Democracy Spraffa

Agenda Document Pack - Infrastructure, Land and Environment Policy Board - 15/06/2022

Renfrewshire Council · 15 June 2022
Back to Infrastructure, Land and Environment Policy Board — 15 June 2022 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

Notice of Meeting and Agenda
Infrastructure, Land and Environment Policy Board 
Date Time  Venue
Wednesday, 15 June
2022
13:00 Council Chambers (Renfrewshire),
Council Headquarters, Renfrewshire
House, Cotton Street, Paisley, PA1 1AN 
MARK CONAGHAN
Head of Corporate Governance 
Membership 
Councillor Jennifer Adam:  Councillor Jacqueline Cameron:  Councillor Carolann
Davidson:  Councillor Audrey Doig:  Councillor Chris Gilmour:  Councillor John Gray: 
Councillor John Hood:  Councillor James MacLaren:  Councillor Janis McDonald: 
Councillor John McNaughtan:  Councillor Will Mylet:  Councillor Iain Nicolson: 
Councillor Ben Smith:    
Councillor Michelle Campbell (Convener):    Councillor Stephen Burns (Depute
Convener):   
Hybrid Meeting 
Please note that this meeting is scheduled to be held in the Council
Chambers.  However, it is a hybrid meeting and arrangements have been made for
members to join the meeting remotely should they wish. 
Webcasting of Meeting 
This meeting will be filmed for live or subsequent broadcast via the Council’s internet
site – at the start of the meeting the Convener will confirm if all or part of the meeting
is being filmed.  To find the webcast please navigate to 
https://renfrewshire.public-i.tv/core/portal/home 
Members of the Press and Public 
Members of the press and public wishing to attend the meeting should report to the
customer service centre where they will be met and directed to the meeting.  
Page 1 of 180

Page 2

Apologies 
Apologies from members. 
Declarations of Interest 
Members are asked to declare an interest in any item(s) on the
agenda and to provide a brief explanation of the nature of the
interest. 
1 Operational Performance Report 
Report by Director of Environment & Infrastructure. 
5 - 12 
2 Service Delivery Plan 2021/22 and Outturn Report and
Service Improvement Plan 2022-25 
Report by Director of Environment & Infrastructure. 
13 - 88 
3 Environment and Infrastructure Health, Safety and
Wellbeing Plan 2022/23 
Report by Director of Environment & Infrastructure. 
89 - 100 
4 School Parking Exclusion Zones – Safer Schools
Evaluation 
Joint report by Director of Communities and Housing Services
and Director of Environment and Infrastructure Services. 
101 - 112 
5 Community Asset Transfer Policy and Procedures 
Report by Chief Executive. 
113 - 154 
6 Community Asset Transfer Return (1st April 2021 –
31st March 2022) 
Report by Chief Executive. 
155 - 158 
7 Lease of Craigielea House, Blackstoun Road, Paisley,
PA3 1NB 
Report by Chief Executive. 
159 - 164   
Page 2 of 180

Page 3

8 India Tyres Playing Fields, Community Asset Transfer
request by Inchinnan Development Trust 
Report by Chief Executive. 
165 - 168 
9 Shop at 30 Glenburn Road, Paisley 
Report by Chief Executive. 
169 - 172 
10  Disposal of land from Paisley Common Good, Bridge
Street, Paisley 
Report by Chief Executive. 
173 - 180 
Page 3 of 180

Page 4

Page 4 of 180

Page 5

1 
To:  Infrastructure, Land and Environment Policy Board 
On: 15 June 2022 
Report by: Director of Environment & Infrastructure 
Heading: Operational Performance Report 
1. Summary 
1.1 This report provides an overview of key service activities since the last Policy Board
report on 23 March 2022 and an operational performance update on the services and
key projects delivered during this period. 
1.2 Operational Services have continued on a ‘business as usual’ basis while working
within Covid-19 restrictions.  All required safety measures are in place and are now
well established. 
2. Recommendations 
It is recommended that the Infrastructure, Land and Environment Policy Board: 
2.1 Approves the operational performance update detailed within this report. 
3. Background 
3.1 Environment & Infrastructure provides essential services to every household in
Renfrewshire and works in partnership with the local community, other service areas
and Community Planning Partners, to deliver key Council priorities and initiatives.  A
progress update on the main activities delivered by the services within Environment
& Infrastructure, in respect of the areas of activity delegated to this Policy Board, is
detailed below.
Item 1
Page 5 of 180

Page 6

2 
3.2 Operational Services continued to deliver services as normal while working within the
Covid-19 restrictions. These included social distancing, enhanced cleaning and PPE
measures.  Employees across the service have shown great commitment and
resilience while delivering essential services, across Renfrewshire. While most of the
restrictions have now been removed covid is still impacting on absence levels across
our workforce, this coupled with additional annual leave that was carried forward from
last year is having resource implications for operational services.   
Updates for Infrastructure Land and Environment Policy Board 
4. Fleet, Roads and Transportation 
4.1 Fleet Services 
4.1.1 Fleet Services have implemented a new electronic key management system for the
sustainable pool fleet. The system has been thoroughly tested and will be rolled out
service by service over the coming weeks. The system utilises an automated key
safe system aligned to a new and improved online booking system that automates
the issuing and returning of keys, helping to manage daily operations. It also works in
conjunction with our existing vehicle tracking system allowing the utilisation and
efficiency of the vehicles to be monitored.  The new key management system offers
an intelligent control, administration, and documentation process for keys and can be
managed remotely creating the highest degree of efficiency in everyday operations. –
remove green 
4.2 Roads Capital Programme 
4.2.1    The Roads Capital Investment programme for 2022/23 has commenced with around
20 of the programmed carriage-way resurfacing schemes completed to date, the
footway resurfacing, large area patching, surface dressing and micro-surfacing
programmes are due to commence in the summer. 
4.3 Community Investment Fund 
Members were updated at the last meeting of the ILE Policy Board in relation to the
launch of the #YouDecide campaign on 4 October 2021. 
4.3.1  The engagement with the communities has been a positive experience with
communities and individuals contributing 2,843 ideas. This initial list of ideas has
been reduced to a long list of 174 ideas. These 174 suggestions are now undergoing
assessments for deliverability and design which will then inform the shortlist that
goes to the public vote in Summer 2022. 
Page 6 of 180

Page 7

3 
4.4 Active Travel Update 
4.4.1 The Paisley to Renfrew riverside cycle and pedestrian route started the build phase
in late January 2022. To date on the section from Abercorn Street towards Wright
Street the vegetation has been cleared, the ducting for lighting columns and kerbing
have been installed. The project will provide an important active travel link from
Paisley Gilmour Street Station all the way to the River Clyde. The route passes close
to two primary schools, the new Paisley Grammar Campus, two public parks and a
number of important retail and employment sites. Stakeholder engagement on some
smaller ‘design and build’ elements has begun.  In addition, work has now
commenced in providing cycling links to the Glasgow Airport Investment Area and
this will form an important element in the Council’s cycling strategy network going
forward. 
4.4.2 Causeyside Street Cycle Lane 
The Council is working to transform Paisley town centre using its significant cultural
and heritage story to promote it as a great place to live and visit. There is significant
investment in historic venues in the town centre including Paisley Museum and Town
Hall and we are exploring ways to improve access and connectivity to these locations
for visitors and residents. We are developing plans to investigate reform options for
Causeyside Street to enhance walking, cycling and public transport connections for
residents, businesses and visitors. 
The initial stages of this project will look to improve infrastructure and connections
between Gilmour Street and Canal Street train stations, providing cycling
infrastructure, formalising car parking arrangements to remove illegal parking
activities and to improve the streetscape and connections to amenity areas such as
Dunn Square. 
We will be launching a consultation on initial plans for the project, the consultation
will involve visiting every business within the area, engaging with local ward
councillors, key stakeholders such as Paisley First and Public Transport Operators
and providing a site presence during the consultation. We anticipate that the
consultation will be launched in late June and will run for a period of 4 weeks. 
4.4.3 Smarter Choices, Smart Places 
Environment & Infrastructure Services are working with schools and communities to
implement three new Active Travel projects as part of the Smarter Choices, Smarter
Places funding programme: 
• Beat the Street
This project aims to increase people’s activity levels and improve health.  It’s a
behavioural change initiative that is focused around a game.  During the game,
residents record their distance walked/cycled by tapping their Beat the Street
card on Beat Boxes on lamp posts at various locations.  They can view their total
distance accumulated online, creating competition whilst rediscovering their local
Page 7 of 180

Page 8

4 
area.  It is suitable for all ages.  Locations for the game will take place in Paisley
following the success of last year’s programme in Bridge of Weir, Houston,
Linwood, Johnstone. Lochwinnoch and Elderslie. 
• School Active Travel Promotion
Up to 20 Primary Schools can engage with a year-long initiative (WOW – Walk to
School) that rewards pupils with monthly badges for travelling actively for a set
period of days.  This is particularly useful to use with schools that report
persistent congestion issues.  All 50 Primary Schools will receive materials to
support a focused Walk to School Week.  Living Streets Scotland, charity for
everyday walking, will offer support and run additional promotions throughout the
year. 
• Scootability
Younger pupils will have lessons on how to use their scooters safely.  The
training will run alongside Cycling Scotland’s Bikeability training which is offered
to older pupils.  Training will be co-ordinated by the Bikeability Officer based in
Renfrewshire Leisure. 
4.4.8 The traffic reduction studies in village settings within Renfrewshire has largely
completed its consultation phase with key stakeholders. Kilbarchan Road in Bridge of
Weir has been added to the villages of Howwood, Kilbarchan and Houston in the
study. Surveys to assess traffic volumes, speeds and travel patterns are now
complete. The service is now considering a range of potential traffic interventions that
should improve road safety in the areas and these will be brought forward for
consultation with the Community. 
As a result of Council and SPT funding there has been significant investment in
Pedestrian Crossing installations at Glenburn Road and Penilee Road during May
and June to address concerns of road safety, speeding and crossing locations at or
around schools, nurseries and key junctions in towns and villages. 
5. Parks Investment 
5.1  Tenders have been issued for the following parks and contracts for work are
anticipated to be awarded by 30 June 2022. 
The six contracts are for works to update parks in the following areas:
• Campbell Street, Renfrew
• Crags Park, Paisley
• Elm & Sycamore, Johnstone
• Ardgryffe Park, Houston
• Churchill Drive, Bishopton 
• Dunvegan Avenue, Elderslie 
5.2  The work to clear Barshaw Pond of silt and any associated invasive weed has been
completed. Subsequent restoration works are now underway and once the grass has
re-established around the work area, cutting and the usual maintenance will resume. 
Page 8 of 180

Page 9

5 
6. Climate Change 
6.1 Electric Vehicle Charge Points
Installation of additional electric charging equipment at the Document Solutions
Centre, Hawkhead Cemetery and the HSCP facilities at Dundonald Road Gallowhill
and Montrose Road Foxbar have been completed for Fleet electric vehicles. 
6.2 Works have started on the EV Charging Hub at Stow Brae Car Park as part of the
regeneration works planned for Causeyside Street and providing local community
with twelve electric vehicle charging bays. 
6.3 Biodiversity 
StreetScene have completed preparation and seeding / planting activities for
the Wildflower & Trees areas:   
Wildflower Corridors / Areas
• Paisley - Linwood Road 
• Paisley, St James's - Greenock Road 
• Erskine - A726 
• Paisley - Glenburn Road 
• Johnstone - Spateston 
These areas are starting to germinate with wildflowers emerging over the next few
weeks, providing colour and increased pollinator species areas.
We have engaged with Spateston ELC who are enthused with this project and are
looking forward to the benefits of taking learning outdoors. 
Trees & Woodland Plantations (2) 
• Inchinnan - Freeland Drive 
• Paisley - Newark Drive /Mossneuk Drive /Nethercraigs Drive 
All areas prepared and trees planted with the welcomed assistance of Inchinnan
Primary School at Freeland Drive.  Additional guards have been put in place to
protect the young trees. 
7  Team Up to Clean Up 
7.1 Team Up to Clean Up is now entering its 5th year.  The Campaign continues to grow 
with around 10-40 clean ups per day.  3,700 local people have joined the Facebook
group and regularly engage, arrange or get involved in local activity. 
7.2  The Big Spring Clean has been well received by schools and communities.  A series 
of presentations took place with primary and secondary school pupils focusing on the
impact of litter in their communities.  Pupils further took part in arranged litter picks by
schools and this was celebrated in local press and social media.  Over the course of
Page 9 of 180

Page 10

6 
the Big Spring Clean 544 events took place involving 1,500 volunteers who removed
2,489 bags of litter from Renfrewshire communities. 
8. Waste and Recycling Services 
8.1 Renfrewshire Council has awarded the contract for a new Operational Management
System as the contract for the current system expires in August 22. 
8.2 The service continues to review the recycling infrastructure within the Councils’
school estate with a view to reducing residual waste and maximising the quantity and
quality of recycling. The review has been progressing well and it is hoped that it will
rolled out to schools once they return in August. 
8.3 A second application has been submitted to the Scottish Government’s Recycling
Improvement Fund for investment in our Household Waste Recycling Centres to
improve recycling performance by adding additional equipment to improve on-site
separation.   
8.4 All staff, including waste collection crews, have been trained in GDPR and what it
means for their role in maintaining Council compliance with the legislation. 
8.5 On the public holiday weekend, waste services on the Thursday and partially on the
Friday were disrupted.   A contingency and recovery programme was implemented
on the Thursday along with a communications campaign to the public, elected
members and communities.  The services have since returned to normal operations. 
Implications of the Report 
1. Financial – The absence and annual leave issues described in section 3.2 of this
report may impact on operational services budgets. In addition, some of the works
described within the report may be affected by the cost increases being experienced
across the UK.   
2. HR & Organisational Development – None 
3. Community & Council Planning 
Our Renfrewshire is thriving / Reshaping our place, our economy and our
future - the service is actively involved in the Invest in Renfrewshire scheme and
investing in road network to support and facilitate economic growth. 
Creating a sustainable Renfrewshire for all to enjoy - working in partnership with
the community to deliver a cleaner Renfrewshire.  Promoting and encouraging waste
minimisation through reducing, reusing and recycling. Reducing carbon emissions,
through LED streetlights and electric and low emission vehicles within the Council
fleet.
Page 10 of 180

Page 11

7 
Our Renfrewshire is well - the service encourages use of our parks and open
spaces to promote a healthy and active lifestyle. 
4. Legal – None 
5. Property/Assets – The Council’s roads, fleet and open space infrastructure is
maintained and enhanced. 
6. Information Technology – None 
7. Equality & Human Rights - The recommendations contained within this report have
been assessed in relation to their impact on equalities and human rights. No negative
impacts on equality groups or potential for infringement of individuals’ human rights
have been identified arising from the recommendations contained in the report. If
required following implementation, the actual impact of the recommendations and the
mitigating actions will be reviewed and monitored, and the results of the assessment
will be published on the Council’s website 
8. Health & Safety – None 
9. Procurement – None 
10. Risk – CRMG are continuing to review the Council’s risk profile in light of the
coronavirus pandemic. 
11. Privacy Impact – None 
12. CoSLA Policy Position – None 
13. Climate Risk – The Council continues to explore opportunities to secure external
funding to deliver sustainable, green infrastructure projects. 
List of Background Papers: none 
Author:  Gordon McNeil, Director of Environment & Infrastructure
e-mail:   gordon.mcneil@renfrewshire.gov.uk 
Page 11 of 180

Page 12

Page 12 of 180

Page 13

1 
To:  Infrastructure, Land and Environment Policy Board 
On:  15 June 2022 
Report by: Director of Environment & Infrastructure 
Heading: Environment & Infrastructure Service Improvement Plan 2022/23-24/25
and Service Delivery Plan 2021-22 Outturn Report 
1. Summary 
1.1 The Service Improvement Plan links to the Council Plan and Community Plan,
alongside the Risk Management Plan and Workforce Plan to form a set of documents
which provide the strategic direction for the service. This plan is also intended to
complement the council-wide Economic Recovery Plan and Social Renewal Plan. 
The Service Improvement Plan is included as Appendix 1 to this report. 
1.2 The global COVID-19 pandemic has had a significant impact on how services are
delivered and the needs of the community.  Consequently, services produced Service
Delivery Plans for 2021/22 outlining the actions they would take to assist in recovery. 
A detailed outturn report is included as Appendix 2. 
1.3 A mid-year progress update on the Service Improvement Plan will be submitted to
the Infrastructure, Land and Environment Policy Board. 
1.4 This plan is presented to the Environment & Infrastructure Policy Board for approval
of the areas within this Board’s remit only.  The plan and covering report will also be
submitted to the Finance, Resources & Customer Service Policy Board for approval
of the areas within that Board’s remit. 
Item 2
Page 13 of 180

Page 14

2 
2. Recommendations
It is recommended that the Environment & Infrastructure Policy Board: 
2.1 Approves the 2022/23 – 24/25 Service Improvement Plan for Environment &
Infrastructure attached as Appendix 1 and as specific to the areas of activity
delegated to this Policy Board; 
2.2 Notes the progress made in delivering the Service Delivery Plan 2021/22. 
2.3 Agrees that progress in respect of areas of activity delegated to this Policy Board be
reported to the Infrastructure, Land and Environment Policy Board on 2 November
2022. 
3. Background 
3.1   Environment & Infrastructure has remained aspirational throughout the pandemic  
and early recovery period covered by the previous Service Delivery Plan. The
Service Improvement Plan looks forward to continuous improvement and recovery
through setting out our service priorities, the key tasks to be implemented and by
when, and how we will measure progress. The first progress update on relevant
actions and progress on the Service Improvement Plan 2022/23 to 2024/25 will be
submitted to the Infrastructure, Land and Environment Policy Board in November
2022. 
3.2  This Service Improvement Plan for Environment & Infrastructure covers the year 
2022/23.  The priority actions set out in section 6 of the attached Service
Improvement Plan (Appendix 1) details the specific actions the service will progress
in order to support the Council’s immediate priorities and future direction and help
deliver improved outcomes for Renfrewshire’s communities.   
4. Key Achievements 2021/22 
4.1 The service’s main focus over the last year has been to adapt and mitigate the
continued challenges of COVID-19. This has been balanced with establishing service
recovery and being able to continue to support our communities and businesses.
Despite this challenging operating environment, the service has been able to deliver
its services on a ‘business as usual’ basis and deliver a wide range of achievements
across the service. Further detail on each achievement can be found in the Plan
attached at Appendix 1. An out-turn report covering Environment & Infrastructure’s
performance during 2021/22 is also reported in Appendix 2. 
Page 14 of 180

Page 15

3 
4.2 A more detailed picture of achievements is included in the Service Improvement Plan
appended to this report. The achievements relevant to the remit of this Board include: 
4.2.1 Strategic Outcome 1: Reshaping our place, our economy and our future. 
Roads Investment Programme – As part of the 5 year £40m roads investment
programme, the 3rd year of roads capital investment programme commenced in April
2021. Planned carriageway resurfacing works included significant ambassador routes
through Renfrewshire such as the St James Interchange, Barrhead Road and
Glasgow Road.  In total, 90 carriageways and 38 footways have been resurfaced. 
Paisley Partnership Cultural Regeneration – Environment & Infrastructure
continue to provide support and advice to the Cultural Infrastructure Team for the
planned development of the Public Realm in Paisley Town Centre. The service is
also leading on the transportation infrastructure improvements in Paisley Town
Centre. These are improving accessibility and connectivity, while supporting
economic growth and improving visitor numbers. 
Glasgow City Region/City Deal -  Environment & Infrastructure contributes to the
joint work which supports the Glasgow City Region/City Deal and the £113bn
Glasgow and Clyde Valley Infrastructure Fund.  This is done through the regulation of
roads and transportation standards. 
Walking and cycling routes – Works took place across 11 sites to improve access,
lowering kerbs, improving sightlines and installation of ramps. These works offer
realistic alternative commuter routes and encourage the use of a network of walking
and cycling routes to reduce single congestion and pollution. 
Investing in Parks and Cemeteries – During 2021/22 Environment & Infrastructure
has invested in Renfrewshire’s Parks and Cemeteries. An investment of £2.284
million to support improvements in outdoor access and play areas was agreed for
2021/22 and 2022/23. £1.25 million from the Strategic Asset Management Fund was
set aside specifically for park investment. The Scottish Government awarded
Renfrewshire a capital grant of £158,000 for 2021/22. Environment & Infrastructure
planned to complete 14 renewals of park infrastructure and 7 refurbishments
between 2021/22 and 2022/23. A further capital grant of £155,000 for play areas was
awarded by the Scottish Government for 2022/2023. 
The total capital investment in cemeteries is £320,210.95 for 2022/23. Funding is
committed this financial year for roads and drainage and other minor works in
cemeteries including; 
• Work commissioned for renewed signage for all cemeteries.
• Work commissioned for drainage connection onto Scotts Road.
• Next phase of major works for drainage and road surfaces being
commissioned for Hawkhead Cemetery.
Page 15 of 180

Page 16

4 
4.2.2 Council Plan Strategic Outcome 3: Tackling inequality, ensuring opportunities
for all 
Creating employment opportunities – Environment & Infrastructure has delivered a
range of services and projects that has created job opportunities for Renfrewshire’s
young people and vulnerable people, actively preparing and supporting them for the
world of work. They include: 
• Kickstart programme for several employees within StreetScene and Waste. 
4.2.3 Council Plan Strategic Outcome 4: Creating a sustainable Renfrewshire for all
to enjoy 
Supporting the Council’s pledge to be carbon neutral by 2030 – Environment &
Infrastructure activities continue to make a critical contribution towards Renfrewshire
being carbon neutral by 2030. It has an active role in this process and already
delivers a number of programmes to help mitigate climate change. 
Environment & Place Investment – Leading the Environment & Place agenda,
fronted by the Team Up to Clean Up campaign with the following key activities and
outputs: 
• In 2021, 8,965 volunteers removed 18,065 bags of litter or detritus during
4,696 events.
• 771 clean up events have taken place in the Big Spring Clean 2022 and
removed 2,345 bags of litter.
• Supporting community and volunteer participation with an emerging interest
throughout 2021/22 of volunteers delivering grounds maintenance work,
further improving local areas. 
Recycling and waste collection service – A large number of households who had
remained on sack collections have been migrated to wheeled bin collections. Only a
small number of households remain on sack collections. 
Electric vehicle & charging infrastructure – In 2021/22, in support of the
expansion of the Electric Vehicle Fleet, £275,000 has been invested. Additional
charging infrastructure has been installed at the Underwood Road and Robertson
Park depots. Public EV charging points have been added as Castle Semple Visitor
Centre Lochwinnoch, Johnstone Town Hall, Montrose Care Home in Foxbar and
various Council owned car parks across Renfrewshire. 
4.2.4 Council Plan Strategic Outcome 5: Working together to improve outcomes 
Better use of technology – The service has developed several apps and has
expanded the use of digital technology in 2021/22. These developments have
provided vital support to staff in delivering frontline operational requirements.
Improved use of technology includes the application of in-cab real time data for waste
Page 16 of 180

Page 17

5 
collection crews, linking special uplift collection information through the Council’s
customer account portal, ‘My Account’, geographical mapping apps to support the
gully maintenance and grass cutting schedules. 
An increased focus on data analytics and performance information has been
positively received across each service area. 
Capital Programme 
• Roads/Footways Upgrade Programme - £9.1million
• #YouDecide Community Investment Fund Campaign - £500,000
• Active Travel and Bus Infrastructure
• Completion of works on the White Cart footbridge and strengthening of
Crosslee Bridge
• Investment in Parks and Play Areas
• Cemeteries estate improvements 
Support for COVID-19 vaccination and testing centres – Environment &
Infrastructure services supported the local efforts against COVID-19. Environment &
Infrastructure have assisted in delivering contingency arrangements for vaccination
and testing centres across Renfrewshire. 
Service Awards 
Waste Operations won the Outstanding COVID-19 Response Award at the
Chartered Institute of Waste Management Scottish Resources Awards in September
2021. The panel were impressed with the quick and effective response of the service
and household waste recycling centres to ensure the continuation of service, tackling
the challenges of frontline resourcing, operation safely and significant increase in
waste arisings. 
Community Investment Fund
Launched on 4 October 2021, £500,000 capital funding was directed to the
#YouDecide campaign. Roadshows ran across Renfrewshire until 14 November
supported by a highly visible marketing and communications campaign. #YouDecide
has been a positive experience with communities and individuals contributing 2,843
ideas. This initial list of ideas has been reduced to a long list of 174 ideas. These 174
suggestions are undergoing assessment for deliverability and design which will then
inform the shortlist. 
5.  What do we want to achieve? 
5.1  A priority for all Council services is the recovery from the pandemic.  For 
Environment & Infrastructure this means a particular focus on delivering a wide
ranging and highly visible services to Renfrewshire’s communities and businesses. 
5.2  The service continues to contribute to the priorities set out in the forthcoming 
Council Plan, which will be presented to Council in September 2022. Environment &
Infrastructure will also continue to contribute to the achievement of outcomes set in
Our Renfrewshire, our 10-year Community Plan.  Environment & Infrastructure leads
Page 17 of 180

Page 18

6 
on the Environment & Place agenda and will continue to support the key corporate
high-level priorities of the Alcohol and Drugs Commission and the Economic
Recovery Plan and Social Renewal Plan. 
5.3 The service’s key overarching priorities will be: 
• COVID-19 recovery;
• Modernisation of key business processes; and 
• Digitilisation of processes and service delivery. 
5.4 Implementing an effective process modernised programme, supported by advanced
digital service delivery, will allow Environment & Infrastructure to realise productivity
improvements and support the Council’s in its COVID-19 recovery process. 
5.5 The current strategic priorities identified for Environment & Infrastructure reflect the
opportunities identified by the service and are summarised as: 
• Right for Renfrewshire - Environment and Infrastructure will support this next
phase of the programme following confirmation of the service redesigns. 
• Climate Emergency - On 27 June 2019, the Council declared a climate
emergency and has pledged to make Renfrewshire carbon neutral by 2030. The
Council has established a programme of work to develop Renfrewshire’s plan for
net zero. Environment & Infrastructure will continue to play an active role in this
workstream and already delivers a number of programmes to help mitigate
climate change. 
• Transportation Interventions – Taking forward the successful projects outlined
within the Transport Scotland £500 million Bus Partnership fund to improve
access to public transport across Renfrewshire to support connectivity to
employment, leisure and retail. 
• Electrification and Sustainable Travel - This will support sustainable travel
planning to create modal change encourage greater use of electric vehicles and
bikes. 
• People Strategy - This five-year plan from 2021- 2026 will focus on supporting
staff through covid-19 recovery, service transformation, changing culture norms,
embedding our values within decision making and improving staff and service
user experiences of the Council. 
• Use of digital technology - The service will continue to work with the Chief
Executive’s data analytics team to develop innovative ways of working using
existing data and new technology to improve the efficiency and performance of
the service and support the roll out of the digitalisation of front-line services. 
• Staff engagement – Embedding the new approach to staff engagement at all
levels across the service, with a particular focus on listening, involving, and
Page 18 of 180

Page 19

7 
supporting front line employees in the context of COVID-19 restrictions and
guidelines. 
5.6 Priority actions and performance indicators are core elements of the Service
Improvement Plan. The priority actions in the Plan at Appendix 1, set out how each of
the key priority outcomes will be addressed, the key tasks to be implemented, an
implementation timetable, and the measures of success. A range of performance
indicators are provided to monitor progress over the period of the plan. 
6. Monitoring progress 
6.1 Implementation of the Service Improvement Plan will be monitored, and relevant
activities and progress will be reported to the Infrastructure, Land & Environment
Policy Board on a six-monthly basis. 
6.2     Greater detail of the specific actions the service will progress can be found in Section          
6 of our Service Improvement Plan, included as an appendix to this report. 
6.3 Full details of progress against the actions and performance indicators in
Environment and Infrastructure’s Service Delivery Plan for 2021/22 are included as
appendix 2 to this report. The appendix outlines whether the targets were met and
actions were progressed in line with the anticipated timescales, alongside an
explanation of performance. Over the coming months the service will be reviewing
performance to consider the impact of pandemic recovery and other factors and will
review targets accordingly. This work also feeds into the development of the new
Council and Community Plan and their refreshed scorecards, ensuring that the focus
of both the service’s actions and performance indicators are closely aligned to the
Council’s overall priorities. Any changes to the indicators, additional indicators or
renewed targets will be outlined in the mid-term report to this Board in the autumn. 
Implications of the Report 
1. Financial - The Service Improvement Plan highlights resourcing pressures arising from
increasing demand for services and the current financial environment.   
2. HR & Organisational Development – none 
3. Community/Council Planning – the report details a range of activities which reflect
local council and community planning themes. 
4. Legal – none 
5. Property/Assets – none 
Page 19 of 180

Page 20

8 
6. Information Technology – Service developments relating to information technology are
key enablers of service improvement and modernisation and support service-level and
corporate objectives. 
7. Equality & Human Rights - The recommendations contained within this report have
been assessed in relation to their impact on equalities and human rights. No negative
impacts on equality groups or potential for infringement of individuals’ human rights have
been identified arising from the recommendations contained in the report. If required
following implementation, the actual impact of the recommendations and the mitigating
actions will be reviewed and monitored, and the results of the assessment will be
published on the Council’s website. 
8. Health & Safety – none 
9. Procurement – none. 
10. Risk – Risks related to the delivery and management of services are regularly monitored
and included in Renfrewshire Council’s Corporate and Strategic Risk Registers. 
11. Privacy Impact - none 
12. COSLA Policy Position – none. 
13. Climate Risk – The priorities and actions outlined within the report will make a positive
contribution to tackling climate change. 
List of Background Papers: None 
Author:  Gordon McNeil, Director of Environment & Infrastructure 
e-mail:  Gordon.mcneil@renfrewshire.gov.uk  
Page 20 of 180

Page 21

1 
Appendix 1 
Environment & Infrastructure 
Service Improvement Plan 2022-2025 
1. Introduction 
1.1 This Service Improvement Plan for Environment & Infrastructure covers the period
from 2022/23 to 2024/25. The plan outlines what the service intends to achieve over
the next three years based on the resources expected to be available. 
1.2 In 2021/22, in recognition of the considerable impact of the pandemic, services
produced single-year delivery plans, which were focused on actions required to
manage the response to and recovery from the coronavirus.  As restrictions continue
to ease and public services can have a greater focus again on business as usual, the
Council is once again producing three-year improvement plans. 
1.3 The major factors that this Service Improvement Plan will require to respond to are
the ongoing recovery from the pandemic, the challenging financial environment and
delivering the key priorities and outcomes of the Council Plan and Community Plan.
The plan sets out the likely impact that these issues will have on the service and our
actions to address them. 
1.4 The Council Plan clearly articulates the Council’s priorities for Renfrewshire, and
along with the Community Plan, sets out an ambitious programme of work.  A new
Council Plan is developed every five years, aligned with the cycle of local
government elections. Renfrewshire’s new Council Plan is currently being developed
and will be presented to elected members after the summer recess later this year.  It
will set out the high-level strategic outcome the Council intends to achieve and detail
the steps needed to delivery on these. Future Service Improvement Plans will align to
those high-level outcomes; for now, key actions are grouped under four themes: 
• Place: What we do to support our economy, our infrastructure, our assets
• People: What we do to support our communities and individual residents
• Sustainability: What we do to address climate issues and promote sustainable
services and communities
• Living Our Values: What we do in terms of our organisational behaviours and
approaches 
1.5 The Community Plan is a ten-year plan and the current Renfrewshire Plan runs from
2017 to 2027. It is good practice to review these plans regularly to ensure they
remain ambitious and fit for purpose. The Renfrewshire Community Plan is currently
being reviewed and this will involve engagement with key stakeholders. A revised
Community Plan will also be presented to elected members and the Community
Planning Partnership after the summer recess. 
1.6 Service Improvement Plans informs each service’s Workforce Plan and Risk Register
and are the overarching documents which sets the programme of development and
Page 21 of 180

