Environment, Housing & Infrastructure Services - Service Improvement Plan 2025-28 Mid-Year Monitoring Report - FULL REPORT
Renfrewshire Council · 5 November 2025
Back to Infrastructure, Land and Environment Policy Board — 5 November 2025 and its agenda
Text extracted from the council's PDF. Layout and reading order may differ from the original.
Page 1
PUBLIC To: Infrastructure, Land and Environment Policy Board On: 5 November 2025 Report by: Director of Environment, Housing & Infrastructure Heading: Environment, Housing & Infrastructure Services - Service Improvement Plan 2025-28 Mid-Year Monitoring Report 1. Summary 1.1 The Environment, Housing & Infrastructure Services Service Improvement Plan 2025-28 was approved by the Infrastructure, Land and Environment Policy Board on 21 May 2025. The plan sets out the priorities for the development of the service over a three-year period. 1.2 The Service Improvement Plan is part of a suite of documents which describe the strategic direction of the Service and the Council, and also includes the Council Plan, Community Plan, Risk Management Plan and the Workforce Plan. 1.3 The Service Improvement Plan sets out the actions which will ensure continuous improvement across the service and the performance indicators which ensure the impact can be measured. These reflect the priority themes of the new Council Plan which was approved by Council on 29 September 2022. 1.4 This report contains details of Environment, Housing & Infrastructure performance and achievements over the period 1 April 2025 to 30 September 2025. The main purpose of the report is to provide: • details of the key achievements of the service over the period; • a progress update on implementing the action plan linked to the 2025-28 Service Improvement Plan; • an assessment of performance in relation to the service scorecard of core performance indicators; and • an overview of priorities for the service over the next six months.
Page 2
PUBLIC 1.5 Over the past six months, the service has made good progress in delivering positive outcomes for Renfrewshire and its residents. This includes through the actions within the Service Improvement Plan and also other areas of activity which did not form part of the Service Improvement Plan actions which have subsequently arisen over the first six months of 2025/26. 1.6 To compliment the six monthly update on the Service Improvement Plan, a Service Update report will be presented to each cycle of the Infrastructure, Land and Environment Policy Board. This report will provide an overview of key service activities, an operational performance update on the services and key projects and updates on any other relevant changes to service areas covered within the remit of the Board. 2. Recommendations It is recommended that the Infrastructure, Land and Environment Policy Board note: 2.1 The contents of this report. 2.2 The progress to date on delivering the actions contained within the Environment, Housing & Infrastructure - Service Improvement Plan. 2.3 The current performance of the service as measured by the scorecard indicators. 3. Background 3.1 The Service Improvement Plan is a comprehensive statement of the outcomes the service aims to achieve, and the actions it will take to achieve these. It fits within the wider planning framework of the Council by taking account of Community Planning themes and Council priorities as set out in the Council Plan which was refreshed in June 2024. It enables elected members to have oversight of developments within the service and to consider and develop policy options which reflect customer need and resource availability. 3.2 The Service Improvement Plan also provides a mechanism by which elected members can evaluate the performance of the service. The appendix to the plan contains an action plan and performance indicators against which progress can be measured. This mid-year monitoring report provides an update on progress against the 2025-28 plan. 3.3 Section 4 gives details of service activity and achievements over the period April-September 2025. Section 5 discusses any actions delayed since the Service Improvement Plan was approved. Section 6 provides a narrative on performance against the scorecard included as appendix 1. 3.4 An outturn report detailing full-year performance will be brought before this board in spring 2026.
Page 3
PUBLIC 4. Service Update and Key Achievements April-September 2025 Key Achievements Environment, Housing & Infrastructure continues to deliver essential frontline services across Renfrewshire. Key achievements for Environment, Housing & Infrastructure under the remit of the Infrastructure, Land and Environment Policy Board are detailed throughout the action plan and performance indicators in the appendix. 5. Areas where actions have been delayed 5.1 All actions within the action plan are on plan within their timescale, although there are three actions whose start has been delayed; two within the PLACE theme and one within the LIVING OUR VALUES theme due to internal staffing changes. All three are now being progressed. 6. Progress against performance measures 6.1 Environment, Housing & Infrastructure Services has 25 performance indicators in its current scorecard. Of these, 10 are reported quarterly and 15 are reported annually. This appendix report contains data pertaining to quarter 1 and quarter 2 of 2025/26 and annual figures for 2024/25. Implications of the Report 1. Financial – The Service Improvement Plan highlights resourcing pressures arising from increasing demand for services and the current financial environment. 2. HR & Organisational Development – The Service Improvement Plan also highlights workforce development and wellbeing considerations. 3. Community/Council Planning – The report details a range of activities which reflect Council and Community Planning themes and a direct link to the delivery of the Council Plan. 4. Legal – none. 5. Property/Assets – none. 6. Information Technology – Service developments relating to information technology are key enablers of service improvement and modernisation and support service-level and corporate objectives.
