
indicates the limitations in terms of access to bus network in Howwood, Lochwinnoch and Langbank.
Renfrewshire Bus Network Review and Future Options
URBAN - RURAL
CLASSIFICATION TOWNS/SETTLEMENTS
MORNING PEAK (0700-0900) INTER PEAK (1000-1500) EVENING PEAK (1700-1900)
Within
400m
Within
600m
Within
800m
Within
400m
Within
600m
Within
800m
Within
400m
Within
600m
Within
800m
Large Urban Area Renfrew, Paisley, Elderslie,
Johnstone, Kilbarchan, Linwood 78% 88% - 77% 88% - 75% 87%
Other Urban Area Erskine 71% 80% - 74% 82% - 71% 80%
Accessible Small
Town
Bishopton, Inchinnan, Houston/
Crosslee, Bridge of Weir - 68% 76% - 69% 76% 63% 72%
Remote Small Town N/A - N/A N/A - N/A N/A N/A N/A
Accessible Rural Area Howwood, Lochwinnoch, Langbank - - 41% - - 32% 42%
Remote Rural Area N/A - - N/A - - N/A N/A
Table 12: Percentage of population within walking distances of bus stops in Renfrewshire

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61
Accessibility Gaps
Accessibility isochrones have been mapped to determine
access to services by public transport, using the following
criteria -
▪ Access to bus stops with at least an hourly service
▪ Number of transfers limited to 2
▪ Access to a bus /rail within 800m walking distance
Table 13 shows town/settlements where access to health
and education by bus journeys require more than 50 mins.
It is to be noted that the analysis has been undertaken
using Podaris tool which takes account of average waiting
time during each time period.
The analysis show that journeys to hospitals, universities
and colleges from Bridge of Weir, Howwood, and
Lochwinnoch take more than 50mins in all time periods,
making it difficult and inconvenient to access these
services for people who do not/cannot drive.
Renfrewshire Bus Network Review and Future Options
Table 13: Accessibility to health and education 
Access to AM Journey
time >50mins
IP Journey
time >50mins
PM Journey
time >50mins
OP Journey
time >50mins
Hospitals Bridge of Weir,
Howwood,
Houston,
Craigends,
Lochwinnoch,
Bishopton
Bridge of Weir
Houston,
Lochwinnoch
Bridge of Weir
Houston,
Craigends,
Lochwinnoch
Bridge of Weir
Houston,
Craigends,
Bishopton
Lochwinnoch
GP Part of Langbank - - -
College Part of Langbank,
Bridge of Weir,
Howwood,
Lochwinnoch
Bridge of
Weir,
Howwood,
Lochwinnoch
Bridge of Weir,
Howwood,
Lochwinnoch
Bridge of Weir,
Howwood,
Lochwinnoch
University Part of Langbank,
Part of Erskine,
Bridge of Weir,
Howwood,
Lochwinnoch
Erskine, Bridge
of Weir,
Lochwinnoch
Erskine, Bridge
of Weir,
Howwood,
Lochwinnoch
Erskine, Bridge
of Weir,
Howwood,
Lochwinnoch

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Accessibility to Settlements
Definition of accessible towns and rural areas according to Scotland’s Urban/Rural 6-fold Classification2:
▪ Accessible Small Towns: Settlements of 3,000 to 9,999 people, and within a 30-minute drive time of a Settlement of 10,000 or more.
▪ Accessible Rural Areas: Areas with a population of less than 3,000 people, and within a 30-minute drive time of a Settlement of 10,000 or
more.
Table 14 below shows accessibility analysis results to determine whether the settlements are accessible by PT as per the definition above. The
results show that majority of these settlements are out with 30mins of public transport journeys from a settlement of 10,000 or more.
Renfrewshire Bus Network Review and Future Options
Table 14: Accessibility by bus in 30 mins
Settlements Urban-Rural
Classification (6-fold)
AM IP PM OP Remarks
Bishopton Accessible Small Towns Yes Yes* Yes* Yes* *Access to small areas of Paisley is possible
Houston/Crosslee Accessible Small Towns No No No No Not within 30mins of Johnstone or Paisley
Bridge of Weir Accessible Small Towns Yes Yes Yes Yes Within 30mins of Johnstone
Howwood Accessible Rural Areas No Yes Yes Yes
Average wait time is much lower in the interpeak for
train service to access Johnstone (morning peak wait
time: 30 mins, Inter peak: 15 mins)
Lochwinnoch Accessible Rural Areas No No No No Not within 30mins of Johnstone
Langbank Accessible Rural Areas No No No No Not within 30mins of Erskine or Paisley
2 https://www.gov.scot/publications/scottish-government-urban-rural-classification-2020/pages/2/