Page 22

2 
improvement activity within the service as well as providing context for budget
decisions.   
1.7 Environment & Infrastructure contribute towards the following partnership plans;
• Local Government Benchmarking Framework (LGBF)
• Renfrewshire Community Planning Partnerships
• Clyde Valley Waste Partnership
• Transport Scotland Bus Partnership Fund
• Renfrewshire Health & Social Care Partnership Strategic Plan
• Strathclyde Partnership for Transport 
1.8 A mid-year progress update on the Service Improvement Plan will be presented to
board in autumn 2022, and an outturn report in May 2023.  Early in 2023,
Environment & Infrastructure will review this plan and produce a revised version to
reflect both progress and any changing priorities.   
2. What we do
2.1 Environment & Infrastructure is responsible for the provision of every day essential
services, directly to the public of Renfrewshire, to other services within the Council
and to community planning partners. These services are delivered by approximately
1,500 employees, employed on a full-time or part-time basis, with a gross
expenditure budget of approximately £70.3 million. Frontline services are delivered at
around 270 Council premises, to over 91,000 households and businesses, and
support more than 849 km of roads and transport infrastructure. 
Environment & Infrastructure has two main service areas/groupings, Operations and
Infrastructure and Facilities Management Services. 
The overall core aims of the service are to deliver: 
• Operations and Infrastructure Services:
Waste, Streetscene, Roads, Infrastructure & Transportation, Fleet and Social
Transport and Sustainability & Place. 
• Facilities Management & Property Services:
Hard & Soft Services: includes janitorial, cleaning, catering, school crossing
patrollers, repairs, maintenance and compliance in schools and public buildings,
Building Services operations. 
3. Overview of Achievements 2021/22
As part of the Council’s approach to managing the pandemic response, Council
services each produced a one-year Service Delivery Plan in 2021/22.  These focused
on the actions necessary to manage the response and the recovery from the
pandemic.  A full outturn report on that Service Delivery Plan has also been
presented to this Board.  The outturn details the achievements of Environment &
Infrastructure during 2021/22 and sets out progress against actions and performance
targets. These achievements include; 
Page 22 of 180

Page 23

3 
Strategic outcome 1: Reshaping our place, our economy and our future 
ROADS INVESTMENT PROGRAMME
The roads capital investment programme for 2021/22 commenced in April 2021.
Planned carriageway resurfacing works included significant ambassador routes
through Renfrewshire such as the St James Interchange, Barrhead Road and
Glasgow Road. In total, 90 carriageways and 38 footways have been resurfaced. 
CAPITAL INVESTMENT PROGRAMME
• Roads and Footways
upgrade programme - £9.1
million
• Active Travel and Bus
Infrastructure
• Completion of works on the
White Cart footbridge and
strengthening of Crosslee
Bridge
• #YouDecide Community
Investment Fund Campaign
- £500,000
• Cemeteries Estate
improvements
• Upgrading toilet facilities in
schools 
INVESTING IN PARKS AND CEMETERIES
During 2021/22 Environment & Infrastructure has invested in Renfrewshire’s parks and
cemeteries. An investment of £2.284 million to support improvements in outdoor access
and play areas was agreed for over 2021/22 and 2022/23. £1.25m from the Strategic
Asset Management Fund was set aside specifically for park investment. The Scottish
Government awarded Renfrewshire a capital grant of £158,000 for 2021/2022.
Environment & Infrastructure planned to complete 14 renewals of park infrastructure and
7 refurbishments between 2021/22 and 2022/23. A further capital grant of £155,000 for
play areas was awarded by the Scottish Government for 2022/2023. 
The total capital investment in cemeteries is £320,210 for 2022/23. Funding is committed
this financial year for roads and drainage and other minor works in cemeteries including; 
• Work commissioned for renewed signage for all cemeteries.
• Work commissioned for drainage connection onto Scotts Road.
• Next phase of major works for drainage and road surfaces being commissioned
for Hawkhead Cemetery. 
Strategic Outcome 3: Tackling inequality, ensuring opportunities for all   
PROVISION OF MEALS DURING SCHOOL HOLIDAYS
Working in partnership with colleagues in Community Development and Learning,
healthy meals have been provided to vulnerable young people during school holidays. 
CREATING EMPLOYMENT OPPORTUNITIES
Several service areas employed staff through the Scottish Government’s Kickstart
Scheme. Working with colleagues in Invest in Renfrewshire, Kickstart has been
developed to create 6-month placements for 16 to 24 year olds most at risk from long
term unemployment. The placements support young people to develop skills and
experience needed to find work after completing the 6 months. 
Page 23 of 180

Page 24

4 
ONLINE SCHOOL PAYMENTS – CASHLESS CATERING
The roll out of the cashless catering technology to all primary, secondary, nursery and
ASN schools has been completed in 2021/22. The system allows parents to pay for their
child(ren)’s meals online and gives visibility of their child(ren)’s meal choices and
anonymises free school meal entitlement. The new system has allowed quicker
throughput for children using the school meals service. 
Strategic Outcome 4: Creating a sustainable Renfrewshire for all to enjoy 
SUPPORTING THE COUNCILS PLEDGE TO BE CARBON NEUTRAL BY 2030
Environment & Infrastructure activities continue to make a critical contribution towards
Renfrewshire being carbon neutral by 2030. It has an active role in this process and
already delivers a number of programmes to help mitigate climate change:
• Leading on the Environment & Place agenda;
• Playing a key role in the promoting and encouraging waste minimisation through
reducing, reusing and recycling;
• Assisting communities to mitigate flooding;
• Embedding sustainable travel planning across the Council and improving our fleet
utilisation;
• Increasing our use of alternative fuels to impact positively on levels of CO2 being
emitted by the public vehicle fleet; and
• Reducing emissions from our public space lighting as a result of the implementation
of the LED replacement programme. 
ENVIRONMENT & PLACE INVESTMENT
Environment & Infrastructure will continue to play an active role in this workstream and
already delivers a number of programmes to help mitigate climate change. 
• In 2021, 8,965 volunteers removed 18,056 bags of litter, weeds or detritus during
4,696 events.
• 771 clean up events have taken place in the Big Spring Clean 2022 and removed
2,345 bags of litter.
• Continued additional and targeted mechanical street cleaning and gully cleaning
with over 3,000 tonnes of waste collected.
• Supporting community and volunteer participation with an emerging interest
throughout 2021/22 of volunteers delivering grounds maintenance work, further
improving local areas. 
ELECTRIC VEHICLE & CHARGING INFRASTRUCTURE
In 2021/22, in support of the expansion of the Electric Vehicle Fleet, £275,000 has been
invested. Additional charging infrastructure has been installed at the Underwood Road
and Robertson Park depots. Public EV charging points have been added at Castle
Semple Visitor Centre Lochwinnoch, Johnstone Town Hall, Montrose Care Home in
Foxbar and various Council owned car parks across Renfrewshire.
Funding of £75,000 has been awarded from the Low Carbon Travel and Transport Fund
and has been invested in a further public charging point at Stow Brae Car Park in
Paisley. 
Page 24 of 180

Page 25

5 
Strategic Outcome 5: Working together to improve outcomes 
SUPPORT FOR COVID-19 VACCINATION AND TESTING CENTRES
Environment & Infrastructure services supported the local efforts against COVID-19. 
Building Services supported the distribution of PPE to Care Homes throughout 2021/22. 
Vital soft facilities management services have been delivered across all 270 Council
buildings assisting the reduction of the risk of infection among users of these buildings. 
Environment & Infrastructure have assisted in delivering contingency arrangements for
vaccination and testing centres across Renfrewshire. 
SERVICE AWARDS
Waste Operations won the Outstanding COVID-19 Response Award at the Chartered
Institute of Waste Management Scottish Resources Awards in September 2021. The
panel were impressed with the quick and effective response of the service and household
waste recycling centres to ensure the continuation of service, tackling the challenges of
frontline resourcing, operation safely and significant increases in waste arisings. 
Facilities Management (Soft Services) won the ASIST award for Outstanding
Contribution to Facilities Management in recognition of the innovative approach to the
Soft FM service remodelling within educational establishments in 2021/22. 
In September 2021, the service was awarded the Commitment to BICS Training &
Assessment in Education Award at the BICS annual awards event. 
Against stiff competition from across the UK, Team Up 2 Clean Up were short listed for
an MJ award in 2021/22. The campaign was also short listed for two Local Government
Chronicle Awards for Community Involvement and Environmental Services.  Although
ultimately unsuccessful in final judging, these shortlist achievements showcase the
quality of engagement that the TU2CU campaign has built and the commitment to
delivering environmental outcomes to communities across Renfrewshire. 
4.     Our Strategic Context
4.1      National policy context
The Council has adapted the way services are delivered over the last two years and will
continue to respond to national guidance as the pandemic recovery continues.  The
impact of the pandemic on Renfrewshire’s communities, residents and businesses has
been unprecedented and no Council service was untouched by the lockdown and
associated restrictions at that time.  The operating environment has changed frequently
and often at short notice and the Council has had to be flexible and adaptable to manage
this change and adjust services accordingly.  The recovery phase is likely to continue for
some time and Council activity will reflect this. This recovery is guided by the national
Strategic Framework for Recovery.  Digital services have become much more widely
used but in-person services are now returning as public health restrictions continue to
ease.   As the recovery progresses, the Council will work with staff, residents and
partners to identify new ways of working which best meet the needs of our people and
our communities.     
Page 25 of 180

Page 26

6 
4.1.1    COVID-19
Under the provisions of the Health Protection (Coronavirus, Restrictions) (Directions by
Local Authorities) (Scotland) Regulations 2020, local authorities in Scotland have
additional powers relating to the coronavirus.  This allows them to take specific actions,
under certain circumstances, to prevent, protect against and/or control the spread of
coronavirus, and to provide a public health response to outbreaks. 
4.1.2 Climate Emergency
Renfrewshire Council declared a climate emergency in 2019 and continues to progress
work which aims to have the council reach Net Zero by 2030.  More detailed plans on this
will be published over the course of 2022.  As well as Council-led projects to help tackle
climate issues, a Community Climate Fund allows local groups to bid for up to £3,000 for
localised initiatives which meet their community’s needs and align to the Council’s drive
towards Net Zero.  Environment & Infrastructure will continue to play an active role in this
workstream and already delivers a number of programmes to help mitigate climate
change. It leads on the Environment and Place agenda, a £2.5million investment across
five years which is making a difference to the cleanliness of streets in Renfrewshire and
improving the local environment. 
4.1.3 The Clyde Valley Waste Management Project 
The service has a key role in promoting and encouraging waste minimisation through 
reducing, reusing and recycling. The recent waste service change has delivered positive
outcomes with Renfrewshire’s households helping to reduce their residual waste and
presenting more recyclable waste. The Clyde Valley Waste Management Project,
Treatment & Disposal of Residual Waste commenced operation on 7th January 2020. 
This will assist the Council in meeting its landfill diversion targets, with over 90% of waste
becoming refuse derived fuel which will be used to generate renewable energy. 
4.1.4 Clyde and Loch Lomond Flood Risk Management Strategy
It works closely with SEPA on matters relating to flooding and the development of the
Clyde and Loch Lomond Flood Risk Management Strategy has set a framework for action
for the Council to address flooding in areas at most risk.  This assists communities to
become more resilient to the impacts of global warming and climate change. 
4.1.5 Sustainable Travel
The service has also embedded sustainable travel planning across the Council. This has
encouraged more efficient and effective methods of sustainable travel; increased the use
of electric vehicles while improving our fleet utilisation. 
4.1.6 CO2 Emissions
Increasing our use of alternative fuel will has a positive impact on levels of CO2 being
emitted by the public vehicle fleet. In recent years the service has made a significant
impact on reducing CO2 emissions from our public space lighting as a result of the
implementation of the LED replacement programme. 
4.1.7 UK Leaving the EU
The impact of the UK leaving the EU in 2020 is not yet fully apparent, given the impact
that the coronavirus has had on the economy and on day-to-day life.  A main driver of how
Renfrewshire is impacted will be in the operation of the UK Shared Prosperity Fund, which
is in a ‘pre-launch’ phase.  This fund is intended as a replacement for previous EU funding
Page 26 of 180

Page 27

7 
and will be allocated to local authorities according to a funding formula.  More detail is
expected over the next few months. 
4.1.8 Early Years Strategy (1140 hours)
The Scottish Government implemented an increase in early learning and childcare
entitlement from 600 to 1140 hours per year in August 2021, referred to as the Early
Years Strategy (1140 hours). This was delayed a year due to the Covid-19 pandemic. 
This expansion covers all 3 and 4-year olds and eligible 2-year olds and includes the
provision of a free lunch to reduce the cost of childcare for parents.  This provision has
been implemented across Renfrewshire and Facilities Management work in conjunction
with Children’s Services to deliver hot, healthy nutritious lunches. 
4.1.9 The Nutritional Requirements for Food and Drink in Schools (Scotland) Amendment
Regulations 2021 
The Scottish Government undertook a review of Nutrition Requirements for Food and
Drink in Schools (Scotland) Regulations 2008.  In 2017, a technical working group was
established to provide evidence-based recommendations to progress school food further
towards the Scottish Dietary Goals. Consultation based on these recommendations
followed in 2018 and new regulations were implemented in 2020.  As these regulations
apply to the whole of the school day and not just to the lunch service, Soft FM has
developed an informative training package on the guidelines to raise awareness to all staff
working in schools.   
In December 2021, the Scottish Government issued a temporary amendment to the
regulations to allow for adaptations to be made to menus to address fluctuations in
product availability without compromising the ability to fully comply with the Regulations.
This was in response to the significant, unavoidable school food supply-chain issues
experienced across Scotland. 
4.1.10  Deposit and Return Scheme for Scotland Amendment Regulations 2022
The Deposit and Return Scheme for Scotland Amendment Regulations 2022 is the
response to findings from a review of the implementation of the DRS published in
December 2021 and feedback from a wide range of stakeholders, the Scottish
Government laid amended regulations before the Scottish Parliament and the full
implementation date will now be 16 August 2023. The establishment of a Deposit Return
Scheme (DRS) will enable consumers to take single-use containers back and redeem a
20p deposit from any retailer selling drinks covered by the scheme, including plastic
bottles made from PET (polyethylene terephthalate) plastic, aluminium and steel cans and
glass bottles. 
4.1.11 Circular Economy Bill
On 1 April 2020, the Scottish Government announced the introduction of the proposed
Circular Economy Bill at the then current Parliamentary session would be postponed
enabling resources to be directed towards tackling the Covid-19 pandemic. A circular
economy is one where resources are kept in use for as long as possible. 
Consultation on the Circular Economy Bill opened in May 2022. 
This forms part of wider plans for a change in the approach to reducing, reusing and
recycling materials to help drive Scotland’s circular economy, as part of Scotland’s
response to the global climate emergency. 
Page 27 of 180

Page 28

8 
4.1.12 Memorial and Headstone Inspections
Environment & Infrastructure has created a new Memorial and Headstone Inspections
policy which will allow Renfrewshire to comply with Scottish Government guidance. This
policy outlines the inspection process which will be implemented. 
4.1.13 Transport (Scotland) Act 2019
The Transport (Scotland) Act 2019 was passed on 15 November 2019. The Act contains
various provisions which will have an impact on the transport landscape for local
authorities in Scotland going forward. The Act sets out the vision for Transport in Scotland
over the next number of years and identifies key priority areas for improvement. These
include provisions for improvements to public transport, introducing a ban on pavement
parking and the creation of low emission zones across Scotland. 
4.1.14 National Transport Strategy 2 (NTS2)
The Transport (Scotland) Act 2019 sets out a statutory requirement for Scottish Ministers
to establish a national transport strategy for Scotland. The National Transport Strategy 2
(NTS2) was published on 5 February 2020 and sets out a vision for ‘… a sustainable,
inclusive, safe and accessible transport system, helping deliver a healthier, fairer and
more prosperous Scotland for communities, business and visitors.’ 
This National Strategy has led to the development of a Regional Transport Strategy for the
former Strathclyde area which will be published in late 2022. Once this Regional Strategy
has been published the Council can then produce a local Transport Strategy for
Renfrewshire. A new Renfrewshire Transport Strategy will be based on the priorities
outlined in the National and Regional strategies but will be developed based on the local
context of transport priorities within Renfrewshire. 
In addition to the National Transport Strategy, Transport Scotland have produced the
second Strategic Transport Projects Review (STPR2) which sets out a 20-year plan for
transport investment based on the National Transport Strategy’s Priorities and in line with
the Sustainable Travel and Investment hierarchies. 
The interventions of the NTS2 have been set out in a consultation on the Second Strategic
Transport Projects Review (STPR2) Summary Report. The consultation closed on 15 April
2022. This is one of the mechanisms for delivering the vision, priorities and outcomes for
the NTS2. 
4.1.15 Regional Transport Strategy (RTS)
Strathclyde Partnership for Transport (SPT) is preparing a new Regional Transport
Strategy (RTS) for the west of Scotland to improve transport and travel in the SPT area
over the next 15 – 20 years. The RTS will reflect the content of NTS2 and as such its
process is being timed for publication just after NTS2. 
Page 28 of 180

Page 29

9 
4.2     Local policy context
4.2.1    Economic Recovery Plan
In December 2020, Council approved an Economic Recovery Plan for Renfrewshire.  It
sets the direction of travel for measures to support the local economy through coronavirus
response, recovery and beyond.  The plan acknowledges the significant impact of the
pandemic on the local and national economy, and what that means for the people,
business and communities of Renfrewshire.   
4.2.2    Social Renewal Plan
The Council also has a Social Renewal Plan which sets out joint plans (with our partners)
to address the inequalities which exist in Renfrewshire, and which were made worse by
the pandemic.  The plan was developed after consultation with communities, and the
council continues to seek views on these issues through consultation exercises and our
Public Services Panel.  Rising prices, particularly for food and fuel, may lead to more
households experiencing absolute or relative poverty, and lead to increased demand for
the supports and services the public and third sectors can offer. 
4.2.3 Alcohol and Drugs Commission
Renfrewshire’s Alcohol and Drugs Commission made its recommendations in 2020,
setting out clear measures that partners across Renfrewshire need to take to reduce drug
and alcohol related harms and promote recovery. 
4.2.4 Transformation Programme
The Council’s transformation programme continued throughout the pandemic but the
launch of subsequent phases was paused. New phases of transformation will start during
2022. Environment & Infrastructure will support this next phase of the programme. 
4.2.5 Our Values
More than 4,000 voices including our staff, local residents, partners, young people and
community groups helped identify the values most important to us all that describe our
promise to our communities, staff and partners and what people can expect of us. These
values have been formally adopted by Renfrewshire Council and will guide how we deliver
services and make decisions every day. Our Values are;
• We are fair. We treat each other and everyone we deal with respectfully and work
hard to build trust in Renfrewshire Council. 
• We are helpful. We care about getting things right and are always approachable.   
• We are great collaborators. We work as one team and with people who care about
this place.   
• We value learning to help us innovate, improve and deliver better services. 
4.2.6 Demographics
Renfrewshire’s population is predicted to grow by 2.1% by 2030, a higher rate of growth
than the Scottish average.  In common with the rest of Scotland, Renfrewshire has an
ageing population due to the combined impact of a falling birth rate and increasing life
expectancy.  There has been positive net migration into Renfrewshire in recent years,
both from within Scotland and from overseas.  The job creation resulting from
infrastructure projects and economic regeneration, coupled with new house building, may
contribute to an increase in the working age population in the medium and long-
term.  Deprivation does remain a challenge in Renfrewshire, however, and this has
Page 29 of 180

Page 30

10 
considerable implications for Council services in terms of meeting current and future
needs but also in undertaking work with partners to lift people out of poverty. 
4.2.7 Best Value Audit
All local authorities in Scotland are subject to a Best Value Audit inspection at least once
in every Council term (i.e. every five years).  Renfrewshire’s last inspection was in
2017 and resulted in 7 key recommendations being made.   These help determine
improvement actions within the Council and each year, Audit Scotland publish an
overview report detailing progress against the audit as well as scrutiny of Council
finances.  Audit Scotland will produce an updated approach to these audits later this year,
and this is likely to reflect the significant change in the operating environment of Councils. 
4.2.8 Risk Management
The Council’s risk management arrangements are well established with all strategic,
corporate and service risks being reported to the Audit, Risk and Scrutiny
Board.  Strategic risks are more outward in nature, whereas corporate ones are more
inward and often affect more than one service department.  Corporate and strategic risks,
where senior officers in the Finance & Resources service are owners or joint owners of
the risks are shown below.  The Finance & Resources service also plays a significant role
in the management of many ‘business as usual’ risks that exist within the Council. 
Risks Evaluations
Our strategic risks
Reducing inequalities in Renfrewshire
Economic
Unemployment
Climate sustainability and adaptability
Very High
Very High
Very High
High
Our corporate risks
Financial sustainability
Cyber attack
Financial stability
Regulatory services/statutory activities
Very High
High
High
High
Our top service-specific risks
Commercial vehicles and Operator’s Licence High
Headstones and Memorial safety High 
4.2.9 Equality and Diversity
Every area of work within the Council has a role to play in promoting equality and
diversity. While this is the right thing to do and has clear advantages for the Council, there
are also legal requirements.   The Equality Act 2010 protects people from unfair treatment
and asks public bodies (including Renfrewshire Council) to show how they make a
positive difference to equality groups.     
Page 30 of 180

Page 31

11 
4.2.10 Technology and Data
The service’s key overarching priorities for 2022/23 to embrace technology and
data will be: 
• Use of new technology to improve service outcomes
• Redesign of key business processes; and 
• Digital modernisation of service delivery
• Better use of data for business intelligence and insight. 
This will build on the success of the gully maintenance app, the roll out of cashless
catering within schools and will be further enhanced through the wider use of mobile
technology across the service.   
4.2.11 Regeneration 
The service will support the economic regeneration and revitalisation of town centres with
the service having a specific focus on the public realm and transport access. 
4.2.12 Asset Management
The Council’s Corporate Asset Management strategy sets out the overall framework for
the strategic management of all Council assets. The Council has classified its assets into
six categories: 
• Property
• Open space
• Road infrastructure
• Fleet
• Housing Revenue Account assets
• Information and communication
technology 
Hard FM services maintain the majority of property and housing revenue account
assets with Operations & Infrastructure responsible for the maintenance and
development of open space, roads infrastructure and fleet assets to support
communities, economic development and enable the Council to deliver services. In the
current financial climate short and long-term planning for investment and maintenance
in these assets is a key priority for the service. 
Capital investment in our cultural and key physical infrastructure continues to move
forward. Environment & Infrastructure plays a lead role in the delivery of the
investment in our venues, public realm and transportation infrastructure to support
better local economic development and support job creation and growth of local and
new businesses.  Physical renewal will also attract more visitors, new residents,
students and potential further investment. Investment in our physical infrastructure will
ensure that the town meets the need and purposes of those that live and work here 
4.2.13  Transport Improvements
There continues to be a strategic focus on improving transport within Renfrewshire to
facilitate the wider principles of placemaking and regeneration. The Council, along
with Strathclyde Partnership for Transport (SPT), work to support the continued use
and increased use of public transport following the COVID-19 restrictions. 
Page 31 of 180

Page 32

12 
4.2.14 Bus Partnership
The £2 million Bus Partnership Fund award will deliver junction improvements with
bus priority measures across Paisley Town Centre. This project, prioritising
pedestrians, cyclists and public transport users will be completed by March 2023. 
4.2.15  Levelling Up Fund
The £38 million award from the Levelling Up Fund for the area will include a new
road bridge over the White Cart River, complimenting the recently refurbished
footbridge. New road infrastructure and enhanced links between Paisley Town
Centre, Glasgow Airport and the Advanced Manufacturing Innovation District
Scotland (AMIDS) will also form areas of investment. 
5  Our Workforce
5.1  Environment & Infrastructure provides every day essential services, directly to the
public of Renfrewshire, to other services within the Council and to community
planning partners. These services are delivered by approximately 1,500 employees,
employed on a full-time or part-time basis.   
5.2 The Senior Leadership Team are responsible for the strategic and operational   
elements of service delivery across Environment & Infrastructure. 
Director of Environment & Infrastructure
Gordon McNeil is the Director of Environment & Infrastructure Services and a
member of the Corporate Management Team. Gordon has overall responsibility for:
• Facilities Management
• Operations & Infrastructure
Gordon.mcneil@renfrewshire.gov.uk 
Head of Facilities Management
Diane Gillies is Head of Facilities Management. 
Facilities Management has three services to deliver key areas of activity, these are
listed below (along with the manager for each service area).
• Soft Facilities Management (Jean Brown)
• Hard Facilities Management (Elaine Scott)
• Support Services (Paul McConnachie)
Diane.gillies@renfrewshire.gov.uk 
Director of Environment and
Infrastructure
Gordon McNeil
Head of Facilities Management
Diane Gillies
Strategic Facilities
Manager
(Soft Services)
Jean Brown
Operations Manager
(Building Services)   
Elaine Scott
Senior Facilities
Manager
(Support Services)      
Paul McConnachie
Head of Operations and
Infrastructure
Gavin Hutton
Infrastructure,
Transportation &
Change Manager                 
Gerard Hannah
Sustainability & Place
(Assets) Manager                  
Karen Anderson
Operations
Manager
Lyall Rennie
Service Co-ordination
Manager
Dorothy Kerr
Page 32 of 180

Page 33

13 
Soft Facilities Management
Jean Brown is the Strategic Facilities Manager for Soft Facilities Management and is
responsible for the following areas of service:
• Soft Facilities Services: janitorial, cleaning, catering, caretaking, housekeeping
and school crossing patrollers.
Jean.brown@renfrewshire.gov.uk 
Hard Facilities Management
Elaine Scott is the Senior Facilities Manager (Building Services) and is responsible
for the following areas of service:
• Building Services Operations
• Repairs and maintenance for Housing and Public Buildings
• Streetlighting maintenance services
Elaine.scott@renfrewshire.gov.uk 
Support Services
Paul McConnachie is the Senior Facilities Manager (Support Services) and is
responsible for the following areas of service:
• Compliance in schools and public buildings.
• Life Cycle Maintenance in schools and public buildings
• Public Building Energy             
Paul.McConnachie@renfrewshire.gov.uk 
Note: Facilities Management services Service Improvement Plan and operational
performance is reported to the Finance, Resources and Customer Services Board. 
Head of Operations & Infrastructure 
Gavin Hutton is Head of Operations & Infrastructure. 
Operations & Infrastructure has four services to deliver key areas of activity, these
are listed below (along with the manager of each service area). 
• Infrastructure, Transportation and Change (Gerard Hannah)
• Sustainability, Place and Assets (Karen Anderson)
• Service Coordination (Dorothy Kerr)
• Operations (Lyall Rennie)
Gavin.hutton@renfrewshire.gov.uk 
Infrastructure, Transportation and Change Manager
Gerard Hannah is the Infrastructure, Transportation and Change Manager and is
responsible for the following areas of service in Operations & infrastructure:
• Roads & Transportation
Gerard.hannah@renfrewshire.gov.uk 
Page 33 of 180

Page 34

14 
Sustainability, Place and Assets Manager
Karen Anderson is the Sustainability and Place Manager and is responsible for the 
following areas of service in Operations & Infrastructure:
• Waste Strategy
• Parks and play areas
• Cemeteries and memorial safety
Karen.Anderson@renfrewshire.gov.uk 
Service Coordination Manager
Dorothy Kerr is the Service Coordination Manager and is responsible for the following
areas of service in Operations & Infrastructure:
• Complaints & Enquiries,
• Departmental Lead for 
o Freedom of Information, GDPR
o Health & Safety, Training, Absence
Dorothy.kerr@renfrewshire.gov.uk 
Operations Manager
Lyall Rennie is the Operations Manager and is responsible for the following areas of
service in Operations & Infrastructure:
• Waste Services
• StreetScene & Land Services
• Fleet & Social Transport
Lyall.rennie@renfrewshire.gov.uk 
Note: Operations & Infrastructure services Service Improvement Plan and
operational performance is reported to the Infrastructure, Land and Environment
Board. 
5.3 Our Partnerships and Providers
Environment & Infrastructure maintain a number of strategic partnerships with key 
bodies in order to develop shared objectives and design services that reflect national, 
regional and local community planning priorities. These include:
• Scottish Government & CoSLA 
• Health and Social Care Partnership
• SEPA
• Zero Waste Scotland 
• Scottish Water
• Soil Association
• Housing Associations
• Partnership Forums, Community Councils and tenants forums 
• SCOTS
• Police Scotland
• SPT
• DVSA 
5.4 Our Finances
All local authorities in Scotland have experienced a hugely challenging and complex
set of circumstances over the last two years and it is recognised that the financial
impact on Councils from COVID-19 will continue for some time.  This includes the
Page 34 of 180

Page 35

15 
impact on service costs, service demands and income streams, as well as the cost of
unavoidable delays to some transformation programmes. 
Councils are also impacted by the rising costs of goods and services caused by 
inflationary pressures and global supply chain issues. Renfrewshire Council actively 
manages these pressures through its short- and medium-term financial planning and
is acknowledged by Audit Scotland to have sound financial arrangements in place. 
However, the Council’s financial outlook remains subject to significant
uncertainty.  The most recent analysis reported to Council on 3 March 2022 suggests
that Renfrewshire Council will experience a funding deficit in the range of £18m-
£50m in the three years following 2022/23, unless mitigating action is taken. 
Budgets are approved each year for both Capital and Revenue purposes. Revenue 
budgets allow for expenditure and income on day-to-day operational activities, such
as employee costs, or supplies. For 2022/23, the Revenue budget approved for
General Services on 3 March 2022 was £486m, and for the Housing Revenue
Account £55m. 
Capital budgets allow for expenditure on the creation or enhancement of assets. The 
capital budget approved for General Services on 3 March 2022 was £437m for the 
period 2022/23 to 2026/27, and for the Housing Revenue Account £267m for the
period 2022/23 to 2027/28. 
Environment & Infrastructure have a revenue budget of approximately £50.95 million
and £19.342 million capital budget for 2022/23. 
6 Our Strategic Priorities
As noted in the introduction to this plan, Service Improvement Plans align to the
Council and Community Plans.  Actions and performance indicators are each
grouped according to the strategic outcomes set out in the Council Plan.  As that
Plan has yet to be approved, actions and indicators in this SIP are set out under four
broad themes.  
• Place:  what we do to support our economy, our infrastructure, our assets;
• People: what we do to support our communities and individual residents;
• Sustainability: what we do to address climate issues and promote sustainable
services and communities;
• Living our Values: what we do in terms of our organisational behaviours and
approaches. 
Page 35 of 180