Page 4
PUBLIC 7. Equality & Human Rights - The Recommendations contained within this report have been assessed in relation to their impact on equalities and human rights. No negative impacts on equality groups or potential for infringement of individuals’ human rights have been identified arising from the recommendations contained in the report. If required following implementation, the actual impact of the recommendations and the mitigating actions will be reviewed and monitored, and the results of the assessment will be published on the Council’s website. 8. Health & Safety – none. 9. Procurement – none. 10. Risk – Risks related to the delivery and management of services are regularly monitored and included in Renfrewshire Council’s Corporate and Strategic Risk Registers. 11. Privacy Impact – none. 12. COSLA Policy Position – none. 13. Children’s Rights - none 14. Climate Change – A section of the actions and performance indicators within the SIP covers the ‘Green’ theme of Renfrewshire’s Council Plan which highlights activities across the Council to tackle climate change. List of Background Papers: Infrastructure, Land & Environment Policy Board – 21 May 2025 Item 4 Environment, Housing & Infrastructure 2025-2028 Service Improvement Plan Author: Gordon McNeil, Director of Environment, Housing and Infrastructure, Email: gordon.mcneil@renfrewshire.gov.uk
Page 5
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level ENVIRONMENT, HOUSING AND INFRASTRUCTURE SERVICE IMPROVEMENT PLAN 2025-2028 Six monthly progress update November 2025 Infrastructure, Land and Environment Policy Board
Page 6
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level WELCOME TO OUR SIX-MONTHLY UPDATE • This update reflects on the first six months of our Service Improvement Plan, highlighting areas where we are already making progress and some areas we want to focus on more, perhaps because performance isn’t moving in the direction we anticipated or because of other pressures or factors that makes this even more of a priority for us. • The following pages shine a spotlight on some great projects or practice and highlight areas where we’d like to improve or develop further. At a service level, there is a stronger focus on some of the Council Plan Strategic Outcomes than others. Towards the end of this document, you’ll find a full update against all the actions and performance indicators we use to measure progress. • We report on 25 performance indicators, 15 are reported annually and 10 reported quarterly. This report contains data pertaining to Quarter 1 and Quarter 2 of 2025/26 with annual figures referring to 2024/25.
Page 7
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level ABOUT US This update covers the Environment, Housing and Infrastructure service areas within the remit of the Infrastructure, Land and Environment Policy Board. These are: Operations Responsibilities include: • Waste Services, • Fleet & Social Transport, • Neighbourhood Services , • Grass, Grounds & Cemeteries Maintenance, • Burials, • Country Park Management Service Development Responsibilities include: • Service Modernisation, • Elected Member enquiries, public enquires & complaints and Freedom of Information requests, • Operational Training • Civil Contingencies Roads and Transportation Responsibilities include: • Council’s roads and infrastructure, including bridges • Winter maintenance, • Public Transport • Parking & Active Travel services
Page 8
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level HELPING TO DELIVER THE COUNCIL PLAN Place GreenOur £90m 10 year roads investment strategy is in place delivering carriageway and footway improvements across Renfrewshire. Living our Values Support delivery of a refreshed approach to workforce planning and workforce innovation, with a focus on recruitment and retention; learning and development and career pathways EHI fully supports Renfrewshire ‘Keeps the Promise’ to deliver improved outcomes for individuals who are care experienced, wherever possible. Fair Support the delivery of a regional approach to Public Electric Vehicle Charging Continue to invest in infrastructure to support growth – from road and rail links to bridges, cycle and pedestrian routes Economy We will implement full recycling facilities within Renfrewshire House. Sustainability Team is progressing with scoping of work required including completing a bin audit within Renfrewshire House and liaising with key colleagues including Facilities Management and Procurement. Exploring expansion of solar PV and other renewables on council buildings is now approved as part of a 25/26 Climate Capital Programme. Energy Team is currently liaising with procurement as a first step in the project.
Page 9
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level PLACEAchievements Priorities till March 2026 The Carriageway programme for 2025/26 is progressing well and on programme. Of the 46 areas within year 1 of the programme, 36 have been completed and another 9 are either already on site or will be delivered by the end of March 2026. The action to review existing processes for managing work allocation and cyclical maintenance programmes has been postponed due to internal staffing changes and is now being developed as the new Manager has now taken up the role and is progressing this project. We are delivering our Streetlighting Capital programme, replacing life expired streetlighting schemes and the work in Easwald Bank Kilbarchan is almost complete. As part of our Streetlighting Capital programme for Main Street Lochwinnoch – We have now completed the tender process and have a preferred bidder. Work will commence in January 2026 after Christmas lights have been removed and this will be completed by the end of March 2026. Officers have begun work on a three-year Renfrewshire wide, roundabout upgrade programme, which looks to transform, tired, overgrown roundabouts, into tidy, easily maintained assets, that will enhance the road network. The final design to build packaging and recycling bulking facility within Renfrewshire has been reviewed with contractors, who are currently evaluating options to inform the development of the final business plan. A dedicated team has been established to focus specifically on weed management. Their schedule will mirror the 14-day grass cutting cycle to ensure a consistent and coordinated approach across Renfrewshire. We continue to invest in the renewal of Play Parks with Phase 1 of the 2025–2026 renewals programme is underway, with the tendering process completed in September 2025. Phase 2 will begin later in the year and will include tenders for additional play parks, two outdoor gyms and the BMX track in Barshaw The footway programme commenced in October 2025. This consists of 32 footways and 3 commenced and were completed ahead of schedule and the remaining 29 will be completed before the end of March 2026.
