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Future Paisley Programme – Interim Evaluation update

Renfrewshire Council · 6 December 2023
Back to Leadership Board — 6 December 2023 and its agenda

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__________________________________________________________________
To: Leadership Board
On: December 6, 2023 
________________________________________________________________________
Report by: Chief Executive 
________________________________________________________________________
Heading: Future Paisley Programme – Interim Evaluation update
________________________________________________________________________
1.  Summary 
This report provides members with an update on the ongoing evaluation of the Future Paisley
Programme and 100 projects, events and initiatives delivered within the Programme since
2018. The report outlines the evaluation approach and details the mechanisms being used to
collect, organise and analyse data, supported by a range of qualitative tools including evidence
reviews, case studies and policy reviews. Combined this is enabling the cultural regeneration
team to develop Future Paisley’s story of change and describe the impact of individual projects
on their intended audience and the cumulative impact of the programme overall. 
2.  Recommendation 
It is recommended that the Leadership Board notes the progress being made to evaluate the
Future Paisley Programme and agrees a further evaluation report will be presented in June
2024, with a final Programme Review to be published at the end of 2024. Board also notes
the programme evaluation will attempt to evidence the benefits of a range of funding
programmes, designed to strengthen Renfrewshire’s cultural and creative sectors and which
have supported delivery of 363 projects, events and activities across Renfrewshire since 2016. 
3.  Background 
3.1 Future Paisley is a programme of investment designed to create social and economic
change in Renfrewshire by harnessing the power of arts, culture, and heritage. The
investment has funded a wide range of activity across Programming, Marketing,

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Cultural Sector Development, Strategic Development, and the Cultural Workforce.
Future Paisley has remained agile and responsive, building a resilient and sustainable
cultural economy in Renfrewshire. 
3.2 Renfrewshire’s journey with cultural regeneration began in 2014 with Paisley the
Untold Story1 and Paisley’s bid to be the UK City of Culture, a prestigious designation
awarded to one UK city every 4 years. Since the UK City of Culture competition began
in 2009, winning cities have seen significant changes to their cultural sectors and wider
economy2.  Paisley made a historic bid as the first town to ever be shortlisted, but
ultimately lost the bid to Coventry. Not wanting to lose the momentum built during the
bid through significant community engagement and participation, Renfrewshire
Council decided to continue with the planned investment in its cultural sector and its
cultural venues and historic buildings3.  
3.3 In 2018, after the UK City of Culture bid was completed, Renfrewshire Council set
aside funds under the name of the UK City of Culture Legacy Programme and
committed to carrying forward the work that was developed during the bid process.
The Paisley 2021 Partnership agreed to continue and to maintain important
relationships with Renfrewshire’s business community, national agencies, NHS
Greater Glasgow and Clyde, University of West Scotland (UWS) and the Glasgow
School of Art (GSA), and to develop and launch of a new tourism brand for
Renfrewshire. As the funding period continued, projects grew beyond the original
concepts generated during the bid and in March 2019 the investment was renamed
Future Paisley, directed by the Future Paisley Partnership Board, to enable
Renfrewshire Council and partner organisations to “move forward confidently and
strategically from the Bid Legacy”4.
3.4 Work continued as planned until March 2020, when the Covid-19 pandemic caused a
crisis which demanded immediate intervention for both the cultural sector and the wider
Renfrewshire community. Renfrewshire Council and OneRen quickly pivoted funds
that were being used to support cultural production to support recovery for cultural
practitioners5; programming was moved online to provide community and connection
for Renfrewshire residents while isolating at home; and the networks and partnerships
that had been developed through Future Paisley programming was utilised to promote
communication between artists and services. 
3.5 Considering the major changes to the programme caused by the pandemic and the
variety of new insights into Renfrewshire’s cultural economy, there was need for a
redevelopment of Future Paisley’s evaluation framework. The new framework was a 
1 Paisley the Untold Story was a strategy document and action plan which laid out the justification and action
plan for revitalising the Paisley Town Centre through its building and heritage assets. Paisley: The Untold Story
- Renfrewshire Website
2 hull.ac.uk/work-with-us/research/institutes/culture-place-and-policy-institute/report/cultural-
transformations-the-impacts-of-hull-uk-city-of-culture-2017.pdf
3 This includes work on the Paisley Town Hall, the Paisley Museum, the Paisley Library (also called the Paisley
Learning and Culture Centre), the Paisley Arts Centre, and the open funding for general historic properties in
the town centre under the TH.CARS2 programme. All of the funding for these programmes comes from
outwith the Future Paisley budget.
4 Future Paisley Annual Overview, Leadership Board Papers from 2020-02 meeting.
5 This was approved at the Renfrewshire Council Leadership Board meeting on 19 February 2020.

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collaborative project between Renfrewshire Council and the Centre for Culture, Sport
and Events (CCSE), a partnership initiative between the council and UWS. Additional
support was sought from DHA Communications. Initial changes to the framework such
as the revision of the 5 Step Changes and the creation of 15 strategic objectives
aligned with the Step Changes was completed and approved by the Future Paisley
Partnership Board in 20216. The framework was fully completed in January 2023 with
a thorough new approach for collecting monitoring and evaluation data introduced for
project leads, building on data collected previously.
3.6 As the programme now approaches its final months of funding, focus has shifted to
project continuity and evaluation of impact. All funding will be assigned by April 2024,
with select projects continuing into the 24/25 financial year. All funds will be spent by
April 2025. 
4.       Evaluation progress 
4.1 The Future Paisley evaluation is reviewing all projects that received funding from
Future Paisley from its inception in 2018 to its completion in April 2024. It will not
include activity funded prior to this point or during the Paisley 2021 UK City of Culture
Bid unless the activity was continued into 2018 and received funding from Future
Paisley. One such exemption are the early rounds of CHEF funding, which were
distributed prior to the establishment of Future Paisley. 
4.2 This report is created as a midway reflection on the evaluation of the full Future Paisley
portfolio. At this point in the evaluation, all project data has been cleansed and project
lead interviews have been conducted to fill gaps in the data, with only 4 of the 30
project lead interviews remaining. Some projects have therefore not been able to be
fully recorded. Additionally, many projects are still in delivery. The data in this report is
therefore subject to change based on further project lead meetings and the new data
produced as projects conclude. 
4.3 Data used for this interim report is based primarily on the data that was available up to
Reporting Period D, which ended in June 2023. Using data available and collected in
meetings with the project leads, nearly half of all projects had been completed with
budgets fully spent and all data collected. 84% of projects have aligned investment,
intended impact and audience and participant data. All data is on track to be completed
for the final report. 
4.4 Evaluation of the programme is being supported by CCSE and their first interim report
is available at Appendix A. 
5.      Evaluation findings: how Future Paisley investment was used 
5.1 The evaluation is confirming that most Renfrewshire residents will have had contact
with a Future Paisley project, but no individual resident would be able to lay out every
project that has been part of the programme. Future Paisley has taken a wide reaching, 
6 This was approved at the Future Paisley Partnership Board meeting on 17 June 2021.

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holistic approach to cultural regeneration in Renfrewshire. For this reason, many
strands of investment are not front facing or even visible to the public. 
5.2 In order to make the scale of work undertaken through Future Paisley accessible and
digestible, activity is divided into 5 pillars: Programming, Marketing, Cultural Sector
Development, Strategic Development, and the Cultural Workforce. These pillars
describe specific types of activities that took place with support from Future Paisley
funding, and each project can be categorised into one of these pillars. These pillars sit
separately from the 5 Step Changes within the Future Paisley Evaluation Framework,
which focuses on strategic outputs and the impact of activity rather than the tangible
type of activity a project produced.
5.3 This section of the report will go through each pillar of activity to explain the type of
projects that sit within it. For a full breakdown of projects within each pillar, see
Appendix B. 
5.31 Programming
Programming is the most public facing and one of the most important elements of the
Future Paisley investment. 
The category includes the major festivals and one-off events that promote
Renfrewshire as a cultural destination. It also includes projects that bring professional
artists directly to Renfrewshire residents through original productions of plays from
critically acclaimed production companies and the commission of art installations.
These festivals and events were further supported by public programmes aimed to
engage residents and their families in cultural participation, such as the Opening Year
Programme taking place in the newly renovated cultural venues in the Paisley Town
Centre and Cultural Engagement Programmes happening throughout Renfrewshire.
A key feature of these activities has been co-creation. Over 60% of programming
activities were either co-designed with the local community or co-produced with a
partner organisation. Co-design was often accomplished through sustained contact
between residents and professional artists. For example, the production Other Side of
the River brought the touring theatre production company In Motion to Ferguslie Park
to work with residents on a variety of cultural projects surrounding their production of
Other Side of the River. Projects included a co-created series of monologues written
by residents and a podcast series interviewing Ferguslie Park residents about how
they viewed their home. In total, the production held 67 participatory sessions with
residents as part of the production. An evidence review that seeks to identify the lasting
benefits of co-design for individuals and communities is being undertaken at present. 
5.32  Marketing
A major push in marketing was necessary for Renfrewshire to capitalise on all the
positive stories generated through the UK City of Culture campaign and subsequent
Future Paisley programming. Prior to Future Paisley, Renfrewshire did not have a
destination brand or sustained destination marketing. 
The projects funded through this pillar can be split into two key functions: the
development of strategies and branding for marketing Renfrewshire to the public –
visitor, relocator and investor audiences, and data commissions and cultural insight

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projects that were funded to provide business intelligence to influence the decisions
made for marketing and visitor engagement. 
The highlight of this pillar, the launch of the Paisley.is destination brand has seen a
significant return on investment. With a budget of only £190,775, Paisley.is has
generated over 1.2 billion opportunities to see and hear positive things about
Renfrewshire and funded annual visitor campaigns, supported by VisitScotland. 
5.33  Cultural Sector Development
To deliver programming and ensure that Renfrewshire’s cultural sector can sustain
and continue to grow, Future Paisley funded several major initiatives to strengthen and
grow cultural organisations and support local arts professionals. This is one of the
largest financial commitments from Future Paisley, as devolving the provision of arts
and cultural activity - beyond the council and OneRen, is critical to sector sustainability
and to cultural diversity and to continuing to deliver Future Paisley’s step changes. 
Cultural Sector Development included several key activities. The largest of which were
the Cultural Funding grants, which funded the delivery of cultural programmes, projects
to increase access to culture, and the development of sustainable business models in
arts organisations. Future Paisley also provided funding for Renfrewshire to participate
in national grant programmes that require contribution from local authorities. As of
October 2023, Cultural Funding grants have awarded 363 individual grants through
these programmes. 
In addition to supporting established organisations and artists, Future Paisley
recognised that strong cultural and creative sectors are reliant on a regular supply of
freelance artists. To help connect freelance artists with work opportunities and develop
new artists emerging in Renfrewshire, Future Paisley funded several programmes
offering Artist Support. Discipline specialists from the Arts Team at OneRen hosted
networking events and meet-up groups for practitioners within music, theatre, film, and
visual arts, leading to initiatives such as the POP Newsletter for sharing paid creative
opportunities with artists and the monthly Sma’sh Hits! open mic nights for musicians
to test new music. As a result, new networks, partnerships and collectives have
emerged. 
5.34  Strategic Development
One of the aims of Future Paisley was to give all residents access to culture by making
cultural participation an embedded part of day-to-day life in Renfrewshire. Projects
therefore needed to take an innovative approach to culture to not only produce cultural
events and support cultural organisations, but to integrate arts and culture with other
systems. 
Many of the activities within Strategic Development were focused on embedding arts
and cultural practice within existing services such as youth services, the Renfrewshire
Health and Social Care Partnership, social work and criminal justice services. Others
consisted of new long-term partnerships formed to create permanent connections
between Renfrewshire communities and arts professionals. Aspects of these activities
may have included programming or supporting creative organisations but were
primarily focused on establishing ongoing relationships.

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One example is Castlehead School of Creativity, a partnership between Castlehead
High School and Glasgow School of Art to create pathways for Castlehead pupils to
Art School, and to embed studio-based practice across school curriculum. The
partnership has created new cultural programming at the school such as the Creativity
Week engaging pupils across year groups to engage is arts and creativity and STEAM
projects. Several new SQA approved courses have been introduced to recognise and
inspire entrepreneurialism and design thinking and applying creativity to all subjects.
As well as considerable benefits to the school and to young people, Project Leads cite
the increased communication between institutions as one of the greatest outputs of
the programme. For example, during the pandemic, both institutions collaborated to
quickly respond, creating opportunities to develop new arts curriculum resources and
to influence a national conversation about higher education admissions processes to
art schools for students impacted. 
5.35  Cultural Workforce
Finally, to deliver all the activity described in the pillars above, there were operational
costs that were covered by Future Paisley. These investments bolstered the capacity
of Renfrewshire Council and OneRen, to enable the administration and delivery of
Future Paisley activities. 
There was a significant investment from Future Paisley in Cultural Workforce. This
included funded posts and temporary project-specific posts with Renfrewshire Council,
OneRen and Renfrewshire Health and Social Care Partnership. These roles included
the council’s cultural regeneration team (2 FTEs) to oversee the implementation of the
programme. Projects across the Future Paisley portfolio were able to be delivered
because of this investment which created dedicated time and expertise. 
6.      Evaluation: what the numbers are telling us so far 
6.1 It is important to note that the data collected during this period only covered the 100
core activities that were managed by Renfrewshire Council and OneRen. These
activities span across multiple pillars of work but are only representative of
approximately 40% of the Future Paisley investment. The outputs described below
should therefore only be regarded as part of the total outputs of the Future Paisley
programme. 
6.2 Future Paisley funded nearly 100 core activities that were delivered by the council and
OneRen, as well as 363 activities delivered to date by local organisations funded
through the grant programmes. The initial stages of the evaluation included significant
work to breakdown the outputs and audience/participant data for these projects. 
6.3 A separate analysis of the activity generated by the funding programmes will be part
of the final evaluation report. This will include all activity data broken down into the
project pillars and include financial information to show proportionally how much of the
Future Paisley funding was used to generate those outcomes. As several projects are
still running, this level of data was not available at the time of the interim report.

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6.4 Each activity funded through Future Paisley included multiple outputs. These could be
multiple public performances, a series of training workshops, or an ongoing cultural
participation group. The number of performances, events, exhibitions, art installations,
and participatory sessions generated by this portion of the Future Paisley funding are
shown in the charts below. 
6.5 From the 100 activities led by Renfrewshire Council and OneRen, there was a
combined number of 239,383 audience members and participants. 
6.6 To get an idea of what these large audience number tangibly look like, it is useful to
consider an example like the Paisley Halloween Festival. Around half of the Future
Paisley audience members came from the Paisley Halloween Festival between 2018
and 2022, the most attended event in the Future Paisley programme. The Paisley
Halloween Festival had run prior to the Future Paisley investment but saw a large rise
in attendees, from 12,465 in 2016 to 45,000 in 2022 due to additional investment.
During the years that Future Paisley has supported the festival, the council was able
to leverage that contribution to obtain other external funding from sources such as
EventScotland which allowed the festival to consistently grow despite the challenges
faced during the pandemic. There has also been a significant rise in participatory
sessions and community participation in the festival. 
0 100 200 300 400 500 600 700 800
Performances/ Events
Number of Performances and Events
Completed Activity Planned Activity for Rest of Funded Activity
0 10 20 30 40 50 60 70 80 90
Exhibits/ Installations
Number of Exhibits and Installations
Completed Activity Planned Activity for Rest of Funded Activity
0 500 1000 1500 2000
Participation Sessions
Number of Participation, Education, and Training
Sessions
Completed Activity Planned Activity for Rest of Funded Activity
Performances: an act of
presenting a play, concert, or
other form of entertainment. 
Event: a planned public or social
occasion, something which
happens at a particular time, to
bring people together.
Exhibition: a temporary
asynchronous showcase of work,
ideas or creativity, in physical or
online spaces.
Installation: a permanent artwork
or cultural experience that is
installed in a community space.
Participation: a cooperative effort
to give input, make decisions,
resolve issues, and assign actions
together.
Education: a chance for people to
come together to learn new
things and be engaged in the
learning.
Training: teaching, education,
instruction or professional
development.

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6.7 Alternatively, participation numbers are smaller but often represent a similar sized
impact. For example, The Sculpture House opened in October 2022 and during their
first year of programming have had 1,835 recorded participations. These numbers
represent recurring visits from local schools, regular interaction with community
members, and prestigious visits from national arts leaders coming to observe the
structure of Sculpture House’s unique partnership. While the number is significantly
smaller, the impact on the community and Renfrewshire’s reputation is comparable.
This will be demonstrated in the final evaluation. 
6.8 Additionally, all project leads were asked to track when an activity they led was
designed for a targeted group or a protected characteristic. The spread of activity
across these target demographics are represented below. The Y-axis represents the
number of activities that identified as working with the groups identified. It doesn’t
represent all engagements, i.e., one activity may have included 30 participatory
sessions for young people. This will be included in the final evaluation report where
possible. 
7.      Evaluation next steps 
7.1 While these initial stages of evaluation have heavily focused on quantitative data for
each project, the approach for the remainder of the evaluation will focus on creating
detailed qualitative evaluation. The final report will provide a clear picture of the types
and amount of activity taking place within the programme as well as the impact and
wider benefits of these projects. 
7.2 Qualitative analysis is already being undertaken, supported by CCSE, to further
examine the impact of the programme, this includes the development of five case
studies each of which highlights a project or initiative with an explicit, public-facing
element to their work. The aim is to provide further insight into the ways in the projects
have created and added value at the local and national levels. To date case studies
discussing the Open Mind Summit (OMS), Glen Cinema Commemoration and
ArtBOSS work have been completed – see Appendix C. 
0
5
10
15
20
25
30
35
Children and
young people
Care experienced
children and
young people
and/or young
carers
Older people Disabled people
or people
experiencing long-
term ill health
(including physical
or mental health)
People
experiencing
social isolation or
loneliness
People from
minority ethnic
communities
Lesbians, gay
men, transgender
and/or bisexual
people
People living in
poverty
People living in
the 20% most
deprived areas
according to SIMD
statistics
Activities with Outputs Designed for Targeted Group or
Protected Characteristics

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7.3 In addition, a series of rapid reviews of academic literature that draws on work locally
and elsewhere have been completed to inform and understand the impact of the
activities of Future Paisley - The Role of Arts & Culture in Lifting Communities Out of
Poverty (2020/21), Social Value of Community Events (2021/22), Wellbeing and
Measurement (2022/13). 
7.4 Three doctoral research students have been engaged in investigating elements of
policy and practice of particular interest to Future Paisley and the Future Paisley
Partnership. In addition to the final thesis, each researcher has written a policy insights
document to highlight the areas of their work of particular interest to Future Paisley
stakeholders and to assist the evaluation of the programme. Dr Lan Pham looks at the
health and wellbeing dimension of Future Paisley in Building a radical vision for health
and wellbeing in Paisley, Dr Conor Wilson looks at how Paisley’s image and reputation
have been constructed and, how this relates to changing ideas about cultural
regeneration within the town in Telling the untold story: Image, representation and
cultural regeneration in Paisley, Niclas Hell reflects on the Public value of festivals and
events: A Case Study of Paisley’s City of Culture Events Legacy. The policy insights
can be found at Appendix D. 
8.    Planning beyond March 2024 
8.1 Renfrewshire Council will have invested around £10million in cultural regeneration
including cultural funding between 2016 and 2024. All programme funding will be
assigned by April 2024, with select projects continuing into the 24/25 financial year. All
non-recurring funds and funding for current cultural funding programmes will be spent
by April 2025. The Future Paisley Partnership Board is expected to cease in 2024. 
8.2 A recurring council investment to support Cultural Workforce, Marketing, Cultural and
Creative Industries Development and Strategic Development will continue following
the end of the Future Paisley programme. Initially this was expected to provide
£460,000 of recurring investment to OneRen to deliver the five Step Changes over the
long-term and to support the reopening of new cultural venues. In addition, council
services would receive £412,000 to continue priority activity, plus £120,000 ringfenced
for future cultural sector development. 
8.3 As part of the council’s Right for Renfrewshire Programme, savings have been applied
to recurring Future Paisley investment. The agreed savings will reduce the council’s
recurring cultural regeneration budget from £532,000 to £265,000. The savings
confirmed will also reduce OneRen recurring Future Paisley budget from £460,000 to
£368,000 from April 2024. This is outlined below:

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8.5 In addition, work is ongoing with partners Renfrewshire Health and Social Care
Partnership, University of West of Scotland and Glasgow School of Art, and with
council services, to determine which Future Paisley projects in receipt of temporary
funding, might be continued within mainline budgets. These discussions are being
Renfrewshire
Council
Description   Step Change  Investment
Cultural workforce  Tourism Officer - lead
development and
implementation of
Renfrewshire’s Tourism
Action Plan
1 – Radically change Paisley’s image
and reputation in Scotland, the UK
and Internationally
5 – Develop a sustainable and
resilient creative economy
£117,000
Creative events producer
- lead creative production
of Renfrewshire’s event
and festivals strategy 
2 – Raise prosperity and increase
wellbeing in our communities
4 – Transform Paisley into a vibrant
Town Centre
Activity  Marketing  1 – Radically change Paisley’s image
and reputation in Scotland, the UK
and Internationally
£20,000
Cultural sector
development 
3 – Paisley will be recognised for its
cultural innovation
5 – Develop a sustainable and
resilient creative economy
£100,000
Programming  2 – Raise prosperity and increase
wellbeing in our communities
4 – Transform Paisley into a vibrant
Town Centre 
£28,000  
Total investment £265,000
OneRen Description   Step Change  Investment 
Cultural workforce  TBC TBC £290,000
Activity  Stakeholder Engagement
and Marketing 
1 – Radically change Paisley’s
image and reputation in Scotland,
the UK and Internationally
£20,000 
Arts Development  2 – Raise prosperity and increase
wellbeing in our communities
3 – Paisley will be recognised for its
cultural innovation
£12,000 
Creative Learning 2 – Raise prosperity and increase
wellbeing in our communities
£15,000 
Libraries Programming 2 – Raise prosperity and increase
wellbeing in our communities
£12,000 
Volunteering 2 – Raise prosperity and increase
wellbeing in our communities
5 – Develop a sustainable and
resilient creative economy
£7,000 
Renfrewshire Makar 3 – Paisley will be recognised for its
cultural innovation
£12,000  
Total investment £368,000

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aided by emerging data as part of the programme evaluation, case studies and
evidence reviews. A summary of activity to be continued beyond March 2024 will be
included in the final evaluation in 2024. 
Implications of the Report 
1. Financial – none 
2. HR & Organisational Development – none 
3. Community/Council Planning – Council Plan PLACE (Demonstrating that
Renfrewshire is a great place to live, work and visit) - delivering Future
Paisley, our far-reaching cultural regeneration programme, harnessing the
power of the arts, heritage and culture for social and economic change. 
4. Legal – none 
5. Property/Assets – none 
6. Information Technology – none 
7. Equality & Human Rights - The Recommendations contained within this
report have been assessed in relation to their impact on equalities and human
rights. No negative impacts on equality groups or potential for infringement of
individuals’ human rights have been identified arising from the
recommendations contained in the report 
8. Health & Safety – none 
9. Procurement – none 
10. Risk – none 
11. Privacy Impact – none 
12. Cosla Policy Position –not applicable 
Author:           Louisa Mahon, Head of Marketing and Communications, 
T: 0141 618 7546 E: louisa.mahon@renfrewshire.gov.uk

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FUTURE PAISLEY
EVALUATION
Interim Report
ABSTRACT 
This interim report reflects on the progress to date
of the suite of interventions comprising Future
Paisley, the activities, events and programmes
developed around Paisley’s ‘unique and
internationally significant story and, which uses
targeted investment to deliver positive change.’
Prepared by: Centre for Culture, Sport &
Events (UWS) in partnership with
Renfrewshire Council

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Contents 
1.0 Introduction ...................................................................................................................................... 2
2.0 Future Paisley: Investing in Culture & Developing an Evaluation Approach .................................... 3
2.1 The Evaluation Framework & Evaluation Programmes ................................................................ 5
2.2 Evaluation Programme ................................................................................................................. 7
2.3 Development of Resources ........................................................................................................... 8
3.0 Future Paisley to Date: A Snapshot ................................................................................................... 8
3.1 Case Studies ................................................................................................................................ 12
3.2 Future Paisley: Some Current Evaluation Insights ...................................................................... 12
3.2.1 Future Paisley Exhibition ...................................................................................................... 12
3.2.2 The Cycle Arts Festival ......................................................................................................... 14
3.2.3. Wallneuk Crafters (initially: Women’s Unpaid Work) ......................................................... 15
3.3 Evidence Reviews ........................................................................................................................ 16
3.3.1 Policy Insight Papers Drawing on Doctoral Research .......................................................... 17
3.4 Next Steps ................................................................................................................................... 18
4.0 References ...................................................................................................................................... 19

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2
1.0 Introduction 
This interim report reflects on the progress to date of the suite of interventions comprising Future
Paisley, the activities, events and programmes developed around Paisley’s ‘unique and internationally
significant story and, which uses targeted investment to deliver positive change.’1  
Future Paisley originated in the bidding process for UK City of Culture 2021. Although that accolade
was ultimately awarded to Coventry, the network of stakeholders and collaborators who worked with
such enthusiasm to develop and deliver the bid recognised that the process itself had been of value
and, that there was potential to harness the ideas and interest generated over the bidding time frame
to achieve some significant goals for the town and surrounding region. 
That investment in culture can bring substantial benefit to individuals, communities and regions is
widely recognised (e.g. Duffy & Waitt; 2011; Crossick & Kaszynska, 2016; Matheson, 2005; Miesner &
Mason, 2006). However, acknowledgement of this broadly accepted position does not diminish the
obstacles to be overcome by anyone seeking to position culture as a central consideration for service
design and delivery. The challenges inherent in attempting evaluation of benefits deriving from
cultural programmes are illustrative of this point. Identifying the cause-and-effect associations at work
within and across projects and programmes based on culture is not without difficulties, but with
careful planning, committed and focussed – and, admittedly, sometimes painfully slow – work, it is
not impossible. 
The purpose of this report is to demonstrate the strides that have been made in evaluation of
Renfrewshire’s Future Paisley work. Over the last few years, members of Renfrewshire Council’s
Cultural Regeneration team have come together with colleagues from University of West of Scotland,
Project Leads and Project Officers and many other who have been involved across the gamut of Future
Paisley activity. They were able to share their knowledge, insights and expertise, reflect on what has
been achieved and, on what has been less successful; to dig down through the layers to identify the
essence of what it is that they have accomplished. This careful process of reflection and iteration has
allowed those involved to fully recognise what it is they have set out to do, which signposts are
indicators of success and how these achievements can be evidenced as contributors to the aims
detailed in the Future Paisley Step Changes. 
While this process has very much been a collaborative one, the leadership and guidance of DHA
Communications2 Tamsin Cox has been of crucial importance. Tamsin’s long experience as an
evaluator, and prior collaborations with members of the CCSE team at UWS, made the decision to
engage her to work with the CCSE team to deliver the evaluation straightforward. Tamsin worked
closely with members of the Renfrewshire Council Cultural Regeneration team and CCSE at UWS to
agree and develop an approach to devising an appropriate and accessible evaluation framework
alongside a suite of supporting resources and reports aimed at evidencing the success of the Future
Paisley programme and ensuring that – going forward – evaluation of similar workflows can be
approached with clarity and confidence. 
1 https://www.renfrewshire.gov.uk/futurepaisley
2 https://www.dhacommunications.co.uk/

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3
This interim report is a way post on this journey. It provides a concise guide to the work done to date
on evaluating Future Paisley alongside some insight into the mechanisms of evaluation ‘in action’ and
the tangible outputs that this work is beginning to produce. Please note that this report is not a full
evaluation of the Future Paisley programme. While some evaluations have been completed, others
have yet to commence. It is not our intention here to offer detailed insight into every project
undertaken under the Future Paisley banner, but to provide an informative overview of
accomplishments to date.
2.0 Future Paisley: Investing in Culture & Developing an Evaluation
Approach 
The origins of Future Paisley have been outlined briefly above. Nevertheless, it is important to
recognise the significance of the decision to progress a programme of investment based on belief in
the benefits of culture even when the initial impetus of the UK City of Culture bid had ebbed away. 
The bidding process drew together a somewhat unusual mix of community stakeholders who – while
they had been involved in serving their community in a variety of ways, often over several years – had
not necessarily had cause to work together directly. With the momentum provided by the bid, this
‘new’ networking and knowledge sharing opportunity generated enthusiasm and a palpable buzz
about what could and might be achieved. The hopes and aspirations of Paisley and Renfrewshire were
captured in 5 Step Changes which were – in many ways – the foundation of the evaluation work. 
The Step Changes are:
1. Radically Change Paisley’s Image and Reputation in Scotland, the UK & Internationally.
2. Raise Prosperity & Increase Wellbeing in our Communities.
3. Paisley Will be Recognised for its Cultural Innovation.
4. Transform Paisley into a Vibrant Cultural Town Centre.
5. Develop a Sustainable and Resilient Creative Economy in Renfrewshire. 
These statements have functioned as the guiding principles for the cultural investments made with
the aim of leveraging the benefits of arts and culture in large and small-scale projects across the
community. The range of projects and programmes nestled under the Future Paisley umbrella is quite
eye-popping. Extending across the flagship capital investment signified by the redevelopment of
Paisley Museum to the Glen Cinema Memorial work and the innovative ArtBOSS programme by way
of the Halloween Festival, the Tannahill Makar, Castlehead – School of Creativity, Paisley Book
Festivals, Cultural and Social Prescribing undertakings supported by CHEF and CODF3 and beyond. 
The ways in which such activities might contribute to each, or every, Step Change could be the subject
of endless, robust discussions but the task of the evaluation team was to find a way to transform those
connections into clear pathways of achievement. The first step along this road involved matching each
Step Change with a set of Strategic Outcomes which clearly and concisely described the ways – and
areas – in which projects contributing to a given Step Change could expect to see demonstrable
effects, outputs and outcomes. 
3 Culture, Heritage and Events Fund and Cultural Organisations Development Fund.

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So, for example, under Step Change one, Radically Change Paisley’s Image and Reputation in Scotland,
the UK & Internationally, the corresponding Strategic Outcomes are:
• Increased Civic Pride
• Paisley Positioned as a Destination of Choice
• More People Visit Renfrewshire Attractions & Events4 
However, before these steps were taken, it is important to acknowledge the painstaking, but crucial,
work done to ensure that the Step Changes themselves were the best and most appropriate
articulation of what Paisley and Renfrewshire were aiming to achieve. At the outset of the Future
Paisley work, six Step Changes had originally been developed and – among these – some of the Step
Changes were differently phrased. Initially, Step Change One set out the ambition to Establish Paisley
as a Centre of Excellence for Cultural Regeneration through Leadership, Partnership and Collaboration.
Step Change Two initially aimed to Lift Communities Out of Poverty, number three declared that
Paisley Will be Recognised for its Cultural Excellence.5 Though admirable in their sentiment, it was soon
recognised that – when it came to outlining clear and achievable steps which could, in turn, be
meaningfully evaluated – these objectives needed to be framed in a different way.6 
To accomplish this, CCSE led a workshop session at the January 2020 Future Paisley Partnership Board
(FPPB). Here, partnership members came together to problematise, probe and tease out the essence
of what it was the initiative was trying to achieve under these Step Changes, to identify measurable
parameters within which change would be apparent. 
This workshop began a process of revision which – after a COVID 19 enforced pause in proceedings –
recommenced in 2021, led by Renfrewshire Council and the Future Paisley cultural regeneration team.
This activity included:
• A follow up workshop (February 2021) in collaboration with CAHSC7 to continue work to re-
develop and define Step Change 2 (Lift Communities out of Poverty),
• Recommendations to the FPPB meeting (March 2021),
• Additional, smaller, focussed workshops with stakeholders, delivery partners, cultural
practitioners, programme leads and CAHSC and CREW8 representation though April and May
2021. Here, participants scrutinised the wording of Step Changes and, set new strategic
outcomes, within agreed parameters.9 
4 The full range of Step Changes and Strategic Outcomes are mapped in the finalised Future Paisley Evaluation
Framework. See: https://ccse.uws.ac.uk/resources/
5 The original Step Changes were: 1) Establish Paisley as a centre of excellence for cultural regeneration
through leadership, partnership, participation and collaboration; 2) Work with partners across Paisley to help
lift communities out of poverty; 3) Paisley will be recognised for its cultural excellence, through the
development of a modern, resilient and innovative cultural sector which connects Paisley’s; 4) Transform
Paisley into a vibrant cultural town centre; 5) Grow a significant new dimension to Paisley’s economy and, 6)
Radically change Paisley’s image and reputation in Scotland, the UK and internationally. 
6 A FPPB field trip to Glasgow’s East End was aimed at helping stakeholders to gain fresh insight into place-
based approaches to regeneration and the role of culture had played. The itinerary included stops at Clyde
Gateway and Red Tree Magenta, the Athletes Village in Dalmarnock and the Cuningar Loop, the Baltic Street
Adventure Playground in Dalmarnock, the Glasgow Women’s Library and David Dale Gallery. The day was a
great opportunity to learn from a nearby example of successful cultural regeneration, and to discuss pertinent
issues that arose, such as when a local authority should step in and when it should take a step back and others
(e.g. local community members, artists and/ or entrepreneurs) should lead.
7 Culture, Arts, Health & Social Care group. 
8 Cultural Regeneration Engagement Workstream. 
9 See: FFPB Minute, June 2021 (Thursday 17th June).