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63
Bus Priority Measures
Existing Bus Priority Measures
There are currently limited bus priority measures in Renfrewshire, as described below.
▪ No bus priority lanes with only one bus gate at Inchinnan Road.
▪ SCOOT systems are currently being planned and will be implemented in early 2024
Glasgow City Region Bus Partnership Fund study proposed a number of bus priority measures. Tables 15 and 16 below
present the proposed priority measures that are within Renfrewshire Council area.
Survey findings revealed that some stops (e.g. Braehead Shopping Centre) suffer from bus bunching during peak hours. This
could be a result of lack of bus priority measures which generates delays for buses and results in bus bunching.
Renfrewshire Bus Network Review and Future Options

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64
Proposed BPF Bus Priority Measures
Renfrewshire Bus Network Review and Future Options
Table 15: Glasgow City Region BPF - proposed bus priority measures (1/2)
GSSBNP
Corridor
Intervention Name Intervention Description
Bus Priority
Interchange
Bus Service
Other
09 - Paisley
Road West
Paisley Town Centre
Junction Improvements
Key junctions to be recast to improve public transport priority, reduce large junction footprints, improve safety for
walking and cycling.
• Junction 1—Gordon St / Causeyside St / Canal St
• Junction 2—Lonend / Bridge St / Mill St / Gordon St
• Junction 3—Mill St / Glasgow Rd / Gauze St / Incle St
• Junction 4—Inner Ring Road incorporating Wallneuk Gyratory
x
09 - Paisley
Road West
Renfrewshire East – West
Corridor including
Johnstone High Street
• Glasgow Road to Paisley Abbey - Bus lane
• Paisley High Street / Broomlands Road to junction with Gallowgreen Road - Parking and loading enforcement measures
• Broomlands Street from Gallowgreen Road to A761 - Bus Priority
• A761 to Johnstone - Designated Clearway with removal of parking and loading, including enforcement
• Johnstone High Street from William Street to George Street - Infrastructure improvements including removal of
parking, potential for bus gate
x
09a -
Shieldhall/
Govan Road
Fastlink Extension
through QEUH to
Braehead/Renfrew
Western Approach to Renfrew x
09a -
Shieldhall/
Govan Road
Fastlink Extension
through QEUH to
Braehead Renfrew to
Glasgow Airport/AMIDS
Renfrew to Airport/AMIDS x
M8/Glasgow
Airport
Glasgow Airport Upgrade facilities to accommodate future 2025/2030 network levels of service x
Renfrewshire AMIDS Travel Hub A public transport hub to serve AMIDS, Scotland’s Advanced Manufacturing Innovation District in Renfrewshire. x

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65
Proposed BPF Bus Priority Measures
Renfrewshire Bus Network Review and Future Options
Table 16: Glasgow City Region BPF - proposed bus priority measures (2/2)
GSSBNP
Corridor
Intervention Name Intervention Description
Bus Priority
Interchange
Bus Service
Other
Renfrewshire Renfrewshire North – South
Corridor
• Neilston Road - Review of parking and loading and enforcement. Potential for northbound bus lane.
• Causeyside Street / St Mirren Brae - Bus priority lane
• Smithhills Street - Investigation of bus only infrastructure. Potential to open Central Road bus stops for LEVs
including streetscape work on Central Road.
• Renfrew Road to Arkleston Road - Northbound bus lane
• Renfrew Road to Renfrew - Potential to extend northbound bus lane or increase parking and loading enforcement.
x x
Renfrewshire Renfrewshire Orbital Feasibility study x x
Renfrewshire Upgrade to UTC system at key
junctions in Renfrewshire
TLP scheme to reduce the delay experienced by buses at traffic signals primarily through SCOOT – based bus
priority, making use of the recently introduced replacement SCOOT system.
x
Renfrewshire Camera Enforcement in
Renfrewshire
Investigation of a camera-based enforcement regime on the key routes identified above. A suitable ANPR system
would allow urban clearways to be created and importantly enforced. Assumed up to 20 locations.
x
Renfrewshire Braehead Bus Station Upgrade facilities to accommodate future 2025/2030 network levels of service x
Renfrewshire Improve interchanges -
Paisley, Johnstone
Improve public transport offering (both services, connections and interchange facilities) in these locations where
users are reliant on taking multiple public transport services to access key destinations
x
Renfrewshire Improve interchanges -
Bishopton
Improve public transport offering (both services, connections and interchange facilities) in these locations where
users are reliant on taking multiple public transport services to access key destinations
x
Renfrewshire LDP Service Change -
Renfrewshire Sites - Changes
to existing services (frequency,
extension of existing
service(s))
Changes to existing services (frequency, extension of existing service(s)) at sites - including: Bishopton, Renfrew
Ferry, Dykebar, North Barr etc
x