Page 10
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level ECONOMY Achievements We provide a wide range of employment, training and apprenticeship opportunities for identified groups of young people in Renfrewshire Priorities till March 2026 Comprehensive engagement complete on our new Transport Strategy with a report being prepared for Board for approval. Active travel priority routes identified and concept design work for the top priorities are underway. Renfrewshire Council successfully delivered the new Renfrew Bridge as part of the £117million Clyde Waterfront and Renfrew Riverside (CWRR) project, which included £39million in support from both the Scottish and UK governments and £1.7million from Transport Scotland. Since recording started on 21 June, more than 1 million cars have crossed the bridge, as well as over 26,000 cyclists and 45,000 walkers and runners, with the bridge becoming a vital travel link enhancing connectivity and supporting sustainable travel across the region. The study is ongoing on Phase 1 (Renfrew and Johnstone) of assessment of parking provision and the expansion of the parking strategy. We are currently preparing a survey to gather the views of residents.
Page 11
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level FAIR Achievements Priorities till March 2026 We are progressing the design and implementation of the villages traffic calming projects with the majority of Phase 1 implemented in Howwood. Amendments in Houston and Kilbarchan are nearing agreement with the Community Councils. Work is ongoing to implement the statutory 20mph speed limit on all residential Renfrewshire streets where it is appropriate - and the Concept phase is now complete. Transport Scotland award for next phase has been agreed. Detailed project scoped out and tender documents have been prepared. The next stage to work towards the implementation of the statutory 20mph speed limit will be to prepare temporary traffic order for implementation on-street next year. Performance will be monitored for a year before the production of permanent order. Concept designs agreed in Bishopton, Elderslie and Bridge of Weir as part of phase 2 of the villages traffic calming projects with detailed designs to follow. Investigations in Langbank have recently begun.
Page 12
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level GREEN: LEADING RENFREWSHIRE TO NET ZERO The Carbon Management Plan is 90% complete and will be submitted to the ILE Board in early 2026 with the final project details for each service area. The full recycling facilities within Renfrewshire House will be implemented. Sustainability Team progressing with scoping of work required including completing a bin audit within Renfrewshire House and liaising with key colleagues including Facilities Management and Procurement. Exploring expansion of solar PV and other renewables on council buildings. This is now approved as part of the 2025/26 Climate Capital Programme. Energy Team is currently liaising with procurement as a first step in the project. Develop Climate Change Impact Assessments process across appropriate projects. Currently being piloted across a number of Project Management Unit led projects to help inform further development of the process and criteria prior to being finalised and rolled out across the Council. Achievements Priorities till March 2026 Our plan looking to expand Building Management Systems to reduce energy use and water use was approved as part of a 2025/26 Climate Capital Programme. The project has been planned into 3 phases of building installations, and phase 1 implementation is nearing completion. The new route management system with in-cab technology to support the delivery of a revised waste collection re-routing programme has been successfully launched and is currently operational within Waste Services. Development of new waste collection routes are in progress for 82,000 properties across Renfrewshire. The new routes will be implemented in early Summer 2026.
Page 13
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level Living our Values: making a difference together Achievements • We continue to maintaining the commitment to eradicating youth homelessness, aligning with strategic priorities and local initiatives. • There are 380 Renfrewshire Promise Keepers across the network, and we are continuing to raise awareness and promote awareness of The Promise across homeless and housing services, embedding/aligning its principles where appropriate. • Public Protection - There are currently several Officers completing training • one as a Food Safety Officer and • two others who are undertaking training to complete the Modern Apprentice in Regulatory Services qualification • Our new Environmental Health Officer qualified in October 2025. • Direct support by the EHI senior leadership Team to the Renfrewshire Promise Team. • Ongoing support for Renfrewshire’s Promise Approach through active participation in: Renfrewshire’s Promise Oversight Group Relevant workstreams and strategic groups. • The service has continued collaboration with partners to develop tailored, affordable Housing Pathways for Care Experienced young people. • Actively raise awareness of Renfrewshire’s Promise Keeper Network and Renfrewshire’s Language Policy. • Encouraged team-wide completion of The Promise i-learn module across EHI. • Supported council-led initiatives to recruit Care Experienced young people, including: The Guaranteed interviews for Care Experienced applicants meeting essential criteria. Priorities till March 2026
Page 14
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level ACTIONS AND INDICATORS INFRASTRUCTURE, LAND AND ENVIRONMENT POLICY BOARD
Page 15