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• A revision of the wording of several the Step Changes alongside a reduction in the overall
number of Step Changes from 6 to 5. The Step Change Establish Paisley as a Centre of
Excellence for Cultural Regeneration through Leadership, Partnership and Collaboration was
removed from the list. New formulations for two retained Step Changes were as follows: Lift
Communities Out of Poverty became Raise Prosperity & Increase Wellbeing in our
Communities and, Paisley will be Recognised for its Cultural Excellence was revised to become
Paisley Will be Recognised for its Cultural Innovation. Thus, paving the way for creation of a
practically feasible approach to measuring genuinely and meaningfully occurring change in
projects operating in, and contributing towards, these areas.  
• Development of the theory of impact. 
More discussions on the evaluation framework continued in four half-day workshops – taking place
online in early December 2021 – during which Tamsin Cox led sessions in which Future Paisley project
leads were asked to drill down into the mechanisms though which their projects were delivering
change and, to come to full(er) understanding of the outputs related to specific activities undertaken
in the project, the expected outcomes based on the outputs, and the specific Step Changes and
Strategic Outcomes to which the project and its outcomes contribute.10 These discussions also were
also important for finessing the Strategic Outcomes which sit beneath each Step Change, ensuring
that they were worded as precisely and usefully as possible. From late 2021 to early 2022, significant
additional work was also undertaken within the Cultural Regeneration Leadership team at
Renfrewshire Council to map Strategic Outcomes for each Step Change.11 The information collected
through this process – and during an array of follow up work undertaken in one – to-one and group
settings by Tamsin Cox alongside Renfrewshire Cultural Regeneration Officers and others  could be
collated, sifted, analysed and found a place in the hierarchy delineated by the Step Change and
Strategic Outcome framing. 
2.1 The Evaluation Framework & Evaluation Programmes 
The process through which information gathered across the variety of activities contributing to
Evaluation Framework development can be summarised thus: 
10 Projects were divided into groups based on common thematic areas of activity, e.g. Major Events &
Performance Partnerships, Step Change 2, Place-focussed projects and Arts/Film Development.
11 See: Future Paisley, Story of Change – MAPPING.pptx

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The evaluation framework can be usefully thought of as a map which allows for navigation from the
big, overarching ambitions contained in the Step Change and Strategic Outcomes, towards a set of
tangible indicators through which they can be seen/understood to have been achieved. As evaluation
within each project/programme proceeds, these indicators function as headings or groupings into
which evidence from different projects and investments can be drawn together to understand how
each project contributes to the Step Changes. Using the indicators as a guideline, each Strategic
Outcome within the framework is further sub-divided as a range of Sub-Outcomes which serve to
advance the process of unpicking and refining the linkages between strategic aims and the practical
approaches to demonstrating their realisation. 
Furthermore, members of the UWS and Renfrewshire Council teams working to develop the
evaluation undertook focussed work to revise and streamline internal reporting within Renfrewshire
Council for Future Paisley projects. This work has resulted in a refreshed Monitoring and Evaluation
Reporting Template aimed at bridging the gap between what projects might be doing on the ground
and the wider ambitions encapsulated in the Step Changes and Strategic Outcomes. The schedule now
requires that completed summary reporting documentation is submitted once per quarter rather than
twice. This documentation maps directly onto the Evaluation Framework meaning that the
information gathered here is easily fed into the (underpinning Smartsheets and) Dashboard,12
developed to provide a rolling overview of projects and their progress. 
12 https://app.smartsheet.com/b/publish?EQBCT=f3f976e43d3142e78b19ddb1fe72958d
Step Changes &
Outcomes
Theory of Impact -
what sucess looks like
Map of Indicators /
evidence required

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2.2 Evaluation Programme 
Once the set of indicators was in development, it was necessary to create a programme of data
collection, collation, analysis and reporting based upon the indicator framework. This process was
approached by grouping together the different indicators from the Evaluation Framework according
to their commonality, and particularly the likely data source. How this data collection could be
approached was then suggested and, any design needs for specific surveys or tools to support project
leads and Renfrewshire Council staff identified. In addition, relevant data that were already being
collected and could be drawn upon for evaluation purposes were also sought out during this process.  
Broadly, this process was internal and, its primary function was as a steppingstone for the evaluation
team on the path to fully understanding how and where projects and programmes were operating
and contributing to the overarching aims contained in the Step Changes and Strategic Outcomes. At
this stage, grouping data in this way better reflected indicators that functioned across different Step
Changes and, which are more likely to apply across a group of projects. Moreover, this process took
the work that had been done to develop the (abstract) Evaluation Framework and started the process
of transforming it into a (practical, concrete) programme of data collection, collation, analysis and
reporting. Or, of progressing from the strategic aims expressed by the Step Changes and translating
them into data areas and recognisable approaches to collect and collate appropriate and relevant data
to evidence achievement.  
Now, the team set about:
• Reviewing existing data collection and evaluation,
• Working with Project Leads and Council Officers to identify gaps, understand resources for
data collection and agree what further support may be needed,
• Designing tools or templates, or offering other support, to help projects fill gaps identified,
• Reviewing and signing-off agreements for data collection over the remainder of the
collaboration agreement. 
The steps outlined above led to a position whereby, the Evaluation Framework had been finalised13
and further work was undertaken to ensure that those working in Future Paisley projects have a full
understanding of and insight into the Evaluation Framework and associated tools. To this end, over
the summer months of 2022, work continued to:
• Group projects/activities according to how similar projects/activities are. (e.g., projects
aiming for explicit wellbeing outcomes should be grouped together).
• Review what we knew about data collection within the groups.
• Run a session with each group to fill any gaps in understanding about existing evaluation
plans and potential resources for data collection and, ascertain and agree what data
collection support (e.g. specifically designed of tools) they need.
• Undertake that design work and, review it at a second session with groups to confirm and
sign-off both the design and the approaches to collecting data.
• In addition to the above, work was done with Renfrewshire Council officers to agree:
o How data across activities/projects will be collated, analysed and reported, 
13 The Evaluation Programme work also functioned reflexively here, helping the team to refine the Evaluation
Framework.

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o What resources/support will be provided to individual activities/projects
who may need it. 
2.3 Development of Resources 
A range of resources – outlined in the Partnership Agreement(s) between UWS/CCSE and
Renfrewshire Council – have been produced over the course of this evaluation work. They include:
• An Evaluation Framework,
• Case Studies (see Section 3.1 below), 
• Evidence Reviews (see Section 3.3 below),
• Evaluation Tools (e.g. question banks for evaluation survey design),
• Revised reporting pathways (a new reporting schedule was agreed and, the summary
reporting documentation to be used was refreshed) and documentation for CHEF & CODF
projects & programmes.
• A trio of doctoral research students have been engaged in investigating elements of policy
and practice of particular interest to Future Paisley and the Partnership. Each researcher has
produced a brief policy insights document highlighting the most relevant learning emerging
from their work. 
These resources will be available to all on the Resources tab of the CCSE website.14
3.0 Future Paisley to Date: A Snapshot  
The CCSE evaluation team have provided – and will continue to develop – a selective summary of some
of the evaluation findings taken from Future Paisley projects. Some are already completing evaluations
themselves and we have acted as a sounding board to specific projects. We continue to meet on a
one-to-one basis with some of the funded projects to advise them of the appropriate evaluation
approach, methods and tools linked to their objectives and the relevant Step Changes. There is agreed
capacity for members of the CCSE team to support this work as necessary going forward.
Table I provides a summary of a range of Future Paisley activity matched to the Evaluation
Framework’s Step Changes and Strategic Outcomes; relating these programmes and projects to the
areas in which Project Leads it is expected that they will be able to provide (or in the case of completed
projects, have provided or, are in the process of gathering) evaluation data to evidence impact. It is
important to note that Table I is not exhaustive but draws upon the data available at the time of
writing. It shows the principal areas in which projects expect to be able to demonstrate impact.
However, it may be the case that once data is gathered, it is possible to show that impact has exceeded
these areas and project effects have accrued for additional Step Changes/Strategic Outcomes in the
evaluation framework. The Cycle Arts Festival is an example of this. The Cycle Arts Festival
Renfrewshire 2022 A Place Partnership at OneRen project Report for Funders details more areas of
impact than those listed in reporting documentation submitted over the project’s lifetime (see: FV
Cycle Arts Fest Project monitoring & evaluation report, May – August 2022). It should also be kept in
mind that the opposite scenario is possible (though, improbable) and there will be insufficient data to
evidence impact in some expected areas in spite of efforts made. 
14https://ccse.uws.ac.uk/resources/

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Table I – Expected Evidence of Strategic Impact across a Range of FP Programming 
Step Change 1: Radically change Paisley’s image and reputation in Scotland, the UK and internationally
Strategic Outcome 1: Increased civic pride 2: Paisley positioned as a destination of choice 3: More people visit Renfrewshire attractions and
events.
Artists & Residents – Gallowhill
Colouring Renfrewshire
Common is as Common Does (Theatre/Dance)
Cultural Organisations Development Fund (CODF)
Future Paisley Exhibition
New Voices
Paisley Book Festival
Paisley Halloween Festival 
Paisley.is
Royal National Mòd - Mòd Phàislig, 2023 Fringe
Sma’sh Hits (Music Meet Up)
Tannahill Makar 
Townscape Heritage and Conservation Area
Regeneration Scheme 2 (TH.CARS2)
Future Paisley Exhibition 
Other Side of the River
PACE Theatre Commission (Frances Poet)
Paisley Halloween Festival 
Paisley.is
Royal National Mòd - Mòd Phàislig, 2023 Fringe
Townscape Heritage and Conservation Area
Regeneration Scheme 2 (TH.CARS2) 
Colouring Renfrewshire 
Ethnic Communities Cultural Steering Group
Future Paisley Exhibition
Paisley Book Festival
Paisley Halloween Festival
Paisley.is
Performance Programme (Children & Families)
Royal National Mòd - Mòd Phàislig, 2023 Fringe
Sma’sh Hits (Music Meet Up)
Underwood Lane
Visitor Data Consultation
Visual Artist & Craft Maker Awards (VACMA)
Winter Programme (Performances & Events) 
Step Change 2: Raise prosperity and increase wellbeing in our communities
Strategic Outcome 4: Cultural participation contributes
to enhanced mental health and reduced loneliness in
our communities
5: Children and young people thrive through everyday
access to arts and culture
6: The cultural offer is dispersed and accessible across
Renfrewshire, enhancing wellbeing in our
communities.
ArtBOSS
Artist & Residents – Gallowhill
Artists in Residence – Erskine Arts
CODF
Common is as Common Does (Theatre/Dance)
Cultural Volunteering Programme
Culture, Arts, Health & Social Care (CAHSC)
Programme
Cycle Arts Festival
Ethnic Communities Cultural Steering Group
Johnstone Textile Space
Paisley Book Festival 
Performance Programme (Children & Families)
ArtBOSS
Artists & Residents – Gallowhill
Artists in Residence – Erskine Arts
Castlehead School of Creativity 
Colouring Renfrewshire
Creative Learning Programme
Cultural Champions
Cycle Arts Festival
Future Paisley Exhibition
New Voices 
Paisley Halloween Festival
Performance Programme (Children & Families) 
Renfrewshire Promise Champions 
ArtBOSS
Artists in Residence – Erskine Arts
CAHSC
CODF
Colouring Renfrewshire
Cycle Arts Festival
Ethnic Community Cultural Steering Group
Future Paisley Exhibition
Johnstone Textile Space
Other Side of the River
Paisley Halloween Festival 
Performance Programme (Children & Families) 
Renfrewshire Promise Champions

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Renfrewshire Promise Champions
Royal National Mòd - Mòd Phàislig, 2023 Fringe
Seedhill – The Bothy Project
Sma’sh Hits (Music Meet Up)
Social & Cultural Prescribing
Tannahill Makar
The Promise Arts & Culture Programme
The Sculpture House
Winter Programme (Performances & Events) 
Wallneuk Crafters 
Royal National Mòd - Mòd Phàislig, 2023 Fringe
Tannahill Makar
The Promise Arts & Culture Programme
The Sculpture House
Winter Programme (Performances & Events) 
Royal National Mòd - Mòd Phàislig, 2023 Fringe
Social & Cultural Prescribing
The Promise Arts & Culture Programme
Underwood Land
Winter Programme (Performances & Events) 
Wallneuk Crafters 
Step Change 3: Paisley will be recognised for its cultural innovation
Strategic Outcome 7: Renfrewshire has a thriving,
resilient and diverse cultural sector
8: Innovation in Paisley’s programming leads to wider
engagement by local and national audiences
9: Community led production and programming
increases cultural participation and activism
Cultural Volunteering Programme
Ethnic Communities Cultural Steering Group
Green Room Sessions
In the Frame
Making Movie Moves
New Voices
Open Mind Summit 
Paisley Book Festival
Paisley Film & Media Space
Sma’sh Hits (Music Meet Up)
Thread (theatre co-productions)
Underwood Lane
VACMA 
VAM! Artists’ Meet Ups 
Ethnic Communities Cultural Steering Group
Future Paisley Exhibition
New Voices
PACE Theatre Commission (Frances Poet)
Paisley Book Festival 
Paisley Film & Media Space 
Paisley Halloween Festival
Performance Programme (Children & Families)
Royal National Mòd - Mòd Phàislig, 2023 Fringe
Sma’sh Hits (Music Meet Up)
The Sculpture House
Thread (theatre co-productions)
Winter Programme (Performances & Events) 
Wallneuk Crafters
Artists & Residents – Gallowhill 
Common is as Common Does (Theatre/Dance)
Creative Learning Programme 
Cycle Arts Festival
Ethnic Communities Cultural Steering Group
Glen Cinema Commemoration 
Green Room Sessions
Paisley Book Festival
Paisley Halloween Festival 
Renfrew on Film
Royal National Mòd - Mòd Phàislig, 2023 Fringe
Seedhill – The Bothy Project
Sma’sh Hits (Music Meet Up)
Wallneuk Crafters 
Winter Programme (Performances & Events)
Step Change 4: Transform Paisley into a vibrant cultural town centre
Strategic Outcome 10: Paisley town centre is
revitalised through the opening of major cultural
venues and attractions
11: Paisley’s town centre is revitalised through
improvements to the public realm
12: Paisley town centre is animated by cultural
production and participation
Paisley Halloween Festival
Visitor Data Commission 
Royal National Mòd - Mòd Phàislig, 2023 Fringe
Townscape Heritage and Conservation Area
Regeneration Scheme 2 (TH.CARS2) 
Future Paisley Exhibition
Paisley Film & Media Space 
Paisley Halloween Festival 
Winter Programme (Performances & Events)

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Step Change 5: Develop a sustainable and resilient creative economy in Renfrewshire
Strategic Outcome 13: Organisations and sole traders
working in Renfrewshire’s creative economy develop
sustainable and resilient business models
14: Pathways into employment and progression routes
in Renfrewshire’s tourism, cultural and creative sectors
are being supported
15: The tourism, cultural and creative sectors in
Renfrewshire are vibrant and employment
opportunities are developing
Artists in Residence – Erskine Arts
CODF
Cultural Volunteering Programme
Cycle Arts Festival
Paisley Film & Media Space
Renfrewshire Creative Networks Support
The Sculpture House 
VAM! Artists’ Meet Ups 
Visitor Data Commission 
CODF
Cultural Volunteering Programme
Cycle Arts Festival
Johnstone Textile Space
Renfrewshire Creative Networks Support
VAM! Artists’ Meet Ups 
Visitor Data Commission 
Wallneuk Crafters 
Artists in Residence – Erskine Arts
CODF
Colouring Renfrewshire
Cycle Arts Festival 
Johnstone Textile Space
Renfrewshire Creative Networks Support 
Visitor Data Commission 
Winter Programme (Performances & Events)

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3.1 Case Studies 
As part of the evaluation work, the CCSE evaluation team committed to developing 5 case studies each
of which highlights a project or programme from Future Paisley and, which focus on some of the
projects with explicit, public-facing elements to their work. 
Here, the aim is to provide insights into facets of Future Paisley and the ways in which these
undertakings have created and added value at the local and national levels. To date case studies
discussing the Open Mind Summit (OMS), Glen Cinema Commemoration and ArtBOSS work have
been completed. 
The OMS offers great insight into the attempts to build capacity in the independent sector. The case
study relates this work and provides a basis for thinking about what has worked and what this means
for the future efforts to develop networks. The case study relating the Glen Cinema Commemoration
highlights the successful community engagement undertaken and relates the ripple effects that have
emanated from the response to participation in the work undertaken. Further, it shows how the
project has allowed a challenging moment of local history to be spoken about and remembered. The
ArtBOSS case study evidences the transformative potential of supported arts and cultural engagement
for (care experienced) young people and young carers. 
Going forward, two additional case studies will be compiled, these will reflect on examples the cross-
sectoral approaches taken by some projects, a major event or festival (the Halloween Festival) and a
venue focused project (Paisley Museum). These case studies are available on the Future Paisley
Resources tab of the CCSE website.15
3.2 Future Paisley: Some Current Evaluation Insights 
While the case studies highlight the achievements of several Future Paisley projects and programmes,
there is a huge amount of important and impactful work ongoing elsewhere. There follows brief
summaries of the achievements of a trio of Future Paisley projects and programmes which – at the
time of writing – have completed their cycle of Future Paisley funded activities. The narrative relayed
below draws upon data and feedback received through the reporting framework put in place as part
of the Evaluation Framework to capture outcomes, outputs and impacts across the gamut of Future
Paisley. The synopses provide insight into the types of data being collected for evaluation purposes. 
3.2.1 FuturePaisley Exhibition
The Future Paisley Exhibition contributes to Step Change 1, Strategic Outcomes 1, 2 &
3, Step Change 2, Strategic Outcomes 5 & 6 and Step Change 4, Strategic Outcome 12.
The Future Paisley Exhibition work was delivered from December 2021 – 2022, £138,000 of the
£177,000 total budget for the project was provided by Future Paisley. In partnership with Lateral
15 https://ccse.uws.ac.uk/resources/

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North,16 The Town Centre Heritage Regeneration Scheme - TH.CARS2,17 the Cultural Regeneration
Engagement Workstream (CREW) and OneRen,18 the Future Paisley Exhibition programme comprised: 
• Physical and digital exhibitions exploring Paisley’s past, present and future. The physical
exhibition comprised two fixed exhibitions and a lite exhibition which visited 6 locations.
• Workshops engaging school and community groups and resulting in Postcards from the
Future collection which were also exhibited.
• A trio of Grand Conversaziones bringing together national and international expertise in
architecture, design and regeneration to discuss, reflect upon and reimagine Paisley’s past,
present and future.
From January – April 2022, there were over 2,000 visitors to the physical exhibition in Paisley, more
than 400 of this number attended with school and community groups who hosted ‘takeover’ style
visits / events / workshops in the space. Feedback was overwhelmingly positive: 
• 94% agreed or strongly agreed that they enjoyed the exhibition.
• 89% agreed or strongly agreed that the exhibition had taught them something about
Paisley.
• 56% agreed or strongly agreed that the exhibition had made them feel more confident
about Paisley’s future.
Over the full course of Future Paisley Exhibition activity, almost 7,000 visited the event. There were
180 registrations for the Grand Conversaziones events and 120 eventual attendees. The audience
comprised interested locals, professionals and academics. 
The Exhibition work provided an opportunity for visitors to feed into discussions pertaining to Paisley’s
future, particularly about significant challenges such as the climate emergency and post-pandemic
recovery. A foremost element of the Exhibition legacy is recognition and integration of these
contributions into strategy and planning going forward. 
Examples of feedback responding to the Exhibition include:
• “I really enjoyed the Future Paisley exhibition because I got to see a lot of buildings that I
hadn’t seen in real life and realised how big Paisley actually is. The Grand Fountain was a
big surprise – it’s so colourful and I’d never actually seen it before so didn’t know it
existed… My hope for the town is for it to be more inclusive and environmentally friendly
and for people to think about what we’ve done to the planet.”
(Darci, S2 pupil, Paisley Grammar). 
• “I love the architecture of Paisley; it goes back ages… and new buildings keep getting
added but the old ones are still there, and it’s got a great collection.”
(Murray S2 pupil, Castlehead High School)
• “The pupils loved the workshops - I overheard one say they wished they could do it every
week! They really enjoyed getting the opportunity to get their thoughts and feelings
about Paisley across in a creative way. They loved the fact the exhibition had such
variety, from the wool on the wall to the videos and 3D images on iPads.”
16 https://lateralnorth.com/
17 https://www.renfrewshire.gov.uk/THCars2#aboutthcars2
18 https://www.oneren.org/

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(Gemma Fraser, Art & Design Teacher, Castlehead High School). 
3.2.2 The Cycle Arts Festival 
The Cycle Arts Festival contributes to Step Change 2, Strategic Outcomes 4, 5 & 6,
Step Change 3, Strategic Outcome 9 and Step Change 5, Strategic Outcomes 13, 14, &
15.
The first Cycle Arts Festival took place in August 2021. A second edition ran 1st-7th August 2022. The
Cycle Arts Festival19 sought to blend events and activities designed to promote arts, cycling,
environments and wellbeing. Working in mixed media and in collaboration with local communities,
artists delivered specific creative interventions tied to places along cycle routes around Renfrewshire.
By creating work for unusual or significant locations and localities, the festival aimed to deliver a
narrative of place for Renfrewshire linking to ideas of environmental sustainability, wellbeing,
embedded local cultures, history of place, cycling and social change. 
Intended Festival outcome aims included:
• Fostering an environment in which groups or individuals collaborated to deliver the festival
(building on the success of the 2021 edition).
• Inspiring locals living close by the Paisley – Lochwinnoch cycle route altered their usual routine
to view the outdoor art events. 
• Encouraging local people explored the arts route and exhibitions by bike and on foot. 
• Inspiring artists and arts organisations to reconsider where and how arts events can be staged. 
The 2022 event focussed on cycle generated power, featuring a Cycle Powered Music Showcase at
Lochwinnoch in partnership with the Castle Semple Visitors Centre. Many events were free and the
‘pop-up’ nature of a great number of the festival’s elements led to people happening upon them
during their daily activities around an about the Paisley – Lochwinnoch cycle route. Guided rides to
the featured artworks and Dr Bike repair and maintenance services were also included in the
programme. Overall, the programme comprised 22 events in 11 locations on or near the cycle route,
7 live performances, 5 exhibitions (3 installations), 2 days of short film showings, 6 workshops, 5
cycling events and 1 cycle powered music showcase and, 33 artists participated to deliver the event.
The Cycle Arts Festival was delivered in collaboration with several local and national partners.20 Future
Paisley provided just over £12,500 of the overall £32,923 funding to support the festival. Over the
course of its 2022 activities, the Cycle Arts Festival reached around 2,300 children and adults, for
comparison, the 2021 event recorded 725 attendees. 
Feedback from attendees at the event included: 
19 https://cycleartsrenfrewshire.co.uk/. Development of the website allows event partners or any other
organisation presenting creative activities connected to the cycle route to present them on the site throughout
the year (see: Cycle Arts Festival Renfrewshire 2022. A Place Partnership at OneRen project Report for
Funders)
20 Sustrans, Cycling UK, Castle Semple Visitors Centre, ReMode, The Scope Network, Lochwinnoch Community
Development Trust and Lochwinnoch Arts Festival, (photographer and filmmaker) Kevin Cameron, (textile
artist and researcher) Gillian Steel, Morrisons at Johnstone and OneRen.

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15
• “[I’ve learned] [h]ow some arts events can seem embedded into a place. ‘The Art of Weaving’
short film seemed part of the Renfrewshire woods, as though the plants for natural dyes are
around us too. There is so much of nature we have forgotten. More like this please!”
• “[…] it was great to see dance in a public place and, also to how people reacted to it as they
stumbled upon it. It worked well in a rural setting too.”
• “It’s great to see a performance like this in Johnstone. We just don’t get anything like this!”
• “Where else but in Paisley could an event like this about textiles happen – and within meters
of one of its historic mill buildings! This made it feel all-the-more relevant to me and others
who have grown up here and live here.”
• “I liked the way this workshop had just popped up in Morrisons car park. Like it seemed quite
natural to be there for local people to enjoy! It was lovely to watch I hope more people stop
like me and get involved!”
• “I didn’t think this [the cycle powered music stage] would work but it’s just inspiring with all
the really talented local musicians and with Music Broth supporting! I loved Scunnart! The
setting is beautiful and works really well. What a real find for an outdoor music event like this.
let’s make it an annual event!!!”
• “We learned about the amphibians in our garden pond!” 
3.2.3. Wallneuk Crafters (initially: Women’s Unpaid Work) 
Wallneuk Crafters contributes to Step Change 2, Strategic Outcome 4 and Step Change
3, Strategic Outcome 8. 
Wallneuk Crafters began in September 2019 (initially as Women’s Unpaid Work) and ended in
September 2023. Initially the project was slated to cease activity in April 2023. However, the decision
was taken to extend the timeframe. Alongside delivery partners, Renfrewshire Council Criminal
Justice, the project initially relied upon £18,750 in funding of which almost £9,000 was derived from
Future Paisley.21 Wallneuk Crafters aimed to develop and make a range of textile products with women
who attend the workshop sessions. These products were then sold to benefit social causes. The project
enabled the development of practical and creative skills and – through participation – sought to
increase confidence, resilience and aspirations for women attending the group.22  Wallneuk Crafters’
sessions were based in Paisley, but attendees came from across Renfrewshire. 
Initially, Wallneuk Crafters focused on the development of a range of products which were sold to
sustain the group’s activities. This work then progressed and diversified into a Paisley Threads project
which comprised the creation of fidget blankets based on Paisley’s textile heritage and, for donation
to care home residents in Renfrewshire.
Over the course of the first reporting period (to September 2022), Wallneuk Crafters reached 30
women who attended who attended workshops in alternate weeks until their COs were completed.
Though the COVID19 pandemic women were able to produce work at home and guidance was
21The extension was supported with additional funding, thus the final budget for the project has been not less
than £20,000 through to June 2023 (correspondence with Micaela Levesque, 18.10.2023). 
22 Wallneuk Crafters participants were recipients of court mandated Community Orders (CO). Each case is
assessed and allocated to an appropriate group. Women allocated to Wallneuk Crafters qualify as vulnerable
and might not be able to cope in a mixed group, for example, they have often experienced domestic abuse
and/or mental health challenges.

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16
provided. A textile artist – Nikkita Morgan23 – was commissioned to lead several work strands. These
included: 
• Introduction to Embroidery
• Christmas Bunting for soup kitchens & food pantries
• Book bags: embroidered bags for local primary 1 pupils starting school in 2023
As the project developed outputs have included Zimmer Frame Bags for Paisley’s Disability Resource
Centre and Care Homes and Spud Bags, for harvesting vegetables at local growing initiatives.
It is evident that the delivery team found collection of feedback from Wallneuk Crafters participants
challenging (this is often the case when working with vulnerable and/or marginalised groups). In
addition, COs are mandatory, thus women may have entered the programme with varying levels of
expectation and may not have felt positive about their prospects however, some responses were
forthcoming. For example, 
• “Can I get a full-time job here please?      ”
• “I have loved learning how to stitch.”
• “I have most enjoyed learning how to use the sewing machine.”
In the period March – October 2022, five women completed their COs with Wallneuk feeding back
that:
• “The project has helped me with my confidence.” 
• “I will take everything I have learned into the future.”
In the period April – July 2023, two women completed their COs with the Wallneuk group, with
observations that: 
• “I have enjoyed making things, especially bags. I hope to continue to sew in the future.” And, 
• “‘I won't know what to do with my Mondays anymore! I have really enjoyed coming and
chatting to you all & learning new sewing skills each week.”
Furthermore, the Wallneuk Crafters project managed observed that: “As the Manager of the Unpaid
Work Unit, I have noticed that the women working with the Artist appear more engaged in the work
they are doing and appear more confident in trying new skills. This will hopefully have a positive impact
upon them in the future in terms of their self-confidence and self-belief.”
3.3 Evidence Reviews 
As part of our ongoing work within CCSE, we agreed with Renfrewshire Council to provide a series of
rapid reviews of grey and academic literature that draws on work locally and elsewhere to inform the
activities of Future Paisley. 
To date 3 reviews have been completed. These are:
• The Role of Arts & Culture in Lifting Communities Out of Poverty (2020/21)
▪ This work examined, policy approaches to the utilisation of arts and culture
for social good. 
23 https://nikkitamorgan.com/

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17
▪ Art and culture and the alleviation of poverty in developing and transition
economies.
▪ UK based examples of interventions with more tangible economic effects,
and
▪ Social prescribing & Social prescribing and social capital. 
▪ Social Value of Community Events (2021/22)
▪ This review presents an overview of research regarding the social value of
community events. 
▪ Addresses collective and shared social impacts linked to community and
connectedness.
▪ Examines the impact at an individual level. 
▪ Identifies any negative impacts from hosting and staging events locally.
▪ Presents the methods & approaches used to assess the social value of
events. 
▪ Wellbeing and Measurement (2022/23)
In this review, we are particularly seeking insight into:
▪ What measures, particularly standardised, are commonly used to gauge
wellbeing in projects focussed on arts, culture and mental health?
▪ What are the pitfalls/challenges or examples of great practice?
▪ What, if anything can we learn about proportional/appropriate application of
tools?
▪ What, if anything can we learn about data collection methods and issues –
e.g., collecting data from young people?
These reviews are available to read on the Future Paisley Resources tab of the CCSE website, the final
reviews in the series will be published here in due course.24
3.3.1 Policy Insight Papers Drawing on Doctoral Research 
As part of the Future Paisley work, a trio of doctoral research students were recruited to investigate
three areas of policy and activity of particular interest to the Future Paisley Partnership and, the
Council going forward. Having begun their work in 2019 these researchers have now completed their
explorations of the cultural and policy landscape in Paisley and Renfrewshire. 
In addition to the final thesis, each researcher has written a briefer policy insights document that aims
to highlight the areas of their work of particular interest to Future Paisley stakeholders. 
• Dr Lan Pham considers the health and wellbeing dimension of Future Paisley in Building a
radical vision for health and wellbeing in Paisley. 
• Dr Conor Wilson looks at how Paisely’s image and reputation have been constructed and, how
this relates to changing ideas about cultural regeneration within the town in Telling the untold
story: Image, representation and cultural regeneration in Paisley. 
24 https://ccse.uws.ac.uk/resources/

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18
• Niclas Hell reflects on the Public value of festivals and events: A Case Study of Paisley’s City
of Culture Events Legacy. 
3.4 Next Steps 
• The evaluation team will continue to provide support to Project Leads in the process of
designing and delivering their project evaluations.
• The fourth and fifth evidence reviews will be completed.
• Two additional case studies (focussing on the Halloween Festival and Paisley Museum) will
be prepared. 
• A final report – building upon this interim report – will round out the Paisley story and
reflect further on the process will be finalised by the end of May 2024.  
• The resources webpage will be augmented with reporting and evaluation material deriving
from Future Paisley activity. Open to all, the page will be a permanent legacy of the Future
Paisley investments enabling other interested parties to review the activities undertaken
and to utilise the archived learning deriving from these. 
• The above will help to embed the leaning from Future Paisley and the evaluation process at
an institutional level within Renfrewshire based stakeholder bodies. The evaluation team
will seek to support this process as appropriate including mentorship opportunities and
forum for debates and professional development.