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66
Network Review Summary
Suggested Route Improvements
The network review in conjunction with the public consultation reveal that there are a few areas and routes where bus
provision is sub-standard. These areas include-
▪ Langbank to Paisley
▪ Dargavel/Bishopton
▪ Erskine to Paisley
▪ Connections to RAH
▪ Connections to Southwest- Houston, Bridge of Weir, and Kilbarchan
Renfrewshire Bus Network Review and Future Options

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67
Recommendations
We recommend the following bus routes and associated service specification for consideration. Table 17 shows proposed new routes and Table
18 shows improved frequencies for some existing services. 
Renfrewshire Bus Network Review and Future Options
Table17: Proposed new bus routes
Area Route Route Category Recommended Service
Langbank/ Dargavel/
Bishopton
Paisley- Renfrew- Erskine-
Bishopton-Langbank
Principal or rural
connector services
Half hourly services in the peaks and hourly services in interpeak and off-
peak
Bridge of Weir Bridge of Weir- Kilbarchan-
Johnstone-Elderslie- Paisley
Principal or rural
connector services
Half hourly services in the peaks and hourly services in interpeak and off-
peak
Bridge of Weir Bridge of Weir- Houston-
Linwood- Paisley
Principal or rural
connector services
Hourly services
Houston, Bridge of
Weir and Kilbarchan
Connections to RAH and QEUH On-demand DRT or Community Transport for Hospital Runs
Area Route Route Category Recommended Service
Hawkhead 10-Hawkhead Estate to Royal
Alexandra Hospital
Core services Half hourly services in the peaks and hourly services in interpeak and off-
peak
Dykebar/Potterhill 70- Potterhill- Dykebar-
Hunterhill- Paisley
Core services Half hourly services in the peaks and hourly services in interpeak and off-
peak
Johnstone 20/20A- Johnstone to Paisley Core services Half hourly services
Table 18: Proposed improved frequency for the existing routes

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68
Recommendations
Hours of Operation
▪ All services should have core hours of operation between 07:00 and 19:00. Late evenings (19:00 to 22:00) can be covered by reduced frequencies.
▪ Night buses should be operated on 7 days a week rather than just weekends
▪ Night buses to late night shift workplaces, such as hospitals, Paisley airport should be considered.
▪ Guaranteed last bus for both regular and night services.
▪ Some routes do not operate on Sundays (shown in Tables 6 and 7).  These routes should be served with the same services on Sundays with reduced
frequencies.
Passenger Information
▪ An integrated real-time passenger information platform including different operators and other modes (i.e. Train) should be introduced.
▪ Based on survey findings, improvements need to be made to real-time information accuracy.
▪ Up-to-date printed maps and timetables should be available at bus stops for people who do not have access to internet.
▪ Information about delays, re-routeing, cancellations should be updated in the information platform to avoid inconvenience. Should such a situation
arise, alternative options should be advised.
Fares and Ticketing
▪ Survey findings reveal that buses are expensive for the users. Affordable fare structures should be implemented: lower fares for all may be
achievable (similar to the capped £2 single fares in England), and/or with a larger budget through an expansion of concessionary travel free of charge
or at nominal cost for targeted groups such as those on lowest incomes.
▪ The existing Glasgow Tripper which allows multi-operator bus journeys includes First, McGill's and West Coast Motors. Other small operators should
also be included under this ticketing scheme.
. Renfrewshire Bus Network Review and Future Options

Page 78

LA CONFIANCE TRANSPORTE LE MONDE
Alternatives for Change
Section 5

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70
Current Operational Model
Renfrewshire Bus Network Review and Future Options
Figure 29: Roles and responsibilities in the current operating model
Bus services were deregulated across the UK in 1986 by the Transport Act of 1985. Existing bus companies (predominantly municipally or
nationally controlled) became open to competition, provided they could satisfy some basic operational and safety requirements and obtain
an operating licence. Figure 29 shows the roles and responsibilities in the current operational model. 
Ownership
Vehicles - bus
operators
Depots - bus
operators
Bus
network
planning
Commercial
networks -
bus operators
Supported
services - SPT
Bus fares
and
ticketing
Bus operators
for all their
products
SPT for multi-
modal
products
Mode
Integration
At the
discretion of
bus operators
Bus service
information
Bus stop
displays - SPT
Online and
real-time - bus
operators and
SPT
Funding
Farebox - bus
operators
Supported
services - SPT
BSOG & NCTS
- Transport
Scotland

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Limitations of the Current Operational Model
Renfrewshire Bus Network Review and Future Options
The current operational model poses certain challenges and limitations that hinder the desired improvements-
▪ The council does not have the powers to govern bus operations across their areas and cannot prevent the curtailment or
removal of services. Example- withdrawal of Service 22.
▪ Lack of profits in some routes has resulted in lack of competition between operators, thus reducing service quality. McGill’s
currently holds a monopoly in Renfrewshire.
▪ Integrated transport has become more difficult as each operator has their own agenda and timetable to maintain.
▪ Survey findings reveal that there is lack of control and public accountability for bus services in Renfrewshire
Fundamentally under the current bus network delivery model, only bus and coach operators have the powers to plan and design
their respective bus networks whereas Renfrewshire is only able to plan socially necessary bus services with support from SPT.

