Democracy Spraffa

Smart Social Housing

Renfrewshire Council · 18 February 2026
Back to Leadership Board — 18 February 2026 and its agenda

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___________________________________________________________________
To:  Leadership Board
On:  18 February 2026
_________________________________________________________________________
Report by: Chief Executive and Director of Finance & Resources
_________________________________________________________________________
Heading: Smart Social Housing
_________________________________________________________________________   
1.  Summary 
1.1  In February 2025, a comprehensive report was presented to the Leadership Board
providing an overview of the Council’s transformation activity to date, setting the
strategic context, and detailing the fifth phase of Renfrewshire Council’s transformation
programme, named Reshaping Renfrewshire. 
1.2 In that report, it was highlighted the work being progressed to develop a new and
innovative, first in the UK, project focused on the deployment of Smart Technology at
scale within the Council’s social housing stock. The Smart Social Housing (SSH)
project sets out an ambition to develop a business case to secure the deployment of
market leading fibre broadband connectivity and smart sensor assets into the Council’s
social housing units at no cost to the tenant. 
1.3 In addition to delivering market leading digital access for tenants, helping to
significantly address inequality of access to digital and on-line services, the project is
focused on providing the connectivity foundations to accelerate the delivery of digitally-
enabled priorities and outcomes for the Council, the Health and Social Care
Partnership, and potentially wider partners including the NHS who are progressing
major service redesigns. 
1.4 The SSH project is strongly aligned across all the Council’s strategic priorities and
represents as sector leading piece of transformational work. This report sets out the
progress that has been achieved in the development of the SSH business case and
seeks approval to move forward with an initial Phase 1 Test of Change stage to further
develop the business case solution in a live environment across a diverse cohort of
2,000 of the Council’s social housing units. 
1.5 This diverse selection of housing units will be designed to test the adaptability and
impact of proposed changes across varied living environments, helping to identify best
practices, barriers, and opportunities for scaling across the wider housing portfolio.

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1.6 It is proposed that this test of change phase 1 is progressed over 2026 and 2027 with
the 2026 period likely to be required for procurement, project planning and delivery
leaving 2027 to provide a full 12-month operational assessment period.   
1.7 This approach will provide the Council with the opportunity to develop a robust
evidence-based full business case and provide confidence whether additional phases
to deliver a full roll out across all properties should or should not progress in future
years. Suitable exit provisions will be established as part of the procurement strategy
to ensure the Council is able to exit the arrangement for the 2,000 units should the
business case ultimately fail to demonstrate a sufficiently strong return on investment. 
1.8 Resources already built into the current Housing Business Plan for sensor deployment
and resources deployable from the Council’s Change Fund which is used to support
general fund transformation programmes can be utilised to fund this exploratory phase
1 of the project, with appropriate approval being made in the 2026/27 budget.
_________________________________________________________________________ 
2.  Recommendations 
2.1   It is recommended that the Board: 
• Approve that the Smart Social Housing Project Phase 1 is progressed in line with
the details set out in section 3 of the report and that appropriate financial provision
is incorporated into the 2026/27 budget arrangements. 
• Note that regular updates as part of the overall Reshaping Renfrewshire report will
continue to be brought to the Board at appropriate key junctures as the overall
programme is progressed. 
_________________________________________________________________________ 
3.  Background 
3.1 As previously reported to the Board, the Smart Social Housing (SSH) project set out
an ambition to develop a business case opportunity to secure the deployment of market
leading fibre broadband connectivity and smart sensor assets into the Council’s social
housing units at no cost to the tenant. 
3.2 In addition to delivering market leading digital access for tenants, helping to
significantly address inequality of access to digital and on-line services, the project is
focused on providing the connectivity foundations to accelerate the delivery of digitally-
enabled strategic priorities and outcomes for the Council, the Health and Social Care
Partnership, and potentially wider partners including the NHS who are progressing
major service redesigns such as Hospital at Home which is highly reliant on resilient
and secure connectivity. 
3.3 This project is a first-of-type in the UK, highly innovative and seeks to build on and
leverage the benefits of the existing digital infrastructure investments delivered by the
Council across Renfrewshire, achieved primarily through the private investment in
connectivity infrastructure attracted by the Council’s innovative Connectivity as a
Service (CaaS) framework. 
3.4 The underlying financial premise on which the business case has been developed is
delivering investment that secures broadband connectivity and environment sensors
at-scale into 10,000 social homes on a self-financing basis through the facilitation of
savings enabled from significant improvements in the pro-active management and