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19
4.0 References 
Crossick, G. & Kaszynska, P. (2016) Understanding the value of arts and culture: The AHRC Cultural
Value Project, Arts & Humanities Research Council, Swindon, March 2016. 
Duffy, M. & Waitt, G. (2011). Rural festivals and processes of belonging, in Gibson, C. & Connell, J.
(eds.), Festival Places: Revitalising Rural Australia (pp. 44–59). Clevedon, UK: Channel View
Press
Matheson, C. M. (2005) Festivity and sociability: a study of a Celtic music festival, Tourism, Culture
and Communication, 5: 149-163.
Misener, L. & Mason, D. S. (2006) Developing local citizenship through sporting events: Balancing
community involvement and tourism development, Current Issues in Tourism, 9(4): 384-398

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Appendix B: Full List of Future Paisley Projects
This list is a full list of Future Paisley projects sorted by their pillar of activity.
Pillar of Activity Sub-Category Project Title Description
Programming Festivals Cycle Arts Festival (PLACE) Cycle Arts Festival in an outdoor mixed arts festival held in Renfrewshire
celebrating art, nature, and the joy of cycling. The festival features art
installations, performance pieces, and film screenings along a cycle route
between Paisley and Lochwinnoch. The festival was launched during Future
Paisley in 2021 and ownership of the festival has now been passed on to a
volunteer oversight group which plans to continue the festival in 2024.  
Paisley Book Festival Launched in 2020, the Paisley Book Festival (PBF) is a flagship event for
Renfrewshire. The 10-day festival features a diverse programme with a
variety of guest authors including an annual Writer in Residence sponsored
by Creative Scotland as well as an annual school outreach programme
bringing authors directly to Renfrewshire schools.  
Paisley Halloween Festival The Paisley Halloween Festival is a major annual event for Renfrewshire,
drawing in some of the largest audiences of any event throughout the year
and generating significant income for Renfrewshire businesses. The festival
was founded in 2014 before the Future Paisley programme began. Future
Paisley’s contributions have supported the festival in expanding their
community engagement programme.  
Mòd Phàislig Fringe Festival The Royal National Mòd (also called The Mòd) is the largest festival of Gaelic
speaking in Scotland. It was held in Paisley in 2023 (Mòd Phàislig). Future
Paisley funded the Fringe programme which featured children’s activities,
several exciting themed Family Cèilidhs, and live music in bars across
Paisley among other activities. The Mòd Phàislig Fringe also hosted the
opening and closing concerts for the festival. 
Events Open Mind Summit The inaugural Open Mind Summit took place in Renfrewshire in October
2019 and continued via digital delivery in 2020 and 2021. The summit
brought together young people and professionals across services to explore
the role of creativity and culture in improving young people’s wellbeing
through three days of presentations and activities.

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Renfrew on Film Renfrew on Film is an annual event that brings together archival footage of
Renfrewshire with modern artistic commissions inspired by the area. The
programme includes one major event in Renfrewshire town hall as well as a
series of outreach screenings at local care homes and churches. This year
2023 was the programmes 9th year; however, it has only been funded by
Future Paisley for the past 2 years when it returned to in person events
following the Coronavirus pandemic.  
Renfrew Pipe Band
Competition
The inaugural Renfrew Pipe Band Competition was held in 2023 and
featured pipers and drummers from across Scotland playing bagpipes
drums through Renfrew. 
Scots Language Awards The award ceremony for the Scots Language Awards was held in Johnstone
Town Hall in 2023 supported by Future Paisley. 
Productions Common is as Common Does
with 21 Common
Common is as Common Does was a theatre and dance production
developed by the acclaimed production company 21 Common in
partnership with residents of Johnstone. The piece was performed by
residents of Johnstone and premiered at the Johnstone Town Hall.  
NTS Future Proof Paisley participated in the National Theatre of Scotland (NTS) “Future
Proof” project through the production of the play Do’s and Don’ts. The
production was co-created with a professional artist sourced by NTS and
local young people and took place in a large truck which toured around
Paisley during the production.  
NTS OZ! This collaboration with National Theatre of Scotland (NTS) was originally
scoped to take place during Summer 2023, however, the production was
unable to go forward and the contracts had to be dissolved.  
Other Side of the River This project was a professional quality theatre production co-produced by
One Ren and In Motion Theatre Company. The production included an
extensive community engagement programme, a premiere in Renfrewshire,
and a national tour to 8 locations in Scotland that are not on the standard
theatre touring route.  
Pace Partnership Pace Theatre in partnership with One Ren are commissioning writer Frances
Poet to write a new play that will be produced and premiered in Paisley. The

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performance will be a professional performance featuring young people on
equal footing with the professional actors.  
Performance Programme
(Children and Families)
This programme includes many smaller theatrical productions run by One
Ren, with a particular focus on material appropriate for younger audiences.  
Positive Stories for Negative
Times with Wonder Fools
This project, led by theatre company Wonder Fools in collaboration with
Traverse theatre, allowed young people around the world to participate in
creative activities despite the long-lasting challenges produced by the 2020
pandemic through the commission of five short plays. Future Paisley
covered fees allowing two Paisley based organisations to participate.  
Project Development Two theatre artists, Oliver Emmanuel and Gareth Williams, were hired to
develop some potential ideas for theatre productions which were ultimately
not taken forward by the Future Paisley programme.  
Radical War Radical War 1820-2020 aimed to mark 200 years since Scotland’s Radical
War of 1820 and raise awareness of Paisley’s role in it. A series of events were
planned with the local community and included a series of installations and
digital events that could be enjoyed while social distancing.  
Thread Thread was the title of a new Scottish musical created by Fraser Scott, Iona
Ramsay and Bethany Tennick of Paisley based theatre and film production
company Kick the Door. Thread was presented in co-production between
Kick the Door and OneRen at Renfrew Town Hall in May 2022.  
Underwood Lane Underwood Lane was the title of a theatre co-production between Tron
Theatre and One Ren. The production saw the premier a new John Byrne
musical play at the Johnstone Town Hall with a subsequent run in the Tron
Theatre in Glasgow. 
Commissions Artist in Residence at Erskine
Arts (PLACE)
This project brought an artist to Erskine to design an installation in an
unused outdoor space near the Erskine Arts building. This project was part
of the Place Partnership with Creative Scotland.  
Dargavel Modular Classroom
Design
This project brings an artist together to work with the Dargavel Pupil Council
to co-design the interior of 3 new modular classroom units that will be
located in the grounds of Dargavel Primary School.  
Future Paisley Exhibition The Future Paisley Exhibition was a physical exhibition looking at Paisley’s
past, present and future, and the assets and attributes that make it a

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resilient place that has seen it through past difficulties and that it can build
from to face challenges of its future. Visitors had the opportunity to
contribute through visual engagement mechanisms and through written
cards.  
Glen Cinema
Commemoration
This project commemorated the 90th anniversary of the Glen Cinema
disaster, in which 69 children were killed and 40 were injured during a
children’s matinee. It included the creation of a new public artwork within
Paisley town centre, which was developed through collaboration with local
people.  
Windows on COP26 (PLACE) Paisley Windows on COP 26 was a climate action themed art trail around
Paisley Town Centre utilising the window space of local Renfrewshire
businesses with an accompanying screening event 
Building Opening
Programmes
Library Opening Programme This programme of events will accompany the opening of the new Paisley
Library on the Paisley High Street.  
Museum Closing Events This programme of events accompanied the closing of the Museum prior to
renovation.  
Museum Opening Events This programme of events will accompany the opening of the new Paisley
Museum.  
Paisley Arts Centre Opening
Programme
This programme of events will accompany the opening of the refurbished
Paisley Arts Centre.  
Paisley Town Hall Opening
Programme
This programme of events will accompany the opening of the new Paisley
Museum. 
Cultural
Engagement
Programmes
Artists in Residence Gallowhill Artists & Residents Gallowhill was a project which brough artists to the
Gallowhill area to co-create with residents a socially engaged arts
programme building connections, confidence and skills and embedding
culture within Gallowhill.  
Easter Programme The Easter programme was aimed at children and families during the school
holidays to allow them to spend quality together time in Johnstone and
Renfrew Town Hall venues. The events included film screens and arts
workshops.  
Libraries Programme This budget programming delivered by One Ren in libraries across
Renfrewshire.

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Summer Camps Across
Renfrewshire 2023
This project funded a range of activity to be delivered during the schools
Summer Break across Renfrewshire. The activity was specifically selected to
ensure that children, young people, care experienced young people and
young carers, and young people with additional needs were able to access
Summer programming.  
Summer of Fun Summer of Fun 2023 was a programme that supported local organisations
to run free arts and culture activity for young people during the 2023
Summer Holiday. Future Paisley supported three specific projects that
applied for grants to bolster the arts and culture offering for the programme.  
Tannahill Makar The Tannahill Makar assumes the role of Poetry Ambassador for
Renfrewshire. They run a programme of literature and cultural events with
community organisations and reflects the life of Renfrewshire through
formal readings of poetry at dates requested by The Provost’s Office and
One Ren. 
Winter Connections Winter Connections was a programme which created cultural opportunities
within warm spaces for the wintertime. Grants were all under £2,000 and
created a large programme of activities.  
YoYP Legacy Project This programme was funded as a continuation of the work completed
during the 2017 Year of Young People and included events for young people
and families around the theme of “Participation”.
Marketing Marketing
Renfrewshire
One Ren Marketing and
Stakeholder Engagement
This budget covered the reoccurring funding for One Ren which supports
their marketing and stakeholder engagement programme.  
Paisley Museum Branding
and Marketing
Future Paisley funded the development of a three-year marketing strategy
to support the launch of Paisley Museum and position it as a must-see
attraction in the west of Scotland. PR firm Flint was then hired as a
consultant to create a national tactic plan to deliver the Paisley Museum
strategy.  
Paisley.is Paisley.is is the destination brand for Paisley and Renfrewshire that was
funded and developed from Future Paisley. The brand’s purpose is to tell the
story of Paisley and Renfrewshire in a new and positive way and position
Paisley and Renfrewshire as a great place to visit, invest, live and work.

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PR Agency - AMA To support the launch of the Paisley.is brand, PR Agency AMA was
contracted to develop a targeted PR and media strategy. The contract was
funded by Future Paisley. 
Data
Commissions
and Cultural
Insights
Evaluation of Events
Programme
The Renfrewshire Council Events Team annually commissioned an
evaluation and analysis of the major events throughout the year. 
Great Place Scheme The Great Spaces Scheme was a programme run by the National Lottery
supporting council areas to gain insight into their cultural landscape
through consultation with the local arts community. Renfrewshire applied
and was selected, seeking to learn how to build capacity and leadership as a
cultural destination, transform area image and create a sustainable
platform for future development and to support heritage and culture.  
UNESCO Creative Cities
Consultation
Future Paisley funded an external consultant report exploring the possibility
of Paisley becoming a UNESCO Creative City. The report ultimately
recommended against it.  
Vis a Vis Evaluation of Arts
Connection
Future Paisley funded a consultation from company Vis a Vis to assess the
best way to support the organisations that have received CODF funding (also
known as Arts Connection).  
Vis a Vis Evaluation of
CHEF/CODF
Future Paisley funded a consultation from Vis a Vis about the operational
elements of CHEF and CODF.  
Visitor Data Commission Several key organisations in Scotland collect data on visitor trends in local
regions as well as nationally. Future Paisley provided funds to give
Renfrewshire access to this data.
Creative
Industries
Development
Cultural Funding CHEF The Culture, Heritage, and Events Fund (CHEF) delivered a variety of arts and
culture programmes across Renfrewshire through grants to local
organisations. Programmes ranged from small creative writing groups to
internationally touring plays and were regularly able to work with niche
interest groups or reach populations that were more likely to be missed by
the large-scale events delivered through the rest of the Future Paisley
programme. The fund also served as a devolved investment in
Renfrewshire’s cultural economy, building a cultural network beyond the

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council and giving organisations the opportunity to build experience with
applying for funding grants to support cultural activity.  
CODF The Cultural Organisations Development Fund was a unique fund open
specifically for Renfrewshire organisations delivering creative and cultural
programmes to develop their organisation and build capacity. CODF was
unique from other organisational development funds as it was completely
adaptable to each organisation, ensuring that the funds would be used to
address their specific needs and set them up for long term success.  
Creative Wellbeing Fund
(CAHSC)
The Creative Wellbeing Fund aimed to improve the wellbeing of
Renfrewshire residents (adults aged 18+) living with the impact of
inequalities through increasing opportunities for participation in arts and
cultural activities. It funded a variety of new programmes across
Renfrewshire designed for target groups who have previously had less
access to arts and culture events.  
Making Arts and Culture
Accessible Fund (CAHSC)
The Making Arts and Culture Accessible Fund aimed to improve the
wellbeing of Renfrewshire residents (adults aged 18+) living with the impact
of inequalities through removing barriers to accessing artistic and cultural
activities. It funded a variety of accessibility measures for arts and culture
events, training for staff about working with people with additional support
needs, and subsidised tickets for target groups to attend arts and culture
events.  
RCRRF Renfrewshire’s Cultural Recovery and Renewal fund (RCRRF) was a
collection of three grant programmes established during the pandemic in
2020 using £211,257 of repurposed CHEF and CODF funds. The three funding
streams were Artists Development Grant (ADG), Town Centre &
Neighbourhood Creative Installations (TCNCI), and Cultural Organisation
Support (COS) and they all contributed to supporting artists and cultural
organisations during the sudden closure of cultural venues.  
VACMA The Visual Arts and Craft Makers Awards (VACMA) is a small grants
programme run by Creative Scotland in partnership with local authorities.
The grants support professional visual artists and craft makers in their
creative development. Future Paisley has provided funding to allow

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Renfrewshire to participate in VACMA for 11 funding rounds between 2019
and 2023. 
Artist Support Arts Connection Arts Connection is a voluntary network of established arts organisations in
Renfrewshire who have all received CODF funding to discuss their work and
explore possible collaborations.  
Creative Networks Support
(PLACE)
This project funded a Creative Network Promoter for Creative Renfrewshire
to create a digital directory of creative professionals on the Creative
Renfrewshire website. This project delivered the specific strand in the
Renfrewshire Place Partnership focused on supporting creative networks in
Renfrewshire.  
Cultural Development
Workshops
The Cultural Development Workshops were a series of events available for
creatives and cultural organisations who live, work or practise in
Renfrewshire. Workshops addressed key business practice topics for
creative workers and provided advice for building portfolio and gaining
career stability.  
Ethic Communities Cultural
Steering Group
The Ethnic Communities Cultural Steering Group is a group working
together to co-produce, programme, and curate work relevant to
Renfrewshire’s Ethnic Community throughout the year.  
Greenroom Sessions The Greenroom Sessions were a series of artist led meet-up/networking
sessions for theatre and performance creatives and freelancers who work or
live in or around Renfrewshire. Each session had a particular focus to
incentivise attendance across the wide scope of disciplines that can be
encompassed under the heading of “theatre and performance”.  
In the Frame In the Frame was a project aimed at supporting the films scene in
Renfrewshire. It included 4 key projects: Online meetups, Renfrewshire
Moving Image Showreel, New Voices, and Making Movie Movies.  
POP Newsletter POP! News is a digital newsletter for creative professionals in Renfrewshire.
The letter is emailed to subscribers monthly and shares links and
information about national and local funding, creative networks, work
opportunities, and inspiration.  
Sam’sh Hits Sma’sh Hits was a project to launch a creative collective of musicians in and
around Renfrewshire, aimed at providing an opportunity for creative people

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to meet, connect, discuss ideas, and collaborate. This was ultimately
delivered through a monthly Open Mic Night.
Strategic
Development
Embedding Arts
in Services
Art Boss ARTBOSS is Young Creative Producers project developed and delivered as
part of Future Paisley. The programme introduces care experienced young
people to key skills in arts producing to break down barriers to the national
arts and cultural landscape. It is a partnership between One Ren and
Renfrewshire Council Youth Services and is overseen by the Culture, Arts and
Social Care group, a strategic group established as part of the Future Paisley
programme.  
Artists in Residence Seedhill
(The Bothy Project)
This project worked with people in recovery to make a Bothy space in the
grounds of CIRCLE Recovery Hub on Paisley Road where meetings,
workshops, events can happen.  It is organised by service users in recovery
and supported by both One Ren and CIRCLE.  
CHAT (CAHSC) The Culture, Arts, and Health Training (CHAT) programme is a training
programme covering health awareness sessions and creative practices for
medical practitioners, allowing health and social care professionals to build
and awareness of cultural activities and organisations they can bring into
their practice.  
Colouring Renfrewshire This project worked in partnership with Project Search Renfrewshire to offer
creative work experience and help with future employability for young
people with learning disabilities and autism. The young people chose events
and locations in Renfrewshire to be included in a Colouring Renfrewshire 2
book, commissioned artists to create the book, and managed the
production and promotion of the final book.  
Creative Learning Programme The Creative Learning Programme worked in partnership with schools
across Renfrewshire to co-create the formal learning offer for the new
Paisley Museum. 12 schools went through intensive workshops to co-create
the new cultural curriculum offered by museum staff for visiting schools and
the plans were shared with and reviewed by other schools throughout the
network.  
Cultural Champions Network The Cultural Champions programme was a project that created a network of
named champions in schools across Renfrewshire who shared information

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about the wider cultural offer in Renfrewshire. Future Paisley funded a
network co-ordinator who helped package the offer, identify barriers to
access, develop audience engagement strategies and encourage uptake.  
Cultural Social Prescribing Cultural and Social Prescribing was a programme working to improve
community health and wellbeing through connections to existing cultural
programmes in Renfrewshire. Future Paisley funded a part-time Cultural and
Social Prescribing Officer post, who worked with clients experiencing
loneliness and isolation to connect them with opportunities to make
meaningful connections with others. The Officer worked in partnership with
a network of One Ren services and wellbeing organisations to identify
cultural programmes and worked with GP Community Links to identify
potential participants in the programme.  
Cultural Volunteering
Programme
This budget supported the development of new system to support One
Ren’s volunteering opportunities. The project included the creation of
policies, opportunity screening procedures, and a digital platform for
promoting volunteering opportunities in Renfrewshire. These new systems
have been launched and are ready to support the increase in opportunities
as Renfrewshire’s cultural venues begin to reopen.  
Renfrewshire Community
Wellbeing Network (CAHSC)
As part of the Culture Arts Health and Social Care programme, a network
was created with organisations in Renfrewshire interested in supporting
cultural activity for people involved in health and social care services.  
Renfrewshire Promise
Champions
This project was part of upholding Renfrewshire Council’s commitment to
#KeepthePromise to improve experiences for care experienced young
people. Working with care experienced young people serving as “Promise
Champions”, the council co-designed and developed a 10-week arts
programme supported them to share the experiences of care experienced
young people with the community via arts and culture.  
The Promise Arts and Culture This project was part of upholding Renfrewshire Council’s commitment to
#KeepthePromise to improve experiences for care experienced young
people. The Promise Arts and Culture Programme engaged young people
who may be disadvantaged and marginalised due to their lived experience
of care and caring to get involved and stay involved in arts and culture. The

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programme included a summer arts programme as well as a variety of
individual events to reach those who could not regularly attend a full
programme.  
Wallenuk Crafters Wallenuk Crafters (previously called Women’s Unpaid Work) is a
collaboration with One Ren and Renfrewshire Council Criminal Justice
which allows people completing Community Payback Orders to participate
in craft projects that give back to the community as a way of completing
their Unpaid Work hours. The group is led by a professional textile artist and
builds participants confidence while giving them a new creative skill. The
programme has facilitated the completion of 2957 hours of CPO. 
Long-Term
Partnerships
Castlehead School of
Creativity with Glasgow
School of Art
Castlehead School of Creativity is a partnership developed during the
Paisley 2021 UK City of Culture Bid and delivered through the support of
Future Paisley. The partnership is between Castlehead Highschool and
Glasgow School of Art. Together, they have created a programme that
develops creative, confident and curious young people through studio-
based teaching and learning integrated across a broad range of disciplines.
Since the School of Creativity’s inception, Castlehead has become a top
school in Art and Design in Scotland, shown improved outcomes for
students, and brough thousands of young people to the Glasgow School of
Arts campus to see the potential of their creativity in a professional and
academic setting.  
CCSE Research Centre with
UWS
The Centre for Culture, Sports, and Events is a collaboration between
Renfrewshire Council and University of West Scotland to create and
academic hub for culture research in Renfrewshire. The initial agreement
provided funding from Future Paisley for 3 PhD students to complete
research through the centre on topics relevant to Renfrewshire’s cultural
ambitions and included a variety of research outputs from the centre to
increase the knowledge base around Renfrewshire’s cultural economy.  
Johnstone Textile Space
(PLACE)
Johnstone Textile Space is a partnership working project developed with
local Johnstone and Renfrewshire Partners – organisations and artists—to 
take a vacant space in Johnstone Town Centre and create a destination
space that champions contemporary  innovation within textiles and applied

Page 44

arts and celebrates uniqueness of place for Johnstone and the historical
Textile production in the area.  
Paisley Film and Media Space
(PLACE)
This project supported a core collective of Renfrewshire film makers and
digital artists to lease an accessible vacant space in Paisley Town Centre to
create an embedded cultural space which reimagines the Digital future of
Renfrewshire toward 2045. This is part of the Place Partnership Vacant space
to Creative use development strand. The partnership found space in the
High Smiley Building, which is currently being refurbished by UWS, with
plans for the group to run the cultural space in partnership with the
University after renovations are complete.  
The Sculpture House Sculpture House Collective (SHC) are a visual and community arts
organisation. Sculpture House Collective comprises of three artists: Laura
Aldridge, Nick Evans, and James Rigler. The Sculpture House is an
innovative collaboration with Renfrewshire Council, providing the collective
a studio and creative space in Ferguslie Park in exchange for cultural
services run by the artists for the local community. The collective has a long-
term lease of the space to allow them to fully embed in the community.
Since establishing themselves in the building in October 2022, the group has
delivered nearly 100 cultural sessions through public programming and
schools outreach programmes and regularly fully book activities held in the
space.
Cultural
Workforce
Funded Posts One Ren Posts Future Paisley has provided funding to cover increased staffing costs at One
Ren as they have delivered the cultural offer and cultural strategy for
Renfrewshire during Future Paisley. 
Renfrewshire Council Posts Future Paisley has provided funding to cover increased staffing costs within
the Council as they have delivered the new destination brand and marketing
strategy and overseen the delivery of the Future Paisley programme.  
Temporary Posts (CAHSC,
Place Coordinator, etc.)
Several projects mentioned above have included temporary posts that have
supported their delivery. These include the CAHSC Coordinator, the Place
Partnership Coordinator, the Cultural and Social Prescribing Officer and
several other positions. These posts were funded through project budgets,

Page 45

but ultimately were part of the cultural workforce supporting the Future
Paisley programme. 
Operational
Costs
Partnership Participation
Fund
This budget covered administrative fees incurred during the delivery of the
Future Paisley programme including costs for hosting Leadership Board and
the Steering Group, transportation for touring the cultural venue build sites,
and a variety of other costs.

Page 46

ArtBOSS
Case Study
Dr Sophie Mamattah  CCSE/UWS

Page 47

Background 
& Introduction
ArtBOSS is an innovative arts and creativity
programme for young people. It focuses on the
provision of arts and creativity opportunities
for care experienced young people and young
carers (primarily 14-18 age group) with the aim
of enabling participants to develop their skill set
while also supporting them to access activities
with which they may not otherwise engage. 
This partnership model was devised to combine
arts programming with a youth work approach to
sustain engagement with the young people who
attended. This model aimed to safeguard young
people, improve health and wellbeing, and
develop personal and social skills which could
be bench marked against Youth Work outcomes.
A range of activities, including regular meet ups, workshops,
artist engagement, mentoring, event planning/delivery and
field trips comprise the dynamic and diverse approach taken to
programme delivery. ArtBOSS aimed to provide a setting within
which participants might:
• Develop a set of transferable competences, including project
management, communication, marketing, contracting,
evaluation and risk assessment.
• Enhance their soft skills, such as team-working, problem-
solving and communication/ relational skills.
• Cultivate a network of contacts within and across the
arts and cultural realm, potentially leading to valuable
volunteering and career development opportunities.
• Increase their awareness of wellbeing and mental health.
• Benefit from increasing their awareness of the importance
of good mental health and, potentially, to experience
improvement in their own wellbeing and mental health.1
Initially developed through the Culture, Health and Social Care
(CAHSC) group, ArtBOSS derives from a partnership between
OneRen, Renfrewshire Council Youth Services and Children’s
Services. ArtBOSS is part of the Future Paisley programme.2
1  See: Future Paisley 2021 Reporting Template—
Art Boss (29th October 2021).
2  As the programme progressed, management and reporting
were conducted through Youth Services and OneRen with a
joint report submitted to Future Paisley on a quarterly basis.

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Future Paisley, a ‘programme of cultural events and activity based
around Paisley and Renfrewshire’s unique and internationally significant
story which uses targeted investment to deliver positive change’3 has
supported ArtBOSS with funding of £87,781 over three4 years. ArtBOSS
was initially intended to run from March 2020 to January 20235. The first
ArtBOSS cohort that began activity in March 2020 graduated in March
2022 to become Yo! Producers, (AKA: Yo! Producers or Creative Young
Producers). A new ArtBOSS group also started at this time, running
concurrently with the Yo! Producers and, for which members of Yo!
Producers had the opportunity to fulfil mentoring roles, passing on—
and further enhancing—their knowledge and experience.6
In this case study, we draw on published reports and key stakeholder
interviews to explore the contribution that ArtBOSS and associated
activities have made to the Future Paisley programme. Part of the
Future Paisley Evaluation Framework, ArtBOSS is an excellent
representation of Step Change 2 [Raise Prosperity and Increase
Wellbeing in our Communities], Outcome 5: Children and young
people thrive through everyday access to arts and culture. The aims
and objectives that have underpinned the approach taken within
ArtBOSS contribute to a range of outputs correlated to Outcome
5. These findings are set within the relevant parts of the outputs,
outcomes and indicator frameworks developed as part of the Future
Paisley evaluation process. Furthermore, ArtBOSS outcomes contribute
to Step Change 1 [Radically change Paisley’s image and reputation in
Scotland, the UK and internationally], Outcome 1: Increased Civic Pride.
Reviewing the data provided, we can evidence the ways in which
the activity supported through ArtBOSS has facilitated access to arts
and culture for those who are often found to be under-represented
in this realm. Furthermore, involvement with ArtBOSS has enabled
participants to multiply the benefit accruing from their involvement.
3  https://www.renfrewshire.gov.uk/futurepaisley
4  Initially Y1—£16,000; Y2—£24,500; Y3—£30,000.
Y1 & Y2 recorded underspends on their available
budgets (see: Future Paisley Reporting Template—
ArtBOSS (May-October 2022). An additional £17,781
supported the extension of the programme
from April – September 2023. These funds were
reassigned following the closure of another
project (correspondence with Micaela Levesque,
31.10.2023).
5  ArtBOSS has been funded until September
2023 and have applied to the National Lottery
Community Fund (Young Start) for external
funding to continue their activities (interview with
Marie Collins, October 2023). See: https://www.
tnlcommunityfund.org.uk/funding/programmes/
young-start
6  A core group of 12-14 young people attended the
first iteration of ArtBOSS regularly. Approximately
8-10 of them have progressed to Yo! Producers.
ArtBOSS II has about 6 new starts attending
consistently (interview with Marie Collins, 
October 2023).

Page 49

Renfrewshire has a coherent, diverse and accessible
cultural offer for children and young people, which meets
their needs.
ArtBOSS set out to provide arts and cultural opportunities for care
experienced children and young people and young carers. In so doing,
the programme is specifically aimed at a group which might otherwise
encounter barriers to participation or, to accessing arts and culture
though conventional channels. ArtBOSS is a targeted programme7,
every effort is made to understand a young person’s needs before 
they join the programme and, to identify any barriers that they may
need support to overcome prior to attending the group.8 ArtBOSS
offers clear avenues though which participants can access arts 
and cultural activities within their communities.
The activities undertaken within ArtBOSS encompass a diverse range
of opportunities, incorporating a variety of arts and cultural types.
For example, the programme of meet ups from October through
December 2022 included Halloween workshops, pumpkin carving and
costume making, photo shoots, event planning (for Frosty Festive Town
Christmas event), a Christmas gift drive and pantomime attendance.9
Across its full timeline, ArtBOSS has provided the opportunity for the
young producers to:
7  Initially, the majority of referrals
were made by Children’s
Services. Gradually, the process
has evolved. Most referrals
now come from social work
area teams, schools and their
Wellbeing Officers and from
other groups within Youth
Services (interview with Siobhan
Gray, October 2023).
8  Correspondence with Siobhan
Gray & Fiona Taylor, 30.10.2023.
9  ArtBOSS programme Report
October-December 2022.

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• Work with a professional artist to create and publish their own
graphic novel,10
• Contribute their views on the reconfiguration of Paisley Museum
(working with Museum staff to highlight their preferences for the
space and develop a social media),
• Work with Lateral North11 as part of the Townscape, Heritage &
Conservation Area Regeneration Scheme 2 (TH.CARS2). ArtBOSSes
were the main producers of a new walking tour app charting
Paisley’s musical history,12
• Visit cultural spaces and review exhibitions, activity which also
contributed to ArtBOSSes completion of their Bronze Art Award.13
• Participate in film-making workshops with artist Seamus Killick.
The programme of activities that comprises ArtBOSS is designed and
developed in close consultation with participants. This co-productive
approach has intensified over time. Initially, ArtBOSS co-ordinators14
concentrated on providing a wide range of taster opportunities. With
time, the young people have been increasingly involved in deciding
where to focus their attention with due consideration to the obligations
of their Art Award portfolio and, available budget.15 Such an approach
allows for the fulfilment of external requirements while simultaneously
ensuring that participants are interested and engaged in their
programme and, have an awareness of factors that contribute to its
realisation.
10  See: The Attic https://issuu.com/artboss/docs/
graphic_novel_art_boss___5_. Workshops with
the artist Charlotte Cabrie contributed to the
graphic novel’s development.
11  See: https://lateralnorth.com/
12  See: https://paisley.is/visit/paisleys-musical-
history/. This work involved weekly sessions
alongside Lateral North and local musicians,
charting local musical history while also learning
about sound recording, app integration and the
Paisley music scene. Sessions contributing to this
output included work with Fèis Phàislig 
(https://feisphaislig.com/), songwriter Michael
Cassidy (https://www.musicglue.com/michael-
cassidy/about) and a tour of – and recording
session at – Bricklane Studios (RL Arts Team –
Project Evaluation & Monitoring Framework, 
July – September 2021).
13  RL Arts Team—Project Evaluation 
& Monitoring Framework, 
July–September 2021. Bronze Art Award, see:  
https://www.artsaward.org.uk/site/?id=65.
14  the Arts Programme Coordinator and Community
Learning Officer.
15 Interview with Marie Collins, October 2023.