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Bus Partnership and Reform Options
▪ Voluntary Partnerships (VP): A Voluntary Partnership Agreement (VPA) provides a formal written framework within which bus
operators, local transport authorities, local highway authorities and other relevant actors will work together to achieve stated
objectives and deliver agreed measures and facilities. Renfrewshire Council is a member of the Glasgow City Region Bus
Partnership, which brings together SPT, eight local transport authorities, and bus operators.
▪ Bus Service Improvement Partnership (BSIP): A Bus Service Improvement Partnership is a new form of statutory quality
partnership enabled by the Transport (Scotland) Act 2019. A BSIP enables partners to come together and agree binding
commitments that will be delivered during the term of the partnership. If measures and facilities agreed in the BSIP are not
delivered then the relevant partner can be at risk of sanctions – as an example, an operator who fails to meet the agreed
standards of operation for a service (a vehicle quality standard or the acceptance of multi-operator tickets, for instance) could see
its services deregistered by the Traffic Commissioner.
▪ Bus Franchising Scheme: A Bus Franchising Scheme brings an end to on-road competition between commercial operators and
replaces it with competition for operating contracts, placing a higher degree of control over bus service specifications and bus
fares in the hands of the local transport authority. In its place, the local transport authority will competitively procure a series of
bus service contracts that will deliver the levels of service (days/times of operation, service frequency, fare products available,
vehicle specification, etc) it considers to be required to meet the needs of its communities, integrate with other transport
provision in the region and be afforded with the finances available to it
▪ Municipal Ownership: The Transport (Scotland) Act 2019 permits local transport authorities to establish a municipally owned
public bus operator(s) that can compete for contracts and operate registered bus services, reversing the provisions of the
Transport Act 1985 that prevented the creation of such an operator. The municipal operator would likely be an arms-length
company wholly owned by the local authority, providing suitable separation when competing for tendered bus service contracts
(as is the case in Edinburgh and Lothian Buses).
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Case Studies for Franchising and Municipal Ownership
Franchising
▪ Greater Manchester Combined Authority (GMCA) started appraising bus franchising in 2017 and are currently implementing it. Full
network implementation by 2025.
▪ Liverpool City Region Combined Authority: Phased franchising to be started in late 2026
▪ Other local authorities that are looking into bus franchising are-
▪ Cambridgeshire Peterborough Combined Authority: Consultation likely to start in early 2024
▪ South Yorkshire Mayoral Combined Authority: Assessment of franchising options ongoing
▪ Briton and Hove City Council undertook (BHCC) Bus Franchising Feasibility Study. However, the study recommended that adoption of
franchising in Brighton & Hove would be detrimental to bus users and risky for BHCC as the sponsoring authority which would incur
high potential costs to set up and monitor the franchise arrangements with no guarantee that all its objectives would be addressed.
Municipal Bus Ownership
▪ Current Municipally Owned Bus Companies are Lothian Buses, Nottingham City Transport, Ipswich Buses, Reading Buses, Blackpool,
Cardiff, Newport, Warrington.
▪ Many Municipal Bus Companies ceased to trade due to competition impacts or have since been sold, such as- Merthyr Tydfil, Taff Ely,
Maidstone, Barrow, Chesterfield, Islwyn, Cynon Valley, Southend, Colchester, Grimsby & Cleethorpes, Darlington, Burnley & Pendle,
Blackburn, Hyndburn, Fylde, Rossendale, Preston, Bournemouth, Derby, Eastbourne, Plymouth, Chester etc.
▪ These case studies suggest that entering new commercial local bus operations takes time, persistence, and has a major cost. Staff
requirements are also a major consideration, along with the need to answer/defend complaints to the CMA, Traffic Commissioner and
FOI requests.
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Comparison of Operational Models
Renfrewshire Bus Network Review and Future Options
Table 19: Comparison of Operational Models
Model Advantages Disadvantages
Existing
Competitive
model
▪ Competition between operators are likely to improve service provision
▪ Financial risks lie with operators
▪ Lack of competition for some routes results in monopoly
▪ Data sharing restricted
▪ Services may be withdrawn with limited notice and without regard to wider
consequences (e.g. social impacts)
▪ LA do not have any control over services and network
▪ Competition law rules out area wide common fares
Voluntary
Partnerships
▪ Offers improved benefits through bus operators' voluntary agreement
▪ Can be easily established
▪ Improved standards for all buses operating within a local authority area, and if it included cross
boundary services would potentially improve services
▪ Competition law rules out area wide common fare
▪ Data sharing restricted and Services may be withdrawn with limited notice and
without regard to wider consequences
▪ Difference in geographies and political situation may make it an impractical
proposition
BSIP ▪ Statutory nature improves certainty of delivery
▪ Can reflect wider objectives, i.e., congestion and employment
▪ There are some examples of achieving growth and improved service ratings
▪ Responsive to customer demand
▪ Seems to work best with just one main operator
▪ Competition law rules out area wide common fare
▪ Data sharing restricted
▪ Services may be withdrawn with limited notice and without regard to wider
consequences, but only in line with BSIP agreement
Bus
Franchising
Scheme
▪ Can give control over bus network and services including data and links to wider community
▪ Can deliver integrated branding making networks easier to follow by the passengers
▪ Does not seem to deter competition – London averages 3 tenders per route
▪ Easier to achieve social and community objectives
▪ Requires significant resources and takes time for local authorities to build up
exercise.
▪ Transfers most financial risk to local authority
▪ May be slow to implement and high cost - given as reason why West Midlands
not going for franchising
▪ May not be responsive to customer demand
Municipal
Ownership
▪ Can give control over that part of the bus network and services provided by the municipal bus
company, including access to data and links to wider community
▪ Give a clear sense of local identity
▪ May reduce operating costs and/or allow delivery of services at lower profit margins
▪ Any profits can be ploughed back into service in the absence of private shareholders (the Social
Dividend)
▪ Better growth and quality record than other operators (e.g. Lothian Buses, Reading Buses)
▪ Easier to achieve social and community objectives
▪ Requires significant resources and takes time for local authorities to build up
expertise
▪ Financial risk for local authorities
▪ Start-up costs may be significant with no certainty of return on investment
▪ Municipal bus company still open to market pressures from competing private
sector bus operators which could potentially erode its revenue base and
destabilise its financial position
▪ Danger of municipality diverting bus profits for other purposes