Page 36

16 
6.1     Strategic Priorities
6.1.1 Priority Actions – Place: What we do to support our economy, our infrastructure, our assets
Action
Code
What we will do? What difference we will
make? 
Lead Officer(s) Target Date
01 Deliver the 2022/23 roads
and footways capital
investment programme -
£10.984 million 
Improvements to the condition
of roads and footways
infrastructure
Infrastructure &
Assets Manager  
31-March-2023
02 Continue to invest in
infrastructure to support
growth – from road and rail
links to bridges, cycle and
pedestrian routes (Council
Plan Action)
Improvements to accessibility
and connectivity of the town
centre and transport networks
prioritising modal transport
changes
Transportation &
Development
Manager  
31-March-2023
03 Continue to develop and
upgrade the Council’s traffic
light infrastructure from
analogue to digital 
Ensure that the Council’s
traffic light infrastructure is
digitally compliant and
supportive of an urban traffic
control system 
Transportation &
Development
Manager  
31-March-2023
04 Continuing to deliver repairs
and emergency out of hours
repair service to 12,500
Council housing properties
within Renfrewshire
Housing properties within
Renfrewshire will be
maintained to ensure safety
and compliance for residents
Senior Facilities
Manager (Support
Services)
31-March-2023
05 Continuing to deliver repairs
and compliance services to
public buildings in
Renfrewshire including
schools
Ensure compliance legislation
that Building Services delivers
is provided within the 270
public buildings in
Renfrewshire
Senior Facilities
Manager (Support
Services)
31-March 2023
New 
06
Develop a Local Transport
Strategy supported by
revised Active Travel and
Public Transport Strategies 
The service will have strategic
documents outlining the
legislative and regulatory
responsibilities for delivery of
the Active Travel and Public
Transport agendas.
Infrastructure,
Transportation &
Change Manager 
31-March 2023
07 Continue to develop first
phase design proposals for
connectivity and
transportation to enable
application for external
funding for project delivery 
Supporting delivery of Active
Travel Strategy to improve
outcomes for public transport
options and deliver reduction
in car journeys.
Infrastructure,
Transportation &
Change Manager
31-March 2023
08 Deliver an increase in
cycling infrastructure across
Renfrewshire
Improve active travel routes
across Renfrewshire
Transportation &
Development
Manager  
31-March-2023
New 
09
Deliver Paisley Town Centre
junction improvements as
part of the Bus Partnership
works
Public transport offering in
Renfrewshire will be improved
Infrastructure,
Transportation and
Change Manager
31-March-2023
New 
10
Update the Winter
Maintenance Policy
Detail arrangements for
dealing with ice and snow on
our network and outline the
decision-making process
relating to matters such as
Infrastructure,
Transportation &
Change Manager 
30-September-
2022
Page 36 of 180

Page 37

17 
treatment priorities and when
and how routes are treated.
New 
11
Update Road Safety Policy  Detailing the Council and
relevant stakeholders role and
responsibilities in relation to
improving road safety in
Renfrewshire.
Infrastructure,
Transportation &
Change Manager 
31-December-
2022
New 
12
Develop and implement
Unadopted Roads Policy
The service will have a
strategic direction in relation to
unadopted roads with clearly
defined roles and
responsibilities.
Infrastructure,
Transportation &
Change Manager 
31-March-2023
New 
13
Implement the requirements
of the Transport (Scotland)
Act 2019 including
enforcement of restrictions
on pavement parking
The people of Renfrewshire
will have transport provisions
enhancing social and
economic wellbeing, improved
environmental outcomes and
a focus on health and
wellbeing for all.
Infrastructure,
Transportation &
Change Manager 
31-March-2024
New 
14
Development of Low
Emissions / Electrification
Strategy
The strategy will outline steps
that the service will take to
contribute towards
Renfrewshire’s achievement
of Net Zero carbon emissions
by 2030.
Infrastructure,
Transportation &
Change Manager 
31-March-2023
New 
15
Implementation of a revised
approach to Car Parking in
our town centres 
Understand the use of the
town centre on-street and off-
street parking. 
Making our Town Centres
more accessible for walking,
wheeling and cycling. 
Infrastructure,
Transportation &
Change Manager 
31-March-2023
New 
16
Develop a new Cemeteries
Policy
Realignment of Cemetery
rules, consideration of the
available space and future
plans for cemeteries in
Renfrewshire
Sustainability, Place
& Assets Manager
31-March-2023
New 
17
Develop a new Open Space
Strategy
Improving access to open
spaces
Sustainability, Place
& Assets Manager
31-March-2023
New 
18
Work with colleagues in
OneRen to improve access
and opportunities to play
tennis within Renfrewshire
Increase the opportunity for all
to access tennis courts and
encourage people in
Renfrewshire to be active
Sustainability, Place
& Assets Manager
31-March-2023
Page 37 of 180

Page 38

18 
6.1.2 Performance Indicators: Place -  What we do to support our economy, our infrastructure, our
assets                                                                             
(PI Status:  Alert, Warning, OK,  Data Only)
Performance
Indicator
Frequency
of
monitoring
Date last
updated
Current
Value
Current
Target Status
2022/
23
Annual
Target
2023/
24
Annual
Target
2024/
25
Annual
Target
Comments
01 (Maintenance) Carriageway Condition: % of road network considered for treatment  These are
annual LGBF
Indicators
and relate to
financial year
2020/21. The
2021/22 data
will not be
published
until
February
2023.
(i) A Class
Roads  Years 2020/21 19.42% 22.5%  22% % %
(ii) B Class
Roads  Years 2020/21 23.68% 24.5%  24% % %
(iii) C Class
Roads  Years 2020/21 33.49% 36.5%  36% % %
(iv)
Unclassified
Roads 
Years 2020/21 34.33% 36.5%  36% % %
02(Maintenan
ce)
Carriageway
Condition: %
of road
network
considered
for treatment
Overall
Years 
2020/21
32% 32.5%  32% % %
This annual
indicator
measures the
% of the total
roads network
were
considered for
treatment. 
03 % of Statutory road inspections categories completed on target: 
Targets are set
by Scottish
Road Works
Commissioner. 
Category A Years 2021/22 100% 100%  100% 100% 100%
Category B Years 2021/22 100% 100%  100% 100% 100%
Category C  Years 2021/22 100% 100%  100% 100% 100%
04 % of
pothole
repairs
completed
within
timescales 
Quarters 2021/22 83% 80%  80% 80% 80%
In 2021/22, the
service
reported a total
of 1,933
potholes.
05 % of
reported
street lighting
faults which
were
attended
within the 7-
day timescale
Quarters 2021/22 99.9% 95%  95% 95% 95%
In 2021/22, the
service
attended 5,301
active street
lighting repair
faults. 3,929
were
completed and
1,372 were
planned for
maintenance.
06 % of
Overall
repairs
completed
within time by
building
services
Quarters 2021/22 93.6% 95%  80%  90% 90%
In 2021/22,
48,782 repairs
were
completed
within time by
Building
Services.
Page 38 of 180

Page 39

20 
4.2.3 Performance Indicators - Place: What we do to support our economy, our infrastructure, our assets                                                                                       
(PI Status:  Alert, Warning, OK,  Data Only)
Performance
Indicator
Frequency
of
monitoring
Date last
updated
Current
Value
Current
Target Status
2022/
23
Annual
Target
2023/
24
Annual
Target
2024/
25
Annual
Target
Comments 
07 average
length of time
taken to
complete non-
emergency
repairs –
public
buildings 
Quarters 2021/22 17.24 15  15 15 15
The non-
emergency
repair average
time over the
year has been
impacted by
supplier delays
due to the
impact of
COVID.
There has also
been an impact
on the supply
chain for
materials that
has increased
the average
repair time.
The anticipated
position of
22/23 is still
under pressure
and will
continue to be
monitored.
08 % of
compliance
tasks
undertaken
per year –
Statutory
compliance for
public
buildings 
Quarters 2021/22 72% 90%  80% 90% 90%
The
performance is
below target
due to the
issues
experienced
with allocation
of contractors
and resources
due to the
COVID-19
pandemic. 
Statutory
compliance
includes water
checks. In
2021/22 the
administration
process of the
water checks
changed, and
the recording
of the check
completion is
currently
running
behind. This is
Page 39 of 180

Page 40

21 
reflected in the
72%. 
If water
compliance
checks are
removed, the
service is
performing at
82% of all
other statutory
compliance
checks
completed on
within 2021/22.
Page 40 of 180

Page 41

22 
6.2.1 Priority Actions -  People: What we do to support our communities and individual residents
Code What we will do? The difference we will make? Lead Officer(s) Target Date
01 Implement the preferred
options from the #YouDecide
participatory budget
programme for infrastructure
improvements
Local communities will feel
empowered and involved in
improvements in their local area
Infrastructure,
Transportation &
Change Manager 
31-March-
2023
02 Provide healthy meals that
meet the requirements of the
Nutritional Requirements for
Food and Drink in Schools
(Scotland) Regulations 2020
by analysing the school
menus to comply
Children will be provided with
hot, healthy, nutritional meals
and return to school ready to
learn
Strategic Facilities
Manager (Soft
Services)
31-March-
2023
New 
03
Work in partnership with
Community Learning and
Development Team as an
integral part of the holiday
programme through the
provision and delivery of
healthy meals 
Children will be provided with
healthy meals during school
holiday periods helping to tackle
food poverty and support
families in Renfrewshire 
Strategic Facilities
Manager (Soft
Services)
31-March-
2023
New 
04
Deliver the expansion of free
school meals to all P1 – P5
children and to all ASN
pupils
All primary school children in P1
– P5 and ASN pupils will benefit
from a healthy meal every day
which will impact positively on
families’ finances and wellbeing.
Strategic Facilities
Manager (Soft
Services)
31-August-
2022
New 
05
Carry out capital
improvements in school
kitchens, in line with Scottish
Government capital funding,
to maintain the delivery of
free school meals to all P1 –
P5 pupils and all ASN pupils.
Kitchens will be better equipped
to deliver hot, healthy, nutritious
school meals based on the
expansion of free school meal
entitlement.
Strategic Facilities
Manager (Soft
Services)
31-August-
2022
New 
06
Work with the Scottish
Government to deliver the
further expansion of free
school meals to all P6/P7
pupils and to deliver a free
breakfast service for all
primary school pupils
All primary school and ASN
pupils will benefit from a healthy
breakfast and lunch meal every
day which will impact positively
on families’ finances and
wellbeing. 
Strategic Facilities
Manager (Soft
Services)
31-May-2026
07 Deliver a programme of
engagement with schools,
parents and pupils,
encouraging participation in
the development of school
meal menus 
School meal uptake will
increase, resulting in more
children and young people
taking healthy meals.
Strategic Facilities
Manager (Soft
Services)
31-March-
2023
08 Provide employment and
training opportunities for
identified groups of young
people in Renfrewshire
Young people and people with
vulnerabilities will have
opportunities to enhance their
chances of employment 
Senior Leadership
Team
31-March-
2023
New 
09
Provide trade apprenticeship
opportunities in Building
Services for young people
residing in Renfrewshire.
Young people will achieve a
recognised skilled Building
Services trade.
Operations Manager
(Building Services)
31-March-
2023
Page 41 of 180

Page 42

23 
10 Continue to work with
CoSLA to ensure the
provision of free sanitary
products within education
premises across
Renfrewshire as part of the
of the Period Products (Free
Provision) (Scotland) Bill
Removal of the stigma of period
poverty with young people
having access to free sanitary
products in schools. 
Strategic Facilities
Manager (Soft
Services)
31-March-
2023
New 
11
Consult with local residents,
especially children, on
choice of equipment to be
implemented for playpark
improvements throughout
Renfrewshire.
Improve accessibility for all
Renfrewshire residents with
particular benefit to those with
physical disabilities. Modernising
and increasing the play value of
the equipment in our parks and
play areas.
Sustainability, Place
and Assets Manager
31-March-
2023
6.2.2 Performance Indicators -  People: What we do to support our communities and individual residents                                 
(PI Status:  Alert, Warning, OK,  Data Only)
Performance
Indicator
Frequency
of
monitoring
Date last
updated
Current
Value
Current
Target Status
2022/
23
Annual
Target
2023/
24
Annual
Target
2024/
25
Annual
Target
Comments
01 % uptake of
free school
meals in
primary
schools
Quarters 2021/22 49.3% 75%  52% 58% 62%
School meal
uptake in
Primary and
Secondary
Schools has
been impacted
by the pandemic,
when a more
limited lunch
offering and
dining
experience was
offered.  Over
the course of this
school year we
have been able
to return to a pre
covid offering,
pupils have
started to return
with the service 
working with
pupils, teachers
and parent to
develop a new
menu from
January 2022. 
There has been
positive feedback
to this new menu
and the service
has seen an
increase in
uptake over the
last few
months. Taster
sessions are
organised with
schools and
working with
schools on an a
individual basis
02 % uptake of
free school
meals in
secondary
schools
Quarters 2021/22 32.3% 49%  35% 38% 41%
Page 42 of 180

Page 43

24 
to focus on
uptake is
ongoing. 
6.3.1 Priority Actions – Sustainability: What we do to address climate issues and promote sustainable
services and communities
Code What we will do? The difference we will make? Lead Officer(s) Target Date
01 Support of the Council’s pledge
to make Renfrewshire carbon
neutral by 2030 
Carbon emissions will be reduced
and offset in Renfrewshire
Senior Leadership
Team
31-March-
2023
02 Deliver a programme of
enhanced operational
environmental and community
support activities for
environment and place
Improved StreetScene and roads
activities, including mechanical
and gully cleaning, targeted
approach to fly tipping prevention
through the Quick Response
Team and support for community
litter picks
Operations
Manager
31-March-
2023
New 
03
Continue to develop a suite of
digital solutions across the
service including;
- Grass cutting at rural
roads and path
networks
- Digital scheduling and
real time recording of
service activities
- Gully Cleaning
- Waste Collection
Real time performance available
to the service and development of
service specific public interfaces
Senior Leadership
Team
31-March-
2023
New 
04
Continue to develop service
delivery methods to improve
customer experience and meet
demanding recycling and Net
Zero targets
Improved recycling values,
reduced residual waste and
carbon footprint in relation to
COP26 Net Zero target. 
Operations
Manager
31 March
2023 
Page 43 of 180

Page 44

25 
05 Work to meet the challenging
targets set out in our carbon
management plan – through our
council fleet, street lighting,
public realm, waste and
consumables (Council Plan
Action) 
Contribution to achieving the
Council’s carbon management
reduction targets
Head of
Operations &
Infrastructure
31-March-
2023
06 Deliver the objectives and
requirements of the Scottish
Household recycling charter,
Circular Economy and Deposit
Return and Extended Producer
Responsibility schemes.
(Council Plan Action)
The quality and quantity of
recyclate will be improved and
levels of residual waste reduced.
Head of
Operations &
Infrastructure
31-March-
2023
New 
07
Further develop the digital
application software for Waste
Management system 
Improved service excellence with
regards to bin collections to empty
all bins first time every time. 
Further work will deliver
improvements for APOs and
Trade waste services. 
Operations
Manager
31-August-
2022 
New 
08
Prepare site at Linwood for
improved bin store facility and
consideration of the
infrastructure required to fulfil
the Deposit Return Scheme and
future requirements for
segregation of waste. 
Improved security and stock
control of bin stores.
Establishment of a facility to
provide sorting of waste in line
with the requirements of the
Deposit Return Scheme, reducing
single use plastic and
encouraging a circular economy. 
Operations
Manager
31-March-
2023 
New 
09
Implement schedule for grass
cutting and vegetation cutback
in rural areas and on core path
network
Improved service delivery and
customer satisfaction
StreetScene
Manager
31-March-
2023
10 Develop and implement a long-
term sustainable leachate and
surface water management plan
for Linwood Moss.
The requirement for leachate
treatment at Linwood Moss will be
reduced in accordance with its
waste management licence.
Sustainability,
Place and Assets
Manager
31-March-
2023
New 
11 
Develop a new Waste Strategy
Policy 
Improve the waste collection
focusing on increasing recycling
and reducing waste diverted to
landfill
Sustainability,
Place and Assets
Manager
31-March-
2023
New 
12
Deliver Christmas Lighting in 3
towns and 12 villages.
The provision of town and village
lighting displays will be delivered
on time, in line with event
timetables.
Infrastructure and
Assets Manager
25-December-
2022
New 13 Install fixed and mobile cameras
to deter or help identify flytipping
in hotspot areas
Cameras will be installed with 3
PTZ (pan, tilt and zoom cameras).
Fixed to lighting columns in
identified flytipping hotspot areas,
they will help deter offenders and
provide evidence towards
prosecution. 
Operations
Manager
31-March-
2023
Page 44 of 180

Page 45

26 
One mobile camera will be used
by the Environmental Task Force
to manage and relocate this to
address other hotspots where no
power is available. 
Local areas will have less
flytipping. 
Page 45 of 180

Page 46

27 
6.3.2 Performance Indicators -  Sustainability: What we do to address climate issues and promote sustainable
services and communities 
(PI Status:  Alert, Warning, OK,  Data Only)                                          
Performance
Indicator  
Frequency
of
monitoring
Date last
updated
Current
Value
Current
Target Status
2022/
23
Annual
Target
2023/
24
Annual
Target
2024/
25
Annual
Target
Comments
01 Street
Cleanliness
Score - % of
areas assessed
as clean
Years 2020/21 93.6% 92%  92% 92% 92%
Council Plan
Indicator/ LGBF
Indicator
This is an annual
LGBF Indicator
and relates to
financial year
2020/21. The
2021/22 data will
not be published
until February
2023.
02 Amount of
CO2 emitted by
the public
vehicle fleet 
Years 2021/22 3,223 3,000  3,000 3,000 3,000
Council Plan
Indicator
The amount of
CO2 emitted by
the public vehicle
fleet has
increased from
2,992 in 2020/21
to 3,223 in
2021/22. This is
above target of
3,000 due to the
increased number
of vehicles in the
fleet.
03 % of the
vehicle fleet
which uses
alternative fuels,
such as
electricity 
Quarters 2021/22 25% 25%  25% 25% 25%
Council Plan
Indicator
This indicator
measures the
percentage of the
Council’s vehicle
fleet which uses
alternative fuel
such as electricity
04 Reduce the
amount of CO2
emitted from
public space
lighting 
Years 2021/22 1,246 1,700  1,500 1,500 1,500
Council Plan
Indicator
Future years
targets reflect the
impact of the
street lighting
investment.
05 % of bins
uplifted first time
Quarters 2021/22 99.8% 99.9%  99.8% 99.8% 99.8%
In 2021/22, the
service collected
bins from around
91,000
households.  
06 Complete
Inspection
process for all
Years 2021/22 38% 20%  65% 100% 100%
This indicator
reflects the
percentage of
Page 46 of 180

Page 47

28 
headstones and
burial grounds 
burial grounds
that have been
inspected in line
with the Memorial
and Headstone
inspection policy.
Performance
Indicator
Frequency
of
monitoring
Date last
updated
Current
Value
Current
Target
On
Target
2022
Annual
Target
2023
Annual
Target
2024
Annual
Target
Comments
07 % of
Household
Waste Recycled  Years 2021 Awaiting
Data 50%  50% 50% 50%
Legislative
changes will need
to be considered
in relation to the
impact on the
materials that will
be processed.
There will be a
difference in the
production in
waste due to
behavioural
changes
influenced by
economic
downturn.
Once DRS, EPRS
and Circular
Economy are
implemented
there will be
resultant effects
on the recycling
rates. 
Improvement
works at the
Household Waste
Recycling
Centres,
campaigns in
Renfrewshire
schools along with
a widespread
communications
campaign are all
being
implemented to
improve recycling
rates through
encouraging and
educating people
to place the right
material in the
right bin.
08 % of
Household
waste collected
which is
landfilled 
Years 2021
Awaiting
Data  5%  5% 5% 5% Awaiting verified
data from SEPA
Page 47 of 180

Page 48

29 
6.4.1 Priority Actions – Living Our Values: What we do in terms of our organisational behaviours and
approaches
Code What we will do? The difference we will make? Lead Officer(s) Target Date
01 Provide our employees with
the appropriate support to
manage their attendance,
health and wellbeing 
Sickness absence levels and
costs will be minimised
Senior Leadership
Team
31-March-2023
02 Implement the Council’s
People’s Strategy
Employees will be equipped with
the skills, training and
development required to deliver
services effectively
Senior Leadership
Team
31-March-2023
04 Active participation in
Council’s Right for
Renfrewshire
Transformational
Programme
The service will play its role in
delivering cross cutting change
Senior Leadership
Team
31-March-2023
05 Better use of data and
technology to improve
services performance and
delivery
Service delivery is improved,
and resources allocated more
efficiently and effectively
Infrastructure,
Transportation and
Change Manager  
31-March-2023
06 Deliver agreed operational
efficiencies through fleet
utilisation and rationalisation
The number of vehicles in the
Council’s fleet will be reduced
and its effectiveness maximised
Operations Manager 31-March-2023
07 Deliver improvements in the
Council’s Cemeteries estate 
The condition of cemetery
infrastructure will be improved 
Sustainability, Place
and Assets Manager 
31-March-2023
08 Provide an integrated FM
service across the Council
for public building and
housing repairs and
compliance
An integrated approach to
service provision will be
delivered, improving customer
service and efficiency
Head of Facilities
Management
31-March-2023
09 Support the Council to
implement the Business
World system
Ensure the full benefits of the
Business World system are
realised
Head of Facilities
Management
31-March-2023
10 Embed new approaches to
staff communication and
engagement across all areas
of the service
Staff will have greater
opportunities to input to the
future operation of the service
Senior Leadership
Team
31-March-2023
11 Ensure robust and up to date
business continuity
arrangements are in place
Services will be able to identify
critical functions and the
resources required to recover
from disruptive events.
Senior Leadership
Team
31-March-2023
12 Review and maintain
continuous improvement
frameworks 
Quality assurance will be
undertaken; actions from the
Best Value Audit report
delivered, health & safety, staff
and customer service
accreditations maintained
Senior Leadership
Team
31-March-2023
13  Review Health & Safety and
Risk Assessments 
Health and Safety and Risk
Assessment are managed more
effectively
Senior Leadership
Team
31-March-2023
14 Ensure robust financial
monitoring is in place to
support the COVID-19
recovery
Services will be able to monitor
and plan their resources more
efficiently
Senior Leadership
Team
31-March-2023
New 
15
Continue to work with
existing and establish new
‘Friends of’ groups to
Develop, in partnership with
‘Friends of’ groups,
improvements in maintaining
Sustainability, Place
and Assets Manager
31-March-2023
Page 48 of 180

Page 49

30 
support implementation of
the Community
Empowerment Bill
and improving the environment
attracting more people into the
park and the local area.
Page 49 of 180

Page 50

31 
6.4.2 Performance Indicators –  Living Our Values: What we do in terms of our organisational behaviours and
approaches                                                                         
(PI Status:  Alert, Warning, OK,  Data Only)
Performance
Indicator
Frequency
of
monitoring
Last
updated
Current
Value
Current
Target Status
2022/
23
Annual
Target
2023/
24
Annual
Target
2024/
25
Annual
Target
Comments
01 Average
number of
work days lost
through
sickness
absence per
employee
(FTE)
(cumulative)
Quarters 2021/22 15.5 13.7  13.7 13.7 13.7
During the last year
absence rates have
been slightly above
target.  This has been
exacerbated by some
long-term absences
who were awaiting
NHS appointments or
treatment, which were
delayed because of the
impact of Covid.  We
have been working with
our employees to
facilitate their return to
work and the absence
rates are decreasing. 
The two main reasons
for absence are
Musculoskeletal and
joint disorders
accounting for 30.50%
and psychological
(non-work related)
absence accounting for
30.06%. 
Operational staff have
been working hard to
help address mental
health issues across
the workforce and we
now have a team of
mental health first
aiders within the
department. 
02 % of
members
enquiries
completed
within
timescale by
E&I 
Quarters 2021/22 86.7% 85%  85% 85% 85%
The service deals with
over 85% of all elected
members enquiries
within the Council. At
the end of March 2022,
the service dealt with
4,722 elected members
enquiries.
03 % of FOI
requests
completed
within
timescale by
E&I
Quarters 2021/22 99% 100%  100% 100% 100% In 2021/22 the service
received 367 FOIs.  
Page 50 of 180

Page 51

32 
04 % of front
line
resolutions
dealt with
within
timescale by
E&I Quarters 2021/22 80.8% 85%  85% 85% 85%
In 2021/22 the service
received 6,609 front
line resolutions.  
Technical difficulties at
the start of the year
have resulted in lower
than target response
times. As the year
progressed, this was
resolved, and target
timescales were
exceeded.
05 % of
complaint
investigations
completed
within
timescale by
E&I
Quarters 2021/22 64.8% 95%  85% 85% 85%
In 2021/22 the service
had dealt with 732
complaint
investigations.  
As with frontline
resolution complaints
performance at the
start of the year was
impacted by technical
issues and staff
changes. The
performance in the
second half of the year
has improved
considerably and
exceeded the target.
Page 51 of 180

Page 52

33 
6.5  Data Only                                                                                                                                               Data Only
Performance
Indicator
Frequency
of
monitoring
Last
updated
Current
Value
Curren
t
Target
Status
2022/
23
Annual
Target
2023/
24
Annual
Target
2024/
25
Annual
Target
Comments
06 Cost of
Maintenance
per Kilometre
of roads
Years 2020/21 £17,495 n/a  n/a n/a n/a
LGBF Indicators
These are annual
LGBF Indicators and
relate to financial
year 2020/21. The
2021/22 data will not
be published until
February 2023.
07% of adults
satisfied with
parks and
open spaces
Years 2020/21 83.5% n/a  n/a n/a n/a
08 Cost of
parks and
open spaces
per 1,000 of
the population
Years 2020/21 £28,240 n/a  n/a n/a n/a
09 % of adults
satisfied with
refuse
collection
Years 2020/21 70.63% n/a  n/a n/a n/a
10 Net cost of
waste
collection per
premise
Years 2020/21 £66.66 n/a  n/a n/a n/a
11 Net cost of
waste disposal
per premise
Years 2020/21 £61.59 n/a  n/a n/a n/a
12% of adults
satisfied with
street cleaning
Years 2020/21 52.77% n/a  n/a n/a n/a
13 Net cost of
street cleaning
per 1,000 of
the population
Years 2020/21 £6,472 n/a  n/a n/a n/a
Page 52 of 180

Page 53

1
Appendix 2
Environment & Infrastructure Service Delivery Plan 2021-2022
Out-turn Monitoring Report
Action Status 
Cancelled  Completed 
Overdue; Neglected  Not Started; In Progress; Assigned 
Unassigned; Check Progress  
Council Plan Strategic Outcome 1: 
Reshaping our place, our economy and our future                   Priority Actions
Code Action Status  Progress  Due Date Update
01 Deliver the 2021/22 roads and
footways capital investment
programme - £9 million     
31-Mar-2022  The Roads Capital Investment programme
for 2021/22 has ended. 90 of the 98
programmed carriageway resurfacing
schemes completed with 8 schemes
postponed due to either lack of contractor
availability or proximity to COVID-19 testing
centres.  These will be completed in the
capital programme for 2022/23.  52 footways
out of the original programme of 85 have also
been resurfaced with 33 postponed due to
lack of contractor availability.  Again, these
will be completed in the capital programme
Page 53 of 180

Page 54

2
Council Plan Strategic Outcome 1: 
Reshaping our place, our economy and our future                   Priority Actions
Code Action Status  Progress  Due Date Update
for 2022/23.
The surface dressing programme is complete
(16 schemes) as is the micro-surfacing
programme (16 schemes) and the permanent
patching programme.
02 Continue to invest in infrastructure to
support growth – from road and rail
links to bridges, cycle and pedestrian
routes (Council Plan Action) 
31-Mar-2022  Restrictions due to the COVID-19 pandemic
have had an impact on the ability to deliver
infrastructure improvements this year.
However, progress continues to be made on
improving accessibility for disabled people at
bus stops and providing new bus shelters in
Renfrewshire and the strengthening of
Crosslee Bridge, over the National Cycle
Route N7. The opportunity has also been
taken to progress designs for an off-road
cycle link to the Hawkhead housing
development and a bus turning loop in
Erskine. 
The refurbishment of the footbridge across
the White Cart was completed and has been
reopening to pedestrian and cycle traffic in
November 2021. 
Restrictions due to the COVID-19 pandemic
are reducing in their impact on the ability to
deliver infrastructure improvements. The
21/22 programme of bus corridor
Page 54 of 180

Page 55

3
Council Plan Strategic Outcome 1: 
Reshaping our place, our economy and our future                   Priority Actions
Code Action Status  Progress  Due Date Update
infrastructure improvement is complete.
The latest length of the Bishopton to Glasgow
Airport Investment Area segregated cycleway
from Red Smiddy roundabout to Inchinnan
Drive is complete and its next section to
Abbotsinch Road is underway. Designs for
the route’s expansion to Erskine are also well
underway.
Officers continued to assess roads
construction consent applications and
approvals, in principle, from developers for
new roads and bridges to be added to the
public road network, particularly in Dargavel,
Bishopton.
03 Support the delivery of City Deal
initiatives, combining roads and active
travel projects into a coherent network
for all road users  
31-Mar-2022  Support is provided on an ongoing basis with
close working on a number of Council
priorities including cycleway and traffic signal
coordination projects in cooperation with the
City Deal Team. 
04 Lead on the works to improve the
transport infrastructure in Paisley Town
Centre  
31-Mar-2022  The Council has been awarded £2million by
The Bus Partnership Fund to deliver junction
improvements with bus priority measures
across Paisley Town Centre. This will be
completed by March 2023.  
The scope of this project covers prioritising
Page 55 of 180

Page 56

4
Council Plan Strategic Outcome 1: 
Reshaping our place, our economy and our future                   Priority Actions
Code Action Status  Progress  Due Date Update
pedestrians, cyclists and now public transport
users.  A full public consultation is due to
take place following the 2022 local election.
05 Support economic regeneration and
job creation through the regeneration
and revitalisation of town centres and
the creation of a town centres action
plan 
31-Mar-2022  The service successfully concluded an
investment programme in Renfrew and
Johnstone town centres with upgrades to
street lighting and infrastructure through the
town centre regeneration fund.
Enhanced street cleaning regimes are
ongoing as part of the town centre
refurbishment works. 
The Council continues to support the
regeneration of our town centre through
dedicated provision of resource to enhance
cleaning arrangements. We continue to
support the work of the Car Parking Working
Group. Free parking provision will be
extended to stimulate the economy within the
town centre area. An App to make payment
for parking more readily available will be
implemented.
06 Deliver an increase in cycling
infrastructure across Renfrewshire   
31-Mar-2022  The service continued to deliver its ambitious
cycling infrastructure programme with grant
awards from SPT, the Bus Partnership Fund
and Cycling Walking Safer Routes. A number
of new connections to the national cycle
Page 56 of 180

Page 57

5
Council Plan Strategic Outcome 1: 
Reshaping our place, our economy and our future                   Priority Actions
Code Action Status  Progress  Due Date Update
route network have been made from the local
road network to make it easier to access.  
07 Implement the transfer of the Council’s
traffic light infrastructure from analogue
to digital  
30-Jun-2022  Analogue BT traffic signal communications
lines have been replaced with 4G mobile
technology. CCTV cameras have also been
installed at key junctions throughout the
network to improve real time monitoring and
reaction times for incident response. 
The switch of the Council’s traffic signal
control to a hosted UTC system is now
complete. Analogue BT traffic signal
communications lines were replaced with 4G
mobile technology in March 2020. A number
of sites are now trialling fibre connections for
greater signal consistency and capacity.
CCTV cameras are also now installed at key
junctions throughout the network.  
Work continues to upgrade the council’s
SCOOT network junctions, with a focus on
introducing bus priority at selected junctions.
The primary connection to the Trapeze bus
priority system run by SPT has been made to
complement other proposed bus priority
measures through the Bus Partnership
Fund.   
A programme of replacing old lamp
Page 57 of 180

Page 58

6
Council Plan Strategic Outcome 1: 
Reshaping our place, our economy and our future                   Priority Actions
Code Action Status  Progress  Due Date Update
technology with modern LED low energy
lamps continued throughout 21/22.
08 Deliver externally funded transportation
and connectivity infrastructure projects   
31-Mar-2022  The service continues to deliver on our
ambitious capital programme with grant
awards from SPT, the Bus Partnership Fund
and Cycling Walking Safer Routes.
Council Plan Strategic Outcome 1: 
Reshaping our place, our economy and our future Priority Actions
Code Action Status  Progress  Due Date Update
09 Continuing to deliver repairs and
emergency out of hours repair service
to 12,500 Council housing properties
within Renfrewshire   
31-March 2022 A full repair service has been provided in the
later half of 2021/2022. A full catch up
programme has been underway and the
majority of works have returned to pre
pandemic levels.
10 Continuing to deliver repairs and
compliance services to all public
buildings in Renfrewshire including
schools  
31-March 2021 Compliance tasks continue to be affected by
the COVID-19 pandemic as a result of
restrictions relating to access to buildings
and on the availability of specialist
contractors utilising the furlough scheme.
Compliance tasks did continue but were
focused on those Council and public
buildings that remained open or re-opened
during this period.  It is likely compliance
Page 58 of 180

