Democracy Spraffa

Consultation on the Visitor Levy (Scotland Bill)

Renfrewshire Council · 20 September 2023
Back to Leadership Board — 20 September 2023 and its agenda

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To: Leadership Board
On: 20 September 2023
Report by: Director of Finance and Resources
Heading: Consultation on the Visitor Levy (Scotland) Bill
1. Summary
1.1. The Scottish Government is inviting responses to their consultation on the
proposed Visitor Levy (Scotland) Bill, which was introduced in the Scottish
Parliament in May 2023. 
1.2. The consultation opened on 26 June 2023 and closed on 1 September 2023.
Renfrewshire Council’s draft response to the consultation is attached at
Appendix 1 for consideration.
2. Recommendations
2.1. Members are asked to:
a) approve the consultation response as attached at Appendix 1; and
b) homologate the formal submission of this response by the Director of
Finance and Resources to meet the closing date of 1 September 2023.
3. Background
3.1. The consultation relates to proposals to introduce powers for local authorities to
raise income through a scheme of Transient Visitor Tax (the visitor levy). The
Bill proposes how the levy should be charged, monitored and enforced, along
with estimates of implementation and administration costs within its Financial
Memorandum.

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3.2. There are six documents supporting the introduction of the bill, which can be
sourced at the following link: Visitor Levy (Scotland) Bill as Introduced | Scottish
Parliament Website
3.3. One of these documents is the Financial Memorandum, which is attached for
ease of reference at Appendix 2. This estimates set-up costs for local
authorities to be in the region of £0.100m-£0.460m, with ongoing administrative
costs estimated at ranging from £0.145m to £0.240m per annum.
3.4. Until the scheme guidance is concluded and analysis of the local market is
undertaken, the equivalent financial impact for Renfrewshire Council cannot be
accurately assessed; however, as a new burden it would be expected to attract
some level of financial support within the General Revenue Grant, once
implemented.

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Implications of this report 
1.  Financial – The Financial Memorandum associated with the Visitor Levy
(Scotland) Bill estimates set-up costs for local authorities in the region of
£0.100m-£0.460m, with ongoing administrative costs estimated at ranging
from £0.145m to £0.240m per annum. 
2.  HR and Organisational Development – As with any new activity for the
Council, the planning, implementation and administration of a Visitor Levy
scheme would require to be adequately resourced. 
3. Community/Council Planning - None directly arising from this report. 
4.  Legal - None directly arising from this report. 
5.  Property/Assets - None directly arising from this report. 
6.  Information Technology - None directly arising from this report. 
7.  Equality and Human Rights - The recommendations contained within this
report have been assessed in relation to their impact on equalities and
human rights. No negative impacts on equality groups or potential for
infringement of individuals’ human rights have been identified arising from
the recommendations contained in the report because for example it is for
noting only.  If required following implementation, the actual impact of the
recommendations and the mitigating actions will be reviewed and
monitored, and the results of the assessment will be published on the
Council’s website. 
8. Health and Safety - None directly arising from this report. 
9. Procurement - None directly arising from this report. 
10. Risk - None directly arising from this report. 
11. Privacy Impact - None directly arising from this report. 
12. Cosla Policy Position – COSLA supports local authorities having the
powers to raise a Visitor Levy and is expected to be part of the expert working
group developing supporting guidance for the Bill. 
13. Climate Risk – None directly arising from this report.
Author:        Alastair MacArthur, Director of Finance and Resources

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Visitor Levy (Scotland) Bill
Economy & Development Team views
Q1) What are your views on whether local authorities should have a
power to place a levy (a type of additional charge or fee) on top of the
price charged for overnight accommodation in their area? 
The power is a positive tool to allow for reinvestment in local facilities
for areas which have significant visitor numbers; however it does bring
a new administrative burden for local authorities in terms of research,
data gathering, charging mechanisms, maintenance of customer base,
reporting, consultation and potential enforcement activity. 
Q2) Given that the Bill is likely to result in different councils introducing a
visitor levy in different ways or not doing so at all, what impact do you
think the Bill will have in your area and across different parts of
Scotland? For example, this could include any impact (positive or
negative) on local authority finances, local accountability and flexibility,
businesses, or on numbers of overnight visitors. 
A successfully implemented levy scheme would offer an income stream
to local authorities to reinvest into their visitor offering. 
In terms of impact on visitor numbers to a local area it seems unlikely
that such a levy would be a determining factor on choice of location for
visit, though there could be unintended consequences where popular
visitor locations that have implemented a levy are located close to areas
with no levy. This could lead to visitors choosing accommodation
options in the neighbouring authority area and still benefiting from the
local visitor experience. 
It will be crucial to consult with local industry representatives to
understand their view before formalising such a scheme. Early
indications suggest an immaterial benefit to the financial position of
Renfrewshire Council; however, until data is available this is difficult to
comment on with any certainty. Note that set-up costs for local
authorities are estimated to be in the region of £110k-£480k with

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recurring revenue costs of up to £500k, so the scheme would need to
generate excess of this annually to be viable for the council to
introduce. 
Q3) Do you agree with the Bill’s definitions of a “chargeable transaction”
and of “overnight accommodation”? If not, what definitions do you think
would be better?  
No objections to the definitions outlined. 
Q4) What are your views on the Bill’s proposal to allow councils to set
the levy as a percentage of the chargeable transaction? Are there any
other arrangements that you think might be better? If so, please give
examples and a short description of the reasons why. 
A percentage levy approach would certainly pick up on seasonal
changing price points for accommodation as demand rises; however, it
would also be chargeable on a trust basis with providers indicating price
points; there would be limited or no visibility for councils to validate
provider income or have the ability to forecast expected values.
Alternatively, a fixed levy approach (e.g. £2 per night) would be much
clearer for customers and easier to administer and monitor, both for the
council and providers; particularly smaller businesses who may have
fairly low-tech billing and invoicing systems and who may negotiate
rates on a more ad-hoc basis. 
Q5) What are your views on the absence of an upper limit to the
percentage rate (which would be for councils to decide) and that it could
be different for different purposes or different areas within the local
authority area, but not for different types of accommodation? 
If the power is devolved to local authorities, so should the decision on
charging levels for this levy. For this reason the calculation of the
charge should not be so prescribed; there should be an option to apply
a fixed rate per night, to deliver a levy structure that will help meet local
objectives.  
Q6) The Bill would allow councils to apply local exemptions and rebates
to some types of guests if they choose to.  It also allows the Scottish

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Government to set exemptions and rebates on a national basis where it
considers it appropriate. What are your views on the Bill’s proposals in
relation to exemptions and rebates? 
This could be useful on a local basis to exempt particular events or
introduce levy free months, for example; however communication to
providers would have to be very well planned and this would add a level
of complexity to billing that would bring further resourcing costs.
It could also be useful if applied nationally to exempt categories of
visitor, such as temporary accommodation placements for homeless
applicants, or resettlement of refugees or asylum seekers.  
Q7) Do you agree with the Bill’s requirements around the introduction
and administration of a visitor levy scheme, including those relating to
consultation, content, and publicity (Sections 11 to 15)? Are there any
other requirements you think should be met before any introduction of
the levy in a given area? 
Agree with proposed approach to full consultation with industry and
operators locally; neighbouring or similarly profiled authority
benchmarking would also be useful.  
Q8) What are your views on the Bill’s requirements for local authorities
in respect of records keeping, reporting, and reviewing? (Sections 16, 18
and 19) 
Financial record keeping and reporting appears reasonable and similar
to Council Tax and NDR reporting; ease of adoption will depend on the
system/process selected and the complexity of scheme arrangements. 
Q9) The Bill requires that net proceeds of the scheme should only be
used to “achieve the scheme’s objectives” and for “developing,
supporting, and sustaining facilities and services which are substantially
for or used by persons visiting the area of the local authority for leisure
purposes.” Do you agree with how the Bill proposes net proceeds should
be used and if not, how do you think net proceeds should be used? 
Flexibility for councils to apply income as appropriate would be
preferable to the prescriptive use set out above. It could be argued that
a significant proportion of local core infrastructure costs support people