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Appraisal of Bus Partnership and Reform Options
Renfrewshire Bus Network Review and Future Options
A qualitative appraisal of bus partnership and reform options has been undertaken. It is acknowledged that each bus option is likely to
produce partial or full benefits in terms of the proposed improvements. Hence, the appraisal used a four-point scale as shown in Table
20.
Table 21 presents qualitative Appraisal of Bus Reform Options.
It should be noted that some of the scorings for the municipal ownership option would require a significant network share in order to be
realised, e.g. to improve reliability and fewer cancellations. This may not be achievable if other bus operations in the area cannot
successfully be competed with or acquired.
✓ Partially achievable
✓✓ Moderately achievable
✓✓✓ Fully achievable
× Little or no scope for achievement
Table 20: Appraisal criteria

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Appraisal of Bus Partnership and Reform Options
Renfrewshire Bus Network Review and Future Options
Table 21: Qualitative Appraisal of Bus Reform Options
Proposed Improvements Status Quo Improved Voluntary
Partnership
BSIP Bus Franchising Municipal Ownership
Passenger Needs
Improve reliability and fewer cancellations × ✓ ✓✓ ✓✓ ✓✓
Improve access to network ✓ ✓ ✓ ✓✓✓ ✓✓
Accurate and integrated passenger information ✓ ✓ ✓✓ ✓✓ ✓
Extended hours of operation × ✓ ✓✓ ✓✓✓ ✓✓
Improve driver behaviour ✓ ✓ ✓ ✓ ✓
Minimise service withdrawals without adequate
alternative provisions × ✓ ✓✓ ✓✓✓ ✓✓
Reduce bus bunching × × ✓ ✓✓ ✓
Multi-operator and multi-mode ticketing ✓ ✓ ✓✓ ✓✓✓ ✓✓
Implementation and Operation
Data management for network analysis and planning × ✓ ✓✓ ✓✓✓ ✓✓
Indicative cost
- -
Implementation- around
£1.5 million,
Management-£200,000
to £250,000
GMCA spent around £15m, in building the case for
franchising and around £135m in total to complete the
transition to a franchised network in 2025.
Renfrewshire would require about £1.5m to build the
case and around £15m-20m to complete the transition
At least £30m to finance acquisition of
operators’ businesses in Renfrewshire
Required resources
(local authority staff expertise and workforce)
No additional
burden
Low additional burden Low to moderate
additional burden
Very high additional burden, not achievable within
existing council staff resources.
However, skill requirements are known and could be
delivered with additional resources.
Very high additional burden, not achievable
within existing council staff resources.
However, skill requirements are known and
could be delivered with additional resources.
Legal Risk and Liabilities
(to leading local authority)
As Current Low Moderate Very high Modest in the short term but high in the
longer term
Timescale None 5-10 weeks 9-12 months from initial
informal discussions
minimum of
6-7 years
1-3 years for small scale operations and a
minimum of 6-7 years for larger scale
operations