Page 59

7
Council Plan Strategic Outcome 1: 
Reshaping our place, our economy and our future                   Priority Actions
Code Action Status  Progress  Due Date Update
tasks will continue to lag during 2022/2023. A
managed approach on a site by site basis is
being undertaken and triaged accordingly. 
Building Services continue to work with a
hybrid model of service delivery.
There are issues surrounding suppliers and
materials and associated increasing costs. 
Page 59 of 180

Page 60

8 
Council Plan Strategic Outcome 1:                                                                                             Performance Indicators                      
Reshaping our place, our economy and our future
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance
Value Target Value Target Value Target Target
01 (Maintenance)
Carriageway
Condition: % of
road network
considered for
treatment (v)
Overall 
32.9% 32.5% 32% 32.5% Data for 2021/22
will not be
published until
February 2023
32.5%       32% These are annual LGBF
Indicators and relate to
financial year 2020/21 and
therefore the first year of the
COVID-19 pandemic. The
2021/22 data will not be
published until February
2023.
02 (Maintenance)
Carriageway
Condition: % of
road network
considered for
treatment (i) A
Class Roads 
19.97% 22.5% 19.42% 22.5% Data for 2021/22
will not be
published until
February 2023
22.5%       22% These are annual LGBF
Indicators and relate to
financial year 2020/21 and
therefore the first year of the
COVID-19 pandemic. The
2021/22 data will not be
published until February
2023.
Page 60 of 180

Page 61

9
Council Plan Strategic Outcome 1:                                                                                             Performance Indicators                      
Reshaping our place, our economy and our future
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance
Value Target Value Target Value Target Target
03 (Maintenance)
Carriageway
Condition: % of
road network
considered for
treatment (ii) B
Class Roads 
24.09% 24.5% 23.68% 24.5% Data for 2021/22
will not be
published until
February 2023
24.5%        24% These are annual LGBF
Indicators and relate to
financial year 2020/21 and
therefore the first year of the
COVID-19 pandemic. The
2021/22 data will not be
published until February
2023.
04 (Maintenance)
Carriageway
Condition: % of
road network
considered for
treatment (iii) C
Class Roads 
34.19% 36.5% 33.49% 36.5% Data for 2021/22
will not be
published until
February 2023
36.5%       36% These are annual LGBF
Indicators and relate to
financial year 2020/21 and
therefore the first year of the
COVID-19 pandemic. The
2021/22 data will not be
published until February
2023.
05 (Maintenance)
Carriageway
Condition: % of road
network considered
for treatment (iv)
Unclassified Roads 
35.39% 36.5% 34.33% 36.5% Data for 2021/22
will not be
published until
February 2023
36.5%       36% These are annual LGBF
Indicators and relate to
financial year 2020/21 and
therefore the first year of the
COVID-19 pandemic. The
2021/22 data will not be
published until February 2023.
Page 61 of 180

Page 62

10
Council Plan Strategic Outcome 1:                                                                                             Performance Indicators                      
Reshaping our place, our economy and our future
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance
Value Target Value Target Value Target Target
06 % of Statutory road
inspections
categories
completed on
target: Category A 
100% 100% 100% 100% 100% 95%       100% In 2021/22 the statutory road
inspections were achieved
for category A, category B &
category C. The annual
performance for these
indicators was 100%. 
The three categories of
statutory inspections relate to
the timing of inspections and
are categorised as follows: A
- Undertaken during the
progress of the works; B –
Undertaken within the six
months following interim or
permanent reinstatement; C
– Undertaken within the three
months preceding the end of
the guarantee period.
07 % of Statutory road
inspections
categories
completed on
target: Category B 
100% 100% 100% 100% 100% 100%       100%
08 % of Statutory road
inspections
categories
completed on
target: Category C 
100% 100% 100% 100% 100% 100% 100%
09 % of pothole
repairs completed
within timescales 
37% 75% 77% 78% 83% 80% 80% Data analytics continue to
improve performance
monitoring with weekly
reports being used to quickly
identify and resolve issues.
Performance during 2021/22
has seen an improvement
Page 62 of 180

Page 63

11
Council Plan Strategic Outcome 1:                                                                                             Performance Indicators                      
Reshaping our place, our economy and our future
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance
Value Target Value Target Value Target Target
from 77% in 2020/21 to 83%. 
Council Plan Strategic Outcome 1:                                                                      Performance Indicators                      
Reshaping our place, our economy and our future
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance
Value Target Value Target Value Target Target
10 % of reported street
lighting faults which
were attended
within the 7-day
timescale 
99.4% 95% 98% 95% 99.9% 95% 95% During 2021/22, 99.9% of reported street lighting
faults which were attended within the 7-day
timescale. This exceeds the annual target of 95%.
11 % of Overall repairs
completed within
time by building
services 
94.6% 95% 95% 95% 93.6%  95% 95% In 2021/22, 48,782 repairs were completed within
time by Building Services.
Page 63 of 180

Page 64

12
Council Plan Strategic Outcome 1:                                                                      Performance Indicators                      
Reshaping our place, our economy and our future
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance
Value Target Value Target Value Target Target
12 % of reactive
repairs carried out
in the last year
completed right first
time 
82.6% 90% 85.1% 90% 85% 93% 93% From the total number of reactive
repairs completed (26,748) a total of 22,731 repairs
were completed right first time during the reporting
year.
13 Average length of
time taken to
complete non-
emergency repairs
in public buildings 
New performance
indicator 2020/21
10.7 15 17.24 15 15 The non-emergency repair average time over the
year has been impacted by supplier delays due to
the impact of COVID.
There has also been an impact on the supply chain
for materials that has increased the average repair
time.
The anticipated position of 22/23 is still under
pressure and will continue to be monitored.
14 % of compliance
tasks undertaken
per year in public
buildings 
New performance
indicator 2020/21     
77% 90% 72% 90% 80% The performance is below target due to the issues
experienced with allocation of contractors and
resources due to the COVID-19 pandemic. 
Statutory compliance includes water checks. In
2021/22 the administration process of the water
checks changed, and the recording of the check
completion is currently running behind. This is
reflected in the 72%. 
If water compliance checks are removed, the
Page 64 of 180

Page 65

13
Council Plan Strategic Outcome 1:                                                                      Performance Indicators                      
Reshaping our place, our economy and our future
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance
Value Target Value Target Value Target Target
service is performing at 82% of all other statutory
compliance checks completed on within 2021/22. 
Council Plan Strategic Outcome 2:                               
Building strong, safe and resilient communities             Priority Actions
Code Action Status  Progress  Due Date Update
01 Deliver a participatory budget
programme for infrastructure and
transportation     
31 March 2022 The engagement with the communities has been
a positive experience with communities and
individuals contributing 2,843 ideas. This initial
list of ideas has been reduced to a long list of
174 ideas. These 174 suggestions are now
undergoing assessments for deliverability and
design which will then inform the shortlist that
goes to the public vote.
There is a range of topics that the public have
nominated for inclusion and it was heartening to
note that submissions were received from every
community in Renfrewshire. The main topic
areas suggested are: 
Page 65 of 180

Page 66

14
Council Plan Strategic Outcome 2:                               
Building strong, safe and resilient communities             Priority Actions
Code Action Status  Progress  Due Date Update
• Traffic related issues including ideas for
pedestrian crossings and traffic calming
measures, 
• Street Lighting, including lighting in parks and
other walking routes as well as some rural
locations, 
• Public realm features such as seating or
gateway features, 
• Wayfinding information for walking trails and
cycle routes
Officers are finalising the voting process with a
view to the shortlisted ideas going to a public
vote in Summer 2022. 
Page 66 of 180

Page 67

15
Council Plan Strategic Outcome 3: 
Tackling inequality, ensuring opportunities for all  Priority Actions
Code Action Status  Progress  Due Date Update
01 Provide healthy meals that meet the
requirements of the Nutritional
Requirements for Food and Drink in
Schools (Scotland) Regulations 2020
by analysing the school menus to
comply 
31-Mar-2022 New school menus were introduced in August
2021 which met the new Nutritional
Requirements for Food and Drink in Schools
(Scotland) Regulations 2020.  Following
consultation with pupils and parent groups,
these menus were reviewed and amended
from January 2022, coinciding with the roll-out
of Universal Free School meals for primary
pupils up to P5.
02 Support the expansion of free school
meals to all primary schools 
80% 31- Aug-2022 The Soft FM Service delivered the expansion
of the Universal Free School Meal entitlement
to all P4 pupils in August 2021 and to all P5
pupils in January 2022.  It was originally
planned that all P6 & 7 pupils would receive
this entitlement by August 2022, however this
has now been delayed.  The service awaits
the announcement from the Scottish
Government for capital funding for this project
– once this has been received, decisions will
be taken on the infrastructure improvements
which will require to be carried out in school
kitchens and dining halls to maintain the
continued delivery of this service.
03 Support the delivery of the 1140 hours
early years provision   
31- Aug-2022 The 1140 hours early years provision has now
been rolled out across the authority with all 3
and 4 year olds and eligible 2 year olds being
provided with a hot, healthy, nutritious lunch.
Page 67 of 180

Page 68

16
04 Deliver a programme of engagement        
with schools, parents and pupils,
encouraging participation in the
development of school meal menus,
COVID-19 guidelines permitting  
31-Mar-2022 The Soft FM Officer for Menu and Nutrition
has been consulting with both pupil and
parent groups, on the school menu.  This
resulted in the changes put in place from
January 2022.  Work is continuing to deliver a
revised menu from August 2022 – this
includes holding taster sessions for new
products and recipes.  All new menus will
continue to meet the new Nutritional
Requirements for Food and Drink in Schools
(Scotland) Regulations 2020.
05 Provide employment and training
opportunities for identified groups of
young people in Renfrewshire 
31-Mar-2022 Environment & Infrastructure took on seven
Kickstart employees. The aim of the Kickstart
programme is to help young unemployed
people gain additional skills to better equip
them for the world of work. The programme
has been successful in Waste. 
There are two Project Search staff working
with waste and are proving an asset to the
team. 
Building Services working in partnership with
Housing Services have been recruiting new
youth apprentices. 7 youth apprentices now
have positions: 3 Painters, 2 Electricians and
2 Plumbers. This builds on our existing
complement of apprentices. 
We are very pleased to be in a position to
offer these apprenticeship opportunities
within Renfrewshire. 
Page 68 of 180

Page 69

17
06 Work with CoSLA to ensure the provision
of free sanitary products within education
premises across Renfrewshire as part of
the of the Period Products (Free
Provision) (Scotland) Bill  
31-Mar-2022 The Soft FM service continues to work with
CoSLA and Children’s Services to ensure that
free sanitary products are always available in
Renfrewshire’s schools. A relaunch of the
programme was carried out after the school
spring break in April 2022, which included
opportunities for pupils to request reusable
products, as well as the normal service
provision.
06 Work to meet the challenging targets set
out in our carbon management plan –
through our council fleet, street lighting,
public realm, waste and consumables
(Council Plan Action) 
31-Mar-2022  To support the growing number of EVs in the
Council Fleet, EV Chargers have been
installed in Operational Depots at Underwood
Road and Robertson Park as well as HCSP
facilities at Mile End Centre, Montrose Care
Home, and Johnstone Town Hall to increase
the provision of Electric Vehicle Charging
Infrastructure and deployment of Low
Emission Vehicles at these locations.
07 Deliver the objectives and requirements of
the Scottish Household recycling charter,
Circular Economy and Deposit Return and
Extended Producer Responsibility
schemes. (Council Plan Action)    
31-Mar-2023  Development of the Housing Charter, Circular
Economy and Deposit Return Scheme (DRS)
and Extended Producer Responsibility
(EPRS) schemes are currently on hold
awaiting a Scottish Government reviewing of
the impact of DRS and EPRS and the COVID-
19 pandemic. 
Renfrewshire Council are implementing the
charter by improving on the waste collection
tonnages (accounting for the COVID-19
recovery).
Various initiatives have been delivered in
support of the Recycling Charter including
consultation with householders and a school
project (which had been delayed by COVID-
Page 69 of 180

Page 70

18
19). Assessment of school recycling
performance has been completed.
The service has been working alongside
Climate Change Champions throughout
schools in Renfrewshire. Champions have
had visits to Enva to raise awareness and
enhance education on recycling. 
The revised charter and route map will
provide a foundation from which further
changes can be made.
The Deposit Return Scheme will be launched
on 16 August 2023. Implications for Local
Authorities are still being determined.
Extended Producer Responsibility Scheme
has not yet been laid before parliament.
Relevant tonnage information and
composition of waste streams will be
considered to determine how these schemes
are implemented across Renfrewshire.
Baseline information has been gathered in
21/22 for all waste streams; residual,
food/green waste, paper and card and mixed
plastic and cans.   
08 Implement a new commercial waste
service model    
31-Mar-2022  This project is now completed. All businesses
have been surveyed and duty of care
documents updated in accordance with the
new service delivery model.
Page 70 of 180

Page 71

19
09 Develop and implement a long-term
sustainable leachate and surface water
management plan for Linwood Moss    
31-Mar-2022  The overall aim is to remove the requirement
for leachate treatment and to design a
passive system where the leachate and
surface waters are mixed before being
discharged to the unnamed tributary of the
River Gryffe.  Consultants are considering the
data and it will be reported to SEPA.
Discussions will then commence to agree the
variations to the waste management licence.
Based on the discussions with SEPA, there
will be a period of monitoring required to
ensure the leachate mixed with surface water
is not causing an impact downstream and
following this the existing treatment plant will
be de-commissioned and the top lagoon filled
in.  
SEPA are keen to see the surrender of the
waste management licences for sites such as
Linwood Moss, however, to achieve this they
need to be satisfied that the landfill is in
continuity with the surrounding environment
and robust data is key to this. 
Page 71 of 180

Page 72

20 
Council Plan Strategic Outcome 3:                                                                                            
Tackling inequality, ensuring opportunities for all 
Code Performance
Indicator
Current
Status                 
2019/20                 2020/21 2021/22  Explanation of Performance
Value Target       Value Target   Value 
01 
% uptake of free
school meals in
primary schools            
61.8%    75% 47.2%       75%             49.3% School meal uptake in Primary and Secondary Schools has
been impacted by the pandemic, when a more limited lunch
offering and dining experience was offered.  Over the course
of this school year we have been able to return to a pre covid
offering, pupils have started to return with the service 
working with pupils, teachers and parent to develop a new
menu from January 2022.  There has been positive feedback
to this new menu and the service has seen an increase in
uptake over the last few months. Taster sessions are
organised with schools and working with schools on an a
individual basis to focus on uptake is ongoing. 
02  % uptake of free
school meals in
secondary schools            
48.4%     75% 49.6%       75%              32.3% To add to above,  the service is currently implementing a
pilot in two secondary schools working with pupils to
change the provision to work to improve the uptake. 
Council Plan Strategic Outcome 4:                                                                                            
Creating a sustainable Renfrewshire for all to enjoy                 Performance Indicators
Code Performance Current 2019/20 2020/21 2021/22 2022/23      Explanation of Performance
Page 72 of 180

Page 73

21
Indicator Status Value Target Value Target Value Target Target 
01 Street Cleanliness
Score - % of areas
assessed as clean 
94.5% 92% 93.6% 92% Data for
2021/22
will not be
published
until
February
2023
92% 92%  The percentage of Renfrewshire's street assessed
as clean was 93.6% for 2020/21. This figure is
provisional and is awaiting verification by Keep
Scotland Beautiful.
The cleanliness score is based on 3 sample
surveys carried out throughout the year by both the
Council and Keep Scotland Beautiful (KSB). 
This score represents the percentage of areas
assessed as acceptably clean (categories A and B)
using KSB’s Local Environmental Audit and
Management System (LEAMS) methodology.  
02
Amount of CO2
emitted by the
public vehicle fleet 
3,427    2,730 2,992    3,250 3,223 3,000 3,000  The amount of CO2 emitted by the public vehicle
fleet has increased from 2,992 in 2020/21 to 3,223
in 2021/22. This is above target of 3,000 but reflects
the increased vehicle use because of the
requirement to maintain social distancing
throughout the COVID-19 pandemic.
03 % of the vehicle
fleet which uses
alternative fuels,
such as electricity 
18.2% 23.7% 23% 21% 25% 25% 25%   Renfrewshire Council have purchased 14 Electric
Vehicles to add to our zero emissions fleet of cars,
light vans, minibuses and large goods vehicles
resulting in almost a quarter of the fleet now using
alternative fuel sources. 
We currently operate 116 electric vehicles up to and
including two 5 tonne fully electric buses. This has
reduced from 130 vehicles. 
There are electric bicycles at HQ. 
Pool fleet is 100% electric.
Page 73 of 180

Page 74

22
Council Plan Strategic Outcome 4:                                                                                            
Creating a sustainable Renfrewshire for all to enjoy                 Performance Indicators
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23      Explanation of Performance
Value Target Value Target Value Target Target 
The service continue to consider alternative fuels
such as HVO, hydrogen and hybrid technology. 
04 Reduce the amount
of CO2 emitted from
public space lighting 
1,493 1,750 1,368 1,700 1,246 1,700 1,500  There has been a slight reduction in CO2 emissions
from public space lighting due to a small number of
the remaining ‘conventional’ lanterns transferring to
LED.
This figure shows an improvement in 2021/22
compared to the previous year. There was a 10%
reduction in CO2 between 2020/21 and 2021/22.
Any future improvements will level out as the LED
programme is substantially complete.
05 % of bins uplifted
first time 
99.8% 99.9% 99.8% 99.9% 99.8% 99.9% 99.9%  The percentage of bins uplifted first time in 21/22
was 99.8%.  This is slightly below target of 99.9%
however the service was working under the difficult
early stages of the COVID-19 pandemic with the
associated staff shortages as result of employees
shielding and isolating.  The service was supported
by staff from other service areas within the
department and continued to provide full refuse
collection services throughout this period.
07 Complete
Inspection process 
New performance 6% 40% 38% 20% 100%  All of the highest risk memorials have now been
inspected and staff are currently working through
Page 74 of 180

Page 75

23
Council Plan Strategic Outcome 4:                                                                                            
Creating a sustainable Renfrewshire for all to enjoy                 Performance Indicators
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23      Explanation of Performance
Value Target Value Target Value Target Target 
for all headstones
and burial grounds 
indicator 2020/21 the memorials deemed medium risk. 
The Council is committed to providing a safe and
welcoming environment for visitors and our staff in
Renfrewshire cemeteries and churchyards, with all
work carried out as respectfully as possible. A
policy for the inspection of memorial monuments
and headstones outlines procedure and any
dangerous or unsafe memorials are laid flat to
ensure the safety of all staff and visitors.
Whilst we recognise the sensitivities and
importance of these graves, we will continue to
ensure they are managed respectfully and
sensitively preserved while we carry out the
required safety measures. 
Council Plan Strategic Outcome 4: 
Reshaping our place, our economy and our future                                                       Performance Indicators
Code Performance
Indicator
Current
Status
2019 2020 2021 2022 Explanation of Performance
Value Target Value Target Value Target Target 
08 % of Household
Waste Recycled
(Calendar year 
53% 54% 49.1% 54% Awaiting
Data
50% 50% Awaiting verified Data from SEPA
Page 75 of 180

Page 76

24
Council Plan Strategic Outcome 4:                                                                                            
Creating a sustainable Renfrewshire for all to enjoy                 Performance Indicators
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23      Explanation of Performance
Value Target Value Target Value Target Target 
data)
(LGBF Indicator) 
Awaiting verified Data from SEPA 
09 % of Household
waste collected
which is landfilled
(Calendar year
data) 
5.7% 16% 9.5% 16% Awaiting
Data
5% 5%
Page 76 of 180

Page 77

25 
Council Plan Strategic Outcome 5: 
Working together to improve outcomes Priority Actions
Code Action Status  Progress  Due Date Update
01 Provide our employees with the
appropriate support to manage their
attendance, health and wellbeing   
31 March 2022 Work on the Council’s Business World system
continues to ensure that required information is
available to managers. 
Environment & Infrastructure continue to support
delivery of the Corporate Health and Well Being
Strategy.
02 Implement the Council’s People’s
Strategy    
31-Mar-2022  The Organisational Development Strategy has been
implemented across all areas of Environment &
Infrastructure and will be reflected in the Council’s new
People’s Strategy.
03 Active participation in Council’s Right
for Renfrewshire Transformational
Programme   
31-Mar-2022  The service engaged with the first phase of Right for
Renfrewshire and will continue to support the
recommencement of this aligned with any existing
service reviews.
04 Better use of data and technology to
improve services performance and
delivery   
31-Mar-2022  The service has developed apps to support officers in
delivering frontline operational requirements. It has
implemented an online process for special uplifts
provided through the Council’s customer account
portal, “MyAccount”. A Gully App has also been
developed to support gully maintenance.
A new data analytics approach to how management
information is used to support service improvement
has been rolled out across each service area.
Page 77 of 180

Page 78

26
Council Plan Strategic Outcome 5: 
Working together to improve outcomes Priority Actions
Code Action Status  Progress  Due Date Update
05 Deliver agreed operational efficiencies
through fleet utilisation and
rationalisation   
31-Mar-2022  The utilisation and rationalisation process is beginning
to recommence as the COVID-19 and social
distancing guidelines are being relaxed. Additional hire
vehicles, hired in for the pandemic are being assessed
for utilisation and if possible ‘off-hired’. Fleet utilisation
and the efficiency of the sustainable transport fleet are
continuously being monitored and assessed along
with a recharging and booking process, which along
with introduction of the Underwood Rd pool fleet
should increase the opportunity for reduction.
All hire vehicles used in Waste Operations were
returned November 2021. The service has returned to
using solely our core fleet vehicles.  
06 Provide an integrated FM service
across the Council for public building
and housing repairs and compliance   
31-Mar-2022 The consultant report has been delayed, the progress
bar should remain at 50% and the date moved to 31
March 2023.
This was due to COVID and we now have an election
and will not be able to take forward until post-election. 
07 Deliver improvements in the Council’s
Cemeteries estate     
31-Mar-2023  During the first 6 months of 2021/22 a new French
drain has been constructed adjacent the rear end of
the north wall of Hawkhead Cemetery. This will
improve drainage in this section of the cemetery and
will connect up drainage works carried out in 2019. 
Further drainage works are planned in the area
adjacent to the Scotts Road/Hawkhead Road section
Page 78 of 180

Page 79

27
Council Plan Strategic Outcome 5: 
Working together to improve outcomes Priority Actions
Code Action Status  Progress  Due Date Update
of the cemetery which will eliminate historical flooding
in this section of the site. These new works will tie into
the drainage system completed in 2018/19. 
Engineering and tree works have been completed
inside and adjacent to the soil storage compound
again, to improve the drainage in this section of the
cemetery and to enhance the aesthetics in this
operational area of the site.
The current container storage units will be replaced
with a purpose-built units in 2022/23 to house the
plant and equipment used on site.
There is a plan in place to renew signage across all
cemeteries before the end of 2022/23.  
08 Support the Council to implement the
Business World system   
31-Mar-2022  Environment & Infrastructure continue to participate in
user briefing sessions and staff training to support the
implementation of Business World.
09 Embed new approaches to staff
engagement across all areas of the
service   
31-Mar-2022  The service’s staff panel and newsletter were
impacted by the COVID-19 restrictions and guidelines.
However, staff were kept up to date through letters
from the Director and the service were well
represented in the Staff Weekly news and letters
which were the main vehicles for communicating with
staff during the pandemic.
Page 79 of 180

Page 80

28
Council Plan Strategic Outcome 5: 
Working together to improve outcomes Priority Actions
Code Action Status  Progress  Due Date Update
10 Ensure robust and up to date business
continuity arrangements are in place   
31-Mar-2022  The service’s Resilience Management Team hold
quarterly meetings chaired by Head of Operations and
Infrastructure to review recent incidents and lessons
learned, business continuity exercises and any
training required.  
11 Review and maintain continuous
improvement frameworks     
31-Mar-2022  The most recent BSi Audit for Operations &
Infrastructure was successfully completed in March
2022. There are a number of corrective actions being
taken forward through a working group to ensure
improvements and preventative actions are in place.
Following a review of the service’s continuous
improvements framework the Senior Leadership Team
agreed that Facilities Management would no longer
participate in ISO 9001 Quality Management. The
service will continue to explore appropriate
improvement frameworks during 2021/22.
12 Review Health & Safety and Risk
Assessments in line with COVID-19
requirements  
31-Mar-2022  The review of Health and Safety risk assessments has
progressed in the first six months of this financial year.
A working group has been established and meets on a
regular basis to take forward the review. However,
works required by our colleagues in Corporate Health
and Safety has been delayed due to Covid and to
other priorities.  The required works to enable the Risk
Assessment Process to go live are in the programmed
list and will be undertaken as soon as possible. 
Page 80 of 180

Page 81

29
Council Plan Strategic Outcome 5: 
Working together to improve outcomes Priority Actions
Code Action Status  Progress  Due Date Update
13  Ensure robust financial monitoring is in
place to support the COVID-19
recovery 
31-Mar-2022  The Senior Leadership Team and service managers
meet on a period by period basis with Finance to
monitor budgets to ensure the service is provided with
the most up to date information to ensure robust
financial systems are in place to support the service in
the COVID-19 recovery phase. 
Page 81 of 180

Page 82

30 
Council Plan Strategic Outcome 5:                                                                                            
Working together to improve outcomes Performance Indicators
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance 
Value Target Value Target Value Target Target
01 Average number of
work days lost
through sickness
absence per
employee (FTE)
(cumulative) 
16.44 13.7 17.02 13.7 15.5 13.7 13.7 During the last year absence rates have been
slightly above target.  This has been
exacerbated by some long-term absences
who were awaiting NHS appointments or
treatment, which were delayed because of the
impact of Covid.  We have been working with
our employees to facilitate their return to work
and the absence rates are decreasing.
The two main reasons for absence are
musculoskeletal and joint disorders
accounting for 30.50% and psychological
(non-work related) absence accounting for
30.06%.
Operational staff have been working hard to
help address mental health issues across the
workforce and we now have a team of mental
health first aiders within the department.
02 % of members
enquiries
completed within
timescale by E&I 
85% 85% 86.4% 85% 86.7% 85% 85% Environment & Infrastructure received 4,722
members enquiries in 2021/22, of which
86.7% were responded to within timescale.
This is an improvement on the performance
for 2020/21 when there were 5,047 members
enquiries, of which 86.4% were responded to
within timescale.
Page 82 of 180

Page 83

31
Council Plan Strategic Outcome 5:                                                                                            
Working together to improve outcomes Performance Indicators
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance 
Value Target Value Target Value Target Target
03 % of FOI requests
completed within
timescale by E&I 
96% 97% 96% 100% 99% 100% 100% Environment & Infrastructure dealt with 367
Freedom of Information requests in 2021/22,
of which 363 (99%) were responded to within
timescale.  128 of these requests were cross
departmental and 239 were departmental.  
Environment & Infrastructure received 6,609
front line resolutions in 2021/22, of which
80.8% were responded to within timescale.
Technical difficulties at the start of the year
have resulted in lower than target response
times. As the year progressed, this was
resolved, and target timescales were
exceeded.   
In 2021/22 the service had dealt with 732
complaint investigations 64.8% of which were
dealt with within the agreed timescale.
As with frontline resolution complaints
performance at the start of the year was
impacted by technical issues and staff
changes. The performance in the second half
of the year has improved considerably.
04 % of front line
resolutions dealt
with within
timescale by E&I 
85% 100% 75% 100% 80.8% 85% 85% 
05  % of complaint
investigations
completed within
timescale by E&I   
85%  100%  58%  95%  64.8%  95%  85%
Page 83 of 180

Page 84

32
Council Plan Strategic Outcome 5:                                                                                            
Working together to improve outcomes Performance Indicators
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance 
Value Target Value Target Value Target Target
06 Cost of
Maintenance per
Kilometre of roads
(LGBF Indicator) 
£17,932 N/A £17,495 N/A Data for
2021/22
will not be
published
until
February
2023
N/A N/A The data is published by the Improvement
Service on an annual basis as part of the
Local Government Benchmarking Framework
and is extracted from the LFR information
from the Scottish Government website.
Renfrewshire’s ranking remained 26th between
2019/20 and 2020/21. The 2020/21 costs
reflect the £8m roads capital investment
programme allocation expenditure on roads
and pavements. This significant capital
allocation to roads improvements is expected
to lead to ongoing performance of above
average spend reflecting the current focus on
investment in the roads infrastructure. Data for
2021/22 will not be published until February
2023.
(LGBF indicator)
07 % of adults
satisfied with parks
and open spaces
(LGBF Indicator) 
83.77% N/A 83.5% N/A Data for
2021/22
will not be
published
until
February
2023
N/A N/A This is an indicator from the Local
Government Benchmarking Framework
extracted from the results of the Scottish
Household Survey – Renfrewshire’s ranking
moved from 17th in 2019/20 to 18th in 2020/21.
Data for 2021/22 will not be published until
February 2023.
(LGBF Indicator)
Page 84 of 180

Page 85

33
Council Plan Strategic Outcome 5:                                                                                            
Working together to improve outcomes Performance Indicators
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance 
Value Target Value Target Value Target Target
08 Cost of parks and
open spaces per
1,000 of the
population (LGBF
Indicator) 
£25,221 N/A £28,240 N/A
Data for
2021/22
will not be
published
until
February
2023
N/A N/A This is an indicator from the Local
Government Benchmarking Framework
extracted from the LFR information from the
Scottish Government  – Renfrewshire’s
ranking moved from 26th in 2019/20 to 27th in
2020/21. Data for 2021/22 will not be
published until February 2023. The increased
costs of parks and open spaces per 1,000
population for 2019/20 reflects internal
changes to how income is included on the
Local Finance Return, as the 2019/20 costs
now include recharges to other council
services. A further increase in costs can be
attributed to the pay award and the additional
funding received for environmental
improvements. (LGBF Indicator)
09 % of adults
satisfied with
refuse collection
(LGBF Indicator) 
79.63% N/A 70.63% N/A Data for
2021/22
will not be
published
until
February
2023
N/A N/A This is an indicator from the Local
Government Benchmarking Framework
extracted from the results of the Scottish
Household Survey – Renfrewshire’s ranking
moved from 20th in 2019/20 to 24th in 2020/21.
Data for 2021/22 will not be published until
February 2023.
(LGBF Indicator)
Page 85 of 180

Page 86

34
Council Plan Strategic Outcome 5:                                                                                            
Working together to improve outcomes Performance Indicators
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance 
Value Target Value Target Value Target Target
10 Net cost of waste
collection per
premise (LGBF
Indicator) 
£67.82 N/A £66.66 N/A Data for
2021/22
will not be
published
until
February
2023
N/A N/A This data is published by the Improvement
Service on an annual basis as part of the
LGBF Framework and is extracted from the
LFR information from the Scottish
Government website. Renfrewshire's ranking
moved from 20th in 2019/20 to 15th in
2020/21. Data for 2021/22 will not be
published until February 2023. (LGBF
Indicator)
11 Net cost of waste
disposal per
premise (LGBF
Indicator) 
£106.52 N/A £61.59 N/A Data for
2021/22
will not be
published
until
February
2023
N/A N/A This data is published by the Improvement
Service on an annual basis as part of the
LGBF Framework and is extracted from the
LFR information from the Scottish
Government website. Renfrewshire's ranking
moved from 23rd in 2019/20 to 3rd in 2020/21.
Data for 2021/22 will not be published until
February 2023.   
(LGBF Indicator)
12 % of adults
satisfied with street
cleaning (LGBF
Indicator) 
60.1% N/A 52.77% N/A Data for
2021/22
will not be
published
until
February
2023
N/A N/A This is an indicator from the Local
Government Benchmarking Framework
extracted from the results of the Scottish
Household Survey – Renfrewshire's ranking
moved from 29th in 2019/20 to 31st in
2020/21. Data for 2021/22 will not be
published February 2023.
Page 86 of 180