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Participation in the arts
and culture by the most
disadvantaged children and
young people is sustained
Through participation in ArtBOSS, young producers
have had the opportunity to undertake their Bronze Art
Award which aims to enable ‘learners to develop a basic
understanding of arts practice and some knowledge
of arts provision in the community’ and, through this
process, ‘to grow their arts and leadership talents’.16
A qualification such as this requires the awardee to
present their achievements in a systematic way.17 In
turn, this process assists them in recognising and—
potentially—utilising their skills. In order to deliver and
verify the Arts Award, Youth Services staff completed
training with Trinity College. This approach facilitated the
provision of an award that matches the arts and cultural
experience.18
When, in March 2022, those participating in the first
ArtBOSS cohort were able to proceed to the newly
inaugurated Yo! Producers programme, they were
in the process of completing their Bronze Art Award.
Continuation to Yo! Producers came with the prospect of
progressing towards completion of the Silver Art Award.19
The creation of Yo! Producers has ensured that there is
an onward pathway for those who have completed the
initial programme and wish to continue their creative
skills development. Further, the Silver Art Award,
places greater emphasis on encouraging volunteering,
mentoring and leadership qualities20 and, ‘finding out
about professionals; arts professionals and what they do
and how you can […] go to university [and] do any kind of
arts career.’21 A number of Yo! Producers identified the
achievement of their Silver Award as a primary goal in
programme feedback.22
16 See: Bronze Art Award Qualification Specification.
17  The Bronze Art Award requires 40 hours of guided learning and
an additional 20 hours of independent learning time. The award
is of the same standard as GCSE grades 1-3. In order to achieve
the award, learners are required to ‘create an individual arts log or
portfolio that demonstrates how they meet the following [criteria]:
1) Development of interests, knowledge and skills through active
participation in any art form; 2) Experience of at least one arts event/
experience as an audience member; 3) Research into the work of an
artist/craftsperson that inspires them, and; 4) Experience of passing
on an arts skill, (see: Bronze Art Award Qualification Specification).
18  Correspondence with Siobhan Gray & Fiona Taylor, 30.10.2023.
19  See: https://www.artsaward.org.uk/site/?id=66 for outline and, 
for qualification criteria: https://tinyurl.com/bdhwdnmr.
20 Interview with Marie Collins, October 2023.
21 Interview with Siobhan Gray, October 2023.
22  RL Arts Team Project evaluation and monitoring framework—
ArtBOSS (May–October 2022).

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The initiatives undertaken through ArtBOSS have often
created networking and steppingstone opportunities
for widening knowledge of the local cultural and arts
offerings and furthering participation in arts and culture 
in a variety of ways. For example:
• Work on the walking tour app developed to contribute
to THCARS2 brought ArtBOSSes into contact with Fèis
Phàislig, an arts organisation specialising in ‘promoting
interest, education and participation in the traditional
arts and Gaelic culture across Renfrewshire.’23
• The music walking trail app launched at Paisley’s
Spree Festival, 2021.24
• Participation in artist facilitated workshops to construct
giant creepy crawlies displayed at Paisley’s Halloween
Festival contributed to Bronze and Silver Art Award
qualifications and, provided opportunity for some
ArtBOSSes to volunteer as event stewards.25
• Graphic novel, The Attic, was launched at the Paisley
Book Festival.26
• Collaboration with researchers at UWS on the Paisley
School of Arts27 project placed ArtBOSSes at the
intersection between art, creativity and knowledge
creation; using photography, video and sound
recording to create artwork generate new ways of
thinking about ‘Paisley, people, arts and education.’28
Notably, feedback from ArtBOSSes highlighted the
genuine enjoyment they experienced from the degree
to which they were able to participate in the Fèis
Phàislig led workshop. Further, one ArtBOSS observed
‘through my experience at ArtBOSS, it has given me
the confidence to volunteer at other creative groups.’29
This latter point is underscored by ArtBOSS’s Co-
ordinator and Producer Marie Collins, who observed that
involvement in ArtBOSS has led participants to discover
additional groups of interest and, whereas previously
lack of knowledge or confidence may have held them
back, now ‘they’ve got friends […] they can go along with’.
Furthermore, a wide range of trips and visits has opened
up the local cultural landscape which has, in turn, been
a catalyst for exploration.30
23 See: https://feisphaislig.com/. 
24 See: https://paisley.is/visit/paisleys-musical-history/.
25 ArtBOSS Programme Report October–December 2022.
26  See: Artistic Youngsters Create a Graphic Novel—Paisley Daily Express.
27 See: https://sites.google.com/sbe.uws.ac.uk/psa/home. 
28  RL Arts Team Project evaluation and monitoring framework – 
ArtBOSS (April-June 2022). See: Fresh Expeditions, https://sites.google.
com/sbe.uws.ac.uk/psa/community-projects/fresh-expeditions
29 See: Future Paisley 2021 Reporting Template: ArtBoss.
30 Interview with Marie Collins, October 2023.

Page 53

Taking part in arts and
cultural activities on a
regular basis enhances
young people’s mental
health and wellbeing.
By way of helping care experienced young people
and young carers to find pathways towards art and
cultural endeavours, ArtBOSS has sought to enhance
their mental health and wellbeing. The value of arts and
culture for health and wellbeing outcomes is widely
acknowledged.31 Through provision of such activities,
ArtBOSS opened a route towards the recognised
benefits of such engagements. Furthermore, there were
a wide range of settings in which ArtBOSS was delivered
(workshops, both in-person and—as necessary through
the Pandemic—online, day trips, events and other
happenings), creating environments that functioned
as safe spaces for social interaction—underpinned
by a youth work pedagogy—and, when appropriate,
discussion of worries, concerns and accomplishments
and joys of day-to-day life.32
31  For example: Arts Council
England, (2018); Fancourt & Finn
(2019).
32  Correspondence with Siobhan
Gray & Fiona Taylor, 30.10.2023.

Page 54

Among reported benefits, ArtBOSS participants described making
new friends, being inspired by others, increased confidence and self-
esteem, improved teamwork, communication and problem-solving
skills.33 ArtBOSS involvement also helped young people—for whom
circumstances at home could be challenging—to counter social
isolation and, participate in a positive community setting.34 By late 2021,
group sessions were ‘open[ed] […] half-an-hour early for the young
people to come in, chat and have access to support from youth workers
before the session [began].35 This allow[ed] the young people to feel
validated/supported.’36 In turn, such support ensures that participants
are then able to concentrate on, and engage with, the arts programme.37
The explicit inclusion of a ‘youth work’ aspect of the ArtBOSS offer has—
in the view of Community Learning Officer and ArtBOSS co-coordinator,
Siobhan Gray—been significant for achieving good, regular attendance
for a core group of ArtBOSSes as ‘the young people are not just getting
an arts club. They have the youth work element attached to it, so they
know there’s the role models to go to […] young people experiencing
issues or needing support with anything can come to us outwith [the
ArtBOSS] sessions. So, there’s a lot more support there for them than
just once a week.’38
In addition to the opportunity to validate the ArtBOSS experience
through the achievement of a Bronze or Silver Art Award, recognition
was also accrued when ArtBOSS received the accolade of the Young
Scots Arts Award.39 This success was both thrilling and effort affirming,
imbuing group members with confidence and self-esteem; indeed
it is something that members of that group still recall with pride.40 An
additional dividend has been ‘put[ting] ArtBOSS on the map, even just
locally’ which brought benefit with regard to partnership working and
negotiating local opportunities for ArtBOSSes as potential collaborators
now knew of the group.41
33  RL Arts Team Project evaluation
and monitoring framework—
ArtBOSS (April-June 2022).
34  RL Arts Team Project evaluation
and monitoring framework—
ArtBOSS (April-June 2022).
35  This is part of the youth
work self-evaluation
approach, initiated to further
support young people’s
social and wellbeing needs
(Correspondence with Siobhan
Gray & Fiona Taylor, 30.10.2023).
36  RL Arts Team Project evaluation
and monitoring framework—
ArtBOSS (October–December
2021).
37  Correspondence with Siobhan
Gray & Fiona Taylor, 30.10.2023.
38  Interview with Siobhan Gray,
October 2023.
39  See: Craggins, (2021).
40  Interview with Siobhan Gray,
October 2023.
41   Interview with Marie Collins,
October 2023.

Page 55

42  Interview with Siobhan Gray, October
2023.
43  Interview with Marie Collins, October
2023.
44  Interview with Siobhan Gray, October
2023.
45 https://saltireawards.scot/
46  See: https://saltireawards.scot/about
47  Interview with Siobhan Gray, October
2023.
48  Correspondence with Siobhan Gray &
Fiona Taylor, 30.10.2023.
Young people develop
new skills, both arts 
and culture-focussed
skills and transferable
skills
ArtBOSS has striven to provide participants with both knowledge
of, and insight into, ‘all the skills that they would need to be a young
producer […] understanding of all the things you could do […] and [with
experience and skills] to put on their CV.’42 Furthermore, the emphasis
on provision of high-level opportunity, working alongside sector
professionals on many occasions, has been a crucial contributor to
participant retention while also ensuring that ArtBOSSes are enabled to
grow their skills set and networks to the greatest extent.43
Witnessing positive progress in the development of participants’
soft skills and the way in which they are able to better manage their
interpersonal relationships has been reported as one of the most
gratifying outcomes of the programme.44 For example, the volunteering
opportunities on offer through ArtBOSS count towards Saltire Hours.
45 The Hours are the Scottish Government’s way of celebrating,
recognising and rewarding the commitment, contribution and
achievements of young volunteers in Scotland, aged between 
12 and 25.’46 Registration on the Saltire Hours portal allows volunteers 
to track their hours; certificates are awarded for significant milestones 
(e.g. 25, 50, 100 hours of time banked), outstanding contributions 
can be acknowledged thorough nomination for a Summit Award. 
Some ArtBOSSes have already achieved their 500-hour Saltire
certificate.47 The Youth Work approach assists young people in the
process of reflecting on their experiences in order to understand 
their progression and have insight into their personal development.48

Page 56

People feel pride 
in Paisley and are 
optimistic about 
the town’s future
Involvement with ArtBOSS has brought programme
participants into contact with Paisley’s broader cultural,
social and historical landscape in a variety of ways. Trips
and visits, activities such as developing the walking
tour app, collaborating with museum staff as Youth
Ambassadors and, the contribution to the recent Chimes
Project49 have the potential to reframe and reinvigorate
ArtBOSSes’ views of their hometown. Indeed, both
Marie Collins and Siobhan Gray made observations in
this regard. The opportunity of involvement in flagship
elements of Paisley’s cultural offer—such as Sma’ Shot
Day and the Halloween Festival—has helped ArtBOSSes
to recognise that cool stuff does happen in Paisley.50
Such activities have also fostered a valuable sense of
ownership, whereby ArtBOSSes ‘will say [that] they’ve
created music for [the Chimes Project] and they’re so
proud that they want to tell their friends about it […] and
say “we’ve been here, we did this project” […] there’s
much more ownership over Paisley […] they are quite
proud of where they come from.’51  
49  See: Restoring the sounds of
history: The Chimes Project
brings Paisley Town Hall’s
Carillon back to life.
50  Interview with Marie Collins,
October 2023.
51  Interview with Siobhan Gray,
October 2023.

Page 57

Insights from
ARTBOSS
The ArtBOSS programme
demonstrates that multifaceted
benefits can accrue from creating
an appropriately resourced
and supported cultural space
for a specific group who might
otherwise struggle to access arts
and cultural experiences. Crucial
contributions to its success have
included:
• Co-production of the project agenda alongside
programme participants. Empowering ArtBOSSes to
make decisions about where the group should focus
has helped to ensure engagement and sustained
interest.
• Provision of Youth Work support within the art space.
Ensuring that attendance at ArtBOSS guarantees
a safe space to talk and seek assistance with any
problems or issues improves focus and increases
positive associations with attendance at ArtBOSS.
• Opportunity to engage in high-level/ high-quality
collaboration with sector professionals—and
subsequently to see work displayed/ performed in
professional event settings—means that the future
possibilities offered by the arts and cultural sector,
and the pathways towards them, are clearly in
evidence for programme participants. ArtBOSS offers
far more than the opportunity to ‘do some arts and
crafts.’

Page 58

• ArtBOSS has adapted to meet needs as the
programme has developed. It is now recognised
that all new staff facilitating this programme should
undergo training for working with young people who
have experienced trauma before taking up their role. 
This has been identified as a crucial change in
approach which, links ArtBOSS into the Promise.52
To ensure a youth-centred approach, knowledge of
safeguarding and child protection procedures are
crucial element of a needs-led approach.53
• The focus on volunteering, leadership, and
mentoring (particularly evident within Yo! Producers),
is a significant benefit; particularly as this can be
further recognised through mechanisms such as
Saltire Hours.
• Progression of ArtBOSSes and Yo! Producers into
other opportunities,54 their involvement in supporting
other young people in their communities to access
arts and cultural experiences and, in planning
/ seeking funding to support the future of the
programme is a significant success.
Going forward, it would be valuable to attempt to
track the kinds of opportunities that (former) ArtBOSS
participants are able to access. Ideally, ArtBOSSes will
have both recognised qualifications (Silver & Bronze Art
Awards), volunteering experience (Saltire Hours) and
other programme derived experience and networking to
build upon.
52  https://thepromise.scot/
53  Correspondence with Siobhan Gray &
Fiona Taylor, 30.10.2023.
54  For example: Youth Services Youth
Leadership Residential Training.

Page 59

Sources
Interview with Marie Collins (Lead Project 
Co-ordinator, Music Producer), October 2023
Interview with Siobhan Gray (Project Co-ordinator,
Community Learning Officer with Youth Services),
October 2023
ArtBOSS—OneRen: https://www.oneren.org/culture/
arts/arts-in-the-community/art-boss/
ArtBOSS Presents—the Attic, a graphic novel, What’s on
Renfrewshire: https://www.whatsonrenfrewshire.co.uk/
event/093016-art-boss-presents-the-attic---a-graphic-
novel/
ArtBOSS Programme Report October—December 2022
ArtBOSS youth given top award—The Gazette: https://
tinyurl.com/334fcafk (Kevin Craggins, 29th April 2021) 
Artistic Youngsters Create a Graphic Novel—Paisley Daily
Express: https://www.pressreader.com/uk/paisley-
daily-express/20210226/281663962732656 
(Uncredited, 26th February 2021)
Arts Council England (2018) Arts and Culture in Health
and Wellbeing and the Criminal Justice System: A
Review of Evidence. Arts Council England, 2018
Bronze Art Award Qualification Specification: 
https://tinyurl.com/bdepsenx

Page 60

Fancourt, D. & Finn, S. (2019) What is the Evidence on
the Role of the Arts in Improving Health and Wellbeing?
A Scoping Review. Health Evidence Network Synthesis
Report (67), World Health Organization, Regional Office
for Europe
Future Paisley 2021 Reporting Template—
Art Boss (29th October 2021)
Introduction to A new Young Creative Producers
programme, Renfrewshire Council: 
https://tinyurl.com/4n49vj26
Metaphrog Comic Workshop Feedback—ArtBOSS
OneRen, Youth Services: ArtBOSS Young Creative
Producers, Case Study (n.d. correspondence with
Siobhan Gray, 09.10.23)
Performance Indicator Report, Arts Programme Project—
ArtBOSS (April–June 2021)
RL Arts Team Project evaluation and monitoring
framework—ArtBOSS (April–June 2022)
RL Arts Team Project evaluation and monitoring
framework—ArtBOSS (October–December 2021)
RL Arts Team Project evaluation and monitoring
framework—ArtBOSS (July–September 2021)
RL Arts Team Project evaluation and monitoring
framework—ArtBOSS (May–October 2022)
Scotland’s young superstars celebrated at the Sunday
Mail Young Scot Awards—Young Scot: https://youngscot.
net/news-database/youngscotawards2021-winners
(Uncredited, 23rd April 2021).
The Attic—ArtBOSS: https://issuu.com/artboss/docs/
graphic_novel_art_boss___5_
Top Award for Artistic Young People—Paisley.org.uk:
https://www.paisley.org.uk/2021/04/top-award-for-
artistic-young-people/ (Uncredited, April 2021).
Twitter (X)—#ArtBossPaisley: 
https://tinyurl.com/mmjcd64s
Young Scot Awards 2021: Tears and cheers as we salute
the inspirational winners—Daily Record: https://www.
dailyrecord.co.uk/special-features/young-scot-awards-
2021-winners-24033058 (Leena Sidat, 21st May 2021).
Restoring the sounds of history: The Chimes Project
brings Paisley Town Hall’s Carillon back to life—OneRen:
https://www.oneren.org/news/posts/restoring-the-
sounds-of-history-the-chimes-project-brings-paisley-
town-hall-s-carillon-back-to-life/ (Uncredited: 2nd
August, 2023).

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Dr Sophie Mamattah & 
Prof Gayle McPherson CCSE/UWS
Glen Cinema 
Case Study

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Background &
Introduction
The Glen Cinema tragedy resulted in the deaths of 71 children,
who, upon attending a matinee film on Hogmanay 1929, lost
their lives in a stampede that began when a smoking film
canister caused a panic in the auditorium. While the appalling
loss of so many young lives—and the inevitable and lasting
damage done to so many others—undoubtedly had profound
and long-lasting consequences, for many years a veil of silence
was drawn around the events of ‘Black Hogmanay.’
2019 marked the 90th anniversary of the Glen Cinema Disaster
and, the decision was taken to commission a public artwork
memorial; an opportunity to acknowledge, commemorate
and communicate the intense loss experienced by so many.
While the finalised artwork was created by the artists who
won the commission—Rachel Lowther and Kerry Stewart—the
involvement of two of the tragedy’s remaining survivors,1 the
local community and children in aspects the commemoration
work was recognised as crucial for ensuring that the town’s
voice was heard. Community engagement was recognised
as vital for raising awareness about the events of New Year,
1929—many of those who had been caught up in the tragedy
had never spoken about it—and, for establishing relevance and
connection to the final artwork for the local community. The
emphasis on a community focussed approach was strongly
expressed in the tender for the artistic commission and, was a
one of the elements of the potential opportunity of particular
interest to the artists who created the final work.2
1  Emily Brown and Robert Pope collaborated with
Rachel and Kerry. At the time, they were thought
to be the only remaining survivors of the Glen
Cinema tragedy. After the unveiling of Rattle/
Little Mother, it became apparent that a third
survivor was still living in the Paisley area. Due
to the trauma experienced, they choose not to
discuss the tragedy (correspondence with Rachel
Lowther & Kerry Stewart, 24.03.23).
2  Interview with Rachel Lowther & Kerry Stewart,
December 2022.

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3  £25,000 of the budget came from Future Paisley, £20,000
from Town Centre Regeneration and £5,000 from
Paisley Rotary Club. Approximately £10,000 was spent
on the Abbey event, film and exhibition and £40,000
on the commission of Rattle/Little Mother, community
engagement and installation (correspondence with Suzi
Maciver, 15.12.22).
4  https://tinyurl.com/2ns7mkxy
5  An interdisciplinary learning resource pack—
Commemoration: The Glen Cinema Disaster 1929–2019
—was also developed through the Great Place Scheme
at Renfrewshire Council. The resource was intended ‘to
help learners explore and learn about commemoration.
Renfrewshire’s rich local history can be a meaningful
starting point to examine people, past events and
societies. The Glen Cinema Disaster of 1929 provides a
relevant context for developing knowledge and skills
within CfE Literacy, Expressive Arts and particularly Social
Studies Experiences & Outcomes. The pack is intended for
teachers to use with their P5–7 classes.’
6  According to Council records, 184 young people attended
workshops hosted at a number of locations and groups
(including: Paisley Grammar School, 5th Paisley Girls’
Brigade, Todholm, Mossvale & St Peter’s Primary Schools,
Police Scotland Youth Volunteers, PACE Youth Theatre).
Of these participants 171 attended the procession having
made 196 lanterns. Young people, parents and staff from
this group accounted for 167 of the approximately 500
Abbey Service attendees (see: Final Lantern Making
Workshop Schedule—Glen Cinema).
7  See: Abbey Service—Tickets.xlsx
8  Currently, the film can be viewed online: 
Trailer (https://www.youtube.com/watch?v=OzvTs7yURws),
Part I (https://www.youtube.com/watch?v=pEQKagxCti8),
Part II (https://www.youtube.com/watch?v=upJm2bADIYk)
and Part III (https://www.youtube.com/
watch?v=dkxy7T7nP8Q).
The success of this approach has resulted in the
commissioning, consultation, design, making and installation
of the Glen Cinema Memorial. This was supported by a £50,000
award from Future Paisley/Events’ Team Core budget.3 The
artists’ involvement in the project began in 2019, continuing
until the unveiling of the completed commission—Rattle/Little
Mother—at Dunn Square, Paisley on 30th November 2021. The
bronze takes as its inspiration a child’s celluloid rattle of the era.
With the names of the children whose lives were lost inscribed
around its plinth, the memorial ‘hovers between a nostalgic
lost object—a portal to the children of the 1920s—and a sacred
or devotional object, carrying the story of children as their own
protectors’4 on that day.
Alongside the creation and installation of Rattle/Little Mother, a
wider programme of commemorative events and activities took
place 2019–21. These included members of the community:
• A lantern procession, involving children and young people
from local primary and secondary schools, who, with 
others from the community, walked from Dunn Square to
Paisley Abbey. In preparation, pupils had participated in
related educational and workshop activities.5 
The procession included around 170 children and 
young people, almost 200 lanterns were made in 
workshop sessions preceding the event.6
• A commemorative service at Paisley Abbey with input from
a number of local creatives; Starlight Youth Music Theatre
participated, and musicians Carol Laula and Tom Urie wrote
and performed a song—Hush Now (Happy New Year). This
service was attended by approximately 500 invited guests.7
• Screenings of The Glen Cinema Disaster commemorative
film (dir. Paul Mothersole)8 and an exhibition of artifacts and
archival material.

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Reviewing the data provided and speaking with some of
those closely involved in the development and delivery of
this work, we are able to evidence the ways in which the
activity supported through Future Paisley has been successful;
setting these findings within the relevant parts of the outputs,
outcomes and indicator frameworks developed as part of
the Future Paisley evaluation process. The Glen Cinema
work contributes to Framework Outcome 9: Community led
production and programming increases cultural participation
and activism.9
9  Outcome 9 sits under Step Change 3: Paisley will
be Recognised for its Cultural Innovation.
10  Paisley Development Trust is no longer active.
Developed and delivered through the Town Centre
Planning Team, the suite of undertakings contributing
to, and culminating in, the unveiling of the Glen Cinema
memorial and associated activities involved a range of
community and community group members (including
STAR Project, children from local schools and groups,
Paisley Development Trust10) whose collaboration
with the Council team and the commissioned artists
contributed significantly to the project’s success.

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Communities & Professional Artists/
Cultural Organisations Work Together
to Co-Design Arts and Cultural Events
The suite of work undertaken to mark the 90th Anniversary of the Glen
Cinema Tragedy builds upon the activity of the Paisley Development
Trust (PDT). Commemoration of the Tragedy was central to the Trust’s
work over a number of years; Trust members led the preparations
for commemoration of the 75th Anniversary in 2004; events involved
bringing survivors together for reminiscence, re-creation of a
1920s/30s cinema in the old Liberal Club Building in High Street,
curation of an exhibition and provision of opportunity for children and
survivors to discuss and compare their experiences of cinema. Paisley
has a rich history of cinema11 and was once home to around 13 picture
houses. The contemporary experience of cinema is often the out-of-
town multiplex.12 A torch light procession—involving Paisley Buddies,
scout and girl guide groups and other community members—and a
service at Paisley Abbey were also organised.13 The 80th Anniversary—
in 2009—saw the beginning of the annual commemoration at the
Cenotaph. ‘Although a place of remembrance’ and recognised as a
‘fitting’ place to go, the Cenotaph was nevertheless ‘not quite the right
place to remember 71 kids.’14
11  This continues to be reflected
in current work which includes
the Place Partnership project,
Paisley Film & Media Space.
12  Interview with Tony Lawler,
December 2022.
13  A monument commemorating
the names of those who died is
located at Paisley’s Hawkhead
Cemetery. Plaques raised by
the Local Authority and the
Scottish Film Council can be
found at the site of the old
cinema building and a small
collection of contemporaneous
cuttings and artifacts are stored
at ‘The Secret Collection’.
14  Interview with Tom Lawler,
December 2022.

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The sculpture was devised on the basis of a process of research,
collaborative workshop discussion and activities undertaken
by commissioned artists—Rachel Lowther and Kerry Stewart.
These activities involved two survivors of the tragedy and their
families, Paisley Grammar students, STAR Project15 members,
Renfrewshire Council officers and a Working/Steering Group.16
The preparatory work undertaken with community and school
groups was foregrounded by Kerry and Rachel as a crucial
contribution to their creative and research process. The children
they worked with were hugely interested in—and engaged
by—the workshop they participated in.17 It was—as Rachel
Lowther recalls—in one of these groups that ‘these girls […] had
an idea. They made these little shoes and bags of the children
[…] their idea for a memorial was the things that children might
have left behind. So that idea stayed in our mind.’ This, along
with survivor Emily Brown’s recollection of managing to escape
despite becoming separated from her siblings who, in turn,
were able to cling onto each other and make their way out
alongside other similar stories, encouraged the artists’ focus
on the way in which children—in the absence of any adults
that day—had tried to look after each other. In the artists’
view, these stories and ideas were crucial for their process of
realising their final ideas which were then taken forward to the
working group for discussion and deliberation.18 Kerry Stewart,
Rachel Lowther and Tony Lawler expressed the view that the
memorial sculpture was very much the right fit for Paisley; at
last, providing those affected by the Tragedy with somewhere
to go and, an appropriate place for the inscription of the names
of the children who died.19
15  STAR Project community members participated in
2–3 online workshops of 2 hours’ duration. Prior to the
workshops, Rachel and Kerry distributed craft packs to
participants. The carefully considered preparation and
delivery meant that the sessions were ‘exceptionally
accessible’ to members. Approximately 18 community
members took part in Zoom workshops and offline
equivalents (provided to support community members
who—for whatever reason—did not access the online
event) where views and responses were fed into the
Zoom discussions (interview with Heather Kay, 
February 2023).
16  The membership of this group comprised a range of local
community members and creatives, many of whom had
been involved in commemoration of the Tragedy for a
number of years—often through the PDT. Among them
were Trust members Tony Lawler and Piero Pieraccini,
Starlight Music & Theatre’s Mari Wilson, PACE Theatre’s
Jenni Mason, Great Place Scheme’s Peter Gilchrist, 
Film-maker Paul Mothersole, Renfrewshire Makar—
Brian Whittingham, musicians Tom Urie & Carol Laula and
Future Paisley’s Leonie Bell.
17  Plans for workshops in Schools were severely disrupted by
the COVID19 pandemic. The artists were able to conduct
one session with approximately twenty S3 pupils at
Paisley Grammar. Plans to work with primary school pupils
had to be shelved as arranging access in the prevailing
circumstances was too onerous (correspondence with
Rachel Lowther, 20.02.23). While the ideas generated in
the workshops with STAR Project community members
are not tangibly reflected in the finalised Rattle/Little
Mother piece, workshop participants nevertheless felt that
their contribution to the discussion was heard and valued
(interview with Heather Kay, February 2023).
18  Interview with Rachel Lowther & Kerry Stewart, 
December 2022..
19  Some STAR Project community members also expressed
the view that the memorial was ‘long overdue’ (interview
with Heather Kay, February 2023).

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The activities outlined above clearly
demonstrate the ways in which the 
Glen Cinema work has built on
community responses to a hugely
significant local event, to generate
a response that is appropriate
and grounded in the community
understandings of the Tragedy. While it
is challenging to conclude that cultural
participation has been increased
significantly across all the groups that
took part in elements of the Glen Cinema
work, the suite of work and the approach
taken has certainly provided opportunity
for community togetherness.
20  Interviews with Rachel
Lowther& Kerry Stewart and
Interview with Tony Lawler,
December 2022.
21  Interview with Rachel Lowther &
Kerry Stewart, December 2022.
Community togetherness is evident in the
workshop, lantern procession and Abbey service
events, it is also seen in the quiet discussions at
the site of Rattle/Little Mother that both Tony and
Rachel have witnessed.20 These shared moments
of curiosity for those who are perhaps unfamiliar
with the place that Glen Cinema occupies in
Paisley’s history and, reflection for those who
do, suggest the ways in which the Rattle/Little
Mother can operate as a focus for the community
and remove barriers to art, potentially enabling
those who feel they do not ‘understand’ art to
approach this work as a response to a specific,
historical event. The commissioned artists are
of the view that the Council’s early willingness
to trust the process of artist-led consultation
and development work—thereby relinquishing
degrees of control and decision making to the
community and artists—was also crucial here, as
was the early involvement of ‘arts people’ in the
commissioning process.21 Such an approach can
also be considered as a significant removal of
obstacles to participation that might usually be
present in a public arts creative process.

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22  Interview with Rachel Lowther & Kerry Stewart, December 2022.
23  Interview with Heather Kay, February 2023.
24  https://funpalaces.co.uk/
25  Interview with Heather Kay, February 2023.
The removal of barriers for those who might have felt uncertain
about engaging with art and culture is clearly evident in the
preparatory and research work that Rachel and Kerry undertook.
They were able to relate the positive way in which community
members who participated in workshops responded to the
works shown to them as a catalyst for their discussion and
activities. In these pieces—which included memorials to
American George Floyd and Rachel Whiteread’s Holocaust
memorial—people ‘related to the tragedy, so they could relate
to the art as well.’22
For STAR Project community members, the opportunity for
involvement in artist-led workshops attracted some who had
not previously taken part in STAR activities, including ‘at least
two unique- community members that joined specifically to
get involved with that [work], that had not previously engaged
with STAR Project’ and, who have remained engaged with
STAR Project to some degree from that point on.23 At STAR
Project, the discussion and reflection generated through the
Glen Cinema process have developed into wider—and still
ongoing—deliberation and research into ‘the origin of statues’
in and around Paisley and Renfrewshire and ‘a much bigger
conversation around regeneration’ for community members.
The desire to further develop these wider activities originating
from the Glen Cinema work into a Fun Palace Weekend24
engagement is also high on the community’s agenda.25

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Rattle/Little Mother has its permanent home in 
Paisley’s Dunn Square, close to the site of the 
Glen Cinema (recently occupied by Burtons) and,
at the crossroads of a number of Paisley’s central
thoroughfares. The sculptures successful installation is
a substantial new addition to the town’s cultural assets.26
Further, anecdotal evidence strongly suggests that the
work provides a locus for local people and, draws the
attention of visitors from further afield who happen to
spot it when in Paisley.27 Rattle/Little Mother is also
listed on the Art UK website.28 Art UK is an open access
registry of public art assets across the United Kingdom.
As Rattle/Little Mother is featured here, the potential for
wider discovery of the work, and the reasons behind its
creation are increased.
Artists Rachel Lowther and Kerry Stewart are
keen to develop a book project based on their
Glen Cinema work. Currently, this idea is in
its very early stages however, the fascinating
and important stories and social history that
emerged through their research are a huge
motivation. Tony Lawler is also very supportive
of this potential project.29 If successful, a
publication such as this would be a valuable
additional facet of the work that has gone into
these commemorative projects.
26  The unveiling was mentioned in Parliament by
MP Gavin Newlands on 2nd December 2021.
27  Interview with Tony Lawler and Interview with
Kerry Stewart & Rachel Lowther, December 2022.
28  https://tinyurl.com/242yf3bh
29  Interviews with Rachel Lowther& Kerry Stewart
and Interview with Tony Lawler, December 2022.
Development of
Cultural Assets

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Learning from the
Glen Cinema Project
The successful development of such prominent
cultural assets (and attendant activities) for
Paisley was only possible as a result of the
embrace of genuine community focussed
engagement approaches.
The Glen Cinema work demonstrates the cultural
and community value to be gained from taking
an approach that builds local community activity
and engagement over a number of years. The
Council’s support for the memorialisation work
of PDT built relationships and generated trust
which then transitioned into the larger funded
activities undertaken for the 90th Anniversary of
the Tragedy.
In addition, valuable facets of the approach comprised:
• Trusting the commissioned artists to work with the
community and to take a degree of risk in 
so doing.
• Prioritising approaches that were community focussed and,
spotlighted local views, life histories and knowledge at an
early stage thus artists responding to the tender opportunity
were likely to be enthusiastic about embedding the
community in their approach to the commission.
• Including ‘arts people’ at early stages of commission, artists
felt comfortable and understood at meetings with the
commissioning panel.
• Inclusion of those who had been involved in
commemoration work for many years on the Working/
Steering Group bringing long held local knowledge, insight
and engagement to the process. There was also a pre-
existing relationship of trust between those on the PDT who
had worked with members of the Town Centre Planning
Team over a period of a number of years.
Going forward, Paisley Museum is developing a display relating
to the Glen Cinema Tragedy30 and—as discussed above—the
artists who co-created the sculpture commission are keen
to develop a book project if possible. Tony Lawler is keen to
begin planning for the upcoming 100th Anniversary of the
Disaster, potentially further developing some of the ideas and
harnessing the momentum that emerged during the work
toward the 90th commemoration in 2019.31
30  https://tinyurl.com/wfpb2tw4.
31  Interview with Tony Lawler, December 2022.

