Democracy Spraffa

ACHA Annual Report

Argyll and Bute Council · 13 December 2023
Back to Oban Lorn & The Isles Area Committee — 13 December 2023 and its agenda

Text extracted from the council's PDF. Layout and reading order may differ from the original.

Original council PDF · Download plain text

Page 1

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Update to Argyll and Bute Council
Oban, Lorn and the Isles Area Committee
Michelle Mundie
Chief Executive
13th December 2023
1

Page 2

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Investment Programme
In previous years extensive programmes of investment have been
carried out. This has resulted in the programme for this year being
targeted to any fails which have been identified as part of our stock
condition survey.(Excludes any work done through our Warm
Homes Team)
2

Page 3

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Adaptations
Argyll Community Housing Association (ACHA) have been
successful is obtaining £450,000.00 in Scottish Government Grant
to allow us to progress essential aids and adaptations for our
most vulnerable customers across Argyll and Bute.
In Oban, Lorn and the Isles we have recently completed 26
adaptations to assist our customers sustain their tenancies and
increase their enjoyment of their home. Another 13 adaptations
are planned for later this year.
3

Page 4

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Warm Homes Fund
Our Warm Homes Fund Project is continuing to replace inefficient electric
heating with Air Source Heat Pump systems.  At the end of October 2023
we have installed 1289 new systems to homes. 575 of which have been
installed in Oban, Lorn and the Isles. We will also complete External wall
Installation to 26 properties and install Doors and Windows to an additional
4 properties.
This funding from the Home Energy Efficiency Programme for Scotland:
Area Based Scheme (HEEPS/ ABS) benefits both ACHA tenants and
Private Home Owners.
4

Page 5

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Business, Energy, Industrial Strategy (BEIS)
Whole House Retrofit Programme
ACHA have won funding through a central government scheme to retrofit
energy efficiency measures including external wall, internal wall, under floor
insulation, windows, doors and renewable heating systems. There are eight
Lorn and the Isles properties benefiting from the BEIS project. These
improvements could see tenants benefiting from up to a 60% reduction in
energy costs. 
5

Page 6

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Exemplar Estates
ACHA has committed £300,000 per through our “Exemplar Estates” initiative
to improve the environment in and around our properties. The following slides
show works completed in Oban, Lorn & the Isles in the last year.
Works completed under this programme last year include the following:
6

Page 7

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Exemplar Estates Scalpay Terrace
Before

Page 8

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Exemplar Estates Scalpay Terrace
After

Page 9

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Exemplar Estates Croft Avenue
Before &
After

Page 10

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Bayview Gypsy Travellers Site - Before

Page 11

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Bayview Gypsy Travellers Site - After

Page 12

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Exemplar Estates, Dunbeg

Page 13

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Exemplar Estates

Page 14

Putting our Tenants and our Communities First
Welfare Rights
ACHA’s  Welfare Rights service has produced the following results in the
period since the 1st April 2023:
14
Area Total Income Number of Clients
Lomond £   565,190.68 224
Oban Lorn & the Isles £   595,473.65 232
Mid Argyll & Kintyre £   540,661.87                     228
Cowal & Bute £   550,114.60 247
Totals £2,251,440.80 931

Page 15

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Other Updates
• Argyll Community Housing Association (ACHA) was successful in
obtaining Lottery Funding (Warm & Well Argyll & Bute) of
£20,000.00 for the provision of air fryers, slow cookers, electric
blankets, winter duvets, microwave, thermal curtains etc. This
funding allowed us to provide assistance to 56 of our most
vulnerable customers in Oban, Lorn and the Isles. The project was
designed to offer customers benefit advice as well as small
appliances and other household items to help reduce energy costs.
15

Page 16

Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
Other Updates
• Argyll Community Housing Association (ACHA) has recently been
successful in attracting addition funding of £28,475.00 via the
Scottish Governments Social Housing Fuel Support Fund which will
allow us to reach out to more vulnerable customers to offer them
similar support to the above.
16

Page 17

Other Updates
Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
17
2023 Scotland Housing Awards 27th October 2023
Argyll Community Housing Association is delighted to announce that their Tenant Scrutiny Group the
“Your Voice Group” won the Excellence in Tenant Scrutiny Award and their Warm Homes Team won the
Net Zero in Housing award for their Whole House Retrofit Project at the Chartered Institute of Housing’s
Scotland Housing Awards 2023.
The Tenant Scrutiny award is for landlords and their tenants who can show excellence in working
collaboratively to scrutinise work and embed scrutiny within the culture of the organisation. The Your
Voice Group are a Group of tenants from across the Argyll & Bute area who take an in-depth look at
ACHA’s housing services, identifying areas where they think things might be improved or changed.
The Net Zero Housing award recognises partnership work with the contractor, Procast, to deliver whole
house retrofit upgrades to properties across various locations in Argyll, including the islands of Islay and
Tiree. The project forms part of ACHA's long-term journey to net zero and climate change with the
residents being at the forefront.

Page 18

Other Updates
Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
18
Pictured From left to right: 
Kirsty Wells, Housemark, Paul McLennan, Minister for Housing,
Jennie Niven and Jane Lindsay, Your Voice Group Members,
Yvonne Angus, ACHA, Callum Chomczuk, CIH Scotland.
Pictured From left to right: 
Kirsty Wells, Housemark, Richard Turnock, Chief Executive,
Riverclyde Homes, Claire Morrison, ACHA,  Lachlan Wood,
ACHA, Gina Gordon, ACHA , Callum Chomczuk, CIH Scotland.

Page 19

Other Updates
Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
19
Scottish Energy Efficiency Awards June 2023
Argyll Community Housing Association (ACHA) were nominated for two awards at this year’s Scottish
Energy Efficiency Awards and were successful in winning the Regional Large Project of the Year
category, along with receiving highly commended in the Regional Landlord/Housing Association of the
Year category.
The latest award follows on from previous success in both the Scottish and National awards and
recognises the major investment and improvements the association has made over the last number of
years.
Photo: Lachlan Wood from Argyll Community Housing Association,
(left) with Ashley Brown (centre)  from Pas Safe Solutions who
sponsored the Regional Large Scale Project of the Year and Kirstie
Adams (right) from Pro-Cast, the contractor which nominated ACHA.

Page 20

Other Updates
• ACHA’s 10 10 10 initiative; 11 schools in Argyll and Bute received an
award in 2023. Oban High School was one of the successful schools.
• ACHA’s Community Action Fund;  we continue to welcome applications
from all areas of Argyll and Bute for funding from the Community Action
Fund. 13 registered charities have received an award from the fund of up to
£500 so far in 2023/24,  including 1st Connel Brownies, Seil Island
Community Hall and Lorn Toy Library
Vision – “Delivering Quality Homes and More Homes
in Great Places to Live and Work.”
20