Page 87

35
Council Plan Strategic Outcome 5:                                                                                            
Working together to improve outcomes Performance Indicators
Code Performance
Indicator
Current
Status
2019/20 2020/21 2021/22 2022/23 Explanation of Performance 
Value Target Value Target Value Target Target
(LGBF Indicator)
13 Net cost of street
cleaning per 1,000
of the population
(LGBF Indicator) 
£5,974 N/A £6,472 N/A Data for
2021/22
will not be
published
until
February
2023
N/A N/A This data is published by the Improvement
Service on an annual basis as part of the
LGBF Framework and is extracted from the
LFR information from the Scottish
Government website. Renfrewshire's ranking
moved from 1st in 2019/20 to 2nd in 2020/21.
Data for 2020/21 will not be published until
February 2023. (LGBF Indicator) 
Page 87 of 180

Page 88

Page 88 of 180

Page 89

To:  INFRASTRUCTURE, LAND AND ENVIRONMENT POLICY BOARD 
On:  15th June 2022 
Report by: DIRECTOR OF ENVIRONMENT & INFRASTRUCTURE 
Heading: ENVIRONMENT & INFRASTRUCTURE HEALTH, SAFETY AND
WELLBEING PLAN 2022/23 
1. Summary 
1.1 The Council’s Health, Safety and Wellbeing Strategy 2019-2022 promotes a positive
Health and Safety culture to ensure compliance with relevant Health and Safety
legislation. The existing Council Plan was developed before COVID-19, and
therefore, our approach and vision must continue to adapt in response to the
pandemic by focusing on supporting staff in the “here and now” – still living and
working in the midst of the pandemic. 
1.2 Health, safety and wellbeing plans are important service documents which are
reviewed and updated on an annual basis to ensure there is sufficient focus on
Health and Safety compliance and improvement activity. 
1.3 Environment & Infrastructure has reviewed its Health, Safety and Wellbeing plan for
the period 2022/2023 and identified a range of actions that will be undertaken to
support and improve Health & Safety compliance and performance. 
1.4 The Plan is attached as Appendix 1 and reports on the Health & Safety performance
of Environment & Infrastructure in the previous 2 financial years 2020/2021 and
2021/2022, reflecting the reduced reporting structures undertaken during the peak of
the pandemic in 2020/21. This plan also sets out the future objectives in an Action
Plan for the current financial year 2022/2023. 
1.5  Over the last 2 years there have been significant health safety interventions and
developments introduced across the department.  Through COVID control measures
to keep the service and wider workforce safety through public building controls, to
replacement of staff welfare facilities and safety enhancements at underwood road.
The service has also created both dedicated service and corporate resource to focus
on maintaining and improving our health, safety and welfare arrangements.  
Item 3
Page 89 of 180

Page 90

2. Recommendations 
It is recommended that the Infrastructure, Land & Environment Policy Board:-   
2.1 Approves the Environment & Infrastructure Health and Safety report for 2020- 2022
and the Action Plan for 2022/2023 attached as Appendix 1. 
3. Background 
3.1 Environment & Infrastructure Services are provided directly to the public of
Renfrewshire, to other services within the Council and to community partners. The
service has approximately 1,500 employees.  The principal role and purpose of
Environment & Infrastructure is to provide key frontline services: 
• Operations and Infrastructure - Waste, StreetScene, Roads, Infrastructure &
Transportation, Fleet & Social Transportation. 
• Facilities Management (Hard & Soft Services) – including PPP & Compliance and
Building Services. 
3.2 Environment & Infrastructure is committed to continually improving health and safety
performance in the delivery of its services.  The British Standard for Occupational
Health and Safety OHSAS 18001:2007 registration has been embedded within the
Service, independently audited and successfully retained in 2019/2020. However,
this standard has been superseded by ISO 45001:2018.  It is widely anticipated that
Renfrewshire Council as a whole will move to this new standard in the future. 
3.3 The actions outlined in the Action Plan for 2022/2023 will be regularly monitored with
updates provided to the Environment & Infrastructure Leadership Team to ensure
key actions are implemented. 
Implications of the Report 
1. Financial - None 
2. HR & Organisational Development – The report supports the Council’s
commitment to the health, safety and wellbeing of employees. 
3. Community Planning – 
Renfrewshire is well – the safety of employees and public are of paramount
importance to Renfrewshire Council and the Health and Safety plan is reflective of
this. 
4. Legal - The service will continue to comply with current Health & Safety legislation. 
5. Property/Assets - None 
6. Information Technology - None 
Page 90 of 180

Page 91

7. Equality & Human Rights  - The Recommendations contained within this report
have been assessed in relation to their impact on equalities and human rights. No
negative impacts on equality groups or potential for infringement of individuals’
human rights have been identified arising from the recommendations contained in the
report. If required following implementation, the actual impact of the
recommendations and the mitigating actions will be reviewed and monitored, and the
results of the assessment will be published on the Council’s website. 
8. Health & Safety – The report supports and demonstrates Environment &
Infrastructure commitment to ensuring effective Health & Safety management.
.
9. Procurement – None 
10. Risk – The report supports the overarching management of risk within Renfrewshire
Council. 
11. Privacy Impact – None  
12. Cosla Policy Position – None 
13.      Climate Risk – none 
List of Background Papers – None 
Author: Gordon McNeil, Director of Environment & Infrastructure
E-mail: Gordon.mcneil@renfrewshire.gov.uk 
Page 91 of 180

Page 92

APPENDIX 1 
ENVIRONMENT & INFRASTRUCTURE 
ANNUAL HEALTH, SAFETY AND WELLBEING PLAN 2022/2023 
Page 92 of 180

Page 93

1.0 Introduction 
1.1 The Council’s Health, Safety and Wellbeing Strategy 2019-2022 promotes a positive
Health and Safety culture to ensure compliance with relevant Health and Safety
legislation. The existing Council Plan was developed before COVID-19, and
therefore, our approach and vision must continue to adapt in response to the
pandemic. The council is actively developing financial, economic and social renewal
recovery plans, which will refocus our activities on recovery from the virus before a
new Council Plan is launched in 2022/2023. In turn, a similar approach will be
adopted to the initial phase of this strategy’s implementation - by focusing on
supporting staff in the “here and now” – still living and working in the midst of the
pandemic   
1.2 The intention of the Council’s Health, Safety and Wellbeing Strategy is to: 
• Reinforce effective health, safety and wellbeing management across the Council.
• Refocus and engage with those who undertake or influence health, safety and
wellbeing management which support more robust governance.
• Ensure legal compliance and, where appropriate meet industry standards and
good practice; and
• Ensure that effective health, safety and wellbeing risk management is embedded
in the organisation and thereby aid in the reduction in the number of incidents and
the potential for harm to workers and the public. 
1.3 Environment & Infrastructure has reviewed its Health, Safety and Wellbeing plan for
the period 2022/2023 and identified a range of actions that will be undertaken to
support and improve Health & Safety compliance and performance. 
1.4 The Plan reports on the Health & Safety performance of Environment & Infrastructure
in the previous financial years 2020/2021 and 2021/2022. It also sets out the future
objectives in an Action Plan for the current financial year 2022/2023. 
1.5 Environment & Infrastructure Services are provided directly to the public of
Renfrewshire, to other services within the Council and to community partners. The
service has approximately 1,500 employees.  The principal role and purpose of
Environment & Infrastructure is to provide key frontline services: 
• Operations and Infrastructure - Waste, StreetScene, Roads, Infrastructure &
Transportation, Fleet & Social Transportation, CMRP. 
• Facilities Management (Hard & Soft Services) – including PPP & Compliance and
Building Services. 
1.6 These wide ranging and highly visible services are delivered at 270 Council
premises, to over 92,000 households and businesses with more than 849km of roads
and transport structure being maintained across Renfrewshire.  The Health, Safety
and wellbeing of our staff, contractors and visitors is of paramount importance. 
1.7 Since March 2020 – The impact of the pandemic on Renfrewshire’s communities,
residents and businesses has been unprecedented and no Council service was
untouched by the lockdown and associated restrictions at that time. The Council
worked with partners to continue to deliver vital frontline services throughout the
period, as well as create new services (such as the Local Assistance Team) to
respond to immediate, critical needs. The workforce demonstrated its resilience and
Page 93 of 180

Page 94

flexibility by adapting to new ways of working. Finding new ways to support our most
vulnerable by taking on entirely new duties, as part of an existing role, through
redeployment or adapting to full-time home-based working. Staff continue to respond
to an ever-changing set of circumstances and demands. 
The operating environment has changed frequently and often at short notice and the
service has had to be flexible and adaptable to manage this change and adjust
services accordingly. The result has been that Health, Safety & Welfare matters have
become very demand / reactive based to suit the large range of activities being
undertaken.   
This ‘as required’ approach has been essential to keep our workforce safe and to
meet the guidance issued by the Scottish Government, Health Protection Scotland
and the NHS. The reactive nature of our current way of working is likely to have a
significant impact on timescales for programmed or scheduled development and
improvements in Health, Safety & Welfare matters. 
1.8 The service has worked closely with colleagues from within the Council’s Health &
Safety team and Regulatory Services to ensure that all workplaces and working
practices meet the requirements for health & safety in relation to Covid-19.  This is an
ongoing process as new guidance is introduced or existing guidance changes or is
updated.  Communications with the workforce plays an important part of this process
to ensure they are provided with the latest information. 
2.0 Management of Health and Safety within the Service 
Broad Context of Health and Safety Policy
2.1 The Director of Environment & Infrastructure has overall responsibility for the
application of Environment & Infrastructure Health & Safety Policy. The Leadership
Team of Environment & Infrastructure also takes a lead and active role in the
monitoring and application of the integrated “Quality and Health & Safety”
management system. 
2.2 The Health & Safety Policy continues to reflect and provide a guidance framework for
the management of Health & Safety in Environment & Infrastructure. 
2.3 The objective of Environment & Infrastructure is to ensure that health, safety and
welfare is an integral part of its business and all service areas continually seek to
develop a positive culture and attitude amongst its staff to achieve this.  
2.4 The integrated “Quality, Health & Safety” management system has been further
developed as part of the continuous improvement of our management system to
reflect structure changes, service improvements and enhanced service delivery
arrangements. 
2.5 The BS OHSAS 18001:2007 registration has been embedded within the service. The
retention of this registration reflects a strong commitment to ensuring robust, health,
safety and welfare management arrangements are in place throughout Environment
& Infrastructure. It is the intention that Renfrewshire Council will look to meet the
requirements of the new Health and Safety quality standard ISO 45001:2018 in the
future. 
2.6 Continued review of the “Quality, Health & Safety” system will be carried out during
2022/2023 to take account of the structural changes required to reflect the changes
which have occurred within the service in recent times.
Page 94 of 180

Page 95

3.0 Organisation for Implementing Health & Safety Management 
Health & Safety Committee
3.1 Environment & Infrastructure is represented on the Corporate Health & Safety
Committee and seeks to play a positive part in the quarterly meetings of the
Committee.  A programme of meetings of the Environment & Infrastructure Health &
Safety Committee are arranged to align with the quarterly meeting cycle of the
Corporate Health & Safety Committee. 
3.2 The Environment & Infrastructure Health & Safety Committee will continue to keep
the Health & Safety Policy up to date and assuring its relevance to, and
implementation by, all employees. The committee meets quarterly and comprises
Environment & Infrastructure Senior Managers together with a representative from
the Corporate Health and Safety Team.  
3.3 The committee provides a forum for discussion and sharing of ideas in the
development of the Quality, Health & Safety Management system. The group has
previously been instrumental in the successful retention of BS OHSAS 18001:2007
registration.  However, during 2020 - current, these external audits were postponed
due to COVID-19 restrictions.  In addition to the quarterly meetings outlined above,
the Service Coordination team and Corporate Health and Safety team meet regularly
to ensure that a Health & Safety culture continues to be embedded in Environment &
Infrastructure Services. It is anticipated that Renfrewshire Council will seek ISO
45001:2018 in the future. 
3.4 The meetings are chaired by the Service Coordination Manager or delegate and
consider: 
(a) Accidents - statistics, trends, investigations and other information to identify
causes and provide so far as is practicable solutions for their prevention. 
(b) Workplace inspections (internal) and audits (Corporate and external) 
(c) The planning, performance management and review of our approach to
Health & Safety 
(d)  The monitoring and implementation of the Health & Safety action plan 
(e) The identification, assessment and recording of risks 
(f) Actions arising from the Corporate Health & Safety committee 
(g) Actions arising from the corporate and service Risk Management and
planning arrangements, and 
(h) New developments in Health & Safety arising from legislation and
Government and Council policy 
Consultation Mechanisms
3.5 Information on Health & Safety issues currently communicated to employees using
various internal channels such as strategic meetings, operations meetings, trade
union meetings, toolbox talks, text, e-mail, and notice boards. 
Page 95 of 180

Page 96

3.6 The Environment & Infrastructure Health & Safety Committee is complemented by
joint working arrangements which have been introduced for employee and Trade
Union consultation. Regular meetings take place with the Environment &
Infrastructure Directorate and Trade Union representatives where key Health &
Safety issues may also be discussed.  The communication with employee groups is
essential and allows for better awareness and practice of Health & Safety; the
management of risk; the prevention of accidents and ill health, and the maintenance
of safe working practices. 
3.7 Separate service subgroup meetings also take place involving Union and staff
representatives to discuss and resolve specific service-related concerns, including
Health & Safety issues. 
3.8 The department also enhanced its ability to communicate digitally with front line staff
over the last 2 years, through digital messaging.  This continues to be developed to
include as many staff as possible in what is a quick and  effective way of
communicating important information. 
4.0 Planning and Setting Standards 
Setting of Health and Safety Objectives
4.1 The Environment & Infrastructure Health & Safety Committee reviews and assesses
a number of matters, including: 
•  Developments in the regulation of health and safety in the workplace and in
working practices,
•  The identification of areas of work where there is a need for improvement
that may entail the implementation of works or investment in equipment, and
•  The need for training and raising awareness in relation to health & safety. 
4.2 The Q-pulse management system assists with monitoring of Health & Safety
performance. However, it is envisaged that Environment & Infrastructure will move
away from the Q-Pulse system over the next 12 months. 
Training
4.3 Training is integral to the approach to Health & Safety within Environment &
Infrastructure. In 2020 and 2021 health and safety training has been noted to be
lower than in previous years, due to the pandemic restricting training opportunities,
with 365 and 512 staff being trained in these financial years respectively. The service
has been working through a programme to increase training across service areas,
impacted by the pandemic. 
4.4 All training is recorded in Q-pulse system, with Service Managers having access to
the system to allow performance monitoring of training programmes that have been
developed. Much of the training has been in the form of online through MS Teams,
Webex etc. Due to COVID-19 restrictions, some direct ‘face to face’ training has
taken place in small staff groups in an outdoor setting, with restrictions lifting this will
be easier in the coming year to deliver more and larger training sessions 
Page 96 of 180

Page 97

5.0 Measuring Performance 
5.1 The action plan from the current annual Health & Safety plan is monitored on a
regular basis and quarterly reports are produced to monitor performance against the
key actions detailed in the plan.   
Active Monitoring
5.3  A Corporate programme of planned workplace inspections for 2022/2023 is currently
being developed in line with COVID-19 guidelines. 
5.4 The Environment & Infrastructure Health & Safety Committee monitor of health and
safety performance throughout the year to ensure there is regular and focussed
monitoring of the key Health & Safety activities within Environment & Infrastructure.
This is done through internal and external HSE inspection, accident review, well
being indicators and legislative and industry guidance. 
5.5  Seven key themes have been identified in Corporate Health, Safety and Wellbeing
Strategy 2019-2022 and Environment & Infrastructure has and will continue to
actively work with Corporate Health & Safety in these key activities over the coming
year: 
• Violence and Aggression
• Mental Health
• Hand Arm Vibration Syndrome (HAVS)
• Fire Safety
• Musculoskeletal
• Managing Contractors
• Audits and Inspections   
Accidents 
5.8 Over the past 2 years there have been 137 accidents reported, and 27 of these
reportable accidents to the Health and Safety Executive. 
5.9 Accident recording and management had been a priority for Environment &
Infrastructure committee in 2021/2022. We had concentrated our focus to promote an
open, positive health and safety culture and encouraged staff and management to
report all accidents, incidents and occurrences. All incidents, accidents and
occurrences have also been reviewed on a weekly basis which has resulted in more
accurate and real time data.  This will remain a priority for Environment &
Infrastructure in 2022/2023 taking any actions need to be taken to ensure the safety
of our employees and members of the public. 
5.10 Accident trends analysed over the lasts 2 years are broken down below accident and
service area is provided in the charts below: 
Page 97 of 180

Page 98

Chart 1:  No of accidents in each service area in 2020/2021 & 2021/2022   
Chart 2: Total number of each type of accident in Environment & Infrastructure
in 2020/2021 & 2021/2022 
Accident Reporting and Investigation
5.13 Environment & Infrastructure has fully implemented use of the Corporate
Accident/Incident Recording system on Business World in February 2019.  Local
arrangements are in place to accommodate staff who do not have access to a PC.
Support is provided to Service Managers in recording and investigating accidents as
required. 
0
5
10
15
20
25
30
35
40
Accidents by Service
2020/2021 2021/2022
0
2
4
6
8
10
12
14
16
18
20
Accidents by Type
2020/2021 2021/2022
Page 98 of 180

Page 99

6. Review of Health and Safety Management 
6.1 The Environment & Infrastructure Health and Safety Committee will continue to
review Health & Safety management across the service. 
6.2 A review of the Quality and Health and Safety management system will be carried out
in 2022/23 to reflect the operational and structural changes required by the
departmental and Council reviews. 
6.3  Supporting attendance is a key priority for Environment & Infrastructure.
Arrangements are in place to utilise the services of the Council’s Occupational Health
provider. The main elements of the service utilised by Environment & Infrastructure
have been: 
 Early intervention programme,
 Employee counselling service,
 Treating employees referred to the service,
 Physiotherapy, and
 Cognitive behavioural therapy for employees
 Statutory Occupational Health benchmarking – i.e. HAVS, Audiometry
etc. 
The health, safety and wellbeing of our workforce remains a top priority for the Council.
A Council wide Health and Wellbeing questionnaire will be sent to all staff in June
2022.  The findings will assist the Council to prioritise where our employees need help
and support.  Environment & Infrastructure may thereafter develop service specific
health and wellbeing questionnaires to ensure we were meeting the needs of our
employees and the priorities of “Our People, Our Strategy 2021-2026” - People
Strategy. 
Page 99 of 180

Page 100

Environment & Infrastructure Health and Safety Plan 2022-2023 
Action Due Date
Ascertain if transition is required to meet the new replacement standard of
ISO 45001:2018
March 2023
Monitor the implementation of the annual Corporate Health and Safety
inspection programme for Environment & Infrastructure
March 2023
Encourage staff to complete Health, Safety & Welfare modules on iLearn
and attend training courses as required.  For example, Personal Safety /
Violence and Aggression, Mental Health First Aid, First Aid (General),
Wellbeing, General risk assessment training, prevention of accidents etc 
March 2023
Ensure that there are sufficient Fire Wardens & First Aid at work provision
throughout Environment & Infrastructure
March 2023
Secure a reduction in the number of accidents in the workplace and the
resulting days lost due to accidents 
2016/17 110
2017/18 86
2018/19 83
2019/20 61
2020/21 31
2021/22 96 
(Number of recorded workplace accidents for Environment & Infrastructure
employees (RIDDOR, Major and Minor)
March 2023 
Monitor and review the number of workplace accidents to seek to deliver a
downward trend in the number of accidents from 2021/2022 
March 2023
Monitor post action recommendations and ensure they are robust and fully
completed for RIDDOR and major accidents 
March 2023
Training – Ensure health and safety training is appropriately delivered and
recorded
March 2023
Monitor new working practices, legislation changes, internal and external
accident trends and provide training for employees on specific activities to
ensure safe working practices are followed 
March 2023
Seven key themes have been identified in Corporate Health, Safety and
Wellbeing Strategy 2019-2022 and Environment & Infrastructure will
actively work with Corporate Health & Safety in these key activities
between 2019/2022.
• Violence and Aggression
• Mental Health
• Hand Arm Vibration Syndrome (HAVS)
• Fire Safety
• Musculoskeletal
• Managing Contractors
• Audits and Inspections
March 2023 
Page 100 of 180

Page 101

To: Infrastructure, Land and Environment Policy Board
On: 15 June 2022 
Report by: Director of Communities and Housing Services and Director of
Environment and Infrastructure Services 
Heading: School Parking Exclusion Zones – Safer Schools Evaluation 
1. Summary 
1.1 Officers have been working on developing and delivering a School Parking
Exclusion Zones/Safer School pilot at 4 schools across Renfrewshire. The
pilot was due to begin in 2020, however, the global Covid-19 pandemic
prevented the pilot from starting due to schools being closed with pupils
studying from home on several occasions during 2020/2021. 
1.2 As a result, the period of the Experimental Traffic Regulation Order was
extended, and the pilot officially started following the Easter Break in April
2021. To allow a full evaluation to take place, the scheme was extended until
the end of March 2022. 
1.3 To understand the full impact of the zones, Renfrewshire Council invited
everyone affected by the road restrictions e.g. schools, staff, parents,
children, residents and partners to complete a survey on the zones. There
were 91 responses to the 4-week survey. 
1.4 The results of the evaluation are detailed below in Section 4 of this report with
the survey questions being attached as Appendix 1 to this report for the
information of members. 
Item 4
Page 101 of 180

Page 102

2. Recommendations 
2.1 It is recommended that the Infrastructure, Land and Environment Policy
Board: 
(i)  Notes the evaluation of the School Parking Exclusion Zones pilot that
took place between April 2021 and March 2022 with the evaluation
undertaken in Feb/March 2022. 
(ii) Approves the use of a range of interventions set out in section 5 of this
report, tailored to the needs of schools and communities across
Renfrewshire, including the 4 pilot schools, to improve the safety of
children and tackle parking patterns and traffic movements around
schools. 
3. Background 
3.1 A paper was presented to the Communities, Housing and Planning Policy
Board on 21 May 2019 updating on previous road safety campaigns and
seeking the approval of a number of actions that would seek to tackle this
issue. 
3.2 One was a proposal to pilot the introduction of school exclusion zones around
certain schools within Renfrewshire for a 9-month period. 
3.3 Following a desk top review of all primary schools across Renfrewshire and
discussions with Children’s Services, 4 schools were chosen to pilot school
parking exclusion zones. These zones prohibited cars from entering/leaving at
set times during the day at the start and end of the school day. 
3.4 The schools chosen for the pilot were:
• Barsail Primary School (Erskine)
• Lochfield Primary School (Paisley)
• St Catherine’s Primary School (Gallowhill, Paisley)
• St Charles Primary School (Paisley) 
3.5 As part of the pilot, certain streets were closed around the schools. The
timings were 45 minutes in the morning and afternoon (8.30am – 9.15am and
2.30pm – 3.15pm). During this time, the street became a pedestrian zone.  
3.6 It was initially intended that the pilot would run for approximately 9 months
(Easter 2020 – December 2020), however, due to Covid-19 this was delayed
and the start date became April 2021 with the pilot running up to March 2022. 
Page 102 of 180

Page 103

3.7 Experimental Traffic Regulation Orders (ETROs) were prepared and
published with community consultation undertaken. 
3.8 As a result of a significant majority of objectors to the proposed Experimental
Traffic Regulation Orders being school staff, discussions were held with the
headteachers of each of the schools affected, with a report taken to the
Infrastructure, Land and Environment Policy Board on 4 November 2020 at
which time it was agreed as part of the pilot that staff would get an exemption
from entering/leaving the zone during the restricted times. 
3.9 Meetings also took place with Senior Officers in Police Scotland to ensure
collaboration and enable a multi-disciplinary approach to implementing the
pilot. 
3.10 As part of the project, the newly recruited Road Safety Officer worked with all
4 schools to prepare Active Travel Zone leaflets to allow an easy reference to
show the exclusion zones, 5-minute walk zone and key walking routes. An
example of the Active Travel Zone leaflet for St Charles PS is attached as
Appendix 2. 
3.11 A dedicated page was provided on the Council website and affected residents
contacted and advised how to receive a residents exemption badge. 
3.12 Following the introduction of the pilot, Officers from Community Safety
(Renfrewshire Wardens) and Police Scotland visited the zones as part of
routine visits to schools. 
4. Evaluation of pilot 
4.1 As part of the pilot, an evaluation of the effectiveness of the scheme has been
undertaken. Initially a baseline assessment was carried out before the pilot to
assess the challenges faced, counts of vehicles in streets and where any
displaced traffic may go when streets were closed. 
4.2 Some of the Key Performance Indicators (KPIs) were qualitative as well as
quantitative, however, evaluation included: 
• Counts of vehicles entering zones
• Number of penalty charges issued to vehicles entering the zones
• Number of issues raised by schools
• Near misses/accidents
• Reduction in traffic congestion
• Increase in Walking/Cycling and reduced car journeys
• Survey and speaking to parents/carers, teachers, children, Elected
Members to see if pilot effective. 
Page 103 of 180

Page 104

Vehicle Count Survey
4.3 As part of the on-going evaluation, a vehicle count was undertaken by a
consultant before, during and towards the end of the pilot to ascertain any
behaviour changes for each school. 
4.4 From the survey, it was noted that the road closures resulted in 50-80% less
traffic moving directly outside the schools during the restricted periods. This
was recorded mid-way through the pilot and did not change appreciably by the
end. However, it should be noted that parents have either been arriving in the
street before the period starts (and parking) or parking more in the
surrounding streets, depending on location: 
• Barsail PS
o Midway through pilot - The number of cars on the road outside
the school was up 27% from what it used to be, but the
surrounding streets remained the same. The area around Park
Winding has dropped by around 5%.
o End of pilot – The number of parked cars on the road outside
school is up by 65%, in surrounding streets up 28%, and in the
Park Winding area up 6%. 
72
340
201
438
166
355
0 100 200 300 400 500
Road Outside School
Surrounding Streets
Count of parked vehicles by zone - Barsail
INITIAL
EXTENSION
BEFORE
418
445
395
370 380 390 400 410 420 430 440 450
Surrounding Streets
Count of parked vehicles by zone - Park Windings
INITIAL
EXTENSION
BEFORE
Page 104 of 180

Page 105

• Lochfield PS
o Midway through pilot – parking in the road outside school has
increased by four times whereas the surrounding streets have seen
an increase of 10%.
o End of pilot – parking in road outside reduced to 2.5 times the
original and surrounding streets reduced to around a 5% increase. 
• St Catherine’s PS
o Midway through pilot - Parking on the road outside increased to
twice original amount and in the surrounding streets by 23%.
o End of pilot – parking on the school road is up 66%, surrounding
area is up 20%. 
• St Charles PS
o Midway through pilot - little change in cars parked in the street
outside the school, although noted there were very few to start with.
Around 10% increase in cars parked in surrounding streets
o End of pilot – same picture as above. 
0 200 400 600 800 1000
Road Outside School
Surrounding Streets
Count of parked vehicles by zone - Lochfield
EXTENSION
INITIAL
BEFORE
35
480
53
577
63
593
0 100 200 300 400 500 600 700
Road Outside School
Surrounding Streets
Count of parked vehicles by zone - St Catherine's
INITIAL
EXTENSION
BEFORE
0 200 400 600 800 1000 1200
Road Outside School
Surrounding Streets
Count of parked vehicles by zone - St Charles'
INITIAL
EXTENSION
BEFORE
Page 105 of 180

Page 106

4.5 The vehicular movement survey also identified the number of conflicts over
that week. This was identified as conflicts between ‘car and pedestrian’ or ‘car
and car’ (minor precautionary breaking or changing lane) below. The statistics
of the number of conflicts within the exclusion zone over a 1-week period
were: 
School Before During End
Barsail PS 73 12 11
Lochfield PS 145 21 19
St Catherine’s PS 97 20 4
St Charles PS 13 12 0 
4.6 It can be seen that the occurrences fall dramatically during the restricted
periods in the morning and afternoon, when the zone was put in place.
However, there is no similar data to compare before or after the restricted
periods. 
4.7 With regards to “near misses” i.e. more serious/quicker stops to prevent
collisions with vehicle or child, these were also collected during the same time
period. 
School Before During End
Barsail PS 1 1 0
Lochfield PS 2 1 0
St Catherine’s PS 2 0 0
St Charles PS 1 0 0 
Hands Up Survey
4.8 Every year, Renfrewshire Council undertakes a “hands up” survey with pupils
to understand the pupils travel habits from year to year. These are undertaken
in September each year and look at the different modes of transport e.g.
walk/cycle/scooter or skate/park & stride/car/bus or taxi. 
4.9 As part of the evaluation, the hands up survey for the 4 schools was assessed
to ascertain if the exclusion zones had resulted in an increase in active travel. 
4.10 The results across the 3 schools improved with 1 decreasing:
• Barsail PS – Active travel decreased and driving increased.
• Lochfield PS - Active travel increased by 6.1% but driving also
increased by 4.3%. Less Park and Stride 7.1% decrease.
• St Catherine’s PS - Marked change in active travel up 17.7% and
numbers taking the bus by 8.6%. Less being driven by 21.3%
• St Charles PS - Overall Active Travel increased by 4.3%. Driving
deceased by 8.7% and bus use increased by 6%. 
Page 106 of 180

Page 107

Evaluation Survey
4.11 A survey was undertaken with all partners and affected residents/parents/staff
as part of the school parking exclusion zones. The survey was predominantly
on-line, however, letters were issued to all residents in affected to ask they
opinion on the zones that were in place. The survey ran for 4 weeks in
Feb/March 2022. 
4.12 There were 91 responses to the survey.  
• 75% of responses thought that the school exclusion zone pilot were a
good idea
• 76% of responses would like to see the parking exclusion zones
continue.  
• 58% of responses disagreed that the surrounding street were less
congested with car traffic.  
• 55% of responses held the opinion that the parking exclusion zones
have worked. 
On-site visits from Wardens/Police Scotland
4.13 To try and assist Police Scotland, the Renfrewshire Wardens also visited the 4
schools routinely to undertake parking enforcement and assess the
success/challenges with the exclusion zones. 
4.14 The Wardens advised that whilst on-site, it was noted that many residents still
didn’t have permits for entering/leaving the zones – it should be noted that
they weren’t breaking the law at this time (they weren’t moving), however, if
they had been, they could have received a fixed penalty notice. 
4.15 There is a perceptible improvement when Police are on site, with regards to
the restricted streets, especially when Traffic Police attend. 
Enforcement
4.16 As part of the pilot, Police Scotland have routinely visited all 4 schools to
assess compliance. On most occasions, no enforcement has taken place with
anyone noted to be accessing/egressing during the restricted times being
spoken to and warned. As detailed in section 4.14, with a visible presence,
people don’t normally enter the zones. 
4.17 However, as part of the pilot, there have been 27 fixed penalty notices issued
with the following allocation to each school:
• Barsail PS – 0
• Lochfield PS – 3
• St Catherine’s PS – 5
• St Charles PS – 19  
Page 107 of 180