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Qualitative Appraisal Summary
Renfrewshire Bus Network Review and Future Options
▪ It can be seen that, in relation to the criteria assessed in this qualitative appraisal:
▪ The status quo has limited potential to deliver the types of proposed improvements required on the bus network. In some instances, such as extended
hours of operation, improving reliability and having fewer cancellations, and reducing bus bunching, there is little to no scope for achieving these
based on the recent trends observed in the analysis. Indeed, the status quo may be a worsening of the currently situation.
▪ While Renfrewshire Council is part of an existing VPA, an improved agreement could increase the potential for delivering some of the improvements
required. This would need members to agree that these improvements are a priority and approve actions and resources to deliver them. However,
VPAs are not typically a suitable foundation to take forward major joint initiatives between the public and private sectors. Due to the optionality of
the agreement, meaningful actions can be slow to materialise and additional resource commitments from partners can be modest, resulting in only the
partial delivery of the full scope of potential improvements that could be achieved.
▪ BSIPs are defined by statute and, therefore, intended to offer a much more robust governance structure than VPAs, whereby commitments made by
partners are carefully matched, and – in certain circumstances – can even be imposed on operators who are not willing partners. The anticipation is
that by making this governance process more robust it will give greater certainty and encourage all partners to make more ambitious commitments. As
such, BSIPs may have a positive role to play in delivering the types of proposed improvements required on the bus network to a greater extent than
the status quo or an improved VPA. However, achieving outcomes would be heavily dependent on availability of additional funding and positive and
ambitious engagement between principal partners, and ultimately there is no absolute certainty of sustained delivery.
▪ Franchising can take multiple forms, in terms of risk sharing, geographical scope and flexibility of operational delivery. If the franchising authority can
afford to fund its initiatives, then it can take complete control to direct the outcomes it desires. Therefore, there is a very strong potential for delivering
the types of improvements required on the bus network. However, a franchising arrangement has: very significant costs to establish and maintain;
requires a long setup time, of at least 5 years; would need additional council staff members and skills to administer; and there are major risk burdens
for the leading local authority. Crucially, also, improvements can likely only be delivered through additional funding from the status quo not through
the delivery model alone.
▪ Municipal bus ownership has moderate potential to deliver the types of proposed improvements required on the bus network, for example by operating
services to extend operating hours, manage service withdrawals etc. However, it also comes at a significant cost, major staff requirements, long
timescales for establishment, and numerous risks. Furthermore, achieving many of the improvements would require the municipal operations to either
successfully compete with or acquire existing bus services in the area, which would be a significant challenge and would come at major cost.

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Costs and Revenues of Delivery Models
Renfrewshire Bus Network Review and Future Options
Table 22: Cost and Revenue for Status quo, BSIP and Franchising (in millions and rounded)
Base Stability BSIP Franchising
Base
Revenue £11.2m £11.2m £11.2m £11.2m
Cost £23.1m £23.1m £23.1m £23.1m
Level of Service Initiative
Revenue - - £0.9m £2.2m
Cost - - £3.0m £8.1m
Affordable Fares Initiative
Revenue - - -£0.5m -£2.0m
Cost - - - -
Quality Initiative
Revenue - - £0.3m £0.4m
Cost - - £0.2m £0.2m
Non Farebox Income £12.3m £12.3m £13.9m £14.8m
SPT Supported Services £0.6m £0.6m £0.6m £0.6m
Future Additional SPT Subsidy Request - £0.3m £0.5m £4.8m
Total Operators Revenue £24.1m £24.4m £26.9m £32.0m
Total Cost to Operators £23.1m £23.1m £26.3m £31.4m
▪ Table 22 below shows costs and revenues for different delivery models, including- Base (status quo), and Stability (maintain the
current network based on the challenges facing the bus industry).