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Making the Glen Cinema Memorial—Mill Magazine: 
https://tinyurl.com/bder8xkz
Memorial to children who died in Glen Cinema Disaster
officially unveiled in Paisley—Glasgow Live: 
https://tinyurl.com/5t3rje5a (Christina O’Neill, November 2021)
Minutes of Meetings of the Provost, Magistrates, 
and Councillors of the Burgh of Paisley 
(14th January 1930 at 5:00pm)
Paisley Glen Cinema disaster: Scotland’s forgotten tragedy—
The National: https://tinyurl.com/3bbth3km (Jean Cameron,
December 2019)
Paisley’s Black Hogmanay that remains one of 
Scotland’s greatest tragedies—Glasgow Live: 
https://tinyurl.com/z8r8zkay (Lee Dalgetty, December 2021)
Report to the Right Honourable the Secretary of State for
Scotland on the Circumstances attending the Loss of Life at
the Glen Cinema, Paisley, on the 31st December, 1929. Scottish
Office, HMSO, London (Maj. T.H. Crozier, January 1930)
Schools & Groups, Glen Cinema Lantern Procession and
Abbey Service.doc
Survivors remember Glen Cinema disaster 90 years on
from ‘Black Hogmanay’—Glasgow Times: https://tinyurl.
com/38fxz9wc (Christina O’Neill, December 2019)
The Glen Cinema Disaster—one of Scotland’s worst human
tragedies: https://tinyurl.com/38fxz9wc (Christina O’Neill,
December 2019, updated 2022)
The Glen Cinema Memorial Artwork Blog Post—
Rachel Lowther & Kerry Stewart: https://tinyurl.com/36ex4ep5
Sources
Interview with Tony Lawler, (Formerly PDT, Glen Cinema
Working Group Member) December 2022
Interview with Rachel Lowther & Kerry Stewart (Commissioned
Artists, Rattle/Little Mother) December 2022
Interview with Heather Kay (STAR Project) February 2023
Abbey Service—Tickets.xlsx
Commemoration, the Glen Cinema Disaster 1929-2019.
Interdisciplinary Learning Resource, CfE second level.
Heritage Fund & Renfrewshire Council (A. Glassford)
Final Lantern Making Workshop Schedule—Glen Cinema
Future Paisley Evaluation Development, Events’ Return
Future Paisley Podcast—Glen Cinema: 
https://tinyurl.com/2p8sexjs
Glen Cinema—Artists Proposal (PowerPoint Slides)
Glen Cinema 90th Commemoration 
Programme & Background
Glen Cinema Disaster memorial to be unveiled in tribute 
to 71 children who lost their lives—Glasgow Live: 
https://tinyurl.com/4jy2jf92 (Christina O’Neill, November 2021)
Glen Cinema disaster: Memorial to victims of ‘Black
Hogmanay’—STV News: 
https://tinyurl.com/3t3bf7ex (Sasha Spratt, November 2021)
Glen Cinema memorial officially unveiled in Paisley—
Glasgow Times: https://tinyurl.com/2p9h24w3 
(Nicole Mitchell, December 2021)
Lantern Procession Engagement Excel

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All images courtesy of: 
Rachel Lowther and Kerry Stewart

Page 74

Open Mind Summit
Case Study
Dr Sophie Mamattah and 
Prof David McGillivray CCSE/UWS

Page 75

Introduction and
Background
“Open Mind Summit is about coming together with
like-minded individuals of all ages to be inspired,
learn, collaborate, develop capacity around
measuring change, growing our cultural ambition
as well as connecting Renfrewshire with a wider
national and international context”1
1  Create Paisley (2019) OMS Event
Booklet: Welcome
2  Create Paisley (2019) OMS Event
Booklet: 10
OPEN Mind Summit (OMS) was an annual event exploring the role 
of creativity and culture in improving young people’s wellbeing. 
The inaugural summit took place in October 2019, timed to coincide
with World Mental Health Day and attracting more than 100 delegates
keen to share learning and inspiration and, to establish and grow
connections. The OMS’s declared aims were:
• Increased understanding of the positive impact of culture and
creativity on young people’s wellbeing
• New and improved collaborations between funders, research, third
sector & artists
• Capacity building around evaluation and measuring wellbeing,
including the use of new technology and approaches
• Raising cultural ambition through engaging in high quality work
• Connecting Renfrewshire with national and international partners2

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The changing circumstances of 2020 meant that
OMS transitioned to online delivery to continue
the discussion of the value of arts and culture
for young people’s wellbeing. While the 2020
edition took the role of creativity and culture in
helping children and young people overcome
isolation and loneliness as its theme, the 2021
event foregrounded Mental Health for All through
the lens of a trio of sub-themes: Nature for All,
Connections for All and Justice for All. Since
its inception in 2019, the Summit has attracted
noted speakers including author and activist
Darren McGarvey3, spoken word artist Steven
McLeish4, Hope for the Future’s5 Jo Musker-
Sherwood and Mental Health the Arts’6 Angela
Awuah. They, alongside an array of locally and
nationally active arts and culture stakeholders
—educators, artists, researchers, youth workers,
funders and young people themselves—have
had the opportunity to both showcase and
debate the value of interventions and projects
they deliver and participate in.
The OMS is part of Future Paisley—a progressive
and far-reaching approach to cultural regeneration
which seeks to mobilise culture in pursuit of
positive social change. Renfrewshire based youth
arts charity, CREATE Paisley, partnered with
Renfrewshire Council, Renfrewshire Leisure and
others (e.g. Kibble, Science Ceilidh, UWS’s Centre
for Culture Sport & Events7) to deliver OMS. 
The receipt of support from Future Paisley
was crucial for establishing OMS which was
commissioned as part of a suite of projects
and programmes with an overt focus on arts,
creativity and wellbeing.8 These projects received
a combined total of £156,675 to support the
development and delivery of their activities. OMS
received £8,500 in Year 1, £5,500 in Year 2 and
£11,685 in Year 3 from Future Paisley. The Summit
has also received additional external funding for
related activities as its scope has broadened.
3  https://darrenmcgarvey.com/
4  https://tinyurl.com/ytpm3vn2
5  https://www.hftf.org.uk/
6  https://twitter.com/mhta_ldn
7  CCSE
8  The others were: Renfrewshire Mental Health and the Arts Festival
(SMHAF), Open Mind Fest, Art Boss- Young Producers & Culture
Cares: Culture Buddies and Expansion of Community Connectors
between GPs and arts.

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In this case study, we draw on published reports and key
stakeholder interviews to explore the contribution that OMS
and associated activities have made to the Future Paisley
programme. Part of the Future Paisley Evaluation Framework,
the OMS is an excellent illustration of Step Change 3 [Paisley
will be Recognised for its Cultural Innovation], Outcome 7:
Renfrewshire has a thriving, resilient and diverse cultural sector.
Within that ambition, the stated aims and objectives of OMS
contribute to a number of outputs associated with that outcome.
These findings are set within the relevant parts of the outputs,
outcomes and indicator frameworks developed as part of the
Future Paisley evaluation process.
Reviewing the data provided, we are able to evidence the ways
in which the activity supported through OMS and OMN has
enabled local cultural organisations operating in the creativity
and wellbeing/ mental health space to progress their work.
9  https://twitter.com/OpenMindNW
10  https://www.right2dance.com/
While OMS ran annually from 2019, the interest and
interactions generated through the relatively short
and intense engagement opportunities it afforded
led CREATE Paisley to establish the Open Mind
Network—OMN9—as a novel community of practice for
“practitioners across Scotland and sectors passionate
about supporting young people around creativity and
mental health and wellbeing.” The OMN aims to meet
quarterly online to:
• Support network building
• Share developing practice and challenges openly
• Signpost to resources and build connectivity
OMN meetings launched in early 2022. To date, the
Network has explored themes such as ‘play,’ ‘gathering’
and ‘reducing loneliness and improving mental health
in an unequal world’. CREATE sought to further build
on the annual platform that OMS provided through
international commissioning (including the 10,000
Miles project undertaken with Right2Dance10), also
investigating the possibility of convening smaller
events as part of Children’s Mental Health Week and
connecting to the wider programme as part of the
Scottish Mental Health Arts Festival.

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Local organisations in receipt of
regular funding/operating on a
more stable footing
11  Interview with Alan Clark,
December 2022.
12  It is possible to host attendees
from across the world in the
same virtual space quite
straightforwardly. Interview with
Alan Clark, December 2022.
13  Interview with Lewis Hou
& interview with Alan Clark,
December 2022
CREATE Paisley received resources from Future Paisley
to develop and operationalise the OMS idea. Local
organisations also received funding to help deliver
the Summits. Although the direct support from Future
Paisley for OMS has now ended, the OMN does not
currently require a great deal of resource to support its
ongoing activity11. For participants, some of the value
of OMN currently derives from its smallness and the
flexibility gained from operating in online spaces.12
Going forward, an additional funding ask may be useful
for ensuring continued impact and to ensure that
Network activities are delivered in a format that suits the
maximum number of participants. The networking and
connections garnered through involvement in OMS and
OMN has increased the knowledge of those working in
relevant fields elsewhere have been beneficial in terms
of highlighting potential future partners for joint funding
applications.13

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Independent networking within the
sector supporting CPD and creating
new partnerships
14  According to the relevant evaluation summaries,
the corresponding figures for OMS I were artist/
creative 21.1%, youth worker 9.2% and young
person 7.3% and, for OMS II, 17.4%, 12.9% and 3.2%.
Ideally, more young people would have been
involved across the realisation of OMS and OMN.
Young people were significantly involved in OMS I
as presenters and performers, but this was more
challenging after the shift to online necessitated
by the onset of the COVID19 pandemic. While
young people were very much involved in the
micro-commissioned work, finding a crossover
space for practitioners and young people
to engage would be a definite ‘ambition for
improvement going forward’ [interview with Alan
Clark, December 2022].
15  OMS I delegate feedback.
One of the evident successes of the OMS initiative is its ability
to connect individuals and organisations with an interest in
the themes of creativity, mental health, wellbeing, and young
people. Evidence from existing OMS evaluations demonstrates
a diversity of participants including artists, teachers, children’s
charities, young people, etc. For example, at OMS III (2021), 17.4%
of attendees identified as Artist/Creative, 12.9% as engaging
in youth work (though only 3.2% identified as ‘young person’)14
demonstrating that the summit was potentially a good platform
for making connections. A testimonial from a Principal Teacher
at St Catherine’s Primary School who attended OMS I provides
an illustration of the value of the initiative, with evidence of
increased awareness of resource available for and approach
to mental wellbeing. Awareness of the ‘link between culture,
creativity and ambition’ was a valuable take away alongside
recognition that ‘the work of third sector organisations [is]
looking to deliver the same positive outcomes for our children
[…] in the future [the delegate] would like to try and bring them
into school to link up and co-plan for our children and young
people to deliver the best possible outcomes’.15

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Moreover, the success of OMS is reinforced by, and reflected
in, the formation of the Open Mind Network which has
commissioned some creative works (i.e. the 10,000 miles dance
collaboration and film with Right2Dance/ Yellow Wheel16). OMN
represents a response to the positive reaction to OMS. Though
currently unfunded the OMN operates efficiently, the use of
micro-grants to support future commissions is currently under
consideration. The development of OMN is strong evidence
of engagement and community building so far, providing a
viable platform for networking and relationship building which
may lead to future opportunity. Evidence from the OMN 2022
Impact Report shows that over the course of three online
events (to date), a trio of focused themes have been explored,
72 practitioners attended (37-11-24), four keynote speakers gave
talks, eight spotlight teach-meets were hosted by network
members, 416 followers were generated on the network’s social
media accounts, 20 members joined their Slack group and
16 resources have been shared on that platform.17 Evidence
from an evaluation of OMN indicates that people joined the
network to ‘Learn from others’, ‘Discover what projects and
programmes with MH focus are ongoing across Scotland’ and
‘Build relationships with other practitioners in same field’, further
illustrating the OMN’s capacity to facilitate connections and
expand networks. In addition to the opportunity to become
acquainted with other stakeholders in the field, the OMN has
enabled the strengthening of pre-existing relationships with
collaborators who have benefitted from the invitation to engage
with the Network and, in turn, to reflect on their work within the
supportive and informed professional space it provides. While
there is still some tweaking to be done in terms of finding the
most effective formula for delivery of the OMN, in its current
form, it is relatively self-sustaining; benefiting from the group-
wide recognition of the shared value that the network and
commissions have, so far, brought for the community of practice.
‘[The] shared value and the network
and shared value and commissions
[…] there’s a real sense of, this is
something that’s healthy, that’s good
that says it’s valuable to all […] that
sense of actually seeing that shared
value across the network is really
refreshing from our point of view’18
16  This activity was funded using the money saved
from the original commission when Ys2 and 3 of
OMS went online.
17  See: 2022 Impact Report, Open Mind Network.
18  Interview with Alan Clark, December 2022.

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(Volunteer) organisations building their
professionalism and increasing their capacity
Involvement in both OMS and OMN has 
assisted stakeholders to identify approaches
to advancing their work in future; perhaps in
ways that had not been previously appreciated.
Participation in the space provided by OMS
and OMN has allowed those involved to access
the networks and expertise residing in other
organisations. For example, Science Ceilidh19 
is predominately active on the East Coast and in
the Highlands and Islands. Involvement in OMS
and OMN has been a positive opportunity for 
the organisation to find out about what’s
happening in Renfrewshire and, to develop 
West Coast networks.20
The micro-commissioning undertaken through OMN
also led to international dance collaborations between
Paisley-based Right2Dance and partners in Australia.
Working towards a final piece that was film based rather
than performance focussed meant that those involved in
realising the commission gained experience of working
in a novel format—which also comprised preparatory
work done online—alongside insight into potential
avenues for future development and partnership
working that had not been considered previously.
Undertaking this commission during the COVID 19
pandemic, Right2Dance were able to successfully
maintain local cultural provision for the young people
who took part and, to ensure their centrality to the
creative process through which the work was developed.
19  https://www.scienceceilidh.com/
20  Interview with Lewis Hou, December 2022.
21  Interview with Aileen Palumbo, December 2022. ‘We don’t always focus on mental health themes, but we’re very
much doing something that’s very positive for them [young
people]. They tell us that it’s very important that they come and
see their friends […] you know there’s all these different aspects of
what we’re doing […] They get a chance to have a voice, to be part
of developing choreography, to learn different skills.’21

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Increased understanding of the
positive impact of culture and creativity
on young people’s wellbeing
The annual evaluations of OMS provide
some evidence that those in attendance
gained a greater understanding of the
positive impact of culture and creativity
on young people’s wellbeing. Testimonials
and feedback from participants
highlighted benefits, though—at the
moment—it is more challenging to
assess the extent to which this increased
understanding has led to new practices or
ways of working in the sector. Additionally,
while OMS and OMN raise awareness and
have the potential to expand networks and
foster connections between organisations,
delivery of interventions and their impact
are currently outside of their scope.

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New and improved
collaborations between funders,
research, third sector and artists
The OMS is a collaborative venture
between Future Paisley, CREATE Paisley,
Kibble and other external partners.
Participation in the Summits has
increased awareness of the direction of
travel, interests and expertise within each
organisation. Potential for collaboration
and/or funding applications based on the
connections made through the network
has been identified as a possible future
benefit. Improved connectivity between
stakeholders in the same space is also
seen as crucial for bettering impact
through a ‘multiplier effect’ resulting from
a fuller knowledge of work that is being
undertaken or has already been done by
others in the field.22
22  Interview with Lewis
Hou, December 2022.

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Capacity building around evaluation and
measuring wellbeing, including the use of
new technology and approaches
As a recipient of resources from Future Paisley, OMS has
been expected to capture and document the outputs
and outcomes from each Summit latterly continuing
this with regard to the OMN. To that end, OMS’s initiators
have produced evaluation reports for each Summit;
these have focused on participant numbers, speakers,
workshops organised and feedback from attendees.
The question of evaluation and how best to capture
and measure the impact of activity in this area also
formed part of discussions at OMS and OMN events.
While challenging to quantify direct effects, there
has been opportunity for event attendees to hear
about approaches to, innovations in and challenges
encountered here.23
23  Interview with Alan Clark,
December 2022.

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Raising cultural ambition through
engaging in high quality work
Gaining greater knowledge of the
expertise and ambitions residing in
other organisations working in the same
field, has been beneficial. Participation
in OMS and OMN has helped some to
clarify their focus and, to identify where
they wish to direct their energy going
forward. In terms of raising ambition in a
more tangible way; there is evidence that
involvement in the micro-commissions
supported through OMN has potentially
expanded the horizons of those who took
part, demonstrating the wide-ranging
possibilities of a dance-based career to
performers who may not have considered
this before.

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Connecting Renfrewshire with
national and international partners
The OMS has been successful at drawing
attention to what is going on in Renfrewshire from
a wider constituency of artists, young people’s
organisations and other stakeholder in the arts,
wellbeing and children/young people fields. 
The OMN is itself a network formed out of
OMS but with a wider geographical reach and
membership. Each OMS has drawn speakers
from across of Scotland and further afield.
National agencies have been attracted to talk
about policy and practice nationally.24
The current web-based format of OMN has
facilitated participation of interested parties
based in other parts of the UK and further afield.
24  Speakers and participants at OMS included speakers
from Mental Health the Arts and Hope for the future. Paul
Ramchandani—LEGO Professor of Play in Education,
Development & Learning—has participated in OMN.
Practitioners from ‘from Norway, people from Australia,
from Scotland [have been] altogether in the same
virtual room […] talking about the work and why it was so
impactful for them during lockdown’ (Interview with Alan
Clark, December 2022).

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Going forward, it is important to keep in mind
that depth of engagement can be as valuable
as breadth. Networkers can garner value from
deepening current connections as well as from
finding and building new ones.
There are questions over the most appropriate
model for sustaining the OMN offshoot of OMS
and how it can be supported to become peer led.
Participant feedback underscored benefits of
attendance at OMSs for understanding young
people’s wellbeing, it is more challenging
to assess the extent to which this increased
understanding has led to new practices or ways
of working in the sector. Finding ways to discover
and track change could be very valuable. If
sustained, OMN could be one place in which
evidence of such change over time is reported
and can be reflected upon and shared.
Insights and
Recommendations
There is some uncertainty regarding the efficacy
of the OMS (and OMN) attempts to involve young
people in some of its activities. This challenge,
however, has been recognised as something to
address going forward.
Sustainability, financially and in terms of
opportunities for artists going forward when
funding for OMS ended is not assured, however,
the OMN provides an example of how the OMS
might seek to sustain the activity and benefits
built through the initial cycle of funding. Some
level of financial investment may still be required
to focus in on health and wellbeing outcomes in
the most beneficial way.
Much is still achievable through the OMN which
is valuable as a small and adaptable professional
community of practice. Shared values are
recognised as crucial for the Network’s ‘low
maintenance’ success to date.

Page 88

Sources
Interview with Alan Clark, (CREATE Paisley), December 2022
Interview with Aileen Palumbo (Right2Dance), December 2022
Interview with Lewis Hou (Science Ceilidh), December 2022
2022 Impact Report Open Mind Network, 
(Katie Weldon, November 2022)
CAHSC Committed Projects Underway October 2020
Future Paisley Evaluation Development 
Open Mind Summit Return
OMS 2019 Booklet [Final]
OMS FP Summary Report
Open Mind Summit [2019] Summary Evaluation 
(5th February 2020)
Open Mind Summit 2019 Final Report 
(Heather Paton & Alan Clark)
Open Mind Summit 2020 Evaluation
Open Mind Summit 2021 Evaluation
Open Mind Summit 2022 Impact Report
Open Mind Summit Briefing Document Final [2019]
Open Mind Summit Case Study 1
Open Mind Summit Feedback 2019
Open Mind Summit Theory of Change Evaluation
Open Mind Network 2022 Impact Report

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Dr Lan Pham
UWS
Building a radical vision for
health and wellbeing in Paisley

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1
Contents
1.0 Executive Summary  2
2.0 Purpose 3
3.0 Key topics overview 4
3.1 How are culture and arts used for social purposes?  4
3.2 What do we mean by health and wellbeing? 5
3.3 What can culture and the arts do for health and wellbeing? 6
3.4 What can evaluation do for health and wellbeing? 8
4.0 Findings  9
4.1 Loneliness 9
4.2 Health and wellbeing—developing a language to think about relational health 10
	
4.3	How	does	culture	fit	with	relational	health? 13
4.4 Who is doing the work of culture and relational health? 15
4.5 What are the practices of culture and relational health? 16
5.0 Policy Insights  17
5.1 The Future of Future Paisley 17
5.2 Where is Paisley in relation to other areas? 18
6.0 Recommendations 20
7.0 Final thoughts  26
8.0 References 27

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1.0 Executive Summary
This consideration of policy recommendations for the health and wellbeing dimension of
Future Paisley begins with an overview of key topics: the use of culture and the arts for
social purposes, particularly health and wellbeing, further, what do we mean by health
and	wellbeing	and,	the	influences	of	evaluation	on	these	meanings?	Together	these	four	
topics show that the way we think about health and society needs to be shifted towards
a framing of public health that focuses on relational health and how relational health
emerges from everyday experiences.
Research	findings	build	on	this	approach	by	examining	
the topic of loneliness as a public health issue, developing
a language for relational health and, looking at the
relational work currently happening in Paisley. These
findings	also	demonstrate	that	culture	can	contribute	to	
relational health through facilitating encounters between
community-centered health and cultural democracy.
Policy insights are provided by placing the research
in context, in terms of time and geographical area. A
further insight is given by examining how evaluation can
contribute to the shift to relational health. 
As it is situated outside the sectors of culture, health
and wellbeing, Future Paisley is an opportunity to
provide the innovative action needed to change how
we view health and wellbeing, arts and health activity
and evaluation. The recommendations outlined in this
paper could help Future Paisley realise this opportunity.
These recommendations could bolster what is already
going on in Future Paisley, particularly with regard
to the interest in system change and excellence in
socially engaged practice that has informed the Future
Paisley approach. The are also avenues through which
interested parties might explore how Future Paisley is
more than the sum of its component activities. Future
Paisley was built on the bold collective ambition of the
UK City of Culture 2021 (UKCoC21) bid. A radical and
relational vision for health and wellbeing could continue
this legacy. There are seven recommendation themes:
• developing a clear ambition for culture, arts, health
and wellbeing
• evaluating ‘what matters’ and ‘what works’
• explore the links between the processes of
community-centred health and cultural democracy
• explore the role of boundary workers and boundary
spanning work
• make	visible	the	atmospheres,	affective	resources	
and places that create health and wellbeing
• developing a more complete understanding of
loneliness in Paisley
• developing a vision for relational health from local
knowledge

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2.0 Purpose
Cultural	regeneration	policy	has	traditionally	emphasised	economic	benefits.	Wellbeing	has	
been a growing policy focus due to a strategic interest in the wellbeing economy and the
growing evidence base on the impact of culture and the arts on health and wellbeing.
This report explores how cultural regeneration policy
can help or hinder the contribution of culture to
improving health and wellbeing. The report does not
take the approach of ‘what works’ or make a ‘case for
the arts’ by searching ‘for the ultimate impact evaluation
toolkit, applicable to all art forms, all audiences and in
all	geographical	and	social	context’	(Belfiore,	2021,	p.	
8). There have been concerns about the limits of this
approach, such as the issues related to how to measure
wellbeing	(Oman,	2021)	and,	the	potential	to	fixate	on	
issues in such a way that one reduces attention paid to
‘what matters’ (Carlisle et al., 2007).
My	research	approach	aligns	with	Belfiore’s	argument	
which considers research as an interaction of ideas
with policy rather than in terms of providing evidence
into policy. Asking ‘what is culture for?’ requires starting
our investigation by asking what we trying to improve
when we seek to improve health and wellbeing? This
investigation	is	not	about	finding	a	definition	of	health	
and wellbeing that gives room for the social purposes
of arts and culture. Instead, it is about what health
and wellbeing ideas are needed to address our stalling
progress on various health and wellbeing issues. Only
once this idea is established can the role of culture in
improving health and wellbeing be considered. Then,
with our ideas of culture, health and wellbeing in place,
we can begin to think about the purpose of evaluation
in a cultural regeneration policy that seeks to improve
health and wellbeing.
My ideas of how a cultural regeneration policy should
envisage health and wellbeing and the actions a policy
should focus on to realise this vision, draw on a range of
evidence. These insights combine diverse knowledge
from academia, policy and practice, and knowledge
across topics ranging from community art and cultural
regeneration to public health and loneliness.
I build on this knowledge to provide recommendations
about what the purpose of evaluation should be and what
evaluation activities could help realise a radical vision for
health and wellbeing.

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3.0 Key topics overview
3.1 How are culture and arts used for social purposes?
Future Paisley’s interest in improving health and wellbeing brings together two topics
that	are	concerned	with	the	social	impact	of	culture	and	the	arts.	The	arts	and	health	field	
brings together existing practices that combine culture, the arts, health and wellbeing. In
the	UK,	the	most	visible	and	influential	mapping	of	this	field	is	the	Inquiry	Report	which	
was set up in 2014 and published in 2017 by the All-Party Parliamentary Group on Arts,
Health, and Wellbeing (APPGAHW). This report calls for recognition of the contribution the
arts make to health and wellbeing.
Place-based policies have used culture and the arts
for social ends, such as cultural regeneration policies.
Historically these policies have been mostly focused
on	the	economic	benefits	of	culture	and	the	arts.	
The rise of health and wellbeing to a point where it
is (potentially) considered as the main approach for
discussing	the	benefits	of	culture	and	the	arts	(Brook,	
O’Brien and Taylor, 2020) and interest in the wellbeing
economy1 has placed increased focus on the use of
culture in place-based policies for wellbeing ends.
1 https://www.gov.scot/groups/wellbeing-economy-governments-wego/

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3.2 What do we mean by health and wellbeing?
Policy and projects need to understand what it is they seek to improve when they set
out	to	improve	health	and	wellbeing.	How	health	and	wellbeing	are	defined	shapes	how	
people are valued and seen, as well as what part they play in policy and projects.
The dominant ways of thinking about health and
wellbeing promote the values of individualism and
human exceptionalism. This view uses reductionist
approaches to streamline human experience into
models and interventions that minimise the richness
and uniqueness of people and their everyday life.
These	ways	of	thinking	limit	the	effectiveness	of	
society’s responses to complex health challenges
such as obesity and health inequalities (Hanlon et al.,
2011; Rutter, Marshall and Coutts, 2020; Blue, Shove
and Kelly, 2021). The dominant way of thinking about
health and wellbeing has squeezed out the radicalness
of new thinking about the area (Kickbusch, 1996) and
entrenched the idea of health and wellbeing as the
product of poor individual life choices that—in turn—
can	be	fixed	by	changing	individual	behaviour	(Kriznik	
et al., 2018; Smith and Anderson, 2018).
Such ways of thinking restrict our understanding of the
full	benefits	of	arts	and	culture.	This	is	particularly	so	
for	the	benefits	that	align	with	the	Christie	Commission2
on the future delivery of Scotland’s public services.
The Commission found that positive approaches to
public services reform centre on people’s lives and
communities of place and interest (White, 2009;
Scottish Government, 2011). Therefore, without tackling
ways of thinking that promote individualism, human
exceptionalism and reductionism, new ideas for arts
and health interventions will have their potential for
improving health and wellbeing blunted.
For the purposes of this document, it is useful to think
of health as a relational phenomenon. Improving
relational health means thinking about how we can be
well together (Atkinson et al., 2019) and what it means
to be collectively healthy. A useful question was posed
by Berry (1994); can individuals be healthy in a toxic
environment whether at home or in ecosystems?
Addressing these matters through the lens of relational
health can help Future Paisley answer the question
its exhibition posed to residents: How can Paisley
evolve to meet the big issues facing the world in the
next decade: from recovery from the pandemic to the
climate emergency?3 
2 https://www.gov.scot/publications/commission-future-delivery-public-services/
3 https://www.whatsonrenfrewshire.co.uk/event/100442-future-paisley-exhibition/

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3.3 What can culture and the arts do for health and wellbeing?
The positive health outcomes deriving from cultural and art activities have been well
researched, but how these activities create health outcomes has been less examined
(e.g. Raw, 2014). What culture and the arts contribute is unclear (Secker et al., 2018). How
a project or programme works is usually framed as a mechanism or pathway. However,
the	benefits	of	engaging	with	culture	and	the	arts	will	vary	for	individuals,	and	the	
benefits	may	not	be	related	to	the	engagement	itself	but,	as	Sagan	(2017)	argues,	in	
the	accumulation	of	benefits,	as	this	accumulation	is	what	leads	to	change.	Duff	(2016,	
p. 71) illustrates the process of accumulation; it starts with unassuming moments and,
the author argues, that ‘what counts is the extent to which these practices and relations
begin to ramify, to accumulate, to resonate together in the formation of an assemblage
of health.’ A focus on these processes of accumulation and health and wellbeing as an
experience, suggests that health and wellbeing should be thought of as something that
emerges from everyday moments. Therefore, the experience of health and wellbeing that
results from engaging with culture and the arts cannot be predicted or fully known.
A vision of culture and, a vision of health and wellbeing
is needed to answer the question of how a policy can
leverage culture and the arts to address health and
wellbeing needs. There is a gulf between cultural
practitioners and individuals regarding what constitutes
meaningful	activity	and	what	is	defined	as	culture.	
Many cultural policy and cultural projects have failed
because they have struggled to negotiate this space
(Jancovich and Stevenson, 2021).
An emphasis on ‘what matters’ leads to a focus on
informal and everyday cultural activities, small-
scale and organic assets, such as knitting circles
and allotments (Crossick and Kaszynska, 2016). This
emphasis brings attention to what it means to be
human and, to experience life. Valuing ‘what matters’
would emphasise valuing the experience of culture, a
form	of	knowledge	that	policy	research	in	the	field	of	
culture often takes little account of (Bennett, 2004) and,
in turn, leaving casual leisure less valued (Oman, 2021).
One reason for the low valuation of casual leisure Oman
(2020) argues, is policy makers’ tendency to place
value on activity that can be recorded and measured.
Culture as a meaningful everyday activity is found not
in measurements or survey categories. Rather, it is far
more likely that the value of culture will be captured in
the way people speak about an experience they have
had, using their own words (Oman, 2020).

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7
Furthermore, the UK does have a tradition of
community arts that aims to stimulate wellbeing and
community engagement (Symons and Hurley, 2018).
The cultivation of health and wellbeing through an
approach rooted in place and people’s everyday life
has been part of the practice of community artists.
Therefore, relational and meaning-making work and
a focus on ‘what matters’ is a type of knowledge that
artists possess, utilisation of this resource should be a
central concern for those wishing to leverage arts and
culture	for	health	and	wellbeing	benefits.