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN– PLACE What we will do Due Date Status Progress Update Deliver year 1 of the £90m 10 year roads investment strategy. March 2026 At full Council in February 2025, the Climate, Public Protection and Roads service were awarded £90M for road improvements over a 10-year period. This equates to £9M per annum, which as well as being the highest level of yearly funding Roads have ever been awarded, also provides the opportunity to plan works over a longer period, with a greater degree of certainty. The Carriageway programme for 2025/26 is progressing well and on programme. Of the 46 areas within year 1 of the programme, 36 have been completed and another 9 are either already on site or will be delivered by the end of March 2026. The remaining 1 has been found to contain coal tar and has been moved to the micro surfacing programme. All Capital machine patching (5,635 m²) and surface treatments (31) have been completed. Within the micro surfacing programme 7 are complete with the remaining X are on programme to be complete by March 2026. The footway programme commenced in October 2025. This consists of 32 footways and 3 commenced and were completed ahead of schedule and the remaining 29 will be completed before the end of March 2026. Roads and Neighbourhood Services will work in partnership to deliver improvements to the infrastructure and aesthetics of the roundabout asset in Renfrewshire. Proposed works include replacing 'keep left' bollards, repairing sign lighting, planting, weed removal, chevron enhancement, vegetation clearance, and pressure cleaning. This will be year 1 of a rolling programme of roundabout improvements to systematically enhance the infrastructure. March 2026 As part of the £90m 10 year roads investment strategy, officers have begun work on a three-year Renfrewshire wide, roundabout upgrade programme, which looks to transform, tired, overgrown roundabouts, into tidy, easily maintained assets, that will enhance the road network. The section of Barnsford Road from St James Interchange to Inchinnan Drive was resurfaced during September and as part of this, the roundabout was upgraded. During year 1 of this programme the following improvements will be completed by March 2026: • Hurlet Road at Grahamston Road, Paisley • Beith Road at Cochranemill Road, Spateston • Ferry Road, Bishopton • Inchinnan Road at Sanderling Road, Glasgow Airport • A761 at John Neilston Avenue, Paisley • Barrhead Road at Hawkhead Road, Paisley • Kings Inch Road at Laymoor Avenue, Renfrew • Inchinnan Road at Argyll Avenue, Renfrew • Greenock Road at India Tyres, Inchinnan • Newshot Drive at Parkway, Erskine
Page 16
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN– PLACE What we will do Due Date Status Progress Update Work with Linwood and Erskine Community Councils to deliver enhanced festive lighting in these two towns, by agreeing options, procuring new features, and installing the new display on an annual basis November 2025 Erskine – we are working in collaboration with the Community Council and the planning service to develop a new Erskine hub adjacent to the sports centre which will become the focal point for festive lighting from 2026 onwards. There is a budget in place of £25k for 2026. Linwood – Community Council are in the process of agreeing on features and fittings for the festive lighting which will be in place from 2026. Deliver Streetlighting Capital programme, replacing life expired streetlighting schemes in Easwald Bank Kilbarchan, Main Street Lochwinnoch, and phase 1 of North Street in Houston. Installations in Houston and Lochwinnoch villages will be sympathetic to the conservation nature of these village centres, incorporting appropriate columns and lanterns. March 2026 Easwald bank – this is almost complete –we are currently in the process of removing the old redundant columns. Main Street Lochwinnoch – We have now completed the tender process and have a preferred bidder. Work will commence in January 2026 after Christmas lights have been removed and this will be completed by the end of March 2026. Houston – this has still to be progressed, and it is anticipated that this may move into 2026/27. Complete the design for drainage and full road footway / construction for Burnbrae Road in Linwood, a vital industrial / commercial link road. March 2026 We are about to instruct a series of testing and coring at this site to be undertaken to get an understanding of the current make up, and test for coal tar. The results of testing will determine the proposed solution. We will finalise designs for improvements to Abbey Close March 2026 We have a finalised design, which has been fully costed. Some funding is already in place, however this does not cover the full price of the design. We are currently exploring additional funding means including a capitol bid from Council.
Page 17
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN– PLACE What we will do Due Date Status Progress Update Waste Services will explore opportunities and develop a business case to design and build a packaging and recycling bulking facility within Renfrewshire. March 2026 The final design to build packaging and recycling bulking facility within Renfrewshire has been reviewed with contractors, who are currently evaluating options to inform the development of the final business plan. Improvement works will be carried out at Underwood Road Depot to improve safety and security. A Depot Improvement Plan will be developed and delivered for 2025/2026. March 2026 The Depot Improvement Plan has been developed. A working group of key depot-based services are delivering the Depot Improvement Plan collaboratively. Improvement works are ongoing in line with the Depot Improvement Plan. Improve and simplify record keeping for the Cemetery Service. Neighbourhood Services will procure a Cemetery Management System to manage cemetery records and support mapping and billing. December 2025 The specification for the Cemetery Management System is in progress and being developed in collaboration with procurement and IT. Neighbourhood Services will review existing processes for managing work allocation and cyclical maintenance programmes. A digital system that can deliver an end-to-end solution will be procured. December 2025 This action to review existing processes for managing work allocation and cyclical maintenance programmes has been postponed due to internal staffing changes and is now being developed as the new Manager has now taken up the role and is progressing this project.