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Cost of Municipal Ownership
▪ An approximate cost estimation to start a municipal bus company with a fleet of 75 vehicles are presented below:
▪ Fleet size: 75
▪ Peak vehicle for Service: 65
▪ Engineering Spares: 10
▪ Capital cost of £3.75m and total annual cost of £10.8m. The annual cost includes:
▪ 50% of costs attributed to Drivers
▪ 14% of costs attributed to fuel
▪ 15% of costs attributed to engineering
▪ Vehicle depreciation assumed at market value and not net book value with interest at 4% to obtain capital
▪ This cost is for Peak Vehicle Requirement (PVR) of 65 vehicles. For reference, the PVR for the current network in Renfrewshire is
approximately 250-300.
▪ Any significant increase in costs on drivers, fuel or engineering has major impact on profits. This leads to the inevitable decision of
rationalising the network and/or increasing bus fares.
▪ Setting up an arms-length company has risks as the LA will have to compete with big companies and may not be successful in
this. The alternative option is to buy the existing operators’ business which will be even more expensive. For Renfrewshire, it is
estimated to be around £30m.
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Observations on Costs
▪ Under existing arrangements or a BSIP, operators will only enhance services if the cost of doing so is met by additional
income generated.  As Table 22 shows, even for an ambitious BSIP this is unlikely, resulting in a requirement to subsidise
the operators. 
▪ Under franchising, a significant increase in service levels and a suite of fares initiatives targeted at the most disadvantaged
groups in Renfrewshire, would require even more subsidy and major start-up costs.
▪ Municipal operation of a bus company requires significant start-up investment, and in all models of local bus service
delivery there is extensive commercial risk, which would lie with the public sector (e.g. dealing with cost increases,
fluctuating demand, etc). We have not established how required subsidies or initial investments would be funded.
▪ However, as we also show in Table 22, doing nothing is not cost free either.  It is likely that the current levels of fares and
services do not represent a stable situation – without additional subsidy for local bus services in Renfrewshire it is likely that
operators will need to reduce operated kms further and/or increase fares above inflation. This is represented by the
‘Stability’ scenario, which shows costs incurred just to maintain the network.
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SPT Bus Reform Options Appraisal
▪ SPT is currently developing their Regional Bus Strategy which includes looking into bus reform options. Their committee report
published on 15th March 2024 provides the following recommendations for Future Delivery of the Regional Bus Network for
public consultation:
▪ SPT should commence work on franchising, in line with the requirements of the Transport (Scotland) Act 2019.
▪ SPT should progress with Bus Service Improvement Partnership (BSIP) arrangements to provide a firm basis for private and public sector
commitments to arrest further passenger decline and improve the bus network over the medium term. –If proven beneficial by the SPT study,
these options could be considered at the regional level.
▪ As and when it may be required, SPT will consider developing business case(s) for small-scale municipal bus company(ies) aimed at providing
socially necessary services in parts of the region where private operators are currently very limited.
▪ SPT should continue working with local authorities, Transport Scotland and bus operators to continue delivery through the Bus Partnership Fund
(Temporarily suspended for financial year 2024-25 and may return under a different fund).
▪ Business As Usual and Voluntary Partnerships should be ruled out as means to deliver a better bus network as more radical intervention is
required.
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Recommendations for Renfrewshire Council
▪ The public consultation findings suggest that passengers want better frequency, reliability and more routes which supports the
case for change, along with the other analysis presented in this study.
▪ The appraisal of bus partnership and reform options shows the likely benefits of the alternatives for change. It is anticipated
that partnerships with bus operators – voluntary or BSIP, could improve the situation from the status quo and bus franchising
and municipal ownership models offer further opportunity to tackle the problems identified in this study and help provide a
world class bus system.
▪ While benefits are possible through the partnership and reform options, it must be clearly noted that improvements to local bus
services in Renfrewshire would come at a significant cost (potentially initial investment and ongoing subsidy). These costs, lack
of funding, and wider deliverability issues and risks are likely to be the main limiting factors for Renfrewshire in pursuing one of
these ways forward.
▪ The recommendations for Renfrewshire Council on alternative transport models are as follows:
▪ Based on this study and the SPT bus reform appraisal outcomes, it is clear that Business As Usual or Voluntary Partnerships do not have the potential
to deliver a better bus network. Therefore, Renfrewshire Council should investigate the possibility of implementing a BSIP in the short term, as either a
regional scheme with SPT or at a local level, and liaise with SPT regarding franchising for consideration at a regional level.
▪ As highlighted in Slides 79-80, municipal operation of a bus company requires significant start-up investment, and there is extensive commercial risk.
Therefore, it may not be suitable for Renfrewshire Council given the cost, commercial risks and competition with other operators. However, as
mentioned in Slide 81, SPT will consider developing business case(s) for a small-scale municipal bus company(ies) aimed at providing socially necessary
services. Renfrewshire Council should also liaise with SPT to explore this option at a regional level to serve the unmet demand within their network.
▪ The bus reform options are being considered by many local, regional or combined authorities following the Bus Services Act 2017 and Transport
(Scotland) Act 2019. The council should seek views, knowledge and lessons learnt from other local authorities when exploring the potential for
implementation of the new bus reform options.
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LA CONFIANCE TRANSPORTE LE MONDE
Community Transport
Section 6