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3.4 What can evaluation do for health and wellbeing?
The emphasis on outcomes and impacts in ‘evidence based’ approaches can obscure
other	benefits	(Carlisle	et	al.,	2007;	Porter,	Roberts	and	Clements,	2007),and	generally	
dilute the value of knowledge and expertise of practitioners, people and communities
(Carlisle et al., 2007; White, 2009).
The conversation around evaluation usually revolves
around	barriers	to	undertaking	it	effectively	and,	how	
to improve the process using toolkits and frameworks.
There is less questioning of what this search for
evidence and wellbeing data does to how we think
about culture, the arts, health, and wellbeing. The
purpose and value of evaluation have been an issue
in cultural regeneration, in which there has been a
tendency	to	focus	on	economic	benefits	more	than	
other	types	of	benefits	(Campbell	et	al.,	2016).	The	
difficulty	of	defining	and	measuring	health	exacerbates	
the issue of identifying what are we seeking to improve
when we are improving health and wellbeing.
These issues regarding the purpose of evaluation can
be seen in Scotland, where arts and health activity
is potentially caught in a self-reinforcing loop of
evaluation. Artists consulted on their opinions about
carrying out arts and health activity reply that they
are concerned about evaluation. These concerns
are channelled into recommendations for ‘better
evaluation’ (Rocket Science, 2021). However, the desire
for evaluation to provide evidence into ‘what works’
can hinder relational health and relational working and,
instead, entrench dominant health and wellbeing ideas
(White, 2009). The focus can be pulled away from ‘what
matters’ and what is meaningful activity to individuals.
In turn, this increases the likelihood of failure in cultural
policy and cultural projects (Jancovich and Stevenson,
2021).

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4.0 Findings
4.1 Loneliness
Loneliness is considered a critical public health issue (Frost and Cowie, 2019, Lim, Eres
and Vasan, 2020) and, an issue that the Scottish Government has a strategy to tackle.4
Loneliness is a subjective feeling of a gap between the
relationships a person wants and what they have. Three
types of loneliness have been described in academic
and	grey	literature	(Mansfield	et	al.,	2019):
• social—absence of social connection, the perception
of social isolation and dissatisfaction with the quality
of relationships
• emotional—absence or loss of meaningful
relationships that meet a deeply felt need to be
recognised and ‘belong’ to someone or a group such
as at work or in a family
• existential—less	related	to	the	specifics	of	
relationships and is about a sense of disconnection
from others and the world
Loneliness and social isolation have evolved into
a policy concern for Future Paisley. In April 2021, a
workshop was held to review Step Change 2, ‘Lifting
Paisley’s communities out of poverty’ and the
associated strategic outcomes. A revised Step Change
was proposed in 2021 ‘Raise prosperity and increase
wellbeing in our communities’ with an attached
outcome of ‘Enhanced mental health and reduced
social isolation in our communities.’ Based on my
research, I raised the question of whether loneliness
should be included with social isolation because
addressing social isolation does not always translate
into addressing loneliness (Burholt, Nash and Phillips,
2013). I raised concerns that focusing on loneliness
obscures	the	differences	between	types	of	loneliness	
(Dahlberg	and	McKee,	2014),	leaving	undisturbed	
the greater focus on social loneliness than emotional
loneliness	in	policy	and	practice	(Mansfield	et	al.,	2019).	
In addition, existential loneliness is less discussed in
policy and research.
My	research	finds	that	policy	considerations	of	
loneliness lack nuance of how connections are
formed, what people are connected to, and quality of
connections. The dominant approaches to addressing
loneliness as a health issue focus predominately
on	fixing	people	and	differ	in	their	conclusions	from	
research that explores people’s experiences of
loneliness in terms of what matters to them. Loneliness
is many things to people, but without room for feelings,
we have an incomplete understanding of loneliness
and an incomplete assembly of resources to live with it.
4  https://www.gov.scot/publications/connected-scotland-strategy-tackling-social-isolation-
loneliness-building-stronger-social-connections/

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10
5  https://www.oneren.org/
culture/arts/arts-in-the-
community/art-boss/
6  https://www.
npconference.uk/event-
7-reimagining-museums-
as-caring-places-27-april
7  One example that I
discussed with people
in Paisley is https://
whatworkswellbeing.org/
resources/place-space-
wellbeing-loneliness-art-
sport-culture/
4.2 Health and wellbeing—developing a language to think about
relational health
My	research	finds	that	how	we	think	about	health	and	society	needs	to	be	shifted	
towards a framing of public health that resists dominant ways of thinking. Without this
shift, practice and projects will have their potential for improving health and wellbeing
constrained due to a lack of visibility and focus on the relational work involved. Paying
attention to the following ideas can help us think about the collective character of
relational health and how relational health emerges from everyday experiences.
Atmospheres
What this term means: Atmospheres are about
what places and events mean and how they are felt.
Understanding atmospheres requires understanding
of how we constantly encounter and make sense of
our surroundings, what we do in them, with whom, and
how we ascribe value and meaning to this (Sumartojo
and Pink, 2018). The concept of atmospheres has been
used to understand how a sense of being wellbeing
can	be	facilitated	(Fletcher	and	Barroso,	2020).	Duff’s	
(2016) research explores how atmospheres are
encountered and facilitated in the recovery process.
Three	atmospheres	helpful	to	health	are	identified:	
atmospheres of sociality, atmospheres of safety,
belonging and becoming well, and atmospheres of
hope and belief.
Why we need this term:	By	reflecting	on	how	places	
are experienced, Atmospheres help bring a focus to
the relational work needed to make a space feel a
certain way, such as safe and social. This focus can help
us value the people who do relational work and their
practices, including those in the cultural sector (White,
2009; Raw, 2014). The focus on how we make meaning
highlights the everyday moments that my research
shows accumulate into feelings that—in turn—are
helpful to health.
How does this relate to Paisley: I have found various
examples of these atmospheres in Paisley. the
importance of Art Boss5 project to participants in terms
of social connections; an atmosphere of sociality.
Paisley Museum’s work with care-experienced children
and young adults6 asked how the Museum feels to the
group when they visit and what the Museum can do to
make people feel like they belong when they visit.
How do atmospheres change how we think about
health and wellbeing: Evaluations tend to think of
places, such as a safe spaces or welcoming spaces, as
factor or process that contributes to the outcome of
health and wellbeing.7 Highlighting the relational work
that creates these spaces can help make the relational
nature of health more visible.

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Affective resources and infrastructure
What this phrase means:	Affective	resources	shapes	
moods and feelings and transform an individual’s
capacity to improve health and wellbeing. Examples
include	hope,	belonging	and	optimism	(Duff,	2011,	2016).	
Affective	resources	help	create	atmospheres.
Why we need this phrase: Social infrastructure is a
concept on the rise (Middleton and Samanani, 2022)
and growing in familiarity to policymakers (Kelsey and
Kenny, 2021). The concept is concerned with spaces
where people connect with others (Latham and Layton,
2019).	To	be	effective	as	a	tool,	consideration	of	social	
infrastructure should be combined with consideration
of	affective	infrastructure	to	make	more	visible	the	work	
of facilitating atmospheres.
How does this relate to Paisley: Projects, organisations
and practitioners across Paisley are concerned with
creating spaces that people feel they belong to and
also belong to people, (e.g. the Recovery Hub and
Paisley Museum). This concern contributes to the
evident interest in practices such as co-creation with
groups. There is a history of community-centred and
peer approaches to tackling loneliness in Paisley.
In 2020, RAMH8 led the Renfrewshire Connected
Champions Project. The project used a peer-led
approach to support others in overcoming barriers to
social connectedness. In various research encounters,
an interest in community gardens became clear. Nature
is threaded through a range of cultural projects.9 
Examples such as Paisley Museum and the RHSCP
Connectedness Network show that developing
affective	resources	and	infrastructure	deriving	from	
hope and optimism in Paisley.
How does it change how we think about health and
wellbeing:	Recognising	affective	resources	helps	
bring attention to emotional loneliness and existential
loneliness through consideration of the quality and
feeling of social encounters rather than the quantity.
Living	with	loneliness	requires	affective	resources,	as	
well as social and material resources. 10 Thinking this
way centres the diversity of human experience and
the range of things we have relationships with, not just
other people but also nature, places and ideas. In doing
so, we push back against dominant ways of thinking
that entrench human exceptionalism and individualism
and, increase focus on how we can collectively be well
together.
8 Recovery Across Mental Health: https://ramh.org/
9 https://cycleartsrenfrewshire.co.uk/
10 Such as money, services and objects

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Places that create relational health and wellbeing
What this phrase means: I draw on academic ideas
about how places that create health and wellbeing are
made and, what the health and wellbeing qualities of
these	places	are	(Duff,	2012;	Kearns	and	Milligan,	2019).	
These ideas consider these places as the interaction of
affective,	social	and	material	resources	to	create	certain	
types of atmospheres. These places are ’created by’ our
relationships and how we make meaning.
Why we need this: This phrase makes visible the health
and wellbeing related output of relational work and
relational practices.
How does this relate to Paisley: Future Paisley’s cultural
regeneration programme is described in documents
as physical and environmental, social, and economic.
The social dimension focuses on thriving communities
with cohesion, creativity, and opportunities for children
and	young	people.	Affective	resources	are	not	explicitly	
mentioned. In Paisley, an interest in places that create
health	and	wellbeing	is	apparent.	Paisley	Museum	staff	
have	had	conversations	with	Dr	Nuala	Morse	about	
the idea of the museum as a space of social care. Her
research builds on the work of museums as places
of health and wellbeing by considering health and
wellbeing through the notion of care and community
engagement practice as care practice. She terms this
practice ‘the museumness of care,’ a practice with
distinct	relational,	affective,	and	material	dimensions.
How does it change how we think about health and
wellbeing: We can think about places as a combination
of	affective,	social	and	material	resources	to	create	
connections that grow atmospheres that make us well.
This way of thinking makes visible the processes of
relational health and the work of facilitating relational
health. This way of thinking widens who we think of as
health and wellbeing workers and enables us to value
the work that already exists and work that practitioners
know contributes to health and wellbeing.

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4.3 How does culture fit with relational health?
The Paisley example shows how investment in community-centred health leads to the
emergence of everyday cultural experiences that Oakley (2015) argues should be the
starting point for area-based regeneration. Health, seen through the lens of community-
centred health, can be seen as practices of everyday living (of community and belonging),
rather	than	health	as	something	identified	and,	to	be	achieved.
Placing community-centred health as the focus
for encounters for culture and health makes this an
amenable setting for idea of cultural democracy
suggested by Kelly (1985), which is culture arising
from communities, through common meanings and
purpose. Creative acts help shape this description of
culture (these can range from jokes to informal sports
and dance music). Research has also shown how these
creative acts also generate atmospheres and resources
that facilitate enabling places that generate health
(Anstiss, Hodgetts and Stolte, 2018).  The range of
excellent practices and projects in Paisley means that
the town has the conditions for this emergence to take
place. Three of the ten projects cited in Audit Scotland’s
report	into	community	empowerment	during	COVID	
come from Renfrewshire. 11
During	my	time	in	Paisley,	RHSCP	and	its	community-
centred health activities have become more involved
in Future Paisley and bringing culture, arts, health, and
wellbeing together more widely. RHSCP’s involvement
with Future Paisley is layered and connected with
Renfrewshire’s Third Sector Interface (TSI), Engage
Renfrewshire’s engagement with the local third
sector and, involvement with Future Paisley at both
strategic and delivery levels. This layering creates
multiple possibilities for third-sector organisations to
interact with Future Paisley, either directly or indirectly.
Interactions that are created by this layering are
enhanced by the strong partnership between RHSCP
and Engage Renfrewshire.
11  https://www.audit-scotland.gov.uk/publications/
community-empowerment-covid-19-update

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Creative Scotland’s report mapping Arts and Health
provision notes that organisations need a strong TSI to
help build partnerships with HSCPs. Paisley’s example
offers	insight	in	terms	of	what	‘strong’	could	mean	in	
this context and, how these partnerships inform the
landscape for culture, arts, health, and wellbeing.  
Relationships between community organisations weave
threads for an asset-based approach. The more threads
that exist, the more health and wellbeing processes
can be woven. The greater the diversity of threads, the
greater the quality, and the richer and more robust the
cloth will be. An asset-based approach picks the most
useful thread. In Paisley this thread is culture (in other
places the thread could be nature, food, or a historical
narrative).	I	find	connections	emerging	in	Paisley	from	
cultural activity to other social challenges.
The above insights focus on how culture might be
mobilised to shift our ideas of health to relational health
and	expand	the	current	arts	and	health	field.	This	field	
has tended to focus on artist-led activity more than
culture	that	emerges	from	grassroots	activity.	This	field	
focuses more on projects than places.

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4.4 Who is doing the work of culture and relational health?
Creative Scotland’s mapping of arts-related activity focuses on professional artists (Rocket
Science, 2021) and the healthcare workforce. This focus is narrower than the scope of
the activities my research has uncovered in Paisley. Creating more interaction between
culture, arts, and health and wellbeing, requires people who can cross boundaries
between	sectors.	Daykin	(2019)	terms	these	individuals—	who	build	bridges	between	
different	groups	and	domains—as	boundary	workers.	The	CAHSC	coordinator	role12
could be considered a boundary worker, along with the three other new posts created
to support the delivery of the redeveloped Step Change 2.13 The collective purpose of
these four roles is to function as builders of the cultural ecology in health and social
care	in	Paisley.	The	relational	work	includes	configuring,	deepening	and	opening	up	to	
others	existing	relationships	and,	transporting	them	into	new	partnerships.	COVID-19	has	
highlighted the importance of having a network of community-health activity that is wider
than the formal health sector therefore collaborative, cross-sector working is required
(Head of Strategic Planning and Health Improvement for Renfrewshire, 2021). Boundary
workers are in an ideal place to be the ‘systems ‘knitters’, who can link together disparate
knowledge, relationships and resources across complex settings’ and facilitate a mindset
for co-design (McKercher, 2020, p. 64).
12  The two-year post was advertised in April 2022. This role creates for CAHSC the resource of a
dedicated	staff	member	to	drive	forward	the	agenda	of	embedding	culture	and	the	arts	in	health	
and social care sector. The job holder will also be responsible for designing a cultural strategy for
health and social care sector and developing partnerships and networks.
13  Social and Cultural Prescribing Co-ordinator, a Cultural Champions Network Co-ordinator focussing
on creative learning, and an Arts and Cultural Engagement Support Worker focussing on The
Promise (https://thepromise.scot/what-is-the-promise/care-experienced-people).

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4.5 What are the practices of culture and relational health?
The starting point for engagement should be ‘where people are’ rather than ‘what an
intervention brings;’ listening is an important part of this process. Paisley Museum’s
listening exercises and its co-production projects are examples of this. 14  A member of
the Renfrewshire Arts Team commented that they had never had a job that required
so much listening. Interviewees talked enthusiastically about the many conversations
they had in their roles in Paisley and how this was a core part of the strength of Paisley’s
bid. Engage Renfrewshire led engagement with the public about the UK City of Culture
2021 (UKCoC21) bid, and 36,000 people joined in the conversation (Crearie, 2018),
corresponding	to	approximately	half	of	the	population	of	Paisley	and	a	fifth	of	the	
population of Renfrewshire.
Listening is an essential process for service
development. Services should be meaningful to be
trusted.	Listening	to	those	affected	by	the	service	is	key	
to understanding if a service works or fails. The skill of
listening is a relational process as it requires reciprocity
and	may	create	affective	encounters	as	people	feel	
seen. Listening builds resources and infrastructure.
Listening is an essential part of co-design (McKercher,
2020), and therefore Future Paisley’s aims for
excellence in co-design and co-production practice.
14 https://reimagined.paisleymuseum.org/news-stories/listening-to-local-priorities-2/

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5.0 Policy Insights
5.1 The Future of Future Paisley
My research followed an interim phase of Future Paisley’s development. The disruption
of	COVID-19	also	impacted	Future	Paisley’s	work	and	my	research	which	ended	at	a	
time	when	new	activities	were	starting.	I	found	evidence	of	the	desire	to	think	differently	
about public services and observed that much of the work with young people is about
increasing the imagining of potential futures. The admission of potential is the admission
of	a	future	and	of	hope,	which	is	an	important	affective	resource	for	health-generating	
places.	Staff	involved	in	an	art	project	workshop	with	young	people	asked	how	we	can	
know	what	effect	this	project	may	have	in	20	years.	A	participatory	evaluation	with	young	
people	for	Creative	Scotland	(Media	Education,	Nugent	and	Deacon,	2020)	answers	
by focusing on what we can know, which is letting participants tell their stories in ways
which	felt	meaningful	to	them	so	the	experience	of	evaluation	is	beneficial	to	their	lives	
and participants are happy to keep returning with updates. I have recommended this
evaluation report to practitioners in Paisley to deal with the question of how to evaluate
prevention, incorporate possible futures into reports and, to co-create evaluation.

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5.2 Where is Paisley in relation to other areas?
Cultural regeneration policy is an ongoing process developing similar structures to
policies and strategies developed in other places where culture, arts, health, and
wellbeing are being brought together (e.g. Wales,15 Greater Manchester, and the Australian
state of Victoria).16 Similar activities include co-creation with communities, developing
social prescribing and coordinator roles to embed culture and arts in healthcare, (e.g.
CAHSC coordinator role).
In conversations with people in Paisley, I shared
documents, reports, and blog posts from other
areas. In these conversations, I highlighted Paisley’s
ambition to be the leading place for creative health
activity	(despite	Paisley/Renfrewshire’s	significantly	
smaller population compared to other areas). Greater
Manchester’s ambitions in Social Glue (Parkinson, 2021)
resonate with Paisley’s ambitions, though Renfrewshire
has approximately 6% of the population of Greater
Manchester.
What can evaluation do?
Evaluation processes set the stage for what and
whose knowledge is valued. Evaluation can both bring
practitioners closer to policy or distance them from it
and, as such, is a site of tension.17 Processes are usually
structured by dominant ways of thinking about health
and wellbeing, which may not align with practitioners’
knowledge or experience.
Evaluation practices are not currently suited to
relational health.  To understand relational health
benefits,	questions	about	how	we	can	be	well	together,	
and what it means for us to be collectively healthy must
be	asked.	These	questions	require	a	different	approach	
to data. How to evaluate health and wellbeing as more
than the sum of individual people is a challenge that
requires more attention (Atkinson et al., 2019). When
projects attempt to develop a collective wellbeing
framework, this work tends to focus on incorporating
social relations only. 
15 https://www.nhsconfed.org/publications/advancing-arts-health-and-wellbeing
16 https://www.vichealth.vic.gov.au/our-work/arts-and-social-connection
17 https://failspaceproject.co.uk/gallery/

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For a policy that uses culture for multiple ends, Future
Paisley has little discussion of the use of culture and
the arts in evaluation. Potential health and wellbeing
spaces are being created, the artist in-residence
projects in Paisley could be used innovatively, to
capture how these spaces form. Creative projects
could be undertaken to co-create atmospheres with
people	in	the	space	or,	to	chart	the	growth	of	affective	
resources by following how a sense of belonging
forms and, how it is formed within physical spaces.
Creative methods could follow the accumulation of
small moments over time. Through these activities, the
relational work and values of care that are required to
create these spaces can be illustrated. These activities
could bring together ‘what works’ and ‘what matters.’ Is
it possible to harness the creative thinking of the Future
Paisley commissioned artists to engage, challenge
and inform the ethos and purpose of evaluation?  By
so doing, we can start considering how to approach a
complex challenge like understanding and illustrating
relational health.

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6.0 Recommendations
The health and wellbeing dimension of Future Paisley have gone through more
development than other dimensions. Health and wellbeing have long been part of cultural
regeneration programmes (Matarasso, 1997; Campbell et al., 2016). However, when
compared to the economic dimension of these programmes. there are no established
delivery	and	evaluation	approaches	and	structures.	Future	Paisley	offers	lessons	on	
developing a health and wellbeing dimension that is rooted in culture, health and
wellbeing activities that are meaningful to people. Evaluation can help illustrate these
lessons.
Paisley has a vision of what culture is and what culture
is for. The vision for health and wellbeing is less
clear.	My	first	recommendation	is	this	vision	should	
be	clarified	through	a	clear	ambition	for	culture,	arts,	
health and wellbeing.

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Developing a clear ambition for culture,
arts, health and wellbeing
Greater Manchester’s Social Glue document outlines
clear ambitions for culture, arts, health and wellbeing18
and suggests recommendations that go beyond current
practice.19 In this document, the outlined vision for
health and wellbeing aligns with and exceeds Greater
Manchester’s social vision for health and wellbeing, by
including	affective	resources.	This	approach	will	ensure	
that any approach to tackling health and wellbeing can
be applied to a range of social challenges (e.g. climate
change). Greater Manchester’s vision for health and
wellbeing	is	built	on	the	foundation	of	being	the	UK’s	first	
Marmot City region.20 Future Paisley’s vision should also
build on Paisley’s current strength for example RHSCP’s
relationships with the third sector and the potential
uniqueness of its CAHSC Coordinator role.
This	vision	should	not	be	a	definition.	Organisations	and	
people need to have their own meanings of health and
wellbeing for activities to be meaningful. The vision
should be about we value and the work we want to make
visible. This vision requires more than excellent practice
and fantastic projects, these need to come together
collectively and be more than the sum of its parts. This
vision could be in the form of a manifesto produced
through participatory methods.21	Drawing	on	the	best	of	
the	‘old’	and	combining	effectively	with	new	innovation	
will help Paisley to achieve its goals.
Thinking about relational health draws on many
examples of relational ways of working and practices
(such as listening and co-production) which gather in
‘what matters’. Therefore, evaluation should be more than
a new scale to measure relational health or new ways
of evidence gathering to capture relational work. My
research shows that when scales and models have been
applied to new ideas of health and wellbeing, the radical
potential of these ideas have been blunted. My second
recommendation is about what evaluation should seek
to do.
18  “By 2024 Greater Manchester will be the UK city-region where heritage,
culture and the arts play a key part in the health and wellbeing of its
diverse residents and workforce; a global leader addressing systemic
inequalities across the life-course, demonstrating and nurturing the
power of collective, creative action for social change.”
19  “Greater Manchester should move beyond Social Prescribing, linking
green and blue spaces, heritage and the arts to the potential to live well.”
20  https://www.gmhsc.org.uk/opinion/greater-manchester-is-a-marmot-
city-region-what-does-that-mean-and-how-will-it-improve-our-health-
and-reduce-inequalities/
21 https://manifestosfromtimesofcrisis.com/manifesto/#26

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Evaluating ‘what matters’ and ‘what works’
Evaluation should be a process to make systems,
strategies and services more human. Evaluation should
bring practitioners closer to the policies that they deliver.
The process should be joyful and messy, not just tasks
and tick boxes. It should be meaningful to the people it
is	intended	to	benefit,	not	a	performance	for	funders.	I	
recommend that evaluation consider the question that
Doherty	and	De	St	Croix	(2019)	posed	in	their	research	on	
evaluating and valuing youth work: what is the everyday,
and what is the remarkable? This question provides a
way of understanding ‘what matters’ to go alongside
the interest in ‘what works. Evaluation should seek to
highlight the ways of working that develop and embed
‘what matters’ into projects, practices and service design.
Highlighting these ways of working such as listening, co-
production and co-creation would help make the work
of relational health visible. There is a growth in interest in
these ways of working in Scotland.22
Evaluation should do more than document health
and wellbeing outcomes. Future Paisley should bring
Paisley’s expertise in ways of working such as co-
production and lived experience,23 to create evaluation
processes that contribute to health and wellbeing by
facilitating a collective voice and shared meanings.
Creative approaches to ‘what matters’ already exist in
Paisley, (i.e. the manifesto by Paisley Book Festival’s
2021 writer-in-residence24  and Creative Scotland’s
Culture Collective network).25 These processes should
be brought together to build a shared understanding of
relational health.
The recommendations in this report are not about how
evaluation can make a ‘case for the arts’ or, provide a
toolkit. These are recommendations for what evaluations
should	focus	on	for	Paisley	to	offer	lessons	elsewhere	
on developing its health and wellbeing dimension.
These recommendations can help develop the radical
nature of this dimension by using evaluation as a tool to
shift towards relational health rather than enforce the
dominant ways of thinking:
My recommendations seek to help Paisley in its
aspirations to be radical, suggesting a practical
radicalness that comes not from new ideas or innovation
but, from recognising and valuing what exists and
through helping us think collectively about health and
wellbeing. By using evaluation to investigate relational
practices and ideas, we can build a picture of the work
done to facilitate relational health and shift ideas of health
and society. In so doing, we can start to explore how
collective wellbeing is more than the sum of individual
wellbeing. I recommend the following practices and ideas
for evaluation to investigate these processes.
22 https://binks-hub.ed.ac.uk/
23  https://www.the-gazette.co.uk/news/23303142.renfrewshire-new-poverty-panel-help-
shape-policy/
24  https://paisleybookfest.com/wp-content/uploads/2021/09/Imagining_Paisleys_
Radical_New_Future.pdf
25  https://www.culturecollective.scot/wp-content/uploads/2023/05/National-
Evaluation-of-the-Culture-Collective-Programme_Part-One_March-2023.pdf

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Exploring the links between community-
centred health and cultural democracy
The role of culture in contributing to relational health
should be explored; how these two processes are linked
and how meaningful activity emerges is important.
At a national level, a useful question to ask is how
does culture emerge from the Scottish Government
Communities Mental Health and Wellbeing Fund, and
how does this emergence in Renfrewshire compare
with other Scottish Local Authorities? Understanding
this process can help us gain insight into the culture,
arts, health and wellbeing ecosystem in Paisley and
to	identify	what,	if	anything,	is	Paisley	doing	differently.	
This question is of national interest as TSIs are key to
facilitating arts and health (Rocket Science, 2021). As
Engage Renfrewshire has a dedicated Community
Mental	Health	&	Wellbeing	Fund	Officer,	Paisley	provides	
helpful conditions for study. This role is not always
present	in	other	TSIs.	This	study	would	also	offer	one	
avenue for understanding the role of the TSI and
HSCP relationship in facilitating culture, arts, health
and wellbeing activity that is meaningful to people.
At a grassroots level the idea of social movements in
community-centred health and cultural democracy
could be explored.
Exploring the roles of boundary workers
and boundary spanning work
Research exists into these roles in social care and
healthcare.	Paisley	offers	a	great	opportunity	to	apply	
and extend this research to those working across
culture, arts and social care, particularly with the role of
CAHSC	coordinator.	Such	an	exploration	would	offer	an	
opportunity to examine the role of a HSCP in delivering a
cultural regeneration strategy, a topic that has been little
explored. This would also add to a neglected dimension
of the arts and health activity in Scotland, which currently
focuses on artist-led activity.

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Developing a vision for relational health
from local knowledge.
My suggestion for relational health is built on insights
from Paisley, but it has not been developed with
people in Paisley. There are activities where people
are creatively developing their own ideas of health
and wellbeing (RSHSP Connected Network loneliness
photography project and Paisley Museum’s activities
around the idea of Museum as a Space of Social Care
and the listening exercise). A vision for relational health
should build on this existing knowledge and, on existing
practices such as reciprocal listening.
Making visible atmospheres, affective
resources and places that create health
and wellbeing
Paisley	offers	an	excellent	place	to	explore	the	
development of these ideas as places such as the
Recovery Hub and Community Circus Paisley have
recently opened, and Paisley Museum is opening next
year. These places and resources develop as people’s
relationship with them develops. The opening of several
cultural	venues	offers	an	opportunity	to	apply	any	
lessons learned. The opportunity to track how these
places and resources form and, how the practitioners
and practice involved develops, has been less present
in research and evaluation. Such an investigation would
offer	the	opportunity	to	explore	terms	that	may	have	
more established practice in Paisley (e.g. the idea of
Museums as Spaces of Social Care). Extending this
idea into non-Museum spaces and considering what
a	network	of	these	places	could	do	to	create	affective	
infrastructure for collective wellbeing could be a new
application of this idea.
Developing a more complete
understanding of loneliness in Paisley
Evaluation should consider all three types of loneliness
and how these types of loneliness form a cluster of
feelings that may also include senses such as ‘sense
of belonging’ or ‘sense of stigma’. This consideration
would help to view loneliness as a relational health
issue.	The	difficulty	of	evaluating	the	two	less	explored	
types of loneliness, emotional and existential, should
be considered an opportunity to be radical in evaluation
processes and bring experience of loneliness into the
process. Given the existing peer-led activity regarding
loneliness, Paisley provides a great opportunity to be
innovative in evaluation processes.

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Future	Paisley	offers	an	opportunity	to	provide	the	
innovative action needed to change how we view health
and wellbeing, arts and health activity and evaluation as
it is situated outside the sectors of culture, health and
wellbeing.
The recommendations in this report are designed
to help Future Paisley realise this opportunity. My
recommendations would bolster what is already going
on in Future Paisley regarding an interest in system
change and excellence in socially engaged practice and
explore how Future Paisley is more than the sum of its
component activities.  Future Paisley was built on the
bold collective ambition of the UKCoC21 bid. A radical
and relational vision for health and wellbeing would
continue this legacy.

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7.0 Final thoughts
Two years have passed since I had the unique
opportunity of being involved with Future Paisley’s
activities. At this time Future Paisley was emerging
from an interim phase of aligning strategy and delivery
in order to clarify health and wellbeing outcomes and
activities. Health and wellbeing have subsequently
become the largest dimension of Future Paisley.26
The insights and knowledge I have gained from my
time in Paisley resonates with my current role of
tackling a key societal issue27 by bringing together data
with voices of experts by profession and experience.
This role has taken me to places in Scotland that are
considering the same questions that I have explored in
my research: how to create system and culture change
so that we embed in strategy, policy and services the
expertise of people and communities who experience
the issues we are tackling. Questions that have also
been part of the history of Scottish public services
reform (Scottish Government, 2011). My research
interest in how to change systems so we can keep
seeing people as human with individual histories and
experiences and not just service users or clients, are
shared interests amongst individuals, practitioners and
strategic leadership.
In Scotland, there is an appetite to learn about the
practical actions needed to carry out this work and, to
discover what policy and leadership can do. There is
currently an opportunity for Paisley, if equipped with a
vision of practical radicalness, to be at the forefront of
these conversations.
26 https://app.smartsheet.com/b/publish?EQBCT=f3f976e43d3142e78b19ddb1fe72958d
27  https://www.gov.scot/publications/violence-against-women-girls-independent-
strategic-review-funding-commissioning-services-report/pages/15/

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8.0 References
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Public Value of
Festivals and Events
A Case Study of
Paisley’s City of
Culture Events Legacy
Dr Niclas Hell
UWS

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Contents
Executive summary 2
Background 4
Culture and regeneration in Paisley 6
Aims and objectives 7
Research methods 8
Summary of findings 11
	
Economic	effects	 12
	
Social	effects	 12
	
Negative	sentiment	 13
Policy insights 14
Policy Recommendations 16
References 17

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Executive summary
This	study	investigates	the	economic	and	social	value	created	by	public,	cultural	events	
in	Paisley.	To	counter	deindustrialisation	and	social	problems,	Renfrewshire	Council	has	
invested	in	a	culture-led	urban	regeneration	scheme	fronted	with	cultural	events.	This	
events	programme	is	examined	in	terms	of	its	contribution	to	public,	social,	and	economic	
values.	The	events	programme	is	part	of	an	extensive	cultural	investment	programme,	
and	supported	Paisley’s	bid	to	become	UK	City	of	Culture	2021,	a	bid	that	ultimately	lost	
out	in	favour	of	Coventry.
In	this	study,	economic,	social,	and	public	evaluation	
methods	were	used,	thus	aggregating	a	significant	
quantity	of	qualitative	and	quantitative	data.	These	data	
are	used	to	draw	a	comparison	and,	in	order	to	provide	
a	more	complete	picture	of	the	effects	of	hosting	public	
events.
In	comparison	with	events	in	analogous	towns	and	
cities,	events	are	popular	in	Paisley.	They	are	visited	by	
a	large	percentage	of	locals	each	year,	as	well	as	tens	
of	thousands	of	visitors	from	outwith	the	local	authority.	
In	2018,	142,000	event	visits	were	recorded	of	which	
the	>40,000	visiting	the	Halloween	festival	were	the	
largest	group.	The	survey	data	utilised	in	this	study	
was	collected	from	event	visitors,	Paisley	inhabitants,	
shopkeepers,	non-profits,	politicians,	as	well	as	local	
authority	and	national	civil	servants.
Willingness-to-pay	for	an	event	was	£13.67	per	
respondent	and	event,	over	200%	of	the	public	funds	
outlay.	A	minority	of	local	shopkeepers	who	were	
negatively	affected	by	events	were,	nevertheless,	
mostly	tolerant	of	them	because	of	the	perceived	
collective	gains	deriving	from	the	events	programme.	
A	total	experience	value	of	£33	per	visitor	was	estimated	
excluding	local	shopping	(in	turn	adding	an	additional	
£35	per	visitor	to	the	local	economy)	compared	to	a	
£6.80	public	investment.