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visiting the area, e.g. streetlighting , roads, potholes, not just direct
tourism costs. 
Another significant area of related spend is borrowing costs on historic
capital spend related to improving visitor facilities. It would be useful to
set out whether application of the income could include this (if set out
in scheme objectives perhaps), or whether any spend has to be
prospective.
Local authority finance is in such a challenging position at present that
maximum flexibility on the application of levy income generated should
be recommended.  
Q10) What are your views on the Bill’s requirements for accommodation
providers to identify the chargeable part of their overnight rates, keep
records, make returns, and make payments to relevant local authorities?
Are there any other arrangements that you think would be better, for
example, by reducing any “administrative burden” for accommodation
providers? 
Agree that this responsibility should lie with accommodation provider;
however, moving to a fixed rate per night booked would substantially
reduce the administrative burden on providers, as basic occupancy
records would already be maintained. 
Q11) Do you have any comments on Part 5 of the Bill (Enforcement and
Penalties and Appeals)? Are there any other arrangements that you think
might be more appropriate in ensuring compliance and reducing the risk
of avoidance? 
The introduction of an enforcement, penalties and appeals regime
would incur additional administrative cost, not so much in the collection
of debts, but inspection of properties, verification of documentation,
etc. 
Again, a simplified levy would reduce the burden of proof on providers. 
If visitor booking numbers were open data subjects by law across
Scotland, for example, there would be much less challenge around this. 
The collection of penalties is very challenging without specific
enforcement powers.

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Q12) Do you have any comments on the issues that the Scottish
Government proposes to deal with in regulations after the Bill has been
passed? (Set out in the Delegated Powers Memorandum) Are there any
that you think should be included in the Bill itself rather than being dealt
with by regulations and if so, why? 
No comment  
Q13) Do you have any comments on the accuracy of the estimated costs
for the Scottish Government, local authorities, accommodation providers
and others as set out in the Financial Memorandum and Business and
Regulatory Impact Assessment (BRIA)?  
In terms of the challenges around the costs and practicalities of
administering this new income stream, the council would need at the
outset: 
 a means for businesses to provide data returns (digital?);
 a means of billing/collecting/receiving payments (BACS?);
 reconciliation work matching up incoming payments with billing and
all returns received, accounting for changes in business ownership;
 additional debt recovery activity for non-payment or payment less
than expected. 
There is no detail behind the estimated costs provided, so difficult to
comment on this. The method and subjects used to obtain the estimates
appear reasonable, but the range of estimated cost depends greatly on
the number of bookable beds and visitors in each area. Until that
income can be estimated for Renfrewshire, the viability of this scheme
cannot be accurately assessed.

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This document relates to the Visitor Levy (Scotland) Bill (SP Bill 28) as introduced in the
Scottish Parliament on 24 May 2023
SP Bill 28–FM 1 Session 6 (2023)
VISITOR LEVY (SCOTLAND) BILL
——————————
FINANCIAL MEMORANDUM
INTRODUCTION
1. As required under Rule 9.3.2 of the Parliament’s Standing Orders, this Financial
Memorandum is published to accompany the Visitor Levy (Scotland) Bill, introduced in the
Scottish Parliament on 24 May 2023.
2. The following other accompanying documents are published separately:
• Explanatory Notes (SP Bill 28–EN);
• a Policy Memorandum (SP Bill 28–PM);
• a Delegated Powers Memorandum (SP Bill 28–DPM);
• statements on legislative competence by the Presiding Officer and the Scottish
Government (SP Bill 28–LC).
3. This Financial Memorandum has been prepared by the Scottish Government to set out the
costs associated with the measures introduced by the Bill. It does not form part of the Bill and has
not been endorsed by the Parliament.
BACKGROUND
4. During 2018, the Convention of Scottish Local Authorities (COSLA), and a number of
individual local authorities, called on the Scottish Government to grant the powers to allow a local
authority to place a levy on visitors (sometimes referred to as a ‘tourist tax’), in their area, if they
chose to do so. COSLA’s ‘Transient Visitor Tax’ paper set out this ask, arguing that a discretionary
visitor tax would strengthen local democracy and local choice, and generate revenue which could
contribute to the cost of maintaining public services that support tourism and enhancing the tourist
experience.
5. As part of the agreement of the Budget 2019-20, the Scottish Government committed to
“consult on the principles of a local determined tourist tax, prior to introducing legislation to permit
local authorities to introduce a transient visitor levy, if they consider it appropriate for local
circumstances”. This commitment was part of a package of measures focussing on local tax
reforms and local fiscal empowerment, helping further empower communities and local councils
across Scotland, between now and the end of Parliament.
6. A formal public consultation “Consultation on the Principles of a Local Discretionary
Transient Visitor Levy or Tourist Tax” was therefore held from 9 September 2019 to 2 December

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This document relates to the Visitor Levy (Scotland) Bill (SP Bill 28) as introduced in the
Scottish Parliament on 24 May 2023 
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2019. An analysis of consultation responses was published on 27 March 2020. Work on a visitor
levy was paused in March 2020 in light of the pandemic. Budget 2022/23 announced the Scottish
Government’s intention to recommence this work, following which renewed stakeholder
engagement was carried out. This culminated in the Bill being included as part of the Programme
for Government announced on 6 September 2022.
OVERVIEW
7. The provisions of the Bill are as follows:
• Power to impose a levy: The Bill will devolve more power to a local level by providing
local authorities with a discretionary power to enable them to charge a visitor levy on
purchases of overnight stays in all or part of their areas.  
• Basis and calculation of levy (inc. Rate): A visitor levy will be a percentage of overnight
accommodation, excluding additional services, applied to all commercially let
accommodation. A visitor levy will not apply where it is a person’s only or usual place of
residence (temp or otherwise). The percentage rate is to be set locally. 
• Liability to pay: Liability to collect and remit the levy will lie with the accommodation
provider. This would not prevent an accommodation provider entering into an arrangement
for a third party to collect and remit the levy on their behalf. It is likely that the levy charge
will be passed on to the person or party who is staying in the accommodation.   
• Introduction and Administration of Levy: The Bill provides prior consultation
requirements for a local authority. These include:
o Prepare and publicise outline of the proposed visitor levy scheme, including a statement
of objectives
o Consult representatives of communities, business engaged in tourism, and tourist
organisations
o Report on outcome of consultation and the decision a local authority intends to take on
a visitor levy
o Notify Scottish Ministers of decision to introduce a visitor levy scheme
o Publicise its decision to introduce a visitor levy scheme, including the date on which
the visitor levy will commence
• Reporting and Review: The Bill provides that local authorities must keep a separate
account for each visitor levy scheme in operation; report annually on the amount of money
collected, the use of net proceeds, and performance  against objectives; and review the
levy every 3 years and publish its report on any review.
• Use of net proceeds: Local authorities must use the net proceeds of a visitor levy scheme
to facilitate achievement of objectives that relate to developing, supporting or sustaining
facilities or services which are substantially for or used by those visiting the scheme area
for leisure purposes. Local authorities must consult on the proposed use of revenues from
a visitor levy.