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maintenance of the housing stock, delivery of housing related tenant support services,
as well as facilitating the HSCP and NHS partners to deliver digital led redesign of
services which are critical to unlock financial savings and avoid future costs within their
respective sectors. 
3.5 The key design principles underpinning the SSH business case are as follows: - 
• Public Asset: the SSH investment will provide a secure and reliable broadband
connection to the Council’s social housing assets and also provide a Renfrewshire-
wide sensor network (loRaWAN) – it is a proposed anchor investment in a public
asset which provides the foundations for deploying smart technologies at scale to
transform Council and HSCP services and improve the lives of tenants, service
users, patients, and residents in Renfrewshire. 
• All Homes & Settings: the loRaWAN network will allow sensors to be deployed
into any home (Council home, Housing Association home, privately owned home,
private rented home), any accommodation (temporary and supported), and any
care setting (extra care housing, care home, nursing home, hospice, etc) across
Renfrewshire, whilst ‘point’ connectivity solutions (broadband connection and wifi
provision inside the home or building) will support video calling/2-way voice in all
locations outside the 10,000 social homes providing equity of access to care
services regardless of the tenure of the service user’s home. 
• Tenant Choice: the delivery of a Council broadband connection into social homes
will be ‘dual connectivity’ in that it will allow tenants to opt-in to personal use of the
superfast broadband connection provided by the Council at no cost. It does not
however preclude the tenant from arranging or maintaining their own existing
connectivity solution from another private provider if they so wish – they will retain
this choice. Should the tenant choose to operate with their own broadband provider
this will have no impact on the resilient broadband connection to the home being
used by the Council, HSCP, NHS, and community partners to support digitally-
enabled service redesign, to improve the condition and performance of the housing
asset, and to improve the health and wellbeing of the families living in the property.   
• Embedding Proactive Prevention & Early Intervention:  the improvement
opportunities will focus on establishing data insights via a single data and
communications platform to underpin service change and transformation founded
on early intervention and prevention principles, avoiding escalation in issues with
the housing assets and/or tenants and prevent more expensive service
interventions and response further down the line – securing better service
provision, better service outcomes for users and delivering efficiency savings. 
• Future Cost Avoidance: avoiding step changes in future costs is a key driver for
change, especially across Adult Social Care (all services, not just Older People’s
services) and across an ageing housing portfolio where increasing safety,
efficiency, and homelessness prevention standards must be met under the
Housing (Scotland) Bill recently passed. 
• Single View of the Asset & Person: approaches to the deployment of smart
technology solutions across the UK by public bodies have more often than not been
issue-specific (e.g., damp & mould sensors) and have their own hardware,
dashboards, and alerting platforms.  This siloed approach creates complexity and
added cost, whilst losing the impact of being able to link and aggregate data around
the asset and the person – the SSH solution is intentionally designed to avoid