Page 108

5. Conclusions and Next Steps 
5.1 The results of the evaluation of the pilot have not been conclusive and the
outcomes appear to be mixed with some positives and some negatives.  
5.2 The number of conflicts within the street where the zone was implemented
reduced markedly. However, the pilot did not have a large impact on active
travel with a lot of cars still noted within the zone or noted to be in the
surrounding streets. 
5.3 The active travel leaflet was well received, as were the positive
communications, however, the overall enforcement was extremely challenging
and resource intensive for Police Scotland. 
5.4 Whilst it is noted that the School Parking Exclusion Zones will not be the full
answer for all schools, there are a suite of road safety interventions that could
be considered depending on the school, geography and community needed.
This list is not exhaustive, but could include:
• Parking Exclusion Zones
• School Active Travel Plans
• Park and Stride
• WOW – Living Street’s Year Long Active Travel Programme
• Walking Bus – Families meet and walk together on a specified route
• Physical interventions e.g. planters
• Wider parking enforcement and Traffic Regulation Orders around
schools
• Community and School Engagement Sessions 
5.5 From this project, a Road Safety Officer has been recruited to lead and drive
the above review and interventions. 
Implications of the Report
1. Financial – Depending on the work and interventions put in place around
schools, there will be financial considerations that will require to be
considered.
2. HR & Organisational Development - None
3. Community/Council Planning – 
Our Renfrewshire is safe – by introducing school parking exclusion zones, this
will ensure a safer environment for children to enter and depart school.
4. Legal - None 
Page 108 of 180

Page 109

5. Property/Assets - None
6. Information Technology - None
7. Equality & Human Rights 
(a) The Recommendations contained within this report have been assessed
in relation to their impact on equalities and human rights. No negative
impacts on equality groups or potential for infringement of individuals’
human rights have been identified arising from the recommendations
contained in the report. If required following implementation, the actual
impact of the recommendations and the mitigating actions will be
reviewed and monitored, and the results of the assessment will be
published on the Council’s website.  
8. Health & Safety - None
9. Procurement - N/A
10. Risk - None
11. Privacy Impact - N/A
12. COSLA Policy Position - N/A
13. Climate Risk – None. 
List of Background Papers
a) School Parking Initiative - Communities, Housing and Planning Policy Board,
21 May 2019 
b) School Parking Exclusion Zones – Communities, Housing and Planning Policy
Board, 14 January 2020 
c) Traffic Regulation Order – School Parking Exclusion Zones - Infrastructure,
Land and Environment Policy Board, 4 November 2020 
The foregoing background papers will be retained within Communities,
Housing and Planning Services for inspection by the public for the prescribed
period of four years from the date of the meeting. The contact officer within
the service is the Communities and Regulatory Manager. 
Author:   Oliver Reid, Head of Communities and Public Protection 
Email:  Oliver.reid@renfrewshire.gov.uk
Page 109 of 180

Page 110

Appendix 1 – Evaluation Survey Questions
Are you a parent, teacher, resident or other?
School
Which year group is your child in?
How does your child normally travel to school? (if applicable)
If your child could choose, how would they prefer to travel to school? (if applicable)
If your child would prefer to walk, cycle, scoot/skate or park and stride, why would
your child prefer to do so? (if applicable)
If your child would prefer to park and stride, be driven, take the bus or use a taxi,
why would your child prefer to do so? (if applicable)
Do you think the school exclusion zone pilot is a good idea?
Would you like to see the parking exclusion zones continue?
Do you think the exclusion zone might change the way school staff travel to school?
Please indicate how the parking exclusion zone impacted your use of the following
modes for travelling to and from school
What impact has the exclusion zone had on the area?
The area is now safer
The area now provides more space for socialising for me (and/or my children)
The area is now a more inclusive and attractive place
The air quality in the area has improved
The exclusion zone has strengthened relationships in the local community
The surrounding streets are now less congested with car traffic
Is it now easier to social distance while travelling to school and back than before the
parking exclusion zones? (if applicable)
Is it now easier to walk, cycle or scoot to school and back than before due to the
exclusion zones? (if applicable)
Were you provided with the opportunity to engage in a consultation process on the
exclusion zones?
In your opinion, have the parking exclusion zones worked?  
Page 110 of 180

Page 111

Appendix 2 – St Charles PS – Active Travel Zone leaflet. 
Page 111 of 180

Page 112

Page 112 of 180

Page 113

___________________________________________________________________
To: Infrastructure, Land & Environment Policy Board
On: 15 June 2022
___________________________________________________________________
Report by: Chief Executive
___________________________________________________________________
Heading: Community Asset Transfer Policy and Procedures
___________________________________________________________________
1. Summary 
1.1 The purpose of this report is to advise Board Members of a refresh to the
Council’s policy and procedures in relation to community asset transfer. 
2. Recommendations 
2.1 It is recommended that Board: - 
i) Note the content of the refreshed Renfrewshire Council community asset
transfer policy and procedures; and
ii) Approve both documents for immediate implementation.
________________________________________________________
3. Background 
3.1. Community asset transfer (CAT) is covered by legislation through Part 5 of the
Community Empowerment (Scotland) Act 2015 (the Act) and the Asset Transfer
Request (Procedure) (Scotland) Regulations 2016. 
3.2. The Act introduced a right for community bodies to make requests to all local
authorities, Scottish Ministers and a wide-ranging list of public bodies, for any
land or buildings they feel they could make better use of. 
3.3. The Act requires those public authorities to assess requests transparently
against a specified list of criteria, and to agree the request unless there are
reasonable grounds for refusal. 
Item 5
Page 113 of 180

Page 114

3.4. Renfrewshire Council has a proven track record supporting and working with
communities to deliver asset transfers for community benefit. During the Covid-
19 pandemic, however, several CAT requests were unable to be progressed
due to restrictions and staff being otherwise deployed, creating a backlog of
applications. 
3.5. From the start of 2022, officers have undertaken a review of the processes for
CAT and sought to streamline these to process requests more efficiently. The
result of this review is a refreshed CAT policy and set of procedures that
ensures that the Council complies with the legislation and is able to process
requests expediently. 
4. Refreshed CAT Policy and Procedures 
4.1. The refreshed CAT policy sets out the Council’s continued approach and
commitment to asset transfer under the Act where that will bring benefits to
communities and contribute towards the priorities of the Community Plan, Our
Renfrewshire 2017-2027. 
4.2. The Policy is underpinned by 4 core principles: 
 Proactive Approach - the Council will seek to implement the policy
proactively through officer support in order to encourage appropriate
groups to consider asset transfer as a means of realising their ambitions; 
 Respond Strategically - the Council will respond to requests for asset
transfer by exploring the strategic implications and benefits of each transfer
request; 
 Transparency and Consistency - the Council will treat all asset transfer
requests equally and will publish full details of our process which will include
a clear first point of contact; clear stages and timescales for each party; and
our decision-making process and criteria; 
 Proportionality - we will be proportionate and measured in our assessment
of each asset transfer request against a fixed set of criteria. 
4.3. Within the policy, it is recognised that some assets may have to remain under
Council ownership and management, to support delivery of essential services
or support economic activity in an area. 
4.4. The refreshed CAT policy is supported by detailed procedures and guidance
for communities and Council officers. 
Procedures and changes to our process 
4.5. One of the most important changes to our procedure is that a single point of
contact for CAT has been established within the Council’s Place and
Regeneration Team to manage the request process from end-to-end, liaising
with departments across the Council as required.
Page 114 of 180

Page 115

4.6. The lead officer will co-ordinate a small team of officers from across the Council
to provide information and expert support to community bodies when required
and to confirm eligibility of key documents at each stage of the process leading
to formal acknowledgement, validation, and referral to the Officer CAT Panel
for recommendation. 
4.7. This approach makes the most of strengths across the Council, reducing the
burden on any single Council team and speeding up the process for community
bodies seeking to make applications. 
4.8. The Council have introduced a pre-CAT request process. This is a voluntary
stage of the process which allows officers receiving the request to quickly
provide feedback to community bodies as to their eligibility and the availability
of the asset identified, thereby, avoiding unnecessary cost and in some cases,
raised expectations. 
4.9. We have re-established the CAT Panel consisting of Heads of Service and
Senior Officers from across the Council to assess CAT applications and make
recommendations to Board for approval or to the Head of Economy and
Development to refuse the request. 
4.10. The CAT Panel will meet on a regular basis and will receive updates on
applications as they progress, thereby building knowledge and understanding
of requests and leading to improved outcomes. The Panel is Chaired by the
Head of Economy and Development. 
4.11. The CAT Panel met on 20 April 2022 to review drafts of this policy and
procedures and recommend them to the Board for approval and immediate
implementation. 
4.12. Copies of the CAT policy and procedures are attached as Appendices 1 and 2
to this report.
___________________________________________________________________
Implications of the Report
1. Financial – None. 
2. HR & Organisational Development – None. 
3. Community Planning 
Our Renfrewshire is well – supporting the wellness and resilience of our citizens
and communities. 
4. Legal – policy and procedures support the Council in complying with Part 5 of the
Community Empowerment (Scotland) Act 2015. 
5. Property/Assets – As per this report. 
Page 115 of 180

Page 116

6. Information Technology – None. 
7. Equality & Human Rights
(a) The Recommendations contained within this report have been assessed in
relation to their impact on equalities and human rights. No negative impacts
on equality groups or potential for infringement of individuals’ human rights
have been identified arising from the recommendations contained in the report
because no groups or individuals have any involvement currently at the
property. If required following implementation, the actual impact of the
recommendations and the mitigating actions will be reviewed and monitored,
and the results of the assessment will be published on the Council’s website. 
8. Health & Safety – None. 
9. Procurement – Not applicable. 
10. Risk – None. 
11. Privacy Impact – Not applicable. 
12. Cosla Policy Position – Not applicable.
_________________________________________________________
List of Background Papers 
None.
_________________________________________________________________ 
Author:           Sandra Inrig – 07483 395945
Sandra.inrig@renfrewshire.gov.uk 
Page 116 of 180

Page 117

COMMUNITY ASSET TRANSFER 
POLICY
2022   
Page 117 of 180

Page 118

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 2 
Document Control
Date Version Status Lead Officer Amended
07/04/2022 Version 1.0 Draft Sandra Inrig 11/04/2022
11/04/2022 Version 1.1 Amended Sandra Inrig 
Page 118 of 180

Page 119

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 3 
Contents 
1 Introduction
2 Aims of Community Asset Transfer
3 Community Transfer Bodies
4 Local Policy Context
5 National Context
6 Renfrewshire Council Policy Statement
7 Scope of Policy
Appendix 1: CEA Actions
Glossary
Useful Links  
Page 119 of 180

Page 120

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 4 
1  Introduction 
1.1 Part 5 of the Community Empowerment (Scotland) Act 2015, enacted in
January 2017, hereinafter referred to as the “Act”, introduces a right for community
bodies to make requests to all local authorities, Scottish Ministers and a wide-
ranging list of public bodies, for any land or buildings they feel they could make
better use of. Community bodies can request ownership, lease or other rights, as
they wish. The ”Act” requires those public authorities to assess requests
transparently against a specified list of criteria, and to agree the request unless
there are reasonable grounds for refusal. 
1.2 Renfrewshire Council has a proven track record supporting and working with
communities to deliver asset transfers for community benefit. 
1.3 Our Community Asset Transfer Policy (the “CAT Policy”) is a strategic document
which sets out the legislative requirements and wider context for the policy as well
as Renfrewshire Council’s continued approach and commitment to Asset Transfer
under the “Act”. 
1.4 The Policy will support a transparent, positive and proactive framework that
enables and manages the transfer of assets from the Council to eligible1
Community Controlled Bodies in order to bring about long-term social, economic
and environmental benefits to the community. 
1.5 The sections below provide information on the aims of community asset transfer;
as well as the national and local context; the scope and details of the CAT Policy. 
2 Aims of Community Asset Transfer 
2.1 The aim of community asset transfer (CAT) is community empowerment – that is,
to ensure that land and buildings are retained or transformed then operated for
public benefit through community asset ownership and management. 
2.2 The Council’s asset portfolio includes buildings, land, playing fields and other
facilities and structures which are used for a variety of different social, community
and public purposes. They are used to support service delivery by the Council or
partners such as the community and voluntary sector organisations; for
community use; and to stimulate economic activity and regeneration. 
2.3 The transfer of assets to, or management by, community controlled bodies opens
up new sources of finance, not available to the Council, to develop and extend the
use of existing facilities. 
2.4 Benefits of asset transfer to the local community, include: 
 Community empowerment; 
 Regeneration of communities; 
1 As defined in the Community Empowerment (Scotland) Act 2015 and related guidance 
Page 120 of 180

Page 121

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 5 
 Extend the use of an asset, adding value in relation to the number of people
benefitting and the range of opportunities it offers; 
 Stimulate the involvement of local people in shaping and regenerating their
communities; 
 Retention of the building in community use, otherwise at risk of closure; 
 Provide new opportunities for local learning and community capacity building
and participation; and 
 Promote a sense of civic pride and responsibility. 
2.5 Benefits to voluntary or community groups, include: 
1. Generate long term sustainable revenue streams for groups making them
more sustainable; 
2. Provide local people with a meaningful stake in the future development of the
place in which they live and/or work; 
3. Be used as leverage to draw in new funding and expand the level of
community activity; and 
4. Provide opportunities for the creation of new partnerships with access to
resources not available to the Council. 
2.6 Benefits to the Council, include: 
 Providing a more accessible and responsive base from which services can be
delivered; 
 Delivering wider social, economic and environmental benefits for local
citizens; 
 Providing a catalyst for inward investment and local multipliers through local
purchasing and employment; 
 Helping to progress community planning priorities; 
 Providing opportunities for long-term working between sectors; 
 Creating the opportunity for investment in the asset that may not be possible
within Council ownership; 
 Building capacity for a more sustainable third sector; and 
 Bringing back into full use properties deemed surplus to requirements or
underutilised.  
Page 121 of 180

Page 122

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 6 
3 Community Transfer Bodies 
3.1 There is no comprehensive definition for the types of community bodies or
voluntary groups who can apply for asset transfer under this policy. Applicants may
take many forms and can also adopt different types of legal structures. 
3.2 For the purpose of this policy, Renfrewshire Council adopts the definition of a
Community Transfer Body in section 77 of the “Act”, that is, as either a
community-controlled body or a body designated by the Scottish Ministers. 
3.3 A community-controlled body does not have to be incorporated, however, it must
have a written constitution, articles of association, or rules which include the
provisions set out in paragraph 5.10 of the Scottish Government Guidance for
community asset transfer bodies, namely: 
(a) a definition of the community to which the body relates - the group may
represent the community in a particular area or people who have a common
interest or characteristic; the definition should be clear enough to show
whether a person is a member of the community or not; 
(b) provision that the majority of the members of the body is to consist of
members of that community - membership must be open to anyone who is a
member of the defined community and there must not be any additional
requirements; 
(c)  provision that the members of the body who consist of members of the
community have control of the body; 
(d) a statement of the body’s aims and purposes, including the promotion of a
benefit for that community; and 
(e) provision that any surplus funds or assets of the body are to be applied for
the benefit of that community. 
3.4 A community-controlled body which wants to make an asset transfer request for
ownership must also 
 be incorporated as a company, a SCIO (Scottish Charitable Incorporated
Organisation) or a BenCom (Community Benefit Company); 
 have a minimum of 20 members; and 
 have provision for the transfer of its assets on winding up to another
community transfer body or registered charity. 
3.5 It has been queried whether membership is open to all if membership fees are
charged. The Scottish Government‘s view is that fees may be charged, but they
should be set at a level that is affordable for members of that community. 
4 Local Policy Context 
Page 122 of 180

Page 123

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 7 
4.1 This Policy for community asset transfer (CAT) is aligned to the wider Council and
Community Planning Partnership, and contributes to achieving the priorities of the
Renfrewshire Council Plan 2017 – 2022, and subsequent versions; the Council's
financial strategies; and Our Renfrewshire, the community plan for Renfrewshire
2017-27. 
4.2 Our Renfrewshire has four Key Priorities which are supported by the CAT Policy.
These are: 
 Our Renfrewshire is thriving: maximising economic growth that is inclusive
and sustainable; 
 Our Renfrewshire is well: supporting the wellness and resilience of our
citizens and communities; 
 Our Renfrewshire is fair: addressing the inequalities that limit life chances; 
 Our Renfrewshire is safe: protecting vulnerable people and working
together to manage the risk of harm. 
4.3 For the purposes of this policy an asset shall be considered to be land or buildings
in the ownership of, or leased by, Renfrewshire Council for public use and includes,
town halls, village halls, community centres, bowling greens, public conveniences,
public parks, country parks, playing fields, disused land, etc. 
4.4 Not all Council assets will be considered suitable for transfer. Details for why an
asset may not be considered suitable are set out in the legislation and guidance
documents2 and examples are included in the policy statement below. 
5 National Context 
Legislation governing Asset Transfer 
5.1 Over recent years legislation and national policy in Scotland (such as the Land
Reform (Scotland) Act 2003 and the joint Scottish Government / COSLA
Community Empowerment Action Plan 2009) has recognised the importance of,
and been developed to support, strong, independent and resilient communities -
empowered communities. 
 The Local Government in Scotland Act 2003 set out that Scottish Ministers
may, by regulations, provide the circumstances by which local authorities can
dispose of land at less than best consideration. 
 Disposal of Land by Local Authorities (Scotland) 2010 Regulations gave
discretionary powers to local authorities to dispose of land (and assets) to
community bodies at less than best financial consideration without reference
to the Minister, provided a local authority is satisfied that they are achieving
“best value” through economic, regeneration, social, environmental or health
benefits. 
2 Community Empowerment (Scotland) Act 2015 and related guidance
Page 123 of 180

Page 124

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 8 
The Regulations can be used as an option to transfer assets to community
groups without using the Community Empowerment (Scotland) Act 2015. 
 In 2014 additional guidance was added to the Public Finance Manual which
clarified and strengthened the process of disposing of public sector land and
buildings. 
 In 2015, the Community Empowerment (Scotland) Act  2015 set out rights
for community bodies to seek to acquire rights in any land and property held
by a named public body.   
The Community Empowerment (Scotland) Act 2015 
5.2 The Community Empowerment (Scotland) Act 2015 (Act) was introduced by
Scottish Ministers to help to empower community bodies through the taking of
ownership or control of land and buildings from public bodies (called "relevant
authorities” in the ”Act”), and by strengthening their voices in decisions about
public services. 
5.3 The “Act” provides for a range of actions to enhance community empowerment.
See Appendix 1 for a full list of all 11 actions. 
5.4 Part 5 of the “Act” provides community bodies with a right to request to purchase,
lease, manage or use land and buildings belonging to local authorities, Scottish
public bodies or Scottish Ministers. 
5.5 The Community Empowerment (Scotland) Act 2015 and subsequent guidance for
relevant authorities on Part 5, enacted on 23 January 2017, sets the context for
the Council’s Community Asset Transfer Policy. 
5.6 Details of the “Act” and all published Guidance can be downloaded from
https://www.renfrewshire.gov.uk/article/4534/Community-Asset-Transfer.    
Page 124 of 180

Page 125

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 9 
6 Renfrewshire Council Policy on Community Asset Transfer 
6.1 This policy, dated April 2022, replaces all previous policy statements in relation to
Community Asset Transfer by Renfrewshire Council and is supported by a detailed
process map and guidance documents. 
6.2 The Community Asset Transfer Policy is a strategic document which sets out
Renfrewshire Council’s continued approach and commitment to asset transfer
under the Community Empowerment (Scotland) Act 2015. 
6.3 Renfrewshire Council is committed to CAT where that will bring benefits to
communities and contribute towards the priorities of the Community Plan, Our
Renfrewshire 2017-2027. 
6.4 We recognise that CAT can be a valuable part in supporting and sustaining local
communities and wish to ensure council assets can be owned and/or managed by
local people, where appropriate. 
6.5 This policy document and supporting process and guidance documents3 are
designed to ensure Renfrewshire Council has in place a comprehensive,
transparent and consistent process for the consideration, assessment, approval
or rejection and completion of community asset transfer requests.  
6.6 Our Community Asset Transfer Policy is underpinned by the following core
principles: 
 Proactive Approach - the Council will seek to implement the policy
proactively through Community and Economic Development support in order
to encourage appropriate groups to consider asset transfer as a means of
realising their ambitions; 
 Respond Strategically - the Council will respond to requests for asset
transfer by exploring the strategic implications and benefits of each transfer
request; 
 Transparency and Consistency - the Council will treat all asset transfer
requests equally and will publish full details of our process which will include
a clear first point of contact; clear stages and timescales for each party; and
our decision-making process and criteria. 
 Proportionality - we will be proportionate and measured in our assessment
of each asset transfer request against a fixed set of criteria which are available
to download from our website and are set out in the CAT process guide and
guidance.   
3 CAT Process and Guidance Documents are available to download from our CAT Website 
Page 125 of 180

Page 126

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 10 
6.7 Although the presumption will be in favour of a transfer in line with government
guidance, Renfrewshire Council require to satisfy themselves as to the capability
and eligibility of community transfer bodies (CTB) to manage and sustain the asset
and to be able to deliver the benefits detailed within the CAT Request. 
6.8 Whilst fully supporting the principle of asset transfer, this policy also recognises
that some assets must remain under Council ownership and management, in order
to support delivery of essential services or support economic activity in an area. 
6.9 Consideration will be given to the retention of assets which provide an income for
the Council, have restrictive covenants on them making them unsuitable for
transfer, or should be retained by the Council e.g., some property or land may be
tied to the Council’s of investment programme or where the asset should be
retained for the benefit of Renfrewshire residents more widely. 
6.10 We will make use of a pre-application form to check key aspects of the CTB’s
eligibility in terms of the “Act” as well as the suitability for transfer of the asset
requested. 
6.11 If the property requested is not available for transfer due to conditions listed
above, the CAT request will be declined. We will provide the CTB with reasons
for declining the request and will work with them to identify an alternative asset. 
6.12 In the event an asset has been marketed for sale or lease before a CAT request
is received or if the Council has already entered into negotiations or begun
proceedings to transfer or lease the land to another person, these proceedings
will be continued and the asset may be disposed of before the CAT request has
been concluded. 
6.13 We will provide guidance to our communities and community groups about the
process which should be followed when requesting a community asset transfer
and the range of options available. 
6.14 We will work in partnership with community bodies seeking asset transfer to meet
the criteria required and for the benefit of our communities. 
6.15 The Council will publish a register of all assets owned or leased by the Council
and a separate Common Good Asset Register. These will be available on our
website https://www.renfrewshire.gov.uk/article/4534/Community-Asset-
Transfer  and will be made available for inspection at Renfrewshire House,
Cotton Street, Paisley, PA1 1WB by prior arrangement with the Council’s
Principal Estates Surveyor, communityassettransfer@renfrewshire.gov.uk. 
6.16 The Council will update the asset register when transfer requests have been
received in order that groups can see if the asset being considered is already
subject to a CAT request. 
Page 126 of 180

Page 127

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 11 
6.17 Once ‘validated’4, full details of a CAT request will be published on the Council’s
website and notices will be display within communities where the asset is located. 
6.18 Members of the public, other community groups or regular users of the asset
have a right to representation for or against published CAT requests. Such
representations must be in writing. These will be shared with the applicant and
also published on the website along with any comments from the community
body making the CAT request. Details for how to do this are available to
download from our website and are set out in the CAT process guide and
guidance. 
Multiple requests for the same asset 
6.19 In the event of two or more applications being received for the same asset, we
will inform both CTBs of the other request but will not share details. 
6.20 If appropriate and agreeable to both CTBs, we will explore if it is possible for the
CTBs to work together to submit a single application. Alternatively, we may ask
the CTBs to submit their applications at roughly the same time in order that they
can be considered together. 
6.21 If neither of the above options is possible, the Council will be unable to dispose
of the asset to either party until all requests have been concluded, including
reviews and/or appeals. 
Right of appeal 
6.22 Community bodies have a right to call a review or appeal to Scottish Government
on any decision made as a result of this policy. Details for how to do this are
available to download from our website and are set out in the CAT process guide
and guidance. 
6.23 This Policy will be updated within 20 working days with any changes in the
Community Empowerment (Scotland) Act 2015 or related guidance and will be
reviewed as fit for purpose every 2 years.   
4 Validation occurs when all documentation required to request an asset transfer has been received and
assessed as meeting the criteria. Validation begins the formal process of the asset transfer request.
Page 127 of 180

Page 128

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 12 
7 Scope of policy 
7.1 This policy is effective from xxx 2022 (date to be inserted following Board
approval) and applies to all assets that are owned by or under stewardship of
Renfrewshire Council and which are intended for public or community use. 
7.2 The Council may not otherwise dispose of an asset that is subject to a CAT request
until that request has been full concluded, including any review or appeal. 
7.3 Assets that are required for the delivery of essential services, support economic
activity or have restrictive covenants on them may not be suitable for transfer. 
7.4 As stated above, the policy allows the Council to continue to dispose of assets
that have been marketed for sale or lease and/or which are subject to ongoing
negotiations to transfer the asset to another person if started before the CAT
request has been received. 
7.5 The Council will advise the CTB making the request of any such circumstances
pre-dating their request at the earliest opportunity and will keep them informed of
the outcome of same. 
7.6 If competing bodies do not agree to work together or submit applications in the
same time period (paragraph 6.19) the Council will be unable to dispose of the
asset until all requests have been concluded, including any appeals. 
7.7 For suitable assets, potential transfers will be considered on a case-by-case basis
against a fixed set of criteria5. 
7.8 The range of asset transfer options available to community groups and covered
by this policy, are: 
 Full ownership, sale of asset to an eligible community transfer body (CTB); 
 Short or medium-term lease to CTB for delivery of community benefit activity; 
 Long-term lease to CTB, 10 years plus, for delivery of community benefit
activity; 
 Licence to occupy, whereby a CTB is granted sole use of an asset for delivery
of community benefit activity; 
 Other management rights, whereby the Council grants right on a CTB to
determine community-based activity. 
7.9 Assets will not be transferred to individuals or private sector businesses to be used
as vehicles for commercial ventures. In addition, assets will not be transferred to
individuals or groups for party political or religious use. 
5 Available to download from https://www.renfrewshire.gov.uk/article/4534/Community-Asset-Transfer 
Page 128 of 180

Page 129

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 13 
7.10 Any transfers involving Housing Revenue Account property assets will be subject
to the approval of Scottish Ministers in terms of the Housing (Scotland) Act 1987. 
7.11 Any property held within the Common Good Asset Register is subject to public
consultation and may require to be brought before a Sheriff for legal
determination. 
7.12 CAT requests for full ownership rights require to meet the additional eligibility
criteria, 
 be incorporated as a company, a SCIO (Scottish Charitable Incorporated
Organisation) or a BenCom (Community Benefit Company); 
 have a minimum of 20 members; and 
 have provision for the transfer of its assets on winding up to another
community transfer body or registered charity 
7.13 If ownership is the preferred transfer option, the Council can provide a market
value for the asset. However, it is recommended that both parties seek a joint
valuation of the asset and share the cost thereof. CTBs should be aware that
CAT does not necessarily guarantee a reduction in value. 
7.14 Full transfer of ownership will only be agreed with community transfer bodies
which the Council considers to have the capacity to succeed in the long term.
Each request for ownership will have to demonstrate financial sustainability for
the asset and any proposed developments; and an ability to promote, deliver or
improve wider community benefits, including, economic; regeneration; public
health; social or environmental wellbeing. 
7.15 Leases will be offered on an ‘as seen’ and ‘full repairing and insuring’ basis. It
should be noted that the Council is unable to contribute to any improvement or
investment works following a validated application and a prior to confirmation of
a lease or sale. 
Legal Representation 
7.16 While Renfrewshire Council can offer assistance to groups developing their
constitution or business plans or seeking funding, this will be provided by the
Economic Development Team as officer resource permits. Community transfer
bodies are strongly advised to take independent property and legal advice. 
7.17 CTBs will require to employ a solicitor to act on their behalf if seeking transfer of
ownership and are strongly advised to employ their own solicitor before signing
a lease agreement.    
Page 129 of 180

Page 130

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 14 
Appendix 1
Community Empowerment (Scotland) Act 2015 
The Community Empowerment (Scotland) Act 2015 (the “Act”) was introduced by
Scottish Ministers to help to empower community bodies through the taking of
ownership or control of land and buildings from public bodies and by strengthening
their voices in decisions about public services. 
There are 11 topics covered by the “Act”. This summary gives a brief description of
each topic and how they are being implemented. 
Part Topic Main content
Part One National
Outcomes
Requires Scottish Ministers to continue the approach of
setting national outcomes for Scotland, based on
consultation, which guide the work of public authorities.
Part Two Community
Planning
Places Community Planning Partnerships (CPP) on a
statutory footing and imposes duties on them around
the planning and delivery of local outcomes, and the
involvement of community bodies at all stages of
community planning.
Part Three Participation
Requests
Provides a mechanism for community bodies to put
forward their ideas for how services could be changed
to improve outcomes for their community.
Part Four Community Rights
to buy land
Amends the Land Reform (Scotland) Act 2003,
extending the community right to buy to all of Scotland
(urban and rural) and improving procedures.
Part Five Asset Transfer
Requests
Provides community bodies with a right to request to
purchase, lease, manage or use land and buildings
belonging to local authorities, Scottish public bodies or
Scottish Ministers.
Part Six Delegation of
Forestry
Commissioners’
functions
Allows for different types of community body to be
involved in forestry leasing.
Page 130 of 180

Page 131

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 15 
Part Topic Main content
Part Seven Football Clubs Gives supporters a role in decision-making, or even
ownership when the opportunity arises, of their football
clubs.
Part Eight Common Good
Property
Places a statutory duty on local authorities to establish
and maintain a register of all property held by them for
the common good. It also requires local authorities to
publish their proposals and consult community bodies
before disposing of or changing the use of common
good assets.
Part Nine Allotments Updates and simplifies legislation on allotments. It
requires local authorities to take reasonable steps to
provide allotments if waiting lists exceed certain trigger
points, strengthens the protection for allotments,
requires fair rents to be set and allows tenants to sell
surplus produce grown on an allotment (other than with
a view to making a profit).
Part Ten Participation in
public decision-
making
A new regulation-making power enabling Ministers to
require Scottish public authorities to promote and
facilitate the participation of members of the public in
the decisions and activities of the authority, including in
the allocation of its resources. Involving people and
communities in making decisions helps build
community capacity and also helps the public sector
identify local needs and priorities and target budgets
more effectively.
Part Eleven Non-domestic
rates
Provides for a new power for councils to create and fund
their own localised business rates relief schemes, in
addition to existing national rates relief, to better reflect
local needs and support communities. 
Page 131 of 180

Page 132

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 16 
Glossary
Common Terms and abbreviations used throughout this document
“Act”; the Act;
CEA
Unless otherwise specified, this refers to the Community
Empowerment (Scotland) Act 2015 and in particular, Part 5
of said Act
Asset A building or land owned by or under stewardship of
Renfrewshire Council
Asset Register The list of all assets owned or leased by Renfrewshire
Council including those categorised as ‘Common Good’
CAT Community Asset Transfer as specified in the Act
ComBen
A Community Benefit Organisation; a form of organisation
deemed by the Scottish Ministers as a Community Transfer
Body able to request ownership of an asset
Community-
Controlled Body
A community organisation that has a formal constitution,
Articles of Administration or set of rules that determine the
purpose and means of governance of the organisation; also
refers to a constituted body (group) that is wholly managed
by the members (of the body/group)
(the) Council Renfrewshire Council and including the Political
Administration
CTB
Community Transfer Bodies; community organisations who
meet the criteria specified in the Act and who make a
request for CAT either to lease or to purchase or for other
management rights.
Guidance or SG
Guidance
This refers to the official guidance documents issued by the
Scottish Government in January 2017 when Part 5 of the
Act was enacted. The two guidance documents are:
Asset Transfer: Guidance for Relevant Authorities; and
Asset Transfer: Guidance for Community Transfer Bodies
PART 5 The part of the Act that governs Community Asset Transfer
Relevant
Authorities 
Term used in the Act to refer to all public bodies covered by
the Act; in the case of this document this refers to
Renfrewshire Council
SCIO
Scottish Charitable Incorporated Organisation; a form of
organisation deemed by the Scottish Ministers as a
Community Transfer Body able to request ownership of an
asset
SG The Scottish Government
Transfer or CAT
Request The process of applying for an asset transfer under the Act. 
Page 132 of 180