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The	social	values	created	were	substantial,	in	
several	instances	these	were	more	extensive	than	
the	economic	benefits.	Most	local	shopkeepers	
were	affected	positively,	but	the	majority	of	those	
negatively	affected	were	willing	to	bear	a	loss	of	several	
thousand	pounds	per	year	and	still	support	the	events	
programme.	Events	were	also	deemed	important	for	
the	community.	A	great	number	of	altruistic	opinions	
were	evident	throughout	the	data	collection.	Elite	
actors	involved	in	this	research	also	universally	
appreciated	the	social	value	created,	though	politicians	
and	private	sector	representatives	prioritised	the	
economic	regeneration	of	Paisley	above	all	else.
The	observation	data	generated	showed	a	partially	
contrasting	view,	with	some	locals	being	sceptical	of	
the	benefits	of	events.	Potentially,	this	is	because	the	
data	was	collected	after	the	first	surge	of	investment	
in	cultural	infrastructures	but	before	some	long-term	
results	were	evident.	In	addition,	through	observation	
conducted	at	Scottish	Government	and	Renfrewshire	
Council,	the	nationally	updated	event	and	regeneration	
policy	after	the	supercharged	investment	surge	into	
culture	that	began	in	Paisley	in	the	early	2010s,	was	
tracked.	The	more	permanent	solution	for	regeneration	
offered	by	the	Future	Paisley	investments	may	see	
new	results	in	terms	of	both	opinions,	attention/	
engagement,	and	reputation.
Policy	insights	and	recommendations	include:
1. Maintain and develop the events programme
2. Identify and start dialogue with dissenting groups
3. A new evaluation policy
4. Differentiated events

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Background
Paisley	has	struggled	with	the	effects	of	socioeconomic	deprivation	and	a	somewhat	
negative	reputation	for	over	half	a	century.	The	automotive	industry,	the	maritime	industry	
in	Port	Glasgow,	and	especially	the	locally	all-important	textile	industry	were	curtailed	
during	the	1960s	and	1970s.	This	led	to	a	decline	in	areas	where	industries	rather	than	
services	created	wealth:	a	story	echoed	across	Scotland,	Britain,	and	Europe.	Over	
time,	attempts	to	address	these	negative	trends	have	included	investment	in	urban	
regeneration	focusing	on	retail,	and	on	improving	the	physical	environment.	Though	the	
physical	environment	of	Paisley	did	improve,	dilapidated	buildings	were	renovated	or	
rebuilt,	and	the	High	Street	was	pedestrianised	and	made	more	attractive,	Renfrewshire	
Council	decided	to	shift	focus	towards	the	popular	culture-led	regeneration	around	2010.
With	the	publication	of	Paisley: The Untold Story1
(2014),	Renfrewshire	Council	made	a	commitment	to	
invest	in	culture	and	heritage	as	part	of	a	strategic	
urban	regeneration	project.	Research	demonstrates	
the	connection	between	cultural	investments	and	
positive	results	in	terms	of	urban	development	(OECD,	
2019;	Miles	&	Paddison,	2005).	Furthermore,	several	
major	organisations,	including	the	UK	Government	
and	the	OECD	have	published	policy	papers	and	
recommendations	outlining	how	investment	in	major	
events	and	festivals	could	open	policy	windows,	create	
public	support,	and	boost	the	speed	and	quality	of	
regeneration.	The	neighbouring	city	of	Glasgow	is	one	
of	three	or	four	internationally	recognised	examples	of	
how	investment	in	culture	and	events	can	turn	negative	
reputation,	brain	drain,	and	urban	decay	around,	
leading	to	the	development	of	more	positive	narratives.
With	the	pursuit	of	the	UK	City	of	Culture	2021	
designation,	Paisley	sought	to	proactively	address	
some	negative	perceptions	of	the	town.	The	events	
programme	was	one	of	the	areas	where	money	was	
invested	into	producing	more	positive	attention	for	the	
town.	Even	before	the	bid,	the	events	programme	was	
already	larger	than	those	of	several	towns	of	similar	size	
1  See:	https://www.renfrewshire.gov.uk/article/3485/Paisley-The-Untold-Story

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to	Paisley.	Nevertheless,	the	Local	Authority	envisaged	
public	events	as	a	valuable	arena	for	showcasing	
the	major	event	capabilities	requested	by	the	DCMS2
for	bidders.	The	Council	commissioned	consultancy	
evaluation	reports,	which	focused	on	the	potential	
economic	influx	and	demographics	of	visitors.
In	the	evaluation	of	public	goods,	social	and	economic	
values	are	seldom	studied	together.	This	is	because	
few	tools	can	be	used	to	gauge	both	simultaneously.	In	
turn,	this	means	that	few	interventions	are	understood	
in	terms	of	both	social	and	economic	values.	By	
looking	at	the	behaviours	and	sentiments	of	attendees,	
stakeholder	interviews,	and	previous	economic	data,	
this	study	investigated	both	sets	of	values.	The	target	of	
the	economic	analysis	was	to	understand	
the	values	experienced	by	visitors	and	how	this	could	
be	translated	into	monetary	terms.	The	social	value	
element	of	the	research	looked	at	these	experiences	
and	other	potential	values,	and	their	contribution	to	
sense	of	community,	pride	in	place,	social	cohesion,	
social	capital,	equity/inclusion,	and	participation	in	the	
public	sphere.
The	events	programme	is	also	a	flagship	for	the	
transformation	in	Paisley;	it	is	not	as	well-funded	as	the	
reimagined	museum	and	town	hall,	but	it	has	received	
significant	media	attention,	made	immediate	economic	
impact,	and	direct	interactions	from	locals	and	visitors.	
Thus,	its	role	as	a	driver	of	change,	producer	of	support,	
and	arena	for	opportunities	is	clear.
2		Department	of	Culture,	Media	&	Sport.

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Culture and regeneration in Paisley
Historically,	Paisley	has	an	existing	reputation	of	being	a	cultural	site,	partially	as	an	ecclesial	
centre	making	the	town	a	centre	for	listed	buildings.	More	recently,	several	popular	bands	
and	artists	have	hailed	from	Paisley.	The	local	music	scene	was	well	known,	not	least	
during	the	1970s,	when	Glasgow	took	a	more	prohibitive	stance	towards	youth	culture.		
Paisley’s	laissez-faire	attitude	made	it	a	hub	for	punk	and	rock	culture.	The	comparison	to	
Glasgow	in	terms	of	culture	is	not	unwarranted,	being	11	minutes	away	by	train.
Glasgow’s	implementation	of	culture-	and	event-led	
regeneration	techniques	starting	in	the	late	1980s,	
culminated	in	the	successful	delivery	of	European	
Capital	of	Culture	in	1990	and	influenced	Britain	as	
a	whole.	Culture-led	regeneration	became	comme-
il-faut	for	those	who	were	ineligible	for	waterfront	
regeneration	(usually	by	the	sea)	or,	not	attractive	
enough	for	hyper	regeneration	(such	as	London’s	
Canary	Wharf)	strategies.	In	the	2000s,	UK	government	
officials	actively	promoted	using	culture-led	
regeneration,	speaking	of	Glasgow	as	well	as	Bilbao	
and	Barcelona	as	prime	examples	of	the	transformative	
powers	of	cultural	investment.	Liverpool’s	European	
Capital	of	Culture	in	2008,	also	deemed	successful	
by	government	and	locals,	constituted	proof	that	the	
Glasgow	model	could	be	replicated	or	at	least	adapted.
Paisley’s	approach	to	culture-led	regeneration	was	
based	on	the	idea	of	replacing	the	previous	industrial	
economy	with	service	jobs	in	creative	businesses,	
attracting	new	inhabitants	interested	in	consuming	and	
contributing	to	these	businesses.	A	raised	profile	and	
increased	reputation	of	the	town	would	attract	tourists,	
boosting	and	reshaping	the	hospitality	sector.	Event	
venues,	the	UK	City	of	Culture	bid,	and	an	ambitious	
events	programme	were	part	of	the	vanguard	of	
progression	towards	a	permanently	transformed	
Paisley.

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Aims and objectives
The	aim	of	this	PhD	research	was	to	widen	the	scope	of	topics	that	can	be	feasibly	studied	
within	a	public	value	framework,	specifically	applying	this	approach	to	cultural	events	
and	festivals	in	Paisley	to	bridge	traditionally	conflicting	methods	of	event	evaluation	
and	improve	public	investment	strategy.	This	was	realised	by	addressing	three	research	
objectives/questions:
• How	did	Paisley’s	public	events	and	festivals	
programme	2016–2019	contribute	to	the	local	
economy?
• What	social	impacts	were	generated	due	to	the	
Paisley	public	events	and	festivals	programme	in	
2016-2019?
• How	can	the	social	impacts	of	public	events	and	
festivals	be	quantified	and	presented	in	non-
monetary	terms?
The	baseline	evaluation	of	economic	impact	was	the	
contribution	to	the	local	economy,	and	the	calculation	
of	effects	which	can	be	translated	into	economic	
figures.	In	addition,	social	and	public	values	were	
analysed.	As	the	town	did	not	win	the	designation,	
the	ambitious	goals	of	the	Paisley	2021	bid	have	
not	been	summarised	in	the	type	of	evaluation	
typically	produced	by	those	hosting	major	events.	
Nevertheless,	the	bid	was	part	of	a	set	investments	
and	expectations.	The	slogan	brought	into	operation	
after	the	announcement	for	UK	CoC	2021,	“The	
journey	continues…”	(Paisley.is,	2017),	bears	witness	to	
Renfrewshire	Council	continued	investment	in	step	
changes	towards	cultural	and	economic	regeneration.	
An	evaluation	of	the	event-related	efforts	around	losing	
bids	is	of	both	public	sector	and	academic	interest.	
Published	guides	for	prospective	bidders	claim	that	
value	can	be	achieved	even	without	a	win—though	
non-winning	bids	do	seldom	generate	large-scale	
evaluations	(OECD,	2019;	DCMS,	2021).	Informing	
policymakers	about	the	consequences	of	cultural	
investments	has	the	potential	to	improve	the	quality	of	
information	used	to	make	decisions.

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Research methods
To	achieve	the	research	aim	and	objectives,	a	mixed	methods	approach	was	adopted,	
making	use	of	both	qualitative	and	quantitative	data.	Data	were	collected	over	an	
extended	period	of	time,	in	different	settings,	and	from	people	with	different	relationships	
to	Paisley.	Data	were	collected	across	the	full	duration	of	the	study.	Data	sources	are	
outlined	in	Tables	1	and	2:
Quantitative data
Phase 1 (2019) Site Respondents Collection period
Structured	attendee	interviews Events 205 Autumn	2019
Shopkeeper	semi-structured In	shops 60 Autumn	2019
Phase 2 (2021-2022)
Digital	questionnaire Online	+	events 202 2022
Secondary Data
Renfrewshire	Council	Evaluations Events 11,000/1,978 2016-2019
SIMD Public	data Scotland 2020	publication
Table	1:	Quantitative	data	collection
Qualitative data
Type Respondents Collection period
Elite	actor	interviews 11 2020-2022
Observation	data n/a 2019-2023
Table	2:	Qualitative	Data	Collection

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Structured attendee interviews
Primary	quantitative	data	were	collected	during	2019,	
140	structured	attendee	interviews	partially	based	
on	the	ATLAS	event	evaluation	questionnaire	were	
conducted	at	three	events:	Paisley	Halloween	Festival,	
Fireworks	Extravaganza,	and	Christmas	Lights	Switch-
on.	The	attendees	at	Paisley	events	are	the	most	direct	
beneficiaries	of	the	events	programme.	Their	opinion	is	
the	most	obvious	measurement	of	how	successful	the	
experience	of	the	events	was.	This	survey	contained	
questions	relating	to	both	social	and	economic	value,	
and	more	open	discussion	about	the	events	in	Paisley.	
This	was	part	of	an	extended	pilot,	which	meant	that	
some	aspects	of	the	study	approach	were	developed	
later.	As	it	happens,	this	work	also	became	a	snapshot	
of	the	last	few	events	to	take	place	before	the	onset	of	
the	COVID-19	Pandemic.
Shopkeeper interviews
In	the	days	following	two	of	the	aforementioned	2019	
events,	semi-structured	interviews	were	conducted	
with	60	representatives	in	shops	around	Paisley	town	
centre.	Open-ended	questions	gave	respondents	
the	ability	to	express	opinions	relating	to	the	events	
programme	in	their	own	words.	Shop	representatives	
were	asked	about	both	economic	and	other	impacts	
to	them	and	their	peers.	Local	shops	are	regarded	
as	important	economic	beneficiaries,	which	in	
turn	is	the	main	quantifiable	effect	of	events.	Their	
hitherto	unheard	perspective	on	Paisley	events	both	
economically,	culturally	and	socially	adds	to	the	
perspective	of	citizens-consumers,	tourists,	and	public	
bodies.
Digital questionnaire
In	early	2022,	an	electronic	questionnaire	was	
distributed	to	three	sets	of	respondents.	The	majority	
was	found	in	local	social	media	groups,	thus	focusing	
on	locals	rather	than	a	general	sample	of	visitors;	
these	were	amply	captured	by	Renfrewshire	Council	
evaluation	reports.	A	smaller	number	of	respondents	
were	also	approached	at	Paisley	events	in	the	first	half	
of	2022;	there	had	been	minor	events	in	2021,	but	as	
COVID-19	restrictions	were	in	effect	until	April	2022,	that	
was	the	starting	point	for	a	regular	events	schedule.	
202	respondents	completed	the	survey.	The	majority	of	
questions	related	to	social	values	(sense	of	community,	
pride	in	place,	social	cohesion)	and	use	values	of	the	
cultural	experience.	Open-ended	questions	proved	a	
fruitful	way	of	getting	more	data	from	respondents.
Renfrewshire Council evaluations
Pre-existing	secondary	data	was	also	made	available	
by	Renfrewshire	Council.	This	data	was	collected	
and	collated	by	various	commissioned	consultants	
(EKOS,	James	Law,	Culture	Republic),	using	with	similar	
methodologies.	Using	the	EventImpacts	framework	
(n.d.),	questionnaires	were	carried	out	on	site	at	
events	and	festivals.	It	is	notable,	however,	that	the	
EventImpacts	framework	has	several	methodological	
flaws	for	academic	use:	the	reliance	on	simple	
Economic	Impact	Analysis	for	a	“cautious	estimate,”	the	
lack	of	externalities	and	multipliers	and	the	catch-all	
treatment	of	site	and	local	area.

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Elite actor in-depth interviews
In	2021	and	2022,	eleven	interviews	were	conducted	
with	a	selection	of	elite	actors	from	Scottish	
Government,	Paisley	community	groups,	Renfrewshire	
Council,	and	local	businesses.	This	later	series	of	
interviews	constitutes	the	bulk	of	the	qualitative	
source	material.	Key	questions	were	asked	in	a	semi-
structured	style,	to	achieve	what	McIntosh	&	Morse	
(2015)	call	the	Descriptive/Divergent	type	of	interview,	
which	“applies	the	same	interview	guide	to	disparate	
groups	of	participants	to	discern	differences	and	
similarities	in	perspectives	and	experiences	among	
them	with	respect	to	the	dominant	discourse	that	
underpins	the	interview	guide”	(McIntosh	&	Morse,	
2015).	The	difference	in	experiences	and	relevant	topics	
of	respondents	made	the	latter	parts	of	the	interview	
more	open-ended,	with	an	open	discussion	on	value,	
Paisley,	and	events.
Observational Data
As	researcher,	I	was	embedded	in	the	regeneration	
team	at	Renfrewshire	Council	from	early	2019	until	
lockdown	began	in	March	2020.	Observational	notes	
were	taken	of	the	processes	and	the	PhD	studentship	
enabled	participation	in	shaping	the	approach	to	
evaluation.	These	notes	form	large	informal	pieces	of	
knowledge	on	the	subject	matter	of	events	in	Paisley.	
Additionally,	I	was	placed	in	the	Scottish	Government,	
at	the	office	for	the	Scottish	implementation	of	the	UN’s	
Sustainable	Development	Goals;	National	Performance	
Framework.	This	placement	was	undertaken	in	the	
spring	of	2022	and	allowed	for	an	additional	insight	into	
larger-context	policymaking.	Additional	experiences	
made	while	living	and	working	in	Paisley	over	the	
course	of	four	years	were	discussed	as	observational	
data.	Though	problematic	in	terms	of	validity,	the	
contrast	between	the	majority	of	responses	in	the	
data	and	the	informal	discussions	experienced	on	the	
street	gave	rise	to	insights	about	the	positionality	of	the	
researcher,	and	about	defending	one’s	hometown	in	
official	registers.

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Summary of findings
Findings	suggest	that	support	for	the	events	programme	was	strong,	and	respondents	
were	willing	to	spend	time	and	money	to	visit	and	experience	them.	Willingness	to	spend	
was	several	times	the	actual	public	investment.	Shop	representatives	were	typically	
willing	to	support	the	events	even	when	it	meant	losses	of	trade.	All	stakeholders	
expressed	support	for	the	cultural	investment	programme,	especially	the	public	events,	
but	several	also	discussed	the	long-term	reduction	in	levels	of	engagement	after	the	
lost	bid	despite	the	universally	accepted	‘The	Journey	Continues’	approach.	Several	
stakeholders	expressed	concern	over	the	effect	of	investments	ending	in	2024,	especially	
the	impact	of	funding	ceasing.	Other	respondents	argued	that	the	2024	finish	line	for	the	
strongly	increased	investment	was	built	into	the	project	from	the	start.	According	to	them,	
‘going	mainstream’	was	crucial	to	see	the	real	effects	of	the	interventions.
The	preparation	for	long-term	work	with	culture,	
without	additional	funding,	is	evident	in	Renfrewshire	
Council’s	cultural	policy,	which	has	turned	towards	
cultural regeneration	rather	than	culture-led	
regeneration.	Culture	is	increasingly	integrated	into	
other	parts	of	the	public	sector	and	its	partnerships,	
including	the	National	Health	Service,	social	services,	
and	urban	planning.	Working	holistically	shows	that	
Renfrewshire	Council	believes	in	culture	as	a	means	
of	improving	people’s	lives	beyond	the	ideas	at	the	
foundation	of	culture-led	regeneration:	investing	in	
high-profile	events	venues,	bringing	in	service	sector	
business,	and	showcasing	major	events.

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3		Willingness	to	pay	(WTP)	
measures	the	maximum	
price	that	a	customer	is	
willing	to	pay	for	a	product	
or	service.	Correctly	used,	
it	avoids	some	validity	
issues	seen	in	stated	
preference	methods.
Economic effects
Findings	showed	that	spending	rose	considerably	
during	events,	and	taking	into	account	Paisley’s	
unique	setting	socioeconomically,	geographically,	
and	within	the	Greater	Glasgow	area,	a	greater	added	
value	could	be	identified	with	the	techniques	in	this	
study	than	previously.	Locals	mentioned	the	pride	
they	felt	seeing	the	town	come	alive,	and	the	sense	
of	community	or	cohesion	this	created.	Shopkeepers	
used	the	phrase	“It’s	good	for	the	town.”	These	factors	
were	more	important	to	respondents	than	the	shows	
on	offer,	or	the	socioeconomic	aspects.	“It’s	nice	to	
see	the	town	come	alive,”	and	“I’m	proud	to	show	my	
friends	Paisley	when	the	events	are	on”	reflect	positive	
sentiments,	but	sometimes	positive	sentiment	was	
phrased	negatively;	Paisley	is	nice	during	the	festivals,	
but	not	as	nice	at	other	times.	Observational	data	
indicated	that	the	almost	universally	positive	opinion	
regarding	the	cultural	investment	and	bidding	process	
was	associated	with	externally	defending	the	town.	This	
is	a	phenomenon	found	in	the	literature	as	well	(Chalip,	
2017).
The	result	of	the	economic	impact	minus	organiser	
expenditure	(£1.1m)	was	£2.9m	per	year	after	casual	
visitors	and	a	local	economic	effect	were	deducted.	
This	meant	that	sales	were	generated	at	almost	4	times	
the	organiser	expenditure.
Including	estimated	travel	costs	and	the	willingness	to	
pay3	for	the	events,	the	experience	value	of	the	events	
minus	all	costs	was	£7.7m	net	positive.
Social effects
Increased	social	cohesion	due	to	the	positive	
experience	of	Paisley’s	urban	environments	was	a	
value	which	could	be	observed	beyond	direct	survey	
questions	(with	the	lower	validity	that	comes	from	
stated	rather	than	actual	behaviour).	The	sense	of	the	
development	of	a	common	movement	to	support	the	
bid	was	a	contributing	factor	to	the	success;	this	still	
showed	positive	effects	and	goodwill	for	the	events	
programme.
Findings	show	that	socioeconomically	deprived	groups	
were	proportionally	more	likely	to	visit	the	events	
hosted	as	part	of	the	programme.	From	an	organisers’	
perspective	this	finding	is	positive	as	the	programme	
was	designed	to	attract	people	from	within	and	outside	
the	town,	focusing	on	inclusive growth.	Most	visitors	
liked	the	events	and	had	previously	attended	others.	
Findings	suggests	that	those	who	had	visited	one	event	
in	Paisley	often	returned	to	attend	more	events.	These	
findings	aligned	well	with	the	public	value	framework	
used	for	this	study;	especially	the	increased	opportunity	
to	take	part	in	culture	and	high-quality	programmes	is	
an	important	good	which	would	otherwise	be	difficult	
to	achieve.	People	in	areas	of	deprivation	were	as	
willing	to	pay	for	Paisley	events	as	more	affluent	groups,	
despite	having	a	lower	disposable	income;	attendance	
at	such	occasions	meant	more	to	them.

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The	events	programme	was	a	crucial	part	of	rallying	
local	stakeholders	around	the	UK	City	of	Culture	bid	
and	represented	a	strong	link	in	the	partnership	chain.	
According	to	interview	respondents,	the	partnership,	
whilst	intact,	had	started	to	wane	in	the	post-bid	
period.	Several	stakeholders	were	less	engaged	
in	Renfrewshire	Council’s	business,	though	none	
attributed	this	to	decreasing	direct	economic	support.
Negative sentiment
Negative	aspects	could	be	observed	primarily	when	
people	did	not	perceive	that	they	were	speaking	to	
a	researcher.	The	sense	that	Paisley	needed	to	be	
defended	from	outward	negative	opinion	was	also	
expressed	in	quantitative	data,	but	this	impression	
was	strengthened	by	the	contrast	between	the	very	
positive	opinion	in	the	quantitative	data	and	the	
more	ambivalent	opinions	expressed	on	the	street.	
Additionally,	some	event	fatigue	was	observed;	5-7	
major	events	per	year	was	considered	plenty,	and	
anything	more	than	that	were	considered	too	many	by	
the	respondents.

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Policy insights
1. There is substantial support for the events
programme (and wider investments)
The	minority	of	Paisley	shopkeepers	who	lost	money	
from	the	events	were	willing	to	forgo	that	income	to	
an	astounding	extent;	they	still	supported	the	events	
programme.	The	support	for	events	and	culture	in	
Paisley	was	virtually	unopposed	in	all	groups	studied:	
stakeholders	from	all	sectors,	including	event	visitors	
and	the	Paisley	general	public.	The	events	programme	
is	popular,	and	it	is	growing	in	popularity	with	the	long-
term	commitment;	most	visitors	are	returning,	and	a	
large	percentage	of	first-time	visitors	have	visited	other	
Paisley	events.
2. Some values created are long-term, but support
may be waning
The	partnership	approach	of	the	UK	City	of	Culture	
2021	bidding	process	brought	local	and	national	
stakeholders	together	for	a	shared	vision.	This,	and	the	
public	consultations,	worked	well	in	rallying	private,	
public,	and	civil	sectors	as	well	as	the	general	public.	
By	2019,	there	was	evidence	that	momentum	had	
begun	to	slow/cease.	Findings	from	this	research	
highlight	the	emergence	of	doubts	in	the	value	of	
cultural	investments	that	was	not	evident	in	2017-2018	
evaluation	reports.	Some	elite	respondents	noted	that	
the	sense	of	a	common	goal	and	co-operation	had	
degenerated	during	the	time	after	2017.	It	is	always	
difficult	to	maintain	momentum	and	forward	trajectory	
in	the	sustainability	of	networks	and	ongoing	financial	
support	post-bid,	but	it	is	imperative	that	this	continues	
to	be	a	priority	if	successes	are	to	be	built	upon.

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3. Investment in local business for event expenses is
low
The	current	primary	indicator	in	the	evaluation	reports	
is	Gross	Value	Added	(GVA),	which	measures	economic	
influx	minus	outflux.	80-90%	of	event	organiser	
spend	leaves	Renfrewshire,	which	causes	a	£1m	
bleed	according	to	the	GVA	model.	Although	the	GVA	
measure	has	several	limitations,	local	stakeholders	
have	noticed	that	to	little	is	sourced	locally,	which	
affects	their	support	and	Renfrewshire	Council	
goodwill	negatively.	Local	investment	for	event	costs	
is	a	common	way	to	boost	GVA	numbers	as	well	as	
supporting	local	creative	business.
4. Events carry their weight several times over
Events	in	Paisley	are	a	good	investment.	The	net	
influx	to	local	businesses	is	realistically	around	4x	the	
organiser	expenditure	(more	cautious	estimations	
instead	state	half	that).	Visitors’	average	willingness	
to	pay	was	£13.67	per	event	(compared	to	£6.80	
actual	public	expenditure).	A	large	majority	of	local	
respondents	want	to	pay	for	events	via	tax	rather	
than	via	tickets,	even	if	they	would	not	attend	all	(or	
any)	events.	The	full	value	of	visitor	experiences	(all	
actual	transactions	excluded)	is	estimated	at	£5.5m	
per	year.	Shopping	brought	circa	£4m	(for	comparison,	
aggregated	consultation	reports	instead	claim	£1.8m)	
to	local	retail	and	hospitality	industries	which	would	
otherwise	have	gone	elsewhere.
5. Stakeholders acknowledge social values, but they
are still considered intangible
All	stakeholders,	and	other	groups	of	respondents,	
speak	highly	about	the	social	value	created	through	
the	events	and	cultural	investments	in	Paisley.	The	
most	common	comment	from	on-site	and	survey	
respondents	was	that	‘the	town	comes	alive’	and	brings	
a	‘sense	of	community’	during	events.	Several	stated	
that	they	would	only	bring	friends	into	Paisley	when	
events	were	on,	because	they	could	be	proud	of	what	
the	town	became	then.	The	most	common	reaction	
from	shopkeepers	when	asked	about	events	was	“it’s	
good	for	the	town”.	Pride,	community,	altruism,	support,	
and	cohesion	are	values	which	many	societies	fight	to	
retain	through	active,	expensive	interventions.	In	Paisley,	
respondents	expressed	these	to	be	direct	effects	of	
investments	in	the	events	programme.
6. Some groups express event fatigue
Most	respondents	considered	5–7	events	per	year	
to	be	an	ideal	amount;	more	frequent	events	were	
considered	negative,	even	in	groups	which	thought	that	
events	were	currently	important,	under-financed,	and	
valuable.	Targeting	each	group	of	attendees	with	more	
than	these	5-7	events	may	not	be	necessary,	and	heavy	
investment	in	key	events	should	take	priority.

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Policy Recommendations
1. Maintain and develop the events programme
The	events	policy	in	Paisley	has	shown	adaptability	
to	changing	needs,	national	policies	and	updated	
scientific	evidence.	It	remains	a	valuable	showcase	
for	Paisley’s	competences.	The	programme	is	a	strong	
touristic	attraction	active	throughout	the	year,	with	
popular	support	across	virtually	all	groups.	These	
strengths	are	rightly	seen	as	a	part	of	a	strong	UK	City	
of	Culture	2021	bid	legacy.	If	the	programme	stagnates	
or	diminishes,	it	will	not	easily	regain	the	current	
position.
2. Identify and start dialogue with dissenting groups
The	contrast	between	positive	and	negative	opinions	
seems	odd	at	first.	However,	locally	negative	
consensuses	and	widely	varying	opinions	expressed	
in	different	settings	are	not	unknown	phenomena.	
The	pre-bid	consultations	are	now	a	decade	old;	
sympathies	may	have	come	and	gone.	Liaising	
with	trustworthy	community	groups	and	business	
representatives	(such	as	Paisley	First)	to	open	a	new	
dialogue	about	the	aims	of	the	cultural	regeneration	
policy	should	be	prioritised	to	avoid	potential	weaker	
support.	The	pre-bid	consultation	was	a	firm	ground	to	
stand	on	in	terms	of	public	support.	Following	it	up	with	
a	new	survey	of	needs	and	opinions	a	decade	down	the	
road	is	a	sound	use	of	resources.
3. A new evaluation policy
Whilst	the	long-term	gains	of	time	series	data	may	
be	useful,	the	usage	of	event	evaluation	data	has	
been	limited.	The	analysis	provided	by	consultancies	
has	been	useful	but	could	be	utilised	for	more	
purposes	without	increasing	input.	The	toolkit	used,	
EventImpacts,	has	launched	new	features	not	yet	in	use	
in	Renfrewshire.	A	smaller	number	of	respondents,	a	
more	in-depth	analysis,	using	more	of	Eventsimpacts,	
and	possibly	adding	an	SDG	filter,	could	potentially	
mean	more	insights	could	be	gained	for	a	similar	price	
tag.	Using	the	same	questions	and	toolkits	for	key	parts	
would	mean	not	breaking	continuity	and	backwards	
compatibility.
4. Differentiated events
Co-funded	events	such	as	the	Paisley	Book	Festival	
and	the	UNBOXED	premiere,	as	well	as	national	
events	for	niche	audiences	hosted	in	Paisley	(Trans	
Pride	2022,	2023	Vegan	festival)	all	contribute	to	
showcasing	Paisley	as	a	potential	key	events	player	in	
Scotland.	Niche	audiences	are	key	to	making	use	of	
Paisley’s	many	(and	increasing)	event	venues,	as	well	as	
counteracting	event	fatigue.

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References
Chalip,	L.	(2017)	Event Bidding, Legacy, and Leverage,	
The	SAGE	handbook	of	sport	management,	pp.	401-21.
DCMS,	(2021)	DCMS Outcome Delivery Plan: 
2021 to 2022,	15th	July,	2021.	Available	at:	
https://shorturl.at/pIJTU
McIntosh,	M.	J.,	&	J.	M.	Morse,	(2015)	Situating and
Constructing Diversity in Semi-Structured Interviews,	
Global	Qualitative	Nursing	Research	2	(Jan-Dec),	DOI:	
https://doi.org/10.1177/23333936155976
Miles,	S.,	&	Paddison,	R.	(2005)	Introduction: 
The Rise and Rise of Culture-Led Urban Regeneration,	
Urban	studies	42,	no.	5-6,	DOI:	
https://doi.org/10.1080/00420980500107508
OECD	(2019)	Recommendation of the Council 
on OECD Legal Instruments Global Events and 
Local Development, OECD/LEGAL/0444.	
Available	at:	https://legalinstruments.oecd.org/en/
instruments/OECD-LEGAL-0444.