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siloed investments which risks leading to increased technology and data
complexity, increases costs, and reduces the overall return on investment. 
• Leverage Existing Investments:  the SSH solution will leverage value from the
Council’s investment in its new Housing Management System (HMS) outlined
above, in future deployment of developing AI capabilities, and from its Connectivity
as a Service (CaaS) framework and existing connectivity infrastructure. 
• Stacked Invest to Save Cases:  the social housing connectivity and wider
loRaWAN network is a technology foundation to enable a portfolio of invest to save
cases to be developed over a period of time, these being ‘stacked’ across Housing,
Care, Energy, and Place which can be implemented in different settings through
phases of implementation. The scale of benefits – both financial and in terms of
service improvements will therefore grow over time accelerating the scale and
increasing the strength of the benefit case and financial payback. 
3.6 The Non-Financial Benefit Case 
As outlined above, the underlying financial premise of the business case is to secure
long-term service-based savings that both meet the costs to develop and deliver the
project but also meet the ongoing connectivity costs over the long term. The assessed
financial aspects of the business case are summarised from section 4.8.14 below.
However, it should also be recognised that the benefits case extends beyond the
financial case, with significant service and social benefits enabled through the project
as outlined below. 
Benefits to Housing Environments 
3.7 Smart housing technologies improve safety with real-time alerts from locks and alarms,
can boost energy efficiency through sensors and thermostats, and prevent costly
repairs by detecting damp or mould and other safety hazards. Automated systems
streamline security operations, while IoT analytics support better housing management
and investment decisions. Digital access also enables tenants to become more digitally
engaged as affordability access barriers are removed, so tenant engagement via digital
channels can increase to reduce costs and improve tenant satisfaction. 
• Legal & Regulatory Compliance: Smart data insights support proactive prevention
of safety hazards, with 29 hazards being introduced via Awaab’s Law during 2026. 
• Improved Safety & Security: Smart locks and alarms can provide real-time alerts
and monitoring. 
• Energy Efficiency: Smart sensors and thermostats reduce energy consumption,
lower bills, and tackle fuel poverty. 
• Proactive Maintenance: Early detection of damp/mould prevents costly repairs and
improves tenant health. 
• Operational Efficiency: Automated control of sprinklers, CCTV, and security doors. 
• Enhanced Data Management: IoT and analytics enable better decision-making on
housing conditions. 
• Digital Access for Benefits: Ensures tenants can more easily apply for Universal
Credit and housing costs online.

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Education & Employability Benefits 
3.8 Access to online platforms supports continuous learning and workforce development,
while remote learning and flexible work opportunities remove geographic barriers as
people can work from home. Collaboration tools enhance student–teacher interaction,
and online courses help improve employability. Additionally, digital platforms guide
school leavers toward positive destinations, ensuring better educational and career
outcomes. 
• Access to Learning Resources: Online platforms support continuous learning and
workforce development. 
• Remote Learning & Work: Flexible education and job opportunities beyond
geographic limits, including allowing people to work from home. 
• Collaboration Tools: Enhance student-teacher interaction. 
• Skills Development: Online courses improve employability. 
• Support for School Leavers: Digital platforms guide positive destinations. 
Health & Social Care Benefits 
3.9 Telemedicine, hospital at home and telecare enables remote hospital care,
consultations, improving access to healthcare, while wearable devices support self-
management of long-term conditions. Enhanced information sharing fosters better
collaboration among healthcare providers, and assistive technologies promote greater
independence and safety at home.  Additionally, broadband-enabled community alarm
services deliver urgent response and resilience for vulnerable residents, whilst video
calling and smart messaging can be incorporated into care packages to reduce the
need for visits to homes whilst increasing contact with service users and patients,
including family contact to build support resilience and reduce pressures on care
teams. 
• Telemedicine: Remote consultations improve access to healthcare, including as
part of virtual ward models of care. 
• Video Calling: Video solutions can be used as part of care team check-ins (e.g.,
medication prompts) and by families and community resources to reduce social
isolation and loneliness and build personal and support resilience.    
• Health Monitoring: Wearables support self-management of long-term conditions. 
• Information Sharing: Better collaboration among healthcare providers. 
• Assistive Technologies: Greater independence and safety at home. 
• Community Alarm Service: Broadband-enabled alarms provide urgent response
and resilience.