Page 18
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN– PLACE What we will do Due Date Status Progress Update Neighbourhood Services will establish a dedicated Weed Response Team focused exclusively on the removal of weeds and detritus across Renfrewshire. July 2025 A dedicated team has been established to focus specifically on weed management. Their schedule will mirror the 14-day grass cutting cycle to ensure a consistent and coordinated approach across Renfrewshire. Neighbourhood Services will explore opportunities to improve the Street Litter Bin Service. A review of the service will be carried out and will take into consideration routing inefficiencies, location and condition of litter bins. March 2026 The solar compactor bin pilot was launched in September 2025. Data captured from the pilot will be used to inform the review of the litter bin service. Neighbourhood Services will progress the development of an Open Space Strategy for Renfrewshire Council. A specialist resource will be procured to support the development of the Strategy. December 2025 This action has been postponed due to internal staffing changes and will be progressed in the near future. Continue to invest in the renewal of Play Parks. The Play Park Renewal Programme will be delivered throughout 2025 to 2027. March 2027 Phase 1 of the 2025–2026 renewals programme is underway, with the tendering process completed in September 2025. Phase 2 will begin later in the year and will include tenders for additional play parks, two outdoor gyms and the BMX track in Barshaw. Further develop our tree asset management capability by exploring options to procure a tree asset management system that supports the identification, management and monitoring of our tree assets. March 2026 A temporary solution has been developed internally and is in place whilst a permanent solution for a tree asset management system is identified.
Page 19
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level Indicator Current Status 2024/25 2025/26 Q1 Q2 Explanation of performance Value Target Target Value Value (Maintenance) Carriageway Condition: % of road network considered for treatment (i) A Class Roads 18% 18% 17% Not measured for Quarters These are Local Government Benchmarking Framework(LGBF)Indicators. This data is published by the Improvement Service on an annual basis as part of the LGBF. These are annual LGBF Indicators and relate to financial year 2024/25. (ii) B Class Roads 25% 21% 21% Not measured for Quarters (iii) C Class Roads 31% 30% 30% Not measured for Quarters (iv) Unclassified Roads 31% 32% 32% Not measured for Quarters (Maintenance) Carriageway Condition: % of roads network considered for treatment Overall 33% 30% 30% Not measured for Quarters DELIVERING THE SERVICE IMPROVEMENT PLAN– PLACE
Page 20
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level Indicator Current Status 2024/25 2025/26 Q1 Q2 Explanation of performance Value Target Target Value Value % of Statutory roads inspections categories completed on target: (i) Category A 100% 100% 100% Not measured for Quarters In 2024/25, 100% of the statutory road inspections were completed for all categories. The three categories of statutory inspections relate to the timing of inspections and are categorised as follows: A–Undertaken during the progress of the works B–Undertaken within the six months following interim or permanent reinstatement C– undertaken within the three months preceding the end of the guarantee period. The inspection procedure is designed to enable roadwork authorities to monitor statutory undertakers (Gas, electric, and telecom etc). (ii) Category B 100% 100% 100% Not measured for Quarters (iii) Category C 100% 100% 100% Not measured for Quarters % Pothole repairs completed within timescales TBC 95% 95% TBC TBC TBC DELIVERING THE SERVICE IMPROVEMENT PLAN– PLACE
Page 21
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – ECONOMY What we will do Due Date Status Progress Update Deliver year 1 of our new Local Transport Strategy March 2026 Comprehensive engagement complete. Report being prepared for Board for approval. Active travel priority routes identified and concept design work for the top priorities are underway. Commencing the first year of operating the new Renfrew Bridge, the first ever opening vehicle bridge over the River Clyde. March 2026 Renfrewshire Council successfully delivered the new Renfrew Bridge as part of the £117million Clyde Waterfront and Renfrew Riverside (CWRR) project, which included £39million in support from both the Scottish and UK governments and £1.7million from Transport Scotland. Renfrewshire Council has created a Bridge Operation Team that manages the structure to ensure the River Clyde continues to operate unimpeded on a 24/7 basis, 365 days a year. Since recording started on 21 June, more than 1 million cars have crossed the bridge, as well as over 26,000 cyclists and 45,000 walkers and runners, with the bridge becoming a vital travel link enhancing connectivity and supporting sustainable travel across the region. This has coincided with the successful openings of the bridge to accommodate over 450 vessel movements (approximately 3 openings a day). The numbers of users highlight the success of the bridge, which was designed to improve infrastructure, reduce congestion and promote active travel – with the bridge quickly becoming an essential part of daily life for residents and visitors. The Bridge Operation Team publish all bridge closures in advance on our web page and WhatsApp update channels as soon as we are notified, as well as displayed on the digital approach signs (VMS). The web page is the most viewed page on the Council platform while the WhatsApp is now followed by over 14,000 users. Due to the success of the WhatsApp channel, we are now looking to extend the use of this medium to cover other areas of the service, beginning with winter gritting. We will undertake assessment of parking provision and the expansion of the parking strategy into Renfrew, Johnstone, Erskine and Linwood which is now being taken forward by consultants. March 2026 Consultant study ongoing on Phase 1 (Renfrew and Johnstone). Initial parking behaviour studies complete. Draft on-line public survey being prepared. Comms Team will advise publication method.