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This document relates to the Visitor Levy (Scotland) Bill (SP Bill 28) as introduced in the
Scottish Parliament on 24 May 2023 
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• Collection: Liable persons must submit a return every quarter for levy received during this
period or any other period of payment as specified by the local authority. Liable persons
must retain records for 5 years (or any such period specified by a local authority), including
details of any chargeable transactions.
• Enforcement: Local authorities will be given powers to:  
o Obtain information and documents from liable persons;
o Obtain information and documents from third parties;
o Powers to enter and inspect the premises of liable persons or third parties;
o Powers to copy and remove documents;
o Impose a penalty in situations where no return/levy payment is made; failure to keep
appropriate records; failure to comply with request for information; providing
inaccurate information; obstruction of an inspection; concealing/destroying relevant
documents; 
o Reduce, suspend or waive penalties.
• Appeals: The Bill provides regulation making powers for appeals against local authority
decisions.  
METHODOLOGY
General Approach
8. As the Bill introduces a discretionary power to implement a visitor levy on overnight stays
in overnight accommodation for which a payment is made, it is likely that only some of Scotland’s
32 local authorities will introduce a visitor levy. This is partly because the tax base (visitor
spending on commercial accommodation) in a number of local authorities is relatively small,
meaning any revenues generated could be low in some areas relative to costs involved introducing
a visitor levy. 
9. It follows that it would not be appropriate for the purposes of the Financial Memorandum
to assume that any additional administrative and compliances costs arising from the Visitor Levy
Bill will be incurred by every local authority in Scotland or by all accommodation providers in
Scotland. Similarly, it would be inappropriate for the Financial Memorandum to assume particular
decisions by local authorities, both on whether or not to introduce a visitor levy in their area and
what percentage rate they would choose to apply.
10. Therefore, the methodological approach to deriving estimates in this Financial
Memorandum is to assess possible costs which may arise for individual local authorities,
individual accommodation providers and other individuals within sectors, rather than assessing the
impact of a visitor levy on these sectors as a whole. It is partly due to this approach and other areas
where costs will ultimately depend on local authority decisions in relation to a levy, that estimates
of costs are provided as a range. These ranges also reflect the variety of accommodation providers
in the sector as this is likely to have an impact on any financial costs borne by any individual local
authority or accommodation provider or other individual.

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Costs arising to different sectors
11. Costs to the Scottish Government are expected to be negligible, and there are therefore no
quantified costs in the Financial Memorandum for the financial impact on the Scottish
Government.
12. Costs to local authorities have been estimated through a joint exercise between Scottish
Government and COSLA to identify and establish a range of initial estimates for the likely
administrative and compliance costs associated with a visitor levy. Three local authorities,
including two that have undertaken local consultations on the principle of a ‘tourist tax’, provided
initial estimates of the set-up and on-going costs associated with administering a future visitor
levy. These estimates were based on local authority experience administering other local taxes,
including enforcement activity. In addition, Scottish Government officials have engaged with
several other municipalities in Europe and North America1 with direct experience of administering
these types of local taxes. 
13. Costs to accommodation providers have been established through a number of engagement
exercises with the industry. Significant qualitative evidence was gathered as part of a series of
interviews with accommodation providers across Scotland which established the potential impacts
of a visitor levy. A follow-up survey was issued to these businesses with a particular focus on
understanding the compliance challenges associated with the specific proposals in the Bill and to
provide an evidence base to make reasonable assumptions to quantify the likely impacts on a range
of different accommodation businesses. Further evidence in relation to costs associated with
changing property management systems (software), was gathered through a survey of property
management system suppliers operating in Scotland. Additional estimates were based on
assumptions of time required to complete tax returns and other administrative tasks in relation to
a visitor levy. 
14. Costs to other businesses are expected to be negligible and there are therefore no quantified
costs on this in the Financial Memorandum. 
15. Costs to visitors have been identified through looking at the impact of a potential visitor
levy on prices of accommodation for different types of visitors. 
16. Costs to other bodies who are expected to be liable parties for a visitor levy have been
identified through stakeholder engagement. Costs to bodies who are not liable are expected to be
negligible and there are therefore no quantified costs on this in the Financial Memorandum. 
Timing and uncertainty
17. Given that the Bill sets a requirement for local authorities to conduct a consultation and
assess impacts before a decision to implement a visitor levy is made, and the requirement for a 18
month notification period for accommodation providers, it is assumed that the earliest a visitor
levy could be applied in Scotland would be 2026. 
1 The Scottish Government has discussed aspects of visitor levy operation with officials from local government,
destination management organisations and other bodies responsible for administering local taxes in Amsterdam,
Nice, Berlin, Toronto, Reno Tahoe (Nevada) and Indianapolis.

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This document relates to the Visitor Levy (Scotland) Bill (SP Bill 28) as introduced in the
Scottish Parliament on 24 May 2023 
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18. It is assumed therefore that in financial years 2024/25 and 2025/26, local authorities and
accommodation providers will incur some one-off set-up costs in order to develop required
processes and systems to collect and remit a visitor levy. These assumptions are reflected in the
presentation of costs throughout the financial memorandum, however, it should be noted that local
authorities may choose to introduce a visitor levy at a later point in time.
COSTS ON THE SCOTTISH ADMINISTRATION
19. The direct financial implications of the Bill on the Scottish Government are minimal. As
the decision to introduce a visitor levy is discretionary, the Scottish Government will not provide
funding to local authorities to meet any costs associated with designing, implementing or applying
any visitor levy scheme. 
20. There may be some costs to the Scottish Government associated with developing secondary
legislation or national guidance as required.  
21. There may be costs associated with appeals against decisions made in respect to a visitor
levy to the First-Tier Tribunal. The 2019 National Consultation did not ask respondents for views
on appeal fees. The Bill does not contain provisions relating to appeals but confers
regulation--making powers to Scottish Ministers to make provision for appeals. As a novel
discretionary local tax without equivalence in the UK, there are uncertainties over size and scope
of an appeals system needed for this new discretionary power and therefore no comparable
financial estimates available. The Scottish Government believes that providing a cost estimate
based on an existing nationwide local taxation appeals system (such as for non-domestic rates or
Council Tax Reduction) would be misleading given the discretionary nature of the Bill. As such,
there is no estimate provided for the costs of appeal processes. Given the level of uncertainty we
will engage with stakeholders during the development of these regulations to ensure any costs
related to appeals are identified.
22. If local authorities use the power to introduce a visitor levy, then the Scottish Government
and its agencies may have additional costs if they choose to pay the levy on behalf of staff staying
in overnight accommodation for official business in areas that apply a visitor levy. The increase to
travel and subsistence costs for the Scottish Government will depend on the number of business
trips made to areas where a levy is in place and the rate of the visitor levy applied in these areas.  
23. Internal management information held by Scottish Government indicates expenditure on
hotels in Scotland of around £350,000 in 2021-22, however this is expected to increase as staff
travel resumes following the end of working from home guidance during the Covid-19 pandemic.
COSTS ON LOCAL AUTHORITIES
Overview of costs
24. As a discretionary power, only local authorities who choose to introduce a visitor levy
scheme within all or part of their area will incur any costs associated with the Bill. The intention
of the Bill is that a visitor levy will raise additional revenues for these local authorities. Whilst the
up-front set-up and decision-making costs may need to be financed within existing local authority
budgets, it should be borne in mind that these costs could be offset against future revenues raised