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Social Inclusion & Social Connection Benefits 
3.10 Community and family connectivity through social media and video calling helps
reduce isolation and foster relationships, while improved digital access makes it easier
for tenants to use essential services such as banking, public services, and social
support. 
• Community Connectivity: Reduce social isolation and build social and support 
networks. 
• Access to Services: Easier access to banking, public services, and advice
services. 
Efficiency & Cost Savings Benefits 
3.11 Smart housing solutions deliver significant benefits by reducing damp and mould issues,
lowering the number of void properties, lowering tenant engagement costs, and
providing opportunity to lower insurance premiums. Smart care technologies help
prevent hospital admissions, reduce care costs, and improve medication compliance.
Meanwhile, smart place initiatives provide the opportunity to enhance infrastructure
management, strengthen flood prevention measures, and improve air quality. 
• Smart Housing: Reduced damp/mould issues, fewer voids, lower insurance
premiums, and lower tenant engagement costs. 
• Smart Care: Fewer hospital admissions, reduced care costs, improved medication
compliance. 
• Smart Places: Better infrastructure management, improved flood prevention, and
air quality. 
3.12 Given more services are being delivered online, often as the transactional route of
choice, across the private sector but equally through public services and 3rd sector
organisations, as digital technology increasingly becomes a critical element of social
connectedness and as digital connectivity becomes an increasingly important part of
supporting everyday functions in-home, digitally excluded households are at
increasing risks of being left behind.  It is in this context that the SSH project seeks to
fill this digital gap for some of the most deprived communities across Renfrewshire and
secure digital connectivity for all Council tenants as a core function of their home,
taking a major step to address digital and social inequality. 
3.13 Enabling digital connectivity for Council housing tenants to thrive in a digital world,
empowers tenants through increased choice and control in the way they interact with
the Council, provides faster access to services and improves customer experience,
while providing potential opportunities to radically transform, for the better, the way in
which the Council delivers supports and services. 
The Financial Case 
3.14 Based on detailed soft market engagement and taking advantage of the economies of
scale offered by scale of the social housing stock, a procurement exercise could secure
installation across all 10,000 units for approximately £1.3 million with annual recurring
cost of circa £2.4 million.

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3.15 As outlined in the Executive Overview of the business case attached at Appendix 1,
the portfolio of potential invest to save cases and associated financial benefits are
significant. For the purposes of the business case development, detailed work to
estimate financial savings focused on “priority” opportunities within Housing and Social
Care. 
3.16 The assessment of the scale of savings achievable, has relied upon both evidence
secured from the Council’s own recent pilot of the use of sensors within a limited
number of social housing units and evidence secured from other councils across the
UK in both the housing sector and social care sector in relation to the use of home-
based technology. 
3.17 Careful consideration and a level of prudence has been applied to estimated savings,
recognising desk top business case led estimates carry a risk of overstatement of what
can be crystalised as a saving in a live operational setting. Saving estimates have
therefore been framed within a broad range, and as outlined below require to be
subject to further assessment, live validation and due diligence to secure sufficient
confidence and greater certainty. 
3.18 Within Housing a portfolio of 21 opportunities were identified, with 8 priority
opportunities considered in detail with 13 earmarked as stacked opportunities subject
to future development.  Of the 8 prioritised opportunities, the estimated saving range
from £1.4 million - £2.8 million per annum. 
3.19 Within Health & Social Care a portfolio of 16 opportunities were identified, with 3 priority
opportunities considered in detail with 13 earmarked as stacked opportunities subject
to future development.  Of the 3 prioritised opportunities, the estimated saving range
from £0.4 million - £1.1 million per annum. 
3.20 Assuming a mid-point of the estimated savings could be achieved in an operational
environment across these 11 priority areas in isolation, a financial payback period of
around 3-4 years would be achievable assuming no further opportunities were
deployed.  As outlined earlier, in reality the expectation is that further opportunities
would continue to be developed and deployed in future phases both across housing
and health and social care, but across other service areas. 
3.21 Notwithstanding the positive high level financial assessment based on a limited
proportion of deliverable opportunities considered by the business case, it is not
sufficiently robust to support a recommendation for a commitment to move forward the
business case in full at this stage given the breadth of the range of assessed saving
potential.  Greater certainty and a tighter more strongly defined range of assessed
savings would be required to secure the appropriate degree of confidence in the
underlying strength of the future savings pipeline.  As outlined earlier in the report, this
is an innovative project with no similarly scaled exemplar across the UK and therefore
alternative evidence on which to rely on is limited. 
3.22 In these circumstances, it is recommended that a procurement exercise is progressed
to deliver a limited but suitably substantial test of change phase 1 covering
approximately 2,000 units.  This will provide the Council with the opportunity to develop
the business case in real time, with a locally developed live evidence base across a
carefully selected sample of properties and at a manageable scale, both operationally
and financially.  It is recognised that this represents a complex and innovative project
to deliver and will require careful planning, development, implementation and
engagement with existing tenants.