Page 22
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – FAIR What we will do Due Date Status Progress Update We will implement the statutory 20mph speed limit on all residential Renfrewshire streets where it is appropriate – subject to Scottish Government funding TBC – subject to public consultation and funding. Concept phase complete. Transport Scotland award for next phase agreed. Detailed project scoped out and tender documents prepared for award through City of Edinburgh Council (in lieu of Scotland Excel). To prepare temporary traffic order for implementation on-street next year. Performance will be monitored for a year before the production of permanent order. We will continue to design and implement the villages traffic calming project, including Langbank. March 2028 Majority of Phase 1 implemented in Howwood. Amendments in Houston and Kilbarchan nearing agreement with Community Councils. Phase 2 concept designs agreed in Bishopton, Elderslie and Bridge of Weir. Detailed designs to follow. Investigations in Langbank have begun.
Page 23
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – GREEN What we will do Due Date Status Progress Update Waste Services have procured specialist route management software with in-cab technology to support the delivery of a revised waste collection re-routing programme. A project team has been created to progress the integration and implementation of the new route management system. July 2025 The new route management system with in-cab technology to support the delivery of a revised waste collection re-routing programme has been successfully launched and is currently operational within Waste Services. Utilising the new route management software, Waste Services will progress modelling of fully optimised collection routes. November 2025 Development of new collection route are in progress for 82,000 properties across Renfrewshire. The new routes will be implemented in early Summer 2026. The relaunch of the Sustainable Travel Scheme, with a particular focus on staff travel. March 2026 We have had initial dialogue with McGills to investigate the feasibility of some form of cheaper bus pass to support the relaunch. Red Smiddy to Erskine Active Travel route, being dependant on receiving funding from Active Travel Infrastructure with decision being made in May/ June 2025. December 2026 Detail design of segregated active travel path near complete. Design of ramp to footbridge in Erskine nearing completion. Tier 1 funds to be used once construction tender publicised in spring 2025, for construction start May 2026. Replacement of all Halogen signal equipment in all traffic signals with energy saving LED. This project will commence during 2025/26 subject to appropriate funding. March 2030 An outline business case has been produced and submitted as a capital request to fund this programme. Ad hoc junction replacements have been done at the moments with the major traffic signalised junctions of Broomlands Street and Maxwellton Street in Paisley have been upgraded with LED traffic signal infrastructure.
Page 24
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – GREEN What we will do Due Date Status Progress Update Support the delivery of a regional approach to Public Electric Vehicle Charging March 2026 The programme of work continues to progress, with the details of the proposals nearing being finalised. This includes reviewing and refining a proposed list of on-street and off-street charging locations across Renfrewshire and carrying out further feasibilities and grid capacity analysis through Scottish Power Energy Networks Implement full recycling facilities within Renfrewshire House March 2026 Sustainability Team progressing with scoping of work required including completing a bin audit within Renfrewshire House and liaising with key colleagues including Facilities Management and Procurement. Exploring expansion of solar PV and other renewables on council buildings including schools. March 2026 This is now approved as part of a 25/26 Climate Capital Programme. Energy Team is currently liaising with procurement as a first step in the project. Development of investment grade business cases for 2 potential district heating networks. 1 Paisley central, 1 expansion of AMIDS. Summer 2025 The development of Business Cases for both networks continues and has now progressed to a key final phase of the project. The programme timeline has been extended from the initial agreed plan due to the requirement for further exploration and analysis activity.
Page 25
Title can go here
• Click to edit Master text styles
• Second level
• Third level
• Fourth level
• Fifth level
DELIVERING THE SERVICE IMPROVEMENT PLAN – GREEN
What we will do Due Date Status Progress Update
Looking to expand Building Management
Systems to reduce energy use and water use. March 2026
This was approved as part of a 25/26 Climate Capital Programme. The project has been planned
into 3 phases of building installations, and phase 1 implementation is nearing completion. Phase
2 is planned to begin in September/October 25.
Develop the following strategies and plans -
• Renfrewshire’s Adaptation Plan
• Renfrewshire’s Circular Economy Strategy
• Renfrewshire Council’s Carbon Management
Plan (CMP)
March 2026
• Sustainability Strategy Lead Officer now in post and will lead on the development of
Renfrewshire’s Adaptation Plan. Key themes have been identified through previous
engagement, with further external, community engagement to follow.
• Sustainability Strategy Lead Officer now in post and will lead on the development of
Renfrewshire’s Circular Economy Strategy. Key themes have been identified through previous
engagement, with further external, community engagement to follow.
• The Council’s Carbon Management Plan {CMP} is currently being finalised with the final
project details for each service area. The plan will be submitted to the ILE board for approval.
Develop Climate Change Impact Assessments
process across appropriate projects. March 2026
Currently being piloted across a number of Project Management Unit led projects. This will help to
inform further development of the process and criteria prior to being finalised and rolled out
across the Council.