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through a visitor levy. Similarly, any on-going administration costs could also be offset against
future revenues. Net proceeds from a visitor levy will then be invested by the local authority in,
supporting or sustaining facilities or services which are substantially for or used by those visiting
the scheme area for leisure purposes.
25. The Bill also creates provisions for local authorities to use civil penalties which would
apply to accommodation providers who are found to be non-compliant through late or inaccurate
remittance of tax returns, for example. Whilst the purpose of the relevant civil penalties is not
revenue-raising, there is potential that proceeds from any such penalties will contribute towards
meeting on-going administrative costs.
26. In partnership with COSLA, the Scottish Government has identified three broad areas
where local authorities that choose to implement a visitor levy will incur new costs: consultation
and decision-making costs (including any costs for establishing a governance model); set-up costs;
and on-going administration costs (including costs associated with monitoring and enforcement
and communications). The costs to a local authority will mostly consist of additional salary costs,
but also costs associated with IT system procurement and maintenance.
Consultation and decision-making costs
27. The Bill sets out various requirements local authorities must meet before introducing a
visitor levy. This includes the requirement to publish an outline of any proposed scheme; a
statement about the scheme’s objectives, including how the local authority intends to measure and
report on those objectives; and an assessment of the impacts. Local authorities will also be required
to consult with communities, businesses and other relevant local stakeholders. Following
consultation, local authorities must also publish a report which includes a summary of the
consultation responses received, any decision made on introducing a levy and the reasons for doing
so. Local authorities may also be required to publish any impact assessments required under
existing statutory duties to consult and have regard for groups and communities. The Bill also sets
out that the visitor levy scheme must be reviewed every three years.
28. The cost of any consultation exercise is likely to vary depending on the format of the
consultation, the number of questions asked, the number of responses received, the number of
face-to-face engagements undertaken and whether the consultation is undertaken in-house or is
contracted out to a third party. Therefore there is some degree of uncertainty over the costs that
might arise for a given local authority. The requirement to conduct impact assessments will also
add to the decision-making costs for local authorities. 
29. Based on the range of estimated costs provided by local authorities for conducting
consultations and the additional requirement to also conduct and publish an impact assessment, a
reasonable estimate of one-off consultation and decision-making cost is between £10,000 and
£20,000 for each local authority that chooses to implement a visitor levy.

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30. The cost of reviewing the visitor levy scheme every three years is likely to be negligible.
The Bill does not set out specific requirements for the review, but it is expected that any document
would include an assessment of revenues collected, costs incurred by the local authority in
collecting the tax and how revenues have been used to support the objectives of the levy, as set
out in the initial consultation process. 
Set-up costs for a visitor levy scheme
31. The Bill does not prescribe the new activities, processes and systems a local authority is
likely to require in order to implement and operate a visitor levy. Local authorities will therefore
have a degree of autonomy in the approach and design of such processes and systems, tailoring
these to be most appropriate to local circumstances. However, it is recognised that some core
features of these new processes and systems will be common across all local authorities that choose
to implement a levy. Local authorities have also suggested that should more than one local
authority intend to implement a visitor levy, then certain systems and processes could be replicated
across different areas and costs associated with designing these systems be shared, where this is
feasible and cost effective for those involved.
32. Local authorities will have to set-up new processes to collect and account for visitor levy
payments made by accommodation providers, either through adapting existing processes, such as
billing systems for other local taxes, or through procuring new systems. It should be noted that
many of these systems are likely to facilitate online payments to minimise costs of collection to be
in keeping with how these taxes are administered in other jurisdictions. Local authorities will have
to act in line with relevant data protection legislation when setting up these new processes and
systems.  
33. Following the decision to implement a visitor levy, local authorities are likely to wish to
establish a record of accommodation providers within their area that would be liable to remit
payments under a visitor levy scheme. Local authorities have noted that most of this information
could be extracted from existing sources such as the valuation roll, existing local commercial needs
studies, and information from the short term lets licensing regime. 
34. Once accommodation providers have been identified, local authorities would then need to
notify, in a timely manner, each accommodation provider of specific requirements related to the
new visitor levy. These may include those related to collection and remittance, the operation of
exemptions (if these are adopted as part of a local scheme) and record keeping for audit and
monitoring purposes. They would also have to set out clearly the potential for penalties to be
applied for non-compliance and the process through which accommodation providers would be
able to ask for a review of, or formally appeal, decisions in relation to a visitor levy. There would
also be some activity involved in raising awareness amongst visitors and potential visitors of the
introduction of a visitor levy. 
35. Before a visitor levy is implemented, local authorities may have to hire additional
operational staff or re-train existing staff. These costs are likely to vary according to the size of the
local authority and the number of accommodation providers in the area required to remit a visitor
levy. Finally, for planning purposes, local authorities may need to estimate the potential revenue
that they could raise from a visitor levy. This could be more accurately achieved through

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This document relates to the Visitor Levy (Scotland) Bill (SP Bill 28) as introduced in the
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requesting details of room sales from each accommodation provider in years prior to
implementation, and consideration of new accommodation supply locally.
36. The most significant set-up cost for a local authority choosing to implement a visitor levy
will consist of expenses related to purchasing and developing appropriate software and other
processes needed to collect a visitor levy. Initial estimates provided by local authorities were made
on the basis of previous quotes received by software suppliers to adapt existing billing software.
The actual costs will depend on a number of factors and the time of implementation. The City of
Edinburgh Council also noted that they would likely have to take on some additional staff in order
to implement a visitor levy, including project management staff for a governance model and
communications and stakeholder management.
37. Based on estimates provided by local authorities, and making appropriate adjustments,2 a
reasonable estimate of the total set-up costs associated with a visitor levy is approximately
£100,000 - £460,000 per local authority. The Scottish Government understands these set-up costs
would include procurement for an IT system (or the upgrading of an existing one); recruitment
and training; and costs for an awareness-raising campaign. 
38. Other set-up costs around identifying accommodation providers operating in a local
authority, and informing accommodation providers of their requirements under a visitor levy
scheme, were also estimated by councils but were generally on a much smaller scale.
On-going administration costs
39. Local authorities that choose to implement a visitor levy are likely to incur ongoing
recurring costs each year associated with the operation of a visitor levy. The majority of these costs
are likely to be associated with core operational staff who will undertake a number of activities
such as collating tax returns, undertaking monitoring and enforcement duties such as debt recovery
and audit procedures, issuing penalties, handling complaints and disposing of appeals. These costs
may also include costs associated with oversight of the operation of the visitor levy scheme,
including the need to report revenues and their use locally. There will also be costs associated with
on-going maintenance of new IT systems for a visitor levy scheme and costs associated with
regular communication with stakeholders, accommodation providers and visitors.  
40. Local authorities with many accommodation providers in the area(s) where the visitor levy
applies are likely to have higher administrative costs associated with collecting, monitoring and
enforcing a visitor levy.  Costs may also depend on the nature of accommodation providers in a
given local authority, with higher costs associated with tax returns submitted by businesses using
paper based tax returns compared to those businesses that may use an online portal.
41. In discussions with officials involved in administering these taxes from Nice, Amsterdam
and Toronto, it was suggested that core staffing requirements ranged from 3 to 5 full time
equivalent members of administrative staff. Assuming the average cost to a local authority of a 
2 In line with  UK Treasury Green Book practice, the initial set-up cost range has been inflated by 200% to account
for optimism bias in estimates provided by local authorities. This is the upper bias adjustment suggested for
equipment and development projects. The Green Book is available here:
https://www.gov.uk/government/publications/the-green-book-appraisal-and-evaluation-in-central-governent