Page 133

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 17 
Useful Links
The following links and organisations offer guidance and support to community
transfer bodies and relevant authorities alike. 
The Community Empowerment (Scotland) 2015, PART 5 
https://www.legislation.gov.uk/asp/2015/6/part/5/enacted 
Scottish Government 
A Summary Guide to Asset Transfer: https://www.gov.scot/publications/asset-
transfer-summary-guide/ 
Guidance for Community Bodies https://www.gov.scot/publications/asset-transfer-
under-community-empowerment-scotland-act-2015-guidance-community/ 
Guidance for Authorities - https://www.gov.scot/publications/asset-transfer-under-
community-empowerment-scotland-act-2015-guidance-authorities/ 
Model Documents - https://www.gov.scot/publications/asset-transfer-model-
documents/ 
Renfrewshire Council
Renfrewshire Council CAT Web page   
https://www.renfrewshire.gov.uk/article/4534/Community-Asset-Transfer by email to
communityassettransfer@renfrewshire.gov.uk 
Renfrewshire Council Community Empowerment Fund 
Planning https://www.renfrewshire.gov.uk/article/2153/Planning-applications
by email at dc@renfrewshire.gov.uk  
Others 
DTAS (Development Trust Association Scotland) and COSS (Community Ownership
Support Service);  links to various guidance documents and sources of support for
both Community Transfer Bodies and Relevant Authorities. 
https://dtascommunityownership.org.uk/resources/getting-started/asset-transfer-
guidance-community-transfer-bodies 
Community Ownership Support Service; email david@dtascot.org.uk 
https://dtascommunityownership.org.uk/community/community-asset-
transfer/business-planning/business-planning 
Page 133 of 180

Page 134

RENCAT1   
CAT Policy
Renfrewshire Council Community Asset Transfer Policy 2022  Page | 18 
https://dtascommunityownership.org.uk/community/community-asset-
transfer/business-planning/writing-business-plan 
Local Third Sector Interface: Engage Renfrewshire 
SCVO (Scottish Council for Voluntary Organisations): https://scvo.scot/support 
SENScot (Social Enterprise Network Scotland): https://senscot.net/about/ 
OSCR (The Scottish Charity Regulator): https://www.oscr.org.uk/ 
Page 134 of 180

Page 135

COMMUNITY ASSET TRANSFER
PROCESS GUIDE
2022 
INSERT IMAGE
Page 135 of 180

Page 136

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 2 
Document Control
Date Version Status Lead Officer Amended
13/04/2022 Version 1.0 Draft Sandra Inrig 19/04/2022
19/04/2022 Version 1.1 Amended Sandra Inrig 
Page 136 of 180

Page 137

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 3 
Contents 
1 Introduction
2 Community Asset Transfer Stages
3 Initial Enquiry
4 Helping Communities Identify Suitable Assets
5 Pre-Request: Expression of Interest
6 Stage 1 – Formal CAT Request
7 Validation – Procedure Following Receipt of a CAT Request 
8 Decision Making Process
9 Stage 2 – Board Approval
10 Stage 3 – Implementation and Handover
11 Reviews and Appeals
12 Multiple Requests for the same Asset
13 Administration and Reporting
Appendix 1 : Formal CAT Request – Minimum Information 
Appendix 2 : Role of Departments
Glossary 
Page 137 of 180

Page 138

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 4 
1 Introduction 
1.1 The purpose of this document is to outline the process that Renfrewshire Council
will follow at each stage of a Community Asset Transfer (CAT) request and
supports delivery of the Renfrewshire Council Community Asset Transfer Policy
(2022). 
1.2 The process and procedures detailed in this document reflect Scottish
Government Asset Transfer Guidance for Relevant Authorities1 and complies with
the Regulations of PART 5 of the Community Empowerment (Scotland) Act 20152,
enacted in January 2017, hereinafter referred to as the “Act”. 
1.3 The “Act” requires public authorities to assess requests transparently against a
specified list of criteria3, and to agree to the request unless there are reasonable
grounds for refusal. 
1.4 Our Community Asset Transfer Policy (2022) sets out the Council’s continued
commitment to asset transfer under the “Act” stating how we will work in
conjunction with communities to enable asset transfer in order to bring about long-
term social, economic and environmental benefits to the community. 
1.5 This Process Guide is designed to ensure a consistent and transparent framework
for the receipt, assessment and decision making of all asset transfer requests. 
Scope 
1.6 Community Asset Transfer is a legislative process which is highly regulated. It is
important therefore to ensure that procedures are strictly adhered to and are
applied consistently at all stages of the CAT process.  
1.7 This Process Guide is supported by more detailed operational procedures and
separate guidance documents for community groups and elected members. 
1.8 The “Act” provides for a range of asset transfer options available to community
groups and covered by this Process Guide, these are: 
 Full ownership, sale or conveyance of an asset to an eligible Community
Transfer Body (CTB)4; 
 Short or medium-term lease to CTB for delivery of community benefit activity; 
1 Asset Transfer Guidance for Relevant Authorities
2 Community Empowerment (Scotland) Act 2015
3 Specified within the Act and Regulations
4 Additional criteria required
Page 138 of 180

Page 139

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 5 
 Long-term lease to CTB, 10 years plus, for delivery of community benefit
activity; 
 Licence to Occupy, whereby a CTB is granted sole use of an asset for delivery
of community benefit activity; 
 Other management rights, whereby the Council grants right to a CTB to
determine community-based activity. 
1.9 For clarity, it is important to note, 
a) The “Act” specifies that CAT requests can be made for any land, building
or other structure that is owned or leased by the council; 
b) It is recognised that not all assets are suitable for transfer. Our CAT Policy
(2022) gives consideration to the retention of assets which provide an
income for the council, have restrictive covenants on them making them
unsuitable for transfer, or should be retained by the Council for delivery of
essential services, capital investment or for the benefit of Renfrewshire
residents more widely. 
c) This consideration in our policy does not prevent community groups from
making a request; the “Act” places the burden on the Council to provide a
reason for refusal. 
1.10 The processes and procedures contained within this guide are effective from the
date of Board Approval (15 June 2022). 
1.11 In line with Renfrewshire Council Community Asset Transfer Policy 2022, this
Process Guide will be updated within 20 working days with any changes in the
Community Empowerment (Scotland) Act 2015 or related guidance and will be
reviewed as fit for purpose every 2 years. 
1.12 For more information contact: communityassettransfer@renfrewshire.gov.uk. 
Operational Responsibility 
A lead officer within the Council’s Economy and Development team will be identified
as the single point of contact (SPOC) for each CAT application. This person will be
responsible for ensuring CAT requests are managed in accordance with this guide
and will be supported by a small virtual team of officers from across the Council, the
CAT Operational Group.  
Page 139 of 180

Page 140

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 6 
2 Community Asset Transfer – Stages 
2.1 There are several statutory and non-statutory stages that an asset transfer request
under the “Act” will go through before the asset can be leased or otherwise
transferred to a community body. 
2.2 Sections 3 to 8 below set out each stage of the CAT process, in order of
occurrence. They outline the process and relevant procedures at each stage. 
2.3 In Renfrewshire, we have introduced a pre-request stage which allows us to get
early notice of CAT requests and to be able to check eligibility before a formal
request is received. We encourage community groups to make use of this.
However, groups can choose to jump straight to the formal, statutory request stage
bypassing the initial enquiry and expression of interest. It is hoped that the use of
the pre-request stage will reduce the time taken to process the formal request and
result in a lower likelihood of the request being refused. 
Pre-Request Stage (Non-statutory) 
3 Initial Enquiry 
3.1 Groups are encouraged to discuss their ideas with the Council at an early stage.
This may be when they have identified an asset they are interested in, or to
discuss their ideas and needs and see whether any suitable assets are available. 
3.2 Most enquiries will be made directly by groups seeking information and will be
received in the dedicated CAT mailbox5 which is managed by the Council’s
Estates Team. 
3.3 Enquiries may also be made to other departments or referred from other
organisations outside with the Council. 
3.4 However an enquiry is raised, it is important to ensure that all enquiries are dealt
with in the same way. If the enquiry is not made to the CAT mailbox directly, full
details of the enquiry should be forwarded to the CAT mailbox to be followed up
by officers. 
3.5 The CAT officers will make initial contact with groups to ascertain where they are
at in their proposals and whether CAT is an appropriate route for the group to
realise their ambitions. Groups will be issued with a standard pre-request
information pack and/or expression of interest form, as appropriate. 
3.6 Officers will agree a timescale with the group to follow up on the enquiry. 
5 communityassettransfer@renfrewshire.gov.uk 
Page 140 of 180

Page 141

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 7 
3.7 Groups will be advised from the outset if the asset they are interested in is not
likely to be available, or if we have a pre-existing CAT request, or have already
marketed the asset for sale or lease or if the Council is already in negotiations to
transfer the asset to another body. 
3.8 This is important and may affect the group’s decision to apply for a particular
asset as well as keeping the Council right in relation to rules on ‘Prohibition of
Disposal’ within the “Act”. 
3.9 A group may continue to apply for an asset subject to existing negotiations and
the Council is obliged to consider the request alongside the other use but is not
prevented from disposing of the asset so long as marketing and negotiations
commenced prior to the full CAT request being received. 
3.10 The nominated SPOC will be responsible for advising relevant departments in
the Council that an enquiry has been received for a property and will update
Panel Members at the next scheduled CAT Panel meeting. 
Prohibition of Disposal and Multiple Requests
Once a CAT request has been received, the Council is prohibited from disposing of the
asset other than to the CTB making the request until such time as the CAT request is
concluded, including periods for review and appeal. There are exceptions to this where the
asset has already been marketed for sale or lease or the Council is in negotiations to
transfer the asset to another body.
In the case of multiple requests for the same asset, The Council has the option to explore
if groups can work together or submit requests at the same time in order to assess together.
If this is not feasible, the asset cannot be disposed of until all requests have been
concluded, including any appeals.
Neither situation prohibits groups from submitting a CAT request, however, they should be
advised that the asset may be disposed of prior to the CAT process being concluded. 
Page 141 of 180

Page 142

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 8 
4 Helping Communities Identify Suitable Assets (Statutory) 
4.1 It is incumbent on the Council to maintain and make available a register of all
assets and common good properties/land whether owned or leased and to
provide CTBs with detailed information on the property including condition and
running costs, if available. 
4.2 This is provided and updated quarterly by the Estates team and is hosted on the
Council’s website. 
4.3 The likely price of the asset is something the CTB will need to consider at an
early stage in developing its proposals. The guidance recommends that it will be
helpful for relevant authorities to give an indication of their expectations in terms
of price at an early stage in discussions.6 
4.4 This information should be provided by the Council from existing sources, where
available, with no costs charged to the CTB for this. 
5 Expression of Interest (Non-Statutory) 
5.1 While the statutory scheme requires a full CAT application to be made to initiate
the process, in Renfrewshire, we have adopted a two-stage approach in the form
of an expression of interest (EOI). 
5.2 This is more formal than an enquiry and provides us with the outline proposal as
well as key details about the organisation. 
5.3 The expression of interest enables us to initiate preliminary checks on the eligibility
of the CTB for the type of request and the availability of the asset requested and
to advise the CTB accordingly. 
5.4 Expressions of interest received will be circulated by SPOC to relevant
departments, including One Ren, with a specific request to provide information
and/or feedback comments as appropriate. 
5.5 The CTB’s constitution will be shared with the Council’s Legal Team with a specific
request to confirm if it is likely the CTB will be is eligible to apply for CAT whether
seeking ownership or lease. 
5.6 The Council will aim to process EOIs within 20 working days (4 weeks) in order
that we can provide early feedback to the CTB with details of any actions to be
addressed, for example, to update their constitution to include provision for taking
on property or entering into a lease agreement. 
6 Note: a Valuation Policy will be developed to support this.
Page 142 of 180

Page 143

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 9 
5.7 If it is likely the CTB will be eligible for the type of CAT requested and the asset
in question is likely to be available for transfer, the CTB will be invited to submit
a full asset transfer request. 
5.8 At this point a formal a formal assessment of market value should be instructed.
(Sections 11 and 12 of the guidance). 
5.9 This should be provided by either the District Valuer, or a suitably qualified and
experienced independent valuer, registered with an appropriate professional
body. 
5.10 If it is not likely the CTB will be eligible for the type of CAT requested or the asset
in question is not likely to be available for transfer, this will be fed back to the
CTB by the SPOC and signposted to sources of support. If it is simply that the
asset is not likely to be available for transfer, we will work with the CTB to identify
an alternative. 
5.11 There is no timescale for CTBs to submit a request as it is likely they will have
received feedback to be addressed in the full request. Either way, the CTB will
be required to conduct consultation in the area local to the asset and to develop
a full costed business plan for their proposals. 
5.12 Expressions of Interest will be held open for a maximum of 12 months awaiting
a full CAT request is received, thereafter, the CTB will be advised it is no longer
considered valid. 
5.13 The property register must be updated to note the EOI and this must be available
for all officers dealing with property. A note will also be added to the online
register on the Council’s website. 
5.14 Panel Members will be informed that an EOI has been received for an asset at
the next scheduled Panel meeting. 
Pre-Request Stages
It is important to note that, whatever pre-request arrangements Councils may put in place,
Community Transfer Bodies have a right to submit an asset transfer request without any
previous discussion or if their outline proposals have not been supported. We must be ready
to process all requests it in accordance with the requirements of the “Act”. 
Page 143 of 180

Page 144

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 10 
Statutory Request Phase 
6 Stage 1 – Formal CAT Request (Statutory) 
6.1 Requests for CAT must be made in writing and state that the request is being
made under PART 5 of the “Act”. 
6.2 Within Renfrewshire, we have adopted the standard template recommended by
the Scottish Government. 
6.3 The legislation requires certain information to be specified in an asset transfer
request. This is set out in section 79(4) of the Act and Regulation 3 of the Asset
Transfer Requests (Procedure) (Scotland) Regulations 2016 (the Procedure
Regulations)7. In terms of Regulation 3, an asset transfer request is not treated as
having been made until all the required information is received by the relevant
authority. 
6.4 This is important to note and a critical stage of the process. The SPOC will keep
in touch with the CTB throughout the process and to help manage expectations of
the timescales involved. It is also important that CTBs understand what happens
after they submit a request and when it is considered that the request has been
made. 
6.5 Details of the minimum information required on the request is provided at Appendix
1. 
6.6 Once a CAT request is received, it will be rigorously checked by the CAT
Operational Group to ensure that all information has been provided and that we
are satisfied on all aspects of eligibility, details of the proposal and community
benefits that will be provided, the skills and capability of the CTB to manage the
asset and deliver the benefits and also the robustness of the business plan. 
6.7 Before considering the request complete, the constitution will be passed to the
Council’s Legal team to confirm that all of the necessary conditions are covered.
The CTB’s business plan will also be shared with the Council’s Economic
Development team to provide feedback on the robustness, deliverability and
sustainability. 
6.8 Any comments from either Legal or Economic Development teams will be fed back
to the group and support will be provided to help the group make any changes
required. 
6.9 The SPOC will be responsible for managing this process and collating feedback
from colleagues.
6.10 It is only when we are satisfied on all aspects of the request, constitution and
business plan that we can consider the request to have been made. 
7 https://www.legislation.gov.uk/ssi/2016/357/contents/made 
Page 144 of 180

Page 145

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 11 
6.11 There is no timescale for requests to get to this stage and there may be several
iterations of documents before they meet the minimum criteria. This will depend
on how quickly CTBs can respond to feedback and make any alterations
necessary. 
6.12 The Council will not unnecessarily delay providing the CTB with feedback if their
request falls short of the minimum required and should aim to provide
constructive and comprehensive feedback within 20 working days (4 weeks) of
receiving any document or addition to the request. All feedback must be
constructive and be accompanied with an offer and sources of support.   
7 Validation – Procedure Following Receipt of a CAT Request
(Statutory) 
7.1 Considering that a request has been made triggers an official acknowledgment
notice to the CTB and starts the legislative ‘clock’ whereby the Council has up to
six-months to give the CTB a decision. This status is referred to as ‘validation’. 
7.2 Agreeing to validate a request will be managed within the CAT Operational Group
and advised to the next available Panel. 
7.3 The acknowledgment notice will be issued by the SPOC officer at the Council. 
7.4 As soon as possible after the request has been validated (issue of
acknowledgement notice), the Council is required to publish notice that a CAT
request has been received for an asset and invite representations from interested
parties. 
7.5 The notice is published on the Council’s website and displayed at the site and
within the local community. Copies are issued directly to any tenants, owners
and regular users of the facility. 
7.6 Notices must be displayed for a minimum of 20 days during which any
representations can be made to the Council. Representations must be made in
writing stating the name of the person/group raising them. 
7.7 All representations are shared with the CTB and published on the website; CTBs
have a right to respond to representations within 20 days of the representation
being made and this response will also be published on the website. 
7.8 The SPOC for the CAT request will be responsible for managing this phase of
the process. 
Page 145 of 180

Page 146

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 12 
8 Decision Making Process 
8.1 As soon as possible following the period for notices and recommendations (up to
40 days), the request will be sent out to the CAT Panel to score against a common
set of indicators. Scoring will be done independently and discussed at a CAT Panel
meeting to agree a consensus. Based on the consensus score, the Panel will be
responsible for recommending to Council Board if the asset transfer should
proceed, or if it should be rejected and the reasons for rejection. 
8.2 Following the decision of the CAT Panel, a report will be prepared with the
recommendation and taken to the next available Board by the Head of Economy
and Development. 
8.3 The Council Board will make the final decision to accept or reject the Panel
Recommendation. 
8.4 The Board decision, whether to agree or refuse a CAT request, triggers the next
formal stage of the process and a standard decision notice is issued to the CTB
by the Head of Economy and Development. 
8.5 If the Board reject the request, the CTB has 28 days to request a review of the
decision and further periods of 28 days to make an appeal or refer to Scottish
Government for review. 
8.6 The Council is now prohibited from disposing of the asset, including leasing, to
anyone other than the CTB submitting the request, until such time as contracts are
exchanged or any applications for review or appeal are fully concluded. 
9 Stage 2 – Following Board Approval 
9.1 In response to the decision notice, the CTB has up to six-months to submit an offer
to take ownership of the land, lease it or take up the rights covered by the request. 
9.2 The offer must reflect the terms and conditions set out in the decision notice; if
those terms and conditions are significantly different from those included in the
CAT request and are not acceptable to the CTB they can appeal or request a
review to the Scottish Ministers within 20 working days of the decision notice.
(national guidance section 11). 
9.3 The Act does not say how much should be paid to purchase an asset or in rent,
whether it should be at market value or at a discount. The CTB has to state in the
asset transfer request how much they are prepared to pay, alongside the benefits
the project will deliver, and the relevant authority has to decide whether or not to
accept that price. 
Page 146 of 180

Page 147

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 13 
9.4 If the community transfer body decides to offer a price that is less than the market
value, the relevant authority will need to assess whether the non-financial benefits
offered by the proposals justify that reduced price. 
9.5 For purchase or lease, both parties are likely to need a formal valuation for
accounting and funding purposes. Chapter 12 of the guidance suggests how this
could be done on a joint basis. 
9.6 It is suggested that this should be done as part of the pre-request phase, however,
if the valuation takes place after the request is received or approved, the CTB may
wish to revise their offered price on that basis, or a revised price may be included
in the decision notice. 
9.7 If no offer is made by the date set in the decision notice, and the CTB do not appeal
or request a review in relation to the terms and conditions of the offer (within 20
days), the process is at an end. The agreement to transfer the property to the
community transfer body has no further effect, and the authority is free to keep or
dispose of the asset as it wishes. 
10 Stage 3 – Implementation and Handover 
10.1 Once an offer has been made by the CTB, the Council has up to six-months to
accept the offer, have further negotiations with the CTB and conclude contracts. 
10.2 This does not mean the transfer has to take place within that time, but the date
for the transfer, the price or rent and any other terms and conditions must be
agreed. The contract may be conditional on other factors that are needed to allow
the community proposals to go ahead, such as confirmation of funding or
planning permission. 
10.3 If the request is for ownership or a long-term lease this will be like any other
property transaction, with exchanges between lawyers to agree the final wording,
although for other rights the process may be much simpler. 
10.4 If no contract is concluded within 6 months of the offer, and no other action is
taken, the process is at an end. The CTB has no further claim on the property,
and the relevant authority can keep it or dispose of it as they wish. This should
generally be by mutual consent. However, if the CTB believes there is still
progress to be made, they can take action to keep the request alive, including
applying to the Scottish Ministers for a direction to extend the period; or raising
an appeal the Scottish Ministers, which the Council can be required to accept. 
11 Review and Appeal
Introduction 
11.1 A Community Transfer Body (CTB) can seek a review or appeal if:
Page 147 of 180

Page 148

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 14 
a) their request is refused; 
b) the request is agreed, but the terms and conditions in the decision notice
are significantly different from those in the request; or 
c) no decision notice is issued within the required period. 
11.2 Options for CTBs include 
a) an internal review by the Council (Section 86 of the Act); or 
b) an appeal to the Scottish Ministers (Section 88 of the Act); this would be
where the outcome of the review does not resolve the issue, or if no decision
is made within the required period (28 days); 
11.3 A CTB can also appeal to the Scottish Ministers even when a request is agreed,
but no contract is concluded within the required time limit. 
11.4 Section 91 of the Act provides that a CTB cannot seek a review or appeal in
relation to the terms and conditions in the decision notice if it has already made
an offer, unless it first withdraws that offer; if the CTB makes an offer after
submitting an appeal or application for review, the appeal or review is treated as
having been withdrawn. 
11.5 In all cases the final decision lies with the Scottish Ministers. There is no further
route of appeal beyond them (except by judicial review). 
Local Authority Review 
11.6 An application for review must be made in writing to the local authority within 20
working days beginning with the date of the decision notice, or if no decision has
been made, within 20 working days beginning with the date of the deadline for
the decision (6 months from the validation date). 
11.7 On receipt of an application for review, the Council must send an
acknowledgement of the application to the CTB within 10 working days of
receiving it; also within 10 days, the Council must give notice of the review to
anyone who made who made representations on the original request. 
11.8 The rules for arranging and conducting a hearing session are set out in the
schedule to the regulations8. 
11.9 Having carried out the review, the Council may confirm the original decision,
modify it or any part of it (including the terms and conditions set out in the decision
notice) or substitute a different decision. They must issue a new decision notice,
which replaces the previous decision notice. The decision notice must be given
within 6 months of the date the application for review was made. 
8 https://www.legislation.gov.uk/ssi/2016/358/contents/made/data.pdf 
Page 148 of 180

Page 149

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 15 
Appeal to the Scottish Ministers 
11.10 Following a review by the Council, CTBs can appeal to the Scottish Ministers
as provided by section 88 of the Act.  
11.11 The notice of appeal must be made in writing to the Scottish Ministers within 20
working days beginning with the date of the decision notice, or if no decision
has been made, within 20 working days beginning with the date of the deadline
for the decision (6 months from the validation date); or the date of the decision
on the review, or the deadline for that decision. 
11.12 At the same time as sending the notice of appeal to the Scottish Ministers, the
CTB  must send a copy to the Council and the Council must respond to the
Scottish Ministers within15 working days of receiving the copy of the notice of
appeal. 
11.13 The rules for arranging and conducting a hearing session are set out in the
schedule to the regulations7. 
11.14 Having carried out the appeal, the Scottish Ministers may allow or dismiss the
appeal, and may reverse or vary any part of the original decision, even if that
part was not mentioned in the appeal, including changing the terms and
conditions set out in the decision notice. 
11.15 If the outcome of the appeal is that the asset is to be transferred, or any terms
and conditions in the decision notice are to be changed, the Scottish Ministers
must issue a direction to the relevant authority requiring them to issue a new
decision notice on those terms. This decision notice replaces any previous
decision notice in relation to the asset transfer request. 
12 Multiple Requests for the same Asset 
12.1 Each asset transfer request that is received must be processed in line with the
procedures and timescales set out in the regulations, even if further requests are
received for the same land before the first has been concluded. There is no
provision to delay a decision on one request until any previous requests have
been considered. 
12.2 The guidance suggests that if using a pre-application process (as we are in
Renfrewshire), that we may be able to agree with the CTBs involved that all
requests will be submitted at roughly the same time, allowing them to be
processed in parallel. 
12.3 Each asset transfer request that is received prohibits the relevant authority from
disposing of the land to anyone other than the community transfer body making 
that request, until it has been completed. Where there are multiple requests for
the same land, this could result in overlapping prohibitions. 
Page 149 of 180

Page 150

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 16 
12.4 The legislation does not allow for prohibition to be disallowed in terms of section
84(12) of the Act, in respect of subsequent requests. Equally, the prohibition
imposed by the first request would not prevent subsequent requests being
processed. 
12.5 Ultimate disposal of the land cannot take place until all requests have been
concluded, including any appeals. 
12.6 In this situation, the Council can apply to the Scottish Ministers for a direction to
disapply the prohibition if necessary. 
13 Administration and Reporting 
13.1 Section 95 of the Act requires every relevant authority to publish an annual report
setting out the numbers of asset transfer request received and their outcomes. 
13.2 The report must state: 
a) how many asset transfer requests were received; 
b) how many requests were agreed to or refused; 
Multiple Request – an Example
What do we need to do when one or more requests are received for the same asset? 
The legislation states that each transfer request must be processed following the timelines
prescribed, therefore we would need to register the request and start to process it in the
same way as the previous one. However, we could ask ourselves - at what stage is the first
application? 
a) If this is still at a pre-application stage, we might suggest that each transfer request is
submitted at roughly the same time in order that they can be processed in parallel
and/or we could explore if it is viable for groups to work together and submit a single
application. If neither option is possible, we would need to progress each application
separately and advise both that we will be unable to dispose of the asset until each
request is concluded, including periods for appeal.
b) If the first application has been validated or approved, we would still need to process
the second application but should advise them of the first which is at a more advanced
state, however, we would also need to advise both that we will be unable to dispose
of the asset until each request is concluded, including periods for appeal.
c) If however, we had already issued a Decision Notice to the first CTB, section 84(12)
(c) of the Act would enable prohibition to be disallowed on the basis that we “have
proceeded further with a proposed transfer or lease of the land which was initiated
before the date on which the asset transfer request is made”. In this instance,
prohibition would not apply and we would be able to conclude the transfer and dispose
of the asset before considering the second request. 
Page 150 of 180

Page 151

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 17 
c) for requests agreed to, whether they resulted in transfer of ownership, lease,
or conferral of other right; 
d) for appeals relating to requests made to the relevant authority, how many
have been allowed, dismissed, or have resulted in any part of the authority‘s
decision being reversed or changed; 
e) where decisions made by the authority have been reviewed, how many have
been confirmed, modified or substituted by a different decision. 
13.3 The report must also describe anything the relevant authority has done to
promote the use of asset transfer requests and support community transfer
bodies to make requests. 
13.4 Annual reports cover each year from 1 April to 31 March and must be published
by 30 June. 
Page 151 of 180

Page 152

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 18 
Appendix 1 – Formal CAT Request 
There are three key documents required for a CAT request to be considered made –
The Standard CAT Request Form; the CTG’s Constitution; and the Business Plan for
the asset. 
The guidance sets out the minimum level of information that should be contained
within the Standard CAT Request Form, these are: 
A. contain the name and contact address of the community transfer body; 
B. be accompanied by a copy of the constitution of the community transfer body; 
C. specify the building or land to which the request relates and provide a map or
plan where possible; 
D. specify whether the request is a request for ownership, lease or other rights; 
E. specify the price that the community transfer body is prepared to pay for the
transfer of ownership or for a lease; 
F. the duration of the lease requested and any other terms and conditions that the
community transfer body considers should be included in any lease; 
G. if the request is for other rights, specify the nature and extent of the rights
sought; 
H. specify the reasons for making the request; 
I. describe how the community transfer body proposes that the building or land is
to be used; 
J. define the ‘community’ (area or interest) that the asset request is proposed to
benefit; 
K. specify the benefits which the community transfer body considers will arise if
the authority were to agree to the request; 
L. outline how it is proposed that the transfer of ownership, lease or the conferral
of other rights in respect of the asset on the community transfer body (as the
case may be); and the proposed use of the asset, are to be funded; 
M. describe and provide evidence of the level and nature of support for the request
from the community to which the community transfer body relates and wider
community in which the asset is located. 
Page 152 of 180

Page 153

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 19 
Appendix 2 – Role of Council Departments 
Community Asset Transfer is an intra-Council Process, that is, that it cuts across and
impacts on a number of Council Directorates and Service Delivery Areas. 
The CAT Process will be managed and overseen by the Head of Economy and
Development within Chief Executive’s services but will call on other services across
the Council as appropriate and at different stages of the process. 
Core Services required to deliver CAT, include 
 Estates – required to confirm that an asset is or can be available for transfer
under CAT; assist in helping to identify suitable assets for CTBs; assist in
providing information in relation to assets subject to a CAT request, including,
market value for lease or purchase; contribute to the decision making process
to sell or lease an asset, valuation and the drawing up of contracts and
agreements where a CAT request has been approved. 
 Legal – required to confirm eligibility of the CTB and their constitution prior to
validating the request; principal partner in the drawing up of contracts and
agreements where a CAT request has been approved. 
 Economic Development – principal partner in assessing the CTB’s Business
Plan; provide advice and support to CTBs in the process; information and
access to support funding where appropriate. 
 Community Empowerment – development support to CTBs considering a
CAT request; information and access to support funding where appropriate. 
Other Services (as required) 
 Property Services – contribute- to decision making process; provide
information on property, running costs and condition as appropriate. 
 Children’s Services – where impacts children and young people or school
estate. 
 One Ren – where relates to One Ren Estate. 
Operational Groups 
 CAT Operational Group – a small group of officers from key services to assist
in the process of requests. 
 CAT Panel – A group of senior officers, Heads of Service to assess CAT
requests and make recommendations to the Infrastructure, Land and
Environment Board.  
Page 153 of 180

Page 154

RENCAT2  
CAT Process Guide
Renfrewshire Council Procedures 2022 (Summary)  Page | 20 
Glossary
Common Terms and abbreviations used throughout this document
“Act”; the Act;
CEA
Unless otherwise specified, this refers to the Community
Empowerment (Scotland) Act 2015 and in particular, Part 5
of said Act
Asset A building or land owned by or under stewardship of
Renfrewshire Council
Asset Register The list of all assets owned or leased by Renfrewshire
Council including those categorised as ‘Common Good’
CAT Community Asset Transfer as specified in the Act
ComBen
A Community Benefit Organisation; a form of organisation
deemed by the Scottish Ministers as a Community Transfer
Body able to request ownership of an asset
Community-
Controlled Body
A community organisation that has a formal constitution,
Articles of Administration or set of rules that determine the
purpose and means of governance of the organisation; also
refers to a constituted body (group) that is wholly managed
by the members (of the body/group)
(the) Council Renfrewshire Council and including the Political
Administration
CTB
Community Transfer Bodies; community organisations who
meet the criteria specified in the Act and who make a
request for CAT either to lease or to purchase or for other
management rights.
Guidance or SG
Guidance
This refers to the official guidance documents issued by the
Scottish Government in January 2017 when Part 5 of the
Act was enacted. The two guidance documents are:
Asset Transfer: Guidance for Relevant Authorities; and
Asset Transfer: Guidance for Community Transfer Bodies
PART 5 The part of the Act that governs Community Asset Transfer
Relevant
Authorities 
Term used in the Act to refer to all public bodies covered by
the Act; in the case of this document this refers to
Renfrewshire Council
SCIO
Scottish Charitable Incorporated Organisation; a form of
organisation deemed by the Scottish Ministers as a
Community Transfer Body able to request ownership of an
asset
SG The Scottish Government
Transfer or CAT
Request The process of applying for an asset transfer under the Act. 
Page 154 of 180