Establish a carbon budget for Renfrewshire
Council February/March 2026
Sustainability Strategy Lead Officer now in post to progress with development of a carbon budget
for the Council. This includes revisiting previous work done to date and identifying key next steps in
development and implementation.Page 26
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – GREEN Indicator Current Status 2024/25 2025/ 26 Q1 2025/26 Q2 2025/26 Explanation of performance Value Target Target Value Value Street cleanliness Score - % of areas assessed as clean 92% 92% 92% Not measured for Quarters This is an annual target, and the cleanliness score is based on 3 sample surveys carried out throughout the year by both the Council and Keep Scotland Beautiful (KSB). This score represents the percentage of areas assessed as acceptably clean(categories A and B) using KSB’s Local Environment Audit and Management System(LEAMS) methodology Amount of CO2 emitted by the public vehicle fleet 3,180 3,000 3,000 777.56 777.50 The total for the first 6 months of the year is 1,555.06 tonnes of CO2e. If this trend continues, whilst comparatively small, the emissions would be slightly over target of 3,000 tonnes of CO2e. % of the vehicle fleet which uses alternative fuels, such as electricity 29.7% 25% 25% 29.7% 30.1% The current fleet using alternative fuels includes 97 electric vehicles from a total fleet of 326 vehicles. In addition, there are 2 vehicles using alternative fuel. % of bins uplifted first time 99.7% 99.8% 99.8% 99.5% 99.6% Based on approximately 17,000 collections. Reduce the amount of CO2 emitted from public space lighting 1,217 1,100 1,100 Not measured for Quarters This performance indicator is an annual indicator and not measured for quarters. Although not measured in quarters, the emissions levels are anticipated to level out year on year as the LED programme is substantially complete.
Page 27
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – GREEN Indicator Current Status 2024 2025 Q1 Jan – March 2025 Q2 Apr – June 2025 Explanation of performance Value Target Target Value Value % of Household Waste Recycled Data to be validated 50% 50% Data to be validated Data to be validated There has been a delay in getting the 2024 figures validated via SEPA due to a technical issue with them. % of Household waste collected which is landfilled Data to be validated 2% 2% Not measured for Quarters
Page 28
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – LIVING OUR VALUES What we will do Due Date Status Progress Update We will continue to develop and support our workforce through training and development demonstrating our value as a learning organisation. March 2026 • The Service Development Team continue to support employees to undertake a range of training including mandatory training. • To date 49% of frontline employee have completed mandatory toolbox talks and 85% of network staff have completed mandatory training on iLearn. • Training courses have included driver training, First Aid, Health & Safety and specific role specific training such as Chainsaw training. • Soft FM “job characteristic” project is still at an early stage and will be progressed, subject to further discussion with Corporate Teams, in the second half of 2025/26. Longer term this work will be used to inform identification of training requirements across EHI. We will support wider employee health and wellbeing across Environment, Housing, Infrastructure. March 2026 • In response to the Employee Survey 2024 to support the opportunity fore more regular time and engagement between managers/ supervisors and employees a “Personal Development Plan” (PDP) for networked staff has recently been launched. This template supports employees to reflect on achievements and challenges, agree objectives and identify training support required. • Work is ongoing to promote health and wellbeing across EHI and more front-line staff are trained as Metal Health First Aiders. • The NHS Wellbeing Calendar themes will be considered to deliver more focussed and appropriate activities to increase awareness and offer support to the health and wellbeing of staff. We recognise that Health & Safety is an integral part of our business. We will deliver our actions outlined in the Environment, Housing & Infrastructure (EHI) Health & Safety Plan 2025 – 2028. March 2026 • The review of the EHI Quality, Health and Safety manual and related documentation will be undertaken in the second half of 2025/26. • IOSH Managing Safely has been rolled out to 56 managers, supervisors and employees across EHI. An additional 9 Senior Managers undertook IOSH Leading Safely. Further courses will be run during 2025/26, and Housing Services are progressing similar training focused on that service needs. • Work to undertake health and safety internal audits will be undertake in the second half of 2025/26.
Page 29
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – LIVING OUR VALUES What we will do Due Date Status Progress Update As part of the strategic fleet review the fleet service will develop a Fleet Asset Management Plan to map out vehicle specifications and type to ensure existing fleet is fully maximised and meets the operational requirements of services and assists the Council to achieve its Net Zero targets. March 2026 This action has been postponed due to internal staffing changes and will be progressed once the new Fleet Team Leader is recruited and in post. Fleet Services will implement a new fleet management system to manage Renfrewshire Council’s vehicles, assets and equipment. A project team has been created to implement the new system. December 2025 A new fleet management system to manage Renfrewshire Council’s vehicles, assets and equipment has been procured and implementation is in progress.
Page 30
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – LIVING OUR VALUES Indicator Current Status 2024/25 2025/26 Q1 Q2 Explanation of performance Value Target Target Value Value Average number of workdays lost through sickness absence per employee (FTE) (cumulative) 15.41 13.7 13.7 3.25 3.32 The cumulative total so far for 25/26 is 6.57 days lost which is lower than cumulative total at the same time last year 24/25 which was 7.73 days lost. % of Members enquiries completed within timescale 89.2% 85% 85% 86% 87% In the first six months of 2025/26 Environment, Housing & Infrastructure received 4,934 members enquiries of which 87% were responded to within timescale. % of frontline resolutions dealt with within timescale 62% 85% 85% 58% 79% In the first six months of 2025/26 Environment, Housing & Infrastructure received 5,240 front line resolutions of which 68% were responded to within timescale. Please note for September there are 14 frontline complaints still outstanding but are within timescale – and have not been included in Q2 figure. % of complaint investigation completed within timescale 50% 85% 85% 45% 67% In the first six months of 2025/26, Environment, Housing & Infrastructure received 289 investigations of which 56% were responded to within timescale. Please note for September there are 62 complaint investigations still outstanding but are within timescale – and have not been included in Q2 figure. % of FOI request completed within timescale 99% 100% 100% 97% 95% In the first six months of 2025/26 Environment, Housing & Infrastructure dealt with 498 Freedom of Information requests of which 96% were responded to within timescale. 85 of these requests were cross departmental and 413 were departmental.