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staff member was £35,000, this would mean in a Scottish local authority context, staff costs
associated with administrative activities of around £105,000 to £185,000. With other non-staff
costs adding around 25% (according to evidence from the OECD), this could mean overall
administrative costs of £145,000 to £240,000, with a mid-point of £190,000. Edinburgh Council’s
own assessment was that on-going costs associated with the visitor levy would be around £500,000
per year, and therefore that is taken as an upper boundary in our assessment of costs due to the
Council having a higher number of accommodation providers with more frequent tax returns. Just
over half of Edinburgh’s figure was estimated to cover core operational activities, with other items
of expenditure on project management in relation to governance, operations and reporting, as well
as IT maintenance and a provision for additional communications. It was also noted that some
efficiencies could be made in some areas of programme management and administration costs if
the levy could be administered with existing IT systems.
42. It should be noted that one of the main complexities that could add to the on-going costs
of the scheme would be the inclusion of exemptions on individuals or accommodation types. The
Bill does not include any exemptions at a national level, but leaves open the flexibility for local
authorities to introduce their own local exemptions taking account of any national guidance. Local
authorities will have to carefully consider the cost-effectiveness of any processes used to handle
exemptions.
43. In order to ensure compliance, local authorities will incur some costs relating to monitoring
and enforcement activities, such as costs associated with issuing reminder notices, penalties and
recovery action in extreme cases. As a novel tax in the UK, the level of enforcement needed for a
levy is unknown and therefore there are no estimates for enforcement activities, though some local
authorities listed enforcement duties as part of their estimates for core operational activities. The
most comparable local tax is the Workplace Parking Levy, which has yet to be implemented by a
local authority and therefore no data exists on the size and scale of enforcement operations. Local
authorities implementing a visitor levy may need to inspect accommodation occupancy records,
accounts and other data held by accommodation providers to determine eligibility or for
enforcement purposes. The use of these enforcement powers may increase ongoing administration
costs for local authorities.  
Summary of costs to local authorities
44. Given the broad estimates provided by local authorities and the assumed timing of cost
impacts, as referred to in the methodology section, Table 1 summarises the estimated costs to a
local authority if it chose to implement a visitor levy. Clearly there is a high degree of uncertainty
around these costs given the diverse nature of local authorities across Scotland. For example, local
authorities with more accommodation providers may face higher administration costs, due to the
requirement to process more remittances, compared to those with fewer accommodation providers.

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Table 1: Summary table of expected costs to a local authority associated with a visitor levy3  
Year T-2 Year T-1 Year T Year T+1 Year T+2
Consultation
and Decision-
making
£10,000 -
£20,000 £0 £0 £0 <£1,000
Set-up costs* £50,000 -
£230,000
£50,000 -
£230,000 £0 £0 £0
Administration
Costs £0 £0
£190,000 -
£500,000
£190,000 -
£500,000
£190,000 -
£500,000
Total £60,000 -
£250,000
£50,000 -
£230,000
£190,000 -
£500,000
£190,000 -
£500,000
£190,000 -
£500,000
* Set-up costs are assumed to be incurred over the years T-2 and T-1 prior to the implementation of visitor levy. No inflation rate has been applied
– this is due to a number of uncertainties around estimates (we do not know the introduction date of a visitor levy, which is at the discretion of the
local authority, and therefore the corresponding inflation rate), therefore applying an inflation rate could be misleading. In addition, any adjustment
to inflation would result in a wider range of estimates, losing precision from the current range with little benefit in return. It should therefore be
noted that costs are likely to reflect inflation pressures in reality.
45. Revenue raised by local authorities through a visitor levy will be dependent on a number
of factors, notably the rate at which the levy is set. Cities and states operating existing occupancy
taxes charged on the basis of a percentage of the accommodation price have been found to charge
rates of between 1% and 7%. Given local authorities can choose to set the rate of a visitor levy in
their area, we estimate a range of costs based on a similar range of potential rates of between 1%
and 7%. Based on the latest overnight visitor data, the regions most likely to benefit from a visitor
levy are Edinburgh & the Lothians (£6 million to £41 million, depending on tax rate), Highland &
Islands (£3 million to £21 million) and Greater Glasgow & Clyde Valley (£2 million to £16
million). However, due to the approximation of the share of overall tourist spend that is channelled
towards accommodation costs and the impact of inflation on accommodation costs, these estimates
should be treated with caution.
COSTS ON BUSINESSES – ACCOMMODATION PROVIDERS
Overview of costs
46. Accommodation providers have been identified as a distinct sector – separate from
businesses in general - as the Scottish Government recognise this sector will incur some additional
costs should the local authorities in which they operate choose to introduce a visitor levy. 
47. Accommodation providers will be required to calculate and collect the visitor levy payable
by visitors staying on their premises, and remit all levies collected to the relevant local authority.
To comply with these requirements, accommodation providers could potentially incur costs in
several broad areas, which can be broadly split into initial setup costs and ongoing administration
costs. 
3 Note Year ‘T’ is the year in which a local authority implements a visitor levy.

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Table 2: Broad costs for accommodation providers required to collect and remit a visitor
levy 
Initial set-up costs On-going administration costs
• Costs associated with undertaking or
commissioning necessary updates or
changes to existing property
management systems in order to collect,
record and remit visitor levy revenue
accurately in accordance with local
authority requirements. 
• Costs associated with preparing regular
remittance tax returns to the local
authority (assuming one return per
quarter). 
• Costs associated with training existing
staff on new systems or changes that
have been made to existing systems. 
• Costs associated with performing
reconciliation exercises associated with
tax returns and due diligence checks to
ensure, for example, the correct visitor
levy rate is applied to invoices. 
• Costs associated with testing or piloting
any new systems before a visitor levy is
required to be collected. 
• Costs associated with engaging in
additional record keeping for the
purposes of evidencing where a local
exemption to the visitor levy was
applied.
• Costs associated with renegotiating
existing contracts with third parties
(such as third-party booking platforms or
online travel agents) where a
commission is based on the price of
accommodation sales to exclude the cost
of a visitor levy. 
• Costs associated with explaining to
customers why a visitor levy has been
added to their accommodation bill. 
48. The magnitude of the costs identified in Table 2 are likely to vary by size and type of
accommodation provider. For example, the collection of new data and new record keeping may be
a more significant burden to smaller hotels, self-caterers or B&Bs that may not currently be
required to collect and remit other taxes currently (such as VAT).  
49. The magnitude of costs may also be influenced by the implementation timeframe adopted
by a local authority, with shorter timeframes potentially presenting greater challenges in particular
for costs associated with changes to property management systems. In addition, the magnitude of
any costs are likely to depend on the specific arrangements adopted by the local authority in
relation to those areas which are not set out in the Bill, such as the range of any local exemptions
that are adopted.