Page 155

___________________________________________________________________
To: Infrastructure Land & Environment Policy Board
On: 15 June 2022
___________________________________________________________________
Report by: Chief Executive 
___________________________________________________________________
Heading: Community Asset Transfer Return (1st April 2021 – 31st March
2022)
___________________________________________________________________
1. Summary
1.1 In accordance with the Community Empowerment (Scotland) Act 2015 the
Council is required to publish its Community Asset Transfer report for the period
from 1st April 2021 until 31st March 2022. 
1.2 In this year the Council received 11 new enquiries/interests regarding asset
transfers with 3 full requests being received. One request was ‘validated’ in the
period but no requests in the period were concluded. 
___________________________________________________________________ 
2. Recommendations 
2.1 It is recommended that the Board: - 
i. Approve the Community Asset Transfer Return which will then be published
on the Council’s webpage for the period 1st April 2021 – 31st March 2022.  
___________________________________________________________________
3. Background 
3.1. The Community Empowerment (Scotland) Act 2015 (“the Act”) became
effective from 23rd January 2017.  From this point Renfrewshire Council has
been actively promoting requests to transfer assets to its communities under
medium / long term leases, or  full ownership where appropriate, and have been
supporting Community Transfer Bodies in making such requests via a
Community Empowerment Fund. 
Item 6
Page 155 of 180

Page 156

3.2. Full CAT requests are reviewed for completeness by officers from Estates,
Legal, Economic Development and Community Planning teams before being
formally acknowledged (validation). 
3.3. Only fully validated requests are considered by the officer CAT Panel and
recommended to the Council Board for approval or rejection. 
4. Community Asset Transfer requests 2021/2 
4.1. Within the period 1st April 2021 – 31st March 2022, the Council received 11
new enquiries/interests regarding asset transfers with 3 full requests being
received. One request was ‘validated’ in the period but none advanced to the
CAT Panel or concluded. The list of full CAT Requests received during the
year, are: 
 Inchinnan Development Trust - India Tyres Playing Fields, Inchinnan –
Request validated January 2022 [this request will be brought to the ILE
Board for decision in June 2022]. 
 Kelburne Hockey and Community Sports Club – Ralston Community
Sports Centre, Paisley – progressing towards validation at 31 March
2022. 
 Spateston Community Development Trust – site of old Spateston
Nursery, Johnstone – progressing towards validation at 31 March 2022. 
4.2. A number of outstanding CAT Requests received prior to April 2021 are being
progressed, these are: 
 Woodlands Bowling Club – Woodlands Bowling Club, Linwood –
progressing towards validation at 31 March 2022. 
 Western Desert Recce Group (WDRG) – Whitehaugh Barracks, Paisley
– progressing towards validation at 31 March 2022. 
 Renfrew Cricket Club – KGV Playing Fields, Renfrew – progressing
towards validation at 31 March 2022. 
 Foxbar Garden and Environmental Projects Group – site of old St Paul’s
Primary, Paisley – progressing towards validation at 31 March 2022. 
5. Reviews and Appeals 
5.1. During the reporting period, there have been no appeals in terms of Section 85
and no review requests in terms of Section 86 of the Act in respect of refusals
or conditional acceptances of asset transfer requests.   
5.2. There have been no reviews of decisions by the Scottish Ministers in terms of
Section 87 of the Act. 
Page 156 of 180

Page 157

6.  Other Developments 
6.1. Within the period covered by this report, the Regeneration and Place Team
undertook a review of the policy and procedures for CAT and sought to
streamline these in order to process requests more efficiently. The refreshed
CAT Policy and Procedures are presented to the June 2022 Board for approval
in a separate report.
___________________________________________________________________
Implications of the Report
1. Financial – Not applicable.   
2. HR & Organisational Development – Not applicable. 
3. Community/Council Planning – 
 Our Renfrewshire is well – community transfer applications will be
considered for the benefit of our communities. 
 Working together to improve outcomes – we work across Council department
and with external agencies to enable our Community Transfer Bodies to be
successful in their request for assets. 
4. Legal – Legal Services are consulted in terms of advising on the title for the
applications and reviewing Community Transfer Body’s’ constitutions, as well as
the conveyancing for successful applications. 
5. Property/Assets – Consulting with the community transfer bodies and Council
departments to progress applications. 
6. Information Technology – Not applicable. 
7. Equality & Human Rights -   
(a) The Recommendations contained within this report have been assessed in
relation to their impact on equalities and human rights. No negative impacts on
equality groups or potential for infringement of individuals’ human rights have
been identified arising from the recommendations contained in the report. If
required following implementation, the actual impact of the recommendations
and the mitigating actions will be reviewed and monitored, and the results of
the assessment will be published on the Council’s website.   
8. Health & Safety – Consideration given to individual applications where applicable. 
9. Procurement – Not applicable. 
10. Risk – Not applicable. 
11. Privacy Impact – Not applicable.
Page 157 of 180

Page 158

12. Cosla Policy Position – Not applicable. 
13.  Climate Risk – None.
___________________________________________________________________
Author: Sandra Inrig Sandra.inrig@renfrewshire.gov.uk
Tel: 07483 395 945
Page 158 of 180

Page 159

___________________________________________________________________
To: Infrastructure, Land & Environment Policy Board
On: 15 June 2022
___________________________________________________________________
Report by: Chief Executive
___________________________________________________________________
Heading: Lease of Craigielea House, Blackstoun Road, Paisley, PA3 1NB
___________________________________________________________________
1. Summary 
1.1 This report advises the Board on the provisional terms and conditions agreed
for a lease of Craigielea House, Blackstoun Road, Paisley and the
establishment of ‘The Sculpture House’ in support of the Future Paisley
programme and ‘The Making of Ferguslie Park’ place plan. 
2. Recommendations 
2.1 It is recommended that the Board - 
(i). Authorise the Head of Corporate Governance to conclude a lease of
Craigielea House, Blackstoun Road, Paisley, PA3 1NB on the terms and
conditions contained in this report.
___________________________________________________________________
3. Background 
3.1 This report seeks the support of the Board in advancing an innovative and
ambitious project that will transform Craigielea House, Blackstoun Road,
Paisley into ‘The Sculpture House’ – establishing a group of artists-in-residence
in studio facilities. These will offer community facilities and spaces to support a
range of inclusive activities, provide opportunities for teaching and learning as
well as new pathways to access the visual arts; especially for those who may
normally experience financial, cultural or other barriers. The goal of the artist
group ‘The Sculpture House Collective’ is to work alongside community
partners to develop Craigielea House into an inspirational space for the whole
community and an ever-evolving record of the activities of the communities and
individuals that they will engage with. 
Item 7
Page 159 of 180

Page 160

3.2 At the heart of the Sculpture House Collective are artists that worked in the
Ferguslie Park community during the ‘Making of Ferguslie Park’ place planning
work (in 2020 and 2021). This work identified a community priority for artist
space and the reuse of vacant property as the basis for neighbourhood space
for arts, crafts, community and young people events. The Sculpture House
proposal is a response to this. The proposition has emerged over several
months with support of Council and ONE REN officers involved in the Future
Paisley programme. Ongoing monitoring of the Project will be led by Future
Paisley. 
3.3 The Sculpture House and the work of the Collective is intended to: 
 Deliver studio space for local artists and community groups through
significant investment in the property via their own independent fundraising
strategy.
 Provide Renfrewshire Council with 120 days per annum of time and
services in the fields of visual arts, socially engaged practice, creative skills
and social inclusion. This will include: 
i. Managing premises hosting a community of artists and a range of
creative practices in Renfrewshire.
ii. Delivering skill sharing, workshop access, classes, exhibition and
economic opportunities for professional artists and the wider
community.
iii. Enabling individuals or communities who might experience barriers
to cultural participation to gain meaningful access to the visual arts
within their community.
iv. Supporting the Council to embed arts and creativity in community
engagement that influences planning, urban design and the
architecture of communities and towns and villages in Renfrewshire. 
3.4 Craigielea House is a former council office property that was declared surplus
in 2010 but has been occupied by a series of temporary occupants. The building
was also used as a temporary store, particularly for election/polling station set
up equipment, but that too has been reorganised therefore allowing vacant
possession of the property to be offered. 
3.5 Refurbishment works are being undertaken by the Council at these premises to
ensure they are suitable for let. This focusses on the premises being fully wind
and watertight. Funding for these works comes from the Scottish Government
funded Place Based Investment Programme being delivered by the Economy
and Development Team. 
3.6 The delivery of this project is so embedded in the delivery of the aims of the
Future Paisley project and The Making of Ferguslie Park as to justify why the
property has not been placed on the open market for rent and as the basis for
a concessionary rent being applied. A long-term lease of 20 years is proposed
with tenant options for break at year 5 and year 10. The project will only advance
however on satisfactory conclusion of a partnership agreement between the
Council and the Sculpture House Collective which means the value of services
delivered is equivalent to market rent and provides best value to the Council.
Page 160 of 180

Page 161

4. Proposed terms and conditions of lease 
4.1 Discussions have taken place with Sculpture House Collective CIC
(SC699021), and the following main terms and conditions of lease have been
provisionally agreed.  
1. PROPERTY Craigielea House, Blackstoun Road, Paisley, PA3 1NB extending
to a net internal area of 243.1 sq m (2,617 sq ft) 
2. LANDLORD Renfrewshire Council 
3. TENANT Sculpture House Collective CIC (SC699021) 
4. USE The property to be used as artists’ studios and an arts hub for
community activity.  It is the responsibility of the tenant to ensure
the correct planning consents are in place for the proposed use. 
5. TERM 20 years with tenant only break options at year 5, year 10 and year
15. 
6. RENT/REVIEW £1 per annum if asked.  This concessionary rent is permitted on
the basis that the social impact value of the activities delivered by
the tenant is equivalent or more than the market rent.  Social value
will be monitored and reported as part of Renfrewshire Council’s
Future Paisley evaluation framework. Confirmation of artist
resource investment and intended outcomes will be included in a
formal partnership agreement between the tenant and the Council
and appended to the lease. 
There will be a review of the market rent every 5 years.  The rent
will remain at a concessionary level assuming the social value
continues to equal or exceed the reviewed figure.   
7. ALIENATION Assignation of the lease is permitted subject to landlord’s approval. 
Sub-letting to be permitted subject to landlord’s approval (not to be
unreasonably withheld or delayed), only to cultural and creative
practitioners delivering activity and outputs that contribute to the
agreed Sculpture House strategic outcomes and intended impacts. 
8. REPAIR The property to be leased on a full repairing and insuring basis
subject to a schedule of condition (undertaken after agreed Council
works are completed) to be appended to the lease. The landlord
will undertake agreed works prior to the date of entry, thereafter
the tenant is entirely responsible for the repair of the premises and
grounds included in the lease. This includes the temporary
buildings located in the grounds. 
9. ALTERATIONS Alterations permitted subject to landlord’s approval (not to be
unreasonably withheld or delayed).  It will be an essential condition
of approval that all necessary consents are in place and statutory
certificates are updated as necessary. 
Page 161 of 180

Page 162

10. INSURANCE The landlord will insure the building and recharge the premium to
the tenant.  The tenant is responsible for all other insurance
including, but not limited to, public liability and contents. 
11. RATES The tenant to be responsible for all local authority charges on the
building. 
The current rateable value of the property is £13,500. 
12. UTILITIES The tenant to be responsible for all utility costs relating to the
building. 
13. DATE OF
ENTRY
15 August 2022, subject to confirmation and board approval 
Page 162 of 180

Page 163

Implications of the Report
1. Financial – No initial rental income, offset by social value.   
2. HR & Organisational Development – None. 
3. Community Planning 
Jobs and the Economy –   This proposal will support additional business start-
up growth and sustainment in Renfrewshire. 
4. Legal – Property leases required. 
5. Property/Assets – As per this report. 
6. Information Technology – None. 
7. Equality & Human Rights 
(a) The Recommendations contained within this report have been assessed in
relation to their impact on equalities and human rights. No negative impacts
on equality groups or potential for infringement of individuals’ human rights
have been identified arising from the recommendations contained in the report
because no groups or individuals have any involvement currently at the
property. If required following implementation, the actual impact of the
recommendations and the mitigating actions will be reviewed and monitored,
and the results of the assessment will be published on the Council’s website. 
8. Health & Safety – None. 
9. Procurement – Not applicable. 
10. Risk – None. 
11. Privacy Impact – Not applicable. 
12. Cosla Policy Position – Not applicable. 
13. Climate Risk – None.
_________________________________________________________
List of Background Papers
None
_________________________________________________________________ 
Author:  Stuart McMillan, Regeneration and Place Manger
Tel: 07958 009520: 
Page 163 of 180

Page 164

Page 164 of 180

Page 165

___________________________________________________________________
To: Infrastructure, Land & Environment Policy Board
On: 15 June 2022
___________________________________________________________________
Report by: Chief Executive
___________________________________________________________________
Heading: India Tyres Playing Fields, Community Asset Transfer request by
Inchinnan Development Trust
___________________________________________________________________
1. Summary 
1.1 The purpose of this report is to ask the Board to approve a new 50-year lease
to Inchinnan Development Trust for the India Tyres Playing Fields, Inchinnan
under Part 5 of the Community Empowerment (Scotland) Act 2015. 
2. Recommendations 
2.1 It is recommended that the Board:- 
i) Approve the granting of a 50-year lease through Community Asset
Transfer to Inchinnan Development Trust (IDT) for the India Tyres Playing
Fields, India Drive, Inchinnan on the terms and conditions detailed within
this report; 
ii) Authorise the Head of Economy and Development and the Head of
Corporate Governance to conclude the lease with Inchinnan Development
Trust, on the Council’s standard Full Repairing & Insuring lease and on
such other terms as required to protect the Council’s interest. 
3. Background 
3.1. India Tyres Playing Fields are a legacy asset from the Rubber Works and
Dunlop Tyres operations that previously used the site and were created as a
recreation facility for employees by the owners in the mid-1920s. 
Item 8
Page 165 of 180

Page 166

3.2. Following the end of its industrial use, the brownfield site was regenerated for
different uses under the ownership of Scottish Enterprise and the adjacent
playing fields retained for community use. Since the 1990’s, the playing fields
have been maintained and kept in operation through the actions of residents
and the residents’ association. 
3.3. Renfrewshire Council purchased the Playing Fields for a nominal sum from
Scottish Enterprise with ownership transferred on 5 February 2021. The fields
were purchased with the purpose of transferring them to a local organisation for
their future care and maintenance, as well as to facilitate long-term use as a
community asset. 
3.4. A stipulation of the Disposition in favour of Renfrewshire Council is that “the
property shall be used for community purposes which benefit the local
community on a not for profit basis, including, but not limited to, as an open
space for outdoor sports and recreation”. 
4. Community Asset Transfer Request 
4.1. A Community Asset Transfer Request has been submitted by Inchinnan
Development Trust under Part 5 of the Community Empowerment (Scotland)
Act 2015 (the Act). The request is for a long-term lease, 50+ years, of the asset
at £1 per annum, if asked. 
4.2. Inchinnan Development Trust (IDT) is a community, not for profit organisation
established in 2020 to preserve and develop local woodlands and green
spaces, principally within the Inchinnan Community Council area. IDT is a
Company Limited by Guarantee (SC659896) and as such is eligible as a
Community Transfer Body under the Act. 
Summary of CAT Request 
4.3. Initial proposals for the site are to retain the existing use. IDT are working in
Partnership with St Mirren Youth Football Club (SMYFC) who currently train
and play from the site as their home ground. 
4.4. Arrangements with SMYFC include ongoing maintenance of the fields and joint
working to invest and develop the fields to include a 3G pitch. 
4.5. Proposals include, to increase range of sports uses; to re-build the pavilion that
previously stood on the site; to improve SUDS drainage; and to create wider
community health and wellbeing uses such as community allotments, a walking
circuit, tree planting, a dog park and small play area. 
4.6. Benefits of the proposal include: 
 the retention of part of the community’s industrial heritage; 
 the restoration of a large open space for multiple uses; 
 targeted improvements increasing footfall for a wider range of people; 
 contribute to the health and wellbeing of individuals of all ages; and
Page 166 of 180

Page 167

 enhancement of the local area through environmental improvements. 
4.7. Developments are planned to be carried out on a phased basis over 5 years: 
 Phase 1 (2023/24) - improved drainage across the site to prevent
waterlogging; mile-long circular walking track with rest benches and
information boards; improved access points and pathways across the site;
and improved car parking area for site users.
 Phase 2 (2024/25) – rewilding across the site to improve biodiversity; play
park area; and no-dig community allotment space (raised beds).
 Phase 3 (2025/26) – 3G synthetic football pitch; and new community
pavilion. 
4.8. The attached plan E3235 shows the location and extents of the site requested
for transfer. 
Evaluation of CAT Request 
4.9. The CAT Panel met to consider this request on 9 May 2022 and agreed to
recommend the proposal to the ILE Board for approval. 
4.10. The recommendation from the CAT Panel to approve was subject to the
following conditions being met by IDT within 6 months of the date of agreeing
the lease with Renfrewshire Council : 
a) Clarification of the relationship between IDT and St Mirren Youth Football
Club. IDT have confirmed that they are working in partnership with
SMYFC who are providing ground maintenance in return for being able to
continuing playing in the fields post-transfer and who are providing
expertise and joint investment to develop the fields. Post-transfer, SMYFC
will become a tenant of IDT with an in-kind sub-lease agreement in
exchange for continued maintenance of the site. 
b) Evidence of revenue streams in the business plan for the ongoing
maintenance, insurance and sustainability of the site. IDT are working with
the University of West of Scotland to develop a full five-year Business Plan
and to extend income and expenditure projections for the next three years.  
4.11 It is now considered that IDT have met these conditions of lease and hence this
report recommends that Board approve the C.A.T request on the terms
outlined.
___________________________________________________________________
Implications of the Report 
1. Financial – None. 
2. HR & Organisational Development – None. 
3. Community Planning
Page 167 of 180

Page 168

Our Renfrewshire is well – Supporting the wellness and resilience of our
citizens and communities. 
4. Legal – Policy and Procedures support the Council in complying with Part 5 of
the Community Empowerment (Scotland) Act 2015.
5. Property/Assets – As per this report. 
6. Information Technology – None. 
7. Equality & Human Rights 
(a) The Recommendations contained within this report have been assessed in
relation to their impact on equalities and human rights. No negative impacts
on equality groups or potential for infringement of individuals’ human rights
have been identified arising from the recommendations contained in the report
because no groups or individuals have any involvement currently at the
property. If required following implementation, the actual impact of the
recommendations and the mitigating actions will be reviewed and monitored,
and the results of the assessment will be published on the Council’s website. 
8. Health & Safety – None. 
9. Procurement – Not applicable. 
10. Risk – None. 
11. Privacy Impact – Not applicable. 
12. Cosla Policy Position – Not applicable.
_________________________________________________________
List of Background Papers
(a)   None.
_________________________________________________________________
Author:        Sandra Inrig - Sandra.inrig@renfrewshire.gov.uk
Tel. – 07483 395945 
Page 168 of 180

Page 169

___________________________________________________________________
To: Infrastructure, Land & Environment Policy Board
On: 15 June 2022
___________________________________________________________________
Report by: Chief Executive
___________________________________________________________________
Heading: Shop at 30 Glenburn Road, Paisley
___________________________________________________________________
1. Summary 
1.1 The purpose of this report is to authorise a change of use at the shop property
at 30 Glenburn Road, Paisley.  
2. Recommendations 
2.1 It is recommended that the Board: 
i) Authorise the Head of Corporate Governance to conclude a lease of the
shop property at 30 Glenburn Road, Paisley on the basis of the change of
use detailed in this report.
___________________________________________________________________
3. Background 
3.1 Mr Mohammed Ashraf became the tenant of 22, 28 & 30 Glenburn Road,
Paisley in March 2006. Number 22 trades as a Licensed Grocer & Newsagent
and has a current annual rental of £8,400. Number 22 is used for storage
only, at a rent of £3,960 per annum. Both of these rents were set in January
2018. Number 30 is also used for storage purposes, and since 2012, has
been leased in the name of Mr Ashraf’s wife, Farhat Ashraf. The current rental
at this address is £3,800. 
3.2 The Infrastructure, Land & Environment Policy Board on 21st March 2018
approved new 10-year leases at each of these shops, subject to the
continuation of the existing uses. These proposed new leases have not yet
concluded. Circumstances have changed and the shop at 30 Glenburn Road
is no longer required for storage purposes. Mrs Ashraf has requested the
Council’s consent to open this unit as an Ice Cream Parlour & Confectioners.
Item 9
Page 169 of 180

Page 170

3.3 This proposal would be compatible with the other traders at Glenburn Road,
and would introduce a new service to the area. It would also enhance the
parade by having an open retail unit as opposed to a storage facility only. In
addition, the rent would increase to £3,960 per annum. 
3.4 The onus is on the tenant to ensure that any statutory consents required are
obtained. 
3.5 The new leases at 22, 28 & 30 must be concluded within 12 months from the
date of this Board otherwise revised terms and conditions will be renegotiated.
___________________________________________________________________
Implications of the Report 
1. Financial – £3,960 annual rent to be achieved.    
2. HR & Organisational Development – None. 
3. Community Planning – None. 
4. Legal – Lease of shop property. 
5. Property/Assets – As per report. 
6. Information Technology – None. 
7. Equality & Human Rights 
(a) The Recommendations contained within this report have been assessed in
relation to their impact on equalities and human rights. No negative impacts
on equality groups or potential for infringement of individuals’ human rights
have been identified arising from the recommendations contained in the
report. Required following implementation, the actual impact of the
recommendations and the mitigating actions will be reviewed and monitored,
and the results of the assessment will be published on the Council’s website. 
8. Health & Safety – None. 
9. Procurement – None. 
10. Risk – None. 
11. Privacy Impact – None. 
12. Cosla Policy Position – N.A.
_________________________________________________________
List of Background Papers
(a)  Report to Infrastructure, Land & Environment Policy Board on 21st March 2018
___________________________________________________________________
Page 170 of 180

Page 171

Author:          andrew.smith@renfrewshire.gov.uk 
Page 171 of 180

Page 172

Page 172 of 180

Page 173

___________________________________________________________________
To: Infrastructure, Land & Environment Policy Board
On: 15 June 2022
___________________________________________________________________
Report by: Chief Executive
___________________________________________________________________
Heading: Disposal of land from Paisley Common Good, Bridge Street, Paisley
___________________________________________________________________
1. Summary 
1.1 The purpose of this report is to declare the area of land at Bridge Street, Paisley,
shown on the attached plan (E3167), as surplus to requirements and to pursue
its disposal from the Paisley Common Good through the Court to an adjoining
owner. 
2. Recommendations 
2.1 It is recommended that the Board: 
i) Note the completion of the statutory process as part of the Community
Empowerment (Scotland) Act 2015, to consult on the proposed disposal of
Common Good property and further to note the one representation
received. 
ii) Authorise the Head of Corporate Governance to make an application to the
Court under section 75 of the Local Government (Scotland) Act 1973 to
approve the disposal of the land from the Paisley Common Good. 
iii) If the application made to the Court is approved then to declare the area of
land subject to the Court application as surplus to requirements, with a view
to disposing to the adjacent owner.   
iv) Authorise the sale thereof to the adjoining proprietor, Nixon Blue Ltd, on
such terms and conditions as may be negotiated by the Head of Economy
& Development utilising delegated powers.
Item 10
Page 173 of 180

Page 174

v) Authorise the Head of Corporate Governance to conclude the sale
incorporating into the bargain such terms and conditions as may be deemed
necessary to protect the Council’s interest. 
vi) Note that the Head of Economy and Development will place an advert in
the local press in terms of the Town and Country Planning (Scotland) Act
1959 for the proposed sale of an area of open space.
_________________________________________________________
3. Background 
3.1 Following the approval of planning application (ref. 20/0533/PP) for the
construction of a residential and mixed-use development at 20-22 Bridge
Street, Paisley the landowner and developer, Nixon Blue Ltd formally
approached the Council seeking to acquire the adjacent open space that
connects Bridge Street along the River Cart walkway towards Forbes Place.
See attached plan ref E3167. 
3.2 This area of land, which is held on the Paisley Common Good, extends to 904
sq.m. or thereby and is an area of maintained open space with public access
across it. There is substantial Scottish Water infrastructure beneath the site.
The land was disposed to the Burgh of Paisley in 1938. 
3.3 The applicant has expressed an interest in acquiring this land to facilitate a
terrace and amenity space adjacent to the new development while retaining the
trees, public access to the majority of the space and the riverside walkway. 
These elements are included in their planning consent. 
3.4 It should be noted that the Council will retain control and maintenance
responsibility for the Bridge Street pavement and also the existing River Cart
Walkway. 
3.5 The developer has meanwhile being progressing their development of new
apartments with ground floor commercial uses. We understand that they have
already agreed terms for a restaurant / café to occupy the ground floor space
adjacent to the riverside walkway and Bridge Street. 
4. Consultation on the disposal of Common Good land
4.1 Section 104 of Community Empowerment (Scotland) Act 2015 requires the
Council to consult with the local community when it is planning to dispose of
common good property. In accordance with the Act notices and adverts were
published on the 16th March 2022 asking interested parties to make
representations to the Council by the 11th May 2022, being an 8 week period. 
All information relating to the proposed disposal was published on the Council’s
web site and hard copies were made available for public inspection at the
Customer Service Centre of Renfrewshire House. A notice was placed on the
site, an advert was placed in the Paisley Gazette and the Paisley West and
Central Community Council was directly notified. 
Page 174 of 180

Page 175

4.2 During this period one representation was received. This asked a series of
questions regarding the proposal, these were responded to, and the comments
and replies have been published on the web site, as summarised in Appendix
1. As this was received from an individual not representing an organisation, that
individual's name has been withheld. No further comments have been received. 
5. Next Steps 
5.1 Should the Board accept the principle of the disposal of this common good land
then the Council is required to make an application under section 75 of the Local
Government (Scotland) Act 1973 to the Court of Session or the Sheriff Court to
obtain approval from the Court that it has the right to dispose of the land. The
Sheriff or Court may impose conditions if they think fit or may impose a condition
requiring that the Council shall provide in substitution for the land proposed to
be disposed of other land to be used for the same purpose for which the former
land was used. 
5.2 If approved by the Court terms for the sale of the land to Nixon Blue Ltd will be
concluded by the Head of Economy and Development and the Head of
Corporate Governance.
___________________________________________________________________
Implications of the Report
1. Financial – The receipt from the sale of this land will benefit the Paisley
Common Good.   
2. HR & Organisational Development – None. 
3. Community Planning – No implications. 
4. Legal – Court and conveyancing of land required as described in the main
report. 
5. Property/Assets – As per report. 
6. Information Technology – None. 
7. Equality & Human Rights 
(a) The Recommendations contained within this report have been assessed in
relation to their impact on equalities and human rights. No negative impacts
on equality groups or potential for infringement of individuals’ human rights
have been identified arising from the recommendations contained in the
report. Required following implementation, the actual impact of the
recommendations and the mitigating actions will be reviewed and monitored,
and the results of the assessment will be published on the Council’s website. 
8. Health & Safety – None.
Page 175 of 180

Page 176

9. Procurement – None. 
10. Risk – None. 
11. Privacy Impact – None. 
12. Cosla Policy Position – Not applicable. 
13. Climate Risk – None.
_________________________________________________________
List of Background Papers
(a)  None.
___________________________________________________________________
Author: Stuart McMillan, Regeneration and Place Manager
Tel: 07958 009520 
Page 176 of 180

Page 177

APPENDIX 1 
Representation response as published on https://www.renfrewshire.gov.uk 
Disposal of common good property: consultation 
Community Empowerment Scotland (Act) 2015        Part 8 Section 104 
In terms of the Community Empowerment Scotland (Act) 2015 Part 8, Section 104 -
Renfrewshire Council is considering the disposal of land at Bridge Street, Paisley
which is held by the Council as part of the common good. Notices and adverts were
published on the 16th March 2022 asking interested parties to make representations
to the Council by the 11th May 2022, being an 8 week period. 
During this period one representation was received, summarised below along with the
Council’s response. As this was received from an individual not representing an
organisation, that individual’s name has been withheld. 
The representation asked 5 questions – 
1 - Is it proposed that the developer pay a fee for this land? 
Response - Yes, this is a sale of land and a price will be paid for it, this will go to the
Paisley Common Good Fund. 
2 - Will this piece of land remain open to the Public to walk through as they do just
now? 
Your website says "to facilitate a terrace and amenity space adjacent to new
development while retaining the trees, public open space and the riverside walkway".
This statement suggests it will remain open to the Public. Please clarify. If it does
remain open to the Public then how does that work when it is supposed to be an
outdoor area for a restaurant? I'm sure they wouldn't want members of the Public
wandering through their restaurant area? Something doesn't make sense here !
Response - The detailed drawing on the website shows an area for a restaurant
terrace and an area to be enclosed by a hedge outside the windows of 2 ground floor
flats, the rest of the area remains unrestricted for public access. 
3 - Who becomes responsible for the maintenance of the cherry blossom trees and
grassed areas? I assume this would be the developer? Please confirm how this will
beenforced. 
Response - The purchaser will be responsible for maintenance, and this will be part of
the conditions of sale. 
4 - Will the developer be required to make a separate planning application for any work
here ? 
Response - No, the necessary planning consent is in place, the consented scheme for
the flats includes the terrace and landscaped area.
Page 177 of 180

Page 178

5 - With respect to representations, please confirm names and addresses are withheld
from publication. 
Response – name and address withheld from publication.
Page 178 of 180

Page 179

mmA
!
L
L
!
E
L
!
!
!
L
L
!
L
L
!
!
L
L
!
!
L
E
L
L
!
!
!
NTL
NTL
Car Park
MHW
S
4
14
16
16
10
12
10
5
7
21
9 to
11
9 to 11
MHW
S
ABBEY CLOSE
MHWS
Mud
Mud
MHWS
12 to 14
6
Car Park
Hall
Shelter
Shelter
Car Park
War Memorial
Trees
White Cart Water
15
15
7
PH
12
FORBES PLACE
PH
11
20
1
2
26
OHNSTON STREET
5.9m
18
34
TCB
MARSHALL'S LANE
8
24
9
3
St Matthews Church
13
to
23
Works
Espedair
BLADDA LANE
7.2m
Cart Walk
Burn
BRIDGE STREET
Abbey Bridge
36
9
Posts
2
GORDON STREET
25
to
29
Works
Depot
ORCHARD STREET
Watermill Hotel
5 13
9.2m
Ordnance Survey Mapping - © Crown Copyright and database right 2021. All rights reserved. Ordnance Survey Licence number 100023417.  Aerial
Photography 2009 - Cities Revealed ® copyright by The Geoinformation ® Group, 2009 and Crown Copyright © All rights reserved. Aerial Photography
2004/6 - © 2004 Getmapping plc © 2006 Getmapping plc Aerial Photography 2001 - Cities Revealed ® copyright by The Geoinformation ® Group, 2009
and Crown Copyright © All rights reserved. Historic Map Data - © Crown Copyright and Landmark Information Group Limited 2012. All rights reserved.
1:1,250
I
Land at Bridge Street, Paisley
Report Plan Ref. E3167
Notes:
Date: 07/07/2021
Legend
Area extends to 904 sqm or thereby
Page 179 of 180

Page 180

Page 180 of 180