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3.23 The selected test of change sites will be an intentionally diverse cross-section of
housing types selected to reflect the full spectrum of housing contexts, including a high-
rise tower block, which present unique challenges in terms of infrastructure, safety,
and community engagement; temporary accommodation units, offering insights into
transient housing needs and support mechanisms; older adult complexes, where
considerations around accessibility, health monitoring, and wellbeing are paramount;
and new build developments, providing opportunities to explore integration of modern
technologies from the outset.  Houses located within some of the most deprived areas
will also be included to ensure the test of change phase considers and assesses how
the technology can best be harnessed to address inequalities and support those who
may benefit most from innovation. 
3.24 Additionally, a rural village setting will be selected to explore the distinct connectivity
challenges and opportunities faced by more remote communities, ensuring that digital
inclusion efforts extend beyond urban centres and reflect the needs of all residents
across the council area. 
3.25 This diverse selection is designed to test the adaptability and impact of proposed
changes across varied living environments, helping to identify best practices, barriers,
and opportunities for scaling across the wider housing portfolio. 
3.26 It is proposed that this test of change phase 1 is progressed over 2026 and 2027 with
the 2026 time period likely to be required for procurement, project planning and delivery
leaving 2027 to provide a full 12 months operational assessment period.  This
approach will provide the Council with the opportunity to develop a robust evidence-
based full business case, and provide confidence whether additional phases to deliver
a full roll out across all properties should or should not progress in future years.
Suitable exit provisions will be established as part of the procurement strategy to
ensure the Council is able to exit the arrangement for the 2,000 units should the
business case ultimately fail to demonstrate a sufficiently strong return on investment. 
3.27 Resources built into the current Housing Business Plan for sensor deployment and
resources deployable from the Council’s Change Fund which is used to support
general fund transformation programmes can be utilised to fund this exploratory phase
1 of the project, with appropriate approval being made in the 2026/27 budget. 
_________________________________________________________________________ 
Implications of the Report 
1. Financial – As outlined in the report the Phase 1 stage is fundable from existing
resources earmarked in the Housing Business Case for Sensor Development and from
the General Fund Change Fund Resources designed to support transformation
projects. 
2.  HR & Organisational Development – none. 
3. Community/Council Planning – the SSH project focuses the delivery of priority
outcomes as outlined in the Council Plan. 
4.         Legal - none 
5.         Property/Assets – the delivery of the project will support the Council to better and pro-
actively maintain the Council’s housing stock.