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50. As noted in the methodology section, to develop a better understanding of costs to
accommodation providers, the Scottish Government conducted an exercise with a cross-section of
accommodation providers across Scotland to understand the potential costs associated with a
visitor levy and to inform the Business and Regulatory Impact Assessment (BRIA). Further to this,
the Scottish Government also conducted a survey of property management system providers. The
following detail on costs to accommodation providers reflects the key messages and evidence
gathered from these exercises, as well as responses to the formal public consultation. 
Set-up costs
51. Accommodation providers in local authorities where a visitor levy is introduced are likely
to face some up-front set-up costs. Many accommodation providers use software to manage
bookings and generate invoices for guests for example. Most accommodation providers that use
these systems will likely need to adapt these systems, potentially paying one-off fees to their
suppliers. Any additional fees charged by property management system suppliers to adjust existing
systems may vary depending on the type of provider (hotel, B&B, hostel, self-catering sector) and
the commercial arrangement each accommodation provider has with their property management
system supplier. It is also the case that not all accommodation providers will use a property
management system (PMS) and therefore these businesses will not incur these costs, but they
would have to adjust their current processes if a local authority introduced a visitor levy.
52. In general terms, software costs may be higher for businesses that make use of multiple
booking channels and for smaller businesses with less sophisticated booking systems. Costs may
be lower for accommodation providers who use property management systems which are also used
in jurisdictions in other countries where a visitor levy is currently collected. 
53. Accommodation providers noted that there could be a potential interaction between a
visitor levy and commission charged by Online Travel Agents (OTAs) and third parties. For those
accommodation providers who have contracts with OTAs, generally a percentage commission is
charged on the sale of accommodation which is, in most cases, based on the consumer price and
therefore will be inclusive of taxes (such as VAT). It is possible that accommodation providers
will seek to re-negotiate or review existing contracts and arrangements with OTAs and other third
parties to ensure that a visitor levy is excluded from the calculation of commission, to reduce future
costs on sales. (Under the Bill a visitor levy itself is calculated after any commission payable to a
booking service has been deducted). The magnitude of these costs are likely to vary and be
dependent on the nature of the relationship between individual accommodation providers and third
parties. 
54. Accommodation providers may need to adapt current practices in relation to data
collection, record keeping and their accounting procedures in order to comply with local authority
requirements for a visitor levy. For example, accommodation providers that offer inclusive rates
or package terms, such as an inclusive meal or other services (such as use of spa facilities), may
need to ensure that bills are disaggregated, so that the visitor levy can be applied to the appropriate
accommodation charge. In addition, record keeping practices may need to change, so that records
of revenue coming into the business in each quarter are clearly delineated into accommodation and
non-accommodation costs for the purposes of potential local authority monitoring and audit
procedures. Accommodation providers may need to collect additional data about guests in cases

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where a local authority has chosen to introduce certain exemptions, and this is likely to create
additional costs to the accommodation provider. 
55. Finally, accommodation providers will have to create new processes to manage the
collection and remittance of the levy, including payment arrangements with the local authority,
familiarising themselves with any particular requirements set out in local authority returns. For
larger businesses, there may also be a requirement to train staff to manage these new processes.
On-going administration costs
56. Accommodation providers will have to calculate the additional cost of a visitor levy and
ensure that this amount is collected on each sale of accommodation. For accommodation providers
that use property management systems, this is likely to be negligible. However, for those
accommodation providers that use paper-based systems, this is likely to impose an additional
administrative burden. It may also depend to a large extent on the frequency of room rate price
changes in response to changing demand.
57. On-going costs for accommodation providers will be associated with any processing of
sales data each quarter to ensure an accurate tax return is made to the local authority, reflecting
total revenue from room sales in the previous quarter. Depending on the processes used by a
particular accommodation provider and the complexity of their revenue streams, this is likely to
take some time to complete. Accommodation providers that use property management systems
may be able to streamline this process, reducing the number of manual checks required when
making a return. The time required for accommodation providers that do not use these systems to
complete a tax return may be longer. For the purposes of the Financial Memorandum, we assume
that a typical accommodation provider (or someone employed by them) would need to spend
around half a day compiling a tax return each quarter.
Indicative costings and scenarios
58. As part of the Business and Regulatory Impact Assessment (BRIA) exercise, the majority
of accommodation providers could not quantify the costs that they would face as a result of a
visitor levy being introduced as this depended on the complexity of the proposed visitor levy, in
particular in relation to the operation of exemptions which may be adopted by local authorities.
Some accommodation providers indicated the likely amount of time it may take for certain set-up
and on-going activities identified above to be completed which were then used to inform a set of
reasonable assumptions for compliance costs for typical accommodation providers as reported in
tables 3 and 4 below. In addition, some larger accommodation providers did provide indicative
cost estimates for set-up costs associated with adapting property management systems. All costs
presented should be viewed as illustrative only and may not be representative of the costs to
accommodation providers as a whole. 
59. One hotelier, which operated four hotels in a single local authority, provided a detailed cost
estimate of the set-up and on-going costs they expect could be incurred by their business as a result
of requirements to collect and remit a visitor levy. They estimated initial set-up costs of around
£5,000 to make changes to their booking platform across their four hotels. Other providers
suggested the cost of re-programming their systems would be in the order of £20,000 to £25,000,

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but it should be noted that these accommodation businesses operated across a number of sites
(20+) in different areas of Scotland and therefore had complex requirements. 
60. For small to medium sized businesses, we estimate that a one-off fee is charged by a
property management system (PMS) supplier that may be between £1,000 and £3,000, based on
previous costs reportedly charged for VAT changes, with businesses operating across more sites
potentially incurring higher costs. Other set-up activities identified by accommodation providers
were assumed to absorb between 10 and 30 working days of time for various staff employed by
the business (or external such as accountants, IT specialists) ahead of the introduction of a visitor
levy, which, once accounting for average staff costs, we estimate could cost an additional £2,000-
£7,000 per accommodation provider. Taken together, for a small to medium sized business we
estimate set-up costs may range between £3,000 to £10,000 per business (although the true value
for a particular business could lie outside this range).
61. An Edinburgh hotelier also estimated that it would cost around £50 to prepare a visitor levy
remittance and send this to a local authority, which equates to around £200 per year to remit a
visitor levy which requires quarterly remittance. We assume that the costs of collecting and
remitting a visitor levy will vary across providers, so we use a range of between £100 and £400
per year. 
62. Micro businesses that operate with a turnover below £85,000 and do not need to register
for VAT were assessed separately as they generally have less complex requirements around
property management systems, so may face lower set-up costs but have less experience in remitting
taxes. Set-up activities were assumed to absorb between 2 – 5 days of a business owners time prior
to implementation of a visitor levy. Costs were derived by applying this range to the average profit
generated per working day of accommodation providers in the sector where turnover is less than
£85,000. For micro businesses, based on the average time reportedly taken to complete a VAT
return (13.5 hours, assuming 4 returns per year), we estimate annual on-going compliance costs
associated with a visitor levy return for a typical business would be around £100-£500 per year.
63. Consideration has been given on the application of VAT on a visitor levy. It is recognised
that should a visitor levy be considered liable for VAT, this would increase the total price for the
accommodation and potentially incur further costs to accommodation providers. The application
of VAT may also have additional financial implications for accommodation providers that operate
just below the thresholds for VAT registration or the VAT flat rate scheme. Policy decisions on
VAT remain a reserved matter, so this is not a matter Scottish Ministers can decide. Given that the
UK Government’s final position on the application of VAT will not be confirmed until completion
of the Bill’s passage through Parliament, and the differential impact on businesses depending on
turnover and operations, we have not provided costs on the impact of VAT but note this is an area
where accommodation providers may incur additional operating costs.

