Environment Housing and Infrastructure - Service Improvement Plan 2025-28 Outturn Report
Renfrewshire Council · 27 May 2026
Back to Infrastructure, Land and Environment Policy Board — 27 May 2026 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
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PUBLIC ___________________________________________________________________ To: Infrastructure, Land and Environment Policy Board On: 27 May 2026 ___________________________________________________________________ Report by: Director of Environment, Housing and Infrastructure ___________________________________________________________________ Heading: Environment, Housing and Infrastructure - Service Improvement Plan 2025-28 Outturn Report ___________________________________________________________________ 1. Summary 1.1 The Environment, Housing and Infrastructure Service Improvement Plan 2025-28 was approved by the Infrastructure, Land and Environment Policy Board on 21 May 2025. The plan sets out the priorities for the development of the service over a three-year period. 1.2 The Service Improvement Plan is part of a suite of documents which describe the strategic direction of the service and the Council and also includes the Council Plan, Community Plan, Risk Management Plan and the Workforce Plan. 1.3 The Service Improvement Plan is a comprehensive statement of the outcomes the service aims to achieve, and the actions it will take to achieve these. It fits within the wider planning framework of the Council by taking account of Community Planning themes and Council priorities as set out in the Council Plan which was refreshed in June 2024. 1.4 Full details of Environment, Housing and Infrastructure performance and achievements over the period 1 April 2025 to 31 March 2026 are appended to this report. The main purpose of the report is to provide: details of the key achievements of the service over the period; a progress update on implementing the action plan linked to the 2025-28 Service Improvement Plan; and
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PUBLIC an assessment of performance in relation to the service scorecard of core performance indicators; 1.5 During 2025/26, the service has made good progress in delivering positive outcomes for Renfrewshire and its residents. This includes through the actions within the Service Improvement Plan and also other areas of activity which did not form part of the Service Improvement Plan actions which have subsequently arisen during 2025/26. 1.6 A new Service Improvement Plan covering the period 2026-29 is also being presented to this meeting of the Infrastructure, Land and Environment Policy Board. ___________________________________________________________________ 2. Recommendations It is recommended that the Infrastructure, Land and Environment Policy Board: 2.1 Note the content of this report; 2.2 Note the progress to date on delivering the actions contained within the Environment, Housing and Infrastructure - Service Improvement Plan; 2.3 Note the current performance of the service as measured by the scorecard indicators. ___________________________________________________________________ 3. Background 3.1 The Service Improvement Plan is a comprehensive statement of the outcomes the service aims to achieve, and the actions it will take to achieve these. It fits within the wider planning framework of the Council by taking account of Community Planning themes and Council priorities as set out in the Council Plan. It enables elected members to have oversight of developments within the service and to consider and develop policy options which reflect customer need and resource availability. 3.2 The Service Improvement Plan also provides a mechanism by which elected members can evaluate the performance of the service. It contains an action plan and performance indicators against which progress can be measured. This outturn report provides an update on progress against the 2025-28 plan. 4. Key Achievements April 2025 to March 2026 4.1 Environment, Housing & Infrastructure continues to deliver essential frontline services across Renfrewshire. Key achievements for Environment, Housing & Infrastructure under the remit of the Infrastructure, Land and Environment Policy Board are detailed throughout the action plan and performance indicators in the appendix.
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PUBLIC 5. Areas where actions have been delayed or cancelled 5.1 There has been no significant delay in the delivery of the actions contained within the Service Improvement Plan. 6. Progress against performance measures 6.1 Environment, Housing and Infrastructure report on 25 performance indicators, 16 which are reported annually and 9 reported quarterly. Implications of the Report 1. Financial – The Service Improvement Plan highlights resourcing pressures arising from increasing demand for services and the current financial environment. 2. HR & Organisational Development – The Service Improvement Plan also highlights workforce development and wellbeing considerations. 3. Community/Council Planning – The report details a range of activities which reflect Council and Community Planning themes and a direct link to the delivery of the Council Plan. 4. Legal – none. 5. Property/Assets – none. 6. Information Technology – Service developments relating to information technology are key enablers of service improvement and modernisation and support service-level and corporate objectives. 7. Equality & Human Rights – The Recommendations contained within this report have been assessed in relation to their impact on equalities and human rights. No negative impacts on equality groups or potential for infringement of individuals’ human rights have been identified arising from the recommendations contained in the report. If required following implementation, the actual impact of the recommendations and the mitigating actions will be reviewed and monitored, and the results of the assessment will be published on the Council’s website. 8. Health & Safety – none. 9. Procurement – none. 10. Risk – Risks related to the delivery and management of services are regularly monitored and included in Renfrewshire Council’s Corporate and Strategic Risk Registers and the service’s risk register.
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PUBLIC 11. Privacy Impact – none. 12. Climate Change – Actions and indicators within the SIP covers the ‘green’ theme of Renfrewshire’s Council Plan which highlights activities across the Council to tackle climate change. 13. Children’s Rights – none. 14. COSLA Policy Position – none. ___________________________________________________________________ List of Background Papers: Infrastructure, Land and Environment Policy Board; 21 May 2025 (Agenda item 4) - Environment, Housing and Infrastructure – Service Improvement Plan 2025-28 Infrastructure, Land and Environment Policy Board; 5 November 2025 (Agenda item 3) - Environment, Housing and Infrastructure - Service Improvement Plan 2025-28 Mid-Year Monitoring Report ___________________________________________________________________ Author Gordon McNeil, Director of Environment, Housing & Infrastructure Email: gordon.mcneil@renfrewshire.gov.uk