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Purpose and Types of Community Transport
Community transport fills the gaps left by most public transport services. It is there to help people who:
▪ Can't use 'normal' buses because of health or mobility problems; or
▪ Don't have a bus service in their area; or
▪ Can't use public transport because it doesn't take them where (or when) they need to go
Types of Community Transport
▪ Dial-A-Ride (Demand Responsive) Services
▪ School Transport
▪ Hospital Transport
▪ Group Hire
▪ Voluntary Car Schemes
▪ Shopmobility – A national scheme which provides mobility equipment for hire in towns or city centres. Such as wheelchairs and
electric scooters. Advanced booking is advised.
▪ Wheels to Work / Wheels to Learn – Mopeds or bicycles are available for low-cost loan alongside travel advice. This is for
individuals, who must be at risk of losing, or have a promise of a place at either education or work.
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Existing Provision
Renfrewshire Community Transport as a Scottish Charitable Incorporated Organisation have been set up recently. It aims to apply to the
Renfrewshire Sustainable Communities Fund to look at scoping the need and developing a business plan for Renfrewshire Community
Transport. The organisation is also looking to build a formal partnership with Community Transport Glasgow and set out service level
agreement.
▪ Currently only one operator registered with Community Transport Association  (figure from January 2024)
▪ Entry barrier is high, requires very large upfront investment for vehicles
▪ Mostly relies on volunteers to operate
▪ Majority of funding is from grants and donations
SPT MyBus
This is a dial-a-ride service can be booked for shopping, GP appointments, visiting friends, attending local clubs, and much more. Based on
survey anecdotes, many people may not be aware of this service. Additionally, the services are available only to those with temporary or
permanent mobility issues and the trip requests are not confirmed until the day before travel, which makes it inconvenient for some. As
per the SPT website, MyBus currently have reduced and restricted services in place, with a reduced fleet and vehicles operating across
larger areas. As such, spare capacity does not currently exist which could adequately serve unmet public transport demand.
MyBus services that run in Renfrewshire are shown in Table 23. The services run from  Monday - Saturday 0900 – 1800 and Sunday 0900
– 1700.
Renfrewshire Bus Network Review and Future Options
MyBus Route Areas where available Areas connect to
M45 Renfrew Renfrew, Glasgow Airport, Bishopton, Erskine, Inchinnan Phoenix Centre, RAH, Paisley Centre, Dykebar Hospital
M65 Johnstone Elderslie, Johnstone, Linwood Paisley Centre, RAH, Dykebar Hospital
M85 Paisley Foxbar, Glenburn, Thornly Park, Castlehead, Ferguislie Park,
Gallowhill, Oldhall, Hillington Industrial Estate
Phoenix Centre (Linwood), Braehead
Table 23: MyBus services in Renfrewshire

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Demand for Community Transport
Areas/Routes to be served by Community Transport
Bus network analysis revealed a few areas where the demands are not met by bus services.  The following areas are not well
connected with Johnstone or Paisley and Journeys to RAH or QEUH take multiple transfers and a long time.
▪ Houston.
▪ Bridge of Weir.
▪ Kilbarchan.
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Proposal for Community Transport
Proposed Community Transport Options
The following community transport options could be explored-
▪ Dial-a-Ride: Renfrewshire Council should discuss potential service provision in these areas for people who find it difficult to use public
buses due to age or long-term disabilities. SPT already have some services in Renfrewshire. However, lack of awareness about this
service was realised through the public drop-in sessions. Hence, public awareness should be raised to make it known to people.
▪ Hospital Services: A community transport service for hospital. This could be planned in liaison with NHS non-urgent patient services.
▪ Collector Bus: People of these villages/settlements have less frequent and less-direct services to major towns. Hence, services with small
buses could be deployed to collect people and get to a hub where a high frequency bus will take them to major towns. The services
should be coordinated to minimise travel times.
Funding for Community Transport
Capital Funding
▪ Renfrewshire Sustainable Communities Fund through Renfrewshire Community Transport
▪ Transport Scotland’s ‘Community Bus Fund’
For feasibility studies, assessments or developing a business case, Community Transport Association (CTA) can help developing the funding
plan.
Revenue Funding
▪ SPT Fund
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LA CONFIANCE TRANSPORTE LE MONDE
Actions to Take Forward
Section 7

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List of Actions to Take Forward
The following actions have been listed for Renfrewshire Council to take forward:
Short Term
▪ Continue to take steps to solve the identified problems that are within the Council or SPT’s responsibility, such a providing new
bus stops, and improving bus stop facilities and passenger information.
▪ Should continue to engage with bus operators to improve driver behaviour, avoid short notice cancellations and service
withdrawal.
▪ Should start to engage with-
▪ Police and wider communities to ensure on-board safety; and
▪ The Renfrewshire Community Transport Association to explore the options proposed on Slide 87.
▪ Should explore Bus Service Improvement Partnership (BSIP) arrangements with bus operators, SPT and other neighbouring
local authorities to address the key problems identified through the consultation. This will provide a firm basis for private
and public sector commitments to arrest further passenger decline and improve the bus network over the medium term.
▪ Feed into the SPT consultation including public and key stakeholders on the recommended bus reform options.
Long Term
▪ Based on the outcomes of SPT’s ongoing consultation, consider how Renfrewshire’s local needs can be met through a
regional level implementation of a bus franchising scheme or other bus delivery options taken forward at a regional level.
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