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Table 3: Summary table of expected costs for a small to medium sized business in the
accommodation sector in an area where a visitor levy is implemented
A small accommodation provider with a
turnover between £1m and £5m and less
than 50 employees
Year T-1 Year T Year T+1 Year T+2
Set-up costs (excluding one off PMS fee) £2,000-
£7,000
0 0 0
Set-up costs (one off PMS fee) £1,000 -
£3,000
0 0 0
On-going costs 0 £300-£400 £300-£400 £300-£400
Total  £3,000-
£10,000
£300-£400 £300-£400 £300-£400 
Table 4: Summary table of expected costs for a typical micro business in the accommodation
sector in an area where a visitor levy is implemented
A micro business
with a turnover
of less than
£85,000
Year T-1 Year T Year T+1 Year T+2
Set-up costs £150 - £1,100 0 0 0
On-going costs
(excluding
increase in PMS
fees) 
£100-£500 £100-£500 £100-£500
On-going costs
(including
increase in
annual PMS fee) 
£100-£350 £100-£350 £100-£350
Total  £150 - £1,100 £200-£850 £200-£850 £200-£850

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Accommodation provider competitiveness and profitability
64. A further potential cost for accommodation providers relates to the possible impact of a
visitor levy on competitiveness and profitability. The impact of a visitor levy on accommodation
providers’ competitiveness and profitability depends on a number of factors: firstly on whether
accommodation providers pass on the cost to visitors by increasing the price of accommodation;
secondly on the behavioural response of visitors to a change in accommodation prices; and thirdly,
on how the net proceeds from a visitor levy are used to support and sustain the visitor economy in
the local area and improve aspects of a destination that contribute to the overall competitiveness,
such as digital and transport infrastructure, tourist services, and natural and cultural resources.
65. Whilst it is expected that accommodation providers will include a visitor levy in full on an
invoice to visitors, the degree to which accommodation providers will change their pricing
strategies to mitigate the impact of the visitor levy on the price of accommodation for visitors is
not known. An accommodation provider’s willingness to pass on the levy to consumers and how
consumer demand for visitor accommodation responds to any price increase both depend on how
sensitive consumer demand for accommodation is to changes in the price of accommodation - this
is referred to as the price elasticity of demand (PED) in economic theory. The more sensitive
consumers (or in this case visitors) are to changes in price the more ‘elastic’ their demand for
accommodation. The PED, in turn, depends on a number of factors which may vary between and
within local authorities including:
• the proportion of consumer income that the good/service accounts for, whereby
goods/services that account for a higher proportion of income tend to be more elastic;
• the strength of the product/service’s reputation/brand, whereby strongly branded
goods/services tend to be less elastic;
• whether it has good substitutes, whereby goods/services with more substitutes tend to be
more elastic;
• whether the good/service is more of a luxury or a necessity, whereby luxury items tend to
(but not always) be more elastic and necessities tend to be more inelastic;
• the time frame, whereby demand tends to be more elastic the longer the time from the price
change.
66. Generally, a higher price for accommodation will reduce demand for accommodation by
visitors. The degree to which visitors are responsive to a change in the price of accommodation
depends on their sensitivity to price changes as described above. It should be noted that
accommodation costs make up only a portion of an average visitors spend. Therefore, a 1%
increase in accommodation costs would lead to a less than 1% increase in the cost of visiting a
destination. The extent to which visitor demand will fall in response to a less than 1% increase in
the price of accommodation is unclear.

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67. Evidence on the price elasticity of tourist demand in relation to Scotland is limited.  In 2021
the Scottish Government therefore commissioned a literature review of tourism elasticities in
comparable European destinations. Drawing on the elasticities of the 11 destinations that were
found to be most relevant to Scotland, an approximation of tourism elasticities for Scotland was
developed. For the 11 destinations that were found to be most similar to Scotland, estimated PED
values ranged fairly significantly from -5.10 to +2.18 with an overall median of -1.50 and an
overall mean of -1.36, indicating tourism demand in Scotland is likely to be relatively elastic.
68. The literature reviewed also supported the theory that price sensitivity and tourist behaviour
differs by a range of factors including the travel purpose (e.g. business, leisure), the source market
(where the tourist comes from), the type of tourism product, culture, weather and advertising. 
69. Given the range of possible elasticities that may apply to Scotland (and in particular local
authorities within Scotland), there is likely to be wide range of possible impacts on visitor demand
from a visitor levy and therefore profitability for the accommodation sector and tourism sector as
a whole. It is therefore possible that the imposition of a visitor levy will have a negligible impact
on visitor behaviour.
70. Many cities across Europe and across the world have occupancy taxes which are levied at
the accommodation sector, which are similar in the visitor levy as set out in the Bill. As part of the
BRIA, we have looked at 5 places in Europe (Hamburg, Berlin, Barcelona, Paris, Lisbon) where
similar taxes have been introduced or increased in recent years and tracked trends in overnight
visitor numbers before and after the policy change. In almost all cases, visitor numbers in the years
following the introduction of the levy (up to 2019) were higher than in the year prior to the policy
change. These statistics present a compelling case that taxes on visitor accommodation do not
appear in practice to be linked to noticeable negative impacts on visitor demand for
accommodation. However, in their decision-making processes around whether a visitor levy is
adopted locally, we would expect local authorities to assess the impact of the tax on visitor demand
prior and post implementation.  
71. As well as potential impacts on visitor demand, it should be noted that there may be
displacement of some economic activity to other parts of Scotland, with some visitors choosing to
stay outside of the areas where a visitor levy is introduced, or stay with friends and family.
COSTS ON OTHER BODIES, INDIVIDUALS AND BUSINESSES
Costs on individuals - visitors
72. Should accommodation providers, in the long run, pass on the full cost of a visitor levy to
visitors, then those using overnight accommodation in those parts of Scotland where a visitor levy
has been introduced will have to pay a higher price for accommodation than previously. This will
raise the cost of visiting these particular areas, and therefore may lead to some changes in visitor
behaviour as discussed above. As with other sections in this document, this Financial
Memorandum does not include estimates of the possible cost to all visitors should each of the 32
local authorities in Scotland choose to implement a visitor levy.