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18

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Telling the Untold Story:
Policy Insights from PhD
research carried out between
2019-2022

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This policy insights report was produced by Dr Conor Wilson from
the University of the West of Scotland to share the findings, analysis
and recommendations from his PhD research entitled 'Telling the
Untold Story: Discourses, Cultural Regeneration and the Hybridity of
Cultural Regeneration in Paisley' undertaken between 2019 and
2022.

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Image: Paisley Daily Express

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(Paisley is) a town that punches well above its weight,
an ambitious underdog determined to take its place
at the table and unapologetically show off its best
bits (The Independent, 20 June 2019)

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TABLE OF CONTENTS
01
02
03
Executive Summary
Research Background
and Research Methods
Findings and Analysis
04 Policy Insights and
Conclusion
"The 'Buddie' mural on Storie Street" by Thomas Nugent is licensed under CC BY-SA 2.0.

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Executive Summary
Culture and creativity have long been associated
with debates about urban regeneration. Beyond
the immediate economic impacts, culture is
often used a way of transforming area
reputations. However, there is also substantial
critique of some forms of 'culture-led'
regeneration. These criticisms cannot, however, 
be applied to every form of cultural
regeneration. Indeed. there has been little
research that considers how smaller urban
places might utilise the positive effects of
culture without the harmful impacts of
gentrification. 
This policy insights report outlines the key
findings and insights from PhD research carried
out between 2019 and 2020. This research
explored how  Paisley's image and reputation
was constructed, and how this relates to
changing ideas about cultural regeneration
within the town. The research utilised a variety
of different methods including: newspaper
analysis, documentary analysis, semi-structured
interviews and online workshops to explore how
representations of Paisley, culture and
regeneration have changed between 2014 and
2020.
Findings from this research suggest that cultural
regeneration activities have successfully
generated newspaper reporting about Paisley. 
Interviews with key personnel involved cultural
regeneration shows that particular 'key
messages' about Paisley have been successfully
reflected in the newspaper reporting about the
town. However, online workshops held with
local stakeholders suggest that cultural
regeneration activities have had a more mixed
impact at local level. Local residents were
broadly supportive of cultural regeneration
activities, though some work is required to raise
awareness.
Based on these findings, three  key policy
insights have emerged. To begin, there has been
some shift in how the approach underpinning
Paisley's cultural regeneration has been
represented. A more 'holistic' approach to
cultural regeneration  has emerged, as opposed
to an approach that is solely culture-led.
However, this research suggests that there is a
consistent focus on large-scale, flagship projects
and their associated economic impacts.
In addition to this, newspaper representations
of Paisley consistently link the town with
'industrial decline' and the emergence of the
'post-industrial society'. This creates a risk of
reinforcing negative stereotypes about Paisley,
even when discussed within the context of
'regeneration'. This suggests that further
research is needed to explore the link between
Paisley's image, cultural regeneration and
broader ideas around 'territorial stigma'.
This policy insights report is split into three
sections. Section one will contextualise the
study by giving an overview of debates about
culture-led regeneration, cultural regeneration
and creative placemaking, as well as outline the
research methods that were used. Section two 
gives an overview of the key findings from this
research. Section three discusses the key
insights that have emerged from this study in
more depth. Finally, the conclusion summaries
the report and pulls together key
recommendations from this research.

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Section 1: Background and
Methods
"Paisley 2021" by Gordon McKinlay is licensed under CC BY-NC-SA 2.0.

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Background: Cultural Regeneration
Culture and creativity have long been viewed as
a cure for the ills of the contemporary urban
condition. Culture and creativity, it is argued,
can provide an economic and reputation boost
to towns and cities while improving their image,
developing their economies and attracting
inward investment. However, there have also
been various criticisms that have been made of
'culture-led' regeneration. Common criticisms
include 'gentrification', in which existing
residents are displaced due to rising living costs
and replaced with wealthier new residents.
This PhD research adopted a more nuanced
understanding of cultural regeneration, arguing
that there are three main types of cultural
regeneration: culture-led (and creative city)
strategies, creative placemaking and cultural
regeneration.
In an approach which is solely culture-led,
culture is leveraged, principally, to secure
economic transformation. One of the most
prominent versions of culture-led regeneration
are  'Creative City' approaches, which suggest
that cities must compete to attract and retain a
'creative class' of residents by becoming
bohemian, trendy places (Florida, 2004). There
are a number of problems with this approach.
Advocating for the migration of the 'creative
class' into disinvested urban areas creates the
immediate problem of gentrification and risks
exacerbating urban inequalities. There has been,
therefore, a significant volume of criticism
aimed at the 'Creative City' approach to cultural
regeneration.
Beyond the 'Creative City', there are a number
of other approaches that might be called
'culture-led' regeneration'. For example, bidding
for cultural events and festivals, and
building flagship 'cultural facilities', such as
museums and other cultural landmarks 
(Richards and Wilson, 2006; Comunian and
Mould, 2014).
These approaches have followed from the
apparent success of other cities. For example,
Glasgow's year as European Capital of Culture
(ECOC) is said to have developed the 'Glasgow
model' of using cultural events to leverage
economic and physical regeneration goals
(Garcia, 2005). Similarly, the 'Bilbao effect'
emerged in the construction of the Guggenheim
Museum within the city which is said to have
provided a 'blueprint' for using cultural facilities
to regenerate 'run-down' areas (Mould, 2018).
However, the speed at which culture-led
regeneration strategies have proliferated
creates the problem of 'serial reproduction'.
Serial reproduction, according to  Richards and
Wilson (2006), undermines the uniqueness of
culture-led regeneration as the strategy of - for
example - hosting cultural events or building
cultural landmarks - is replicated by other cities
hopeful of replicating the success of the initial
project.
In addition to this, other approaches to 'culture-
led' regeneration have attracted similar criticism
to Florida's 'Creative City'. From this perspective,
both event-bids and flagship cultural projects
have a similar competitive logic that
foregrounds economic regeneration. This means
that the problem of gentrification, and an
approach that is too 'top-down' and focused on
economic and physical regeneration remain
under an approach that is wholly culture-led.
However, this does not mean that a more
holistic form of cultural regeneration cannot
exist. Since 2010, literature has begun to
emerge on a more 'bottom-up' alternative called
creative placemaking.

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Creative placemaking, it is argued, can harness
the positive effects of culture without the
harmful effects of more top-down approaches
(Oakley, 2015). In doing so, we might go beyond
criticisms of top-down culture-led regeneration
without disregarding them entirely. From this
perspective, creative placemaking might provide
a more holistic vision for cultural regeneration
that goes beyond a narrow focus on economic
(re)development.
Creative placemaking refers to a 'process
whereby partners shape the physical and social
character of a neighborhood, town, city or
region around arts and cultural activities'
(Markusen, 2013: 292). Oakley (2015) has
argued that this involves small-scale cultural
investment at a neighbourhood level, as well as
an approach that is less principally concerned
with economic development objectives. Taken
together, creative placemaking amounts to an
approach to cultural regeneration that
foregrounds local community voice and
participation, co-production and small-scale
cultural investment in hopes of developing a
more holistic version of cultural regeneration.
Despite the proliferation of generally positive
scholarship, there remains some skepticism
towards creative placemaking. Critics maintain
that the differences between creative
placemaking and other, more 'top-down'
iterations of culture-led regeneration are over-
stated. Furthermore, some critics have
maintained that creative placemaking can be
linked to issues of gentrification. There has been
some concern expressed that creative
placemaking while focusing on liveability can -
paradoxically -  exclude the most marginalised
members of society from cities by contributing
to rising living costs (Pritichard, 2016; Mould,
2018).
However, in this PhD study I argued that
focusing too heavily on issues of gentrification -
which is largely limited to larger cities - doesn't
account for the experiences of smaller urban
places seeking to leverage the benefits of
culture. As a result, this research aimed to
understand Paisley's journey between 2014-
2020, to explore how ideas about cultural
regeneration grew and changed over this time,
and how they were represented in newspaper
representations.
Now that this report has provided an overview
of the debates surrounding cultural
regeneration, I will briefly provide an overview
of Paisley's changing approach during the
research period.

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Background: Paisley's Approach
Prior to 2014, Paisley has historically been the
focus of many urban regeneration policies. For
example, Ferguslie Park was one of twelve
community development projects in the UK in
1979. The area was also targeted under the
'New Life for Urban Scotland' initiative which
ran specifically in Scotland.  More recently,
Paisley has turned towards culture, heritage and
events as a means of regenerating the town.
This report will briefly consider three main
periods in which Paisley's approach to cultural
regeneration has developed: the publication of
Paisley: The Untold Story, bidding to become the
2021 UK City of Culture (UKCoC), and the
development of Future Paisley.
Paisley: The Untold Story
In 2014 Renfrewshire Council published  plans to
use Paisley's culture and heritage offer to
redevelop the town and transform the town's
reputation.  The report outlined the 'under-
exploited' cultural and heritage 'assets' that
could be used as a foundation for the broader
economic and physical regeneration of the
town. The report outlined the potential
redevelopment of Paisley town hall and Paisley
Museum, and a potential 2021 UKCoC bid.
Throughout The Untold Story  the approach to
regeneration is referred to as 'heritage-led'. This
is a process whereby the local authority - and
partners - utilise culture and heritage assets
(both existing and future) to develop the town's
economic and physical infrastructure.  More
generally, the Untold Story is similar to other
'culture-led regeneration approaches' in which
culture and heritage 'assets' are used principally
to secure the physical and economic
transformation of 'run down' or 'declining'
spaces, such as Paisley town centre.
Paisley 2021: Bidding for UKCoC
Following the Untold Story, it was announced in
2015 that Paisley would bid to become UKCoC in
2021. Paisley ultimately lost the bid to Coventry.
However, it was the first town to be shortlisted
despite not having city status. Following the bid
campaign, there was a renewed commitment by
key partners to ensure the bid had an enduring
cultural, social and economic impact. The
regeneration approach adopted during the bid
was similar to the culture-led approach that
emerged from the Untold Story. For example,
the UKCoC bid focused on the use of a large-
scale cultural event as a catalyst for broader
economic and physical regeneration. This is not
a unique feature of event bids, particularly as
bidding teams have to adapt to the top-down
demands of the bidding process (Cunningham
and Platt, 2018). From this perspective, perhaps,
not winning the bid can present an opportunity
to develop a more holistic and unique approach
to cultural regeneration.
Future Paisley
Following the 2021 UKCoC bid campaign,
Renfrewshire Council and partners launched
Future Paisley to oversee cultural regeneration
activities taking place within the town. In the
post-bid period, there has been a shift in both
language and approach to cultural regeneration
in Paisley. There has been a shift away from the
culture-led approach outlined in the Untold
Story towards a more 'holistic' cultural
regeneration strategy. This new approach is
described as an integrated process in which
culture can both lead and support a broader
economic, social and physical transformation of
the town.

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However, it remains unclear how much this
approach differs from other more culture-led
approaches. Much of the activities carried out
under Future Paisley remain dependent on
major cultural investments - such as the multi-
million-pound refurbishment of Paisley museum
and Paisley town hall. This suggests that there is
still an element of culture-led regeneration in
that leveraging culture for physical and
economic transformation is still at the heart of
Paisley's approach.
Despite some continuity with culture-led,
regeneration, however, Paisley's model of
cultural regeneration also more closely
resembles creative placemaking. This can be
seen in the language of a more 'holistic'
approach that centres the local community
voice, and the 'social' alongside economic and
physical transformation.
Having outlined the both debates about culture-
led regeneration and creative placemaking, as
well as the development of cultural
regeneration in Paisley, I will now outline the
research methods that were used to conduct
this PhD research.

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Research Aims and Objectives
Explore how Paisley's decline and regeneration are represented in
newspaper reporting between 2014-2020
To understand the conditions of possibility that enable or constrain
discourses of cultural regeneration in Paisley
Critically analyze how representations of Paisley reflect discursive shifts in
cultural regeneration strategy and the extent to which this reflects a
changing relationship between culture, place and regeneration in Paisley
Based on the background information discussed in this section, this  PhD
research had the following aims and objectives:
The aims and objectives of this study informed the research methods that
were used during this PhD research, which are discussed in the next section.
"Paisley Halloween Festival 2017" by markyharky is licensed under CC BY 2.0.

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Research Methods
This section provides an overview of the
research methods that were used to conduct my
PhD research.  To begin, I discuss the use of
newspaper and documentary data. I then
discuss the primary data collection carried out
for this study, including 'elite' interviews carried
out with key stakeholders and decision makers,
as well as online workshops held with local
residents in Paisley.
Newspaper data
A total of 150 newspaper articles were collected
and analysed for this study.  All articles collected
were focused specifically on cultural
regeneration in Paisley and were categorised
both by their general sentiment, and the time of
publication. The aim of collecting newspaper
articles was to identify how cultural
regeneration in Paisley has been discussed in
the media between 2014-2020 and  to track any
changes in how this representation has changed.
Documentary data
In addition to newspaper articles, other
documentary sources were also collected and
analysed as part of this research.  Documents
included in this research include policy
documents produced by Renfrewshire Council,
Centre for Culture, Sport and Events (CCSE) and
Future Paisley. Additionally, reports such as the
Untold Story, Paisley Town Centre: 2030 and the
2021 Bid document were included as data to be
analysed. Documentary data enabled the
researcher to examine the 'official' narratives,
ideas and discourses around
cultural regeneration as they developed. As with
newspaper reporting, placing documentary data
in chronological order enabled this research to
examine how Paisley's approach to cultural
regeneration changes over time.
Semi-Structured Interviews
A total of 16 semi-structured interviews were
carried out during 2020 and 2021.  Interviews
were held with key stakeholders within
Renfrewshire council, third-sector agencies, the
former UKCoC bid team and within Future
Paisley more generally.  Interviews explored
how decisions about cultural regeneration, and
Paisley's representation, were made before,
during and after the 2021 UKCoC bid.
Additionally, interviews allowed this research to
examine the debates, tensions and discussions
that were had about cultural regeneration at an
'elite' level within the local authority and key
partners.
Online Workshops
Finally, online workshops were held with local
residents in Paisley. Workshops were held to
ensure a greater range of perspectives were
included in this research. Additionally,
workshops allowed this research to explore how
local voices can challenge, or reflect, the
dominant narratives and ideas used to represent
Paisley and cultural regeneration. Three
workshops were scheduled, however only two
took place due to low attendance. Workshop
one was held independently (i.e by the
researcher), whereas workshop two was held
with the 'Star Project' a local community
organisation, which helped ensure access to
grassroots voices in the community.

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Section 2: Findings and
Analysis
"Alexander Wilson and Paisley Abbey" by paisleyorguk is licensed under CC BY 2.0.

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Findings
The next three subsections present the findings
from this research. First, I will first discuss the
findings from newspaper and documentary
data. Second, I discuss interviews with 'elite'
actors in Paisley. Finally, I will discuss online
workshops held with local residents.
Newspaper reporting
A total of 150 newspaper articles were included
in this study. Local, national and international
newspapers were included within the 150
articles. However, the majority (57%) of them
were from 'local' sources such as the Paisley
Daily Express. Beyond the local press, 32% were
from Scottish national newspapers, 9% were
from UK-wide newspapers and only 2% were
from international newspapers. This suggests
that representation, and discussion, of cultural
regeneration in Paisley has been most
prominent locally and within the Scottish
national context, with a comparative lack of
representation in the UK and international
press.
Beyond the volume of newspaper coverage, it is
important that some attempt is made to gauge
the sentiment of newspaper reporting. In
general, newspaper reporting of cultural
regeneration in Paisley was positive - 78% of the
articles included in this study adopted a
generally positive tone, whereas as only 14%
were categorised as 'negative'. This is consistent
with previous research which illustrates that
bidding for cultural events can be leverage
positive newspaper and/or other media
coverage.
Finally, in relations to newspaper reporting, the
research tracked how the volume of newspaper
reporting changed between 2014-2020. In doing 
so, it was found that newspaper reporting on
cultural regeneration in Paisley spiked
significantly during the UKCoC bid period.
However, there was also a large spike in
newspaper reporting after the UKCoC bid with
the launch of Future Paisley, and the Paisley
Town Centre 2030 vision strategy launch. This
underlines that event bids can be leveraged to
secure increased, largely positive, newspaper
reporting. However, it also suggests that other
cultural regeneration activities can generate
similar levels of newspaper reporting.
Focusing on the content of newspaper reporting,
three main themes emerged from qualitative
analysis: Paisley town centre, the 'international
significance' of Paisley's cultural offer and the
heritage assets outlined in the Untold Story.
Paisley town centre was the focus of much
newspaper reporting on cultural regeneration.
The town centre was invoked as both a
justification for regeneration but also as a target 
of it. Newspaper reporting emphasised the
impacts of changing consumer habits that have
resulted in painful town centre decline. This
decline was used to justify a culture-led strategy
that could reorientate the town centre around
the needs of a post-industrial economy. This is
reflected in the nature of cultural regeneration
itself, of which the economic and physical
regeneration of Paisley town centre is a major
facet.
Newspaper reporting also highlighted the
'international significance' of Paisley's culture
and heritage offer. This focused on selling the
quality of Paisley's cultural assets, such as
Paisley Abbey and Paisley Town Hall thereby
underlining that Paisley was a 'cultural' town.
This is perhaps unsurprising during a
competitive bidding process for a large-scale
cultural event. Nonetheless, the 'international'

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significance' of Paisley's cultural offer was also
used to position Paisley as an 'underdog',
undeserving of its reputation as the poster-boy
for post-industrial decline. The 'underdog'
narrative positions Paisley as a small town that
has made a substantial and unusually large
contribution to the world, particularly in relation
to other towns and cities of a similar size.  This
combines with a need to put Paisley 'back on the
map' by increasing awareness of the town's
culture and heritage offer.
It follows, therefore, that some discussion of
how Paisley's culture and heritage assets were
represented beyond their 'international
significance' is needed. All of the 'heritage
assets' outlined in the Untold Story are
discussed, to some extent, in newspaper
reporting about cultural regeneration. Most
prominently, newspaper reporting frequently
discussed the redevelopment of Paisley
Museum and Paisley town hall. More
specifically, the flagship capital projects were
represented as a way of stimulating economic
regeneration and growing the visitor economy.
When taken together, representation of
Paisley's culture and heritage offer
demonstrates some continuation of culture-led
regeneration in that they are focused on 'selling'
Paisley's offer, developing flagship cultural
projects and leveraging an enhanced external
image. While this is not, in itself, problematic it
does appear somewhat at odds with the more
holistic values of creative placemaking. This
tension was explored further in semi-structured
interviews with decision makers and those
involved with cultural regeneration in Paisley.
Semi-Structured Interviews
Interviews with 'elite' actors in Paisley revealed
that cultural regeneration within the town was
framed as a response to the pressures of
industrial decline. More specifically,
respondents emphasised that they believed that
Paisley suffered from a poor external area
reputation. Notwithstanding particularly
disadvantaged areas of the town - such as
Ferguslie Park - the decline of Paisley town
centre was believed to have reinforced negative
perceptions about Paisley and cemented Paisley
as a 'poster child' for industrial decline and
poverty.  In sum, perceptions of town centre
decline were - at least in part -  the basis
through which cultural regeneration projects
were legitimised in Paisley.
Beyond its decline, Paisley town centre was also
central to discussions about cultural
regeneration, both in the concrete projects
being launched but also in more general visions
about a 'regenerated' Paisley. As previously
discussed, investment in Paisley museum and
Paisley town centre was at the forefront of the
town's economic and physical regeneration.
However, interviews revealed that such
redevelopment sits within a broader reimagining
of the town centre space. In an era of retail
decline and low occupancy rates, respondents
imagined a vibrant town centre populated with
independent boutiques and a 'coffee shop
culture'.
The vision of a vibrant town centre ushered in
by flagship cultural facilities appears to reflect
previous models of culture-led regeneration

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and the creative city. This reflects some of the
tensions that emerged in discussions about the
development of Paisley's  approach to cultural
regeneration. Respondents who were involved
in both earlier iterations of Paisley's approach
(such as the Untold Story and during the UKCoC
bid) tended to foreground the economic and
physical impacts of cultural regeneration.
However, respondents who came into post
following the bid, or those who remained in
post-bid, tended to stress the need for a more
'holistic' approach that accounted for Paisley's
economic, physical and social transformation.
The contrast between these responses can
perhaps illustrate the difference between
culture-led and cultural regeneration. Cultural
regeneration more closely resembles the values
of creative placemaking by championing a more
holistic approach. However, this does not mean
that an element of culture-led regeneration is
not implicit in Paisley's approach. The consistent
emphasis in interviews about 'flagship' projects
and economic regeneration suggest that there
has been some continuation with the previous,
more culture-led approach.
In sum, interviews with key stakeholders
revealed that Paisley was understood as having
a poor external image and reputation.
Respondents emphasised the role of town
centre decline in contributing to this reputation
which, in turn, legitimises the cultural
regeneration strategies that have emerged since
the launch of the Untold Story in 2014.
However, Paisley's approach to cultural
regeneration has changed between 2014-2020
driven, in part, by  changing personnel  with
different ideas about what cultural regeneration
should look like.
Online Workshops
Finally, this section concludes by discussing the
findings of online workshops held with local
residents. Prior to this, however, the low
attendance at both workshops means that there
is a need for some caution about the findings
presented.
Local residents in both workshops reflected the
views expressed in interviews with elite
stakeholders, in that there was a consensus that
Paisley suffered from a poor area reputation.
Additionally, this was exacerbated by issues of
town centre decline and the number of vacant
units on Paisley high street. Local residents also
expressed that negative newspaper
representation (both locally and nationally)
created a false representation of Paisley as
being more dangerous and violent than they
believed it to be.  Interestingly, respondents also
tended to emphasize more positive aspects of
Paisley they would like to see represented by
discussing the heritage assets outlined in the
Untold Story  such as Paisley abbey and Paisley
town hall, as well as other cultural events
hosted in the town - such as Sma' shot day and
the Halloween festival.  In this respect, there is a
clear similarity between how cultural
regeneration was represented in newspapers
and how local residents conceived of positive
aspects of the town.

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In addition to this, local residents were also
broadly supportive of cultural regeneration. In
particular, local communities were supportive of
anything perceived to help 'regenerate' Paisley
town centre. However, some caution is needed
given that many local respondents weren't fully
aware of the extent of the cultural regeneration
projects that were currently taking place in the
town.  Indeed, some local respondents didn't
recall the UKCoC bid taking place. While this
may raise some questions about the long term
legacy of event bids, it doesn't necessarily
undermine the positive impact of the bid itself.
Indeed, local respondents spoke positively about
seeing more positive representations of the
town, and about 'flagship' projects aimed at
transforming the town centre.
In sum, workshops with local residents follow
similar trajectories as interviews held with 'elite'
actors. To begin, there was a consensus across
both interviews and workshops that Paisley had
a negative area reputation. This has been
exacerbated by town centre decline and creates
a need to regenerate Paisley high street.
Furthermore, local residents were broadly
support of cultural regeneration, in principle at
least. However,  local residents were not
necessarily aware of the nuances of a shift from
a more culture-led approach to cultural
regeneration.
Conclusions
Overall, this section has given an overview of 
the findings that emerged from his PhD study
by discussing the use of newspaper and
documentary data, semi-structured interviews
and online workshops.
It is clear that cultural regeneration in Paisley
has had an impact on the way in which the town
has been represented - both the UKCoC bid and
other large-scale capital projects have resulted
in consistent newspaper reporting about
cultural regeneration. However, the consistent
focus on economic regeneration raises
questions about how successful the shift from 
culture-led regeneration to a more holistic
cultural regeneration has translated to
newspaper reporting.
The final sections of this report will discuss the
key policy insights from this research. I will
outline three main insights: First, I will discuss
the importance of key personnel in shaping
cultural regeneration strategies, I will then
discuss the issues that arise when using images
of decline to legitimise cultural regeneration
more generally, finally I will outline the
difficulties that arise when trying to (re)develop
and reshape approaches to cultural
regeneration.

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Section 3: Policy
Insights and Conclusion
"paisley-mural" by GraBaKilAyr is licensed under CC BY 2.0.

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Policy Insights
The next three subsections will present the key
policy insights emerging from this PhD research
study. l will first discuss the role of key
personnel in shaping approaches to cultural
regeneration. I will then discuss the role 'town
centre' decline in representations of Paisley, and
how emphasizing town centre decline might
reinforce the town's negative area reputation.
Finally, I will discuss how best to understand
Paisley's approach to cultural regeneration - as a
hybrid approach that incorporates elements of
both culture-led and cultural regeneration.
Insight 1: People, Policy and Cultural
Regeneration
As indicated by interviews held with 'elite'
personnel, there were a plethora of different
ideas about what cultural regeneration meant.
While Paisley's strategy has been fairly uniform
and consistent both in internal documentation
and in newspaper reporting, different actors and
decision makers had different ideas about
cultural regeneration, and this has changed over
time.
As indicated by newspaper reporting,
documentary data and interviews, the initial
period of cultural regeneration (between 2014-
2017) is reflective of an approach which is more
culture-led.  In this period, much of the focus is
directed towards leveraging culture as a means
of securing economic and physical
transformation. In this sense, many of the
criticisms of culture-led regeneration outlined in
section one could be applied to Paisley's
approach in that it focused too heavily on top-
down economic outcomes. However, there is a
clear shift towards a more holistic approach that
more closely reflects creative placemaking after
the bid period ended in 2017.
This change in approach was, in some ways,
necessitated by not securing the UKCoC title.
However, this was also necessitated by the
recruitment of staff who were experienced
within Scotland's cultural sector, who brought a
fresh perspective to debates about culture-led
regeneration in Paisley. This can be seen with
the recruitment of the strategic lead for cultural
regeneration and a cultural regeneration officer
to oversee the post-bid legacy and transition
into what became Future Paisley. In this period,
Paisley's approach - while retaining an element
of culture-led regeneration - becomes more
aligned with the values of creative placemaking.
In sum, this suggests that it is important to
ensure personnel involved in key decisions
about cultural regeneration are grounded in the
debates that exist about culture-led
regeneration, creative cities and creative
placemaking. In being aware of these debates,
key personnel were able to move Paisley's
approach towards best practice as identified in
the literature.
Insight 2: Post-Industrial Paisley: Town centre
decline and regeneration
From this research it is clear that respondents
felt that Paisley had a negative area reputation.
At the heart of this were persistent discussions
about town centre decline, which were
frequently referenced in newspaper articles
about Paisley and cultural regeneration. This
suggests that the consistent focus on the decline
of Paisley town centre have contributed to the
construction of Paisley's negative area
reputation. Despite this, images of town centre
decline were used to justify and legitimise
cultural regeneration itself.

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Foregrounding 'post-industrial' decline to
demonstrate  the need for regeneration in
Paisley town centre  suggests the priority should
be stimulating the town's struggling economy
and achieving physical transformation, as
opposed to more holistic strategies. This is
evidenced by the prominence of newspaper
reporting on Paisley Museum and Paisley town
centre, and the use of these 'assets' to develop
the visitor economy and regenerate the town
centre. In sum, leveraging town centre decline
creates a tendency towards more culture-led
approaches and makes it more difficult to fully
embed an approach grounded in the more
holistic values of creative placemaking.
I propose the concept of 'post-industrial Paisley'
to understand the tendency to rely upon
narratives of post-industrial (and town centre)
decline to legitimise cultural regeneration. As a
policy insight, this study stresses the need for
some caution in this area, particularly as this
relates  to trying shift toward a less culture-led
approach. With this in mind, the final policy
insight will situate Paisley's approach to cultural
regeneration, and discuss how leaders in Paisley
have been enabled and constrained in departing
from a purely culture-led approach.
Insight 3: Cultural Regeneration: A hybrid
approach
Finally,  this PhD research  proposed the concept
of hybridised placemaking to describe Paisley's
approach to cultural regeneration.
Hybridised placemaking proposes that Paisley's
approach cannot be reduced to either culture-
led regeneration and or creative placemaking.
Rather, Paisley's approach incorporates both the
top-down logic of culture-led regeneration
alongside the more bottom-up ethos of creative
placemaking. This suggests that decision makers
are often constrained by previous policy that
creates a degree of path-dependence that is not
easy to change. Additionally, national and
international influences constrain how it is
possible to think about cultural regeneration
more generally.
Hybridised placemaking, therefore, reflects the
locally specific particularities of Paisley's 
approach - incorporating a significant focus on
town  centre regeneration that is suggestive of a
more culture-led approach, while pivoting
toward a more holistic version of cultural
regeneration that is rooted in values of social
justice. As a policy insight, this report does not
suggest that it is impossible to change strategy.
Rather, this suggests that there is a need for a
degree of caution when representing what
cultural regeneration can achieve at a local level
- particularly given the plurality of significant
challenges facing towns such as Paisley.

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Recommendations
Ensure personnel with expertise in the cultural sector and cultural policy
continue to be at the forefront of discussions about cultural regeneration
in Paisley.
To embed the language of cultural regeneration in external
communications and, in doing so, reduce the reliance on large-scale
cultural facilities to promote cultural regeneration in Paisley.
Based on workshops with local residents, ensure local communities are
engaged and aware of the activities taking place under the banner of
Future Paisley
Based on the three police insights from this PhD research, I will conclude by
sharing three recommendations for policy makers responsible for cultural
regeneration in Paisley:
"Paisley Town Hall and Paisley Abbey" by paisleyorguk is licensed under CC BY 2.0.

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Conclusion
Overall, this report has summarized PhD
research conducted between 2019 and 2022. In
doing so, I have demonstrated the key policy
insights that have emerged from this research.
This research has demonstrated that there is a
considerable literature that has amassed around
the topic of culture-led regeneration and, more
recently, creative placemaking. More
specifically, there has been a large amount of
criticism aimed at culture-led ideas that - it is
argued - focus too heavily on physical and
economic transformation. However, the
emergence of creative placemaking has raised
some questions about the possibility of a more
holistic approach  that goes beyond the well-
worn criticisms of the creative city and culture-
led regeneration.
Building on this, this report has given an
overview of the development of Paisley's
cultural regeneration strategy between 2014
and 2020. This report outlined the baseline
document the Untold Story as the starting point
for all future cultural regeneration activities
within the town. Additionally, it also discussed
the UKCoC bid which occurred between 2015
and 2017, in which Paisley was the first town to
be shortlisted without having city status. Finally,
this report also discussed the development of
Future Paisley and the shift towards the
language of a more holistic approach to cultural
regeneration.
This report also briefly discussed the methods
that were used to conduct this study. It has
outlined a qualitative study that utilised various
methods to collect and analyse data - such as
newspaper and documentary data, semi-
structured 'elite' interviews and online
workshops with local residents. Additionally, this
report also provides a brief overview of the key
findings from the research. In doing so, this
study has shown that cultural regeneration in
Paisley has received generally positive
newspaper reporting, with a persistent focus on
'flagship' cultural projects and economic
regeneration. Further, this shows that
respondents had a unanimous view that Paisley
had a negative area reputation, but that there
were tensions and differences in how cultural
regeneration was understood.
Finally, I have given the main policy insights
based on the findings and analysis presented
during this research. The report has highlighted
the importance of key personnel in shaping the
initial period of culture-led regeneration and
later in reorienting towards a more holistic
cultural regeneration. I have also suggested that
newspaper reporting, and broader discussions,
which frame cultural regeneration purely as a
response to town centre decline limit focus
towards economic and physical transformation,
inhibit a shift away from culture-led
regeneration. Lastly, this report outlined
Paisley's hybrid approach - which incorporates
both creative placemaking and culture-led
regeneration.

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References
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and Everyday life. New York: Basic Books.
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success. International Journal of Urban Sciences. Vol. 17(3), pp. 291-303.
Mould, O. (2018) Against Creativity. London: Verso
Oakley, K. (2015) Creating Space: A re-evaluation of the role of culture in regeneration. London: Arts
and Humanities Research Council
Pritchard, S. (2016) Creative placemaking, Or a Violently Anti-Working-Class Vison of the Urban
Pastoral. Colouring in Culture, 23rd December. Available at:
https://colouringinculture.org/blog/violentcreativeplacemaking/ (Accessed 25 May 2021)
Richards, G and Wilson, J. (2006) The Creative Turn in Regeneration: Creative Spaces, Spectacles and
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