Page 31
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE SERVICE IMPROVEMENT PLAN – LIVING OUR VALUES Indicator Current Status 2024/25 2025/26 Q1 Q2 Explanation of performance Value Target Target Value Value % of corporate induction completed within 30 days of starting employment with the Council N/A TBC Not measured for quarters Not measured for quarters These are four new indicators. Evaluation of progress will take place midway through 2025/26, and this will help inform the creation of targets/timescales across the whole service. Progress will be reported annually. Although these will be reported annually, for information, as of 30 September 2025 - 49% of frontline employee have completed mandatory toolbox talks and 85% of network staff have completed mandatory training on iLearn. % of mandatory training courses for frontline employees completed N/A TBC Not measured for quarters Not measured for quarters % of mandatory training courses for employees with access to the Council’s network completed N/A TBC Not measured for quarters Not measured for quarters % of Personal Development Plans completed N/A TBC Not measured for quarters Not measured for quarters
Page 32
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DATA STRATEGY: PRIORITY ACTIVITIES What we will do Due Date Status Progress Update Strategic: We will align service data activities with the Digital Strategy for Renfrewshire objective: Data is a critical asset. Ensure visibility of data activities at Directorate (Director & Head of Service Level) March 2026 The Directorate (Director and 4 Heads of Service) regularly consider a range of data which is used to inform decision making. There is ongoing support for data activities and training to enhance this capability across the Department. Skills: We will identify skills gaps (eg data input, data analysis) and training needs across EHI and address through our Workforce Development plan in line with the Renfrewshire Council People Strategy. March 2026 Information on skills gaps and training needs will be identified as part of the Personal Development Plan (PDP) currently being rolled out for networked employees. Internal training on data analysis tools has been undertaken to support knowledge and understanding of our data. Data Quality: We will review data quality in key business systems and processes and develop an improvement plan. December 2025 As part of wider projects data for Roads and Waste Services has been reviewed and the quality of data (accuracy, completeness and up to date) will be improved, supporting data driven decision. Further work to review data quality in key systems will be undertaken in the second half of 2025/26. Analysis: We will further define analysis requirements to improve decision- making and build capabilities locally within services where required. December 2025 Work is ongoing to improve how data is presented including using standard tools. Although at an early stage it is hoped this work will improve how our data is presented to Services allowing them to make more informed decisions ERP: We will work with Corporate Teams to promote and increase the use of standard dashboards as business as usual. March 2026 Work is underway to support services to ensure that the data held in the ERP in accurate. This has included asking employees to review their personal details and update as required. Data Advisory Group (DAG): We will ensure EHI representation at the DAG to ensure our data activities align with the Data Strategy Framework; cross-service data sharing opportunities are identified and that data improvement activities are carried out in a consistent manner across the organisation. March 2026 The Senior Service Development Manager represents EHI at the DAG and will continue to ensure that data is used collaboratively across services where appropriate.
Page 33
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level DELIVERING THE COUNCIL PLAN – CROSS CUTTING THEME IMPROVING OUTCOMES FOR CHILDREN AND FAMILIES “Across all of our work and all of our efforts, we hope for loving and happy lives for Renfrewshire’s children - working together to get it right for children, families and communities – protecting, learning, achieving and nurturing. Every priority of this Council Plan will contribute to improving the lives of Renfrewshire’s children and their families. It is our fundamental duty as an organisation and our shared responsibility as citizens of this place to ensure that our children inherit a Renfrewshire where their wellbeing is nurtured, their futures are bright, and their environment is safe and healthy.’ What we will do Due Date Status Progress Update EHI will work towards Keeping The Promise and support our Care Experienced Community. March 2026 • The service has continued collaboration with partners to develop tailored, affordable Housing Pathways for Care Experienced young people. • Maintained commitment to eradicating youth homelessness, aligning with strategic priorities and local initiatives. • Ongoing support for Renfrewshire’s Promise Approach through active participation in: Renfrewshire’s Promise Oversight Group Relevant workstreams and strategic groups. • Direct support by the EHI senior leadership Team to the Renfrewshire Promise Team. • Promoted awareness of The Promise across homeless and housing services, embedding/aligning its principles where appropriate . • Actively raised awareness of Renfrewshire’s Promise Keeper Network and Renfrewshire’s Language Policy. • Encouraged team-wide completion of The Promise i-learn module across EHI. • Supported council-led initiatives to recruit Care Experienced young people, including: The Guaranteed interviews for Care Experienced applicants meeting essential criteria.
Page 34
Title can go here • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level EHI SERVICE IMPROVEMENT PLAN SIX MONTHLY PROGRESS UPDATE NOVEMBER 2025 For more information, please contact: douglas.morrison@renfrewshire.gov.uk