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73. Accommodation costs vary substantially across the accommodation sector, depending on
the type and quality of accommodation, the location of the accommodation and the season in which
accommodation is booked. Table 5, below, provides some examples of the range of possible visitor
levy amounts payable by different groups of visitors, depending on the type of trip they are
planning under a 1% visitor levy. 
Table 5: Examples of visitor trips and visitor levy payable across different accommodation
types 
Scenario Description Price
Total
taxable
cost
Total Visitor
Levy Payable
(1%)
A
A couple stay in Edinburgh for a
long weekend (3 nights) in August
and stay in an average priced hotel
£220 per
room per
night £660 £6.60
B
A single person stays 2 nights in a
hotel in an average priced hotel in
Aberdeen in November
£80 per
room per
night £160 £1.60
C
Two couples visits Edinburgh for a
short-break (4 nights) using an
Airbnb rental (entire home)
£170 per
property
per night £680 £6.80
D
A group of 4 backpackers travel to
the Highlands for a long-weekend (3
nights) and use hostel
accommodation on their trip
£30 per
bedspace
per person £360 £3.60
E
A family of five (2 adults and 3
children) on a week holiday in April
in self-catering accommodation in
Argyll & Bute
£775 for a
weeks
booking £775 £7.75
F
A family of four (2 adult and 2
children) on a week summer holiday
at a caravan site 
£40 per
pitch per
night £280 £2.80
*Note: Prices are illustrative and are drawn from various sources. 
74. The average price of a dormitory bedspace in a hostel in the Highlands was found to be
around £30 per person per night. In scenario D, a group of 4 backpackers travelling in the
Highlands for a long weekend would be expected to pay an additional £3.60 (30p per person per
night). A typical price of a caravan pitch for a family of four was found to be around £40 per night
in Scotland, as per scenario F, this would mean a family of 4 would pay an additional £2.80 for a
week’s holiday (10p per person per night). A couple visiting Edinburgh in August for a long
weekend and staying in an average priced hotel would pay an additional £6.60 (£1.10 per person
per night) as per scenario A.

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75. It should be noted that, had the Bill legislated for a fixed charge per person per night, the
costs to these groups could have looked very different. For example, a £1 per person per night
charge would have meant the visitors in scenario F paying £28 as opposed to £2.80, whilst the
couple in scenario A would only face a decrease in the levy from £6.60 to £6. This reflects that the
basis of charge in the visitor levy bill is progressive in respect to the cost of accommodation.
76. Whilst the costs to overnight visitors to some parts of Scotland are likely to increase
marginally, the analysis above does not take into account the potential wider benefits to visitors
from how local authorities will use the additional revenue raised to sustain and support the visitor
economy locally. Investments of this nature are likely to enhance the value-for-money and
uniqueness of the destination for visitors, which might mitigate fully or in part the impact of any
small price increases. There is evidence that visitors are increasingly placing value on paying
additional taxes if it is demonstrated that funds are used to enhance local communities. As part of
Booking.com’s 2022 sustainable travel report,4 it was found that 59% of international travellers
surveyed want to leave the places they visit better than when they arrived, and 25% of travellers
would be willing to pay more for travel activities to ensure they are giving back to local
communities. 
Costs on other businesses
77. Scottish businesses may incur increased costs if they choose to meet travel and subsistence
costs for staff whom may be required to travel and stay overnight in other areas of Scotland where
a visitor levy is implemented.  
78. Statistics from VisitScotland’s Visitor Survey indicate that in 2019, across Scotland as a
whole, around 1.6 million (12%) of the total 13.8 million domestic visitor nights estimated to take
place are accounted for by people staying overnight for business purposes. For international
visitors staying overnight in Scotland, it is estimated that 371,000 (11%) of the total 3.4 million
were for business purposes.5 There are also strong regional variations across Scotland; travel for
a business related reason in 2019 made up a higher share of international visits in Grampian (29%
of international visits, 16% of domestic) than in Edinburgh and Lothians (9% of international
visits, 15% of domestic). Greater Glasgow & Clyde saw the highest share of business travel for
domestic visitors (21% of domestic visits, compared to 15% of international visits).6 
79. The additional costs to these businesses will vary and depend on which local authorities
implement a visitor levy scheme, the rate at which a visitor levy would be set and the impact of
any local exemptions to a visitor levy.  
Costs on other bodies
80. Not all accommodation providers are private businesses. Some other charity and not-for-
profit bodies that provide commercial accommodation may face some additional costs, including
the set-up and ongoing administrations costs identified for businesses above. For example, The
National Trust for Scotland (NTS), a registered charity, own and operate a range of commercial 
4 https://www.gstcouncil.org/booking-com-2022-sustainable-travel-report/ 
5 https://www.visitscotland.org/research-insights/about-our-visitors/international/annual-performance-report 
6 https://www.visitscotland.org/research-insights/regions

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This document relates to the Visitor Levy (Scotland) Bill (SP Bill 28) as introduced in the
Scottish Parliament on 24 May 2023 
20
accommodation properties across Scotland. The NTS currently advertise 61 properties available
for booking across a number of areas;7 Table 6 indicates the spread of properties across different
parts of Scotland. Therefore, depending on which local authorities choose to implement a visitor
levy, the NTS may bear similar costs to those that will apply to the accommodation sector in
general. It should be noted that the NTS response to the public consultation indicated that they
were neutral on various proposals for a levy on visitors to Scotland. In addition, in the design of
local schemes, the Bill allows flexibility for local authorities to introduce exemptions at a local
level, which could be applied to accommodation let by charitable bodies, which means bodies such
as the NTS would not face any additional costs.
Table 6: Location of National Trust for Scotland Properties 
Areas of Scotland  Number of NTS
self-catering properties
Edinburgh & East 13
Highlands 21
North East 14
South & West 13
Total 61 
81. Scottish universities that let student accommodation in halls of residence to non-students
outside of term time will also be impacted by the Bill if they are located in a local authority area
that introduces a visitor levy. By way of example, the University of Edinburgh advertises 153
bedrooms available for commercial letting all year-round and 2,500 bedrooms during the summer.8
It is likely that universities will bear similar costs to businesses in relation to complying with any
visitor levy scheme. 
82. Other public bodies might directly benefit from the provisions in the Bill. As stated in the
overview section, revenues from the visitor levy will be required to be spent on developing,
supporting or sustaining facilities or services which are substantially for or used by those visiting
the scheme area for leisure purposes, which could include proving funding for organisations that
manage and promote particular destinations. These organisations could therefore benefit from an
additional sustainable funding stream for their work. There may also be indirect benefits on
businesses who benefit from an improvement in the visitor offer in an area, for example sightseeing
tour businesses benefiting from the development of amenities around a historic site.   
7 Sourced from the National Trust for Scotland website, data extracted on 19.01.202
https://www.nts.org.uk/holiday-accommodation
8 https://www.uoecollection.com/

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Scottish Parliament on 24 May 2023 
21
SUMMARY TABLE
83. The table below summarises the estimated costs outlined in this Financial Memorandum.
Decisions about the implementation of the Bill will take place in due course. For the purposes of
this Financial Memorandum and estimating the time when the financial impact of the Bill will
arise, it is assumed that the earliest a visitor levy could be introduced in any part of Scotland is
2026.
Table 7 
Set-up costs  Recurring costs
Scottish Government Minimal None
Local Authorities £110,000 - £480,000 per
local authority
£190,000 - £500,000 per local
authority
Accommodation providers –
businesses and liable public
bodies
£3,000 - £10,000 per
accommodation provider
(small to medium size)
£150 - £1,100 per
accommodation provider
(micro size)
£200 - £400 per
accommodation provider
(small to medium size)
£100 - £500 per
accommodation provider
(micro size)
Other businesses None Minimal
Other bodies None None

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This document relates to the Visitor Levy (Scotland) Bill (SP Bill 28) as introduced in the
Scottish Parliament on 24 May 2023 
SP Bill 28–FM  Session 6 (2023) 
VISITOR LEVY (SCOTLAND) BILL 
FINANCIAL MEMORANDUM 
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