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6.         Information Technology – the SSH project will provide high quality digital connectivity
provision into Council housing, helping to address digital exclusion and support the
Council through the deployment of key sensor and other technological capability
deliver transformation and improvement in service provision. 
7.         Equality and Human Rights – An EQIA will be undertaken in developing this next stage
of the business case for smart social housing. 
8.         Health and Safety - none 
9.         Procurement – Phase 1 stage will be subject to an appropriate procurement exercise
as part of its implementation. 
10.       Risk – the transformation programme is a key element of mitigating the medium-term
financial challenge for the Council. 
11.       Privacy Impact – none 
12.       COSLA Policy Position – none 
13. Climate Risk – none. 
14. Children’s Rights – the provision of free digital connectivity within the home will provide
the opportunity to address digital exclusion within the home and support children’s
learning at home. 
Author:         Alan Russell - Chief Executive 
Alastair MacArthur - Director of Finance & Resources

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APPENDIX 1 
Smart Social Housing (SSH) Project 
Phase 1 Demonstrator 
Executive Summary 
A pioneering strategic investment to improve the environment and efficiency of
social homes and the health and wellbeing of social tenants by deploying super-
fast broadband and smart digital solutions into an initial 2,000 social homes in
Renfrewshire to evidence the case for expanding the roll out across the Council’s
social housing estate
1.  Purpose of Document
 To summarise the strategic rationale for the proposed Smart Social Housing (SSH)
demonstrator.
 To summarise the SSH solution and its key design principles. 
 To highlight the benefits and social value opportunities identified with Housing and Adult
Social Care (ASC) teams from business case analysis during 2024 and 2025, these now
being prioritised, tested, and validated during the proposed Phase 1 demonstrator in 2026
and 2027. 
2.  The Strategic Case 
2.1  Delivering National Priorities
• Digital exclusion is a priority in Scotland as it’s recognised that too many people and
families are being left behind in our digital age:

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“Digital exclusion matters. It can affect people’s access
to services, social connections, health, and economic
and financial wellbeing.  It can have a severe impact on
people’s lives, especially those most on the edges. 
For public service reform to be effective it needs to
make sure that digitalisation leaves no one behind.”                                                                                               
- Audit Scotland, ‘Tackling Digital Exclusion’, August 2024 
• Proactive prevention is a priority as it’s recognised that demand and cost projections are
not sustainable and digital and data must be used to support new ways of delivering public
services:
“We are not going to be able to make the money we have
available for public services match the demand for those
services unless we ramp up our use of technology.
Technology must be deployed in a way that empowers,
enables our public sector to integrate better, makes it more
efficient, and most important of all, facilitates the essential
shift to a front-foot focus on prevention.”                                                          
- First Minister, ‘National Renewal Commitment’, June 2025 
2.2  Accelerating Council Priorities
• The SSH solution is designed to accelerate the Council's overarching priority to improve
outcomes for children and families whilst delivering tangible benefits to support positive
place, economy, fair, and green outcomes at scale across Renfrewshire.  The
demonstrator will aim to evidence this strategic fit:

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2.3  Accelerating Health & Social Care Priorities
• The SSH solution would accelerate the HSCP’s priority to deliver a future where people
are healthier and connected, enabled, and empowered, with sustainable service models
being in place. The demonstrator will aim to evidence this strategic fit: 
2.4  Accelerating Community Planning Priorities
• The SSH solution would accelerate the community planning focus on enabling thriving,
well, fair, and safe communities, whilst would directly support low income families, tackle
health inequalities, and address the climate emergency.  The demonstrator will aim to
evidence this strategic fit:

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2.5  Enabling Benefits for Tenants, the Council, the HSCP & NHS
• The SSH solution would allow benefits to be realised at scale for tenants, the Council, the
HSCP, and the NHS.  The demonstrator will aim to evidence as broad a range of benefits
as possible: 
3.   The Solution 
3.1  The 5 Pillars (Housing, Energy, Care, Health, & Places)
• The SSH solution is focused on delivering benefits and savings opportunities across
housing, energy, care, health, and places:

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3.2  The Building Blocks (Connectivity, Digital, Communications, &
Insights)
• The connectivity foundations allow smart digital and communications solutions to be
deployed to provide actionable insights that support transformed and sustainable public
services: 
3.3  The SSH Design Principles
• The following principles have guided the development of the proposed SSH solution:

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3.4  Enabling a Strategic Focus on Proactive Prevention
• The SSH solution is designed to provide actionable insights to enable early intervention to
prevent an escalation in issues, impacts and costs linked to assets, people, and places: 
3.5  Proactively Preventing Damp & Mould 
• Proactively preventing the impact of damp and mould will become a legal requirement
for all social landlords in 2026 when the Housing (Scotland) Bill enters statute, whilst
compliance with all 29 safety hazards in social homes covered under Awaab’s Law will
have to be assured.  The SSH solution is designed to prevent adverse health impacts for
tenants and escalating cost impacts for the Council:

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3.6  Proactively Keeping People Safe, Well & Independent at Home
• The housing, health and care system is under significant pressure which will only increase
over time as housing stocks become older and as people live longer but with multiple long
term conditions and increased acuity of housing, health and care needs.  Proactive
prevention is therefore essential: 
4.   The Phase 1 Demonstrator Scope & Objectives 
4.1  The SSH Phase 1 Scope
• A SSH Phase 1 Working Group has been established with resources from Housing and
Adult Social Care services being allocated to optimise the design of the demonstrator and
prioritise the benefits and social value areas to be tested and proven from the portfolio of
SSH opportunities:

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• The scoping and design analysis will consider:
• the living and care locations to be connected
• the smart sensors and solutions to be deployed
• the service areas where smart solutions will be tested 
• the savings, benefits and social value areas to be monitored
• the process, roles, training, and technical integration changes required to scale 
• The Working Group will deliver a summary of the solution and service design, technical
design, demonstrator implementation and live-testing plan, and Phase 1 business case
(investment costs & savings, benefits, and value to be targeted). 
• The SSH invest to save analysis provides a strong foundation for this scoping and design
analysis. 
• A SSH Phase 1 Steering Group will provide strategic oversight to ensure the programme
of work progresses to plan and is as successful as possible given the strategic importance
for the Council and partners of maximising benefits from using digital, data, and
automation solutions at scale. 
4.2  The SSH Improvement Themes 
• The SSH solution is focused on improving homes, lives, and communities, with the return
on investment (ROI) modelling being based around several core themes:

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• The SSH invest to save analysis has already identified the priority ROI areas to test and
validate, where recurring savings opportunities are strong, where legal and regulatory
compliance would be supported, and where social value across Renfrewshire’s
community planning partners would be multiplied.  A summary of the Damp & Mould
opportunities and Voids opportunities are shown below:

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4.3  The SSH Phase 1 Objectives 
• The Phase 1 demonstrator will test how smart data and smart solutions can be used to
redesign Council and HSCP services to accelerate savings, benefits, and social value. 
• The scope of the demonstrator across housing, energy, care, health, and place services
will be shaped to test solutions in key priority areas driven by strategic alignment, risk and
compliance, benefits and social value, and recurring savings and future cost avoidance. 
• The ROI from the demonstrator will be measured and used to inform a business case for
connecting all social homes and scaling up the use of smart solutions across the prioritised
service areas.
4.4  Top 3 Risks To Manage
• The following risks have already been identified and prioritised by the SSH project team
and mitigating actions are ready to be implemented to avoid the risks and protect the
invest to save case:

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5.   Conclusions 
• The focus on a Phase 1 test of change is designed to reduce the risk for the Council and
partners by basing a decision to proceed to full SSH roll out on a portfolio of live
implementations with demonstratable benefits and social value returns. 
• Renfrewshire Council would be a sector leader for smart and connected social housing
and using digital solutions and data insights to enable Smart Housing, Smart Energy, Smart
Care, Smart Health, and Smart Places. 
• Appropriate Phase 1 governance and oversight will be established via the Working Group
and Steering Group, with regular updates being provided via appropriate Committee
channels. 
• The Phase 1 activities would be funded using existing resources from across the Housing
Business Plan and the Council Change Fund.